Cisco Media Gateway Controller Node Manager User Manual

Cisco Media Gateway Controller Node Manager Installation Guide

Release 2.7(3) January 2009

Americas Headquarters

Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000

800 553-NETS (6387)

Fax: 408 527-0883

Text Part Number: OL-14272-03

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.

THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.

The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.

NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

CCDE, CCENT, Cisco Eos, Cisco HealthPresence, the Cisco logo, Cisco Lumin, Cisco Nexus, Cisco StadiumVision, Cisco TelePresence, Cisco WebEx, DCE, and Welcome to the Human Network are trademarks; Changing the Way We Work, Live, Play, and Learn and Cisco Bringing the Meeting To You, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, CCVP, Cisco, the Cisco Cisco

Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Collaboration Without Limitation, EtherFast, EtherSwitch, Event Center, Fast Step, Follow Me Browsing, FormShare, GigaDrive, HomeLink, Internet Quotient, IOS, iPhone, iQuick Study, IronPort, the IronPort MeetingPlace, MeetingPlace Chime Sound, MGX, Networkers, Networking Academy, Network Registrar, PCNow, PIX, PowerPanels, ProConnect, ScriptShare, SenderBase, SMARTnet, Spectrum Expert, StackWise, The Fastest Way to Increase Your Internet Quotient, TransPath, WebEx, and the WebEx Cisco

Systems, Inc. and/or its affiliates in the United States and certain other countries.

All other trademarks mentioned in this document or website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0812R)

Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental.

Cisco Media Gateway Controller Node Manager Installation Guide

Store are service marks; and Access Registrar, Aironet, AsyncOS,

IMPLIED, INCLUDING, WITHOUT

Certified Internetwork Expert logo, Cisco IOS,

logo, LightStream, Linksys, MediaTone,

logo are registered trademarks of

Preface v

Document Objectives v

Audience v

Preface

This preface describes the objectives of this document and explains how to find additional information on related products and services. It contains the following sections:

• Document Objectives, page v

• Audience, page v

• Related Documentation, page v

• Obtaining Documentation and Submitting a Service Request, page vi

• Document Change History, page vi

Document Objectives

This installation guide provides information for installing and configuring the Cisco Media Gateway Controller (MGC) Node Manager (MNM). It also contains reference information for administrators, service technicians, and users.

Audience

The Cisco MGC Node Manager (Cisco MNM) Installation Guide is designed for

• System administrators who install and configure Cisco MNM

• Network Operations Center (NOC) personnel who use Cisco MNM to monitor the network and

respond to events and alarms

This document describes Cisco MNM in the context of the Cisco Element Management Framework (Cisco EMF).

Cisco MNM enhances some capabilities of Cisco EMF. Therefore, this manual includes links to Cisco EMF documentation. You need to be familiar with both Cisco EMF and Cisco MNM to use some of the customizable features of Cisco MNM.

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation at

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0

Preface

Document Change History

Subject Document Number Change Date Change Summary

All OL-14272-03 January 2009 Updated the Cisco EMF and Cisco MNM installation

procedures.

Chapter 2, Installing Cisco MNM OL-14272-02 October 2008 Updated the Cisco EMF and Cisco MNM installation

procedures.

All OL-14272-01 August 2008 Initial release.

Cisco Media Gateway Controller Node Manager Installation Guide

OL-14272-03

Installation Overview and Planning

This chapter provides overview and planning information for installation of the Cisco Media Gateway Controller (MGC) Node Manager (MNM).

Note In Cisco MNM Release 2.7(3), the Cisco Voice Services Provisioning Tool (VSPT) is packaged with

Cisco MNM.

The following topics are covered in this chapter:

• Installation Overview, page 1-1

• Determine Your Hardware Requirements, page 1-2

• Installation Checklist, page 1-5

Installation Overview

CHAPTER

Chapter 2 provides detailed installation procedures.

Successful network management using Cisco MNM begins with a well planned and carefully executed installation. Network element management involves many interdependent factors, including:

• The correct Sun server for your network size

• The correct software release and patch levels on managed devices

• The correct installation of Cisco Element Management Framework (EMF), the foundation software

for Cisco MNM

• Performing installation tasks in the required order, so that required items are in place

To organize the installation process, use the Installation Checklist, page 1-5 to plan and execute your installation. Read through the checklist and check off each task as it is completed.

Who Should Install Cisco MNM?

