Cisco MDS 9396S Multilayer Fabric Switch Hardware Installation
Guide
First Published: 2015-07-09
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•
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•
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CONTENTS
CHAPTER 1
CHAPTER 2
CHAPTER 3
Preface 1
Preface 1
Audience 1
Document Conventions 1
Related Documentation 2
Obtaining Documentation and Submitting a Service Request 2
Product Overview 5
Fan Modules 8
Power Supplies 10
Switch Ports 10
Switch LEDs 11
Supported SFP+ Transceivers 14
Installing the Cisco MDS 9396S Switch 15
Preinstallation 16
Installation Options 16
Installation Guidelines 16
Required Equipment 18
Unpacking and Inspecting the Switch 18
Installing the Switch 19
Attaching the Bottom-Support Rails on the Rack 19
Attaching the Front-Mount Brackets to the Chassis 20
Installing the Switch 21
Grounding the Switch 23
Powering Up the Switch 24
Removing and Installing Components 26
Removing and Installing AC Power Supplies 26
Cisco MDS 9396S Multilayer Fabric Switch Hardware Installation Guide
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Contents
Removing Power Supplies 27
Installing Power Supplies 27
Removing and Installing Fan Modules 27
Removing a Fan Module 27
Installing a Fan Module 28
Verifying the Fan Module 28
CHAPTER 4
Connecting the Cisco MDS 9396S Switch 31
Preparing for Network Connections 31
Connecting the Console Port 32
Connecting the Console Port to a PC 33
Connecting a Modem to a Console Port 34
35
Connecting the Management Port 35
Connecting to a Fibre Channel Port 35
Removing and Installing SFP Transceivers 36
Installing an SFP Transceiver 37
Removing an SFP Transceiver 37
Removing and Installing Cables into SFP Transceivers 38
Installing a Cable into an SFP Transceiver 38
Removing a Cable from an SFP Transceiver 39
Maintaining SFP Transceivers and Fiber-Optic Cables 39
CHAPTER 5
Cabinet and Rack Installation 41
Cabinet and Rack Requirements 41
General Requirements for Cabinets and Racks 41
Requirements Specific to Perforated Cabinets 42
Reference Perforated Cabinet 42
Requirements Specific to Solid-Walled Cabinets 42
Requirements Specific to Standard Open Racks 43
Requirements Specific to Telco Racks 43
Cisco MDS 9000 Family Telco and EIA Shelf Bracket 43
Rack-Mounting Guidelines 44
Before Installing the Shelf Brackets 44
Required Equipment 45
Cisco MDS 9396S Multilayer Fabric Switch Hardware Installation Guide
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Contents
Installing the Shelf Bracket Kit into a Two-Post Telco Rack 45
Installing the Shelf Bracket Kit into a Four-Post EIA Rack 46
Installing the Switch on the Shelf Brackets 47
Removing the Shelf Bracket Kit (Optional) 47
CHAPTER 6
Technical Specifications 49
Switch Specifications 49
Power Specifications 50
General Power Supply Specifications 50
Power Supply Requirements Specifications 51
Connection Guidelines for AC-Powered Systems 52
SFP Transceiver Specifications 52
Cisco Fibre Channel SFP+ Transceivers 52
General Specifications for Cisco Fibre Channel 16 Gbps SFP+ Transceivers 53
Environmental Conditions and Power Requirements 16 Gbps 54
General Specifications for Cisco Fibre Channel 10 Gbps SFP+ Transceivers 55
Environmental Conditions and Power Requirements 10 Gbps 56
General Specifications for Cisco Fibre Channel 8-Gbps SFP+ Transceivers 56
Environmental Conditions and Power Requirements for 8 Gbps 57
Optical Specifications for Cisco CWDM SFP Transceivers 58
APPENDIX A
Cable and Port Specifications 61
Cables and Adapters 61
Console Port 62
Console Port Pinouts 62
Connecting the Console Port to a Computer Using the DB-25 Adapter 62
Connecting the Console Port to a Computer Using the DB-9 Adapter 63
MGMT 10/100/1000 Ethernet Port 64
Supported Power Cords and Plugs 66
Power Cords 66
Jumper Power Cord 68
APPENDIX B
Site Planning and Maintenance Records 69
Site Preparation Checklist 69
Contact and Site Information 71
Cisco MDS 9396S Multilayer Fabric Switch Hardware Installation Guide
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Contents
Chassis and Network Information 72
Cisco MDS 9396S Multilayer Fabric Switch Hardware Installation Guide
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Preface
CHAPTER 1
Preface
This preface describes the audience, and conventions of the Cisco MDS 9396S Multilayer Fabric Switch
Hardware Installation Guide. It also provides information on how to obtain related documentation.
