Cisco WVC210 - Small Business Wireless-G PTZ Internet Video Camera Administration Manual

Cisco Small Business

WVC210 W ir eless-G PTZ Internet Video Camera With
2-Way Audio

ADMINISTRATION

GUIDE

.

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© 2009 Cisco Systems, Inc. All rights reserved. OL-19056-02

Contents

Chapter 1: Introduction 1

Minimum Requirements 2

Chapter 2: Planning Your Wireless Network 4

Ad-Hoc and Infrastructure Modes 4
Wireless Network Layout 5
Security Threats Facing Wireless Networks 6

Additional Security Tips 8

Chapter 3: Getting to Know the Cisco WVC210 Internet Camera 9

Side Panel 9
Front Panel 10

LCD Screen 10
Built-in Microphone 10
Camera LEDs 11

Bottom Panel 11

Chapter 4: Connecting the Cisco WVC210 Camera 13

Camera Installation Guidelines 13
Cisco Wireless Network 14
Connecting to a Wired Network for Setup 15
Changing Your Network Mode 17

Wired to Wireless 18
Wireless to Wired 18

Audio Options 19

Chapter 5: Installing the Cisco WVC210 Internet Camera Software 20

Configuring Basic Camera Settings 21
Configuring the Network Settings 22

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 1

Contents

Chapter 6: Upgrading the Cisco WVC210 Internet Camera Firmware 24

Chapter 7: Using the Web-Based Configuration Utility 26

Launching the Web-Based Configuration Utility 27
Home 28

Refresh 28
Setup 28
Connected Users 28
Log Out 29
About 29
Help 29
Video Options Panel 29

Setup Options 33

Chapter 8: Configuring the Cisco WVC210 Internet Camera Software 35

Setup > Basic Settings 36

Device Settings 36
Network Settings 37
Wireless Settings 38

Setup > Advance Settings 41

RTSP/RTP 41
HTTP 41
Discovery Settings 42
QoS 42

Administration > Users Settings 43

Authentication 43
Administrator 43
User List 43

Administration > Maintenance 44

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 2

Restore Factory Defaults 44
Restart 44
Firmware Upgrade 44

Contents

Configuration 44

Audio/Video 45

Audio/Video > Video Settings 45
Audio/Video > Audio Settings 47

Applications > Mail 49
Applications > FTP 51
Applications > SMB/CIFS 53
Applications > Motion Detection 54

Event 54
Pan/Tilt 55

Applications > DDNS Settings 56
Pan/Tilt Settings 57

Set Preset 57
Pan/Tilt Control 58
Rotation Sequence 58

Status 59

System Status 59
Image Status 59
Network Status 59
Wireless Status 60
Syslog 60

Chapter 9: Sample Configurations for the Cisco WVC210 Internet Camera 61

Configuring Instant Recording 61
Defining Preset Locations for Auto Patrol 62
Using Auto Patrol 63
Configuring E-Mail Alerts 64
Configuring Motion Detection 66
Configuring Port Forwarding 67
Setting Security Precautions on the Cisco WVC210 70

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 3

Contents

Appendix A: Troubleshooting 71

Questions and Answers 71
Windows Help 74

TCP/IP 74
Shared Resources 74
Network Neighborhood/My Network Places 74

Appendix B: Specifications 75

Appendix C: Where to Go From Here 78

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 4

Introduction

Congratulations on purchasing your Cisco Small Business WVC210 Wireless -G
PTZ Internet Camera. Cisco is the leader in Wi-Fi certified Internet cameras, and
the Cisco WVC210 Network Camera is part of the largest portfolio of Wi-Fi
certified cameras in the marketplace.

The Cisco WVC210 Wireless-G PTZ Internet Video Camera sends live video
through the Internet to a web browser anywhere in the world. The camera
supports dual codecs (MPEG-4 and MJPEG), which can be used simultaneously.
MPEG-4 gives efficient bandwidth consumption with good-quality compression
and is optimal for real-time viewing of vi deo. MJPEG gives optimal video quality,
making it ideal for large-volume storage to a network attached storage (NAS)
device.

1

The Cisco WVC210's audio capabilities include two-way audio, an embedde d
microphone, external speaker and micr ophone ports, and voice compression. With
extensive support for features such as IP multicast, Real Time Streaming Protocol
(RTSP), Real Time Protocol (RTP), and 3rd Generation Partnership Project (3GPP),
it enables video to be viewed from multiple endpoints and client applications,
such as 3G phones and QuickTime clients on PCs or Wi-Fi phones. Network
protocols such as 802.1p priority, 802.1Q VLANs, and Dynamic DNS (DDNS) are
also supported.

The pan/tilt and digital zoom functions allow you to remotely control the camera’s
movement and zoom, giving you maximum remote flexibility. Up to 10
simultaneous unicast users can acces s the camera at any time. Video monitoring
software is included for monitoring multiple cameras and recording to your hard
drive, with advanced search by time and date. Recording can be set up to start by
motion trigger or by manual or scheduled recording. Playback is available on
Windows Media Player, with no need for a proprietary player.

You can also enable security mode, which tells the camera to send a message
with a short attached video to up to three e-mail addresses whenever it detects
motion in its field of view. You can then log in through a web browser to view the
live video stream if the situation warrants. Wireless security options include Wired
Equivalent Privacy (WEP), Wi-Fi Protected Access (WPA), WPA2, and WPA
Enterprise.

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 1

Introduction

Minimum Requirements

The guide focuses on the hardware and software features of the Cisco Small
Business WVC210 Wireless-G PTZ Internet Camera. Advanced video monitoring
features and procedures are covered in the Cisco Small Business Video

Monitoring System Administration Guide.

NOTE Before installing a surveillance system, check with local government agencies to

determine if video surveillance and audio monitoring are permitted in your area.

Minimum Requirements

The following tables list the minimum requirements for your PC when monitoring
one camera or up to eight cameras.

1

NOTE These requirements are approximate. Lighting, frame rate, codec, and resolution

can all affect the storage size.

Minimum System Requirements (for one camera)

CPU Pentium 4 class, 2 GHz
Memory 512 MB
Operating

System
Hard Drive 500 MB of available space
Graphics Card AGP with a minimum 128 MB
Browser Internet Explorer 6.0 (or later) with ActiveX support for

Microsoft Windows 2000, XP, or Vista

viewing, recording, playback and setting motion detection;
limited support for Safari and Mozilla Firefox (no motion
detection).

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 2

Introduction

Minimum Requirements

1

Minimum System Requirements (for up to eight cameras)

CPU Pentium 4 class, 3 GHz dual-core
Memory 1 GB
Operating

System
Hard Drive 4 GB of available space
Graphics Card NVidia high performance or equivalent with a minimum of

Browser Internet Explorer 6.0 (or later) with ActiveX support for

NOTE More than 8 cameras can be monit or ed if you r educe the resolution and frame ra te

settings for the video captures. For more information about these settings, see

Audio/Vide o, page 45.

Microsoft Windows 2000, XP, or Vista

256 MB

viewing, recording, playback and setting motion detection;
limited support for Safari and Mozilla Firefox (no motion
detection).

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 3

Planning Your Wireless Network

Careful planning is required for a wireless network, to ensure that your users can
access the network resources that they need and to ensure that intruders are kept
out.

This chapter includes the following sections:

• Ad-Hoc and Infrastructure Modes, page 4

• Wireless Network Layout, page 5

• Security Threats Facing Wireless Networks, page 6

2

Ad-Hoc and Infrastructure Modes

A wireless local area network (WLAN) is exactly like a regular local area network
(LAN), except that each computer in the WLAN uses a wireless device to connect
to the network. Computers and other devices, such as p eripherals, in a WLAN
share the same frequency channel and SSID, which is an identification name for
wireless devices.

Unlike wired networks, wireless networks have two different modes in which they
may be set up: infrastructure and ad-hoc.

• Infrastructure mode— The WLAN and wired LAN communicate through an

access point. Choose this mode if the wireless network needs to share data
or peripherals, such as printers, with a wired network.

The basis of infrastructure mode centers around an access point, which
serves as the main point of communications in a wireless network. (A
wireless router can also be used because a wireless router incorporates
the capabilities of an access point.) Access points transmit data to PCs
equipped with wireless network cards, which can roam within a certain
radial range of the access point. Multiple access points can be arranged to
work in succession to extend the roaming range, and can be set up to
communicate with your Ethernet (wired) hardware as well.

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 4

Planning Your Wireless Network

Wireless Network Layout

• Ad-hoc mode—Wireless computers communicate directly with one

another. Choose this mode if your wireless network does not require
access to data or peripherals on a wired network.

If the wireless network is relatively small and needs to share resources only
with the other computers on the wireless network, then ad-ho c mode can
be used. Ad-hoc mode allows computers equipped with wireless
transmitters and receivers to communicate directly with each other,
eliminating the need for an access point. The drawback of this mode is that
wireless-equipped computers are not able to communicate with computers
on a wired network. And, of course, communication between the wireless­equipped computers is limited by the distance and interference directly
between them.

Wireless Network Layout

2

The Cisco WVC210 Internet camera is compatible with all 802.11g and 802.11n
routers, such as model number WRVS4400N, as well as all 802.11g access points,
including model number WAP4410N. The camera can also communicate with
network adapters, such as the Wireless-G Notebook Adapter (model number
WPC4400N) for your laptop computers, Wireless-G PCI Adapter (model numbers
WMP200) for your desktop PCs, and Wireless-G USB Adapter (model number
WUSB200) for your computers that connect to the wireless network through USB
modems.

With these, and many other Cisco products, your networking options are limitless.
Go to the Cisco website at www.cisco.com for more information about Cisco
products.

NOTE Your wireless range is variable and depends on your environment.

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 5

Planning Your Wireless Network

Security Threats Facing Wireless Networks

Security Threats Facing Wireless Networks

Cisco wants to make wireless networking as safe and easy for you as possible.
The current generation of Cisco products provide several network security
featur es, but they requir e specific action on your part for implementation. So, keep
the following suggestions in mind whenever you are setting up or using your
wireless network. Also see Setting Security Precautions on the Cisco

WVC210, page 70.

