Cisco UCS C240 Server
Installation and Service Guide
Covers Server Generation M3
May 14, 2014
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Text Part Number: OL-25761-01
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• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
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Cisco UCS C240 Server Installation and Service Guide
Installing the Slide Rails2-5
Installing the Cable Management Arm (Optional)2-8
Reversing the Cable Management Arm (Optional)2-9
Initial Server Setup 2-10
Connecting and Powering On the Server (Standalone Mode)2-10
NIC Modes and NIC Redundancy Settings2-14
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System BIOS and CIMC Firmware2-15
Updating the BIOS and CIMC Firmware2-15
Accessing the System BIOS 2-16
Service Headers and Jumpers2-17
Header Locations on the Motherboard2-17
Using the BIOS Recovery Header J20682-18
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Procedure 1: Reboot With recovery.cap File2-18
Procedure 2: Use Recovery Jumper and recovery.cap File2-20
Using the Clear CMOS Header J20652-21
CHAPTER
3Maintaining the Server3-1
Server Monitoring and Management Tools3-1
Cisco Integrated Management Interface (CIMC)3-1
Server Configuration Utility3-1
Status LEDs and Buttons3-2
Front Panel LEDs3-2
Rear Panel LEDs and Buttons3-4
Internal Diagnostic LEDs3-6
Preparing for Server Component Installation3-7
Required Equipment 3-7
Shutting Down and Powering Off the Server3-7
Removing and Replacing the Server Top Cover 3-8
Replaceable Component Locations 3-9
Serial Number Location3-10
Color-Coded Touch Points3-10
Installing or Replacing Server Components3-11
Replacing Hard Drives or Solid State Drives3-12
Drive Population Guidelines3-12
Drive Replacement Procedure3-13
Replacing a Drive Backplane3-15
Replacing a SAS Expander3-18
Replacing Fan Modules 3-20
Replacing the Motherboard RTC Battery3-22
Replacing DIMMs 3-24
Memory Performance Guidelines and Population Rules 3-24
DIMM Replacement Procedure3-27
Replacing CPUs and Heatsinks 3-29
Special Information For Upgrades to Intel E5-2600 v2 Series CPUs3-29
CPU Configuration Rules3-29
CPU Replacement Procedure3-30
Additional CPU-Related Parts To Order With RMA Replacement Motherboards3-35
Replacing a Mezzanine Card3-36
Replacing a PCIe Riser 3-38
Replacing a PCIe Card3-40
PCIe Slots3-40
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Replacing a PCIe Card 3-41
Special Considerations for Cisco UCS Virtual Interface Cards3-43
Special Considerations for Cisco UCS Fusion ioDrive2 Storage Accelerator Cards3-43
RAID Controller Card Cable Routing3-45
Installing Multiple PCIe Cards and Resolving Limited Resources3-46
Installing an NVIDIA GRID or Tesla GPU Card3-48
Overview of Software Requirements3-48
Configuration Rules3-48
How to Determine Your Server Version3-50
Installation Procedures3-51
Installing the GPU Card in Version 01 Servers3-51
Installing the GPU Card in Version 02 Servers3-56
Installing Drivers to Support the NVIDIA GPU Cards3-60
Replacing an Internal SD Card3-62
Replacing the LSI RAID Battery Backup Unit or SuperCap Power Module3-64
Installing a Trusted Platform Module 3-66
Enabling the Intel Trusted Execution Technology (TXT) Feature For the TPM3-67
Replacing a SCU Upgrade ROM Module3-69
Replacing a Software RAID Key Module3-70
Replacing Power Supplies 3-71
Wiring a DC Power Supply3-72
Enabling or Disabling the Internal USB Port3-74
Contents
APPENDIX
APPENDIX
APPENDIX
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AServer SpecificationsA-1
Physical SpecificationsA-1
Power Specifications A-2
650 W AC Power SupplyA-2
1200 W AC Power SupplyA-2
930W DC Power SupplyA-3
Environmental Specifications A-4
BPower Cord SpecificationsB-1
Supported Power Cords and PlugsB-1
AC Power Cord IllustrationsB-3
CRAID Controller ConsiderationsC-1
Supported RAID Controllers and Required CablesC-2
LSI Nytro MegaRAID 8110-4i ConsiderationsC-4
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Mixing Drive Types in RAID GroupsC-4
Battery Backup UnitsC-5
Factory-Default Option ROM SettingsC-6
RAID Controller MigrationC-7
Embedded MegaRAID ControllerC-8
Notes on Supported Embedded MegaRAID LevelsC-9
Installing a SCU Upgrade ROM Module For Embedded RAID SAS SupportC-10
Installing a Software RAID Key Module for Embedded RAID 5 SupportC-11
Enabling the Embedded RAID Controller in the BIOSC-11
Disabling the Embedded RAID Controller in the BIOSC-12
Launching the LSI Embedded RAID Configuration UtilityC-12
Installing LSI MegaSR Drivers For Windows and LinuxC-12
Downloading the LSI MegaSR DriversC-13
Microsoft Windows Driver InstallationC-13
Linux Driver InstallationC-15
APPENDIX
RAID Controller CablingC-20
Cable RoutingC-20
Cisco UCS C240 Server Cabling InstructionsC-21
Backplane and Expander OptionsC-21
SFF 24-Drive Backplane With Expander CablingC-21
SFF 16-Drive Backplane, No ExpanderC-22
LFF 12-Drive Backplane With ExpanderC-23
Restoring RAID Configuration After Replacing a RAID ControllerC-24
For More Information C-25
DInstallation for Cisco UCS IntegrationD-1
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Preface
This preface describes the audience, organization, and conventions of the Cisco UCS C240 Server
Installation and Service Guide. It also provides information about how to obtain related documentation.
Related Documentation
The documentation set for the Cisco Unified Computing System (UCS) C-Series rack-mount servers is
described in the roadmap document at the following link:
Cisco UCS C-Series Documentation Roadmap
Organization
This guide is organized as follows:
ChapterTitleDescription
Chapter 1OverviewProvides an overview of the server.
Chapter 2Installing the ServerDescribes how to install the server in a rack, how to cable and
Chapter 3Maintaining the
Appendix A Server SpecificationsLists physical, environmental, and power specifications for the
Appendix B Power Cord
Appendix C RAID Controller
Appendix D Installation for Cisco
Server
Specifications
Considerations
UCS Integration
power on the server, and how to initially set up the server in
standalone mode.
Describes the server LEDs and buttons, identifies the replaceable
components of the server, and describes how to replace them.
server.
Lists specifications for the supported international power cords.
Provides server RAID controller information.
Provides installation and upgrade procedures for installing the
server into Unified Computing System (UCS) integration.
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Audience
This guide is for experienced network administrators who configure and maintain Cisco servers.
Documentation Feedback
To provide technical feedback on this document, or to report an error or omission, please send your
comments to ucs-docfeedback@external.cisco.com. We appreciate your feedback.
Conventions
This document uses the following conventions for notes, cautions, and safety warnings. Notes and
cautions contain important information that you should know.
NoteMeans reader take note. Notes contain helpful suggestions or references to material that are not covered
in the publication.
Preface
CautionMeans reader be careful. Cautions contain information about something you might do that could result
Warning
Waarschuwing
in equipment damage or loss of data.
Safety warnings appear throughout this guide in procedures that, if performed incorrectly, can cause
physical injuries. A warning symbol precedes each warning statement.
IMPORTANT SAFETY INSTRUCTIONS
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you
work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar
with standard practices for preventing accidents. Use the statement number provided at the end of
each warning to locate its translation in the translated safety warnings that accompanied this
device.
SAVE THESE INSTRUCTIONS
BELANGRIJKE VEILIGHEIDSINSTRUCTIES
Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan
veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij
elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van de standaard
praktijken om ongelukken te voorkomen. Gebruik het nummer van de verklaring onderaan de
waarschuwing als u een vertaling van de waarschuwing die bij het apparaat wordt geleverd, wilt
raadplegen.
Statement 1071
viii
BEWAAR DEZE INSTRUCTIES
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Preface
Varoitus
Attention
Warnung
TÄRKEITÄ TURVALLISUUSOHJEITA
Tämä varoitusmerkki merkitsee vaaraa. Tilanne voi aiheuttaa ruumiillisia vammoja. Ennen kuin
käsittelet laitteistoa, huomioi sähköpiirien käsittelemiseen liittyvät riskit ja tutustu
onnettomuuksien yleisiin ehkäisytapoihin. Turvallisuusvaroitusten käännökset löytyvät laitteen
mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta varoitusten lopussa näkyvien
lausuntonumeroiden avulla.
SÄILYTÄ NÄMÄ OHJEET
IMPORTANTES INFORMATIONS DE SÉCURITÉ
Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant
entraîner des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez
conscient des dangers liés aux circuits électriques et familiarisez-vous avec les procédures
couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions des
avertissements figurant dans les consignes de sécurité traduites qui accompagnent cet appareil,
référez-vous au numéro de l'instruction situé à la fin de chaque avertissement.
CONSERVEZ CES INFORMATIONS
WICHTIGE SICHERHEITSHINWEISE
Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen
kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und
den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder
Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten
Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
Avvertenza
Advarsel
BEWAHREN SIE DIESE HINWEISE GUT AUF.
IMPORTANTI ISTRUZIONI SULLA SICUREZZA
Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle
persone. Prima di intervenire su qualsiasi apparecchiatura, occorre essere al corrente dei pericoli
relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti.
Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza per individuare le
traduzioni delle avvertenze riportate in questo documento.
CONSERVARE QUESTE ISTRUZIONI
VIKTIGE SIKKERHETSINSTRUKSJONER
Dette advarselssymbolet betyr fare. Du er i en situasjon som kan føre til skade på person. Før du
begynner å arbeide med noe av utstyret, må du være oppmerksom på farene forbundet med
elektriske kretser, og kjenne til standardprosedyrer for å forhindre ulykker. Bruk nummeret i slutten
av hver advarsel for å finne oversettelsen i de oversatte sikkerhetsadvarslene som fulgte med denne
enheten.
TA VARE PÅ DISSE INSTRUKSJONENE
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Preface
Aviso
¡Advertencia!
Varning!
INSTRUÇÕES IMPORTANTES DE SEGURANÇA
Este símbolo de aviso significa perigo. Você está em uma situação que poderá ser causadora de
lesões corporais. Antes de iniciar a utilização de qualquer equipamento, tenha conhecimento dos
perigos envolvidos no manuseio de circuitos elétricos e familiarize-se com as práticas habituais de
prevenção de acidentes. Utilize o número da instrução fornecido ao final de cada aviso para
localizar sua tradução nos avisos de segurança traduzidos que acompanham este dispositivo.
GUARDE ESTAS INSTRUÇÕES
INSTRUCCIONES IMPORTANTES DE SEGURIDAD
Este símbolo de aviso indica peligro. Existe riesgo para su integridad física. Antes de manipular
cualquier equipo, considere los riesgos de la corriente eléctrica y familiarícese con los
procedimientos estándar de prevención de accidentes. Al final de cada advertencia encontrará el
número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña
a este dispositivo.
GUARDE ESTAS INSTRUCCIONES
VIKTIGA SÄKERHETSANVISNINGAR
Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada.
Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och
känna till vanliga förfaranden för att förebygga olyckor. Använd det nummer som finns i slutet av
varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna
anordning.
SPARA DESSA ANVISNINGAR
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Preface
Aviso
Advarsel
INSTRUÇÕES IMPORTANTES DE SEGURANÇA
Este símbolo de aviso significa perigo. Você se encontra em uma situação em que há risco de lesões
corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos riscos que envolvem os
circuitos elétricos e familiarize-se com as práticas padrão de prevenção de acidentes. Use o
número da declaração fornecido ao final de cada aviso para localizar sua tradução nos avisos de
segurança traduzidos que acompanham o dispositivo.
GUARDE ESTAS INSTRUÇÕES
VIGTIGE SIKKERHEDSANVISNINGER
Dette advarselssymbol betyder fare. Du befinder dig i en situation med risiko for
legemesbeskadigelse. Før du begynder arbejde på udstyr, skal du være opmærksom på de
involverede risici, der er ved elektriske kredsløb, og du skal sætte dig ind i standardprocedurer til
undgåelse af ulykker. Brug erklæringsnummeret efter hver advarsel for at finde oversættelsen i de
oversatte advarsler, der fulgte med denne enhed.
GEM DISSE ANVISNINGER
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Preface
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, using the Cisco Bug Search Tool (BST), submitting a
service request, and gathering additional information, see What’s New in Cisco Product Documentation
at: http://www.cisco.com/c/en/us/td/docs/general/whatsnew/whatsnew.html.
Subscribe to What’s New in Cisco Product Documentation, which lists all new and revised
Cisco technical documentation, as an RSS feed and deliver content directly to your desktop using a
reader application. The RSS feeds are a free service.
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Preface
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Overview
This chapter provides an overview of the Cisco UCS C240 server features.
External Features Overview, page 1-1
Summary of Server Features, page 1-5
External Features Overview
The figures in this chapter show an overview of external server features.
(Internal server features are illustrated in Figure 3-5 on page 3-9.)
The server is orderable in three different versions, each with one of three different front panel/backplane
configurations:
• Cisco UCS C240 (small form-factor (SFF) drives, with 24-drive backplane and expander).
Holds up to twenty-four 2.5-inch hard drives or solid state drives.
CHA PTER
1
• Cisco UCS C240 (small form-factor (SFF) drives, with 16-drive backplane, no expander).
Holds up to sixteen 2.5-inch hard drives or solid state drives.
• Cisco UCS C240 (large form-factor (LFF) drives, with 12-drive backplane and expander).
Holds up to twelve 3.5-inch hard drives.
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1-1
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Chapter 1 Overview
Figure 1-1 shows the front panel features of the small form-factor drives version of the server. This
version of the server can be ordered with either a 16-drive backplane or a 24-drive backplane with an
expander. When the 16-drive backplane is installed, only the first 16 drive bays are used.
Figure 1-1Cisco UCS C240 Server (Small Form-Factor Drives) Front Panel Features
21
4
5
10
6
7
8
9
331807
HDD 1
HDD 2
HDD 3
HDD 4
HDD 5
HDD 6
HDD 7
HDD 8
HDD 9
HDD 10
HDD 11
HDD 12
3
HDD 13
HDD 14
HDD 15
HDD 16
HDD 17
HDD 18
HDD 19
HDD 20
HDD 21
HDD 22
HDD 23
HDD 24
1KVM connector
6Temperature status LED
(used with KVM cable that provides two
USB 2.0, one VGA, and one serial connector)
2Pull-out asset tag 7Fan status LED
3Drives, hot-swappable (up to 24 2.5-inch drives) 8System status LED
4Network link activity LED9Identification button/LED
5Power supply status LED10 Power button/power status LED
1-2
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Chapter 1 Overview
Figure 1-2 shows the front panel features of the Large Form-Factor drives version of the server. This
version of the server has a 12-drive backplane with an expander.
