Cisco Small Business Pro SRP527W User Manual
Cisco SRP527W Router
DOT (Digital Ofce Technology)™
User Guide
Start
Section 1. What’s in the Box
Router (Cisco® Small Business
Pro – SRP527W)
Broadband Backup Modem (if purchased)
DOT Self-Install CD
Section 2. Setting up your system
Section 3. Remote Working
(working away from your ofce)
Section 4. Troubleshooting
Section 5. Acronyms, Abbreviations
and Glossary
Next Previous
Section 1.
What’s in the Box
Router (Cisco® Small Business
Pro – SRP527W)
Figure 1 Cisco SRP52W Wi-Fi Router
The router connects all your equipment (like phones,
computers, etc.) to the Internet. Using cables or a wireless
(Wi-Fi) connection, your equipment connects to the router,
and then the router connects to the Internet.
Broadband Backup Modem
(if purchased)
Figure 2 USB Broadband Backup Modem
In the unlikely event that you lose your DSL connection,
Broadband Backup allows you to keep your Internet
(but not phone, fax, or EFTPOS) access by switching
over to the Next G® network.
If you didn’t order Broadband Backup, but think
you might need it, phone us on 13 2000 and say
“Digital Ofce Technology” when prompted.
DOT Self-Install CD
Figure 3 The DOT Self-Install CD
The Self-Install CD is your complete self-installation guide.
It will help you with your rst install or to modify your DOT
installation when installing more services.
If you don’t have the CD or have misplaced or lost it,
you can download the software from your Telstra Online
Services Portal (telstrabusiness.com/business/login.jsp).
Go to the Bundles tab in the My Account page.
Section 1. What’s in the Box
Section 2. Setting up your system
Running the Self-Install CD
Installing your router
Setting up your Wi-Fi network
Setting up Broadband Backup
Section 3. Remote Working
(working away from your ofce)
Section 4. Troubleshooting
Section 5. Acronyms, Abbreviations
and Glossary
Next Previous
Section 2.
Setting up your system
Depending on your setup, this will take 30 to 60 minutes,
and you’ll need approximately 150 MB of free space on
your computer.
Before you get started
Disconnect your computer from any existing networks,
including Wi-Fi networks.
Have on hand the following items:
• the Self-Install CD;
• the Despatch Letter (containing the mobile number for the
Broadband Backup, if ordered);
• your equipment (as described in the “Despatch Letter”);
• included cables (and additional ones: for example, if you’ll
need a cable longer than 2 metres);
• a printout of the DOT Conguration Summary email that you
received when you signed up for DOT;
• a computer that you have administrative rights on, with the
following minimum system requirements:
− 128 MB RAM;
− 150 MB of free hard disk space;
− Windows® XP SP2 or later, or Mac® OS X v10.4 or later.
Running the Self-Install CD
To run the Self-Install CD:
1. Insert the CD into your computer’s CD drive.
Windows: The installation will begin automatically. If the
installation does not begin automatically, navigate to the
CD drive on your computer and double-click the le called
setup.exe.
Mac: A DOT icon will appear on your desktop. Double click it
to begin the installation.
2. Follow the on-screen instructions to install and
customise your equipment.
Installing your router
Install the router as per the instructions on your Self-Install
CD. When installed and operating correctly, it will display
lights on its front panel, as described in Table 1. It should be
noted that not all the lights will appear ashing or on at the
same time.
Table 1 Cisco Router function lights
Label Light – solid green Light – a shing
POWER/
SYS
When the router has
successfully booted
and is ready to use.
When the router
is booting.
LAN
(1–4)
When a connection is
established to your PC
or Phone
When there is activity
on the LAN port.
Phone
(1–2)
When a connection
is established to your
EFTPOS, FAX or Integrated
Access Device.
When there is activity
on the Phone port.
DSL CD When the router is
connected to the Telstra
Broadband network
When an ADSL
service is detected
DSL
Data
This light will either be
ashing or OFF. If turned Off,
there is no ADSL activity
When there is ADSL
activity on the line
Important information
You must use the included Self-Install CD to set up or change your
service. The CD is specially designed to set up your equipment.