Installing Cisco MNM involves setting up hard drives and checking and modifying system files, tasks that are best performed by a system administrator with good knowledge of the Solaris operating system.

OL-14272-03

Cisco Media Gateway Controller Node Manager Installation Guide

1-1

Determine Your Hardware Requirements

The hardware required and the way Cisco MNM is installed depend on the size of the network you are managing and the amount of data you collect. Use this section to determine your hardware requirements and software configurations.

Cisco MNM consists of server and client software. Using the Sun T2000 server, all small, medium and most large network can be managed from a single server where the client and server are combined. The multi-core, multi-thread architecture of Sun T2000 servers works well with VNC. It gives each VNC server a processor thread and keeps X-terminal traffic off the network. The combination of the Sun T2000 server and VNC for Cisco MNM provides excellent operator response time, even when your access is over WAN network connections. Here is a breakdown of the client and server roles in the situation that the distributed approach is needed.

Server Software

• Network management, including management of databases that contain network information, store

alarms, and performance data

• GUI applications, with user interaction, when Cisco MNM is installed on a standalone server

Chapter 1 Installation Overview and Planning

Client Software

• GUI applications, with which users interact.

The Cisco EMF and Cisco MNM software runs on a separate machine, or on machines other than the Cisco MGC host. In a small network, server and client software might reside on a single machine (a standalone configuration). In larger networks, the software is installed on two or more machines in the following distributed configuration:

• One machine, known as the Management server, contains the server software (including the

ObjectStore database management software included with Cisco

• One machine, known as the Presentation server, contains the client software only. In some large

EMF) and client software

networks, more than one Presentation server might be required.

In either configuration, users typically access Cisco MNM from X terminal workstations that run the Client software through a Telnet session. In the distributed configuration, the X terminal workstations connect directly to the Presentation server to run the Client software.

See the standalone and distributed configurations illustrated in Figure 1-1.

1-2

Cisco Media Gateway Controller Node Manager Installation Guide

OL-14272-02

Chapter 1 Installation Overview and Planning

Figure 1-1 Standalone and Distributed Configurations

Determine Your Hardware Requirements

Distributed Configuration

X terminal

workstations

X terminal

workstations

Presentation Server Cisco EMF and Cisco MNM Client Software only

Standalone Configuration

Cisco EMF and Cisco MNM

Client software and Server

software (including

ObjectStore database)

Managment Server

Cisco EMF and Cisco MNM

Client software and Server

software (including

ObjectStore database)

Cisco MGC nodes

120692

Cisco MGC nodes

Note The Management server is sometimes called the Database server. The Presentation server is sometimes

called the Client, GUI, or Application server. To avoid confusion, this document uses Management server and Presentation server consistently, and these terms denote the machines in a distributed configuration, not the software that resides on them.

The Cisco MNM client simultaneously supports up to ten X terminal users or VNC users. The exact number supported in a given installation depends on your processing resources and the network size.

Supported Configurations

The following configurations are supported:

• Cisco MNM and Cisco VSPT installed together on a network management server (recommended)

OL-14272-01

Cisco Media Gateway Controller Node Manager Installation Guide

1-3

Determine Your Hardware Requirements

• Cisco VSPT (only) installed on a Cisco PGW 2200 Softswitch host machine

• Cisco MNM installed on a network management server and Cisco VSPT installed on a separate

server

Caution Cisco MNM is not supported on a Cisco PGW 2200 Softswitch host machine.

Hardware Requirements

The Cisco MNM hardware requirements for various network sizes are described in Table 1-1. Except in a very small network, each operator requires an X terminal workstation.

Ta b l e 1-1 Hardware Requirements for Cisco MNM Host Machine(s)

Chapter 1 Installation Overview and Planning

Cisco PGW 2200 Softswitch Number, Network Size

Small Network, 1-3 Operators, 1-3 Pairs of Cisco

PGW 2200 Softswitch

Medium Network , 4-6 Operators, 6-10 Pairs of Cisco

PGW 2200 Softswitch

Large Network, 7-10 Operators, 11-20 Pairs of Cisco

PGW 2200 Softswitch

RAM (GB) 8 8 16

Swap (GB) 8 8 16

Disk drives 2 x 73 G

4 x 73 G RAID 0 (maximum performance)

4 x 73 G RAID 0+1 (for stability)

4 x 73 G RAID 0 (maximum performance)

4 x 73 G RAID 0+1 (for stability)

CPU T2000—4 Core T2000—4 Core T2000—8 Core

1. Two-drive machines work for smaller networks that have less traffic and fewer operators. Response time to operator commands slows down as the network grows and additional operators are added.