Wireless networks are easy to find. Hackers know that in order to join a wireless
network, wireless networking products first listen for “beacon messages.” These
messages can be easily decrypted and contain much of the network’s inf ormation,
such as the network’s SSID (Service Set Identifier). Here are the steps you can
take to prevent intruders:

Change the administrator’s password regularly—With every wireless networking
device you use, keep in mind that network settings (SSID, WEP keys, etc.) are
stored in its firmware. Your network administrator is the only person who can
change network settings. If a hacker learns the administrator’s password, he, too,
can change those settings. So, make it harder for a hacker to get that information.
Change the administrator’s password regularly.

2

SSID—There are several things to keep in mind about the SSID:

• Do not broadcast it

• Make it unique

• Change it often

Most wireless networking devices will give you the option of broadcasting the
SSID, meaning that the SSID can be seen by anyone who is scanning for an
available wireless network. While this option may be more convenient for your
users, it is also convenient for hackers. So, don’t broadcast the SSID.

Wireless networking products come with a default SSID set from the factory. (The
Cisco default SSID is “ciscosb”.) Hackers know these defaults and can use them to
find your network, even if you are not broadcasting the SSID. Change your SSID to
something unique and that does not identify your company or the networking
products you use.

Change your SSID regularly so that any hackers who have gained access to your
wireless network will have difficulty finding it again.

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 6

Planning Your Wireless Network

Security Threats Facing Wireless Networks

MAC Addresses—Enable MAC Address filtering. MAC addresses are unique
identification numbers that are assigned to a device at the factory. MAC Address
filtering allows you to provide access only to devices that you specify . This feature
makes it harder f or a hacker t o access your network with a random MAC Address.

WEP Encryption—Wired Equivalent Privacy (WEP) is an older encryption method
that is not considered to be secure and can easily be broken. Select this option
only if you need to allow access to devices that do not support WPA or WPA2.

If you must use WEP, take the following precautions to make a hacker's job more
difficult:

• Use the highest level of encryption possible

• Use “Shared Key” authentication

• Change your WEP key regularly

2

WPA/WPA2 Personal—WPA stands for Wi-Fi Protected Access, which is a
security standard stronger than WEP encryption. A network encr ypted with WPA/
WPA2 is more secure than a network encrypted with WEP, because WPA/WPA2
uses dynamic key encryption. To protect the information as it passes over the
airwaves, you should enable the highest level.

WPA/WPA Enterprise—Enterprise refers to using RADIUS server for
authentication, while RADIUS stands for Remote Authentication Dial-In User
Service. This type of authentication requires some advanced expertise because it
involves setting up a RADIUS se rver for authentication and, in some cases,
creation of certificates for both the RADIUS server and the camera.

If you are using WPA/WPA2 Enterprise security, you will need to upload security
certificates to the camera. Certificates must be in the following format:

• Root certificate: DER encoded binary x.509 (CER/PEM)

• User certific ate: Personal Information Exchange (PKCS#12(.PFX))

Implementing encryption may have a negative impact on your network’s
performance, but if you are transmitting sensitive data over your network,
encryption should be used.

These security recommendations should help keep your mind at ease while you
are enjoying the most flexible and convenient technology Cisco has to offer.

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 7

Planning Your Wireless Network

!

Security Threats Facing Wireless Networks

CAUTION Always remember that each device in your wireless network MUST use the same

encryption method and encryption key or your wireless network will not function
properly.

Additional Security Tips

The following tips can help prevent hackers from gaining access into your
wireless network.

• Keep wireless routers, access points, or gateways a way fr om e xterior walls

and windows.

• Turn wireless routers, access points, or gateways off when they are not

being used (at night, during vacations).

2

• Use strong passphrases that are at least eight characters in length.

Combine letters and numbers to avoid using standard words that can be
found in the dictionary.

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 8

3

Getting to Know the Cisco WVC210 Internet
Camera

In this chapter, you’ll find the following sections:

• Side Panel, page 9

• Front Panel, page10

• Bottom Panel, page11

Side Panel

On the side panel, you’ll find the antenna connector. Attach the antenna here.

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 9

Getting to Know the Cisco WVC210 Internet Camera

Microphone

LCD screen

LEDs

Front Panel

Front Panel

The camera, LEDs, built-in microphone, and LCD screen are located on the front of
the camera.

.

3

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 10

LCD Screen

The LCD screen indicat es the camera’s current IP address and whether it is a fixed
or dynamic address. If the camera uses a fixed IP address, then the screen
displays the word “FIXED.” If the camera uses a dynamic IP address, then the
screen displays the word “DHCP.”

Built-in Microphone

The built-in microphone is located above the LCD screen, in the middle of the
Cisco WVC210 camera’s front panel. It has a range of approximately 6 feet (2
meters), depending on environmental conditions.

Getting to Know the Cisco WVC210 Internet Camera

Bottom Panel

Camera LEDs

Four LEDs let you know how the camera is functioning.

LED Color Description

Power Amber The POWER LED lights up when the camera is powered

on. It flashes for about 10-15 seconds while the camera is

initializing.
Activity Green The ACTIVITY LED flashes when there is activity.
Ethernet Green The ETHERNET LED lights up when there is a connection

to a wired network. It flashes when data is transmitted to

or received from the wired network.
Wireless Green The WIRELESS LED lights up when there is a connection

to a wireless network. It flashes when data is transmitted

to or received from the wir eless network.

3

Bottom Panel

The LAN port, input jacks, and the reset button are located on the bottom panel of
the camera. The following illustration shows the bottom panel of the Cisco
WVC210 camera.

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 11

Getting to Know the Cisco WVC210 Internet Camera

Bottom Panel

The following features are found on the bottom of the camera.

3

Port,
Jack, or
Button

POWER The Power port is where you connect the 5V power

SPKR
OUT

MIC IN Use the MIC IN input to connect with the 3.5 mm input jack

LAN The LAN port is where you connect your Ethernet cable.

RESET The reset button can be accessed with a straightened

Description

adapter.
Use the SPKR OUT input to connect with the 3.5 mm input

jack of your optional external speaker. The speaker needs
to be a PC, or a powered speaker.

of your optional external microphone.

Use a Cat5E (or better) network cable.

paper clip or similar object. The reset button has two
functions:

• Restore Factory D efaults—To rest ore the factory

default settings, press the Reset button for more than
3 seconds. When you let go of the button, the LEDs on
the front of the camera will flash and then return to a
normal state when the camera is ready.

• Set Static IP Address—By default the camera is set to

receive an IP address from a DHCP server. If you do not
have a DHCP server on your network, you can set a
static IP address by pressing the Reset button on the
camera for less than 3 seconds. A default IP address of

192.168.1.99 will be assigned to the camera. This
information also can set in the Setup Wizard and in the
web-based configuration utility for the camera.

Tips when using the default IP address:

• If the camera is connected directly to your computer,

then your computer needs to be on the same subnet as
the default IP address in order to access the
configuration utility.

• If you are using a router, you may be on a different

subnet such as 192.168.2.1.

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 12

Connecting the Cisco WVC210 Camera

This chapter describes how to connect the camera and contains the following
sections:

• Camera Installation Guidelines, page13

• Cisco Wireless Network, page14

• Connecting to a Wired Network for Setup, page15

• Changing Your Network Mode, page17

• Audio Options, page19

4

Camera Installation Guidelines

Consider the following guidelines before installing and mounting your cameras.
While the motion detection window and the degree of sensitivity can be optimized
later, it is best to optimize your camera location first.

• Choose a location that provides adequate coverage of the area to be

monitored.

• If using the microphone in the camera, note that the cameras are designed

to pick up audio from a distance (unlike a web camera that you would place
near you.)

• If using motion detection, consider potential sources of false positives, such

as trees and shrubs, drastic light changes, wandering animals, and traffic.

• If using an external microphone or speaker, place the microphone far

enough away from the speaker to avoid feedback. The volume of the
speaker and the background noise of the environment will determine the
exact distance, possibly up to one yard (one meter) away.

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 13

Connecting the Cisco WVC210 Camera

Cisco Wireless Network

Cisco Wireless Network

The illustration provides an example of a Cisco wireless network.

4

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 14

Connecting the Cisco WVC210 Camera

Network Switch,

or Router

PC connected

to Network

Connecting to a Wired Network for Setup

Connecting to a Wired Network for Setup

You must perform the initial configuration of the Cisco WVC210 camera from a
personal computer connected to the camera using a wired connection to the LAN
port. The initial configuration cannot be performed over a wireless connection.

STEP1 Connect the antenna to the antenna connector on the camera.
STEP 2 (Optional) The Cisco WVC210 camera includes a camera desktop stand. Set the

bottom of the camera into the stand.

4

STEP 3 Place the camera, and adjust its aim accordingly.
STEP4 Connect the included Ethernet network cable to the network router or switch.

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 15

Connecting the Cisco WVC210 Camera

Camera

Network Switch

or Router

270798

Camera

Power

Outlet

270799

Connecting to a Wired Network for Setup

STEP 5 Connect the other end of the cable to the Cisco WVC210 camera’s LAN port.

4

STEP 6 Connect the included power adapter to the camera's Power port. Insert the other

end into a standard electrical outlet.

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 16

Connecting the Cisco WVC210 Camera

Changing Your Network Mode

STEP 7 Verify that the camera LEDs are lit.

4

Changing Your Network Mode

After the initial configuration, you can use the camera in one of two modes: wired
or wireless. You cannot use the camera in both modes simultaneously.

When you move the camera from a wired network to a wireless network, or vice
versa, you must power off the camera before connecting to the new network.
Unplugging the Ethernet cable does not automatically switch the camera to
wireless mode.

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 17

Connecting the Cisco WVC210 Camera

Changing Your Network Mode

Wired to Wireless

To move the camera from a wired network to a wireless network, follow these
instructions:

STEP1 Unplug the power adapter from the camera.
STEP 2 Unplug the Ethernet network cable from the camera.
STEP 3 Re-connect the power adapter to the Power port on the camera. The camera’s

Ready LED flashes while the camera is initializing. The camera is ready for use
when the Ready and Wireless LEDs are solidly lit.

