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1.0 Edition
Table of Contents
About this document ................................................................................... 1
C. Troubleshooting VM problems ............................................................. 50
VM crashes .............................................................................................................................. 50
Controlling Linux VM Crashdump Behaviour ............................................................................. 50
Controlling Windows VM Crashdump Behaviour ........................................................................ 51
Troubleshooting boot problems on Linux VMs .................................................................................. 51
Index ............................................................................................................ 52
vi
About this document
Overview
This document is a guide to creating Virtual Machines with XenServer™, the platform virtualization solution
from Citrix®. It describes the various methods of getting VMs up and running on XenServer hosts for each
of the supported operating systems.
This section summarizes the rest of the guide so that you can find the information you need. The following
topics are covered:
• General information about creating VMs
• Creating Windows VMs
• Creating Linux VMs
• Updating VMs
• Creating and using ISO images of vendor media for installing VMs
• Setting up a network repository of vendor media for installing VMs
• Troubleshooting problems with VMs
How this Guide relates to other documentation
This document is primarily aimed at system administrators who need to set up deployments of XenServer
VMs. Other documentation shipped with this release includes:
• XenServer Installation Guide provides step-by-step instructions on installing XenServer hosts and the
XenCenter management console;
• XenServer Administrator's Guide describes the tasks involved in configuring a XenServer deployment -how to set up storage, networking and resource pools, and how to administer XenServer hosts using the
xe command line interface (CLI).
• XenServer Software Development Kit Guide presents an overview of the XenServer SDK -- a selection
of code samples that demonstrate how to write applications that interface with XenServer hosts.
• XenAPI Specification provides a programmer's reference guide to the XenServer API.
• Release notes provide a list of known issues that affect this release.
1
Creating VMs
This chapter provides an overview of how VMs are created and lists virtual memory and virtual disk size
minimums, describes the differences in virtual device support for the members of the XenServer product
family. This chapter also discusses physical to virtual conversion (P2V), cloning templates, and importing
previously-exported VMs.
Overview
VMs are created from templates. A template is a "gold image" that contains all the various configuration
settings to instantiate a specific VM. XenServer ships with a base set of templates, which range from generic
"raw" VMs that can boot an OS vendor installation CD or run an installation from a network repository to
complete pre-configured OS instances.
Different operating systems require slightly different settings in order to run at their best. XenServer
templates are tuned to maximize operating system performance.
The Linux templates create Pure Virtual (PV) guests, as opposed to the HVM guests created by the Windows
and Other Install Media templates. Other Install Media template Linux installations are not supported.
There are three basic methods by which VMs are created using templates:
• using a complete pre-configured template.
• Installing from a CD or an ISO image onto the appropriate template.
• Installing from vendor media on a network installation server directly onto a template.
See Installing Linux VMs to find out which methods are supported for which Linux flavor operating systems.
Windows VMs can be installed from a CD or an ISO image.
Creating VMs by installing Windows operating systems onto the appropriate templates is described in
Installing Windows VMs.
Creating VMs by installing Linux operating systems onto the appropriate templates is described in Installing
Linux VMs.
Additionally, VMs can be created by:
• using the physical-to-virtual (P2V) and virtual-to-virtual (V2V) conversion tool XenConvert
• importing an existing, exported VM
• converting an existing VM to a template
These methods are described in this chapter.
Virtual memory and disk size limits
In general, when installing VMs, be sure to follow the memory and disk space guidelines of the operating
system and any relevant applications that you want to run when allocating resources such as memory and
disk space.
Note that individual versions of the operating systems may also impose their own maximum limits on the
amount of memory supported (for example, for licensing reasons).
Warning:
2
When configuring guest memory, please be careful not to exceed the maximum amount of physical memory
addressable by your operating system. Setting a memory maximum that's greater than the operating system
supported limit may lead to stability problems within your guest.
Operating SystemMinimum RAMMaximum
RAM
Windows 7 32-bit1GB4GBMinimum
Windows 7 64-bit2GB32GBMinimum
Windows Server 2008 R2512MB32GBMinimum
Windows Server 2008 32-bit/64bit
Windows Vista 32-bit1GB4GB16GB
Windows Server 2003256MB32GB2GB
Windows XP SP2/3256MB32GB1.5GB
Windows 2000 SP4256MB32GB2GB
512MB32GBMinimum
Disk space
16GB, 40GB
or more
recommended
20GB
32GB
10GB, 40GB
or more
recommended
CentOS 4.5, 4.6, 4.7256MB16GB800MB
CentOS 5.0, 5.1, 5.2, 5.3, 5.4512MB16GB800MB
Red Hat Enterprise Linux 4.5,
4.6, 4.7, 4.8
Red Hat Enterprise Linux 5.0,
5.1, 5.2, 5.3, 5.4
SUSE Linux Enterprise Server 9
SP2/3/4
SUSE Linux Enterprise Server
10 SP1/2, 11
Oracle Enterprise Linux 5.0, 5.1,
5.2, 5.3, 5.4
Debian Lenny128MB32GB4GB
Note:
Some 32-bit Windows operating systems can support more than 4 GB of RAM through the use of a special
mode - physical address extension (PAE) mode. Administrators wishing to reconfigure a VM with greater
256MB16GB800MB
512MB16GB800MB
256MB32GB1GB
512MB32GB1.5GB
512MB16GB800MB
3
than 4 GB of RAM must use the xe CLI, and not XenCenter, as the CLI does not impose any upper bounds for
memory-static-max. For more information on how to set the memory static max, please refer to the
Dynamic Memory Control chapter, in the XenServer Administrator's Guide.
XenServer product family virtual device support
The current version of the XenServer product family has the following general limitations on virtual devices
for VMs. Note that specific guest operating systems may have lower limits for certain features. These
limitations are noted in the individual guest installation section.
Virtual deviceLinux VMsWindows VMs
Number of virtual CPUs32
*
8
Number of virtual disks7 (including virtual CD-ROM)7 (including virtual CD-ROM)
Number of virtual CD-ROM drives11
Number of virtual NICs7
*
A maximum of 8 VCPUs are supported by XenCenter.
†
except for SLES 10 SP1 and RHEL 4.x, which support 3. RHEL 5.0/5.1/5.2 support 3, but can support 7 when the kernel is patched with the Citrix
Tools for Virtual Machines. The same applies for Oracle and CentOS 5.0/5.1/5.2
†
7
Physical to Virtual Conversion (P2V)
Physical to Virtual Conversion(P2V) is the process by which an existing Windows operating system on a
physical server -- its filesystem, configuration, and so on -- is turned into a virtualized instance of the same
operating system and filesystem, transferred, instantiated, and started as a VM on the XenServer host.
For existing physical instances of Windows servers, use XenConvert. XenConvert runs on the physical
Windows machine and converts it live into a VHD-format disk image or an XVA template suitable for
importing into a XenServer host. The physical host does not need to be restarted during this process,
and device drivers are automatically modified to make them able to run in a virtual environment. For more
information, please refer to the XenConvert documentation for installation and usage guidelines.
Cloning an existing VM
You can make a copy of an existing VM by cloning from a template. Templates are ordinary VMs which are
intended to be used as master copies to instantiate VMs from. A VM can be customized and converted into
a template, but be sure to follow the appropriate preparation procedure for the VM (see the section called
“Preparing to clone a Windows VM” for Windows and the section called “Preparing to clone a Linux VM” for
Linux). Templates cannot be used as normal VMs.
XenServer has two mechanisms for cloning VMs: a full copy, or a faster Copy-on-Write (CoW) mode which
only writes modified blocks to disk. The CoW mode is only supported for file-backed VMs. CoW is designed
to save disk space and allow fast clones, but will slightly slow down normal disk performance. A template
can be fast-cloned multiple times without slowdown, but if a template is cloned into a VM and the clone
converted back into a template, disk performance can linearly decrease depending on the number of times
this has happened. In this event, the vm-copy CLI command can be used to perform a full copy of the disks
and restore expected levels of disk performance.
Resource pools introduce some complexities around creating custom templates and cloning them. If you
create a template on a server in a pool, and all virtual disks of the source VM are on shared storage
4
repositories, the operation of cloning that template will be forwarded to any server in the pool that can see
those shared SRs. However, if you create the template from a source VM that has any virtual disks on a
local SR, then the clone operation can only execute on the server that can access that SR.
Importing an exported VM
You can create a VM by importing an existing exported VM. Like cloning, exporting and importing a VM is
way to create additional VMs of a certain configuration. You might, for example, have a special-purpose
server configuration that you use many times. Once you have set up a VM the way you want it, you can
export it, and import it later to create another copy of your specially-configured VM. You can also use export
and import to move a VM to a XenServer host that in another resource pool.
When importing a VM, you can choose to preserve the MAC address on any virtual network interfaces
associated with it. If you choose to generate a new MAC address, be sure to follow the appropriate
preparation procedure for the imported VM. See the section called “Preparing to clone a Windows VM” for
Windows and the section called “Preparing to clone a Linux VM” for Linux.
Importing an exported VM may take some time, depending on the size of the VM and the speed and
bandwidth of the network connection between the XenServer host and XenCenter.
When VMs are imported XenServer re-attaches the VM VIFs to any network that has the same name as the
network on the server that the VM was exported from. If no matching network can be found a new private
network is created and the VM VIFs are attached to that.
Exporting a VM
An existing VM can be exported using XenCenter or the CLI. This section describes using the CLI. For
details on exporting using XenCenter, see the XenCenter online Help.
The following procedure assumes that you have multiple XenServer hosts and that you are administering
them using the CLI on a separate machine (that is, a machine that is not one of the XenServer hosts)
where you can maintain a library of export files. Citrix recommends not exporting a VM to a XenServer
host filesystem.
Be sure to include the .xva extension when specifying the export filename. If the exported VM does not
have this extension and you attempt to import it using XenCenter, it might fail to recognize the file as a valid
XVA file.
3.The export process might take some time to complete. When finished, the command prompt returns.
Importing a VM
An exported VM file can be imported using XenCenter or the CLI. This section describes using the CLI. For
details on importing using XenCenter, see the XenCenter online Help.
5
The following procedure assumes that you are administering the XenServer host using the CLI on a separate
machine (that is, a machine that is not one of your XenServer hosts) where you maintain a library of export
files.
To import a VM using the CLI
1.To import the VM to the default SR on the target XenServer host:
2.The import process might take some time to complete. When finished, the command prompt returns
the UUID of the newly-imported VM.
VM Block Devices
In the para-virtualized (PV) Linux case, block devices are passed through as PV devices. XenServer does
not attempt to emulate SCSI or IDE, but instead provides a more suitable interface in the virtual environment
in the form of xvd* devices. It is also sometimes possible (depending on the OS) to get an sd* device using
the same mechanism, where the PV driver inside the VM takes over the SCSI device namespace. This is not
desirable so it is best to use xvd* where possible for PV guests (this is the default for Debian and RHEL).
For Windows or other fully virtualized guests, XenServer emulates an IDE bus in the form of an hd* device.
When using Windows, installing the Citrix Tools for Virtual Machines installs a special PV driver that works
in a similar way to Linux, except in a fully virtualized environment.
6
Installing Windows VMs
XenServer allows you to install Windows 2000 SP4, Windows Server 2003 (32-/64- bit), Windows Server
2008, Windows XP SP2/3, Windows Vista and Windows 7 as a VM. Installing Windows VMs on a XenServer
host requires hardware virtualization support (Intel VT or AMD-V).
