Citrix Systems A05 EXAM User Manual

Implementing Citrix XenApp 5.0 for Windows Server 2008

A05 Exam

Preparation Guide

Citrix Education

2.0

24 August 2009

Citrix Education

Notice

Marks

NOTICE

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Disclaimer

This exam preparation guide is designed to allow you to assess the types of questions that may be asked during the Implementing Citrix XenApp 5.0 for Windows Server 2008 (1Y0-A05) certification exam. Please be aware that the content of this guide in no way ensures a passing score on the certification exam.

Author

Citrix Education ii

Lourdes Soler, Senior Exam Developer, Citrix Education

Item Development Team

Andrew Slafka, Citrix Specialist, Infrastructure Services, EPCO, Inc.

Glenn L. Porter, BSc, Technical Director, Lewis Learning Ltd.

Gustavo Gonzalez, Citrix Architect & Instructor, Education, New Horizons of Georgia

Howson Yu, Citrix Engineer, Application Hosting Services, Kaiser Permanente

Marc Versley, Senior System Administrator, Information Resource Department, Southwest Florida

Water Management District

Mark Kroehler, VP, Citrix Architect, Enterprise Technology & Delivery, Bank of America

Paul O’Doherty, Principal Consultant, Gibraltar Solutions Inc.

Subject Matter Experts

Adam Mandelbloom, Technical Relationship Manager, Technical Support

Adam Pallesen, Courseware Developer, Education

Andy Zhu, Lead Software Test Engineer 2, Client Server Products

Antoine Yeramian, Senior Consultant, Consulting, EMEA

Brad Moczik, Sr. Courseware Developer, Education

Brian Moss, Sr. Offline Technical Support Engineer, Technical Support

Christian Suarez, Sr. Technical Relationship Manager, Technical Support

Dan Allen, Senior Architect, Citrix Consulting

Daniel Romig, Lead Software Test Engineer, Engineering

Derrick Rountree, Systems Analyst, Enterprise Architecture

Derick Warren, Senior Offline Support Engineer, Technical Support

Donald A. Guzdziol, Lead Software Test Engineer, XenApp Integration and Validation

Erick Verlangieri, UX Lead Applications Specialist, Customer Experience and Design

Frank Marzullo, Global Escalation Engineer, Technical Support

George Prado, Senior Architect, Citrix Consulting

Imtiaz Kabir, Sr. Software TestEngineer, XenApp Product Development

Jamie Baker, Lead Escalation Engineer, Technical Support

Jeremy Boehl, Courseware Developer, Education Jo Harder, Senior Architect, Technical Readiness

Karla Stagray, Senior Courseware Developer Lead, Citrix Education

Lee Clements, System Engineer, Knowledge Management

Lydia Kellman, Senior Courseware Developer, Education

Matthew Cody, Senior Technical Lead, Technical Support

Michael Palesch, Principal Consultant, Citrix Consulting Central Europe

Michael Schaeffer, Sr. Architect, Americas Consulting

Michael Tio, Sr. Field Readiness Coordinator, Americas Field and Channel Readiness

Nick Rintalan, Architect, Citrix Consulting

Parry Kitchner, Lead Software Test Engineer, Engineering

Pedro Tramont Cisneiros, Technical Support Engineer, Technical Support

Ralf Schmidt, Instructor Relations Manager, Education Services, Europe, Middle East & Africa

Stanley Victor, Lead Software Test Engineer I, AVG

Steven Gallagher, Principal Consultant, Citrix Consulting

Syed Azam Ali, Lead Software Test Engineer II, Engineering

Victor Cataluña, Sr. Software Quality Engineer, Application Virtualization Group- Product Development

Wayne Baker, CCI Program Manager (EMEA), Education

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Table of Contents



1 The Exam............................................................................................................................ 1

1.1 Purpose of Exam....................................................................................................... 1

1.2 Pre-release Testing.................................................................................................... 1

1.3 Number of Questions................................................................................................ 1

1.4 Passing Score............................................................................................................ 1

1.5 Time Limit................................................................................................................ 1

1.6 Registration and Administration............................................................................... 2

1.7 Registering with Pearson VUE................................................................................. 2

1.8 Certification Tracks ..................................................................................................2

1.9 Citrix Exam Policies................................................................................................. 2

1.10 Commenting During Live Exam............................................................................. 3

2 The Intended Audience....................................................................................................... 4

2.1 Intended Audience.................................................................................................... 4

2.2 Defining the Role Tested.......................................................................................... 4

3 Preparatory Recommendations for the Exam..................................................................... 5

3.1 Introduction............................................................................................................... 5

3.2 Recommended Knowledge and Skills...................................................................... 5

3.3 Recommended Product Experience.......................................................................... 5

3.4 Recommended Courses............................................................................................. 5

4 Exam Sections and Weights................................................................................................ 6

4.1 Introduction............................................................................................................... 6

4.2 Section Titles and Weights ....................................................................................... 6

4.3 How Section Weights are Related to Questions on the Exam.................................. 6

5 Exam Objectives and Resources for the Exam................................................................... 7

5.1 Introduction............................................................................................................... 7

5.2 Obtaining an Evaluation License of Citrix XenApp 5.0........................................... 7

5.3 Resources Used to Develop the Exam...................................................................... 8

6 Interactive Item Types ...................................................................................................... 15

6.1 Introduction............................................................................................................. 15

6.2 Description of Drag and Drop Items....................................................................... 15

6.3 Specialized Cursors in Drag and Drop Items.......................................................... 15

6.4 Prohibited Cursor Indicator..................................................................................... 16

6.5 Insert Cursor Indicator............................................................................................ 17

6.6 Deselecting an option in a Drag and Drop Item ..................................................... 17

6.7 Description of Point and Click Items...................................................................... 17

6.8 Specialized Indicator in Point and Click Items....................................................... 17

Figure 6.9...................................................................................................................... 18

6.10 Deselecting a Spot in a Point and Click Item ....................................................... 18

7 Appendix: Practice............................................................................................................ 19

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1 The Exam

1.1 Purpose of Exam

1.2 Pre-release Testing

The A05 exam certifies that successful candidates have the knowledge and skills necessary to install, configure, administer, support and troubleshoot an enterprise edition of Citrix XenApp 5.0 for Windows Server 2008 implementation in an enterprise environment.

