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Contents
Cisco uBR10012 Series Universal Broadband
Router–Quick Start Guide
Part Number: OL-24972-01
Revised: April 15, 2010
This document includes procedures for installing and removing the Cisco uBR10012 components that
are shipped with the Cisco uBR10012 universal broadband router. This document also includes technical
specifications and troubleshooting information.
• Objective, page 2
• Audience, page 2
• Cisco One-Year Limited Hardware Warranty Terms, page 2
• Overview, page 4
• Preparing the Site, page 18
• Installing the Chassis, page 22
• Connecting Cables, page 47
• Powering On the Cisco uBR10012 Router, page 52
• Configuring the Cisco uBR10012 Router at Startup, page 58
• Troubleshooting, page 63
• Related Documentation, page 71
• Obtaining Documentation and Submitting a Service Request, page 71
Americas Headquarters:
Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA
Page 2
Objective
Objective
Audience
The purpose of this document is to provide installation, removal, and troubleshooting information for
the fan assembly module installed in the Cisco uBR10012 universal broadband router.
This document is intended for field service engineers who are familiar with Cisco products and headend
cable installation procedures.
Warning
Only trained and qualified personnel should be allowed to install, replace, or service this equipment.
Statement 1030.
Cisco One-Year Limited Hardware Warranty Terms
There are special terms applicable to your hardware warranty and various services that you can use
during the warranty period. Your formal Warranty Statement, including the warranties and license
agreements applicable to Cisco software, is available on Cisco.com. To access and download the Cisco
Information Packet and your warranty and license agreements from Cisco.com:
1. Launch your browser, and go to this URL:
http://www.cisco.com/en/US/products/prod_warranties_listing.html
The Warranties and License Agreements page appears.
2. To read the Cisco Information Packet, follow these steps:
a. Click the Information Packet Number field, and make sure that the part number
78-5235-03A0 is highlighted.
b. Select the language in which you would like to read the document.
c. Click Go.
The Cisco Limited Warranty and Software License page from the Information Packet appears.
d. Read the document online, or click the PDF icon to download and print the document in Adobe
Portable Document Format (PDF).
Note You must have Adobe Acrobat Reader to view and print PDF files. You can download the reader
from the Adobe website: http://www.adobe.com
3. To read translated and localized warranty information about your product:
a. Enter this part number in the Warranty Document Number field:
78-10747-01C0
b. Select the language in which you would like to view the document.
c. Click Go. The Cisco warranty page appears.
d. Read the document online, or click the PDF icon to download and print the document in Adobe
Portable Document Format (PDF).
Cisco uBR10012 Series Universal Broadband Router–Quick Start Guide
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Cisco One-Year Limited Hardware Warranty Terms
You can also contact the Cisco service and support website for assistance:
http://www.cisco.com/en/US/support/
Duration of Hardware Warranty
One (1) year
Replacement, Repair, or Refund Policy for Hardware
Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten
(10) working days after receipt of a Return Materials Authorization (RMA) request. Actual delivery
times can vary, depending on the customer location.
Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.
To Receive a Return Materials Authorization (RMA) Number
Contact the company from whom you purchased the product. If you purchased the product directly from
Cisco, contact your Cisco Sales and Service Representative.
Complete the information below, and keep it for reference.
Company product purchased from
Company telephone number
Product model number
Product serial number
Maintenance contract number
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Overview
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Overview
The Cisco uBR10012 universal broadband router is an aggregation platform that provides a high-end,
high-performance, high-capacity Cable Modem Termination System (CMTS) solution. The system
provides high-speed data, broadband entertainment, and IP telephony services over a coaxial cable
connection to residential and commercial subscribers using cable modems or digital set-top boxes
(STBs). The router enables high-speed data services to be packaged like they are in basic cable television
services or video programming. (See Figure 1.)
Figure 1 Cisco uBR10012 Universal Broadband Router
The Cisco uBR10012 universal broadband router:
• Operates with cable modems or STBs that support the DOCSIS 1.0, DOCSIS 1.1, DOCSIS 2.0, and
DOCSIS 3.0 versions of the DOCSIS specification. The router supports the 6 MHz North American
channel plans using the ITU J.83 Annex B RF standard.
• Supports downstream and upstream digitally modulated signals.
• Supports multiple standards and multiple interfaces and allows operators to choose the appropriate
services and devices for their CMTS platform.
• Supports data and digitized voice connectivity over a bidirectional cable television and IP backbone
network.
• Uses the same Parallel Express Forwarding (PXF) technology used by the Cisco ESR10000 edge
services router.
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Overview
Warning
Only trained and qualified personnel should be allowed to install, replace, or service this equipment.
Statement 1030
For translations of the warnings used in this document, see the Cisco Regulatory Compliance and Safety
Information document that comes with this chassis. Reference the translations by statement number (ex:
Statement 1030).
Cisco uBR10012 Universal Broadband Router Components
The Cisco uBR10012 router chassis is designed for front and rear access. The two AC or DC power entry
modules (PEMs), two Performance Routing Engine (PRE) modules, an LCD panel, and the fan assembly
module are accessed from the front of the chassis. The eight slots for cable interface line cards, four full
slots for network uplink line cards, and two slots for the Timing, Communication, and Control Plus
(TCC+) and the DOCSIS Timing, Communication, and Control (DTCC) cards are accessed from the rear
of the chassis. (See Figure 2.)
Note Figure 2 is a sample representation of the Cisco uBR10012 chassis with the DC PEM
(UBR10-PWR-DC=) modules.
Note If the only available power supply source is 100-120 VAC, you can use the auxiliary AC-input power
shelf. The AC-input power shelf converts AC to DC power for the Cisco uBR10012 router. If you are
using the optional 2400 W AC-input power shelf, refer to 2400W AC-Input Power Shelf Installation
Guide.
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Figure 2 Front and Rear Chassis Views
1 Fan assembly 6 PEM modules
2 LCD module 7 Cable interface line cards
PRE processor modules
3
High-speed, high-performance network uplink line
8
cards
4 DC PEM power switches 9 TCC+ and DTCC timing cards
5 DC power cable and ground cable exit —
Fan Assembly Modules
The Cisco uBR10012 chassis uses a fan assembly module containing fans to supply cooling air to the
chassis. The fan assembly connects to the chassis through a blind mate connector that plugs into the
cable assembly and then into the chassis backplane. The fan assembly modules are identified by their
product part numbers. The fan assembly modules supported on the Cisco uBR10012 chassis are:
• Fan Assembly Module (UBR10-FAN-ASSY=)
• Fan Assembly Module (UBR10012-FAN-PLUS=)
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56413
CISCO
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ETHERNET
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Fan Assembly Module (UBR10-FAN-ASSY=)
This fan assembly module has four internal fans that draw cooling air into the front of the chassis and
direct it across the internal components. The air is exhausted through the openings in the rear of the
chassis (see Figure 3). The fan assembly module works at two speeds:
• Low speed (with a clean air filter)
• High speed (with a clean air filter)
The temperature of the fan module at the module air outlet determines the operating speed. Three LEDs
(FAN OK, SINGLE FAN FAIL, and MULTI FAN FAIL) indicate the status of the fan assembly.
Figure 3 Fan Assembly Module (UBR10-FAN-ASSY=)
1 Fan assembly module —
Fan Assembly Module (UBR10012-FAN-PLUS=)
This fan assembly has nine internal fans that draw cooling air into the front of the chassis and directs it
across the internal components (see Figure 4). This fan assembly module provides:
• Increased cooling capability
• Higher redundancy in case of a failure
• Repositioned thermal sensor that detects the ambient temperature of the cable plant or facility and
adjusts the variable fan speeds to maintain the temperature
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FAN OK
SINGLE
FAN FAIL
MULTI
FAN FAIL
PRODUCT ID
UBR10012-FAN-PLUS
Figure 4 Fan Assembly Module (UBR10012-FAN-PLUS=)
1
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249821
1 Fan assembly module —
This fan assembly module works at four variable speed levels (0, 1, 2, and 3). The operating speed of the
fan is determined by the temperature of the facility. A thermistor, mounted on the fan assembly module,
is placed in front of the vent holes on the front panel. It measures the ambient air temperature on the
outside of the fan module. The threshold temperatures and speed levels are set internally and the fan
assembly controller monitors the thermistor and controls the speed of the fan. When powered on, the
fans operate at a speed according to the ambient average air temperature of the facility at the appropriate
speed level.
Note On startup, it may take up to 30 seconds for the fans to stabilize at the appropriate speed.
Three LEDs (FAN OK, SINGLE FAN FAIL, and MULTI FAN FAIL) indicate the status of the fan
assembly. In addition, there is a PRODUCT ID LED/switch on the front panel of the fan assembly
module.
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Table 1 lists the default activation status of the PRODUCT ID LED/switch when it is shipped.
Table 1 PRODUCT ID LED/Switch Default Activation Status
Ordered Equipment PRODUCT ID LED/Switch Status
Fan module (Spare) Activated
Fan module and Cisco uBR10012 chassis running unsupported
Not activated
Cisco IOS Release
Fan module and Cisco uBR10012 chassis running supported
Cisco IOS Release
1. For information on Cisco IOS Releases that support the PRODUCT ID LED/switch feature, see the Cisco uBR10012 Router
Release Notes for Cisco IOS Release 12.2(33)SCE.
1
Activated
When you press the PRODUCT ID LED/switch it illuminates (green) and the Cisco IOS software
identifies the fan assembly module as UBR10012-FAN-PLUS only if you are running a supported Cisco
IOS release on the chassis. Otherwise, the software reports the default UBR10-FAN-ASSY product part
number and a FAN-MISSING alarm may be randomly raised. To clear the alarm, see “Troubleshooting”
section on page 63.
Tip Use a small object, such as a paper clip, to press the PRODUCT ID LED/switch inside the cavity on the
front panel of the fan assembly module.
Note If you are installing the fan module (spare) in an existing Cisco uBR10012 router chassis, ensure that
the Cisco IOS Release running on the chassis supports the PRODUCT ID LED/switch feature before
installing the module.
Note Even if you are using a supported Cisco IOS release, the software may not identify the fan assembly as
UBR10012-FAN-PLUS. If this occurs, ensure that the PRODUCT ID LED/switch is illuminated and
then either reload the software, or physically remove the fan assembly module for at least 1 minute and
then reinsert it.
Table 2 summarizes the specifications of both the fan assembly modules.
Table 2 Specifications of the Fan Assembly Modules
Component UBR10012-FAN-PLUS= UBR10-FAN-ASSY=
Power Consumption (Max) 224 W 185 W
Fans 9 4
Operating Speed Levels 4 2
LEDs 3 3
PRODUCT ID LED/switch Yes No
Weight 22 lbs (10 kg) 30 lbs (3.16 kg)
Label on Front Panel Blue White
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AC Power Entry Modules
The Cisco uBR10012 router is shipped with two AC power entry modules (AC PEMs) that provide
power supply to the system. One AC PEM module is sufficient to provide power for a fully configured
chassis. However, if one AC PEM module fails, the other AC PEM module automatically begins
providing power to the entire chassis, without impacting the system operation.
The AC PEM modules use a standard 200–240 VAC (50 or 60 Hz) input power obtained through power
receptacles on the front panel of each PEM. The two AC PEMs convert the AC power to provide filtered,
redundant, and load shared DC power to the Cisco uBR10012 chassis. The AC PEM modules can be
identified by their product part numbers.
The AC PEM modules supported on the Cisco uBR10012 chassis are:
• AC PEM Module (UBR10-PWR-AC=)
• AC PEM Module (UBR10-PWR-AC-PLUS=)
AC PEM Module (UBR10-PWR-AC=)
This AC PEM module provides a power output of 2400 W with a single AC-input power connection.
Figure 5 shows the faceplate of this AC PEM module, which has:
• AC power receptacle—This connects to the facility power source.
• AC power switch—This powers on the AC PEM module.
• Two handles—These help during installation and removal of the AC PEM.
Two LEDs (POWER and FAULT) indicate the status of the AC PEM module.
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Figure 5 AC PEM Module (UBR10-PWR-AC=)
62520
POWER
FAULT
1
2
3
Overview
1 Power cord clips 3 AC power switch
2 AC power receptacle —
AC PEM Module (UBR10-PWR-AC-PLUS=)
This AC PEM module provides a power output of 3300 W with dual AC-input power connections. This
AC PEM module provides:
• Increased power to the chassis
• Load shared power to the chassis (under normal conditions)
Note The two AC power cables must be connected and powered on for each AC PEM to function properly.
Ensure that you exercise caution while connecting the AC power cables because the facility power may
be energized. The AC PEM internal fans start working and are audible as soon as the AC power cables
are installed and AC power is supplied to the AC PEMs, although the AC power enable switch is in the
Standby (0) position.
Note The U-CHAS-COVER-PLUS= front cover must be used with the Cisco uBR10012 chassis for proper
routing of the AC cables from the 3300 W AC PEMs through the chassis to the facility power source.
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Overview
Figure 6 shows the faceplate of the AC PEM module, which has:
• Two AC power receptacles—These connect to the facility power source.
• AC PEM enable power switch—This powers on the AC PEM module.
• AC power cord clips—These help to secure the AC power cables.
• Two handles—These help during the removal and installation of the AC PEM module in the Cisco
uBR10012 chassis.
Figure 6 AC PEM Module (UBR10-PWR-AC-PLUS=)
ENABLE
2
V1 POWER
V2 POWER
POWER
FAULT
INPUT 1
200-240V
~
, 13A, 50/60Hz
INPUT 2
1
4
3
PRODUCT ID
5
3
4
SAFETY WARNING LABEL
UBR10K-PWR-AC-PLUS
1 AC power receptacles 4 Handles on the AC PEM
2 AC PEM enable power switch 5 PRODUCT ID LED/switch
3 AC power cord clips —
Four LEDs (V1 POWER, V2 POWER, POWER, and FAULT) indicate the status of the AC PEM module.
In addition, there is a PRODUCT ID LED/switch on the front panel of the AC PEM module.
