Cisco Small Business Pro series, Small Business Pro SRP521 Administration Manual
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ADMINISTRATION
GUIDE
Cisco Small Business Pro
SRP521 Services Ready Platform VoIP Gateway
REVIEW DRAFT — CISCO CONFIDENTIAL
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Contents
Chapter 1: Introduction to the Gateway 7
Feature Overview 7
Product Overview 7
SRP521 Front Panel 8
SRP521 Back Panel 9
Side Panels 10
Top View 11
Chapter 2: The Home Menu 12
Quick Setup Instructions 12
Starting the Setup Wizard 12
Chapter 3: Setting up the Interfaces of the Gateway 14
Setting up the WAN Interface 14
Internet Setup 14
Mobile Network 16
Connection Recovery 19
Setting up the LAN Interface 22
DHCP Server Pool Setting 22
Bridge/VLAN Setting 26
Port Setting 28
Setting up the Wireless LAN 29
Basic Wireless Settings 29
Wireless Protected Setup 32
WPS Method 1 32
WPS Method 2 32
WPS Method 3 33
Wireless Security 35
Wireless MAC Filter 38
Advanced Wireless Settings 40
WMM Setting 44
Using the Loopback Interface 45
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Contents
Chapter 4: Configuring the Network 47
Static Routing 47
RIP 49
Intervlan Routing 50
NAT 50
Setting 50
Single Port Forwarding 51
Port Range Forwarding 53
Port Range Triggering 54
ALG Control 56
QoS 56
Bandwidth Control 56
QoS Policy 57
QoS Settings 57
Firewall 59
Firewall Filter 59
Internet Access Control 61
PPPoE Relay 64
DDNS 65
IGMP 69
UPnP 70
CDP Setting 71
Chapter 5: Voice Settings 73
Info 73
System 74
Chapter 6: Configuring VPN 75
IKE Policy 75
IPSec Policy 77
GRE Tunnel 80
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Contents
VPN Passthrough 83
Chapter 7: Administration Settings 85
Web Access Management 85
Settings 85
Remote Access Rule 87
Remote Management 89
TR069 89
SNMP 91
Local TFTP 92
Time Setup 93
User List 95
Log 96
Factory Defaults 97
Firmware Upgrade 98
Backup & Restore 99
Backup Configuration 99
Restore Configuration 100
Reboot 101
Chapter 8: Using Gateway Diagnostics 103
Ping Test 103
Traceroute Test 104
Chapter 9: Viewing the Gateway Status 106
Router Settings 106
Firewall Status 108
Interface Information 110
Wireless Client Information 111
Mobile Network 112
DHCP Server Information 115
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QoS status 116
Routing table 117
ARP Table 119
CDP Neighbor Information 120
Contents
Appendix A: Where to Go From Here 121
Appendix B: Specifications 123
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Introduction to the Gateway
This chapter provides information to familiarize you with the product features and
get started using the web-based Configuration Utility.
• Feature Overview, page 7
• Product Overview, page 7
1
Feature Overview
Thank you for choosing the Cisco Small Business Pro SRP521Services Ready
Platform VoIP Gateway. The gateway has the features needed for small business.
Its WAN port and four LAN ports support 10/100 Mbps speeds, it has two ports to
connect to analog telephone Service (PSTN), and supports 802.11b/g/n wireless
networking.
Product Overview
The SRP521, a member of the Cisco Small Business Pro family, is a unified
communications solution for small businesses that provides voice, data, video,
security, and wireless capabilities.
With its web-based interface, the SRP521 is easy to setup and configure.
SRP 521 VoIP Gateway Administration Guide 7
Introduction to the Gateway
Product Overview
SRP521 Front Panel
1
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Cisco Small Business Pro
12 2143
LANPOWER/SYS WAN PHONE USB WPSWIRELESS
LED Description
POWER/SYS Solid green indicates that the SRP521 is powered on.
Slow green flash indicates that the SRP521 is booting.
LAN Ports 1 to 4 Solid green indicates link. Green flash indicates link
traffic.
WAN Solid green indicates link. Green flash indicates link
traffic.
WIRELESS Solid green indicates the radio is operational. Green flash
indicates wireless traffic.
SRP521
276377
USB Solid green indicates USB device is operational. Green
flash indicates device failure or unsupported device.
WPS Solid green indicates WiFi Protected Setup success.
Slow green flash indicates setup in progress. Fast green
flash indicates a setup error.