Preface, page 1
•
Audience, page 1
•
Document Conventions, page 1
•
Related Documentation, page 2
•
Obtaining Documentation and Submitting a Service Request, page 2
•
This preface describes the audience, organization, and conventions of Cisco MDS 9000 Series Configuration
Guides. It also provides information on how to obtain related documentation.
Audience
To use this installation guide, you need to be familiar with electronic circuitry and wiring practices and
preferably be an electronic or electromechanical technician.
Document Conventions
This document uses the following conventions:
Note
Means reader take note. Notes contain helpful suggestions or references to material not covered in the
manual.
Cisco MDS 9396S Multilayer Fabric Switch Hardware Installation Guide
1
Related Documentation
Preface
Caution
Warning
Means reader be careful. In this situation, you might do something that could result in equipment damage
or loss of data.
Warnings use the following conventions:
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you
work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with
standard practices for preventing accidents. Use the statement number provided at the end of each warning
to locate its translation in the translated safety warnings that accompanied this device. Statement 1071.
Related Documentation
The documentation set for the Cisco MDS 9000 Family includes the following documents. To find a document
online, use the Cisco MDS NX-OS Documentation Locator at:
http://www.cisco.com/c/en/us/td/docs/storage/san_switches/mds9000/roadmaps/doclocater.html
Release Notes
http://www.cisco.com/c/en/us/support/storage-networking/mds-9000-nx-os-san-os-software/
products-release-notes-list.html
Regulatory Compliance and Safety Information
http://www.cisco.com/c/en/us/td/docs/switches/datacenter/mds9000/hw/regulatory/compliance/RCSI.html
Compatibility Information
http://www.cisco.com/c/en/us/support/storage-networking/mds-9000-nx-os-san-os-software/
products-device-support-tables-list.html
Installation and Upgrade
http://www.cisco.com/c/en/us/support/storage-networking/mds-9000-nx-os-san-os-software/
products-installation-guides-list.html
Configuration Guides
http://www.cisco.com/c/en/us/support/storage-networking/mds-9000-nx-os-san-os-software/
products-installation-and-configuration-guides-list.html
CLI
http://www.cisco.com/c/en/us/support/storage-networking/mds-9000-nx-os-san-os-software/
products-command-reference-list.html
Troubleshooting and Reference
http://www.cisco.com/c/en/us/support/storage-networking/mds-9000-nx-os-san-os-software/
tsd-products-support-troubleshoot-and-alerts.html
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, using the Cisco Bug Search Tool (BST), submitting a service
request, and gathering additional information, see What's New in Cisco Product Documentation.
Cisco MDS 9396S Multilayer Fabric Switch Hardware Installation Guide
2
Preface
Obtaining Documentation and Submitting a Service Request
To receive new and revised Cisco technical content directly to your desktop, you can subscribe to the What's
New in Cisco Product Documentation RSS feed. RSS feeds are a free service.
Cisco MDS 9396S Multilayer Fabric Switch Hardware Installation Guide
3
Obtaining Documentation and Submitting a Service Request
Preface
Cisco MDS 9396S Multilayer Fabric Switch Hardware Installation Guide
4
CHAPTER 2
Product Overview
The Cisco MDS 9396S Multilayer Fabric Switch (DS-C9396S-K9) is a next generation multilayer Intelligent
Services-oriented fabric switch. With powerful, compact, two rack unit (2 RU) form factors, it has an
integrated 96-port Fibre Channel functionality. The Cisco MDS 9396S switch meets the requirements for a:
Standalone storage area network (SAN) in small departmental storage environments.
•
Middle-of-row switch in medium-sized redundant fabrics.
•
Edge switch in enterprise data center core-edge topologies.
•
The Cisco MDS 9396S switch has the following major features:
96 licensed ports, or 48 licensed ports expandable up to 96 ports in 12 port increments with On-Demand
•
licenses.
All Fibre Channel ports capable of line rate at 2, 4, 8, 10, 16 Gbps.