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Overview
Table 3 lists the default activation status of the PRODUCT ID LED/switch when it is shipped.
Table 3 PRODUCT ID LED/Switch Default Activation Status
Ordered Equipment PRODUCT ID LED/Switch Status
AC PEM module (Spare) Activated
AC PEM module and Cisco uBR10012 chassis running unsupported
Not activated
Cisco IOS Release
AC PEM module and Cisco uBR10012 chassis running supported
Cisco IOS Release
1. For information on Cisco IOS Releases that support the PRODUCT ID LED/switch feature, see the Cisco uBR10012 Router
Release Notes for Cisco IOS Release 12.2(33)SCE.
1
Activated
When you press the PRODUCT ID LED/switch it illuminates (green) and the Cisco IOS software
identifies the PEM module as UBR10-PWR-AC-PLUS only if you are running a supported Cisco IOS
release on the chassis. Otherwise, the software reports the default UBR10-PWR-AC product part number
and the show environment command randomly displays the PEM type as DC instead of AC.
Tip Use a small object, such as a paper clip, to press the PRODUCT ID LED/switch inside the cavity on the
front panel of the AC PEM module.
Note If you are installing the AC PEM module (spare) in an existing Cisco uBR10012 router chassis, ensure
that the Cisco IOS Release running on the chassis supports the PRODUCT ID LED/switch feature before
installing the module.
Note Even if you are using a supported Cisco IOS release, the software may not identify the PEM module as
UBR10-PWR-AC-PLUS. If this occurs, ensure that the PRODUCT ID LED/switch is illuminated and
then either reload the software, or physically remove the AC PEM module for at least 1 minute and then
reinsert it.
Table 4 summarizes the specifications of the AC PEM modules.
Table 4 Specifications of the AC PEM Modules
Component UBR10-PWR-AC-PLUS= UBR10-PWR-AC=
Cisco AC PEM (Part Number)
1
341-0387-01 34-1966-02
Power Output 3300 W 2400 W
DC-output Voltage 57.5 VDC 54 VDC
AC-input Power Connections 16 A + 16 A 13 A
AC-input Voltage 200-240 VAC (50 or 60 Hz) 200-240 VAC (50 or 60 Hz)
Physical Differences
Weight 19 lbs (8.64 kg) 14.7 lbs (6.65 kg)
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Overview
Table 4 Specifications of the AC PEM Modules (continued)
Component UBR10-PWR-AC-PLUS= UBR10-PWR-AC=
LEDs 4 2
PRODUCT ID LED/switch Yes No
1. The 34- part number is listed on compliance label of the AC PEM.
DC Power Entry Modules
The Cisco uBR10012 router is shipped with two DC power entry modules (DC PEMs) that provide
power to the system. One DC PEM can provide sufficient power for a fully configured chassis. However,
if one DC PEM fails, the other automatically begins providing power to the entire chassis, without
impacting the system operation.
The two DC PEMs provide filtered, redundant, and load shared DC power to the
Cisco uBR10012 chassis. The DC PEM modules can be identified by their product part numbers.
The DC PEM modules supported on the Cisco uBR10012 chassis are:
• DC PEM Module (UBR10-PWR-DC=)
• DC PEM Module (UBR10-PWR-DC-PLUS=)
DC Power Entry Module (UBR10-PWR-DC=)
Figure 7 shows the faceplate of the DC PEM module, which has:
• DC power switch—This powers on the DC PEM module.
• External alarm connector—This is an input connector to monitor the external alarms from the
external AC-input power shelf.
• Two handles—These help during installation and removal of the DC PEM.
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Figure 7 DC Power Entry Module (UBR10-PWR-DC=)
62518
POWER
MISWIRE
FAULT
1
1
2
3
Overview
1 Handles on the DC PEM 3 DC power switch
2 External alarm connector —
Three LEDs (POWER, MISWIRE, and FAULT) indicate the status of the DC PEM module.
Note The DC PEMs receive –48 /–60 VDC power through two separate DC terminal blocks located beneath
each PEM in the midplane of the Cisco uBR10012 chassis. For details on how to connect the DC cables,
see “Connecting the DC Power Cables for the UBR10-PWR-DC= Module” section on page 34.
DC Power Entry Module (UBR10-PWR-DC-PLUS=)
This DC PEM module provides a power output of 3300 W with dual DC-input power connections. This
DC PEM module provides:
• Increased power to the chassis
• Load shared DC power to the chassis (under normal conditions)
Note Four DC power cables must be connected and powered on for the DC PEM to function properly. The
four cables must be attached to the input studs on the DC power terminal blocks on the front panel of
each DC PEM. As soon as the DC cables are connected to the facility power source and the facility power
is turned on, the DC PEM internal fans start working and are audible, although the DC power enable
switch is in Standby (0) position. For details on how to connect the DC cables, see “Connecting the DC
Power Cables for the UBR10-PWR-DC-PLUS= Module” section on page 35.
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Overview
249744
2
5
5
1
3
4
6
5
3
Note The U-CHAS-COVER-PLUS= front cover must be used with the 3300 W DC PEM modules for proper
routing of the DC cables through the chassis to the facility power source.
Figure 8 shows the faceplate of this DC PEM module, which has:
• Two DC power terminal blocks—These connect to the facility power source.
• DC power enable switch—This powers on the DC PEM module.
• Two Handles—These help during the removal and installation of the DC PEM module.
• External alarm connector—This is an input connector to monitor the alarms from the external
AC-input power shelf.
• DC power cord clips—These help to secure the DC power cables.
Figure 8 DC Power Entry Modules (UBR10-PWR-DC-PLUS=)
1 DC power terminal blocks 4 External alarm connector
2 DC power enable switch 5 DC power cord clips
3 Handles on the DC PEM 6 PRODUCT ID LED/switch
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Overview
Five LEDs (V1 POWER, V2 POWER, POWER, MISWIRE, and FAULT) indicate the status of the DC
PEM module. In addition, there is a PRODUCT ID LED/switch on the front panel of the DC PEM
module.
Table 5 lists the default activation status of the PRODUCT ID LED/switch when it is shipped.
Table 5 PRODUCT ID LED/Switch Default Activation Status
PRODUCT ID LED/Switch
Ordered Equipment
Status
DC PEM module (Spare) Activated
DC PEM module and Cisco uBR10012 chassis running unsupported
Not activated
Cisco IOS Release
DC PEM module and Cisco uBR10012 chassis running supported
Cisco IOS Release
1. For information on Cisco IOS Releases that support the PRODUCT ID LED/switch feature, see the Cisco uBR10012 Router
Release Notes for Cisco IOS Release 12.2(33)SCE.
1
Activated
When you press the PRODUCT ID LED/switch it illuminates (green) and the Cisco IOS software
identifies the PEM module as UBR10-PWR-DC-PLUS only if you are running a supported Cisco IOS
release on the chassis. Otherwise, the software reports the default UBR10-PWR-DC product part number
and the show environment command randomly displays the PEM type as AC instead of DC.
Tip Use a small object, such as a paper clip, to press the PRODUCT ID LED/switch inside the cavity on the
front panel of the DC PEM module.
Note If you are installing the DC PEM module (spare) in an existing Cisco uBR10012 router chassis, ensure
that the Cisco IOS Release running on the chassis supports the PRODUCT ID LED/switch feature before
installing the module.
Note Even if you are using a supported Cisco IOS release, the software may not identify the PEM module as
UBR10-PWR-DC-PLUS. If this occurs, ensure that the PRODUCT ID LED/switch is illuminated and
then either reload the software, or physically remove the PEM module for at least 1 minute and then
reinsert it.
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Preparing the Site
Table 6 summarizes the specifications of the DC PEM modules.
Table 6 Specifications of the DC PEM modules
Component UBR10-PWR-DC-PLUS= UBR10-PWR-DC=
Cisco DC PEM (Part
Number)
1
341-0388-01 34-1651-04 and
34-1651-05
34-1651-05
Power output 3300 W 2400 W 3000 W
DC-input Voltage –48 to –60 VDC
nominal
DC-output Voltage
–57.5 V See footnote
–48 to –60 VDC
nominal
–55 to –60 VDC nominal
2
(nominal)
DC-input Current
50 A + 50 A 50 A 56 A
Connections
Physical Differences
LEDs 5 3 3
Weight 16 lbs (7.25 kg) 10 lbs (4.54 kg) 10 lbs (4.54 kg)
PRODUCT ID LED/switch Yes No No
1. The 34- part number is listed on compliance label of the DC PEM.
2. For the 34-1651-04 and 34-1651-05 DC PEM modules, the DC-output voltage varies according to the DC-input voltage with
a drop in voltage between 1 V and 1.85 V. The allowable DC-input range is -40.5 V to -72 V. The DC-output voltage is not
constant for these DC PEM modules. For the 341-0388-01 DC PEM module, the DC-output voltage is regulated and is
constant.
Preparing the Site
Do not unpack the chassis until you are ready to install it. Keep the chassis in the shipping container to
prevent accidental damage until you determine an installation site.
Before you install the Cisco uBR10012 universal broadband router, review the following:
• The environmental conditions in your installation site must be met to maintain normal operation.
• The power outlet meets the requirements at your installation sites.
• The cabling requirements for your installation sites.
• Rack-mounting requirements.
• The equipment required to install the router.
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Site Environment Guidelines
Preparing the Site
Warning
Warning
This unit is intended for installation in restricted access areas. A restricted access area can be
accessed only through the use of a special tool, lock and key, or other means of security.
Statement 1017
This product requires short-circuit (overturned) protection, to be provided as part of the building
installation. Install only in accordance with national and local wiring regulations.
Follow these site environment guidelines:
• The site must be capable of maintaining an ambient temperature of 41° through 104° Fahrenheit (5°
to 40° Celsius).
• The chassis must not be placed where heated exhaust air from other systems can enter the air intake
vent at the bottom front, because this can cause overheating of the system.
• A minimum clearance of 4 in. (10.2 cm) from the vents on the front and back of the chassis must be
maintained to allow for adequate airflow.
• Approximately 3 to 4 ft (91.44 to 121.92 cm) clearance at the front and rear of the chassis must be
maintained for cabling and normal system maintenance.
Temperature and Humidity Requirements
Table 7 lists the nominal operating and nonoperating environments requirements. Any measurement that
approaches the minimum or maximum of a range indicates a potential problem.
Statement 1045
Table 7 Specifications for Operating and Nonoperating Environments
Specification Minimum Maximum
Temperature, ambient operating 41°F (5°C) 104°F (40°C)
Temperature, ambient nonoperating and storage –40°F (–40°C) 158°F (70°C)
Humidity, ambient (noncondensing) operating 5% 85%
Humidity, ambient (noncondensing) nonoperating and storage 5% 95%
Altitude, operating (over allowable temperature) 32°F
–200 ft (–60.9 m)
104°F (40°C)
10,000 ft (3048 m)
Altitude, nonoperating (over allowable temperature) –200 ft (–60.9 m) 30,000 ft (9144 m)
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Preparing the Site
Power Guidelines
Caution The Cisco uBR10012 router installation must comply with all applicable codes and is approved for use
only with copper conductors. The ground bond fastening hardware should be of compatible material and
preclude loosening, deterioration, and electrochemical corrosion of hardware and joined material.
Attachment of the chassis ground to a central office or other interior ground system should be made with
a minimum of a 6 AWG, copper ground conductor.
Follow these precautions and recommendations when planning power connections to the
Cisco uBR10012 router:
• Ensure that you are using proper cables and have circuit breakers installed.
• Check the power at your site before installation and periodically after installation to ensure that you
are receiving uninterrupted power. Install a power conditioner if necessary.
• Provide proper grounding.
• Ensure that the frame ground is tied to a single building ground.
• Use a 6 AWG, copper ground conductor (minimum requirement) when attaching the chassis ground
to a central office or other interior ground system. An insulation rating of 167° Fahrenheit (75°
Celsius) is required for the 6 AWG wire for 3000 W of power.
Warning
A readily accessible two-poled disconnect device must be incorporated in the fixed wiring.
1022
Power Connection Guidelines for DC-powered Systems
Although the allowed DC-input voltage is between –40.5 to –72 VDC and the router can operate in this
range with no harm, the recommended nominal ranges are defined in Table 7. These DC-input voltage
nominal ranges are safety extra-low voltage (SELV) compliant and deliver the rated power at the allowed
current levels.
Table 8 summarizes the power output, DC-input voltage, and DC-input current values for the DC PEM
modules.
Table 8 Power Output, DC-input Voltage, and DC-input Current Values for the DC PEM
Cisco DC
PEM (Part
Cisco Product Part Number
Number)
UBR10-PWR-DC= 34-1651-04 2400 W
34-1651-05 2400 W
UBR10-PWR-DC-PLUS= 341-0388-01 3300 W
1. The 34- part number is listed on the compliance label of the DC PEM.
1
Power Output DC-input Voltage
maximum
maximum
3000 W
maximum
maximum
–48 to –60 VDC
nominal
–48 to –60 VDC
nominal
–55 to –60 VDC
nominal
–48 to –60 VDC
nominal
Statement
DC-input
Current
50 A
50 A
56 A
50 A + 50 A
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Preparing the Site
Warning
Note The Cisco uBR10012 router (using DC power supplies) is not shipped with wiring to connect to a DC
Connect the unit only to DC power source that complies with the safety extra-low voltage (SELV)
requirements in IEC 60950 based safety standards.
power source. You must provide input, return, and earthing (grounding) wiring at the site, and install and
protect the wiring in accordance with local and national wiring regulations. The Cisco uBR10012 router
DC-input terminal block accepts a minimum of 6 AWG wire. An insulation rating of 167° Fahrenheit
(75° Celsius) is required for the 6 AWG wire for 3000 W of power.
Cabling Guidelines
When planning the location of a new system, consider the signal type, signal speed, and transmission
medium. Also, consider the distance limitations for signaling, EMI, and connector compatibility. The
distance and rate limits shown in Table 9 are the IEEE-recommended maximum speeds and distances
for signaling purposes. Use this information as a guideline while planning your network connections
prior to installing the Cisco uBR10012 router.
