Cisco TelePresence System TX9000, CTS-TX9000, TelePresence System TX9200, CTS-TX9200 Assembly, Use & Care, And Field-replaceable Unit Manual

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Cisco TelePresence System TX9000 and TX9200 Assembly, Use & Care, and Field-Replaceable Unit Guide

May 20, 2015
Cisco Systems, Inc.
www.cisco.com
Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco website at www.cisco.com/go/offices.
Text Part Number: OL-27038-01
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THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.
The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense.
The following information is for FCC compliance of Class B devices: The equipment described in this manual generates and may radiate radio-frequency energy. If it is not installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.
Modifying the equipment without Cisco’s written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television communications at your own expense.
You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures:
• Turn the television or radio antenna until the interference stops.
• Move the equipment to one side or the other of the television or radio.
• Move the equipment farther away from the television or radio.
• Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television or radio are on circuits controlled by different circuit breakers or fuses.)
Modifications to this product not authorized by Cisco Systems, Inc. could void the FCC approval and negate your authority to operate the product.
The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental.
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
Cisco TelePresence System TX9000 and TX9200 Assembly, Use & Care, and Field-Replaceable Unit Guide
© 2014 Cisco Systems, Inc. All rights reserved.
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Preface xi
Introduction ii-xi
Obtaining Documentation, Obtaining Support, and Security Guidelines ii-xi
Organization of This Manual ii-xi
Explanation of Warning, Caution, Note, and Tip Icons Used in This Manual ii-xiii
Conventions and Terminology ii-xiv
Related Documentation ii-xiv
Contents
CHAPTER
CHAPTER
1 Overview, Required Tools, Preinstallation Checks, and List of Hardware Fasteners 1-1
Important Updates for the Cisco TelePresence Experience and Order Assurance Program 1-1
Differences Between the CTS-3010 and CTS-3210 Installation and the TX9000 and TX9200 Systems 1-2
Tools and Equipment List 1-2
Pre-Installation Checks 1-3
Checking the Physical Condition of System Packaging 1-3 Checking the Function of the 65-Inch Display Prior to Installation 1-3
Installation Overview 1-10
Instructions for Systems That Use a Wall-Mounted Reflector Wall 1-10 Instructions for Systems That Use a Free-Standing Reflector Wall 1-11
2 Room Requirements for the TX9000 and TX9200 Systems 2-1
Process Updates to Ensure Room and Network Readiness Prior to Installation 2-1
Summary of Room Requirements for the TX9000 2-1
Summary of Room Requirements For the TX9200 2-2
Room Dimensions for the TX9000 and TX9200 2-4
Room Dimensions for the TX9000 2-4 Room Dimensions For the TX9200 2-6
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Lighting Considerations For the TX9000 and TX9200 2-8
Overhead Lighting Examples for Cisco TelePresence Rooms 2-8
Network Port Requirements For the TX9000 and TX9200 2-10
Power Requirements For the TX9000 and TX9200 2-11
Cabling and Room Considerations for Second Row Seating For the TX9200 2-14
Location of Electrical Outlets for Systems that Use a Wall-Mounted Reflector Wall 2-16
HVAC Considerations For the TX9000 and TX9200 2-17
HVAC Considerations for the TX9000 2-17 HVAC Considerations For the TX9200 2-20
Acoustic Considerations For the TX9200 2-21
Asymmetrical Acoustic Wall Treatment 2-21
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Complete Acoustic Wall Treatment 2-22
Auxiliary Display Considerations For the TX9200 2-23
CHAPTER
CHAPTER
CHAPTER
CHAPTER
CHAPTER
3 Installing the Wall-Mounted Reflector Wall Structure 3-1
Installing the Reflector to the Wall 3-2
4 Installing And Performing Initial Leveling of the Main Display Structure 4-1
Installing and Leveling the Display Structure 4-2
Installing Seismic Brackets (Optional), Part Number CTS-TX9K-SEISMIC= 4-15
5 Installing the Displays and Performing Final Leveling of the Main Display Structure 5-1
Required Display Preinstallation Check 5-1
Assembly Note for Systems That Use a Free-Standing Light Reflector Wall 5-1
Installing the Displays 5-1
6 Installing the Free-Standing Reflector Wall Structure 6-1
7 Installing the Bezel Brackets and Vertical Bezels 7-1
Parts List 7-1
CHAPTER
CHAPTER
CHAPTER
8 Assembling the Electronic Hardware, Facade Brackets, Camera Assembly, and Cable Runner 8-1
9 Starting Installation of the First Row Table 9-1
Steps to Perform Prior to the Assembly 9-2
Starting Installation of the First Row Table 9-3
Where to Go Next 9-8
10 Connecting and Routing the Cables 10-1
Labeling the Cables 10-1
Labeling the Display Frame and Cable Runner 10-3
Connecting and Routing Cables and Continuing Assembly of the First Row Table 10-5
Connecting and Routing Cables in the Main Display Assembly 10-14
General Cable Routing Guidelines 10-15 Connecting and Routing the Cables 10-15
Wiring Diagrams for CTS TX9000 and TX9200 Systems 10-17
Using the Correct DVI Port When Connecting the Display Cables 10-17 Connecting the Audio Cable for Shared Presentations 10-18
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Determining the Correct Cables to Use 10-18
Where to Go Next 10-23
Contents
CHAPTER
CHAPTER
CHAPTER
CHAPTER
CHAPTER
11 Completing Installation of the First Row Table 11-1
12 Building the Second Row Table (TX9200 Systems Only) 12-1
Numbering Scheme for Table Legs 12-1
Assembling the Second Row Table 12-2
13 Building the Second Row Table For a 14- and 10-Seat TX9200 System 13-1
Room Sizes and Cable Trench Diagrams 13-1
Differences in Conference Experience for 14- and 10-Seat TX9200 Systems 13-4
Overview of 18-, 14-, and 10- Seat System Installation 13-4
Assembling an 8-Seat Second Row For a 14-Seat TX9200 13-6
Assembling a 4-Seat Second Row For a 10-Seat TX9200 System 13-40
14 Completing Installation of the Main Display Structure 14-1
Where to Go Next 14-47
15 First-Time Setup 15-1
Configuring Cisco Unified Communications Manager for Your Cisco TelePresence System 15-1
Powering on the System and Enabling the Cisco TelePresence Administration Software GUI 15-2
Configuring an Alternate TFTP Server (Optional) 15-5
Setting Up a TX9000 or TX9200 System That Uses a Static Network Address 15-5
Setting Up CTS Components 15-7
Setting Up the Displays 15-7 Setting Up the Cameras 15-9
Starting the Software Setup and Preparing the Cameras and Camera Targets 15-9 Adjusting the Zoom 15-12 Focusing the Camera 15-17 Attaching the Camera Hood Assembly, Top Bezel, and Service Panels and Aligning the Rear
Panels
15-18
Setting Up the Speakers 15-23 Setting Up the Microphones 15-24
Testing for Room Reverberation and Noise Levels 15-25
Setting Up the Presentation Display 15-26
Troubleshooting the Presentation Display 15-27
Other Devices 15-28
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CHAPTER
CHAPTER
16 Use & Care Guide 16-1
Maintaining the Tabletop 16-1
Cleaning the Displays 16-1
Cleaning the Camera Lens 16-1
Cleaning the Display Screens 16-2
17 Field-Replaceable Unit Guide 17-1
List of Field-Replaceable Units and Ordering Information 17-2
Region-and Country-Specific Power Cables 17-4
Region-and Country-Specific Power and Ethernet Connectors 17-4
Finding the Serial Number Location 17-6
Replacing the Camera—Part Number CTS-TX9K-CAMCLSTR= 17-7
Required Tools 17-7 Removing and Replacing the Camera 17-7
Resetting a Display 17-8
Required Tools 17-8 Resetting a Display 17-9
Replacing the Left or Right Display—Part Number CTS-DISP-65-GEN4= 17-10
Required Tools 17-10 Replacing the Left or Right Display 17-10
Replacing the Center Display—Part Number CTS-DISP-65-GEN4= 17-12
Required Tools 17-12 Replacing the Center Display 17-12
Replacing a Codec—Part Number CTS-CODEC-PRI-G2R= or CTS-CODEC-PRI-RCH= (PRC) 17-15
Required Tools 17-15 Removing and Replacing the Codec 17-15 Upgrading CTS Software on a Secondary Codec 17-16
Replacing the Light Control Unit—Part Number CTS-LCU-G2R= 17-18
Required Tools 17-18 Removing and Replacing the Light Control Unit 17-18
Replacing the Audio/Video Extension Unit—Part Number CTS-LAEB-G2R= 17-19
Required Tools 17-19 Removing and Replacing the Audio/Video Extension Unit 17-19
Replacing an LED Light Fixture—Part Number CTS-TX9000-LEDPK= 17-20
Replacing a Speaker—Part Number CTS-TX9000-SPKR= 17-20
Required Tools 17-20 Removing and Replacing a Speaker 17-20
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Replacing a PDU—Part Number CTS-PWR-PDU= 17-21
Required Tools 17-21 Removing and Replacing the PDU 17-21
Replacing a Microphone—Part Number CTS-TX9K-MIC= 17-22
Required Tools 17-22 Removing and Replacing a Microphone 17-22
Replacing the Presentation Display—Part Number CTS-TX9K-DATADISP= 17-23
Required Tools 17-23 Removing and Replacing the Presentation Display 17-23
Replacing the Front Row Table Top—Part Number CTS-TX9XX0-TBL-MF= (Maple Finish) or CTS-TX9XX0-TBL-WF= (Walnut Finish)
Required Tools 17-24 Removing and Replacing the Front Row Table Top 17-24
Replacing the Back Row Table Top—Part Number CTS-TX9XX0-TBL-MB= (Maple Finish) or CTS-TX9XX0-TBL-WB= (Walnut Finish)
Required Tools 17-25 Removing and Replacing the Back Row Table Top 17-25
17-24
17-25
Contents
APPENDIX
Replacing a Table Leg Power and Ethernet Connector 17-26
Required Tools 17-26 Removing and Replacing a Table Leg Power and Ethernet Connector 17-26
Replacing the Presentation Video Cable or the Cisco Touch Ethernet Cable 17-27
Required Tools 17-27 Removing and Replacing the Presentation Video Cable or the Cisco Touch Ethernet Cable 17-27
A Parts List Sorted by Carton A-1
Carton 1: Display Frame Assemblies, 69-2323-xx A-1
Carton 2: First Row Legs, 69-2332-xx, CTS-TX9000-TBL A-2
Carton 3: Facade Panels, 69-2325-xx, CTS-TX9K-FRT-PNLS A-3
Carton 4: Rear Facade Panels, 69-2311-xx A-3
Carton 5: Top & Bottom Bezels, 69-2312-xx, CTS-TX9000-BZL A-3
Carton 6: Accessory Kit, 53-3789-xx A-4
Carton 7: First Row Table Cable Runner Covers, 69-2327-xx, A-4
Carton 8: Speaker Assemblies, 69-2318-xx, CTS-TX9000-SPKR A-5
Carton 9: Vertical Bezels, 69-2372-xx A-5
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Carton 10: First Row Panels, 69-2333-xx A-5
Carton 11: Electronic Component Power Supplies, PWR-SUPPLY-KIT A-5
Carton 12: Cable Kit for TS1 Codec, 69-2345-xx A-6
Carton 13: Cable Kit for TS2 Codec, 69-2346-xx A-6
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Carton 14: Cable Kit for TS3 Codec, 69-2347-xx A-7
Carton 15: Cable Kit for TS4 Codec, 69-2348-xx A-7
Carton 16: Cable Kit for Speakers & Lights, 69-2349-xx A-7
Carton 17: Cable Kit for First Row Table, 69-2350-xx A-8
Carton 18: Microphone Assembly, 74-10241-xx, CTS-TX9K-MIC A-8
Carton 19: Microphone Assembly, 74-10241-xx, CTS-TX9K-MIC A-8
Carton 20: Microphone Assembly, 74-10241-xx, CTS-TX9K-MIC A-8
Carton 21: LED Light Assemblies, 74-10342-xx, CTS-TX9000-LEDPK A-9
Carton 22: Country-Specific I/O Modules: Power/Ethernet, CTS-LAPCONN A-9
Carton 23: Country-Specific I/O Modules: Power/Ethernet, CTS-LAPCONN A-9
Carton 24: Country-Specific I/O Modules: Power/Ethernet, CTS-LAPCONN A-10
Carton 25: Country-Specific I/O Modules: Power/Ethernet, CTS-LAPCONN A-10
Carton 26: Country-Specific I/O Modules: Power/Ethernet, CTS-LAPCONN A-11
Carton 27: Country-Specific I/O Modules: Power/Ethernet, CTS-LAPCONN A-11
Carton 28: Presentation Display, 74-10343-xx, CTS-TX9K-DATADISP A-11
Carton 29: Camera Assembly, 800-36215-xx, CTS-TX9K-CAMCLSTR A-12
Carton 30: Light Control Unit, 800-33995-xx, CTS-LCU-G2R A-12
Carton 31: Audio/Video Expansion Unit, 800-36423-xx, CTS-LAEB-G2R A-12
Carton 32: Camera Housing, 800-37902-xx, CTS-TX9K-CAM-HS A-12
Carton 33: Cable Runner Cover, 69-2341-xx, CTS-TX9K-CBLRUN A-13
Carton 34: Codec, CTS-TX9K CODEC OPT A-13
Carton 35: Codec, CTS-TX9K CODEC OPT A-13
Carton 36: Codec, CTS-TX9K CODEC OPT A-13
Carton 37: Codec, CTS-TX9K CODEC OPT A-13
Carton 38: CTS-CTRL DVC OPT A-14
Carton 39: Camera Setup Accessories, 69-1674-xx, CTS-CAM-TOOL A-14
Carton 40: 65” Plasma Display, 74-7732-xx, CTS-DISP-65-GEN04 A-14
Carton 41: 65” Plasma Display, 74-7732-xx, CTS-DISP-65-GEN04 A-14
Carton 42: 65” Plasma Display, 74-7732-xx, CTS-DISP-65-GEN04 A-15
Carton 43-A: Light Reflector Frame - Wall Mount, 69-2291-xx, CTS-TX9K-LTRF-PNL-OPT A-15
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Carton 43-B: Light Reflector Frame - Free Standing, 69-2292-xx, CTS-TX9K-LTRF-PNL-OPT A-15
Carton 43-C-1: Light Reflector Mounting Arm Assemblies, 69-2340-xx, CTS-TX9K-LTRF-PNL-OPT A-16
Carton 43-C-2: Light Reflector Mounting Arm Assemblies, 69-2340-xx, CTS-TX9K-LTRF-PNL-OPT A-16
Carton 43-D: Light Reflector U Bracket, 69-2390-xx A-16
Carton 44: First Row Table Tops, 69-2300-xx, 69-2344-xx, CTS-TX9K-TBL-OTP A-17
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Carton 45: Country-Specific Power Cords, CTS POWER CORD OPT A-17
Carton 45-1: Country-Specific Power Cords, CTS POWER CORD OPT A-18
Carton 45-2: Country-Specific Power Cords, CTS POWER CORD OPT A-18
Carton 45-3: Country-Specific Power Cords, CTS POWER CORD OPT A-19
Carton 45-4: Country-Specific Power Cords, CTS POWER CORD OPT A-19
Carton 45-5: Country-Specific Power Cords, CTS POWER CORD OPT A-20
Carton 45-6: Country-Specific Power Cords - Second Row, CTS POWER CORD OPT A-20
Carton 45-7: Country-Specific Power Cords - Second Row, CTS POWER CORD OPT A-21
Carton 46: Presentation Cables, CTS PRES CAB OPT A-21
Carton 47: Accessory Kit - Second Row, 53-3798-xx A-21
Carton 48: Cable Kit - Second Row, 69-2351-xx A-22
Carton 49: PDU - Second Row, 74-8655-xx, PDU A-22
Carton 50: PDU - Second Row, 74-8655-xx, PDU A-22
Contents
Carton 51: Second Row Legs, 69-2314-xx, CTS-TX9200-TBL A-22
Carton 52: Second Row Rear Privacy Panels, 69-2315-xx A-23
Carton 53: Second Row Front Panels, 69-2321-xx, CTS-TX9K-TBL-PNLB A-23
Carton 54: Not Used A-23
Carton 55: Country-Specific I/O Modules: Power/Ethernet - Second Row, CTS-LAPCONN A-24
Carton 56: Country-Specific I/O Modules: Power/Ethernet - Second Row, CTS-LAPCONN A-24
Carton 57: Country-Specific I/O Modules: Power/Ethernet - Second Row, CTS-LAPCONN A-25
Carton 58: Country-Specific I/O Modules: Power/Ethernet - Second Row, CTS-LAPCONN A-25
Carton 59: Country-Specific I/O Modules: Power/Ethernet - Second Row, CTS-LAPCONN A-26
Carton 60: Country-Specific I/O Modules: Power/Ethernet - Second Row, CTS-LAPCONN A-26
Carton 61: Country-Specific I/O Modules: Power/Ethernet - Second Row, CTS-LAPCONN A-27
Carton 62: Country-Specific I/O Modules: Power/Ethernet - Second Row, CTS-LAPCONN A-27
Carton 63: Country-Specific I/O Modules: Power/Ethernet - Second Row, CTS-LAPCONN A-28
Carton 64: Country-Specific I/O Modules: Power/Ethernet - Second Row, CTS-LAPCONN A-28
Carton 65: Country-Specific I/O Modules: Power/Ethernet - Second Row, CTS-LAPCONN A-29
Carton 66: Country-Specific I/O Modules: Power/Ethernet - Second Row, CTS-LAPCONN A-29
Carton 67: Microphone Assembly - Second Row, 74-10241-xx, CTS-TX9K-MIC A-29
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Carton 68: Microphone Assembly - Second Row, 74-10241-xx, CTS-TX9K-MIC A-30
Carton 69: Microphone Assembly - Second Row, 74-10241-xx, CTS-TX9K-MIC A-30
Carton 70: Microphone Assembly - Second Row, 74-10241-xx, CTS-TX9K-MIC A-30
Carton 71: Microphone Assembly - Second Row, 74-10241-xx, CTS-TX9K-MIC A-30
Carton 72: Microphone Assembly - Second Row, 74-10241-xx, CTS-TX9K-MIC A-31
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Carton 73: Second Row Table Tops, 69-2301-xx, 69-2386-xx, CTS-TX9XX0-TBL-WB (Walnut) or CTS-TX9XX0-TBL-MB (Maple)
A-31
CHAPTER
APPENDIX
B Cisco TelePresence System TX9000 and TX9200 Pallet Dimensions and Description B-1
Pallet Dimensions and Description for the TX9000 B-1
Pallet Dimensions and Description for the TX9200 B-2
Installed System and Panel Weight B-3
C Region- and Country-Specific Power Cords and Table Leg Power Connectors C-1
Asia Pacific C-2
Argentina C-3
Australia C-4
Brazil C-5
Central Europe C-6
China C-7
India, UAE, South Africa C-8
Israel C-9
Italy C-10
Japan C-11
North America C-12
South Africa C-12
Switzerland C-13
United Kingdom C-14
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Introduction

