Cisco 12012
Gigabit Switch Router
Installation and
Configuration Guide
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Cisco 12012 Gigabit Switch Router Installation and Configuration Guide
Rack-Mounting Guidelines2-7
Airflow Guidelines2-10
Temperature and Humidity Guidelines2-10
Power Guidelines2-11
AC-Powered Systems2-12
DC-Powered Systems2-14
System Grounding Connection Guidelines2-15
Site Wiring Guidelines2-15
SONET Connection Guidelines2-16
Power Budget2-17
Approximating the Line Card Power Margin2-18
Multimode Power Budget Example with Sufficient Power for
Transmission2-20
vi Cisco 12012 Gigabit Switch Router Installation and Configuration Guide
Multimode Power Budget Example of Dispersion Limit2-20
Single-Mode Transmission2-21
SONET Single-Mode Power Budget Example2-21
Using Statistics to Estimate the Power Budget2-22
Tools for Installatio n2-22
Unpacking the Cisco 120122-23
Checking the Shipping Packaging Contents2-23
Site Log2-24
Chapter 3Installing a Cisco 120123-1
Installing the Brace Bar3-3
Removing the Cisco 12012 Components before Installing the Frame3-4
Removing the Blower Modules3-5
Removing Cards from the Card Cage Assembly3-7
Removing the Cards from the Upper Card Cage3-8
Removing the Cards from the Lower Card Cage3-10
Removing a DC-Input Power Supply3-14
Removing an AC-Input Power Supply3-16
Removing the Card Cage Assem bly3-18
Rack-Mounting the Frame3-20
Reinstalling the Cisco 12012 Components after Installing the
Frame3-23
Reinstalling the Card Cage Assembly3-24
Reinstalling the Blower Modules3-25
Reinstalling the Cards in the Upper Card Cage3-26
Reinstalling the Cards in the Lower Card Cage3-28
Connecting Line Card Cables3-30
Connecting Route Processor Cables3-33
GRP Console and Auxiliary Port Connection Equipment3-33
GRP Console Port Signals3-3 5
GRP Auxiliary Port Signals3-35
GRP Ethernet Connection Equipment3-36
Table of Contents vii
PRP Console and Auxili ary Port Connection Guidelines3-40
PRP Console Port Signals3-42
PRP Auxiliary Port Signals3-42
PRP Ethernet Connection Equipment3-43
PRP Ethernet Connections3-44
Connecting Alarm Card Cables3-48
Connecting System Grounding3-50
Connecting Power3-53
Reinstalling an AC-Input Power Supply3-54
Reinstalling a DC-Input Power Supply3-57
Chapter 4Observing System Startup and Performing a Basic Configuration4-1
Checking Connections in Preparation for System Startup4-2
Starting the System and Observing Initial Co nditions4-3
Manually Booting the System4-7
Configuring the Cisco 120124-8
Performing a Basic Manual Configuration Using the Setup Facility or the
setup Command4-8
Configuring the Global Parameters4-9
Configuring Interfaces4-15
Performing a Basic Configuration Usi ng Configuration Mode4-20
Checking the Running Configuration Settings before Saving
Them4-21
Saving the Running Configuration Settings and Reviewi ng Your
Configuration4-21
viii Cisco 12012 Gigabit Switch Router Installation and Configuration Guide
Impleme nting Other Configuration Tasks4-23
Configuring the Software Configuration Register4-24
Boot Field Settings and the boot Command4-26
Changing Configuration Register Settings4-27
Configuration Register Bit Meanings4-28
Recovering a Lost Password4-31
Using Flash Memory Cards in the RP4-34
Installing and Removing the Flash Memory Card in a RP4-34
Formatting a Flash Memory Card4-37
Specifying the Cisco IOS Image Used to Boot the System4-38
Software Commands Associated with Flash Memory4-38
Enabling Booting from Flas h Memory4-40
Copying Files t o Flash Memory4-41
Copying a Cisco IOS Software Image into a Flash Memory
Card4-42
