Cisco UCS B22 Blade Server Installation and Service Note
Cisco UCS B22 M3 Blade Server 2
LEDs 2
Buttons 4
Local Console Connector 4
Drive Replacement 5
Blade Server Removal and Installation 6
Secure Digital Cards 10
Removing a Blade Server Cover 11
Working Inside the Blade Server 13
Installing and Enabling a Trusted Platform Module 26
Server Troubleshooting 28
Server Configuration 28
Physical Specifications for the Cisco UCS B22 M3 29
Obtaining Documentation and Submitting a Service Request 29
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Revised: February 17, 2016, OL-27513-01
Cisco UCS B22 M3 Blade Server
The UCS B22 M3 blade server is a half-width blade with 12 DIMM slots; it supports one dedicated slot for Cisco's Virtual Interface
Card (VIC) 1240, and one open adapter slot. You may install up to eight UCS B22 Blade Servers to a UCS chassis, or mix with other
UCS blade servers. The Cisco UCS B22 M3 harnesses the power of the latest Intel Xeon processor E5-2400 product family with
expandability to 192 GB of RAM (using 12 x 16 GB DIMMs), 2 hot-plug drives, and 2 PCIe adapter slots for up to 80 Gigabit
Ethernet throughput.
Figure 1: Cisco UCS B22 Front Panel
1
Each server has a blank plastic asset tag that pulls out of
the front panel, provided so you can add your own asset
tracking label without interfering with the intended air
flow.
Power button and LED6
Network link status LED7Asset tag
Blade health LED8Blade ejector handle2
Console connector9Ejector captive screw3
Reset button access10Hard drive bay 14
Beaconing LED and button11Hard drive bay 25
LEDs
Server LEDs indicate whether the blade server is in active or standby mode, the status of the network link, the overall health of the
blade server, and whether the server is set to give a blinking blue locator light from the locator button.
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The removable drives also have LEDs indicating hard disk access activity and disk health.
Table 1: Blade Server LEDs
DescriptionColorLED
Power off.OffPower
Green
Amber
Main power state. Power is supplied to all server components in
normal operation.
Standby power state. Power is supplied only to the service processor
of the server so that the server can still be managed.
Note
If you press and release the front-panel power button, the
server performs an orderly shutdown of the 12 V main
power and goes to standby power state. You cannot shut
down standby power from the front-panel power button.
See the Cisco UCS Manager Configuration Guide for
information about completely powering off the server from
the software interface.
None of the network links are up.OffLink
At least one network link is up.Green
Power off.OffHealth
Normal operation.Green
Minor error.Amber
Critical error.Blinking Amber
Blinking blue 1 Hz
(Disk Drive)
4 Hz
4 hz
Blinking is not enabled.OffBlue locator button and LED
Blinking to locate a selected blade—If the LED is not blinking, the
blade is not selected. You can control the blinking in UCS Manager
or by using the blue locator button/LED.
Inactive.OffActivity
Outstanding I/O to disk drive.Green
Rebuild in progress. Health LED will flash in unison.Flashing Amber
Identify drive active.Flashing Amber
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DescriptionColorLED
Can mean either no fault detected or the drive is not installed.OffHealth
(Disk Drive)
Flashing Amber
4 hz
Rebuild drive active. If the Activity LED is also flashing amber, a
drive rebuild is in progress.
Fault detected.Amber
Buttons
The Reset button is recessed in the front panel of the server. You can press the button with the tip of a paper clip or a similar item.
Hold the button down for five seconds, and then release it to restart the server if other methods of restarting do not work.
The locator function for an individual server may get turned on or off by pressing the locator button/LED.
The power button allows you to manually take a server temporarily out of service but leave it in a state where it can be restarted
quickly. If the desired power state for a service profile associated with a blade server is set to "off," using the power button or Cisco
UCS Manager to reset the server will cause the desired power state of the server to become out of sync with the actual power state
and the server may unexpectedly shut down at a later time. To safely reboot a server from a power-down state, use the Boot Server
action in Cisco UCS Manager.