Wireless to Wired

4

To move the camera from a wireless network to a wired network, follow these
instructions:

STEP1 Unplug the power adapter from the camera.
STEP 2 Connect the Ethernet network cable to your PC, router, or switch.
STEP 3 Connect the other end of the cable to the Ethernet port on the camera.
STEP4 Re-connect the power adapter to the Power port on the camera. The camera’s

Ready LED flashes while the camera is initializing. The camera is ready for use
when the Ready and LAN LEDs are solidly lit.

NOTE You must perform the initial configuration of the Cisco WVC210 camera from a

personal computer connected to the camera using a wired connection to the LAN
port. The initial configuration cannot be performed over a wireless connection.

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 18

Connecting the Cisco WVC210 Camera

Audio Options

Audio Options

If you want to use your own microphone instead of the camera’s built-in
microphone, then follow these instructions. The microphone you use must have its
own source of power, like your computer speakers.

STEP1 Connect the 3.5 mm input jack of your microphone to the MIC IN port on the

camera’s bottom panel. The built-in microphone will automatically be disabled.

STEP 2 Place the external microphone in an appropriate location.

If you want to use an optional external speaker with the camera, then follow these
instructions:

4

STEP1 Connect the 3.5mm jack of your speaker to the SPKR OUT port on the camera’s

bottom panel.

STEP 2 Place the external speaker in an appropriate location.

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 19

5

Installing the Cisco WVC210 Internet Camera
Software

The product CD for your camera includes a Setup Wizard software program,
which helps to set up your Cisco WVC210 Internet camera. There are two ways t o
use the Wizard:

1 . Y ou can launch the Wizard fr om the CD without installing the software on the PC.

This option is useful if you do not want to install anything on your computer.

2. You can install the s oftware on your computer. This option is useful if you will
install more cameras in the future, and don’t want to search for the CD.

This chapter contains the following sections:

• Configuring Basic Camera Settings, page 21

• Configuring the Network Settings, page 22

Please note that Microsoft Internet Explorer (IE) is the official supported browser
for the Cisco WVC210 Internet camera.

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 20

Installing the Cisco WVC210 Internet Camera Software

Configuring Basic Camera Settings

Configuring Basic Camera Settings

NOTE If the Setup Wizard does not find your Cisco WVC210 camera, enable UPnP on

your computer. See instructions for enabling Universal Plug and Play (UPnP) in

Appendix A, “Troubleshootin g.”

STEP1 Insert the Setup CD into your CD-ROM drive. If the CD doesn ’t run automati cally, go

to My Computer and click on your CD-ROM drive.

STEP 2 The Welcome window appears. Click Start.
STEP 3 The License Agreement window appears. Click Next if you agree and wish to

proceed.

5

The Wizard searches your network f or your camera and displays a list of all
cameras it found.

STEP4 Highlight the camera you wish to configure and click Next to continue.

If the camera you want is not displayed in the Selection box, enable UPnP on your
computer as described in Appendix A, “Troubleshooting,” and click Search
Again.

STEP 5 The default user name and password is admin. T ype admin in lowercase letters, in

the Administrator Name and Administrator Password fields, and then click OK.

NOTE For security purposes, it is highly recommended that you change the default name

and password using the camera’s web-based utility at a later time.

STEP 6 On the Basic Settings window, configure the following settings as desired:

• Camera Name—Enter a unique name for the camera, up to 16 characters in

length. Unique names are helpful when you are using multiple cameras on
the same network.

• Description—Enter a description, up to 32 characters in length, with

additional information, such as the location of the camera.

• Time Zone—Select the time zone that corresponds with the camera’s

location.

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 21

Installing the Cisco WVC210 Internet Camera Software

Configuring the Network Settings

• Date—Enter the current date This sets the camera’s calendar date and the

information is used when the date stamp is referenced in the image
captures.

• Time—Enter the current time. This sets the camera’s clock and is used when

the time stamp is referenced in the image captures.

You have now finished identifying the camera and configuring the basic settings.
To continue co nfiguring the camera, click Next.

Configuring the Network Settings

Follow these steps to configure the network settings of the camera. These steps
continue from the previous section.

5

STEP1 In the Network Settings window, if you want to assign the IP address, then select

Static IP address, other w ise leave the default setting, Obtain An IP Address
Automatically (DHCP). Click Next to continue.

STEP 2 The current settings of the camera are displayed. Make any changes as needed

for your network, and then click Next to continue.

STEP 3 A confirmation window appears. Click Next to confirm the settings, or Back to go

back and make any changes.

STEP4 In the confirmation window, click OK to continue or click Cancel to close the

window. If you click Cancel, you can then click Back and make changes.
Once OK is clicked, the new settings are saved.

STEP 5 A dialog box appears informing you that your configuration has been saved

STEP 6

successfully. Click OK to continue
Congratulations! Your camera is now configured. Click Finish to complete the

process.

.

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 22

Installing the Cisco WVC210 Internet Camera Software

Configuring the Network Settings

STEP 7 The Cisco WVC210 Wireless-G PTZ Internet Camera Home window launches.

5

NOTE Internet Explorer may prompt you to accept ActiveX to view video; follow the

instructions to accept ActiveX.

The basic installation procedure is now complete. You may now proceed with

Chapter 8, “Configuring the Cisco WVC210 Internet Camera Software.”

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 23

Upgrading the Cisco WVC210 Internet
Camera Firmware

The Cisco WVC210 Internet camera may not alwa ys ship with the most up- to-date
firmware. You can update the camera's firmware through the web-based utility's
Maintenance window.

NOTE Microsoft Internet Explorer (IE) is the official supported browser for the Cisco

WVC210 Internet camera.

To access the web-based configuration utility, follow these steps:

6

STEP 1 Launch a web browser, such as Internet Explorer.
STEP 2 In the Address field, enter 192.168.1.99 and press Enter.

NOTE If you used the Setup Wizard to configure the IP address, use that same IP

address in this step. Y our camera ’s default IP Addr ess is displayed in the LCD
screen on the front of the camera.

The web-based utility login window appears.

STEP 3 If this is your first time accessing the web-ba sed utility, follow these steps at the

login window:
a. Enter admin in the User name field.
b. Enter admin in the Password field.
c. Click OK.

For security purposes, it is recommended that you later reset your password in
the Administration > Users window.

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 24

Upgrading the Cisco WVC210 Internet Camera Firmware

To upgrade the camera firmware, follow these steps:

STEP1 Click Download Software on the Cisco Small Business Video Surveillance

Cameras page. Login is required.

STEP 2 Follow the online directions to download the appropriate firmware.
STEP 3 Launch the web-based configuration utility. See Launching the Web-Based

Configuration Utility, page 27.

STEP4 Click Setup in the toolbar.
STEP 5 Click Administration > Maintenance link in the navigation tree.
STEP 6 Click Upgrade Firmware.
STEP 7 Click Browse to find the extracted file, and then double-click the filename.

6

STEP 8 Click Start Upgrade, and follow the on-screen instructions. Click Cancel to cancel

the firmware upgrade.

NOTE Cisco recommends that you upgrade the camera’s firmware within your network;

in other words, use a computer within the camera’s local network. If you attempt to
upgrade the camera’s firmwar e fr om a remot e location—using a computer outside
of the camera’s local network—the upgrade may fail.

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 25

Using the Web-Based Configuration Utility

This section provides an overview of the Cisco WVC210 Internet camera’s web­based utility software.

This chapter contains the following sections:

• Launching the Web-Based Configuration Utility, page 27

• Home, page 28

• Setup Options, page 33

Please note that Microsoft Internet Explorer (IE) is the official supported browser
for the Cisco WVC210 Internet camera.

7

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 26

Using the Web-Based C o nfiguration Utility

Launching the Web-Based Configuration Utility

Launching the Web-Based Configuration Utility

By default, the Cisco WVC210 Internet camera is set to r eceive an IP address from
a DHCP server. If you do not have a DHCP server on your network, you can set a
static IP address by pressing the Reset button on the camera for less than three
seconds. A default IP address of 192.168.1.99 will be assigned to the camera.

To determine if you have a DHCP server on your network, consult your network
administrator. If you do not have a DHCP server, access your camera through the
default IP address.

To configure the Cisco WVC210 camera follow these steps to access the web­based configuration utilit y from your computer:

STEP 1 Launch a web browser, such as Internet Explorer.

7

STEP 2 In the Address field, enter 192.168.1.99 and press Enter. The web-based utility

login window appears.
If you used the Setup Wizard to configure the IP addr ess, use that same IP address

in this step.

NOTE Your camera’s default IP Addr ess is displayed in the L CD screen on the front

of the camera.

STEP 3 If this is your first time accessing the web-based utility, follow these steps at the

login window:
a. Enter admin in the User name field.
b. Enter admin in the Password field.
c. Click OK.
For security purposes, it is recommended that you later reset your password in

the Administration > Users window.

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 27

Using the Web-Based C o nfiguration Utility

Home

Home

The Home window is the default display. From this window, live video can be
viewed and the output can be updated. This window identifies the camera in the
upper left hand corner. You can always return to the Home window by clicking the
Home icon in the toolbar.

This section describes the options available to you on the Home window.

7

Refresh

Refreshes the display.

Setup

Provides most of the Cisco WVC210 Internet camera features . See “Setup

Options,” on page 33 for more information.

Connected Users

Displays the number of users. The maximum number of users is 10.

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 28

Using the Web-Based C o nfiguration Utility

Home

Log Out

Allows you to log out of your camera session.

About

Describes the camera, including the current firmware version.

Help

The camera software includes detailed Help files for all configuration tasks. To
view a Help page, click the Help link in the top right corner of the window. A new
window appears with information about the task that you are currently viewing.

7

Video Options Panel

The Video Options Panel on the Home window is used to control the real-time
view of your camera. The icons allow you to control the basic functions of the
Cisco WVC210 camera.

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 29

Using the Web-Based C o nfiguration Utility

Home

Icon Description

Image Resolution Use this drop-down list to select the desired video size.