Copying Cisco IOS Software Images between Flash Memory
Cards4-44
Copying System Co nfiguration Files Between RP Memory and a Flash
Memory Card4-46
Recovering from Locked Blocks in Flash Memory Cards4-49
What To D o Next?4-50
If You Need More Configuration Information4 - 50
Chapter 5Troubleshooting the Installation5-1
Troubleshooting Overview5-2
Problem Solving with Subsystems5-2
Identifying Startup Problems5-4
Troubleshooting the Power Subsystem5-7
Troubleshooting the Processor Subsystem5-9
Troubleshooting the RP5-10
Troubleshooting the Line Cards5-12
Troubleshooting Using the Alarm Card5-14
Troubleshooting the Cooling Subsystem5-15
Additional Reference Information for Troubleshooting5-17
Chapter 6Running Diagnostics on the Cisco 120126-1
Diagnostic Test Overview6-1
Using the diag Command6-3
Diagnostic Testin g Sequence6-4
Loading and Running Diagnostics6-4
Table of Contents ix
Diagnostic Examples6-6
Without ve rbose Option6-6
With verbose Option6-7
Failed Diagnostic6-9
Chapter 7Maintaining the Cisco 120127-1
Cleaning and Replacing the Air Filter Assembly7-2
Removing the Air Filter7-3
Cleaning the Air Filter7-7
Replacing the Air Filter Assembly7-7
Removing the Old Air Filter Assembly7-7
Installing A New Air Filter Assembly7-9
Removing and Replacing an AC-Input Power Supply7-12
Removing an AC-Input Power Supply7-12
Installing a New or Replacement AC-Input Power Supply7-15
Checking the Replacement of an AC-Input Power Supply7-17
Removing and Replacing a DC-Input Power Supply7-19
Removing a DC-Input Power Supply7-19
Installing a New or Replacement DC-Input Power Supply7-25
Checking the Replacement of a DC-Input Power Supply7-30
Removing and Replacing a Blower Module7-32
Removing and Replacing the Card Cage Assembly7-33
Powering Down the Cisco 120127-34
Removing the Power Supplies7-34
Removing the Cards from the Upper Card Cage7-34
Removing a Line Card from the Upper Card Cage7-35
Removing a RP from the U pper Card Ca ge7-37
Removing an Alarm Card from the Upper Card Cage7-37
Removing the Cards from the Lower Card Cage7-38
Removing the System Grounding7-38
Removing the Card Cage Assem bly7-39
Installing a New Card Cage Assembly7-39
Replacing the Cards in the Lower Card Cage7-40
Replacing the Cards in the Upper Card Cage7-40
Reattaching the System Grounding7-41
x Cisco 12012 Gigabit Switch Router Installation and Configuration Guide
Replacing the Power Supp lies7-41
Removing and Replacing a Route Processor7-42
Removing and Replacing an Alarm Card7-43
Removing and Replacing a Clock and Scheduler Card or Switch Fabric
Card7-45
Upgrading RP and Li ne Card Memory7-45
Appendix ARepackaging the Cisco 12012A-1
Tools RequiredA-2
Safety RecommendationsA-2
Removing the Cisco 12012 from a RackA-3
Powering Down the Cisco 12012A-3
Removing the Blower ModulesA-3
Removing the Card Cage Assem blyA-3
Removing the Frame from the RackA-4
Replacing Components in the Cisco 12012A-6
Replacing the Blower ModulesA-6
Replacing the Card Cage AssemblyA-6
Completing the RepackagingA-7
Repackaging the Redundant AC-Input Power SuppliesA-7
Repackaging the Accessories BoxA-8
Installing the Side Panels, End Panels, and Top of the Shipping
ContainerA-8
Table of Contents xi
xii Cisco 12012 Gigabit Switch Router Installation and Configuration Guide
Figure 3-2Removing the Blower Module Front Cover3-5
Figure 3-3Removing the Blower Module3-6
Figure 3-4Cisco 12012 Card Cage Assembly3-7
Figure 3-5Removing a Ca rd from the Upper Card Cage (GRP Shown)3-9
Figure 3-6Opening the Air Filter Tray3-11
Figure 3-7L atching the Lower Card Cage Air Deflector3-12
List of Figures xiii