Preface

Revised: May 20, 2015, OL-27038-01
The Cisco TelePresence System TX9000 and TX9200 Assembly, Use & Care, and Field-Replaceable Unit Guide outlines the steps and best practices for assembling and installing the
Cisco TelePresence System TX9000 and TX9200.
This guide is intended primarily for installers of the Cisco TelePresence System TX9000. Site planners, network administrators, and facility maintenance personnel may also find this document useful.
This preface provides the following information for using this guide and for accessing other resources.
Obtaining Documentation, Obtaining Support, and Security Guidelines, page xi
Obtaining Documentation, Obtaining Support, and Security Guidelines, page xi
Related Documentation, page xiv
Obtaining Documentation, Obtaining Support, and Security Guidelines
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.
Organization of This Manual
The chapters in this manual are ordered in the same order that you install the system. Follow the chapters sequentially to install your system.
The appendices in the book provide you with additional information that you might find useful.
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Organization of This Manual
This book includes the following chapters:
Chapter 1, “Overview, Required Tools, Preinstallation Checks, and List of Hardware Fasteners” (this chapter)
This chapter provides you with organization of the book and a list of required tools and fasteners (bolts, and washers).
Chapter 2, “Room Requirements for the TX9000 and TX9200 Systems”
This chapter provides you with room recommendations (room colors, lighting, acoustic information) and minimum requirements (network, lighting, heating/ventilation/air conditioning (HVAC)) required for the room in which you install the Cisco TelePresence System TX9000.
Chapter 3, “Installing the Wall-Mounted Reflector Wall Structure”
This chapter describes the tasks you perform to install the reflector wall if the wall directly attaches to the wall of the room.
Note If your reflector wall does not attach directly to the wall, see Chapter 6, “Installing the Free-Standing
Reflector Wall Structure” for the instructions to install the reflector wall.
Chapter 4, “Installing And Performing Initial Leveling of the Main Display Structure”
This chapter describes the steps you complete to install the main display assembly.
Chapter 5, “Installing the Displays and Performing Final Leveling of the Main Display Structure”
This chapter describes the procedure you perform to install the displays onto the display structure.
Chapter 6, “Installing the Free-Standing Reflector Wall Structure”
This chapter describes the steps you perform to build a free-standing reflector wall (used if your reflector wall does not attach directly to the wall of the room).
Chapter 7, “Installing the Bezel Brackets and Vertical Bezels”
This chapter describes the procedure you perform to install the bezel brackets and vertical bezels.
Chapter 8, “Assembling the Electronic Hardware, Facade Brackets, Camera Assembly, and Cable Runner”
This chapter describes the steps you perform to assemble the electrical components, including the camera, into the display assembly.
Chapter 9, “Starting Installation of the First Row Table”
This chapter documents the procedure to build the table assembly.
Chapter 10, “Connecting and Routing the Cables”
This chapter describes the steps you complete to route the power and signal cables for the display assembly.
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Chapter 11, “Completing Installation of the First Row Table”
This chapter describes the final steps you perform to complete installation of the first row table.
Chapter 12, “Building the Second Row Table (TX9200 Systems Only)”
This chapter describes the steps you build the second row table for TX9200 systems.
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Explanation of Warning, Caution, Note, and Tip Icons Used in This Manual
Chapter 13, “Building the Second Row Table For a 14- and 10-Seat TX9200 System”
This chapter describes the steps you build the second row table for TX9200 14- and 10-seat systems, and also includes minimum table dimensions and trenching diagrams.
Chapter 14, “Completing Installation of the Main Display Structure”
This chapter describes the procedure to complete assembly of the main display structure.
Chapter 15, “First-Time Setup”
This chapter provides the steps you perform to set up the system for the first time.
Chapter 16, “Use & Care Guide”
This chapter recommended cleaning procedures for the TX system.
Chapter 17, “Field-Replaceable Unit Guide”
This chapter describes the steps you perform to replace field-replaceable units (FRUs).
Appendix A, “Parts List Sorted by Carton”
This appendix lists all parts included in the individual chapter parts lists, and sorts the list by carton.
Appendix B, “Cisco TelePresence System TX9000 and TX9200 Pallet Dimensions and Description”
This appendix list the size and number of pallets, and a short description of the contents of the cartons.
Appendix C, “Region- and Country-Specific Power Cords and Table Leg Power Connectors”
This appendix lists the part numbers for all region- and country-specific equipment, including table leg wiring and power cords.
Explanation of Warning, Caution, Note, and Tip Icons Used in This Manual
This document uses the following conventions to convey information and alert the user to conditions requiring special awareness.
Warning
Caution The caution symbol means reader be careful. In this situation, you might do something that could result
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, you must be aware of the hazards involved with electrical circuitry and familiar with standard practices for preventing accidents.
in equipment damage or loss of data.
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Note This symbol means reader take note. Notes contain helpful suggestions or references to material not
covered in the publication.
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Conventions and Terminology
Tip The Tip icon means the information contains useful tips.
Conventions and Terminology
The directions left and right in this guide are synonymous with participant’s left and participant’s
right. They refer to the assembly as you face the displays.
Related Documentation
For a complete list of Cisco TelePresence-related documentation, go to the TelePresence section of the Cisco support site located at the following URL:
http://www.cisco.com/cisco/web/support/index.html
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1

