Citrix Presentation Server™ Client for Macintosh
Administrator’s Guide
Citrix Presentation Server™ Client for Macintosh, Version 10.x
Copyright and Trademark Notice
Use of the product documented in this guide is subject to your prior acceptance of the End User License Agreement. Copies of
the End User License Agreement are included in the root directory of the Citrix Presentation Server CD-ROM and in the root
directory of the Components CD-ROM.
Information in this document is subject to change without notice. Companies, names, and data used in examples herein are
fictitious unless otherwise noted. Other than printing one copy for personal use, no part of this document may be reproduced or
transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of
Citrix Systems, Inc.
Citrix, ICA (Independent Computing Architecture), and Program Neighborhood are registered trademarks, and Citrix Solutions
Network, SpeedScreen, and Citrix Presentation Server are trademarks of Citrix Systems, Inc. in the United States and other
countries.
Microsoft, MS, Windows, Windows NT, ActiveX, Active Directory, Windows 2003, Internet Explorer, and Windows XP are
either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
UNIX is a registered trademark of The Open Group in the United States and other countries.
Linux is a registered trademark of Linus Torvalds.
Apple, Mac, Macintosh, MacBook, Keychain, Safari, and Mac OS are registered trademarks of Apple Computer, Inc. registered
in the United States and other countries.
Netscape, Netscape Navigator, and Netscape Communicator are trademarks of Netscape Communications Corporation in the
United States and other countries.
Novell Directory Services, NDS, and NetWare are registered trademarks of Novell, Inc. in the United States and other
countries. Novell Client is a trademark of Novell, Inc.
Java, JavaSoft, and Solaris are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other
countries.
Iomega, Zip, REV, Active Disk, Micro Mini, iStorage, HotBurn and QuikTouch are either registered trademarks or trademarks
of Iomega Corporation in the United States and/or other countries.
All other trade names referred to are the Servicemark, Trademark, or Registered Trademark of the respective manufacturers.
This guide is for system administrators responsible for installing, configuring,
deploying, and maintaining the Client for Macintosh. The guide assumes
knowledge of:
•Citrix Presentation Server
•The machine running Presentation Server to which the client connects
•The operating system on the client device (Mac OS X)
1
•Installation, operation, and maintenance of network and asynchronous
communication hardware, including serial ports, modems, and device
adapters
To make it easier to read, all the procedures in this guide refer to “you.” In some
circumstances “you” refers to the administrator of the client, in others to the user
of the client, and sometimes to both. The context indicates whether a procedure is
primarily an administrator or user activity.
How to Use this Guide
To get the most out of this guide, review the table of contents to familiarize
yourself with the topics discussed.
This guide contains the following sections:
To pi cC on t en t s
This sectionIntroduces the Client for Macintosh
Introducing the Citrix Presentation Server
Client for Macintosh
Deploying the Client for MacintoshDescribes how to install and deploy the
Administrator’s Guide
Gives a detailed list of features and an
overview of how the client works
client
8Client for Macintosh Administrator’s Guide
To pi cC on t en t s
Configuring Connections to Servers and
Applications
Running Applications, Accessing Desktops,
and Working in Sessions
Configuring the User InterfaceDescribes how to customize the appearance
Improving PerformanceGives recommendations for methods to
Integrating the Client with Security
Solutions
Accessing Product Documentation
This guide is part of the Presentation Server documentation set and contains
conceptual information and installation and configuration steps for the client.
Apple Help is provided for some tasks within the client and Citrix ICA Client
Editor. This is shipped with the client software and accessed from the client and
ICA Client Editor menu bars, and by using COMMAND+SHIFT+? in the ICA
Client Editor.
