For Cisco C170 Email Security Appliance, Cisco M170 Content Security
Management Appliance, and Cisco S170 Web Security Appliance
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
Text Part Number: OL-28365-01
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL
STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT
WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT
SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE
OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.
The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required
to correct the interference at their own expense.
The following information is for FCC compliance of Class B devices: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If the equipment causes interference to radio or television reception, which can be
determined by turning the equipment off and on, users are encouraged to try to correct the interference by using one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Modifications to this product not authorized by Cisco could void the FCC approval and negate your authority to operate the product.
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH
ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR
LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF
DEALING, USAGE, OR TRADE PRACTICE.
IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING,
WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO
OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this
URL:
www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership
relationship between Cisco and any other company. (1110R)
Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display
output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in
illustrative content is unintentional and coincidental.
Front Panel LEDs1-3
Rear Panel LEDs1-5
Rear Panel Ports1-6
Alarm LED1-8
Management Interface1-8
Hard Disk Drives1-8
Hardware and Technical Specifications1-9
2Preparing for Installation2-1
Installation Overview2-1
Safety Recommendations2-2
Maintaining Safety with Electricity2-2
Preventing Electrostatic Discharge Damage2-3
Working in an ESD Environment2-3
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Site Environment2-4
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Contents
Preventive Site Configuration2-4
Power Supply Considerations2-5
Configuring Equipment Racks2-7
CHAPTER
CHAPTER
3Installing and Connecting the Cisco 170 Series Appliance3--1
Installing the Cisco 170 Series Appliance with Slide Rails3--1
Verifying the Box Contents3--1
Disassembling the Slide Rail3-0
Attaching Inner Rails to the Appliance3-1
Verifying the Rack Type3-2
Securing Round Hole Racks3-3
Securing Threaded Hole Racks3-3
Attaching the Outer Slide Rail to Round and Square Hole Racks3-4
Attaching the Outer Slide Rail to Threaded Hole Racks3-5
Installing the Appliance3-6
Securing the Appliance3-7
Rack Mounting the Cisco 170 Series Appliance3-8
Guidelines and Recommendations3-8
Rack Mounting the Cisco C170, Cisco M170, or Cisco S170 Appliances3-8
Connecting the Interface Cables and Verifying Connectivity3-10
4Maintaining the Cisco 170 Series Appliance4-1
APPENDIX
iv
Fixed AC Power Supply4-1
Removing and Installing Hard Disk Drives4-1
Maintenance Scenarios4-2
Replacing the Hard Disk Drives4-2
Contacting Service and Support4-3
AIdentifying Cable PinoutsA-1
10/100/1000BaseT ConnectorsA-1
Console Port (RJ-45)A-2
RJ-45 to DB-9A-3
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Preface
Contents
This preface includes the following sections:
• Document Objectives, page vii
• Audience, page vii
• Document Organization, page viii
• Document Conventions, page viii
• Installation Warnings, page ix
• Where to Find Safety and Warning Information, page xiii
• Related Documentation, page xiii
• Obtaining Documentation and Submitting a Service Request, page xiii
Document Objectives
Audience
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This guide describes how to install and maintain the Cisco 170 series appliance. The information in this
guide applies to the following Cisco 170 series (Cisco 170 series) appliance models:
• Vertical bars (|) separate alternative, mutually exclusive elements.
• Boldface indicates commands and keywords that are entered literally as shown.
• Italics indicate arguments for which you supply values.
Examples use these conventions:
• Examples depict screen displays and the command line in screen font.
• Information you need to enter in examples is shown in boldface screen font.
• Variables for which you must supply a value are shown in italic screen font.
Graphical user interface examples uses these conventions:
• Boldface indicates buttons and menu items.
• Selecting a menu item (or pane) is indicated by the following convention:
Choose Start > Settings > Control Panel.
NoteMeans reader take note. Notes contain helpful suggestions or references to material not covered in the
manual.
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Installation Warnings
Before installing the appliance, be sure to read the Safety and Compliance Guide for the Cisco Content
Security Appliances document at:
http://www.cisco.com/en/US/docs/security/esa/hw/SafetyAndComplianceGuide.pdf. This document
contains important safety information. This section includes the following warnings:
• Power Supply Disconnection Warning, page ix
• Jewelry Removal Warning, page ix
• Wrist Strap Warning, page x
• Work During Lightning Activity Warning, page x
• Work During Lightning Activity Warning, page x
• Installation Instructions Warning, page x
• Chassis Warning for Rack-Mounting and Servicing, page x
• SELV Circuit Warning, page x
• Ground Conductor Warning, page x
• Blank Faceplates and Cover Panels Warning, page xi
• Product Disposal Warning, page xi
• Short-Circuit Protection Warning, page xi
• Compliance with Local and National Electrical Codes Warning, page xi
• TN Power Warning, page xi
• TN Power Warning, page xi
• TN Power Warning, page xi
• Multiple Power Cord, page xi
• Multiple Power Cord, page xi
• Circuit Breaker (15A) Warning, page xi
• Grounded Equipment Warning, page xii
• Safety Cover Requirement, page xii
• Faceplates and Cover Panel Requirement, page xii
Power Supply Disconnection Warning
Warning
Before working on a chassis or working near power supplies, unplug the power cord on AC units.
Statement 12
Jewelry Removal Warning
Warning
Before working on equipment that is connected to power lines, remove jewelry (including rings,
necklaces, and watches). Metal objects will heat up when connected to power and ground and can
cause serious burns or weld the metal object to the terminals.