Ethernet and Fast Ethernet Connections
The maximum distances for Ethernet and Fast Ethernet network segments and connections depend on
the type of transmission cable being used. Table 9 shows the maximum transmission distances between
stations for Ethernet and Fast Ethernet connections.
Statement 1033
Table 9 Ethernet and Fast Ethernet Maximum Transmission Distances
Transceiver Speed Cable Type Transmission Mode
10 Mbps Category 3 Full duplex and half duplex 328 ft (100 m)
100 Mbps Category 5 Full duplex and half duplex 328 ft (100 m)
Fiber-Optic Connections
The specifications for single-mode, fiber-optic transmissions are outlined in Table 10.
Table 10 Fiber-Optic Transmission Characteristics
Characteristic Permissible Value Characteristic Permissible Value
Transmitter output power –15 to –8 dBm Wavelength 1261 to 1360 nm
Receiver sensitivity –28 to –8 dBm Maximum span 9 miles (14.5 km)
Note Do not exceed the specified distance limits.
Maximum Distance Between
Stations
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Installing the Chassis
Installing the Chassis
Tip For easier installation, rest the chassis on an installation shelf while installing the chassis in a rack.
Rack-Mounting Guidelines
• Allow sufficient clearance around the rack for maintenance.You need 36 in. (91.44 cm) of clearance
to remove and replace system components.
• If the Cisco uBR10012 chassis is the only unit in a rack, mount the chassis at the bottom of the rack.
Use the rack-mount kit that comes with the Cisco uBR10012 chassis.
• Always place the heavier equipment in the lower half of the rack.
• If the rack is provided with stabilizing devices, install the stabilizers before mounting the chassis.
• Ensure that Telco racks are bolted to the floor.
• When mounting the chassis in a 4-post or Telco racks, use all the screws and brackets that are
provided.
• For 23-inch racks, order optional equipment rack mounting brackets from third-party vendors.
Installation Tools and Equipment
The tools and equipment listed below are recommended as the minimum necessary to install the Cisco
uBR10012 router. Other equipment may include test equipment to check electronic and optical signal
levels, power levels, and communications links.
• Rack-mounting kit (includes brackets and screws)
• Screwdrivers
–
Number 2 Phillips screwdriver
–
3/16-inch flat-blade screwdriver
–
1/4-inch flat-blade screwdriver
• Antistatic mat or antistatic foam and electrostatic discharge (ESD) grounding strap or the disposable
ESD strap
• Wire stripper and crimping tool for preparing the ground connection (the accessory kit comes with
ground lugs and M5 screws with captive, locking washers)
• Wire—6 AWG (16 mm.), customer provided
• Tape measure and level (optional)
• Cable mounting brackets and ties (optional), used with the RF Switch
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Verifying Contents After Unpacking
Power cables, manuals, and other additional items are packaged in separate boxes. After you have
unpacked the system, verify that you have received all the required components and documentation.
Step 1 Using the packing list as a guide, verify that you have received everything that is listed, including the
following:
a. System hardware documentation and software documentation (if ordered)
b. Optional equipment that you ordered, such as transceivers (GBICs), flash cards, cables, or special
connectors
Step 2 Check that all line cards you ordered are installed in the chassis (including PCMCIA flash cards installed
in the PRE).
Step 3 Ensure that the system configuration matches the packing list.
Removing Chassis Components Before Installation
Installing the Chassis
The Cisco uBR10012 router is shipped with all ordered components already installed in the chassis.
When fully configured, the Cisco uBR10012 chassis weighs approximately 230 lbs (104.3 kg).
Caution You must use a hydraulic lift or forklift to move a fully populated chassis.
In a fully loaded chassis, the components (modules and cards) weigh approximately 170 lbs (77.11 kg),
so removing them allows the chassis to be safely moved and installed by two people. After the chassis
has been installed in a rack, the components can be reinstalled in the chassis.
The following components should be removed from the chassis before installing the chassis in a rack.
• Fan assembly module
• AC or DC power entry modules (PEMs)
• Performance routing engine (PRE) modules
• Cable interface cards
• Network uplink cards
Tip You do not need to remove the TCC+ or DTCC cards or the LCD monitor because these do not present
a significant increase in weight.
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Installing the Chassis
Before You Begin
• Make sure that you have an antistatic surface available for the components that you are removing
from the chassis.
• Make sure that you are wearing antistatic protection such as a wrist strap or heel strap and are
properly grounded.
Removing the Modules from the Chassis
To remove the modules from the chassis:
Step 1 Remove the front cover by pulling the cover towards you and carefully set it aside.
Step 2 Loosen the captive screws on each of the modules to remove them from the chassis.
• Fan assembly module—Pull the fan assembly halfway out of the module using the handle, then
use both hands to pull the module out of the router. You do not need to remove the fan assembly
cable. The fan assembly pulls away from the cable as the module is removed from the router.
Caution As the fan assembly module is heavy, ensure that it is properly supported so that it does not suddenly
swing down as the module clears the router.
• AC or DC power entry modules—Using the two handles on the faceplate, pull the PEM modules
straight out from the chassis.
• PRE modules—Pivot both the ejector levers away from each other to disengage the PRE
modules from the backplane and slide the PRE module out of the slot and place it on an
antistatic surface.
• Interface line cards and uplink cards—Pivot both the ejector levers away from each other to
disengage the line cards from the backplane. Grasp the faceplate with one hand and use your
other hand to support the card as you pull it out of the chassis. Place the card on an antistatic
surface with the component side up.
Caution As some of the cards weigh as much as 16 lbs (7.3 kg), ensure that they are properly supported while
removing them from the chassis.
• HHGE line cards—Pivot both the ejector levers away from each other to disengage the line card
from the backplane and slide the line card out of the slot splitter and place it on an antistatic
surface or in an antistatic bag.
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Attaching the Mounting Brackets
98744
Flush mount rear
The Cisco uBR10012 router is shipped with four mounting brackets that can be attached to either the
front or rear of the chassis. The brackets can be mounted either flush with the edge of the chassis or set
back to allow the chassis to be offset mounted in the rack.
Note For 23-inch racks, order optional mounting brackets from third-party vendors.
To attach the mounting brackets:
Step 1 Determine whether you are mounting the chassis with the front or the rear facing forwards.
Step 2 Determine whether you are flush-mounting or offset-mounting the chassis. Typically, flush-mounting is
used for most equipment racks except for Telco racks that require offset-mounting.
Step 3 Attach the large mounting bracket to the top of the chassis, and the smaller bracket to the bottom of the
chassis, with the screws that are supplied with the brackets.
Figure 9 shows how to attach the brackets to flush-mount the chassis with the rear forward.
Figure 10 shows how to attach the brackets to flush-mount the chassis with the front forward, and how
to attach the brackets to offset-mount the chassis with the front forward.
Installing the Chassis
Note You must use three screws to install each large bracket and two screws to install each small bracket.
Figure 9 Installing the Mounting Brackets—Flush-Mount Rear
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Installing the Chassis
95542
Flush mount front Offset mount front
Figure 10 Installing the Mounting Brackets—Flush Mount Front and Offset Mount Front
Installing the Chassis in the Rack
With the fan assembly, PEMs, PREs, line cards, and uplink cards removed from the chassis, and the
mounting brackets installed, the Cisco uBR10012 chassis is ready for installation in a 19-inch equipment
rack or Telco rack.
Caution The Cisco uBR10012 chassis with all the components removed still weighs 60 lbs (27.22 kg). Take all
necessary precautions when rack-mounting this chassis. A minimum of two people and a maximum of
three people are required for installing this chassis in a rack.
Warning
To prevent bodily injury when mounting or servicing this unit in a rack, you must take special
precautions to ensure that the system remains stable. The following guidelines are provided to ensure
your safety.
Statement 1006
–
This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
–
When mounting this unit in a partially filled rack, load the rack from the bottom to the top with
the heaviest component at the bottom of the rack.
–
If the rack has stabilizing devices, install the stabilizers before mounting or servicing the unit
in the rack.
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Optional AC Power Shelf
If you are installing the AC power shelf, read the installation instructions that are provided with the shelf
or see 2400W AC-Input Power Shelf for the Cisco uBR10012 Universal Broadband Router at the
following URL:
http://www.cisco.com/en/US/docs/cable/cuts/ubr10012/installation/field_replaceable_units/ub10acsh.h
tml
Caution If you are using the optional AC-input power shelf, do not install the shelf until after you have installed
the Cisco uBR10012 chassis to avoid the possibility of crushing the shelf during the router installation.
Install the Chassis
Tip (Optional) Install an equipment shelf in the rack to support the Cisco uBR10012 router chassis.
Installing the Chassis
This simplifies installation and provides additional support for the chassis. If you are installing
an equipment shelf, it must be able to support the weight of a fully loaded chassis, which is
approximately 230 lbs (104.3 kg).
Caution Two people are required to lift the Cisco uBR10012 router chassis. Three people might be needed to
position the chassis into a rack, depending on whether you are using an equipment shelf and on how high
you are mounting it.
If you have to lift the chassis to a higher location, have a third person present who can lift the middle of
the chassis as the other two people lift it straight up.
To install the chassis in the rack:
Step 1 With a person standing on either side of the chassis, grab one of the handles on the side of the chassis
and use the other to steady the chassis.
Step 2 Carefully lift the chassis straight up and carry it to the rack.
Step 3 When you reach your destination, lower the chassis to the ground.
Tip To prevent injury, keep your back straight and lift with your legs, not your back.
Step 4 Taking hold of the chassis, lift the chassis up to the height that it will be positioned in the rack.
Note The chassis is usually installed in the bottom of the rack.
Step 5 Maneuver the chassis into position in the rack.
Step 6 Align the mounting bracket holes with the rack post holes and attach the chassis to the rack with the
appropriate-sized screws (performed by the third person, unless the chassis is resting on the bottom of
the rack or a shelf).
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Installing the Chassis
Note Figure 11 shows the chassis flush-mounted at the rear. The procedure is identical for the front
mounting method.
Figure 11 Installing the Chassis in a Rack using the Rear Mounting Brackets
1
1
1
1 Rear mounting brackets —
Connecting the Chassis to Ground
Connecting the Cisco uBR10012 router chassis to earth ground is required for all AC or DC-powered
installations. Ensure that you have the recommended tools and supplies available before you begin this
procedure.
Warning
This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the
absence of a suitably installed ground conductor. Contact the appropriate electrical inspection
authority or an electrician if you are uncertain that suitable grounding is available.
281782
Statement 1024
.
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Installing the Chassis
Caution The importance of proper grounding cannot be overemphasized. It will minimize the potential for
damage to your system and maximize safety at the system site. We recommend that you consult a
licensed electrician or your local electric utility company if you have any questions.
Recommended Tools and Supplies
Qty Description Comments
1 Number 2 Phillips screwdriver —
1 Wire stripping tool —
1 Crimping tool Must fit diameter of grounding lugs.
1 2-hole grounding lug Included in accessory kit shipped with the Cisco uBR10012
router.
1 Grounding wire 6 AWG (16 mm
2
), customer provided.
2 M5 PEM screws with captive, locking washers Included in accessory kit shipped with the Cisco uBR10012
router.
1 Antistatic mat and ESD-wrist strap —
Attach the Grounding Cable
Warning
Warning
Warning
Step 1 Verify that no power source is connected to the Cisco uBR10012 chassis (the PEMs are not installed yet).
Step 2 Strip about 3/4 inches (2 cm) of the wire covering from the end of the grounding wire.
Step 3 Insert the stripped end of the grounding wire into the open end of the grounding lug, and crimp the
Step 4 Using the two M5 screws provided in the accessory kit, fasten the grounding lug firmly to the bottom of
When installing the unit, always make the ground connection first and disconnect it last.
Use copper conductors only.
Before performing any of the following procedures, ensure that power is removed from the DC circuit.
To ensure that all power is OFF, locate the circuit breaker on the panel board that services the DC
circuit, switch the circuit breaker to the OFF position, and tape the switch handle of the circuit
breaker in the OFF position.
To attach the grounding cable to the Cisco uBR10012 router:
grounding lug securely to the wire. (See Figure 12.).
the chassis.
Statement 42
Statement 1025
Statement 7
Step 5 Attach the other end of the ground cable to a suitable grounding location in accordance with local
practice at your site.
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Installing the Chassis
Figure 12 Ground Location
Connecting the Alarm Indicators
The Cisco uBR10012 router provides relay contacts for optional (customer-supplied) audible or visual
alarm indicators. Relay contacts are provided for three levels of severity.
Caution The alarm contacts on the Cisco uBR10012 router are only relays and do not provide any power from
the unit. These relays are rated for 60 VDC, 1 A maximum—ensure that the connected alarm equipment
does not exceed these voltage and current ratings.
Warning
Tip Use the gauge of wire required by the audible or visual alarm indicator equipment you are using (14
Use copper conductors only.
Equipment
• Two wires for each set of relays, or six separate wires to connect all three relay contacts
• Wire stripper
AWG, maximum).
To connect an alarm indicator to the chassis:
Statement 1025
Step 1 Obtain sufficient wire for the desired connections.
Step 2 Strip approximately 0.31 inches (8 mm) of insulation off the ends of the alarm indicator wire.
Step 3 Connect one set of alarm indicator wires to the alarm terminal block as follows:
a. Connect one lead to the common (COM) terminal.
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Installing the Chassis
98749
ALARMS
60 VDC
1A MAX
MINOR
NC NOCOM
MAJOR
NC NOCOM
CRITICAL
NC NOCOM
MINOR
NC NOCOM
b. If you are wiring the router in series with other equipment for the alarm indicators, connect the other
lead to the normally closed (NC) terminal.
c. If you are wiring the router in parallel with other equipment for the alarm indicators, connect the
other lead to the normally open (NO) terminal.
Note Figure 13 shows the wiring configuration for NO alarm relays. For NC alarm relays, use the NC contacts.
Step 4 Repeat Step 3 for the remaining alarm indicators
Step 5 Secure the alarm and power cabling to the chassis:
a. Feed a tie wrap through the square slot on the front, to the left side of the chassis (next to the alarm
indicator terminal block).
b. Bind the wires to the chassis using the tie wrap.