Figure 1-2Cisco UCS C240 Server (Large Form-Factor Drives) Front Panel Features
1
HDD 1
HDD 5
HDD 9
HDD 2
HDD 6
HDD 10
HDD 3
HDD 7
HDD 11
HDD 4
HDD 8
HDD 12
2
3
1KVM connector
6Temperature status LED
(used with KVM cable that provides two
USB 2.0, one VGA, and one serial connector)
2Pull-out asset tag7Fan status LED
3Drives, hot-swappable
8System status LED
(up to twelve 3.5-inch drives)
4Network link activity LED9Identification button/LED
5Power supply status LED10 Power button/power status LED
4
6
8
10
5
7
9
331825
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Chapter 1 Overview
PSU1PSU2
PCIe 1
PCIe 2
PCIe 3
PCIe 4
PCIe 5
4981071165
23
331826
1
Figure 1-3 shows the rear panel features of the server (identical for all versions of the server).
Figure 1-3Cisco UCS C240 Server Rear Panel Features
1Power supplies (two)71-Gb Ethernet dedicated management port
2PCIe slot on riser 2:
PCIe 5—full-height, 3/4-length, x16 lane)
3PCIe slot on riser 2:
PCIe 4—half-height, 3/4-length, x8 lane)
4VGA video connector10 PCIe slots on riser 1:
5Serial port (RJ-45 connector)11 Rear Identification button/LED
6USB port–
8USB 2.0 port
9Quad 1-Gb Ethernet ports
(LAN1, LAN2, LAN3, and LAN4)
PCIe 1—full-height, half-length, x8 lane
PCIe 2—full-height, half-length, x16 lane
PCIe 3—full-height, half-length, x8 lane
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Chapter 1 Overview
Summary of Server Features
Table 1-1 lists a summary of server features.
.
Table 1-1Cisco UCS C240 Server Features
ChassisTwo rack-unit (2RU) chassis.
ProcessorsTwo Intel Xeon E5-2600 Series processors.
MemoryThe server provides 24 DIMM
This provides a possible total of up to 768 GB of industry-standard DDR3
memory.
Depending on your CIMC settings, the CIMC can be accessed through the
1-Gb Ethernet dedicated management port, the 1-Gb Ethernet LOM ports, or a
Cisco virtual interface card.
Network and
The server provides these connectors:
management I/O
WoLThe 1-Gb Base-T Ethernet LAN ports support the wake-on-LAN (WoL) standard.
PowerTwo power supplies: Optionally both 650 W each or both 1200 W each. Do not mix
power supply types in the server.
1
sockets on the motherboard.
2
• One 1-Gb Ethernet dedicated management port
• Four 1-Gb Base-T Ethernet LAN ports
• One RS-232 serial port (RJ-45 connector)
• One 15-pin VGA
• Two USB
• One front-panel KVM connector that is used with the included KVM cable,
4
which provides two USB, one VGA, and one serial connector.
3
connector
2.0 connectors
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Redundant as 1+1. See Power Specifications, page A-2.
ACPIThis server supports the advanced configuration and power interface (ACPI) 4.0
standard.
CoolingSix hot-swappable fan modules for front-to-rear cooling.
PCIe I/OFive horizontal PCIe
5
expansion slots on two risers.
See Replacing a PCIe Card, page 3-40 for specifications of the slots.
InfiniBandThe bus slots in this server support the InfiniBand architecture.
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Chapter 1 Overview
Table 1-1Cisco UCS C240 Server Features (continued)
StorageDrives are installed into front-panel drive bays that provide hot-pluggable access.
The server is orderable in three different versions, each with one of three different
front panel/backplane configurations:
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CHA PTER
2
Installing the Server
This chapter describes how to install the server, and it includes the following sections:
• Unpacking and Inspecting the Server, page 2-2
• Preparing for Server Installation, page 2-3
• Installing the Server In a Rack, page 2-5
• Initial Server Setup, page 2-10
• NIC Modes and NIC Redundancy Settings, page 2-14
• System BIOS and CIMC Firmware, page 2-15
• Updating the BIOS and CIMC Firmware, page 2-15
• Service Headers and Jumpers, page 2-17
NoteBefore you install, operate, or service a server, review the Regulatory Compliance and Safety
Information for Cisco UCS C-Series Servers for important safety information.
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Warning
IMPORTANT SAFETY INSTRUCTIONS
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you
work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar
with standard practices for preventing accidents. Use the statement number provided at the end of
each warning to locate its translation in the translated safety warnings that accompanied this device.
Statement 1071
SAVE THESE INSTRUCTIONS
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Unpacking and Inspecting the Server
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UCS C-Series
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HDD 1
HDD 2
HDD 3
HDD 4
HDD 5
HDD 6
HDD 7
HDD 8
HDD 9
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HDD 12
HDD 13
HDD 14
HDD 15
HDD 16
HDD 17
HDD 18
HDD 19
HDD 20
HDD 21
HDD 22
HDD 23
HDD 24
Unpacking and Inspecting the Server
CautionWhen handling internal server components, wear an ESD strap and handle modules by the carrier edges
only.
TipKeep the shipping container in case the server requires shipping in the future.
NoteThe chassis is thoroughly inspected before shipment. If any damage occurred during transportation or
any items are missing, contact your customer service representative immediately.
To inspect the shipment, follow these steps:
Step 1Remove the server from its cardboard container and save all packaging material.
Step 2Compare the shipment to the equipment list provided by your customer service representative and
Figure 2-1. Verify that you have all items.
Chapter 2 Installing the Server
Step 3Check for damage and report any discrepancies or damage to your customer service representative. Have
the following information ready:
• Invoice number of shipper (see the packing slip)
• Model and serial number of the damaged unit
• Description of damage
• Effect of damage on the installation
Figure 2-1Shipping Box Contents
1Server3Documentation
2Power cord (optional, up to two)4KVM cable
2-2
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Chapter 2 Installing the Server
Preparing for Server Installation
This section provides information about preparing for server installation, and it includes the following
topics:
• Installation Guidelines, page 2-3
• Rack Requirements, page 2-4
• Equipment Requirements, page 2-4
• Slide Rail Adjustment Range, page 2-4
Installation Guidelines
Preparing for Server Installation
Warning
Warning
Warning
Warning
CautionAll Cisco UCS C-Series rack servers are shipped with rail kits and are expected to be rack-mounted. To
To prevent the system from overheating, do not operate it in an area that exceeds the maximum
recommended ambient temperature of: 35° C (95° F).
Statement 1047
The plug-socket combination must be accessible at all times, because it serves as the main
disconnecting device.
Statement 1019
This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that
the protective device is rated not greater than: 250 V, 15 A.
Statement 1005
Installation of the equipment must comply with local and national electrical codes.
Statement 1074
ensure proper air flow it is necessary to rack the servers using the provided rail kits. Physically placing
the units on top of one another or “stacking” without the use of the rail kits blocks the air vents on top
of the servers, which could result in overheating, higher fan speeds, and higher power consumption. It
is recommended that you mount your servers on the rail kits when installing them into the rack because
these rails provide the minimal spacing required between the servers. No additional spacing between the
servers is required when you mount the units using the provided rail kits.
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CautionAvoid UPS types that use ferroresonant technology. These UPS types can become unstable with systems
such as the Cisco UCS, which can have substantial current draw fluctuations from fluctuating data traffic
patterns.
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Preparing for Server Installation
When you are installing a server, use the following guidelines:
• Plan your site configuration and prepare the site before installing the server. See the Cisco UCS Site
Preparation Guide for the recommended site planning tasks.
• Ensure that there is adequate space around the server to allow for servicing the server and for
adequate airflow. The airflow in this server is from front to back.
• Ensure that the air-conditioning meets the thermal requirements listed in the Server Specifications.
• Ensure that the cabinet or rack meets the requirements listed in the “Rack Requirements” section on
page 2-4.
• Ensure that the site power meets the power requirements listed in the Server Specifications. If
available, you can use an uninterruptible power supply (UPS) to protect against power failures.
Rack Requirements
This section provides the requirements for the standard open racks.
The rack must be of the following type:
• A standard 19-in. (48.3-cm) wide, four-post EIA rack, with mounting posts that conform to English
universal hole spacing, per section 1 of ANSI/EIA-310-D-1992.
Chapter 2 Installing the Server
• The rack post holes can be square 0.38-inch (9.6 mm), round 0.28-inch (7.1 mm), #12-24 UNC, or
#10-32 UNC when you use the supplied slide rails.
• The minimum vertical rack space per server must be two RUs, equal to 3.5 in. (88.9 mm).
Equipment Requirements
The slide rails supplied by Cisco Systems for this server do not require tools for installation if you install
them in a rack that has square 0.38-inch (9.6 mm), round 0.28-inch (7.1 mm), or #12-24 UNC threaded
holes. The inner rails are pre-attached to the sides of the server.
However, if you install the slide rails in a rack that has #10-32 round holes, a bladed screwdriver is
required to remove the larger square/round mounting pegs from the front of the slide rails.
Slide Rail Adjustment Range
The slide rails for this server have an adjustment range of 26 to 36 inches (660 to 914 mm).
2-4
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Chapter 2 Installing the Server
Installing the Server In a Rack
This section contains the following sections:
• Installing the Slide Rails, page 2-5
• Installing the Cable Management Arm (Optional), page 2-8
• Reversing the Cable Management Arm (Optional), page 2-9
Installing the Slide Rails
Installing the Server In a Rack
Warning
To prevent bodily injury when mounting or servicing this unit in a rack, you must take special
precautions to ensure that the system remains stable. The following guidelines are provided to ensure
your safety:
This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component
at the bottom of the rack.
If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack.
Statement 1006
To install the slide rails and the server into a rack, follow these steps:
Step 1Install the slide rails into the rack (see Figure 2-2):
a. Align the slide-rail assembly inside the rack posts with the length-adjustment bracket (Figure 2-2,
item 4) toward the rear of the rack.
b. Compress the length-adjustment bracket until the mounting pegs (item 5) and locking clips (item 6)
engage the desired rack holes on the front and rear rack posts.
–
The mounting pegs fit square 0.38-inch (9.6 mm), round 0.28-inch (7.1 mm), or #12-24 UNC
threaded holes. They fit the shape of the hole when the pegs are compressed.
–
The smaller #10-32 round mounting pegs are enclosed in the center of the compressible rear
pegs. However, to use the #10-32 pegs, you must use a bladed screwdriver to remove the
square/round front pegs.
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Installing the Server In a Rack
Figure 2-2Attaching a Slide-Rail Assembly
12
Chapter 2 Installing the Server
3
4
5
66
1Front-right rack post 4Length-adjustment bracket
2Rear-right rack post5Mounting pegs (two on each end of assembly)
3Slide-rail assembly6Locking clips (one on each end of assembly)
Attach the second slide-rail assembly to the opposite side of the rack. Ensure that the two slide-rail
c.
assemblies are level and at the same height with each other.
d. Pull the inner slide rails on each assembly out toward the rack front until they hit the internal stops
and lock in place.
Step 2Insert the server into the slide rails (see Figure 2-3):
CautionThis server weighs approximately 60 pounds (28 kilograms) when fully loaded with components. We
recommend that you use a minimum of two people when lifting the server. Attempting this procedure
alone could result in personal injury or equipment damage.
330499
2-6
NoteThe inner rails are pre-attached to the sides of the server at the factory. You can order
replacement inner rails if these are damaged or lost (Cisco PID UCSC-RAIL-2U-I).
a. Align the inner rails that are attached to the server sides with the front ends of the empty slide rails.
b. Push the server into the slide rails until it stops at the internal stops.
c. Push in the slide rail locking clip (item 2) on each inner rail, and then continue pushing the server
into the rack until its front flanges latch onto the rack posts.
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Chapter 2 Installing the Server
Figure 2-3Inserting the Server Into the Slide Rails
1Inner rail on server3Slide rail assembly on rack post
2Slide rail locking clip4Right-front rack post
Installing the Server In a Rack
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Step 3Optional–If you want to install the cable management arm, continue with Installing the Cable
Management Arm (Optional), page 2-8.
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Installing the Server In a Rack
TOP VIEW
SIDE VIEW
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2
Chapter 2 Installing the Server
Installing the Cable Management Arm (Optional)
To install the cable management arm (CMA) to the rear of the slide rails, use the following procedure.
NoteThe CMA is reversible right-to-left. However when reversing, you must remove and reposition
the CMA attachment tabs for correct installation. To reverse the CMA, see Reversing the Cable
Management Arm (Optional), page 2-9 before installation.
NoteWhen positioning the CMA, make sure that the CMA is correctly oriented with the “TOP” stamp
on the CMA arms facing upward. See Figure 2-4.
Step 1With the server pushed fully into the rack, insert the outer CMA tab into the clip inside the rear of the
outer slide rail. Insert the tab into the clip until it clicks and locks.
Step 2Pull outward on the spring-loaded peg that is on the inner CMA tab. You can turn this peg 90 degrees to
lock it in the open position.
Step 3Push the inner CMA tab over the end of the inner rail that is attached to the server, and then release the
spring-loaded peg.
The spring-loaded peg must align with and enter the hole in the inner rail to lock the CMA in place. If
you turned the peg 90 degrees to lock it open, now turn it back 90 degrees to release it.
Figure 2-4Attaching the Cable Management Arm
1Outer CMA tab attached to outer slide rail3Rear of right slide rail assembly
2Inner CMA tab with spring-loaded peg
4“TOP” stamp on CMA arms facing upward
attached to inner rail
2-8
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Chapter 2 Installing the Server
Orientation for mounting to left slide rail
Orientation for mounting to right slide rail
3
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4
Installing the Server In a Rack
Reversing the Cable Management Arm (Optional)
The CMA is shipped assembled for installation to the rear of the right-hand slide rails (when facing the
rear of the server). The CMA is reversible so that you can mount it to the rear of either the right or left
slide rails. However, you must remove and reposition the CMA tabs so that the hinges open correctly.
To reverse the CMA, use the following procedure:
Step 1Orient the CMA so that the “TOP” stamp on the CMA arms are facing upward (see Figure 2-5).
Step 2Reverse the entire CMA assembly 180 degrees, keeping the “TOP” stamp on the CMA arms facing
upward.
Step 3Loosen the captive thumbscrew on each CMA arm.
Step 4Remove the CMA tab from each arm.Slide the CMA tab forward until its pegs can be removed from the
keyed holes on the CMA arms.
Step 5Install the inner CMA tab with the spring-loaded peg onto the CMA arm that is closest to the server (the
inner CMA arm). The tab fits onto the side of the arm that is opposite the captive thumbscrew.
a. Insert the pegs on the CMA tab into the keyed holes on the CMA arm and slide the tab to lock the
pegs in place.
b. Tighten the captive thumbscrew.
Step 6Install the CMA tab with no spring-loaded tab onto the CMA arm that is farthest from the server (the
outer CMA arm).The tab fits onto the side of the arm that is opposite the captive thumbscrew.
a. Insert the pegs on the CMA tab into the keyed holes on the CMA arm and slide the tab to lock the
pegs in place.
b. Tighten the captive thumbscrew.