Figure 3-8Removing Cards from the L ower Card C age3 -13
Figure 3-9Removing a DC-Input Power Suppl y3-15
Figure 3-10Removing the Card Cage Assembly from the Frame3-19
Figure 3-11Frame Mounting Hole Groups3-20
Figure 3-12Installing the Fr am e in the Rack3-22
Figure 3-13Attaching an Interface Cable to a Line Card3-32
Figure 3-14Console and Auxiliary Port Connections3-33
Figure 3-15RJ-45 and MII Ethernet Connections3-37
Figure 3-16Ethernet MII Receptacle3-38
Figure 3-17Ethernet RJ-45 Receptacle3-39
Figure 3-18PRP Console and Auxiliary Port Connections3-41
Figure 3-19Using the Ethernet Port on the PRP3-44
Figure 3-20RJ-45 Receptacle and Plug (Horizontal Orientation)3-45
Figure 3-21Straight-Through Cable Pinout (Connecting MDI Ethernet Port to MDI-X
Wiring)3-46
Figure 3-22Crossover Cable Pinout (for Connecting Two PRPs)3-46
Figure 3-23Alarm Card Connectors3-48
Figure 3-24System Grounding Receptacles3-51
Figure 3-25Attaching a Grounding Lug to the Grounding Receptacles3-52
Figure 3-26Connecting Source AC to the AC-Input Po wer Supply3-55
Figure 3-27DC Power Cable Lug3-57
Figure 3-28Removing the DC-Input Power Supply Front Cover and Cable Bracket3-59
Figure 3-29Connecting the Source DC Power Cable Leads t o the D C- Inpu t Po wer S upp l y3-61
Figure 3-30Reins talling the DC-Input Power Supply3-63
Figure 4-1RP Alphanumeric LED Displays (Partial Front Panel View)4-3
xiv Cisco 12012 Gigabit Switch Router Installation and Configuration Guide
Figure 4-2Installin g and Removing a Flash Memory Card4 -36
Figure 7-1Connecting an ESD-Preventive Strap to the Cisco 120127-4
Figure 7-2Removing the Air Filter7-6
Figure 7-3Remo vi ng the S crews fro m the Old Air Filter Tray7-8
Figure 7-4New Air Filter Hinge Holes and Chassis Holes Alignment7-10
Figure 7-5Installin g the New Air Filter in the New Air Filter Tray7 -11
Figure 7-6Disconnecting an AC-Input Power Supply7-13
Figure 7-7Removing an AC-Input Power Supply7-14
Figure 7-8Removing a DC-Input Power Suppl y7-21
Figure 7-9Removing the DC-Input Power Supply Front Cover7-22
Figure 7-10Removing the Power Cable Bracket7-23
Figure 7-11Disconnecting the DC-Input Power Supply7-24
Figure 7-12DC Power Cable Lug7-26
Figure 7-13Installing a DC -Input Power Supply7-29
Figure 7-14Removing the Interface Cables from a Line Card7-36
Figure 7-15Removing an Alarm Card7-44
Figure A-1Removing the Frame from the RackA-5
Figure A-2Cisco 12012 Shipping PackagingA-9
List of Figures xv
xvi Cisco 12012 Gigabit Switch Router Installation and Configuration Guide
TABLES
Table 1-1GRP Memory Components1-7
Table 1-2DRAM Configurations1-9
Table 1-3PRP Memory Components1-17
Table 1-4Supported Flash Disk Sizes and Product Numbers1-19
Table 1-5Switch Fabric Configurations1-27
Table 1-6Cisco 12012 Physical Specificatio ns1-40
Table 1-7Cisco 12012 Electrical Specifications1-41
Table 1-8Cisco 12012 Environmental Specificat ions1-41
Table 1-9Agency Approvals1-42
Table 2-1Site Environment Requirements2-11
Table 2-2Source AC Power Specifications2-12
Table 2-3AC Power Cord International Options2-13
Table 2-4Source DC Power Specifications2-14
Table 2-5SONET Maximum Fiber-Optic Transmission Distances2-17
Table 2-6Typical Fiber-Optic Link Attenuation and Dispersion Limits2-18
Table 2-7Estimating Link Loss2- 19
Table 2-8Line Card SONET Signal Requirements2-19
Table 2-9Site Log Example2-25
Table 3-1GRP Console Port Signals3-35
Table 3-2Auxiliary Port Signals3-35
Table 3-3Ethernet MII Pinout3-38
Table 3-4Ethernet RJ-45 Pinout3-39
Table 3-5PRP Console Port Signals3-42
Table 3-6PRP Auxiliary Port Signals3-42
List of Tables xvii
Table 3-7PRP RJ-45 Ethernet Receptacle Pinout3-45