Zoom Click zoom and then use your mouse to select the

Snapshot Click to take a single JPEG picture snapshot of the

7

The options are Auto, 640 x 480, 320 x 240, 160 x 120.
The default is Auto and lets the camera determine the
resolution.

section you want to magnify. Click the icon again to
disable the zoom feature.

video image and save it to a desired location on your
computer.

Streaming Video
Format

Flip Video Flip the video image top to bottom.

Mirror Video Mirror the video image left to right.

Set the video format to either MPEG-4 or MJPEG.

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 30

Using the Web-Based C o nfiguration Utility

Home

Icon Description

7

Start/Stop
Recording

PTZ Directional
Movement

Click the black icon to start recording, and click the red
icon to stop recording. Consider the following:

• The default location for saved recordings is \My

Documents\Record.

• Click Browse to choose another location to save

your recordings.

• Your folder selection is remembered in the registry.

If that folder no longer exists the next time the
camera is used, the default location is restored.

• The file name is saved in .avi format by default, and

the maximum length for the video file is 30 minutes.
If the recording is longer than 30 minutes, a second
file is created automatically.

• The available disk space required is at least 750

MB.

Allows you to incrementally adjust the camera in eight
directions, and back to home (the icon that is
displayed). Please note that ther e may be a short delay
after a direction is clicked.

Preset Camera View Select the preset area to patrol. See Rotation

Camera Patrol Move the camera one time through the Preset

Camera Auto Pan Rotate the camera one time to the left, to the right, and

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 31

Sequence, page 58 for more in format ion on setting

these positions.

positions.

then back to center.

Using the Web-Based C o nfiguration Utility

Home

Icon Description

Motion Detection Click to move the camera to the previously defined

7

Motion Detection area. Instructions on defi ning a motion
detection area can be found in “Applications > Motion

Detection,” on page 54.

On-Image PT
Control

Audio On

Audio Off

Speaker On

Speaker Off

Click in the video image and adjust/move the image.

When audio is enabled (“Audio/Video,” on page 45),
an icon is displayed on the Home window . You can then
use the icons to turn audio on and off.

When the speaker is enabled (“Audio/Video,” on

page 45), an icon is displayed on the Home window.

You can then use the icons to turn the speaker on and
off.

NOTE Internet Explorer may prompt you to accept ActiveX to view video; follow the

instructions to accept ActiveX.

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 32

Using the Web-Based C o nfiguration Utility

Setup Options

Setup Options

To access the setup options for your Cisco WVC210 Internet camera, click Setup
in the toolbar.

The login window appears:
Enter the default username (admin) and the default password (admin) and the

Setup > Basic Settings window appe ars:

7

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 33

Using the Web-Based C o nfiguration Utility

Setup Options

The following section, Configuring the Cisco WVC210 Internet Camera

Software, page35 describes all of the options available in the navigation tree.

NOTE The inactivity timeout for the camera’s web-based utility software is 5 minutes.

7

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 34

Configuring the Cisco WVC210 Internet
Camera Software

This section describes the basic functions of the camera’s web-based utility. For
information on how to use your camera for advanced monitoring, please see the

Cisco Small Business Video Monitoring System Administration Guide.

This chapter contains the following sections:

• Setup > Basic Settings, page 36

• Setup > Advance Settings, page 41

• Administration > Users Settings, page 43

8

• Administration > Maintenance, page 44

• Audio/Video, page 45

• Applications > Mail, page 49

• Applications > FTP, page 51

• Applications > SMB/CIFS, page 53

• Applications > Motion Detection, page 54

• Applications > DDNS Settings, page 56

• Pan/Tilt Settings, page 57

• Status, page 59

Please note that Microsoft Internet Explorer (IE) is the official supported browser
for the Cisco WVC210 Internet camera.

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 35

Configuring the Cisco WVC210 Internet Camera Software

Setup > Basic Settings

Setup > Basic Settings

The Setup > Basic Settings window has options for Device Settings, Network
Settings, and Wireless Settings.

Device Settings

• Camera Name—Enter the preferred name for the camera. The camera

name must not exceed 16 alphanumeric characters. By default, the last six
digits of the camera name come from the last three bytes of the MAC
address, but this can be overwritten.

• Description—Enter a description of your camera, such as the location of the

camera. Entering a description will help you identify the camera. It must not
exceed 32 alphanumeric characters. By default, your camera description is
WVC210 Wireless PTZ Video Camera.

8

• Enable LCD and LED Operations—Enable to turn on the LCD or LED.

• Current Date/Time—Displays the current date and time. If it’s not correct,

click Change to modify the time settings.

NOTE To be able to change the current date and time, uncheck the box next to Check here

if you want to update the ti me automatically thr ough the NTP Server on the Internet.

Set Date/Time

• PC’s Date and Time—Displays the current time of the PC connected to the

web-based utility.

• Camera Date and Time—Displays the current time as configured on the

camera.

• Sync with PC—Allows you to synchronize the camera to the clock on the

PC connected to the web.based utility.

• New Date—Allows you to manually enter the date for the camera.

• New Time—Allows you to manually enter a new clock setting for the

camera.

• Set New Time—Implement the new date and/o r time setting.

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 36

Configuring the Cisco WVC210 Internet Camera Software

Setup > Basic Settings

• Time Zone—Choose the time zone for your location from the drop-down

list.

• Adjust for Daylight Saving Time—Select this option if your location is

currently using Daylight Saving Time. You must uncheck the Adjust for
Daylight Saving Time check box manually when Daylight Saving Time ends
in your time zone.

• Check here if you want to update the time automatically through the NTP

Server on the Internet—Enable or disable the time server feature as
required. If enabled, the camera will contact a network time server at
regular intervals and update its internal timer.

• NTP Server Address—Enter the address of the NTP Server.

NOTE If connecting to a router, it may be necessary to enable port forwarding. See

“Configuring Port Forwarding” on page 67.

8

Network Settings

Configuration Type

• Obtain An IP Address Automatically—The camera defaults to this option,

allowing a DHCP server on your network to automatically assign the camera
an IP address.

• Fixed IP Address—Use this option to assign a fixed (static) IP address to the

camera. Assign an IP address that is unique to your local network. When
using a fixed IP address, you must configure the IP Address, Subnet Mask,
Gateway, and DNS.

• IP Address—The IP address assigned to the camera.

• Subnet Mask—The Subnet Mask as signed to the camera.

• Gateway—IP address of the gateway router between this device and

management stations that exist on other network segments.

• Primary DNS— The IP address of your ISP’s primary server, which translates

the names of websites into IP addresses.

• Secondary DNS—The IP address of your ISP’s secondary server, which

translates the names of websites into IP addresses.

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 37

Configuring the Cisco WVC210 Internet Camera Software

Setup > Basic Settings

Wireless Settings

• SSID—Enter the network’s SSID or network name here. The default is

ciscosb.

• Network Type—Select the network’s mode. Choices are: Infrastructure or

Ad-hoc.

• Channel No—If the camera is set to Ad-hoc mode, select the appropriate

channel from the list provided to correspond with your network settings. All
devices in your wireless network must use the same channel in order to
function correctly. In Infrastructure mode, you cannot specify a channel
setting on the Wireless-G Internet Camera. It is automatically configured to
match the device your camera is connected to

• Security—Click Edit Security Settings to display the Wireless Security

window.

8

.

• Security Mode—Select the appropriate option based on your wireless

network configuration. Options are: Disable, WEP, WPA Personal, WPA2
Personal, WPA/WPA2 Enterprise.

Disable

This option implements no security on your wireless net w ork. Data is not
encrypted before transmission.

WEP

WEP is a basic encryption metho d, which is not as secure as later methods such
as WPA. WEP stands for Wired Equivalent Privacy.

• TX Key—Select the number of the key used on the wireless network.

• WEP Encryption—Select the appropriate option for key length based on

your network settings.

• Passphrase—Type in the passphrase used to generate WEP keys on your

network and click Generate.

• Key 1-4—Key values can be entered in manually or generated from a

passphrase.

• Authentication—Select the appropriate authentication type used on the

wireless network.

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 38

Configuring the Cisco WVC210 Internet Camera Software

Setup > Basic Settings

WPA Personal

This method offers two encryption methods, TKIP (default) and AES with dynamic
encryption keys. Select the type of encryption method you want to use, TKIP or
AES. Enter the Shared Key, which can have 8 to 63 characters. Then enter the Key
Renewal Timeout, which instructs the device how often it should change the
encryption keys.

WPA2 Personal

This method always set to AES encryption methods, with dynamic encryption
keys. Enter the Shared K e y, which can have 8 t o 63 characters. Then enter the Key
Renewal Timeout, which instructs the device how often it should change the
encryption keys.

WPA/WPA2 Enterprise

8

WPA2 Enterprise requires some advance d expertise because it involves setting
up a RADIUS server for authentication and, in some cases, creation of certificates
for both the RADIUS server and the camera.

If you are using WPA/WPA2 Enterprise security, you will need to upload security
certificates to the camera. Certificates must be in the following format:

• Root certificate: DER encoded binary x.509 (CER/PEM)

• User certific ate: Personal Information Exchange (PKCS#12(.PFX))

In WPA/WPA2 Enterprise, you can choose your protocol type. Select between
EAP-TLS and EAP-TTLS.

EAP-TLS

With EAP-TLS you enter the User ID and Password for the RADIUS server and
choose where the camera should check for the Server and User certificate.

• User ID—The user ID used to login to your RADIUS server.

• Root CA—A root certificate is an unsigned public key certificate, or a self-

signed certificate, which implies that you trust your browser’s publisher to
include correct root certificates, and in turn the certificate authorities it
trusts, and anyone to whom the CA may have issued a certificate-issuing­certificate, to faithfully authenticate the users of all their certificates.

• User CA—A user certificate is a signed private key certificate, which

implies that you trust your browser’s publisher to include correct user
certificates, and in turn the certificate authorities it trusts, and only user to

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 39

Configuring the Cisco WVC210 Internet Camera Software

Setup > Basic Settings

whom the CA may have issued a certificate-issuing-certificate, to faithfully
authenticate the users of all their certificates.

• Password—The login t o the RADIUS server, and must match the key st or ed

on the RADIUS server.