Step 7Install the CMA to the slide rails using the procedure in Installing the Cable Management Arm
(Optional), page 2-8.
Figure 2-5Reversing the Cable Management Arm
1“TOP” stamp on CMA arms3Inner CMA tab attaches to CMA arm closest
2Captive thumbscrews on CMA arms4Outer CMA tab attaches to CMA arm farthest
to server
from server
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Initial Server Setup
Initial Server Setup
Connecting and Powering On the Server (Standalone Mode)
NoteThis section describes how to power on the server, assign an IP address, and connect to server
management when using the server in standalone mode. To use the server in UCS integration, specific
cabling and settings are required. See Installation for Cisco UCS Integration, page D-1.
The server is shipped with these default settings:
• The NIC mode is Shared LOM EXT.
Shared LOM EXT mode enables the 1-Gb Ethernet ports and the ports on any installed Cisco virtual
interface card (VIC) to access the Cisco Integrated Management Interface (Cisco IMC). If you want
to use the 10/100 dedicated management ports to access the Cisco IMC, you can connect to the
server and change the NIC mode as described in Step 4 of the following procedure.
• The NIC redundancy is active-active. All Ethernet ports are utilized simultaneously.
• DHCP is enabled.
• Internet protocol version 4 (IPv4) is enabled.
Chapter 2 Installing the Server
Use the following procedure to perform initial setup of the server:
Step 1Attach a supplied power cord to each power supply in your server, and then attach the power cord to a
grounded AC power outlet. See the Power Specifications, page A-2 for power specifications.
Wait for approximately two minutes to let the server boot in standby power during the first bootup.
You can verify power status by looking at the Power Status LED (see Figure 1-1 on page 1-2):
• Off—There is no AC power present in the server.
• Amber—The server is in standby power mode. Power is supplied only to the CIMC and some
motherboard functions.
• Green—The server is in main power mode. Power is supplied to all server components.
NoteDuring bootup, the server beeps once for each USB device that is attached to the server. Even if
there are no external USB devices attached, there is a short beep for each virtual USB device
such as a virtual floppy drive, CD/DVD drive, keyboard, or mouse. A beep is also emitted if a
USB device is hot-plugged or hot-unplugged during BIOS power-on self test (POST), or while
you are accessing the BIOS Setup utility or the EFI shell.
Step 2Connect a USB keyboard and VGA monitor by using the supplied KVM cable connected to the KVM
connector on the front panel (see Figure 1-1 on page 1-2).
2-10
NoteAlternatively, you can use the VGA and USB ports on the rear panel. However, you cannot use
the front panel VGA and the rear panel VGA at the same time. If you are connected to one VGA
connector and you then connect a video device to the other connector, the first VGA connector
is disabled.
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Chapter 2 Installing the Server
Step 3Open the Cisco IMC Configuration Utility:
a. Press the Power button to boot the server. Watch for the prompt to press F8.
b. During bootup, press F8 when prompted to open the Cisco IMC Configuration Utility. Note the
Figure 2-6Cisco IMC Configuration Utility Window 1 and Window 2 (Cisco IMC 2.0(1) and Later)
Initial Server Setup
differences between versions of Cisco IMC firmware:
–
In Cisco IMC 2.0(1) and later, there are two windows for this utility that you can switch between
by pressing F1 or F2 (see Figure 2-6 for sample windows). The IPv4 and IPv6 protocols and
dynamic domain name system (DDNS) are supported. You can also define a host name and a
DDNS domain.
–
In Cisco IMC earlier than release 2.0(1), there is only one window for this utility. Only the IPv4
protocol is supported. DDNS is not supported.
Step 4
Set NIC mode and NIC redundancy:
a. Set the NIC mode to your choice for which ports to use to access the CIMC for server management
(see Figure 1-3 for identification of the ports):
• Shared LOM EXT (default)—This is shared LOM extended mode. This is the factory-default
setting, along with Active-active NIC redundancy and DHCP-enabled. With this mode, the shared
LOM and Cisco Card interfaces are both enabled.
In this mode, DHCP replies are returned to both the shared LOM ports and the Cisco card ports. If
the system determines that the Cisco card connection is not getting its IP address from a Cisco UCS
Manager system because the server is in standalone mode, further DHCP requests from the Cisco
card are disabled. Use the Cisco Card NIC mode if you want to connect to the CIMC through a Cisco
card in standalone mode.
• Dedicated—The dedicated management port is used to access the CIMC. You must select a NIC
redundancy and IP setting.
• Shared LOM—The 1-Gb Ethernet ports are used to access the CIMC. You must select a NIC
redundancy and IP setting.
• Cisco Card—The ports on an installed Cisco UCS virtual interface card (VIC) are used to access the
CIMC. You must select a NIC redundancy and IP setting.
NoteThe Cisco Card NIC mode is currently supported only with a Cisco UCS VIC that is installed in
PCIe slot 2. See also Special Considerations for Cisco UCS Virtual Interface Cards, page 3-43.
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Initial Server Setup
Step 5Choose whether to enable DHCP for dynamic network settings, or to enter static network settings.
Chapter 2 Installing the Server
b. Use this utility to change the NIC redundancy to your preference. This server has three possible NIC
redundancy settings:
–
None—The Ethernet ports operate independently and do not fail over if there is a problem.
–
Active-standby—If an active Ethernet port fails, traffic fails over to a standby port.
–
Active-active—All Ethernet ports are utilized simultaneously. See NIC Modes and NIC
Redundancy Settings, page 2-14 for more information.
NoteBefore you enable DHCP, your DHCP server must be preconfigured with the range of MAC
addresses for this server. The MAC address is printed on a label on the rear of the server. This
server has a range of six MAC addresses assigned to the Cisco IMC. The MAC address printed
on the label is the beginning of the range of six contiguous MAC addresses.
NoteIn Cisco IMC 2.0(1) and later, you can choose whether to use IPv4 or IPv6 IP addresses by
checking either the IPv4 or IPv6 check box.
The static IPv4 and IPv6 settings include:
• The Cisco IMC IP address.
• The prefix/subnet.
For IPv6, valid values are 1–127.
• The gateway.
For IPv6, if you do not know the gateway, you can set it as none by typing :: (two colons).
• The preferred DNS server address.
For IPv6, you can set this as none by typing :: (two colons).
Step 6Optional: Use this utility to make VLAN settings.
Step 7Continue with the next action based on which release of Cisco IMC your server is running:
• Cisco IMC earlier than release 2.0(1)—Skip to Step 14.
• Cisco IMC 2.0(1) and later—Press F1 to go to the second settings window, then continue with the
next step. From the second window, you can press F2 to switch back to the first window.
Step 8Optional: Set a host name for the server.
Step 9Optional: Enable dynamic DNS and set a dynamic DNS (DDNS) domain.
Step 10Optional: If you select the Factory Default check box, the server will be set back to the factory defaults.
Step 11Optional: Set a default user password.
Step 12Optional: Enable auto-negotiation of port settings or set the port speed and duplex mode manually.
2-12
NoteAuto-negotiation is applicable only when you use the Dedicated NIC mode. Auto-negotiation
sets the port speed and duplex mode automatically based on the switch port to which the server
is connected. If you disable auto-negotiation, you must set the port speed and duplex mode
manually.
Step 13Optional: Reset port profiles and the port name.
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Chapter 2 Installing the Server
Step 14Press F5 to refresh the settings you made. You might have to wait about 45 seconds until the new settings
appear and the message,
next step.
Step 15Press F10 to save your settings and reboot the server.
NoteIf you chose to enable DHCP, the dynamically assigned IP and MAC addresses are displayed on
Step 16Connect to the CIMC for server management. Connect Ethernet cables from your LAN to the server by
using the ports that you selected by your NIC Mode setting in Step 4. The Active-active and
Active-passive NIC redundancy settings require you to connect to two ports.
Step 17Use a browser and the IP address of the CIMC to connect to the CIMC Setup Utility. The IP address is
based upon the settings that you made in Step 4 (either a static address or the address assigned by your
DHCP server).
NoteThe default user name for the server is admin. The default password is password.
Initial Server Setup
Network settings configured is displayed before you reboot the server in the
the console screen during bootup.
To manage the server, see the Cisco UCS C-Series Rack-Mount Server Configuration Guide or the Cisco UCS C-Series Rack-Mount Server CLI Configuration Guide for instructions on using those interfaces.
The links to these documents are in the C-Series documentation roadmap:
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NIC Modes and NIC Redundancy Settings
NIC Modes and NIC Redundancy Settings
This server has the following NIC mode settings that you can choose from:
• Shared LOM EXT (default)—This is shared LOM extended mode. This is the factory-default
setting, along with Active-active NIC redundancy and DHCP-enabled. With this mode, the shared
LOM and Cisco Card interfaces are both enabled.
In this mode, DHCP replies are returned to both the shared LOM ports and the Cisco card ports. If
the system determines that the Cisco card connection is not getting its IP address from a Cisco UCS
Manager system because the server is in standalone mode, further DHCP requests from the Cisco
card are disabled. If the system determines that the Cisco card connection is getting its IP address
from a Cisco UCS Manager system, the reply has parameters that automatically move the server to
UCSM mode.
• Dedicated—The dedicated management port is used to access the CIMC. You must select a NIC
redundancy and IP setting.
• Shared LOM—The 1-Gb Ethernet ports are used to access the CIMC. You must select a NIC
redundancy and IP setting.
• Cisco Card—The ports on an installed Cisco UCS virtual interface card (VIC) are used to access the
CIMC. You must select a NIC redundancy and IP setting.
Chapter 2 Installing the Server
NoteThe Cisco Card NIC mode is currently supported only with a Cisco UCS VIC that is installed in
PCIe slot 2. See also Special Considerations for Cisco UCS Virtual Interface Cards, page 3-43.
This server has the following NIC redundancy settings that you can choose from:
• None—The Ethernet ports operate independently and do not fail over if there is a problem.
• Active-standby—If an active Ethernet port fails, traffic fails over to a standby port.
• Active-active—All Ethernet ports are utilized simultaneously.
The active/active setting uses Mode 5 or Balance-TLB (adaptive transmit load balancing). This is
channel bonding that does not require any special switch support. The outgoing traffic is distributed
according to the current load (computed relative to the speed) on each slave. Incoming traffic is
received by the current slave. If the receiving slave fails, another slave takes over the MAC address
of the failed receiving slave.
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Chapter 2 Installing the Server
System BIOS and CIMC Firmware
This section includes information about the system BIOS and it includes the following sections:
• Updating the BIOS and CIMC Firmware, page 2-15
• Accessing the System BIOS, page 2-16
Updating the BIOS and CIMC Firmware
CautionWhen you upgrade the BIOS firmware, you must also upgrade the CIMC firmware to the same version
or the server will not boot. Do not power off the server until the BIOS and CIMC firmware are matching
or the server will not boot.
Cisco provides the Cisco Host Upgrade Utility to assist with simultaneously upgrading the BIOS, CIMC,
and other firmware to compatible levels.
The server uses firmware obtained from and certified by Cisco. Cisco provides release notes with each
firmware image. There are several methods for updating the firmware:
• Recommended method for systems running firmware level 1.2 or later: Use the Cisco Host
Upgrade Utility to simultaneously upgrade the CIMC, BIOS, LOM, LSI storage controller, and
Cisco UCS P81E VIC firmware to compatible levels.
See the Cisco Host Upgrade Utility Quick Reference Guide for your firmware level at the
documentation roadmap link below.
System BIOS and CIMC Firmware
NoteYour system firmware must be at minimum level 1.2 to use the Cisco Host Upgrade Utility. If
your firmware is prior to level 1.2, you must use the methods below to update the BIOS and
CIMC firmware individually.
• You can upgrade the BIOS using the EFI interface, or upgrade from a Windows or Linux platform.
See the Cisco UCS C-Series Rack-Mount Server BIOS Upgrade Guide.
• You can upgrade the CIMC and BIOS firmware by using the CIMC GUI interface.
See the Cisco UCS C-Series Rack-Mount Server Configuration Guide.
• You can upgrade the CIMC and BIOS firmware by using the CIMC CLI interface.
See the Cisco UCS C-Series Rack-Mount Server CLI Configuration Guide.
For links to the documents listed above, see the documentation roadmap at the following URL:
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System BIOS and CIMC Firmware
Chapter 2 Installing the Server
Accessing the System BIOS
To change the BIOS settings for your server, follow these steps. Detailed instructions are also printed on
the BIOS screens.
Step 1Enter the BIOS setup utility by pressing the F2 key when prompted during bootup.
NoteThe version and build of the current BIOS are displayed on the Main page of the utility.
Step 2Use the arrow keys to select the BIOS menu page.
Step 3Highlight the field to be modified by using the arrow keys.
Step 4Press Enter to select the field that you want to change, and then modify the value in the field.
Step 5Press the right arrow key until the Exit menu screen is displayed.
Step 6Follow the instructions on the Exit menu screen to save your changes and exit the setup utility (or Press
F10). You can exit without saving changes by pressing Esc.
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Chapter 2 Installing the Server
Service Headers and Jumpers
This section includes the following topics:
• Header Locations on the Motherboard, page 2-17
• Using the BIOS Recovery Header J2068, page 2-18
• Using the Clear CMOS Header J2065, page 2-21
Header Locations on the Motherboard
See Figure 2-7. The block of headers is shown in red. The individual headers are shown in the magnified
view. The pin numbering is the same for all headers in the block.
Service Headers and Jumpers
2
Figure 2-7Service Header Locations
SAS2
SAS1
1
FAN1
FAN2
FAN3
FAN4
FAN5
FAN6
CPU1
CPU2
321
SAS1
SAS2
SAS1
Riser 1
SAS2
Riser 2
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1J2068 BIOS RCVR BOOT2J2065 Clear CMOS
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Service Headers and Jumpers
Using the BIOS Recovery Header J2068
Depending on which stage the BIOS becomes corrupted, you might see different behavior.
• If the BIOS BootBlock is corrupted, you might see the system get stuck on the following message:
Initializing and configuring memory/hardware
• If it is a non-BootBlock corruption, the following message is displayed:
****BIOS FLASH IMAGE CORRUPTED****
Flash a valid BIOS capsule file using CIMC WebGUI or CLI interface.
IF CIMC INTERFACE IS NOT AVAILABLE, FOLLOW THE STEPS MENTIONED BELOW.
1. Connect the USB stick with recovery.cap file in root folder.
2. Reset the host.
IF THESE STEPS DO NOT RECOVER THE BIOS
1. Power off the system.
2. Mount recovery jumper.
3. Connect the USB stick with recovery.cap file in root folder.
4. Power on the system.
Wait for a few seconds if already plugged in the USB stick.
REFER TO SYSTEM MANUAL FOR ANY ISSUES.
Chapter 2 Installing the Server
NoteAs indicated by the message shown above, there are two procedures for recovering the BIOS. Try
procedure 1 first, then if that does not recover the BIOS, use procedure 2.
NoteThe server must have CIMC version 1.4(6) or later to use these procedures.
Procedure 1: Reboot With recovery.cap File
Step 1Download the BIOS update package and extract it to a temporary location.
