Cisco OL-21232-01 1 User Manual
Cisco Unity Connection Phone Menus and Voice
Commands
• About the Phone Menu and Voice Command Tables, page 1
• Phone Menus for the Standard Conversation, page 1
• Phone Menus for the Classic Conversation, page 6
• Phone Menus for Optional Conversation 1, page 10
• Phone Menus for Alternate Keypad Mapping N, page 14
• Phone Menus for Alternate Keypad Mapping X, page 17
• Phone Menus for Alternate Keypad Mapping S, page 19
• Voice Commands, page 22
About the Phone Menu and Voice Command Tables
The tables below show the most frequently used menus, shortcuts, and voice commands for managing your
messages and preferences by phone for the different versions of the Cisco Unity Connection conversation.
Ask your Connection administrator which conversation version you are set up to use.
Phone Menus for the Standard Conversation
• Main Menu and Shortcuts (Standard Conversation), page 2
• Send a Message Menu and Shortcuts (Standard Conversation), page 3
• During Message Menu and Shortcuts (Standard Conversation), page 3
• After Message Menu and Shortcuts (Standard Conversation), page 5
• Recording Menu (Standard Conversation), page 6
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Phone Menus for the Standard Conversation
Main Menu and Shortcuts (Standard Conversation)
Revised November 16, 2010
While listening to the Main menu, press:
(Not available on some systems)
Cisco Unity Connection Phone Menus and Voice Commands
Key(s)Action
1Hear new messages
2Send a message
3 1Review saved messages
3 2Review deleted messages
4Change setup options
4 1Change greetings
(Not available on some systems)
(Not available on some systems)
(Not available on some systems)
4 1 2Turn alternate greeting on or off
4 1 3Edit other greetings
4 2 1Change message notification
4 2 2Change fax delivery
4 2 3Select full or brief menus
4 3 1Change PIN
4 3 2Change recorded name
4 4Change call transfer
5 1Find messages from a Connection user
5 2Find messages from all outside callers
5 3Find messages from an outside caller
(Not available on some systems)
6Hear meetings
(Not available on some systems)
7Hear external messages
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Cisco Unity Connection Phone Menus and Voice Commands
(Not available on some systems)
8.5 and later)
(Not available on some systems)
Send a Message Menu and Shortcuts (Standard Conversation)
After recording and addressing a message, press:
Phone Menus for the Standard Conversation
Key(s)Action
9Switch between using the phone keypad and using voice commands (Connection
Key(s)Action
#Send message
9 1Add name
During Message Menu and Shortcuts (Standard Conversation)
While listening to a message, press:
1Mark message urgent
2Request return receipt
3Mark message private
4Set future delivery
5Review recording
6Rerecord
7Add to the message
9 3Mark message secure
Key(s)Action
1Restart message
1 2Play message by number
1 4Play previous message
1 6Play next message
2Save
3Delete
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Phone Menus for the Standard Conversation
(Not available on some systems)
(Not available on some systems)
Cisco Unity Connection Phone Menus and Voice Commands
Key(s)Action
4Reply
4 2Reply to all
4 4Return call to sender
5Forward message
6 4Slow playback
6 6Fast playback
6 5Change volume
6 3Reset volume to default level
(Not available on some systems)
(Not available on some systems)
(Not available on some systems)
7Rewind message
8Pause or resume
9Fast-forward
#Fast-forward to end
1 7Play first message
1 9Play last message
1 8Toggle urgent status on/off
# 2Skip message, save or restore as saved
6Skip message, save or restore as new
# #Skip message, save as is
6 8Send fax to fax machine for printing
1 5Play message properties
*Cancel or back up
0Help
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Cisco Unity Connection Phone Menus and Voice Commands
After Message Menu and Shortcuts (Standard Conversation)
After listening to a message, press:
Phone Menus for the Standard Conversation
Key(s)Action
1Replay message
1 2Play message by number
1 4Play previous message
1 6Play next message
1 7Play first message
1 9Play last message
1 8Toggle urgent status on/off
(Not available on some systems)
(Not available on some systems)
(Not available on some systems)
(Not available on some systems)
2Save or restore as saved
3Delete
4Reply
4 2Reply to all
4 4Call the sender
5Forward message
6Save or restore as new
7Rewind
6 8Send fax to fax machine for printing
1 5Play message properties
#Save as is
*Cancel or back up
0Help
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Cisco Unity Connection Phone Menus and Voice Commands
Phone Menus for the Classic Conversation
Recording Menu (Standard Conversation)
Use the following keys while you record messages, names, and greetings:
Phone Menus for the Classic Conversation
• Main Menu and Shortcuts (Classic Conversation), page 6
• Send a Message Menu and Shortcuts (Classic Conversation), page 7
• During Message Menu and Shortcuts (Classic Conversation), page 8
• After Message Menu and Shortcuts (Classic Conversation), page 9
Key(s)Action
8Pause or resume
#End a recording
• Recording Menu (Classic Conversation), page 10
Main Menu and Shortcuts (Classic Conversation)
Revised November 16, 2010
While listening to the Main menu, press:
(Not available on some systems)
Key(s)Action
1Hear new messages
2Send a message
3 1Review saved messages
3 2Review deleted messages
4Change setup options
4 1Change greetings
4 1 2Turn alternate greeting on or off
4 1 3Edit other greetings
4 2 1Change message notification
4 2 2Change fax delivery
(Not available on some systems)
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Cisco Unity Connection Phone Menus and Voice Commands
(Not available on some systems)
(Not available on some systems)
(Not available on some systems)
Phone Menus for the Classic Conversation
Key(s)Action
4 2 3Select full or brief menus
4 3 1Change PIN
4 3 2Change recorded name
4 4Change call transfer
5 1Find messages from a Connection user
5 2Find messages from all outside callers
5 3Find messages from an outside caller
(Not available on some systems)
(Not available on some systems)
8.5 and later)
(Not available on some systems)
Send a Message Menu and Shortcuts (Classic Conversation)
After recording and addressing a message, press:
6Hear meetings
7Hear external messages
9Switch between using the phone keypad and using voice commands (Connection
Key(s)Action
#Send message
9 1Add name
1Mark message urgent
2Request return receipt
3Mark message private
4Set future delivery
5Review recording
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Phone Menus for the Classic Conversation
During Message Menu and Shortcuts (Classic Conversation)
While listening to a message, press:
Cisco Unity Connection Phone Menus and Voice Commands
Key(s)Action
6Rerecord
7Add to the message
9 3Mark message secure
Key(s)Action
1Restart message
1 2Play message by number
(Not available on some systems)
(Not available on some systems)
1 4Play previous message
1 6Play next message
2Save
3Delete
4Slow playback
5Change volume
6Fast playback
7Rewind message
8Pause or resume
9Fast-forward
#Fast-forward to end
# 2Restore as saved
# 4Reply
# 4 2Reply to all
# 5Forward message
# 6Save or restore as new
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Cisco Unity Connection Phone Menus and Voice Commands
(Not available on some systems)
(Not available on some systems)
After Message Menu and Shortcuts (Classic Conversation)
After listening to a message, press:
Phone Menus for the Classic Conversation
Key(s)Action
# 8Send fax to fax machine for printing
# 9Play message properties
# #Skip message, save as is
*Cancel or back up
0Help
(Not available on some systems)
(Not available on some systems)
Key(s)Action
1Replay message
1 2Play message by number
1 4Play previous message
1 6Play next message
2Save or restore as saved
3Delete
4Reply
4 2Reply to all
4 4Call the sender
5Forward message
6Save or restore as new
(Not available on some systems)
7Rewind
8Send fax to fax machine for printing
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