Table 3-8Specifications and Connection Limits for 100-Mbps Transmission3-47
Table 3-9IEEE 802.3u Physical Characteristics3-47
Table 3-10Alarm 1 and Alarm 2 Connector Pinout3-49
Table 4-1RP Alphanumeric LED Display Sequences4-4
Table 4-2Line Card A lphanumeric LED Display Sequences4-4
Table 4-3Software Configuration Register Bit Meanings4-25
Table 4-4Explanat ion of Boot Field (Configuration Register Bits 00 to 03) 4-25
Table 4-5Default Boot Filenames4-29
Table 4-6Configuration Register Settings for Br oadcast Address Destination4-30
Table 4-7System Console Terminal Transmission Rate Settings4-30
Table 5-1RP Alphanume ric LED Display Me ssages5-10
Table 5-2Line Card Alphanumeric LED Display Messages5-13
xviii Cisco 12012 Gigabit Switch Router Installation and Configuration Guide
About This Guide
This section explai ns the objectiv es, intended audience, and org anization of this installat ion
and configuration gu ide. Also included are the con ven tions used to con ve y instructions and
information.
Cisco documentation and additional literature are available in a CD-ROM package, which
ships with your product. The Docum entation CD-R OM, a member of the Cisco Co nnection
Family, is updated monthly. Therefore, it might be more up to date than printed
documentation. To order additional copies of the Documentation CD-ROM, contact your
local sales representative or call cus tomer service. The CD-ROM package is available as a
single package or as an annual subscription. You can also access Cisco documentation on
the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or
http://www-europe.cisco.com.
Document Objectives
This installation and configuration guide explains th e hardware installation and basic
configuration procedures for a Cisco 12012 Gigabit Switch Router (GSR). It contains
procedures for installing the hardware, creating a basic configuration file, and starting up
the router . After comp leting the installation and basic conf igu ration procedures cov ered in
this guide, you will then use the appropriate companion publications to configure your
system more completely.
Audience
T o use this publication, you should be familiar with Cisco or equivalent router hardware and
cabling, electronic circuitry and wiring practices, and preferably have experience as an
electronic or electromechanical technician.
About This Guide xix
Document Organization
Document Organization
This installation and configuration guide is organized into the following chapters and
appendixes:
• Chapter 1, “Product Overview,” provides an introduction to the Cisco 12012 with a
description of the system’s components.
• Chapter 2, “Preparing for Installation,” is a preparatory chapter that describes safety
considerations, tools required, an overview of the installation, and procedures you
should perform before the actual installation.
• Chapter 3, “Installing a Cisco 12012,” provides instructions for installing the hardware
and connecting the external network interface cables.
• Chapter 4, “Observing System Startup and Performing a Basic Configuration,”
provides simple procedures for completing a basic system configuration and for
checking and saving this configuration to system memory.
• Chapter 5, “Troubleshooting the Installation,” provides guidelines for troubleshooting
the Cisco 1201 2 ha r dware installation.
• Chapter 6, “Running Diagnostics on the Cisco 12012,” describes how to load and run
that you might need to per form after yo u hav e inst alled the Ci sco 12012. Also included
are removal and replacement procedures for the field replaceable units.