•
Port interfaces that support field-replaceable, hot-swappable small form-factor pluggable (SFP)
•
transceivers.
Redundant hot-swappable power supplies and fan trays.
•
Port Channels for Inter-Switch Link (ISL) resiliency, and F-port channeling for resiliency on uplinks
•
from a Cisco MDS 9396S operating in NPV mode.
Enterprise class features such as In-Service Software Upgrades (ISSU), Virtual SANs (VSANs), security
•
features, and Quality of Service (QoS).
Power On Auto Provisioning (POAP) to automate software image upgrades and configuration file
•
installation on newly deployed switches.
Generic OnLine Diagnostics (GOLD), a built in diagnostic system with intelligent boot up and periodic
•
runtime tests.
Full compatibility with the Cisco MDS 9000 Family.
•
Cisco MDS 9396S Multilayer Fabric Switch Hardware Installation Guide
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Product Overview
The front of the Cisco MDS 9396S switch contains LEDs, console and management ports, and 96 2/4/8/10/16
Gbps line rate Fibre Channel ports.
Figure 1: Front View of the Cisco MDS 9396S Switch
Cisco MDS 9396S Multilayer Fabric Switch Hardware Installation Guide
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Product Overview
USB port6Serial console port1
10/100/1000 Mbps Ethernet management port7System status LED2
Fibre Channel ports8Power supply LED3
Exhaust grill9Fan LED4
Exhaust grill5
The rear of the Cisco MDS 9396S switch has two PSU bays for the redundant AC PSUs, two fan bays for
the redundant fan modules and the chassis ground pad. Each side panel has attachments points for rack mount
rails.
Figure 2: Side and Rear view of the Cisco MDS 9396S Switch
Fan module 14
Fan module 25Power receptable1
Power supply 26Power supply 12
Fan securing screws7Power module handle3
Cisco MDS 9396S Multilayer Fabric Switch Hardware Installation Guide
7
Fan Modules
Product Overview
The rear of the Cisco MDS 9396S switch also contains the grounding point which is present under a label
(Figure 2).
Figure 3: Grounding point and fan securing screws
•
•
•
•
•
Fan Modules
The Cisco MDS 9396S Multilayer Fabric switch supports two hot-swappable fan modules that allow the
switches to continue to run if a fan module is removed, provided that the preset temperature thresholds have
not been exceeded. You can swap out a fan module without having to bring the system down. Each fan module
on the Cisco MDS 9396S switch has two fans.
Grounding point1
Fan Modules, page 8
Power Supplies, page 10
Switch Ports, page 10
Switch LEDs, page 11
Supported SFP+ Transceivers, page 14
Cisco MDS 9396S Multilayer Fabric Switch Hardware Installation Guide
8
Product Overview
Fan Modules
New fan modules which support reverse airflow (port-side intake) have been introduced in Cisco MDS NX-OS
Releases 6.2(x) starting from Cisco MDS NX-OS Release 6.2(15) and Cisco MDS NX-OS Releases 7.3(x)
starting from Cisco MDS NX-OS Release 7.3(1)D1(1).
To verify the direction of airflow in fan modules, the following colors are denoted on the fan modules:
• Red—Port-side intake airflow
• Blue—Port-side exhaust airflow
Fan modules which support port-side intake airflow can be used with a new Power Supply Unit,
DS-CAC-1200W, only. If an older PSU (DS-CAC-1200W-E) is used with the fan modules which support
port-side intake airflow, a warning is issued on the software after which the switch shuts down in 10 minutes.
If a chassis has two different fan modules, one supporting port-side exhaust airflow and the other supporting
port-side intake airflow, the switch is immediately powered down.
To verify the current fan module on the switch, use the show inventory fan command.Note
Figure 4: Cisco MDS 9396S Fan Module
Cisco MDS 9396S Multilayer Fabric Switch Hardware Installation Guide
9
Power Supplies
Product Overview
Caution
The Cisco MDS 9396S switch has internal temperature sensors that can shut down the system if the
temperature at different points within the chassis exceeds certain safety thresholds. To be effective, the
temperature sensors require the presence of airflow; therefore, in the event a fan module is removed from
the chassis, the Cisco MDS 9396S switch will shut down after five minutes to prevent potentially
undetectable overheating. However, the switches will shut down sooner if the higher-level temperature
threshold is exceeded. For normal operation, the Cisco MDS 9396S switch requires four fans. Fan module
status is also indicated on a front panel LED. To check temperature threshold values, use the show
environment temperature command.