Local Console Connector
The local console connector allows a direct connection to a blade server to allow operating system installation and other management
tasks to be done directly rather than remotely. The port uses the KVM dongle cable that provides a connection into a Cisco UCS
blade server; it has a DB9 serial connector, a VGA connector for a monitor, and dual USB ports for a keyboard and mouse. With this
cable, you can create a direct connection to the operating system and the BIOS running on a blade server. A KVM cable ships standard
with each blade chassis accessory kit.
Figure 2: KVM Cable for Blade Servers
1
connector
VGA connection for a monitor3Connector to blade server local console
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2-port USB connector for a mouse and keyboard4DB9 serial connector2
Drive Replacement
Each blade has up to two front-accessible, hot-swappable, 2.5-inch drives. Unused hard drive bays should always be covered with
cover plates to ensure proper cooling and ventilation.
You can remove and install hard drives without removing the blade server from the chassis.
The drives supported in this blade server come with the drive sled attached. Spare drive sleds are not available. A list of currently
supported drives is in the specification sheets at this URL:http://www.cisco.com/c/en/us/products/servers-unified-computing/
ucs-b-series-blade-servers/datasheet-listing.html
Before upgrading or adding a drive to a running system, check the service profile in Cisco UCS Manager and make sure the new
hardware configuration will be within the parameters allowed by the service profile.
To prevent ESD damage, wear grounding wrist straps during these procedures.Caution
Removing a Blade Server Hard Drive
To remove a hard drive from a blade server, follow these steps:
Procedure
Step 1
Push the button to release the ejector, and then pull the hard drive from its slot.
Figure 3: Removing the Hard Drive
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Step 2
Step 3
Place the hard drive on an antistatic mat or antistatic foam if you are not immediately reinstalling it in another server.
Install a hard disk drive blank faceplate to keep dust out of the blade server if the slot will remain empty.
Installing a Blade Server Hard Drive
To install a hard drive in a blade server, follow these steps:
Procedure
Step 1
Step 2
Step 3
Place the hard drive lever into the open position by pushing the release button.
Figure 4: Installing a Hard Drive in a Blade Server
Gently slide the hard drive into the opening in the blade server until it seats into place.
Push the hard drive lever into the closed position.
You can use Cisco UCS Manager to format and configure RAID services. For details, see the Configuration Guide for the
version of Cisco UCS Manager that you are using. The configuration guides are available at the following URL: http://
If you need to move a RAID cluster, see the Cisco UCS Manager B-Series Troubleshooting Guide.
Blade Server Removal and Installation
Before performing any internal operations on this blade server, you must remove it from the chassis.
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Caution
To prevent ESD damage, wear grounding wrist straps during these procedures and handle modules by the
carrier edges only.
Powering Off a Blade Server Using the Power Button
You can also shut down servers remotely using Cisco UCS Manager or CIMC. For details, see the
Tip
Configuration Guide for the version of Cisco UCS Manager that you are using. The configuration guides
are available at the following URL: http://www.cisco.com/en/US/products/ps10281/products_installation_
and_configuration_guides_list.html
Procedure
Step 1
Step 2
Step 3
Step 4
If you are local to the server, check the color of the Power Status LED for each server in the chassis that you want to
power off.
Green indicates that the server is running and must be shut down before it can be safely powered off. Go to Step 2.
•
Amber indicates that the server is already in standby mode and can be safely powered off. Go to Step 3.
•
Press and release the Power button, then wait until the Power Status LED changes to amber.
The operating system performs a graceful shutdown and the server goes to standby mode.
Caution
(Optional) If you are shutting down all blade servers in a chassis, disconnect the power cords from the chassis to completely
power off the servers.
Remove the appropriate servers from the chassis.
To avoid data loss or damage to your operating system, you should always invoke a graceful shutdown of the
operating system.
Removing a Blade Server
Using UCS Manager, decommission the server before physically removing the server. To remove a blade server from the chassis,
follow these steps:
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Procedure
Step 1
Step 2
Step 3
Step 4
Step 5
Loosen the captive screw on the front of the blade.
Remove the blade from the chassis by pulling the ejector lever on the blade until it unseats the blade server.
Slide the blade part of the way out of the chassis, and place your other hand under the blade to support its weight.
Once removed, place the blade on an antistatic mat or antistatic foam if you are not immediately reinstalling it into another
slot.
If the slot is to remain empty, install a blank faceplate (N20-CBLKB1) to keep dust out of the chassis.
