Cisco CE8.0, TelePresence SX20 User Manual

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Page 1

User Guide

Cisco TelePresence

SX10 SX20

CE8.0

Page 2

What’s in this guide

Contents

Introduction to Video Conferencing

Best Practice

........................................................................ 4

Tour the screen and the remote control

............................... 5

Video Calls

Place Call From Contact List

................................................ 7

Edit a Contact List Entry Status, then Place the Call

............ 8

Place Call Using Name, Number or Video Address

............. 9

Receive Call

.........................................................................10

Change the Layout of the Screen

.......................................11

Enable Do Not Disturb

.........................................................12

Enable Standby

....................................................................13

Intelligent Proximity

..............................................................15

Share Content

Start and Stop Presentation

................................................17

Scheduled Meetings

View Meeting List

................................................................19

Contacts

Make Someone a Favorite—Outside a Call

..........................21

Make Someone a Favorite—While In a Call

......................... 22

Camera

View Camera Set tings

........................................................ 24

Change the Position of a Picture-in-Picture on the Screen

Far end Camera Control

..................................................... 26

Settings

Gain Access to the Settings

............................................... 28

All entries in the table of contents are clickable hyperlinks that will take you to the corresponding article.

To go between chapters, you may

also click on any of the icons in the sidebar.

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Introduction

to Video

Conferencing

Page 4

Best Practice

Introduction to Video Conferencing

A successful video conference provides a face-to-face meeting, even if the participants are miles or continents apart. Keep in mind that it still is a meeting— normal etiquette and dress code apply even here.

General

•

Consider setting the unit to Automatic Answer, but mute the microphone for

privacy reasons, if possible.

•

Do not forget to rehearse “the noble art of operating a video system” to the extent needed.

In the meeting room

•

Make sure that you do not experience obstacles blocking the view to the microphone at all times.

•

Noise sources like computers placed on the table should always be placed away from the microphone of your unit. The noise from such sources is often perceived as surprisingly loud by the remote participants.

•

Pay attention to the background your system will provide to the remote participants. If the camera captures the corridor outside your oce, people passing by may distract your remote participants. This applies as well to curtains with a distinct texture pattern and, in particular, to curtains moving due to draft in the room.

•

If you are going to share content your system will use two video streams (duo video), one showing the presentation and the other showing the presenter— or the group of presenters. Smaller

systems may force viewers to choose between showing the presentation or the presenter.

•

For duo video some attention is needed. Duo video is, on some video systems, shown side–by–side with half the screen showing the presentation and the other half showing the presenter. To avoid appearing like you are sitting with your back towards the presentation look straight into the camera.

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Introduction to Video Conferencing

Tour the screen and the remote control

Use this to place

calls

Use this to share content

Operating tips

When set to Do Not Disturb, ringtones are muted and call attempts made by others to reach you will appear as missed calls. You may, however, place calls as much as you like.

As default, there is a 60 minutes timeout on the Do not disturb (after which the system will return to normal operation), but this may have been changed to a dierent setting by your Video Support Team.

1 2 3

4 5 6

7 8 9

pqrs tuv wxyz

defabc

ghi jkl mno

Access Standby mode, System information and the Do Not Disturb feature

Access the

Camera Control

This icon appears to

indicate that Proximity has been enabled for this system

Volume control and Increase/Decrease control

Field selector/

Cursor keys

Go back one step

Microphone mute/ unmute

Reject incoming call / End call / Cancel / Back to Home screen (outside calls)

Place call /

Accept incoming call

OK/Enter

Keypad

Use the Cursor controls to move about the screen and press OK/ Enter to open the selected menu eld.

Use the Cancel key to exit a menu

(and return to the Home screen)

undoing any changes. Use the Back key to go just one step back.

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Video Calls

Page 7

Place Call From Contact List

Place Call

Your lists of Contacts consist of

three parts:

Favorites. These contacts have

put there by you. These entries will typically be someone you call frequently or otherwise need to access in a swift and convenient manner from time to time.

Directory will typically be a corporate

directory installed on your system by your video support team.

Recents is a list of calls you have

placed, received or missed earlier.

The following options apply:

•

You may key in a name, number or an IP address and the system will

look in all lists for you.

•

You may tap a tab and then scroll through the list or key in a name or number. Your search will then be restricted to that specic list.

•

You may add the entry to the list of Favorites; edit aspects of the entry before calling and/or change the call rate (the bandwidth applied to the call).

About the Lists of Contacts

Once an entry has been located, press OK to invoke the Call menu.

Press the green Call button or press OK to place the call.

Press the red End Call button on the remote control, or use the Cursor keys to select End and press OK to terminate the call.

Make sure Call is selected and press OK or press the green Call button on the remote control.

Use the Cursor keys to go between Favorites, Recents and Directory and then down in one of the lists.

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Place Call

Edit a Contact List Entry Status, then Place the Call

About Entry Edits

You may have to edit an entry in one

of the Contact lists before you place the call. There may be a need to add a prex, a sux or otherwise alter the entry to ensure success.

