Clarity AL11 User Manual

™

AlertMaster AL11

Visual Alert System

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CLARITY, a Division of Plantronics, Inc.

4289 Bonny Oaks Drive • Chattanooga, TN 37406
Tel: [phone] • Fax: [phone]
E-mail: [e-mail] • Website: www.clarityproducts.com

PRINTED IN CHINA

User Guide

Clarity, a Division of Plantronics, Inc.
4289 Bonny Oaks Drive, Chattanooga, TN 37406
Tel: [phone] Fax: [phone]
E-mail: [e-mail] Website: www.clarityproducts.com

©2010 Clarity, a Division of Plantronics, Inc. All rights reserved.
AlertMaster, Clarity, Clarity AlertMaster, the logo design, AL10, AL11,
AL12, AMPX, AMPBX and AMDX are trademarks or registered
trademarks of Plantronics, Inc.
Rev. D (07-10)

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IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS

When using your Clarity AL11, basic safety precautions should
always be followed to reduce the risk of fire, electric shock and
persons including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product.

3. Do not use this product near a bathtub, wash basin, kitchen
sink or laundry tub, in a wet basement, near a swimming pool or
anywhere else there is water.

4. Avoid using a telephone (other than a cordless type) during a
storm. There may be a remote risk of electrical shock from lightning.

5. Do not use a telephone to report a gas leak in the vicinity of the
leak.

6. Unplug this product from the wall outlets before cleaning. Do
not use liquid cleaners or aerosol cleaners on the product. Use a
damp cloth for cleaning.

7. Place this product on a stable surface. Serious damage and/or
injury may result if the product falls.

8. Do not cover the slots and openings on this product. This
product should never be placed near or over a radiator or heat
register. This product should not be placed in a built-in installation
unless proper ventilation is provided.

9. Operate this product using the electrical voltage as stated on the
base unit or the owner’s manual. If you are not sure of the voltage
in your home, consult your dealer or local power company.

10. Do not place anything on the power cord. Install the product
where no one will step or trip on the cord.

11. Do not overload wall outlets or extension cords as this can
increase the risk of fire or electrical shock.

12. Never push any objects through the slots in the product. They
can touch dangerous voltage points or short out parts that could
result in a risk of fire or electrical shock. Never spill liquid of any
kind on the product.

13. To reduce the risk of electrical shock, do not take this product
apart. Opening or removing covers may expose you to dangerous

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voltages or other risks. Incorrect reassembly can cause electric
shock when the appliance is subsequently used.

14. Unplug this product from the wall outlets and refer servicing
to the manufacturer under the following conditions:
A. When the power supply cord or plug is frayed or
damaged.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following
the operating instructions. Adjust only those controls
that are covered by the operating instructions. Improper
adjustment may require extensive work by a qualified
technician to restore the telephone to normal
operation.
E. If the product has been dropped or the case has been
damaged.
F. If the product exhibits a distinct change in performance.

15. Never install telephone wiring during a lightning storm.

16. Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.

17. Never touch uninsulated telephone wires or terminals unless
the telephone line has been disconnected at the network interface.

18. Use caution when installing or modifying telephone lines.

19. Use only the power cord indicated in this manual.

20. The apparatus shall not be exposed to dripping or splashing and
that no objects filled with liquids, such as vases, shall be placed on
the apparatus.

21. The battery shall not be exposed to excessive heat, such as
sunshine, fire or the like.

22. The MAINS plug is used as the disconnect device, which shall
remain readily operable.

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IMPORTANT SAFETY INSTRUCTIONS

ADDITIONAL SAFETY NOTES FOR CANADIAN USERS

The following items are included as part of the CS-03
Requirements. The standard connecting arrangement for the
equipment is CA11A. This product meets the applicable Industry
Canada technical specifications.

NOTE: The Canadian Department of Communications label
identifies certified equipment. This certification means that the
equipment meets certain telecommunications network protective
operational and safety requirements. The Department does
not guarantee that the equipment will operate to the user’s
satisfaction. Before installing this equipment, users should ensure
that it is permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be
installed using an acceptable method of connection. In some cases,
the company’s inside wiring associated with a single line individual
service may be extended by means of a certified connector
assembly (telephone extension cord). The customer should be
aware that compliance with the above conditions may not prevent
degradation of service in some situations. Repairs to certified
equipment should be made by an authorized Canadian
maintenance facility designated by the supplier. Any repairs or
alterations made by the user to this equipment, or equipment
malfunctions, may give the telecommunications company cause to
request the user disconnect the equipment.