Figure 13 Alarm Terminal Block Connections
Attaching Ferrite Beads on the Cables
Ferrite beads can be clamped on where the beads are attached without wrapping the wires. Two ferrite
beads (part number 36-0219-01) are included in the Cisco uBR10012 router accessory kit, and one ferrite
bead is shipped with the spare of AC and DC power entry modules.
Attaching Ferrite Beads on Grounding and Alarm Cables
For Class B emission compliance requirements, one ferrite bead must be installed on the alarm port and
chassis ground wire exiting the chassis. This is applicable for UBR10-PWR-AC,
UBR10-PWR-AC-PLUS=, and UBR10-PWR-DC-PLUS= PEM modules. The ferrite bead should be
installed (within 3 inches) close to the notch where the cables exit the chassis.
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Installing the Chassis
281703
1
3
2
Figure 14 Ferrite Beads on Ground Cable and Alarm Cable
1 Alarm cable 3 Ferrite bead attached to both the ground and alarm cable
2 Ground cable —
Attaching Ferrite Beads on DC Power Cables
For Class B emission compliance requirements, two ferrite beads must be installed on the DC-input
power cables. This is applicable for UBR10-PWR-DC= PEMs. These ferrite beads should be installed
Cisco uBR10012 Series Universal Broadband Router–Quick Start Guide
32
(within 6 inches) close to the DC-input power connector (DC-input terminal connector).
Figure 15 shows the ferrite beads attached to the DC-input power cables connected to the DC-input
terminal connector located beneath the UBR10-PWR-DC= module on the midplane of the chassis.
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Figure 15 Ferrite Beads Attached on DC-input Power Cables
279320
249813
2
2
1
1
3
3
Installing the Chassis
1 Ferrite beads attached to DC-input power cables 3 DC power cables
2 DC-input terminal connector on midplane of the chassis —
Connecting the DC Power Cables to the Cisco uBR10012 Router
The DC power sources can be present at the site, or they can be provided by an external AC-input power
shelf. If you are using the 2400 W AC-input power shelf, ensure that you have already installed it, as
described in the 2400 W AC-Input Power Shelf Installation Guide.
The following sections explain how to connect the DC power cables to the Cisco uBR10012 chassis:
• Connecting the DC Power Cables for the UBR10-PWR-DC= Module, page 34
• Connecting the DC Power Cables for the UBR10-PWR-DC-PLUS= Module, page 35
Note For full power redundancy, each terminal block must be connected to a separate power source. If you are
using the external AC-input power shelf, full power redundancy requires that each of the AC power
supplies in the shelf must be connected to the AC power sources that are on separate circuit breakers.
Warning
Before performing any of the following procedures, ensure that power is removed from the DC circuit.
To ensure that all power is OFF, locate the circuit breaker on the panel board that services the DC
circuit, switch the circuit breaker to the OFF position, and tape the switch handle of the circuit
breaker in the OFF position.
Statement 7
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Installing the Chassis
Connecting the DC Power Cables for the UBR10-PWR-DC= Module
Equipment
• Wire stripper
• DC power cables, customer provided
Note The Cisco uBR10012 router (using DC power supplies) is not shipped with wiring to connect to a DC
power source. The DC-input terminal block on the midplane of the chassis accepts a maximum of 6 AWG
wire.
To connect the DC power cables to the Cisco uBR10012 router:
Step 1 Verify that the DC power source to the chassis is turned off (tape it in the OFF position, if possible).
Caution Do not connect power to the DC power sources or apply power to the chassis. This is done as part of the
system startup after all connections are made. If you are using the external AC-input power shelf as the
DC power source, verify that the AC-input power cords are not plugged into AC power outlets.
Step 2 Strip no more than 5/16 inches (8 mm) of insulation off the ends of the DC power cables.
Step 3 Route the two sets of DC power cables through the square hole at the right front of the chassis. (See
Figure 16.)
Step 4 Attach ferrite beads on the DC power cables, see “Attaching Ferrite Beads on DC Power Cables” section
on page 32.
Step 5 Connect the DC power cable from the first external power source to the –48 V PEM 0 terminal (left
terminal) in the DC terminal block, and the return wire (RTN) to the top terminal in the terminal block.
Figure 16 Connecting the DC Power Cables for the UBR10-PWR-DC= Module
1
1 DC power terminal connectors, RTN (+) –48/–60 V —
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Step 6 Connect the second DC power source to the PEM 1 terminal (right terminal) as in Step 5.
Step 7 If you are connecting visual or audio alarm indicators to your system, go to the “Connecting the Alarm
Indicators” section on page 30.
Step 8 If you are not connecting any alarm indicators, go to the “Installing the Modules” section on page 38.
Connecting the DC Power Cables for the UBR10-PWR-DC-PLUS= Module
Caution Do not use the DC power terminal connectors on the midplane of the chassis (see Figure 16) when you
are using the UBR10-PWR-DC-PLUS= modules. Verify that the DC power terminal connectors are not
connected to any wires before proceeding with the installation.
Note Before connecting the cables for the UBR10-PWR-DC-PLUS= module, you must install the DC PEM
modules in the chassis. To install the DC PEM modules, see the “Installing the DC Power Entry
Modules” section on page 39.
Installing the Chassis
Equipment
• Number 2 Phillips Screwdriver
• 10 mm hex socket driver
• DC power cables, customer provided
• 0.625-inch dual-hole lugs, customer provided
Note The UBR10-PWR-DC-PLUS= module accepts a maximum of 6 AWG wire or 4 AWG high-flex wire for
the DC-input cables. If you are using the 4 AWG wire, use a high-flex high strand count power cable for
optimal routing of the cables under the front cover. The 2 AWG wire is not supported on the
UBR10-PWR-DC-PLUS= module.
To connect the DC power cables to the Cisco uBR10012 router:
Step 1 If you are connecting visual or audio alarm indicators to your system, go to the “Connecting the Alarm
Indicators” section on page 30.
Step 2 Verify that the DC power source to the chassis is turned off (tape it in the OFF position, if possible).
Caution Do not connect power to the DC power sources or apply power to the chassis. This is done as part of the
system startup after all connections are made. If you are using the external AC-input power shelf as the
DC power source, verify that the AC-input power cords are not plugged into the AC power outlets.
Step 3 Remove the safety cover from above the DC terminal blocks by loosening the captive screws and rotating
the safety cover up and off of the PEM faceplate, to connect the first facility DC power source.
Step 4 Remove the install nuts from the input studs on the DC terminal blocks of the PEM modules.
Step 5 Prepare the DC-input cables by attaching 0.625-inch center to center dual-hole lugs. Attach the DC-input
cables to the DC terminal blocks.
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Installing the Chassis
Step 6 Secure the dual-hole lugs to the input studs on the DC terminal blocks by reinstalling the nuts.
Note Secure the nuts using a 10 mm hex socket driver with an installation torque of 50-in lbs.
Caution You must attach both pairs of DC-input cables to the DC terminal blocks on each PEM for proper
Step 7 Repeat Step 3 to Step 6 to connect the second facility DC power source to the second PEM module.
Step 8 Route the four pairs of DC-input cables from the DC power terminal blocks on both the PEMs down
Note Ensure that you lift the handles and route the cables underneath the handles and through the power cord
functioning of the PEMs.
through the front of the chassis through the three retaining power cord clips. (See Figure 17.)
clips of the PEM modules as shown in Figure 17 so that the front cover fits on the Cisco uBR10012
chassis.
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Installing the Chassis
Figure 17 Routing the DC-input Cables on the UBR10-PWR-DC-PLUS= Module
ENABLE
-48V V1
RTN
-48V V2
ENABLE
RTN
INPUT 1
-48/-60V/48A
CISCO
10000
CONSOLE
AUX
ACTIVITY
ETHERNET
SLOT 0
SLOT 1
LINK
SLOT 0
SLOT 1
V1 POWER
CISCO
10000
V2 POWER
POWER
CONSOLE
FAULT
AUX
ACTIVITY
ETHERNET
LINK
INPUT 2
-48/-60V/48A
V1 POWER
V2 POWER
POWER
FAULT
INPUT 1
-48/-60V/48A
-48V V1
RTN
-48V V2
INPUT 2
-48/-60V/48A
PRODUCT ID
EXT.
MON
INPUT
ALARMS
ALARMS
ACO
ACO
CRITICAL
CRITICAL
MAJOR
MAJOR
MINOR
PERFORMANCE ROUTING ENGINE
MINOR
PERFORMANCE ROUTING ENGINE
STATUS
STATUS
FAIL
FAIL
PRODUCT ID
EXT.
MON
INPUT
UBR10K-PWR-AC-PLUS
UBR10K-PWR-AC-PLUS
245531
Step 9
Reinstall the safety cover on the DC power terminal blocks on both the PEM modules.
Step 10 Install the U-CHAS-COVER-PLUS= front cover on the DC PEM modules for proper routing of the
DC-input cables.
Step 11 Route the eight cables through the notch provided on the right of the front cover. (See Figure 18.)
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Installing the Chassis
ALARMS
CISCO
10000
FAIL
PERFORMANCE ROUTING ENGINE
CONSOLE
STATUS
ACO
CRITICAL
MINOR
MAJOR
ETHERNET
LINK
ACTIVITY
AUX
SLOT 0
SLOT 1
ALARMS
CISCO
10000
FAIL
PERFORMANCE ROUTING ENGINE
CONSOLE
STATUS
ACO
CRITICAL
MINOR
MAJOR
ETHERNET
LINK
ACTIVITY
AUX
SLOT 0
SLOT 1
245530
V1 POWER
200-240V~, 13A, 50/60Hz
ENABLE
INPUT 2
INPUT 1
PRODUCT ID
UBR10K-PWR-AC-PLUS
V2 POWER
POWER
FAULT
V1 POWER
200-240V~, 13A, 50/60Hz
ENABLE
INPUT 2
INPUT 1
PRODUCT ID
UBR10K-PWR-AC-PLUS
V2 POWER
POWER
FAULT
Figure 18 Routing the DC-input Cables From the Front Cover
Installing the Modules
Installing the PRE Modules
Step 1 Align the PRE module with the card guides in the slot. (See Figure 19.)
Step 2 Slide the card into the slot until you can feel it seat in the backplane connectors.
Step 3 Close the ejector levers to secure the card in the backplane, and tighten the captive screws to secure the
To replace the PRE modules in the Cisco uBR10012 router:
card in the chassis.
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Installing the Chassis
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CONSOLE
AUX
C
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1
0
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0
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LOT 0
Captive
screw
Captive
screw
ALARM
S
CI
SCO
10
000
FAIL
PERFORMANCE ROUTING ENGINE
C
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N
S
O
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TATUS
ACO
CRITICAL
MINOR
MAJOR
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T
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CI
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10000
FAIL
PERFORMANCE ROUTING ENGINE
C
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STATU
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CRITICAL
MINOR
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1
Figure 19 Installing the PRE Module
Note To tighten the captive screws on the PRE modules, line cards, TCC cards, and fan assembly, the
installation torque used should be 8 in-lbs.
Installing the DC Power Entry Modules
The installation procedure is the same for both the DC PEM modules (UBR10-PWR-DC= and
UBR10-PWR-DC-PLUS=). Figure 20 is a sample representation of the DC PEM module
(UBR10-PWR-DC=) installation procedure.
Note Ensure that you attach ferrite beads on the alarm cables or the grounding cables before you proceed to
install the DC PEM modules in the chassis. You cannot access the alarm cables or grounding cables after
the PEMs are installed in the chassis. For information on attaching the ferrite beads, see “Attaching
Ferrite Beads on Grounding and Alarm Cables” section on page 31.
To install the DC PEM modules on the Cisco uBR10012 router:
Step 1 Verify that the DC power enable switch is in the Standby (0) position.
Step 2 Position the first DC PEM in the power bay and slide it all the way in, and ensure that it makes a secure
connection with the chassis backplane.
Caution Ensure that the alarm cables and the DC cables are out of the way before you slide the PEMs into the
power bay.
Step 3 Tighten the captive screws to secure the DC PEM using a screwdriver.
Note To tighten the captive screws on the DC PEM modules, the installation torque used should be 8 in-lbs.
Step 4 Repeat Step 1 to Step 3 to install the second DC PEM.
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Installing the Chassis
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Step 5 If you are using the UBR10-PWR-DC= module, then the DC power cables must be connected to the DC
Caution If you are using the UBR10-PWR-DC-PLUS= module, then two pairs of DC-input cables must be
terminal connectors in the midplane of the chassis before the DC PEM modules are installed. See
“Connecting the DC Power Cables for the UBR10-PWR-DC= Module” section on page 34.
If you are using the UBR10-PWR-DC-PLUS= module, then attach the DC power cables onto the DC
terminal blocks on the PEM module, see “Connecting the DC Power Cables for the
UBR10-PWR-DC-PLUS= Module” section on page 35.
installed per PEM for the unit to operate.
Figure 20 Installing a DC PEM (UBR10-PWR-DC=)
Installing the AC Power Entry Modules
Note Do not use the DC terminal blocks when you are using the AC PEMs. Verify that the DC terminal blocks
are not connected to any wires before proceeding with the installation.
The installation procedure is similar for both the AC PEM modules (UBR10-PWR-AC= and
UBR10-PWR-AC-PLUS=) except for the routing of the cables.
Note Ensure that you attach ferrite beads on the alarm cables or the grounding cables before you proceed to
Cisco uBR10012 Series Universal Broadband Router–Quick Start Guide
40
install the AC PEM modules in the chassis. You cannot access the alarm cables or grounding cables after
the PEMs are installed in the chassis. For information on attaching the ferrite beads, see “Attaching
Ferrite Beads on Grounding and Alarm Cables” section on page 31.
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Installing the Chassis
To install the AC PEM module on the Cisco uBR10012 router:
Step 1 Verify that the power switch on the AC PEM is in the Standby (0) position.
Caution Do not connect power to the AC power sources or apply power to the chassis. This is done as part of the
system startup after all connections are made.