At the same time, this set of options

allow you to change the Call Rate

(the bandwidth allocated to the call

referred to as Custom call) as well as the ability to promote the current entry to become a Favorite.

Once an entry has been located, press OK to invoke the Call menu.

Make sure Call is selected and press OK or the green Call button.

Use the Cursor keys to go between Favorites, Recents and Directory and then down in one of the lists.

Use the Cursor keys to move the cursor down to select the More eld (

...

) and press OK.

You may now use the Cursor keys to move the cursor to select any of the available options. Press OK to enter.

Once set, press the green Call button to place the call.

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Place Call Using Name, Number or Video Address

About Placing Calls

You may call someone who is not

listed in your list of contacts by keying in their name, address or number using the virtual keyboard.

Anyone you have previously called

will appear in the Recents list and you may then transfer any of them to your list of Favorites. This is described in the section Contacts.

Call Using Video Address

The procedure when using an IP type

video address to call someone is similar. Just key in the address and use * as separator. The system will interpret it correctly and convert it for you so that the video address appears as correctly entered.

Place Call

To enter numbers just press the corresponding keys on the remote.

To invoke the virtual keyboard, use the left arrow Cursor key to move to the 123 eld. You may now move about the keyboard and select characters. Press OK to select a character.

As soon as you start typing, the green Call button will appear to allow you to place the call any time.

Possible matches will appear as you type. If no matches are found, this will also be indicated. Context sensitive settings will be accessible. Just select the More eld (

...

) as explained on the

previous page.

Press the red End Call button on the remote control, or use the Cursor keys to select End and press OK to terminate the call.

Make sure Call is selected and press OK or the green Call button.

Use the Cursor keys to select the Search or Dial eld, as outlined.

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Receive Call

•

If someone calls you, you may accept, decline or ignore the call.

•

If you decline the call, busy information will be sent to the calling party.

If Someone Calls You

Receive Call

You may also use the keys on the remote control directly.

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Change the Layout of the Screen

Whenever you share content or you are in video conference, you will be able to change the layout of the video shown on the screen.

Your system cannot initiate video

conferences unless certain infrastructure exist in your organization. If in doubt, consult your video support team.

You can, however, be invited to a

video conference by others. The ability to change the screen layout will then apply.

Any changes you make here will not

aect others than you.

For layouts with picture-in-picture

(as shown here), the little image can

be moved in case it blocks the view to important parts of the screen, see

“Change the Position of a Picture-

in-Picture on the Screen” on page

25.

About Layout

Screen layout

Navigate to Layout ( ) in the upper right corner and press OK. This icon will appear only when relevant.

Use the Arrow keys to move horizontally to the new layout you would like to use and press OK.

Page 12

Availability

Enable Do Not Disturb

Your system can be set to not

respond to incoming calls. You may, however, use it to call others as much as you want.

When set to Do Not Disturb, ringtones are muted and call attempts made by others to reach you will appear as missed calls. You may, however, place calls as much as you like.

As default, there is a 60 minutes

timeout on the Do not disturb (after which the system will return to normal operation), but this may have been changed to a dierent setting by your

Video Support Team.

About Do Not Disturb

Use the Cursor buttons to set Do Not Disturb to On or O (toggling).

Press the OK key to exit the menu, putting changes into eect.

Starting from Home screen, use the Cursor keys to select the eld in the upper left corner of the screen.

Press the OK key.

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Availability

Enable Standby

Your system can be set to Standby

to save electrical energy. You will still be able to receive calls as usual.

About Standby

Use the Cursor buttons to select Standby.

Starting from Home screen, use the Cursor keys to select the eld in the upper left corner of the screen.

Press the OK key to exit the menu, putting changes into eect.

Press the OK key.

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Intelligent Proximity

Page 15

Intelligent Proximity

Control Your System Wirelessly

The Intelligent Proximity feature allows you to share, see and capture content

from a video system wirelessly on your own device. You can also use your own device to control calls on the video system.

Observe the following:

•

You will need to download (free of charge) the Cisco Intelligent Proximity app from App Store or Google Play. Windows or OS X users, go to http://www.cisco.com/go/

proximi ty.

•

Your video support team may have activated all of the features or just a subset of them.

•

Intelligent Proximit y makes use of ultrasound when connecting users. Do not block the microphone of your smart phone or tablet.

•

Intelligent Proximit y has been designed not to work outside the meeting room.

•

However, when privacy dictates, always keep the meeting room entrance doors closed to avoid possible eavesdropping from adjacent rooms.

About Intelligent Proximity

Page 16

Content

Page 17

Start and Stop Presentation

Share Content

Make sure your presentation source is connected and On. Select Share and press OK on the remote control.

Select the source to be shared and press OK on the remote control.

The size of the shared image is controlled by means of

the Minimize/Maximize eld. Select this and press OK on the remote control, if needed.

To stop sharing content, select Stop sharing and press

OK on the remote control.

Use this feature to share content on your PC in a call or outside a call. The procedure is the same, but shown here is the in-call way only.

About Content Sharing

Page 18

Scheduled

Meetings

Page 19

Scheduled Meetings

View Meeting List

Your video system may be connected

to a management system capable of scheduling video meetings. Any meetings scheduled will then appear in a List of Meetings.