• Appendix A, “Repackaging the Cisco 12012,” provides instructions on repacking the
Cisco 12012 if you need to transport it to another site.
xx Cisco 12012 Gigabit Switch Router Installation and Configuration Guide
Document Conventions
This publication uses the following conventions:
• The symbol ^ represents the ke y labeled Control. For examp le, the key combination ^z
means hold down the Control key while you press the z key.
Command descriptions use these conventions:
• Examples that contain system prompts denote interactive sessions, indicating the
commands that you should enter at the prompt. The system prompt indicates the current
level of the EXEC command interpreter. For example, the prompt
you should b e at the user level, and the prompt
the privileged level. Acces s to the pri vile ged le vel usually req uires a password. R efer to
the related software conf iguration an d reference documentation listed in the section “I f
You Need More Configuration Information” in Chapter 4 for additional information.
• Commands and keywords are in boldface font.
• Arguments for which you supply values are in italic font.
Document Conventions
router> indicates that
router# indicates that you should be at
• Elements in square brackets ([ ]) are optional.
• Alternative but requ ired k e ywor ds are grouped in braces ( { }) and separated by v ertical
bars (|).
Examples use these conventions:
• Terminal sessions and sample console screen displays are in screen font.
• Information you enter is in boldface screen font.
• Nonprinting characters, such as passwords, are in angle brackets (< >).
• Default responses to system prompts are in square brackets ([ ]).
• Exclamation points (!) at the beginning of a line indicate a comment line.
About This Guide xxi
Document Conventions
Caution Means reader be careful. You are capable of doing something that might result
in equipment damage or loss of data.
Note Means r eader take no te. Notes contain helpful suggestions or references to materials
not contained in this manual.
Timesaver Means the described action saves time. You can save time by performing the
action described in the paragraph.
Warning This warning symbol means danger. You are in a situation that could cause
bodily injury. Before you work on any equipment, be aware of the hazards involved with
electrical circuitry and be familiar with standard practices for prev enting accidents. To see
translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.
Waarschuwing Dit waarschuwingssymbool betekent gevaar . U verkeert in een situatie die
lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u
zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de
hoogte te zijn van standaard maatregelen om ongelukken te voorkomen. Voor vertalingen
van de waarsch uwingen die in deze publicatie verschijnen, k unt u het document Regulatory Compliance and Safety Information (Informatie over naleving van veiligheids- en andere
voorschriften) raadplegen dat bij dit toestel is ingesloten.
Varoitus Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa
ruumiinvammaan. Ennen kuin työskentelet minkään laitteiston parissa, ota selvää
sähkökytkentöihin liittyvistä vaaroista ja tavanomaisista onnettomuuksien
ehkäisykeinoista. Tässä julkaisussa esiintyvi en varoitusten käännökset löydät laitteen
mukana olevasta Regulatory Compliance and Safety Information -kirjasesta (määräysten
noudattaminen ja tietoa turvallisuudesta).
xxii Cisco 12012 Gigabit Switch Router Installation and Configuration Guide
Document Conventions
Attention Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une
situation pouvant cau ser des bl essure s ou des do mmag es corpo rels. Avant de travailler sur
un équipement, soyez conscient des dangers posés par les circuits électriques et
familiarisez-vous a v ec les p rocédures c ouramment utilisées po ur éviter les accid ents. Pour
prendre connaissance des traductions d’avertissements figurant dans cette publication,
consultez le document Regulatory Compliance and Safety Information (Conformit é aux
règlements et consignes de sécurité) qui accompagne cet appareil.
Warnung Dieses W arnsymbo l bedeutet Gefahr . Sie befind en sich in einer Situation, die zu
einer Körperverletzung führ en könnte. Bevor Sie mit der Arbeit an irgendeinem Gerät
beginnen, seien Sie sich der mit elektrischen Stromkreisen v erb undenen Gefahren un d der
Standardpraktiken zur Vermeidung von Unfällen bewußt. Übersetzungen der in dieser
Veröffentlichung enthaltenen Warnhinweise finden Sie im Dokument Regulatory Compliance and Safety Information (Informationen zu behördlichen Vorschriften und
Sicherheit), das zusammen mit diesem Gerät geliefert wurde.