Installing a Half-width Blade Server
UCS B200 M4, UCS B200 M3, and UCS B22 M3 half-width blade servers are interoperable in a UCS chassis with any other UCS
blade servers, including prior generation B200 M2 and B200 M1 servers, or other UCS B-Series blade servers. To install a half-width
blade server, follow these steps:
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Procedure
Step 1
Grasp the front of the blade server and place your other hand under the blade to support it.
Figure 5: Positioning a Blade Server in the Chassis
Step 2
Step 3
Step 4
Step 5
Open the ejector lever in the front of the blade server.
Gently slide the blade into the opening until you cannot push it any farther.
Press the ejector lever so that it catches the edge of the chassis and presses the blade server all the way in.
Tighten the captive screw on the front of the blade to no more than 3 in-lbs. Tightening with bare fingers only is unlikely
to lead to stripped or damaged captive screws.
Step 6
Power on the server. UCS Manager automatically reacknowledges, reassociates, and recommissions the server, provided
any hardware changes are allowed by the service profile.
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Secure Digital Cards
Secure Digital (SD) card slots are provided and one or two SD cards can be populated. If two SD cards are populated, they can be
used in a mirrored mode.
Do not mix different capacity cards in the same server.Note
Note
Figure 6: SD Card Slot Locations
Due to technical limitations, if the server is running a Cisco UCS Manager version earlier than release
2.2(3a) with the 32-GB SD card, only 16-GB usable capacity is available (regardless of mirroring) in the
server.
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Removing a Blade Server Cover
Procedure
Step 1
Step 2
Press and hold the button down as shown in the figure below.
While holding the back end of the cover, pull the cover back and then up.
Figure 7: Opening a Cisco UCS B22 Blade Server
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Air Baffles
The air baffles (UCSB-BAFF-B22-M3=) shown ship with this server, as they direct and improve air flow for the server components.
No tools are necessary to install them, just place them over the DIMMs as shown, aligned to the standoffs.
Figure 8: Cisco UCS B22 Air Baffles
Internal Components
Figure 9: Inside View of the B22 Blade Server
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Internal USB connector
2Hard drive bays1
Cisco UCS-USBFLSH-S-4GB= is recommended, but if
another USB drive will be used it must be no wider than
.8 inches, and no more than 1.345 inches long in order
to provide needed clearances to install or remove the
USB drive.
CPU 1 and heat sink4Battery3
Diagnostic button6DIMM slots5
CPU 2 and heat sink8DIMM slots7
10Modular LOM (shown installed)9
Adapter card connector (Adapter not shown installed)
Note
Use of this server may require an upgrade to the IOM in the chassis. This server only supports third
generation adapter cards, which have features requiring a Cisco 2204 or 2208 IOM, and are not backward
compatible with the Cisco 2104 IOM.
Diagnostics Button and LEDs
At blade start-up, POST diagnostics test the CPUs, DIMMs, HDDs, and adapter cards, and any failure notifications are sent to UCS
Manager. You can view these notifications in the Cisco UCS Manager System Error Log or in the output of the show tech-support
command. If errors are found, an amber diagnostic LED also lights up next to the failed component. During run time, the blade BIOS
and component drivers monitor for hardware faults and will light up the amber diagnostic LED as needed.
LED states are saved, and if you remove the blade from the chassis the LED values will persist for up to 10 minutes. Pressing the
LED diagnostics button on the motherboard causes the LEDs that currently show a component fault to light for up to 30 seconds for
easier component identification. LED fault values are reset when the blade is reinserted into the chassis and booted, and the process
begins from its start.
If DIMM insertion errors are detected, they may cause the blade discovery process to fail and errors will be reported in the server
POST information, which is viewable using the UCS Manager GUI or CLI. DIMMs must be populated according to specific rules.
The rules depend on the blade server model. Refer to the documentation for a specific blade server for those rules.
Faults on the DIMMs or adapter cards also cause the server health LED to light solid amber for minor error conditions or blinking
amber for critical error conditions.
Working Inside the Blade Server
Installing a CMOS Battery
All Cisco UCS blade servers use a CR2032 battery to preserve BIOS settings while the server is not installed in a powered-on chassis.
Cisco supports the industry standard CR2032 battery that is available at most electronics stores.
