Cisco TelePresence SX20 Quick Set, TelePresence SX20 Administrator's Manual

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Cisco TelePresence SX20 Quick Set Administrator Guide
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Collaboration Endpoint software version 8.2 JUNE 2016
Administrator guide
for Cisco TelePresence SX20 Quick Set
D15329.03 SX20 Administrator Guide CE8.2, JUNE 2016. www.cisco.com — Copyright © 2016 Cisco Systems, Inc. All rights reserved.
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Thank you for choosing Cisco!
Your Cisco product has been designed to give you many years of safe, reliable operation.
This part of the product documentation is aimed at administrators working with the setup and configuration of the video system.
Our main objective with this Administrator guide is to address your goals and needs. Please let us know how well we succeeded!
May we recommend that you visit the Cisco web site regularly for updated versions of this guide.
The user documentation can be found on
 http://www.cisco.com/go/sx-docs
How to use this guide
The top menu bar and the entries in the Table of contents are all hyperlinks. You can click on them to go to the topic.
Table of contents
Introduction ....................................................................................................................... 4
User documentation and software ....................................................................................... 5
What’s new in CE8 ................................................................................................................ 6
SX20 Quick Set at a glance ................................................................................................ 18
Power On and Off ............................................................................................................... 19
LED indicator ....................................................................................................................... 20
How to administer the video system ................................................................................... 21
Configuration .................................................................................................................. 26
User administration ............................................................................................................. 27
Change the system passphrase ......................................................................................... 28
Set a PIN code for the on-screen Settings menu .............................................................. 29
System configuration .......................................................................................................... 30
Add a sign in banner ........................................................................................................... 31
Manage the service certificates of the video system ......................................................... 32
Manage the list of trusted certificate authorities (CAs) ...................................................... 33
Set up secure audit logging ................................................................................................ 34
Manage pre-installed certificates for CUCM via Expressway provisioning ........................ 35
Delete CUCM trust lists....................................................................................................... 36
Change the persistency mode............................................................................................ 37
Set strong security mode ................................................................................................... 38
Set up Intelligent Proximity for content sharing .................................................................. 39
Adjust the video quality to call rate ratio ............................................................................. 43
Packet loss resilience - ClearPath ...................................................................................... 44
Choose wallpaper ............................................................................................................... 45
Choose a ringtone and set the ringtone volume ................................................................ 46
Manage local contacts ........................................................................................................ 47
Peripherals ...................................................................................................................... 48
Connect monitors ............................................................................................................... 49
Connect input sources .........................................................................................................51
Real-time communication requirements for displays ......................................................... 53
Connect the Touch 10 controller ........................................................................................ 54
Maintenance ................................................................................................................... 56
Upgrade the system software ............................................................................................ 57
Add option keys .................................................................................................................. 59
System status ..................................................................................................................... 60
Run diagnostics ................................................................................................................... 61
Download log files ............................................................................................................... 62
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Create a remote support user ............................................................................................ 63
Backup or restore a configuration....................................................................................... 64
Revert to the previously used software image ................................................................... 65
Factory reset the video system .......................................................................................... 66
Factory reset the Touch 10 ................................................................................................. 68
Capture user interface screenshots ................................................................................... 69
System settings .............................................................................................................. 70
Overview of the system settings ........................................................................................ 71
Audio settings ..................................................................................................................... 76
CallHistory settings ............................................................................................................. 79
Cameras settings ................................................................................................................ 80
Conference settings ........................................................................................................... 83
FacilityService settings ....................................................................................................... 88
H323 settings ...................................................................................................................... 89
Logging settings ................................................................................................................. 92
Network settings ................................................................................................................. 93
NetworkServices settings ................................................................................................. 100
Peripherals settings .......................................................................................................... 105
Phonebook settings .......................................................................................................... 107
Provisioning settings ......................................................................................................... 108
Proximity settings............................................................................................................... 111
RoomReset settings ........................................................................................................... 112
RTP settings ....................................................................................................................... 113
Security settings ................................................................................................................ 114
SerialPort settings ..............................................................................................................116
SIP settings ........................................................................................................................ 117
Standby settings ................................................................................................................121
SystemUnit settings .......................................................................................................... 122
Time settings .................................................................................................................... 12 3
UserInterface settings ....................................................................................................... 126
UserManagement settings ................................................................................................ 128
Video settings ................................................................................................................... 130
Experimental settings ....................................................................................................... 14 0
Appendices ....................................................................................................................141
How to use the remote control and the on-screen user interface ....................................142
How to use Touch 10 ........................................................................................................ 143
Set up remote monitoring ................................................................................................. 144
Access call information while using the web interface ..................................................... 14 5
Place a call using the web interface ................................................................................. 14 6
Share content using the web interface ............................................................................. 148
Local layout control ........................................................................................................... 149
Control a local camera ...................................................................................................... 15 0
Control a far end camera ...................................................................................................151
Add in-room controls to Touch 10 ................................................................................... 152
Manage startup scripts ..................................................................................................... 153
Access the video system’s XML files .............................................................................. 154
Execute API commands and configurations from the web interface ............................... 155
Rear panel ......................................................................................................................... 156
Connector pin-out schemes ............................................................................................. 157
Serial interface .................................................................................................................. 15 8
Technical specification ...................................................................................................... 159
Supported RFCs ............................................................................................................... 162
User documentation on the Cisco web site ...................................................................... 16 3
Cisco contacts .................................................................................................................. 164
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Chapter 1
Introduction
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Introduction

User documentation and software

Products covered in this guide
• Cisco TelePresence SX20 Quick Set
This guide does not cover information on Cisco Spark registered systems. For more information on Cisco Spark room systems, visit:
 https://help.webex.com/community/cisco-cloud-collab-mgmt
User documentation
This guide provides you with the information required to administrate the endpoint. How to install the endpoint is covered in the Installation guide, and the required initial configurations are described in the Getting started guide.
Refer to the  User documentation on the Cisco web site appendix for more information about the guides for this endpoint.
Downloading the user documentation
Visit the Cisco web site regularly for updated versions of the guides:
 http://www.cisco.com/go/sx-docs
Cisco Project Workplace
Explore the Cisco Project Workplace to find inspiration and guidelines when preparing an office or meeting room for video conferencing:
 http://www.cisco.com/go/projectworkplace
Software
Download software for the endpoint from the Cisco web site:
 http://www.cisco.com/cisco/software/navigator.html
We recommend reading the Software release notes (CE8):
 http://www.cisco.com/c/en/us/support/collaboration- endpoints/telepresence-quick-set-series/tsd-products­support-series-home.html
D15329.03 SX20 Administrator Guide CE8.2, JUNE 2016. www.cisco.com — Copyright © 2016 Cisco Systems, Inc. All rights reserved.
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Introduction

