Cisco Media Gateway Controller Node Manager User Manual

Cisco Media Gateway Controller Node Manager Installation Guide
Release 2.7(3) January 2009
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Text Part Number: OL-14272-03
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Cisco Media Gateway Controller Node Manager Installation Guide
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CONTENTS

Preface v
Document Objectives v
Audience v
Related Documentation v
Obtaining Documentation and Submitting a Service Request vi
Document Change History vi
CHAPTER
CHAPTER
1 Installation Overview and Planning 1-1
Installation Overview 1-1
Who Should Install Cisco MNM? 1-1
Determine Your Hardware Requirements 1-2
Supported Configurations 1-3 Hardware Requirements 1-4 Disk Drives and Database Storage 1-4
Installation Checklist 1-5
2 Installing Cisco MNM 2-1
Performing a New Installation of Cisco MNM 2-1
Task 1: Gather Installation Software and Required Information 2-1
Installation Software 2-1
Required Information 2-3 Task 2: Ensure That Network Devices Have the Correct Software 2-4 Task 3: Plan and Execute Hard Drive Partitioning 2-4 Task 4: Ensure That the Sun Solaris 8 or 10 Operating System Is Installed 2-5 Task 5: Make System Configuration Modifications 2-5
Setting Up IP and Remote User Access Files 2-6
DNS Configurations 2-6 Task 6: Obtain a Cisco EMF License 2-6 Task 7: Install CiscoView 6.1(6) on a Solaris 10 Operating System 2-7 Task 8: Install Cisco EMF 3.2 2-9
Installing on the Management Server 2-9
Installing on the Presentation Server 2-10
Installing Cisco EMF Service Packs 2-11
Installing the Cisco EMF SSH Add-On Package 2-12
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iii
Contents
Starting Cisco EMF 2-13
Task 9: Install Cisco MNM Release 2.7(3) and Verify the Installation 2-13
Installing Cisco MNM 2-14 Starting Cisco MNM 2-17
Getting Started with Secure Communications on Cisco MNM 2-18 Task 10: Install the CiscoView Security Module 2-19 Task 11: Set Up the X Terminal Workstations for Remote Access 2-20
Creating an XDMCP Connection 2-20
Creating a Workstation Connection 2-20
Fixing Insufficient Color Problems 2-21 Task 12. Synchronize Time 2-21 Task 13: Configure Network Devices to Forward Alarms 2-21
Upgrading from Previous Cisco MNM Releases 2-21
Backing Up Your Databases 2-23
Uninstalling Cisco MNM 2-23
I
NDEX
Displaying Current Cisco MNM Release Packages 2-24
Viewing Help for Cisco MNM Install Scripts 2-25
Uninstalling Cisco EMF 2-25
Troubleshooting Common Installation Problems 2-26
iv
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Preface

This preface describes the objectives of this document and explains how to find additional information on related products and services. It contains the following sections:
Document Objectives, page v
Audience, page v
Related Documentation, page v
Obtaining Documentation and Submitting a Service Request, page vi
Document Change History, page vi

Document Objectives

This installation guide provides information for installing and configuring the Cisco Media Gateway Controller (MGC) Node Manager (MNM). It also contains reference information for administrators, service technicians, and users.

Audience

The Cisco MGC Node Manager (Cisco MNM) Installation Guide is designed for
System administrators who install and configure Cisco MNM
Network Operations Center (NOC) personnel who use Cisco MNM to monitor the network and
respond to events and alarms
This document describes Cisco MNM in the context of the Cisco Element Management Framework (Cisco EMF).
Cisco MNM enhances some capabilities of Cisco EMF. Therefore, this manual includes links to Cisco EMF documentation. You need to be familiar with both Cisco EMF and Cisco MNM to use some of the customizable features of Cisco MNM.

Related Documentation

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The documents that contain information related to Cisco Media Gateway Controller Node Manager are at the following URL:
Cisco Media Gateway Controller Node Manager Installation Guide
v
http://www.cisco.com/en/US/products/sw/netmgtsw/ps1912/tsd_products_support_series_home.html
The documents that contain information related to the Cisco PGW 2200 Softswitch are at the following URL:
http://www.cisco.com/en/US/products/hw/vcallcon/ps2027/tsd_products_support_series_home.html
You can also find the Cisco PGW 2200 Softswitch Documentation Map at the following URL:
http://www.cisco.com/en/US/products/hw/vcallcon/ps2027/products_documentation_roadmaps_list.ht ml

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation at
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0
Preface