Overview, Required Tools, Preinstallation Checks, and List of Hardware Fasteners

Revised: May 20, 2015, OL-27038-01
This chapter includes an overview of various pre-installation checks you should perform prior to installation and includes the following sections:
Important Updates for the Cisco TelePresence Experience and Order Assurance Program, page 1-1
Differences Between the CTS-3010 and CTS-3210 Installation and the TX9000 and TX9200
Systems, page 1-2
Tools and Equipment List, page 1-2
Pre-Installation Checks, page 1-3
Installation Overview, page 1-10

Important Updates for the Cisco TelePresence Experience and Order Assurance Program

While immersive TelePresence orders are processed in the same way as other Cisco collaboration endpoints, the Cisco Advanced Technology Partner (ATP) performs additional network and room readiness before the system is installed into the customer’s premises. It is the partner’s responsibility to make sure that all network and room readiness is performed prior to the system being powered on and connected to the customer’s network. This preparation ensures the best immersive experience.
The partner will design and implement your network for your immersive system using the latest requirements and guidelines for bandwidth, Quality of Service (QoS), latency, packet loss, and packet jitter. In addition, the partner will make sure that the room in which the system is installed follows all room requirements that are provided in Chapter 2, “Room Requirements for the TX9000 and TX9200
Systems.”.
This room readiness information was previously performed by partners using the Room Readiness Assessment (RRA) and Network Path Assessment (NPA) tools. For more information about the RRA and NPA, refer to the Experience and Order Assurance page at http://tools.cisco.com/tsbu/oa/index.html.
For more partner-specific room and network information, refer to the Cisco TelePresence partner community, located at the following URL (partner-level login required):
https://communities.cisco.com/community/partner/collaboration/bizvideo/tp
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Differences Between the CTS-3010 and CTS-3210 Installation and the TX9000 and TX9200 Systems

Differences Between the CTS-3010 and CTS-3210 Installation and the TX9000 and TX9200 Systems
If you have installed Cisco TelePresence System 3000 series systems, be aware that you cannot use the same procedures for building the Cisco TelePresence System TX9000 (TX9000) or Cisco TelePresence System TX9200 (TX9200).
Be sure to follow all leveling procedures in this manual. In particular, note any variances in the floor level and adjust the system to accommodate the variances.
An important difference is the installation of the spools to the displays. Be sure that you install the spool tightly to the display and do not use them as a leveling device; failure to do so can cause the displays to be out of level with the rest of the system.

Tools and Equipment List

To assemble the CTS-TX9000 and CTS-TX9200, you need the following tools and equipment:
Uncrating and Unpacking:
Claw hammer or small pry bar
Large Phillips screwdriver
Long Phillips screwdriver or extension for Phillips bit
Pallet jack or hand cart (for moving component boxes to installation site)
Safety gloves
Cloth gloves (for installing the reflector panels)
Safety glasses
Cisco TelePresence System TX9000 Structure Assembly:
Cordless Driver
Phillips #0, #1, #2, #3 bits and hand tools
Extension for the Phillips bits, or a long handled screwdriver
Ratchet box wrench set with Metric sizes, or power tool Metric wrench set
(For optional seismic anchors only) 3/4” box end wrench
M6, M7, and M8 sockets and combination wrenches
Size 14 Wrench for Structure leveling feet
Size M5.5 nut driver for M3 nut (used for the power/Ethernet outlet assemblies in the table legs)
1-2
Metric Allen (hex) wrench set
Laser level with tripod (flexible type recommended)
Bubble Levels (1’ and 3’)
Stud Finder
Box cutter or tin snips (for removing the tabs on the center rear panel—systems with free-standing
reflector walls only)
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Wall-mounted reflector wall systems only:
Appropriate fasteners depending on your type of wall (concrete, concrete block, brick, or drywall). All types of walls require an anchor. If your wall is drywall, it is recommended that at least 2 screws per L bracket go through the stud.
Jigsaw and drill bit (for cutting outlet holes in the reflector, if required).
(Optional) furniture sliders
You can use furniture sliders (flat plastic pieces) to place under items you need to move. For example, you can place the sliders under the table legs if you need to move the second row table for TX9200 systems.

Pre-Installation Checks

Before you install the system, you must perform the following pre-installation checks:
Checking the Physical Condition of System Packaging, page 1-3
Checking the Function of the 65-Inch Display Prior to Installation, page 1-3
Pre-Installation Checks
Checking the Physical Condition of System Packaging
Items should be received at the installation site with the packaging in good condition. In particular, display packaging should be undamaged, and the tilt indicators on the displays should show that the displays have remained upright during transit.
If you see any damage to the system packaging prior to installation, document the damage by taking pictures and contact the Cisco Technical Assistance Center (TAC) before you begin installation.
Checking the Function of the 65-Inch Display Prior to Installation
Reports from installers in the field have indicated that some displays are not functional after they are shipped to the installation site. To avoid installing a non-functional display, perform a pre-installation check on the displays
after you remove the cardboard overpack, but before you completely remove the display from its packaging.
To perform the display integrity check, complete the following steps:
Step 1 Remove the outer box from the display packaging.
Note You can leave the display in the rest of its packaging for this check, as long as you can access the power
cord outlet and the DVI connectors on the lower part of the display.
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Pre-Installation Checks
Step 2 Look at the rear of the display. Plug the power cord into the display and a power outlet, then turn on the
display.
Figure 1-1 Plugging the Power Cord Into the Display
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Step 3 Check the LED on the front of the display.
If the LED is orange, proceed to Step 4.
If the LED is unlit, recheck the power cable. If this problem persists, report the problem to Cisco
technical support.
Figure 1-2 Checking the LED
Pre-Installation Checks
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Pre-Installation Checks
Step 4 Plug a display source into the DVI input of the display.
Figure 1-3 Attaching a DVI Cable to the Display
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Step 5 Check that the LED on the front of the screen is green and that the signal from the DVI source video is
being displayed on the screen.
If the LED is green and the signal from the DVI source video displays on the screen, this procedure
is complete, and this display is ready to be installed.
If the LED is not green, or is the signal from the DVI source video is not displayed, proceed to
Step 6.
Figure 1-4 Checking for the Green DVI on the Screen
Pre-Installation Checks
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Pre-Installation Checks
Step 6 Access factory mode on the system by completing the following steps:
a. Remove the two screws that attach the metal switch cover next to the power outlet.
Note If required, detach the power cord, then reattach it after you remove the cover.
b. Remove the metal switch cover.
Figure 1-5 Removing the Metal Switch Cover
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c. Press the button underneath the cover to enter factory mode.
Figure 1-6 Pressing the Factory Mode Button Under the Factory Mode Cover
Pre-Installation Checks
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Installation Overview

Step 7 Check the LED on the front of the screen and the display screen and perform one of the following
Chapter 1 Overview, Required Tools, Preinstallation Checks, and List of Hardware Fasteners
actions:
If the LED on the front of the display is green, the display shows a multicolored pattern, and the
Checksum data shows “15FC” on the upper left side of the screen, press the Factory Mode button again and reattach the factory mode cover. You are finished with this procedure, and this display is ready to be installed.
Figure 1-7 Checksum Value
If the LED is orange, or the display remains blank, double-check the signal cable coming in to the
DVI connection. If the LED remains orange, report the problem to Cisco technical support.
Note If the LED is flashing, make a note of the flashing pattern and report the pattern to Cisco
technical support.
Installation Overview
The order of steps differ depending on your type of system:
To install a system that uses a wall-mounted reflector wall, see the “Instructions for Systems That
Use a Wall-Mounted Reflector Wall” section on page 1-10 for the order of steps.
To install a system that uses a free-standing reflector wall, see the “Instructions for Systems That
Use a Free-Standing Reflector Wall” section on page 1-11 for the order of steps.
Instructions for Systems That Use a Wall-Mounted Reflector Wall
To install a system that uses a wall-mounted reflector wall, follow this order:
1-10
Step 1 Install the reflector wall to the wall of the room by going to Chapter 3, “Installing the Wall-Mounted
Reflector Wall Structure,” and complete the steps in that chapter.
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Step 2 After you install the reflector wall, continue the installation of the system by completing the steps in
Chapter 4, “Installing And Performing Initial Leveling of the Main Display Structure.”
Step 3 Continue the installation steps in sequential order, skipping Chapter 6, “Installing the Free-Standing
Reflector Wall Structure.”
Instructions for Systems That Use a Free-Standing Reflector Wall
To install a system that uses a free-standing reflector wall, start at Chapter 4, “Installing And Performing
Initial Leveling of the Main Display Structure,”, and continue the installation steps from that place in the
book sequential order.
Installation Overview
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2

Room Requirements for the TX9000 and TX9200 Systems

Revised: May 20, 2015, OL-27038-01
This chapter provides you with general room recommendations for the TX9000 and TX9200 systems and includes the following sections:
Process Updates to Ensure Room and Network Readiness Prior to Installation, page 2-1
Summary of Room Requirements for the TX9000, page 2-1
Summary of Room Requirements For the TX9200, page 2-2
Room Dimensions for the TX9000 and TX9200, page 2-4
Lighting Considerations For the TX9000 and TX9200, page 2-8
Network Port Requirements For the TX9000 and TX9200, page 2-10
Power Requirements For the TX9000 and TX9200, page 2-11
Cabling and Room Considerations for Second Row Seating For the TX9200, page 2-14
HVAC Considerations For the TX9000 and TX9200, page 2-17
Acoustic Considerations For the TX9200, page 2-21
Auxiliary Display Considerations For the TX9200, page 2-23

Process Updates to Ensure Room and Network Readiness Prior to Installation

Although the Room Readiness Assessment (RRA) and Network Path Assessment (NPA) are no longer required, it is the partner’s responsibility to make sure that all network and room readiness is performed before the system is powered on and connected to the customer’s network. For more information, see the
“Important Updates for the Cisco TelePresence Experience and Order Assurance Program” section on page 1-1.

