Citrix MPX 9500 Quick Start Manual

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Citrix® NetScaler® 9.3 Quick Start

Guide: MPX 7500/9500 Platform

Citrix® NetScaler® 9.3

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CITRIX SYSTEMS, INC., 2011. ALL RIGHTS RESERVED. NO PART OF THIS DOCUMENT MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS OR USED TO MAKE DERIVATIVE WORK (SUCH AS TRANSLATION, TRANSFORMATION, OR ADAPTATION) WITHOUT THE EXPRESS WRITTEN PERMISSION OF CITRIX SYSTEMS, INC.

ALTHOUGH THE MATERIAL PRESENTED IN THIS DOCUMENT IS BELIEVED TO BE ACCURATE, IT IS PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE ALL RESPONSIBILITY FOR THE USE OR APPLICATION OF THE PRODUCT(S) DESCRIBED IN THIS MANUAL.

CITRIX SYSTEMS, INC. OR ITS SUPPLIERS DO NOT ASSUME ANY LIABILITY THAT MAY OCCUR DUE TO THE USE OR APPLICATION OF THE PRODUCT(S) DESCRIBED IN THIS DOCUMENT. INFORMATION IN THIS DOCUMENT IS SUBJECT TO CHANGE WITHOUT NOTICE. COMPANIES, NAMES, AND DATA USED IN EXAMPLES ARE FICTITIOUS UNLESS OTHERWISE NOTED.

The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense.

Modifying the equipment without Citrix' written authorization may result in the equipment no longer complying with FCC requirements for Class A digital devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television communications at your own expense.

You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the NetScaler Request Switch™ 9000 Series equipment. If the NetScaler equipment causes interference, try to correct the interference by using one or more of the following measures:

Move the NetScaler equipment to one side or the other of your equipment.

Move the NetScaler equipment farther away from your equipment.

Plug the NetScaler equipment into an outlet on a different circuit from your equipment. (Make sure the NetScaler equipment and your equipment are on circuits controlled by different circuit breakers or fuses.)

Modifications to this product not authorized by Citrix Systems, Inc., could void the FCC approval and negate your authority to operate the product.

BroadCom is a registered trademark of BroadCom Corporation. Fast Ramp, NetScaler, and NetScaler Request Switch are trademarks of Citrix Systems, Inc. Linux is a registered trademark of Linus Torvalds. Internet Explorer, Microsoft, PowerPoint, Windows and Windows product names such as Windows NT are trademarks or registered trademarks of the Microsoft Corporation. NetScape is a registered trademark of Netscape Communications Corporation. Red Hat is a trademark of Red Hat, Inc. Sun and Sun Microsystems are registered trademarks of Sun Microsystems, Inc. Other brand and product names may be registered trademarks or trademarks of their respective holders.

Software covered by the following third party copyrights may be included with this product and will also be subject to the software license agreement: Copyright 1998 © Carnegie Mellon University. All rights reserved. Copyright © David L. Mills 1993, 1994. Copyright © 1992, 1993, 1994, 1997 Henry Spencer. Copyright © Jean-loup Gailly and Mark Adler. Copyright © 1999, 2000 by Jef Poskanzer. All rights reserved. Copyright © Markus Friedl, Theo de Raadt, Niels Provos, Dug Song, Aaron Campbell, Damien Miller, Kevin Steves. All rights reserved. Copyright © 1982, 1985, 1986, 1988-1991, 1993 Regents of the University of California. All rights reserved. Copyright © 1995 Tatu Ylonen, Espoo, Finland. All rights reserved. Copyright © UNIX System Laboratories, Inc. Copyright © 2001 Mark R V Murray. Copyright 1995-1998 © Eric Young. Copyright © 1995,1996,1997,1998. Lars Fenneberg. Copyright © 1992. Livingston Enterprises, Inc. Copyright © 1992, 1993, 1994, 1995. The Regents of the University of Michigan and Merit Network, Inc. Copyright © 1991-2, RSA Data Security, Inc. Created 1991. Copyright © 1998 Juniper Networks, Inc. All rights reserved. Copyright © 2001, 2002 Networks Associates Technology, Inc. All rights reserved. Copyright (c) 2002 Networks Associates Technology, Inc. Copyright 1999-2001© The Open LDAP Foundation. All Rights Reserved. Copyright © 1999 Andrzej Bialecki. All rights reserved. Copyright © 2000 The Apache Software Foundation. All rights reserved. Copyright (C) 2001-2003 Robert A. van Engelen, Genivia inc. All Rights Reserved. Copyright (c) 1997-2004 University of Cambridge. All rights reserved. Copyright (c) 1995. David Greenman. Copyright (c) 2001 Jonathan Lemon. All rights reserved. Copyright (c) 1997, 1998, 1999. Bill Paul. All rights reserved. Copyright (c) 1994-1997 Matt Thomas.