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Warning
To install or replace the battery, follow these steps:
There is danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same
or equivalent type recommended by the manufacturer. Dispose of used batteries according to the
manufacturer’s instructions.
Procedure
Step 1
Step 2
Remove the existing battery:
a) Power off the blade, remove it from the chassis, and remove the top cover.
b) Push the battery socket retaining clip away from the battery.
c) Lift the battery from the socket. Use needle-nose pliers to grasp the battery if there is not enough clearance for your
fingers.
Install the replacement battery:
a) Push the battery socket retaining clip away from where the battery fits in the housing.
b)
Insert the new battery into the socket with the battery’s positive (+) marking facing away from the retaining clip. Ensure
that the retaining clip can click over the top of the battery to secure it in the housing.
c) Replace the top cover.
d) Replace the server in the chassis and power on the blade by pressing the Power button.
CPU Replacement
You can order your blade server with two CPUs, or upgrade later to a second CPU. Both CPUs must be of the same type, and memory
in slots intended for the second CPU will not be recognized if the second CPU is not present. You may need to use these procedures
to move a CPU from one server to another, or to replace a faulty CPU.
The CPUs supported in this blade server are constantly being updated. A list of currently supported and available CPUs is in the
specification sheets at this URL:
The CPU pick and place tool is required to prevent damage to the connection pins between the motherboard
and the CPU. Do not attempt this procedure without the required tool, which is included with each CPU
option kit.
Procedure
Step 1
14
Unscrew the four captive screws securing the heat sink to the motherboard. See callout 1.
Loosen one screw by a quarter turn, then move to the next in an X pattern. Continue loosening until the heat sink can be
lifted off.
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Step 2
Remove the heat sink (UCSB-HS-01-EP). See callout 2 in the following figure.
Remove the existing thermal compound from the bottom of the heat sink using the cleaning kit (UCSX-HSCK= ) included
with each CPU option kit. Follow the instructions on the two bottles of cleaning solvent.
Step 3
Step 4
Unhook the socket hook. See callout 3 in the following figure.
Open the socket latch. See callout 4 in the following figure.
Figure 10: Removing the Heat Sink and Accessing the CPU Socket
Step 5
Place the CPU and tool on the CPU socket with the registration marks aligned as shown.
The CPU pick and place tool is included with each CPU option kit, or the tool may be purchased separately. Be sure to
use the tool for the Intel Xeon E5-2400 Series processors.
Step 6
Remove an old CPU as follows:
a) Place the CPU pick and place tool on the CPU socket aligned with the A1 arrow pointing to the CPU registration mark.
See the figure below.
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b) Press the button/handle on the tool to grasp the installed CPU.
c) Lift the tool and CPU straight up.
Figure 11: Proper Alignment of CPU Pick and Place Tool (for Intel Xeon E5-2400 Series Processors)
Socket alignment mark2Alignment mark on the button/handle1
Installing a New CPU and Heat Sink
Before installing a new CPU in a server, verify the following:
The CPU is supported for that given server model. This may be verified via the server's Technical Specifications ordering guides
•
or by the relevant release of the Cisco UCS Capability Catalog.
A BIOS update is available and installed that supports the CPU and the given server configuration.
•
If the server will be managed by Cisco UCS Manager, the service profile for this server in UCS Manager will recognize and
•
allow the new CPU.
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Procedure
Step 1
(Optional) If you are installing a CPU in a socket that had been shipped empty, there will be a protective cap intended to
prevent bent or touched contact pins. The pick and pull cap tool provided can be used in a manner similar to a pair of
tweezers. Grasp the protective cap and pivot as shown.
Figure 12: Protective Cap Removal
Step 2
Step 3
Release the catch on the pick and place tool by pressing the button/handle.
Remove the new CPU from the packaging, and load it into the pick and place tool as follows:
a)
Confirm that the pedestal is set up correctly for your processor. The pedestal ships set to the markings “LGA1356-2,”
and this is the correct setting.
b) Place the CPU on the pedestal. The CPU corners should fit snugly at the pedestal corners and the notches should meet
the pegs perfectly.
c) Place the CPU pick and place tool on the CPU pedestal aligned with the A1 arrow pointing to the A1 registration mark.