Summary of Room Requirements for the TX9000

Table 2-1 summarizes the room requirements for the TX9000:
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Summary of Room Requirements For the TX9200

Table 2-1 Summary of Room Requirements for the TX9000
Minimum Room Size Width / Depth / Height
Lighting 200(minimum)-400(recommended) lux facial light (vertical plane)
Acoustics Ambient Noise
Chapter 2 Room Requirements for the TX9000 and TX9200 Systems
19’ x 14’4” x 8’ (5800 mm x 4370 mm x 2440 mm)
Note The dimensions provided are for a system that uses a wall-mounted
reflector wall. For systems that use a free-standing reflector wall, increase the minimum depth from 14’4” (4370 mm) to 15’ (4570 mm)
Shoulder Light: No more than twice the facial light (measured on the horizontal plane)
Note This is lighting for 30 frames per second (FPS) conferences. 60
FPS conferences may require additional lighting.
For non-critical voice frequencies:
150-700 for non-critical voice frequencies (>500 Hz, or <2 kHz)
150-500 for critical voice frequencies (500 Hz-2 kHz)
45dBA SPL
NC30
Reverberation: 150-700ms
Acoustic panels on side walls are optional, but can be used to remedy acoustic deficiencies.
Power 2.93 kW required
Participant convenience ports consume additional power (maximum of
1.44 kW for six particpants)
HVAC Independent Room Control
Typical Cooling 9,500 BTU/Hr
Design Aesthetic Continuity highly desirable
For best video quality:
Avoid high contrast elements such as very dark or bright colors
Avoid glossy finishes
Avoid clutter
For more information, refer to the Cisco TelePresence Wall Color Guide at the following URL:
http://www.cisco.com/en/US/solutions/ns669/ networking_solutions_products_genericcontent0900aecd80554cb2.html
Summary of Room Requirements For the TX9200
Table 2-2 summarizes the room requirements for the TX9200:
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Summary of Room Requirements For the TX9200
Note These dimensions are for the full, 18-seat version of the TX9200. A 10- and 14-seat version is also
offered. For dimensions for these systems, see Chapter 13, “Building the Second Row Table For a 14-
and 10-Seat TX9200 System.”
Table 2-2 Summary of Room Requirements for TX9200
RoomSizeMinimum Width / Depth / Height
31’ x 21’ 5” x 8' (9450 mm x 6530 mm x 2440 mm)
Note The dimensions provided are for a system that uses a wall-mounted
reflector wall. For systems that use a free-standing reflector wall, increase the minimum depth from 21’ 5” (6530 mm) to 22’ 1” (6730 mm).
Lighting Shoulder Light: No more than twice the facial light (measured on the
horizontal plane)
Note This is lighting for 30 frames per second (FPS) conferences. 60 FPS
conferences may require additional lighting.
Acoustics Ambient Noise
45dBA SPL
NC30
Reverberation:
150-700 ms for non-critical voice frequencies (>500 Hz, or <2 kHz)
150-500 ms for critical voice frequencies (500 Hz-2 kHz)
Acoustic panels on the side walls are required. For more information, see the “Acoustic Considerations For the TX9200” section on page 2-21.
Power 2.93 kW required
Participant convenience ports consume additional power (maximum of
4.32 kW for 18 particpants)
HVAC Independent Room Control
Typical Cooling 12,800 BTU/Hr
Design Aesthetic Continuity highly desirable
For best video quality:
Avoid high contrast elements such as very dark or bright colors
Avoid glossy finishes
Avoid clutter
For more information, refer to the Cisco TelePresence Wall Color Guide at the following URL:
http://www.cisco.com/en/US/solutions/ns669/ networking_solutions_products_genericcontent0900aecd80554cb2.html
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Room Dimensions for the TX9000 and TX9200

Room Dimensions for the TX9000 and TX9200
The following section includes the required room dimensions for your TX9000 and 9200 system and includes the following topics:
Room Dimensions for the TX9000, page 2-4
Room Dimensions For the TX9200, page 2-6
Room Dimensions for the TX9000
For the TX9000, rectangular rooms are preferred although irregular shaped rooms can also be accommodated. The minimum, recommended, and maximum room sizes for a TX9000 system are provided in Tab l e 2-3.
Table 2-3 TX9000 Room Dimensions
Width Depth Height
19’ (5800 mm) 14’4” (4370
Minimum
Recommended 21’(6400 mm) 18’ (5490 mm) 10’ (3050 mm)
Maximum 23’ (7010 mm) 31’ (9450 mm) 10’ (3050 mm)
1. This measurement is for systems that have a wall-mounted reflector wall. For systems that have a free-standing reflector wall, increase the minimum depth to 15’ (4570 mm).
mm)
1
8’ (2440 mm)
Note Ceilings lower than 8’ (2440 mm) will not physically support the height of the CTS endpoint reflector
wall.
The minimum room dimensions are illustrated in Figure 2-1:
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1
2
6
4
3
8
7
5
Figure 2-1 TX9000 Minimum Room Dimensions
Room Dimensions for the TX9000 and TX9200
Table 2-4 Callouts for Figure 2-1
Callout Description
1 The minimum room width is 19’ (5800 mm). Rooms can be wider.
The minimum room depth is 14’4” (4370 mm) for systems that use a wall-mounted reflector wall, and
2
15’ (4570 mm) for systems that use a free-standing reflector wall. Rooms can be deeper.
Systems that use a free-standing reflector wall only: The minimum distance between the rear edge of the free-standing reflector wall and the wall of the room is 5” (127 mm). The wall depth is 3” (76 mm).
Note The minimum distance between the front of the free-standing reflector wall and the wall of the
3
room is 8” (203 mm).
4 The distance between the light reflector and the table edge of the TX9000 is 10’ 3” (3124 mm).
5 The minimum space between rear edge of the table and the rear wall is 44” (1120 mm).
6 The width of the TX9000 light reflector is 18’ 9” (5715 mm).
7 The distance between the camera and the table edge at the outer chair position is 8.3’ (2510 mm).
8
Systems that use a wall-mounted reflector wall only: The minimum distance between the rear of the system and the front of the wall-mounted reflector wall is 13.7 inches (348 mm).
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Room Dimensions for the TX9000 and TX9200
Room Dimensions For the TX9200
For the TX9200, rectangular rooms are preferred, although irregular shaped rooms can also be accommodated. The minimum and recommended room sizes for a Cisco TelePresence TX9200 system are provided in Tab le 2-5.
Note These dimensions are for the full, 18-seat version of the TX9200. A 10- and 14-seat version is also
offered. For dimensions for these systems, see Chapter 13, “Building the Second Row Table For a 14-
and 10-Seat TX9200 System.”
Table 2-5 TX9200 Room Dimensions
Width Depth Height
31’ (9450 mm) 21’ 5” (6530 mm) for
systems that use a wall-mounted reflector wall, 22’ 1” (6730 mm) for systems that use a free-standing reflector
Minimum
wall
Recommended 32’ 7” (9930 mm) 26’(7920 mm) 10’ (3050 mm)
There is no defined maximum room size; this number is dependent on echo and reverberation factors that can be caused by larger rooms. Rooms that are very wide may require acoustic wall treatment. For more information, see the “Acoustic
Considerations For the TX9200” section on page 2-21.
Maximum
8’ (2440 mm)
Rooms with a height greater than 10’ (3050 mm) may require acoustic wall treatment. For more information, see the “Acoustic
Considerations For the TX9200” section on page 2-21.
2-6
Note Ceilings lower than 8’ (2.43 m) will not physically support the height of the CTS endpoint reflector wall.
The minimum room dimensions are illustrated in Figure 2-2. Only the differences between the TX9000 and the TX9200 are noted here; for additional dimensions including dimensions of the wall, see
Figure 2-1.
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Figure 2-2 TX9200 Minimum Room Dimensions
Room Dimensions for the TX9000 and TX9200
Table 2-6 Callouts for Figure 2-2
Callout Description
The minimum room width is 31’ (9450 mm). Rooms can be wider.
1
Note The overall width of the second row table is 7.694 meters (25’ 3”)
The minimum room depth is 21’ 5” (6530 mm) for systems that use a wall-mounted reflector wall,
2
22’ 1” (6730 mm) systems that use a free-standing reflector wall. Rooms can be deeper.
The distance between the rear edge of the first row and the front edge of the second row, measured
3
from the side of the table, is 56.4” (1432 mm).
The distance between the rear edge of the first row and the front edge of the second row, measured
4
from the center of the table, is 56.06” (1424 mm).
5 The minimum space between rear edge of the second row table and the rear wall is 44” (1120 mm).
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Lighting Considerations For the TX9000 and TX9200

Lighting Considerations For the TX9000 and TX9200
The Cisco TelePresence TX9000 and TX9200 system require the following lighting levels.
Table 2-7 TX 9000 and TX9200 Room Lighting Levels
Illumination Target Tolerance Note
Overall illumination
lux (= lm/m2)
Wall wash 200-400 lux Lighting should be evenly
200-400 lux
Systems that use 60 FPS conferences require measurements closer to 400 lux.
Lighting should be evenly dispersed throughout the room.
Lighting should not fluctuate more than 100 lux throughout the room.
dispersed throughout the room.
Lighting should not fluctuate more than 100 lux throughout the room.
Measured vertically w/ light sensor pointed at wall or intended camera location (not pointed at ceiling), 3’ 11” (1.20 m) above the finished floor (AFF).
Measured vertically w/ light sensor pointed at wall or intended camera location (not pointed at ceiling), 3’ 11” (1.20 m) above the finished floor (AFF).
Shoulder light/Direct down light.
Lighting Dispersion
Color Temperature
Etc.
400-800 lux or lower when possible
Dimmable lighting systems optional but highly recommended for Cisco TelePresence rooms.
If you use a dimmable system, you must commission the system before you take final calibration and lighting measurements. A dimmable system allows greater lighting control. The target is four-zone controlled lighting with scene presets.
Asymmetric lights with light dispersion more than 45 degrees are recommended; however, you can use any lighting that meets the overall lighting requirements.
For all other general Cisco TelePresence room lighting recommendations, refer to the Cisco
TelePresence Room Design Guide at the following URL:
http://www.cisco.com/en/US/solutions/ ns669/networking_solutions_products_genericcontent0900aecd80554cb2.html
Generally, shoulder lighting should not be more than twice the facial light.
Measured horizontally at table height w/ light sensor pointed at ceiling, 3’ 3” (0.99 meter) AFF.
Overhead Lighting Examples for Cisco TelePresence Rooms
Figure 2-3 and Figure 2-4 illustrate lighting examples for Cisco TelePresence rooms. The option you
choose depends upon your choice of lighting fixtures.
Caution The following examples are for reference only. Please consult your lighting manufacturer specifications
for the adequate number and proper layout of fixtures to achieve the lighting levels mentioned in
Table 2-7. For example, lights that are brighter than the averages tested for this guide may require fewer
placements. Likewise, light sources that are dimmer than the averages may require a greater density of fixture placements.
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Lighting Considerations For the TX9000 and TX9200
Figure 2-3 Option 1: Indirect Pendant and Recessed Indirect Lighting Fixtures
Table 2-8 Callouts for Figure 2-3
Callout Description
1 Ceiling-installed 1’ x 4’ (0.30 m x 1.22 m) recessed indirect lighting fixtures.
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Network Port Requirements For the TX9000 and TX9200

Figure 2-4 Option 2: 2’ x 2’ (0.61 m x 0.61 m) Recessed Indirect Lighting Fixtures
Table 2-9 Callouts for Figure 2-4
Callout Description
1 Ceiling-installed 2’ x 2’ (0.61 m x 0.61 m) recessed indirect lighting fixtures
Network Port Requirements For the TX9000 and TX9200
The TX9000 and TX9200 require a single Gigabit Ethernet port (RJ-45 UTP) installed on the wall behind the system. This port connects the CTS primary codec (TS1), which is the main interface between the CTS endpoint and the network, to the network infrastructure.
The CTS primary codec and participant convenience port connectivity options are listed in Table 2-10 .
Table 2-10 TX9000 Network Access Requirements
Options # of Ports Connection Notes
CTS Codec (Required) 1 Wired RJ-45 UTP Gigabit Ethernet on wall
behind the system.
Option 1 for Participant Convenience Ports 1 Wireless Customer provides wireless access.
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Table 2-10 TX9000 Network Access Requirements