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Last Updated: March 2011

Document code: March 22 2011 02:14:55

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Quick Installation and Configuration

Welcome to the Citrix NetScaler Application Delivery product line. Please review the following information before proceeding with the installation of the MPX appliance.

Before you begin

Verify that the following components and accessories are included:

w One NetScaler MPX appliance

w One accessory kit that contains:

• One RJ-45 to DB-9 adapter

• One 6 ft RJ-45/DB-9 cable

• One MPX Quick Start Guide

• One Citrix NetScaler Resource CD

• One power cable for the 7000, MPX 5500, and MPX 7500/9500 appliances

• Two power cables for the 9010, 10010, 12000, MPX 15000, MPX 17000, MPX 9700/10500/12500/15500, and MPX 17500/19500/21500 appliances

Note: Ensure that a power outlet is available for each cable.

w One mounting rail kit

Note: SFP and SFP+ transceivers are sold separately. Contact your Citrix sales representative to order transceivers for your appliance. Only transceivers supplied by Citrix are supported on the appliance.

Citrix NetScaler MPX 7500 and MPX 9500

The Citrix NetScaler MPX 7500/9500 are 1U appliances, each with 1 quad-core processor, and 8 gigabytes (GB) of memory. The MPX 7500/9500 appliances are available in two port configurations: 8xCopper Ethernet (Cu) and 4xSFP+4xCu.

The following figure shows the front panel of the MPX 7500/9500 (8xCu) appliances.

Figure 1-1. Citrix NetScaler MPX 7500/9500 (8xCu), front panel

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Quick Installation and Configuration

The following figure shows the front panel of the MPX 7500/9500 (4xSFP+4xCu) appliances.

Figure 1-2. Citrix NetScaler MPX 7500/9500 (4xSFP+4xCu), front panel

The following figure shows the back panel of the MPX 7500/9500.

Figure 1-3. Citrix NetScaler MPX 7500/9500, back panel

Configuration requirements

Determine the following information for performing the initial configuration.

w NetScaler IP address: The management IP address of the appliance.

w Subnet IP address or Mapped IP address: The IP address used by the appliance to

represent the client when communicating with a server.

w Default gateway: The IP address of the router that forwards traffic outside of the

appliance’s subnet.

w Root password: The root user (nsroot) has full administrative privileges on the

appliance. The root password is used to authenticate the root user.

Installation

Installation involves racking mounting the appliance, installing transceivers (if available), and connecting the appliance to the network and a power source.

Note: The illustrations in the following sections may not represent the actual NetScaler appliance.

Rack mounting a Citrix NetScaler appliance

The appliance is shipped with rack-rail hardware. This hardware consists of two inner rails that are secured to the appliance, one on each side, and a rack-rail assembly that

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Citrix® NetScaler® 9.3 Quick Start Guide: MPX 7500/9500 Platform

is attached to the rack. The following figure illustrates the steps involved in mounting the Citrix NetScaler appliance to a rack.

Figure 1-4. Rack mounting the appliance

Appliance precautions

w Determine the placement of each component in the rack before you install the rail.

w Install the heaviest appliance at the bottom of the rack first, and then work up.

Distribute the load on the rack evenly. An unbalanced rack is hazardous.

w Allow the power supply units and hard drives to cool before touching them.

w Install the equipment near a socket outlet for easy access.

w Mount equipment into a rack with sufficient airflow for safe operation.

w For a closed or multi-unit rack assembly, the ambient operating temperature of the

rack environment may be greater than the ambient temperature of the room. Therefore, consider the lowest and highest operating temperatures of the equipment when making a decision about where to install the appliance in the rack.