Step 2Copy the contents of the extracted recovery folder to the root directory a USB thumb drive. The recovery
folder contains the recovery.cap file that is required in this procedure.
NoteThe recovery.cap file must be in the root directory of the USB thumb drive. Do not rename this
file. The USB thumb drive must be formatted with either FAT16 or FAT32 file systems.
Step 3Insert the USB thumb drive into a USB port on the server.
Step 4Reboot the server.
Step 5Return the server to main power mode by pressing the Power button on the front panel.
The server boots with the updated BIOS boot block. When the BIOS detects a valid recovery.cap file on
the USB thumb drive, it displays this message:
Found a valid recovery file...Transferring to CIMC
System would flash the BIOS image now...
System would restart with recovered image after a few seconds...
2-18
Step 6Wait for server to complete the BIOS update, then remove the USB thumb drive from the server.
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Chapter 2 Installing the Server
NoteDuring the BIOS update, the CIMC will shut down the server and the screen will be blank for
Service Headers and Jumpers
about 10 minutes. Do not unplug the power cords during this update. The CIMC will power on
the server after the update is complete.
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Service Headers and Jumpers
Procedure 2: Use Recovery Jumper and recovery.cap File
See Figure 2-7 for the location of the J2068 header.
Step 1Download the BIOS update package and extract it to a temporary location.
Step 2Copy the contents of the extracted recovery folder to the root directory a USB thumb drive. The recovery
folder contains the recovery.cap file that is required in this procedure.
NoteThe recovery.cap file must be in the root directory of the USB thumb drive. Do not rename this
file. The USB thumb drive must be formatted with either FAT16 or FAT32 file systems.
Step 3Power off the server as described in Shutting Down and Powering Off the Server, page 3-7.
Step 4Disconnect all power cords from the power supplies.
Step 5Slide the server out the front of the rack far enough so that you can remove the top cover. You might have
to detach cables from the rear panel to provide clearance.
Chapter 2 Installing the Server
CautionIf you cannot safely view and access the component, remove the server from the rack.
Step 6Remove the top cover as described in Removing and Replacing the Server Top Cover, page 3-8.
Step 7Move the shorting jumper to pins 2 and 3 of the J2068 header (see Figure 2-7).
Step 8Reconnect AC power cords to the server. The server powers up to standby power mode.
Step 9Insert the USB thumb drive that you prepared in Step 2 into a USB port on the server.
Step 10Return the server to main power mode by pressing the Power button on the front panel.
The server boots with the updated BIOS boot block. When the BIOS detects a valid recovery.cap file on
the USB thumb drive, it displays this message:
Found a valid recovery file...Transferring to CIMC
System would flash the BIOS image now...
System would restart with recovered image after a few seconds...
Step 11Wait for server to complete the BIOS update, then remove the USB thumb drive from the server.
NoteDuring the BIOS update, the CIMC will shut down the server and the screen will be blank for
about 10 minutes. Do not unplug the power cords during this update. The CIMC will power on
the server after the update is complete.
Step 12After the server has fully booted, power off the server again and disconnect all power cords.
Step 13Move the jumper back to the default pins 1 and 2 of the J41 header.
2-20
NoteIf you do not move the jumper, after recovery completion you see the prompt, “Please remove
the recovery jumper.”
Step 14Replace the top cover, replace the server in the rack, replace power cords and any other cables, then
power on the server by pressing the Power button.
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Chapter 2 Installing the Server
Using the Clear CMOS Header J2065
See Figure 2-7 for the location of this header. You can jumper this header to clear the server’s CMOS
settings in the case of a system hang. For example, if the server hangs because of incorrect settings and
does not boot, use this jumper to invalidate the settings and reboot with defaults.
CautionClearing the CMOS removes any customized settings and might result in data loss. Make a note of any
necessary customized settings in the BIOS before you use this clear CMOS procedure.
Step 1Power off the server as described in Shutting Down and Powering Off the Server, page 3-7.
Step 2Disconnect all power cords from the power supplies.
Step 3Slide the server out the front of the rack far enough so that you can remove the top cover. You might have
to detach cables from the rear panel to provide clearance.
CautionIf you cannot safely view and access the component, remove the server from the rack.
Service Headers and Jumpers
Step 4Remove the top cover as described in Removing and Replacing the Server Top Cover, page 3-8.
Step 5Move the shorting jumper to pins 2 and 3 of the J2065 header (see Figure 2-7).
Step 6Reinstall the top cover and reconnect AC power cords to the server. The server powers up to standby
power mode, indicated when the Power LED on the front panel is amber.
Step 7Return the server to main power mode by pressing the Power button on the front panel. The server is in
main power mode when the Power LED is green.
NoteYou must allow the entire server, not just the service processor, to reboot to main power mode
to complete the reset. This is because the state of the jumper cannot be determined without the
host CPU running.
Step 8Press the Power button to shut down the server to standby power mode, and then remove AC power cords
from the server to remove all power.
Step 9Remove the top cover from the server.
Step 10Move the shorting jumper from header pins 2 and 3, back to its default position on pins 1 and 2.
NoteIf you do not move the jumper, the CMOS settings are reset to the default every time that you
power-cycle the server.
Step 11Replace the top cover, replace the server in the rack, replace power cords and any other cables, then
power on the server by pressing the Power button.
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Chapter 2 Installing the Server
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CHA PTER
Maintaining the Server
This chapter describes how to diagnose server system problems using LEDs. It also provides information
about how to install or replace hardware components, and it includes the following sections:
• Server Monitoring and Management Tools, page 3-1
• Status LEDs and Buttons, page 3-2
• Preparing for Server Component Installation, page 3-7
• Installing or Replacing Server Components, page 3-11
Server Monitoring and Management Tools
Cisco Integrated Management Interface (CIMC)
3
You can monitor the server inventory, health, and system event logs by using the built-in Cisco Integrated
Management Controller (CIMC) GUI or CLI interfaces. See the user documentation for your firmware
release at the following URL:
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Status LEDs and Buttons
Status LEDs and Buttons
This section describes the location and meaning of LEDs and buttons and includes the following topics
• Front Panel LEDs, page 3-2
• Rear Panel LEDs and Buttons, page 3-4
• Internal Diagnostic LEDs, page 3-6
Front Panel LEDs
Figure 3-1 shows the front panel LEDs. Table 3- 1 defines the LED states.
Chapter 3 Maintaining the Server
Figure 3-1Front Panel LEDs
12
3
4
5
HDD 1
HDD 2
HDD 3
HDD 4
HDD 5
HDD 6
HDD 7
HDD 8
HDD 9
HDD 10
HDD 11
HDD 12
HDD 13
HDD 14
HDD 15
HDD 16
HDD 17
HDD 18
HDD 19
HDD 20
HDD 21
HDD 22
HDD 23
HDD 24
6
7
8
9
331828
1Hard drive fault LED6Fan status LED
2Hard drive activity LED7System status LED
3Network link activity LED8Identification button/LED
4Power supply status LED9Power button/power status LED
5Temperature status LED–
Table 3-1Front Panel LEDs, Definitions of States
LED NameState
Hard drive fault
Hard drive activity
Network link activity
Cisco UCS C240 Server Installation and Service Guide
• Off—The hard drive is operating properly.
• Amber—This hard drive has failed.
• Amber, blinking—The device is rebuilding.
• Off—There is no hard drive in the hard drive sled (no access, no fault).
• Green—The hard drive is ready.
• Green, blinking—The hard drive is reading or writing data.
• Off—The Ethernet link is idle.
• Green—One or more Ethernet LOM ports are link-active, but there is no activity.
• Green, blinking—One or more Ethernet LOM ports are link-active, with activity.
3-2
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Table 3-1Front Panel LEDs, Definitions of States (continued)
LED NameState
Power supply status• Green—All power supplies are operating normally.
• Amber, steady—One or more power supplies are in a degraded operational state.
• Amber, blinking—One or more power supplies are in a critical fault state.
Temperature status
Fan status
System status
• Green—The server is operating at normal temperature.
• Amber, steady—One or more temperature sensors have exceeded a warning
threshold.
• Amber, blinking—One or more temperature sensors have exceeded a critical
threshold.
• Green—All fan modules are operating properly.
• Amber, steady—One fan module has failed.
• Amber, blinking—Critical fault, two or more fan modules have failed.
• Green—The server is running in normal operating condition.
Status LEDs and Buttons
Identification
Power button/Power status LED
• Green, blinking—The server is performing system initialization and memory check.
• Amber, steady—The server is in a degraded operational state. For example:
–
Power supply redundancy is lost.
–
CPUs are mismatched.
–
At least one CPU is faulty.
–
At least one DIMM is faulty.
–
At least one drive in a RAID configuration failed.
• Amber, blinking—The server is in a critical fault state. For example:
–
Boot failed.
–
Fatal CPU and/or bus error is detected.
–
Server is in over-temperature condition.
• Off—The Identification LED is not in use.
• Blue—The Identification LED is activated.
• Off—There is no AC power to the server.
• Amber—The server is in standby power mode. Power is supplied only to the CIMC
and some motherboard functions.
• Green—The server is in main power mode. Power is supplied to all server
components.
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Status LEDs and Buttons
Rear Panel LEDs and Buttons
Figure 3-2 shows the rear panel LEDs and buttons. Table 3-2 defines the LED states.
Figure 3-2Rear Panel LEDs and Buttons
PSU1PSU2
PCIe 5
Chapter 3 Maintaining the Server
PCIe 1
PCIe 4
PCIe 2
PCIe 3
331829
1Power supply fault LED51-Gb Ethernet link speed LED
2Power supply AC OK LED61-Gb Ethernet link status LED
31-Gb Ethernet dedicated management link
status LED
41-Gb Ethernet dedicated management link
speed LED
Table 3-2Rear Panel LEDs, Definitions of States
LED NameState
Power supply fault
• Off—The power supply is operating normally.
• Amber, blinking—An event warning threshold has been reached, but the power
supply continues to operate.
• Amber, solid—A critical fault threshold has been reached, causing the power
supply to shut down (for example, a fan failure or an over-temperature condition).
Power supply AC OKAC power supplies:
• Off—There is no AC power to the power supply.
• Green, blinking—AC power OK, DC output not enabled.
• Green, solid—AC power OK, DC outputs OK.
345612
7Identification button/LED
–
7
1-Gb Ethernet dedicated
management link speed
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3-4
DC power supplies:
• Off—There is no DC power to the power supply.
• Green, blinking—DC power OK, DC output not enabled.
• Green, solid—DC power OK, DC outputs OK.
• Off—link speed is 10 Mbps.
• Amber—link speed is 100 Mbps.
• Green—link speed is 1 Gbps.
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Table 3-2Rear Panel LEDs, Definitions of States (continued)
LED NameState
1-Gb Ethernet dedicated
management link status
1-Gb Ethernet link speed
1-Gb Ethernet link status
Identification
• Off—No link is present.
• Green—Link is active.
• Green, blinking—Traffic is present on the active link.
• Off—link speed is 10 Mbps.
• Amber—link speed is 100 Mbps.
• Green—link speed is 1 Gbps.
• Off—No link is present.
• Green—Link is active.
• Green, blinking—Traffic is present on the active link.
• Off—The Identification LED is not in use.
• Blue—The Identification LED is activated.
Status LEDs and Buttons
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Status LEDs and Buttons
SAS2
SAS1
FAN1
FAN2
FAN3
FAN4
FAN5
FAN6
CPU1
CPU2
SAS1
SAS2
Riser 1
Riser 2
SAS1
SAS2
12
331830
Internal Diagnostic LEDs
The server is equipped with a SuperCap voltage source that can activate internal component fault LEDs
up to one half-hour after AC power is removed. The server has internal fault LEDs for fan modules and
DIMMs.
To use these LEDs to identify a failed component, press the front or rear Identification button (see
Figure 3-1orFigure 3-2) with AC power removed. An LED lights amber to indicate a failed component.
See Figure 3-3 for the locations of these internal LEDs.
Figure 3-3Internal Diagnostic LED Locations
Chapter 3 Maintaining the Server
3-6
1Fan module fault LEDs (one on each fan
module)
Table 3-3Internal Diagnostic LEDs, Definition of States
LED NameState
Cisco UCS C240 Server Installation and Service Guide
Internal diagnostic LEDs (all)
2DIMM fault LEDs (one next to each DIMM
socket on the motherboard)
• Off—Component is functioning normally.
• Amber—Component has failed.
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Preparing for Server Component Installation
This section describes how to prepare for component installation, and it includes the following topics:
• Required Equipment, page 3-7
• Shutting Down and Powering Off the Server, page 3-7
• Removing and Replacing the Server Top Cover, page 3-8
• Replaceable Component Locations, page 3-9
• Serial Number Location, page 3-10
• Color-Coded Touch Points, page 3-10
Required Equipment
The following equipment is used to perform the procedures in this chapter:
• Number 2 Phillips-head screwdriver
• Electrostatic discharge (ESD) strap or other grounding equipment such as a grounded mat
Preparing for Server Component Installation
Shutting Down and Powering Off the Server
The server can run in two power modes:
• Main power mode—Power is supplied to all server components and any operating system on your
drives can run.
• Standby power mode—Power is supplied only to the service processor and the cooling fans and it
is safe to power off the server from this mode.
You can invoke a graceful shutdown or an hard shutdown by using either of the following methods:
• Use the CIMC management interface.
• Use the Power button on the server front panel. To use the Power button, follow these steps:
Step 1Check the color of the Power Status LED (see the “Front Panel LEDs” section on page 3-2).
• Green—the server is in main power mode and must be shut down before it can be safely powered
off. Go to Step 2.
• Amber—the server is already in standby mode and can be safely powered off. Go to Step 3.
Step 2Invoke either a graceful shutdown or a hard shutdown:
CautionTo avoid data loss or damage to your operating system, you should always invoke a graceful shutdown
of the operating system.
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• Graceful shutdown—Press and release the Power button. The operating system performs a graceful
shutdown and the server goes to standby mode, which is indicated by an amber Power Status LED.
• Emergency shutdown—Press and hold the Power button for 4 seconds to force the main power off
and immediately enter standby mode.
Step 3Disconnect the power cords from the power supplies in your server to completely power off the server.
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Preparing for Server Component Installation
Removing and Replacing the Server Top Cover
To remove or replace the top cover of the server, follow these steps:
TipYou do not have to remove the cover to replace hard drives or power supplies.
Step 1Remove the top cover (see Figure 3-4).
a. Loosen the captive thumbscrew that secures the rear edge of the cover to the chassis.
b. Press the release button.
c. Using the rubber finger pads, push the top cover toward the server rear about one-half inch
(1.27 cm), until it stops.
d. Lift the top cover straight up from the server and set it aside.
Step 2Replace the top cover:
a. Place the cover on top of the server about one-half inch (1.27 cm) behind the lip of the chassis front
cover panel. The cover should sit flat.
Chapter 3 Maintaining the Server
NoteThe rear of the cover has a wrap-around flanged edge that must be correctly aligned with the
chassis rear edge when sliding the cover forward.
b. Slide the top cover toward the front cover panel until it stops and the release button locks.
c. Tighten the captive thumbscrew that secures the rear edge of the cover to the chassis.
