Contents
Preface
Revised: November 2011, OL-13674-07
This preface describes the This guide contains the following sections:
• Overview, page iii
• How to Use the Cisco TelePresence System, page iv
• Cisco TelePresence System Terminology, page v
Overview
• Related Documentation, page vi
• Obtaining Documentation and Submitting a Service Request, page vi
The Cisco TelePresence System User Guide describes the functions of the Cisco TelePresence System
(CTS) Cisco Unified IP phone and the telephony and high-definition main display screen user interfaces,
including main display screen details and system icons.
The CTS Cisco Unified IP phone is the control center for your Cisco TelePresence System endpoint. All
of the Cisco TelePresence call functions, such as placing and answering a Cisco TelePresence call, and
conferencing in an audio call are performed while the Cisco Unified IP 7900 Series phone is on-hook;
the audio is heard from the CTS speakers rather than from the phone. You can also use the CTS phone
off-hook to perform standard phone functions. For standard phone functions, refer to the Cisco Unified
IP Phones 7900 Series End-User Guides and quick reference cards.
CTS Release 1.8 introduces a touch-panel device option that replaces the CTS Cisco Unified IP phone
to control the CTS. See the “Cisco TelePresence Touch 12 for Cisco TelePresence” section on page 2 for
more information.
The CTS Cisco Unified IP phone and the Cisco TelePresence Touch 12 are used in conjunction with a
high-definition display screen, which supports life-like images for meeting participants.
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How to Use the Cisco TelePresence System
This guide contains the following chapters:
• Getting to Know the Cisco TelePresence System
• Cisco TelePresence System Phone Softkeys
• Cisco TelePresence System Calling Features
• Cisco TelePresence System Meeting Controls
• Booking Meeting Rooms and Scheduling Cisco TelePresence Meetings
• Using Cisco TelePresence Manager
• Using Cisco WebEx Conferencing
• Tips for Troubleshooting Your Cisco TelePresence Meeting
• Managing Cisco TelePresence Call Security
• Cisco TelePresence System Phone Alerts and CTS Main Display Screen Messages
• Creating and Viewing Recordings with the Cisco TelePresence Recording Server
Preface
• Equipment Care and Cleaning
• Glossary
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Preface
Cisco TelePresence System Terminology
Table 1 describes the terms that are used in this guide. Additional terms and definitions are listed in the
Glossary.
Table 1 Cisco TelePresence System Terminology
Term Description
CTS Cisco Unified IP
Phone
Cisco TelePresence
Touc h 1 2
Endpoint
CTS Endpoint
The CTS meeting room Cisco Unified IP 7900 Series phone. Cisco TelePresence meetings are
initiated and completed using this phone while the handset is on-hook; meeting audio is heard
through the speakers of the CTS device.
Touch-panel LCD device that enables you to conduct telepresence meetings without the
Cisco Unified IP phone. Most of the CTS functions described in this guide can be carried out
using the Cisco TelePresence Touch 12. For complete operating instructions, see the
Cisco TelePresence Touch 12 User Guide on Cisco.com.
The combination of hardware and software that comprise a Cisco TelePresence System. The
hardware for an endpoint includes a Cisco Unified IP 7900 Series telephone, one or more
large-screen meeting displays with one or more cameras, plus presentation devices, microphones,
speakers, and in some models, lighting systems.
The following are Cisco TelePresence endpoints:
Cisco TelePresence Call
Cisco TelePresence
Meeting
Audio Call
Conference
Cisco WebEx-enabled
call
• CTS 500 Series
• CTS 1000
• CTS 1100
• CTS 1300 Series
• CTS 3000 Series
• CTS 3200 Series
Note Cisco announces the end-of-sale and end-of life dates for the Cisco TelePresence System
3000 and Cisco TelePresence System 3200.
A Cisco TelePresence call is placed between two or more CTS endpoints while the CTS phone
handset is on-hook.
Two or more endpoints connected by a Cisco TelePresence call while the CTS phone handset is
on-hook.
A call placed to or from an audio-only telephone for the purpose of conferencing the audio call
into a Cisco TelePresence meeting.
A Cisco TelePresence meeting that includes an audio call. Audio calls are placed or answered with
the CTS phone handset on-hook.
A call that has been configured to support Cisco WebEx online meeting capability including
integrated phone conferencing, mobile access, voice conferencing, desktop sharing, and online
recording. See Chapter 7, “Using Cisco WebEx Conferencing.”
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Related Documentation
Related Topic Document Title
How to navigate to Cisco TelePresence System
(CTS) hardware and software documentation,
including information about CTS devices.
Cisco TelePresence Immersive Endpoint
documentation.
Complete guide to the CTS software and hardware
documentation.
Cisco Unified CM documentation types and
locations.
How to install the Cisco Unified MeetingPlace for
Microsoft Outlook plug-in on your computer.
Cisco Unified IP Phones 7900 Series
documentation.
Cisco Unified IP Phone firmware download
instructions.
• Cisco.com
Products > TelePresence > Cisco TelePresence System >
TelePresence System
• Cisco TelePresence Administration Software home page on
Cisco.com
• Cisco TelePresence System Documentation Roadmap
• Cisco Unified Communications Manager (CallManager)
Documentation Roadmaps
• User Guide for Cisco Unified MeetingPlace for Outlook
• Cisco Unified IP Phones 7900 Series Maintain and Operate Guides
• Installation Notes section of the Cisco Unified IP Phone Release
Notes for Firmware Release 8.5(3) (SCCP and SIP)
Preface
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional
information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and
revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed
and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free
service and Cisco currently supports RSS Version 2.0.
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