
78-100255-02A0 | AUGUST 2015 | © 2015 Cisco Systems, Inc. A ll rights res erved. http://www.cisco.com/go/mx-docs
Installation guide
for Cisco TelePresence MX800 Single
mounted on the wall

Installation guide for Cisco TelePresence MX800 Single - Wall mount
78-100255-02A0 | AUGUST 2015 | © 2015 Cisco Systems, Inc. A ll rights res erved. Page 2
Dimensions
Height: 1258 mm / 49.6 in.
Width: 1596 mm / 62.9 in.
Depth: 148 mm / 5.9 in.
Weight: 109 kg / 113 kg (single camera / dual camera)
241 lb / 249 lb (single camera / dual camera)
Room setup
Explore the Cisco Project Workplace to find
inspiration and guidelines when preparing your
office or meeting room for video conferencing,
http://www.cisco.com/go/projectworkplace
User documentation
The user documentation for this product,
including compliance and safety information,
can be found on the Cisco website,
http://www.cisco.com/go/mx-docs
This guide covers wall-mounted MX800 Single with two camera options.
The instructions in this guide apply to systems with single and dual
camera, even if the illustrations show only the single camera option.
MX800 Single
with single camera
MX800 Single
with dual camera

Installation guide for Cisco TelePresence MX800 Single - Wall mount
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Screws and tools.
Boxes are labeled A to H.
This guide refers to the labels.
A H
...
B+E-G
Shows which boxes are inside.
1
Open the plastic snap locks and remove
the side walls.
Packaging
Lift off box H. Lay box A flat on the floor
and remove the lid.
2
H
A
D
EMC Class A declaration
WARNING: This is a class A product. In a domestic environment
this product may cause radio interference in which case the user
may be required to take adequate measures.
声 明
此为A级产品,在生活环境中,该产品可能会造成无线电干扰。在这种
情况下,可能需要用户对其干扰采取切实可行的措施。
Screws
The screw kit contains more screws than you need,
because the same kit is shipped with all mounting options.
M6x90, countersunk
Tool: Allen key, 4 mm
M6x12, countersunk
Tool: Allen key, 4 mm
Tools
Allen key, 4 mm
M6x100, p an
Tool: Allen key, 4 mm
M6x12 , pan
Tool: Allen key, 4 mm

Installation guide for Cisco TelePresence MX800 Single - Wall mount
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1
Read before you start mounting
Safety information
Due to the size and mass of this product, it is important that
the wall-mounted system is safely installed according to these
installation instructions.
The wall and mounting hardware must be able to safely
support the product.
The wall-mounted system must be installed by qualified
personnel, in accordance with state and local building
regulations.
Manpower
We recommend four people working together to mount this
system. Follow local regulations.
4

Installation guide for Cisco TelePresence MX800 Single - Wall mount
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2
Mount wall bracket
G
Check that the wall bracket is level and mark the required
screw hole positions on the wall. Use at least four screws
when fastening the wall bracket. The wall bracket can be
fastened through any of the horizontal slots.
Fasten the wall bracket in a secure manner ensuring that the
wall’s structure is sufficient to support the system load (screws
and mounting hardware not provided; not shown in illustration).
The lower edge of the
screen image will be
at the height of these
horizontal slots.
We recommend that
the distance from
the floor to this line is
70 cm / 27.6 in.
*
*
If you mount the system higher, note the following consequences:
- You may need to increase the distance between the video system and the
table in order for the camera to capture the closest participants.
- The camera will give an elevated view of the room. This view is not optimal
for video conferencing.
Further information: http://www.cisco.com/go/projectworkplace
2D CAD drawings with measurements:
http://www.cisco.com/go/mx-docs (Technical References)

Installation guide for Cisco TelePresence MX800 Single - Wall mount
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3
Mount spacers and top wall bracket
C
Snap the top wall bracket onto
the spacers. Face the narrow
slots against the wall.
Fasten the top wall bracket in a
secure manner ensuring that the
wall’s structure is sufficient to
support the system (screws and
mounting hardware not provided;
not shown in illustration).
2
Mount the left and right
spacer onto the wall bracket.
Fasten each spacer with two
screws (not provided; not
shown in illustration).
1

Installation guide for Cisco TelePresence MX800 Single - Wall mount
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4
Mount lower frame
A, B
Place the lower frame
onto the wall bracket.
1
Fasten the lower frame to the wall
bracket with two screws.
2
2 × M6x12 , pan