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SAS2
SAS1
FAN1
FAN2
FAN3
FAN4
FAN5
FAN6
CPU1
CPU2
SAS1
SAS2
Riser 1
Riser 2
SAS1
SAS2
56
1
2347891012
3213
3214
11
15
17
18
19
331833
16
Replaceable Component Locations
This section shows the locations of the components that are discussed in this chapter. The view in
Figure 3-5 is from the top down with the top cover and air baffles removed.
Figure 3-5Replaceable Component Locations
Preparing for Server Component Installation
1Drives
(hot-swappable, accessed through front panel)
11 Optional mezzanine RAID controller card,
mini-SAS connectors SAS1 and SAS2
2Drive backplane12 Trusted platform module socket on
motherboard
3Drive backplane expander 13 PCIe riser 1 (three full-height slots)
4RTC battery (on motherboard under fan tray)14 PCIe riser 2 (one full-height slot and one
half-height slot)
5Fan modules (six, hot-swappable)15 SD card slot SD2
6DIMM slots on motherboard (24)16 SD card slot SD1
7CPUs and heatsinks (two)17 Internal USB 2.0 port on motherboard
8SCU upgrade ROM header
(PBG DYNAMIC SKU)
9Integrated RAID mini-SAS connectors on
motherboard, SASPORT 1 and SASPORT2
10 Software RAID 5 key header
(SW RAID KEY)
18 Power supplies (two, hot-swappable access
through rear panel)
19 RAID backup unit mounting locations
(two, on air baffle not shown in this view)
The Technical Specifications Sheet for this server, which includes component part numbers, is at:
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Preparing for Server Component Installation
Serial Number Location
The serial number for the server is printed on a label on the top of the server, near the front.
Color-Coded Touch Points
This server has color-coded touch points that indicate thumbscrews and latches on replaceable and
hot-swappable components.
• Hot-swappable components have green plastic touch points. This includes the internal cooling fans
and the power supplies. (An exception is the drive trays on the front panel, which are hot-swappable
but not green).
• Some replaceable but non-hot-swappable components have light-blue plastic touch-points.
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Installing or Replacing Server Components
Installing or Replacing Server Components
Warning
Warning
CautionWhen handling server components, wear an ESD strap to avoid damage.
TipYou can press the Identification button on the front panel or rear panel to turn on a flashing Identification
Blank faceplates and cover panels serve three important functions: they prevent exposure to
hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI)
that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not
operate the system unless all cards, faceplates, front covers, and rear covers are in place.
Statement 1029
Class 1 laser product.
Statement 1008
LED on the front and rear panels of the server. This allows you to locate the specific server that you are
servicing when you go to the opposite side of the rack. You can also activate these LEDs remotely by
using the CIMC interface.See the “Status LEDs and Buttons” section on page 3-2 for locations of these
LEDs.
This section describes how to install and replace server components, and it includes the following topics:
• Replacing Hard Drives or Solid State Drives, page 3-12
• Replacing a Drive Backplane, page 3-15
• Replacing Fan Modules, page 3-20
• Replacing DIMMs, page 3-24
• Replacing CPUs and Heatsinks, page 3-29
• Replacing the Motherboard RTC Battery, page 3-22
• Replacing a Mezzanine Card, page 3-36
• Replacing a PCIe Riser, page 3-38
• Replacing a PCIe Card, page 3-40
• Installing an NVIDIA GRID or Tesla GPU Card, page 3-48
• Replacing an Internal SD Card, page 3-62
• Replacing the LSI RAID Battery Backup Unit or SuperCap Power Module, page 3-64
• Installing a Trusted Platform Module, page 3-66
• Enabling the Intel Trusted Execution Technology (TXT) Feature For the TPM, page 3-67
• Replacing a SCU Upgrade ROM Module, page 3-69
• Replacing a Software RAID Key Module, page 3-70
• Replacing Power Supplies, page 3-71
• Enabling or Disabling the Internal USB Port, page 3-74
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Installing or Replacing Server Components
HDD 1
HDD 5
HDD 9
HDD 2
HDD 6
HDD 10
HDD 3
HDD 7
HDD 11
HDD 4
HDD 8
HDD 12
331835
Replacing Hard Drives or Solid State Drives
This section includes the following information:
• Drive Population Guidelines, page 3-12
• Drive Replacement Procedure, page 3-13
Drive Population Guidelines
The server is orderable in three different versions, each with one of three different front panel/backplane
configurations:
• Cisco UCS C240 (small form-factor (SFF) drives, with 24-drive backplane and expander).
Holds up to twenty-four 2.5-inch hard drives or solid state drives.
• Cisco UCS C240 (small form-factor (SFF) drives, with 16-drive backplane, no expander).
Holds up to sixteen 2.5-inch hard drives or solid state drives.
NoteWhen the server has the 16-drive backplane, only the first 16 drive bays are used.
Chapter 3 Maintaining the Server
• Cisco UCS C240 (large form-factor (LFF) drives, with 12-drive backplane and expander).
Holds up to twelve 3.5-inch hard drives.
The drive-bay numbering is shown in Figure 3-6 and Figure 3-7.
Figure 3-6Drive Numbering, Small Form-Factor Drives
HDD 1
HDD 2
HDD 3
HDD 4
HDD 5
HDD 6
HDD 7
HDD 8
HDD 9
HDD 10
HDD 11
HDD 12
HDD 13
HDD 14
Figure 3-7Drive Numbering, Large Form-Factor Drives
HDD 15
HDD 16
HDD 17
HDD 18
HDD 19
HDD 20
HDD 21
HDD 22
HDD 23
HDD 24
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3-12
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Observe these drive population guidelines for optimal performance:
• When populating drives, add drives in the lowest numbered bays first (populate HDD1 to HDD24).
NoteSixteen-drive backplane option: If your SFF drives server has the 16-drive backplane installed, only
the first 16 drive bays are used, with population order HDD1 to HDD16. Keep blanking trays in the
empty eight bays to ensure optimal air flow and cooling.
• Keep an empty drive blanking tray in any unused bays to ensure optimal air flow and cooling.
• You can mix hard drives and solid state drives in the same server. However, You cannot configure
a logical volume (virtual drive) that contains a mix of hard drives and SSDs. That is, when you
create a logical volume, it must contain all hard drives or all SSDs.
NoteThe large form-factor drives version of the server does not support 3.5-inch solid state drives.
Drive Replacement Procedure
To replace or install a hot-pluggable hard drive, follow these steps:
Installing or Replacing Server Components
TipYou do not have to shut down or power off the server to replace hard drives or solid state drives (SSDs)
because they are hot-pluggable.
Step 1Remove the drive that you are replacing or remove a blank drive tray from an empty bay:
a. Press the release button on the face of the drive tray. See Figure 3-8.
b. Grasp and open the ejector lever and then pull the drive tray out of the slot.
c. If you are replacing an existing drive, remove the four drive-tray screws that secure the drive to the
tray and then lift the drive out of the tray.
Step 2Install a new drive:
a. Place a new drive in the empty drive tray and replace the four drive-tray screws.
b. With the ejector lever on the drive tray open, insert the drive tray into the empty drive bay.
c. Push the tray into the slot until it touches the backplane, then close the ejector lever to lock the drive
in place.
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Replacing a Drive Backplane
NoteThe Small Form-Factor (24-drive or 16-drive) and Large Form-Factor (12-drive) backplanes and their
corresponding chassis drive bays are factory-configurable options. When replacing a backplane, you
must replace it with the same version of the backplane.
To install or replace a drive backplane, follow these steps:
NoteThe 16-drive backplane option does not use a SAS expander. You are instructed to skip steps that involve
the SAS expander in the following procedure, if your server has the 16-drive backplane.
Step 1Prepare the server for component replacement:
a. Power off the server as described in the “Shutting Down and Powering Off the Server” section on
page 3-7.
b. Slide the server out the front of the rack far enough so that you can remove the top cover. You might
have to detach cables from the rear panel to provide clearance.
Installing or Replacing Server Components
CautionIf you cannot safely view and access the component, remove the server from the rack.
c. Remove the top cover as described in “Removing and Replacing the Server Top Cover” section on
page 3-8.
Step 2Remove all drives and any empty drive trays from the server.
TipLabel the drive trays as you remove them to aid replacement.
Step 3Remove the fan tray from the server (see Figure 3-9).
a. Pinch the blue-plastic lever at each end of the fan tray to release the lever from the chassis.
b. Simultaneously rotate both levers up 90-degrees. The cam action of the levers lifts the fan tray up
and disengages the six fan modules from their connectors on the motherboard.
c. Lift the fan tray straight up and remove it from the chassis.
Step 4Disconnect all cables from the backplane.
Step 5If your server has a SAS expander, disconnect cables from this expander. (The SFF 16-drive backplane
option does not use an expander.)
Step 6Disconnect the first backplane power harness cable from the motherboard to provide clearance. This is
motherboard connector BACKPLANE POWER1, between fan connectors 5 and 6 (see Figure 3-9).
Step 7Loosen the two captive thumbscrews that secure the backplane to the chassis (see Figure 3-9).
Step 8Lift the backplane assembly, including steel tray and any expander card straight up from the chassis and
set it on an antistatic mat.
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NoteIf your SFF server has the 16-drive backplane, it does not use a SAS expander. Skip to Step 11.
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Installing or Replacing Server Components
Step 9Remove the SAS expander card from the backplane assembly:
a. Use a #2 Phillips-head screwdriver to remove the two screws that secure the SAS expander to the
backplane assembly steel tray (see Figure 3-10).
b. Pull the SAS expander from the sockets on the drive backplane and then set the SAS expander aside
on an antistatic mat.
Step 10Install the SAS expander card to the new backplane assembly:
a. Push the two connectors on the SAS expander into the two sockets on the backplane assembly.
b. Use a #2 Phillips-head screwdriver to install the two screws that secure the SAS expander to the
backplane assembly steel tray (see Figure 3-10).
Step 11Align the backplane assembly steel tray with the guides on the chassis walls, and then lower it evenly to
the chassis floor.
Step 12Tighten the two captive thumbscrews that secure the backplane to the chassis.
Step 13Reconnect the power harness cable to the motherboard connector BACKPLANE POWER1.
Step 14If your server has a SAS expander, reconnect SAS cables to the SAS expander. (The SFF 16-drive
backplane option does not use an expander.)
Step 15Reconnect all cables to the backplane.
Chapter 3 Maintaining the Server
Step 16Replace all drives and drives trays to the drive bays.
Step 17Replace the fan tray.
a. With the blue-plastic lever at each end of the fan tray in the upright and open position, set the fan
tray in place in the chassis. Use the chassis guides at each end of the fan tray to keep the fan tray
level and straight.
b. Rotate each blue-plastic lever down to the locked position. Stop when the levers click and lock.
Step 18Replace the top cover.
Step 19Replace the server in the rack, replace cables, and then power on the server by pressing the Power
button.
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2 SAS expander cable connectors4 Fan tray blue-plastic locking levers
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Replacing a SAS Expander
The SAS expander is a card that plugs directly into the drive backplane. See Appendix C, “RAID
Controller Considerations” for more information about supported RAID controllers.
NoteThe SAS expander is required for the SFF 24-drive option and the LFF 12-drive option.
The SFF 16-drive option does not use the SAS expander.
To install or replace a SAS expander, follow these steps:
Step 1Prepare the server for component replacement:
a. Power off the server as described in the “Shutting Down and Powering Off the Server” section on
page 3-7.
b. Slide the server out the front of the rack far enough so that you can remove the top cover. You might
have to detach cables from the rear panel to provide clearance.
Chapter 3 Maintaining the Server
CautionIf you cannot safely view and access the component, remove the server from the rack.
c. Remove the top cover as described in “Removing and Replacing the Server Top Cover” section on
page 3-8.
Step 2Remove the fan tray from the server (see Figure 3-10).
a. Pinch the blue-plastic lever at each end of the fan tray to release the lever from the chassis.
b. Simultaneously rotate both levers up 90-degrees. The cam action of the levers lifts the fan tray up
and disengages the six fan modules from their connectors on the motherboard.
c. Lift the fan tray straight up and remove it from the chassis.
Step 3Disconnect all cables from the SAS expander.
Step 4Remove the SAS expander:
a. Use a #2 Phillips-head screwdriver to remove the two screws that secure the SAS expander to the
backplane assembly steel tray (see Figure 3-10).
CautionThe motherboard heatsinks in front of the DIMM slots have sharp corners. When you pull the SAS
expander from the backplane, use caution to avoid injuring your fingers.
b. Pull on both corners of the SAS expander to disengage it from the sockets on the drive backplane
and then set the SAS expander aside on an antistatic mat.
Step 5Install the new SAS expander:
a. Push the two board-edge connectors on the new SAS expander into the two sockets on the
backplane.
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b. Use a #2 Phillips-head screwdriver to install the two screws that secure the SAS expander to the
backplane assembly steel tray (see Figure 3-10).
Step 6Reconnect SAS cables to the new SAS expander.
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Step 7Replace the fan tray.
a. With the blue-plastic lever at each end of the fan tray in the upright and open position, set the fan
tray in place in the chassis. Use the chassis guides at each end of the fan tray to keep the fan tray
level and straight.
b. Rotate each blue-plastic lever down to the locked position. Stop when the levers click and lock.
Step 8Replace the top cover.
Step 9Replace the server in the rack, replace cables, and then power on the server by pressing the Power
button.
Figure 3-10Replacing the SAS Expander
Installing or Replacing Server Components
3
SAS2
SAS1
FAN1
FAN2
FAN3
CPU1
SAS1
SAS2
SAS1
SAS2
Riser 1
12
FAN4
FAN5
FAN6
CPU2
Riser 2
1 SAS expander securing screws (two)3 Fan tray blue-plastic locking levers
2 SAS expander cable connectors
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Replacing Fan Modules
The six hot-pluggable fan modules in the server are numbered as follows when you are facing the front
of the server.
Figure 3-11Fan Module Numbering
FAN 1FAN 2FAN 3FAN 4FAN 5FAN 6
TipThere is a fault LED on the top of each fan module that lights amber if the fan module fails. To operate
these LEDs from the SuperCap power source, remove AC power cords and then press the Identification
button. See also Internal Diagnostic LEDs, page 3-6.
To replace or install a hot-pluggable fan module, follow these steps:
Chapter 3 Maintaining the Server
CautionYou do not have to shut down or power off the server to replace fan modules because they are hot-
pluggable. However, to maintain proper cooling, do not operate the server for more than one minute with
any fan module removed.
Step 1Remove a fan module that you are replacing (see Figure 3-12):
a. Slide the server out the front of the rack far enough so that you can remove the top cover. You might
have to detach cables from the rear panel to provide clearance.
CautionIf you cannot safely view and access the component, remove the server from the rack.
b. Remove the top cover as described in “Removing and Replacing the Server Top Cover” section on
page 3-8.
c. Grasp and squeeze together the two plastic finger-latches on the top of the fan module and then lift
straight up to disengage the fan connector from the motherboard.
