Cisco Systems MeetingPlace Audio Server Release 5.4 User Manual

Localization Procedure for Cisco Unified MeetingPlace Audio Server Release 5.4 and Release 6.0

Published July 20, 2007.

This document provides procedures for localizing Cisco Unified MeetingPlace Audio Server Release 5.4 and Release 6.0 and includes the following sections:

• Naming Conventions, page 1

• Information About Localizing Cisco Unified MeetingPlace Audio Server Release 5.4 and Release

6.0, page 2

• How to Localize Cisco Unified MeetingPlace Audio Server Release 5.4 and Release 6.0, page 5

• Cisco Unified MeetingPlace Documentation, page 7

• Obtaining Documentation, Obtaining Support, and Security Guidelines, page 7

Naming Conventions

The following product-naming conventions are used in this document:

Product Convention

Cisco Unified MeetingPlace Audio Server with any possible combination of integration applications

Cisco Unified MeetingPlace Audio Server Release 5.4 and Cisco Unified MeetingPlace Audio Server Release 6.0

Cisco Unified MeetingPlace Audio Server Release 5.4 or Release 6.0 and Cisco Unified MeetingPlace 8100 series server

Cisco Unified MeetingPlace MeetingNotes MeetingNotes

Cisco Unified MeetingPlace MeetingTime MeetingTime

Americas Headquarters: Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA

Cisco Unified MeetingPlace system

Release 5.4 and Release 6.0

Cisco Unified MeetingPlace Audio Server system

Information About Localizing Cisco Unified MeetingPlace Audio Server Release 5.4 and Release 6.0

Release 5.4 and Release 6.0 support localization in several languages; you can install up to four different languages on the Cisco Unified MeetingPlace Audio Server system—the default language, U.S. English—plus three of the following languages available in the Cisco Unified MeetingPlace 5.3 language pack:

• Canadian French

• Japanese

• UK English

• German

• French

• Portuguese (Brazil)

• Spanish (Americas)

After installing the language, you can configure the port to play voice prompts in any language that you installed.

For information about configuring ports, see the “About Managing Ports” section in the “Managing and Maintaining Cisco Unified MeetingPlace” chapter of the Administration Guide for Cisco Unified MeetingPlace Audio Server for your release at the following URL:

http://www.cisco.com/en/US/products/sw/ps5664/ps5669/prod_maintenance_guides_list.html

Profiled users can also set language preferences for each meeting and can invoke these preferences by entering their profile ID at the default prompt. To accommodate guest callers, the welcome greeting offers callers a choice to use any one of the installed languages.

For information about profiled users, see the “About Profiles” section in the “Setting Up Cisco Unified MeetingPlace Audio Server” of the Administration Guide for Cisco Unified MeetingPlace Audio Server for your release at the following URL:

http://www.cisco.com/en/US/products/sw/ps5664/ps5669/prod_maintenance_guides_list.html

The following sections provide information about how the Cisco Unified MeetingPlace Audio Server system determines which language prompts to play to callers:

• Configuration Precedence, page 2

• Language Preferences, page 3

Configuration Precedence

Release 5.4 and Release 6.0 support the simultaneous use of up to four languages. Because language preferences are specified in user profile settings, in meeting preferences, and in port configurations, the Cisco Unified MeetingPlace Audio Server system uses the following configuration precedence to determine which language prompts to play to callers:

1. Meeting preference

2. User Profile setting

3. Port configuration

4. Default (U.S. English)

Localization Procedure for Cisco Unified MeetingPlace Audio Server Release 5.4 and Release 6.0

OL-14227-01

Information About Localizing Cisco Unified MeetingPlace Audio Server Release 5.4 and Release 6.0

Configuration Precedence Examples

The following example shows how the Cisco Unified MeetingPlace Audio Server system determines which language a caller hears when entering a meeting:

System Configurations

• The default language is U.S. English.

• Ports are configured for Japanese.

• A U.S. English user has a profile that is set to use U.S. English.

• A meeting is scheduled by a Canadian French user who has set the meeting default language to

French.

System Behavior

1. When the U.S. English user calls to attend the scheduled meeting, the prompts play first in Japanese.

2. The caller then hears the prompt “To select English, press 5” in U.S. English and the prompt “To

select French, press 6” in Canadian French.

3. The caller enters the profile ID, and the prompt language immediately changes to U.S. English.

4. The caller enters the meeting ID and continues to hear U.S. English prompts until joining the

meeting.

5. While the caller is in the meeting, prompts play to all meeting participants in Canadian French;

however, prompts play only to this caller—when the caller presses the # key, for example—in U.S. English.

Language Preferences

Within the configuration precedence, the following types of language preferences affect which languages callers hear and when they hear them:

• Port-Group Level Language Preferences, page 3

• Meeting-Level Language Preferences, page 4

• User-Profile Level Language Preferences, page 4

• Examples of Language Preferences, page 4

Port-Group Level Language Preferences

• U.S. English is the default language and is considered an installed language.

• If you do not configure the port group to use a specific language, U.S. English plays.

• If you install UK English, the Cisco Unified MeetingPlace Audio Server system does not offer U.S.

English.

–

For example, if you install a total of three languages (U.S. English, UK English, and Japanese) and you configure the ports to play Japanese, the welcome prompt offers only UK English and Japanese.

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