Installation guide for Cisco TelePresence MX800 Single - Wall mount
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5
Fasten clamp on monitor
A, D
While the monitor is still in the package,
mount the clamp on the rear side.
Use the Allen key 2.5 mm
and loosen, but do not
remove, the premounted
screws.
1
Push the support bracket
tight against the back plate
of the monitor.
3
Tighten the screws and
check that the clamp is
properly fastened.
4
Slide the clamp in place on
the monitor and make sure
that all the small clamps are
properly fitted.
2

Installation guide for Cisco TelePresence MX800 Single - Wall mount
78-100255-02A0 | AUGUST 2015 | © 2015 Cisco Systems, Inc. A ll rights res erved. Page 9
Read before you mount the monitors
The monitor is heavy
We recommend four people working
together to mount the monitor. Two
people should lift the monitor using
the handles as described here. The
other people must help stabilizing the
monitor and check that the monitor
enters the slots properly.
90 kg / 200 lb
4
Use lifting handles
To avoid trapping your fingers, use the lifting
handles at the bottom of the monitor.
When you lift and place the monitor onto the
wall brackets, keep the monitor close to the
wall so the clamps on the rear side of the
monitor slide fully onto the top wall bracket.
The screws with wing nut, which you can see
from the sides of the monitor, must enter the
center slot on each side of the lower frame.

Installation guide for Cisco TelePresence MX800 Single - Wall mount
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6
Lift and place monitor onto lower frame
The screws with wing nut, which you can see
from the sides of the monitor, must enter the
center slot on each side of the lower frame.
Do not let go of the monitor before it is
securely placed on the lower frame.
1
Tighten the wing nuts on both sides.
They are accessed from the sides
of the monitor.
2
Rear view
Rear view
Front view
Front view

Installation guide for Cisco TelePresence MX800 Single - Wall mount
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7
Fasten monitor and place cover
A
Enter the following screws:
• Four M6x12 screws, from front.
• Two M6x90 screws, from underneath.
• Two M6x100 screws and their brackets,
from underneath.
Then, tighten all screws.
Place the cover on the lower frame.
1
2
2 × M6x90, countersunk
4 ×
M6x12, countersunk
2 ×
M6x100, p an
2 ×
Bracket
Right side of the
monitor, viewed
from underneath
Left side of the
monitor, viewed
from underneath

Installation guide for Cisco TelePresence MX800 Single - Wall mount
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8
Connect cables (page 1 of 2)
Codec connector panel
Route the cables along
the lower frame, and place
them in the cable bridge.
B, E
Network
1
Microphones
(max 8)
Power (100-240 VAC, 50/60 Hz),
extension cord, and country-specific cable
Video input
(for example
computer)
2
Remove protection foam
from cameras. Make sure
that cameras can move freely
before connecting power.
1
CAT 5e, shielded Ethernet cable, 5 m.
2
Two presentation cables are provided: HDMI ↔ HDMI;
and DVI/Euroblock ↔ VGA/mini jack.
Always use the power cables
provided.
The plug-socket combination
must always be accessible,
because it serves as the main
disconnecting device.

Installation guide for Cisco TelePresence MX800 Single - Wall mount
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Touch 10
3
Route the cables along
the lower frame, and place
them in the cable bridge.
3
The Ethernet socket is behind the lid at the rear of
Touch 10. Use one of the provided PoE rated CAT 5e
Ethernet cables, 12.5 or 4 m, flat.
8
Connect cables (page 2 of 2)
B, E
AP

Installation guide for Cisco TelePresence MX800 Single - Wall mount
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Start up the system
• Remove the protection foil from the display.
• Make sure that cameras can move freely.
• Insert the network and power cables into the wall outlets.
• Switch on the system.
The power switch is located directly below the codec, next to
the power connector.
Wait a few minutes while the system starts up. The start-up
may include automatic software upgrade and restart of
Touch 10 and cameras.
• Follow the instructions on Touch 10.
If your system is not set up to be automatically provisioned,
configure the system before you make your first call. Initial
configuration is described in the Getting Started Guide on the
Cisco website.

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10
Mount covers and textile grilles
Use the provided gloves when
handling the textile grille.
F, H
The grilles and side covers
snap to magnets.

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