The process of installing a Windows VM can be broken down into two main steps:
• installing the Windows operating system
• installing the paravirtualized device drivers known as the Citrix Tools for Virtual Machines
Windows VMs are installed by cloning an appropriate template using either XenCenter or the CLI. The
templates for individual guests have predefined platform flags set which define the configuration of the
virtual hardware. For example, all Windows VMs are installed with the ACPI Hardware Abstraction Layer
(HAL) mode enabled. If you subsequently change one of these VMs to have multiple virtual CPUs, Windows
automatically switches the HAL to multi-processor mode.
The available Windows templates are:
• Windows Server 2008 (x86), optimized for Citrix XenApp
can be used to install all editions of Windows Server 2008 (x86). This template is specially tuned to
optimize XenApp performance.
• Windows Server 2008 (x64), optimized for Citrix XenApp
can be used to install all editions of Windows Server 2008 (x64). This template is specially tuned to
optimize XenApp performance.
• Windows Server 2008 R2 (x64), optimized for Citrix XenApp
can be used to install all editions of Windows Server 2008 R2 64-bit. This template is specially tuned to
optimize XenApp performance.
• Windows Server 2003 (x86), optimized for Citrix XenApp
can be used to install Windows Server 2003 32-bit SP0, SP1, SP2, and R2. The Server, Enterprise,
Data Centre, and SBS editions are supported. This template is specially tuned to optimize XenApp
performance.
• Windows Server 2003 (x64), optimized for Citrix XenApp
can be used to install Windows Server 2003 64-bit. The Server, Enterprise, Data Centre, and SBS editions
are supported. This template is specially tuned to optimize XenApp performance.
• Windows Server 2008
can be used to install Windows Server 2008 32-bit.
• Windows Server 2008 x64
can be used to install Windows Server 2008 64-bit.
• Windows Server 2008 R2 x64
can be used to install Windows Server 2008 R2, 64-bit.
• Windows Server 2003
can be used to install Windows Server 2003 32-bit SP0, SP1, SP2, and R2. The Server, Enterprise, Data
Centre, and SBS editions are supported.
• Windows Server 2003 x64
can be used to install Windows Server 2003 64-bit. The Server, Enterprise, Data Centre, and SBS editions
are supported.
• Windows 2000 SP4 (x86)
can be used to install Windows 2000 Server SP 4, 32-bit. Earlier service packs are not supported.
7
• Windows 7 (x86)
can be used to install Windows 7, 32-bit.
• Windows 7 (x64)
can be used to install Windows 7, 64-bit.
• Windows Vista (x86)
can be used to install Windows Vista 32-bit. The Enterprise edition is supported.
• Windows XP SP3 (x86)
can be used to install Windows XP Service Pack 3, 32-bit. Earlier service packs are not supported.
• Windows XP SP2 (x86)
can be used to install Windows XP Service Pack 2, 32-bit. Earlier service packs are not supported.
The Windows VM can be installed either from an install CD in a physical CD-ROM drive on the XenServer
host, or from an ISO image of your Windows media. See Appendix A, Creating ISO images for information
on how to make an ISO image from a Windows install CD and make it available for use.
Making the ISO available to XenServer hosts
To make an ISO library available to XenServer hosts, create an external NFS or SMB/CIFS share directory.
The NFS or SMB/CIFS server must allow root access to the share. For NFS shares, this is accomplished by
setting the no_root_squash flag when you create the share entry in /etc/exports on the NFS server.
Then either use XenCenter to attach the ISO library, or connect to the host console and run the command:
xe-mount-iso-sr host:/volume
Additional arguments to the mount command may be passed in, for advanced use.
If making a Windows SMB/CIFS share available to the XenServer host, either use XenCenter to make it
available, or connect to the host console and run the command:
After mounting the share, any ISOs in it should be available by name from the CD pulldown list in XenCenter,
or as CD images from the CLI commands. The ISO should be attached to an appropriate Windows template.
Copying ISOs to local storage
In XenServer 3.2 and earlier, ISOs could be copied directly to the control domain into the /opt/
xensource/packages/iso directory. In XenServer 5.6 hosts, this directory is reserved for use of the
built-in ISO images, and is not intended for general use. This directory is considered to be identical across
hosts in a resource pool, and CD images may fail to attach if the contents are modified.
4.Copy the ISO images into this directory, taking care not to fill up the control domain filesystem.
5.Verify that the ISO image is available for use by using the xe vdi-list command, or by checking in
XenCenter.
Warning:
Be extremely careful with copying ISOs directly onto the control domain filesystem, as it has limited space
available. A network share is a much safer mechanism for storing large numbers of ISO images. If the control
domain does fill up, unpredictable behavior will result.
Windows PV drivers
The Citrix paravirtualized network and SCSI drivers (Citrix Tools for Virtual Machines) provide high
performance I/O services without the overhead of traditional device emulation. During the installation of
a Windows operating system, XenServer uses traditional device emulation to present a standard IDE
controller and a standard network card to the VM. This allows Windows to complete its installation using
built-in drivers, but with reduced performance due to the overhead inherent in emulation of the controller
drivers.
After Windows is installed, install the Citrix high-speed PV drivers. These are on an ISO available to the
virtual CD-ROM drive of the Virtual Machine. These drivers replace the emulated devices and provide highspeed transport between Windows and the XenServer product family software.
Note:
While a Windows VM functions without them, performance is significantly hampered unless these drivers
are installed. Running Windows VMs without these drivers is not supported. Some features, such as live
relocation across physical hosts, will only work with the PV drivers installed and active.
Attach the Windows PV drivers ISO to the VM by using the Install Tools menu in XenCenter, or by directly
attaching the built-in xs-tools.iso ISO image on the VM using the CLI. Once the ISO is attached, double-
click on the xensetup.exe installer executable and follow the on-screen prompts.
Note:
To silently install the Citrix Tools for Virtual Machines and prevent the system from rebooting afterwards,
use the /S and /norestart options:
<install_dir>/xensetup.exe /S /norestart
The Windows PV drivers are installed by default in the C:\Program Files\Citrix\XenTools directory
on the VM.
The Citrix Tools for Virtual Machines can also be installed on a provisioned Windows machine by running
the executable windows-pvdrivers-xensetup.exe, located in the client_install/ directory of the
installation CD.
Windows Volume Shadow Copy Service (VSS) provider
The Windows tools also include a XenServer VSS provider that is used to quiesce the guest filesystem in
preparation for a VM snapshot. The VSS provider is installed as part of the PV driver installation, but is
not enabled by default.
9
To enable the Windows XenServer VSS provider
1.Install the Windows PV drivers.
2.Navigate to the directory where the drivers are installed (by default c:\Program Files
\Citrix\XenTools, or the value of HKEY_LOCAL_MACHINE\Software\Citrix\XenTools
\Install_dir in the Windows Registry).
3.Double-click the install-XenProvider.cmd command to activate the VSS provider.
Note:
The VSS provider is automatically uninstalled when the PV drivers are uninstalled, and need to be activated
again upon reinstallation. They can be uninstalled separately from the PV drivers by using uninstall-XenProvider.cmd in the same directory.
Remote Desktop
The graphical console for Windows can be either a standard console using an emulated graphics card, or
an RDP connection.
For Windows VMs, there is a Switch to Remote Desktop button on the Console tab in XenCenter. Clicking
it disables the standard graphical console, and switches to using Remote Desktop instead.
The button will be disabled if you do not have Remote Desktop enabled in the VM. To enable it, install the
PV drivers and follow the procedure to enable Remote Desktop:
To enable Remote Desktop on a Windows VM
1.From the Start menu, select Control Panel.
2.From the Control Panel window, select System.
3.In the System Properties dialog box, select the Remote tab.
4.In the Remote Desktop section of this dialog box, check the check box labeled Allow users to connect
remotely to this computer (Windows XP) or Enable Remote Desktop on this computer (Windows
2003 Server).
5.If you want to select any non-administrator users that can connect to this Windows VM, click the
Select Remote Users... button and provide the usernames. Users with Administrator privileges on the
Windows domain can connect by default.
Preparing to clone a Windows VM
Use the Windows utility sysprep to prepare a Windows VM for cloning. This is the only supported way to
clone a Windows VM.
Computers running Windows operating systems are uniquely identified by a Security ID (SID). When cloning
a Windows VM, it is important to take steps to ensure the uniqueness of the SID. Cloning an installation
without taking the recommended system preparation steps can lead to duplicate SIDs and other problems.
Because the SID identifies the computer or domain as well as the user, it is critical that it is unique. Refer
to the Microsoft KnowledgeBase article 162001, "Do not disk duplicate installed versions of Windows," for
more information.
sysprep modifies the local computer SID to make it unique to each computer. The sysprep binaries are on
the Windows product CDs in the \support\tools\deploy.cab file.
The steps that you need to take to clone Windows VMs are:
10
Cloning Windows VMs
1.Create, install, and configure the Windows VM as desired.
2.Apply all relevant Service Packs and updates.
3.Install the Citrix Tools for Virtual Machines.
4.Install any applications and perform any other configuration.
5.Copy the contents of \support\tools\deploy.cab from the Windows product CD to a new
\sysprep folder in the VM.
6.Run sysprep. This will shut down the VM when it completes.
7.Using XenCenter convert the VM into a template.
8.Clone the newly created template into new VMs as required.
9.When the cloned VM starts, it will get a new SID and name, run a mini-setup to prompt for configuration
values as necessary, and finally restart, before being available for use.
Note:
The original, sysprepped VM (the "source" VM) should not be restarted again after the sysprep stage, and
should be converted to a template immediately afterwards to prevent this. If the source VM is restarted,
sysprep must be run on it again before it can be safely used to make additional clones.
For more information on using sysprep, refer to the Microsoft TechNet page Windows System Preparation
Tool.
Time Handling in Windows VMs
For Windows guests, time is initially driven from the control domain clock, and is updated during VM lifecycle
operations such as suspend, reboot and so on. Citrix highly recommends running a reliable NTP service
in the control domain and all Windows VMs.
So if you manually set a VM to be 2 hours ahead of the control domain (e.g. using a time-zone offset within
the VM), then it will remember that. If you subsequently change the control domain time (either manually
or if it is automatically corrected by NTP), the VM will shift accordingly but maintain the 2 hour offset. Note
that changing the control domain time-zone does not affect VM time-zones or offset. It is only the hardware
clock setting which is used by XenServer to synchronize the guests.
When performing suspend/resume operations or live relocation using XenMotion, it is important to have
up-to-date Windows PV drivers installed, as they notify the Windows kernel that a time synchronization is
required after resuming (potentially on a different physical host).
Installing a VM from Reseller Option Kit (BIOS-locked) Media
To allow installation of Reseller Option Kit (BIOS-locked) OEM versions of Windows, onto a VM running
on a XenServer host, the BIOS strings of the VM will need to be copied from the host with which the ROK
media was supplied.
In order to install the BIOS-locked media that came with your host, you will need to follow the steps below:
Installing a BIOS-locked VM
1.Run the vm-install copy-bios-strings-from command and specify the host-uuid as the host
from which the strings should be copied (i.e. the host that the media was supplied with):
11
xe vm-install copy-bios-strings-from=<host uuid> \
template=<template name> sr-name-label=<name of sr> \
new-name-label=<name for new VM>
2.If the relevant BIOS strings from the host have been successfully copied into the VM, the command
vm-is-bios-customized will confirm this:
xe vm-is-bios-customized uuid=<VM uuid>
For example:
xe vm-is-bios-customized \
uuid=7cd98710-bf56-2045-48b7-e4ae219799db
This VM is BIOS-customized.