SRP 521 VoIP Gateway Administration Guide 8
Introduction to the Gateway
Product Overview
SRP521 Back Panel
1
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FXO
Line
Port
21 1234
LINE (FXO)PHONE (FXS)
WAN
Port
LAN (10/100)WAN (10/100)
On/Off
Switch
12VDC
12V DC
Phone
Ports
Feature Description
PHONE Ports Use these ports to connect analog phones.
FXO LINE Port Use this port to connect to the Public Switched Telephone
Network (PSTN) which is the analog telephone service
network that traditional phone service uses.
LAN
Ports
Power
276375
WAN Port Use this port to connect the SRP521 to your WAN or DSL
Internet connection.
LAN Ports 1 to 4 Use these ports to connect to a network device.
On/Off Switch Use this switch to power the SRP521 on or off.
12 V DC Power Use this port to connect the power adapter.
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Introduction to the Gateway
Product Overview
Side Panels
1
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Reset
button
RESET
USB
connector
USB
276380
276381
Feature Description
RESET Button Press this button for 10 seconds to reset the SRP521.
USB Port Use this port to connect a compatible 3G USB device. For
a list of compatible 3G USB modems please check the
support community at cisco.com/go/smallbizsupport.
Antenna SRP521 Wi-Fi antenna.
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Introduction to the Gateway
Product Overview
Top Vie w
1
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276378
WPS Button
Feature Description
WPS Button To automatically configure wireless security for devices
that support Wi-Fi Protected Setup (WPS), press and hold
this button until the WPS LED blinks.
NOTE The device being configured by WPS should be
physically close to the SRP521 because Wi-Fi
power is reduced during the setup.
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The Home Menu
This chapter describes how to view Quick Setup instructions and how to start the
Setup Wizard.
• Quick Setup Instructions, page 12
• Starting the Setup Wizard, page 12
2
Quick Setup Instructions
The Quick Setup page presents a summary of the steps required to setup the
gateway, secure your network, and provide personal network settings. Many of
the steps contains hyperlinks that quickly take you to that highlighted item.
STEP 1 Click Home on the tab and then click Quick Setup in the navigation pane. The
Quick Steup page appears.
STEP 2 Optionally, you can click a hyperlink to jump to that page.
Starting the Setup Wizard
The Setup Wizard guides you through the basic steps required to configure your
Services Ready Platform for a Cisco Smart Business Communications System
(SBCS).
NOTE The Setup Wizard is helpful to configure your gateway the first time you install it.
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The Home Menu
Starting the Setup Wizard
STEP 1 Click Home on the tab and then click SetupWizard in the navigation pane. The
STEP 2 Follow the instructions in the Setup Wizard to configure your gateway.
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Setup Wizard page appears.
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Setting up the Interfaces of the Gateway
You can use the Inteface Setup pages to setup the WAN, LAN, and Wireless LAN
interfaces.
• Setting up the WAN Interface, page 14
• Setting up the LAN Interface, page 22
• Setting up the Wireless LAN, page 29
3
• Using the Loopback Interface, page 45
Setting up the WAN Interface
Internet Setup
The settings for WAN networking are set on these pages. In most cases, you can
configure the gateway and get it working properly by using only the settings on
these pages.
NOTE After you configure interfaces settings, you should set a new password for the
gateway using the Adminstration > Access Setting page. This precaution increases
security, protecting the gateway from unauthorized changes. All users who try to
access the web-based Configuration Utility will be prompted for the password of
the gateway.
STEP 1 Click Interface Setup on the tab and then click WAN in the navigation pane. The
Internet Setup page appears.
STEP 2 To add or edit interfaces in the WAN Interface List, click the add or edit icons.
STEP 3 Adjust WAN Phy Set tin gs as necessary.
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Setting up the Interfaces of the Gateway
Setting up the WAN Interface
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STEP 4 To clone a MAC address to the gateway, click Enabled and then enter a MAC
address. To clone the MAC address of your computer, click the Clone Your PC’s
MAC button.
STEP 5 Click Submit to save your settings.
3
Field Description
WAN Interface List The WAN Interface list which shows the physical link, its
protocol, and itsIP address if one exists. In each entry,
you can create new sub-interface by clicking the Add
Subinterface button or the Edit button.
If you have more than one sub-interface, you can choose
ether one as the default routing interface by selecting
the Default Route radio button.