What’s new in CE8

This chapter provides an overview of the new and changed system settings, and the new features and improvements in the Cisco Collaboration Endpoint software version 8 (CE8) compared to TC7.3.
As CE software is based on TC7, the structure and main functionality remains the same as in TC software. For more details, we recommend reading the Software release notes:
 http://www.cisco.com/c/en/us/support/collaboration- endpoints/telepresence-quick-set-series/tsd-products­support-series-home.html
CE8 upgrade path
Before upgrading, it is important to consider the upgrade requirements of CE8; otherwise upgrading
to CE8.0 or later can leave you with a non-functional deployment that requires you to downgrade.
Refer to the software release notes, and the
Upgrade the system software chapter.
New features and improvements in CE8.2
LDAP user management
You can register users with ADMIN role from an external LDAP service to grant them access to the video system’s web interface and API. This allows for centralized management of ADMIN users. The LDAP server can be configured from the web interface. Authenticating users with the USER role using LDAP is not supported.
LDAP configuration can be set from CUCM. If the video system requires a certificate for login from LDAP, it must be uploaded to the video system manually as CUCM is unable to provision certificates.
Administrator credentials not needed for remote pairing to a Touch 10
You no longer need to enter administrator credentials when you remote pair a Touch 10 controller to a video system. All user credentials can be used for this purpose. The administrator doesn’t have to visit the site or provide administrator credentials in order to pair or re-pair a touch controller to a video system.
Un-pairing the Touch 10 controller and changing the administrator settings still require ADMIN credentials.
Additional entry points for in-room controls
In-room controls are extended to allow multiple panels, which are available depending on the context. These are the possible entry points: Global (introduced in CE8.1), Homescreen and In-Call. The Homescreen entry point is in the home screen icon tray, next to the Dial, Contacts, and Share buttons. The In-Call entry point is in the icon tray that is accessible when the video system is in a call. The Global entry point is in the status bar (as in CE8.1).
New panel icons have also been added.
Cisco Spark support
CE8.2 introduces support for Cisco Spark activation for SX10 (CTS-SX10-K9), SX20, SX80, MX200 G2, MX300 G2, MX700, MX800, MX800 Dual, DX70 and DX80. A video system registered to the Cisco Spark service can be used together with Cisco Spark mobile and desktop applications.
To register to Cisco Spark:
• Touch 10 must be directly paired (Touch 10 is not supported for Spark registered SX10N, SX10, SX20, DX70 and DX80)
• Encryption Option key must be installed (Does not apply to DX70 and DX80)
When the video system is activated on Cisco Spark, it downloads the newest version of Cisco Spark Room OS.
Cisco Spark Room OS does not have the same management capabilities as Collaboration Endpoint Software as its web and command line interfaces are locked. The Room System is managed by Cisco and if there are any issues, contact Cisco Technical Assistance center through the Cisco Spark mobile application or from the management portal.
For more information on the Cisco Spark Room OS and its features see: ► https://help.webex.com
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Cisco Proximity updates
The application name has changed from Proximity to Cisco Proximity.
The latest release includes the following improvements:
• First time use tutorial for desktop application
• Updated look for the user interface
• Improved pairing experience
• Increased visibility on the user’s desktop
• Better information and handling of failure scenarios
• Link to support forums on the client
The Cisco Proximity clients for smartphones and tablets (Android and iOS), and laptops (Windows and OS X) can be downloaded from http://proximity.cisco.com. Clients for smartphones and tablets are also available through Google Play (Android) and Apple App Store (iOS).
Touch 10 user interface changes
A visual update has been applied to the Setup and Pairing Wizard on the Touch 10. The Touch 10 has a new GUI when registered to Cisco Spark, which is similar to the Cisco TelePresence SX10 on-screen user interface. If the endpoint is registered to on-premise infrastructure, the Touch 10 controller has the same user interface as CE8.1.
Default option keys removed
Option keys for features that have become default on all Cisco TelePresence video systems are removed. The functionalities provided by these options are still present, but the keys are no longer needed.
Removed option keys:
• PremiumResolution
• NaturalPresenter
• DualDisplay
• HighDefinition
Option keys that are still available:
• Encryption
• MultiSite
• RemoteMonitoring
New user role: RoomControl
The RoomControl user role is added to provide non­admin users or integrators access to the In-Room control editor. The RoomControl role can be assigned when a new non-admin user is created from the video system’s web interface.
Added language support
We have added support for Canadian French (Français – Canada) to the on-screen display and Touch controller menus.
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New features and improvements in CE8.1
In-room control
With the In-Room Control feature you can customize the Touch 10 user interface to allow control of peripherals in your meeting room, for example lights and blinds. You get a consistent user experience when the video system and other peripherals in the room are controlled from the same device.
You can create the user interface extensions for Touch 10 with the In-Room Control Editor. This is an easy to use drag-and-drop editor that you launch from the video system’s web interface. You can also work offline with a stand-alone version of the editor. The editor is available free of charge; no option key is required.
A third-party control system with hardware drivers for the peripherals, for example Crestron, AMX, Apple HomeKit, or Android is required to control the peripherals. The control system connects to the video system’s API, listens for events and executes the programmed actions.
For more information about setting up the In-Room Control feature, refer to the user guide: ► http://www.
cisco.com/go/in-room-control-docs
User interface update
A new visual design for the Touch 10 and on-screen display user interfaces is introduced.
Overscan adjustment from the on-screen display
If you operate the video system with a TRC6 remote control, you can now adjust the overscan settings also from the on-screen display. Previously you had to use the web interface or API.
You can adjust the overscan settings both in the setup wizard and by selecting Screen Adjustment in the settings menu. This way you can adjust the image to fit the screen in scenarios where parts of the image are not visible.
Most screens have built-in settings to adjust the image, and these settings should be attempted first.
Change in audio only avatar behavior
Full screen avatar for audio only participants has been removed. The audio only participants continue to be visible in the filmstrip during a call.
Intelligent Proximity updates
Sharing a presentation with the Cisco Intelligent Proximity desktop application renders the laptop’s mouse pointer on screen. This feature requires the latest version of Cisco Proximity for Desktop together with CE8.1.
When using a video system with the TRC6 remote control, users can temporarily enable and disable the Intelligent Proximity services. This was previously only available on the Touch 10.
Direct content sharing
You can configure the video system to automatically share a presentation with the far-end participants when connecting a presentation source during a call. In previous software versions, sharing a presentation with the far-end always required you to manually select Share with the remote control or Touch controller.
If a presentation source is already connected when the call starts, you must manually select Share to share the presentation with the far-end.
For further details, refer to the Video Input Connector[n] PresentationSelection setting.
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New features and improvements in CE8.0
Products
CE8.0 supports the following products:
• MX200 G2
• MX300 G2
• MX700
• MX800
• SX10 Quick Set
• SX20 Quick Set
• SX80
Cisco TelePresence products in EX Series, C Series, and Profile Series are not supported in CE software; use software version TC7.3 or earlier for these products.
User interfaces
Products running CE software, must use the following user interfaces:
• Touch 10 controller, available for all products.
• TRC6 remote control, available for SX10 and SX20.
Touch 8 controller and remote control TRC5 are not supported.
SX20 has a new on-screen display due to the introduction of the TRC6 remote control. The on-screen display for SX20 is now aligned with SX10.
If you upgrade an SX20 with a Touch 8 controller or TRC5 remote control to CE8.0, you will receive a notice to downgrade back to TC7.3 or earlier.
API changes
The number of API commands has been reduced. Some commands are removed, and others are different syntactically in order to cater for underlying architectural changes.
More status information and configurations are available on the video system’s web interface than in the API.
Refer to the What’s New chapter in the API guide for the video system, to see the changes that are made to the public API.
Intelligent Proximity for content sharing
Cisco Proximity allows you to automatically pair your device (smartphone, tablet, or laptop) with the video system when the device comes within range. This feature is disabled by default.
Cisco Proximity offers three services: Content sharing to clients, content sharing from clients and basic call control. These services are disabled by default.
The Cisco Proximity clients for smartphones and tablets (Android and iOS), and laptops (Windows and OS X) can be downloaded from http://proximity.cisco.com. Clients for smartphones and tablets are also available through Google Play (Android) and Apple App Store (iOS).
Multistream
The Multistream feature enables the video system to send and receive multiple streams of video in different resolutions simultaneously. The video systems compose layouts locally, to better adapt the layout to all available screens.
While in a conference with multiple participants, this feature enhances the user experience in terms of layout control. A multi-screen system is able to utilize all screens when participating in a Multistream enabled conference, and the layout is improved when presenting and sharing content on all systems.
In this release Multistream is switched Off by default. We recommend the Cisco UCM 11.0.0 and later, and the latest versions of TelePresence Server and TelePresence Conductor for optimal experience.
PIN code protection
The on-screen Advanced Settings menu can be PIN code protected to prevent unauthorized users from changing the configuration of the video system.
Resolution changes
Collaboration Endpoint Software only supports displays that support 16:9 resolution.
Remote monitoring
For increased security, it is only possible to take snapshots of the local and far end video streams from the video system’s web interface, when a Remote Monitoring option key is installed on the video system.
Remote monitoring is enabled once the option key is added, and the video system is rebooted.
No warning messages or indicators are sent to the users of the video system. Please provide adequate notice to the users that the system administrator may monitor and control the camera and screen.
Removed features
• MultiWay is no longer supported. CUCM ad hoc conferencing or hosted conferences may be used instead.
• Cisco CTMS is no longer supported. Other multipoint conferencing solutions (involving Cisco TelePresence Server, Cisco TelePresence MCU, and/or Cisco TelePresence Conductor) may be used instead.
• MediaNet is no longer supported.
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Configuration
Peripherals
Maintenance
System settings
Appendices
Introduction
System configuration changes in CE8.2
New configurations
Peripherals Profile Cameras
UserManagement LDAP Mode
UserManagement LDAP Server Address
UserManagement LDAP Server Port
UserManagement LDAP Encryption
UserManagement LDAP MinimumTLSVersion
UserManagement LDAP VerifyServerCertificate
UserManagement LDAP Admin Filter
UserManagement LDAP Admin Group
UserManagement LDAP Attribute
UserManagement LDAP BaseDN
Configurations that are removed
None
Configurations that are modified
Conference DefaultCall Protocol
OLD: <Auto / H320 / H323 / Sip> NEW: <Auto / H320 / H323 / Sip / Spark>
Logging External Server Address
OLD: String (0, 64) NEW: String (0, 255)
NetworkServices NTP Server [1..3] Address
OLD: String (0, 64) NEW: String (0, 255)
NetworkServices SNMP Host [1..3] Address
OLD: String (0, 64) NEW: String (0, 255)
Phonebook Server [1] Type
OLD: CUCM / Off / TMS / VCS NEW: CUCM / Off / Spark / TMS / VCS
Provisioning Connectivity
OLD: User Role: ADMIN NEW: User Role: ADMIN, USER
Provisioning ExternalManager Address
OLD: User Role: ADMIN NEW: User Role: ADMIN, USER
Provisioning ExternalManager AlternateAddress
OLD: User Role: ADMIN NEW: User Role: ADMIN, USER
Provisioning ExternalManager Domain
OLD: User Role: ADMIN NEW: User Role: ADMIN, USER
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Provisioning ExternalManager Path
OLD: User Role: ADMIN NEW: User Role: ADMIN, USER
Provisioning ExternalManager Protocol
OLD: User Role: ADMIN NEW: User Role: ADMIN, USER
Provisioning HttpMethod
OLD: User Role: ADMIN NEW: User Role: ADMIN, USER
Provisioning LoginName
OLD: User Role: ADMIN NEW: User Role: ADMIN, USER
Provisioning Mode
OLD: Auto / CUCM / Edge / Off / TMS / VCS User Role: ADMIN NEW: Auto / CUCM / Edge / Off / Spark / TMS / VCS User Role: ADMIN, USER
Proximity Mode
OLD: User Role: ADMIN NEW: User Role: ADMIN, USER
Proximity Services CallControl
OLD: User Role: ADMIN NEW: User Role: ADMIN, USER
Proximity Services ContentShare FromClients
OLD: User Role: ADMIN NEW: User Role: ADMIN, USER
Proximity Services ContentShare ToClients
OLD: User Role: ADMIN NEW: User Role: ADMIN, USER
Security Audit Server Address
OLD: String (0, 64) NEW: String (0, 255)
Time Zone
Change: The list of time zones is updated. The information in the value space is from
the tz database, also called the IANA Time Zone Database.
UserInterface Language
OLD: Arabic / Catalan / ChineseSimplified / ChineseTraditional / Czech / Danish / Dutch
/ English / Finnish / French / German / Hebrew / Hungarian / Italian / Japanese / Korean / Norwegian / Polish / PortugueseBrazilian / Russian / Spanish / Swedish / Turkish
NEW: Arabic / Catalan / ChineseSimplified / ChineseTraditional / Czech / Danish / Dutch
/ English / Finnish / French / FrenchCanadian / German / Hebrew / Hungarian / Italian / Japanese / Korean / Norwegian / Polish / PortugueseBrazilian / Russian / Spanish / Swedish / Turkish
Video Input Connector [n] InputSourceType
OLD: PC / camera / document_camera / mediaplayer / other / whiteboard NEW: PC / camera / desktop / document_camera / mediaplayer / other / whiteboard
Video Input Connector [n] PresentationSelection
OLD: AutoShare / Manual / OnConnect NEW: AutoShare / Desktop / Manual / OnConnect
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Introduction
System configuration changes in CE8.1
New configurations
Audio Output Line [n] Delay DelayMs
Audio Output Line [n] Delay Mode
Logging External Mode
Logging External Protocol
Logging External Server Address
Logging External Server Port
Security Session MaxSessionsPerUser
Security Session MaxTotalSessions
SIP Ice OfferTcpCandidates
Configurations that are removed
Conference VideoBandwidth MainChannel Weight
SIP Turn BandwidthProbe
Configurations that are modified
Conference DefaultCall Rate
OLD: Default value: 1920 NEW: Default value: 3072
Conference DoNotDisturb DefaultTimeout
OLD: I n teg e r ( 0 ..14 4 0) NEW: Inte g e r (1..1440)
Conference MaxTotalReceiveCallRate
OLD: Integer (64..10000)
Default value: 10000
NEW: Integer (64..6000)
Default value: 6000
Conference MaxTotalTransmitCallRate
OLD: Integer (64..10000)
Default value: 10000
NEW: Integer (64..6000)
Default value: 6000
Conference VideoBandwidth PresentationChannel Weight
OLD: I n teg e r (1..10 )
Default value: 2
NEW: Int e g er (1.. 9)
Default value: 5
FacilityService Service [1] Name
OLD: Default value: “” NEW: Default value: “Live Support”
SIP DisplayName
OLD: String (0, 255) NEW: String (0, 550)
Standby BootAction
OLD: Default value: DefaultCameraPosition NEW: Default value: RestoreCameraPosition
Time Zone
Change: The list of time zones is updated. The information in the value space is from
the tz database, also called the IANA Time Zone Database.
UserInterface Wallpaper
OLD: <Custom / None>
Default value: None
NEW: <Auto / Custom / None>
Default value: Auto
Video Input Connector [n] PresentationSelection
OLD: <Manual / OnConnect> NEW: <AutoShare / Manual / OnConnect>
All configurations that were associated with the USER user role in CE8.0, are now associated with both the USER and ADMIN user roles. So all configurations that were designated for the USER user role, are now included with the ADMIN role too.
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Maintenance
System settings
Appendices
Introduction
System configuration changes in CE8.0 compared to TC7.3
New configurations
CallHistory Mode
Conference MultiStream Mode
NetworkServices UPnP Mode
NetworkServices UPnP Timeout
Peripherals Pairing Ultrasound Volume MaxLevel
Peripherals Pairing Ultrasound Volume Mode
Proximity Mode
Proximity Services CallControl
Proximity Services ContentShare FromClients
Proximity Services ContentShare ToClients
Configurations that are removed
<path> * means that all configurations starting with <path> are removed.
Audio Input HDMI [1] Mode
Audio Volume
Cameras Camera [n] DHCP
H323 Profile [1] Gatekeeper Discovery
Network [1] DHCP RequestTFTPServerAddress
NetworkServices CTMS Encryption
NetworkServices CTMS Mode
NetworkServices HTTPS Mode
NetworkServices Medianet Metadata
NetworkServices MultiWay *
SIP AuthenticateTransferror
SIP OCSP *
SIP Profile [1] Outbound
SIP Profile [1] Proxy [n] Discovery
SystemUnit CallLogging Mode
SystemUnit MenuLanguage
Time OlsonZone
UserInterface OSD InputMethod Cyrillic
UserInterface OSD InputMethod InputLanguage
UserInterface TouchPanel DefaultPanel
Video AllowWebSnapshots
Video Input Source [n] Connector
Video Layout PresentationDefault View
Video Layout ScaleToFrame
Video Layout ScaleToFrameThreshold
Video Layout Scaling
Video OSD AutoSelectPresentationSource
Video OSD CallSettingsSelection
Video OSD LanguageSelection
Video OSD LoginRequired
Video OSD MenuStartupMode
Video OSD MissedCallsNotification
Video OSD Mode
Video OSD MyContactsExpanded
Video OSD TodaysBookings
Video OSD VirtualKeyboard
Video OSD WallPaperSelection
Video Selfview
Video SelfviewPosition
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Configurations that are modified
Conference Multipoint Mode (was Conference [1] Multipoint Mode in TC7.3)
OLD: <Auto / Off / MultiSite / MultiWay / CUCMMediaResourceGroupList> NEW: <Auto / Off / MultiSite / CUCMMediaResourceGroupList>
NetworkServices HTTP Mode
OLD: <Off / On>
Default value: On
NEW: <Off / HTTP+HTTPS / HTTPS>
Default value: HTTP+HTTPS
Phonebook Server[n] Type
OLD: <VCS / TMS / Callway / CUCM>
Default value: TMS
NEW: <Off / VCS / TMS / CUCM>
Default value: Off
Provisioning Mode
OLD: <Off / TMS / VCS / Callway / CUCM / Auto / Edge> NEW: <Off / TMS / VCS / CUCM / Auto / Edge
Standby BootAction
OLD: <None / Preset1 / Preset2 / Preset3 / Preset4 / Preset5 / Preset6 / Preset7 /
Preset8 / Preset9 / Preset10 / Preset11 / Preset12 / Preset13 / Preset14 / Preset15 / RestoreCameraPosition / DefaultCameraPosition>
NEW: <None / RestoreCameraPosition / DefaultCameraPosition>
Standby WakeupAction
OLD: <None / Preset1 / Preset2 / Preset3 / Preset4 / Preset5 / Preset6 / Preset7 /
Preset8 / Preset9 / Preset10 / Preset11 / Preset12 / Preset13 / Preset14 / Preset15 / RestoreCameraPosition / DefaultCameraPosition>
NEW: <None / RestoreCameraPosition / DefaultCameraPosition>
Time Zone
Change: The list of time zones is updated. The information in the value space is from
the tz database, also called the IANA Time Zone Database.
Video DefaultLayoutFamily Local (was Video Layout LocalLayoutFamily in TC7.3)
OLD: <Auto / FullScreen / Equal / PresentationSmallSpeaker /
PresentationLargeSpeaker /Prominent / Overlay / Single>
NEW: <Auto / Equal / Prominent / Overlay / Single>
Video DefaultLayoutFamily Remote (was Video Layout RemoteLayoutFamily in TC7.3)
OLD: <Auto / FullScreen / Equal / PresentationSmallSpeaker /
PresentationLargeSpeaker /Prominent / Overlay / Single>
NEW: <Auto / Equal / Prominent / Overlay / Single>
Video Input Connector [n] InputSourceType
OLD: <other / camera / PC / DVD / document_camera / whiteboard> NEW: <other / camera / PC / mediaplayer / document_camera / whiteboard>
Video Input Connector [n] PresentationSelection
OLD: <Manual / Automatic / OnConnect> NEW: <Manual / OnConnect>
Video Output Connector [n] Resolution
OLD: <Auto / 1024_768_60 / 1280_1024_60 / 1280_720_50 / 1280_720_60 /
1920_1080_50 / 1920_1080_60 / 1280_768_60 / 1360_768_60 / 1366_768_60>
NEW: <Auto / 1280_720_50 / 1280_720_60 / 1920_1080_50 / 1920_1080_60>
Configurations that are renamed
Audio SoundsAndAlerts KeyTones Mode
Renamed to: UserInterface KeyTones Mode
Cameras Camera [n] Backlight
Renamed to: Cameras Camera [n] Backlight DefaultMode
Cameras Camera [n] Brightness Level
Renamed to: Cameras Camera [n] Brightness DefaultLevel
Conference [1] ActiveControl Mode
Renamed to: Conference ActiveControl Mode
Conference [1] AutoAnswer Delay
Renamed to: Conference AutoAnswer Delay
Conference [1] AutoAnswer Mode
Renamed to: Conference AutoAnswer Mode
Conference [1] AutoAnswer Mute
Renamed to: Conference AutoAnswer Mute
Conference [1] CallProtocolIPStack
Renamed to: Conference CallProtocolIPStack
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Conference [1] DefaultCall Protocol
Renamed to: Conference DefaultCall Protocol
Conference [1] DefaultCall Rate
Renamed to: Conference DefaultCall Rate
Conference [1] DoNotDisturb DefaultTimeout
Renamed to: Conference DoNotDisturb DefaultTimeout
Conference [1] Encryption Mode
Renamed to: Conference Encryption Mode
Conference [1] FarEndControl Mode
Renamed to: Conference FarEndControl Mode
Conference [1] FarEndControl SignalCapability
Renamed to: Conference FarEndControl SignalCapability
Conference [1] IncomingMultisiteCall Mode
Renamed to: Conference IncomingMultisiteCall Mode
Conference [1] MaxReceiveCallRate
Renamed to: Conference MaxReceiveCallRate
Conference [1] MaxTotalReceiveCallRate
Renamed to: Conference MaxTotalReceiveCallRate
Conference [1] MaxTotalTransmitCallRate
Renamed to: Conference MaxTotalTransmitCallRate
Conference [1] MaxTransmitCallRate
Renamed to: Conference MaxTransmitCallRate
Conference [1] MicUnmuteOnDisconnect Mode
Renamed to: Conference MicUnmuteOnDisconnect Mode
Conference [1] Multipoint Mode
Renamed to: Conference Multipoint Mode
Conference [1] Presentation OnPlacedOnHold
Renamed to: Conference Presentation OnPlacedOnHold
Conference [1] Presentation RelayQuality
Renamed to: Conference Presentation RelayQuality
Conference [1] VideoBandwidth MainChannel Weight
Renamed to: Conference VideoBandwidth MainChannel Weight
Conference [1] VideoBandwidth Mode
Renamed to: Conference VideoBandwidth Mode
Conference [1] VideoBandwidth PresentationChannel Weight
Renamed to: Conference VideoBandwidth PresentationChannel Weight
H323 Profile [1] Authentication LoginName
Renamed to: H323 Authentication LoginName
H323 Profile [1] Authentication Mode
Renamed to: H323 Authentication Mode
H323 Profile [1] Authentication Password
Renamed to: H323 Authentication Password
H323 Profile [1] CallSetup Mode
Renamed to: H323 CallSetup Mode
H323 Profile [1] Encryption KeySize
Renamed to: H323 Encryption KeySize
H323 Profile [1] Gatekeeper Address
Renamed to: H323 Gatekeeper Address
H323 Profile [1] H323Alias E164
Renamed to: H323 H323Alias E164
H323 Profile [1] H323Alias ID
Renamed to: H323 H323Alias ID
H323 Profile[1] PortAllocation
Renamed to: H323 PortAllocation
NetworkServices NTP Address
Renamed to: NetworkServices NTP Server [n] Address
SIP Profile [1] Authentication [1] LoginName
Renamed to: SIP Authentication UserName
SIP Profile [1] Authentication [1] Password
Renamed to: SIP Authentication Password
SIP Profile [1] DefaultTransport
Renamed to: SIP D efau l tTr anspo r t
SIP Profile [1] DisplayName
Renamed to: SIP DisplayName
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SIP Profile [1] Ice DefaultCandidate
Renamed to: SIP Ice DefaultCandidate
SIP Profile [1] Ice Mode
Renamed to: SIP Ice Mode
SIP Profile[1] Line
Renamed to: SIP Line
SIP Profile[1] Mailbox
Renamed to: SIP Mailbox
SIP Profile [1] Proxy [n] Address
Renamed to: SIP Proxy [n] Address
SIP Profile [1] TlsVerify
Renamed to: SIP TlsVerify
SIP Profile [1] Turn BandwidthProbe
Renamed to: SIP Turn BandwidthProbe
SIP Profile [1] Turn DiscoverMode
Renamed to: SIP Turn DiscoverMode
SIP Profile [1] Turn DropRflx
Renamed to: SIP Turn DropRflx
SIP Profile [1] Turn Password
Renamed to: SIP Turn Password
SIP Profile [1] Turn Server
Renamed to: SIP Turn Server
SIP Profile [1] Turn UserName
Renamed to: SIP Turn UserName
SIP Profile [1] Type
Renamed to: SIP Type
SIP Profile [1] URI
Renamed to: SIP URI
SystemUnit ContactInfo Type
Renamed to: UserInterface ContactInfo Type
Video CamCtrlPip CallSetup Duration
Renamed to: Video Selfview OnCall Duration
Video CamCtrlPip CallSetup Mode
Renamed to: Video Selfview OnCall Mode
Video DefaultPresentationSource
Renamed to: Video Presentation DefaultSource
Video Input DVI [2] RGBQuantizationRange
Renamed to: Video Input Connector [2] RGBQuantizationRange
Video Input DVI [2] Type
Renamed to: Video Input Connector [2] DviType
Video Input HDMI [1] RGBQuantizationRange
Renamed to: Video Input Connector [1] RGBQuantizationRange
Video Input Source [n] CameraControl CameraId
Renamed to: Video Input Connector [n] CameraControl CameraId
Video Input Source [n] CameraControl Mode
Renamed to: Video Input Connector [n] CameraControl Mode
Video Input Source [n] Name
Renamed to: Video Input Connector [n] Name
Video Input Source [n] OptimalDefinition Profile
Renamed to: Video Input Connector [n] OptimalDefinition Profile
Video Input Source [n] OptimalDefinition Threshold60fps
Renamed to: Video Input Connector [n] OptimalDefinition Threshold60fps
Video Input Source [n] PresentationSelection
Renamed to: Video Input Connector [n] PresentationSelection
Video Input Source [n] Quality
Renamed to: Video Input Connector [n] Quality
Video Input Source [n] Type
Renamed to: Video Input Connector [n] InputSourceType
Video Input Source [n] Visibility
Renamed to: Video Input Connector [n] Visibility
Video Layout LocalLayoutFamily
Renamed to: Video DefaultLayoutFamily Local
Video Layout RemoteLayoutFamily
Renamed to: Video DefaultLayoutFamily Remote
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Video MainVideoSource
Renamed to: Video DefaultMainSource
Video OSD EncryptionIndicator
Renamed to: UserInterface OSD EncryptionIndicator
Video OSD Output
Renamed to: UserInterface OSD Output
Video Output HDMI [n] CEC Mode
Renamed to: Video Output Connector [n] CEC Mode
Video Output HDMI [n] Location HorizontalOffset
Renamed to: Video Output Connector [n] Location HorizontalOffset
Video Output HDMI [n] Location VerticalOffset
Renamed to: Video Output Connector [n] Location VerticalOffset
Video Output HDMI [n] MonitorRole
Renamed to: Video Output Connector [n] MonitorRole
Video Output HDMI [n] OverscanLevel
Renamed to: Video Output Connector [n] OverscanLevel
Video Output HDMI [n] Resolution
Renamed to: Video Output Connector [n] Resolution
Video Output HDMI [n] RGBQuantizationRange
Renamed to: Video Output Connector [n] RGBQuantizationRange
Video PIP ActiveSpeaker DefaultValue Position
Renamed to: Video ActiveSpeaker DefaultPIPPosition
Video PIP Presentation DefaultValue Position
Renamed to: Video Presentation DefaultPIPPosition
Video SelfviewDefault FullscreenMode
Renamed to: Video Selfview Default FullscreenMode
Video SelfviewDefault Mode
Renamed to: Video Selfview Default Mode
Video SelfviewDefault OnMonitorRole
Renamed to: Video Selfview Default OnMonitorRole
Video SelfviewDefault PIPPosition
Renamed to: Video Selfview Default PIPPosition
Video Wallpaper
Renamed to: UserInterface Wallpaper
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SX20 Quick Set at a glance

The Cisco TelePresence® SX20 Quick Set can transform a standard flat panel display into a powerful telepresence system.
Whether you are just getting started with video communications or implementing a large-scale deployment, the SX20 Quick Set delivers high quality performance.
Features and benefits
• The system is easily installed. Also mounts easily on the wall (optional wall mount kit).
• Registers with Cisco Unified Communications Manager (UCM) and Cisco TelePresence Video Communication Server (VCS).
• Three camera options with pan, tilt, and zoom helps ensure optimal framing and video clarity.
• Dedicated camera presets provide flexibility and easy viewing for any meeting scenario.
• Operation using TRC6 remote control (default), or 10inch Touch controller (optional).
• Simple one-button-to-push calling integrates with common calendar programs.
• Video resolution and frame rate up to 1080p60.
• You can connect and share your PC content at 1080p30 resolution and frame rate.
• Dual display option available.
• The systems support H.323 and Session Initiation Protocol (SIP) with bandwidth up to 6 Mbps point-to­point.
• The system is compatible with standards-based video systems without loss of features.
• Embedded MultiSite conferencing option that allows up to three additional participants (individual transcoding, no external bridge).
Camera options
Cisco TelePresence PrecisionHD 1080p12x
Cisco TelePresence Precision 40
Cisco TelePresence PrecisionHD 1080p2.5x
1
Wall mounting kit
(optional)
SX20 Codec
Remote control (TRC6)
1 microphone (+ 1 optional)
1
Previously called Cisco TelePresence PrecisionHD 1080p4x S2
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Power On and Off

Power On/Off with the Power button
The power button is placed on the top lid as shown in the illustration. There is a ring of LEDs encircling the button.
Power button with
LED indicator
Switch on
If the codec does not start automatically, press the power button gently.
While starting up the LEDs are lit. The light stops circling, and the LEDs light steadily, when the codec is ready for use.
Switch off
Press the power button gently and hold until the light goes out completely.
Enter/exit standby mode
Press the power button briefly. It takes a few seconds before the unit enters standby.
Power Off or restart the system remotely
Sign in to the web interface and navigate to Maintenance >
Restart.
Restart the system
Click Restart device... and confirm your choice.
It takes a few minutes before the system is ready for use.
Power Off the system
Click Shutdown device... and confirm your choice.
You cannot power On the system remotely.
Restart and standby using the remote control or Touch controller
Restart the system
1. Select the settings icon (cogwheel) on the home screen, or in the status bar of the Touch controller.
2. Select System Information > Restart with the remote control, or Settings > Restart on the Touch controller.
3. Select Restart again to confirm your choice.
Enter/exit standby mode
1. Select the settings icon (cogwheel) on the home screen, or in the status bar of the Touch controller.
2. Select Standby.
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LED indicator

There is a ring of LEDs encircling the power button.
Steady light:
The codec is ready for use.
The LEDs are pulsating slowly:
The codec is in standby mode.
The LEDs are flashing:
The codec calls for attention, e.g. when there is no LAN connection.
The light from the LEDs circles clockwise:
The codec is starting up (booting), and is not yet ready for use.
The LEDs light red:
The camera connector is in serial mode (camera control is disabled).
Power button with
LED indicator
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How to administer the video system