Avvertenza Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe
causare infortuni alle persone. Prima di lavorare su qualsiasi apparecchiatura, occorre
conoscere i pericoli relativi ai cir cuiti elettrici ed essere al corr ente delle p ratiche s tandar d
per la prevenzione di incidenti. La traduzione delle avvertenze riportate in questa
pubblicazione si trova nel documento Regulatory Compliance and Safety Information
(Conformità alle norme e informazioni sulla sicurezza) che accompagna questo dispositi vo.
Advarsel Dette varselsymbolet betyr fare. Du befinner deg i en situasjon som kan føre til
personskade. Fø r du utfører arbeid på utstyr , må du v are oppmerksom på de faremom entene
som elektriske kretser innebærer, samt gjøre deg kjent med vanlig praksis når det gjelder å
unngå ulykker. Hvis du vil se oversettelser av de advarslene som finnes i denne
publikasjonen, kan du se i dokumentet Regulatory Compliance and Safety Information
(Overholdelse av forskrifter og sikkerhetsinformasjon) som ble levert med denne enheten.
Aviso Este símbolo de aviso indica perigo. Encontra-se nu ma situação que lhe poderá
causar danos físicos. Antes de começar a trabalhar com qualquer equipamento,
familiarize-se com os perigos relacionados com circuitos eléctricos, e com quaisquer
práticas comuns que possam pr e ven ir possív eis acidentes. Pa ra v er as traduções d os a visos
que constam desta publicação, consulte o documento Regulatory Compliance and Safety Information (Informação de Segurança e Disposições Reguladoras) que acompanha este
dispositivo.
About This Guide xxiii
Obtaining Documentation
¡Advertencia! Este símbolo de aviso significa peligro. Existe riesgo para su integridad
física. Antes de manipu lar cualquier equipo, co nsiderar los ri esgos que entraña la co rriente
eléctrica y familiarizarse con los procedimientos estándar de pre vención de accidentes. Para
ver una traducción de las advertencias que aparecen en esta publicación, consultar el
documento titulado Regulatory Compliance and Safety Information (Información sobre
seguridad y conformidad con las disposiciones reglamentarias) que se acompaña con este
dispositivo.
Varning! Denna varningssymbol sig nalerar fara. Du befinner dig i en situation som kan
leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om
farorna med elkretsar och känna till vanligt förfarande för att förebygga skador. Se
förklaringar av de varningar som förkommer i denna publikation i dokumentet Regulatory Compliance and Safety Information (Efterrättelse av för eskrifter och
säkerhetsinformation), vilket medföljer denna anordning.
Obtaining Documentation
Cisco documentation and additional literature are available on Cisco.com. Cisco also
provides several ways to obtain technical assistance and other technical resources. These
sections explain how to obtain technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation at this URL:
http://www.cisco.com/univercd/home/home.htm
You can access the Cisco website at this URL:
http://www.cisco.com
You can access international Cisco websites at this URL:
http://www.cisco.com/public/countries_languages.shtml
xxiv Cisco 12012 Gigabit Switch Router Installation and Configuration Guide
Ordering Documentation
You can find instructions for ordering documentation at this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm
You can order Cisco documentation in these ways:
• Registered Cisco.com users (Cisco direct customers) can order Cisco product
• Nonregistered Cisco.com users can order documentation through a local account
representative by calling Cisco Systems Corporate Headquarters (California, USA) at
408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).
Documentation Feedback
Ordering Documentation
You can send comments about technical documentation to bug-doc@cisco.com.
You can submit comments by using the respon se card (if present) behind the fro nt cover of
your document or by writing to the following address:
Cisco Syste ms
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883
We appreciate your comments.
