Cisco TelePresence
Server MSE 8710
Getting started
61-0025-04
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Contents
General information ................................................................................................................ 3
About the Cisco TelePresence Server MSE 8710 .............................................3
Port and LED locations .............................................................................................. 3
LED behavior ..............................................................................................................................4
Front panel LED behavior ........................................................................................ 4
Installing the Cisco TS MSE 8710 ......................................................................................... 5
Step one: Install the Cisco TS MSE 8710 blade into the MSE 8000 ............ 5
Step two: Allocate port licences ............................................................................ 7
Step three: Connect to Ethernet Port A .............................................................. 7
Initial configuration ................................................................................................................. 8
Step one: Configure Ethernet Port A settings .................................................. 8
Step two: Assign an IP address to the Cisco TS MSE 8710 ........................... 8
Configuring the Cisco TS MSE 8710 ................................................................................... 9
Step one: Log in to the Cisco TS MSE 8710 ........................................................ 9
Step two: Configuring settings, conferences, endpoints and rooms ...... 9
Checking for updates ............................................................................................................10
Troubleshooting and technical support information ...............................................11
Using the event log to help solve a problem ..................................................11
Getting more help ....................................................................................................11
Disclaimers and notices ........................................................................................................12
General information
3
General information
About the Cisco TelePresence Server MSE 8710
The Cisco TelePresence Server MSE 8710 (Cisco TS MSE 8710) is a Cisco
TelePresence MCU MSE 8510 running the Cisco TelePresence Server software
application.The MCU MSE 8510 is a technologically advanced media processor that
fits into an MSE 8000 chassis, combining continuous presence high definition video
conferencing and the highest possible voice quality.
Port and LED locations
Figure 1 shows the position of ports and LEDs on the Cisco TS MSE 8710.
Figure 1: Cisco TS MSE 8710 front panel
Console Port
USB Port
& Activity LEDs
Status LED
Alarm LED
Admin Port
& Activity LEDs
Ethernet Ports & Status LEDs
Power LED
LCD Display
LED behavior
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LED behavior
Front panel LED behavior
Table 1 describes the behavior of the LEDs on the front of the Cisco TS MSE 8710.
Table 1: Cisco TS MSE 8710 front panel LED behavior
LED Color Indicates
USB Port Activity Green Reserved for future expansion
Admin Port Activity Green Reserved for future expansion
Status Green The Cisco TS MSE 8710 is operating
normally
Alarm Red The Cisco TS MSE 8710 is booting or
has developed a fault, for example:
temperature is outside normal limits
battery failure of the internal clock
Refer to the web interface for more
information about the problem (go to
the configuration page for your Cisco TS
MSE 8710).
Ethernet Port Status, for each
Ethernet port:
FDX Green The link has been established as a full-
duplex link
Act Green Packets are being transmitted on this
port.
Link Green The speed of the link from this port
which is either 100, or 1000Mbps.
Power Blue The CiscoTS MSE 8710 is receiving
power from the MSE 8000 chassis
Installing the Cisco TS MSE 8710
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Installing the Cisco TS MSE 8710
Step one: Install the Cisco TS MSE 8710 blade into the MSE 8000
1 Remove the blade or blanking blade from the slot into which you are going to
install the Cisco TS MSE 8710:
i Using a No. 1 Phillips screwdriver, loosen the screws in the retaining
latches with an anti-clockwise quarter turn.
Important: Before installing the Cisco TS MSE 8710 into the MSE 8000,
read the safety information guide for the MSE 8000 chassis at
http://www.cisco.com/go/telepresence/safety
.
Although blades are hot-swappable parts, you must only remove one
blade at any time. Remove the power from the MSE 8000, if you need to
remove more than one blade at a time.
Before hot-swapping a blade, shut down the blade using the web
interface. Do not shut down a blade during a software upgrade or if the
blade is processing (for example, if a conference is taking place on a
Server blade blade).
The MSE 8000 backplane uses high performance data connectors. Do not
remove Cisco TS MSE 8710 blades unless absolutely necessary because
doing so may reduce the life of those connectors.
Make sure that you have the correct power requirements and sufficient
power in your PSU; for information on powering the MSE 8000 refer to
the Getting Started Guide on http://www.tandberg.com/support/video-
conferencing-documentation.jsp).
You must install either a blade or a blanking blade in each of the ten
positions in the chassis.
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Installing the Cisco TS MSE 8710
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ii Open both retaining latches on the front of the blade or blanking blade.
When open, a retaining latch is at a 90° angle perpendicular to the front of
the blade.
iii Slide out the blade or blanking blade.
2 Open both retaining latches on the front of the Cisco TS MSE 8710. When
open, a retaining latch is at a 90° angle perpendicular to the front of the blade.
3 Slide the Cisco TS MSE 8710 into the blade slot (as shown in Figure 2) until it
stops.
4 Simultaneously close both retaining latches on the blade (thereby engaging the
connectors at the rear of the blade) to secure it in the chassis as shown in
Figure 3.
5 Using a No. 1 Phillips screwdriver, tighten the screws in the retaining latches
with a clockwise quarter turn.
The power is connected automatically as soon as you close the latches. The LCD
panel displays messages as parts are checked and eventually you see “Waiting for
application to boot” after which the Cisco logo appears followed by the IP address
allocated to the Cisco TS MSE 8710.
Figure 2: Inserting a blade into the chassis
Installing the Cisco TS MSE 8710
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Figure 3: Closing the retaining latches on the front of a blade
Step two: Allocate port licences
Port licenses must be allocated to the Cisco TS MSE 8710 from the Supervisor's Port
licenses
page. Refer to the online help for assistance.