Power Requirements For the TX9000 and TX9200

Option 2 for Participant Convenience Ports 1 Wired with switch
in room.
An additional RJ-45 UTP port should be provided on the wall behind the system for the switch.
Option 3 for Participant Convenience Ports 6 (TX9000)
or 18 (TX9200)
Wired directly to wall with switch in wiring closet
Six additional RJ-45 UTP ports provided on the wall behind the system.
Consult with your network administrator on which participant convenience port option is best for your telepresence deployment.
Note Any switches installed in the TelePresence room must meet your company’s network policies. They must
also meet the sound requirements of TelePresence room remediation. Switches should not generate more than 45dB of sound within the TelePresence room.
Power Requirements For the TX9000 and TX9200
Table 2-12 provides you with the maximum required power for each system component. Tabl e 2-1 3
provides you with the power requirements if you provide power in the table legs for conference participants. Use these numbers to calculate the power requirements for your system.
Note The PDUs use power cords with power plugs that are generally rated at either 20 amps at 120 volts, or
10 amps at 240 volts. For more information and pictures of the plugs, see Appendix C, “Region- and
Country-Specific Power Cords and Table Leg Power Connectors.”
Note If your area has variable power quality (for example, if your power grid has power spikes or sags,
frequent outages, or changing frequencies), your Cisco TelePresence equipment can be adversely affected. Installing your equipment into an area where power quality is an issue might require additional power remediation, including an unterruptible power supply (UPS), power conditioner, and/or surge protector.
The total current draw for your system should be lower than these maximum numbers.
Table 2-11 Summary of Power Requirements
Power Requirements per Room
Total power requirements for the TX9000 and TX9200 systems, excluding power in table
2.93 kW
legs for conference participants
Power in table legs for six conference particpants (TX9000) 1.44 kW
Power in table legs for 18 conference particpants (TX9200) 4.32 kW
1
2
POWER TOTAL including power in table legs for TX9000 4.37 kW
POWER TOTAL including power in table legs for TX9200 7.25 kW
Total watts required per PDU: See Tab le 2-14
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Table 2-11 Summary of Power Requirements (continued)
Number of Power Receptacles Required Per Room
Power receptacles required, excluding power in table legs—TX9000 and TX9200 4
Power receptacles required, including power in table legs—TX9000 5
Power receptacles required, including power in table legs—TX9200 7
1. For systems that use South Africa lapton connections, change this number to 0.96 kW. For more information, see Table 2-13.
2. For systems that use South Africa laptop connections, change this number to 2.64 kW. For more information, see Table 2-13.
Peripherals such as document cameras or alternate displays will require additional power. Placement will depend on the type and location of the peripheral device.
Table 2-12 Power Requirements for System Components
Chapter 2 Room Requirements for the TX9000 and TX9200 Systems
Component
Number of
Units
Maximum
Per Unit in
Watts
Ty pi ca l
Per Unit in
Watts
Standby/Idle
Per Unit in
Watts
Codec 4 129.60 99.60 72.00
Audio/Video extension unit 1 44.40 30.00 30.00
Light Control Unit (LCU) 1
1
216.0 216.0 27.6
Camera processor module 1 36 16.8 16.80
65-inch display 3 600.0 552.0 48.00/1.20
Presentation display 1 312.0 252.0 21.60/1.20
POWER TOTAL for TX9000 and TX9200,
2926.8 2569.2 528.0/367.2 excluding power in table legs for conference participants
1. There are two power supplies for the LCU. Each power supply draws half this number.
Table 2-13 Power Requirements for Power in Table Legs for Conference Participants (Optional)
Standby/Idle
Per Unit in
Watts
Component
Participant Convenience Ports, front row
Number of
Units
1
6
Maximum
Per Unit in
Watts
Ty pi ca l
Per Unit in
Watts
240 28.3 0.00
(6 participants)
Participant Convenience Ports, second row
12
1
240 28.3 0
(12 participants)
POWER TOTAL for 6 participants for
1 1440 170 0
TX9000
POWER TOTAL for 18 participants for
1 4320 510 0
TX9200
1. For systems that use South African power outlets (part number CTS-LAPCONN-SA, 74-1195-01), only one outlet per table
leg is allowed due to the size of the outlet. For these systems, change the convenience port number from 6 to 4 for the front row, and from 12 to 7 for the second row. The power total changes from 1440 to 960 watts for six participants, and from 4320 to 2640 watts for 18 participants. The number of PDUs required is the same.
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The TelePresence TX9000 and TX9200 use Power Distribution Units (PDUs) to connect the components to the power circuits. See Table 2-14 and Ta ble 2- 15 for the wattage that is required for each PDU.
Note US electrical code requires a maximum of 16 amps on a 20 amp circuit.
Table 2-14 Components and Total Power Usage in Watts per Power Distribution Unit (PDU)
PDU Components
PDU 1 Power supply for LCU (1 of 2)
Codec TS2
Left display
Total watts: 837.6
PDU 2 Power supply for LCU (2 of 2)
Codec TS1
Audio/video extension unit
Presentation display
Power Requirements For the TX9000 and TX9200
Camera processor module
Total watts: 630
PDU 3 Codec TS3
Right display
Total watts: 729.6
PDU 4 Codec TS4
Center display
Total watts: 729.6
Table 2-15 Components and Total Power Usage in Watts per Power Distribution Unit (PDU) for
First and Second Row Conference Participants (Optional)
PDU Components
PDU 5 Power supply for front row/first row conference participants (TX9000 and TX9200
systems)
Total watts: 1440
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Chapter 2 Room Requirements for the TX9000 and TX9200 Systems

Cabling and Room Considerations for Second Row Seating For the TX9200

Table 2-15 Components and Total Power Usage in Watts per Power Distribution Unit (PDU) for
First and Second Row Conference Participants (Optional) (continued)
PDU 6 Power supply for second row conference participants (1 of 2) (TX9200 systems
only)
Total watts: 1440
PDU 7 Power supply for second row conference participants (2 of 2) (TX9200 systems
only)
Total watts: 1440
Cabling and Room Considerations for Second Row Seating For the TX9200
To connect the participant convenience ports in the TX9200 second row seating, a cable trench or an under-carpet cable conveyance solution is recommended. The position of the trench or cable conveyance is shown in Figure 2-5.
You use this conveyance to provide access between the rear of the system and the microphone cables for the second row. You can also use this conveyance to add power and Ethernet connectivity for second row conference participants. To add power connectivity, you need to provide a floor-mounted electrical termination unit (for example, a junction box with two electrical outlets) on the right edge of the second row table. See Figure 2-7 for an example.
The trench or cable conveyance should be able to allow a clear separation between the power cable, microphone cable, and Ethernet cable bundles. One exit of the trench should come out behind the right plasma.
2-14
The microphones are connected through a microphone extension lead and the maximum distance between the microphones to the codec is 17.5 meters (57.4 feet). The extension microphone lead is 9 meters (29.5 feet). Any longer distance between the microphone and primary codec introduces noise and is not supported. The Ethernet cables which are connecting the participants in the second row are 10 meters (32.8 feet) long and the two Power Distribution Units which are used to provide power to the second row have 7 meter (23 feet) long cables.
If you are unable to route the cables under the floor, be sure that your alternative solution (such as an under-carpet cable conveyance) follows all local fire, building, accessibility, and safety codes. Alternately, power and data could be taken directly from the back wall in another trench as long as it follows all local fire, building and safety codes.
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Chapter 2 Room Requirements for the TX9000 and TX9200 Systems
Caution THESE MEASUREMENTS DEPEND ON THE PLACEMENT OF THE REFLECTOR WALL.
Failure to account for the reflector wall depth can result in an incorrect trench location. For systems that use a wall-mounted reflector wall, add 3” (76 mm) to the rear wall dimensions to account for the thickness of the reflector wall and mount. For free-standing systems that use the minimum distance between the reflector wall and the wall of the room, add 8” (203 mm). Add more depth if you plan to install the reflector wall farther away from the rear wall.
Figure 2-5 Cable Trench Location for TX9200
Cabling and Room Considerations for Second Row Seating For the TX9200
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Floor-mounted junction box
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Cabling and Room Considerations for Second Row Seating For the TX9200
To provide power to second row participants, you need to provide an electrical power source that is located to the right side of the second row table. For an example information, see Figure 2-6.
Figure 2-6 Example of Floor-Mounted Junction Box for Second Row Power Connectivity
Location of Electrical Outlets for Systems that Use a Wall-Mounted Reflector Wall
If your system uses a reflector wall that attaches directly to the wall, you should design a room with electrical outlet placement as shown in Figure 2-7.
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Figure 2-7 Location of Cutouts in the Wall-Mounted Reflector Wall

HVAC Considerations For the TX9000 and TX9200

HVAC Considerations For the TX9000 and TX9200
This section includes the heating, ventilation, and air conditioning (HVAC) recommendations and requirements for the TX9000 and TX9200 systems and includes the following topics:
HVAC Considerations for the TX9000, page 2-17
HVAC Considerations For the TX9200, page 2-20
HVAC Considerations for the TX9000
Planning the cooling for a TX9000 TelePresence room is important to ensure the room remains comfortable for participants and to protect the equipment by maintaining normal operating temperatures.
Caution HVAC considerations should be given from the initial phase of choosing a room. Installing new cooling
(or heating) systems can be time-consuming.
The table summarizes the specific BTU output of a TX9000 when deployed as recommended and under typical operating conditions. Please provide this information to your building HVAC engineer.
The qualifier typically assumes:
The system is not used constantly 24 hours a day, seven days a week, every week.
Deployment follows Cisco recommendations.
The room is located within a building interior.
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The room has proper air circulation.
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The room’s walls are painted with colors that are based on the TX9000 and TX9200 color palette.
For more information, refer to the Cisco TelePresence Wall Color Guide at the following URL:
http://www.cisco.com/en/US/solutions/ns669/ networking_solutions_products_genericcontent0900aecd80554cb2.html.
The target room temperature expected is 72-76 degrees F (22.2-24.4 degrees C).
From these guidelines and for typical usage, a diversity factor of 25 percent is assumed which lowers
cooling requirements.
Note Note: Conditions not consistent with the above may require additional cooling. Consult with your HVAC
engineer to define building envelope and unique requirements. Additional equipment such as data displays, document cameras, etc., require additional cooling.
Table 2-16 CTS BTU Output with 25% diversity
Chapter 2 Room Requirements for the TX9000 and TX9200 Systems
Source
Typical kW Typical Usage BTUs/hr
System Power 2.27 5800
System Lighting 0.35 891
6 Participants (Avg) 0.39 998
3 Laptops (Avg) 0.17 422
Ceiling Lights (1.4w/sqft) 0.53 1357
Total Typical Heat Dissipation 9,500 BTU/Hr
To ensure efficient cooling of the room, the air intake and outflows should be placed as described in
Figure 2-8.
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Figure 2-8 HVAC Placement Example
HVAC Considerations For the TX9000 and TX9200
Ta b le 2 -1 7 Ca l l o u t s f o r Figure 2-8
Callout Description
Orange box with one arrow Air intake.
Blue box with four arrows Air outflow.
For greater volume of airflow with less noise, we recommend using an NC 30 Rated Diffuser in your HVAC design. HVAC systems without diffusers may generate ambient noise loud enough to interfere with the audio in the room.
Figure 2-9 NC 30 Rated Diffuser
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HVAC Considerations For the TX9000 and TX9200
HVAC Considerations For the TX9200
Planning the cooling for a TX9200 TelePresence room is important to ensure the room remains comfortable for people in it and to protect the equipment by maintaining normal operating temperatures.
Caution HVAC considerations should be given from the initial phase of choosing a room. Installing new cooling
(or heating) systems can be time-consuming.
The table summarizes the specific BTU output of a TX9200 when deployed as recommended and under typical operating conditions. Please provide this information to your building HVAC engineer.
The qualifier typically assumes:
The system is not used constantly 24 hours a day, seven days a week, every week.
Deployment follows Cisco recommendations.
The room is located within a building interior.
The room has proper air circulation.
The room’s walls are painted with colors that are based on the TX9000 and TX9200 color palette.
For more information, refer to the Cisco TelePresence Wall Color Guide at the following URL:
http://www.cisco.com/en/US/solutions/ns669/ networking_solutions_products_genericcontent0900aecd80554cb2.html.
Chapter 2 Room Requirements for the TX9000 and TX9200 Systems
Note Conditions not consistent with the above may require additional cooling. Consult with your HVAC
engineer to define building envelope and unique requirements. Additional equipment such as data displays, document cameras, etc., require additional cooling.
Table 2-18 TX9200 BTU Output with 25% diversity
Source
System Power
System Lighting
12 Participants (Avg)
8 Laptops (Avg)
Ceiling Lights (1.4w/sqft)
The target room temperature expected is 72-76 degrees F.
From these guidelines and for typical usage, a diversity factor of 25 percent is assumed which lowers
cooling requirements.
TX9200
Typical kW Typical Usage BTUs/hr
2.46 6286
0.35 891
0.78 1997
0.44 1126
0.99 2534
Total Typical Heat
12,800 BTU/Hr
Dissipation
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343549