Obtaining Technical Assistance
For all customers, partners, resellers, and distributors who hold valid Cisco service
contracts, Cisco Technical Support provides 24-hour-a-day, award-wi nning technical
assistance. The Cisco Technical Support Website on Cisco.com features extensive online
support resources. In addition, Cisco T ech nical Assistance Center (T A C) engineers provide
telephone support. If you do not hold a valid Cisco service contract, contact your reseller.
About This Guide xxv
Cisco Technical Support Website
Cisco Technical Support Website
The Cisco Technical Support Website provides online documents and tools for
troubleshooting and resolving technical issues with Cisco products and technologies. The
website is available 24 hours a day, 365 days a year at this URL:
http://www.cisco.com/techsupport
Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID
and password. If you have a valid service contract but do not have a user ID or password,
you can register at this URL:
http://tools.cisco.com/RPF/register/register.do
Submitting a Service Request
Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service
requests. (S3 and S4 service requests are those i n which your network is minimally
impaired or for which you require prod uct informati on.) After you des cribe your si tuation,
the TAC Service Request Tool automatically provides recommended solutions. If your
issue is not resolved using the recommended resources, your service request will be
assigned to a Cisco TAC engineer. The TAC Service Request Tool is located at this URL:
http://www.cisco.com/techsupport/servicerequest
For S1 or S2 service requests or if you do not ha ve Internet access, contact the Cisco T AC
by telephone. (S1 or S2 service requests are those in which your production network is
down or severely degraded.) Cisco TAC engineers are assigned immediately to S1 and S2
service requests to help keep your business operations running smoothly.
To open a service request by telephone, use one of the following numbers:
Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553 2447
For a complete list of Cisco TAC contacts, go to this URL:
http://www.cisco.com/techsupport/contacts
xxvi Cisco 12012 Gigabit Switch Router Installation and Configuration Guide
Definitions of Service Request Severity
Definitions of Service Request Severity
To ensure that all service requests are reported in a standard format, Cisco has established
severity definitions.
Severity 1 (S1)—Your network is “down,” or there is a critical impact to your business
operations. You and Cisco will commit all necessary resources around the clock to resolve
the situation.
Severity 2 (S2)—Operation of an existing network is severely degrad ed, or significant
aspects of your business operation are negatively affected by inadequate performance of
Cisco products. You and Cisco will commit full-time resources during normal business
hours to resolve the situation.
Sev erity 3 (S3) —Operat ional per formance of your net work is impaired , b ut most b usines s
operations remain functi onal. Y ou and Cisco wi ll commit resources during normal business
hours to rest ore service to satisfactory levels.
Severity 4 (S4)—You require in for m ation or assistance with Cisco product capabilities,
installation, or configuration. There is little or no effect on your business operations.
Obtaining Additional Publications and Information
Information about Cisco products, t echnologies, and network solutions is available from
various on line and printed sources.
• Cisco Marketplace provides a variety of Cisco books, reference guides, and logo
merchandise. Visit Cisco Marketplace, the company store, at this URL:
http://www.cisco.com/go/marketplace/
• The Cisco Product Catalog describes the networking products offered by
Cisco Systems, as well as ordering and customer support services. Access the Cisco
Product Catalog at this URL:
http://cisco.com/univercd/cc/td/doc/pcat/
• Cisco Press publishes a wide range of general networking, training and certification
titles. Both new and experienced users will benefit from these publications. For current
Cisco Press titles and other information, go to Cisco Press at this URL:
http://www.ciscopress.com
About This Guide xxvii
Obtaining Additional Publications and Information
• Packet magazine is the Cisco Systems technical user maga zine for maximizing In ternet
and networking investments. Each quarter, Packet delivers coverage of the latest
industry trends, techno logy breakthr oughs, and Cisc o products and sol utions, as well as
network deployment and troubleshooting tips, configuration examples, customer case
studies, certification and training information, and links to scores of in-depth online
resources. Yo u can access Packet magazine at this URL:
http://www.cisco.com/packet
• iQ Magazine is the quarterly publication from Cisco Systems designed to help growing
companies learn how they can use technology to increase revenue, streamline their
business, and expand services. The publication identifies the challenges facing these
companies and the technologies to help solve them, using real-world case studies and
business strategies to help readers make sound technology investment decisions. You
can access iQ Magazine at this URL:
http://www.cisco.com/go/iqmagazine
• Internet Protocol Journal is a quarterly journal published by Cisco Systems for
engineering professionals involved in designing, developing, and operating public and
priv ate internets and intranets. You can access the Internet Protocol Journal at this URL:
http://www.cisco.com/ipj
• Wor ld-class netw orking training is av ailable from Ci sco. You can view current of ferings
at this URL:
http://www.cisco.com/en/US/learning/index.html
xxviii Cisco 12012 Gigabit Switch Router Installation and Configuration Guide
CHAPTER
1
Product Overview
This chapter provides physical and functional overviews of the Cisco 12012 Gigabit Switch
Router (GSR). It contains physical des criptions of the router hardware and major
components, and functional descriptions of the hardware-related features.