Describes how to configure connection
properties and device mappings for the client
Describes how to use connection files to
open files in published applications and
access remote server desktops
and behavior of client sessions
speed client processing and improve
efficiency
Describes how to integrate the client with
security technologies such as proxy servers,
firewalls, and systems based on Secure
Sockets Layer/Transport Layer Security
(SSL/TLS)
The documentation for Presentation Server includes online documentation,
known issues information, and application Help, as follows:
•Use Welcome to Citrix Presentation Server (Read_Me_First.html) to access
the complete set of online guides on the Web. Alternatively, to access the
documentation at any time, go to http://support.citrix.com. Online
documentation is provided as Adobe Portable Document Format (PDF)
files.
•Known issues information is included in the product readme, also available
on the Web. Use Welcome to Citrix Presentation Server
(Read_Me_First.html) to access the product readme.
•For information about terminology related to Presentation Server, see the
Citrix Presentation Server Glossary, available from the Knowledge Center
at http://support.citrix.com.
•More information about Citrix documentation, and details about how to
obtain further information and support, is included in Getting Started with
1 Before You Begin9
Citrix Presentation Server, available from the Knowledge Center at http://
support.citrix.com.
Note:To provide feedback about the documentation, go to http://
www.citrix.com and click Support > Knowledge Center > Product
Documentation. To access the feedback form, click the Submit Documentation
Feedback link.
10Client for Macintosh Administrator’s Guide
Introducing the Citrix Presentation
Server Client for Macintosh
Overview
When connected to a server, the Client for Macintosh provides features that make
remote computing just like running applications on a local desktop.
Topics covered in this section include:
•The client architecture
•Features of the Client for Macintosh
2
Architecture
You use the client to access remote servers and applications available on those
servers, even those running on operating systems other than Macintosh OS X.
You can run the applications on the server and see them display locally in a
window on your own desktop. The window displays either the remote server
desktop, from where you can open any available application, or displays a
specific application (called a published application) that runs on the remote
server.
The diagram below shows how the different elements of the client interact with
each other and the server in order to display remote applications on the Macintosh
screen.
12Client for Macintosh Administrator’s Guide
Figure showing the Client for Macintosh’s place in a Citrix Presentation Server system
Using the Client
There are two ways of using the client to gain access to Presentation Server
applications and content
•You can use the Web Interface to connect through a standard Web browser,
or, in the case of Citrix Web Interface for Microsoft Sharepoint, a standard
SharePoint environment. Once the client is installed, all the user needs to
2 Introducing the Citrix Presentation Server Client for Macintosh13
do is navigate to a certain page, enter their credentials if required, and click
an icon in the list of available resources to start a session.
•You can use the ICA Client Editor to configure a connection to a particular
application, server, or group of servers. The ICA Client Editor saves this
information as a connection file. You can use the ICA Client Editor to set
default values for each connection or build a tailored suite of server desktop
and published application connections. If you want to amend any of the
settings, use the ICA Client Editor to reconfigure connections.
When you open the connection file the client connects to the server. This
information might go through various security systems such as firewalls
and proxy servers before it reaches the server. The server then runs the
desktop or published application, but displays it on your client device as
though it were an application on your hard disk.
This document focuses on creating and configuring connection files.
Client for Macintosh Features
Note:SpeedScreen Latency Reduction, audio mapping, time zone support,
encryption, automatic reconnection, and support for smart card features are
available only when connecting to computers running Presentation Server for
Windows and not computers running Presentation Server for UNIX.
New Features at This Release
•Improved printing. The user can now use the local Macintosh Print
dialog box to control output, and use any printer to which they can connect.
•Kerberos support. Users can now connect to servers and applications
using the Kerberos authentication protocol, and therefore avoid entering
their credentials whenever they try to connect.
•Improved graphics performance. Using Citrix’s SpeedScreen Image
Acceleration technology, the connection now uses less bandwidth when
displaying graphics.
•Session reliability. If the connection to a server is lost, the user can
continue to see the session while the client tries to reconnect.
•Encryption. This release offers Citrix’s SecureICA technology as an
alternative means of encryption.
14Client for Macintosh Administrator’s Guide
Connection Features
•Automatic reconnection. If the client disconnects from a server
unexpectedly, it attempts to reconnect automatically. See “Reconnecting to
Servers after a Disconnection” on page 40 for more information.