Step 2 Position the AC PEM in the power bay and slide it all the way in, and ensure that it makes a secure
connection with the chassis backplane.
Step 3 Tighten the captive screws to secure the AC PEM using a screwdriver.
Note To tighten the captive screws on the AC PEM modules, the installation torque used should be 8 in-lbs.
Step 4 Plug the AC-input power cables into the power receptacles on the front of the AC PEM.
Note If you are using the UBR10-PWR-AC-PLUS= module, then the two AC power cables must be installed
on each PEM module for the PEM to operate.
Step 5 Repeat Step 1 to Step 4 to connect the second AC PEM module.
Step 6 Route the AC power cables on the AC PEM modules.
• UBR10-PWR-AC= module—Route the power cables up at the front of the AC PEM module and
clip it into the two retaining clips. The power cables go out through the notch on the right side
of the front cover when it is installed.
• UBR10-PWR-AC-PLUS= module—Route the power cables down to the front of the AC PEM
module and clip it down into the three retaining clips. (See Figure 21.)
Note Ensure that you lift the handles and route the cables underneath the handles and through the
power cord clips of the UBR10-PWR-AC-PLUS= AC PEM modules as shown in Figure 21 so
that the front cover fits on the Cisco uBR10012 chassis.
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Installing the Chassis
Figure 21 Routing the AC Cables on the UBR10-PWR-AC-PLUS= Module
ENABLE
200-240V~, 13A, 50/60Hz
INPUT 1
CISCO
10000
CONSOLE
AUX
ACTIVITY
ETHERNET
SLOT 0
SLOT 1
LINK
SLOT 0
SLOT 1
V1 POWER
CISCO
10000
V2 POWER
POWER
CONSOLE
FAULT
AUX
ACTIVITY
ETHERNET
LINK
INPUT 2
ENABLE
V1 POWER
V2 POWER
POWER
FAULT
200-240V~, 13A, 50/60Hz
INPUT 1
INPUT 2
PRODUCT ID
PRODUCT ID
ALARMS
ALARMS
ACO
ACO
CRITICAL
CRITICAL
MAJOR
MAJOR
MINOR
PERFORMANCE ROUTING ENGINE
MINOR
PERFORMANCE ROUTING ENGINE
STATUS
STATUS
FAIL
FAIL
UBR10K-PWR-AC-PLUS
UBR10K-PWR-AC-PLUS
249743
Step 7
Install the U-CHAS-COVER-PLUS= front cover on the UBR-PWR-AC-PLUS= AC PEM modules for
proper routing of the AC cables.
Step 8 Route the cables through the notch provided on the right of the front cover. Figure 22 shows the AC
power cables routed from the UBR10-PWR-AC-PLUS= modules going out through the notch on the
right side of the front cover when it is installed.
Cisco uBR10012 Series Universal Broadband Router–Quick Start Guide
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Figure 22 Routing of the AC cables From the Front Cover
ENABLE
200-240V~, 13A, 50/60Hz
INPUT 1
CISCO
10000
CONSOLE
AUX
ACTIVITY
ETHERNET
SLOT 0
SLOT 1
LINK
SLOT 0
SLOT 1
V1 POWER
CISCO
10000
V2 POWER
POWER
CONSOLE
FAULT
AUX
ACTIVITY
ETHERNET
LINK
INPUT 2
ENABLE
V1 POWER
V2 POWER
POWER
FAULT
200-240V~, 13A, 50/60Hz
INPUT 1
INPUT 2
Installing the Chassis
ALARMS
ALARMS
ACO
ACO
CRITICAL
CRITICAL
MAJOR
MAJOR
MINOR
PERFORMANCE ROUTING ENGINE
MINOR
PERFORMANCE ROUTING ENGINE
STATUS
STATUS
FAIL
FAIL
UBR10K-PWR-AC-PLUS
Installing the Fan Assembly Module
The installation procedure is the same for both the fan assembly modules (UBR10-FAN-ASSY= and
UBR10012-FAN-PLUS=). Figure 23 is a sample representation of the fan assembly module
(UBR10012-FAN-ASSY=) installation procedure.
PRODUCT ID
PRODUCT ID
UBR10K-PWR-AC-PLUS
245529
Note The UBR10012-FAN-PLUS= fan assembly module is preinstalled with EMI gaskets. If you are
installing the fan module (UBR10012-FAN-PLUS=, Spare) in an existing Cisco uBR10012 router
chassis, ensure that the EMI gaskets on the Cisco uBR10012 router chassis (if present) are removed
before mounting the fan assembly module.
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Installing the Chassis
98755
Caution Do not remove the required EMI gaskets from the UBR10012-FAN-PLUS= fan assembly module.
Note The EMI gaskets on the Cisco uBR10012 router chassis are used with the UBR10-FAN-ASSY= fan
Step 1 Using both your hands, pick up the fan assembly module.
Step 2 Align the module with the rails in the chassis. (See Figure 23.)
Step 3 Push the fan module back firmly into the chassis, making sure that the module securely connects to the
Step 4 Tighten the captive screws on each side of the fan assembly module.
Note To tighten the captive screws on the fan assembly modules, the installation torque used should be 8
assembly module. For information on installing EMI gaskets, see Installing EMI Gaskets and RF
Absorber Material on the Cisco uBR10012 Universal Broadband Router.
To install the fan assembly module from the Cisco uBR10012 router:
backplane.
in-lbs.
Caution The total service window for removal and replacement of the fan tray is 3 minutes before possible system
shutdown. Ensure that you complete the replacement procedure within this time limit.
Figure 23 Installing the Fan Assembly
Cisco uBR10012 Series Universal Broadband Router–Quick Start Guide
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Installing the Line Cards and Uplink Cards
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FAIL
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THRU
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NABLE
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FAIL
OC–48/STM–16 POS/SRP SM–LR
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THRU
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ENABLE
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SRP
FAIL
OC–48/STM–16 POS/SRP SM–LR
CD
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SYNC
WRAP
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THRU
T
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R
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ENABLE
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FAIL
OC–48/STM–16 POS/SRP SM–LR
CD
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X
To install the line and uplink cards in the Cisco uBR10012 router:
Step 1 Align the upper and lower edges of the card with the upper and lower guides in the chassis. (See
Figure 24.)
Tip Grasp the faceplate of the card with one hand and place your other hand under the card carrier to support
the weight of the card. The cards can weigh up to 16 lbs (7.3 kg).
Step 2 Slide the card into the slot until you can feel it seat in the backplane connectors.
Step 3 Close the ejector levers to secure the card in the backplane, and tighten the captive screws to secure the
card in the chassis.
Note To tighten the captive screws on the line cards, the installation torque used should be 8 in-lbs.
Installing the Chassis
Caution To ensure that there is adequate space for additional cable interface line cards, always tighten the captive
screws on each newly installed card before you insert any additional cards. The captive screws prevent
accidental removal and provide proper grounding for electromagnetic interference (EMI) shielding.
Step 4 Repeat Step 1 through Step 3 for each cable interface line card and network uplink line card.
Figure 24 Installing the Line Cards and Uplink Cards
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Installing the Chassis
Installing the HHGE Line Cards
Caution Always install the HHGE line cards in a slot splitter. Slot splitters must be installed in Slot 3 or Slot 4
of the chassis. If you have a blank slot, always install a blank slot cover. Use half-height slot covers when
you have a single open HHGE slot. Use full-height slot covers in all other situations.
To install the HHGE line cards in the Cisco uBR10012 router:
Step 1 Grasp the faceplate of the line card with one hand and place your other hand under the card carrier (to
support the weight of the card). Position the card in front of the slot splitter.
Step 2 Carefully align the upper and lower edges of the line card with the upper and lower guides in the slot
splitter, and slide the line card about half-way into the splitter.
Step 3 Be sure the ejectors are in the open position and continue to push the line card into the splitter until you
can feel it begin to seat in the backplane connectors.
Step 4 Verify that the captive screws are properly aligned with the captive screw holes in the splitter. If the
captive screws are not properly aligned, the card will not seat properly in the backplane.
Note To tighten the captive screws on the line cards, the installation torque used should be 8 in-lbs.
Step 5 Pivot both ejector levers toward each other (until they are parallel to the faceplate) to firmly seat the card
in the backplane.
The HHGE line card cycles through its power-on self-test (POST). The FAIL LED illuminates during
portions of the POST, but remains off after POST on a working line card. If the FAIL LED remains
illuminated, go to the “Troubleshooting” section on page 63.
Cisco uBR10012 Series Universal Broadband Router–Quick Start Guide
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Connecting Cables
Tip To reduce the chance of interference, avoid crossing the power cables with any of the interface cables.
Verify all cabling limitations (particularly distance) before powering on the system.
Connect the Console Port and the Auxiliary Port
The PRE module has two asynchronous serial (EIA/TIA-232) RJ-45 ports for connection to a console
(an ASCII terminal or a PC running terminal emulation software) and modem for remote access. The
cables and adapter are included in the accessory kit.
Equipment
• RJ–45 to RJ–45 crossover cable
• RJ–45 to DB–9 female DTE adapter (TERMINAL)
• RJ–45 to DB–25 male DCE adapter (MODEM)
Connecting Cables
Console Port
Note Each PRE module must have a console port connection (typically to a terminal server) when running a
Step 1 Connect one end of the RJ-45 crossover cable to the serial RJ-45 port (labeled CONSOLE) on the PRE
Step 2 Run the other end of the crossover cable through the square hole at the front on the left side of the
Step 3 Connect the adapter to the appropriate serial port on the PC or terminal to complete the console port
Tip The crossover cable reverses the pins from one end of the cable to the other. The color of the wire at pin
1 is the same color as the wire at pin 8 on the opposite end of the cable (pin 2 to pin 7, pin 3 to pin 6,
and so on).
The console port provides local administrative access to the router and its command-line interface
(CLI).
redundant configuration in the chassis.
To connect the console and auxiliary port on the PRE module:
module.
chassis, and connect it to the RJ-45-to-DB-9 adapter.
cable connection. Figure 25 depicts the console and auxiliary port connection on the PRE module.
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Connecting Cables
CONSOLE
ETHERNET
LINK
AUX
S
LO
T
0
S
LO
T 1
CI
SC
O
10000
LINK
CONSOLE
ETHERNET
LINK
AUX
SL
O
T
0
SL
O
T
1
CI
SCO
10000
LINK
Pin 6
Pin 3
Pin 1
Pin 2
Console port Auxiliary port
Crossover cable to
DB9 or DB25 connector
How to identify
a crossover cable
Auxiliary Port
Figure 25 Console and Auxiliary Port Connection on the PRE Module
The auxiliary port provides a connection for a modem to allow remote access to the router and its
command-line interface (CLI). To connect the auxiliary port to the crossover cable:
Step 1 Connect one end of the RJ-45 crossover cable to the serial RJ-45 port (labelled AUX) on the PRE module
(see Figure 25).
Step 2 Run the other end of the crossover cable through the square hole at the front on the left side of the
chassis, and connect it to the RJ-45-to-DB-25 adapter.
Step 3 Connect the adapter to the serial port on the modem to complete the auxiliary port cable connection.
Connecting Ethernet Network Management Cables
The PRE module provides an Ethernet port to a LAN for a 10BASE-T or 100BASE-T connection for
network management.
Note The PRE module also contains an internal Ethernet interface (ethernet0/0/0) that it uses for inter-module
communications. This interface is invisible and transparent for normal operation. Do not confuse this
internal interface, which is not user-accessible or user-configurable, with the PRE module’s external Fast
Ethernet interface (fastethernet0/0/0) of the PRE module.
Note Each PRE module needs an Ethernet port connection (typically to the same Ethernet hub) if you are
running a redundant configuration in the chassis. However, only the active PRE module has an active
Ethernet connection to the network.
Cisco uBR10012 Series Universal Broadband Router–Quick Start Guide
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Equipment
98752
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Pin 1 Pin 1
Ethernet port
How to identify a
straightthrough cable
Connecting Cables
• An Ethernet hub (such as a Cisco Micro Hub)
• An Ethernet cable that meets the following specifications:
–
RJ-45 (male) to RJ-45 (male) straight-through cable (see Figure 26)
–
100-ohm category 3, 4, or 5, no longer than 328 feet (100 meters)
Tip The color of the wire connected to pin 1 (left-most) on the connector at one end of the cable, should be
the same color as the wire connected to the left-most pin on the connector at the other end of the cable.
The same rule applies to pin 2 through pin 8 on each connector.
Figure 26 Straight-Through Cable
10BASE-T Ethernet Network
To connect the PRE to a 10BASE-T Ethernet LAN:
Step 1 Connect one end of the Ethernet cable to the RJ-45 port on the primary PRE labeled Ethernet.
Step 2 Connect the other end of the cable to any unoccupied port on the Ethernet hub.
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Connecting Cables
100BASE-T Ethernet Network
The RJ-45 port on the PRE is configurable for 100-Mbps full-duplex or half-duplex operation
(half-duplex is the default) and supports IEEE 802.3, Ethernet, and IEEE 802.3u interfaces compliant
with 100BASE-T specifications.
Caution If the Cisco uBR10012 router is used in an environment in which lightning-induced transients are likely
to couple to the signal lines, use of shielded interconnection cables for the 100BASE-T ports is highly
recommended. In addition, use of shielded interconnection cables for the 100BASE-T ports is required
to meet Telcordia GR1089 CORE Section 4.5.9 and ETSI Section 5.2.2.2 (intra-building lightning
surge).
To connect the PRE to a 100BASE-T Ethernet LAN:
Step 1 Connect one end of the Ethernet cable to the RJ-45 port on the primary PRE, labeled Ethernet.
Step 2 Run the cable up and through the cable management bracket and connect the other end of the Ethernet
cable to any unoccupied port on the Ethernet hub.
Tip When power is applied to the chassis, check the LNK (Link) LED on the PRE faceplate port next to the
Ethernet port. This LED illuminates (green) if the PRE is correctly connected to the Ethernet LAN.