Step three: Connect to Ethernet Port A
Connect an Ethernet cable from Ethernet Port A to an Ethernet switch (rather than a
hub, to minimize interference from other devices on the network). The Ethernet
port is a 10/100/1000 Mbps auto-sensing connection.
Ethernet Ports B, C and D may not be supported in the software supplied
with your blade. Do not connect to these ports unless the web interface
allows you to configure them. Do not connect multiple ports to the same
subnet unless instructed to do so by the web interface.
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Initial configuration
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Initial configuration
Step one: Configure Ethernet Port A settings
The default setting for the Cisco TS MSE 8710 Ethernet ports is auto-sensing mode.
If the switch ports to which you connect the Cisco TS MSE 8710 are not also set to
auto-sensing mode, then you need to configure the Cisco TS MSE 8710 Ethernet
ports to use the same speed and duplex mode.
To configure Ethernet Port A, log in to the Supervisor’s web interface and go to
Hardware > Blades. For more information about configuring the port, refer to the
online help accessible from the Supervisor’s web interface.
Step two: Assign an IP address to the Cisco TS MSE 8710
You can use the Supervisor’s web interface to configure the IP addresses of all blades
installed in the MSE 8000. Note that all blades are supplied with DHCP enabled and
therefore the Cisco TS MSE 8710 will attempt to find an IP address. The LCD panel
will show the IP address allocated. You can either keep this setting or assign static IP
addresses to a blade from the Supervisor’s web interface. To view or configure the IP
address of the Cisco TS MSE 8710, log in to the Supervisor and go to
Hardware >
Blades
. To access the web interface of the Cisco TS MSE 8710, go to Hardware >
Blades
and click the IP address of that blade.
Both ends of the Ethernet connection must be configured in the same
way. For example, either configure both ends of the link to be autosensing or configure both ends to operate at the same speed and duplex.
To establish a 1000Mbps connection, both ends of the link must be
configured as auto-sensing.
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Configuring the Cisco TS MSE 8710
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Configuring the Cisco TS MSE 8710
Step one: Log in to the Cisco TS MSE 8710
All administration of the Cisco TS MSE 8710 is performed via the web interface.
To log in to the web interface of the Cisco TS MSE 8710.
1 Log in to the Supervisor’s web interface.
2Go to
Hardware > Blades and click the IP address of the Cisco TS MSE 8710.
3 Enter the user name
admin with no password.
Step two: Configuring settings, conferences, endpoints and
rooms
Use the online help to configure your Cisco TS MSE 8710. You may need to
configure the network and the systems settings, then go on to add conferences,
endpoints and rooms. The online help also tells you how to provide instructions for
users who will log in from a room and start conferences.
Cisco recommends that you change the admin account to use a password
as soon as possible. To do that, click
Change password on the Login
information
page or go to Users, click the admin link, and provide the
required user information.
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Checking for updates
10
Checking for updates
It is a good idea to regularly check for updates to the main Cisco Telepresence Server
software image on the Cisco web site. This section describes how to upgrade the
Cisco Telepresence Server using the web. Note that you can also upgrade the Cisco
Telepresence Server using FTP; this can be more reliable if you are upgrading the
device remotely. Upgrading your device via FTP is described in the release notes that
are available alongside the software images in the support section of the web site.
To check for, and download, updates:
1 Log in to the Cisco TS MSE 8710 web interface and go to
Status.
2 Make a note of the software version that is currently installed.
3 Go to the support section of the web site and check if a more recent release is
available for the Cisco TS MSE 8710.
4 If a more recent release is available, download it and save it locally.
To upgrade the Cisco TS MSE 8710:
1 Unzip the software release file that you downloaded.
2 In the Cisco TS MSE 8710 web interface, go to
Configuration > Upgrade.
3 In the Main software image section, click
Browse and locate the unzipped file.
4Click
Upload software image. The browser begins uploading the file to the
Cisco TS MSE 8710, and a new browser window opens to indicate the progress
of the upload. When finished, the browser window refreshes and indicates that
the software upgrade is complete.
5Go to
Settings > Shutdown to shut down and restart the Cisco TS MSE 8710.
Note that shutting down the Cisco TS MSE 8710 will disconnect all
participants.
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Troubleshooting and technical support information
11
Troubleshooting and technical support information
Using the event log to help solve a problem
You can use the event log to produce debugging information to assist technical
support in solving any problems. Event logging capture filter topics are set by default
to
Errors, warnings and information. Do not change the capture filter topic level
without the guidance of technical support.
Getting more help
Cisco recommends registering your product at http://www.tandberg.com/
services/video-conferencing-product-registration.jsp in order to receive
notifications about the latest software and security updates. New feature and
maintenance releases are published regularly, and we recommend that the software
on the Cisco TS MSE 8710 is always kept up to date.
If you experience any problems when configuring or using the Cisco TS MSE 8710 ,
consult the online help (available within the UI of your Cisco TS MSE 8710) for an
explanation of how its individual features and settings work. If you cannot find the
answer you need, check on the web site at http://www.tandberg.com/support
to
make sure that your the Cisco TS MSE 8710 s running the most up-to-date software
and for further relevant documentation.
You or your reseller can get help from our support team by raising a case at http://
www.tandberg.com/support/video-conferencing-online-support.jsp. Make sure
you have the following information ready:
The serial number and product model number of the unit
The software build number which can be found on the product user interface
Your contact email address or telephone number
A full description of the problem
Disclaimers and notices
12
Disclaimers and notices
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