Cisco Systems UC540WFXOK9 User Manual

Reference Guide

Cisco Unified Communications

500 Series Model 540 for

Small Business

Reference Guide

September, 2011

For further information, questions and comments please contact ccbu-pricing@cisco.com

Product Overview .................................................................................................................................................... 3

Product Part Numbers............................................................................................................................................. 3

Interfaces and Modules........................................................................................................................................... 3

Licensing.................................................................................................................................................................. 4

Basic Call Center Capabilities ................................................................................................................................ 5

Voice Resource Utilization...................................................................................................................................... 5

Product Overview

The Cisco® Unified Communications 540 (Figure 1) part of the Cisco Unified Communications 500 Series for Small Business, is a critical part of the Cisco Smart Business Communications System. It is an affordable unified communications appliance that provides voice, data, voicemail, automated attendant, video, security, and wireless capabilities while integrating with existing desktop applications such as calendar, email, and customer relationship management (CRM) programs. This easy-to-manage platform supports up to 32 phones and voice mailboxes and provides flexible deployment options based on your needs, including support for a wide array of IP phones, public switched telephone network (PSTN) interfaces, and Internet connectivity. This reference guide describes the specifications and capabilities of the Cisco Unified Communications 540 (UC 540).

Figure 1. Cisco Unified Communications 540 Models: FXO (Left) and BRI (Right)

Product Part Numbers

The Cisco UC 540 is available in two versions, an FXO (analog) model and a Basic Rate Interface (BRI) base model. With ease of ordering as a focus area, each has its own product ID. In addition, there is one software licensing product, multiples of which can be installed to achieve the desired user count. Table 1 lists the part numbers for the Cisco UC 540.

Table 1. Product Part Numbers for the Cisco UC 540

Part Number Description

UC540W-FXO-K9 UC 540 system with 4 FXO, 4 FXS, and 1 voice interface card (VIC) expansion slot UC540W-BRI-K9 UC 540 system with 2 BRI, 4 FXS, and 1 VIC expansion slot L-UC-PRO-8U= Software license upgrade, authorizing an additional 8 users (eDelivery)

Interfaces and Modules

The Cisco UC 540 has built-in interfaces that offer fixed configurations, reducing complexity. In addition, this platform offers one (1) voice interface card (VIC) slot to support additional Cisco VIC modules. Table 2 lists the built-in interfaces, and Table 3 lists the modular interfaces supported on the UC 540.

Table 2. Built-In Interfaces Supported on the Cisco UC 540

Interface Description

Music-on-hold port Single 3.5-mm audio port

●

Onboard Ethernet ports

Integrated inline Power over Ethernet (PoE) ports

Eight 10/100 Mbps LAN

●

One 10/100 WAN uplink

●

One 10/100 Ethernet expansion port

8 built-in PoE ports

Interface Description

FXS and direct inward dialing (DID) ports 4 built-in FXS ports (DID is available via the additional module listed in Table 3) PSTN interfaces (FXO or BRI) 4 FXO or 2 BRI ports WLAN interface An 802.11b/g access point is integrated into the UC 540, supporting up to 54-Mbps

Table 3. Modular VIC Cards for the Cisco UC 540

Part Number Description

VIC-4FXS/DID, VIC3-4FXS/DID 4-port FXS/DID module VIC2-2FXS 2-port FXS module VIC2-2FXO 2-port FXO module VIC3-2FXS/DID 2-port FXS/DID module VIC2-4FXO 4-port FXO module VIC2-2BRI-NT/TE 2-port BRI NT/TE module VWIC2-1MFT-T1/E1 1-port T1/E1 for voice (ISDN Primary Rate Interface [PRI] and channel associated signaling

connections. The access point can be used to provide integrated WLAN connectivity to mobile clients - voice and data - resulting in mobility and enhanced productivity for users.

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Licensing

The Cisco UC 540 includes 24 user licenses. These licenses enable the use of Cisco Unified IP Phones and allow users to access the IP PBX features, including voicemail. In addition, supplementary user licenses are bundled to help with deployments that need a few extra licenses. For additional licensing needs, the L-UC-PRO-8U= may be ordered. This increases the existing license count by eight. Table 5 lists the number of users supported based on the hardware/license configurations. The UC 540 also has built-in licenses for unified communications features. Table 4 lists the license count bundled within the system for each feature. Guidance for licenses associated with voice messaging on the UC 540 is included in Table 6.

Note: Among the 24 base licenses provided 16 of them are provided as supplemental licenses.

Table 4. Licensing and User Capacity for the Cisco UC 540

License Configuration Description

UC540W-FXO-K9 or UC540W-BRI-K9 24 user licenses, 6 supplemental user licenses UC540W-FXO-K9 or UC540W-BRI-K9 and one L-UC-PRO-8U= 32 user licenses, 8 supplemental user licenses

Table 5. Feature Licensing for the Cisco UC 540

Feature Number of Licenses Included

Virtual LANs (VLANs) 5 Service Set Identifiers (SSIDs) 3 Broadcast SSIDs (BSSIDs) 1 VPN tunnels* 10 Remote teleworker sites 10 Users per teleworker site 5 Multisite deployments 5

* Includes IP security (IPSec), Secure Sockets Layer (SSL), or generic routing encapsulation (GRE) tunnels.

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