EAP-TTLS

With EAP-TTLS you choose the authentication protocol (MS-CHAP V2, MS-CHAP,
PAP, EAP-MD5, and EAP-GTC) to transfer the CA to the RADIUS server. You will
also enter the User ID, Password, and anonymous ID for the RADIUS server and
choose where the camera should check for the server certificate.

• Process Met hod—Choose an authentication method (MS-CHAP, MS-CHAP

v2, PAP, EAP-MD5, and EAP-GTC) as required to handle the processing and
transmission of the CA to your RADIUS server.

8

• User ID—The user ID used to login to your RADIUS server.

• Password—The login to the RADIUS server.

• Anonymous ID—The unsigned public ID used for login to your R A DIUS

server.

• Root CA—A root certificate is an unsigned public key certificate, or a self-

signed certificate, which implies that you trust your browser’s publisher to
include correct root certificates, and in turn the certificate authorities it
trusts, and anyone to whom the CA may have issued a certificate-issuing­certificate, to faithfully authenticate the users of all their certificates.

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 40

Configuring the Cisco WVC210 Internet Camera Software

Setup > Advance Settings

Setup > Advance Settings

The Setup > Advance Settings window has options for RTSP/RTP and Other.

RTSP/RTP

Real Time Streaming Protocol (RTSP) is a standard for connected client(s) to
control streaming data (MPEG-4) over the World Wide Web. Real-Time Transport
Protocol (RTP) is an Internet protocol used for transmitting single real-time
multimedia data such as audio and video to a select group of connected clients.
RTSP uses RTP to format packets of multimedia content.

• RTSP Port—Enter the RTSP Por t number (between 1024 to 65535) in the

field provided. The default RTSP port is 554.

8

• RTP Data Port—The camera’s data port number has been pre-configured

and can be used for multicasting. It does not normally need to be re­configured. If a port number does need to be changed, please contact your
network administrator. If a change is necessary, ent er the data port number
(1024 to 65494, even numbers only) in the field provided. The default RTP
port is 5000.

• Max RTP Data Packet—Allows you to define the maximum size of the RTP

data packets. The length can be between 400 to 1400 bytes. The default
value is 1400 bytes.

• Enable Multicast—The camera’s video and audio IP addresses have been

pre-configured and can be used for multicasting. Normally these settings
do not need to be reconfigured. If an address does need to be changed,
please contact your network administrator and refer to the camera’s online
Help.

HTTP

• HTTP Port—The default port of 80 is the port your web browser uses to

access your camera. If a different port is entered, HTTP conne ctions (from
your web browser, viewer and recorder utility) can use that port instead of
the standard HTTP port 80 to access the camera. The supported port
numbers are in the range of 1024 to 65534. If you change the port number,
when you open the URL to the camera, you now must specify the port
number, for example: http://192.168.128.23:8002. You must specify the port
for either LAN or WAN connections.

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 41

Configuring the Cisco WVC210 Internet Camera Software

Setup > Advance Settings

Discovery Settings

• Enable UPnP (Discover Only)—If enabled, the camera will broadcast its

availability through Universal Plug and Play protocol. UPnP compatible
systems such as Windows XP will then be able to detect the presence of
the camera. For instructions on setting UPnP on your system, see

“Questions and Answers,” on page71.

• Enable Bonjour—Enabled by default. If enabled, the Cisco WVC210 IP

Camera is accessible through a Bonjour-enabled browser, such as
Microsoft Internet Explorer with a Bonjour plug-in, or the Apple Mac Safari
browser. By using Bonjour, you can easily find and click on Bonjour-enabled
items on your network.

QoS

8

• Enable QoS Mode—Check to enable Quality of Service (Q oS) for media

streams.

• DSCP—If QoS is enabled, please enter the Differentiated Services Code

Point (DSCP) to be used on processing QoS packets. The default value is

12.

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 42

Configuring the Cisco WVC210 Internet Camera Software

Administration > Users Settings

Administration > Users Settings

The Administration > Users Settings window gives options for Authentication,
Administrator, and User List.

Authentication

• Authentication—Enables an authentication check when the box is

checked. The user will need to login for all activities, even to see video on
Home window. If this box is not checked, the user can view video, but will
need to login to go to any of the setup pages.

Administrator

8

• Admin—The default administrator name and password should be changed

for security purposes. To change the administrator name and password,
enter the desired name and password (enter the password twice). Click
Change to apply the change. Spaces, punctuation, and special characters
are not supported. The administrator name is case sensitive.

User List

• User ID—The User ID cannot be modified.

• User Name—Enter the desired user name. Spaces, punctuation, and special

characters are not supported. The name is case sensitive. The maximum
length of a user name is 16 characters.

• Password—Enter the desired password in this field. The maximum length of

a password is 16 characters.

• Confirm Password—Retype the password in this field.

• Pan/Tilt—Click to allow user control PAN and TILT function.

• Setup—Click to authorize user control as an administrator.

Enter the information in the fields and click Add to add or modify a User ID. After a
user has been added, you can delete a user by selecting Delete. Select Save to
save the user configuration.

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 43

Configuring the Cisco WVC210 Internet Camera Software

Administration > Maintenance

Administration > Maintenance

The Administration > Maintenance window gives options for Restore Factory
Defaults, Restart, Firmware Upgrade, and Configuration.

Restore Factory Defaults

• Restore Defaults—Restores the camera to the factory default set tings.

Restart

• Restart—Restarts the camera.

8

Firmware Upgrade

• Upgrade Firmware—Updates the camera’s firmware; see Chapter 6,

“Upgrading the Cisco WVC210 Internet Camera Firmware.”

Configuration

• Save—Use this option to save a configuration file containing all of the

current camera management settings.

• Browse—Locate a previously saved configuration file.

• Upload—Upload a previously saved configuration file into the camera.

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 44

Configuring the Cisco WVC210 Internet Camera Software

Audio/Video

Audio/Video

Clicking on the Audio/Video window shows options for Video Settings and Audio
Settings.

Audio/Video > Video Settings

NOTE Higher video quality settings and higher frame rate settings require more

bandwidth.

MPEG-4 Settings

8

MPEG is the designation for a group of audio and video co ding standards and
related technology agreed upon by the ISO/IEC. The primary uses for the MPEG-4
standard are web (streaming media) and CD distribution, and broadcast television.

• Resolution—Select the desired video resolution setting. The default

resolution is set to 320x240.

• Video Quality Control—Choose one of the following:

- Fixed Bit Rate—Select the desired fix bit rate. The default bit rate is set

to 256 Kbps.

- Fix Quality—Select the desired image quality. The default image quality

is set to Normal.

• Max Frame Rate—Select the desired maximum frame rate. The default

maximum frame rate is set to 30 fps.

MJPEG Settings

MJPEG (Motion JPEG) is a video codec where each video field (frame) is
separately compressed into a JPEG image.

• Resolution—Select the desired video resolution format. The default

resolution is set to 320x240.

• Fixed Quality—Select the desired video quality. The default image quality is

set to Normal.

• Frame Rate Control—Select the desired frame rate. The default frame rate

is set to 30.

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Configuring the Cisco WVC210 Internet Camera Software

Audio/Video

Mobile Settings

• Enable Mobile Streaming—Enable streaming video for the mobile devices

by selecting this option.

- Resolution—Shows the default resolution of 160x120.

- Video Quality Control—Choose from one of the following options:

- Fixed Bit Rate—Select the desired fix bit rate. The default bit rate is

set to 32 Kbps.

- Fix Quality—Select the desired image quality. The default image

quality is set to Normal.

- Max Frame Rate—Select the desired maximum frame rate. The default

maximum frame rate is set to 15 fps.

8

- Access Code—Entered at the end of a URL to access a live video

camera feed through another source, for example, a cell phone
connection:

rtsp://<IP Address>/access_code

Adjustments

• Power Line Frequency—Select the power frequency (50Hz or 60Hz) used

in your region to improve the picture quality under fluorescent lighting.

• Color Balance—Select the desired option to match your environment to

obtain a better image. Options are: auto, indoor (incandescent), fluorescent
(white and yellow light), outdoor, or black and white.

• Exposure—Adjust the exposure to obtain a better image. F or example, if the

camera is facing a bright light, the image may be too dark. In this case, you
should increase the exposure. You can select an exposure value between

-3 and 3.

• Sharpness—Adjust the sharpness to obtain a better image. You can select

a sharpness value between -3 and 3.

Video Options

• Flip Image—Enable this feature if you want to rotate the image 180° on the

vertical axis.

• Mirror Image—Enable this feature if you want to rotate the image 180° on

the horizontal axis.

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Configuring the Cisco WVC210 Internet Camera Software

Audio/Video

• Enable Time Stamp—Enable this feature by checking the check box if you

want to display a time stamp on your video.

• Enable Text Display—Enable this feature by checking the check box, if you

want to display text on the video. The text can be up to 20 characters in
length. This feature is often used to identify the camera location when
multiple cameras are installed.

Audio/Video > Audio Settings

Audio is disabled by default.

• Enable Audio—Enable audio by checking the check box. When audio is

enabled, an icon is displayed on the Home window and audio is picked up
through the camera. You can then use the icons to turn audio on and off.

8

Audio On

Audio Off

Audio Mode Set tings Function

Simplex—Talk Only Enables the speaker jack.
Simplex —Listen Only Enables the microphone jack.
Half Duplex—Talk or Listen

(Not simultaneously)
Full Duplex—Talk and Listen

(Can be simultaneously)

Enables the speaker and microphone
jack but only one can be used at a time.

Enables the speaker and microphone
jack and both can be used
simultaneously.

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Configuring the Cisco WVC210 Internet Camera Software

Audio/Video

• Audio Type—When the microphone is enabled, this drop-down list allows

you to select the audio compression type.

Compression Settings Descripti on

G.711 A-Law A standard compression algorithm that

G.711 u-Law A standard compression algorithm that

• Enable Speaker—Check the box to activate an optional external speaker.

When the speaker is enabled, an icon is displayed on the Home window.
You can then use the icons to turn the speaker on and off.

8

uses 64 kbps of bandwidth and is
primarily used in Europe.

uses 64 kbps of bandwidth and is
primarily used in North America and
Japan.

