Cisco Systems MeetingPlace Audio Server Release 5.2 User Manual

Localization Procedure for Cisco MeetingPlace Audio Server Release 5.2 and Release 5.3
January 17, 2005 This document provides procedures for localizing Cisco MeetingPlace Audio Server Release 5.2 and
Naming Conventions, page 1
Information About Localizing Cisco MeetingPlace Audio Server Release 5.2 and Release 5.3,
page 2
How to Localize Cisco MeetingPlace Audio Server Release 5.2 and Release 5.3, page 5
Additional References, page 8
Obtaining Documentation, page 8
Documentation Feedback, page 9
Obtaining Technical Assistance, page 9
Obtaining Additional Publications and Information, page 10

Naming Conventions

The following product-naming conventions are used in this document:
Product Convention
Cisco MeetingPlace Audio Server with any possible combination of integration applications
Cisco MeetingPlace Audio Sever Release 5.2 and Cisco MeetingPlace Audio Sever Release 5.3
Cisco MeetingPlace Audio Server Release 5.3 and Cisco MeetingPlace 8100 series server or Release 5.2 and the hardware where Release 5.2 is installed
Cisco MeetingPlace MeetingNotes MeetingNotes Cisco MeetingPlace MeetingTime MeetingTime
OL-6854-01
Cisco MeetingPlace system
Release 5.2 and Release 5.3
Cisco MeetingPlace Audio Server system
Localization Procedure for Cisco MeetingPlace Audio Server Release 5.2 and Release 5.3
1
Information About Localizing Cisco MeetingPlace Audio Server Release 5.2 and Release 5.3
InformationAboutLocalizingCisco MeetingPlaceAudioServer Release 5.2 and Release 5.3
Release 5.2 and Release 5.3 support localization in several languages; you can install up to four different languages on the Cisco MeetingPlace Audio Server system—the default language, U.S. English—plus three of the following supported languages:
Canadian French
Japanese
UK English
German
French
Portuguese (Brazil)
Spanish (Americas)
After installing the language, you can configurethe port to play voice prompts in any language that you installed.
For information about configuring ports, see the “Managing Ports” section of the Administrator’sGuide or System Manager’s Guide for your Cisco MeetingPlace Audio Server release at the following URL:
http://www.cisco.com/univercd/cc/td/doc/product/conf/mtgplace/audio/index.htm
Profiled users can also set language preferences for each meeting and can invoke these preferences by entering their profile ID at the default prompt. To accommodate guest callers, the welcome greeting offers callers a choice to use any one of the installed languages.
For information about profiled users, see the “About Profiles” section of the Administrator’s Guide or System Manager’s Guide for your Cisco MeetingPlace Audio Server release at the following URL:
http://www.cisco.com/univercd/cc/td/doc/product/conf/mtgplace/audio/index.htm
The following sections provide information about how the Cisco MeetingPlace Audio Server system determines which language prompts to play to callers:
Configuration Precedence, page 2
Language Preferences, page 3

Configuration Precedence

Release 5.2 and Release 5.3 supports the simultaneous use of up to four languages. Because language preferences are specified in user profile settings, in meeting preferences, and in port configurations, the Cisco MeetingPlace Audio Server system uses the following configuration precedence to determine which language prompts to play to callers:
1. Meeting preference
2. User Profile setting
3. Port configuration
4. Default (U.S. English)
Localization Procedure for Cisco MeetingPlace Audio Server Release 5.2 and Release 5.3
2
OL-6854-01
Configuration Precedence Examples
The following example shows how the Cisco MeetingPlace Audio Server system determines which language a caller hears when entering a meeting:
System Configurations
The default language is U.S. English.
Ports are configured for Japanese.
A U.S. English user has a profile that is set to use U.S. English.
A meeting is scheduled by a Canadian French user who has set the meeting default language to
French.
System Behavior
1. Whenthe U.S. English user calls to attend the scheduled meeting, the prompts play firstin Japanese.
2. The caller then hears the prompt “To select English, press 5” in U.S. English and the prompt “To
select French, press 6” in Canadian French.
3. The caller enters the profile ID, and the prompt language immediately changes to U.S. English.
4. The caller enters the meeting ID and continues to hear U.S. English prompts until joining the
meeting.
5. While the caller is in the meeting, prompts play to all meeting participants in Canadian French;
however, prompts play only to this caller—when the caller presses the # key, for example—in U.S. English.
Information About Localizing Cisco MeetingPlace Audio Server Release 5.2 and Release 5.3

Language Preferences

Within the configuration precedence, the following types of language preferences affect which languages callers hear and when they hear them:
Port-Group Level Language Preferences, page 3
Meeting-Level Language Preferences, page 4
User-Profile Level Language Preferences, page 4
Examples of Language Preferences, page 4

Port-Group Level Language Preferences

U.S. English is the default language and is considered an installed language.
If you do not configure the port group to use a specific language, U.S. English plays.
If you install UK English, the Cisco MeetingPlace Audio Serversystem does not offer U.S. English.
For example, if you install a total of three languages (U.S. English, UK English, and Japanese) and you configure the ports to play Japanese, the welcome prompt offers only UK English and Japanese.
OL-6854-01
Localization Procedure for Cisco MeetingPlace Audio Server Release 5.2 and Release 5.3
3
Information About Localizing Cisco MeetingPlace Audio Server Release 5.2 and Release 5.3

Meeting-Level Language Preferences

The meeting language defaults to the profile language of the meeting scheduler unless another
language is specified in the caller’s user profile.
If the caller selects Attend a Meeting or MeetingNotes access, the voice prompts proceed in the port
language until the caller enters the meeting.
If the caller selects Profile access, the prompts change to the profile language selection after the
caller logs in.
If the caller selects a language, the caller hears the language access prompts again in the selected
language.
Prompts that play to all participants in the meeting play in the meeting-language setting; prompts
that play to individuals play in the user-profile language setting.
Prompts that play when dialing out to a guest participant are determined by the profile setting for
the guest.

User-Profile Level Language Preferences

Callers can only change their user profile language preferences through the MeetingTime client.
Callers can only choose a language before attending a meeting. After the caller chooses Attend a
Meeting, the user-profile language plays; before the caller chooses Attends a Meeting, the default language plays.

Examples of Language Preferences

The following examples shows how language preferences affect the outcome of system, meeting, and user-level preference selections:
Three-Language System With Unconfigured Port Using the Default Language Example
The welcome greeting plays, and the caller is offered the following selections:
“Welcome to MeetingPlace” in U.S. English
“To select English, press 1” in U.S. English
“To select Japanese, press 2” in Japanese
“To select French, press 3” in Canadian French
Localization Procedure for Cisco MeetingPlace Audio Server Release 5.2 and Release 5.3
4
OL-6854-01
Loading...
+ 7 hidden pages