Section 1. What’s in the Box
Section 2. Setting up your system
Running the Self-Install CD
Installing your router
Setting up your Wi-Fi network
Setting up Broadband Backup
Section 3. Remote Working
(working away from your ofce)
Section 4. Troubleshooting
Section 5. Acronyms, Abbreviations
and Glossary
Next Previous
Label Light – solid green Light – a shing
WLAN When the wireless transmitter
is powered ON and
operational.
When there is wireless
activity on the WLAN
port.
USB When the connected USB
device is operational.
When there is a device
failure or unsupported
device.
WPS When Wi-Fi Protected Setup
(WPS) is operational
Slow ash while setup
is in progress.
Fast ash indicates
setup error.
Using Wireless (Wi-Fi) Networking
Wireless (or Wi-Fi) networking means allowing several
computers to share Internet and network access without
needing cables. Each computer on the Wi-Fi network
receives Internet access wirelessly.
Enabling your Wi-Fi Adaptor
You must enable your personal computer’s (PC) Wireless
Network Adapter prior to conguring wireless connectivity.
PC (Microsoft® Windows®) users
Most PCs have a switch, usually located on the side or front
of the PC. Please set the switch to the ON position (please
refer to your PC manufacturer manual for help in locating the
switch). The switch’s status is often indicated by a light on the
PC panel and by the following symbols:
or
You will need to ensure that your Wi-Fi adaptor is enabled by
accessing the Network Connections menu. You can nd this
menu by visiting ‘Control Panel’ and then ‘Network and
Internet Connections’ (this may vary slightly depending on
your version of Windows).
PC (Apple® Mac®) users
Mac users must activate AirPort. You will need to access
the Network Menu which can be found by visiting the
Apple menu and then Systems Preferences menu.
If your Mac’s AirPort switch is set to OFF, you will see the
following icon on the menu bar:
If your Mac’s AirPort switch is set to ON but disconnected,
you will see the following icon on the menu bar:
If your Mac’s AirPort switch is set to ON and your Mac is
transmitting, you will see the following icons on the menu
bar, indicating that your Wi-Fi is ON and also indicating
signal strength:
Section 2. Setting up your system
Section 1. What’s in the Box
Section 2. Setting up your system
Running the Self-Install CD
Installing your router
Setting up your Wi-Fi network
Setting up Broadband Backup
Section 3. Remote Working
(working away from your ofce)
Section 4. Troubleshooting
Section 5. Acronyms, Abbreviations
and Glossary
Next Previous
Setting up your Wi-Fi network
Set up your wireless network using the Self-Install CD that
came with your package.
Adding another computer to the Wi-Fi network
Once your Wi-Fi network is set up, you can add new
computers to it. All computers on the Wi-Fi network will
share Internet access without needing any cables.
Note: To add a new computer to the Wi-Fi network,
you’ll need your network name and password.
See ‘Finding or changing your network name (SSID)
and password (WPA-PSK) codes’ below.
To add a new computer to your existing Wi-Fi network:
1. Starting with a computer that is NOT on the Wi-Fi
network, insert the Self-Install CD. The self-install
software will begin automatically (if you’re using a Mac®,
double-click the DOT icon on your desktop).
2. Follow the on-screen instructions until you get to the
Select Installation Type screen (Figure ).
Figure 4 Select Installation Type screen
3. On the Select Installation Type screen, choose
Modify existing installation, and then click the Next
button. The Select Installation Options screen
will appear (Figure ).
Figure 5 Select Installation options
4. On the right side of the Select Installation Options
screen, check the box next to Connect this PC to Wireless
(Wi-Fi) Network, then click the Next button.
5. Follow the on-screen instructions to nish setting up
the computer.
Follow steps 1-5 listed above for each computer you want
to add to the Wi-Fi network.