Connecting the Data Network Cables
Upconverters
Table 11 lists the IF-to-RF upconverters that we recommend, and indicates whether a 10-dB attenuator
is required.
Beginning with Cisco IOS Release 12.2(15)BC2, Cisco now supports IF muting with non-SNMP
upconverters. In previous releases, IF muting was not available for non-SNMP upconverters and this
limited the availability of N+1 redundancy in some circumstances. For additional information about IF
muting and N+1 redundancy, refer to N+1 Redundancy for the Cisco Cable Modem Termination System
at the following URL:
http://www.cisco.com/en/US/docs/cable/cmts/feature/guide/uFGnpls1.html
Table 11 Recommended IF-to-RF Upconverters
IF-to-RF Upconverter
Motorola/General Instrument C6U, C8U Yes http://www.gi.com
Vecima MA4040B, Vecima HD4040 Yes http://www.vecima.com
Scientific Atlanta Continuum 9860, 9861 No http://www.scientificatlanta.com
Need 10-dB
Attenuator? URL
Cisco uBR10012 Series Universal Broadband Router–Quick Start Guide
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Cable Interface Line Card Cables
Equipment
• Dense Connector cable kit
• F connector cables
To cable the cable interface line card:
Step 1 Connect the upstream (US) cables of the line card to an RF Switch or the other headend equipment.
Step 2 Connect the downstream (DS) cables to the IF-to-RF upconverter, if necessary. If you are using an
attenuator, install it on the upconverter F connector before installing the cable.
Uplink Line Card Fiber-Optics Cables
Optical connectors are very sensitive to any dust particles or other contaminants. Cleaning the optical
connections on the cables and verifying the output power of the interface module helps to prevent
damage to the fiber optics and system failure. To keep the connections as clean and contaminant-free as
possible, always clean fiber-optic connections before installing the cables and always use protective caps
on the connectors that are not cabled. For cleaning information see Inspection and Cleaning Procedures
for Fiber-Optic Connections at the following URL:
http://www.cisco.com/en/US/tech/tk482/tk876/technologies_white_paper09186a0080254eba.shtml
Connecting Cables
Tip Inspect and clean the bulkhead connection first, and then inspect and clean the fiber cable just before
you install it into the bulkhead connector.
Warning
Warning
Warning
Class 1 laser product.
Invisible laser radiation present.
Invisible laser radiation may be emitted from disconnected fibers or connectors. Do not stare into
beams or view directly with optical instruments.
Equipment
• Fiber-optic cables
Statement 1008.
Statement 1016.
Statement 1051.
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Powering On the Cisco uBR10012 Router
95781
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To connect the fiber cable to the uplink line card:
Step 1 Remove the protective cap from the fiber-optic cable connectors.
Step 2 Clean the fiber-optic connections (bulkhead connector and cable).
Step 3 Attach the fiber- optic cable to the port receptacles (see Figure 27). Ensure that you connect the TX and
RX ends of the cable to the corresponding TX and RX connectors on the port.
Step 4 Run the cable through the cable bracket at the bottom of the line card and then out to the left or right of
the chassis.
Figure 27 Installing the Fiber-Optic Cables
Powering On the Cisco uBR10012 Router
After all of the interfaces and other cables are connected, perform a visual check of all connections and
ensure the following:
• All captive screws on all line cards and modules are tight.
• The ejector levers on every card are in the locked position.
Cisco uBR10012 Series Universal Broadband Router–Quick Start Guide
52
• All the cables are connected (power, data link, network, and Ethernet).
• The console terminal or modem is cabled and powered on.
• A PCMCIA flash memory card is installed in the PRE module.
You are now ready to power on the system for the first time using the following procedure.
OL-24972-01
Page 53
Power On the DC Power Entry Module
The power-on procedure is the same for both the DC PEM modules (UBR10-PWR-DC= and
UBR10-PWR-DC-PLUS=).
To power on the DC PEM module:
Step 1 Verify if the DC power cables are connected, see “Connecting the DC Power Cables to the Cisco
uBR10012 Router” section on page 33. If you are using the UBR10-PWR-DC-PLUS= modules, verify
if the safety covers are installed on the DC terminal blocks on the PEMs.
Step 2 Verify that DC PEM power switch on each PEM is in Standby(0) position.
Step 3 Remove the tape from the circuit breaker switch handle.
Step 4 Power on the power source that is suppling the DC power to the chassis.
Note If you are using the external AC-input power shelf, this step requires plugging in multiple AC power
cords into the back of the unit and into the outlets providing the AC power source.
Powering On the Cisco uBR10012 Router
Note The internal fans on the UBR10-PWR-DC-PLUS= PEM module start running and are audible as soon
as the DC-input power cables are connected to the facility power source and the facility power is turned
on, although the DC power enable switch is in Standby (0) position.
Step 5 After powering on the DC power source, verify the LEDs on the DC PEMs.
• UBR10-PWR-DC= module—The FAULT LED on each PEM illuminates (yellow) indicating
that the PEM is receiving power from the DC power source but is not yet supplying power to
the chassis (because its power switch is off).
• UBR10-PWR-DC-PLUS= module—The V1 POWER and V2 POWER LEDs on each PEM
should illuminate (green). These LEDs only indicate that an input voltage is present on the
PEMs and not that the PEM is powered on. In addition, the FAULT LED on each PEM
illuminates (yellow).
If the FAULT LED on the PEMs do not illuminate (yellow), see the “Troubleshooting” section on
page 63.
Tip The label on the chassis indicates the actual provided voltage range.
Step 6 Turn the power switch on each DC PEM to the ON (|) position.
Figure 28 is a sample representation of the DC power switch on the UBR10-PWR-DC= module.
Figure 29 is a sample representation of the DC power switch on the UBR10-PWR-DC-PLUS= module.
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Powering On the Cisco uBR10012 Router
ENABLE
-48V V1
RTN
INPUT 1
-48/-60N/48A
Figure 28 DC Power Switch on UBR10-PWR-DC=
ALARMS
ALARMS
ACO
ACO
CRITICAL
CRITICAL
MAJOR
MAJOR
MINOR
PERFORMANCE ROUTING ENGINE
MINOR
PERFORMANCE ROUTING ENGINE
STATUS
ON
STATUS
FAIL
ON
ON
FAIL
Figure 29 DC Power Switch on UBR10-PWR-DC-PLUS=
ON
ON
ON
ON
ON
ON
98814
54
Step 7
ENABLE
CISCO
10000
CISCO
10000
CONSOLE
CONSOLE
AUX
AUX
ACTIVITY
ACTIVITY
ETHERNET
SLOT 0
SLOT 1
LINK
ETHERNET
SLOT 0
SLOT 1
LINK
Verify that the following LEDs are illuminated properly:
V1 POWER
V2 POWER
POWER
MISWIRE
FAULT
TN
-48V V1
R
48A
/
0N
PUT 1
6
-
IN
-48/
DC PEM modules
• UBR10-PWR-DC= module—The POWER LED on each PEM is illuminated (green), indicating
that power is being received and is being delivered to the chassis.
• UBR10-PWR-DC-PLUS= module—The V1 POWER and V2 POWER LEDs on each PEM are
illuminated (green). In addition, the POWER LED on each PEM is illuminated (green),
Cisco uBR10012 Series Universal Broadband Router–Quick Start Guide
indicating that power is being received and is being delivered to the chassis.
ENABLE
TN
-48V V2
R
48A
/
0N
PUT 2
6
-
IN
-48/
V1 POWER
V2 POWER
POWER
MISWIRE
FAULT
TN
-48V V1
R
48A
/
0N
PUT 1
6
-
IN
-48/
TN
-48V V2
R
48A
/
0N
PUT 2
6
-
IN
-48/
279753
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Powering On the Cisco uBR10012 Router
Note If the other LEDs on the DC PEM (MISWIRE or FAULT) illuminate (yellow), see the
“Troubleshooting” section on page 63.
Fan assembly modules
• Listen to the fans as power is applied. When you first apply power to the chassis, the fans in the
fan assembly module initially operate at high speed. If all fans are operating correctly, and if
the temperature of the chassis is in the nominal operating range, the fans slow down to their
normal operating speed.
• The FAN OK LED on the fan assembly module is illuminated (green), indicating that all fans
are operating properly. You should be able to feel air being taken in at the bottom front of the
chassis and being blown out at the top rear of the chassis.
• If either the SINGLE-FAN-FAIL LED or the MULTIPLE-FAN-FAIL LED illuminates (yellow),
see the “Troubleshooting” section on page 63.
PRE modules
• The Fail LED on each PRE module illuminates (yellow) briefly during the power-on sequence,
but then should turn off.
• If the Fail LED does not turn off on either PRE, verify that the ejector levers are fully closed
and that the captive screws have been tightened. If necessary, remove the PRE from the chassis
and reinsert it or replace it.
When the power-on sequence is complete, the PRE begins to initialize the line cards. Continue with the
next section, “Configuring the Cisco uBR10012 Router at Startup, page 58,” to configure the line cards.
Power On the AC Power Entry Module
The power-on procedure is the same for both the AC PEM modules (UBR10-PWR-AC= and
UBR10-PWR-AC-PLUS=).
To power on the AC PEM modules:
Step 1 Ensure that the AC power cables are plugged into the facility power source, see “Installing the AC Power
Entry Modules” section on page 40.
Note If you are using the UBR10-PWR-AC-PLUS= module, two AC power cables must be installed for the
unit to operate.
Step 2 Remove any tape and power on the power source that is suppling the AC power for the chassis.
Note The internal fans of the UBR10-PWR-AC-PLUS= PEM module start running and are audible as soon as
the AC-input power cables are connected to the facility power source and the facility power is turned on,
although the AC power enable switch is in Standby (0) position.
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Powering On the Cisco uBR10012 Router
249761
CISCO
10000
CONSOLE
ETHERNET
LINK
ACTIVITY
AUX
SLOT 0
SLOT 1
CISCO
10000
CONSOLE
ETHERNET
LINK
ACTIVITY
AUX
SLOT 0
SLOT 1
V1 POWER
200-240V~, 13A, 50/60Hz
ENABLE
INPUT 2
INPUT 1
V2 POWER
POWER
FAULT
V1 POWER
200-240V~, 13A, 50/60Hz
ENABLE
INPUT 2
INPUT 1
V2 POWER
POWER
FAULT
200-240V~
INPUT 1
ENABLE
Step 3 After powering on the AC power source, verify the LEDs on the AC PEMs:
• UBR10-PWR-AC= module—The FAULT LED on each PEM illuminates (yellow), indicating
that the PEM is receiving power from the AC power source but is not yet supplying power to
the chassis (because its power switch is off).
• UBR10-PWR-AC-PLUS= module—The V1 POWER and V2 POWER LEDs on each PEM
should illuminate (green). These LEDs only indicate that an input voltage is present on the
PEMs and not that the PEM is powered on. In addition, the FAULT LED on each PEM
illuminates (yellow).
Step 4 Turn the power switch on the AC PEMs to the ON position.
Figure 30 is a sample representation of the AC power switch on the UBR10-PWR-AC= module.
Figure 31 is a sample representation of the AC power switch on the UBR10-PWR-AC-PLUS= module.
Figure 30 AC Power Switch UBR-10-PWR-AC=
ALARMS
ALARMS
ACO
ACO
CRITICAL
CRITICAL
MAJOR
MAJOR
MINOR
PERFORMANCE ROUTING ENGINE
MINOR
PERFORMANCE ROUTING ENGINE
STATUS
STATUS
FAIL
SWITCH
FAIL
ACINPUT
200-240V
13A 50/60Hz
AC
SWITCH
AC
AC
SWITCH
ACINPUT
200-240V
13A 50/60Hz
ACINPUT
200-240V
13A 50/60Hz
245799
Figure 31 AC Power Switch UBR10-PWR-AC-PLUS=
56
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Step 5 Verify that the following LEDs are illuminated properly:
AC PEM modules
• UBR10-PWR-AC= module—The POWER LED on each PEM is illuminated (green) indicating
that power is being received and is being delivered to the chassis. If the FAULT LED illuminates
(yellow), see the “Troubleshooting” section on page 63.
• UBR10-PWR-AC-PLUS= module—The V1 POWER and V2 POWER LEDs on each PEM are
illuminated (green). In addition, the POWER LED on each PEM is illuminated (green)
indicating that power is being received and is being delivered to the chassis. If the FAULT LED
illuminates (yellow), see the “Troubleshooting” section on page 63.
Fan assembly modules
• Listen to the fans as power is applied. When you first apply power to the chassis, the fans in the
fan assembly module initially operate at high speed. If all fans are operating correctly, and if
the temperature of the chassis is in the nominal operating range, the fans slow down to their
normal operating speed.
• The FAN OK LED on the fan assembly module is illuminated (green), indicating that all fans
are operating properly. You should be able to feel air being taken in at the bottom front of the
chassis and being blown out at the top rear of the chassis.
• If either the SINGLE-FAN-FAIL LED or the MULTIPLE-FAN-FAIL LED illuminate (yellow),
see the “Troubleshooting” section on page 63.
Powering On the Cisco uBR10012 Router
PRE modules
• The Fail LED on each PRE module illuminates (yellow) briefly during the power-on sequence,
but then should turn off.
• If the Fail LED does not turn off on either PRE, verify that the ejector levers are fully closed
and that the captive screws have been tightened. If necessary, remove the PRE from the chassis
and reinsert it or replace it.
When the power-on sequence is complete, the PRE begins to initialize the line cards. Continue with the
next section, “Configuring the Cisco uBR10012 Router at Startup, page 58,” to configure the line cards.
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Configuring the Cisco uBR10012 Router at Startup
Configuring the Cisco uBR10012 Router at Startup
This section explains how to create a basic running configuration for your Cisco uBR10012 router using
the Cisco uBR10012 router setup facility or the Cisco IOS command-line interface (CLI).