Acoustic Considerations For the TX9200

For the immersive meeting environment, the specifications are:
Ambient Noise less than 45 dBA (ideally at 36 dBA)
RT60 less than 500 ms (not to exceed 700 ms for non voice critical frequencies)
Noise Criteria no greater than 30
Meeting rooms large enough to accommodate a TX9200 built of drywall, suspended ceilings, and carpeting that have exposed, parallel hard surfaces, usually promote reverberation to levels greater than 500ms to nearly 900ms (1.2 seconds), creating echoes in the room. The echo cancellation in the TX9200 codec may compensate for this in the audio broadcast to remote participants; however, local sound quality will be degraded in this type of unremediated acoustic environment. Because of this, acoustic treatment is required for TX9200 rooms.
There are two options for acoustic treatment, installing asymmetrical acoustic panels or applying acoustic treatment to all wall surfaces in the room.
Asymmetrical Acoustic Wall Treatment
Acoustic Considerations For the TX9200
As shown in Figure 2-10, staggered acoustic panels are placed on the opposing drywall surfaces such that no bare wall surfaces face each other. This option provides more natural (versus less recording studio-like) sound characteristics in the room.
Figure 2-10 Asymmetrical Treatment with Acoustic Panels
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Table 2-19 Description of Callout for Figure 2-10
Callout Description
1 Acoustic panel mounted on wall surface.
Complete Acoustic Wall Treatment
In complete acoustic wall treatment, all wall surfaces are covered by acoustic paneling, as shown in the following figure, though not necessarily from floor to ceiling. This creates a recording studio-like audio environment. This is optimal for clarity of audio transmission during a meeting and for recording meetings for playback; however, in-room participants may find the room uncomfortably muted or muffled as natural environments contain reverberation and echo. Which acoustic treatment you choose should be based how the room will be used and the participant expectations of the room experience.
Figure 2-11 Complete Acoustic Panel Treatment
Chapter 2 Room Requirements for the TX9000 and TX9200 Systems
Table 2-20 Description of Callout for Figure 2-11
Callout Description
1 Continuous acoustic paneling covering all room walls.
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1
2
33

Auxiliary Display Considerations For the TX9200

Auxiliary Display Considerations For the TX9200
The TX9200 has an LCD display below its three primary video displays. Content below the primary video displays is difficult for participants in the second row to see. The solution to this is that both systems include a 4-port HD video (uses HDMI connector) splitter for additional external displays as part of the audio-video expansion unit.
This splitter enables you to add up to three additional data displays in the room so that second-row participants can easily view shared data. It also gives you flexibility to choose the number, size, and location of the extra displays in the room. We would recommend at least a 50 inch display when using one in the center above the CTS unit or two 46 inches displays when they are located on both sides of the unit, as shown in Figure 2-12.
If you want to install auxiliary displays using ceiling mounts, use the measurements provided in
Figure 2-12 through Figure 2-14 and Tab le 2-21 through Table 2-2 3 to mount them.
Caution Cisco does not provide the ceiling mounts. Make sure that the ceiling can structurally support the mount
and that the installation complies with all applicable building codes and regulations.
Figure 2-12 Auxiliary Display Considerations
Ta b le 2 - 2 1 Ca l l o u t s f o r Figure 2-12
Callout Description
1 Height for a side mounted position is 64” (1.63 m) from floor.
2 Distance from the ceiling varies depending on ceiling height. Check the
height of the room prior to additional display selection and installation. The TX system is 5’6” (1.68 meters) high, and the reflector wall is 7’ (2.13 meters) high.
3 The lateral position for a side-mounted display is 10’6” (3.20 cm) from
the center of TX9200.
Note These measurements for side displays are based on 46-inch
displays. For wider displays, move the displays farther away from the midpoint of the system.
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Auxiliary Display Considerations For the TX9200
Figure 2-13 Measurements for Ceiling Mounted Auxiliary Displays—Systems With a Free-Standing Reflector Wall
Ta b le 2 - 2 2 Ca l l o u t s f o r Figure 2-13
Callout Description
1 The distance from the midpoint of the TX9200 system to the midpoint of
the auxiliary display mount is 10’6” (3.20 meters).
Note These measurements for side displays are based on 46-inch
displays. For wider displays, move the displays farther away from the midpoint of the system.
2 The distance between the front edge of the room wall and the midpoint of
the auxiliary display mount is 4’8” (1.42 meters).
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Auxiliary Display Considerations For the TX9200
Figure 2-14 Measurements for Ceiling Mounted Auxiliary Displays—Systems With a Wall-Mounted Reflector Wall
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Ta b le 2 - 2 3 Ca l l o u t s f o r Figure 2-13
Callout Description
1 The distance from the midpoint of the TX9200 system to the midpoint of
the auxiliary display mount is 10’6” (3.20 meters).
Note These measurements for side displays are based on 46-inch
displays. For wider displays, move the displays farther away from the midpoint of the system.
2 The distance between the front edge of the reflector wall and the midpoint
of the auxiliary display mount is 4’ (1.23 meters).
Note If the reflector wall has not yet been installed, measure 4’2 7/8”
(1.29 meters) from the front edge of the room wall.
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CHA P T ER
3

Installing the Wall-Mounted Reflector Wall Structure

Revised: May 20, 2015, OL-27038-01
This chapter describes the tasks you perform to mount a reflector wall directly to the room wall. If you have a free-standing wall, first complete the tasks in the Chapter 4, “Installing And Performing Initial
Leveling of the Main Display Structure,” then continue to Chapter 6, “Installing the Free-Standing Reflector Wall Structure” to install the reflector wall.
Note The electrical outlets in the room must be directly behind the cutouts on the reflector; alternatively, you
can cut holes into the wall to accommodate the outlets. For the location and dimensions of the cutouts, see the “Location of Electrical Outlets for Systems that Use a Wall-Mounted Reflector Wall” section on
page 2-16 in Chapter 2, “Room Requirements for the TX9000 and TX9200 Systems.”.
Note Anchors that fasten the brackets to the wall are not provided. You must purchase appropriate fasteners
depending on your type of wall (concrete, concrete block, brick, or drywall). A minimum of 27 fasteners are required.
All types of walls require an anchor. If your wall is drywall, it is recommended that the screws go through the stud.
Warning
Caution Cisco recommends that you wear safety gloves and safety glasses when installing the system.
Note The directions left and right refer to the assembly as you face the displays.
Only trained and qualified personnel should be allowed to install, replace, or service this equipment.
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Installing the Reflector to the Wall

Installing the Reflector to the Wall
Step 1 Make a note of the outlets that are on the wall on which the reflector will be mounted. See the “Location
of Electrical Outlets for Systems that Use a Wall-Mounted Reflector Wall” section on page 2-16 for more
information.
Step 2 Install the horizontal L brackets by completing the following tasks:
a. Mark the center of the room, or the center of the installation point for the system.
b. Mount the center L bracket 100mm (4 inches) above the floor and centered to center mark you
placed in Step a.
c. Install the left and right L brackets to the wall, keeping all L brackets horizontally level in relation
to each other.
See Figure 3-2 to see how the L brackets connect.
Tip Use a level or a straight edge to align the top surfaces of the L brackets.
Chapter 3 Installing the Wall-Mounted Reflector Wall Structure
Anchors that fasten the brackets to the wall are not provided. You must purchase appropriate
fasteners depending on your type of wall (concrete, concrete block, brick, or drywall). A minimum of 27 fasteners are required. All wall types require an anchor.
If your wall is drywall, it is recommended that the screws for each L bracket go through at least one
stud. Use anchors for the rest of the mounting points. If the screw holes do not line up with the stud, you can drill additional holes in the L bracket to line the screw up with the stud.
Key Part Description Part Number Qty Ctn Notes
1
Horizontal L bracket, center 700-38159-01
2
Horizontal L bracket, left 700-38160-01
3
Horizontal L bracket, right 700-38161-01
4
Vertical Z bracket, center 700-38163-01
Kit #69-2291-xx
Kit #69-2291-xx
Kit #69-2291-xx
143-A
CTS-TX9K-LTRF-PNL-OPT
143-A
CTS-TX9K-LTRF-PNL-OPT
143-A
CTS-TX9K-LTRF-PNL-OPT
4 43-D Installed in Step 3
Kit #69-2390-xx
5
Vertical Z bracket, left 700-38164-01
1 43-D Installed in Step 3
Kit #69-2390-xx
6
Vertical Z bracket, right 700-38165-01
1 43-D Installed in Step 3
Kit #69-2390-xx
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Figure 3-1 Attaching the L Brackets (1 of 2): Mounting System Detail
Installing the Reflector to the Wall
Figure 3-2 Attaching the L Brackets (2 of 2): Edge Joining Detail
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Installing the Reflector to the Wall
Step 3 Attach the vertical Z brackets to the L brackets and attach the Z brackets to the wall. Use the notches in
the L brackets as a guide. See Table 3-1 and Figure 3-3 for the measurements.
Note Make sure that the Z brackets are vertically level before you attach them to the wall.
Table 3-1 Measurement Descriptions
Measurement Distance
Distance between mounting holes in horizontal L bracket
Distance between floor and bottom hole of vertical Z bracket
Distance between floor and middle hole of vertical Z bracket
Distance between floor and top hole of vertical Z bracket
Chapter 3 Installing the Wall-Mounted Reflector Wall Structure
203.2 mm (8 inches)
165.5 mm (6 1/2 inches)
1105.3 mm (43 1/2 inches)
1930.8 mm (76 inches)
Figure 3-3 Attaching the Z Brackets (1 of 2): Distance Measurements for Wall-Mounted Brackets
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Figure 3-4 Attaching the Z Brackets (2 of 2): Detail of Notches
Installing the Reflector to the Wall
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Step 4 (Optional) If you require access to outlets on the wall, remove the access panels on the reflector panels
to provide access to the electrical outlets on the walls by removing eight screws on the reverse side of the panel.
Note Be sure to follow all local, regional, and national electrical codes when you perform this step.
Figure 3-5 Removing the Access Panels (1 of 3): Cutout Measurements for Room Planning
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Installing the Reflector to the Wall
Step 5 (Optional) remove the electrical access panels from the center, center-left and center-right reflector
panels.
Note Be sure to follow all local, regional, and national electrical codes when you perform this step.
Key Part Description Part/Kit Number Qty Ctn Notes
1
Access panel N/A 1 Part of center reflector panel
2
Screws N/A 8 Part of center reflector panel
Figure 3-6 Removing the Electrical Outlet Access Panels (2 of 3)
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Figure 3-7 Removing the Electrical Outlet Access Panels (3 of 3)
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Step 6 Attach the panel alignment tabs to the rear of the panels using the screws that are included in the reflector
panel carton.
Key Part Description Part/Kit Number Qty Ctn Notes
1
Reflector panels N/A N/A N/A
2
Panel alignment tabs 700-39916-01
Kit # 69-2291-xx
3
Wood screws See Notes 96 43-A Included with the wall reflector
Figure 3-8 Installing the Panel Alignment Tabs to the Rear of the Panels
24 43-A
panel carton
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Installing the Reflector to the Wall
Step 7 Install the panels by completing the following steps:
Note Be careful not to mar the front of the panels while performing this installation.
a. Raise the panel so that the panel brackets are above the Z brackets.
b. Press the panel against the wall.
c. Lower the panel until it sits in the channels of the Z brackets.
Install the center panel first, then install the left-center and right-center panel.
d. Adjust the panels to create a seamless wall.
Key Part Description Part/Kit Number Qty Ctn Notes
1
Reflector Panel, center 700-36913-xx
Kit #69-2291
2
Reflector Panel, center-left and center-right
3
Reflector Panel, far left 700-36906-xx
700-36911-xx Kit #69-2291
Kit #69-2291
4
Reflector Panel, far right 700-36910-xx
Kit #69-2291
143-A
243-A
143-A
143-A
Figure 3-9 Installing the Wall Reflector Panels
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Step 8 If the gaps between the panels are uneven, use the shims in the accessory kit to place between the bottom
of the panel and the bottom ledge of the Z bracket.
Key Part Description Part/Kit Number Qty Ctn Notes
1
Shim 700-39916-xx
Kit #69-2291-xx
Figure 3-10 Placing Shims to Raise the Reflector Panels
24 43-A
Installing the Reflector to the Wall
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Installing the Reflector to the Wall
Step 9 (Optional) If you created any small dings or nicks in the light reflector panel(s) during installation, use
the tube of putty, included in the carton in the light reflector package, to cover the dings or nicks.
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4