In general, we recommend you to use the web interface to administer and maintain the video system, as described in this administrator guide.
Alternatively, you can access the API of the video system by other methods:
• HTTP or HTTPS (also used by the web interface)
• SSH
• Tel n et
• Serial interface (RS-232)
If you want more information about the different access methods, and how to use the API, refer to the API guide for the video system.
Tip
If the configuration or status is available in the API, the web interface setting or status translates into an API configuration or status as follows:
Set X > Y > Z to Value (web)
is the same as
xConfiguration X Y Z: Value
Check X > Y > Z status (web)
is the same as
xStatus X Y Z
For example:
Set SystemUnit > Name to MySystem
is the same as
(API)
(API)
xConfiguration SystemUnit Name: MySystem
Check SystemUnit > Software > Version status
is the same as
xStatus SystemUnit Software Version
More settings and status are available in the web interface than in the API.
Access method Notes How to enable/disable the methods
HTTP/HTTPS • Used by the web interface of the video system
Tel n et • Non-secure TCP/IP connection
SSH • Secure TCP/IP connection
Serial interface (RS-232) • Connect to the video system with a cable. IP-
(page 1 of 5)
NetworkServices > HTTP > Mode
• Non-secure (HT TP) or secure (HTTPS) communication
• HTTP: Enabled by default HTTPS: Enabled by default
Disabled by default
Enabled by default
address, DNS, or a network is not required
Enabled by default
• We recommend using the default baud rate or higher, because the video system may return much feedback (SerialPort > BaudRate)
• For security reasons, you are asked to sign in by default (SerialPort > LoginRequired)
If all access methods are disabled (set to Off), you can no longer configure the video system. You are not able to re­enable (set to On) any of the access methods, and you must factory reset the video system to recover.
Restart the video system for changes to take effect
NetworkServices > Telnet > Mode
You do not need to restart the video system. It may take some time for changes to take effect
NetworkServices > SSH > Mode
You do not need to restart the video system. It may take some time for changes to take effect
SerialPort > Mode
Restart the video system for changes to take effect
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How to administer the video system (page 2 of 5)
The web interface of the video system
The web interface is the administration portal for the video system. You can connect from a computer and administer the system remotely. It provides full configuration access and offers tools and mechanisms for maintenance.
Note: The web interface requires that HTTP or HTTPS
is enabled (refer to NetworkServices > HTTP > Mode setting).
We recommend that you use the latest release of one of the major web browsers.
Connect to the video system
Open a web browser and enter the IP address of the video system in the address bar.
How to find the IP address
1. Select the settings icon (cogwheel) on the home screen, or in the status bar of the Touch controller.
2. Select System Information with the remote control, or Settings > System
Information on the Touch controller.
Sign in
Enter user name and passphrase for the endpoint and click Sign In.
The system is delivered with a default user named admin with no passphrase. Leave the
Passphrase field blank when signing in for the
first time.
It is mandatory to set a password for the admin us er.
Sign out
Hover the mouse over the user name and choose Signout from the drop-down list.
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How the web interface is organized
The web interface is organized in sub-pages. A user that is signed in, sees only the pages that he has access rights for.
Read more about user administration, user roles and access rights in the ► User administration ch a pter.
Main menu
Call ControlHome Security
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Setup
Configuration
Status
Peripherals
Personalization
Local Contacts
Users
Access PIN
Server Certificates
CUCM Certificates
Certificate Authorities
Strong Security Mode
Sign In Banner
Non-persistent Mode
23
Maintenance
Diagnostics
System Logs
Call Logs
User Interface Screenshots
Software Upgrade
Option Keys
Backup and Restore
System Recovery
Restart
Integration
In-Room Control
Startup Scripts
Developer API
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How to administer the video system (page 4 of 5)
Settings available on the Touch controller
You have access to the following information and settings on the Touch controller:
• System information, call status, and diagnostics (available to all users)
• Restart of the video system (available to all users)
• Basic settings for sound, camera, main source, display, language (may or may not be protected by passphrase, refer to the UserInterface > UserPreferences setting)
• Basic settings for pairing, provisioning, network, IP and call protocols (always protected by passphrase)
Access Settings
1. Tap the settings icon (cogwheel) in the status bar of the Touch controller.
2. Tap Settings.
*
3. Choose a category in the list
You have to enter the Username and Passphrase of the video system to open the Administrator settings.
.
Settings
Ringtone & Sound Camera Control Main Source Selection Display Language System Information Call Status Diagnostics Restart Administrator >
Available to all users
Administrator Settings
Date, Time & Location
Call Details Provisioning Pairing IP & VLAN - Codec Network Status - Codec IP & VLAN - Touch Network Status - Touch SIP H323 Security EMC Resilience Reset
Protected by passphrase
Sign in to the video system’s web interface, and navigate to Setup > Configuration.
Use the UserInterface >
UserPreferences setting
to decide whether to keep these settings available for all users, or to move them to the passphrase protected area.
Settings
System Information Call Status Diagnostics Restart Administrator >
Available to all users
Administrator Settings
Ringtone & Sound Camera Control Main Source Selection Display Language Date, Time & Location Call Details Provisioning Pairing IP & VLAN - Codec Network Status - Codec IP & VLAN - Touch Network Status - Touch SIP H323 Security EMC Resilience Reset
Protected by passphrase
*
Depending on product and product set-up, your Touch controller may or may not display the same menus as shown in the illustration.
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UserInterface > UserPreferences: On (default) UserInterface > UserPreferences: Off
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Settings available when using the remote control
You have access to the following information and settings on­screen when you use the TRC6 remote control:
• System information
• Warnings and error messages
• Restart of the video system
• Loudspeakers and microphones check, default camera preset and screen adjustment, presentation sharing test
• Basic settings for language, time zone, network and provisioning (service activation)
• Extended logging
• Factory reset
Access system information and settings
1. Select the settings icon (cogwheel) on the home screen.
2. Select System Information to find system information, potential issues, and a Restart button.
3. Then, select Settings for system adjustments and basic configurations.
You may be prompted for a PIN code to open this menu. Consult the ► Set a PIN code for the on-screen Settings
menu section for more details.
Consult the Getting Started Guide for your video system for more details.
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Configuration

Peripherals
Maintenance
System settings
Appendices
Configuration
Chapter 2
Configuration
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Configuration

User administration

The default user account
The endpoint comes with a default administrator user account with full access rights. The user name is admin and no passphrase is initially set.
It is mandatory to set a passphrase for the admin user.
Read how to set the passphrase in the  Change the system
passphrase ch a pter.
Create a new user account
1. Sign in to the web interface, and navigate to Security > Users.
2. Click Add new user....
3. Fill in the Username, Passphrase and Repeat passphrase
4. Check the appropriate Roles check boxes.
5. Set the Status to Active to activate the user.
6. Click Create User.
*
fields.
As a default, the user has to change the passphrase when he signs in for the first time.
Fill in the Client Certificate DN (Distinguished Name) field only if you use certificate login on HTTPS.
If you assign the ADMIN role to a user, enter your own passphrase in the Your passphrase input field for verification.
Use the Back button to leave without making any changes.
input
Edit an existing user account
If you make changes to a user that holds the Admin role, you must always enter your own passphrase in the Your passphrase input field for verification.
Change the user privileges
1. Sign in to the web interface, and navigate to Security
> Users.
2. Click the appropriate user in the list.
3. Choose user roles, set the status to Acitve or Inactive, and decide if the user has to change the passphrase on the next sign in.
Fill in the Client Certificate DN (Distinguished Name) field only if you use certificate login on HTTPS.
4. Click Update User to save the changes.
Use the Back button to leave without making any changes.
Change the passphrase
1. Sign in to the web interface, and navigate to Security > Users.
2. Click the appropriate user in the list.
3. Enter the new passphrase in the appropriate input fields.
4. Click Change Passphrase to save the change.
Use the Back button to leave without making any changes.
Delete the user account
About user roles
A user account may hold one or a combination of user roles. A user account with full access rights, like the default admin user, should possess the ADMIN, USER and AUDIT roles.
These are the user roles:
ADMIN: A user with this role can create new users, change most settings, make calls, and search the contact lists. The user cannot upload audit certificates and change the security audit settings.
USER: A user with this role can make calls and search the contact lists. The user can modify a few settings, for example adjust the ringtone volume and set the time and date format.
The USER and ADMIN roles have overlapping rights.
ROOMCONTROL: A user with this role can create in-room controls. The user has access to the In-room control editor and corresponding developement tools.
The ROOMCONTROL and ADMIN roles have overlapping rights.
AUDIT: A user with this role can change the security audit settings and upload audit certificates.
The rights of the AUDIT user role do not overlap with the rights of the other roles.
1. Sign in to the web interface, and navigate to Security > Users.
2. Click the appropriate user in the list.
*
The passphrase protects the web and command line interfaces, and the Administrator settings on the Touch controller.
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3. Click Delete <user name>... and confirm when prompted.
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Configuration

Change the system passphrase

You need to know the system passphrase in order to:
• Sign in to the web interface
• Sign in and use the command line interfaces
• Access the Administrator settings from a Touch controller
The default user account
The video system is delivered with a default user account with full access rights. The user name is admin, and initially, no passphrase is set.
It is mandatory to set a passphrase for the default admin user in order to restrict access to system configuration. It is also mandatory to set a passphrase for any other user with ADMIN rights.
A warning, saying that the system passphrase is not set, is shown on screen until a passphrase is set for the admin use r.
Other user accounts
You can create many user accounts for the video system.
Read more about how to create and manage user accounts in the
User administration ch a pter.
Change your passphrase
1. Sign in to the web interface, hover the mouse over the user name, and choose Change Passphrase in the drop down list.
2. Enter the current passphrase and new passphrase in the input fields, and click Change passphrase.
The passphrase format is a string with 0–64 characters.
If the passphrase currently is not set, leave the Current
passphrase field blank.
Change another user’s passphrase
If you have administrator access rights, you can change the password of any user.
1. Sign in to the web interface, and navigate to Security > Users.
2. Click the appropriate user in the list.
3. Enter the new passphrase in the appropriate input fields.
4. Click Change Passphrase to save the change.
Use the Back button to leave without making any changes.
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Set a PIN code for the on-screen Settings menu

When you use the TRC6 remote control, you have access to an on-screen Settings menu.
We recommend that you set a PIN code for the on-screen Settings menu, to prevent unauthorized users from changing the configuration of the video system.
Set a PIN code
1. Sign in to the web interface, and navigate to
Security > Access PIN.
2. Enter a PIN code in the input field, and click Set PIN.
The PIN can only contain numbers.
Clear the PIN code
1. Sign in to the web interface, and navigate to
Security > Access PIN.
2. Click Clear PIN.
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Configuration

System configuration

Sign in to the web interface, and navigate to Setup >
Configuration.
Find a system setting
Search for settings
Enter as many letters as needed in the search field. All settings that contain these letters are shown in the right pane. Settings that have these letters in their value space are also shown.
Select a category and navigate to settings
The system settings are grouped in categories. Choose a category in the left pane to show the associated settings.
Change a system setting
Check the value space
A settings’s value space is specified either by text following the input field or in a drop-down list that opens when you click the arrow.
Change a value
1. Choose the preferred value from the drop-down list, or enter new text in the input field.
2. Click Save for the change to take effect.
Use the Undo or Cancel buttons if you do not want to make any changes.
About system settings
All system settings can be changed from the web interface.
Each system setting is described in the 
 System settings c hapte r.
Different settings may require different user credentials. In order to be sure that an administrator is able to change all system settings, an administrator user must possess all user roles.
You can read more about user administration and user roles in the
User administration ch a pter.
Categories with unsaved changes are marked with an edit symbol (
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Add a sign in banner

Sign in to the web interface, and navigate to Security > Sign In Banner.
1. Enter the message that you want to present to the user when he signs in.
2. Click Save to activate the banner.
About sign in banner
If a system administrator wants to provide initial information to all users, he can create a sign in banner. The message IS shown when the user signs in to the web interface or the command line interface.
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Manage the service certificates of the video system

Sign in to the web interface and navigate to Security > Service
Certificates.
Enable or disable, view or delete a certificate
Use the On and Off buttons to enable or disable a certificate for the different services.
Use the corresponding button to view or delete a certificate.
Add a certificate
You need the following files:
• Certificate (file format: .PEM)
• Private key, either as a separate file or included in the same file as the certificate (file format: .PEM format)
• Passphrase (required only if the private key is encrypted)
The certificate and the private key will be stored in the same file on the video system.
About the service certificates of the video system
Certificate validation may be required when using TLS (Transport Layer Security).
A server or client may require that the video system presents a valid certificate to them before communication can be set up.
The video system’s certificates are text files that verify the authenticity of the system. These certificates may be issued by a certificate authority (CA).
Certificates are used for the following services: HTTPS server, SIP, IEEE 802.1X and audit logging.
You can store many certificates on the video system, but only one certificate can be enabled for each service at a time.
If authentication fails, the connection will not be established.
1. Click Browse... and find the Certificate file and Private key file (optional) on your computer.
2. Fill in the Passphrase if required.
3. Click Add certificate... to store the certificate on the video system.
The cer tificates and certificate issuers in the illustration are examples. Your system has other certificates.
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Manage the list of trusted certificate authorities (CAs)

Sign in to the web interface, navigate to Security > Certificate
Authorities, and open the Custom CAs tab.
View or delete a certificate
Use the corresponding button to view or delete a certificate.
Upload a list of certificate authorities
1. Click Browse... and find the file containing a list of CA certificates on your computer (file format: .PEM).
2. Click Add certificate authority... to store the new CA certificates on the video system.
The cer tificates and certificate issuers in the illustration are examples. Your system has other certificates.
Previously stored certificates are not deleted automatically.
The entries in a new file with CA certificates are appended to the existing list.
You need the following file:
• CA certificate list (file format: .PEM).
About trusted CAs
Certificate validation may be required when using TLS (Transport Layer Security).
The video system may be set up to require that a server or client presents its certificate to the video system before communication can be set up.
The certificates are text files that verify the authenticity of a server or client. The certificates must be signed by a trusted CA.
In order to verify the signature of the certificates, a list of trusted CAs must reside on the video system.
The list must include all CAs needed in order to verify certificates for both audit logging and other connections.
If authentication fails, the connection will not be established.
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Set up secure audit logging

Sign in to the web interface, navigate to Setup > Configuration. The certificate authority (CA) that verifies the certificate
of the audit server must be in the video system’s list of trusted certificate authorities. Otherwise, logs will not be sent to the external server.
Refer to the  Manage the list of trusted certificate
authorities (CAs) chapter how to update the list.
1. Open the Security category.
2. Find the Audit > Server settings, and enter the
Address of the audit server.
If you set PortAssignment to
Manual, you must also enter
a Port number for the audit server.
Click Save for the changes to take effect.
3. Set Audit > Logging > Mode to ExternalSecure.
Click Save for the change to take effect.
About secure audit logging
When audit logging is enabled, all sign in activity and configuration changes on the video system are recorded.
Use the Security > Audit > Logging >
Mode setting to enable audit logging.
Audit logging is disabled by default.
In ExternalSecure audit logging mode the video system sends encrypted audit logs to an external audit server (syslog server), which identity must be verified by a signed certificate.
The signature of the audit server is verified using the same CA list as other servers/clients.
If the audit server authentication fails, no audit logs are sent to the external server.
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Manage pre-installed certificates for CUCM via Expressway provisioning

Sign in to the web interface, navigate to Security > Certificate
Authorities, and open the Preinstalled CAs tab.
View or disable certificates
Use the Details... and Disable buttons respectively, to view or disable certificates.
The cer tificates and certificate issuers in the illustration are examples. Your system has other certificates.
As an alternative to using the pre-installed certificates, you can append the certificates you need to the certificate list manually.
Refer to the  Manage the list of trusted certificate
authorities (CAs) chapter how to update the list of trusted
certificates.
About pre-installed certificates
The pre-installed certificates in this list are only used when the video system is provisioned by Cisco Unified Communications Manager (CUCM) via Expressway (Edge).
Only Cisco Expressway infrastructure certificates are checked against this list.
If the validation of the Cisco Expressway infrastructure certificate fails, the video system will not be provisioned and registered.
Factory resetting the video system does not delete the list of pre-installed certificates.
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Delete CUCM trust lists

The information in this chapter is only relevant for video systems that are registered to a Cisco Unified Communications Manager (CUCM).
Sign in to the web interface, navigate to Security >
CUCM Certificates.
Delete the CUCM trust lists
Click Delete CTL/ITL to remove the trust lists.
As a general rule, you should not delete old CTL (Certificate Trust List) and ITL (Initial Trust List) files.
In these cases, you must still delete them:
• When you change the CUCM IP address.
• When you move the endpoint between CUCM clusters.
• When you need to re-generate or change the CUCM certificate.
Overview of trust list fingerprints and certificates
The trust lists’ fingerprints and an overview of the certificates in the lists are displayed on the web page.
This information may be useful for troubleshooting.
More information about trust lists
For more information about CUCM and trust lists, read the Deployment guide for TelePresence endpoints on CUCM that is available on the Cisco web site.
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Change the persistency mode

Sign in to the web interface, navigate to Security >
Non-persistent Mode.
Check the persistency status
The active radio buttons show the current persistency status of the video system.
Alternatively, navigate to Setup > Status > Security > Persistency to see the status.
Change the persistency settings
1. Click the radio buttons to set the persistency for configurations, call history, internal logging, local phonebook (local directory and favorites) and IP connectivity (DHCP) information.
2. Click Save an d reboot....
The video system restarts automatically. After the restart, the behavior changes according to the new persistency settings.
Logs, configurations and other data that was stored before the switch to Non-persistent mode, are NOT cleared or deleted.
About persistency mode
By default, all persistency settings are set to Persistent. This means that configurations, call history, internal logs, local phonebook (local directory and favorites list) and IP connectivity information are stored as normal. A system restart does not delete this information.
As a general rule, we recommend NOT to change the default settings for persistency. Non-persistent mode must be used in situations where a user is not supposed to see or trace back to any kind of logged information from the previous session.
In Non-persistent mode, the following information is lost or cleared each time the system restarts:
• System configuration changes
• Information about calls that are placed or received (call history)
• Internal log files
• Changes to the local contacts or favorites list
• All IP related information (DHCP) from the last session
In order to clear/delete information that was stored before changing to Non-persistent mode, you should factory reset the video system.
There is more information about performing a factory reset in the
 Factory reset the video system
ch a pter.
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Set strong security mode

Sign in to the web interface, navigate to Security >
Strong Security Mode.
Set strong security mode
Read carefully about the consequences of strong security mode before you continue.
1. If you want to use strong security mode, click
Enable Strong Security Mode.... and confirm
your choice in the dialog box that appears.
The video system restarts automatically.
2. Change the passphrase when you are prompted. The new passphrase must meet the strict criteria as described.
How to change the system passphrase is described in the  Change the system
passphrase ch a pter.
About strong security mode
Use strong security mode only when compliance with DoD JITC regulations is required.
Strong security mode sets very strict passphrase requirements, and requires all users to change their passphrase on the next sign in.
Return to normal mode
Click Disable Strong Security Mode... in order to restore the video system to normal mode. Confirm your choice in the dialog box that appears.
The video system restarts automatically.
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Set up Intelligent Proximity for content sharing (page 1 of 4)