PC Console or Terminal Default Settings
To configure a Cisco uBR10012 router from the console, you must connect a terminal or terminal server
to the router's console port. The terminal emulation software or the terminal should have the following
default settings:
• 9600 baud
• 8 data bits
• 1 stop bit
• No parity
• No flow control
Example Startup Display
When you power on your Cisco uBR10012 router or execute the reload command, the console screen
displays a message similar to the following:
Restricted Rights Legend
Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.
cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706
Cisco Internetwork Operating System Software
IOS (tm) 10012 Software (UBR10K-P6-M), Released Version 12.2(1)
Copyright (c) 1986-2001 by cisco Systems, Inc.
Compiled Thu 19-Apr-01 13:47 by samants
Image text-base: 0x60008960, data-base: 0x612B0000
ROM: System Bootstrap, Version 12.0(9r)SL1, RELEASE SOFTWARE (fc1)
BOOTFLASH: 10012 Software (C10K-EBOOT-M), Released Version 12.1(5)
System returned to ROM by reload at 12:59:35 PDT Thu Apr 19 2001
System restarted at 13:00:51 PDT Thu Apr 19 2001
cisco C10012 (PRE-RP) processor with 98304K/32768K bytes of memory.
Processor board ID ABCDEFEDCBA
R7000 CPU at 262Mhz, Implementation 39, Rev 2.1, 256KB L2, 2048KB L3 Cache
Backplane version 1.0, 16 slot
Last reset from unexpected value
Toaster processor tmc0 is running.
Toaster processor tmc1 is running.
1 Ethernet/IEEE 802.3 interface(s)
1 FastEthernet/IEEE 802.3 interface(s)
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1 Gigabit Ethernet/IEEE 802.3 interface(s)
3 Cable Modem network interface(s)
509K bytes of non-volatile configuration memory.
16384K bytes of Flash PCMCIA card at slot 1 (Sector size 128KB).
32768K bytes of Flash internal SIMM (Sector size 256KB).
Press RETURN to get started!
Basic Configuration Using the Setup Facility
The first time you power on a Cisco uBR10012 router, the setup facility starts. You can also initiate the
facility by running the setup command in privileged EXEC mode. This facility helps you enhance a
default configuration that already exists on the Cisco uBR10012 router. The setup facility uses a question
and answer sequence called the System Configuration Dialog to walk you through configuring the router.
You do not have to configure the interfaces immediately; however, you cannot enable the interfaces or
connect them to any networks until you have configured them.
Tip Basic configuration setup is often used as a quick way to achieve network connectivity, allowing you to
retrieve a configuration file from a TFTP server.
Configuring the Cisco uBR10012 Router at Startup
System Configuration Dialog
Use the System Configuration Dialog to help you perform a basic configuration. Proceed through the
dialog by answering questions and then pressing the Enter key. In most cases, you can get additional
information by entering a question mark (?). Throughout the dialog, default values are shown in square
brackets [ ].
Tip If you have experience using Cisco routers, consider configuring the router by using the procedure
described in the <z_TOC#>Basic Configuration in Global Configuration Mode section.
To cancel the configuration dialog, press Ctrl-C, or you can let the dialog help you perform one of two
configuration types:
• Basic configuration setup configures connectivity that is sufficient for the management of the
system.
• Extended setup prompts you to configure each interface and is not appropriate for configuring the
Cisco uBR10012 router. For configuration information, see the Cisco CMTS Configuration
Commands at the following URL:
http://www.cisco.com/en/US/docs/ios/cable/command/reference/cbl_book.html
You can run the setup facility at any time when you are at the enable prompt (#) by entering the command
setup.
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Configuring the Cisco uBR10012 Router at Startup
Configuring the System Using the System Configuration Dialog
To perform a basic configuration using the System Configuration Dialog, follow this procedure:
Step 1 The dialog starts by prompting you want to continue with the configuration dialog. Enter Yes . To return
to the enable prompt, enter No.
--- System Configuration Dialog --Continue with configuration dialog? [yes/no]: yes
Step 2 Enter Ye s to perform a basic management setup. Enter No to perform an extended configuration setup.
Would you like to enter basic management setup? [yes/no]: yes
Step 3 Specify a host name. The host name becomes part of the IOS prompt.
Enter host name [Router]: my-router
Step 4 Specify a secret password. It appears in encrypted form in the configuration file.
Enter enable secret: my_secret
Step 5 Specify the enable password. It is used if you did not assign a secret one.
Enter enable password: my_password
Step 6 Specify the password to use for Telnet sessions.
Enter virtual terminal password: my_vt
Step 7 At the Configure System Management prompt, enter No.
Configure System Management? [yes/no]: no
Step 8 If you want to access the router using SNMP, enter Ye s at the prompt:
Configure SNMP Network Management? [yes]: yes
Step 9 Specify an SNMP community string.
Community string [public]: public
Setting up the Interface
After you respond to the SNMP questions, the setup script lists the interfaces. Table 1 2 lists typical
interfaces found on a Cisco uBR10012 router.
Table 12 Typical Interfaces on the Cisco uBR10012 Router
Interface IP-Address OK? Method Status Protocol
Ethernet0/0/0 unassigned Yes uset up up
FastEthernet0/0/0 unassigned No uset up up
GigabitEthernet3/0/0 unassigned No uset up up
Cable6/1/0 unassigned No uset up up
Cable6/1/1 unassigned No uset up up
Cable7/0/0 unassigned No uset up up
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Configuring the Cisco uBR10012 Router at Startup
Tip Interfaces that are not okay (No) have an invalid configuration or are not configured.
To set up an interface on the Cisco uBR10012 router:
Step 1 Enter the interface for the Fast Ethernet interface to achieve network connectivity.
Enter interface name used to connect to the management network from the above interface
summary: FastEthernet0/0/0
Step 2 Accept the default value for the type of connector. RJ-45 is the only connector that can be used on the
Cisco uBR10012 router Ethernet port.
Configuring interface FastEthernet0/0/0:
Use the 100 Base-TX (RJ-45) connector? [yes]: yes
Step 3 Configure both the Cisco uBR10012 router and the remote device to use the same mode.
Operate in full-duplex mode? [no]: no
Step 4 Enter the IP address to achieve network connectivity.
Configure IP on this interface? [yes]: yes
Step 5 Specify the IP address.
IP address for this interface: 172.27.48.209
Step 6 Enter the subnet mask for the IP address.
Subnet mask for this interface [255.255.0.0] : 255.255.0.0
The system displays the information you entered as well as several default commands, such as the no
shutdown command. For example:
The following configuration command script was created:
hostname c10012
enable secret 5 $$1$uror$EFU0hKOBQXhk975qKFZlL0
enable password <xxx>
line vty 0 4
password <xxx>
no snmp-server
!
no ip routing
!
interface FastEthernet0/0/0
no shutdown
media-type 100BaseX
half-duplex
ip address 172.27.48.209 255.255.0.0
!
end
Step 7 Exit the setup script without saving, start the setup script, or save the configuration file:
[0] Go to the IOS command prompt without saving this config.
[1] Return back to the setup without saving this config.
[2] Save this configuration to nvram and exit.
Enter your selection [2]:
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Configuring the Cisco uBR10012 Router at Startup
Step 8 Enter global configuration mode after you complete the configuration, and enable ip routing by entering
the
ip routing command:
router(config)# ip routing
Basic Configuration in Global Configuration Mode
The following command sequence allows you to perform a configuration similar to that generated by the
setup command:
Router> configure terminal
Router(config)# hostname c10012
Router(config)# enable secret <my_router>
Router(config)# enable password <my_rtr>
Router(config)# snmp-server community public
Router(config)# ip routing
Router(config)# interface FastEthernet0/0/0
Router(config-if)# no shutdown
Router(config-if)# media-type 100BaseX
Router(config-if)# half-duplex
Router(config-if)# ip address 192 255.255.0.0
Router# copy running-config startup-config
You can now configure the line cards. For specific information on system and interface configuration,
refer to the Cisco uBR10012Universal Broadband Router Software Configuration Guide at the following
URL:
http://www.cisco.com/en/US/docs/cable/cmts/ubr10012/configuration/guide/scg.html
Formatting Flash Memory Cards and Disks
The flash memory disk card that shipped with your router contains the default Cisco IOS image for
booting your router. This section explains how to format a flash memory disk.
Caution The formatting procedure erases all information on the flash memory disks or cards.
Note The Cisco uBR10012 router uses 48 MB or 128 MB PCMCIA memory cards.
Flash memory disks and flash memory cards use similar commands. The primary syntax change is that
disk0: or disk1: refers to flash memory disks while slot0: or slot1: refers to flash memory cards.
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To format a flash memory disk:
Step 1 Ensure that there is a flash memory disk in the PCMCIA Slot 0 or Slot 1 of the PRE.
Step 2 Enter the format diskn: command at the privileged EXEC mode prompt to format the disk.
The following example shows the display after you enter the format disk0: command:
Router# format disk0:
All sectors will be erased, proceed? [confirm]
Enter volume id (up to 30 characters): MyNewdisk
Formatting sector 1
Format device slot0 completed
Router#
The flash memory disk is ready for use.
Troubleshooting
Troubleshooting
The following section provides troubleshooting tips and procedures that you can use to verify your
system setup.
Before You Call for Technical Assistance
If you are unable to solve the problem easily, contact a Cisco customer service representative for
assistance and further instructions. See the “Obtaining Documentation and Submitting a Service
Request” section on page 71. Provide the representative with the following information:
• Date you received the router
• Chassis serial number
• Type of software and release number
• Brief description of the problem you are having
• Brief explanation of the steps you have taken to isolate and resolve the problem
• Maintenance agreement or warranty information
Normal Startup Sequence
When you start up the router for the first time, observe the startup sequence described in the “Powering
On the Cisco uBR10012 Router” section on page 52.
The LEDs indicate all system states in the startup sequence. By checking the state of the LEDs, you can
determine when and where the system failed in the startup sequence.
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Troubleshooting
When you start up the system by turning the power supply switch to the ON (|) position, the following
should occur:
1. Fans—The fans start operating. The FAN OK LED on the fan assembly module illuminates (green).
2. DC PEM
• UBR10-PWR-DC= module—If you are using this module, the POWER LED on the DC PEM
illuminates (green) to indicate that the PEM is connected to an active DC power source and is
supplying power to the chassis.
• UBR10-PWR-DC-PLUS= module—If you are using this module, the V1 POWER and V2
POWER LEDs on each DC PEM module illuminate (green) to indicate that the DC PEM module
is connected to active DC power sources. These LEDs only indicate that an input voltage is
present on the PEMs and not that the PEM is powered on. These LEDs serve as a warning that
a voltage is currently applied to the AC PEM module. In addition, the POWER LED on the
modules illuminates (green) to indicate that it is supplying the required power to the
Cisco uBR10012 chassis.
3. AC PEM
• UBR10-PWR-AC= module—If you are using this module, the POWER LED on the AC PEM
illuminates (green) to indicate that the PEM is connected to an active AC power source and is
supplying power to the chassis.
• UBR10-PWR-AC-PLUS= module—If you are using this module, the V1 POWER and V2
POWER LEDs on each AC PEM module illuminates (green) to indicate that the AC PEM
module is connected to active AC power sources. These LEDs only indicate that an input
voltage is present on the PEMs and not that the PEM is powered on. These LEDs serve as a
warning that a voltage is currently applied to the AC PEM module. In addition, the POWER
LED on the modules illuminates (green) to indicate that it is supplying the required power to
the Cisco uBR10012 chassis.
4. TCC+ card—The POWER LED illuminates (green), the STATUS LED illuminates yellow then turns
green (active) or blinking green (backup). PRESENT LED comes illuminates (green).
5. DTCC card—The POWER LED illuminates (green), the STATUS LED comes on yellow then turns
green (active) or blinking green (backup). PRESENT LED illuminates (green).
6. PREs—The FAIL LEDs on the PRE modules briefly illuminate during the power-on sequence and
then go off and the STATUS LEDs illuminate green.
Note The Slot 0 and Slot 1 LEDs on the PRE illuminate only when the PCMCIA card slots are being
accessed by the system. These LEDs remain off during normal operation of the router and do not
indicate startup problems.
7. Line cards/adapter cards and uplink cards—ENABLED LEDs turn green and then goes off.
Note Each line card has an ENABLED LED that comes on initially at power-on and then goes off. The
LED then comes on and remains on when the corresponding port is enabled and configured for
operations.
8. The initial system banner appears on the console screen.
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Solving Startup Problems by Using a Subsystems Approach
Because a startup problem is usually caused by a single component, it is more efficient to isolate the
problem to a subsystem rather than troubleshoot each component in the system. For these
troubleshooting procedures, consider the following subsystems:
• Power subsystem—Includes the power supplies (DC PEMs or AC PEMs) and the external power
cables
• Processor subsystem—Includes the PRE processor card and TCC+ or DTCC card
• Cooling subsystem—Includes the fan assembly
• Card subsystem—Includes the cable interface cards and uplink cards, and cables
Troubleshooting Tips
For more information, refer to the troubleshooting section of the Cisco uBR10012 Hardware Installation
Guide at the following URL:
http://www.cisco.com/en/US/docs/cable/cmts/ubr10012/installation/guide/u10ktrb.html
Troubleshooting
You can use the
show environment command to display the general health of the power system. For
additional tips, see Tab le 13.
Router# show environment
Temperature normal: chassis inlet measured at 29C/84F
Temperature normal: chassis core measured at 42C/107F
Fan: OK
Power Entry Module 0 type DC status: OK
Power Entry Module 1 type DC status: OK
Router#
Table 13 Troubleshooting Tips
Symptom Action
System fails to power on Check that all the power cords are properly connected to the router and at the
power source.
1. The DC PEM power switches are powered on and the POWER LED is
illuminated (green).
2. The AC PEM power switches are powered on and the POWER LED is
illuminated (green).
3. The fan module is fully inserted, and the FAN OK LED is illuminated
(green).
System fails to boot up properly If the system has power, check the FAIL LED on the PRE and any information on
the alphanumeric display.
You cannot establish a console or Telnet
connection to the system.
1. Verify that you have the correct (cross-connect) cable.
2. Verify that the Ethernet cable is connected to the correct port on the PRE and
the hub.
