Clarity C1000 User Manual
User Guide
program redial
signal
flash
C1000TM with Cla rity® Power
TM
hold
abc def
jklghi mno
tuv
oper
pgrs wxyz
help
mute
boost
Amplified corded telephone
Featuring Clarity® Power™ Technology
TM
C1000
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TABLE OF CONTENTS
Safety Instructions ................................................................................ 4
Installation ................................................................................................. 7
Features ...................................................................................................... 11
Clarity® Power Control ..................................................................... 11
Boost Control .................................................................................... 11
Clarity Effect ......................................................................................... 11
Boost Override.................................................................................... 11
Sound Level Indicator ......................................................................... 12
Ringer Volume Control ...................................................................... 12
Ringer Pitch Control .......................................................................... 12
Visual Ringer ......................................................................................... 12
Tone / Pulse Selection ........................................................................ 13
Last Number Redial ............................................................................ 13
Flash ....................................................................................................... 13
Hold ....................................................................................................... 14
Mute ....................................................................................................... 14
Surge Protection ................................................................................. 15
Neck Loop/Auxilary ........................................................................... 15
Hearing Aid Compatibility ................................................................. 15
Operation .................................................................................................. 16
To Place or Receive a Call ................................................................. 16
Programming Numbers Into Memory ............................................ 16
Care ........................................................................................................... 18
Troubleshooting ...................................................................................... 19
FCC Requirements and Regulations ............................................. 22
Warranty and service .......................................................................... 25
SAFETY INSTRUCTIONS
When using your telephone equipment,
basic safety precautions should always
be followed to reduce the risk of fire,
electric shock and injury to persons
including the following:
1. Read and understand all instructions.
2. Follow all warnings and instruc-
tions marked on the telephone.
3. Do not use this telephone near
a bath tub, wash basin, kitchen
sink or laundry tub, in a wet
basement, near a swimming pool
or anywhere else there is water.
4. Avoid using a telephone (other
than a cordless type) during a
storm. There may be a remote risk
of electrical shock from lightning.
5. Do not use the telephone to report
a gas leak in the vicinity of the leak.
6. Unplug this telephone from the wall
outlets before cleaning. Do not use
liquid cleaners or aerosol cleaners
on the telephone. Use a damp cloth
for cleaning.
7. Place this telephone on a stable
surface. Serious damage and/or injury
may result if the telephone falls.
8. Do not cover the slots and open ings on this telephone. This telephone
should never be placed near or over
a radiator or heat register. This tele phone should not be placed in a
built-in installation unless proper
ventilation is provided.
9. Operate this telephone using the
electrical voltage as stated on
the base unit or in the owner’s
manual. If you are not sure of the
voltage in your home, consult your
dealer or local power company.
10. Do not place anything on the
power cord. Install the telephone
where no one will step or trip on
the cord.
11. Do not overload wall outlets or
extension cords as this can increase
the risk of fire or electrical shock.
12. Never push any objects through
the slots in the telephone. They can
touch dangerous voltage points or
short out parts that could result in
a risk of fire or electrical shock.
Never spill liquid of any kind on
the telephone.
13. To reduce the risk of electrical
shock, do not take this phone apart.
Opening or removing covers may
expose you to dangerous voltages
or other risks. Incorrect reassembly
can cause electric shock when the
appliance is subsequently used.
14. Unplug this product from the wall
outlet and refer servicing to the
manufacturer under the following
conditions:
A. When the power supply cord
or plug is frayed or damaged.
B. If liquid has been spilled into
the product.
C. If the telephone has been
exposed to rain or water.
D. If the telephone does not
operate normally by following
the operating instructions.
Adjust only those controls that
are covered by the operating
SAVE THESE INSTRUCTIONS
4
SAFETY INSTRUCTIONS
instructions. Improper adjust ment may require extensive
work by a qualified technician
to restore the telephone to
normal operation.
E. If the telephone has been
dropped or the case has
been damaged.
F. If the telephone exhibits a
distinct change in performance.
15. Never install telephone wiring
during a lightning storm.
16. Never install telephone jacks in wet
locations unless the jack is specifi cally designed for wet locations.
17. Never touch uninsulated telephone
wires or terminals unless the tele phone line has been disconnected
at the network interface.
18. Use caution when installing or
modifying telephone lines.
19. Use only the power cord and
batteries indicated in the manual.
Do not dispose of batteries in a
fire. They may explode. Check with
local codes for possible special
disposal instructions.
20. Plug the AC adaptor into the outlet
that is nearest and most accessible
to the telephone.