Cisco Proximity allows users to see, control, capture and share content directly on their own mobile devices (smartphone, tablet, or laptop), when the device is near a video system.
The mobile device can automatically pair with the video system when it comes within range of ultrasound transmitted by the video system.
The number of simultaneous Proximity connections depends on the type of video system. The client warns new users if the maximum number of connections has been reached.
Video system Maximum number of connections
SX80 10
SX20 7
SX10 7
MX700, MX800 10
MX200 G2, MX300 G2 7
Proximity services
Place calls and control the video system:
• Dial, mute, adjust volume, hang up
• Available on smartphones and tablets (iOS and Android)
View shared content on a mobile device:
• View shared content, review previous slides, save selected slides
• Available on smartphones and tablets (iOS and Android)
Wireless share from a mobile device:
• Share content without connecting a presentation cable
• Available on laptops (OS X and Windows)
Place calls and control the video system
View shared content on a mobile device
Wireless share from a mobile device
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Set up Intelligent Proximity for content sharing (page 2 of 4)
About ultrasound
Cisco video systems emit ultrasound as part of the Proximity feature.
Most people are exposed to ultrasound more or less daily in many environments, including industry, commercial applications and home appliances.
MX Series
In our integrated MX Series systems, the ultrasound sound pressure level is below 75 dB at a distance of 75 cm or more from the loudspeaker.
Even if airborne ultrasound may cause subjective effects for some individuals, it is very unlikely that any effects will occur for levels below 75 dB.
SX Series
For SX Series systems, which use third-party loudspeakers, we do not know the sound pressure level.
The volume control on the remote control or Touch controller does not affect the ultrasound sound pressure level; only the volume control on the loudspeaker itself, and the Peripherals >
Pairing > Ultrasound > Volume > MaxLevel setting has an effect.
Headsets
We do not know the sound pressure level for headsets. Therefore we recommend not to use a headset with MX Series and SX Series video systems, if you have switched on Proximity (ultrasound).
Install a Cisco Proximity client
Where to find the clients
You can download the Cisco Proximity clients for smartphones and tablets (Android and iOS), and laptops (Windows and OS X) free of charge from ► http://proximity.cisco.com
Clients for smartphones and tablets are also available directly through Google Play (Android) and Apple App Store (iOS).
End-user license agreement
Read the end-user license agreement carefully,
http://www.cisco.com/c/en/us/td/docs/general/warranty/ English/EU1KEN_.html
Supported operating systems
• iOS 7 and above
• Android 4.0 and above
• Mac OS X 10.9 and above
• Windows 7 and above The tile based interface introduced with Windows 8 is not
supported. The client is launched as a public Beta.
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Set up Intelligent Proximity for content sharing (page 3 of 4)
Enable the Proximity services
All Proximity services are disabled by default.
1. Sign in to the web interface, and navigate to Setup >
Configuration.
2. Go to Proximity > Mode, and switch Proximity On.
The video system starts sending ultrasound pairing messages.
3. Enable the services you want to allow.
In order to fully utilise the Proximity functionality, we recommend that you enable all services.
Place calls and control the video system:
• Go to Proximity > Services > CallControl and choose
Enabled.
View shared content on a mobile device:
• Go to Proximity > Services > ContentShare > FromClients
and choose Enabled.
Wireless share from a mobile device:
• Go to Proximity > Services > ContentShare > ToClients
and choose Enabled.
Disable Proximity temporarily
You can temporarily disable Proximity in a meeting. This is useful in meetings where you want to prevent devices in the room from receiving content.
1. Select the settings icon (cogwheel) on the home screen, or in the status bar of the Touch controller.
2. Switch Proximity on or off with the toggle button.
The Proximity indicator
The Proximity indicator is shown on both the main display and the Touch controller.
Proximity is On, and at least one service is enabled.
The Proximity feature is temporarily disabled.
About Proximity
When Proximity is switched On, the video system transmits ultrasound pairing messages.
The Proximity feature is switched Off by default, because the use of third-party speakers may need additional testing for Proximity to work as expected. In rare cases the ultrasound may cause audio artifacts. If so, consider to decrease the maximum ultrasound volume with the
Peripherals > Pairing > Ultrasound > Volume > MaxLevel setting
The ultrasound pairing messages are received by nearby devices with Proximity clients, and triggers the authentication and authorization of the device.
For the best user experience, Cisco recommends that Proximity always is switched On
In order to get full access to Proximity, the Proximity services (Proximity >
Services > ...) must be Enabled as well.
*
.
*
We recommend not to use a headset, if you have switched on Proximity (ultrasound).
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Set up Intelligent Proximity for content sharing (page 4 of 4)
Room considerations
Room acoustics
• Rooms with hard surfaces may cause challenges due to severe audio reflections. Acoustical treatment of meeting rooms is always highly recommended for the best meeting experience as well as Intelligent Proximity performance.
• Cisco recommends only one video system with Intelligent Proximity enabled in a room. Otherwise, interference is likely to occur, which may lead to problems with device discovery and session maintenance.
Basic troubleshooting
Cannot detect devices with Proximity clients
• Check if the video system is in standby mode. Ultrasound is not transmitted if the speakers (for example a TV in standby mode) are turned off.
• Check the speaker volume. The volume control on a speaker itself (not the volume controlled using the remote control or Touch 10) affects the ultrasound volume. If the volume is too low, the listening devices cannot detect the ultrasound pairing messages.
• Some Windows laptops are not able to record sound in the ultrasound frequency range (20 to frequency limitations with the sound card, sound driver or the internal microphone of the particular device. Refer to the Support forum for more information.
kHz-2 2 kHz). This can be due
About privacy
In the Cisco Privacy statement and the Cisco Proximity Supplement you find information about data collection in the clients and privacy concerns that needs to be considered when deploying this feature in the organization. Refer to:
http://www.cisco.com/web/siteassets/legal/privacy.html
You can temporarily disable Proximity in a meeting from the Touch controller. This is useful in meetings where you want to prevent devices in the room from receiving content.
You cannot temporarily disable Proximity if using the TRC6 remote control.
Additional resources
Cisco Intelligent Proximity site:
https://www.cisco.com/go/proximity
Support forum:
https://www.cisco.com/go/proximity­support
Audio artifacts
If you can hear audio artifacts, like humming or clipping noise, decrease the maximum ultrasound volume (Peripherals > Pairing > Ultrasound > Volume > MaxLevel).
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Adjust the video quality to call rate ratio

Optimal definition profile
The optimal definition profile should reflect the lighting conditions in the video conferencing room and the quality of the camera (video input source). The better the lighting conditions and the better the quality of the camera, the higher the profile should be used. In good lighting conditions, the video encoder will provide better quality (higher resolution or frame rate) for a given call rate.
Generally, the Medium profile is recommended. However, if the lighting conditions are very good, we recommend that you test the endpoint on the various Optimal Definition Profile settings before deciding on a profile. The High profile may be set in order to increase the resolution for a given call rate.
Some typical resolutions used for different optimal definition profiles, call rates and transmit frame rates are shown in the table. The resolution and frame rate must be supported by both the calling and called systems.
Threshold for sending video at 60 fps
Use the Video Input Connector n OptimalDefinition Threshold60fps setting to decide when to allow sending video at 60 fps.
For all resolutions lower than this threshold, the maximum transmitted frame rate will be 30 fps; for higher resolutions, 60 fps is possible if the available bandwidth is adequate.
Sign in to the web interface and navigate to Setup >
Configuration.
1. Go to Video > Input > Connector n > Quality and set the
video quality parameter to Motion.
2. Go to Video > Input > Connector n > OptimalDefinition >
Profile and choose the preferred optimal definition profile.
3. Go to Video > Input > Connector n > OptimalDefinition
> Threshold60fps to set the threshold below which the
maximum transmitted frame rate will be 30 fps.
Typical resolutions used for different optimal definition profiles, call rates and frame rates
Frame
rate
30 fps
60 fps
Optimal
Definition
Profile
Normal 512 × 288 1024 × 576 1280 × 720 1280 × 720 1920 × 1080 1920 × 1080 1920 × 1080
Medium 64 0 × 360 1280 × 720 1280 × 720 1280 × 720 1920 × 1080 1920 × 1080 1920 × 1080
High 768 × 448 1280 × 720 1280 × 720 1920 × 1080 1920 × 1080 1920 × 1080 1920 × 1080
Normal 256 × 144 512 × 288 768 × 448 1024 × 576 1280 × 720 1280 × 720 1920 × 1080
Medium 256 × 144 768 × 44 8 1024 × 576 1024 × 576 1280 × 720 1920 × 1080 1920 × 1080
High 512 × 288 1024 × 576 1280 × 720 1280 × 720 1920 × 1080 1920 × 1080 1920 × 1080
256 kbps 768 k bps 115 2 k b ps 1472 k b ps 2560 kbps 4 Mbps 6 Mbps
Call rate
Video input quality settings
The Video Input Connector n Quality setting must be set to Motion for the optimal definition settings to take any effect. With the video input quality set to Sharpness, the endpoint will transmit the highest resolution possible, regardless of frame rate.
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Packet loss resilience - ClearPath

ClearPath introduces several mechanisms for advanced packet loss resilience. These mechanisms increase the experienced quality when you use your video system in an error prone environment.
ClearPath is a Cisco proprietary protocol. All endpoints running CE software support ClearPath.
If the involved endpoints and infrastructure elements support ClearPath, all packet loss resilience mechanisms are used in point-to-point connections (including hosted conferences). Only some of the mechanisms are supported in MultiSite conferences.
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Choose wallpaper

Sign in to the web interface, and navigate to Setup >
Personalization.
Choose wallpaper
Choose a wallpaper from the list.
The active wallpaper is highlighted.
Upload a custom wallpaper
Overwrites any old custom wallpaper.
1. Click Browse... and locate the custom wallpaper image file.
2. Click Upload to save the file on the video system.
Supported file formats: BMP, GIF, JPEG, PNG
Maximum file size: 4 MByte
The custom wallpaper is automatically activated once uploaded.
About a custom wallpaper
If you want the company logo or another custom picture as background on the main display, you may upload and use a custom wallpaper.
You can only store one custom wallpaper on the video system at a time; a new custom wallpaper overwrites the old one.
When you use a custom wallpaper, these items are removed from the main display:
• The large clock
• The list of upcoming meetings
Delete the custom wallpaper
Delete fully removes the custom
wallpaper from the video system.
You have to upload it anew if you want use it again.
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Choose a ringtone and set the ringtone volume

Sign in to the web interface, and navigate to Setup >
Personalization.
Change the ringtone
1. Choose a ringtone from the drop-down list.
2. Click Save to make it the active ringtone.
Set the ringtone volume
Use the slide bar to adjust the ringtone volume.
About ringtones
A set of ringtones are installed on the video system. Use the web interface to chose a ringtone, and set the ringtone volume.
You can play back the chosen ringtone from the web interface. Note that the ringtone will be played back on the video system itself, and not on the computer running the web interface.
Play back the ringtone
Click the play button ( ►  ) to play back the ringtone.
Use the stop button (  ) to end the playback.
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Manage local contacts

Sign in to the web interface and navigate to
Setup > Local Contacts.
Import/Export contacts from file
Click Export to save the local contacts in a file; and click Import to bring in contacts from a file.
The current local contacts are discarded when you import new contacts from a file.
Add or edit a contact
1. Click Add contact to make a new local contact, or click a contact’s name followed by Edit contact.
2. Fill in or update the form that pops up.
Choose a folder in the folder drop down list in order to store the contact in a sub-folder.
Click Add contact method and fill in the new input fields if you want to store more than one contact method for the contact (for example video address, telephone and mobile number).
3. Click Save to store the local contact.
Delete a contact
1. Click a contacts name followed by
Edit contact.
2. Click Delete to remove the local contact.
Add or edit a sub-folder
1. Click Add folder to make a new sub-folder, or click one of the listed sub-folders followed by
Edit folder to change an existing sub-folder.
2. Fill in or update the form that pops up.
3. Click Save to create or update the folder.
Delete a sub-folder
1. Click Edit folder.
2. Click Delete to remove the folder and all its contacts and sub-folders. Confirm your choice in the dialog that pops up.
Where to find the local contacts
Touch controller: Tap Contacts >
Favorites to find all local contacts.
Remote control and on-screen menu: Select Call > Directory > Local
contacts. The local contacts are listed
alphabetically without regard to the folder hierarchy.
Web interface: Click Call Control, and open the Local tab in the Contacts section.
Favorites list
The Favorites list is only available in the on-screen menu. It is not available on the Touch controller or the web interface.
Select Call > Favorites to find the list. You can add both Local contacts and other Directory entries to the Favorites list.
Also, a directory entry that is marked as a favorite is automatically copied to the Local contacts folder.
Add a contact to the Favorites list
Remote control and on-screen menu: Navigate to the contact, and then . Click Mark as Favorite.
Web interface: Navigate to Setup >
Local Contacts. Click the star next to the
contact.
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Peripherals

Maintenance
System settings
Appendices
Peripherals
Chapter 3
Peripherals
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Connect monitors (page 1 of 2)

You can connect up to two monitors. The codec distributes the layout on all available monitors.
Always switch off power when you connect and disconnect monitors and other peripherals.
Connector 1 (HDMI), default connector for the main monitor
Connector 2 (HDMI)*
*
Use of Connector 2 requires the Dual Display option.
Video outputs
About video outputs
SX20 has two HDMI video outputs. They can be used simultaneously. There is audio only on Connector 1.
Typically, the outputs are used for monitors or other displays.
Automatic setup
There is no special configuration needed on the codec in order to support dual monitors scenarios. By default the number of monitors are auto-detected, and the role of each monitor ­whether it is intended to be the first, or second monitor - is automatically set according to the physical connections.
For example, if the total number of monitors are two, the following settings will be assumed when set to Auto:
Video > Monitors : Dual
Video > Output > Connector 1 > MonitorRole : First
Video > Output > Connector 2 > MonitorRole : Second
These settings can be changed if necessary, but for ease of use no configuration is required in order to use the default values.
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When do you need manual setup
You can override the default behavior by setting one or more settings manually. You need manual setup when you want to:
• Dedicate a monitor to only show presentations
• Replicate the same layout on more than one monitor
• Show the on-screen messages and indicators (OSD) on another monitor than the video output with the lowest number
• Set the resolution manually, e.g. if the codec fails to detect the native resolution and refresh rate of a monitor
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Peripherals
Maintenance
System settings
Appendices
Peripherals
Connect monitors (page 2 of 2)
Manual setup
The automatic setup works well for common single monitor, and dual monitors scenarios. For more complex scenarios, you may need manual configuration.
Sign in to the web interface and navigate to Setup > Configuration, to find the settings referred below.
Set a role for each monitor
Define a role for each monitor with the Video > Output >
Connector n > MonitorRole
setting.
Choose monitor roles that match your monitor setup.
Only one monitor can have monitor role First.
Set the number of monitors
Set the number of monitors with different layouts in your setup with the Video >
Monitors setting.
When set to Auto, the codec automatically detects if a monitor is connected to a connector, and thereby also determines the number of monitors in the setup.
The other options allow you to fix a single, or dual monitor setup; and to dedicate one monitor for presentations.
If set to Single, Connector 2 is disabled.
Choose on which monitor to display messages and indicators
Define on which monitor to display the messages and indicators on-screen with the
UserInterface > OSD > Output
setting.
When set to Auto, the codec determines which monitor to use based on the number of the connector.
Set the monitor resolution and refresh rate
The codec reads the native resolution of a monitor and outputs this if possible. Typically, this gives the best possible picture for the monitor.
If auto-detection of resolution and refresh rate fails, you must set the resolution manually with the Video > Output >
Connector n > Resolution
setting.
About the number of monitors and the role of each monitor
The Video > Output > Connector n >
MonitorRole setting assigns a role to the
monitor that is connected to the output. The monitor role decides which layout (call participants and presentation) will appear on the monitor.
Monitors with different monitor roles have different layouts.
The Video > Monitors setting must reflect the number of different layouts in your room setup.
Note that a monitor can be reserved for presentations.
Example 1: Two monitors in total, and the second monitor is dedicated to only show presentations:
Video > Monitors : DualPresentationOnly
Video > Output > Connector 1 > MonitorRole : Auto
Video > Output > Connector 2 > MonitorRole : Auto
UserInterface > OSD > Output : Auto
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Example 2: One monitor in total, and a recording device is attached to Connector 2 (HDMI):
Video > Monitors : Auto
Video > Output > Connector 1 > MonitorRole : Auto
Video > Output > Connector 2 > MonitorRole : Recorder
UserInterface > OSD > Output : Auto
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Connect input sources (page 1 of 2)

You can connect two input sources to the codec: a camera, and a computer (or other content source).
Sign in to the web interface and navigate to Setup >
Configuration, to find the settings referred below.
Connector 1 (HDMI and camera control)
Connect a camera
Connector 1 (combined HDMI and camera control) is a dedicated camera connector.
Refer to the ►Connector pin-out schemes appendix for more information about the camera connector.
The following Cisco cameras are supported:
• PrecisionHD 1080p 2.5x
• Precision 40 (PrecisionHD 1080p 4xS2)
• PrecisionHD 1080p 12x
Connect a computer
Connect a computer to the Connector 2 (DVI-I) in order to share content locally or with conference participants.
To get audio when using DVI-I, you must also connect the computer to the codec’s Audio Line input (mini-jack).
Connector 2 (DVI-I)
Audio Line input
Computer input
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Connect input sources (page 2 of 2)
About video and content quality
Use the Video > Input > Connector n > Quality setting to optimize quality with respect to motion or sharpness.
Typically, you should choose Motion when a large number of participants are present or when there is a lot of motion in the picture. Choose Sharpness when you want the highest quality of detailed images and graphics.
The default value is Motion for Connector 1; and Sharpness for Connector 2.
Set type and name for the input sources
We recommend that you set type and name for the input sources:
Video > Input > Connector n > InputSourceType
Video > Input > Connector n > Name
These settings determine the names and icons that are shown on the user interfaces. Intuitive names and icons make source selection easier.
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Real-time communication requirements for displays

We have put in a lot of effort to minimize the camera to screen delay on our TelePresence endpoints, and also to detect and compensate for total delay between the audio and video components.
We recommend that you use displays with low delay to increase the naturalness of communications. We also recommend that you test a sample before ordering a large number of displays.
Delay through most displays is often very high (>100 ms) and is therefore detrimental to real-time communication quality.
The following display settings may reduce the delay:
• Activate Game mode, PC mode or similar modes that are designed to reduce the response time and normally also the delay
• Deactivate motion smoothing, like Motion Flow, Natural Motion, or any other video processing that introduces additional delay
• Deactivate advanced audio processing, like Virtual Surround effects and Dynamic Compression, which will make any acoustic echo canceller malfunction
• Change to a different HDMI input
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Connect the Touch 10 controller

In order to use Touch 10 as user interface for SX20, Touc h 10 must be paired to the codec via the network (LAN). This is referred to as remote pairing.
(page 1 of 2)
Connect Touch 10 to the codec via the network (LAN)
Connect Touch 10 and the codec to network wall sockets or to a network switch as illustrated.
Touch 10 set-up
Once Touch 10 is connected to power, the set-up procedure begins. Follow the instructions on screen.
When the Select a room system screen appears, note the following:
• A list of codecs signalling that they are available for paring will show up on the screen. Tap the name of the codec you want to pair with.
Note that the following must be fulfilled for a codec to show up in the list:
• The codec and Touch 10 must be on the same subnet.
• The codec must have been restarted within the last 10 minutes. If the codec does not appear in the list, try restarting it.
• If the codec does not appear in the list of available codecs, enter its IP address or hostname in the input field. Tap Enter or Continue.
• You have to log in with username and passphrase for the paring process to commence. Tap Login or Continue.
A user with the USER role is sufficient; you do not need the ADMIN role to perform this task.
Read more about how to create a user account and assign a role to it in the ► User administration chapt er.
If Touch 10 needs software upgrade, new software will be downloaded from the codec and installed on the unit automatically as part of the set-up procedure. Touch 10 restarts after the upgrade.
Power
• 100-240 VAC
• 50/60 Hz
SWITCH
PoE
injector
Contact information
The code c’s name or address is displayed in the status bar when Touch 10 is successfully paired to the codec.
AP
Standard Ethernet cable
Standard Ethernet cable
PoE rated Ethernet cable
The Ethernet connector is behind the lid at the rear of Touch 10.
Network (LAN)
Network (LAN)
1
If the network infrastructure provides Power over Ethernet (PoE), you do not need a PoE injector; Touch 10 should be connected directly to the wall socket (Ethernet switch) with a PoE rated Ethernet cable.
For safety, the PoE source must be in the same building as Touch 10. The PoE rated Ethernet cable can be up to 100 m (330 ft).
1
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Connect the Touch 10 controller (page 2 of 2)
Touch 10 physical interface
Touch screen
Adjustable support to accommodate individual ergonomic needs
Sound bar for audio adjustment
Audio mute
Two USB connectors (not in use)
Mini-jack, 3.5 mm (not in use)
Micro-USB: for maintenance only
Ethernet with PoE: for power and Ethernet
Not in use
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Maintenance