Make sure the tabs on the tool are fully seated into the slots on the pedestal.
d) Press the button/handle on the tool to grasp the CPU.
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e) Lift the tool and CPU straight up off of the pedestal.
Figure 13: Loading the Pick and Place Tool
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2Alignment adjustment1
Alignment marks on the tool’s button/handle, CPU and
base
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Step 4
Step 5
Place the CPU and tool on the CPU socket with the registration marks aligned as shown.
Press the button on the pick and place tool to release the CPU into the socket.
Figure 14: Replacing the Heat Sink
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Step 6
Step 7
Step 8
Close the socket latch. See callout 1.
Secure the hook. See callout 2.
Using the syringe of thermal grease provided with replacement CPUs and servers (and available separately as
UCS-CPU-GREASE=), add 2 cubic centimeters of thermal grease to the top of the CPU where it will contact the heat
sink. Use the pattern shown below. This should require half the contents of the syringe.
Figure 15: Thermal Grease Application Pattern
Caution
The thermal grease has very specific thermal properties, and thermal grease from other sources should not be
substituted. Using other thermal greases may lead to damage.
Step 9
Replace the heat sink. See callout 3.
Caution
On certain models, heat sinks are keyed to fit into the plastic baffle extending from the motherboard. Do not
force a heat sink if it is not fitting well, rotate it and re-orient the heat sink.
Step 10
Secure the heat sink to the motherboard by tightening the four captive screws a quarter turn at a time in an X pattern as
shown in the upper right of the figure.
Installing Memory
To install a DIMM into the blade server, follow these steps:
Procedure
Step 1
Step 2
Press the DIMM into its slot evenly on both ends until it clicks into place.
DIMMs are keyed. If a gentle force is not sufficient, make sure the notch on the DIMM is correctly aligned.
Note
Be sure that the notch in the DIMM aligns with the slot. If the notch is misaligned you may damage the DIMM,
the slot, or both.
Press the DIMM connector latches inward slightly to seat them fully.
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Supported DIMMs
The DIMMs supported in this blade server are constantly being updated. A list of currently supported and available DIMMs is in the
specification sheets at:
Do not use any memory DIMMs other than those listed in the specification sheet. Doing so may irreparably damage the server and
require an RMA and down time.
Low-Voltage DIMM Considerations
The server can be ordered with low-voltage (1.35 V) DIMMs or mixed-voltage (1.35V/1.5 V) DIMMs.
There is a setting in the BIOS Setup utility that you can use to change the DDR memory mode when the server has all low-voltage
DIMMs installed. To access this setting, follow these steps:
Procedure
Step 1
Step 2
Step 3
Step 4
Step 5
Enter the BIOS setup utility by pressing the F2 key when prompted during bootup.
Select the Advanced tab.
Select Low Voltage DDR Mode.
In the pop-up window, select either Power Saving Mode or Performance Mode.
• Power Saving Mode–Enables low-voltage memory operation. This setting is available only if all DIMMs installed
support low-voltage operation.
• Performance Mode–Disables low-voltage memory operation. If you mix low-voltage DIMMs with mixed-voltage
DIMMs, the system defaults to this setting.
Press F10 to save your changes and exit the setup utility, or you can exit without saving changes by pressing Esc.
Memory Arrangement
Keep in mind the following rules when adding DIMMs to this server:
Only use Cisco-provided DIMMs.
•
Mixing different speed DIMMs causes the server to set the memory speed to that of the slowest installed DIMMs.
•
If memory mirroring is used, the total memory capacity is reduced by 50%.
•
CPU1 and CPU2 (if used) must always be configured identically.
•
The blade server contains 12 DIMM slots—six for each CPU. Each set of six DIMM slots is arranged into three channels, where
each channel has 2 DIMMs.
Each channel is identified by a letter—B, C, D for CPU1, and F, G, H for CPU 2. Each DIMM slot is identified by a number, either
0 or 1. Note that each DIMM slot 0 is blue, while each slot 1 is black.
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The following figure shows how DIMMs and channels are physically laid out on the blade server. The DIMM slots in the upper right
are associated with CPU 2, while the DIMM slots in the lower left are associated with CPU 1.
Figure 16: Numbering of DIMMs and Channels
Note
The memory in the upper right cannot communicate with the memory in lower left, unless both CPUs are
present.