Exposure to high volume sound levels
may damage your hearing. Although
there is no single volume setting that is
appropriate for everyone, you should
always use the handset with the volume
set at moderate levels and avoid prolonged exposure to high volume sound
levels. The louder the volume, the less
time is required before your hearing
could be affected. If you experience
hearing discomfort, you should stop using the handset. To protect your hearing,
some hearing experts suggest that you:
1. Set the volume control in a low
position and then adjust the volume
to a comfortable level.
2. Limit the amount of time you use
the handset at high volume.
3. Avoid turning up the volume to
block out noisy surroundings.
CHILDREN: Never allow children to
play with the product – small parts may
be a choking hazard and the amplified
volume may cause hearing damage.
SAVE THESE INSTRUCTIONS
5
CONTENTS & PARTS CHECKLIST
program redial
signal
flash
C1000TM with Clarity® Power
TM
hold
abc def
jklghi mno
tuv
oper
pgrs wxyz
help
mute
boost
Carefully remove all of the contents from the package. If there is any
visible damage, or any of the contents are missing, do not attempt to
operate this equipment. Please call 1-800-552-3368 to exchange this
unit for a factory-fresh replacement.
In addition to the items listed above, you will need one of the
following to complete installation of this unit:
• Modular Wall Jack, or
• RJ-11C Modular Jack Adapter (if you have an older 4-prong jack)
Base
Handset line cord
Handset
Long phone cord
(Coiled 10 ft.)
Desk/Wall-Mounting
Bracket
User guide
6
INSTALLATION
program redial
signal
flash
C1000TM with Clarity® Power
TM
hold
abc def
jklghi mno
tuv
oper
pgrs wxyz
help
mute
boost
Warning: To prevent electrical shock, always remove the telephone line cord
from the wall jack before removing the cord from the telephone. Never leave the
line cord connected to the wall jack if it is not also connected to the telephone.
Select a Location
• This unit requires a modular phone jack.
• The unit should be located in an area where it is easy to see the lighted ringer.
• The unit can be used as a desk top phone or a wall mount phone.
Connecting the Clarity C1000 Phone
To install as a Desk Unit:
• Plug one end of the telephone line cord (long, flat) into the back of the
Clarity telephone.
• Plug the other end of the telephone line cord into the wall jack.
• Plug one end of the handset cord (coiled) into the bottom of the handset.
• Plug the other end of the handset cord into the jack located on the left edge of
the Clarity telephone.
• Place the handset in the cradle of the Clarity telephone.
• Avoid placing the unit where it will be exposed to excessive heat or humidity.
Note: If you are
plugging the phone
into an older 4-prong
jack, use an RJ11C
adapter.
Flat cord here
Coiled
cord here
7
INSTALLATION
To Install As a Wall Unit:
Important: A modular wall jack with raised mounting pins is required for
installation as a Wall Unit.
The Clarity C1000 comes assembled with mounting bracket attached in desk
mount position. For wall mounting simply remove bracket, rotate 180 degrees and
reattach as shown.
• Plug one end of the telephone line cord (long, flat) into the back of the
Clarity telephone.
• Attach the wall-mounting bracket to the bottom of the Clarity telephone.
It snaps into place. The cord should run underneath the wall mounting bracket.
• Plug the other end of the telephone line cord into the wall jack with raised
mounting pins. You can store excess line cord inside the wall mounting bracket.
Note: If the wall-mounting bracket is already placed in the desk mount position,
remove it by pressing the tabs and turning it 180° per the key shown for the
wall-mount.
Wall-Mount
Bracket
Back of Phone
8
INSTALLATION
signal
Warning: To prevent electrical shock, always unplug the telephone line cord
from the wall before removing the cord from the telephone. Never leave the cord
connected to the wall if it is not also connected to the telephone.
• Hold the Clarity telephone so that the holes on the mounting bracket line up
with the raised mounting pins on the modular wall jack. Once the holes are
lined up, push the phone in towards the wall jack and then slide the phone
downward until it is securely seated on the wall jack.
• Plug one end of the handset cord (coiled) into the bottom of the handset.
• Plug the other end of the handset cord into the jack located on the lower left
edge of the Clarity telephone.
• Place the handset in the cradle of the Clarity telephone. The special tabs will
hold it in place.
Wall-Mount Bracket
turned so phone can
be wall-mounted.
Hook switch
Tabs
Desk
Mount
key
Wall
Mount
Modular
wall jack
Key
9
C1000 FEATURES
program redial
signal
flash
C1000TM with Cla rity® Power
TM
hold
abc def
jklghi mno
tuv
oper
pgrs wxyz
help
mute
boost
1. Clarity® Power™Control
2. Boost Button
3. Clarity ON/OFF Switch
4. Sound Level Indicator
5. Ringer Volume Control
6. Visual Ringer
7. Ringer Pitch Control
8. Tone/Pulse Selector
9. Last Number Redial
10. Flash Button
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11. Hold Button
12. Hold Indicator
13. Mute Button
14. Program Button
15. Help Button
16. Memory Location
17. Braille Button #5 Key
18. Neck Loop Auxillary Port
19. Boost Override Switch
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12
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19
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15
5
13
2
1
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C1000 FEATURES
Your Clarity C1000 is packed with features that will help you
improve your communications over the telephone.