Document Change History

Subject Document Number Change Date Change Summary
All OL-14272-03 January 2009 Updated the Cisco EMF and Cisco MNM installation
procedures.
Chapter 2, Installing Cisco MNM OL-14272-02 October 2008 Updated the Cisco EMF and Cisco MNM installation
procedures.
All OL-14272-01 August 2008 Initial release.
vi
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Installation Overview and Planning

This chapter provides overview and planning information for installation of the Cisco Media Gateway Controller (MGC) Node Manager (MNM).
Note In Cisco MNM Release 2.7(3), the Cisco Voice Services Provisioning Tool (VSPT) is packaged with
Cisco MNM.
The following topics are covered in this chapter:
Installation Overview, page 1-1
Determine Your Hardware Requirements, page 1-2
Installation Checklist, page 1-5

Installation Overview

CHAPTER
Chapter 2 provides detailed installation procedures.
1
Successful network management using Cisco MNM begins with a well planned and carefully executed installation. Network element management involves many interdependent factors, including:
The correct Sun server for your network size
The correct software release and patch levels on managed devices
The correct installation of Cisco Element Management Framework (EMF), the foundation software
for Cisco MNM
Performing installation tasks in the required order, so that required items are in place
To organize the installation process, use the Installation Checklist, page 1-5 to plan and execute your installation. Read through the checklist and check off each task as it is completed.

Who Should Install Cisco MNM?

Installing Cisco MNM involves setting up hard drives and checking and modifying system files, tasks that are best performed by a system administrator with good knowledge of the Solaris operating system.
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1-1

Determine Your Hardware Requirements

Determine Your Hardware Requirements
The hardware required and the way Cisco MNM is installed depend on the size of the network you are managing and the amount of data you collect. Use this section to determine your hardware requirements and software configurations.
Cisco MNM consists of server and client software. Using the Sun T2000 server, all small, medium and most large network can be managed from a single server where the client and server are combined. The multi-core, multi-thread architecture of Sun T2000 servers works well with VNC. It gives each VNC server a processor thread and keeps X-terminal traffic off the network. The combination of the Sun T2000 server and VNC for Cisco MNM provides excellent operator response time, even when your access is over WAN network connections. Here is a breakdown of the client and server roles in the situation that the distributed approach is needed.
Server Software
Network management, including management of databases that contain network information, store
alarms, and performance data
GUI applications, with user interaction, when Cisco MNM is installed on a standalone server
Chapter 1 Installation Overview and Planning
Client Software
GUI applications, with which users interact.
The Cisco EMF and Cisco MNM software runs on a separate machine, or on machines other than the Cisco MGC host. In a small network, server and client software might reside on a single machine (a standalone configuration). In larger networks, the software is installed on two or more machines in the following distributed configuration:
One machine, known as the Management server, contains the server software (including the
ObjectStore database management software included with Cisco
One machine, known as the Presentation server, contains the client software only. In some large
EMF) and client software
networks, more than one Presentation server might be required.
In either configuration, users typically access Cisco MNM from X terminal workstations that run the Client software through a Telnet session. In the distributed configuration, the X terminal workstations connect directly to the Presentation server to run the Client software.
See the standalone and distributed configurations illustrated in Figure 1-1.
1-2
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Chapter 1 Installation Overview and Planning
Figure 1-1 Standalone and Distributed Configurations
Determine Your Hardware Requirements
Distributed Configuration
X terminal
workstations
X terminal
workstations
Presentation Server Cisco EMF and Cisco MNM Client Software only
Standalone Configuration
Cisco EMF and Cisco MNM
Client software and Server
software (including
ObjectStore database)
Managment Server
Cisco EMF and Cisco MNM
Client software and Server
software (including
ObjectStore database)
Cisco MGC nodes
120692
Cisco MGC nodes
Note The Management server is sometimes called the Database server. The Presentation server is sometimes
called the Client, GUI, or Application server. To avoid confusion, this document uses Management server and Presentation server consistently, and these terms denote the machines in a distributed configuration, not the software that resides on them.
The Cisco MNM client simultaneously supports up to ten X terminal users or VNC users. The exact number supported in a given installation depends on your processing resources and the network size.

Supported Configurations

The following configurations are supported:
Cisco MNM and Cisco VSPT installed together on a network management server (recommended)
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Determine Your Hardware Requirements
Cisco VSPT (only) installed on a Cisco PGW 2200 Softswitch host machine
Cisco MNM installed on a network management server and Cisco VSPT installed on a separate
server
Caution Cisco MNM is not supported on a Cisco PGW 2200 Softswitch host machine.