Figure 17: Logical Representation of Logical DIMMs and Channels
DIMMs can be used in the blade server in either a one DIMM per Channel (1DPC) configuration or in a two DIMMs per Channel
(2DPC) configuration.
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Each CPU in a Cisco UCS B22 blade server supports 3 channels of 2 memory slots each. In a 1 DPC configuration, DIMMs are in
slot 0 only. In a 2 DPC configuration, DIMMs are in both slot 0 and slot 1. The table below shows the preferred order for installing
upgrade DIMMs, and while other configurations may work if problems arise moving them to the preferred arrangement should help.
Table 2: Preferred DIMM Population Order
CPU 2 installed slotsCPU 1 installed slotsDIMMs per CPU
F0B01
F0, G0B0, C02
F0, G0, H0B0, C0, D03
F0, G0, H0, F1B0, C0, D0, B14
F0, G0, H0, F1, G1B0, C0, D0, B1, C15
F0, G0, H0, F1, G1, H1B0, C0, D0, B1, C1, D16
Memory Performance
When considering the memory configuration of your blade server, there are several things you need to consider. For example:
DIMMs within the blade server should be configured in complete banks for optimal performance.
•
Your selected CPU(s) can have some affect on performance.
•
Bandwidth and Performance
Recommendations for achieving performance of 1600 MHz on B22 M3 servers:
Ensure that both the installed CPU and the selected DIMMs support operation at 1600 MHz. If either cannot support this, the
•
pair will run at the highest speeed of the slower of the two.
Ensure the server is running the 2.0(2) or later BIOS version. If a BIOS upgrade is needed, do it before installing processors or
•
memory.
Use only Cisco certified DIMMs that support 1600 MHz speeds. DIMMs do not have to be identical in type or capacity, but
•
beware of the caveats listed in the section below regarding performance degradation.
Always set the system BIOS to operate the DIMMs in "Performance" mode in order to run at 1600 MHz.
•
Fully populating 1 logical bank or 2 logical banks with DIMMs will ensure optimal memory bandwidth running at the 1600
•
MHz speed. If DIMMs are partially populated in 1 bank (less than 6 DIMMs) or 2 bank patterns (less than 12 but greater than
6 DIMMs) the 1600 MHz speed can be used, but the overall memory bandwidth will not be optimal.
Performance Degradation
Performance degradation can occur if the following memory configurations are used:
Mixing DIMM sizes and densities within a channel
•
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Partially populating a channel
•
Unevenly populating DIMMs between CPUs
•
Memory Mirroring and RAS
The Intel CPUs within the blade server support memory mirroring only when no more than two Channels are populated with DIMMs.
If three Channels are populated with DIMMs, memory mirroring is automatically disabled. Furthermore, if memory mirroring is
used, DRAM size is reduced by 50% for reasons of reliability.
If the RAS (Reliability, Availability, and Serviceability) option is required, it is available only when Channel–3 is not populated.
Installing an mLOM Adapter
You must remove the adapter card to service it.Note
To install a Cisco VIC 1240 or VIC 1340 in the blade server, follow these steps:
Procedure
Step 1
Step 2
Step 3
Position the VIC board connector above the motherboard connector and align the captive screw to the standoff post on
the motherboard.
Firmly press the VIC board connector into the motherboard connector.
Tighten the captive screw.
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To remove a VIC, reverse the above procedure. You might find it helpful when removing the connector from the
Tip
motherboard to gently rock the board along the length of the connector until it loosens.
Figure 18: Installing an mLOM Adapter
Installing an Adapter Card
All the supported mezzanine cards have a common installation process. These cards are updated frequently. Currently supported
cards and the available models for this server are listed in the specification sheets at this URL: http://www.cisco.com/c/en/us/products/
If you are switching from one type of adapter card to another, before you physically perform the switch make sure that you download
the latest device drivers and load them into the server’s operating system. For more information, see the firmware management chapter
of one of the Cisco UCS Manager software configuration guides.
Procedure
Step 1
Step 2
Step 3
Position the adapter board connector above the motherboard connector and align the two adapter captive screws to the
standoff posts (see callout 1) on the motherboard.