Procedures for replacing and installing the fan modules are available in the Removing and Installing
Components, on page 26 section.
Power Supplies
The Cisco MDS 9396S Multilayer Fabric switch supports two hot swappable AC power supply units (PSUs).
Each unit has a power receptacle and a status LED on the faceplate, and a handle for inserting and removing
the unit from the chassis. In the event of a PSU or AC supply (in grid redundant mode) failure, the system
will continue to run. PSUs are hot swappable and can be individually replaced without shutting down the
system. Procedures for installing and removing PSUs are detailed in the Removing and Installing AC Power
Supplies, on page 26 section.
A new PSU (DS-CAC-1200W) which supports both port-side exhaust airflow and port-side intake airflow of
fan modules has been introduced in Cisco MDS NX-OS Releases 6.2(x) starting from Cisco MDS NX-OS
Release 6.2(15) and Cisco MDS NX-OS Releases 7.3(x) starting from Cisco MDS NX-OS Release 7.3(1)D1(1).
To verify the direction of airflow in PSUs, the following colors are denoted on the PSUs:
Switch Ports
The Cisco MDS 9396S Multilayer Fabric Switch provides host, target and Inter Switch Link (ISL) connectivity.
Each port has an LED which indicates the link status. The ports support SFP+ type Fibre Channel transceivers.
For more information on transceivers, see the Supported SFP+ Transceivers section.
Up to 96 auto speed detecting Fibre Channel ports capable of 2, 4, 8, 10, and 16 Gbps speeds are available.
By default, the first 48 ports are licenced and activated. The remaining ports can be activated by purchasing
On Demand Port Activation Licences, which are available in 12 port increments.
The Cisco 9396S switch has an out of band Ethernet management port. This port has link and link activity
LEDs. There is also an out of band RS-232 console port for access and monitoring the system in the boot
mode. This port provides software flow control only.
• White—Port-side intake airflow or port-side exhaust airflow depending on the type of airflow of the
system fan modules. This PSU automatically configures itself to work in port-side exhaust airflow mode
if the switch has Blue system fan modules installed. Similarly, the PSU automatically configures itself
to work in port-side intake airflow mode if the switch has Red fan modules installed. For more information
on the direction of airflow in fan modules, see the Fan Modules, on page 8 section.
• Blue—Port-side exhaust airflow.
Cisco MDS 9396S Multilayer Fabric Switch Hardware Installation Guide
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Product Overview
The Cisco 9396S switch has a USB port. This can be used for increasing the flash storage of the system or
moving files between the system and outside world through a USB stick.
Switch LEDs
The Cisco MDS 9396S Multilayer Fabric Switch includes the LEDs shown in the following figure. You can
use the LEDs to quickly identify the system status.
Figure 5: LEDs : Front view of the Cisco MDS 9396S Switch
Switch LEDs
Management port link LED4System status LED1
Cisco MDS 9396S Multilayer Fabric Switch Hardware Installation Guide
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Switch LEDs
Product Overview
2
Management port activity LED5Power subsystem status
LED
3
FC port link status LED6Fan subsystem status
LED
Figure 6: LEDs: Rear view of the Cisco MDS 9396S Switch
The following table describes the chassis activity LEDs for the Cisco MDS 9396S switch.
Cisco MDS 9396S Multilayer Fabric Switch Hardware Installation Guide
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Fan module status LED2PSU status LED1
Product Overview
Switch LEDs
StateStatusColorLocationIndicator
Power subsystem
status LED
Status LED
chassis
chassis
OffOffFront panel of
Either of the following conditions
exists:
The system is not receiving
•
sufficient power from the
PSUs.
NXOS is not running.
•
Solid OnGreen
Both PSUs are installed and
operating
A PSU has failed.Solid OnRed
Solid OnGreenFront panel of
All diagnostics have passed,
NX-OS is running and the system
is operational.
Solid OnOrange
Any of the following conditions
exists:
The system is running
•
bootup diagnostics.
The system is booting.
•
Fan status
chassis
BlinkingRed
Solid On
A minor temperature
•
threshold is currently
exceeded.
Unmatched airflow direction for
PSU/Fan tray.
Any of the following conditions
exists:
A diagnostic test failed or
•
another fault occurred
during bootup.
A major temperature
•
threshold is currently
exceeded.
Both fan modules are operational.Solid onGreenFront panel of
Fan failure.Solid onRed
Cisco MDS 9396S Multilayer Fabric Switch Hardware Installation Guide
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Supported SFP+ Transceivers
Product Overview
StateStatusColorLocationIndicator
PSU Status
Indicators
Fan Status
PSU
Fan Module
Blinking
Solid onAmber
Blinking
Solid onAmber
No input to the PSU.OffGreenFaceplate of each
PSU output is OK.Solid on
PSU output is not OK, but input
is OK.
Any of the following conditions
exists in the PSU:
Over voltage
Over current
Over temperature
Fan failure.
PSU has a fault, but is still
operating.
PSU is operating normally.Off
Fan module is operating normally.Solid onGreenFaceplate of each
One fan in the fan module has
failed.
Supported SFP+ Transceivers
SFP+ transceivers are field-replaceable. You can use any combination of SFP+ transceivers that are supported
by the switch. The only restrictions are that SWL transceivers must be paired with SWL transceivers, and
LWL transceivers with LWL transceivers, and the cable must not exceed the stipulated cable length for reliable
communications.
For the list of SFP+ transceivers supported on the Cisco MDS 9396S Switch, see the Cisco MDS 9000 Family
Release Notes for Cisco MDS NX-OS Release 6.2(13). For more information about a specific Cisco SFP+
transceiver, see the SFP Transceiver Specifications section. SFP+ transceivers can be ordered separately or
with the Cisco MDS 9396S Switch.
Note
Use only Cisco SFP+ transceivers on the Cisco MDS 9396S switches. Each Cisco SFP+ transceiver is
encoded with model information that enables the switch to verify that the SFP+ transceiver meets the
requirements for the switch.
Solid onRed
Both fans in the fan module have
failed.
Cisco MDS 9396S Multilayer Fabric Switch Hardware Installation Guide
14
CHAPTER 3
Installing the Cisco MDS 9396S Switch
This chapter describes how to install the Cisco MDS 9396S switch and its components.
Note
Warning
Warning
Warning
Before you install, operate, or service the system, see the Regulatory Compliance and Safety Information
for the Cisco MDS 9000 Family for important safety information.
IMPORTANT SAFETY INSTRUCTIONS
This warning symbol means danger. You are in a situation that could cause bodily injury. Before
you work on any equipment, be aware of the hazards involved with electrical circuitry and be
familiar with standard practices for preventing accidents. Use the statement number provided at
the end of each warning to locate its translation in the translated safety warnings that accompanied
this device. Statement 1071
SAVE THESE INSTRUCTIONS
This unit is intended for installation in restricted access areas. A restricted access area can be
accessed only through the use of a special tool, lock and key, or other means of security. Statement
1017
Only trained and qualified personnel should be allowed to install, replace, or service this equipment.
Statement 1030
Note
Each new switch requires a license; see the Cisco MDS 9000 Family NX-OS Licensing Guide for
instructions on installing a license.
Preinstallation, page 16
•
Installing the Switch, page 19
•
Cisco MDS 9396S Multilayer Fabric Switch Hardware Installation Guide
15
Preinstallation
Grounding the Switch, page 23
•
Powering Up the Switch, page 24
•
Removing and Installing Components, page 26
•
Preinstallation
This section includes the following information:
Installation Options
The Cisco MDS 9396S Switch can be installed using the following methods:
In an open EIA rack, using:
•
The rack-mount kit shipped with the switch
◦
Installing the Cisco MDS 9396S Switch
The Telco and EIA Shelf Bracket Kit (an optional kit, purchased separately) in addition to the
◦
rack-mount kit shipped with the switch
In a perforated or solid-walled EIA cabinet, using:
•
The rack-mount kit shipped with the switch
◦
The Telco and EIA Shelf Bracket Kit (an optional kit, purchased separately) in addition to the
◦
rack-mount kit shipped with the switch
For instructions on installing the switch using the optional, separately purchased Telco and EIA Shelf Bracket
Kit, see the Cisco MDS 9000 Family Telco and EIA Shelf Bracket section.
Note
The Telco and EIA Shelf Bracket Kit is optional and is not provided with the switch. To order the kit,
contact your switch provider.
Installation Guidelines
Follow these guidelines when installing the Cisco MDS 9396S Switch:
Plan your site configuration and prepare the site before installing the switch. The recommended site
•
planning tasks are listed in the Site Planning and Maintenance Records section.
Ensure there is adequate space around the switch to allow for servicing the switch and for adequate
•
airflow (airflow requirements are listed the Technical Specifications section).
Ensure the air-conditioning meets the heat dissipation requirements listed the Technical Specifications
•
section.
Ensure the cabinet or rack meets the requirements listed in the Cabinet and Rack Installation section.
•
Cisco MDS 9396S Multilayer Fabric Switch Hardware Installation Guide
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Installing the Cisco MDS 9396S Switch
Installation Guidelines
Note
Note
Caution
If the front cabinet mounting rails are not offset from the front door or bezel panel by a minimum of 3
inch (7.6 cm), and a minimum of 5 inch. (12.7 cm), and cable management brackets are installed on the
front of the chassis, the chassis should be mounted rear-facing to ensure the minimum bend radius for
fiber-optic cables.
Jumper power cords are available for use in a cabinet. For more information, see the Jumper Power Cord
section.
Ensure the chassis is adequately grounded. If the switch is not mounted in a grounded rack, we recommend
•
connecting both the system ground on the chassis and the power supply ground to an earth ground.
Ensure the site power meets the power requirements listed in the Technical Specifications section. If
•
available, you can use an uninterrupted power supply (UPS) to protect against power failures.
Avoid UPS types that use ferro-resonant technology. These UPS types can become unstable with systems
such as the Cisco MDS 9000 Family, which can have substantial current draw fluctuations because of
fluctuating data traffic patterns.
Ensure that circuits are sized according to local and national codes.
•
For North America, the 300 W power supplies require a 20 A circuit. If you are using a 200 or 240 VAC
power source in North America, the circuit must be protected by a two-pole circuit breaker.
Caution
To prevent loss of input power, ensure the total maximum loads on the circuits supplying power to the
switch are within current ratings for wiring and breakers.
As you install and configure the switch, record the information listed in the Site Planning and Maintenance
•
Records section
Use the following screw torques when installing the switch:
•
Captive screws: 4 in-lb (0.45 N·m)
◦
M3 screws: 4 in-lb (0.45 N·m)
◦
M4 screws: 12 in-lb (1.36 N·m)
◦
M6 screws: 40 in-lb (4.5 N·m)
◦
10-32 screws: 20 in-lb (2.26 N·m)
◦
12-24 screws: 30 in-lb (3.39 N·m)
◦
Cisco MDS 9396S Multilayer Fabric Switch Hardware Installation Guide
17
Required Equipment
Required Equipment
Before beginning the installation, ensure that you have the following items available in addition to the switch
and its accessory kit:
Eight customer-supplied 12-24 or 10-32 screws (required for attaching slider rails and mounting bracket
•
to the mounting rails)
Number 1 and number 2 Phillips screwdrivers with torque capability
•
3/16-inch flat-blade screwdriver
•
Tape measure and level
•
ESD wrist strap or other grounding device
•
Anti static surface
•
The following additional items (not found in the accessory kit) are required to ground the chassis:
Grounding cable (6 AWG recommended), sized according to local and national installation requirements;
•
the required length depends on the proximity of the switch to proper grounding facilities
Crimping tool large enough to accommodate girth of lug
Installing the Cisco MDS 9396S Switch
Wire stripping tool
•
Unpacking and Inspecting the Switch
Caution
Note
Note
When handling switch components, wear an ESD strap and handle modules by the carrier edges only. An
ESD socket is provided on the chassis. For the ESD socket to be effective, the chassis must be grounded
through the power cable, the chassis ground, or the metal-to-metal contact with a grounded rack.
Keep the shipping container in case the chassis requires shipping in the future.Tip
If you purchased Cisco support through a Cisco reseller, contact the reseller directly. If you purchased
support directly from Cisco, contact Cisco Technical Support at this URL: http://www.cisco.com/c/en/us/
support/web/tsd-cisco-worldwide-contacts.html
The switch is thoroughly inspected before shipment. If any damage occurred during transportation or any
items are missing, contact your customer representative immediately.
To inspect the shipment, follow these steps:
Cisco MDS 9396S Multilayer Fabric Switch Hardware Installation Guide
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