Step 2Install a new fan module:
a. Set the new fan module in place, aligning the connector on the bottom of the fan module with the
connector on the motherboard (see Figure 3-12).
b. Press down gently on the fan module until the finger-latches click and lock in place.
c. Replace the top cover.
d. Replace the server in the rack.
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Figure 3-12Replacing Fan Modules
Installing or Replacing Server Components
SAS2
SAS1
FAN1
FAN2
FAN3
FAN4
FAN5
FAN6
21
CPU1
CPU2
SAS1
SAS2
SAS1
SAS2
Riser 1
Riser 2
3
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1Finger latches on each fan module2Fan module fault LED on each fan module
3Connector on underside of fan module
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Replacing the Motherboard RTC Battery
Chapter 3 Maintaining the Server
Warning
There is danger of explosion if the battery is replaced incorrectly. Replace the battery only with the
same or equivalent type recommended by the manufacturer. Dispose of used batteries according to
the manufacturer’s instructions.
[Statement 1015]
The real-time clock (RTC) battery retains system settings when the server is disconnected from power.
The RTC battery is on the motherboard under the fan tray.
The battery type is Panasonic CR2032 or equivalent.
To replace or install the motherboard CMOS battery, follow these steps:
Step 1Remove the RTC battery (see Figure 3-13):
a. Power off the server as described in the “Shutting Down and Powering Off the Server” section on
page 3-7.
b. Slide the server out the front of the rack far enough so that you can remove the top cover. You might
have to detach cables from the rear panel to provide clearance.
CautionIf you cannot safely view and access the component, remove the server from the rack.
c. Remove the top cover as described in “Removing and Replacing the Server Top Cover” section on
page 3-8.
d. Remove the fan tray from the server (see Figure 3-13).
1. Pinch the blue-plastic lever at each end of the fan tray to release the lever from the chassis.
2. Simultaneously rotate both levers up 90-degrees. The cam action of the levers lifts the fan tray
up and disengages the six fan modules from their connectors on the motherboard.
3. Lift the fan tray straight up and remove it from the chassis.
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e. Gently remove the battery from its holder on the motherboard. Use a small screwdriver or pointed
object under the battery to gently pry upward.
Step 2Install an RTC battery:
a. Insert the battery into its holder and press down until it clicks in place.
NoteThe positive side of the battery marked “3V+” should face upward.
b. Replace the fan tray.
1. With the blue-plastic lever at each end of the fan tray in the upright and open position, set the
fan tray in place in the chassis. Use the chassis guides at each end of the fan tray to keep the fan
tray level and straight.
2. Rotate each blue-plastic lever down to the locked position. Stop when the levers click and lock.
c. Replace the top cover.
d. Replace the server in the rack, replace cables, and power on the server by pressing the Power button.
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Figure 3-13Replacing the Motherboard RTC Battery
Installing or Replacing Server Components
2
FAN1
FAN2
1
SAS2
SAS1
FAN3
FAN4
FAN5
FAN6
CPU1
CPU2
1RTC battery holder on motherboard
(under fan tray)
SAS1
SAS2
SAS1
SAS2
Riser 1
Riser 2
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2Fan tray blue-plastic locking levers
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Replacing DIMMs
This section includes the following topics:
• Memory Performance Guidelines and Population Rules, page 3-24
• DIMM Replacement Procedure, page 3-27
CautionDIMMs and their sockets are fragile and must be handled with care to avoid damage during installation.
CautionCisco does not support 3rd-party DIMMs. Using non-Cisco DIMMs in the server might result in system
problems or damage to the motherboard.
NoteTo ensure the best server performance, it is important that you are familiar with memory performance
guidelines and population rules before you install or replace memory.
Chapter 3 Maintaining the Server
Memory Performance Guidelines and Population Rules
This section describes the type of memory that the server requires and its effect on performance. The
section includes the following topics:
• DIMM Slot Numbering, page 3-25
• DIMM Population Rules, page 3-25
• Memory Mirroring, page 3-27
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Front of Server
CPU 1
CPU 2
F3
F2
F1
E3
E2
E1
G1
G2
G3
H1
H2
H3
B3
B2
B1
A3
A2
A1
C1
C2
C3
D1
D2
D3
DIMM Slot Numbering
Figure 3-14 shows the numbering of the DIMM slots.
Installing or Replacing Server Components
Figure 3-14CPUs and DIMM Slots on Motherboard
DIMM Population Rules
Observe the following guidelines when installing or replacing DIMMs:
• Each CPU supports four memory channels.
–
CPU1 supports channels A, B, C, and D.
–
CPU2 supports channels E, F, G, and H.
• Each channel has three DIMM slots (for example, channel A = slots A1, A2, and A3).
–
A channel can operate with one, two, or three DIMMs installed.
–
If a channel has only one DIMM, populate slot 1 first (the blue slot).
• When both CPUs are installed, populate the DIMM slots of each CPU identically.
–
Fill blue #1 slots in the channels first: A1, E1, B1, F1, C1, G1, D1, H1
–
Fill black #2 slots in the channels second: A2, E2, B2, F2, C2, G2, D2, H2
–
Fill black #3 slots in the channels third: A3, E3, B3, F3, C3, G3, D3, H3
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• Any DIMM installed in a DIMM socket for which the CPU is absent is not recognized. In a
single-CPU configuration, populate the channels for CPU1 only.
• Although 1600 MHz DIMMs can be run in Power Saving Mode (low-voltage 1.35 V operation),
1600 MHz operation is supported only when the DDR mode is set to Performance Mode (see
“Enabling Low-Voltage DIMM Operation.”) A 1600 MHz DIMM with DDR mode set to Power
Saving Mode operates at 1066 MHz.
• Observe the DIMM mixing rules shown in Table 3- 4 .
• Memory mirroring reduces the amount of memory available by 50% because only one of the two
populated channels provides data. When memory mirroring is enabled, DIMMs must be installed in
sets of 4, 6, 8, or 12 as described in Memory Mirroring, page 3-27.
• Note the following restrictions when using UDIMMs. Even though a UDIMM might be rated at
1600 MHz, actual operational speeds are slower because of the Intel implementation.
–
UDIMMs do not support 3 DIMMs per channel (3 DPC) configurations.
–
In Performance Mode (1.5 V operation), UDIMMs run at 1333 MHz in 1 DPC and 2 DPC
configurations.
–
In Power Saving Mode (1.35 V operation), UDIMMs run at 1066 MHz in 1 DPC and 2 DPC
configurations.
Chapter 3 Maintaining the Server
Table 3-4DIMM Mixing Rules for C240 M3 Servers
DIMM ParameterDIMMs in the Same ChannelDIMMs in the Same Bank
DIMM Capacity:
RDIMM = 4, 8, or 16 GB
LRDIMM = 32 GB
UDIMM = 4 GB
• You can mix different capacity
DIMMs in the same channel (for
example, A1, A2, A3).
• You cannot mix 32 GB LRDIMMs
with any RDIMM or UDIMM.
• You cannot mix 4 GB UDIMMs with
any RDIMM or LRDIMM.
• You can mix different capacity DIMMs
in the same bank. However, for optimal
performance DIMMs in the same bank
(for example, A1, B1, C1, D1) should
have the same capacity.
• You cannot mix 32 GB LRDIMMs with
any RDIMM or UDIMM.
• You cannot mix 4 GB UDIMMs with
any RDIMM or LRIMM.
DIMM Speed:
1866-, 1600-, or 1333-MHz
DIMM Type:
You can mix speeds, but DIMMs will run
at the speed of the slowest DIMMs/CPUs
installed in the channel.
You can mix speeds, but DIMMs will run at
the speed of the slowest DIMMs/CPUs
installed in the bank.
You cannot mix DIMM types in a channel. You cannot mix DIMM types in a bank.
RDIMMs, LRDIMMs, or
UDIMMs
Enabling Low-Voltage DIMM Operation
3-26
You can enable low voltage (1.35 V) DIMM operation for all DIMMs in the server. There is a setting in
the BIOS Setup utility that you can use to change the DDR memory mode to Power Saving mode, as
described in the following procedure:
Step 1Enter the BIOS setup utility by pressing the F2 key when prompted during bootup.
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Step 2Select the Advanced tab.
Step 3Select Low Voltage DDR Mode.
Step 4In the pop-up window, select either Power Saving or Performance Mode:
• Power Saving Mode–Prioritizes low-voltage memory operation.
• Performance Mode–Prioritizes performance memory operation. If you mix low-voltage DIMMs
Step 5Press F10 to save your changes and exit the setup utility.
Memory Mirroring
When memory mirroring is enabled, the memory subsystem simultaneously writes identical data to two
channels. If a memory read from one of the channels returns incorrect data due to an uncorrectable
memory error, the system automatically retrieves the data from the other channel. A transient or soft
error in one channel does not affect the mirrored data, and operation continues unless there is a
simultaneous error in exactly the same location on a DIMM and its mirrored DIMM. Memory mirroring
reduces the amount of memory available to the operating system by 50% because only one of the two
populated channels provides data.
Installing or Replacing Server Components
with standard DIMMs, the system defaults to this setting.
NoteYou must choose to enable memory mirroring in the server BIOS setup utility, under
Advanced > Memory Configuration > Mirroring.
If you choose to enable memory mirroring, populate the DIMM slots in the order shown in Tab le 3-5.
Table 3-5Memory Mirroring DIMM Population
Number of
DIMMs per CPUCPU 1 PopulationCPU2 Population
Each DIMM slot has a corresponding DIMM fault LED. See Figure 3-3 for the locations of these LEDs.
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The LEDs light amber to indicate a faulty DIMM. To operate these LEDs from the SuperCap power
source, remove AC power cords and then press the Identification button. See also Internal Diagnostic
LEDs, page 3-6.
Replacing DIMMs
To install a DIMM assembly, follow these steps:
Step 1Remove the DIMMs that you are replacing:
a. Power off the server as described in the “Shutting Down and Powering Off the Server” section on
page 3-7.
b. Slide the server out the front of the rack far enough so that you can remove the top cover. You might
have to detach cables from the rear panel to provide clearance.
CautionIf you cannot safely view and access the component, remove the server from the rack.
c. Remove the top cover as described in “Removing and Replacing the Server Top Cover” section on
page 3-8.
d. Identify the faulty DIMM by observing the DIMM slot fault LEDs on the motherboard (see
Figure 3-3).
Chapter 3 Maintaining the Server
e. Open the ejector levers at both ends of the DIMM slot, then lift the DIMM out of the slot.
Step 2Install a new DIMM:
NoteBefore installing DIMMs, refer to the population guidelines. See Memory Performance
Guidelines and Population Rules, page 3-24.
a. Align the new DIMM with the empty slot on the motherboard. Use the alignment key in the DIMM
slot to correctly orient the DIMM.
b. Push down evenly on the top corners of the DIMM until it is fully seated and the ejector levers on
both ends lock into place.
c. Replace the top cover.
d. Replace the server in the rack, replace cables, and then power on the server by pressing the Power
button.
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Replacing CPUs and Heatsinks
This section contains the following topics:
• Special Information For Upgrades to Intel E5-2600 v2 Series CPUs, page 3-29
• CPU Configuration Rules, page 3-29
• CPU Replacement Procedure, page 3-30
• Additional CPU-Related Parts To Order With RMA Replacement Motherboards, page 3-35
Special Information For Upgrades to Intel E5-2600 v2 Series CPUs
CautionYou must upgrade your server firmware to the required minimum level before you upgrade to Intel
E5-2600 v2 Series CPUs. Older firmware versions cannot recognize the new CPUs and this results in a
non-bootable server.
The minimum software and firmware versions required for the server to support Intel E5-2600 v2 Series
CPUs are as follows:
Installing or Replacing Server Components
Table 3-6Minimum Requirements For Intel E5-2600 v2 Series CPUs
Software or FirmwareMinimum Version
Server CIMC1.5(3)
Server BIOS1.5(3)
Cisco UCS Manager
(UCSM-managed system only)
Do one of the following actions:
• If your server’s firmware and/or Cisco UCS Manager software are already at the required levels
shown in Table 3-6, you can install the CPU hardware by using the procedure in this section.
• If your server’s firmware and/or Cisco UCS Manager software is earlier than the required levels, use
the instructions in the Cisco UCS C-Series Servers Upgrade Guide for Intel E5-2600 v2 Series CPUs
to upgrade your firmware. After you upgrade, return to the procedure in this section to install the
CPU and heatsink hardware.
CPU Configuration Rules
This server has two CPUs. Each CPU supports four DIMM channels (12 DIMM slots). See Figure 3-14.
• The server can operate with one CPU or two identical CPUs installed.
• The minimum configuration is that the server must have at least CPU1 installed. Install CPU1 first,
then CPU2.
2.1(3)
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NoteThe following restrictions apply when using a single-CPU configuration: the maximum number
of DIMMs is twelve, the internal mezzanine card slot is unavailable, and PCIe riser 2, which
contains PCIe slots 4 and 5, is unavailable.
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Chapter 3 Maintaining the Server
CPU Replacement Procedure
CautionCPUs and their motherboard sockets are fragile and must be handled with care to avoid damaging pins
during installation. The CPUs must be installed with heatsinks and their thermal pads to ensure proper
cooling. Failure to install a CPU correctly might result in damage to the server.
CautionThe Pick-and-Place tools used in this procedure are required to prevent damage to the contact pins
between the motherboard and the CPU. Do not attempt this procedure without the required tools, which
are included with each CPU option kit. If you do not have the tool, you can order a spare: Cisco PID
UCS-CPU-EP-PNP= for 10-, 8-, 6-, 4-, or 2-core CPUs (green); UCS-CPU-EP2-PNP= for v2 12-core
CPUs (purple).
To install or replace a CPU heatsink and CPU, follow these steps:
Step 1Remove the CPU and heatsink that you are replacing:
a. Power off the server as described in the “Shutting Down and Powering Off the Server” section on
page 3-7.
b. Slide the server out the front of the rack far enough so that you can remove the top cover. You might
have to detach cables from the rear panel to provide clearance.
CautionIf you cannot safely view and access the component, remove the server from the rack.
c. Remove the top cover as described in “Removing and Replacing the Server Top Cover” section on
page 3-8.
d. Use a Number 2 Phillips-head screwdriver to loosen the four captive screws that secure the heatsink
and then lift it off of the CPU.
NoteAlternate loosening each screw evenly to avoid damaging the heatsink or CPU.
e. Unclip the first CPU retaining latch labeled with the icon, then unclip the second retaining
latch labeled with the icon. See Figure 3-15.
f. Open the hinged CPU cover plate.
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Step 2Remove a protective cap or an old CPU from the socket (if present):
• If you are removing an old CPU, skip to Step 3.
• If you are installing a new CPU to a socket that was shipped empty, the socket has a protective cap
that is intended to prevent bent contact pins. Use the tool as shown in Figure 3-16 to grasp the
protective cap and then pivot to remove the cap.