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Setting up the Interfaces of the Gateway
Setting up the WAN Interface
Field Description
WAN Flow Control WAN flow control. To set flow control for the WAN, select
Enabled and click Submit. The default setting is
Disabled.
WAN Speed Duplex WAN Speed Duplex mode. Selections are Auto-
negotiate, 10 Half, 10 Full, 100 Half and 100 Full. To set
WAN speed duplex mode, choose the mode and click
Submit.The default setting is Auto-negotiate.
MAC Address
Clone
Details of WAN The Details of WAN area shows information about your
A MAC address is a 12-digit code assigned to a unique
piece of hardware for identification purposes. Some
ISPs require that you to register a MAC address in order
to access the Internet. If you do not wish to re-register
the MAC address with your ISP, you may assign the
MAC address that you have currently registered with
your ISP to the gateway with the MAC Address Clone
feature. To clone your MAC address, select Enabled,
click Clone Your PC’s MAC, and click Submit. The
default value is Disabled.
WAN.
Mobile Network
You can configure your gateway to connect to a mobile network through the USB
interface. The gateway allows you to set the connect mode. You can configure an
automatic or manual connection. You also can use this page to view the current
connection status.
STEP 1 Click Interface Setup on the tab and then click Mobile Network in the navigation
pane. The Mobile Network page appears.
STEP 2 If necessary, change any global settings in the Global Settings area. The Card
Status field shows the status of your mobile card.
STEP 3 If necessary, change any mobile network settings in the Mobile Network Setup
area.
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Setting up the WAN Interface
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NOTE You must click the Manual option in the Configure Mode field to manually setup your
mobile network card.
STEP 4 Click Submit to save your settings.
3
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Setting up the Interfaces of the Gateway
Setting up the WAN Interface
Field Description
Connect Mode Auto or manual connect mode. Select Auto to enable
your modem to establish a connection automatically or
select Manual to connect or disconnect your modem
connection manually.
NOTE The Ethernet Connection Recovery and Interface
Connection Failover works only if the Connection
Mode is set to Auto. If you select Auto, you must
select Connect on Demand and Keep Alive. If you
select Connect on Demand option, you can
configure the gateway to terminate the Internet
connection after it has been inactive for a
specified period of time (Max Idle Time).
Connect on Demand enables the modem to
automatically re-establish a terminated connection
when a user attempts to access the Internet again. In the
Max Idle Time field, enter the number of minutes of
inactivity that can elapse before your Internet
connection terminates. The default is 5 minutes. The
gateway periodically checks your Internet connection. If
you are disconnected, then it will automatically reestablish your connection. To use this option, select
Keep Alive. In the Redial Period field, specify how often
you want the gateway to check the Internet connection.
The default is 30 seconds.
Card Status The status of the card. If your Connect Mode is Manual,
there will be a button that you can click to connect or
disconnect your Modem.
Configure Mode Select Auto to allow the gateway to automatically detect
which card model was inserted and which carrier is
available. Select Manual to set up the connection
manually. The default setting is Auto.
Card Model This field displays the data card model that is inserted in
the USB drive.
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Setting up the WAN Interface
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Field Description
Carrier The mobile network service provider for the Internet
3
connection. This setting is required when you are using
HSDPA/UMTS/GPRS Internet service. Select the card
issue country from the first drop-down menu list, then
select the card issue provider from the second dropdown list.
Access Point Name
(APN)
Dial Number The dial number for the Internet connection. Enter the
User Name/
Password
SIM PIN The PIN code associated with your SIM card. Enter your
Server Name The name of the server for the Internet connection.
Authentication The type of authentication used by your service
Service Type Select the most commonly available type of mobile data
The Internet network to which the mobile device is
connecting to. Enter the access point name provided by
your mobile network service provider.
Dial Number provided by your mobile network service
provider.
Enter the user name and password provided by your
mobile network service provider.
SIM PIN number here.
provider. Select your authentication type, if you do not
know which type to use, use the default setting, Auto.
service connection based on your area service signal. If
your location supports only one mobile data service,
you may set up for enhance build up connection. The
first selection will always search for HSPDA/3G/UMTS
service or switch to GPRS automatically only when it is
available.