When it is time to join a meeting, use the remote control to click on Join, as shown.

If the scheduling system calls you, just treat that as an incoming call.

Meeting List Basics

Meeting in progress, use the remote

control to move the cursor to the green

Join and click OK on the remote control.

Other meetings scheduled will appear as

shown in this example at right.

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Contacts

Page 21

Make sure Call is selected and press OK or the green Call button on the remote control.

Use the Cursor keys of the remote control to go between Recents and Directory and then down in one of the lists.

Once an entry has been located, press OK on the remote control to invoke the Call menu.

Then use the Cursor keys of the remote control to move

the cursor down to select Mark as Favorite. Press OK on the remote control to make the selected entry a favorite.

The Directory serves as your cor-

porate phone book. This directory cannot be edited by you. You may, however, copy entries to your list of

Favorites and edit them there.

Tap a folder to show its contents,

scroll, if needed, to locate a folder or an entry within a folder.

When searching within the corporate Directory, the search will apply to the current directory folder and its subfolders only. To go one level up, tap Back. To make the search apply to the entire corporate directory, do not enter (tap) any folder before the search is commenced.

It may happen that an entry copied from the directory to the list of favorites later is updated in the directory.

This update will not be reected in

your list of favorites—you must then manually update the entry in the list of favorites. Use Edit and Call for this.

About Directory, Recents and Favorites

Make Someone a Favorite—Outside a Call

Contacts

Page 22

In a call, use the remote control to navigate to the Participants icon and press OK.

Navigate to the participant to become a favorite and press OK.

Then navigate to Favorite and press OK. The selected

participant has now become a Favorite.

Make Someone a Favorite—While In a Call

Contacts

Favorites is your own personal directory. Entries may come from the corporate directory (for more on this, see the previous page) or they may come from someone you call or someone who call you.

About Favorites

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Camera

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Camera

View Camera Settings

About Camera Settings

The camera settings let you control

the zoom, pan and tilt of your own camera.

In addition self-view ( corresponding to the image that the others see from your system) can be turned on and o as well as be shown minimized or maximized. The self-view image may also be moved to another position on the screen—see the following page for more on moving the self-view.

You may now may now make the self-view image sticky, maximize and/or adjust the pan, zoom and tilt of the camera.

In a call or outside a call (as shown here), move cursor up the upper right corner to the Camera icon. Press OK.

The camera icon will now

appear. Press OK.

Press Back to exit the menu.

Make self-view sticky (always shown).

Maximize/minimize self-view.

Pan, tilt and zoom controls.

Use Arrow keys, OK and

Back for this.

Page 25

Change the Position of a Picture-in-Picture on the Screen

As long as self-view (what others

see of you) is not shown full size, it is shown as a PiP (picture-inpicture).

You may also set up a layout

showing the other party as a PiP when content is shared. However, in this case we use self-view as example.

You may want to have self-view

activated during a presentation to ensure that you always remain visible to the others.

During presentations you may experience that the PiP blocks important parts of the shared content on your screen. This is why your system allows you to move the PiP.

Note that this will not aect how you appear to the other participants. This is a setup aecting your screen only.

Moving a PiP

Camera

With self-view activated (see previous page) or a layout

involving a picture-in-picture, navigate to Layout ( ) in the upper right corner and press OK. The Layout icon will appear only when relevant.

The layout menu appears. Press Arrow-down to

navigate to the self-view image.

The self-view image will now turn blue to show that it has

been selected. Click OK.

Arrows will now appear to indicate that the self-view

image can be moved. Possible new locations are indicated.

Use Arrow keys to move the image. Press OK when nished.

The image will now assume its original size.

Page 26

Far end Camera Control

Camera

Many video systems have a remotely controllable camera. Such systems allow you to use a remote control to change pan, tilt, and zoom.

If the far end (those you are in a meeting with) have such a system, you may control their camera during the call.

About Far End Camera Control

Navigate to Participants and press OK. A list of the participants will then appear.

Select the participant, whose camera you want to control and press OK. If you select Drop and press OK, you will exit the camera control menu.

To control the far end camera navigate to Camera and

click OK.

Adjust Pan, Tilt and Zoom as per your liking. Use OK or

Back to exit.

Page 27

Settings

The video endpoints whose use

is described in this guide can be congured via the Touch screen controller or via its web interface. For full access to all congurable parameters the web interface must be used—the Touch pad provides access to a limited set of parameters only.

The web interface is described in

a guide available separately for download.

Page 28

Settings

Gain Access to the Settings

The System information page

provides information on IP address, MAC address, SIP Proxy, software version installed and device name.

The system can be restarted from

here and setup wizard is available via Advanced settings.

About Settings

To gain access to the Settings

menu, navigate to the upper left corner of the screen and press OK on the remote control. Then navigate down to System Information and press OK again.

The Settings shows basic information about the system as well as providing

access to the Setup Wizard and the ability to force a restart of the system.

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Cisco has more than 200 oces worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/oces.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its aliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL:www.cisco.com/go/trademarks.

Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)

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