Note Disk drive requirements are based on the number of drives. The Cisco MNM host machine requires the

minimum number of drives indicated in

Table 1-1. These are recommendations to aid you in planning.

The total amount of disk space required depends on many factors, such as the amount of alarm and performance data collected.

Disk Drives and Database Storage

In a medium or large network, using multiple disk drives to store databases helps alleviate I/O bottlenecks and improves software performance. If you are using multiple disk drives for database storage, or you expect to generate large database files, use raw partitions, as described in the Cisco Element Management Framework Installation and Administration Guide at

http://www.cisco.com/en/US/docs/net_mgmt/element_manager_system/3.2_service_pack_7/installatio n/guide/3_2p7adm.pdf

Note If you are using Unix File System (UFS) partitions, installing more than one drive for database storage

does not improve performance because the databases cannot span multiple partitions.

Cisco Media Gateway Controller Node Manager Installation Guide

1-4

OL-14272-02

Chapter 1 Installation Overview and Planning

Installation Checklist

This checklist summarizes the tasks required for an initial installation of Cisco MNM. The procedures for completing each task are provided in the following chapter.

We recommend that you print out the checklist and use it during the installation. Perform the tasks in sequence unless otherwise noted.

Before You Begin

Note Read the release notes. If information there differs from what is presented here, use

the information in the release notes.

Determine Your Hardware Requirements, as described in this chapter.

___ Task 1: Gather Installation Software and Required Information.

___ Task 2: Ensure That Network Devices Have the Correct Software.

___ Task 3: Plan and Execute Hard Drive Partitioning.

___ Task 4: Ensure That the Sun Solaris 8 or 10 Operating System Is Installed.

___ Task 5: Make System Configuration Modifications.

___ Task 6: Obtain a Cisco EMF License.

___ Task 7: Install CiscoView 6.1(6) on a Solaris 10 Operating System. This task is required only

if you want to manage Cisco ITP-Ls or LAN switches from Cisco MNM, which uses the CiscoView server as the management interface.

CiscoView now ships as part of LMS 3.0 with MGC Node Manager. Only the CiscoView part of LMS is provided. To obtain licenses for other LMS features, order LMS 3.0 from the Cisco.com website.

Installation Checklist

Cisco MNM Release 2.7(3) includes CiscoView for Solaris 10 only. CiscoView for Solaris 8 is not provided with the Cisco MNM media kit. However, previous CiscoView versions shipped with previous Cisco MNM media kits can be re-used. New Cisco MNM customers should be using Solaris 10 for best long-term satisfaction and full CiscoView support. New Cisco MNM customers who only use Solaris 8 operating systems must obtain CiscoView for Solaris 8 separately, possibly by purchasing the appropriate LMS 2.5.1 package.

___ Task 8: Install Cisco EMF 3.2.

___ Task 9: Install Cisco MNM Release 2.7(3) and Verify the Installation.

Note If you want to install other element managers to run co-resident with Cisco MNM,

install them now.

___ Task 10: Install the CiscoView Security Module (if you are using CiscoView).

___ Task 11: Set Up the X Terminal Workstations for Remote Access. The CiscoView Security

module restricts non-MNM users from accessing the CiscoView Web client. If you want to be able to access the CiscoView external web browser, do not install this module.

___ Task 12. Synchronize Time.

___ Task 13: Configure Network Devices to Forward Alarms. This task, which must be completed

before Cisco MNM can collect alarm information from network devices, is covered in Chapter 2 in the “Configuring Network Devices for Management” section of the Cisco Media Gateway Controller Node Manager User’s Guide, Release 2.7(3).

OL-14272-01

Cisco Media Gateway Controller Node Manager Installation Guide

1-5

Installation Checklist

Chapter 1 Installation Overview and Planning

1-6

Cisco Media Gateway Controller Node Manager Installation Guide

OL-14272-02

CHAPTER

Installing Cisco MNM

This chapter provides detailed instructions for the following installation tasks:

• Performing a New Installation of Cisco MNM, page 2-1

• Upgrading from Previous Cisco MNM Releases, page 2-21

• Uninstalling Cisco MNM, page 2-23

• Displaying Current Cisco MNM Release Packages, page 2-24

• Viewing Help for Cisco MNM Install Scripts, page 2-25

• Uninstalling Cisco EMF, page 2-25

• Troubleshooting Common Installation Problems, page 2-26

Before you begin

• Read the Installation Overview, page 1-1

• Determine Your Hardware Requirements, page 1-2

• Print the Installation Checklist, page 1-5 and use it to guide your installation.

