Cisco Systems OL-1566-01 User Manual
CHAPTER
Introduction
The Cisco Building Broadband Service Manager (BBSM) is an Internet subscriber and session
management system for building-centric networks.
BBSM enables service providers in hotels, apartments, offices, and other public areas to:
• Offer Internet-managed subscriber-access services to an end user
• Make it easy for the end user to understand and use Internet services
• Eliminate the need for end-user software
• Eliminate or reduce the need for reconfiguration when making the Internet connection
• Support multiple revenue streams, including advertising, value added, and fee-based schemes
• Support rapid product introduction and innovative product marketing
1
BBSM Feature Summary
The BBSM Server runs on a Microsoft Windows 2000 platform and is available on a factory-installed
server. A CD-ROM version is also available for installation on an existing server. BBSM offers:
• Policy-based Session Management
• True Plug-and-Play Access
• End User Control Features
• Portal Features
• Bandwidth Management
• Access Code Management
• Property Management System Interfaces (PMS)
• The ability to work with a variety of networkequipmentandwiring(Cablemodems,DSL,Ethernet)
• Compatibility with Remote Access Dial-in User Service (RADIUS), credit card, or access code
authentication
• Compatibility with corporate Virtual-Private-Network (VPN) protocols, Point-to-Point Tunneling
Protocol (PPTP), and Layer 2 Tunneling Protocol (L2TP)
• Support for a variety of network topologies (per property or central office)
• Support for the management of multiple properties
• Specialized reporting tools
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User Groups
User Groups
The installation process automatically creates two BBSM user groups, BBSM Operators and BBSM
Reports. These user groups, along with the Windows 2000 Administrator’s group, are reflected in the
grouping of option categories on the BBSM Dashboard. See Figure 1-1 on page 1-3.
The following groups provide security and allow access control of users to open, edit, and/or view the
reports and run web applications.
Chapter 1 Introduction
• BBSM Reports
BBSM Reports is a user group that has access to only the Reporting Pages option on the BBSM
Dashboard.
This group can open a Room Mapping Report and verify room and port, but cannot edit room
mapping. This group cannot add, update, or delete an Access Code.
• BBSM Operators
BBSM Operators is a user group that can do everything a BBSM Reports user can do, plus all these
options located in the BBSM Dashboard Operations group:
• Port Control
• Map Rooms
• Subscription Port Control
• Access Code Management
• Reporting Pages
This group can view all reports and web applications.
Note Reports are BBSM database information that can only be read while web applications
allow the user to view and change the database information.
• Administrators
Administrators is a system group that is part of Windows 2000. This user group has full system
permission and rights. Administrators can alter any BBSM configuration setting and has access to
all BBSM Dashboard options.
For example, this group has access to the web applications and can:
• View all reports
• Add, update and delete Access Codes
• Edit room mapping
• Printers
When BBSM Web Printing is enabled, a group is created for each site that are part of the
administrators group. This group is only used for installing printers.
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Chapter 1 Introduction
Starting a Configuration Session
BBSM can be accessed locally at the BBSM console and remotely over the Internet using Internet
Explorer. This access is usually handled through the BBSM Dashboard (Figure 1-1). For convenience,
an icon is located on the BBSM desktop.
Figure 1-1 BBSM Dashboard
Starting a Configuration Session
Note BBSM server web pages are accessed on port 9488 instead of the default web server port 80. This is
done by adding “:9488” after the BBSM server IP address or host name in the http request (for
example, http://10.10.10.50:9488/www). If you are on the inside BBSM network, you must activate
a session to get access to these pages.
Remote Access
Follow this procedure for remotely accessing the BBSM Dashboard.
Note This procedure can be run from the Internet or from inside the BBSM network.
Step 1 Open Internet Explorer. If necessary, activate a session.
Step 2 Enter the following URL into the Address box of the Browser:
where <IP_address> is the remote BBSM Server IP address.
Step 3 Enter User Name and Password. The BBSM Dashboard is displayed.
http://<IP_address>:9488/www
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Starting a Configuration Session
Local Access
Follow this procedure for local access of the BBSM Dashboard from the BBSM console.
Step 1 Double-click the BBSM Dashboard icon on the desktop. The BBSM Dashboard appears.
The BBSM Dashboard can also be accessed by selecting Start > BBSM Dashboard.
Selecting an Option
Click an option on the BBSM Dashboard to make a selection. The following is a list of options available
under each category.
Table 1-1 BBSM Dashboard Options
Administration
WEBconfig Use this option to access the web pages to configure BBSM. See Chapter 2,
WEB PMS Test Use this option to access the BBSM PMS Test option. See the “Testing the
WEBpatch Use this option to access WEBpatch. Use this utility to:
Operations
Port Control Form Use this option to view the list of ports and edit per-port policies. See the
Map Rooms Use this option to edit and map guest and meeting rooms to ports. See
Subscription Port
Control
Access Code
Management
Reports
Reporting Pages Use this optiontoviewusage, transaction history,active ports, access codes,
Chapter 1 Introduction
“Configuring the System.”
PMS Interface” section on page 5-5.
• Perform remote updating of the BBSM Server software
• Obtain a listing containing:
–
all patches and service packs installed
–
product version and build assigned to each patch or service pack
–
a description of what the patch does
–
a description of patch dependencies
For more information about the WEBpatch utility, see Chapter 11,
“WEBpatch Utility.”
“Port Control Web Pages” section on page 4-10.
Chapter 3, “Room Mapping and Port Testing.”
Use this option to maintain ports associated with the Subscription access
policy. See the “Subscription Port Control Port Test” section on page 4-17.
Use this option to generate, edit and delete access codes. See Chapter 8,
“BBSM Access Code Management.”
room mappings, RADIUS data, and walled garden data. See “Reporting
Pages” section on page 4-1.
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