Cisco
Unified Communications
500 Series
IP PBX Setup Guide
Version 1.0
Last Update: 02/14/2011
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Cisco Unified Communications 500 Series
DISCLAIMER
The attached document is provided as a basic guideline for setup and configuration of Cisco
Unified Communications 500 Series IP PBX systems with MegaPath’s SIP Trunking service,
based on MegaPath’s testing and validation process. It does not include advanced
configurations to enable features such as voicemail, Find-Me-Follow-Me, etc. MegaPath is
not responsible for customer IP PBX configurations. For more information on advanced
features, please refer to your IP PBX documentation.
OVERVIEW
Cisco Unified Communications 500 series IP PBX (www.cisco.com) is an “all-in-one”
converged IP PBX solution featuring built-in PBX functionality, voicemail, SIP gateway, IP
router, Gigabit uplinks, Power of Ethernet (PoE) ports, Firewall, VPN, and DSU/CSU. The
steps outlined in this guide reflect the process used by MegaPath to successfully configure
MegaPath’s SIP trunks on the described software/hardware versions only.
SUPPORTED HARDWARE MODELS
The following hardware models are interoperable and described with this setup guide:
Cisco UC 520
Cisco UC 540
Cisco UC 560
SUPPORTED SOFTWARE DEPLOYMENTS
The following software deployments are interoperable and described with this setup guide:
• Cisco Configuration Assistant: v3.0
• Cisco Software Pack: v8.1.0
• Cisco IOS: (UC500-ADVIPSERVICESK9-M), v15.1(2)T2
• System Bootstrap ROM: v12.4 (11r)XW3
REQUIRED INFORMATION
The following software deployments are supported with this setup guide:
Maximum Channels __________________________________________________
Host ______________________________________________________________
Username _________________________ Password ________________________
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Model
Cisco UC 520
Cisco UC 540
Cisco UC 560
Feature
Highlights
8 to 64 IP phone
station support
Four to 8 analog
trunks or two to 4
BRI digital trunks
Optional single
T1/E1 voice interface
(PRI and CAS)
Integrated voicemail
16 hours voicemail
storage
Automated attendant
Integrated business
productivity
applications
Integrated security
Music on hold
Optional on board
wireless access
Simple system
configuration and
management
Eight to 32 phone
station support
Four to 8 analog
trunks or two to 4
BRI digital trunks
Optional single
T1/E1 voice interface
(PRI and CAS)
Integrated voicemail
32 hours voicemail
storage
Automated attendant
Integrated business
productivity
applications
Integrated security
Music on hold
On board wireless
included
Simple system
configuration and
management
16 to 104 phone
station support
Four to 12 analog
trunks or two to 6
BRI digital trunks
Optional one or two
T1/E1 voice interface
(PRI and CAS)
Integrated voicemail
32 or 64 hours
voicemail storage
Automated attendant
Integrated business
productivity
applications
Integrated security
Music on hold
Wireless support
with the Cisco AP
500 Series Wireless
Access Point
Simple system
configuration and
management
Cisco Unified Communications 500 Series
Appendix: Cisco Unified Communications 500 Series Setup
The Cisco Unified Communications 500 Series is comprised of three primary models with
numerous options and configurations available to each. Below is a high-level comparison of
the Unified Communications 520, 540 and 560.
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A.1. Cisco Configuration Assistant Setup
To use the Cisco Configuration Assistant to create and save the initial
software configuration, please follow the steps below:
1) If necessary, install Configuration Assistant on a PC to be used to manage
the configuration of the UC 500. See the Getting Started with Cisco
Configuration Assistant document at www.cisco.com/go/configassist or on
the CD-ROM that shipped with your product for more information.
Welcome and Overview
Cisco Unified Communications 500 Series
2) Launch Configuration Assistant. See the Getting Started with Cisco
Configuration Assistant document at www.cisco.com/go/configassist or on
the CD-ROM that shipped with your product for more information.
a) Factory default username and password are cisco/cisco
3) Using an RJ-45-to-RJ-45 Ethernet cable, connect the Ethernet port of the
PC on which the Cisco Configuration Assistant is installed to a PoE port on
the front panel of the UC 500.
4) Use the Configuration Assistant to perform the following tasks. For more
information, see online help.
a) Connect to a New Community.
b) Accept the default values to create the initial configuration.
Note – If you are installing a single-site key system configuration, change
the “Voice System Type” setting from PBX to Key System Configuration.
c) Save the configuration
5) Confirm that the UC 500 appears in the Topology View.
A.2. Telephony Setup Wizard
When running Cisco Configuration Assistant for the first time, the Telephony
Setup Wizard will start automatically and guide you through configuring basic
settings on the Cisco UC500
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Software Upgrade and License Management
Configuring System Access settings
Cisco Unified Communications 500 Series
A.2.2 Welcome - Software Settings
This screen displays licensing and software version information.
Additional user licenses can be added and the system software version
can be upgraded here.
A.2.3 Networking – System Access
Configure the UC500 system hostname and administrator access
credentials on this screen.
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