Speaker On

Speaker Off

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 48

Configuring the Cisco WVC210 Internet Camera Software

Applications > Mail

Applications > Mail

Clicking on the Applications > Mail window shows options for Primary and
Secondary SMTP Servers and E-mail Setup.

NOTE Only one SMTP server is used, even if both the primary and secondary SMTP

servers are enabled. The secondary SMTP server is used if the camera can’t
connect to the primary server.

Primary SMTP Server

• Enable Primary SMTP—Check the box to enable an SMTP Server. This is

disabled by default.

8

• SMTP Mail Server—Enter the address of the Simple Mail Transport

Protocol (SMTP) server to be used to send e-mail.

• Port—Enter the port number for the mail server. The default is 25.

• Authentication—Check the box if your mail server requires authentication

and enter the following options:

- Account Name—Enter the account name to be used on the e-mail

server.

- Password—Enter the password associated with the account name.

• Test SMTP Server—Sends a test e-mail to verify the connection with the

SMTP Mail server.

Secondary SMTP

• Enable Secondary SMTP—Check the box to upload to the Secondary

SMTP server if the camera can not connect to the primary SMTP server.

• SMTP Mail Server—Enter the address of the SMTP server to be used to

send e-mail.

• Port—Enter the port number for the mail server. The default is 25.

• Authentication—Check the box if your mail server requires authentication

and enter the following options:

- Account Name—Enter the account name to be used on the e-mail

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 49

server.

Configuring the Cisco WVC210 Internet Camera Software

Applications > Mail

- Password—Enter the password associated with the account name.

E-mail Setup

• Send To—Enter at least one (1) e-mail address; the 2nd and 3rd addresses

are optional. The e-mail alert will be sent to the e-mail address or
addresses specified here.

• Show “From” as—Enter the e-mail address to be shown in the From field

when the e-mail is received.

• Subject—Enter the desired text to be shown as the subject for the e-mail

when it is received. The maximum field length is 48 characters.

NOTE The Cisco WVC210 camera does not support Secure Sockets Layer (SSL)

protocols used by many e-mail providers, such as Gmail. Therefore you will not be
able to use Simple Mail Transport Protocol (SMTP) Mail ser vers like Gmail that
require SSL encryption. You can only use e-mail providers that do not require SSL
encryption. Please contact your e-mail provider if you are not sure whether your
SMTP server uses SSL encryption.

8

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Configuring the Cisco WVC210 Internet Camera Software

Applications > FTP

Applications > FTP

Clicking on the Applications > FTP window shows options for Primary and
Secondary FTP.

NOTE Only one FTP server is used, even if both the primary and secondary FTP servers

are enabled. The secondary FTP server is used if the camera can’t connect to the
primary server.

Primary FTP

• Enable Primary F TP—Check the box to enable the FTP server. This is

disabled by default.

8

• FTP Server—Enter the address of the primary FTP server.

• Port—Enter the port number of the FTP Server. The default is 21 .

• Login Name—Enter the login name associated with the specified primary

FTP server.

• Password—Enter the password associated with the login name for the

primary FTP server.

• Enable Passive Mode—Check the box to enable the passive mode feature.

Passive mode is a more secure form of data transfer. The use of passive
mode FTP ensures all data flow initiation comes from inside the network
rather than from the outside.

• File Path Name—Enter the desired file path name on the primary FTP

server.

Secondary FTP

• Enable Secondary FTP—Enable this option to allow the camera to connect

to a secondary FTP ser ver if the primary FTP server is not available.

• FTP Server—Enter the address of the secondary FTP server.

• Login Name—Enter the login name associated with the secondary FTP

server.

• Password—Enter the password associated with the login name for the

secondary FTP server.

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Configuring the Cisco WVC210 Internet Camera Software

Applications > FTP

• Enable Passive Mode—Check the box to enable the Passive mode feature.

• File Path Name—Enter the desired file path name on the secondary FTP

server.

8

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Configuring the Cisco WVC210 Internet Camera Software

Applications > SMB/CIF S

Applications > SMB/CIFS

The Applications > SMB/CIFS window shows options for SMB/CIFS. SMB/CIFS
allows the camera to record directly into a Network Attached Storage (NAS)
device. There is no need to record to a computer and keep a computer active all
the time.

• Enable SMB/CIFS Recording—When enabled, provides seamless file

recording and uploading to a NAS device. The TCP/IP protocol installed on
the NAS device is use d for file transfer.

• SMB/CIFS Server—Enter the server hostname or IP address of your NAS

device (SMB/CIFS host server).

• Login Name—Enter your login name for the NAS device.

• Password—Enter your password for the NAS device.

8

• Upload Path—Enter the folder name to upload video to your NAS device

(SMB/CIFS host server).

• Maximum Size of Each File (MB)—Enter the maximum upload size of each

file to upload to the NAS device. The default is 10 MB.

• Enable adding timestamp to files—Enabled by default. A timestamp is

added to each recorded file and there will be multiple recorded files. Older
files will not be over-written, so the size of your recording continuously
grows. If disabled, the first video image is timestamped; any images saved
thereafter are not timestamped.

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Configuring the Cisco WVC210 Internet Camera Software

Applications > Motion Detection

Applications > Motion Detection

The Applications > Motion Detection wind ow shows options for Event and Pan/T ilt.

Event

NOTE Complete the Mail or FTP sections prior to enabling alerts.

• Enable E-mail Alert—If enabled, e-mail alert with attachments are sent

when motion is detected.

• Enable FTP Alert—If enabled, FTP alert with attachments are sent when

motion is detected.

8

• Enable SMB/CIFS Alert—If enabled, connects to the SMB/CIFS Server

when motion is detected.

- SMB/CIFS Server—Enter the server hostname or IP address of your

NAS device (SMB/CIFS host server).

- File Path—Enter the folder name to upload video to your NAS device

(SMB/CIFS host server).

- Login Name—Enter your login name for the NAS device.

- Password—Enter your password for the NAS device.

Checking either alert box will display options for the attachment.

• Interval—Defaults to two minutes before detecting the next event For no

delay, choose 0.

• Attach ment Type—JPEG Image or Video.

• Frame Rate—Defaults to 1 fps.

• Pre-Capture Length—Defaults to 0 seconds. It is definable from 0 to 4

seconds.

• Post Capture Length—Defaults to 1 sec ond.

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Configuring the Cisco WVC210 Internet Camera Software

Applications > Motion Detection

Pan/Tilt

When Motion Detection is used in conjunction with pan and tilt, the results may not
be as desired. For example, if you set motion detection for a doorway and then
pan and tilt to a differ ent location, the motion det ection ma y now be pointed at the
sky or the floor. It is recommended to disable pan and tilt when motion detection is
enabled; however, three options are available:

• Enable Motion Detection in all positions.

• Disable Pan/Tilt while Motion Detection is enabled. (Recommended)

• Allow Motion Detection only in the set motion detection zone (ignore zones

outside of set area). If you move the position of the camera (by panning or
tilting) then motion detection is disabled.

• Check the box to set the idle time for motion det ection position. One minute

is the default.

8

• Set Area & Sensitivity—Click to enter the motion detection sub-window.

You can set the area or areas of the video image t o be examined, and adjust
the sensitivity of detection for each area.

NOTE Motion detection can be triggered by rapid changes in lighting conditions, as well

as by moving objects. For this reason, it should only be used indoors.

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Configuring the Cisco WVC210 Internet Camera Software

Applications > DDNS Settings

Applications > DDNS Settings

The Applications > DDNS window contains DDNS Settings.

• Enable DDNS—Enables Dynamic Domain Name Service (DDNS). When

used with a DDNS service provider, you can access your camera over the
Internet using a domain name instead of an IP address.

• Service Provider—Select your service provider. If you do not have an

account, you can se lect a service provider and click Web Site.

• Host Name—Enter the host name (Domain Name) allocated to you by the

DDNS Server provider.

• Account—Enter the login name for the DDNS account.

• Password—Enter the password for the DDNS account.

8

• Check WAN IP Address—Allows you to pick how often the device should

check to see if the IP address has changed. If the IP address has changed,
the DDNS Server will be notified.

• Starting at—Allows you set when to start checking if the IP address has

changed.

NOTE To complete the DDNS Service setup, por t forwarding needs to be configured on

your router. See “Configuring Port Forwarding” on page 67.

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Configuring the Cisco WVC210 Internet Camera Software

Pan/Tilt Settings

Pan/Tilt Settings

The Pan/Tilt Settings window shows the Set Preset, Pan/Tilt Control, and Rotation
Sequence settings for the camera.

8

Set Preset

• Set Positions—Set the desired position through adjusting the control panel.

• Calibration—Reset the calibration of Pan/Tilt area.

• Set Home—Sets the desired Home position.

• Current Position—Name the current desired position and then click Add to

add into the preset list. You can add up to nine preset points.

• Preset Position—Use to delete a preset position. Select the preset position

you don't need and then click Delete.

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Configuring the Cisco WVC210 Internet Camera Software

Pan/Tilt Settings

Pan/Tilt Control

• Pan/Tilt Movem ent—Check On if you want to use the Pan/Tilt Movement

feature.

• Default Home Position—Click to reset to the default home position.

Rotation Sequence

• Rotation Sequence Window—This feature determines how the camera will

move when it is set to Rotate. You can set a number of Preset Positions; the
camera will go to the first position, then move through the list of preset
positions until it is finished. The camera will stop at the last position in the
list.

- To create the Preset Sequence, select the desired Preset Position in the

left column, and click Add >>. Repeat until the desired sequence is
complete. Note that you can add the same Preset Position more than
once; this can be used to make the camera stay longer at one position.

8

- To delete a position from the Sequence, select the desired position and

click Delete.

• Time—Determines how long the camera will stay at each position while

executing the sequence. Set this to the desired value.

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Configuring the Cisco WVC210 Internet Camera Software

Status

Status

The Status window shows options for System, Image, Network, Wireless, and
Syslog.

System Status

• Firmware Version—Version of the firmware currently installed.

• MAC Address—Displays the MAC address of the camera.

