Cisco Systems OL-13127-01 User Manual

CHAP T E R
Monitoring Phone Activities
These topics describe how to monitor phone activities:
Starting the Phone Activities Display, page 5-1
Getting Phone Alert Details, page 5-4
Customizing the Phone Activities Display, page 5-5

How to Use the Phone Activities Display

The Phone Activities display provides real-time information about the operational status of your IP phones. The displays are designed so that you can set them up and leave them running, providing an ongoing monitoring tool that signals you when something needs attention.
The Phone Activities display shows information about the IP phones in your network that have become disconnected from the switch, are no longer registered to a Cisco Unified Communications Manager, or have gone into SRST mode.
5

Starting the Phone Activities Display

To start the Phone Activities display, select Monitoring Dashboard > IP Phone Status. Figure 5-1 shows an example of a Phone Activities display.
Tip After you become familiar with the Phone Activities display, you can edit the information it provides as
described in Customizing the Phone Activities Display, page 5-5.
OL-13127-01
User Guide for Cisco Unified Operations Manager
5-1
Starting the Phone Activities Display
Figure 5-1 Phone Activities Display
Chapter 5 Monitoring Phone Activities
1 View pane. See View Pane,
page 5-2.
2 Launch information and view
status bar area. See Launch
3 Tabular display pane. See Tabu l ar
Display Pane, page 5-3.
4 Window tools area. See Window
Tools Area, page 5-3. Information and View Status Bar Area, page 5-3.

Understanding the Layout of the Phone Activities Display

These topics provide details about the information in the Phone Activities display.
View Pane
The view pane lists the currently available views, or logical groupings of devices. Views must be created and activated before they will be shown in the Phone Activities display. By default, the All Alerts view is always shown, and cannot be deleted from your Phone Activities display. (To create and activate a view or remove an unwanted view from your display, see Managing Views, page 6-1.)
The current view is highlighted in the view pane. The contents of the current view are shown in the tabular display pane to the right of the view pane. To select another view, simply click the view name in the view pane.
Figure 5-2 shows three active views; the current view is All Alerts.
5-2
User Guide for Cisco Unified Operations Manager
OL-13127-01
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