Rack precautions

w Make sure that the leveling jacks on the bottom of the rack are fully extended to

the floor, with the full weight of the rack resting on them.

w For a single-rack installation, attach a stabilizer to the rack.

w For a multiple-rack installation, couple (attach) the racks together.

w Always make sure the rack is stable before extending a component from the rack.

w Extend only one component at a time, extending two or more simultaneously may

cause the rack to become unstable.

w The handles on the left and right of the front panel of the appliance should only be

used for extending the appliance out of the rack. These handles should not be used

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Quick Installation and Configuration

for mounting the appliance on the rack. Rack-rail hardware described earlier should be used instead.

Installing transceivers

Note: This section does not apply to the MPX 5500 appliance.

The MPX appliances support both copper and fiber transceivers.

Warning: Only those transceivers provided by Citrix Systems, Inc. are supported. Customers must not attempt to install third-party transceivers. Doing so voids the warranty.

To install the transceiver

1. Carefully remove the transceiver from its box.

2. Align the transceiver to the front of the transceiver slot on the front panel of the appliance.

3. Hold the transceiver between your thumb and index finger and insert it into the transceiver slot, pressing it in until you hear the transceiver snap into place.

4. Lock the transceiver.

Note: To remove an SFP+ transceiver, you may first need to remove the SFP transceiver below it.

Connecting a NetScaler to the network

Connect the interfaces on the appliance to the network ports on the appropriate switches by using Ethernet/fiberoptic cables.

Figure 1-5. Connecting a Citrix NetScaler appliance to the network

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Citrix® NetScaler® 9.3 Quick Start Guide: MPX 7500/9500 Platform

Warning: Connecting multiple network ports to the same switch or VLAN can result in a network loop.

Note: By default, the NetScaler is configured to use auto-negotiation. When you install a NetScaler for the first time, be sure to configure your other equipment to use auto-negotiation for the ports that are connected to the NetScaler. After initial log on and configuration, you can choose to disable auto-negotiation.

Connecting a NetScaler to a power source

Connect the power cable to one of the inlet receptacles on the back of the appliance and connect the other end of the power cable to a power outlet. If your appliance has a second power supply, repeat this process. All models function properly with a single power supply. The extra power supply on some models serves as a backup. The Citrix logo and LCD on the front of the NetScaler illuminate after the appliance starts, and the LCD indicates the operational status of the appliance.

Figure 1-6. Connecting a Citrix NetScaler appliance to a power source

Note: If you want to upgrade to the latest release of the system software before

proceeding, see the Citrix NetScaler Migration Guide at http://support.citrix.com/article/

CTX128675.

Electrical safety precautions

Basic electrical safety precautions should be followed to protect yourself from harm and the appliance from damage.

w Be aware of the location of the emergency power off (EPO) switch. If an electrical

accident occurs, you can quickly remove power from the appliance.

w Use of a regulating uninterruptible power supply (UPS) protects the appliance from

power surges and voltage spikes and keeps the appliance operating in case of power failure.

w Do not work alone when working with high voltage components.

w Always disconnect power from the appliance when removing or installing any

component. When disconnecting power, you should first shut down the appliance and then unplug the power cords of all the power supply units connected to the

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Quick Installation and Configuration

appliance. As long as the power cord is plugged in, line voltages are present in the power supply even when the power switch is off.

w Do not use mats designed to decrease static electrical discharge as protection from

electrical shock. Instead, use rubber mats that have been specifically designed as electrical insulators.

w The power supply cords must include a grounding plug and must be plugged into

grounded electrical outlets.

w Make sure that the power source can handle the appliance's maximum power

consumption rating with no danger of an overload.

w A reliable ground must be maintained at all times. Therefore, the rack should be

grounded. Pay particular attention to power supply connections other than the direct connection to the branch circuit (for example, the use of power strips).

Setting up connectivity

Connect the appliance to a management workstation or the network by using the NetScaler configuration utility, the command-line interface (CLI), or the LCD keypad.

Configuration utility setup

To set up the appliance by using the configuration utility, you need an administrative workstation or laptop configured on the same network as the appliance. To run the configuration utility, you also need Java RunTime Environment (JRE) version 1.4.2_04 or later.