Clarity® Power™ Control
The Clarity Power Control allows you to control the clarity of your phone
conversations. It will let you hear clearly phone calls that are normally difficult to
understand. The amplification will be increased by more than 26 decibels and the
frequency band from 2000 to 3000Hz will be specially enhanced to improve the
clarity of your call.
Boost Control
The C1000 has a boost button that controls the loudness of the receiver. Once the
boost button is pressed, the volume will jump to the volume level indicated by the
Clarity Power Control.
To Increase Clarity Power:
Slide the button marked Clarity Power toward the right.
To Decrease Clarity Power:
Slide the button toward the left. The extreme left is the level of a normal
telephone conversation.
Clarity Effect (On/Off Switch) Smart Tone Control
Clarity ON insures the user that the high frequency sounds are being amplified
more than lower frequencies so that words are not just louder, but clearer and
easier to understand. Clarity OFF provides the loudest output possible.
Boost Override
The C1000 has a boost override switch located on the back of the unit. This
switch will disable the reset feature of the boost button upon hang up as follows:
ON–When the Boost override switch is in “on” position volume will remain at the
current volume control setting. This eliminates the need to press the boost button
with each phone call.
OFF–When the Boost Override switch is in “off ” position volume will reset to
normal upon hangup. The Boost button will need to be depressed with each
phone call to restore settings.
WARNING: When Boost button is lit volume may be at a high level. To protect
hearing, lower volume control to minimum.
11
C1000 FEATURES
Sound Level Indicator
This LED signal indicates if there is speech or sound present on the line. It will be
bright and steady when a dial tone is present. It will flash in rhythm with a busy
signal and will flicker when the person on the other end is speaking. This feature is
designed to assist those individuals with a more profound hearing loss.
Ringer Controls
The Clarity C1000 comes with a Special Low-Frequency Ringer designed to be
easily heard by everyone.
The ringer also comes with a volume and pitch adjustment, allowing it to be
tailored to each user.
The ringer Volume Control has three settings: OFF, LOW, and HIGH. It is suggested
that you set the volume control to high when you first start using your Clarity
telephone. To do this, slide the ringer volume control toward the largest dot.
The ringer also has a Pitch Control that has three settings: LOW, MED, and HIGH.
The low frequency is typically the easiest for people with partial hearing loss to
hear. It is suggested that you set the pitch control to low (the smallest dot) when
you start using the phone.
Visual Ringer
A lighted ringer works in conjunction with the low frequency ringer. It sends out
a visual flashing alert every time a phone call is coming in. (This ringer will light up
regardless of the setting on the ringer volume control.)
Tone/Pulse Selection
The Clarity C1000 can be used as either a TONE (touch dial) or PULSE (rotary
dial) phone. Tone dialing is required for using special phone services such as long
distance calling. Please check with your local phone company on certain types of
service.
For Low Frequency, Loud Ring
Look On Right
Edge of Case
Volume
12
Pitch
C1000 FEATURES
Note for Users with Pulse/Rotary service only: Many automated answering
systems used by banks, stores and government agencies ask you to “Push 1 for
service”, “Push 2 for the operator”, etc. You must switch the tone/pulse switch on
the top edge of the phone to tone before responding to these prompts. In summary, dial the phone number you want to call in pulse mode, switch to tone mode
to interact with the automated answering system, switch back to pulse mode
when your call is done. When switching from Pulse to Tone during a call, there will
be a 3 second delay from the time you first push a key in tone mode until the key
press is transmitted.
Important: You must have tone signaling service to use the TONE feature on the
Clarity telephone. If in doubt, contact your local telephone company.
To Set the TONE/PULSE Switch:
1. Move the switch towards the correct setting.
2. Depress the hookswitch once.
3. The phone will now dial in the mode you selected.
Last Number Redial
Last Number Redial allows you to automatically redial the last telephone number
you called. This feature is convenient for redialing numbers which are busy. The
phone number stored for redial will be reset with every new call you make.
To Operate Last Number Redial:
1. Depress the hookswitch to get a new dial tone.
2. Press the “Redial” Button once.
3. Stay on the line, and your call will be dialed.
The last number dialed will be stored in the Clarity telephone for you until you
dial another number.
Flash
Flash is a special feature that is required to use some calling services provided
by your local phone company, such as call waiting. Consult your guide to these
services which are available from your local phone company. Flash serves the same
purpose as pressing and releasing the hook switch very quickly.