Connection Recovery
An Internet connection can be established via the WAN port or a wireless modem
plugged into the USB port. While both Ethernet and USB interfaces may be
connected, only one of them can be used to establish a link at a time. Whenever
the Internet connection fails, the gateway automatically attempts to bring up
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Setting up the Interfaces of the Gateway
Setting up the WAN Interface
another connection on another interface. This feature is called
the Ethernet Internet connection recovers, the gateway automatically attempts to
bring back and recover the Ethernet Internet connection. This feature is called
Recovery
STEP 1 Click Interface Setup on the tab and then click Connection Recovery in the
navigation pane. The Connection Recovery page appears.
STEP 2 If necessary, enable the Ethernet Connection Recovery feature by clicking
Enabled. When this option is enabled, the gateway sets the ethernet interface to
the highest priority. Enabling this feature also enables the Interface Connection
Failover feature. Whenever the Internet connection fails, the gateway automatically
attempts to bring up the mobile network connection on the USB interface (if
available). Whenever the Ethernet Internet connection recovers, the gateway
automatically attempts to bring back and recover the Ethernet Internet connection.
NOTE Your Mobile Connection Mode must be set to Auto to use the Ethernet Connection
Recovery feature.
.
Failover
. Whenever
STEP 3 If necessary, enter an ethernet timeout value.
STEP 4 Choose a site on which to perform failover validation in the Failover Validation Site
area, either use the gateway or enter the IP address for a custom site.
STEP 5 If necessary, change the priority of the WAN interfaces by clicking the Up or Down
buttons.
STEP 6 Click Submit to save your settings.
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3
Field Description
Ethernet
Connection
Recovery
Interface
Connection Failover
Timeout The time interval at which the gateway detects the
This feature ensures that your Ethernet Internet
connection is always connected when available.
Failover detection works by detecting the physical
connection and/or presence of traffic on the Internet
link. If the link is idle, the gateway attempts to ping a
destination. If the ping does not reply, the gateway
assumes the link is down and attempts to fail over to
another interface.
status of the Internet connection. The default timeout
interval is 60 seconds.
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Setting up the Interfaces of the Gateway
Setting up the LAN Interface
Field Description
Failover Validation
Site
WAN Interfaces This area provides information on current status of the
Setting up the LAN Interface
DHCP Server Pool Setting
DHCP Server Pool settings are configured on this page. After clicking Add Rule
button, you can create another DHCP Server Pool.
A ping target for the gateway to use to detect the status
of the Internet connection. By default the gateway pings
the Network Time Protocol (NTP) servers. You may
specify a different IP address as a target here.
Ethernet Internet connection and Mobile Network
connection. You can click the Status hyperlink to view
the details. You may also configure the interface priority
by clicking Up or Down. Note that the interface priority
setting is configurable only when Ethernet Connection
Recovery is disabled.
STEP 1 Click Interface Setup on the tab and then click LAN in the navigation pane. The
DHCP Server Pool Setting page appears.
STEP 2 You can edit or delete a DHCP entry by clicking the edit or delete icon.
STEP 3 Click Add Rule to open the DHCP Add page. From this page you can add a DHCP
entry.
STEP 4 Click Submit to save your settings.
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3
Click one of the items in the DHCP List. DHCP information displays in the Details of
DHCP table.
When you click Add Rule, the DHCP - Add page opens.
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Field Description
DHCP Name The DHCP Name.
Local IP Address/
Subnet Mask
DHCP Server The DHCP server status. DHCP is enabled by factory
WAN Interface The WAN Interface.
24 SRP 521 VoIP Gateway Administration Guide
The DHCP IP address and subnet mask as seen by
external users on the Internet (including your ISP).
default. If you already have a DHCP server, then select
Disable (no other DHCP features will be available).
Setting up the Interfaces of the Gateway
Setting up the LAN Interface
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Field Description
Option 66 None, Local TFTP Server, or Remote TFTP Server. The
DNS Proxy The DNS proxy relays DNS requests to the current
Starting IP Address Enter a value for the DHCP server to start with when
3
default value is None.
public network DNS server for the proxy, and replies as
a DNS resolver to the client device on the network. To
enable the DNS Proxy feature, select Enabled. The
default setting is Disabled.
issuing IP addresses. Because the default IP address is
192.168.15.1, the starting IP address must be
192.168.15.2 or greater, but smaller than 192.168.15.149.
The default starting IP address is 192.168.15.100.
Maximum DHCP
Users
IP Address Range The range of DHCP addresses is displayed here.