•Multiple session support. Users can run multiple connections
concurrently.
•Alternate addresses when connecting to servers across firewalls. Users
can use an alternate address when connecting to a server across a firewall
for individual connections. See “Connecting to a Server through a Firewall”
on page 62.
•Per-connection browsing. Users can specify a server for a particular
connection in order to define specific network protocols and servers, or
change security settings, for each connection. See “Identifying a Desktop or
Application to Connect to” on page 24.
•File type association. You can map file extensions to published
applications so that ICA sessions are launched automatically using the
correct application when a file is opened. See “Opening a File in a Specific
Application” on page 33.
•Local clipboard integration. Users can cut and paste objects between
applications running locally on the client device and applications running
remotely in an ICA session.
Pasted RTF text may not look identical to the text that was copied. If a font
is not available on the platform users paste the RTF text to, the application
uses a compromise font on that platform.
User Interface Features
•Dock and menu bar auto-hide. When a session is running in full screen
mode, you can keep the menu bar and Dock out of the way and only show
them when you move your mouse to the top of the screen or whichever
edge the Dock is located. See “Showing and Hiding the Menu Bar and
Dock” on page 46 for more information.
•Recent items option. To enable users to find connection files more easily, a
list of recently used items is available in both the client and ICA Client
Editor File menus.
•Multi-button mouse support. The client recognizes three buttons (left,
right, and center) on a multi-button mouse. It also recognizes when a wheel
is used as a center button and supports all wheel scrolling functions.
2 Introducing the Citrix Presentation Server Client for Macintosh15
Note:The client does not support cursor feedback. This means, for
example, that if an administrator is controlling what is happening in the
session window, the user might see a menu open, but the cursor on that
user’s computer would not move to track the administrator’s mouse
movement.
•Printing. Printing uses the Citrix Universal Printer Driver technology so
that applications running remotely on the server can print to local printers.
For more information, see “Printing” on page 39.
•PC key mapping. Users can use special key combinations to mimic PC
keys not available on standard Macintosh keyboards and to replicate mouse
actions. See “Configuring Hotkeys” on page 47.
•Time zone support. Sessions on servers in a different time zone reflect the
time zone of the client device, as set in the computer’s System Preferences
dialog box.
For example, a user in London logs on to a server in the USA and launches
Microsoft Outlook as a published application. Microsoft Outlook stamps
emails sent during this session with the user’s London time zone
information.
The time zone displayed may be different from the user’s actual location
because the server uses the first country in the alphabetically ordered list
for that time zone. Users in Helsinki will see their time zone reported as
Athens because both are GMT +2:00.
•Seamless windows. As well as configuring sessions to run in windows of a
fixed size, you can choose the seamless mode to display applications and
desktops in a fully resizeable window.
Security Features
•Support for smart cards. You can use smart cards to provide
authenticating credentials when logging on to a server. See “Creating a
Basic Connection File” on page 23 for more information about using smart
cards with the client.
You may also need to install proprietary software to use smart card readers.
•Secure proxy server support. As an alternative to using a SOCKS proxy,
the client also supports using a Secure Proxy Server. For more information,
see “Configuring the Client to Work with a Proxy Server” on page 57.
16Client for Macintosh Administrator’s Guide
•Secure Sockets Layer (SSL) support. SSL provides server authentication,
encryption of the data stream, and message integrity checks. See
“Integrating the Client with the Secure Gateway or SSL Relay” on page 59.
•Transport Layer Security encryption. As an alternative to Secure
Sockets Layer (SSL) 3.0, the client also supports Transport Layer Security
(TLS) 1.0. See “Configuring SSL/TLS” on page 60.
•NDS support. When users launch the client, they can log on and be
authenticated using their Novell Directory Services (NDS) credentials.
Supported NDS credentials are user name (or distinguished name),
password, directory tree, and context.
•Encryption. The client supports different levels of encryption, including
RSA RC5 encryption.