Note:
When you start the VM, it will be started on the physical host from which you copied the BIOS strings.
A VM can be
• BIOS-generic: the VM has generic XenServer BIOS strings;
• BIOS-customized: the VM has a copy of the BIOS strings of a particular host in the pool;
• without BIOS strings: immediately after its creation.
Warning:
It is your responsibility to comply with any EULAs governing the use of any BIOS-locked operating systems
that you install.
Release Notes
There are many versions and variations of Windows with different levels of support for the features provided
by XenServer. This section lists notes and errata for the known differences.
General Windows Issues
• When installing Windows VMs, start off with no more than three virtual disks. Once the VM and Citrix
Tools for Virtual Machines tools have been installed you can add additional virtual disks. The boot device
should always be one of the initial disks so that the VM can successfully boot without the Citrix Tools
for Virtual Machines.
• Multiple VCPUs are exposed as CPU sockets to Windows guests, and are subject to the licensing
limitations present in the VM. The number of CPUs present in the guest can be confirmed by checking
Device Manager. The number of CPUs actually being used by Windows can be seen in the Task Manager.
• The disk enumeration order in a Windows guest may differ from the order in which they were initially
added. This is because of interaction between the PV drivers and the PnP subsystem in Windows. For
12
example, the first disk may show up as Disk 1, the next disk hotplugged as Disk 0, a subsequent disk
as Disk 2, and then upwards in the expected fashion.
• There is a bug in the VLC player DirectX backend that causes yellow to be replaced by blue when playing
video if the Windows display properties are set to 24-bit color. VLC using OpenGL as a backend works
correctly, and any other DirectX- or OpenGL-based video player works too. It is not a problem if the guest
is set to use 16-bit color rather than 24.
• The PV Ethernet Adapter reports a speed of 2 Gbps in Windows VMs. This speed is a hardcoded value
and is not relevant in a virtual environment because the virtual NIC is connected to a virtual switch. The
NIC will actually perform at the same rate as the physical NIC.
Windows Server 2008
Quiesced snapshots taken on Windows Server 2008 guests will not be directly bootable. Attach the snapshot
disk to an existing Windows Server 2008 VM to access files for restoration purposes.
Windows Server 2003
Windows Server 2003 32-bit does not boot successfully if any virtual disks larger than 2TB (terabytes) in
size are attached to the VM. See this article in the Windows Hardware Developer Central website.
Windows 2000 Server
No known issues.
Windows 7
No known issues
Windows Vista
Microsoft Vista recommends a root disk of size 20GB or higher. The default size when installing this template
is 24GB, which is 4GB greater than the minimum. Consider increasing this.
Windows XP SP3
Windows XP does not support disks larger than 2TB (terabytes) in size. See this article in the Windows
Hardware Developer Central website.
13
Installing Linux VMs
This chapter discusses how to create Linux VMs, either by installing them or cloning them. This chapter
also contains vendor-specific installation instructions and release notes.
When you want to create a new VM, you must create the VM using a template for the operating system you
want to run on the VM. You can use a template Citrix provides for your operating system, or one that you
created previously. You can create the VM from either XenCenter or the CLI.
For some operating systems, such as RHEL 4.5 to 4.8, you will also need to install a Citrix-provided kernel.
Other operating systems, such as RHEL 5.x, require installing a specific version of a vendor provided kernel.
Installing a Linux VM requires using a process such as the following:
1. Create the VM for your target operating system using the New VM wizard or the CLI.
2. Install the operating system using vendor's installation media.
3. Install the correct kernel version, if applicable.
4. Install the Linux Guest Agent so that information about the VM appears in XenCenter and the CLI. See
the section called “Installing the Linux guest agent”.
5. Setting the correct time and time zone on the VM. See the section called “Time handling in Linux VMs”.
6. Ensuring VNC is functioning correctly. See the section called “Configuring VNC for VMs”.
XenServer supports the installation of many Linux distributions as VMs. There are four installation
mechanisms:
• complete distributions provided as built-in templates
• using the vendor media in the server's physical DVD/CD drive
• using the vendor media to perform a network installation
• installing from an ISO library
Installing Linux VMs requires the Linux Pack to be installed onto the XenServer host. Without the Linux
Pack, the Linux VM templates are not available.
Warning:
If you have not installed the Linux Pack, and you are using XenCenter to install VMs, the New VM wizard
will show only Windows choices in the list. Do not select Other install media to install a Linux VM. This will
not work properly and is not supported.
The Other install media template is meant for advanced users who want to attempt to install VMs running
unsupported operating systems. XenServer has been tested running only the supported distributions and
specific versions covered by the standard supplied templates, and any VMs installed using the Other installmedia template are not supported.
The supported Linux distributions are:
DistributionVendor
Install
from CD
Vendor Install
from network
repository
Notes
Demo Linux VMBuilt-in
Debian Lenny 5.0XX
14
DistributionVendor
Install
from CD
Red Hat Enterprise Linux 4.5, 4.6, 4.7, 4.8XXRequires installing
Vendor Install
from network
repository
Notes
Citrix Tools for Virtual
Machines after
installing RHEL to
apply the Citrix RHEL
4.8 kernel.
Red Hat Enterprise Linux 5.0, 5.1, 5.2, 5.3, 5.4
32-bit
Red Hat Enterprise Linux 5.0, 5.1, 5.2, 5.3, 5.4
64-bit
SUSE Linux Enterprise Server 9 SP4X
SUSE Linux Enterprise Server 10 SP1, SP2 32bit/64-bit
SUSE Linux Enterprise Server 10 SP3 32-bitSupported only if
SUSE Linux Enterprise Server 10 SP3 64-bitXX
SUSE Linux Enterprise Server 11 32-bit/64-bitXX
CentOS 4.5, 4.6, 4.7, 4.8XX
CentOS 5.0, 5.1, 5.2, 5.3, 5.4 32-bitXX
CentOS5.0, 5.1, 5.2, 5.3, 5.4 64-bitXX
XXSupported provided
they use the 5.4 or
later kernel.
XXSupported provided
they use the 5.4 or
later kernel.
XX
upgrading from SLES
10 SP2
Oracle Enterprise Linux 5.0, 5.1, 5.2, 5.3, 5.4
32-bit
Oracle Enterprise Linux 5.0, 5.1, 5.2, 5.3, 5.4
64-bit
Distributions not present in the above list are not supported. However, distributions that use the same
installation mechanism as Red Hat Enterprise Linux 5 (for example Fedora Core 6) might be successfully
installed using the same template.
Note:
Creating 32-bit Linux VMs on a host that has more than 128GB of memory is not supported.
XX
XX
Installing the Demo Linux VM template
The Demo Linux VM template provided with XenServer can be used to create a VM running Linux without the
need for vendor installation media. This can be handy for testing purposes. For example, Demo Linux VMs
15
allow quick and simple VM creation for use with XenServer product features such as XenMotion, Dynamic
Memory Control, and High Availability.
Warning:
Demo Linux VMs should not be used for running production workloads.
The VMs are instantiated by running the vm-install command on the CLI, or by cloning the template using
XenCenter. For example, using the CLI on Linux:
xe vm-install template-name="Demo Linux VM" new-name-label=<demo>
When you first boot the VM you are prompted for a root password, a VNC password (for graphical use), and
a hostname. You will need to add a network interface if you installed the VM using the CLI.
Note:
The Demo Linux VM template is only available if you install the separate Linux pack (that is, the linux.iso).
Installing Debian Lenny
Debian Lenny is installed using the standard Debian installer, which supports installation into a PV VM
(performance optimized). Use XenCenter or the xe CLI to install Debian Lenny either from a CD, ISO library,
or from a network repository over FTP or HTTP.
Before installing Debian Lenny from a network repository, follow Debian's instructions for preparing for
network installations, including how to set up a mirror. Full installations from network repositories are not
completely supported. While you can load the kernel and RAM disk from repository, the Debian installation
program requires that you specify an HTTP or FTP URL.
Information on installing Debian Lenny using XenCenter is available in the XenCenter help — to get started,
run the New VM wizard. The rest of this section provides information about installing Debian Lenny using
the CLI.
Note:
If you want to perform a Debian Lenny installation from the CD, you might find helpful tips in the "Debian
Lenny" article on the Citrix Developer Network. See If you want to perform a Debian Lenny installation from
the DVD, then you must obtain a suitable Debian Lenny DVD image that is compatible with XenServer. The
standard images Debian provides are not compatible with XenServer. For details on how to obtain this DVD
image, see the Debian Lenny article on the Citrix Developer Network (http://community.citrix.com/display/
xs/Debian+Lenny .
Installing a Debian Lenny VM from a network repository (using the CLI)
1.Create a VM from the Debian Lenny template. The UUID of the VM is returned:
An example of a valid repository path is http://ftp.<xx>debian.org/debian where <xx> is your
country code (see the Debian mirror list for a list of these). For multiple installations Citrix recommends
16
using a local mirror or apt proxy to avoid generating excessive network traffic or load on the central
repositories.
3.Start the VM; it boots straight into the Debian installer:
xe vm-start uuid=<UUID>
4.Follow the Debian Installer procedure to install the VM in the configuration you require.
5.See below for instructions on how to install the guest utilities and how to configure graphical display.
Installing a Debian Lenny VM from an ISO (using the CLI)
1.Create a VM from the Debian Lenny template. The UUID of the VM is returned:
For infrequent or one-off installations of Lenny, it is reasonable to directly use a Debian mirror. However, if
you intend to do several VM installations, we recommend that you use a caching proxy or local mirror. Aptcacher is an implementation of proxy server that will keep a local cache of packages. debmirror is a tool
that will create a partial or full mirror of a Debian repository. Either of these tools can be installed into a VM.
Installing Red Hat, CentOS, Oracle Enterprise, and SUSE Enterprise
Linux
This section provides an overview of installing Red Hat, CentOS, Oracle Enterprise, and SUSE Enterprise.
For information about the general Linux VM installation process, see Installing Linux VMs.
Installing RHEL 5.x/CentOS/OEL 5.x
When you want to create a RHEL 5.x/CentOS/OEL 5.x VM, you must ensure the operating system will use
the RHEL 5.4 kernel (2.6.18-164.el5) or higher, which is available from the distribution vendor.
1. Create the VM using the New VM wizard or the CLI.
2. Install the RHEL operating system using vendor's installation media.
3. Upgrade to the 5.4 or later kernel using the vendor’s normal kernel upgrade procedures.
4. Follow the process for installing the Linux Guest Agent, setting the time, and configuring the VNC. See
the overview Installing Linux VMs.
Note:
Enterprise Linux (EL) kernel versions prior to 5.4 contain issues that prevent proper operation as a XenServer
VM. In previous XenServer releases, Citrix provided a 5.x kernel with fixes for those issues and required its
installation. Since the required fixes are now available in 5.4 (2.6.18-164.el5) and later kernels, Citrix no
longer supplies a 5.x kernel. Instead, Citrix requires use of a 5.4 or later kernel.
Installing RHEL 4.5 to 4.8
When you want to create a RHEL 4.5 to 4.8 VM, you must install the Citrix-provided RHEL 4.8 kernel after
installing the operating system. Citrix includes this kernel in the Citrix Tools for VMs, and it fixes issues in
the RHEL kernel which prevents XenServer from running correctly.
Installing RHEL 4.5 to 4.8 requires using the following process:
1. Create the VM using the New VM wizard or the CLI.
2. Install the RHEL operating system using Red Hat's installation media.
3. Install Citrix Tools for VMs on the new VM. This automatically installs the Citrix-provided RHEL 4.8 kernel
on the VM.
