Cisco SN 5428 User Manual

Cisco SN 5428 Storage Router Hardware Installation Guide

Corporate Headquarters

Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
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Tel: [phone]

800 553-NETS (6387)

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Text Part Number: OL-4796-01

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NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT
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The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense.

The following information is for FCC compliance of Class B devices: The equipment described in this manual generates and may radiate
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reception. This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in
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Modifying the equipment without Cisco’s written authorization may result in the equipment no longer complying with FCC requirements for Class
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You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco
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• Turn the television or radio antenna until the interference stops.

• Move the equipment to one side or the other of the television or radio.

• Move the equipment farther away from the television or radio.

• Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television
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Modifications to this product not authorized by Cisco Systems, Inc. could void the FCC approval and negate your authority to operate the product.

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partnership relationship between Cisco and any other company. (0304R)

Cisco SN 5428 Storage Router Hardware Installation Guide

Copyright © 2003 Cisco Systems, Inc. All rights reserved.

Preface ix

Audience ix
Organization ix
Conventions x
Related Documentation xi
Obtaining Documentation xi

Cisco.com xi
Documentation CD-ROM xii
Ordering Documentation xii
Documentation Feedback xii

Obtaining Technical Assistance xiii

Cisco TAC Website xiii
Opening a TAC Case xiii
TAC Case Priority Definitions xiv

CONTENTS

CHAPTER

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Obtaining Additional Publications and Information xv

1 Product Overview 1-1

SN 5428 Basic Description 1-2
Port Descriptions 1-3

Gigabit Ethernet Ports 1-4
Console Port 1-4
10/100 Ethernet Management Port 1-4
10/100 Ethernet HA Port 1-4
Fibre Channel Ports 1-5

Cisco SN 5428 Storage Router Hardware Installation Guide

v

Contents

Front-Panel LEDs 1-5
Fan Assembly 1-8
Power Supply 1-9

CHAPTER

2 Installing the SN 5428 Storage Router 2-1

Read Safety Notices 2-2
Site Planning 2-5
Installing the SN 5428 Chassis 2-6

Installing on a Table or a Shelf 2-6
Rack-Mounting the SN 5428 Storage Router 2-7
Attaching the Optional Cable Guide 2-10

Installing SFP Modules 2-11

Mylar Tab SFP Modules 2-14
Actuator/Button SFP Modules 2-16
Bale Clasp SFP Modules 2-18

Connecting to Gigabit Ethernet and Fibre Channel Ports 2-20

Connecting to a Gigabit Ethernet Port 2-22

Connecting to a Fibre Channel Port 2-22
Connecting to the 10/100 Ethernet Management and HA Ports 2-23
Connecting to the Console Port 2-24
Connecting Power 2-25

vi

Verifying Installation 2-27

Verifying Start-up Operations 2-27

Verify That Network Connections Are Operational 2-28

Verify That Fibre Channel Connections Are Operational 2-28
Where to Go Next 2-29

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Contents

CHAPTER

APPENDIX

APPENDIX

3 Troubleshooting 3-1

Solving Problems at the Component Level 3-1
Identifying Startup Problems 3-2
Troubleshooting the Power Supply 3-3
Troubleshooting a Network or Fibre Channel Port Connection 3-4

Troubleshooting a Connection to a Gigabit Ethernet Port 3-4

Troubleshooting a Connection to a 10/100 Ethernet Management or 10/100

Ethernet HA Port

Troubleshooting a Connection to a Fibre Channel Port 3-6
Contacting Customer Service 3-7

A Technical Specifications A-1

B Cable and Port Pinouts B-1

Gigabit and Fibre Channel Ports B-1
10/100 Ethernet Management and HA Ports B-3
Console Port B-4

3-5

I

NDEX

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Contents

viii

Cisco SN 5428 Storage Router Hardware Installation Guide

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Audience

Preface

This preface describes the audience, organization, and conventions of the Cisco
SN 5428 Storage Router Hardware Installation Guide. It also provides

information on how to obtain related documentation.

To use this installation guide, you need to be familiar with electronic circuitry and
wiring practices and preferably be an electronic or electromechanical technician.