Firmly press the adapter connector into the motherboard connector (see callout 2).
Tighten the two captive screws (see callout 3).
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Removing an adapter card is the reverse of installing it. You might find it helpful when removing the connector
Tip
from the motherboard to gently rock the board along the length of the connector until it loosens.
Figure 19: Installing an Adapter Card
Installing and Enabling a Trusted Platform Module
The Trusted Platform Module (TPM) is a component that can securely store artifacts used to authenticate the server. These artifacts
can include passwords, certificates, or encryption keys. A TPM can also be used to store platform measurements that help ensure that
the platform remains trustworthy. Authentication (ensuring that the platform can prove that it is what it claims to be) and attestation
(a process helping to prove that a platform is trustworthy and has not been breached) are necessary steps to ensure safer computing
in all environments. It is a requirement for the Intel Trusted Execution Technology (TXT) security feature, which must be enabled
in the BIOS settings for a server equipped with a TPM.
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Note
TPM installation is supported after-factory. However, a TPM installs with a one-way screw and cannot
be replaced or moved to another server. If a server with a TPM is returned, the replacement server must
be ordered with a new TPM.
Procedure
Step 1
Install the TPM hardware.
a) Power off, decommission, and remove the blade server from the chassis.
b) Remove the blade server cover.
c) Install the TPM to the TPM socket on the server motherboard and secure it using the one-way screw that is provided.
See the figure below for the location of the TPM socket.
d) Return the blade server to the chassis, power it on, and allow it to be automatically reacknowledged, reassociated, and
recommissioned.
e) Continue with enabling TPM support in the server BIOS in the next step.
Figure 20: TPM Socket Location
Step 2
Enable TPM Support in the BIOS.
a)
Enable Quiet Mode in the BIOS policy of the server’s service profile.
b) Establish a direct connection to the server, either by connecting a keyboard, monitor, and mouse to the front panel
using a KVM dongle (N20-BKVM) or by other means.
c) Reboot the server.
d) Press F2 during reboot to enter the BIOS setup screens.
e) On the Advanced tab, select Trusted Computing and press Enter to open the TPM Security Device Configuration
window.
f) Set the TPM Support option to Enabled.
TPM socket on motherboard2Front of server1
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g) Press F10 to save and exit. Allow the server to reboot, but watch for the prompt to press F2 in the next step.
Step 3
Step 4
Step 5
Enable TPM State in the BIOS.
a) Press F2 during reboot to enter the BIOS setup screens.
b) On the Advanced tab, select Trusted Computing and press Enter to open the TPM Security Device Configuration
window.
c) Set the TPM State option to Enabled.
d) Press F10 to save and exit. Allow the server to reboot, but watch for the prompt to press F2 in the next step.
Verify that TPM Support and TPM State are enabled.
a) Press F2 during reboot to enter the BIOS setup screens.
b) On the Advanced tab, select Trusted Computing and press Enter to open the TPM Security Device Configuration
window.
c) Verify that TPM Support and TPM State are set to Enabled.
d) Continue with enabling the Intel TXT feature in the next step.
Enable the Intel TXT feature in the BIOS.
a) Choose the Advanced tab.
b) Choose Intel TXT (LT-SX) Configuration to open the Intel TXT (LT-SX) Hardware Support window.
c) Set TXT Support to Enabled.
d) Verify that the following items are listed as Enabled:
VT Support (default is Enabled)
•
VT-d Support (default is Enabled)
•
TPM Support
•
TPM State
•
If VT Support and VT-d Support are not enabled, return to the Advanced tab, select Processor Configuration, and
then set Intel (R) VT and Intel (R) VT-d to Enabled.
e) Press F10 to save and exit.
Server Troubleshooting
For general troubleshooting information, see the see the Cisco UCS Manager B-Series Troubleshooting Guide.
Server Configuration
Cisco UCS blade servers should be configured and managed using Cisco UCS Manager. For details, see the Configuration Guide
for the version of Cisco UCS Manager that you are using. The configuration guides are available at the following URL: http://
The system weight listed here is an estimate for a fully
configured system and will vary depending on peripheral
devices installed.
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly
What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation.
Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be
delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS
version 2.0.
Follow Cisco UCS Docs on Twitter to receive document update notifications.
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•
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•
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•
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