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4. Follow the process for installing the Linux Guest Agent, setting the time, and configuring the VNC. See
the overview Installing Linux VMs.
Installing Red Hat, CentOS, Oracle Enterprise, and SUSE Enterprise Linux from
vendor media
XenServer supports the installation of the following Linux operating systems from vendor media in the
XenServer host DVD/CD-ROM drive:
12. Open a console to the VM with XenCenter or an SSH terminal and follow the steps to perform the OS
installation.
Note:
The console in XenCenter supports VNC graphical installation of the Red Hat, Oracle, and CentOS operating
systems. Ensure that the virtual machine has enough memory allocated for this to be enabled. If you set
the memory allocation to 512MB or higher, you will be prompted to start VNC after the initial text screens.
Choosing to continue using VNC and setting a password will enable the Switch to Graphical Console button.
Installing Linux from a network installation server to a VM
The XenServer guest installer allows you to install an operating system from a network-accessible copy of
vendor media onto a VM. To prepare for installing from vendor media, make an exploded network repository
of your vendor media (not ISO images) and export it over NFS, HTTP or FTP so that it is accessible to
the XenServer host administration interface. See Appendix B, Setting Up a Red Hat Installation Server for
information on how to copy a set of installation CDs to a network drive.
The network repository must be accessible from the control domain of the XenServer host, normally using
the management interface. The URL must point to the base of the CD/DVD image on the network server,
and be of the form:
• HTTP
http://<server>/<path>
• FTP
ftp://<server>/<path>
• NFS
nfs://<server>/<path> or nfs://<server>/<path>
See the vendor's installation instructions for information about how to prepare for a network-based
installation, such as where to unpack the ISO.
Note that when using the NFS installation method from XenCenter, the nfs:// style of path should always
be used. XenCenter will then modify this into the correct form when passing it to the server automatically.
When using the CLI as per the instructions below, the appropriate form must be chosen manually. In the
case of SUSE-based distributions this is the nfs://<server>/<path> style, and in the case of Red-Hat
based distributions this is nfs:<server>:/<path>.
When creating VMs from templates, the XenCenter New VM wizard prompts you for the repository URL.
When using the CLI, install the template as normal using vm-install and then set the other-config:install-repository parameter to the value of the URL. When the VM is subsequently started, it will begin the network
installation process.
20
Note:
When installing a new Linux-based VM, it is important to fully finish the installation and reboot it before
performing any other operations on it. This is analogous to not interrupting a Windows installation — which
would leave you with a non-functional VM.
To install a Linux VM from a network-accessible copy of vendor media using the CLI
6.Connect to the VM console using XenCenter or VNC and perform the OS installation.
Installing RHEL using a kickstart file
When you are installing RHEL through XenCenter's New VM Wizard, you can automate the installation
by using a Red Hat Kickstart file. A Red Hat Kickstart file is an automated installation method, similar to
an answer file, you can use to provide responses to RHEL's installation prompts. To create this file, install
RHEL manually. The kickstart file is located in /root/anaconda-ks.cfg.
To install RHEL Linux using a custom kickstart file (from XenCenter)
1.In XenCenter, choose the appropriate RHEL template
2.Specify the kickstart file to use as a kernel command-line argument in the XenCenter New VM Wizard,
exactly as it would be specified in the PXE config file, for example:
ks=http://server/fileksdevice=eth0
3.On the command line, use vm-param-set to set the PV-args parameter to make use of a Kickstart file
To install using a kickstart file without the New VM wizard, you can add the appropriate command
to the Advanced OS boot parameters text box. For example, for RHEL 5.4, this command would beks=nfs:telos:/linux/distros/auto-install/rhel54.cfg.
Installing the Linux guest agent
Although all the supported Linux distributions are natively paravirtualized (and therefore do not need special
drivers for full performance), XenServer includes a guest agent which provides additional information about
the VM to the host. This additional information includes:
• Linux distribution name and version (major, minor revision).
• Kernel version (uname).
• IP address of each Ethernet interface.
• Total and free memory within the VM.
It is important to install this agent and keep it up-to-date (see Updating VMs) as you upgrade your XenServer
host.
To install the guest agent
1.The files required are present on the built-in xs-tools.iso CD image, or alternatively can be installed
by using the VM > Install Citrix Tools for Virtual Machines option in XenCenter.
2.Mount the image onto the guest by running the command:
mount /dev/xvdd /mnt
3.Execute the installation script as the root user:
/mnt/Linux/install.sh
4.If the kernel has been upgraded, or the VM was upgraded from a previous version, reboot the VM now.
Note:
CD-ROM drives and ISOs attached to Linux Virtual Machines appear as /dev/xvdd instead of as /dev/cdrom as you might expect. This is because they are not true CD-ROM devices, but normal devices. When
the CD is ejected by either XenCenter or the CLI, it hot-unplugs the device from the VM and the device
disappears. This is different from Windows Virtual Machines, where the CD remains in the VM in an empty
state.
Time handling in Linux VMs
By default, the clocks in a Linux VM are synchronized to the clock running on the control domain, and cannot
be independently changed. This mode is a convenient default, since only the control domain needs to be
running the NTP service to keep accurate time across all VMs. Upon installation of a new Linux VM, make
sure you change the time-zone from the default UTC to your local value (see the section called “Release
Notes” for specific distribution instructions).
To set individual Linux VMs to maintain independent times
1.From a root prompt on the VM, run the command: echo 1 > /proc/sys/xen/independent_wallclock
2.This can be persisted across reboots by changing the /etc/sysctl.conf configuration file and
adding:
22
# Set independent wall clock time
xen.independent_wallclock=1
3.As a third alternative, independent_wallclock=1 may also be passed as a boot parameter to the
VM.
Configuring VNC for VMs
VMs might not be set up to support Virtual Network Computing (VNC), which XenServer uses to control VMs
remotely, by default. Before you can connect with the XenCenter graphical console, you need to ensure that
the VNC server and an X display manager are installed on the VM and properly configured. This section
describes the procedures for configuring VNC on each of the supported Linux operating system distributions
to allow proper interactions with the XenCenter graphical console.
CentOS-based VMs should use the instructions for the Red Hat-based VMs below, as they use the same
base code to provide graphical VNC access. CentOS 4 is based on Red Hat Enterprise Linux 4, and CentOS
5 is based on Red Hat Enterprise Linux 5.
Enabling a graphical console on Debian Lenny VMs
The graphical console for Debian Lenny virtual machines is provided by a VNC server running inside the
VM. In the recommended configuration, this is controlled by a standard display manager so that a login
dialog is provided.
1.Install your Lenny guest with the desktop system packages, or install GDM (the display manager) using
apt (following standard procedures).
2.Install the Xvnc server using apt-get (or similar):
aptitude install vnc4server
3.Set up a VNC password (not having one is a serious security risk) using the vncpasswd command,
passing in a filename to write the password information to. For example:
vncpasswd /etc/vncpass
4.Modify your gdm.conf file (/etc/gdm/gdm.conf) to configure a VNC server to manage display 0
5.Restart GDM, and then wait for the graphical console to be detected by XenCenter:
/etc/init.d/gdm restart
Note:
You can check that the VNC server is running using a command like ps ax | grep vnc.
Enabling a graphical console on Red Hat, CentOS, or Oracle Linux VMs
Note:
23
Before setting up your Red Hat VMs for VNC, be sure that you have installed the Linux guest agent. See the
section called “Installing the Linux guest agent” for details.
To configure VNC on Red Hat VMs, you need to modify the GDM configuration. The GDM configuration
is held in a file whose location varies depending on the version of Red Hat Linux you are using. Before
modifying it, first determine the location of this configuration file; this file will then be modified in a number
of subsequent procedures in this section.
Determining the location of your VNC configuration file
If you are using Red Hat Linux version 4 the GDM configuration file is /etc/X11/gdm/gdm.conf. This is
a unified configuration file that contains default values as specified by the provider of your version of GDM
in addition to your own customized configuration. This type of file is used by default in older versions of
GDM, as included in these versions of Red Hat Linux.
If you are using Red Hat Linux version 5 the GDM configuration file is /etc/gdm/custom.conf. This is
a split configuration file that contains only user-specified values that override the default configuration. This
type of file is used by default in newer versions of GDM, as included in these versions of Red Hat Linux.
Configuring GDM to use VNC
1.As root on the text CLI in the VM, run the command rpm -q vnc-server gdm. The package names
vnc-server and gdm should appear, with their version numbers specified.
If these package names are displayed, the appropriate packages are already installed. If you see a
message saying that one of the packages is not installed, then you may not have selected the graphical
desktop options during installation. You will need to install these packages before you can continue. See
the appropriate Red Hat Linux x86 Installation Guide for details regarding installing additional software
on your VM.
2.Open the GDM configuration file with your preferred text editor and add the following lines to the file:
• With configuration files on Red Hat Linux 3 and 4, this should be added above the [serverStandard] section.
• With configuration files on Red Hat Linux 5, this should be added into the empty [servers] section.
3.Modify the configuration so that the Xvnc server is used instead of the standard X server:
• If you are using Red Hat Linux 3 or 4, there will be a line just above that reads:
0=Standard
Modify it to read:
0=VNC
• If you are using Red Hat Linux 5 or greater, add the above line just below the [servers] section
and before the [server-VNC] section.
4.Save and close the file.
Restart GDM for your change in configuration to take effect, by running the command /usr/sbin/gdm-restart.
24
Note:
Red Hat Linux uses runlevel 5 for graphical startup. If your installation is configured to start up in runlevel 3,
change this for the display manager to be started (and therefore to get access to a graphical console). See
the section called “Checking runlevels” for further details.
Firewall settings
The firewall configuration by default does not allow VNC traffic to go through. If you have a firewall between
the VM and XenCenter, you need to allow traffic over the port that the VNC connection uses. By default,
a VNC server listens for connections from a VNC viewer on TCP port 5900 + n, where n is the display
number (usually just zero). So a VNC server setup for Display-0 will listen on TCP port 5900, Display-1 is
TCP-5901, and so on. Consult your firewall documentation to make sure these ports are open.
You might want to further customize your firewall configuration if you want to use IP connection tracking or
limit the initiation of connections to be from one side only.
To customize Red Hat-based VMs firewall to open the VNC port
1.For Red Hat Linux 4 and 5, use system-config-securitylevel-tui.
2.Select “Customize” and add 5900 to the other ports list.
Alternatively, you can disable the firewall until the next reboot by running the command service iptablesstop, or permanently by running chkconfig iptables off. This can of course expose additional services to
the outside world and reduce the overall security of your VM.
VNC screen resolution
If, after connecting to a VM with the graphical console, the screen resolution is mismatched (for example,
the VM display is too big to comfortably fit in the Graphical Console pane), you can control it by setting the
VNC server geometry parameter as follows:
1.Open the GDM configuration file with your preferred text editor. See the section called “Determining the
location of your VNC configuration file” for information about determining the location of this file.
where the value of the geometry parameter can be any valid screen width and height.
4.Save and close the file.
Setting up SLES-based VMs for VNC
Note:
Before setting up your SUSE Linux Enterprise Server VMs for VNC, be sure that you have installed the Linux
guest agent. See the section called “Installing the Linux guest agent” for details.
SLES has support for enabling “Remote Administration” as a configuration option in YaST. You can select
to enable Remote Administration at install time, available on the Network Services screen of the SLES
installer. This allows you to connect an external VNC viewer to your guest to allow you to view the graphical
console; the methodology for using the SLES remote administration feature is slightly different than that
provided by XenCenter, but it is possible to modify the configuration files in your SUSE Linux VM such that
it is integrated with the graphical console feature.