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Step 3Remove an old CPU:
Figure 3-16Protective Cap Removal Tool
a. Set the Pick-and-Place tool on the CPU in the socket, aligning the arrow on the tool with the
registration mark on the socket (the small triangular mark). See Figure 3-17.
b. Press the top button on the tool to grasp the installed CPU.
c. Lift the tool and CPU straight up.
d. Press the top button on the tool to release the old CPU on an anti-static surface.
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1
2
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Figure 3-17Removing or Inserting a CPU
1Arrow on tool2Registration mark on CPU socket
Step 4Insert the new CPU into the Pick-and-Place tool:
a. Remove the new CPU from the packaging and place it on the pedestal that is included in the kit.
Align the registration mark on the corner of the CPU with the arrow on the corner of the pedestal
(see Figure 3-18).
b. Press down on the top button of the tool to lock it open.
c. Set the Pick-and-Place tool on the CPU pedestal, aligning the arrow on the tool with the arrow on
the corner of the pedestal. Make sure that the tabs on the tool are fully seated in the slots on the
pedestal.
d. Press the side lever on the tool to grasp and lock in the CPU.
e. Lift the tool and CPU straight up off the pedestal.
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1
1
1
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1Arrow marks for alignment–
Figure 3-18CPU and Pick-and-Place Tool on Pedestal
Step 5Install a new CPU:
a. Set the Pick-and-Place tool with CPU over the empty CPU socket on the motherboard.
NoteAlign the arrow on the top of the tool with the registration mark (small triangle) that is stamped
on the metal of the CPU socket, as shown in Figure 3-17.
b. Press the top button on the tool to set the CPU into the socket. Remove the empty tool.
c. Close the hinged CPU cover plate.
d. Clip down the CPU retaining latch with the icon, then clip down the CPU retaining latch
with the icon. See Figure 3-15.
Step 6Install a heatsink:
CautionThe heatsink must have a new, undamaged thermal pad on the heatsink-to-CPU surface to ensure proper
cooling. If you are replacing a heatsink that was previously used, you must remove the old thermal pad.
If you are installing a new heatsink, skip to step d. below.
a. Apply an alcohol-based cleaning solution to the old thermal pad and let it soak for a least 15
seconds.
b. Wipe all of the old thermal pad off the old heatsink using a soft cloth that will not scratch the
heatsink surface.
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c. Apply thermal grease from an included syringe to the top of the CPU.
Apply about 2 cubic centimeters of grease (about half the syringe contents) to the top of the CPU in
the pattern that is shown in Figure 3-19.
NoteCPU spares come with two syringes of thermal grease; one with a blue cap and one with a red
cap. The syringe with the red cap is UCS-CPU-GREASE2=, which is used with this server.
NoteIf you do not have a syringe of thermal grease, you can order a spare (UCS-CPU-GREASE2=).
Chapter 3 Maintaining the Server
d. For a new heatsink, peel the protective film from the thermal pad that is on the bottom of the new
heatsink.
Figure 3-19Thermal Grease Application Pattern
NoteDo not apply a syringe of thermal grease if you are installing a new heatsink that already has a
pre-applied thermal pad.
e. Align the heatsink captive screws with the motherboard standoffs, then use a Number 2
Phillips-head screwdriver to tighten the captive screws evenly.
3-34
NoteAlternate tightening each screw evenly to avoid damaging the heatsink or CPU.
f. Replace the top cover.
g. Replace the server in the rack, replace cables, and then power on the server by pressing the Power
button.
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Installing or Replacing Server Components
Additional CPU-Related Parts To Order With RMA Replacement Motherboards
When a return material authorization (RMA) of the motherboard or CPU is done on a Cisco UCS
C-series server, there are additional parts that might not be included with the CPU or motherboard spare
bill of materials (BOM). The TAC engineer might need to add the additional parts to the RMA to help
ensure a successful replacement.
• Scenario 1—You are re-using the existing heatsinks:
–
Heat sink cleaning kit (UCSX-HSCK=)
–
Thermal grease kit for C240 (UCS-CPU-GREASE2=)
–
Intel CPU Pick-n-Place tool: UCS-CPU-EP-PNP= for 10-, 8-, 6-, 4-, or 2-core CPUs (green);
or UCS-CPU-EP2-PNP= for v2 12-core CPUs (purple)
• Scenario 2—You are replacing the existing heatsinks:
–
Heat sink (UCSC-HS-C240M3=)
–
Heat sink cleaning kit (UCSX-HSCK=)
–
Intel CPU Pick-n-Place tool: UCS-CPU-EP-PNP= for 10-, 8-, 6-, 4-, or 2-core CPUs (green);
or UCS-CPU-EP2-PNP= for v2 12-core CPUs (purple)
A CPU heatsink cleaning kit is good for up to four CPU and heatsink cleanings. The cleaning kit contains
two bottles of solution, one to clean the CPU and heatsink of old thermal interface material and the other
to prepare the surface of the heatsink.
New heatsink spares have preinstalled thermal interface material covered by a small sheet of plastic. It
is important to clean the old thermal interface material off of the CPU prior to installing the heatsinks.
Therefore, when ordering new heatsinks it is still necessary to order the heatsink cleaning kit at a
minimum.
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Replacing a Mezzanine Card
The server has a dedicated socket on the motherboard for a mezzanine-style RAID controller card.
NoteSee RAID Controller Considerations, page C-1 for more information about supported cards and cabling.
To install or replace a mezzanine card, follow these steps:
Step 1Remove the mezzanine card that you are replacing (see Figure 3-20):
a. Power off the server as described in the “Shutting Down and Powering Off the Server” section on
page 3-7.
b. Slide the server out the front of the rack far enough so that you can remove the top cover. You might
have to detach cables from the rear panel to provide clearance.
CautionIf you cannot safely view and access the component, remove the server from the rack.
Chapter 3 Maintaining the Server
c. Remove the top cover as described in “Removing and Replacing the Server Top Cover” section on
page 3-8.
d. Remove PCIe riser 2 from the server to provide clearance (see Figure 3-20).
e. Disconnect all cables from the mezzanine card.
TipLabel the cables before you disconnect them to aid replacement.
f. Use a #2 Phillips-head screwdriver to remove the two screws that secure the card to the motherboard
standoffs.
g. Pull the mezzanine card straight up to disengage it from its motherboard socket, and then remove
the card from the chassis.
Step 2Install a new mezzanine card:
a. Set the new mezzanine card in place on the motherboard, aligning its connector with the
motherboard socket.
b. Push down on both ends of the mezzanine card evenly to engage the card’s connector with the socket
on the motherboard.
c. Use a #2 Phillips-head screwdriver to install the two screws that secure the card to the motherboard
standoffs.
d. Reconnect cables to the new mezzanine card. See RAID Controller Considerations, page C-1 for
more information about supported cards and cabling.
e. Replace PCIe riser 2 to the server.
3-36
f. Replace the top cover.
g. Replace the server in the rack, replace cables, and then power on the server by pressing the Power
button.
h. If this was a replacement card, continue with Restoring RAID Configuration After Replacing a
RAID Controller, page C-24.
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1
2
Figure 3-20Replacing the Mezzanine Card (Shown With PCIe Riser 2 Removed)
Installing or Replacing Server Components
1Mezzanine card connector on motherboard2Mezzanine card securing screws (two)
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PSU1PSU2
PCIe 1
PCIe 2
PCIe 3
PCIe 4
PCIe 5
1
2
331841
Replacing a PCIe Riser
NoteThe older PCIe risers UCSC-PCIE-RL-C240= and UCSC-PCIE-RR-C240= are compatible only with the
older version V01 chassis, and have been obsoleted. These parts have been replaced by a new single item
(UCSC-GPUKIT1-C240=), which contains left and right risers along with additional hardware to
facilitate installation of NVIDIA GPU cards. Order the new UCSC-GPUKIT1-C240= if riser
replacement is required on any version of the C240 chassis, or if a version V01 chassis must be upgraded
to support an NVIDIA GPU card. See also How to Determine Your Server Version, page 3-50.
The server contains two toolless PCIe risers for horizontal installation of PCIe cards. PCIe riser 2 also
includes two internal sockets for SD cards. See Replacing a PCIe Card, page 3-40 for specifications of
the PCIe slots on the risers.
To install or replace a PCIe riser, follow these steps:
Step 1Remove the PCIe riser that you are replacing (see Figure 3-20):
a. Power off the server as described in the “Shutting Down and Powering Off the Server” section on
page 3-7.
b. Slide the server out the front of the rack far enough so that you can remove the top cover. You might
have to detach cables from the rear panel to provide clearance.
CautionIf you cannot safely view and access the component, remove the server from the rack.
c. Remove the top cover as described in “Removing and Replacing the Server Top Cover” section on
d. Disconnect external cables from any PCIe cards that are installed in the PCIe riser.
e. Use the finger holes to lift straight up on both ends of the riser to disengage its circuit board from
f. If the riser has a card installed, remove the card from the riser.
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page 3-8.
the socket on the motherboard. Set the riser on an antistatic mat.
To remove a card, push down on the retaining clip on the hinged card retainer and then swing open
the retainer to free the rear-panel tab of the card (seeReplacing a PCIe Card, page 3-40).
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Step 2Install a new PCIe riser:
a. If you removed a card from the old PCIe riser, install the card to the new riser (seeReplacing a PCIe
Card, page 3-40).
b. Position the PCIe riser over its socket on the motherboard and over its alignment slots in the chassis
(see Figure 3-22).
c. Carefully push down on both ends of the PCIe riser to fully engage its circuit board connector with
the socket on the motherboard.
d. Connect external cables to any PCIe cards installed in the riser.
e. Replace the top cover.
f. Replace the server in the rack, replace cables, and then power on the server by pressing the Power
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Replacing a PCIe Card
CautionCisco supports all PCIe cards qualified and sold by Cisco. PCIe cards not qualified or sold by Cisco are
the responsibility of the customer. Although Cisco will always stand behind and support the C-Series
rack-mount servers, customers using standard, off-the-shelf, third-party cards must go to the third-party
card vendor for support if any issue with that particular third-party card occurs.
This section includes the following topics:
• PCIe Slots, page 3-40
• Replacing a PCIe Card, page 3-41
• Special Considerations for Cisco UCS Virtual Interface Cards, page 3-43
• Special Considerations for Cisco UCS Fusion ioDrive2 Storage Accelerator Cards, page 3-43
NoteIf you are installing a Cisco UCS Virtual Interface Card, there are prerequisite considerations. See
Special Considerations for Cisco UCS Virtual Interface Cards, page 3-43.
NoteIf you are installing a RAID controller card, see RAID Controller Considerations, page C-1 for more
information about supported cards and cabling.
Installing or Replacing Server Components
To install or replace a PCIe card, follow these steps:
Step 1Remove a PCIe card (or a blank filler panel) from the PCIe riser assembly:
a. Shut down and power off the server as described in the “Shutting Down and Powering Off the
Server” section on page 3-7.
b. Slide the server out the front of the rack far enough so that you can remove the top cover. You might
have to detach cables from the rear panel to provide clearance.
CautionIf you cannot safely view and access the component, remove the server from the rack.
c. Remove the top cover as described in the “Removing and Replacing the Server Top Cover” section
on page 3-8.
d. Disconnect cables from any PCIe cards that are installed in the PCIe riser.
TipLabel the cables when you disconnect them to aid correct connection to the new card.
e. Use the finger holes to lift straight up on both ends of the riser to disengage its circuit board from
the socket on the motherboard. Set the riser on an antistatic mat.
f. Push down on the securing clip on the hinged card retainer and then swing open the retainer to free
the rear-panel tab of the existing card (or blanking panel). See Figure 3-24.
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NoteSlot 5 on PCIe riser 2 has an additional plastic retaining clip that stabilizes the front end of a
card. Push down on this clip before pulling the card from the riser socket (see Figure 3-24).
g. Pull evenly on both ends of the PCIe card to disengage it from the socket on the PCIe riser (or
remove a blanking panel) and then set the card aside.
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1234
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Step 2Install a PCIe card:
a. Align the new PCIe card with the empty socket on the PCIe riser.
b. Push down evenly on both ends of the card until it is fully seated in the socket.
Ensure that the card rear panel tab sits flat against the PCIe riser rear panel opening.
c. Close the hinged card retainer over the rear panel tab of the card and push in on the retainer until its
clip clicks into place to secure the card.
d. Position the PCIe riser over its socket on the motherboard and over its alignment features in the
chassis (see Figure 3-22).
e. Carefully push down on both ends of the PCIe riser to fully engage its circuit board connector with
the socket on the motherboard.
f. Connect cables to the PCIe card. See RAID Controller Considerations, page C-1 for more
information about supported cards and cabling.
g. Replace the top cover.
h. Replace the server in the rack, replace cables, and then power on the server by pressing the Power
button.
i. If you replaced a RAID controller card, continue with Restoring RAID Configuration After
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Special Considerations for Cisco UCS Virtual Interface Cards
Table 3-8 describes the requirements for the supported Cisco UCS virtual interface cards (VICs).
Table 3-8Cisco UCS C240 M3 Requirements for Virtual Interface Cards
Number of
VICs
Virtual Interface
Card (VIC)
Cisco UCS VIC P81E
Supported
in Server
2PCIE 2
N2XX-ACPCI01
Cisco UCS VIC1225
2PCIE 2
UCSC-PCIE-CSC-02
Cisco UCS VIC1225T
2PCIE 2
UCSC-PCIE-C10T-02
Cisco UCS VIC 1285
2PCIE 2
UCSC-PCIE-C40Q-02
1. See PCIe Slots, page 3-40.
2. Slot 5 is not available in single-CPU configurations.
3. The Cisco UCS VIC1225T is not supported for UCS integration at this time.
Slots That
Support
1
VICs
PCIE 5
PCIE 5
PCIE 5
PCIE 5
Primary Slot For
UCS Integration
or Cisco Card
NIC Mode
Minimum
CIMC
Firmware
PCIE 21.4(4)2.0(2)5.0
2
PCIE 21.4(6)2.1(0)5.0
PCIE 2
3
1.5(1)2.1(1)5.0
PCIE 21.5(4)2.2(1b)5.0
Installing or Replacing Server Components
Minimum Nexus
OS on an Upstream
Minimum VIC
Firmware
Nexus Fabric
Interconnect
Special Considerations for Cisco UCS Fusion ioDrive2 Storage Accelerator Cards
Table 3-9 describes the requirements for the supported Cisco UCS Fusion ioDrive2 cards.
Table 3-9Cisco UCS C240 M3 Requirements for Fusion ioDrive2 Cards
Slots That
Card
Cisco UCS 3.0 TB MLC Fusion ioDrive2
UCSC-F-FIO-3000M
Max. Number of
Cards
Supported
• 4 at default
25W power
draw
• 3 at >25W
Slots That
Support
These Cards
PCIE 1
PCIE 2
PCIE 3
PCIE 5
Support
>25W Power
1
Override
PCIE 1
PCIE 2
PCIE 3
PCIE 5
3
Minimum
CIMC
2
Firmware
1.5(2)Full height
power draw
Cisco UCS 1205 GB MLC Fusion ioDrive2
UCSC-F-FIO-1205M
Cisco UCS 785 GB MLC Fusion ioDrive2
UCSC-F-FIO-785M
Cisco UCS 365 GB MLC Fusion ioDrive2
UCSC-F-FIO-365M
1. See PCIe Slots, page 3-40.
2. Some of the supported slots can be enabled to provide more than the default 25 W power draw for higher performance on some cards. SeeEnabling Higher
Power-Draw for Fusion ioDrive2 Cards, page 3-44.