Users should ensure for their own protection that the electrical
ground connections of the power utility, telephone lines and
internal metallic water pipe system, if present, are connected
together. This precaution may be particularly important in rural
areas.

Warning: Users should not attempt to make such connections
themselves, but should contact the appropriate electric inspection
authority, or electrician, as appropriate. The Ringer Equivalent
Number is an indication of the maximum number of terminals

IMPORTANT SAFETY INSTRUCTIONS

allowed to be connected to a telephone interface. The termination
on an interface may consist of any combination of devices subject
only to the requirement that the sum of the Ringer Equivalent
Number of all the devices not exceed five.

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,

DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE. REFER
SERVICING TO QUALIFIED PERSONNEL.

The lightning flash with arrowhead symbol
inside an equilateral triangle is intended to
alert User that the presence of uninsulated
“hazardous voltage” within the product’s
enclosure, which may be of sufficient
magnitude to induce a risk of electric shock
to persons.

The exclamation mark inside an equilateral
triangle is intended to alert the User of
the presence of important operating and
maintenance (servicing) instructions in the
literature accompanying the product.

This symbol means that the unit is double
insulated. An earth or ground connection is
not required.

SAVE THESE INSTRUCTIONS

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INTRODUCTION FEATURES IDENTIFICATION

Thank you for selecting the exciting new AL11 from Clarity. It has
been designed to meet the highest quality standards to provide you
with years of convenient and trouble-free service.

Please read these operating instructions thoroughly before using
your notification system. Keep this manual for future reference.

You must save your sales receipt as proof of purchase in the event
that you need warranty service.

Antenna

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If you have any questions about your AL11, please call your
authorized dealer or our Customer Service Department at 800­426-3738.
E-mail: [e-mail]
Website: www.clarityproducts.com

Phone illumination
light

DIP Switch Cover

Phone jacks

Sidebar lights

Door illumination
light

Lamp control

Sidebar lights

Lamp jack

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INSTALLATION INSTALLATION

Do not put any of the AlertMaster components on or next to
metal surfaces, computers, televisions, microwaves or other areas
with electrical equipment that can cause interference to the
wireless system. The antenna should be fully extended (in vertical
position) without interference.

Doorbell Battery

The doorbell transmitter operates on one “23A” size battery
(included). It normally lasts 8-16 months and can be tested by
watching the red power indicator light illuminate when the
doorbell button is pressed. If the power indicator is faint or off,
replace the battery.

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Open and release doorbell
body from mounting plate by
depressing tabs using small
screwdriver to remove back cover.

3

Remove battery
insulation sheet.

Doorbell Battery Replacement - Accessing the Battery

1

Screw off the
back cover of the
doorbell body.

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4

Install spare part
of PVC sheet.

2

Attach mounting plate on wall or
door using screws provided.

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Install battery.

3

Attach the doorbell body
to the mounting plate.

Screw on the
back cover of the
doorbell body.

OPERATIONS

When the AlertMaster AL11 is activated, the lamp flashes for two
minutes, or until the RESET button is pressed. The lamp flashes in
these patterns:

1. Phone
The phone indicator light illuminates when the phone rings. The
lamp will flash for two seconds, off for four seconds, on
again for two seconds and repeat.

OPERATIONS

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3. Lamp Control

Press the center LAMP CONTROL button to turn the
AlertMaster AL11’s lamp on and off. In order for the control to
work, ensure that the lamp is turned on prior to plugging the
lamp jack into the back of the AL11.

2. Door

The door indicator light illuminates when the doorbell button is
pressed. The lamp will turn on for five seconds, off for two
seconds, on again for two seconds and repeat. This function
is also activated when a signal is received from the optional Door
Announcer (Model AMDX).

Press the RESET button to stop the lamp flashing.