Organization

This guide is organized as follows:

Chapter Title Description

Chapter 1 Product Overview Provides an overview of the SN 5428

Chapter 2 Installing the

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SN 5428 Storage
Router

Cisco SN 5428 Storage Router Hardware Installation Guide

Storage Router and its components.
Describes how to prepare your site for

installation, how to install the SN 5428
Storage Router chassis, how to connect to
ports, and how to connect power to the
chassis.

ix

Conventions

Conventions

This document uses the following conventions:

Note Means reader take note. Notes contain helpful suggestions or references to

material not covered in the manual.

Preface

Chapter Title Description

Chapter 3 Troubleshooting Provides troubleshooting procedures for

problems encountered with installation.

Appendix A Technical

Specifications

Appendix B Cable and Port

Pinouts

Lists the storage router chassis
specifications.

Lists cable and port specifications for the
storage router.

Caution Means reader be careful. In this situation, you might do something that could

result in equipment damage or loss of data.

Warning

Cisco SN 5428 Storage Router Hardware Installation Guide

x

Means danger. You are in a situation that could cause bodily injury. Before you
work on any equipment, you must be aware of the hazards involved with
electrical circuitry and be familiar with standard practices for preventing
accidents. To see translated versions of the warning, refer to the Regulatory
Compliance and Safety document that accompanied the device.

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Preface

Related Documentation

Refer to the following documents for additional information:

• Cisco SN 5428 Storage Router Software Configuration Guide

• Cisco SN 5400 Series Storage Router Command Reference

• Regulatory Compliance and Safety Information for Cisco SN 5428 Storage

Router

• Read Me First: Accessing SN 5428 Software, Documentation and Release

Notes, Product Bulletins, and Security Advisories

• Site Preparation and Safety

• Release notes for the SN 5428 Storage Router

Obtaining Documentation

Cisco provides several ways to obtain documentation, technical assistance, and
other technical resources. These sections explain how to obtain technical
information from Cisco Systems.

Related Documentation

Cisco.com

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You can access the most current Cisco documentation on the World Wide Web at
this URL:

http://www.cisco.com/univercd/home/home.htm

You can access the Cisco website at this URL:

http://www.cisco.com

International Cisco websites can be accessed from this URL:

http://www.cisco.com/public/countries_languages.shtml

Cisco SN 5428 Storage Router Hardware Installation Guide

xi

Obtaining Documentation

Documentation CD-ROM

Cisco documentation and additional literature are available in a Cisco
Documentation CD-ROM package, which may have shipped with your product.
The Documentation CD-ROM is updated regularly and may be more current than
printed documentation. The CD-ROM package is available as a single unit or
through an annual or quarterly subscription.

Registered Cisco.com users can order a single Documentation CD-ROM (product
number DOC-CONDOCCD=) through the Cisco Ordering tool:

http://www.cisco.com/en/US/partner/ordering/ordering_place_order_ordering_t
ool_launch.html

All users can order annual or quarterly subscriptions through the online
Subscription Store:

http://www.cisco.com/go/subscription

Ordering Documentation

Preface

You can find instructions for ordering documentation at this URL:

http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm

You can order Cisco documentation in these ways:

• Registered Cisco.com users (Cisco direct customers) can order Cisco product

documentation from the Networking Products MarketPlace:

http://www.cisco.com/en/US/partner/ordering/index.shtml

• Nonregistered Cisco.com users can order documentation through a local

account representative by calling Cisco Systems Corporate Headquarters
(California, USA.) at 408 526-7208 or, elsewhere in North America, by
calling 800 553-NETS (6387).

Documentation Feedback

You can submit comments electronically on Cisco.com. On the Cisco
Documentation home page, click Feedback at the top of the page.

You can send your comments in e-mail to [e-mail].

Cisco SN 5428 Storage Router Hardware Installation Guide

xii

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Preface

You can submit comments by using the response card (if present) behind the front
cover of your document or by writing to the following address:

Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

For all customers, partners, resellers, and distributors who hold valid Cisco
service contracts, the Cisco Technical Assistance Center (TAC) provides 24-hour,
award-winning technical support services, online and over the phone. Cisco.com
features the Cisco TAC website as an online starting point for technical
assistance.

Obtaining Technical Assistance

Cisco TAC Website

The Cisco TAC website (http://www.cisco.com/tac) provides online documents
and tools for troubleshooting and resolving technical issues with Cisco products
and technologies. The Cisco TAC website is available 24 hours a day, 365 days a
year.