Once all the questions were developed for this exam, it was offered at no charge to individuals who expressed interest in obtaining the certification and who fit the audience classification for this exam.

Candidates who took this exam also completed a survey. The exam and survey results were analyzed to determine which questions should be kept in the final version of the exam. Based on those results, the timing for the exam as well as the passing score was determined.

Once the analysis was completed and the passing score determined, candidates who obtained a passing score on the pre-release exam also obtained their certification.

1.3 Number of Questions

1.4 Passing Score

1.5 Time Limit

The A05 exam is an 81-question exam written in English.

The passing score for this exam is 68% and is based on the analysis of scores of candidates from the pre-release exam.

Native English speakers have 105 minutes to complete the exam. Non-native English speakers who take the exam in English have 135 minutes to complete the exam.

Non-native English speakers must explicitly ask for the time extension when registering for the exam in English. Candidates should verify the specific process with the test provider they choose.

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1.6 Registration and Administration

1.7 Registering with Pearson VUE

1.8 Certification Tracks

This exam will be administered through Pearson VUE. For details on the rules and procedures associated with registering for and taking the exam, please visit the Exams page at www.CitrixEducation.com.

In the United States and Canada, call 1-800-931-4084. Outside of the U.S. and Canada, visit the Pearson VUE website (www.VUE.com) to locate a testing center in your area and register for an exam with Pearson VUE.

Passing the A05 exam is a requirement for the following certifications:

• Citrix Certified Administrator (CCA) for Citrix XenApp 5 for

Windows Sever 2008 certification

• Citrix Certified Administrator (CCA) for Citrix XenApp 5 Platinum

Edition certification

• Citrix Certified Advanced Administrator (CCAA) for Citrix XenApp

5 for Windows Server 2008 certification

1.9 Citrix Exam Policies

If a candidate fails an exam on the first attempt, he or she must wait 24 hours from their original appointment time before they can register to retake the exam. If a candidate fails on a second attempt or any attempt thereafter, he or she must wait 14 calendar days after the failed attempt to retake the exam.

Pre-release exams, such as betas and alphas, may only be taken once.

For more information on Citrix Education retake policies, please visit

http://www.citrixtraining.com/content/index.cfm/cgroup_id:38

Citrix Education monitors exam retaking activity for breaches of this policy. Breach of this policy can result in sanctions up to and including temporary ban from taking Citrix exams, de-certification or both.

For more information on Citrix Education security policies, please visit

http://www.citrixtraining.com/content/index.cfm/cgroup_id:48.

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1.10 Commenting During Live Exam

Citrix Education is committed to continuous monitoring of exams and updating them as needed. As a practice, Citrix Education regularly reviews and refreshes exams and exam questions even during the live administration of the exam. Comments made by candidates during exams are used as anecdotal feedback and are considered by the Citrix Exam Development team when making general decisions about the exam and specific exam questions. Comments are not considered when determining the final results for a specific exam; making comments during an exam will not impact a candidate’s final pass/fail decision.

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2 The Intended Audience

2.1 Intended Audience

2.2 Defining the Role Tested

The A05 exam is a rigorous examination of subjects that are critical to an administrator’s role as defined by subject matter experts (SMEs) at Citrix Systems, Inc. This role includes, but is not limited to:

• Systems Administrators

• Technical Support staff

• Systems Integrators

• Citrix Consultants/Architects

• Sales/Systems Engineers (SEs)

The intended audience was determined by SMEs for XenApp through a Job Task Analysis (JTA) procedure. The SMEs defined the audience by discussing the job functions that require use of the enterprise edition of the Citrix XenApp 5.0 for Windows Server 2008 product. The SMEs also determined that the exam should focus primarily on Citrix products.

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3 Preparatory Recommendations for the Exam

3.1 Introduction

3.2 Recommended Knowledge and Skills

It is recommended that candidates have the knowledge, skills, and abilities necessary to install, configure, administer, support and troubleshoot an enterprise environment that contains a server farm running the enterprise edition of Citrix XenApp 5.0 for Windows Server 2008 prior to taking this exam.

Candidates should have the following knowledge and skills prior to taking this exam:

• Basic configuration of Microsoft Windows Server 2003 and 2008

• Management of users’ permissions and rights in Microsoft Active

Directory 2003

• Intermediate administration skills, including:

• An understanding of protocols (TCP)

• An understanding of firewall concepts

• An understanding of email administration and account creation

• An understanding of Terminal Services policies and profiles

• The ability to create shares and give access to shared

folders/files

• Knowledge of basic database concepts

3.3 Recommended Product Experience

It is recommended that candidates have at least three (3) months of experience installing, configuring and maintaining an enterprise edition of Citrix XenApp 5.0 for Windows Server 2008 implementation.

3.4 Recommended Courses

For optimal performance on this exam, Citrix recommends that candidates attend or self-study the CXA-201-1I Implementing Citrix XenApp 5.0 for Windows Server 2008 course or CTX-202-1I Implementing Citrix XenApp

5.0 for Windows Server 2008 Skills Update course.

Citrix also recommends that candidates obtain field experience, if possible.

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