The Cisco 12012 is a member of the Cisco 12000 series of gigabit switch routers. The
Cisco 12012 is aimed at scaling the Internet and enterprise backbones to speeds of
OC-3/STM -1 (155 Mb ps), OC-12/STM-4 (622 Mbps), and OC-48/STM-16 (2.4 Gbps).
The Cisco 12012 is built around a high-speed switch ing fabric t hat is scalable from 5 t o 60
Gbps, providing high-performance to support IP-based local and wide-area networks
(WANs).
The Cisco 12012 has two separate card cages; the upper card cage and the lower card cage.
The upper card cage has 12 user -config urable slots that support a comb ination of line cards
and a Route Processor (RP). The rightmost slot in the upper card cage supports a
non-configurable alarm card. Network interfaces reside on line cards that provide
connection between the router’s switch fabric and the external networks.
The lower card cage has five slots for the cards contai ning the switch fabric: clock and
scheduler cards (CSCs) and switch fabric cards (SFCs). The lower card cage is k e yed ; the
top two slots accept clock and s cheduler cards, and the lower th ree slots accept switch fabric
cards.
You can configure the Cisco 12012 for either source A C operation or source DC operation.
AC-inp ut or DC-input powe r supplies resi de in a powe r supply bay located n ear the bottom
of the frame.
Note The Cisco 12012 does not support a mixture of AC- and DC-input power supplies.
Product Overview 1-1
Physical and Functional Overviews
Warning AC operation requires a minimum configuration of two AC-input power
supplies.
Two blower modules, one mounted at the top of the frame and one mounted at the bottom
of the frame, provide cooling air to the system.
Physical and Functional Overviews
The Cisco 12012 is a modular system consisting of the following components (see
Figure 1-1):
• Frame—a rigid metal structure that is 19-inches (48.3-cm) wide, 21-inches (53.3-cm)
deep, and 56-inches (142.2-c m) high and weighs 75 lb (34 kg) empty . Thr ee sets of rails
in the frame support the other three major components: a card cage assembly and two
blower modules. The frame mounts into either a telco-style or four-post rack that is
secured to the building structure.
• Card cage assembly—a sheet metal enclosure that mounts in the frame. The card cage
assembly consists of the upper card cage, the lo wer card cage, and the power supply bay .
All three components are tied together electrically th rou gh a pas s i ve system backplane
in the back of the card cage assembly. The upper card cage has 12 vertical slots for line
cards and an RP. A unique slot (rightmost slot) in the upper card cage supports an alarm
card. The lower card cage has five horizontal slots for the switch fabric. A removable
air filter in a hinged air filter tray is mounted in front of the lower card cage. The power
supply bay is at the botto m of the card cage assembly; it has slots for up to four A C-input
power supplies or up to two DC-input power supplies.
• Blower modules—two identical blower modules that slide on rails into the top and
bottom of the frame. The y provide cooling air for all of the component s in the card cage.
1-2 Cisco 12012 Gigabit Switch Router Installation and Configuration Guide
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