Hardware Requirements

The Cisco MNM hardware requirements for various network sizes are described in Table 1-1. Except in a very small network, each operator requires an X terminal workstation.
Ta b l e 1-1 Hardware Requirements for Cisco MNM Host Machine(s)
Chapter 1 Installation Overview and Planning
Cisco PGW 2200 Softswitch Number, Network Size
Small Network, 1-3 Operators, 1-3 Pairs of Cisco
PGW 2200 Softswitch
Medium Network , 4-6 Operators, 6-10 Pairs of Cisco
PGW 2200 Softswitch
Large Network, 7-10 Operators, 11-20 Pairs of Cisco
PGW 2200 Softswitch
RAM (GB) 8 8 16
Swap (GB) 8 8 16
Disk drives 2 x 73 G
1
4 x 73 G RAID 0 (maximum performance)
or
4 x 73 G RAID 0+1 (for stability)
4 x 73 G RAID 0 (maximum performance)
or
4 x 73 G RAID 0+1 (for stability)
CPU T2000—4 Core T2000—4 Core T2000—8 Core
1. Two-drive machines work for smaller networks that have less traffic and fewer operators. Response time to operator commands slows down as the network grows and additional operators are added.
Note Disk drive requirements are based on the number of drives. The Cisco MNM host machine requires the
minimum number of drives indicated in
Table 1-1. These are recommendations to aid you in planning.
The total amount of disk space required depends on many factors, such as the amount of alarm and performance data collected.

Disk Drives and Database Storage

In a medium or large network, using multiple disk drives to store databases helps alleviate I/O bottlenecks and improves software performance. If you are using multiple disk drives for database storage, or you expect to generate large database files, use raw partitions, as described in the Cisco Element Management Framework Installation and Administration Guide at
http://www.cisco.com/en/US/docs/net_mgmt/element_manager_system/3.2_service_pack_7/installatio n/guide/3_2p7adm.pdf
Note If you are using Unix File System (UFS) partitions, installing more than one drive for database storage
does not improve performance because the databases cannot span multiple partitions.
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Chapter 1 Installation Overview and Planning

Installation Checklist

This checklist summarizes the tasks required for an initial installation of Cisco MNM. The procedures for completing each task are provided in the following chapter.
We recommend that you print out the checklist and use it during the installation. Perform the tasks in sequence unless otherwise noted.
Before You Begin
Note Read the release notes. If information there differs from what is presented here, use
the information in the release notes.
Determine Your Hardware Requirements, as described in this chapter.
___ Task 1: Gather Installation Software and Required Information.
___ Task 2: Ensure That Network Devices Have the Correct Software.
___ Task 3: Plan and Execute Hard Drive Partitioning.
___ Task 4: Ensure That the Sun Solaris 8 or 10 Operating System Is Installed.
___ Task 5: Make System Configuration Modifications.
___ Task 6: Obtain a Cisco EMF License.
___ Task 7: Install CiscoView 6.1(6) on a Solaris 10 Operating System. This task is required only
if you want to manage Cisco ITP-Ls or LAN switches from Cisco MNM, which uses the CiscoView server as the management interface.
CiscoView now ships as part of LMS 3.0 with MGC Node Manager. Only the CiscoView part of LMS is provided. To obtain licenses for other LMS features, order LMS 3.0 from the Cisco.com website.
Installation Checklist
Cisco MNM Release 2.7(3) includes CiscoView for Solaris 10 only. CiscoView for Solaris 8 is not provided with the Cisco MNM media kit. However, previous CiscoView versions shipped with previous Cisco MNM media kits can be re-used. New Cisco MNM customers should be using Solaris 10 for best long-term satisfaction and full CiscoView support. New Cisco MNM customers who only use Solaris 8 operating systems must obtain CiscoView for Solaris 8 separately, possibly by purchasing the appropriate LMS 2.5.1 package.
___ Task 8: Install Cisco EMF 3.2.
___ Task 9: Install Cisco MNM Release 2.7(3) and Verify the Installation.
Note If you want to install other element managers to run co-resident with Cisco MNM,
install them now.
___ Task 10: Install the CiscoView Security Module (if you are using CiscoView).
___ Task 11: Set Up the X Terminal Workstations for Remote Access. The CiscoView Security
module restricts non-MNM users from accessing the CiscoView Web client. If you want to be able to access the CiscoView external web browser, do not install this module.
___ Task 12. Synchronize Time.
___ Task 13: Configure Network Devices to Forward Alarms. This task, which must be completed
before Cisco MNM can collect alarm information from network devices, is covered in Chapter 2 in the “Configuring Network Devices for Management” section of the Cisco Media Gateway Controller Node Manager User’s Guide, Release 2.7(3).
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Installation Checklist
Chapter 1 Installation Overview and Planning
1-6
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CHAPTER