13
C1000 FEATURES
To Use the Flash Feature:
Simply press the Flash button at the appropriate time as outlined in the guide
provided by your local phone company.
Hold
This advanced feature on your Clarity C1000 allows you to put a call on hold, hang
up and switch to another extension or have a private conversation that you don’t
want the person on the other end of the phone to hear.
You will be able to hear the person on the other end, but they won’t be able to
hear you while the hold indicator light is on. The hold light will be on any time the
hold button has been pressed. A call will stay on hold until you pick up a receiver,
or press and release the hook switch. Pressing the hold button a second time will
not take the call off hold.
To Use the Hold Feature:
1. While a telephone call is in progress, press the hold button once to place the
call on hold. The red hold light will turn on.
2. Hang up the receiver.
3. To take the call off hold:
A. Simply lift the Clarity C1000 receiver out of the cradle.
-ORB. Pick up another telephone extension in your home.
-ORC. If you did not return the handset to the cradle after pushing the hold button,
press and release the hook switch once.
4. The hold light will turn off.
Mute
The mute button allows the user to conduct a private conversation that you
do not want the person on the other end of the phone to hear. While the mute
button is depressed, the microphone in the handset will be deactivated, preventing
conversation from being transmitted.
14
C1000 FEATURES
Surge Protection
The unit is equipped with a resettable fuse. The fuse will automatically reset within
30 minutes after activation once the surge condition has subsided.
Neck Loop/Auxilary Port
The C1000 has a 3.5mm jack to use with a neck loop. The volume to the neck
loop is controlled with the Clarity Power Control. When the neck loop is plugged
in, the receiver in the handset is disabled.
Hearing Aid Compatibility
The Clarity C1000 is Hearing Aid Compatible with hearing aids that utilize a
T- switch or T-coil.
Once you have installed your Clarity C1000 according to the instructions noted
previously, it will be ready to use.
15
TELEPHONE OPERATIONS
help
mute
boost
To Place or Receive a Call:
1. Adjust the Clarity Power Control to its lowest setting (zero).
2. Pick up the handset and listen for the caller’s voice or a dial tone. Watch the green
sound level light located on the phone base, next to the program button. It should
sign steady.
3. When placing a call, dial as you would any phone and wait for someone to answer.
4. Press the Boost Button
5. Adjust the Clarity Power Control upwards to a level
where the other party’s voice is heard loud and clear, and
begin conversation.
6. When you complete the call, return the handset to the
base unit.
7. After hanging up, the sound level will reset to normal level.
8. Pressing the Boost Button during subsequent conversa tions will return the volume to your set sound level.
Note: If you made an error while dialing, just depress the
hookswitch, listen for a dial tone, and dial again.
Help, Mute and
Boost Buttons
Programming Numbers into Memory
The Clarity C1000 allows you to program in one help number and ten frequently
dialed numbers into memory for future use. By doing so, you will only have to press
one button to place a call. As a matter of safety, write these important numbers on
the quick reference card under the receiver or below the memory storage locations.
Important: Wait at least two hours after installing for the phone to charge before
you begin programming.
To Program Numbers into the Clarity Phone:
1. Select the number you wish to store for each memory button. The C1000 will let
you store up to 16 digits with each button.
2. Select the correct TONE/PULSE setting you normally dial in. (Remember, some
long distance services require TONE dialing.)
3. Pick up the handset from the phone base, press and release the “PROGRAM”
button on the base unit.
4. Dial the number you wish to store. The number is not transmitted while you are
programming it.
16
TELEPHONE OPERATIONS
program redial
signal
flash hold
5. Press the “PROGRAM” button again.
6. Select the appropriate memory storage button. Press and release this button.
7. Place handset back into cradle.
8. Repeat steps 3 through 7 for all other memory storage locations.
Programming Frequently-Dialed Numbers
To Dial Programmed Numbers:
1. Pick up the handset and listen for a dial tone.
2. Press the appropriate Memory Storage Button.
3. The number will be dialed automatically.
Change A Stored Number
Replace a stored number by programming a new number its place.
Important: The HELP BUTTON is not pre-programmed for 911. Once program-
ming is completed select the appropriate sticker from the sticker set provided and
place on the red button.
Programming Note: During the programming sequence the dial tone MAY
NOT break and in some instances an operator intercept may come on the line.
This is normal. Continue with the programming sequence to completion.
Note: You can program a pause into the dialing sequence if necessary. Since there
is not a pause button on the telephone, the redial button serves this purpose during programming. Programming in a pause will cause the phone to wait 3 seconds
before dialing any more numbers. For Example: Pressing a memory button that has
9 (pause) 555-1212 programmed into it will dial the number 9, then wait 3 seconds
and dial 555-1212. In most cases, you will not need to use a pause. You can store
up to 16 digits and the pause function counts as 1 of those digits.
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