Client Lease Time Amount of time a network user will be allowed
Static DNS The Domain Name System (DNS) is how the Internet
WINS The Windows Internet Naming Service (WINS) manages
Enter the maximum number of PCs that you want the
DHCP server to assign IP addresses. This number
cannot be greater than 253. The default is 50.
connection to the gateway with their current dynamic IP
address. Enter the amount of time, in minutes, that the
user will be “leased” this dynamic IP address. After the
time is up, the user will be automatically assigned a new
dynamic IP address. The default is 0 minutes, which
means one day.
translates domain or website names into Internet
addresses or URLs. Your ISP will provide you with at
least one DNS server IP address. If you wish to use
another, type that IP address.
PCs interaction with the Internet. If you use a WINS
server, enter the IP address of the server here.
Otherwise, leave this field blank.
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Setting up the LAN Interface
Bridge/VLAN Setting
Bridge / VLAN settings are configured on this page. After clicking Add Rule, you
can create another VLAN.
STEP 1 Click Interface Setup on the tab and then click LAN in the navigation pane. Click
Bridge / VLAN Setting. The Bridge / VLAN Setting page appears.
STEP 2 You can edit or delete a VLAN entry by clicking the edit or delete icon.
STEP 3 Click Add Rule to open the VLAN Add page. From this page you can add a VLAN
entry.
STEP 4 Click Submit to save your settings.
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3
Field Description
VLAN Name Bridge or VLAN name.
VLAN ID Bridge or VLAN ID.
Enable STP If you want to use Spanning Tree Protocol (STP), click
this box.
Enable Voice Click this box if you want to use voice. Only use this
option in VLAN mode.
Address Type Address type. Choices are None, Static IP Address,
Dynamic IP Address, and DHCP Server Pool. The default
value is None.
Available Interface The interfaces that are available to you.
Added Interface The interfaces that are selected.
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Setting up the Interfaces of the Gateway
Setting up the LAN Interface
Port Setting
Port settings are configured on this page. You can also see details about the ports.
STEP 1 Click Interface Setup on the tab and then click LAN in the navigation pane. Click
Port Setting. The Port Setting page appears.
STEP 2 You can edit a port entry by clicking the edit icon. After you click the edit icon, the
Port Edit page opens. Make any necessary changes and click Submit to save your
settings.
STEP 3 If necessary, change the flow control or duplex speed settings for each interface.
STEP 4 Click Submit to save your settings.
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Setting up the Wireless LAN
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Field Description
3
Enabled Flow
Control
Speed Duplex Network speed settings. The default setting is Auto-
Details of Port The Details of Port area shows information about your
Setting up the Wireless LAN
Basic Wireless Settings
The basic settings for wireless networking are set on this page.
There are two ways to configure the wireless network(s) of the gateway, manual
and Wi-Fi Protected Setup. To manually configure the wireless settings, use the
Basic Wireless Settings page.
LAN Flow control. To enable flow control, click the
Enable Flow Control box for the LAN interface and click
Submit. Flow control is enabled by default.
negotiate.
ports.
If you have client devices, such as wireless adapters, that support Wi-Fi Protected
Setup, then you can use Wi-Fi Protected Setup to automatically configure wireless
security for your wireless network(s). To use Wi-Fi Protected Setup, refer to your
wireless adapter's documentation.
STEP 1 Click Interface Setup on the tab and then click WiFi Setting in the navigation pane.
The Basic Wireless Settings page appears.
STEP 2 From the Network Mode menu, you can select the wireless standards running on
your network.
• If you have Wireless-N, Wireless-G, and Wireless-B devices in your network,
use the default setting, Mixed.
• If you have only Wireless-G and Wireless-B devices in your network, select
BG-Mixed. If you have only Wireless-N devices, select Wireless-N Only.
• If you have only Wireless-G devices, select Wireless-G Only.
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Setting up the Interfaces of the Gateway
Setting up the Wireless LAN
• If you have only Wireless-B devices, select Wireless-B Only.
• If you do not have any wireless devices in your network, select Disabled.
STEP 3 From the Radio Band menu, you can select the wireless bandwidth on your
network. There are three options you can select: Auto, Standard - 20MHz Channel,
and Wide - 40MHz Channel.
STEP 4 Click Submit to save your settings.
Field Description
Network Mode The network mode. the default mode is Mixed.
Radio Band The bandwidth of the radio channel. The default is
Standard - 20MHz Channel.
30 SRP 521 VoIP Gateway Administration Guide
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