INDEX
C
case study
Cisco IP Phone-to-Cisco IOS Gateway
calls
B-1
inter-cluster Cisco IP Phone-to-Cisco IP
Phone calls
intra-cluster phone calls A-1
CDR
description
CDRs
disabling
2-9
enabling 2-9
using 2-9
checking
RTP header compression
Cisco CallManager Administration
system information
using 2-1
Cisco CallManager problems
diagnosing
Cisco IP Phone
diagnosing audio problems
testing speakerphone and volume levels 3-6
Cisco IP Phones
case study
C-1
C-1
D-1
3-8
2-1
3-1
3-4
diagnosing crackling sounds 3-5
CMR
description
D-1
CMRs
description
2-9
using 2-10
D
diagnosing
audio problems from Cisco IP Phone
Cisco CallManager feature issues 3-11
Cisco CallManager problems 3-1
codec and region mismatches 3-11
conference bridge problems 3-12
crackling sounds 3-5
dial plan problems 3-18
dropped calls 3-10
echo 3-5
gatekeeper problems 3-31
gateway registration problems 3-24
gateway reorder tone problems 3-23
location and bandwidth problems 3-11
lost or distorted audio problems 3-2
MTP resource problems 3-16
3-4
OL-1531-01
Troubleshooting Guide for Cisco CallManager
IN-1
Index
one-way or no audio 3-7
partition problems 3-20
phone resets 3-9
security problems 3-23
slow server response 3-23
transcoding problems 3-14
voice quality issues 3-2
H
http
//www.cisco.com/univercd/cc/td/doc/product
/voice/c_callmg/3_1/index.htm
//www.cisco.com/univercd/cc/td/doc/product
/voice/c_callmg/3_1/rel_note/index.ht
m
D-4
L
loads
checking
logs
echo log
3-5
3-6
D-3
opening
2-2
using 2-2
Microsoft performance
collecting system statistics
using 2-1
monitoring
tools and utilities
2-1
MTP
checking
3-7
S
SDI Trace
using
2-4
SDL Trace
enabling
2-6
using 2-5
Sniffer Trace
applications
2-9
description 2-8
T
2-1
M
Microsoft Event Viewer
opening
using 2-2, 2-3
Microsoft Performance
IN-2
2-2, 2-3
Troubleshooting Guide for Cisco CallManager
testing
Cisco CallManager configuration
gateways 3-6
speakerphone and volume 3-6
topology
checklist
1-2
3-7
OL-1531-01