3. Ensure that the PRE has booted properly.
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Troubleshooting
Table 13 Troubleshooting Tips (continued)
Symptom Action
Ethernet port is not configured properly. If you have a working console connection, perform the following steps:
1. At the router prompt, enter show int fast0/0/0. If the port is
administratively down, enter these commands to enable it:
switch> configure terminal
Enter configuration commands, one per line. End with CNTL/Z.
router(config-if)# int fast0/0/0
router(config-if)# no shut
router(config-if)# exit
router(config)# exit
router#
2. Check that the Ethernet port in question has a valid IP address assigned to it.
FAULT LED on the AC or DC PEM
modules illuminates (yellow) and the AC
or DC PEM module shuts down.
Note This applies to
UBR10-PWR-AC=,
UBR10-PWR-AC-PLUS=,
UBR10-PWR-DC=, and
UBR10-PWR-DC-PLUS= PEM
modules.
• The FAULT LED illuminates when the PEM module detects an over-voltage
or over-current condition, or when the PRE issues the command to shut down
the PEM module (this could occur due to overheating). Ensure that none of
these conditions exist in the system, and then try to switch the PEM module
off and switch it on again.
• If another PEM module exists in the system that powers up the chassis, and
the FAULT LED is not illuminated on that module, then ensure that the PRE
does not issue the command to shut down the PEM module.
• If the problem persists, try another working unit. Else, see the “Obtaining
Documentation and Submitting a Service Request” section on page 71.
DC PEM MISWIRE LED is illuminated.
Note This applies to both
UBR10-PWR-DC= and
UBR10-PWR-DC-PLUS=
modules.
DC PEM V1 POWER or V2 POWER
LEDs on the UBR10-PWR-DC-PLUS=
module illuminates but no other LEDs
illuminate.
• If the MISWIRE LED is illuminated, the –48/–60 VDC and return (RTN+)
wires are reversed. Ensure that the facility power source is turned off
immediately, see “Connecting the DC Power Cables to the Cisco uBR10012
Router” section on page 33 to reconnect the wires correctly before powering
on the PEM module.
• If the V1 POWER or the V2 POWER LEDs on the DC PEMs do not
illuminate, verify the input voltage of the source.
• If the FAULT LED does not illuminate when the DC power switch is in
Standby (0) position, it indicates that the FAULT LED could be
malfunctioning. The POWER LED will be off.
• If DC power switch is turned ON, and POWER LED does not illuminate
(green), the POWER LED may be defective. See the “Obtaining
Documentation and Submitting a Service Request” section on page 71.
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• If the system is receiving power (the internal fans are working) and the
second DC PEM module is not supplying power to the chassis, the POWER
LED may be defective. See the “Obtaining Documentation and Submitting a
Service Request” section on page 71.
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Table 13 Troubleshooting Tips (continued)
Symptom Action
DC PEM POWER LED does not
illuminate.
Note This applies to both
UBR10-PWR-DC= and
UBR10-PWR-DC-PLUS=
modules.
1. Check if the FAULT LED is illuminated (yellow) and check the position of
the DC power switch. The power switch may be in Standby (0) position, thus
the POWER LED is not illuminated.
2. Switch the DC power switch to ON (|) position and check if the POWER LED
illuminates.
3. If the DC power switch is turned ON, and the POWER LED still does not
illuminate (green), the POWER LED may be defective. If the system is
receiving DC power (the internal fans are working) and the second DC PEM
module is not supplying power to the chassis, then the POWER LED may be
defective. See the “Obtaining Documentation and Submitting a Service
Request” section on page 71.
AC PEM V1 POWER or V2 POWER
LEDs on the UBR10-PWR-AC-PLUS=
module illuminates but no other LEDs
illuminate.
• If the V1 POWER or the V2 POWER LEDs on the AC PEMs do not
illuminate, verify the input voltage of the source.
• If the FAULT LED does not illuminate (yellow) when the AC power switch
is in Standby (0) position, it indicates that the FAULT LED could be
malfunctioning. The POWER LED will be off.
Troubleshooting
AC PEM POWER LED does not
illuminate.
Note This applies to both
UBR10-PWR-AC= and
UBR10-PWR-AC-PLUS=
modules.
PRE alarms–Critical, Minor, or Major
LED on the PRE is on
• If AC power switch is turned ON, and POWER LED does not illuminate
(green), the POWER LED may be defective. See the “Obtaining
Documentation and Submitting a Service Request” section on page 71.
• If the system is receiving power (the internal fans are working) and the
second AC PEM module is not supplying power to the chassis, the POWER
LED may be defective. See the “Obtaining Documentation and Submitting a
Service Request” section on page 71.
1. Check if the FAULT LED is illuminated (yellow) and check the position of
the AC power switch. The power switch may be in Standby (0) position, thus
the POWER LED is not illuminated (green).
2. Switch the AC power switch to ON (|) position and check if the POWER LED
illuminates.
3. If the AC power switch is turned ON, and the POWER LED still does not
illuminate (green), the POWER LED may be defective. If the system is
receiving AC power (the internal fans are working) and the second AC PEM
module is not supplying power to the chassis, then the POWER LED may be
defective. See the “Obtaining Documentation and Submitting a Service
Request” section on page 71
Enter the
show facility-alarm status command at the console to identify the
problem.
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Troubleshooting
Table 13 Troubleshooting Tips (continued)
Symptom Action
Fans do not function at startup. 1. Verify that the system has power.
2. Remove the fan assembly module, check the fan cables, and reinsert the
module.
Caution The total service window for removal and replacement of the fan tray
is 3 minutes before possible system shutdown. Therefore, ensure that
you complete the replacement procedure within this time limit to avoid
system shutdown.
Fan alarm LEDs illuminate.
Note This applies to both
UBR10-FAN-ASSY= and
UBR10012-FAN-PLUS=
modules.
PRODUCT ID LED/switch on fan
assembly module
(UBR10012-FAN-PLUS=) is green and a
FAN-MISSING alarm is randomly being
triggered.
• If the Single Fan Failure LED is illuminated, one fan has failed, but the
system is still able to adequately cool the chassis. The fan assembly module
must be repaired or replaced as soon as possible.
• If the Multiple Fan Failure LED is illuminated, more than one fan has failed,
and the fan assembly module is no longer able to adequately cool the
Cisco uBR10012 chassis. Replace the fan assembly module immediately.
Caution The total service window for removal and replacement of the fan
module is 3 minutes before possible system shutdown. Ensure that you
complete the replacement procedure within this time limit.
If you are running a Cisco IOS Release that does not support the PRODUCT ID
LED/switch feature, then ensure that the PRODUCT ID LED/switch is not
pressed and is not illuminated. Upgrade to a supported Cisco IOS Release on the
chassis.
Note If you cannot upgrade to a supported Cisco IOS Release, then ensure that
the PRODUCT ID LED/switch is not pressed and not illuminated (green).
If you are running a Cisco IOS Release that supports this feature, but the
FAN-MISSING alarm is still being triggered, then follow the steps below to clear
the alarm so that the software recognizes the fan module:
1. Ensure that the PRODUCT ID LED/switch is pressed and illuminated
(green).
2. Remove the fan assembly module.
3. Wait for 1 minute and reinsert the fan assembly module.
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If the alarm is still being triggered, and the software still does not recognize the
fan, then the fan may be faulty, you may have to replace the fan module.
If none of the above solves the problem, see the “Obtaining Documentation and
Submitting a Service Request” section on page 71.
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Table 13 Troubleshooting Tips (continued)
Symptom Action
System overheats.
Tip When the fans are operating, you
can hear them. You can also feel
air being drawn in at the bottom
front and expelled at the top rear
of the chassis.
1. Check for fan failure by checking the fan status LEDs and running the show
environment command.
Router# show environment
Temperature normal: chassis inlet measured at 29C/84F
Temperature normal: chassis core measured at 42C/107F
Fan: OK
Power Entry Module 0 type DC status: OK
Power Entry Module 1 type DC status: OK
Router#
2. Ensure that no alarms are triggered on the fan assembly module.
3. Check if there is sufficient ventilation on the chassis intake and chassis
exhaust.
4. Verify if the ambient temperature is within the specified range.
5. If the problem persists, see the “Obtaining Documentation and Submitting a
Service Request” section on page 71.
STATUS LED on the primary PRE did
not illuminate (solid green) at the end of
Check the other LEDs on other modules in the chassis. If no other LEDs are
illuminated, check for a problem in the power subsystem.
the boot-up sequence.
If no LEDs on the PRE are illuminated
but LEDs on other modules are
illuminated.
The FAIL LED on the PRE is illuminated
(yellow).
Remove the PRE from the slot, check for any bent or broken pins on the backplane
connectors; then reinsert the PRE, ensuring that it makes solid contact with the
backplane and is securely locked in by firmly closing both the locking levers.
Remove the PRE and reinsert it. If that fails, insert a new PRE. Repeat the process
for the redundant PRE, except that its STATUS LED should be off and its
alphanumeric display should read IOS STBY if it is operating correctly.
1. If both PREs are operating correctly, check the Power LEDs on each TCC+
or DTCC cards. Are they both illuminated (green)?
Troubleshooting
The STATUS lights on the TCC+ or
DTCC cards are off.
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a. Is the STATUS LED on the primary TCC+ or DTCC illuminated (solid
green) indicating that it is the primary card?
b. Is the STATUS LED on the secondary TCC+ or DTCC flashing (green)
indicating that it is the redundant card?
c. If none of the above solves the problem, verify the Cisco IOS Release on
the router supports the TCC+ or DTCC card.
1. Check whether at least one PRE card is present in the system.
2. Try reseating the TCC+ or the DTCC card, making sure that it firmly
connects to the backplane and that both captive screws are tightly connected.
3. If the problem persists, then replace the card. See the “Obtaining
Documentation and Submitting a Service Request” section on page 71.
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Troubleshooting
Table 13 Troubleshooting Tips (continued)
Symptom Action
ENABLED LED on the line cards or on
the uplink cards do not illuminate.
1. If the ENABLED LED is off, first verify that the card has been enabled; the
ENABLED LED remains off when a card has not been configured and
enabled.
2. If a port has been enabled but its corresponding ENABLED LED is still off,
reseat the card in its slot (you do not have to turn off the system power when
removing or replacing the card). After the system reinitializes the interfaces,
the ENABLED LED on the card should illuminate.
3. If the ENABLED LED does not illuminate after the above checks, it is likely
that the system has detected a processor hardware failure. See the “Obtaining
Documentation and Submitting a Service Request” section on page 71.
FAIL (yellow) on the HHGE—This LED
illuminates during portions of the POST
(Power-On Self Test), but remains off
after the POST on a properly working
HHGE. If it fails during operation, this
FAIL LED blinks during the following SFP faults:
• Non-Cisco SFP GBIC inserted
• Non-Gigabit-Ethernet SFP GBIC is inserted
• Hardware problem with a valid SFP GBIC
LED illuminates and an alarm event
occurs.
FAIL LED does not illuminate during
The HHGE is not properly seated in the slot splitter.
portions of the POST
Using CLI Commands to Troubleshoot
For more information about error messages and troubleshooting commands, refer to the following:
• Cisco CMTS Debugging Commands at the following URL:
http://www.cisco.com/en/US/docs/ios/cable/command/reference/cbl_21_debug.html
• Cisco CMTS Error Messages at the following URL:
http://www.cisco.com/en/US/docs/cable/cmts/system/message/uberrmes.html
• Cisco uBR10012 Universal Broadband Router Software Configuration Guide at the following URL:
http://www.cisco.com/en/US/docs/cable/cmts/ubr10012/configuration/guide/scg.html
• Cisco Broadband Cable Command Reference Guide at the following URL:
http://www.cisco.com/en/US/docs/ios/cable/command/reference/cbl_book.html
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Related Documentation
Chassis Installation Documentation
Cisco uBR10012 Universal Broadband Hardware Installation Guide at the following URL:
http://www.cisco.com/en/US/docs/cable/cmts/ubr10012/installation/guide/hig.html
FRU Documentation
For documentation about the different modules used with the Cisco uBR10012 router, go to the
following URL:
http://www.cisco.com/en/US/products/hw/cable/ps2209/prod_installation_guides_list.html
Cabling Information
Cabling the Cisco uBR-MC5X20S/U/H Cable Interface Line Card with UCH1 Quick Start Guide at the
following URL:
http://www.cisco.com/en/US/docs/interfaces_modules/cable/broadband_processing_engines/ubr10_mc
5x20s_u_h/quick/start/MC52_cbl.html
Cabling the Cisco uBR-MC5X20S/U/H Cable Interface Line Card Quick Start Guide with UCH2 at the
following URL:
http://www.cisco.com/univercd/cc/td/doc/product/cable/ubr10k/ubr10012/qsg/mc52_cb2.pdf
Cabling the Cisco RF Switch with the Cisco uBR10012 CMTS at the following URL:
Related Documentation
http://www.cisco.com/en/US/docs/interfaces_modules/cable/broadband_processing_engines/ubr10_mc
5x20s_u_h/quick/start/MC52_cbl.html
Cable Specifications
http://www.cisco.com/en/US/docs/cable/cmts/ubr10012/installation/guide/u10kcbl.html
Frequency Allocation Tables
http://www.cisco.com/en/US/docs/cable/cmts/ubr10012/installation/guide/u10kfrq.html
Regulatory Compliance and Safety Information
http://www.cisco.com/en/US/docs/cable/cmts/ubr10012/regulatory/compliance/ub10rcsi.html
Inspection and Cleaning Procedures for Fiber-Optic Connections
http://www.cisco.com/en/US/tech/tk482/tk876/technologies_white_paper09186a0080254eba.shtml
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional
information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and
revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What’s New in Cisco Product Documentation as an RSS feed and set content to be
delivered directly to your desktop using a reader application. The RSS feeds are a free service. Cisco currently
supports RSS Version 2.0.
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Related Documentation
This document is to be used in conjunction with the documents listed in the “Related Documentation” section.
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of
Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The
use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)
Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any
examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only.
Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.
© 2003-2011 Cisco Systems, Inc. All rights reserved.
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