System settings
Appendices
Maintenance
Chapter 4
Maintenance
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Upgrade the system software (page 1 of 2)

About upgrading from TC to CE software
CE8.x is the evolution of TC7.x software. CE8.x inherits years of development in the TC software while being more streamlined, providing higher quality and higher feature velocit y.
It is important to carefully consider the upgrade requirements of CE8.x and the functionality changes compared to TC7.x software before upgrading.
We highly recommend upgrading endpoints to TC7.3.3 or later before proceeding with the upgrade to CE8.0 or later. Upgrading to CE software from TC7.3.0 and TC7.3.1 is not supported via the web interface.
If you do not take into account these considerations, upgrading to CE8.x can leave you with a non-functioning deployment that requires you to downgrade.
Upgrade via Cisco TMS or
CUCM. Alternatively upgrade
to TC7.3.3 or later before
attempting to upgrade via the
web interface
Remain on TC7.x.
A TRC6 remote control or
Touch 10 is required in order
to use CE8.x
Use TC7.x software
Yes
Yes
Yes
Install CE8.0 or later?
Are your endpoints
running TC7.3.1 or
earlier?
No
Do you use a TRC5
remote control or
Tou c h 8?
No
Do you require
features that are
no longer
supported?
*
No
Upgrade to TMS 15.0 or later
*
CE software does not support the following features and products:
- MultiWay conferencing
- CTMS conferencing
- MediaNet
- Displays that do not support 16:9 resolution
Also note that CE software does not support the E X Series, C Series, Profile Series, and first-generation MX200 and MX300
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Update your application to the
new API commands before
installing CE8.0 or later
57
Yes
Yes
Do you use TMS, and have an older version
than TMS 15.0?
No
Are you currently using the API (for
example Crestron or
AMX)?
No
Install CE8.0 or later
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Upgrade the system software (page 2 of 2)
Sign in to the web interface and navigate to Maintenance >
Software Upgrade.
Download new software
For software download, go to the Cisco Download Software web page:
 http://www.cisco.com/cisco/software/navigator.html.
Then navigate to your product.
The format of the file name is “s 52010ce 8_2_x.pkg” or “s 5 2 011ce n c 8_2_x.pkg” (non-crypto). Each software version has a unique file name.
Install new software
Download the appropriate software package and store it on your computer. This is a .pkg file.
1. Click Browse... and find the .pkg file that contains the new software.
The software version will be detected and shown.
2. Click Install software to start the installation process.
Software release notes
For a complete overview of the news and changes, we recommend reading the Software Release Notes (CE8).
Go to:  http://www.cisco.com/c/en/us/support/
collaboration-endpoints/telepresence-quick-set-series/tsd­products-support-series-home.html
About software versions
This video conference system is using CE software. The version described in this document is CE8.2.x.
The complete installation normally take no longer than 15minutes. You can follow the progress on the web page. The video system restarts automatically after the installation.
You must sign in anew in order to continue working with the web interface after the restart.
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Check software version
The software version shows here
when you have selected a file.
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Maintenance

Add option keys

Sign in to the web interface and navigate to Maintenance >
Option Keys.
You see a list of all option keys, also the ones that are not installed on your video system.
Contact your Cisco representative for information about how to get option keys for the uninstalled options.
The video system’s serial number
You need the video system’s serial number when ordering an option key.
Add an option key
1. Enter an Option Key in the appropriate text input field.
2. Click Add option key.
If you want to add more than one option key, repeat these steps for all keys.
About option keys
Your video system may or may not have one or more software options installed. In order to activate the optional functionality the corresponding option key must be present on the video system.
Each video system has unique option keys.
Option keys are not deleted when performing a software upgrade or factory reset, so they need to be added only once.
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System status

System information overview
Sign in to the web interface to see the System Information page.
This page shows the product type, system name and basic information about the hardware, software, installed options and network address. Registration status for the video networks (SIP and H.323) is included, as well as the number/URI to use when making a call to the system.
Detailed system status
Sign in to the web interface, and navigate to Setup > Status in order to find more detailed status information*.
Search for a status entry
Enter as many letters as needed in the search field. All entries that contain these letters are shown in the right pane. Entries that have these letters in their value space are also shown.
Select a category and navigate to the correct status
The system status is grouped in categories. Choose a category in the left pane to show the related status to the right.
*
The status shown in the illustration ser ve as an example. The status of your system may be different.
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Run diagnostics

Sign in to the web interface and navigate to Maintenance >
Diagnostics.
The diagnostics page lists the status for some common sources of errors
Errors and critical issues are clearly marked in red color; warnings are yellow.
*
.
Run diagnostics
Click Re-run diagnostics to ensure that the list is up to date.
Leave standby mode
Click Deactivate standby to wake up a video system that is in standby mode.
*
The messages shown in the illustration serve as examples. Your system may show other information.
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Download log files

Sign in to the web interface and navigate to
Maintenance > System Logs.
Download all log files
Click Download logs archive... and follow the instructions.
An anonymized call history is included in the log files by default.
Use the drop down list if you want to exclude the call history from the log files, or if you want to include the full call history (non-anonymous caller/callee).
Open/save one log file
Click the file name to open the log file in the web browser; right click to save the file on the computer.
Start extended logging
Click Start extended logging....
Extended logging lasts for 3 or 10 minutes, depending on whether full capture of network traffic is included or not.
Click Stop extended logging if you want to stop the extended logging before it times out.
As default, the network traffic is not captured. Use the drop down menu if you want to include partial or full capture of network traffic.
About log files
The log files are Cisco specific debug files which may be requested by the Cisco support organization if you need technical support.
The current log files are time stamped event log files.
All current log files are archived in a time stamped historical log file each time the video system restarts. If the maximum number of historical log files is reached, the oldest one will be overwritten.
Extended logging mode
Extended logging mode may be switched on to help diagnose network issues and problems during call setup. While in this mode more information is stored in the log files.
Extended logging uses more of the video system’s resources, and may cause the video system to under-perform. Only use extended logging mode when you are troubleshooting an issue.
Refresh a log file list
Click the refresh button for Current logs or Historical logs to update the corresponding lists.
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Create a remote support user

Sign in to the web interface, navigate to Maintenance > System
Recovery and select the Remote Support User tab.
The remote support user should only be enabled for troubleshooting reasons when instructed by Cisco TAC.
Create remote support user
1. Click Create user.
2. Open a case with Cisco TAC.
3. Copy the text in the To ken field and send it to Cisco TAC.
4. Cisco TAC will generate a password.
The remote support user is valid for seven days, or until it is deleted.
About the remote support user
In cases where you need to diagnose problems on the video system you can create a remote support user.
The remote support user is granted read access to the system and has access to a limited set of commands that can aid troubleshooting.
You will need assistance from Cisco Technical Assistance Center (TAC) to acquire the password for the remote support user.
Delete remote support user
Click Delete user.
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Backup or restore a configuration

Sign in to the web interface and navigate to Maintenance >
Backup and Restore.
Show the current configuration
Click Preview backup to display the current settings on-screen.
Back up the current configuration
Click Take backup to store the configuration as a text file.
Restore configuration from backup
1. Click Browse... and find the backup file with the configuration you want to restore.
2. Click Restore to reconfigure the system as defined in the file.
Some settings require that you restart the video system before they take effect.
About configuration backup
All the system settings, which are available on the System configuration page, can be listed on-screen or stored as a backup text file.
The backup text file can be loaded back onto the system, thereby restoring the configuration.
We do not recommend that you load back a backup text file from TC software, onto a video system that is running CE software.
The configuration of the video system is likely to be incomplete, due to the differences between the two software generations.
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Revert to the previously used software image

Sign in to the web interface and navigate to Maintenance >
System Recovery.
We recommend you to back up the log files and configuration of the video system before you swap to the previously used software image.
Back up log files and system configuration
1. Select the Backup tab.
2. Click Download Logs and follow the instructions to save the log files on your computer.
3. Click Download Configuration Backup and follow the instructions to save the configuration file on your computer.
Revert to the previously used software image
Only administrators, or when in contact with Cisco technical support, should perform this procedure.
1. Select the Software Recovery Swap tab.
2. Click Switch to software: cex.y.z..., where x.y.z indicates the software version.
3. Click Yes to confirm your choice, or Cancel if you have changed your mind.
Wait while the system resets. The system restarts automatically when finished. This procedure may take a few minutes.
About the previously used software image
If there is a severe problem with the video system, switching to the previously used software image may help solving the problem.
If the system has not been factory reset since the last software upgrade, the previously used software image still resides on the system. You do not have to download the software again.
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Factory reset the video system (page 1 of 2)

If there is a severe problem with the video system, the last resort may be to reset it to its default factory settings.
It is not possible to undo a factory reset.
Always consider reverting to the previously used software image before performing a factory reset. In many situations this will recover the system. Read about software swapping in the ► Revert to the previously used
software image ch apte r.
We recommend that you use the web interface to factory reset the video system. If the web interface is not available, use the power button.
A factory reset implies:
• Call logs are deleted.
• Passphrases are reset to default.
• All system parameters are reset to default values.
• All files that have been uploaded to the system are deleted. This includes, but is not limited to, custom wallpaper, certificates, local contacts and favorites lists.
• The previous (inactive) software image is deleted.
• Option keys and release keys are not affected.
The video system restarts automatically after the factory reset. It is using the same software image as before.
Back up log files and system configuration
Sign in to the web interface and navigate to Maintenance
> System Recovery.
Back up log files and system configuration
1. Select the Backup tab.
2. Click Download Logs and follow the instructions to save the log files on your computer.
3. Click Download Configuration Backup and follow the instructions to save the configuration file on your computer.
Factory reset using the web interface
We recommend that you back up the log files and configuration of the video system before you continue with the factory reset.
Sign in to the web interface and navigate to Maintenance
> System Recovery.
1. Select the Factory Reset tab, and read the provided information carefully
2. Click Perform a factory reset....
3. Click Yes to confirm your choice, or Cancel if you have changed your mind.
4. Wait while the video system reverts to the default factory settings. The video system restarts automatically when finished. This may take a few minutes.
The video system confirms the factory reset by displaying a notification on the main screen. The notification disappears after approximately 10 seconds.
We recommend that you back up the log files and configuration of the video system before you perform a factory reset; otherwise these data will be lost.
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Factory reset the video system (page 2 of 2)
Factory reset using the power button
We recommend that you back up the log files and configuration of the video system before you continue with the factory reset.
1. Press and hold the power button until the LED light goes out completely and the system shuts down.
2. Press and hold the power button until the LEDs start blinking slowly (approximately 10 seconds). Then release the button.
3. Within four seconds after the LEDs start blinking, press the power button twice.
4. Wait while the video system reverts to the default factory settings. The video system restarts automatically when finished. This may take a few minutes.
The video system confirms the factory reset by displaying a notification on the main screen. The notification disappears after approximately 10 seconds.
If you failed to press the power button twice within the four seconds, the system will not revert to the default factory settings, and you will not see the confirmation message. If this happens, go back to step 1 and try again.
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Power button with
LED indicator
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Factory reset the Touch 10

In an error situation it may be required to factory reset the Touch controller to recover connectivity. This should be done only when in contact with the Cisco support organization.
When factory resetting the Touch controller the pairing information is lost, and the Touch itself (not the video system) is reverted to factory defaults.
It is not possible to undo a factory reset.
1. Locate the Mute and Volume down buttons.
2. Press and hold the Mute button until it starts blinking (red and green). It takes approximately 10 seconds.
3. Press the Volume down button twice.
Touch 10 automatically reverts to the default factory settings and restarts.
Touch 10 must be paired to the video system anew. When successfully paired it receives a new configuration automatically from the video system.
About pairing and how to connect Touch 10 to the video system
In order to use the Touch 10 controller, Touch 10 must be paired to the codec via LAN (remote pairing).
Read about pairing and how to connect Touch 10 to the video system in the
Connect the Touch 10 controller
ch a pter.
Mute
Volume down
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Capture user interface screenshots

Sign in to the web interface and navigate to Maintenance >
User Interface Screenshots.
Capture a screenshot
Click Take screenshot of Touch Panel to capture a screenshot of the Touch controller, or click Take screenshot of OSD to capture a screenshot of the on-screen display.
The screenshot displays in the area below the buttons. It may take up to 30 seconds before the screenshot is ready.
All captured snapshots are included in the list above the buttons. Click the screenshot ID to display the image.
Delete screenshots
If you want to delete all screenshots, click Remove all.
To delete just one screenshot, click
button for that screenshot.
the
×
About user interface screenshots
You can capture screenshots both of a Touch controller that is connected to the video system, and of the on-screen display (menus, indicators and messages on the main display).
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System settings

Appendices
System settings
Chapter 5
System settings
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System settings

