Clam Customer Quick-Set Escape 9281, Quick-Set Escape 9879 Service Information

M o d e l N o .s
9281 or
S p e c i f i ca t i o n s
Center Height - 9 0 i n
Footprint – 9 4
Hub-to-Hub -
W e i g h
p /
and 109879
9879
1 4 0 x 1 4
t – 3 4
ns 1 0 9
t o t a
l b s
281
c h e
l
s q u a r
0
.
i n c h
I n s t r u c t i o n N o . 1 0 4665
- C l a m C u s t o m e r S e r v i c e I n f o r m a t i o n -
NOTICE: Please contact Customer Service directly at the email address or phone number below for any quality issues.
Customer
Service Hrs: 9am to 4pm, Monday – Friday CST
Phone: 763-231-4120 Fax: 763-231-4121 Email: customerservice@clamcorp.com
**
Warranty
IMPORTANT! PLEASE READ:
This product is warranted to the original retail purchaser ( n o t t r a n s f e r a b l e ) t o be free from manufacturers defects for one (1) year from the date of the original purchase. W a r r a n t y d o e s n o t c o v e r s c r e e n t e a r s , t e n t t e a r s , o r b r o k e n o r b e n t p o l e s d u e t o h i g h w i n d w e a t h e r c o n d i t i o n s o r u n a t t e n d e d u s e . T h e p a r t will b e replaced or repaired found defective within the one (1) year time frame. Warranty will be void if product has been subject to neglect, misuse, improper installation, misapplication, alteration, or accident including, but not limited to, improper maintenance or use of unauthorized parts or attachments. Please read this entire owners manual to ensure proper
To submit a
Email:
Call: 763-231-4120
Write:
Information needed to submit a warranty claim: If you need to submit a warranty claim, please e­mail Clams Customer Service Department at customerservice@clamcorp.com. In your e-mail, please include your full name, address, phone number, a copy of your receipt, a brief description of the problem, and pictures to clearly show the area(s) of concern. Clams warranty department will review your request and a Clam representative will contact you regarding your claim status. If instructed by warranty department,
cannot be honored without an original, dated receipt **
installation,
Warranty
CustomerService@ClamCorp.com (Preferred
Customer
12135 Brockton Lane N. Rogers,
all returns must be
Claim
MN 55369
Request,
Service – Warranty Department
returned
- L i m i t a t i o n o f L i a b i l i t y -
It is expressly understood that Clam Corporations liability for its products, whether due to breach of warranty, negligence, strict liability, or otherwise, is limited to the repair of the product as stated above. Clam Corporation is not liable for any injury, loss, damage, or expense, whether direct or consequential, including but not limited to loss of use, income, profit, or damage to material arising in connection with the sale, installation, use of, inability to use, or the repair or replacement of Clam Corporation products. Clam Corporation reserves the right to make alterations or modifications in its products at any time, which in its opinion, may improve the performance and efficiency of the product. Clam shall not be obligated to make such alterations or modifications to products already in service.
s
e f t .
Warranty
e s
Information
use, storage, and care for your Clam shelter.
please use one of the
with
postage
pre-paid.
following
Method)
(manufacturer’s
methods:
option) i f
Page
2
ITEM #
1
DESCRIPTION
HUB ASSY - W alls
QT Y.
6
PART NO. 103507
2 HUB ASSY - Roof
1 103750
3
STAKE, SCREEN
HUB
7 103802
4
TIE DOWN
ROPE
5 102458
5
HUB & POLE KIT W ALLS (4 POLES & 1 HUB)
6 109077
6
HUB & POLE KIT ROOF (6 POLES & 1 HUB)
1 109221
7
CARRY
BAG
1 103801
9
INSTRU CTIONS/OW NERS
MANUAL
1 103803
SAFETY INSTRUCTIONS
Please fully understand and follow all safety instructions outlined in this booklet. Failure to do so could result in severe injury.
Do not use open flame heaters in your screen tent.
Tent fabric will melt when contact is made with hot surfaces (i.e., heaters).
Use external tie-downs and stakes during excessive wind conditions(15+mph)
Injury or death may result from fire if tent fabric is exposed to open flame.
Tent fabric is not fireproof. Fabric will burn with extended exposure to open flame. Do not use open flame products inside tent. Tent fabric is treated with fire retardant. Application of any foreign substance may render the flame retardant properties ineffective.
This tent is made with flame resistant fabric which meets CPAI-84 specifications.
PARTS
LIST
Customer service hours: 9am – 4pm, (CST) Monday­Friday.
customerservice@clamcorp.com
Replacement parts can be ordered on-line at www.clamcorp.com.
SET-UP
INSTRUCTIONS
BEFORE ATTEMPTING TO USE THIS PRODUCT g o t o w w w . c l a m c o r p . c o m , c li c k o n
yo u r s h e l t e r m o d e l , a n d wa t c h t h e s e t - u p v i d e o p r o vi d e d . T h e n practice setting up and taking down at home in an area such as a garage or basement. Repeat several times until comfortable. This will make your set-up much easier.
NO TOOLS ARE NEEDED FOR SET-UP OF YOUR CLAM SC REEN TE NT.
1. Unzip the storage bag completely and remove the shelter. Use care not to misplace the stake & rope pouch. It is advised to store your stakes, ropes, and pouch in your carry bag until theyre needed.
Page
3
SET-UP
INSTRUCTIONS
2. It is advised to have at least two people to set up a Clam Six Pack screen tent.
Open the screen tent so that one wall is facing upward. Make sure that the tent is not twisted or overlapping any of the poles. Do NOT force the screen tent while unfolding.
3. Grasp the loop onto the eyelet in the center of one of the wall panels. Pull upward and outward on the loop until the wall section pops up.
4. W alk around the entire screen tent and pull each loop sewn onto the eyelet in the center of the wall until all sides are popped out (5x).
5. Have a person hold down the shelter while a second person goes inside the shelter and pushes the ceiling hub straight up so the ceiling pops up.
Step3
Step 4
Step 5
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