Note: The Setup Wizard automatically opens upon log on when the appliance is configured with the default IP address, when licenses are not installed on the appliance, and when either the mapped IP address or subnet IP address is not configured.

To configure the NetScaler by using the configuration utility

1. Connect the NetScaler to a management workstation or network.

2. Open a browser and type: http://192.168.100.1

Note: The NetScaler is preconfigured with the IP address 192.168.100.1.

3. In User Name, type nsroot.

4. In Password, type nsroot.

5. In the Setup Wizard, click Next and follow the instructions in the wizard.

6. To confirm that the NetScaler is configured correctly, you can either ping the new NetScaler IP address (NSIP) or use the new NSIP to open the configuration utility in a browser.

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CLI setup

To set up the appliance by using the command-line interface (CLI), connect the serial cable to the console port. Access the command line with a terminal or terminal emulator with the following settings:

w Baud rate: 9600

w Data bits: 8

w Parity: None

w Stop bits: 1

w Flow control: None

Log on to the NetScaler with the following credentials:

User name: nsroot

Password: nsroot

To configure the NetScaler by using the NetScaler command line

Citrix® NetScaler® 9.3 Quick Start Guide: MPX 7500/9500 Platform

At the NetScaler command prompt, type:

w set ns config -ipaddress <IPAddress> -netmask <subnetMask>

w add ns ip <IPAddress> <subnetMask> -type <type>

w add route Network <subnetMask> <gateway>

w set system user <userName> <password>

w save ns config

w reboot

Example

set ns config -ipaddress 10.102.29.60 -netmask

255.255.255.0 add ns ip 10.102.29.61 255.255.255.0 -type snip add route 0.0.0.0 0.0.0.0 10.102.29.1 set system user nsroot administrator save ns config reboot

Note: For information about deploying a high availability (HA) pair, see the Citrix NetScaler Networking Guide at http://support.citrix.com/article/CTX128671.

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Quick Installation and Configuration

LCD keypad setup

To set up the appliance using the LCD keypad on the front panel of the appliance, enter the following initial settings in the following order:

1. subnet mask

2. NSIP

3. gateway

The NSIP and the default gateway should be on the same subnet.

The subnet mask, NSIP, and gateway values are saved in the configuration file. You can then use the NSIP to connect to the appliance remotely. For more information, see the Citrix NetScaler Hardware Installation and Setup Guide at http://support.citrix.com/

article/CTX128680.

Note: For information about deploying a high availability (HA) pair, see the Citrix NetScaler Networking Guide at http://support.citrix.com/article/CTX128671.

System Specifications

The following table summarizes the specifications of the NetScaler MPX 7500/MPX 9500 appliances.

Specifications MPX 7500/MPX 9500

Processors 1 dual-core

Memory 8 GB

Number of power supplies 1 with second optional

AC power supply input voltage, frequency, and current

DC power supply input voltage and current

Maximum power consumption 887 BTU per hour

100-240VAC

50-60 Hz

3-1.5A

260 W

Heat dissipation 23 with one power supply

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Citrix® NetScaler® 9.3 Quick Start Guide: MPX 7500/9500 Platform

Specifications MPX 7500/MPX 9500

Weight (lbs.) 1U

Height EIA 310-D for 19-inch racks

Width 21.75 in/

55 cm

Depth 0-40

Operating temperature (degree Celsius) 5%-95%

Humidity range (non-condensing) CSA

Safety certifications FCC (Part 15 Class A), CE, C-Tick, CCC,

KCC, NOM, PCT, VCCI, SASO, SABS

EMC & susceptibility RoHS, WEEE

Environmental compliance RoHS, WEEE

Additional information

A complete set of documentation is available on the Documentation tab of your NetScaler and from http://support.citrix.com/. (Most of the documents require Adobe Reader, available at http://adobe.com/.)

To view the documentation

1. From a Web browser, log on to the NetScaler.

2. Click the Documentation tab.

3. To view a short description of each document, hover your cursor over the title. To open a document, click the title.

If you have support questions, please contact Citrix Technical Support at 1-800-4-CITRIX (1-800-424-8749). For additional contact information, see Support Phone Numbers at

http://support.citrix.com/. If you have comments or feedback on this documentation,

please email us at nsdocs_feedback@citrix.com.