Installing And Performing Initial Leveling of the Main Display Structure

Revised: May 20, 2015, OL-27038-01
This chapter describes the steps you perform to install the display structure and includes the following sections:
Installing and Leveling the Display Structure, page 4-2
Installing Seismic Brackets (Optional), Part Number CTS-TX9K-SEISMIC=, page 4-15
Caution The display structures are unstable during assembly. Use caution, and support all structures as required.
Caution Some system components have metal edges with hard angles. These edges are exposed until you
complete system assembly. Use caution when you move around the system during assembly to avoid contact with any exposed system edges.
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Warning
Note The directions left and right refer to the assembly as you face the displays.
Only trained and qualified personnel should be allowed to install, replace, or service this equipment.
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Installing and Leveling the Display Structure

Installing and Leveling the Display Structure
To install and level the display structure, complete the following steps.
Step 1 Place the center display structure in its correct position in the room, then level the structure in the
following manner:
Align the structure front to back.
Align the structure left to right.
See the levels in Figure 4-3 for leveling examples.
Use the adjustable feet at the base of the structure so that the distance between the top of the display
support arm to the floor is the measurement that is shown in Figure 4-3.
Systems With a Wall-Mounted Reflector Wall Only
Position the center structure so that it is 16 inches (406 millimeters) away from the wall.
Systems With a Free-Standing Reflector Wall Only
Position the center structure so that it is a minimum of 22 11/16 Inches (576 millimeters) away from the wall.
Note Placing the wall closer to, or further from, the wall can result in fit issues or a non-working system.
Key Part Description Part/Kit Number Qty Ctn Notes
1
Display stand, center 800-37616-01
11
Kit #69-2323
2
Wall N/A If your installation uses a
wall-mounted reflector wall, use the wall as a reference, not the reflector.
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Installing and Leveling the Display Structure
Figure 4-1 Placing the Center Display Structure 16 Inches (406 millimeters) From the Wall—Systems With a
Wall-Mounted Reflector Wall Only
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Installing and Leveling the Display Structure
Figure 4-2 Placing the Center Display Structure a Minimum of 22 11/16 Inches (576 millimeters) From the
Wall—Systems With a Free-Standing Reflector Wall Only
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Figure 4-3 \Placing and Leveling the Center Display Structure
Installing and Leveling the Display Structure
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Installing and Leveling the Display Structure
Step 2 Place the left and right display structures in their its correct position in the room, then level the structures
using the same procedures as the center structure.
Level the left and right structures relative to the center structure, so that all structures are the same height.
Note You can level the structures vertically; however a rough leveling is sufficient, because the vertical
leveling will change after you install the displays onto the structure.
Key Part Description Part/Kit Number Qty Ctn Notes
1
Display stand, center 800-37616-01
Kit #69-2323
2
Display stand, left 800-37615-01
Kit #69-2323
3
Display stand, right 800-37617-01
Kit #69-2323
11
11
11
Figure 4-4 Placing and Leveling the Left and Right Display Structures
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Installing and Leveling the Display Structure
Step 3 Attach the connector plates to the lower tie-bar assemblies.
Use the M8 x 16mm pan head screws to attach the plates to the tie-bars.
Note Note the markings “C”, “R”, and “L” on the tie-bars; C is center, R is right, L is left. Use these to align
the tie-bars.
Key Part Description Part/Kit Number Qty Ctn Notes
1
Tie-bar assembly, lower left and lower right
2
Tie bar connector plates 700-37120-01
3
Dowel pins N/A N/A N/A Part of tie bar connector plates
4
M8 x 16mm Phillips head screws 48-3012-01
700-37117-01 Kit #69-2323-xx
Kit #69-2323-xx
Kit #69-2365-xx
21
41
86
Figure 4-5 Attaching the Connector Plates to the Lower Left Tie Bar Assembly>
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Figure 4-6 Attaching the Connector Plates to the Lower Right Tie Bar Assembly
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Installing and Leveling the Display Structure
Step 4 Attach the lower tie bar assemblies to the center structure by completing the following steps:
a. Position the bottom tie-bar assembly behind the lowest horizontal cross-piece of the center display
structure.
b. Place the connector plates over the bottom beam of the display structure.
c. Attach the plates to the bottom beam with M8 x 16mm pan head screws.
Note Note the dowel pins on the front of the tie bars that are shown in Figure 4-6 and Figure 4-7; use these
dowel pins to align the tie bars to the structure.
Note Do not fully tighten the screws until you perform final leveling of the entire display structure.
Key Part Description Part/Kit Number Qty Ctn Notes
1
M8 x 16mm pan head screws 48-3012-01
Kit #69-2365-xx
46
Figure 4-7 Attaching the Bottom Tie-Bars to the Center Assembly Structure
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Installing and Leveling the Display Structure
Step 5 From the rear of the structure, connect the tie bars to the center structure by inserting M8 x 35mm screws
through the tie bars and loosely securing them.
Note Do not fully tighten the screws until you perform final leveling of the entire display structure.
Note Note that the longer screws attach horizontally through the tie bars.
Key Part Description Part/Kit Number Qty Ctn Notes
1
M8 x 35mm pan head screws 48-3008-01
Kit #69-2366-xx
Figure 4-8 Connecting the Tie-Bars to the Structure
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Installing and Leveling the Display Structure
Step 6 Attach the tie bars to the left and right display structure by completing the following steps:
a. Place the left and right structures in their approximate position.
b. Lift the center structure (with the bottom tie bars attached) over each side structure using the dowel
pins on the left and right tie bars to aid in aligning the structures.
c. Screw the top plate down using M8x16mm screws.
Note Do not fully tighten the screws until you perform final leveling of the entire display structure.
Key Part Description Part/Kit Number Qty Ctn Notes
1
M8 x 16mm pan head screws 48-3012-01
Kit #69-2365-xx
2
M8 x 35mm pan head screws 48-3008-01
Kit #69-2366-xx
Figure 4-9 Attaching the Left and Right Display Structures to the Lower Tie Bar (1 of 2)
46
86
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Installing and Leveling the Display Structure
Figure 4-10 Attaching Left and Right Displays to the Lower Tie Bar (2 of 2)
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Installing and Leveling the Display Structure
Step 7 Install the middle and upper tie-bars to the display structure.
Note 16 of the 48 screws attach horizontally from the rear of the structure.
Note Do not fully tighten the screws until you perform final leveling of the entire display structure.
Key Part Description Part/Kit Number Qty Ctn Notes
1
Tie-bar assembly, middle and upper, left
2
Tie-bar assembly, middle and upper, right
3
M8 x 16mm pan head screws 48-3012-01
700-37119-01 Kit #69-2323-xx
700-37118-01 Kit #69-2323-xx
Kit #69-2365-xx
21
21
48 6
Figure 4-11 Installing the Middle and Upper Tie-Bars to the Display Structure
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Installing and Leveling the Display Structure
Step 8 Using a laser level, perform initial leveling of the structure by leveling the horizontal cross-bars of all
structures, then tighten all screws.
Tighten all horizontal screws first, then tighten all vertical screws.
Step 9 An alternative leveling method is to place a bubble level on all horizontal cross-bars.
Note Since the assembly is one unit, take care not to raise the leveling feet off the floor while raising or
lowering the leveling feet.
Figure 4-12 Raising and Lowering the Feet To Level the System
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Installing Seismic Brackets (Optional), Part Number CTS-TX9K-SEISMIC=