Overview of the system settings

In the following pages you will find a complete list of the system settings which are configured from the Setup > Configuration page on the web interface.
Open a web browser and enter the IP address of the video system then sign in.
How to find the IP address
1. Select the settings icon (cogwheel) on the home screen, or in the status bar of the Touch controller.
2. Select System Information with the remote control, or
Settings > System Information on the Touch controller.
Audio settings ................................................................................................................. 76
Audio DefaultVolume ........................................................................................................... 76
Audio Input Line [1] VideoAssociation MuteOnInactiveVideo .............................................. 77
Audio Input Line [1] VideoAssociation VideoInputSource ................................................... 77
Audio Input Microphone [1..2] EchoControl Dereverberation .............................................. 77
Audio Input Microphone [1..2] EchoControl Mode .............................................................. 77
Audio Input Microphone [1..2] EchoControl NoiseReduction .............................................. 77
Audio Input Microphone [1..2] Level .................................................................................... 77
Audio Input Microphone [1..2] Mode ................................................................................... 78
Audio Microphones Mute Enabled ...................................................................................... 76
Audio Microphones PhantomVoltage .................................................................................. 76
Audio Output Line [1] Delay DelayMs .................................................................................. 78
Audio Output Line [1] Delay Mode ....................................................................................... 78
Audio SoundsAndAlerts RingTone ...................................................................................... 76
Audio SoundsAndAlerts RingVolume .................................................................................. 76
CallHistory settings ......................................................................................................... 79
CallHistory Mode ................................................................................................................. 79
Cameras settings ............................................................................................................ 80
Cameras Camera [1] Backlight DefaultMode ...................................................................... 80
Cameras Camera [1] Brightness DefaultLevel ..................................................................... 80
Cameras Camera [1] Brightness Mode ............................................................................... 80
Cameras Camera [1] Flip ..................................................................................................... 80
Cameras Camera [1] Focus Mode ....................................................................................... 80
Cameras Camera [1] Gamma Level .................................................................................... 81
Cameras Camera [1] Gamma Mode .................................................................................... 81
Cameras Camera [1] IrSensor ............................................................................................. 81
Cameras Camera [1] Mirror ................................................................................................. 81
Cameras Camera [1] MotorMoveDetection ......................................................................... 81
Cameras Camera [1] Whitebalance Level ........................................................................... 82
Cameras Camera [1] Whitebalance Mode .......................................................................... 82
Cameras PowerLine Frequency .......................................................................................... 82
Cameras Preset TriggerAutofocus ...................................................................................... 82
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Conference settings .......................................................................................................83
Conference ActiveControl Mode ........................................................................................ 83
Conference AutoAnswer Delay ........................................................................................... 83
Conference AutoAnswer Mode .......................................................................................... 83
Conference AutoAnswer Mute ........................................................................................... 83
Conference CallProtocolIPStack .........................................................................................83
Conference DefaultCall Protocol ........................................................................................ 84
Conference DefaultCall Rate ............................................................................................... 84
Conference DoNotDisturb DefaultTimeout ......................................................................... 84
Conference Encryption Mode ............................................................................................. 84
Conference FarEndControl Mode ....................................................................................... 84
Conference FarEndControl SignalCapability ....................................................................... 85
Conference IncomingMultisiteCall Mode ............................................................................ 86
Conference MaxReceiveCallRate ....................................................................................... 85
Conference MaxTotalReceiveCallRate ................................................................................ 85
Conference MaxTotalTransmitCallRate ............................................................................... 85
Conference MaxTransmitCallRate ....................................................................................... 85
Conference MicUnmuteOnDisconnect Mode ..................................................................... 86
Conference Multipoint Mode .............................................................................................. 86
Conference MultiStream Mode ........................................................................................... 86
Conference Presentation OnPlacedOnHold ....................................................................... 87
Conference Presentation RelayQuality ............................................................................... 87
Conference VideoBandwidth Mode .................................................................................... 87
Conference VideoBandwidth PresentationChannel Weight ............................................... 87
FacilityService settings ................................................................................................... 88
FacilityService Service [1..5] CallType ................................................................................ 88
FacilityService Service [1..5] Name..................................................................................... 88
FacilityService Service [1..5] Number ................................................................................. 88
FacilityService Service [1..5] Type ...................................................................................... 88
H323 settings ..................................................................................................................89
H323 Authentication LoginName ........................................................................................ 89
H323 Authentication Mode ................................................................................................. 89
H323 Authentication Password .......................................................................................... 89
H323 CallSetup Mode ......................................................................................................... 89
H323 Encryption KeySize .................................................................................................... 90
H323 Gatekeeper Address ................................................................................................. 90
H323 H323Alias E164 ......................................................................................................... 90
H323 H323Alias ID .............................................................................................................. 90
H323 NAT Address ............................................................................................................. 91
H323 NAT Mode ................................................................................................................. 90
H323 PortAllocation ............................................................................................................ 91
Logging settings ............................................................................................................. 92
Logging External Mode ....................................................................................................... 92
Logging External Protocol ................................................................................................... 92
Logging External Server Address ....................................................................................... 92
Logging External Server Port .............................................................................................. 92
Logging Mode ..................................................................................................................... 92
Network settings ............................................................................................................. 93
Network [1] DNS Domain Name .......................................................................................... 93
Network [1] DNS Server [1..3] Address ............................................................................... 93
Network [1] IEEE8021X AnonymousIdentity ........................................................................ 94
Network [1] IEEE8021X Eap Md5 ......................................................................................... 94
Network [1] IEEE8021X Eap Peap ........................................................................................ 95
Network [1] IEEE8021X Eap Tls ........................................................................................... 94
Network [1] IEEE8021X Eap Ttls ........................................................................................... 94
Network [1] IEEE8021X Identity ........................................................................................... 94
Network [1] IEEE8021X Mode .............................................................................................. 93
Network [1] IEEE8021X Password ....................................................................................... 94
Network [1] IEEE8021X TlsVerify ......................................................................................... 93
Network [1] IEEE8021X UseClientCertificate ....................................................................... 93
Network [1] IPStack ............................................................................................................. 95
Network [1] IPv4 Address .................................................................................................... 95
Network [1] IPv4 Assignment .............................................................................................. 95
Network [1] IPv4 Gateway ................................................................................................... 95
Network [1] IPv4 SubnetMask ............................................................................................. 95
Network [1] IPv6 Address .................................................................................................... 96
Network [1] IPv6 Assignment .............................................................................................. 96
Network [1] IPv6 DHCPOptions ........................................................................................... 96
Network [1] IPv6 Gateway ................................................................................................... 96
Network [1] MTU.................................................................................................................. 96
Network [1] QoS Diffserv Audio .......................................................................................... 97
Network [1] QoS Diffserv Data ............................................................................................ 97
Network [1] QoS Diffserv ICMPv6 ....................................................................................... 98
Network [1] QoS Diffserv NTP ............................................................................................. 98
Network [1] QoS Diffserv Signalling .................................................................................... 97
Network [1] QoS Diffserv Video .......................................................................................... 97
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Network [1] QoS Mode ........................................................................................................ 96
Network [1] RemoteAccess Allow ....................................................................................... 98
Network [1] Speed ............................................................................................................... 98
Network [1] TrafficControl Mode ......................................................................................... 99
Network [1] VLAN Voice Mode ............................................................................................ 99
Network [1] VLAN Voice VlanId ........................................................................................... 99
NetworkServices settings ............................................................................................. 100
NetworkServices CDP Mode ............................................................................................ 100
NetworkServices H323 Mode .......................................................................................... 100
NetworkServices HTTP Mode .......................................................................................... 100
NetworkServices HTTPS OCSP Mode ..............................................................................101
NetworkServices HTTPS OCSP URL ................................................................................101
NetworkServices HTTPS VerifyClientCertificate ...............................................................101
NetworkServices HTTPS VerifyServerCertificate ............................................................ 100
NetworkServices NTP Mode .............................................................................................101
NetworkServices NTP Server [1..3] Address .....................................................................101
NetworkServices SIP Mode ...............................................................................................101
NetworkServices SNMP CommunityName ...................................................................... 102
NetworkServices SNMP Host [1..3] Address .................................................................... 102
NetworkServices SNMP Mode ......................................................................................... 102
NetworkServices SNMP SystemContact.......................................................................... 102
NetworkServices SNMP SystemLocation ........................................................................ 102
NetworkServices SSH AllowPublicKey ............................................................................. 10 3
NetworkServices SSH Mode ............................................................................................ 103
NetworkServices Telnet Mode.......................................................................................... 103
NetworkServices UPnP Mode .......................................................................................... 103
NetworkServices UPnP Timeout ...................................................................................... 103
NetworkServices WelcomeText ........................................................................................ 104
NetworkServices XMLAPI Mode ...................................................................................... 104
Peripherals settings ...................................................................................................... 105
Peripherals Pairing CiscoTouchPanels RemotePairing ..................................................... 105
Peripherals Pairing Ultrasound Volume MaxLevel ............................................................ 105
Peripherals Pairing Ultrasound Volume Mode .................................................................. 105
Peripherals Profile Cameras ............................................................................................. 105
Peripherals Profile TouchPanels ....................................................................................... 106
Phonebook settings ...................................................................................................... 107
Phonebook Server [1] ID ................................................................................................... 107
Phonebook Server [1] Type ............................................................................................... 107
Phonebook Server [1] URL ................................................................................................ 107
Provisioning settings ..................................................................................................... 108
Provisioning Connectivity.................................................................................................. 108
Provisioning ExternalManager Address ............................................................................ 109
Provisioning ExternalManager AlternateAddress .............................................................. 109
Provisioning ExternalManager Domain ..............................................................................110
Provisioning ExternalManager Path .................................................................................. 109
Provisioning ExternalManager Protocol ............................................................................ 109
Provisioning HttpMethod .................................................................................................. 109
Provisioning LoginName ................................................................................................... 108
Provisioning Mode ............................................................................................................ 108
Provisioning Password ...................................................................................................... 10 9
Proximity settings ..........................................................................................................111
Proximity Mode .................................................................................................................. 111
Proximity Services CallControl ..........................................................................................111
Proximity Services ContentShare FromClients .................................................................. 111
Proximity Services ContentShare ToClients ...................................................................... 111
RoomReset settings .......................................................................................................112
RoomReset Control ............................................................................................................112
RTP settings ...................................................................................................................113
RTP Ports Range Start ....................................................................................................... 113
RTP Ports Range Stop .......................................................................................................113
Security settings ............................................................................................................114
Security Audit Logging Mode ............................................................................................114
Security Audit OnError Action ............................................................................................114
Security Audit Server Address .......................................................................................... 114
Security Audit Server Port ................................................................................................. 115
Security Audit Server PortAssignment .............................................................................. 115
Security Session InactivityTimeout ....................................................................................115
Security Session MaxSessionsPerUser.............................................................................115
Security Session MaxTotalSessions ..................................................................................115
Security Session ShowLastLogon .....................................................................................115
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SerialPort settings .........................................................................................................116
SerialPort BaudRate ...........................................................................................................116
SerialPort LoginRequired ................................................................................................... 116
SerialPort Mode .................................................................................................................116
SIP settings ....................................................................................................................117
SIP ANAT............................................................................................................................117
SIP Authentication Password .............................................................................................117
SIP Authentication UserName ...........................................................................................117
SIP D efau l tTranspo r t .......................................................................................................... 117
SIP DisplayName ................................................................................................................ 117
SIP Ice DefaultCandidate ...................................................................................................118
SIP Ice Mode ......................................................................................................................118
SIP Ice OfferTcpCandidates ............................................................................................... 118
SIP Line .............................................................................................................................. 118
SIP ListenPort ....................................................................................................................118
SIP Mailbox ........................................................................................................................118
SIP PreferredIPMedia .........................................................................................................119
SIP PreferredIPSignaling ....................................................................................................119
SIP Proxy [1..4] Address ..................................................................................................... 119
SIP TlsVerify .......................................................................................................................119
SIP Turn DiscoverMode .....................................................................................................119
SIP Turn DropRflx ............................................................................................................... 119
SIP Turn Password ............................................................................................................ 120
SIP Turn Server ................................................................................................................. 12 0
SIP Turn UserName........................................................................................................... 120
SIP Type ............................................................................................................................ 12 0
SIP URI .............................................................................................................................. 12 0
Standby settings ........................................................................................................... 121
Standby BootAction ...........................................................................................................121
Standby Control .................................................................................................................121
Standby Delay ....................................................................................................................121
Standby StandbyAction .....................................................................................................121
Standby WakeupAction ......................................................................................................121
SystemUnit settings ...................................................................................................... 122
SystemUnit IrSensor ......................................................................................................... 122
SystemUnit Name ............................................................................................................. 122
Time settings ................................................................................................................ 123
Time DateFormat .............................................................................................................. 123
Time TimeFormat .............................................................................................................. 123
Time Zone ..........................................................................................................................124
UserInterface settings ................................................................................................... 126
UserInterface ContactInfo Type ........................................................................................ 126
UserInterface KeyTones Mode .......................................................................................... 126
UserInterface Language ................................................................................................... 126
UserInterface OSD EncryptionIndicator ............................................................................ 12 6
UserInterface OSD Output .................................................................................................127
UserInterface UserPreferences .........................................................................................127
UserInterface Wallpaper ....................................................................................................127
UserManagement settings ............................................................................................ 128
UserManagement LDAP Admin Filter ............................................................................... 129
UserManagement LDAP Admin Group ............................................................................. 129
UserManagement LDAP Attribute ..................................................................................... 129
UserManagement LDAP Encryption ................................................................................. 12 8
UserManagement LDAP MinimumTLSVersion .................................................................. 128
UserManagement LDAP Mode ......................................................................................... 128
UserManagement LDAP Server Address ......................................................................... 128
UserManagement LDAP Server Port ................................................................................ 128
UserManagement LDAP VerifyServerCertificate .............................................................. 129
Video settings ............................................................................................................... 130
Video ActiveSpeaker DefaultPIPPosition .......................................................................... 130
Video DefaultLayoutFamily Local ...................................................................................... 13 0
Video DefaultLayoutFamily Remote ...................................................................................131
Video DefaultMainSource ..................................................................................................131
Video Input Connector [1..2] CameraControl CameraId ....................................................131
Video Input Connector [1..2] CameraControl Mode ...........................................................131
Video Input Connector [1..2] InputSourceType .................................................................. 132
Video Input Connector [1..2] Name ................................................................................... 132
Video Input Connector [1..2] OptimalDefinition Profile ...................................................... 133
Video Input Connector [1..2] OptimalDefinition Threshold60fps ....................................... 133
Video Input Connector [1..2] PresentationSelection ......................................................... 134
Video Input Connector [1..2] Quality ................................................................................. 132
Video Input Connector [1..2] RGBQuantizationRange ....................................................... 134
Video Input Connector [1..2] Visibility ................................................................................ 134
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Video Input Connector [2] DviType ................................................................................... 132
Video Layout DisableDisconnectedLocalOutputs ............................................................. 134
Video Monitors .................................................................................................................. 135
Video Output Connector [1..2] CEC Mode ........................................................................ 13 5
Video Output Connector [1..2] Location HorizontalOffset ................................................. 136
Video Output Connector [1..2] Location VerticalOffset ..................................................... 136
Video Output Connector [1..2] MonitorRole ...................................................................... 137
Video Output Connector [1..2] OverscanLevel .................................................................. 137
Video Output Connector [1..2] Resolution ......................................................................... 137
Video Output Connector [1..2] RGBQuantizatonRange ..................................................... 137
Video Presentation DefaultPIPPosition ............................................................................. 138
Video Presentation DefaultSource .................................................................................... 13 8
Video Selfview Default FullscreenMode ........................................................................... 138
Video Selfview Default Mode ............................................................................................ 13 8
Video Selfview Default OnMonitorRole ............................................................................. 139
Video Selfview Default PIPPosition ................................................................................... 139
Video Selfview OnCall Duration ........................................................................................ 139
Video Selfview OnCall Mode ............................................................................................ 139
Experimental settings ................................................................................................... 140
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Audio settings

Audio DefaultVolume

Define the default volume for the speakers. The volume is set to this value when you switch on or restart the video system. Use the Touch controller or remote control to change the volume while the video system is running. You may also use API commands (xCommand Audio Volume) to change the volume while the video system is running, and to reset to default value.
Requires user role: ADMIN, USER Default value: 50
Value space: Integer (0..100)
Select a value between 1 and 100. This corresponds to the dB range from -34.5 dB to 15 dB, in steps of 0.5 dB). If set to 0 the audio is switched off.

Audio Microphones Mute Enabled

Define the microphone mute behaviour on the video system.
Requires user role: ADMIN Default value: True
Value space: True/InCallOnly
True: Muting of audio is always available. InCallOnly: Muting of audio is only available when the device is in a call. When Idle it is
not possible to mute the microphone. This is useful when an external telephone service/ audio system is connected via the codec and is to be available when the codec is not in a call. When set to InCallOnly this will prevent the audio-system from being muted by mistake.

Audio Microphones PhantomVoltage

Define whether or not to always have phantom voltage (11 V +/- 1 V) on the microphone inputs.
Requires user role: ADMIN Default value: AlwaysOn
Value space: AlwaysOn/Auto
AlwaysOn: The phantom voltage is always on, also when nothing is connected. Use this value if you connect 3rd party microphones.
Auto: The phantom voltage is turned on if a Cisco microphone is connected; otherwise it is turned off. You can use this value if you are only using Cisco microphones, because the video system automatically detects if such a microphone is connected.

Audio SoundsAndAlerts RingTone

Define which ringtone to use for incoming calls.
Requires user role: ADMIN, USER Default value: Sunrise
Value space: Sunrise/Mischief/Ripples/Reflections/Vibes/Delight/Evolve/Playful/Ascent/ Calculation/Mellow/Ringer
Select a ringtone from the list.

Audio SoundsAndAlerts RingVolume

Define the ring volume for incoming calls.
Requires user role: ADMIN, USER Default value: 50
Value space: Integer (0..100)
The value goes in steps of 5 from 0 to 100 (from -34.5 dB to 15 dB). Volume 0 = Off.
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Audio Input Line [1] VideoAssociation MuteOnInactiveVideo

The audio source can be associated with a video source on the video input connector, and you can determine whether to play or mute audio depending on whether the video source is presented or not.
Requires user role: ADMIN Default value: On
Value space: Off/On
Off: The audio source is not associated with a video source. The audio will be played locally and to far end regardless of whether the video source is presented.
On: The audio source is associated with a video source. The audio will be played (locally and to far end) when the associated video source is presented. The audio will be muted when the video source is not presented.

Audio Input Line [1] VideoAssociation VideoInputSource

The audio source can be associated with a video source on the video input connector.
Requires user role: ADMIN Default value: 2
Value space: 1/2
Select the video input connector to associate the audio source with.

Audio Input Microphone [1..2] EchoControl Mode

The echo canceller continuously adjusts itself to the audio characteristics of the room, and compensates for any changes it detects in the audio environment. If the changes in the audio conditions are significant, the echo canceller may take a second or two to re-adjust.
Requires user role: ADMIN Default value: On
Value space: Off/On
Off: Turn off the echo control. Recommended if external echo cancellation or playback equipment is used.
On: Turn on the echo control. Recommended, in general, to prevent the far end from hearing their own audio. Once selected, echo cancellation is active at all times.

Audio Input Microphone [1..2] EchoControl NoiseReduction

The system has built-in noise reduction, which reduces stationary background noise, for example noise from air-conditioning systems, cooling fans etc. In addition, a high pass filter (Humfilter) reduces very low frequency noise. Noise reduction requires that Audio Input Microphone [n] EchoControl Mode is enabled.
Requires user role: ADMIN Default value: On
Value space: Off/On
Off: Turn off the noise reduction. On: Turn on the noise reduction. Recommended in the presence of low frequency noise.

Audio Input Microphone [1..2] EchoControl Dereverberation

The system has built-in signal processing to reduce the effect of room reverberation. Dereverberation requires that Audio Input Microphone [n] EchoControl Mode is enabled.
Requires user role: ADMIN Default value: Off
Value space: Off/On
Off: Turn off the dereverberation. On: Turn on the dereverberation.

Audio Input Microphone [1..2] Level

Define the audio level of the Microphone input connector.
Requires user role: ADMIN Default value: 14
Value space: Integer (0..24)
Select a value between 0 and 24, in steps of 1 dB.
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Audio Input Microphone [1..2] Mode

Disable or enable audio on the microphone connector.
Requires user role: ADMIN Default value: On
Value space: Off/On
Off: Disable the audio input microphone connector. On: Enable the audio input microphone connector.

Audio Output Line [1] Delay DelayMs

To obtain lip-synchronization, you can configure each audio line output with an extra delay that compensates for delay in other connected devices, for example TVs and external loudspeakers. The delay that you set here is either fixed or relative to the delay on the HDMI output, as defined in the Audio Output Line [n] Delay Mode setting.
Requires user role: ADMIN Default value: 0
Value space: Integer (0..290)
The delay in milliseconds.

Audio Output Line [1] Delay Mode

You may add extra delay to an audio line output with the Audio Output Line [n] Delay DelayMs setting. The extra delay added is either a fixed number of milliseconds, or a number of milliseconds relative to the detected delay on the HDMI output (typically introduced by the connected TV).
Requires user role: ADMIN Default value: RelativeToHDMI
Value space: Fixed/RelativeToHDMI
Fixed: Any extra delay (DelayMs) added to the output, will be a fixed number of millisecond.
RelativeToHDMI: Any extra delay (DelayMs) added to the output, will be relative to the detected delay on the HDMI output. The actual delay is HDMI-delay + DelayMs. The Audio Output Connectors Line [n] DelayMs status reports the actual delay.
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CallHistory settings

CallHistory Mode

Determine whether or not information about calls that are placed or received are stored, including missed calls and calls that are not answered (call history). This determines whether or not the calls appear in the Recents list in the user interfaces.
Requires user role: ADMIN Default value: On
Value space: Off/On
Off: New entries are not added to the call history. On: New entries are stored in the call history list.
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Cameras settings

Cameras Camera [1] Backlight DefaultMode

This configuration turns backlight compensation on or off. Backlight compensation is useful when there is much light behind the persons in the room. Without compensation the persons will easily appear very dark to the far end.
Requires user role: ADMIN, USER Default value: Off
Value space: Off/On
Off: Turn off the camera backlight compensation. On: Turn on the camera backlight compensation.

Cameras Camera [1] Brightness Mode

Define the camera brightness mode.
Requires user role: ADMIN, USER Default value: Auto
Value space: Auto/Manual
Auto: The camera brightness is automatically set by the system. Manual: Enable manual control of the camera brightness. The brightness level is set
using the Cameras Camera [n] Brightness DefaultLevel setting.

Cameras Camera [1] Brightness DefaultLevel

Define the brightness level. Requires the Cameras Camera [n] Brightness Mode to be set to Manual.

Cameras Camera [1] Flip

With Flip mode (vertical flip) you can flip the image upside down. Flipping applies both to the self-view and the video that is transmitted to the far end.
Requires user role: ADMIN, USER Default value: Auto
Value space: Auto/Off/On
Auto: If the camera detects that it is mounted upside down, the image is automatically flipped. If the camera cannot auto-detect whether it is mounted upside down or not, the image is not changed.
Off: Display the image on screen the normal way. On: Display the image flipped upside down. This setting is used when a camera is
mounted upside down, but cannot automatically detect which way it is mounted.

Cameras Camera [1] Focus Mode

Define the camera focus mode.
Requires user role: ADMIN, USER Default value: Auto
Value space: Auto/Manual
Auto: The camera will auto focus once a call is connected, as well as after moving the camera (pan, tilt, zoom). The system will use auto focus only for a few seconds to set the right focus; then auto focus is turned off to prevent continuous focus adjustments of the camera.
Manual: Turn the autofocus off and adjust the camera focus manually.
Requires user role: ADMIN, USER Default value: 20
Value space: Integer (1..31)
The brightness level.
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Cameras Camera [1] Gamma Mode

This setting enables gamma corrections, and applies only to cameras which support gamma mode. Gamma describes the nonlinear relationship between image pixels and monitor brightness.
Requires user role: ADMIN, USER Default value: Auto
Value space: Auto/Manual
Auto: Auto is the default and the recommended setting. Manual: In manual mode the gamma value is changed with the gamma level setting, ref.
Cameras Camera [n] Gamma Level.

Cameras Camera [1] Gamma Level

By setting the Gamma Level you can select which gamma correction table to use. This setting may be useful in difficult lighting conditions, where changes to the brightness setting does not provide satisfactory results. Requires the Cameras Camera [n] Gamma Mode to be set to Manual.
Requires user role: ADMIN, USER Default value: 0
Value space: Integer (0..7)
Define the gamma level.

Cameras Camera [1] IrSensor

A Precision camera has an IR sensor that is used when you operate the codec with a remote control. The IR sensor is located at the camera front, and the LED flickers when the IR sensor is activated by the remote control.

Cameras Camera [1] Mirror

With Mirror mode (horizontal flip) you can mirror the image on screen. Mirroring applies both to the self-view and the video that is transmitted to the far end
Requires user role: ADMIN, USER Default value: Auto
Value space: Auto/Off/On
Auto: If the camera detects that it is mounted upside down, the image is automatically mirrored. If the camera cannot auto-detect whether it is mounted upside down or not, the image is not changed.
Off: Display the image as other people see you. On: Display the image as you see yourself in a mirror.

Cameras Camera [1] MotorMoveDetection

This setting applies only when using a Cisco TelePresence PrecisionHD 1080p12x camera. If adjusting the camera position by hand you can configure whether the camera should keep
its new position or return to the preset or position it had before.
Requires user role: ADMIN, USER Default value: Off
Value space: Off/On
Off: When the camera position is adjusted manually the camera will keep this position until adjusted again. WARNING: If moving the camera by hand, the camera will not register the new pan and tilt values since there is no position feedback. This will result in wrong pan and tilt values when recalling the camera presets subsequently.
On: When the camera position is adjusted manually, or the camera detects that the motors have moved, it will first re-initialize (i.e. go to default position) then return to the preset/position it had before the camera was adjusted.
Requires user role: ADMIN, USER Default value: On
Value space: Off/On
Off: Disable the IR sensor of the camera. On: Enable the IR sensor of the camera.
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Cameras Camera [1] Whitebalance Mode

Define the camera white balance mode.
Requires user role: ADMIN, USER Default value: Auto
Value space: Auto/Manual
Auto: The camera will continuously adjust the white balance depending on the camera view.
Manual: Enables manual control of the camera white balance. The white balance level is set using the Cameras Camera [n] Whitebalance Level setting.