Accessing all the tools on the Cisco TAC website requires a Cisco.com user ID
and password. If you have a valid service contract but do not have a login ID or
password, register at this URL:

http://tools.cisco.com/RPF/register/register.do

Opening a TAC Case

The online TAC Case Open Tool (http://www.cisco.com/tac/caseopen) is the
fastest way to open P3 and P4 cases. (Your network is minimally impaired or you
require product information). After you describe your situation, the TAC Case

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xiii

Obtaining Technical Assistance

Open Tool automatically recommends resources for an immediate solution. If
your issue is not resolved using these recommendations, your case will be
assigned to a Cisco TAC engineer.

For P1 or P2 cases (your production network is down or severely degraded) or if
you do not have Internet access, contact Cisco TAC by telephone. Cisco TAC
engineers are assigned immediately to P1 and P2 cases to help keep your business
operations running smoothly.

To open a case by telephone, use one of the following numbers:
Asia-Pacific: [phone] (Australia: 1 800 805 227)

EMEA: [phone]
USA: 1 800 553-2447

For a complete listing of Cisco TAC contacts, go to this URL:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

TAC Case Priority Definitions

To ensure that all cases are reported in a standard format, Cisco has established
case priority definitions.

Preface

xiv

Priority 1 (P1)—Your network is “down” or there is a critical impact to your
business operations. You and Cisco will commit all necessary resources around
the clock to resolve the situation.

Priority 2 (P2)—Operation of an existing network is severely degraded, or
significant aspects of your business operation are negatively affected by
inadequate performance of Cisco products. You and Cisco will commit full-time
resources during normal business hours to resolve the situation.

Priority 3 (P3)—Operational performance of your network is impaired, but most
business operations remain functional. You and Cisco will commit resources
during normal business hours to restore service to satisfactory levels.

Priority 4 (P4)—You require information or assistance with Cisco product
capabilities, installation, or configuration. There is little or no effect on your
business operations.

Cisco SN 5428 Storage Router Hardware Installation Guide

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Preface

Obtaining Additional Publications and Information

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is
available from various online and printed sources.

• The Cisco Product Catalog describes the networking products offered by

Cisco Systems, as well as ordering and customer support services. Access the
Cisco Product Catalog at this URL:

http://www.cisco.com/en/US/products/products_catalog_links_launch.html

• Cisco Press publishes a wide range of networking publications. Cisco

suggests these titles for new and experienced users: Internetworking Terms
and Acronyms Dictionary, Internetworking Technology Handbook,
Internetworking Troubleshooting Guide, and the Internetworking Design
Guide. For current Cisco Press titles and other information, go to Cisco Press
online at this URL:

http://www.ciscopress.com

• Packet magazine is the Cisco quarterly publication that provides the latest

networking trends, technology breakthroughs, and Cisco products and
solutions to help industry professionals get the most from their networking
investment. Included are networking deployment and troubleshooting tips,
configuration examples, customer case studies, tutorials and training,
certification information, and links to numerous in-depth online resources.
You can access Packet magazine at this URL:

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http://www.cisco.com/go/packet

• iQ Magazine is the Cisco bimonthly publication that delivers the latest

information about Internet business strategies for executives. You can access
iQ Magazine at this URL:

http://www.cisco.com/go/iqmagazine

• Internet Protocol Journal is a quarterly journal published by Cisco Systems

for engineering professionals involved in designing, developing, and
operating public and private internets and intranets. You can access the
Internet Protocol Journal at this URL:

http://www.cisco.com/en/US/about/ac123/ac147/about_cisco_the_internet_
protocol_journal.html

Cisco SN 5428 Storage Router Hardware Installation Guide

xv

Obtaining Additional Publications and Information

• Training—Cisco offers world-class networking training. Current offerings in

network training are listed at this URL:

http://www.cisco.com/en/US/learning/index.html

Preface

xvi

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CHAPTER

1

Product Overview

Installing and configuring a Cisco SN 5428 Storage Router consists of the
following tasks:

• Install the SN 5428 Storage Router according to the Cisco SN 5428 Storage

Router Hardware Installation Guide (this manual).

• Configure the SN 5428 Storage Router software according to the SN 5428

Storage Router Software Configuration Guide.

• Install and configure the Cisco iSCSI drivers according to the readme and

example configuration files downloaded from Cisco.com.