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CHANNEL SETTINGS

The AlertMaster AL11 uses radio signals to communicate between
the console unit and all of its accessories. For the accessories
(Doorbell, Door Announcer) to activate the base unit, they all
have to be on the same “channel.” A “DIP switch” is used for
channel selection.

Your system and all the accessories have been preset in the factory
to a standard channel setting. Under normal operating conditions,
no adjustment is necessary.

CHANNEL SETTINGS

DIP switches on back of doorbell

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If your system encounters interference and repeatedly activates
itself for no obvious reason, it may be triggered by a system nearby
in your neighborhood.

If the interference from another AlertMaster Notification System
or other wireless source is present, change channel switch settings
on all components.

1. Unplug AC cord and locate DIP switches on the back of the
AL11 base unit. Lift rubber cover to access the switch.

2. Open the battery compartment of the doorbell to access DIP
switches.

3. Change the switch position of each switch on both units using a
ballpoint pen to slide the switches to different settings. All settings
need to be identical for the system to work.

4. Unplug and change the switch settings on each of your other
accessories (Remote Receiver, Door Announcer, etc.) to match
the new channel setting of the AL11 base unit and doorbell.

5. Replace covers and return accessories to their proper place.

Use a pen or pencil to
set DIP switches to
match exactly.

AlertMaster AL11 base unit

Open rubber cover
and adjust switch.

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TROUBLESHOOTING

In case of difficulty, review the “Symptom and Remedy” list below.
Make sure no part of the AlertMaster system is on or near metal
surfaces or electrical equipment. Should the difficulty persist,
contact Clarity or your authorized dealer for assistance.

WARNING! DO NOT open the unit. You may be exposed to
hazardous high voltage electricity.

Symptom Cause and Remedy

LAMP CONTROL button

doesn’t work

Phone rings, lamp does not
flash

Doorbell doesn’t work Dead battery. Depress doorbell

Lamp is not turned on prior
to plugging it into AlertMaster.
Replace bulb if necessary.

Check all phone line
connections. Make sure you can
turn the lamp on or off with
the lamp control button on the
AL11 console.

button; the red indicator light
should light up. Replace battery
if necessary.

OPTIONAL ACCESSORIES

The AlertMaster AL11 is designed to work with optional wireless
remote receivers and transmitters, each sold separately.

A. AlertMaster Remote
Receiver (AL12™)

Flashes a connected lamp to notify
you wherever the receiver is placed,
such as the kitchen, living room,
garage, bathroom, etc., up to 80 feet
from the AlertMaster Model AL11
base console.

B. AlertMaster Personal
Signaler (AMPX™)

Wear this lightweight receiver on
your belt anywhere around your
house within an 80-foot radius
from the AlertMaster Model AL11.

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The DIP switches may be
incorrectly set. See section on
“Channel Setting.”

It may be out of range. Make
sure doorbell is within range of
80 feet of the AL11 base unit.

C. AlertMaster Personal Tactile
Signaler (AMPXB™)

Similar to Model AMPX. This
personal receiver is designed to
meet the needs of the deaf-blind.
A touch switch allows each alerting
source to be identified by tactile
indication.

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OPTIONAL ACCESSORIES

D. AlertMaster Door
Announcer (AMDX™)

Attach the Door Announcer next
to your existing door chime or
intercom. It will activate the door
function of the AlertMaster Model
AL11 up to 80 feet away.

REGULATORY COMPLIANCE

Important Information for Customers

PART 68 OF FCC RULES INFORMATION

This AL11 Notification System complies with Part 68 of
the FCC rules and the requirements adopted by the ACTA.
On the bottom of this equipment is a label that contains,
among other information, a product identifier in the format
US:AAAEQ##TXXXX. If requested, this number must be
provided to the telephone company.

A plug and jack used to connect this equipment to the premises
wiring and telephone network must comply with the applicable
FCC Part 68 rules and requirements adopted by the ACTA.
A compliant telephone cord and modular plug, RJ11 USOC, is
provided with this product. It is designed to be connected to a
compatible modular jack that is also compliant. See installation
instructions for details.