25
Checking for a VNC server
Before making configuration changes, verify that you have a VNC server installed. SUSE ships the
tightvnc server by default; this is a suitable VNC server, but you can also use the standard RealVNC
distribution if you prefer.
You can check that you have the tightvnc software installed by running the command:
rpm -q tightvnc
Enabling Remote Administration
If Remote Administration was not enabled during installation of the SLES software, you can enable it as
follows:
1.Open a text console on the VM and run the YaST utility:
yast
2.Use the arrow keys to select Network Services in the left menu, then Tab to the right menu and use
the arrow keys to select Remote Administration. Press Enter.
3.In the Remote Administration screen, Tab to the Remote Administration Settings section. Use the
arrow keys to select Allow Remote Administration and press Enter to place an X in the check box.
4.Tab to the Firewall Settings section. Use the arrow keys to select Open Port in Firewall and pressEnter to place an X in the check box.
5.Tab to the Finish button and press Enter.
6.A message box is displayed, telling you that you will need to restart the display manager for your settings
to take effect. Press Enter to acknowledge the message.
7.The original top-level menu of YaST appears. Tab to the Quit button and press Enter.
Modifying the xinetd configuration
After enabling Remote Administration, you need to modify a configuration file if you want to allow XenCenter
to connect, or else use a third party VNC client.
1.Open the file /etc/xinetd.d/vnc in your preferred text editor.
The file contains sections like the following:
service vnc1
{
socket_type = stream
protocol = tcp
wait = no
user = nobody
server = /usr/X11R6/bin/Xvnc
server_args = :42 -inetd -once -query localhost -geometry 1024x768 -depth 16
type = UNLISTED
port = 5901
}
2.Edit the port line to read
port = 5900
3.Save and close the file.
4.Restart the display manager and xinetd service with the following commands:
26
/etc/init.d/xinetd restart
rcxdm restart
SUSE Linux uses runlevel 5 for graphical startup. If your remote desktop does not appear, verify that your
VM is configured to start up in runlevel 5. Refer to the section called “Checking runlevels” for details.
Firewall settings
By default the firewall configuration does not allow VNC traffic to go through. If you have a firewall between
the VM and XenCenter, you need to allow traffic over the port that the VNC connection uses. By default,
a VNC server listens for connections from a VNC viewer on TCP port 5900 + n, where n is the display
number (usually just zero). So a VNC server setup for Display-0 will listen on TCP port 5900, Display-1 is
TCP-5901, etc. Consult your firewall documentation to make sure these ports are open.
You might want to further customize your firewall configuration if you want to use IP connection tracking or
limit the initiation of connections to be from one side only.
To open the VNC port on a SLES-based VMs firewall
1.Open a text console on the VM and run the YaST utility:
yast
2.Use the arrow keys to select Security and Users in the left menu, then Tab to the right menu and use
the arrow keys to select Firewall. Press Enter.
3.In the Firewall screen, Tab to the Firewall Configuration: Settings section. Use the arrow keys to
select the Allowed Services in the left menu.
4.Tab to the Firewall Configuration: Allowed Services fields on the right. Use the arrow keys to select
the Advanced... button (near the bottom right, just above the Next button) and press Enter.
5.In the Additional Allowed Ports screen, enter 5900 in the TCP Ports field. Tab to the OK button and
press Enter.
6.Tab back to the list of screens on the left side and use the arrow keys to select Start-Up. Tab back to
the right and Tab to the Save Settings and Restart Firewall Now button and press Enter.
7.Tab to the Next button and press Enter, then in the Summary screen Tab to the Accept button and
press Enter, and finally on the top-level YaST screen Tab to the Quit button and press Enter.
8.Restart the display manager and xinetd service with the following commands:
/etc/init.d/xinetd restart
rcxdm restart
Alternatively, you can disable the firewall until the next reboot by running the rcSuSEfirewall2 stop
command, or permanently by using YaST. This can of course expose additional services to the outside
world and reduce the overall security of your VM.
VNC screen resolution
If, after connecting to a Virtual Machine with the Graphical Console, the screen resolution is mismatched
(for example, the VM display is too big to comfortably fit in the Graphical Console pane), you can control it
by setting the VNC server geometry parameter as follows:
1.Open the /etc/xinetd.d/vnc file with your preferred text editor and find the service_vnc1 section
(corresponding to displayID 1).
2.Edit the geometry argument in the server-args line to the desired display resolution. For example,
where the value of the geometry parameter can be any valid screen width and height.
3.Save and close the file.
4.Restart the VNC server:
/etc/init.d/xinetd restart
rcxdm restart
Checking runlevels
Red Hat and SUSE Linux VMs use runlevel 5 for graphical startup. This section describes how to verify that
your VM is configured to start up in runlevel 5 and how to change it if it is not.
1.Check /etc/inittab to see what the default runlevel is set to. Look for the line that reads:
id:n:initdefault:
If n is not 5, edit the file to make it so.
2.You can run the command telinit q ; telinit 5 after this change to avoid having to actually reboot to
switch runlevels.
Preparing to clone a Linux VM
Typically, when cloning a VM or a computer, unless you "generalize" the cloned image, attributes unique to
that machine, such as the IP address, SID, or MAC address, will be duplicated in your environments.
As a result, XenServer automatically changes some virtual hardware parameters when you clone a Linux
VM. If you copy the VM using XenCenter, XenCenter automatically changes the MAC address and IP
address for you. If these interfaces are configured dynamically in your environment, you might not need to
make any modifications to the cloned VM. However, if the interfaces are statically configured, you might
need to modify their network configurations.
The VM may need to be customized to be made aware of these changes. For instructions for specific
supported Linux distributions, see the section called “Release Notes”.
Machine Name
A cloned VM is another computer, and like any new computer in a network, it must have a unique name
within the network domain it is part of.
IP address
A cloned VM must have a unique IP address within the network domain it is part of. Generally, this is not
a problem if DHCP is used to assign addresses; when the VM boots, the DHCP server will assign it an IP
address. If the cloned VM had a static IP address, the clone must be given an unused IP address before
being booted.
MAC address
There are two situations when Citrix recommends disabling MAC address rules before cloning:
1. In some Linux distributions, the MAC address for the virtual network interface of a cloned VM is recorded
in the network configuration files. However, when you clone a VM, XenCenter assigns the new cloned
28
VM a different MAC address. As a result, when the new VM is started for the first time, the network does
recognize the new VM and does not come up automatically.
2. Some Linux distributions use udev rules to remember the MAC address of each network interface, and
persist a name for that interface. This is intended so that the same physical NIC always maps to the
same eth<n> interface, which is particularly useful with removable NICs (like laptops). However, this
behavior is problematic in the context of VMs. For example, if you configure two virtual NICs when you
install a VM, and then shut it down and remove the first NIC, on reboot XenCenter shows just one NIC,
but calls it eth0. Meanwhile the VM is deliberately forcing this to be eth1. The result is that networking
does not work.
If the VM uses persistent names, Citrix recommends disabling these rules before cloning. If for some reason
you do not want to turn persistent names off, you must reconfigure networking inside the VM (in the usual
way). However, the information shown in XenCenter will not match the addresses actually in your network.
Release Notes
Most modern Linux distributions support Xen paravirtualization directly, but have different installation
mechanisms and some kernel limitations.
Debian Lenny 5.0
XenServer support for Debian Lenny makes use of support from the distribution to perform an installation
into a virtual machine, in a similar manner to the other supported Linux distributions. This provides a more
customizable configuration and native support for automation of the installation, and so on. Making use of
these features is documented later in this guide. However this does mean that some configuration of VNC
may have to be done manually if you want a graphical console.
Note:
Network installation support is provided by the distribution so HTTP and FTP installation is supported.
Installation from a CD or DVD is also supported. Only 32-bit Debian Lenny is supported due to the upstream
limitations.
To avoid receiving the message There is no public key available for the following key
IDs when running apt-get update, run the following command to download the appropriate key:
XenServer includes the RHEL 4.8 kernel with additional bug fixes and expanded Xen support. This kernel
is installed with the Citrix Tools for Virtual Machines installation, but is not included if you install Red Hat's
default RHEL 4.5 to 4.7 installations.
The following issues have been reported to Red Hat and are already fixed in the Xen kernel (which can be
installed by using the /mnt/Linux/install.sh script in the built-in xs-tools.iso CD image):
• The Xen kernel in RHEL 4.8 can occasionally enter tickless mode when an RCU is pending. When this
triggers, it is usually in synchronize_kernel() which means the guest essentially hangs until some
external event (such as a SysRQ) releases it (Red Hat Bugzilla 427998)
• Live migration can occasionally crash the kernel under low memory conditions (Red Hat Bugzilla 249867)
• Guest kernel can occasionally hang due to other XenStore activity (Red Hat Bugzilla 250381)
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• If you try to install RHEL 4.x on a VM that has more than two virtual CPUs (which RHEL 4.x does not
support), an error message incorrectly reports the number of CPUs detected.
• RHEL 4.7 contains a bug which normally prevents it from booting on a host with more than 64GiB of
RAM (Red Hat Bugzilla 311431). For this reason XenServer RHEL 4.7 guests are only allocated RAM
addresses in the range below 64GiB by default. This may cause RHEL 4.7 guests to fail to start even if
RAM appears to be available, in which case rebooting or shutting down other guests can cause suitable
RAM to become available. If all else fails, temporarily shut down other guests until your RHEL 4.7 VM
can boot.
Once you have succeeded in booting your RHEL 4.7 VM, install the Citrix Tools for Virtual Machines and
run the command:
• On some hardware (generally newer systems), the CPU will generate occasional spurious page faults
which the OS should ignore. Unfortunately all versions of RHEL 4 fail to ignore the spurious fault and it
causes them to crash (Red Hat Bugzilla 465914).
This has been fixed in our kernel. The RHEL 4 VM templates have been set with the suppress-spurious-page-faults parameter. This assures that the installation will continue safely to the point
that the standard kernel is replaced with the Citrix-provided kernel.
There is a performance impact with this parameter set, so, after the VM installation is complete, at the
VM command prompt, run the command:
• In RHEL 4.5 to 4.7, if a xenbus transaction end command fails it is possible for the suspend_mutex to
remain locked preventing any further xenbus traffic. Applying the Citrix RHEL 4.8 kernel resolves this
issue. [EXT-5]
• RHEL 4.7, 4.8, sometimes when there are many devices attached to a VM, there is not enough time for
all of these devices to connect and startup fails. [EXT-17]
• In RHEL 4.5 to 4.8, use of the XFS filesystem can lead to kernel panic under exceptional circumstances.
Applying the Citrix RHEL 4.8 kernel resolves this issue. [EXT-16 ]
• In RHEL 4.5 to RHEL 4.8, the kernel can enter no tick idle mode with RCU pending; this leads to a guest
operating system lock up. Applying the Citrix RHEL 4.8 kernel resolves this issue. [EXT-21]
• In RHEL 4.7, 4.8, VMs may crash when a host has 64GiB RAM or higher configured. Applying the Citrix
RHEL 4.8 kernel resolves this issue. [EXT-30]
• In RHEL 4.5 to 4.8 and 5.0 to 5.3, the network driver contains an issue that can, in rare circumstances,
lead to a kernel deadlock. Applying the Citrix RHEL 4.8 kernel resolves this issue. [EXT-45]
Preparing a RHEL 4.5 to 4.8 guest for cloning
To prepare a RHEL 4.5 to 4.8 guest for cloning (see the section called “MAC address”), edit /etc/
sysconfig/network-scripts/ifcfg-eth0 before converting the VM into a template, and remove the
HWADDR line.