This chapter is the starting point for installing the SN 5428 Storage Router
hardware. The chapter provides some very basic information you should know
before proceeding to other chapters in this manual and contains the following
topics:

• SN 5428 Basic Description, page 1-2

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• Port Descriptions, page 1-3

• Front-Panel LEDs, page 1-5

• Fan Assembly, page 1-8

• Power Supply, page 1-9

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1-1

SN 5428 Basic Description

SN 5428 Basic Description

The SN 5428 Storage Router is a 1U rack-mountable chassis (see Figure 1-1) that
provides IP hosts with access to Fibre Channel storage through an IP network.

Figure 1-1 SN 5428 Storage Router Chassis

Chapter 1 Product Overview

73874

1-2

The storage router provides IP hosts with access to Fibre Channel storage as if the
IP hosts were directly attached to the storage. (See Figure 1-2.) For more
information about the types of storage access available with the SN 5428 Storage
Router, see the SN 5428 Storage Router Software Configuration Guide and other
related documentation.

Figure 1-2 IP Hosts Accessing Storage Through the SN 5428 Storage Router

IP hosts

Cisco SN 5428

IP

An IP host accesses
FC storage as if it
were directly attached
to the storage.

Cisco SN 5428 Storage Router Hardware Installation Guide

FC storage

77073

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Chapter 1 Product Overview

Port Descriptions

The SN 5428 Storage Router provides two 1-Gigabit Ethernet ports, a console
port, a 10/100 Ethernet management port, a 10/100 Ethernet high availability
(HA) port, and eight 1-Gigabit/2-Gigabit Fibre Channel ports. (See Figure 1-3.)

Figure 1-3 SN 5428 Storage Router Ports

1 2 3 4 5 6

1 Gigabit Ethernet port, GE 1 4 10/100 Ethernet management port,

2 Gigabit Ethernet port, GE 2 5 10/100 Ethernet high availability

3 Console port, CONSOLE 6 Fibre Channel ports, FC 1 through

GIGABIT ETHERNET

Port Descriptions

CISCO STORAGE NETWORK 5428

FIBRE CHANNEL 1Gb/2gB

MGMT 10/100

(HA) port, HA 10/100

FC 8 (from left to right)

STORAGE ROUTER

73982

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The following sections described the ports:

• Gigabit Ethernet Ports, page 1-4

• Console Port, page 1-4

• 10/100 Ethernet Management Port, page 1-4

• 10/100 Ethernet HA Port, page 1-4

• Fibre Channel Ports, page 1-5

Cisco SN 5428 Storage Router Hardware Installation Guide

1-3

Port Descriptions

Gigabit Ethernet Ports

The Gigabit Ethernet ports are labeled GE 1 and GE 2. (See Figure 1-3.) Each
port provides a 1-Gigabit Ethernet interface for connecting to IP hosts that require
IP access to storage. Each port uses a small form-factor pluggable (SFP) module
for connection to the port’s physical medium. See Appendix B, “Cable and Port

Pinouts” for SFP module specifications. Each Gigabit Ethernet port has LEDs

indicating its status, as described in the “Front-Panel LEDs” section on page 1-5.

Console Port

The console port is labeled CONSOLE. (See Figure 1-3.) It is an EIA/TIA-232
interface for connecting to the serial port of a PC running terminal emulation
software. Using the console port you can manage the storage router with the
SN 5428 Storage Router command-line interface (CLI). The console port uses an
8-pin RJ-45 receptacle. It has no LEDs.

Chapter 1 Product Overview

10/100 Ethernet Management Port

The 10/100 Ethernet management port is labeled MGMT 10/100. (See

Figure 1-3.) It is a 10BaseT/10 0Bas eT Ethernet interface for connecting to a

management network. Through a management network you can manage the
storage router using the CLI, the web-based GUI, or SNMP. The 10/100 Ethernet
management port uses an 8-pin RJ-45 receptacle and has LEDs indicating its
status, as described in the “Front-Panel LEDs” section on page 1-5.

10/100 Ethernet HA Port

The 10/100 Ethernet high availability (HA) port is labeled HA 10/100. (See

Figure 1-3.) It is a 10Base T/100Ba seT Ethernet interface for connecting to an HA

network. The port allows the SN 5428 to function in a multiple-node cluster with
other SN 5428 Storage Routers to provide fault-tolerant operation.The 10/100
Ethernet HA port uses an 8-pin RJ-45 receptacle and has LEDs indicating its
status, as described in the “Front-Panel LEDs” section on page 1-5.

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Chapter 1 Product Overview

Fibre Channel Ports

The Fibre Channel ports are labeled FC 1 through FC 8. (See Figure 1-3.) Each
port provides a 1-Gigabit/2-Gigabit autosensing Fibre Channel interface for
connecting to storage systems, Fibre Channel switches, Fibre Channel hosts, or
other Cisco storage networking products. Each Fibre Channel port can be
configured as one of the following port types: G_Port, GL_Port, F_Port, FL_Port,
or TL_Port. Each port uses a small form-factor pluggable (SFP) module for
connection to the port’s physical medium. See Appendix B, “Cable and Port

Pinouts” for SFP module specifications. Each Fibre Channel port has LEDs

indicating its status, as described in the “Front-Panel LEDs” section.
The storage router contains two internal Fibre Channel interfaces to allow access

between the GE ports and the Fibre Channel ports, FC 1 through FC 8. These two
internal Fibre Channel interfaces are named fci1 and fci2. As Fibre Channel
initiators, these interfaces are assigned World Wide Port Numbers (WWPN);
therefore, fci1 is also referred to as initiator WWPN1 and fci2 is also referred to
as initiator WWPN2. There are no hardware installation tasks for these interfaces;
however, it is important to be aware of this internal architecture and the WWPNs
for some software configuration tasks that required these port WWPNs (i.e.
zoning).

Front-Panel LEDs

Front-Panel LEDs

The front-panel LEDs provide status indications about the SN 5428 chassis and
its ports. (See Figure 1-4.)

Each Gigabit Ethernet port, GE 1 and GE 2, has three LEDs, labeled LINK, TX,
and RX. The LEDs are located to the left of each Gigabit Ethernet port.

The FAULT, STATUS, and POWER LEDs indicate the overall status of the
SN 5428 Storage Router. The LEDs are located to the left of the CONSOLE port.

The 10/100 Ethernet management port, MGMT 10/100, has two LEDs, labeled
ACT and SPEED. The ACT LED is located at the left-bottom corner of the port;
the SPEED LED is located at the right-bottom corner of the port.

The 10/100 Ethernet HA port, HA 10/100, has two LEDs, labeled ACT and
SPEED. The ACT LED is located at the left-bottom corner of the port; the SPEED
LED is located at the right-bottom corner of the port.

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Front-Panel LEDs

Chapter 1 Product Overview

Each Fibre Channel port, FC 1 through FC 8, has two LEDs, labeled ACT and
LOG. The LEDs are located to the left of each Fibre Channel port.

Table 1-1 describes the LED indications.

Figure 1-4 SN 5428 Front-Panel LEDs

CISCO STORAGE NETWORK 5428

GIGABIT ETHERNET

FIBRE CHANNEL 1Gb/2gB

1 2 3 4 5 6

1 Gigabit Ethernet port, GE 1 4 10/100 Ethernet management port,

MGMT 10/100

2 Gigabit Ethernet port, GE 2 5 10/100 Ethernet HA port,

HA 10/100

3 FAULT, STATUS, and POWER 6 Fibre Channel ports, FC 1 through

FC 8

STORAGE ROUTER

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1-6

Table 1-1 LED Indication Descriptions

LED Color Description (when LED is on)

GE 1 and
GE 2 LEDs

LINK Green Port is operational.
TX Green Packets are being transmitted.
RX Green Packets are being received.

FAULT Red On if error condition in entire storage

STATUS Green On after successful boot up.

POWER Green Power is on.

Cisco SN 5428 Storage Router Hardware Installation Guide

router.
Flashing if error condition in a storage

router component.

Flashing during boot up.

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Chapter 1 Product Overview

Table 1-1 LED Indication Descriptions (continued)

LED Color Description (when LED is on)

MGMT
10/100 LEDs

HA 10/100
LEDs

FC 1 through
FC 8 LEDs

Front-Panel LEDs

ACT Green (Left) Link is active.
SPEED Yellow (Right) Port speed is 100 Mbps.
ACT Green (Left) Link is active.
SPEED Yellow (Right) Port speed is 100 Mbps.
ACT

(Activity
LED)

LOG
(Logged­In LED)

Yellow Frames are being transmitted or

received.

Green On (continuously) indicates that the

port is properly connected and able to
communicate with its attached devices.

Flashing once per second indicates that
the port connection is in the process of
logging in.

Flashing twice per second indicates
that the port connection is broken or an
error condition exists with the port. For
troubleshooting information refer to

“Troubleshooting a Connection to a
Fibre Channel Port” section on
page 3-6.

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1-7