Mapping Features
•Client device mapping. The client supports client device and COM port
mapping to allow you to access devices attached to the client computer
during an ICA session. See “Mapping Client Devices” on page 28 and
“Mapping Client COM Ports” on page 30.
•Client drive mapping. Client drive mapping allows you to access the local
disk drives of the client computer during an ICA session. See “Mapping
Client Drives” on page 28.
•Client audio mapping. Client audio mapping allows the client computer to
play sounds generated by applications running on the server. See “Mapping
Client Audio” on page 31.
Performance Improvement Features
•SpeedScreen Browser Acceleration. SpeedScreen Browser Acceleration,
available to users running Internet Explorer 5.5 or later within a session,
increases the rate at which images are downloaded and displayed.
SpeedScreen Browser Acceleration must be enabled on the server to be
available to the client—it does not work when running Internet Explorer
locally. When enabled, SpeedScreen Browser Acceleration operates
automatically; you do not need to configure the client.
•Disk caching. Disk caching stores locally those graphics that are used
regularly, such as icons, fonts, and bitmaps. This avoids retransmitting data.
See “Caching Images” on page 51.
•Data compression. Data compression reduces the amount of data sent over
the communications link to the server. See “Compressing Data” on page 51.
2 Introducing the Citrix Presentation Server Client for Macintosh17
•SpeedScreen Latency Reduction. SpeedScreen Latency Reduction
accelerates the display of text input on the client computer and provides
visual feedback to show that input is being processed. See “Reducing
Display Latency” on page 53.
•Business recovery support. The client supports multiple server sites with
different addresses for the same published application name. See
“Configuring Business Recovery and Server Groups” on page 27.
18Client for Macintosh Administrator’s Guide
Deploying the Client for Macintosh
Overview
This section describes how to install and deploy the Client for Macintosh. Topics
covered in this section include:
•System requirements
•Installing the client
•Uninstalling the client
3
System Requirements
Users need equipment that meets these minimum requirements to run this release
of the client:
•Either an Intel-based Macintosh running Mac OS X Version 10.4 or later, or
a PowerPC-based Macintosh running Mac OS X 10.3 or later
•At least 128 MB of RAM
•12 MB of free disk space
•A working network connection or a working Internet connection to connect
to servers
Installing the Client for Macintosh
The client is available as a compressed disk image (MacICA_OSX.dmg.zip) on
the Citrix Web site.
To install the client from the Citrix Web site
1.Download the file MacICA_OSX.dmg.zip and open it. This runs the Disk
Utility program, which mounts the file as a disk image accessible from your
20Client for Macintosh Administrator’s Guide
Macintosh desktop. This can happen automatically after downloading the
.zip file, if your browser is set up to do so.
2.Double-click the Citrix icon and follow the instructions. (After installation,
you might also want to put the client and ICA Client Editor in your Dock so
they are easily available.)
Uninstalling the Client for Macintosh
To uninstall the client, delete the folder containing the client and ICA Client
Editor.
If you want to remove cache files and any initial settings used by the client, delete
the folder at /Users/home/Library/Preferences/Citrix ICA Client, where home
is the name of the current user’s personal Home folder.
Configuring Connections to Servers
and Applications
Overview
This section describes how to create and edit connections between the client and
server. Topics include:
•Starting the ICA Client Editor
•Creating a basic connection file
4
•Configuring network protocol and server location
•Changing connection file settings and default settings
•Mapping client drives, COM ports, and printers
About Connection Files
You can create two types of connections to clients: connections to server desktops
and connections to published applications.
•A connection to a server desktop lets you access the desktop of a specified
server. You can run any applications available on the desktop, in any order.
•A published application is a predefined application and its associated
environment. The published application may be available on more than one
server.
By using the default settings, you can quickly create a basic connection file (see
“Creating a Basic Connection File” on page 23) and customize it in several ways,
either when you are creating it or afterwards. The settings you edit can be used
either as defaults for all connection files that you create subsequently or you can
apply them just to a single file.
If a number of users all need to connect to the same server with the same settings,
you can create one standard connection file and install this on each user’s
computer.
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