Note:
Red Hat recommends the use of Kickstart to perform automated installations, instead of directly cloning disk
images (see Red Hat KB Article 1308).
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RHEL Graphical Network Install Support
To perform a graphical installation, add VNC to the list of advanced OS boot parameters when creating the
VM:
graphical utf8 vnc
You will be prompted to provide networking configuration for the new VM so that VNC communication can
be enabled. The standard graphical installer will then be displayed.
Red Hat Enterprise Linux 5
XenServer requires that you run the RHEL 5.4 kernel or higher. These kernels have the following known
issues:
• During the resume operation on a suspended VM, allocations can be made that can cause swap activity
which cannot be performed because the swap disk is still being reattached. This is a rare occurrence.
(Red Hat Bugzilla 429102).
• In RHEL 5.3, sometimes when there are many devices attached to a VM, there is not enough time for all
of these devices to connect and startup fails. [EXT-17]
• In RHEL 5.0 to 5.3, use of the XFS file system can lead to kernel panic under exceptional circumstances.
Applying the Red Hat RHEL 5.4 kernel onwards resolves this issue. [EXT-16 ]
• In RHEL 5.2, 5.3, VMs may crash when a host has 64GiB RAM or higher configured. Applying the Red
Hat RHEL 5.4 kernel onwards resolves this issue. [EXT-30]
• In RHEL 5.0 to 5.3, the network driver contains an issue that can, in rare circumstances, lead to a kernel
deadlock. Applying the Red Hat RHEL 5.4 kernel onwards resolves this issue. [EXT-45]
When you install the XenServer xe-guest-utilities RPM, an entry is added to the yum configuration,
allowing you to pick up kernel updates provided by Citrix when they become available.
Note:
In previous releases, XenServer included a replacement RHEL 5 kernel that fixed critical issues that prevented
RHEL 5 from running effectively as a virtual machine. Red Hat has resolved these issues in RHEL 5.4 and
higher. Consequently, XenServer no longer includes a RHEL 5 specific kernel
Preparing a RHEL 5.x guest for cloning
To prepare a RHEL 5.x guest for cloning (see the section called “MAC address”), edit /etc/sysconfig/
network-scripts/ifcfg-eth0 before converting the VM into a template and remove the HWADDR line.
Note:
Red Hat recommends the use of Kickstart to perform automated installations, instead of directly cloning disk
images (see Red Hat KB Article 1308).
CentOS 4
Please refer to the section called “Red Hat Enterprise Linux 4.5 to 4.8” for the list of CentOS 4 release notes.
Unlike RHEL4, CentOS includes a third-party updates mechanism known as yum. The xe-guest-utilities RPM will install a XenServer entry for yum, allowing you to pick up kernel updates provided by
Citrix using the standard update mechanism as they become available.
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CentOS 5
Please refer to the section called “Red Hat Enterprise Linux 5” for the list of CentOS 5 release notes.
Oracle Enterprise Linux 5
Please refer to the section called “Red Hat Enterprise Linux 5” for the list of Oracle Enterprise Linux 5
release notes.
SUSE Enterprise Linux 9
XenServer uses a SUSE-provided kernel. (Earlier versions of XenServer included a Citrix-provided version
of the SLES9 which had a more mature version of the hypervisor, but which was out of date with the SUSE
version, particularly with regard to security updates.) SUSE Enterprise Linux 9 VMs, with multiple VPCUs,
are unable to use the suspend, resume and XenMotion functionality.
Note:
On upgrade from XenServer 5.5 to XenServer 5.6 we recommend that you should upgrade to the latest kernel
from Novell.
To prepare a SUSE Linux guest for cloning (see the section called “MAC address”), edit /etc/sysconfig/
network/config and edit the line:
FORCE_PERSISTENT_NAMES=yes
to
FORCE_PERSISTENT_NAMES=no
SUSE Enterprise Linux 10 SP1
XenServer uses the standard Novell kernel supplied with SLES 10 SP2 as the guest kernel. Any bugs found
in this kernel are reported upstream to Novell and listed below:
• A maximum of 3 virtual network interfaces is supported.
• Disks sometimes do not attach correctly on boot. (Novell Bugzilla 290346).
SUSE Enterprise Linux 11
XenServer uses the standard Novell kernel supplied with SLES 11 as the guest kernel. Any bugs found in
this kernel are reported upstream to Novell and listed below:
• Live migration of a SLES 11 VM which is under high load may fail with the message An error occurred
during the migration process. This is due to a known issue with the SLES 11 kernel which
has been reported to Novell. It is expected that kernel update 2.6.27.23-0.1.1 and later from Novell will
resolve this issue.
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Updating VMs
This chapter discusses updating VMs with new Linux kernel revisions, updating Windows operating systems,
applying Windows Service Packs, and updates to XenServer PV drivers and VM utilities.
Upgrades to VMs are typically required when moving to a new version of XenServer. The following are
current issues involving upgrading VMs running on XenServer to this version:
• XenMotion of Windows VMs is not supported until the PV drivers are upgraded.
• Suspend/Resume of Windows VMs is not supported until the PV drivers are upgraded.
• The use of certain anti-virus and firewall applications can crash the Windows VM unless the PV drivers
are upgraded.
Updating Windows operating systems
Warning:
Before updating Windows operating systems you must uninstall the PV device drivers. If they are present
during the attempt to update, the update will fail.
Windows installation disks typically provide an upgrade option if you boot them on a server which has an
earlier version of Windows already installed. So if, for example, you have a Windows 2000 server, and you
wish to update it to Windows 2003, you can insert the Windows 2003 installation CD in the CD drive and
run the setup program to update it.
You can update the operating system of Windows VMs in a similar way.
To uninstall the PV drivers
1.From the Start button, select Control Panel from the menu.
2.In Windows XP, 2000, or 2003, select Add or Remove Programs.
In Windows 7 and Vista, select Programs, then select Programs and Features.
3.A list of programs installed on the computer is displayed. Scroll down if necessary and select CitrixXenServer Windows PV drivers Add-on.
4.In Windows XP, 2000, or 2003, click the Remove button.
In Windows Vista, select Uninstall from the toolbar above the list of programs.
This removes the PV drivers add-on. When the operation completes a message is displayed. Click OK
to close the message box.
Once the operating system update is complete, reinstall the PV drivers just as you would after installing a
fresh Windows VM. See the section called “Windows PV drivers” for details.
Updating PV drivers for Windows VMs
The PV drivers are present on the built-in xs-tools.iso available to XenCenter from the Install
XenServer Tools command from the VM menu, which attaches the CD image containing the drivers to the
VM. You can either wait for the auto-run facility, or manually click on the xensetup.exe program. Follow the
on-screen prompts to install the new drivers, which will automatically deactivate and upgrade the old drivers.
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Updating Linux kernels and guest utilities
The Linux guest utilities can be updated by rerunning the Linux/install.sh script from the built-in
xs-tools.iso CD image (see the section called “Installing the Linux guest agent”). From time to time,
Citrix also supplies updated RHEL 4.x Linux kernels for supported distributions on its Web site (http://
updates.vmd.citrix.com/XenServer/5.6.0/rhel4x/). Because Citrix no longer provides RHEL 5.x kernels, you
should obtain updates to RHEL 5.4 and higher kernels directly from Red Hat.
Rerunning the Linux/install.sh script from the built-in xs-tools.iso is particularly important for
CentOS versions prior to 5.3, where you will get the upstream kernel by default, which has certain limitations
(see the section called “Release Notes”).
For yum-enabled distributions (CentOS 4 and 5, RHEL 5.4 and higher), xe-guest-utilities installs a
yum configuration file to enable subsequent updates to be done using yum in the standard manner.
For Debian, /etc/apt/sources.list is populated to enable updates using apt by default.
When upgrading, Citrix recommends that you always rerun Linux/install.sh when you upgrade. This
script automatically determines if your VM needs a kernel update and installs it if necessary.
Note:
SLES is also supported, but Citrix does not provide an updated kernel.
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Importing and exporting appliances
You can import and export VMs as an appliance package, which is a collection of one or more VMs, as well
as disk images, using the XenServer OVF Appliance Wizard in XenCenter.
Important:
The XenServer OVF Appliance Wizard is experimental at this time. Use at your own risk.
When you export VMs in an appliance, they are exported as the configuration data along with the virtual
hard disks of with each VM. When the appliance is exported, an OVF file is created that explains how to the
wizard should reassemble the VMs in the package. The OVF file describes the way these virtual hard disks
join together to form a VM and the resource settings (CPU, memory, disk space) associated with that VM.
When you import the appliance, the wizard reads the OVF file to determine the resource requirements for
the VMs in the appliance and what virtual disks are associated with each VM and then reconstitutes them.
Tip:
To see the VMs associated with an imported appliance in XenCenter, display the Folder view.
XenServer OVF Appliance Wizard
The XenServer OVF Appliance Wizard comprises three wizards: Appliance Export, Appliance Import,
and Disk Image Import.
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This illustration shows how selecting a host and right-clicking on it is the only way to launch the
Disk Image Import wizard.
To start an Appliance Wizard, select the object in the XenCenter tree where you want to export from or
import to, and then select one of the following:
ActionMenu command
Export VMs as an applianceFile > Appliance Export
Import appliancesFile > Appliance Import
Import a disk imageRight-click the host where you want to import the
image and select Disk Image Import
Tip:
You can also start the Appliance Export and Appliance Import wizards by right-clicking on an object and
selecting the menu command.
When you launch an Appliance Wizard, the node you selected in the XenCenter tree determines the scope
of the wizard. For example, if you select a host and then launch the Appliance Export Wizard, the wizard
only displays the VMs that are powered off on that host.
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XenCenter node selectedScope of wizard
XenCenter (root)Powered off VMs on any host to which XenCenter
is currently connected.
Resource poolAll powered off VMs on all hosts in the pool.
HostAll powered off VMs on the host.
VMOnly the VM selected.
This illustration shows how when a user selects Host84 before launching the Appliance Export
Wizard, the wizard automatically narrows its scope to only the powered off VMs on that host.
The Appliance Import Wizard supports importing OVF appliance packages. However, due to subtle
incompatibilities, the Appliance Import Wizard cannot import all OVF content. See the section called
“XenServer OVF Appliance Wizard requirements” for a list of tested OVF content.
The XenServer OVF Appliance Wizard also gives you the ability to export packages in OVF and OVA format.
For example, you could export a complete XenApp farm that you have already prepared for deployment
with Sysprep, Microsoft's System Preparation Utility for Windows deployments.
XenServer OVF Appliance Wizard requirements
The XenServer OVF Appliance Wizard supports importing OVF content produced from the following utilities:
• VMware OVF versions 0.9, 1.0
• Citrix Kensho 1.x
• VirtualBox
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• Citrix XenConvert 2.1 and higher
• XenServer OVF Appliance Wizard (this tool)
The XenServer OVF Appliance Wizard requires the following:
• To run the XenServer OVF Appliance Wizard, you must be logged in as root or have the Pool Administrator
Role Based Access Control (RBAC) role associated with your user account.
• DHCP has to be running on the management network XenServer is using.
• The XenServer OVF Appliance Wizard requires local storage on the server on which you are running it.
• When importing from non-XenServer sources, you may want to run the Operating System Fixups while
importing the appliance. For more information about Operating System Fixups, see the section called
“Operating System Fixups”.