Installing Seismic Brackets (Optional), Part Number CTS-TX9K-SEISMIC=
You can order an optional seismic bracket kit for the TX9000 and TX9200 that is used to secure the main display frame to a concrete floor in regions prone to seismic events.
Note These brackets are not included with the system and you must order them separately. The part number
is CTS-TX9K-SEISMIC= .
The kit includes six rear seismic brackets that are secured to each of the six rear leveling feet on the main display frames, and two front seismic brackets that are secured to the front, left-most leveling foot on the left display frame piece, and the front, right-most leveling foot on the right display frame piece.
Figure 4-13 shows the location of the front and rear seismic brackets.
Key Part Description Qty
1
Rear seismic mounting brackets 6
2
Front seismic mounting brackets 2
Figure 4-13 Position of Seismic Brackets
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Install the seismic brackets by completing the following steps:
Caution Do not install the seismic brackets until you have moved the main display structure pieces to their final
position. You will not be able to move the main display structure pieces after you install the seismic brackets.
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Installing Seismic Brackets (Optional), Part Number CTS-TX9K-SEISMIC=
Step 1 Install the front seismic brackets by completing the following steps:
a. Position one of the two front seismic brackets at an angle to one of the outer-most leveling feet on
the front of the left or right display structure pieces. It is important to position the bracket at an approximately 50-degree angle to the bottom bar of the display frame. If the bracket is too close to the bottom bar of the display frame, you will not be able to access the holes in the bracket with a drill. If the angle from the bottom bar is too wide, the seismic bracket will interfere with the installation of the rear facade panel. See Figure 4-14 for more information on how to position a front seismic bracket.
Key Description
1
Rear facade panel
Note This panel is not yet installed during this stage of the
installation. To see the rear facade panel, see
Figure 14-22 in Chapter 14, “Completing Installation of the Main Display Structure.”
2
50-degree angle
3
Front seismic bracket
Figure 4-14 Position of Front Seismic Bracket
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b. Press the bracket slot into the space between the leveling foot and the bottom of the display structure
piece. Figure 4-15 shows the location of the slot in on the leveling foot as shown from the front of the display structure.
Key Description
1
Front seismic bracket
2
Front leveling foot
Figure 4-15 Front Seismic Bracket Location on Front Leveling Foot
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Mark the location of the seismic bracket holes on the concrete floor.
c.
d. Remove the seismic bracket.
e. Drill holes in the concrete floor where you marked the locations of the seismic bracket holes using
a 1/2” carbide drill bit. Drill to a depth between 3 1/2” (8.9 cm) to 4” (10.2 cm).
f. Blow the dust out of the holes using a can of compressed air.
g. Place the seismic bracket back into place, with the holes in the bracket aligned with the holes in the
floor, and the bracket slot between the levelling foot and the display structure base.
h. Assemble two of the seismic anchors with nuts and washers so the top of the nuts are flush with the
top of the anchor. Place the anchors into the seismic bracket and use a hammer to drive the anchor into the hole until the washers and nuts are tight against the bracket.
i. Use a 3/4” wrench to tighten the two anchor nuts. Figure 4-16 illustrates steps e. through i.
j. Repeat steps a. through i. for the other front seismic bracket.
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Installing Seismic Brackets (Optional), Part Number CTS-TX9K-SEISMIC=
Figure 4-16 Installing Seismic Bracket Anchors
Chapter 4 Installing And Performing Initial Leveling of the Main Display Structure
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Step 2 Install the rear seismic brackets by completing the following steps:
a. Position one of the six rear seismic brackets parallel to the bottom bar of one of the three main
display pieces, on one of the rear levelling feet. It is important to position the rear seismic bracket parallel to the bottom bar on the display frame so that the seismic bracket does not interfere with the rear facade panel. See Figure 4-17 for more information on how to position a front seismic bracket.
Key Description
1
Rear facade panel
2
Rear seismic bracket
Figure 4-17 Position of Rear Seismic Bracket
Installing Seismic Brackets (Optional), Part Number CTS-TX9K-SEISMIC=
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Installing Seismic Brackets (Optional), Part Number CTS-TX9K-SEISMIC=
b. Press the bracket slot into the space between the two M10 locking nuts on the leveling foot, as shown
in Figure 4-18.
Key Description
1
M10 Locking nut
Figure 4-18 Rear Seismic Bracket Location on Rear Leveling Foot
Mark the location of the seismic bracket holes on the concrete floor.
c.
d. Remove the seismic bracket.
e. Drill holes in the concrete floor where you marked the locations of the seismic bracket holes using
a 1/2” carbide drill bit. Drill to a depth between 3 1/2” (8.9 cm) to 4” (10.2 cm).
f. Blow the dust out of the holes using a can of compressed air.
g. Place the seismic bracket back into place, with the holes in the bracket aligned with the holes in the
floor, and the bracket slot between the levelling foot and the display structure base.
h. Assemble two of the seismic anchors with nuts and washers so the top of the nuts are flush with the
top of the anchor. Place the anchors into the seismic bracket and use a hammer to drive the anchor into the hole until the washers and nuts are tight against the bracket.
i. Use a 3/4” wrench to tighten the two anchors. Figure 4-16 illustrates steps e. through h.
j. Repeat steps a. through i. for each of the remaining rear seismic brackets.
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CHA P T ER

Installing the Displays and Performing Final Leveling of the Main Display Structure

Revised: May 20, 2015, OL-27038-01
This chapter describes the steps you perform to install the displays and includes the following sections:
Assembly Note for Systems That Use a Free-Standing Light Reflector Wall, page 5-1
Installing the Displays, page 5-1

Required Display Preinstallation Check

Before you install the displays, check their functionality by performing the tasks that are described in the “Checking the Function of the 65-Inch Display Prior to Installation” section on page 1-3. Failure to do so might result in installing a display that is not functional.
5

Assembly Note for Systems That Use a Free-Standing Light Reflector Wall

If your system uses a free-standing light reflector, partially build the wall by completing Step 1 through
Step 7 in Chapter 6, “Installing the Free-Standing Reflector Wall Structure” before installing the
displays. If you need to reposition the display structure, it is easier to do so before installing the displays.

Installing the Displays

To install the displays, complete the following steps.
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Installing the Displays
Step 1 Prepare the displays for installation by completing the following steps:
a. Remove the handles from the rear of the display.
b. Remove the bracket from the rear of the display.
c. Attach the spool studs, washers, and spools to the display.
Caution Do not use the DVI cable that is provided with the display. Use the cable that are provided with the
system. The part number is 37-1387-01 and they are in cable kits 1, 2, and 3 (69-2345-01, 69-2346-01, and 69-2347-01, respectively). Use the power cable that is included with the display.
Note Tighten the spools and the spool studs securely to the display. Hand tighten the spool (do not overtighten
the spool).
Key Part Description Part Number Qty Ctn Notes
1
65-inch high-definition display
2
Spool stud 700-30916-01
3
M8 x 15.5 serrated washers 49-1251-01
4
Spool 700-30783-01
CTS-DISP-65-GEN4 3 40, 41, 42
12 1 Included with spool stud kit
Kit # 69-2066-01
12 1 Included with spool stud kit
Kit #69-2066-xx
12 1 Included with spool stud kit
Kit # 69-2066-01
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Figure 5-1 Attaching the Washers and Spool Studs
Installing the Displays
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Installing the Displays
Step 2 Attach the displays to the display structures by completing the following steps:
a. Align the four spools on the back of the display to the mounting locations on the structure.
b. Place the spools through the openings in the structure.
The display then rests on the display support arm on the structure.
Caution Do not place your hand or fingers between the display and the display support arm when you lower the
displays onto the structure.
c. Confirm that the spools are still tightly screwed onto the displays. If they are not, tighten them
completely.
d. Ensure that there is approximately a 2mm (1/16 inch) gap between each display and, if required,
adjust the displays to achieve that distance.
Figure 5-2 Mounting the Displays (1 of 2)
Chapter 5 Installing the Displays and Performing Final Leveling of the Main Display Structure
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Figure 5-3 Mounting the Displays (2 of 2)—Detail of Installed Display From the Rear
Installing the Displays
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Installing the Displays
Step 3 Attach the 12 bezel brackets to the displays by performing the following actions:
a. Take 12 of the 24 M5 x 10mm screws and attach the screws on the outside perimeter of the display.
These screws are shown as callout 2a in Figure 5-4.
Note These screws might be pre-installed; if so, skip this step.
b. Place the bezel brackets over the screws through the keyhole slots.
c. Insert the remaining 12 inner screws into the display. These screws are shown as callout 2b in
Figure 5-4.
d. Tighten the screws snugly.
Caution DO NOT OVERTIGHTEN THE SCREWS. Removal of these brackets is required if you need to service
or replace the display after it is mounted.
Key Part Description Part Number Qty Ctn Notes
1
Bezel bracket 700-37748-01
2
M5 x 10mm screw, hex 48-2058-01
Kit #69-2318-xx
Kit # 69-2360-xx
12 8
48 6
Figure 5-4 Installing the Bezel Brackets
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Step 4 Perform final leveling of the display structure and tighten all connecting hardware.
Tip You cannot level the displays without leveling the entire system. Raise or lower the leveling feet on the
bottom of the display structures to level the displays.
Installing the Displays
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Installing the Displays
Chapter 5 Installing the Displays and Performing Final Leveling of the Main Display Structure
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6

Installing the Free-Standing Reflector Wall Structure

Revised: May 20, 2015, OL-27038-01
This chapter describes the tasks you perform to mount a free-standing reflector wall.
Warning
Caution Cisco recommends that you wear safety gloves and safety glasses when installing the system.
Note The directions left and right refer to the assembly as you face the displays.
Only trained and qualified personnel should be allowed to install, replace, or service this equipment.
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Step 1 Attach the center floor bracket to the center display structure using M6 x 16mm pan head screws.
Key Part Description Part/Kit Number Qty Ctn Notes
1
Center display structure 800-37616-xx 1 1
2
Floor bracket, center 700-39002-xx
Kit 69-2323-xx
3
Floor bracket, left 700-39001-xx and
700-39005-xx Kit #69-2292-xx
4
Floor bracket, right 700-39000-xx and
700-39004-xx Kit #69-2292-xx
5
M6 x 16mm pan head screws 48-3000-xx
Kit #69-2356-xx
Figure 6-1 Attaching the Center Floor Bracket (1 of 3)—Overview of Floor Channel and Floor Brackets
1 1 Used with all systems
1 43-B For reference only—Attached in Step 3
1 43-B For reference only—Attached in Step 3
26
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Figure 6-2 Attaching the Center Floor Bracket (2 of 3)—Floor Bracket Part Numbering
Figure 6-3 Attaching the Center Floor Bracket (3 of 3)—Screw Detail
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Step 2 Position the center display structure so that the center floor bracket is at least 189 mm (7 7/16 inches)
from the wall.
Tip If you are plugging in cables behind the reflector wall, leave more room.
Note Be sure to follow all local, regional, and national safety codes when you position the display.
Figure 6-4 Minimum Distance Between the Wall and the Center Floor Bracket
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Step 3 Attach the left and right floor brackets to display structure by completing the following steps:
Note If you have a system with a wall-mounted reflector, skip this step and proceed to Step 4
a. Slide the structure so that the four studs in each bracket match the holes in the display structure.
a. From the rear of the system, attach two M6 x 16mm pan head screws per bracket (callout 5 in
Figure 6-5.
b. From the front of the system, attach four acorn nuts and washers to the four studs in each bracket.
Note Figure 6-5 shows the structure from the rear. Left and right are reversed.
Key Part Description Part/Kit Number Qty Ctn Notes
3
Floor bracket, left 700-39001-01 and
700-39005-01 Kit #69-2292-xx
4
Floor bracket, right 700-39000-01 and
700-39004-01 Kit #69-2292-xx
5
M6 x 16mm pan head screws 48-3000-01
Kit #69-2356
6
Acorn nut TBD 4 Not in illustration
7
Washer TBD 4 Not in illustration
1 43-B
1 43-B
46
Figure 6-5 Attaching the Left and Right Floor Brackets
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Step 4 Attach the U channel assembly by completing the following steps:
a. Slide the center attachment pieces (callout 2 in Figure 6-7 and Figure 6-8) underneath the center
floor bracket.
b. Place the Center-left and center-right U channel (callout 1 in Figure 6-7) on top of the center
attachment pieces and the center floor bracket.
c. Place the Center alignment pieces (callout 3 in Figure 6-7) on the two outside studs
d. Attach the U channel attachment pieces to the center floor plate using four M5 nuts.
a. Attach the center-left and center-right U channels to the left and right floor plates, and the U channel
attachment pieces, using four M5 nuts.
Note Do not fully tighten the nuts at this time.
Key Part Description Part/Kit Number Qty Ctn Notes
1
Center-left and center-right U Channel 700-38998-01
Kit #69-2292-xx
2
Center attachment piece 700-38999-01
Kit #69-2292-xx
3
Center alignment pieces 700-39006-01
Kit #69-2292-xx
4
M5 nuts 49-0747-01
Kit #69-2410
2 43-B
1 43-B
2 43-B
46
Figure 6-6 Attaching the Center U Channels to the Center Floor Plate (1 of 3)—U Channel Detail
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Figure 6-7 Attaching the Center U Attachment Pieces and the U Channels to the Center Floor Plate (2 of 3)—U Channel
Attachment Piece and Part Description
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Figure 6-8 Attaching the Center U Channels to the Center Floor Plate (3 of 3)—Attaching the Plate and U Channels
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