Section 2. Setting up your system
Section 1. What’s in the Box
Section 2. Setting up your system
Running the Self-Install CD
Installing your router
Setting up your Wi-Fi network
Setting up Broadband Backup
Section 3. Remote Working
(working away from your ofce)
Section 4. Troubleshooting
Section 5. Acronyms, Abbreviations
and Glossary
Next Previous
Finding or changing your network name (SSID) and
password (WPA-PSK) codes
1. Starting with a computer that is Already on the Wi-Fi
network, insert the Self-Install CD. The self-install
software will begin automatically (if you’re using a Mac®,
double-click the DOT icon on your desktop).
2. Follow the on-screen instructions until you get to the
Select Installation Type screen.
3. On the Select Installation Type screen, choose Modify
existing installation, and then click the Next button. The
Select Equipment/Services to Install screen will appear.
4. On the left side of the Select Equipment/Services to
Install screen, check the box next to Set up or Disable
Wireless (Wi-Fi) Network, then click the Next button.
The Security Information screen will appear. Your SSID
and WPA-PSK codes will be displayed on the screen.
If you want to modify the SSID and/or password, carry out the
following steps:
1. Click the Modify button to change your codes.
2. Click the code that you want to change, then type
the new code.
3. Click Accept to save your change and then click Next.
Setting up Broadband Backup
Note: Broadband Backup is an optional service (additional
charges apply) that can allow you to continue using the
Internet (but not phones, faxes, or EFTPOS) even when your
DSL connection is lost. If you’d like to learn more about
Broadband Backup, phone us on 13 2000 and say “Digital
Ofce Technology” when prompted.
Set up your Broadband Backup using the Self-Install CD.
How do I know when it’s working?
The Broadband Backup modem has two LEDs: one for power
and one for data (Figure ).
Figure 6 Broadband Backup modem
The Power light will always be solid blue when the modem is
working and power is supplied.
The Data light will ash blue when you’re connected to the
Internet using your everyday DSL connection. If you lose your
DSL connection, then the Data light will stop ashing and
become solid.
Section 2. Setting up your system
Section 1. What’s in the Box
Section 2. Setting up your system
Section 3. Remote Working
(working away from your ofce)
Set-up Remote Working on the
Router for your Business
Set-up Remote Working Client
on individual PCs
Using Remote Working
Section 4. Troubleshooting
Section 5. Acronyms, Abbreviations
and Glossary
Next Previous
Remote working allows users to connect to the organisation’s
local area network from external locations, for example, from
home. To enable this functionality a username and password
must be created for the organisation and for each individual
user. The organisation is also referred to as the Group.
To setup Remote Working there are two steps involved:
• Setting up Remote Working on the router, and
• Setting up the Remote Working client on individual PCs.
Note: Remote Working is helpful for sharing private data on
your network (for example using a shared hard drive). If you
don’t share data then you don’t need remote working.
You must use the Self-Installation CD to congure Remote
Working on the router. The Self-Install CD must also be used
to install the remote working software on each user’s PC.
Note: Your computer or laptop must meet the following
minimum system requirements in order to install, congure
and use the Remote Working (VPN) feature:
Computer
Operating
System
Requirements
Computer with
Pentium class
processor
or greater,
including
Tablet PC
Windows® 7
(32/64 bit)
Windows Vista
(32/64 bit)
Windows
XP 32 bit
Microsoft® TCP/IP installed
(Conrm via Start>
Settings>Control Panel>
Network>Protocols or
Conguration)
50 MB Hard Disk space
256 MB RAM
Apple® Mac®Mac OS X
Version 10.6
or later
50 MB Hard Disk space
PPC or Intel processor
Set-up Remote Working on the
Router for your Business
To set up remote working on the router, do the following:
1. Connect the PC to the Router using an Ethernet cable.
Insert the Self-Install CD.
Windows: The installation will begin automatically. If the
installation does not begin automatically, navigate to the
CD drive on your computer and double-click the le called
setup.exe.
Mac: A DOT icon will appear on your desktop. Double click it
to begin the installation.
2. On the Self-Installation welcome screen, press the Next
button until you arrive at the ‘Select Installation Type’ page.
Figure 7 Installing Remote facilities
Section 3.
Remote Working
(working away from your ofce)
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