• Camera Name—Displays the name of the camera, as defined on the Basic >

Device Settings window. By default, the last six digits of the camera name
come from the last three by tes of the MAC address.

• Description—Displays the description of the camera, as defined on the

Basic > Device Settings window.

8

• Date/Time—Displays the current date/time as configured on the camera.

Image Status

• MPEG-4/MJPEG

- Resolution—Displays the image size of the video stream.

- Image Quality—Displays the image quality of the video stream.

- Frame Rate—Displays the frame rate of the video stream.

Network Status

• Network Type— Displays the type of network the camera is conne cted to.

• IP Address— Displays the IP address assigned to the camera.

• Subnet Mask—Displays the subnet mask assigned to the camera.

• Gateway—Displays the IP address of the gateway used by the camera.

• Primary DNS—Displays the IP address of the primary Domain Name Server

used by the camera.

• Secondary DNS—Displays the IP addr ess of the secondary Domain Name

Server used by the camera.

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Configuring the Cisco WVC210 Internet Camera Software

Status

Wireless Status

• SSID—Displays the wireless network name (SSID) used by the camera.

• Channel—Displays the wireless channel used by the camera.

• Security—Indicates if wireless security is being used by the camera.

• Signal Strength—Shows the wireless signal strength.

Syslog

• Syslog Server—Check this to enable the Syslog server, and then enter the

IP address of your Syslog server.

• Log—Displays the systems activities. Click Clear Log to erase all the

entries in the System Log.

8

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 60

9

Sample Configurations for the Cisco WVC210
Internet Camera

Your Cisco WVC210 Internet camera is capable of many functions. The following
are sample configurations for the most popular Cisco WVC210 camera settings:

• Configuring Instant Recording, page 61

• Defining Preset Locations for Auto Patrol, page 62

• Using Auto Patrol, page 63

• Configuring E-Mail Alerts, page 64

• Configuring Motion Detection, page 66

• Configuring Port Forwarding, page 67

Please note that Microsoft Internet Explorer (IE) is the official supported browser
for the Cisco WVC210 Internet camera.

Configuring Instant Recording

To configure instant recording, follow these steps:

STEP1 Click Home in the toolbar to go to the Cisco WVC210 Home window.

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Sample Configurations for the Cisco WVC210 Internet Camera

Defining Preset Locations for Auto Patrol

STEP 2 On the Home window, click Start Recording in the Video Options Panel (see

Video Options Panel, page 29 for more information).

Recording is enabled.

STEP 3 Click Save in the dialog box if you agree with the default location (\My

Documents\Record). Otherwise, click Browse and choose another location.

STEP4 Click Stop Recording when you want to stop recording.

9

Defining Preset Locations for Auto Patrol

To define preset positions for the camera patrol sequence, follow these steps:

STEP1 Access the setup options for your Cisco WVC210 Internet camera by clicking

Setup.

STEP 2 Log in as required.
STEP 3 Go to the Pan/Tilt window.
STEP4 Use the PTZ Directional Movement arrows to set a preset position.
STEP 5 Name the position in the Current Position box.
STEP 6 Click Add. This position is now is your first preset position.
STEP 7 Continue to add more positions, up to 9.
STEP 8 When you are done setting preset positions, click Save.

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Sample Configurations for the Cisco WVC210 Internet Camera

Using Auto Patrol

Using Auto Patrol

Once your preset positions are set, you can use the Rotational Sequence window
to set a patrol schedule. The camera will go t o the first position, then move thr ough
the list of preset positions until it is finished. The camera will stop at the last
position on the list.

To create the patrol sequence, follow these steps:

STEP1 Access the setup options for your Cisco WVC210 Internet camera by clicking

Setup.

STEP 2 Log in as required.
STEP 3 Go to the Pan/Tilt window.

9

STEP4 Click a preset in the Rotational Sequence Window (1-9).
STEP 5 Set a time for the camera to stay in that position (options range from 5 -60

seconds).

STEP 6 Click Add. This position is now is the first in your rotational sequence.
STEP 7 Continue to add more positions; when you are done, click Save.
STEP 8 Return to the Home window.
STEP 9 Click the Camera Patrol icon to pan once through your preset locations.

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 63

Sample Configurations for the Cisco WVC210 Internet Camera

Configuring E-Mail Alerts

Configuring E-Mail Alerts

When using motion detection, you may want to be advised by e-mail when
something is detected. Configure your e-mail settings first, and then configure
Motion Detection. See Configuring Motion Detection, page 66.

NOTE The Cisco WVC210 camera does not support Secure Sockets Layer (SSL)

protocols used by many e-mail providers, such as Gmail. Therefore you will not be
able to use SMTP Mail servers like Gmail that require SSL encryption. Y ou can only
use e-mail providers that do not require SSL encryption. Please contact your e-mail
provider if you are not sure whether your SMTP server uses SSL encryption.

To configure e-mail alerts, follow these steps:

9

STEP1 Access the setup options for your Cisco WVC210 Internet camera by clicking

Setup.

STEP 2 Log in as required.
STEP 3 Go to the Applications > Mail window.
STEP4 Check the box to enable an SMTP Server.
STEP 5 Provide the SMTP server name or the IP address and port number of the SMPT

server. An account name and password are only required if your mail server
requires authentication.

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Sample Configurations for the Cisco WVC210 Internet Camera

Configuring E-Mail Alerts

NOTE If both the Primary and Secondary SMTP servers are configured, e-mail alerts are

sent out only through the Primary Server . If ther e is an e-mail failure with the Primary
Server, then the camera attempts to route the e-mail alert through the Secondary
Server.

STEP 6 Enter a subject and fill in the Send To and Show From e-mail addresses .

9

STEP 7 Click Save to save your settings.

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Sample Configurations for the Cisco WVC210 Internet Camera

Configuring Motion Detection

Configuring Motion Detection

NOTE Motion Detection cannot be configured using the Firefo x browser. Internet Explorer

must be used to configure motion detection.

To set the motion detection area of the video image to be examined and adjust the
sensitivity of detection, follow these steps:

STEP1 Access the setup options for your Cisco WVC210 Internet camera by clicking

Setup.

STEP 2 Log in as required.

9

STEP 3 Go to the Applications > Motion Detection window.
STEP4 Under Event, check Enable E-mail Alert.
STEP 5 A message window is displayed; click OK.

STEP 6 Click Save to save your settings.

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Sample Configurations for the Cisco WVC210 Internet Camera

Configuring Port Forwarding

STEP 7 Click Set Area & Sensitivity near the bottom of the window. The Set Area and

Sensitivity window is displayed

STEP 8 Customize the desired areas of sensitivity. You can choose the entire window to

monitor by selecting Full Screen. Or, you can select one or more windows (2, 3,
and 4) and isolate smaller and specific sections within the window.

STEP 9 Adjust the sensitivity of each window by using the threshold slider (less threshold

means more sensitivity).

STEP10 Click Save to save your settings. You are now set to receive motions detection e-

mail alerts.

NOTE Motion detection is triggered only if the camera is facing the preset motion

detection position. If you would like enable motion detection in all positions, select
Enable Motion Detection In All Positions in the Applications > Motion Detection >
Pan/Tilt section.

9

Configuring Port Forwarding

Port forwarding allow s Internet access to multiple cameras that are located inside
a private network. For example, you have two cameras behind a NAT router – one
is on alternate port 1024 and the second one is on port 1028. To access each
camera individually, setup two port forwarding rules to access the web interface
of the camera. You can then go to http://x.x.x.x:####/ where x.x.x.x is the WAN IP of
the router and #### is the defined alternate port on the camera.

To set up port forwarding, follow these steps:

STEP 1 From the camera’s web-based utility, click Setup > Advance Setup.
STEP 2 Enter a port number in the HTTP Port field. For example, enter 1028. Valid port

settings are 1024-65535.
When you open the URL to the camera, y ou now must specify the port number . For

example: http://192.168.1.99:1028

STEP 3 Click Save and close the window.

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Sample Configurations for the Cisco WVC210 Internet Camera

Configuring Port Forwarding

STEP 4 Enter the IP address of your router in your web browser’s Address field and press

Enter. For this example, we used the default IP address of 192.168.1.1.

STEP 5 From the web-based configuration utility , click F i r e w al l > Po rt Ra n g e F o rw ar d i n g .

This example shows the Port Range Forwarding window of the Cisco
WRVS4400N router.

9

STEP 6 In the Port Range Forwarding window, configure the following:

a. Enter the Application name, such as Camera.
b. Enter the Start and End port. In this example, 1028 is used and this should

match the HTTP port configured on the camera in Step 2 on page 67.
c. Ensure that Protocol is set to Both (TCP and UDP).
d. Enter the IP address of the camera, in the IP Address field.
e. Check the Enable box to enable forwarding.

STEP 7 Click Save to save the configuration to the router.
STEP 8 Locate the WAN IP address for your router. Click Setup > Summary to view the

WAN IP address of the router. The WAN IP address is displayed in the Network
Status Setting section.

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Sample Configurations for the Cisco WVC210 Internet Camera

Configuring Port Forwarding

This example shows the Summary window of the Cisco WRVS4400N router.

Now you should be able to access your camera over the Internet by typing in the
WAN IP address of your router, a colon, and the defined port number in the
following format: http://router’s WAN IP address:port

9

For example, http://12.19.89.212:1028

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 69

Sample Configurations for the Cisco WVC210 Internet Camera

Setting Security Precautions on the Cisco WVC210

Setting Security Precautions on the Cisco WVC210

The following is a short list of recommended security precautions:

STEP1 Change the default S SID from the Setup > Basic window, scroll to Wireless

settings.
Change the SSID periodically.

STEP 2 Disable SSID Broadcast on your access point or wireless router.
STEP 3 Change the default user name and password for the administrator account from

the Setup > Users window.

STEP4 Use the highest encryption algorithm possible.

• Use WPA if it is available. From the Setup > Basic window, scr oll t o Wir eless

settings. Please note that this may reduce your network performance.

9

• If using WEP, change the WEP encryption keys periodically. From the Setup

> Basic window, scroll to Wireless s ettings.

NOTE Some of these security features are available only through the network router or

access point. Refer to the router or access point documentation for more
information.