3. Slot 2 is the primary slot for Cisco UCS VIC cards and so should be reserved if a VIC card is required in your configuration.
4. A rear-panel tab adapter is required to fit the half-height cards in full-height slots 1, 2, 3, and 5.
5AllNot
applicable
5AllNot
applicable
5AllNot
applicable
1.5(2)Half height
1.5(2)Half height
1.5(2)Half height
Card
Height
(rear-panel
tab)
4
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Enabling Higher Power-Draw for Fusion ioDrive2 Cards
Some Fusion ioDrive2 accelerator cards such as the 3.0 TB card draw 25 W by default, but can achieve
higher performance when the PCIe slot is configured to provide more than 25 W for the device. This topic
describes the slots that are capable of providing more than 25W and the commands to enable that higher
power draw.
PCIe slots that can be configured to support more than 25 W power draw: PCIE1, PCIE3, PCIE5.
These three slots can support the higher device power draw of 55 W (75 W maximum) when configured
with the override parameter in the IO Accelerator VSL software.
How to Enable Higher Power Draw For a Device With the IO Accelerator Override Parameter
Chapter 3 Maintaining the Server
The override parameter in the IO Accelerator VSL software (in the
/usr/modprove.d/iomemory-vsl.conf
file) overrides the setting that prevents devices from drawing more than 25 W from the PCIe slot. The
parameter is enabled by device, using the device serial numbers.
CautionDo not use the override parameter on any PCIe slots other than PCIE1, PCIE3, and PCIE5. If the PCIe slot
is not capable of providing the required amount of power, then enabling full power draw from the PCIe slot
might result in malfunction or even damage to server hardware. The user is responsible for any damage to
equipment due to improper use of the override parameter. Cisco expressly disclaims any liability for
damage arising from improper use of the override parameter.
NoteThe override parameter persists in the server and enables full power draw on an enabled device even if the
device is removed and then placed in a different slot within the same system. If the device is moved to a
slot that is not rated to provide 55 W of power, the server hardware could experience a power drag.
NoteThe override parameter is a setting for the IO Accelerator VSL software by server and is not stored in the
device. When moved to a new server, the device defaults to the 25 W power limit until an external power
cable is added or the override parameter is enabled for that device in the new server.
Use the following procedure to enable the override parameter for a Fusion device that is installed in a slot
capable of >25 W power draw:
3-44
Step 1Determine the serial number of the installed Fusion device by using the fio-status command in the IO
Accelerator VSL software. Sample output is shown here:
Resolving Insufficient Memory Space to Execute Option ROMs
The system has very limited memory to execute PCIe legacy option ROMs, so when a large number of
PCIe add-on cards are installed in the server, the system BIOS might not able to execute all of the option
ROMs. The system BIOS loads and executes the option ROMs in the order that the PCIe cards are
enumerated (Slot 1, Slot 2, Slot 3, etc.).
If the system BIOS does not have sufficient memory space to load any PCIe option ROM, it skips loading
that option ROM, reports a system event log (SEL) event to the CIMC controller and reports the
following error in the Error Manager page of the BIOS Setup utility:
ERROR CODE SEVERITYINSTANCEDESCRIPTION
146MajorN/APCI out of resources error.
Major severity requires user
intervention but does not
prevent system boot.
Chapter 3 Maintaining the Server
To resolve this issue, disable the Option ROMs that are not needed for system booting. The BIOS Setup
Utility provides the setup options to enable or disable the Option ROMs at the PCIe slot level for the
PCIe expansion slots and at the port level for the onboard NICs. These options can be found in the BIOS
Setup Utility Advanced → PCI Configuration page.
• Guidelines for RAID controller booting:
If the server is configured to boot primarily from RAID storage, make sure that the option ROMs
for the slots where your RAID controllers installed are enabled in the BIOS, depending on your
RAID controller configuration.
If the RAID controller does not appear in the system boot order even with the option ROMs for those
slots are enabled, the RAID controller option ROM might not have sufficient memory space to
execute. In that case, disable other option ROMs that are not needed for the system configuration to
free up some memory space for the RAID controller option ROM.
See also Factory-Default Option ROM Settings, page C-6.
• Guidelines for onboard NIC PXE booting:
If the system is configured to primarily perform PXE boot from onboard NICs, make sure that the
option ROMs for the onboard NICs to be booted from are enabled in the BIOS Setup Utility. Disable
other option ROMs that are not needed to create sufficient memory space for the onboard NICs.
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Resolving Insufficient 16-Bit I/O Space
The system has only 64 KB of legacy 16-bit I/O resources available. This 64 KB of I/O space is divided
between the CPUs in the system because the PCIe controller is integrated into the CPUs. This server
BIOS has the capability to dynamically detect the 16-bit I/O resource requirement for each CPU and then
balance the 16-bit I/O resource allocation between the CPUs accordingly during the PCI bus
enumeration phase of the BIOS POST.
When a large number of PCIe cards are installed in the system, the system BIOS might not have
sufficient I/O space for some PCIe devices. If the system BIOS is not able to allocate the required I/O
resources for any PCIe devices, the following symptoms have been observed:
• The system might get stuck in an infinite reset loop.
• The BIOS might appear to hang while initializing PCIe devices.
• The PCIe option ROMs might take excessive time to complete, which appears to lock up the system.
• PCIe boot devices might not be accessible from the BIOS.
• PCIe option ROMs might report initialization errors. These errors are seen before the BIOS passes
control to the operating system.
• The keyboard might not work.
To work around this problem, rebalance the 16-bit I/O load using the following methods:
1. Physically remove any unused PCIe cards.
Installing or Replacing Server Components
2. If the system has one or more Cisco virtual interface cards (VICs) installed, disable the PXE boot
on the VICs that are not required for the system boot configuration by using the Network Adapters
page in the CIMC WebUI to free up some 16-bit I/O resources. Each VIC uses a minimum 16 KB
of 16-bit I/O resource, so disabling PXE boot on Cisco VICs would free up some 16-bit I/O
resources that can be used for other PCIe cards that are installed in the system.
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Installing an NVIDIA GRID or Tesla GPU Card
This section contains the following topics:
• Overview of Software Requirements, page 3-48
• Configuration Rules, page 3-48
• How to Determine Your Server Version, page 3-50
• Installing the GPU Card in Version 01 Servers, page 3-51
• Installing the GPU Card in Version 02 and Later Servers, page 3-56
• Installing Drivers to Support the NVIDIA GPU Cards, page 3-60
Overview of Software Requirements
Server Firmware
Table 3-10 lists the minimum server firmware versions for the GPU cards.
Chapter 3 Maintaining the Server
Table 3-10Server Firmware Minimum Versions
GPUCIMC/BIOS Minimum Version
NVIDIA GRID K11.5(1)
NVIDIA GRID K21.5(1)
NVIDIA Tesla K201.5(3)
NVIDIA Tesla K20X1.5(3)
NVIDIA Tesla K401.5(7)
Configuration Rules
The rules for configuring the server with GPUs differ, depending on the server version and other factors.
This section includes the following topics:
• General NVIDIA GPU Card Configuration Rules, page 3-49
• NVIDIA GRID GPU Slot Population Rules, page 3-49
• NVIDIA Tesla GPU Slot Population Rules, page 3-49
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General NVIDIA GPU Card Configuration Rules
CautionWhen using NVIDIA GRID GPU cards, the operating temperature range is 32° to 95°F (0° to 35°C).
CautionWhen using dual NVIDIA GPU cards, you must preserve at least 10mm of space between servers to
ensure adequate airflow and cooling. The only exception is for NVIDIA GRID K1 GPU cards, which do
not require this 10mm gap.
• Mixing different GPU cards in the same server is not supported.
• All GPU cards require two CPUs and two 1200 W power supplies in the server.
• It is not possible to use dual NVIDIA GPU cards and a Cisco virtual interface card (VIC) at the same
time. This is because dual NVIDIA GPUs must be installed in slots 2 and 5 of the server, and a Cisco
VIC must be installed in either slot 2 or slot 5. If you require two GPU cards and 10-Gb Ethernet
connectivity, you must chooses a different supported adapter that can be used in a different slot. For
supported adapters, see the Technical Specifications Sheet for the Cisco UCS C240 M3 server
(Small Form Factor or Large Form Factor) at:
a. Open the riser’s hinged card retainer and the long-card retainer (see Figure 3-31).
b. Align the GPU card with the socket on the riser, then gently push the card’s edge connector into the
socket. Press evenly on both corners of the card to avoid damaging the connector.
c. Close the hinged card retainer, then the long-card retainer over the end of the card.
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Figure 3-31PCIe Riser (Slot 5 on PCIe Riser 2 Shown)
Step 6If you are installing a second GPU card, repeat the actions in Step 5 for PCIe slot 2 on the second riser.
NoteWhen a GPU card is in slot 2, slot 1 is blocked and unavailable for use.
Step 7Install the new PCIe risers:
a. Install any other PCIe cards that you want to install into the new risers.
NoteIf you are installing a Cisco UCS Virtual Interface Card (VIC), see the slot restrictions in Special
Considerations for Cisco UCS Virtual Interface Cards, page 3-43.
b. Install riser 2 first. Position the PCIe riser over its socket on the motherboard and over its alignment
slots in the chassis (see Figure 3-28).
NoteIt is easier to view and position the riser 2 connector over its socket with riser 1 removed.
c. Carefully push down on both ends of the PCIe riser to fully engage its circuit board connector with
the socket on the motherboard. The riser top surfaces should sit flat on the chassis and the mid-brace.
d. Install riser 1.
Step 8Connect the power cable to the GPU cards. See Figure 3-29.
• If you installed one GPU card, connect the free end of the straight cable to the GPU card power
connector that is underneath the chassis mid-brace.
• If you installed two GPU cards, connect the shorter branch of the Y cable to the GPU card in slot 5.
Connect the longer branch to the GPU card in slot 2.
NoteThe power connector on the NVIDIA GRID K1 GPU card has only 6 pins, but the power cable
has an 8-pin connector. Plug the 8-pin cable connector into the 6-pin connector on the card,
aligning the clip and keying features for the correct fit. Pins 4 and 8 on the cable connector do
not engage with the connector on the card.
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NoteThe NVIDIA GRID K2 GPU card has a 6-pin power connector and an 8-pin connector. When
you connect the power cable, use the 8-pin connector on the card.
NoteThere are cable clips on the underside of the chassis mid-brace through which you can route the
power cable.
Step 9Install the air baffle.
Step 10Replace the top cover.
Step 11Replace the server in the rack, replace cables, and then power on the server by pressing the Power
button.
Step 12Continue with Installing Drivers to Support the NVIDIA GPU Cards, page 3-60.
Installing the GPU Card in Version 02 and Later Servers
Chapter 3 Maintaining the Server
Use the following procedure to install a GPU card into a version 02 or later server, for which the GPU
upgrade kit is not required. For these newer servers, the new risers and mid-brace are already installed
and the power cable adapter is not required because the motherboard connector is already updated.
Step 1Prepare the server:
a. Shut down and power off the server as described in the “Shutting Down and Powering Off the
Server” section on page 3-7.
b. Slide the server out the front of the rack far enough so that you can remove the top cover. You might
have to detach cables from the rear panel to provide clearance.
c. Remove the air baffle that covers the CPUs and DIMMs.
Step 2Remove the PCI risers:
a. Use the finger holes in each PCIe riser to lift straight up on both ends. Set the risers on an antistatic
mat.
b. Remove any existing cards from the PCIe slots that you will use for GPUs (slot 5 or slot 2).
NoteSee Configuration Rules, page 3-48 before you install the GPU cards to the risers. Slot population
restrictions apply.
Step 3Install your first GPU card into PCIe slot 5. See Configuration Rules, page 3-48 when planning which
slots to use for your card. See Figure 3-32 for the riser and slot locations.
3-56
NoteThe option ROM must be enabled in the BIOS Setup Utility for the slot in which you are
installing the GPU card or it will not be recognized by the system.
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Figure 3-32Rear Panel, Showing PCIe Risers and PCIe Slots
a. Open the riser’s hinged card retainer and the long-card retainer (see Figure 3-33).
b. Align the GPU card with the socket on the riser, then gently push the card’s edge connector into the
c. Close the hinged card retainer, then the long-card retainer over the end of the card.
Installing or Replacing Server Components
2
PCIe 5
PSU1PSU2
PCIe 4
socket. Press evenly on both corners of the card to avoid damaging the connector.
Step 4If you are installing a second GPU card, repeat the actions in Step 3 for PCIe slot 2 on the second riser.
NoteWhen a GPU card is in slot 2, slot 1 is blocked and unavailable for use.
Figure 3-33PCIe Riser (Slot 5 on PCIe Riser 2 Shown)
Step 5Install the new PCIe risers:
a. Install any other PCIe cards that you want to install into the new risers.
NoteIf you are installing a Cisco UCS Virtual Interface Card (VIC), see the slot restrictions in Special
Considerations for Cisco UCS Virtual Interface Cards, page 3-43.
b. Install riser 2 first. Position the PCIe riser over its socket on the motherboard and over its alignment
slots in the chassis (see Figure 3-34).
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NoteIt is easier to view and position the riser 2 connector over its socket with riser 1 removed.
c. Carefully push down on both ends of the PCIe riser to fully engage its circuit board connector with
the socket on the motherboard. The riser top surfaces should sit flat on the chassis and the mid-brace.
d. Install riser 1.
Step 6Connect the GPU power cable to motherboard connector GPU PWR (see Figure 3-34).
• If you installed one GPU card, connect the white end of the straight cable to GPU PWR.
• If you installed two GPU cards, connect the white end of the Y cable to GPU PWR.
Step 7Connect the power cable to the GPU cards (see Figure 3-35).
• If you installed one GPU card, connect the free end of the straight cable to the GPU card power
connector that is underneath the chassis mid-brace.
• If you installed two GPU cards, connect the shorter branch of the Y cable to the GPU card in slot 5.
Connect the longer branch to the GPU card in slot 2.
Chapter 3 Maintaining the Server
NoteThe power connector on the NVIDIA GRID K1 GPU card has only 6 pins, but the power cable
has an 8-pin connector. Plug the 8-pin cable connector into the 6-pin connector on the card,
aligning the clip and keying features for the correct fit. Pins 4 and 8 on the cable connector do
not engage with the connector on the card.
NoteThe NVIDIA GRID K2 card has a 6-pin power connector and an 8-pin connector. When you
connect the power cable, use the 8-pin connector on the card.
NoteThere are cable clips on the underside of the chassis mid-brace through which you can route the
power cable.
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Cisco UCS C240 Server Installation and Service Guide
OL-25761-01
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