Understanding OVF and OVA formats
Both OVF and OVA formats are appliance-package standards defined by the Distributed Management Task
Force (DMTF). However, the times when you would use them differ significantly. This topic provides an
overview of the OVF and OVA formats and why you would choose one over the other.
Open Virtualization Format (OVF)
OVF is an open standard for packaging and distributing software to be run in virtual machines. This standard
describes the metadata of one or more virtual machines. An OVF Package consists of a descriptor file (*.ovf)
and any other files representing the following attributes of the package:
• Signature. Digital signature used by a public key certificate in the X.509 format to authenticate the
producer of the package.
• Manifest. An SHA-1 digest of every file in the package to verify its contents by detecting any corruption.
• Virtual disks. Files comprising virtual disks in the format defined by the virtualization product that exported
the virtual disks. VMware products export a virtual disk in the Stream-Optimized VMDK format for an OVF
Package. XenServer products export a virtual disk in the Dynamic VHD format for an OVF Package.
Note:
A virtual disk can contain a Windows or Linux operating system.
However, it also supports other non-metadata related capabilities, such as encryption, compression,
archiving, EULA attachment, and annotations among other capabilities.
Open Virtualization Appliance (OVA)
An OVA package is a single archive file, in the Tape Archive (tar) format, containing the files that comprise
an OVF Package.
More information
For more information about OVF and OVA formats, see the following:
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• CTX121652: [Overview of the Open Virtualization Format] (http://support.citrix.com/article/CTX121652)
• [Open Virtualization Format Specification] (http://www.dmtf.org/standards/published_documents/
DSP0243_1.1.0.pdf)
Selecting a package format
OVF packages contain a series of uncompressed files.
OVA packages are simply one archive file of an OVF package. OVA is useful for specific applications where
it is beneficial to have just one file, such as creating packages for Web downloads.
Consider using OVA only as an option to make the package easier to handle. Using this option lengthens
both the export and import processes.
OVF best practices
Consider the following best practices when importing or exporting VMs, appliances, and disk images using
the XenServer OVF Appliance Wizard:
• When creating an appliance package you intend to import into XenServer, remove any vendor-specific
tools from the VMs' operating systems before exporting the package. This is particularly helpful when
importing VMware packages into XenServer.
• Citrix does not recommend manually editing the OVF XML file.
• Only use OVA as an option to make the package easier to manage. Using this option lengthens both the
Export and Import process.
• Before importing OVF files, make sure all files are in the same folder and that folder is unique to the
package. Importing OVF files (in one package) from multiple locations is not supported.
Exporting VMs as an appliance
You can use the XenServer OVF Appliance Wizard to export one or more VMs as a virtual appliance
package. A VM must be shut down before exporting it. It cannot be hibernating or in a suspended state.
You can export an individual VM or all shutdown VMs in a host or pool. You can also export all shutdown
VMs associated with all hosts currently connected to XenCenter.
Creating appliance packages consists of five major tasks, which you perform using the XenServer OVF
Appliance Wizard:
1. Defining the name and destination of the appliance package.
2. Selecting the VMs for export.
3. Including one or more EULAs to protect the software inside the appliance package. (Optional.)
4. Configuring security for the exported package. (Optional.)
5. Configuring compression and other advanced export options, such as creating an OVA TAR file for the
appliance.
Each task corresponds with a wizard page. Errors may appear on the Progress page if the export is
unsuccessful.
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To start creating an appliance package
1.Select the object in the XenCenter tree from which you want to export the VMs (the XenCenter root,
a resource pool, a server, or a VM).
2.Select File > Appliance Export. The Export Wizard launches.
Note:
Exporting snapshots is not supported. When exporting a VM with snapshots, only the latest version since
the last snapshot will be exported as a single VM.
3.Continue selecting options in the appliance wizard. Detailed information about the choices in each
page is available by pressing F1 on a wizard page to invoke the help or selecting the XenServer OVF
Appliance Wizard help book in the XenCenter HelpContents tab.
Importing appliances
The Appliance Import Wizard lets you import appliances from OVF or OVA packages. When you import the
appliance, it recreates the VMs described in the package in the target location you specify. These newly
recreated VMs are configured with the same resources as the original VMs.
Importing appliance packages consists of seven major tasks, which you perform with the XenServer OVF
Appliance Wizard:
1. Selecting the package to import.
2. Reviewing (and accepting) the EULAs associated with the software in that appliance package.
3. Selecting the Home Server for the VMs.
4. Selecting the target location that you want to use as storage for the VMs in the package.
5. Selecting the network for the VMs in the package.
6. Providing responses for security settings in the package.
7. Running Operating System Fixups (enabled by default), a XenServer utility that fixes potential issues in
the operating systems on the imported VMs.
Each task corresponds with a wizard page. Errors may appear on the Progress page if the import is
unsuccessful.
To start the Appliance Import Wizard
Note:
Before importing OVF files, make sure all files are in the same folder and that folder is unique to the package.
Importing OVF package files from multiple locations is not supported.
Tip:
Ensure the target host has enough RAM to support the virtual machines being imported. A lack of available
RAM will result in a failed import. See CTX125120 for details on how to resolve this issue.
1.Select the object in the XenCenter tree where you want the VMs in the appliance package to be located
(for example, a resource pool or server).
2.Select File > Appliance Import. The Appliance Import Wizard launches.
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Where you launch the Appliance Import Wizard, determines the server that appears as the home server.
For example, if you have a resource pool selected when you launch the wizard, the server that appears
as Home Server is the entire pool or any individual hosts within that pool.
This illustration shows how selecting Pool30 when you launch the Import Appliance wizard
causes the wizard to specify that entire pool as its Home Server.
3.Continue selecting options in the appliance wizard. Detailed information about the choices in each
page, see the XenServer OVF Appliance Wizard help in the XenCenter Help.
Operating System Fixups
Using OVF as a packaging method does not guarantee that VMs created with one hypervisor will be
compatible with another. For example, sometimes after the initial import, VM appliances and disk images
imported from non-XenServer hypervisors fail to boot correctly on XenServer.
VMs may not boot or operate correctly for a variety of reasons including different interpretations of the OVF
specification, guest operating system devices, and drivers specific to a particular hypervisor.
To help resolve these issues, XenCenter includes an automatically booting ISO image known as the
Operating System Fixups feature, which is an option in the XenServer OVF Appliance Wizard. XenServer
OVF Appliance Import and Disk Image Import Wizards. This option is enabled by default. This option is
often required when you import Windows and Linux VMs from third-party OVF packages, such as ones from
VMware products. When importing XenServer or certain WIM content, enabling this option is optional.
The Operating System Fixup feature attempts to repair specific problems with the imported system that
might prevent the VM's operating system from booting. Operating System Fixups creates a basic level of
interoperability for OVF packages and disk images that originated on non-XenServer platforms.
When Operating System Fixups run, XenServer OVF Appliance Import and Disk Image Import Wizards
attach a bootable ISO to the imported system's DVD drive. After import, when the VM is started, the ISO
performs the repairs and then shuts down the VM. When the next time you start the VM, the VM starts
normally.
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The options to run Operating System Fixups appear on the following wizard pages:
WizardPage
Import ApplianceSelect advanced import options
Disk Image ImportVM definition
Depending on the guest operating system and original hypervisor host, additional configuration changes,
driver installation, or other actions may be required following using the fixup option.
Tip:
See CTX124961, Operating System Fixup in the XenCenter 5.6 OVF Appliance Plug-in for additional
troubleshooting information.
Requirements
To run Operating System Fixups, you must have an ISO SR configured at the target XenServer or XenServer
pool. If you do not have an ISO SR configured, you are prompted to configure and specify one.
Note:
XenServer does not support sharing a single ISO SR among many non-pooled XenServers. It is preferred that
your XenServers are in a pool and the ISO SR is created to be used by all hosts in that pool. Importing a multiVM OVF package into a group of non-pooled XenServers may result in failed import due to the Fixup ISO not
being found on each XenServer. It is important to ensure that when using non-pooled XenServers, that each
host has a configured ISO SR with a Fixup ISO in the ISO SR.
1. Create an NFS or CIFS (Windows) share from a file server host.
2. Have a user account that has read/write access to this share.
3. Create an ISO SR (using the user account and share from above) using the CLI or XenCenter.
Importing disk images
The Disk Image Import wizard lets you import a disk image into one of your resource pools or into a specific
host as a VM. When you import the disk image, the wizard creates a VM for it.
You might want to use this wizard when only a virtual disk image is available, and there is no OVF metadata
associated with it. Situations when this might occur include:
• Migrating content from a XenDesktop VMware hosting infrastructure to a XenDesktop XenServer hosting
infrastructure.
• The OVF metadata is not readable. However, it is still possible to import the disk image.
• You have a virtual disk that is not defined in an OVF package.
• You are moving from a platform that does not let you create an OVF appliance (for example, older
platforms or images).
• You want to import an older VMware appliance that does not have any OVF information.
• You want to import MS Virtual Server 2005 content into XenServer.
When available, Citrix recommends importing appliance packages that contain OVF metadata and not just
importing an individual disk image. The OVF data provides information the wizard needs to reconstitute a
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VM from its disk image, including the number of disk images associated with the VM, the processor, storage,
network, and memory requirements and so on. Without this information, it can be much more complex and
error-prone when trying to recreate the VM.
Importing disk images consists of two major tasks, which you perform with the XenServer Disk Image Import
Wizard:
1. Selecting a disk image to import.
2. Enter information for XenCenter to use to create the VM after the image is imported (that is, "defining"
the VM).
Note:
Running Fixups on disk images may or may not be required. It is impossible to account for every potential
device driver or other component installed and required by the original hardware platform (virtual or bare
metal). In some cases, Fixups may not be able to ensure the disk imported will successfully boot as a
XenServer VM. See CTX124961, Operating System Fixup in the XenCenter 5.6 OVF Appliance Plug-in for
additional information regarding Fixup, operating systems and disk import types.
To start the Disk Image Import wizard
1.In the XenCenter tree, right-click the host where you want to import the image and select Disk Image
Import.
2.Continue selecting options in the appliance wizard. Additional information about the choices in each
page is available by pressing F1 on a wizard page to invoke the online help.
Supported disk image formats
The Disk Image Import wizard supports importing the following formats:
• Virtual Hard Disk (VHD) is a universal virtual hard-disk file format that contains items similar to a physical
hard drive, such as files, folders, and partitions. Often, VHD is used as the hard disk of a virtual machine.
• Virtual Machine Disk (VMDK). The VMware virtual appliance file format for VMware products.
• Virtual Disk Image (VDI). Sun’s virtual appliance file format for VMware the Virtual Box product.
• Windows Imaging Format (WIM). Microsoft's file-based disk image format used for its more recent
operating systems (Windows 7, Windows Server 2008).
Tip:
If you are importing a WIM disk image, consider reading the following Citrix Knowledge Center article: How
to Build a Reference Virtual Machine for Deployment from WIM. It is important to understand that the most
recent Windows versions auto-detect hardware changes and do not need to run Fixups where as Windows
Server 2003 and earlier do not have this capability. In these cases, you must know what type of disk controller
the WIM has to know if Fixups are required. For WIM with IDE interfaces, Fixups should not be necessary.
For WIM with SCSI interfaces, Fixups are required.
Troubleshooting the XenServer OVF Appliance Wizard
When exporting and importing appliances and disk images, errors can occur for a variety of reasons.