Cameras Camera [1] Whitebalance Level

Define the white balance level. Requires the Cameras Camera [n] Whitebalance Mode to be set to manual.
Requires user role: ADMIN, USER Default value: 1
Value space: Integer (1..16)
The white balance level.

Cameras PowerLine Frequency

If your camera supports power line frequency anti-flickering, the camera is able to compensate for any flicker noise from the electrical power supply. You should set this camera configuration based on your power line frequency. If your camera supports auto detection of line frequency, you can select the Auto option in the configuration.
All Cisco Precision cameras support both anti-flickering and auto detection of line frequency. Auto is the default value, so you should change this setting if you have a camera that does not support auto detection.

Cameras Preset TriggerAutofocus

The current position (pan and tilt), zoom and focus are stored with a preset. Use this setting to determine if the camera should refocus or use the focus value that is stored with the preset.
Requires user role: ADMIN Default value: Auto
Value space: Auto/Off/On
Auto: Whether the camera refocuses or not when selecting a preset, depends on the camera type.
Off: The focus value that is stored with the preset will be used. The camera will not refocus when selecting a preset.
On: The camera will refocus when selecting a preset. The focus value that is stored with the preset may be overridden.
Requires user role: ADMIN Default value: Auto
Value space: 50Hz/60Hz/Auto
50Hz: Use this value when the power line frequency is 50 Hz. 60Hz: Use this value when the power line frequency is 60 Hz. Auto: Allow the camera to detect the power frequency automatically.
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Conference settings

Conference ActiveControl Mode

Active control is a feature that allows conference participants to administer a conference on Cisco TelePresence Server using the video system's interfaces. Each user can see the participant list, change video layout, disconnect participants, etc. from the interface. The active control feature is enabled by default, provided that it is supported by the infrastructure (Cisco Unified Communications Manager (CUCM) version 9.1.2 or newer, Cisco TelePresence Video Communication Server (VCS) version X8.1 or newer). Change this setting if you want to disable the active control features.
Requires user role: ADMIN Default value: Auto
Value space: Auto/Off
Auto: Active control is enabled when supported by the infrastructure. Off: Active control is disabled.

Conference AutoAnswer Mode

Define the auto answer mode. Use the Conference AutoAnswer Delay setting if you want the system to wait a number of seconds before answering the call, and use the Conference AutoAnswer Mute setting if you want your microphone to be muted when the call is answered.
Requires user role: ADMIN Default value: Off
Value space: Off/On
Off: You must answer incomming calls manually by pressing the OK key or the green Call key on the remote control, or by tapping Answer on the Touch controller.
On: The system automatically answers incoming calls, except if you are already in a call. You must always answer or decline incoming calls manually when you are already engaged in a call.

Conference AutoAnswer Mute

Define if the microphone shall be muted when an incoming call is automatically answered. Requires that AutoAnswer Mode is switched on.
Requires user role: ADMIN Default value: Off
Value space: Off/On
Off: The incoming call will not be muted. On: The incoming call will be muted when automatically answered.

Conference AutoAnswer Delay

Define how long (in seconds) an incoming call has to wait before it is answered automatically by the system. Requires that AutoAnswer Mode is switched on.
Requires user role: ADMIN Default value: 0
Value space: Integer (0..50)
The auto answer delay (seconds).

Conference CallProtocolIPStack

Select if the system should enable IPv4, IPv6, or dual IP stack on the call protocol (SIP, H323).
Requires user role: ADMIN Default value: Dual
Value space: Dual/IPv4/IPv6
Dual: Enables both IPv4 and IPv6 for the call protocol. IPv4: When set to IPv4, the call protocol will use IPv4. IPv6: When set to IPv6, the call protocol will use IPv6.
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Conference DefaultCall Protocol

Define the Default Call Protocol to be used when placing calls from the system.
Requires user role: ADMIN Default value: Auto
Value space: Auto/H320/H323/Sip/Spark
Auto: Enables auto-selection of the call protocol based on which protocols are available. If multiple protocols are available, the order of priority is: 1) SIP; 2) H323; 3) H320. If the system cannot register, the auto-selection chooses H323.
H320: All calls are set up as H.320 calls (only applicable if connected to Cisco TelePresence ISDN Link).
H323: All calls are set up as H.323 calls. Sip: All calls are set up as SIP calls. Spark: Reserved for Spark registered systems. Do not use.

Conference DefaultCall Rate

Define the Default Call Rate to be used when placing calls from the system.
Requires user role: ADMIN Default value: 3072
Value space: Integer (64..6000)
The default call rate (kbps).

Conference DoNotDisturb DefaultTimeout

This setting determines the default duration of a Do Not Disturb session, i.e. the period when incoming calls are rejected and registered as missed calls. The session can be terminated earlier by using the user interface. The default value is 60 minutes.
Requires user role: ADMIN Default value: 60

Conference Encryption Mode

Define the conference encryption mode. A padlock with the text "Encryption On" or "Encryption Off" displays on screen for a few seconds when the conference starts.
NOTE: If the CE-NC software (no crypto) is installed on the video system, the encryption mode is always Off.
Requires user role: ADMIN Default value: BestEffort
Value space: Off/On/BestEffort
Off: The system will not use encryption. On: The system will only allow calls that are encrypted. BestEffort: The system will use encryption whenever possible. > In Point to point calls: If the far end system supports encryption (AES-128), the call will
be encrypted. If not, the call will proceed without encryption. > In MultiSite calls: In order to have encrypted MultiSite conferences, all sites must
support encryption. If not, the conference will be unencrypted.

Conference FarEndControl Mode

Lets you decide if the remote side (far end) should be allowed to select your video sources and control your local camera (pan, tilt, zoom).
Requires user role: ADMIN Default value: On
Value space: Off/On
Off: The far end is not allowed to select your video sources or to control your local camera (pan, tilt, zoom).
On: Allows the far end to be able to select your video sources and control your local camera (pan, tilt, zoom). You will still be able to control your camera and select your video sources as normal.
Value space: Integer (1..1440)
The number of minutes (maximum 1440 minutes = 24 hours) before the Do Not Disturb session times out automatically.
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Conference FarEndControl SignalCapability

Define the far end control (H.224) signal capability mode.
Requires user role: ADMIN Default value: On
Value space: Off/On
Off: Disable the far end control signal capability. On: Enable the far end control signal capability.

Conference MaxReceiveCallRate

Define the maximum receive bit rate to be used when placing or receiving calls. Note that this is the maximum bit rate for each individual call; use the Conference MaxTotalReceiveCallRate setting to set the aggregated maximum for all simultaneous active calls.
Requires user role: ADMIN Default value: 6000
Value space: Integer (64..6000)
The maximum receive call rate (kbps).

Conference MaxTransmitCallRate

Define the maximum transmit bit rate to be used when placing or receiving calls. Note that this is the maximum bit rate for each individual call; use the Conference MaxTotalTransmitCallRate setting to set the aggregated maximum for all simultaneous active calls.
Requires user role: ADMIN Default value: 6000

Conference MaxTotalReceiveCallRate

This configuration applies when using a video system's built-in MultiSite feature (optional) to host a multipoint video conference.
Define the maximum overall receive bit rate allowed. The bit rate will be divided fairly among all active calls at any time. This means that the individual calls will be up-speeded or down­speeded as appropriate when someone leaves or enters a multipoint conference, or when a call is put on hold (suspended) or resumed.
The maximum receive bit rate for each individual call is defined in the Conference MaxReceiveCallRate setting.
Requires user role: ADMIN Default value: 6000
Value space: Integer (64..6000)
The maximum receive call rate (kbps).

Conference MaxTotalTransmitCallRate

This configuration applies when using a video system's built-in MultiSite feature (optional) to host a multipoint video conference.
Define the maximum overall transmit bit rate allowed. The bit rate will be divided fairly among all active calls at any time. This means that the individual calls will be up-speeded or down-speeded as appropriate when someone leaves or enters a multipoint conference, or when a call is put on hold (suspended) or resumed.
The maximum transmit bit rate for each individual call is defined in the Conference MaxTransmitCallRate setting.
Requires user role: ADMIN Default value: 6000
Value space: Integer (64..6000)
The maximum transmit call rate (kbps).
Value space: Integer (64..6000)
The maximum transmitt call rate (kbps).
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Conference MicUnmuteOnDisconnect Mode

Define if the microphones shall be unmuted automatically when all calls are disconnected. In a meeting room or other shared resources this may be done to prepare the system for the next user.
Requires user role: ADMIN Default value: On
Value space: Off/On
Off: If muted during a call, let the microphones remain muted after the call is disconnected.
On: Unmute the microphones after the call is disconnected.

Conference Multipoint Mode

Define how the video system handles multiparty video conferences (ad hoc conferences). If registered to a Cisco TelePresence Video Communication Server (VCS), the video system
can use its own built-in MultiSite feature. If registered to a Cisco Unified Communications Manager (CUCM) version 8.6.2 or newer, the video system can use either the CUCM conference bridge, or the video system's own built-in MultiSite feature. Which option to use, is set-up by CUCM.
The CUCM conference bridge allows you to set up conferences with many participants. The built-in MultiSite allows up to four participants (yourself included).
The built-in MultiSite is optional and may not be available on all video systems.
Requires user role: ADMIN Default value: Auto
Value space: Auto/Off/MultiSite/CUCMMediaResourceGroupList
Auto: The multipoint method is choosen automatically; if no multipoint method is available, the Multipoint Mode will be set to Off.
Off: Multiparty conferences are not allowed. MultiSite: Multiparty conferences are set up using the built-in MultiSite feature. If
MultiSite is chosen when the MultiSite feature is not available, the Multipoint Mode will automatically be set to Off.
CUCMMediaResourceGroupList: Multiparty conferences are hosted by the CUCM configured conference bridge. This setting is provisioned by CUCM in a CUCM environment, and should never be set manually by the user.

Conference MultiStream Mode

The video system supports multistream video for conferences, provided that the conference infrastructure supports the feature (Cisco TelePresence Server 4.2 or later). This means that the video system can compose the video streams locally into a conference layout which utilizes all available screens. This results in an enhanced user experience.
Multistream video is supported only via SIP.
Requires user role: ADMIN Default value: Off
Value space: Auto/Off
Auto: Use local composition of video streams if the feature is supported by the conference infrastructure.
Off: Local composition is disabled. Layouts will be transcoded by the conference infrastructure (Cisco TelePresence Server).

Conference IncomingMultisiteCall Mode

Select whether or not to allow incoming calls when already in a call/conference.
Requires user role: ADMIN Default value: Allow
Value space: Allow/Deny
Allow: You will be notified when someone calls you while you are already in a call. You can accept the incoming call or not. The ongoing call may be put on hold while answering the incoming call; or you may merge the calls (requires support for multiparty video conferences).
Deny: An incoming call will be rejected if you are already in a call. You will not be notified about the incoming call. However, the call will appear as a missed call in the call history list.
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Conference Presentation RelayQuality

This configuration applies to video systems that are using the built-in MultiSite feature (optional) to host a multipoint video conference. When a remote user shares a presentation, the video system (codec) will transcode the presentation and send it to the other participants in the multipoint conference. The RelayQuality setting specifies whether to give priority to high frame rate or to high resolution for the presentation source.
Requires user role: ADMIN Default value: Off
Value space: Motion/Sharpness
Motion: Gives the highest possible frame rate. Used when there is a need for higher frame rates, typically when there is a lot of motion in the picture.
Sharpness: Gives the highest possible resolution. Used when you want the highest quality of detailed images and graphics.

Conference Presentation OnPlacedOnHold

Define whether or not to continue sharing a presentation after the remote site has put you on hold.
Requires user role: ADMIN Default value: NoAction
Value space: Stop/NoAction
Stop: The video system stops the presentation sharing when the remote site puts you on hold. The presentation will not continue when the call is resumed.
NoAction: The video system will not stop the presentation sharing when put on hold. The presentation will not be shared while you are on hold, but it will continue automatically when the call is resumed.

Conference VideoBandwidth Mode

Define the conference video bandwidth mode.
Requires user role: ADMIN Default value: Dynamic
Value space: Dynamic/Static
Dynamic: The available transmit bandwidth for the video channels are distributed among the currently active channels. If there is no presentation, the main video channels will use the bandwidth of the presentation channel.
Static: The available transmit bandwidth is assigned to each video channel, even if it is not active.

Conference VideoBandwidth PresentationChannel Weight

The available transmit video bandwidth is distributed on the main channel and presentation channel according to "MainChannel Weight" and "PresentationChannel Weight". If the main channel weight is 2 and the presentation channel weight is 1, then the main channel will use twice as much bandwidth as the presentation channel.
Requires user role: ADMIN Default value: 5
Value space: Integer (1..9)
Set the bandwidth weight for the presentation channel.
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FacilityService settings

FacilityService Service [1..5] Type

Up to five different facility services can be supported simultaneously. With this setting you can select what kind of services they are. A facility service is not available unless both the FacilityService Service [n] Name and the FacilityService Service [n] Number settings are properly set. Only FacilityService Service [1] with Type Helpdesk is available on the Touch controller. Facility services are not available when using the remote control and on-screen menu.
Requires user role: ADMIN Default value: Helpdesk
Value space: Other/Concierge/Helpdesk/Emergency/Security/Catering/Transportation
Other: Select this option for services not covered by the other options. Concierge: Select this option for concierge services. Helpdesk: Select this option for helpdesk services. Emergency: Select this option for emergency services. Security: Select this option for security services. Catering: Select this option for catering services. Transportation: Select this option for transportation services.

FacilityService Service [1..5] Name

Define the name of the facility service. Up to five different facility services are supported. A facility service is not available unless both the FacilityService Service [n] Name and the FacilityService Service [n] Number settings are properly set. Only FacilityService Service [1] is available on the Touch controller. The name will show on the facility service call button, which appears when you tap the question mark icon in the top bar. The facility services are not available when using the remote control and on-screen menu.

FacilityService Service [1..5] Number

Define the number (URI or phone number) of the facility service. Up to five different facility services are supported. A facility service is not available unless both the FacilityService Service [n] Name and the FacilityService Service [n] Number settings are properly set. Only FacilityService Service [1] is available on the Touch controller. The facility services are not available when using the remote control and on-screen menu.
Requires user role: ADMIN Default value: ""
Value space: String (0, 1024)
The number (URI or phone number) of the facility service.

FacilityService Service [1..5] CallType

Define the call type for each facility service. Up to five different facility services are supported. A facility service is not available unless both the FacilityService Service [n] Name and the FacilityService Service [n] Number settings are properly set. Only FacilityService Service [1] is available on the Touch controller. Facility services are not available when using the remote control and on-screen menu.
Requires user role: ADMIN Default value: Video
Value space: Video/Audio
Video: Select this option for video calls. Audio: Select this option for audio calls.
Requires user role: ADMIN Default value: Service 1: "Live Support" Other services: ""
Value space: String (0, 1024)
The name of the facility service.
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H323 settings

H323 Authentication Mode

Define the authenticatin mode for the H.323 profile.
Requires user role: ADMIN Default value: Off
Value space: Off/On
Off: The system will not try to authenticate itself to a H.323 Gatekeeper, but will still try a normal registration.
On: If an H.323 Gatekeeper indicates that it requires authentication, the system will try to authenticate itself to the gatekeeper. Requires the H323 Authentication LoginName and H323 Authentication Password settings to be defined on both the codec and the Gatekeeper.

H323 Authentication LoginName

The system sends the H323 Authentication Login Name and the H323 Authentication Password to an H.323 Gatekeeper for authentication. The authentication is a one way authentication from the codec to the H.323 Gatekeeper, i.e. the system is authenticated to the gatekeeper. If the H.323 Gatekeeper indicates that no authentication is required, the system will still try to register. Requires the H.323 Authentication Mode to be enabled.
Requires user role: ADMIN Default value: ""
Value space: String (0, 50)
The authentication login name.

H323 Authentication Password

The system sends the H323 Authentication Login Name and the H323 Authentication Password to an H.323 Gatekeeper for authentication. The authentication is a one way authentication from the codec to the H.323 Gatekeeper, i.e. the system is authenticated to the gatekeeper. If the H.323 Gatekeeper indicates that no authentication is required, the system will still try to register. Requires the H.323 Authentication Mode to be enabled.
Requires user role: ADMIN Default value: ""
Value space: String (0, 50)
The authentication password.

H323 CallSetup Mode

Defines whether to use a Gatekeeper or Direct calling when establishing H.323 calls. Direct H.323 calls can be made also when H323 CallSetup Mode is set to Gatekeeper.
Requires user role: ADMIN Default value: Gatekeeper
Value space: Direct/Gatekeeper
Direct: You can only make an H.323 call by dialing an IP address directly. Gatekeeper: The system uses a Gatekeeper to make an H.323 call. When choosing this
option, the H323 Gatekeeper Address must also be configured.
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H323 Encryption KeySize

Define the minimum or maximum key size for the Diffie-Hellman key exchange method, which is used when establishing the Advanced Encryption Standard (AES) encryption key.
Requires user role: ADMIN Default value: Max1024bit
Value space: Min1024bit/Max1024bit/Min2048bit
Min1024bit: The minimum size is 1024 bit. Max1024bit: The maximum size is 1024 bit. Min2048bit: The minimum size is 2048 bit.

H323 Gatekeeper Address

Define the IP address of the Gatekeeper. Requires H323 CallSetup Mode to be set to Gatekeeper.
Requires user role: ADMIN Default value: ""
Value space: String (0, 255)
A valid IPv4 address, IPv6 address or DNS name.

H323 H323Alias E164

The H.323 Alias E.164 defines the address of the system, according to the numbering plan implemented in the H.323 Gatekeeper. The E.164 alias is equivalent to a telephone number, sometimes combined with access codes.
Requires user role: ADMIN Default value: ""

H323 H323Alias ID

Define the H.323 Alias ID, which is used to address the system on a H.323 Gatekeeper and will be displayed in the call lists.
Requires user role: ADMIN Default value: ""
Value space: String (0, 49)
The H.323 Alias ID. Example: "firstname.lastname@company.com", "My H.323 Alias ID"

H323 NAT Mode

The firewall traversal technology creates a secure path through the firewall barrier, and enables proper exchange of audio/video data when connected to an external video conferencing system (when the IP traffic goes through a NAT router). NOTE: NAT does not work in conjunction with gatekeepers.
Requires user role: ADMIN Default value: Off
Value space: Auto/Off/On
Auto: The system will determine if the H323 NAT Address or the real IP address should be used in signaling. This makes it possible to place calls to endpoints on the LAN as well as endpoints on the WAN. If the H323 NAT Address is wrong or not set, the real IP address will be used.
Off: The system will signal the real IP address. On: The system will signal the configured H323 NAT Address instead of its real IP
address in Q.931 and H.245. The NAT server address will be shown in the startup-menu as: "My IP Address: 10.0.2.1". If the H323 NAT Address is wrong or not set, H.323 calls cannot be set up.
Value space: String (0, 30)
The H.323 Alias E.164 address. Valid characters are 0-9, * and #.
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H323 NAT Address

Define the external/global IP address to the router with NAT support. Packets sent to the router will then be routed to the system. Note that NAT cannot be used when registered to a gatekeeper.
In the router, the following ports must be routed to the system's IP address: * Port 1720 * Port 5555-6555 * Port 2326-2487
Requires user role: ADMIN Default value: ""
Value space: String (0, 64)
A valid IPv4 address or IPv6 address.