Performing a New Installation of Cisco MNM

Task 1: Gather Installation Software and Required Information

This section describes the software and information you need before you begin the installation.

Installation Software

Cisco MNM and Cisco VSPT Software

Your order includes the following:

• Cisco Media Gateway Controller Node Manager, Release 2.7(3), including the Cisco MNM element

managers that work with Cisco EMF.

• Cisco Element Management Framework (Cisco EMF) 3.2. This software includes Cisco EMF

Service Packs 7, 7.1, and 7.2. Also included is ObjectStore 5.1, which provides the database management.

OL-14272-03

Cisco Media Gateway Controller Node Manager Installation Guide

2-1

Performing a New Installation of Cisco MNM

See the latest Cisco EMF 3.2 software patch and release note (an Acrobat PDF file, such as CEMF3.2P7DepRelNote.pdf) at the following URL.

http://www.cisco.com/en/US/docs/net_mgmt/element_manager_system/3.2/release/notes/rn_3_2.h tml

For all releases of 3.2 release notes, go to the following URL.

http://www.cisco.com/en/US/docs/net_mgmt/element_manager_system/3.2_service_pack_7/releas e/notes/rn3_2sp7.html

• CEMF Crypto Add-on Package Software

If you want to use SSH for secure communications with SSH-enabled network components, download the CEMF Crypto Add-On package available at

http://www.cisco.com/cgi-bin/tablebuild.pl/cemf-addon-3des

Download both the CEMF Crypto Add-on Package Software and the CEMF Crypto Add-on Package Installation Guide. You must have authorization to download cryptographic software. If you do not have it, you are automatically redirected to an authorization request page.

• CiscoView 6.1(6) (from LMS DVD—Solaris 10 only). Install CiscoView 6.1(6) if you want to

manage Cisco management interface). Install CiscoView before you install Cisco LMS 3.0 package is not licensed when included with Cisco MNM. However, you can purchase the complete LMS 3.0 product and install it with the MGC Node Manager on the same Sun Server. Make sure there is enough disk and partition space, since the full LMS package is large.

Chapter 2 Installing Cisco MNM

ITP-Ls or Cisco LAN switches (Cisco MNM uses the CiscoView server as the

EMF and Cisco MNM. The full

• Cisco VSPT. The Cisco VSPT version must support your version of the

Note CD is the installation media for Cisco MNM, and DVD is the installation media for LMS 3.0 and

X Terminal Software

You must have Reflection 7.2 or higher installed to access Cisco MNM from a remote workstation. See the information.

Solaris Operating System

Note If Cisco MNM coexists with CiscoView 6.1(6) on a Solaris 10 Operating System, the version

of the Solaris Operating System must be the November 2006 release or higher, and the minimum recommended cluster patch levels are those released April 17, 2007.

Cisco

PGW 2200 Softswitch software. If you are managing nodes with

Cisco

PGW 2200 Softswitch hosts running different software versions, you can install multiple

VSPT versions. Cisco MNM automatically launches the correct version for the selected host.

For the latest VSPT patch, go to http://www.cisco.com/cgi-bin/tablebuild.pl/vspt.

For Cisco MNM release notes, go to

http://www.cisco.com/en/US/products/sw/netmgtsw/ps1912/prod_release_notes_list.html.

CiscoView 6.1(6).

“Task 11: Set Up the X Terminal Workstations for Remote Access” section on page 2-20 for more

2-2

The machines that run Cisco MNM must have the Sun Solaris 8 or 10 operating system with Common Desktop Environment (CDE) 1.3 installed.

Cisco Media Gateway Controller Node Manager Installation Guide

OL-14272-03

+ 32 hidden pages

Cisco Media Gateway Controller Node Manager User Manual

CONTENTS

Preface

Document Objectives

Audience

Related Documentation

Obtaining Documentation and Submitting a Service Request

Document Change History

Installation Overview and Planning

Installation Overview

Who Should Install Cisco MNM?

Determine Your Hardware Requirements

Supported Configurations

Hardware Requirements

Disk Drives and Database Storage

Installation Checklist

Installing Cisco MNM

Performing a New Installation of Cisco MNM

Task 1: Gather Installation Software and Required Information

Installation Software