Sometimes the wizard may fail to start or errors occur after completing the wizard due to file format
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incompatibilities, host memory constraints, or ISO SR issues. Likewise, issues with the TransferVM
template, a template specifically designed to facilitate importing and exporting VMs, may cause problems.
To check to see if the TransferVM template is installed
•In XenCenter, select View > Hidden Objects. Make sure a check mark appears beside the Hidden
Objects menu item.
If present, the template appears under the host in the XenCenter tree.
Wizard does not start
The following error appears: "Cannot start XenAppliance wizard, no valid session information provided."
If you receive this message, check the XenCenter log for more details and see the description of the entry
in the table that follows:
XenCenter log entrySuggestions
"iSCSI initialization failure. A connection attempt
failed because the connected party did not
properly respond after a period of time, or
established connection failed because connected
host has failed to respond."
"TransferVM Missing."The TransferVM is template only included in
Make sure DHCP is running on the network
where the XenServer management interface is
connected. The transfer mechanism used by
the OVF Appliance Wizard is dependent upon
obtaining an IP address through DHCP. If DHCP
is not the issue, often trying to rerun the import or
export wizards will generally result in success.
XenServer 5.6 and higher. If you have verified that
you are running XenServer 5.6 or higher and the
problem still persists, the TransferVM template
may have been deleted. It can only be restored by
re-installing the XenServer. The template cannot
be installed on hosts not using local storage.
Errors after completing the wizard
The XenServer OVF Appliance Wizard writes most errors that occur during import to the XenCenter log.
Consequently, the XenCenter log is a good place to begin troubleshooting.
The following errors may occur when exporting VMs and importing appliance packages or disk images:
IssuePossible CausesCorrective Action
OVF file is not understoodWhen this type of error appears,
it can indicate that the wizard
encountered something in the
package that is non-compliant
with the OVF standard.
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If importing, consider importing
the individual disk image files in
the OVF package using the Disk
Image Import wizard.
IssuePossible CausesCorrective Action
Press Cancel - doing clean upIf Cancel is pressed while
importing an appliance
package, the files created while
attempting to import or export
the appliance package are left in
the destination folder (as debris)
and need to be removed from
the target XenServer.
When Cancel is pressed, one of
two things may occur:
1. A warning may appear stating
that canceling the current
operations may leave the
targeted VMs unusable. In
some situations, if you cancel
an import, XenServer might
not be able to return itself
to a clean state and leaves
the debris. If this occurs,
the VM may be left in an
unusable state. If you find a
virtual disk image left over
from a canceled import and
attempt to use it, the virtual
disk image will probably be
incomplete and unusable.
2. If the import is canceled,
XenServer attempts to clean
up any debris remaining. This
is done to leave XenServer in
its pre-import state.
Delete the debris and attempt to
reimport the package.
If this fails, consider importing
the individual disk image files in
the OVF package using the Disk
Image Import wizard.
Could not start Transfer VMThe TransferVM template may
not be installed or may have
been accidentally deleted.
45
Reinstall XenServer 5.6 or
higher and ensure the target
XenServer has local storage
prior to installation.
IssuePossible CausesCorrective Action
No active sessions availableThis error may occur for either of
the following reasons:
• There are no active sessions
(that is, no VMs shutdown)
available for export.
• The TransferVM template
is not installed on the host
from which you are attempting
to perform the action. The
TransferVM template will not
install unless the host has
local storage.
Import Failures• The ISO SR may not contain
the Fixup ISO. This may be
a problem with stand alone
hosts that are not in a pool
trying to share the same ISO
SR.
• XenServer does not support
multiple un-pooled hosts
sharing the same ISO SR and
the Wizard will only select
from the first ISO SR it finds.
• An attempt to import a multi-
VM OVF into two or more
stand alone hosts that mount
different ISO SRs.
Either shutdown the VMs you
want to export or reinstall
XenServer 5.6 or higher on
the host, provided it has local
storage.
Join hosts to a pool and mount
an ISO SR.
For standalone hosts that are
not in a pool and that use a
separate ISO SR, ensure each
ISO SR has a copy of the Fixup
ISO.
Manually copy the Fixup ISO
into the ISO SR if necessary.
WIM import blue screens with
a STOP 0x0000007B Error
Important:
Before attempting to reimport the appliance, delete any files created during the import from the folder
containing the appliance package.
• The fixup process was
enabled against a Windows
XP or Windows Server 2003
WIM with an IDE controller.
• The fixup process was not
enabled against a Windows
XP or Windows Server 2003
WIM with a SCSI controller.
Delete the imported VM, rerun
Disk Import Wizard and clear the
Run Fixups check box.
Delete the imported VM, rerun
Disk Import Wizard and check
the Run Fixups check box.
Errors when trying to start an imported VM
If you cannot boot the VMs in the appliance you imported, try reimporting the appliance and in the Advanced
import options page, deselecting the Run Fixups check box (see the section called “Operating System
Fixups”). This feature helps resolve minor issues in Microsoft Windows and Linux that cause issues when
the VM is booting and may be the cause of the problem.
46
Appendix A. Creating ISO images
XenServer can use ISO images of CD-ROM or DVD-ROM disks as installation media and data sources for
Windows or Linux VMs. This section describes how to make ISO images from CD/DVD media.
Creating an ISO on a Linux computer
1.Put the CD- or DVD-ROM disk into the drive. The disk should not be mounted. To check, run the
command:
mount
If the disk is mounted, unmount the disk. Refer to your operating system documentation for assistance
if required.
2.As root, run the command
dd if=/dev/cdrom of=/path/cdimg_filename.iso
This will take some time. When the operation is completed successfully, you should see something like:
1187972+0 records in
1187972+0 records out
Your ISO file is ready.
On a Windows computer
•Windows computers do not have an equivalent operating system command to create an ISO. Most CDburning tools have a means of saving a CD as an ISO file.
One simple and free utility is ISO Recorder. It works on Windows XP SP2/SP3, Windows 2000, and
Windows Server 2003. Once installed, right-click on a CD/DVD drive and select Create image fromCD from the context menu.
47
Appendix B. Setting Up a Red Hat
Installation Server
This chapter explains how to set up a server as an installation server for Red Hat Linux.
For a server to act as a Red Hat Linux network installation server, you need space on your server to copy the
entire contents of each CD onto your server. This is typically the number of CDs or ISO images multiplied
by 650MB.
Ensure that the space you intend to use is formatted with your chosen filesystem and is mounted. You can
check this space with the command:
df -h
Copying installation media
1.First create a directory to contain the installation files, for example /install
2.Mount your CD. Refer to your operating system documentation for assistance if needed. This example
assumes that it is mounted at /mnt/cdrom:
mount /mnt/cdrom
3.Copy the data from the CD to the installation directory:
cp -var /mnt/cdrom/RedHat /install
4.Unmount the CD:
umount /mnt/cdrom
5.Remove the first CD, put in the next one, and repeat for each of the CDs you have.
Note:
Copying the subsequent disks will overwrite some files, but these are generic files such as license.txt
that appear on each CD, and this is not a problem.
Enable remote access
Next, make your installation data available to other machines on the network. You can use NFS, HTTP, or
FTP protocols. You can enable all three services on your server or any subset of the three.
NFS
To install over NFS you must meet certain conditions on the server:
• The installation directory must be exported
To export your installation directory, edit the /etc/exports file and add an entry for /install to it:
/install *(ro)
Save the edited exports file and make the NFS daemon reread its configuration file:
exportfs -r
48
This configures the most basic read-only export to all hosts on our network. If you want to include more
advanced options in your export, such as exporting to certain hosts only, or on a certain subnet only, see
the man page for the exports file: exports (5).
• NFS needs to be installed and running
To check, type the command:
showmount -e hostname
Running the showmount command without the hostname parameter will check the local system.
If NFS is not active, you will see a message similar to
showmount: ServerA: RPC: Program not registered
• portmap must be running. Run the following command to check this:
service portmap status
FTP
To enable installation over FTP, you must allow FTP access to the installation directory on the server. This
can be either anonymous FTP access or access through a named account with a password.
If you want anonymous FTP to point to a different directory, you can use symlinks to point to the installation
directory on the server.
HTTP
If you have a web server running and want to enable HTTP access to your installation server, add symlinks
from your document root to the installation server directory to grant access.
The installation server is now ready to use. Record the server name or IP address and the directory path
to the installation directory you created.
49
Appendix C. Troubleshooting VM
problems
If you experience odd behavior, application crashes, or have other issues, this chapter is meant to help you
solve the problem if possible and, failing that, describes where the application logs are located and other
information that can help your XenServer Solution Provider and Citrix track and resolve the issue.
Troubleshooting of installation issues is covered in the XenServer Installation Guide. Troubleshooting of
XenServer host issues is covered in the XenServer Administrator's Guide.
Note:
Citrix recommends that you follow the troubleshooting information in this chapter solely under the guidance
of your XenServer Solution Provider or Citrix Support.
Citrix provides two forms of support: you can get free self-help support on the Support site, or you may
purchase our Support Services and directly submit requests by filing an online Support Case. Our free web-
based resources include product documentation, a Knowledge Base, and discussion forums.
VM crashes
If you are experiencing VM crashes, it is possible that a kernel crash dump can help identify the problem. If
the crash is reproducible, follow this procedure to send the crash dumps to Citrix.
Controlling Linux VM Crashdump Behaviour
For Linux VMs, the crashdump behavior can be controlled through the actions-after-crash parameter.
The following are the possible values:
ValueDescription
preserveleave the VM in a paused state (for analysis)
coredump_and_restartrecord a core dump, then reboot the VM
coredump_and_destroyrecord a core dump, leave VM halted
restartno core dump, just reboot VM (this is the default)
destroyno coredump, leave VM halted
To enable saving of Linux VM crash dumps
1.On the XenServer host, determine the UUID of the desired VM by running the command:
For Windows VMs, the core dump behavior cannot be controlled by the actions-after-crash
parameter. By default Windows crash dumps are put into %SystemRoot%\Minidump in the Windows VM
itself.
You can configure the VMs dump level by following the menu path My Computer > Properties > Advanced
> Startup and Recovery.
Troubleshooting boot problems on Linux VMs
There is a utility script named xe-edit-bootloader in the XenServer host control domain which can be used
to edit the bootloader configuration of a shutdown Linux VM. This can be used to fix problems which are
preventing it from booting.
To use this script:
1.Run the command
xe vm-list
to ensure that the VM in question is shut down (the value of power-state will be halted).
The partition number represents the slice of the disk which has the filesystem. In the case of the default
Debian template, this is 1 since it is the first partition.
3.You will be dropped into an editor with the grub.conf file for the specified VM loaded. Make the
changes to fix it, and save the file, exit the editor, and start the VM.
51
Index
C
Cloning VMs, 4, 28
Configuring VNC
firewall settings, RHEL, 25
firewall settings, SLES, 27
for Red Hat VMs, 23
for SUSE VMs, 25
Converting a VM to a template, 2
Creating an ISO image, 47
Creating VMs
converting VM to a template, 2
From pre-configured template, 2
Importing an exported VM, 2
installing OS from a CD or ISO, 2
installing OS from a network repository, 2
overview,
Windows, 2
XenConvert, 2
D
Drivers, Windows paravirtualized, 9
I
Importing VMs, 2, 5
Installation server, for installing Red Hat VMs, 48
sysprep, 10
T
Template
definition of,
Linux VMs, 2
pre-configured (Debian), 2
Windows VMs, 2
Time handling, in Linux VMs
time handling, in VMs, 22
Troubleshooting
Linux VM boot problems, 51
Linux VM general problems, 50
Windows VM general problems, 51