H323 PortAllocation

This setting affects the H.245 port numbers used for H.323 call signaling.
Requires user role: ADMIN Default value: Dynamic
Value space: Dynamic/Static
Dynamic: The system will allocate which ports to use when opening a TCP connection. The reason for doing this is to avoid using the same ports for subsequent calls, as some firewalls consider this as a sign of attack. When Dynamic is selected, the H.323 ports used are from 11000 to 20999. Once 20999 is reached they restart again at 11000. The ports are automatically selected by the system within the given range. Firewall administrators should not try to deduce which ports are used when, as the allocation schema within the mentioned range may change without any further notice.
Static: When set to Static the ports are given within a static predefined range [5555­6555].
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Logging settings

Logging External Mode

Determine whether or not to use a remote syslog server for logging.
Requires user role: ADMIN Default value: Off
Value space: Off/On
Off: Disable logging to a remote syslog server. On: Enable logging to a remote syslog server.

Logging External Protocol

Determine which protocol to use toward the remote logging server. You can use either the syslog protocol over TLS (Transport Layer Security), or the syslog protocol in plaintext. For details about the syslog protocol, see RFC 5424.
Requires user role: ADMIN Default value: SyslogTLS
Value space: Syslog/SyslogTLS
Syslog: Syslog protocol in plain text. SyslogTLS: Syslog protocol over TLS.

Logging External Server Address

The address of the remote syslog server.

Logging External Server Port

The port that the remote syslog server listens for messages on. If set to 0, which is the default, the video system will use the standard syslog port. The standard syslog port is 514 for syslog, and 6514 for syslog over TLS.
Requires user role: ADMIN Default value: 0
Value space: Integer (0..65535)
The number of the port that the remote syslog server is using. 0 means that the video system uses the standard syslog port.

Logging Mode

Define the logging mode for the video system (syslog service). When disabled, the syslog service does not start, and most of the event logs are not generated. The Historical Logs and Call Logs are not affected.
Requires user role: ADMIN Default value: On
Value space: Off/On
Off: Disable the system logging service. On: Enable the system logging service.
Requires user role: ADMIN Default value: ""
Value space: String (0..255)
A valid IPv4 address, IPv6 address or DNS name.
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Network settings

Network [1] DNS Domain Name

The DNS Domain Name is the default domain name suffix which is added to unqualified names.
Example: If the DNS Domain Name is "company.com" and the name to lookup is "MyVideoSystem", this will result in the DNS lookup "MyVideoSystem.company.com".
Requires user role: ADMIN Default value: ""
Value space: String (0, 64)
The DNS domain name.

Network [1] DNS Server [1..3] Address

Define the network addresses for DNS servers. Up to three addresses may be specified. If the network addresses are unknown, contact your administrator or Internet Service Pr ovide r.
Requires user role: ADMIN Default value: ""
Value space: String (0, 64)
A valid IPv4 address or IPv6 address.

Network [1] IEEE8021X Mode

The system can be connected to an IEEE 802.1X LAN network, with a port-based network access control that is used to provide authenticated network access for Ethernet networks.
Requires user role: ADMIN Default value: Off

Network [1] IEEE8021X TlsVerify

Verification of the server-side certificate of an IEEE802.1x connection against the certificates in the local CA-list when TLS is used. The CA-list must be uploaded to the video system. This can be done from the web interface.
This setting takes effect only when Network [1] IEEE8021X Eap Tls is enabled (On).
Requires user role: ADMIN Default value: Off
Value space: Off/On
Off: When set to Off, TLS connections are allowed without verifying the server-side X.509 certificate against the local CA-list. This should typically be selected if no CA-list has been uploaded to the codec.
On: When set to On, the server-side X.509 certificate will be validated against the local CA-list for all TLS connections. Only servers with a valid certificate will be allowed.

Network [1] IEEE8021X UseClientCertificate

Authentication using a private key/certificate pair during an IEEE802.1x connection. The authentication X.509 certificate must be uploaded to the video system. This can be done from the web interface.
Requires user role: ADMIN Default value: Off
Value space: Off/On
Off: When set to Off client-side authentication is not used (only server-side). On: When set to On the client (video system) will perform a mutual authentication TLS
handshake with the server.
Value space: Off/On
Off: The 802.1X authentication is disabled (default). On: The 802.1X authentication is enabled.
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Network [1] IEEE8021X Identity

Define the user name for 802.1X authentication.
Requires user role: ADMIN Default value: ""
Value space: String (0, 64)
The user name for 802.1X authentication.

Network [1] IEEE8021X Password

Define the password for 802.1X authentication.
Requires user role: ADMIN Default value: ""
Value space: String (0, 32)
The password for 802.1X authentication.

Network [1] IEEE8021X AnonymousIdentity

The 802.1X Anonymous ID string is to be used as unencrypted identity with EAP (Extensible Authentication Protocol) types that support different tunneled identity, like EAP-PEAP and EAP-TTLS. If set, the anonymous ID will be used for the initial (unencrypted) EAP Identity Request.
Requires user role: ADMIN Default value: ""
Value space: String (0, 64)
The 802.1X Anonymous ID string.

Network [1] IEEE8021X Eap Md5

Define the Md5 (Message-Digest Algorithm 5) mode. This is a Challenge Handshake Authentication Protocol that relies on a shared secret. Md5 is a Weak security.
Requires user role: ADMIN Default value: On
Value space: Off/On
Off: The EAP-MD5 protocol is disabled. On: The EAP-MD5 protocol is enabled (default).

Network [1] IEEE8021X Eap Ttls

Define the TTLS (Tunneled Transport Layer Security) mode. Authenticates LAN clients without the need for client certificates. Developed by Funk Software and Certicom. Usually supported by Agere Systems, Proxim and Avaya.
Requires user role: ADMIN Default value: On
Value space: Off/On
Off: The EAP-TTLS protocol is disabled. On: The EAP-TTLS protocol is enabled (default).

Network [1] IEEE8021X Eap Tls

Enable or disable the use of EAP-TLS (Transport Layer Security) for IEEE802.1x connections. The EAP-TLS protocol, defined in RFC 5216, is considered one of the most secure EAP standards. LAN clients are authenticated using client certificates.
Requires user role: ADMIN Default value: On
Value space: Off/On
Off: The EAP-TLS protocol is disabled. On: The EAP-TLS protocol is enabled (default).
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Network [1] IEEE8021X Eap Peap

Define the Peap (Protected Extensible Authentication Protocol) mode. Authenticates LAN clients without the need for client certificates. Developed by Microsoft, Cisco and RSA Secu rit y.
Requires user role: ADMIN Default value: On
Value space: Off/On
Off: The EAP-PEAP protocol is disabled. On: The EAP-PEAP protocol is enabled (default).

Network [1] IPStack

Select if the system should use IPv4, IPv6, or dual IP stack, on the network interface. NOTE: After changing this setting you may have to wait up to 30 seconds before it takes effect.
Requires user role: ADMIN Default value: Dual
Value space: Dual/IPv4/IPv6
Dual: When set to Dual, the network interface can operate on both IP versions at the same time, and can have both an IPv4 and an IPv6 address at the same time.
IPv4: When set to IPv4, the system will use IPv4 on the network interface. IPv6: When set to IPv6, the system will use IPv6 on the network interface.

Network [1] IPv4 Assignment

Define how the system will obtain its IPv4 address, subnet mask and gateway address. This setting only applies to systems on IPv4 networks.
Requires user role: ADMIN Default value: DHCP

Network [1] IPv4 Address

Define the static IPv4 network address for the system. Applicable only when Network IPv4 Assignment is set to Static.
Requires user role: ADMIN Default value: ""
Value space: String (0, 64)
A valid IPv4 address.

Network [1] IPv4 Gateway

Define the IPv4 network gateway address. Applicable only when the Network IPv4 Assignment is set to Static.
Requires user role: ADMIN Default value: ""
Value space: String (0, 64)
A valid IPv4 address.

Network [1] IPv4 SubnetMask

Define the IPv4 network subnet mask. Applicable only when the Network IPv4 Assignment is set to Static.
Requires user role: ADMIN Default value: ""
Value space: String (0, 64)
A valid IPv4 address.
Value space: Static/DHCP
Static: The addresses must be configured manually using the Network IPv4 Address, Network IPv4 Gateway and Network IPv4 SubnetMask settings (static addresses).
DHCP: The system addresses are automatically assigned by the DHCP server.
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Network [1] IPv6 Assignment

Define how the system will obtain its IPv6 address and the default gateway address. This setting only applies to systems on IPv6 networks.
Requires user role: ADMIN Default value: Autoconf
Value space: Static/DHCPv6/Autoconf
Static: The codec and gateway IP addresses must be configured manually using the Network IPv6 Address and Network IPv6 Gateway settings. The options, for example NTP and DNS server addresses, must either be set manually or obtained from a DHCPv6 server. The Network IPv6 DHCPOptions setting determines which method to use.
DHCPv6: All IPv6 addresses, including options, will be obtained from a DHCPv6 server. See RFC 3315 for a detailed description. The Network IPv6 DHCPOptions setting will be ignored.
Autoconf: Enable IPv6 stateless autoconfiguration of the IPv6 network interface. See RFC 4862 for a detailed description. The options, for example NTP and DNS server addresses, must either be set manually or obtained from a DHCPv6 server. The Network IPv6 DHCPOptions setting determines which method to use.

Network [1] IPv6 Address

Define the static IPv6 network address for the system. Applicable only when the Network IPv6 Assignment is set to Static.
Requires user role: ADMIN Default value: ""
Value space: String (0, 64)
A valid IPv6 address including a network mask. Example: 2001:DB8::/48

Network [1] IPv6 DHCPOptions

Retrieve a set of DHCP options, for example NTP and DNS server addresses, from a DHCPv6 server.
Requires user role: ADMIN Default value: On
Value space: Off/On
Off: Disable the retrieval of DHCP options from a DHCPv6 server. On: Enable the retrieval of a selected set of DHCP options from a DHCPv6 server.

Network [1] MTU

Define the Ethernet MTU (Maximum Transmission Unit) size. The MTU size must be supported by your network infrastructure. The minimum size is 576 for IPv4 and 1280 for IPv6.
Requires user role: ADMIN Default value: 1500
Value space: Integer (576..1500)
Set a value for the MTU (bytes).

Network [1] QoS Mode

The QoS (Quality of Service) is a method which handles the priority of audio, video and data in the network. The QoS settings must be supported by the infrastructure. Diffserv (Differentiated Services) is a computer networking architecture that specifies a simple, scalable and coarse-grained mechanism for classifying, managing network traffic and providing QoS priorities on modern IP networks.

Network [1] IPv6 Gateway

Define the IPv6 network gateway address. This setting is only applicable when the Network IPv6 Assignment is set to Static.
Requires user role: ADMIN Default value: ""
Value space: String (0, 64)
A valid IPv6 address.
D15329.03 SX20 Administrator Guide CE8.2, JUNE 2016. www.cisco.com — Copyright © 2016 Cisco Systems, Inc. All rights reserved.
Requires user role: ADMIN Default value: Diffserv
Value space: Off/Diffserv
Off: No QoS method is used. Diffserv: When you set the QoS Mode to Diffserv, the Network QoS Diffserv Audio,
Network QoS Diffserv Video, Network QoS Diffserv Data, Network QoS Diffserv Signalling, Network QoS Diffserv ICMPv6 and Network QoS Diffserv NTP settings are used to prioritize packets.
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Network [1] QoS Diffserv Audio

This setting will only take effect if Network QoS Mode is set to Diffserv. Define which priority Audio packets should have in the IP network. The priority for the packets ranges from 0 to 63 - the higher the number, the higher the
priority. The recommended class for Audio is CS4, which equals the decimal value 32. If in doubt, contact your network administrator.
The priority set here might be overridden when packets are leaving the network controlled by the local network administrator.
Requires user role: ADMIN Default value: 0
Value space: Integer (0..63)
Set the priority of the audio packets in the IP network - the higher the number, the higher the priority. The default value is 0 (best effort).

Network [1] QoS Diffserv Video

This setting will only take effect if Network QoS Mode is set to Diffserv. Define which priority Video packets should have in the IP network. The packets on the
presentation channel (shared content) are also in the Video packet category. The priority for the packets ranges from 0 to 63 - the higher the number, the higher the priority. The recommended class for Video is CS4, which equals the decimal value 32. If in doubt, contact your network administrator.
The priority set here might be overridden when packets are leaving the network controlled by the local network administrator.
Requires user role: ADMIN Default value: 0
Value space: Integer (0..63)
Set the priority of the video packets in the IP network - the higher the number, the higher the priority. The default value is 0 (best effort).

Network [1] QoS Diffserv Data

This setting will only take effect if Network QoS Mode is set to Diffserv. Define which priority Data packets should have in the IP network. The priority for the packets ranges from 0 to 63 - the higher the number, the higher the
priority. The recommended value for Data is 0, which means best effort. If in doubt, contact your network administrator.
The priority set here might be overridden when packets are leaving the network controlled by the local network administrator.
Requires user role: ADMIN Default value: 0
Value space: Integer (0..63)
Set the priority of the data packets in the IP network - the higher the number, the higher the priority. The default value is 0 (best effort).

Network [1] QoS Diffserv Signalling

This setting will only take effect if Network QoS Mode is set to Diffserv. Define which priority Signalling packets that are deemed critical (time-sensitive) for the
real-time operation should have in the IP network. The priority for the packets ranges from 0 to 63 - the higher the number, the higher the
priority. The recommended class for Signalling is CS3, which equals the decimal value 24. If in doubt, contact your network administrator.
The priority set here might be overridden when packets are leaving the network controlled by the local network administrator.
Requires user role: ADMIN Default value: 0
Value space: Integer (0..63)
Set the priority of the signalling packets in the IP network - the higher the number, the higher the priority. The default value is 0 (best effort).
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Network [1] QoS Diffserv ICMPv6

This setting will only take effect if Network QoS Mode is set to Diffserv. Define which priority ICMPv6 packets should have in the IP network. The priority for the packets ranges from 0 to 63 - the higher the number, the higher the
priority. The recommended value for ICMPv6 is 0, which means best effort. If in doubt, contact your network administrator.
The priority set here might be overridden when packets are leaving the network controlled by the local network administrator.
Requires user role: ADMIN Default value: 0
Value space: Integer (0..63)
Set the priority of the ICMPv6 packets in the IP network - the higher the number, the higher the priority. The default value is 0 (best effort).

Network [1] QoS Diffserv NTP

This setting will only take effect if Network QoS Mode is set to Diffserv. Define which priority NTP packets should have in the IP network. The priority for the packets ranges from 0 to 63 - the higher the number, the higher the
priority. The recommended value for NTP is 0, which means best effort. If in doubt, contact your network administrator.
The priority set here might be overridden when packets are leaving the network controlled by the local network administrator.
Requires user role: ADMIN Default value: 0
Value space: Integer (0..63)
Set the priority of the NTP packets in the IP network - the higher the number, the higher the priority. The default value is 0 (best effort).

Network [1] RemoteAccess Allow

Define which IP addresses (IPv4/IPv6) are allowed for remote access to the codec from SSH/Telnet/HTTP/HTTPS. Multiple IP addresses are separated by a white space.
A network mask (IP range) is specified by <ip address>/N, where N is 1-32 for IPv4, and N is 1-128 for IPv6. The /N is a common indication of a network mask where the first N bits are set. Thus 192.168.0.0/24 would match any address starting with 192.168.0, since these are the first 24 bits in the address.
Requires user role: ADMIN Default value: ""
Value space: String (0, 255)
A valid IPv4 address or IPv6 address.

Network [1] Speed

Define the Ethernet link speed. We recommend not to change from the default value, which negotiates with the network to set the speed automatically. If you do not use autonegotiation, make sure that the speed you choose is supported by the closest switch in your network infrastructure.
Requires user role: ADMIN Default value: Auto
Value space: Auto/10half/10f ull/100half/100f ull/1000f ull
Auto: Autonegotiate link speed. 10half: Force link to 10 Mbps half-duplex. 10full: Force link to 10 Mbps full-duplex. 100half: Force link to 100 Mbps half-duplex. 100full: Force link to 100 Mbps full-duplex. 1000full: Force link to 1 Gbps full-duplex.
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Network [1] TrafficControl Mode

Define the network traffic control mode to decide how to control the video packets transmission speed.
Requires user role: ADMIN Default value: On
Value space: Off/On
Off: Transmit video packets at link speed. On: Transmit video packets at maximum 20 Mbps. Can be used to smooth out bursts in
the outgoing network traffic.

Network [1] VLAN Voice Mode

Define the VLAN voice mode. The VLAN Voice Mode will be set to Auto automatically if you have Cisco UCM (Cisco Unified Communications Manager) as provisioning infrastructure. Note that Auto mode will NOT work if the NetworkServices CDP Mode setting is Off.
Requires user role: ADMIN Default value: Auto
Value space: Auto/Manual/Off
Auto: The Cisco Discovery Protocol (CDP), if available, assigns an id to the voice VLAN. If CDP is not available, VLAN is not enabled.
Manual: The VLAN ID is set manually using the Network VLAN Voice VlanId setting. If CDP is available, the manually set value will be overruled by the value assigned by CDP.
Off: VLAN is not enabled.

Network [1] VLAN Voice VlanId

Define the VLAN voice ID. This setting will only take effect if Network VLAN Voice Mode is set to Manual.
Requires user role: ADMIN Default value: 1
Value space: Integer (1..4094)
Set the VLAN voice ID.
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NetworkServices settings

NetworkServices CDP Mode

Enable or disable the CDP (Cisco Discovery Protocol) daemon. Enabling CDP will make the endpoint report certain statistics and device identifiers to a CDP-enabled switch. If CDP is disabled, the Network VLAN Voice Mode: Auto setting will not work.
Requires user role: ADMIN Default value: On
Value space: Off/On
Off: The CDP daemon is disabled. On: The CDP daemon is enabled.

NetworkServices H323 Mode

Define whether the system should be able to place and receive H.323 calls or not.
Requires user role: ADMIN Default value: On
Value space: Off/On
Off: Disable the possibility to place and receive H.323 calls. On: Enable the possibility to place and receive H.323 calls (default).

NetworkServices HTTP Mode

Define whether or not to allow access to the video system using the HTTP or HTTPS (HTTP Secure) protocols. Note that the video system's web interface use HTTP or HTTPS. If this setting is switched Off, you cannot use the web interface.
If you need extra security (encryption and decryption of requests, and pages that are returned by the web server), allow only HTTPS.
Requires user role: ADMIN Default value: HTTP+HTTPS
Value space: Off/HTTP+HTTPS/HTTPS
Off: Access to the video system not allowed via HTTP or HTTPS. HTTP+HTTPS: Access to the video system allowed via both HTTP and HTTPS. HTTPS: Access to the video system allowed via HTTPS, but not via HTTP.

NetworkServices HTTPS VerifyServerCertificate

When the video system connects to an external HTTPS server (like a phone book server or an external manager), this server will present a certificate to the video system to identify itself.
Requires user role: ADMIN Default value: Off
Value space: Off/On
Off: Do not verify server certificates. On: Requires the system to verify that the server certificate is signed by a trusted
Certificate Authority (CA). This requires that a list of trusted CAs are uploaded to the system in advance.
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