Statement 43
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Wrist Strap Warning
Warning
During this procedure, wear grounding wrist straps to avoid ESD damage to the card. Do not directly
touch the backplane with your hand or any metal tool, or you could shock yourself.
Work During Lightning Activity Warning
Warning
Do not work on the system or connect or disconnect cables during periods of lightning activity.
Statement 1001
Installation Instructions Warning
Warning
Read the installation instructions before connecting the system to the power source.
Chassis Warning for Rack-Mounting and Servicing
Warning
To prevent bodily injury when mounting or servicing this unit in a rack, you must take special
precautions to ensure that the system remains stable. The following guidelines are provided to ensure
your safety:
this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom
of the rack.If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit
in the rack.
This unit should be mounted at the bottom of the rack if it is the only unit in the rack.When mounting
Statement 1006
Statement 94
Statement 1004
SELV Circuit Warning
Warning
To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network
voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some
LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables.
Ground Conductor Warning
Warning
This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the
absence of a suitably installed ground conductor. Contact the appropriate electrical inspection
authority or an electrician if you are uncertain that suitable grounding is available.
Statement 1021
Statement 1024
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Blank Faceplates and Cover Panels Warning
Warning
Blank faceplates and cover panels serve three important functions: they prevent exposure to
hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI)
that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not
operate the system unless all cards, faceplates, front covers, and rear covers are in place.
1029
Product Disposal Warning
Warning
Ultimate disposal of this product should be handled according to all national laws and regulations.
Statement 1040
Short-Circuit Protection Warning
Warning
This product requires short-circuit (overcurrent) protection, to be provided as part of the building
installation. Install only in accordance with national and local wiring regulations.
Compliance with Local and National Electrical Codes Warning
Warning
Installation of the equipment must comply with local and national electrical codes.
Statement
Statement 1045
Statement 1074
TN Power Warning
Warning
The device is designed to work with TN power systems.
Multiple Power Cord
Warning
This unit has more than one power cord. To reduce the risk of electric shock when servicing a unit,
disconnect the power cord of the power strip that the unit is plugged into.
Circuit Breaker (15A) Warning
Warning
This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that
a fuse or circuit breaker no larger than 120 VAC, 15A U.S. (240 VAC, 10A international) is used on the
phase conductors (all current-carrying conductors).
Statement 19
Statement 137
Statement 13
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Grounded Equipment Warning
Warning
This equipment is intended to be grounded. Ensure that the host is connected to earth ground during
normal use.
Statement 39
Safety Cover Requirement
Warning
The safety cover is an integral part of the product. Do not operate the unit without the safety cover
installed. Operating the unit without the cover in place will invalidate the safety approvals and pose
a risk of fire and electrical hazards.
Faceplates and Cover Panel Requirement
Warning
Blank faceplates and cover panels serve three important functions: they prevent exposure to
hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI)
that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not
operate the system unless all cards, faceplates, front covers, and rear covers are in place.
142
Statement 117
Statement
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Where to Find Safety and Warning Information
For safety and warning information, see the Safety and Compliance Guide for the Cisco Content Security
Appliances document at the following URL:
This document describes the international agency compliance and safety information for the Cisco 170
series. It also includes translations of the safety warnings used in this guide.
Related Documentation
For additional documentation on the Cisco 170 series appliances, see the following:
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional
information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and
revised Cisco technical documentation, at:
Subscribe to the What’s New in Cisco Product Documentation as an RSS feed and set content to be
delivered directly to your desktop using a reader application. The RSS feeds are a free service. Cisco currently
supports RSS
Ve r si o n 2.0.
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CHAP T ER
1
Cisco 170 Series Appliance
We recommend that you read the entire guide before beginning any of the procedures contained herein.
Warning
CautionRead the safety warnings in the Safety and Compliance Guide for the Cisco Content Security Appliances
Only trained and qualified personnel should install, replace, or service this equipment.
and follow proper safety procedures when performing any tasks in this document. See:
This chapter describes the Cisco 170 series appliance, including the front and rear panels, LEDs, rear
panel ports, and the hardware and technical specifications of the product.
This chapter includes the following sections:
• Cisco 170 Series Overview, page 1-1
• Cisco 170 Series Appliance Panels, page 1-3
• Alarm LED, page 1-8
• Management Interface, page 1-8
• Hard Disk Drives, page 1-8
• Hardware and Technical Specifications, page 1-9
Cisco 170 Series Overview
Statement 49
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The Cisco 170 series is a family of next-generation content security appliances capable of providing the
following features and functionality for small businesses, branch offices, and organizations:
• Simplified and automated email security
• Web traffic and application visibility and control
• Flexible, comprehensive security control and management
Cisco 170 Series Hardware Installation Guide
1-1
Cisco C170 Email Security Appliance
Cisco C170 Email Security Appliance (Cisco C170) automatically stops spam, viruses, and other
anomalies. It prevents and responds to multilevel threats and includes capabilities such as: spam and
virus defense, policy enforcement, email authentication, and centralized and built-in GUI management
tools. For information on Cisco C170, see:
Cisco M170 Content Security Management Appliance (Cisco M170) is a central platform for managing
all policy, integrated reporting on traffic data, and email auditing information for the Cisco 170 series
appliances. For information on Cisco M170, see:
Cisco S170 Web Security Appliance (Cisco S170) is a secure web gateway that combines advanced
malware protection, application visibility and control (AVC), acceptable use policy controls, insightful
reporting, and secure mobility on a single platform. It is a single platform for administrators to set
security policy, control applications at a granular level, and get visibility into web traffic trends at
organizations and for remote and mobile users. For information on Cisco S170, see: