Cisco SPA 525G2, Small Business SPA 525G, Small Business SPA 525G2 Quick Start Manual

Quick Start Guide

Cisco Small Business SPA IP Phone

Model SPA 525G/SPA 525G2

Package Contents

• IP telephone

• Desk Stand

• RJ-45 Ethernet Cable

• Setup CD-ROM

• Quick Start Guide

NOTE The features available on your phone depend on the

type of system to which your phone is connected.
Contact your system administrator if you have qu estions
about phone features.

Installation

CAUTION Do not insert a telephone line cord into the port marked

“AUX ” (1).

STEP1 Turn the phone over to expose the ports on the back of the unit.

S

TEP 2 Insert one end of the phone cord into slot marked with a phone symbol

(5). Insert the other end into the jack at the bottom of the handset (not
shown).

S

TEP 3 (Optional) Connect the desk stand by lining up the tabs on the desk

stand with the slots on the back of the phone. Slide the bottom tabs
into the slots and lightly press down on the top of the desk stand. It
should easily slide into the top slots. Do not force.

S

TEP 4 If you are using an external power source, plug one end of the power

cord into the building’s power source and insert the other end of the
power cord into the phone base (2).

1

STEP 5 Connect your phone to the network:

• Using an Ethernet Connection—Insert the Ethernet cable into the slot

marked “SW” (4). Insert the other end of the Ethernet cable into the
appropriate device on your network, such as a network switch. The
Cisco SPA 525G/525G2 provides a second Ethernet port (3). You can
connect a PC to this port to provide network access to the PC. (Note: This
option is only available when phone is connected to the network via the
wired Ethernet connection.)

• Using a Wireless Connection—Your phone has a built-in wireless adapter.

You must unplug the Ethernet connection before configuring Wi-Fi. See the

Cisco Small Business IP Phone SPA 525G/525G2 (SIP) User Guide

or the

Cisco Unified Communications Manager Express for the Cisco Small
Business IP Phone 525G/525G2 User Guide

for mor e inform ation .

Phone Hardware Features

2

Refer to the following table for identification of your IP phone’s hardware
features .

#Phone FeatureDescription

1 Handset Pick up to answer or place calls.

2 Speaker Speaker for phone.

3 Message Waiting

Indicator

When lit red, you have a new voice mail
message. When lit flashing red, you have
an incoming call or the phone’s firmware is
being updated.

4 LCD Screen Typically displays date and time, phone

station name, line extensions, and softkey
options.

5 Line keys Indicates phone line status. Consult your

User Guide for an explanation of line colors
and what they mean.

6 Softkey buttons Press a softkey button to perform the

action shown on the label on the LCD
screen above.

7 Navigation button Press an arrow to scroll left, right, up, or

down through items shown on the LCD
screen.

8 Select button Press the check mark button to select an

option or menu item on the screen.

9 Messages button Press to access voice mail (must be set up

by your phone administrator).

10 Hold button Pres s to place a call on hold.

11 Setup button Press to access a menu to configure

features and preferences (such as your
directory and speed dials), access your
call history, and set up functions (such as
call forwarding).

12 Mute button Press to mute or unmute the phone. When

phone is muted, the button glows red.

13 Volume button Press + to increase the volume and - to

lower the volume of the handset, headset,
speaker (when the handset is off hook), or
ringer volume (when the handset is on
hook).

14 Speaker button Push to turn the speaker on or off. When

the speaker is on, the button glows green.

15 Headset button Push to turn the headset on or off. When

the headset is on, the button glows green.

16 Keypad Use to dial phone numbers, enter letters,

and choose menu items.

shown
below

USB 2.0 host port Accepts USB memory device to play MP3

files on the phone or to upload security
certificates for wireless authentication.
Can also be used to charge devices
(Cisco SPA 525G2 model).

not shown Headset port Accepts wired headsets.

#Phone FeatureDescription

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Softkey Buttons

The softkey buttons on your phone display may vary depending on your phone
system setup. Press the right navigation button or the More softkey button to
view additional softkey buttons. Following is a partial listing of softkey buttons
that may be available on your phone, depending on your phone system.

Button Function

BXfer Performs a blind call transfer (transferring a call without

speaking to the party to whom you are transferring the call.)

Call Rtn Returns the last missed call by dialing the number that called

you.

CFwdAll Forwards all calls to a specified number.

Change Opens a menu so that you can change the propertie s for an

item (for example, change a ring tone).

Clear Deletes an entire text/number field.

Clr DND Clears Do Not Disturb.
Conf/Confrn Initiates a conference call.

confLx Conferences active lines on the phone together.

DelChar Deletes the last number or letter.

Delete Deletes an entire item (for example, a number from the Call

History list).

Dial Dials a number.

Directory/dir Provides access to your personal and corporate phone

directory.

DND/DnD Do Not Disturb; prevents incoming calls from ringing your

phone.

Edit Opens an item so that you can edit numbers or letters, or

enable or disable a feature.

EditDial Edits a number before dialing.

Forward/cfwd Forwards calls coming to your phone.

GrPickup/
GPickUp

Allows you to answer a call ringing on an extension by
discovering the number of the ringing extension.

Hold Places a call on hold.

More Accesses additional softkeys.

Option Enters a sub-menu and when pressed multiple times, shows

all of the choices in that sub-menu.

Park Puts a call on hold a call at a designated “park” number. The

call is active until you unpark it, or the caller disconnects.

Must be configured by your Phone Administrator.

Paste Using the navigation button, highlight an item and press

Paste to place the item you copied.

Pickup/PickUp Allows you to answer a call ringing on another extension by

entering the extension number.

Play Plays an item (for example, a ring tone).

Redial Displays a list of recently dialed numbers.

Resume Resumes a call that is on hold.

Save Saves your changes.

Scan Scans for wireless networks or Bluetooth devices.

Select Selects the highlighted item on the LCD screen.

Transfer/Trnsfer Performs a call transfer.

Unpark Disconnects a parked call.

View Displays more information about a selected item.

xferLx Transfers an active line on the phone to a called number.

Button Function

Using Keypad Shortcuts

Use the keypad to enter the number of the menu or sub-menu item. For
example, to reach the Call History menu, press the Setup button and enter 2.
Menus and options may vary depending on the phone system.

Using Your SPA IP Phone

Placing or Answering Calls

To place or answer a call, do one of the following tasks:

• Pick up the receiver.

• Press the Speaker button.

• Press the Headset button.

• Press a line button.

Putting a Call on Hold

To put a call on hold, press the Hold button. A series of beeps indicates the call
is on hold.

To resume the call, press the Resume soft key or the flashing red line button for
the call. If you have multiple calls, all calls are put on hold except the active call.

Ending a Call

• If you are using the handset, hang up.

• If you are using the speakerphone, press the Speaker button.

• If you are using the headset, press the Headset button.

• Press the End Call soft key, if available on your phone.

Transferring Calls

STEP1 During an active call, or a call on hold, press Tra n sf er/ Tr ns fe r.

S

TEP 2 Either enter the number to which you want to transfer the call or use the

directory to choose a number.

S

TEP 3 Press Dial (on some phone systems). The call is placed on hold and a

new line is opened to dial the number.

3

STEP 4 To transfer the call without waiting for the other person to answer,

press Transfer/Trnsfer after the call begins to ring and hang up. If you
hang up before the second call rings, the transfer fails and the first call
is disconnected. If you misdial, press the line button again to receive a
dial tone.

S

TEP 5 To transfer after speaking privately to the other person, press Tran sf er/

Trns fe r at any time during the conversation.

Redialing

Depending on your phone model and phone system setup, use one of the following
methods:

• Press Redial to dial that last number that you called.

• To redial a recently-called number, press Redial, select the number from the

list, and then press Dial. (Available on some phone systems.)

• Press the Setup button and then select Call History. You can then select any

list, such as Missed Calls or Received Calls, and you can press Dial to call
any number on the list.

Adjusting Call Volume and Muting

To adjust the volume while you are on a call, press + on the Volum e button to
increase the volume, or press - to decrease the volume. Press Save.

Pressing the Volume button while not on a call adjusts the volume of the phone’s
ringer.

To mute the phone microphone, speaker, or headset microphone, press the
Mute button on the phone. The button lights red. Press the Mute button again to
unmute.

Setting Do Not Disturb

Use the Do Not Disturb feature to prevent incoming calls from ringing your
phone. If you have voice mail configured, incoming callers immediately reach
voice mail. If voice mail is not configured, callers hear a busy signal or message.

To set Do Not Disturb, press the DND/DnD softkey on your phone. Depending
on your phone system, either press the Clr DND softkey or the DnD softkey to
turn Do Not Disturb off.

Accessing Voicemail

To access voicemail, press the Messages button on your phone. Your system
administrator should configure your phone with the correct voicemail number
so that pressing the Messages button automatically dials your voicemail
system.

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