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Troubleshooting

Questions and Answers

This appendix provides solutions to problems that may occur during the
installation and operation of the Cisco WVC210 Wireless-G Internet Camera. Read
the description below to solve your problems. If you can't find an answer here,
check the Cisco Small Business Video Surveillance Cameras homepage at

www.cisco.com/go/surveillance.

NOTE Microsoft Internet Explorer (IE) is the official supported browser for the Cisco

WVC210 Internet camera.

A

Q. When I try to connect to the Wireless Network Camera, I get prompted

for a use r name and password.

You should be prompted for a user name and password when you first
connect to the camera. Enter the Administrator ID and Password set on the
User window. The Username/Password prompt indicates that the
Administrator has restricted access to specified users. Ask the
Administrator for your Username and Password. If this has not been s e t, it
should still be the default of admin/admin.

Q. I can't connec t to the Wireless Network Camera using a Wireless

connection.

You must perform the initial configuration of the Cisco WVC210 camera
from a personal computer connected to the camera using a wired
connection to the Ethernet port. The initial configuration cannot be
performed over a wireless connection.

Once the initial configuration is complete, disconnect the LAN cable and
unplug the camera. If a LAN cable is connected to the LAN port, the
Wireless interface is disabled. In order to switch from wired to wireless (or
wireless to wired) the camera needs to be rebooted (unplugged and then
plugged in again.)

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 71

Troubleshooting

Questions and Answers

A

Also check that your PC and the Wireless Network Camera have
compatible Wireless settings.

- The mode (Infrastructure or Ad-hoc) must be correct.

- The SSID must match.

- The wireless security settings must match.

- In Ad-hoc mode, the channel should match, although this is often not

required.

Q. My video quality suddenly deteriorated.

This can happen when an additional viewer connects to the Wireless
Network Camera, overloading the camera or the available bandwidth. The
image size and quality can be adjusted to cater for the required number of
viewers and the available bandwidth.

Q. The motion detection feature doesn't send me any e-mails.

The Cisco WVC210 camera does not support Secure Sockets Layer (SSL)
protocols used by many e-mail pr oviders, such as Gmail. Therefore you will
not be able to use Simple Mail Transport Protocol (SMTP) Mail ser vers like
Gmail that require SSL encryption. Contact your e-mail provider if you are
not sure whether your SMTP server uses SSL encryption.

You must use a static IP address (you can copy the DHCP Address), but the
DNS server must be that of the ISP and not of the router. You can find this
address in the router's status log for WAN IP Address.

Q. When using the motion detection feature, I receive e-mails that don't

show any moving objects.

The motion detection feature doesn't actually detect motion. It compares
frames to see if they are different. Major differences between frames are
assumed to be caused by moving objects.

But the motion detector can also be triggered by sudden changes in the
level of available light or movement of the camera itself. For example,
twilight, like dusk and dawn, can cause false positive detections. Motion
detection should not be used if the camera is outdoors because of the
possibility of false positives. The motion detection feature works best in
locations where there is good steady illumination, and the camera is
mounted securely.

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 72

Troubleshooting

Questions and Answers

A

Q. The video image is blurry.

Try cleaning the dome, or adjusting the MPEG-4 or MJPEG image quality
setting found in Audio/Video > Video Settings, pa ge 45.

Q. How do I set up UPnP so my cameras broadcast their availability to my

network?

UPnP networking technology provides automatic IP configuration and
dynamic discovery of devices added to a network. Services and
capabilities offered by networked devices, such as printing and file sharing,
are available among each other without a lot of network configuration.

UPnP Is automatically enabled on the cameras. In a Windows environment,
it may or may not be enabled. On Windows XP, you must log on to the
computer as a system administrator t o install the UPnP components. If using
Windows Vista, UPnP Is enabled by default. However, if it is not enabled,
turn off UAC (User Access Control) before following this procedure.

Follow these steps to enable UPnP user interface on your computer :

STEP1 Go to Start, click Control Panel, and then click Add or Remove Programs.
STEP 2 In the Add or Remove Programs dialog box, click Add/Remove Windows

Components.

NOTE If the default ports are already used by another device connecting to the same

router, the camera will select another port.

STEP 3 In the Windows Components Wizard dialog box, make sure Networking Services

is checked.

STEP4 Highlight Networking Services, and then click Details.
STEP 5 In the Networking Services dialog box, select Universal Plug and Play and then

click OK.

STEP 6 Click Next in the following window.
STEP 7 Click Finish. UPnP is enabled.

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 73

Troubleshooting

Windows Help

TIP Another way to enable UPnP on Windows XP is to go to My Network Places and

Windows Help

A

on the left tab click on Show icons for networked UPnP devices.

Almost all wireless products require Microsoft Windows. Windows is the most
used operating system in the world and comes with many features that help make
networking easier. These features can be accessed through Windows Help and
are described in this appendix.

TCP/IP

Before a computer can communicate with an access point or router, TCP/IP must
be enabled. TCP/IP is a set of instructions, or protocol, all PCs follow to
communicate over a network. Your PCs will not be able to use networking without
having T CP/IP enabled. Windows Help provides complete instructions on enabling
TCP/IP.

Shared Resources

If you wish to share printers, folders, or files over your network, Windows Help
provides complete instructions on using shared resources.

Network Neighborhoo d/My Network Places

Other PCs on your network appear under Network Neighborhood or My Network
Places (depending upon the version of Windows you’re running). Windows Help
provides complete instructions on adding PCs to your network.

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 74

Specifications

Cisco WVC210

Resource Description

B

Standards

Ports Ethernet, Antenna, Microphone in, Speaker Out,

Protocols TCP/IP, HTTP, DHCP, SMTP, FTP, NTP, DNS, UPnP, RTP,

Button One Reset Button

Cabling UTP CAT 5

LEDs Power, Activity, Ethernet, Wireless

Sensor 1/4 in. CMOS

Focal Length 500mm~Infinity

Frame Rate Up to 30 fps

Resolution 640 x 480, 320 x 240, 160 x 120

IEEE802.11g, IEEE802.11b, IEEE802.3, IEEE802.3u,
IEEE802.1p (QoS Priority), IEEE802.1q (VLAN),

802.11e (Wireless QoS)

Power

RTSP, and DDNS

Illumination 1LUX@F2.0

Field of View 60 degrees

Auto Patrol 9 Definable Preset Points by User

Pan ± 67 degrees

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 75

Specifications

B

Resource Description

Tilt -34 degrees (down) to +30 degrees (up)

Web UI Built in Web UI for Easy Browser-Based

Configuration (HTTP)

Web Browser Browser Internet Explorer 6.0 (or later) with

ActiveX support for viewing, recording, playback
and setting motion detection; limited support for
Safari and Mozilla Firefox (no motion detection).

Logging Event Logging (SYSLOG)

Upgrades Firmware Upgradable Through Web-Browser

Dual Streaming Codecs MPEG-4 Simple Profile, MJPEG

Snapshot JPEG

Image Position Flip and Mirror

Image Settings Brightness and Contrast

Motion Detection 4 detection areas with individual sensitivity

thresholds; triggers alerts.

Compression G.711 A-law and U-law

Sampling Rate 8 KHz

Dual Bit Rate 16 Kbps

Image Settings Brightness and Contrast

Monitor and Recording Software

WEP/WPA WEP 64bit/128bit, WPA-TKIP, WPA-PSK, WPA2-PSK

User List Three-level user rights list to view video and to

Monitoring and recording for up to 16 cameras.
Monitor live video, record, and play back
simultaneously.

control camera.

Username/Password Logon authentication 20 characters username and

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 76

8 characters password.

Specifications

B

Resource Description

NTP Network Time Protocol synchronizes camera date

and time with your network.

SMTP Simple Mail Transfer Protocol Client allows video

clips to be emailed.

FTP Client FTP Client facilitates scheduling transfer of images

to an FTP server.

DDNS

Samba Client

UPnP On by default. Allows auto-discovery of the

Dimensions 1.26 in. x 7.83 in. x 6.89 in. (32 mm x 199 mm x

Unit Weight 1.01 lb (.46 kg)

Power 5DVC 2.0A Switching Power Supply

Certifications Wi-Fi, FCC, CE and UL

Operating Temp -32 to 113°F (0 to 45°C)

Storage Temp -4 to 140°F (-20 to 70°C)

Operating Humidity 10 to 80%, Non-condensing

Dynamic DNS facilitates accessing the camera by
name, irrespective of the camera IP address.

Used for recording files straight to a NAS without
having to leave the PC running.

camera by other UPnP devices.

175 mm)

Storage Humidity 0 to 90%, Non-condensing

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 77

Where to Go From Here

Cisco provides a wide range of resources to help you and your customer obtain
the full benefits of the Cisco WVC210 Internet Video Cameras.

Product Resources

Support Location

C

Online Technical Support and
Documentation

Product Information www.cisco.com/go/surveillance
Phone Support Contacts www.cisco.com/en/US/support/

Camera Software Downloads http://www.cisco.com/en/US/products/

Product Documentation Location

Cisco Small Business
Model WVC210 Wireless-G PTZ
Internet Video Camera with 2-Way
Audio Quick Start Guide

Administration Guide for the SW­VMS16 Video Monitoring System

www.cisco.com/support

tsd_cisco_small_business_support_cent
er_contacts.html

ps9944/
tsd_products_support_series_home.html

http://www.cisco.com/en/US/products/
ps9944/
prod_installation_guides_list.html

http://www.cisco.com/en/US/products/
ps9944/
prod_maintenance_guides_list.html

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 78

Where to Go From Here

C

Cisco Small Business
Model WVC210 Wireless-G PTZ
Internet Video Camera with 2-Way
Audio Administration Guide

Cisco Small Business Location

Cisco Partner Central site for
Small Business (Partner Login
Required)

Cisco Small Business Home www.cisco.com/smb
Marketplace www.cisco.com/go/marketplace

http://www.cisco.com/en/US/products/
ps9944/
prod_maintenance_guides_list.html

www.cisco.com/web/partners/sell/smb

WVC210 Wireless-G PTZ Internet Video Camera With 2-Way Audio Administration Guide 79