Cisco Headset 500 User Manual

Data Sheet

Cisco Headset 500 Series

The Cisco Headset 500 Series is a professional range of wired and wireless headsets optimized for Cisco IP phones and soft clients.

These headsets are designed for workers in open work spaces so they can be more productive. They feature vibrant audio, powerful noise isolation, and exceptional comfort.

Product overview

The Cisco® Headset 500 Series delivers surprisingly vibrant sound for open workspaces. Users can stay focused in noisy environments with rich sound, exceptional comfort, and proven reliability. The 500 Series offers a lightweight form factor that is comfortable to wear, even for an entire workday. It’s designed for workers who spend a lot of time wearing headsets for voice communications and listening to music.

The Headset 500 Series offers:

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Lightweight comfort that is ideal for extended wear

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Premium sound in a sleek form factor – great for music and voice communications

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Powerful noise isolation with unidirectional microphones that are designed to hone in on the user’s voice and simultaneously minimize background noise

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Easy, intuitive user configuration experience when used with Cisco IP phones*

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Extended Digital Enhanced Cordless Telecommunications (DECT) range (300+ feet) with wireless models

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Flexible options for connecting to devices: various models support USB, RJ, 3.5 mm, DECT, and Bluetooth connections

Feature

Description

Integrated serviceability*

Headsets are easier to deploy, manage, and service with Cisco collaboration plus headsets. Centrally manage policy, defaults, and much more when using Cisco headsets with Cisco Unified Communications Manager and devices.

Premium audio and noise isolation

The microphone is exceptional at capturing wide bandwidth sound, with little signal noise and low distortion. It is composed of a high-quality electret capsule and unique housing design. The capsule’s orientation in the microphone housing creates a short acoustic path, which provides maximum acoustic sensitivity (best voice reception) and balanced noise reduction. The optimized microphone capsule and housing create a clean and natural sound with reduced background noise so the user’s voice can be clearly heard.

Lightweight and ergonomic design

Built with comfort in mind, these headsets are designed to be delightful to wear for extended periods of time and to reduce head fatigue. They feature quality materials, including multiaxial ear cups.

Advanced ear cup design

Our design creates a full and rich sound that makes collaboration easier and music more enjoyable. The ear cups feature efficient acoustic transducers and integrations.

Enhanced capabilities enabled by the USB headset adapter

Use this optional accessory to connect the headset to Cisco IP phones, Cisco DX endpoints, Cisco Jabber®, Cisco Webex®, and Cisco Webex Teams™. It offers a more enhanced experience with:

● In-call indicators: LED(s) on the ear plate

● Simplified call controls

● Customized audio

Test and adjust microphone (record, playback, gain)**

The microphone test removes the guesswork associated with tuning microphone gain levels by enabling users to record themselves speaking in their work environment and then playing the recordings back.

Audio shaping**

This feature enables users to get the best phonic experience by shaping the inbound audio.

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Proven reliability and integrations for Cisco IP phones, Cisco DX Series endpoints, and Cisco soft clients

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Easy device management and automatic firmware upgrades when used with Cisco Unified Communications Manager*

When using a compatible Cisco IP phone

Use the Cisco Headset 500 Series with the optional USB headset adapter for enhanced experiences, including with automatic software upgrades, in-call presence indicator, and audio customizations, which allow you to adjust how you hear others and how they hear you.

Features and benefits

Table 1. Features and benefits for Cisco Headset 500 Series

The latest in headset management capabilities require Unified Communications Manager 12.5 SU1 and Cisco IP Phone firmware

12.5 or Cisco Jabber 12.6.

Feature requires a USB interface for headsets and a supported Cisco IP phone.

Feature

Description

Power 3.5-mm connector

Enables flexible headset use with standard 3.5-mm jacks on laptops, tablets, and mobile phones and connects headset LEDs to power when using an in-line USB headset adapter.

In-line USB adapter

The hand-held controller connects 3.5-mm headset to USB and provides easy access to key call control capabilities, including answer, end call, hold/resume (for multiple calls), mute, volume up, and volume down.

Figure 1. Cisco Headset 521 and 522 and in-line USB adapter

Table 2. Features and benefits of Cisco Headset 521 and 522

Note: The Cisco Headset 521 and 522 terminate with a power 3.5-mm connector and include an in-line USB adapter.

Figure 2. Cisco Headset 531, 532, and desktop USB headset adapter

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