Installing Cisco MNM

This chapter provides detailed instructions for the following installation tasks:
Performing a New Installation of Cisco MNM, page 2-1
Upgrading from Previous Cisco MNM Releases, page 2-21
Uninstalling Cisco MNM, page 2-23
Displaying Current Cisco MNM Release Packages, page 2-24
Viewing Help for Cisco MNM Install Scripts, page 2-25
Uninstalling Cisco EMF, page 2-25
Troubleshooting Common Installation Problems, page 2-26
Before you begin
Read the Installation Overview, page 1-1
Determine Your Hardware Requirements, page 1-2
2
Print the Installation Checklist, page 1-5 and use it to guide your installation.

Performing a New Installation of Cisco MNM

Task 1: Gather Installation Software and Required Information

This section describes the software and information you need before you begin the installation.
Installation Software
Cisco MNM and Cisco VSPT Software
Your order includes the following:
Cisco Media Gateway Controller Node Manager, Release 2.7(3), including the Cisco MNM element
managers that work with Cisco EMF.
Cisco Element Management Framework (Cisco EMF) 3.2. This software includes Cisco EMF
Service Packs 7, 7.1, and 7.2. Also included is ObjectStore 5.1, which provides the database management.
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2-1
Performing a New Installation of Cisco MNM
See the latest Cisco EMF 3.2 software patch and release note (an Acrobat PDF file, such as CEMF3.2P7DepRelNote.pdf) at the following URL.
http://www.cisco.com/en/US/docs/net_mgmt/element_manager_system/3.2/release/notes/rn_3_2.h tml
For all releases of 3.2 release notes, go to the following URL.
http://www.cisco.com/en/US/docs/net_mgmt/element_manager_system/3.2_service_pack_7/releas e/notes/rn3_2sp7.html
CEMF Crypto Add-on Package Software
If you want to use SSH for secure communications with SSH-enabled network components, download the CEMF Crypto Add-On package available at
http://www.cisco.com/cgi-bin/tablebuild.pl/cemf-addon-3des
Download both the CEMF Crypto Add-on Package Software and the CEMF Crypto Add-on Package Installation Guide. You must have authorization to download cryptographic software. If you do not have it, you are automatically redirected to an authorization request page.
CiscoView 6.1(6) (from LMS DVD—Solaris 10 only). Install CiscoView 6.1(6) if you want to
manage Cisco management interface). Install CiscoView before you install Cisco LMS 3.0 package is not licensed when included with Cisco MNM. However, you can purchase the complete LMS 3.0 product and install it with the MGC Node Manager on the same Sun Server. Make sure there is enough disk and partition space, since the full LMS package is large.
Chapter 2 Installing Cisco MNM
ITP-Ls or Cisco LAN switches (Cisco MNM uses the CiscoView server as the
EMF and Cisco MNM. The full
Cisco VSPT. The Cisco VSPT version must support your version of the
Note CD is the installation media for Cisco MNM, and DVD is the installation media for LMS 3.0 and
X Terminal Software
You must have Reflection 7.2 or higher installed to access Cisco MNM from a remote workstation. See the information.
Solaris Operating System
Note If Cisco MNM coexists with CiscoView 6.1(6) on a Solaris 10 Operating System, the version
of the Solaris Operating System must be the November 2006 release or higher, and the minimum recommended cluster patch levels are those released April 17, 2007.
Cisco
PGW 2200 Softswitch software. If you are managing nodes with
Cisco
PGW 2200 Softswitch hosts running different software versions, you can install multiple
VSPT versions. Cisco MNM automatically launches the correct version for the selected host.
For the latest VSPT patch, go to http://www.cisco.com/cgi-bin/tablebuild.pl/vspt.
For Cisco MNM release notes, go to
http://www.cisco.com/en/US/products/sw/netmgtsw/ps1912/prod_release_notes_list.html.
CiscoView 6.1(6).
“Task 11: Set Up the X Terminal Workstations for Remote Access” section on page 2-20 for more
2-2
The machines that run Cisco MNM must have the Sun Solaris 8 or 10 operating system with Common Desktop Environment (CDE) 1.3 installed.
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