The REN is used to determine the number of devices that may be
connected to a telephone line. Excessive RENs on a telephone line
may result in the devices not ringing in response to an incoming
call. In most but not all areas, the sum of RENs should not exceed
five (5.0). To be certain of the number of devices that may be
connected to a line, as determined by the total RENs, contact the
local telephone company. For products approved after July 23, 2001,
the REN for this product is part of the product identifier that has
the format US:AAAEQ##TXXXX. The digits represented by ##
are the REN without a decimal point (e.g., 03 is a REN of 0.3). For
earlier products, the REN is separately shown on the label.

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If this telephone equipment causes harm to the telephone network,
the telephone company will notify you in advance that temporary
discontinuance of service may be required. But if advance notice

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REGULATORY COMPLIANCE REGULATORY COMPLIANCE

isn’t practical, the telephone company will notify the customer as
soon as possible. Also, you will be advised of your right to file a
complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities,
equipment, operations or procedures that could affect the
operation of the equipment. If this happens, the telephone
company will provide advance notice in order for you to make
necessary modifications to maintain uninterrupted service.

If trouble is experienced with this telephone equipment, for repair
or warranty information, please contact Clarity, 800-426-3738. If
the equipment is causing harm to the telephone network, the
telephone company may request that you disconnect the
equipment until the problem is resolved.

This telephone equipment is not intended to be repaired and
it contains no repairable parts. Opening the equipment or any
attempt to perform repairs will void the warranty. For service or
repairs, call 800-426-3738.

Connection to party line service is subject to state tariffs. Contact
the state public utility commission, public service commission or
corporation commission for information.

If your home has specially wired alarm equipment connected to the
telephone line, ensure the installation of this telephone equipment
does not disable your alarm equipment. If you have questions about
what will disable alarm equipment, consult your telephone company
or a qualified installer.

This telephone equipment is hearing aid compatible.

Customer-Owned Coin/Credit Card Phones

To comply with state tariffs, the telephone company must be
given notification prior to connection. In some states, the state
public utility commission, public service commission or
corporation commission must give prior approval of connection.

PART 15 OF FCC RULES INFORMATION

This device complies with part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause
undesired operation.

Your AL11 Notification System has been tested and found to
comply with the limits of a Class B digital device, pursuant to Part
15 of FCC rules. These limits are designed to provide reasonable
protection against harmful interference in residential installation.

This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation; if this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, you
are encouraged to try to correct the interference by one of the
following measures:

1. Where it can be done safely, reorient the receiving television or
radio antenna.

2. To the extent possible, relocate the television, radio or other
receiver with respect to the telephone equipment. (This increases
the separation between the telephone equipment and the receiver.)

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REGULATORY COMPLIANCE REGULATORY COMPLIANCE

3. Connect the telephone equipment into an outlet on a circuit
difference from that to which the television, radio, or other
receiver is connected.

4. Consult the dealer or an experienced radio/TV technician for
help.

WARNING: Changes or modifications not expressly approved by
the manufacturer responsible for compliance could void the user’s
authority to operate the equipment.

INDUSTRY CANADA TECHNICAL SPECIFICATIONS

This product meets the applicable Industry Canada
technical specifications.

Before installing this equipment, users should ensure that it
is permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be
installed using an acceptable method of connection. In some
cases, the company’s inside wiring associated with a single line
individual service may be extended by means of a certified
connector assembly (telephone extension cord). The customer
should be aware that compliance with the above conditions may
not prevent degradation of service in some situations.

together. This precaution may be particularly important in rural
areas.

WARNING: Users should not attempt to make such
connections themselves, but should contact the appropriate
electric inspection authority, or electrician, as appropriate.

The Ringer Equivalence Number is an indication of the
maximum number of terminals allowed to be connected
to a telephone interface. The termination on an interface
may consist of any combination of devices subject only to
the requirement that the sum of the Ringer Equivalence
Numbers of all the devices does not exceed five.

[The term “IC:” before the certification/registration number only
signifies that the Industry Canada technical specifications were
met.]

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Repairs to certified equipment should be made by an authorized
Canadian maintenance facility designated by the supplier. Any
repairs or alterations made by the user to this equipment, or
equipment malfunctions, may give the telecommunications
company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical
ground connections of the power utility, telephone lines and
internal metallic water pipe system, if present, are connected

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