Cisco Explorer 4640HDC, Explorer 4642HDC, Explorer 4650HDC, Explorer 4652HDC Quick Reference Manual
POWERSELECT
VOL+VOL-
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SETTINGSEXITINFOGUIDE
Explorer 4652HDC
Quick Reference Guide
Cisco Explorer 4640HDC, 4642HDC, 4650HDC, and
4652HDC High-De nition Set-Tops with Multi-Stream
CableCARD Interface
20080814_Installer820
IMPORTANT SAFETY INSTRUCTIONS
Notice to Installers
The servicing instructions in this notice are for use by quali ed service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions, unless you are quali ed to do so.
Note to System Installer
WARNING
TO PREVENT FIRE OR ELECTRIC SHOCK, DO NOT
EXPOSE THIS UNIT TO RAIN OR MOISTURE.
For this apparatus, the coaxial cable shield/screen shall be
grounded as close as practical to the point of entry of the cable
into the building.For products sold in the US and Canada, this
reminder is provided to call the system installer's attention to
Article 820-93 and Article 820-100 of the NEC (or Canadian
Electrical Code Part 1), which provides guidelines for proper
grounding of the coaxial cable shield.
This symbol is intended to alert you that uninsulated voltage
within this product may have sufficient magnitude to cause
electric shock.Therefore, it is dangerous to make any kind of
contact with any inside part of this product.
Ce symbole a pour but d’alerter toute personne qu’un contact
avec une pièce interne de ce produit, sous tension et non isolée,
pourrait être suffisant pour provoquer un choc électrique. Il est
donc dangereux d’être en contact avec toute pièce interne de
ce produit.
This symbol is intended to alert you of the presence of important
operating and maintenance (servicing) instructions in the literature
accompanying this product.
Ce symbole a pour but de vous avertir qu’une documentation
importante sur le fonctionnement et l’entretien accompagne ce produit.
CAUTION: To reduce the risk of electric shock, do not remove cover
(or back). No user-serviceable parts inside. Refer servicing to
qualified service personnel.
1) Read these instructions.
2) Keep these instructions.
3) Heed all warnings.
4) Follow all instructions.
5) Do not use this apparatus near water.
6) Clean only with dry cloth.
7) Do not block any ventilation openings. Install in accordance
with the manufacturer’s instructions.
8) Do not install near any heat sources such as radiators, heat
registers, stoves, or other apparatus (including amplifiers)
that produce heat.
9) Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades with
one wider than the other. A grounding-type plug has two
blades and a third grounding prong. The wide blade or the
third prong are provided for your safety. If the provided
plug does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
10) Protect the power cord from being walked on or pinched
particularly at plugs, convenience receptacles, and the
point where they exit from the apparatus.
11) Only use attachments/accessories specified by the
manufacturer.
12) Use only with the cart, stand, tripod, bracket, or
table specified by the manufacturer, or sold with
the apparatus. When a cart is used, use caution
when moving the cart/apparatus combination to avoid
injury from tip-over.
13) Unplug this apparatus during lightning storms or when
unused for long periods of time.
14) Refer all servicing to qualified service personnel. Servicing
is required when the apparatus has been damaged in any
way, such as a power-supply cord or plug is damaged,
liquid has been spilled or objects have fallen into the
apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
Power Source Warning
A label on this product indicates the correct power source for this product.
Operate this product only from an electrical outlet with the voltage and
frequency indicated on the product label. If you are uncertain of the type
of power supply to your home or business, consult your service provider
or your local power company.
The AC inlet on the unit must remain accessible and operable at all times.
Ground the Product
WARNING: Avoid electric shock and re hazard! If this product
connects to coaxial cable wiring, be sure the cable system is grounded
(earthed). Grounding provides some protection against voltage surges
and built-up static charges.
Handling Disposable Batteries
This product may contain disposable batteries. Heed the following warning
and follow the Battery Safety and Battery Disposal instructions below.
WARNING: There is danger of explosion if the battery is
mishandled or incorrectly replaced. Replace only with the same
type of battery. Do not disassemble it or attempt to recharge it
outside the system. Do not crush, puncture, dispose of in re,
short the external contacts, or expose to water or other liquids.
Dispose of the battery in accordance with local regulations and
instructions from your service provider.
Battery Safety
• Insert batteries correctly. There may be a risk of explosion if the batteries
are incorrectly inserted.
• Do not attempt to recharge ‘disposable’ or ‘non-reusable’ batteries.
• Please follow instructions provided for charging ‘rechargeable’ batteries.
• Replace batteries with the same or equivalent type that we recommend.
• Do not expose batteries to excessive heat (such as sunlight or re).
• Do not expose batteries to temperatures above 100°C (212°F).
Battery Disposal
• The batteries may contain substances that could be harmful to the
environment.
• Recycle or dispose of batteries in accordance with the battery
manufacturer’s instructions and local/national disposal and recycling
regulations.
• The batteries may contain perchlorate, a known hazardous substance,
so special handling and disposal of this product might be necessary.
For more information about perchlorate and best management
practices for perchlorate-containing substance, see www.dtsc.ca.gov/
hazardouswaste/perchlorate
Provide Ventilation and Select a Location
• Remove all packaging material before applying power to the product.
• Do not place this apparatus on a bed, sofa, rug, or similar surface.
• Do not place this apparatus on an unstable surface.
• Do not install this apparatus in an enclosure, such as a bookcase or rack,
unless the installation provides proper ventilation.
• Do not place entertainment devices (such as VCRs or DVDs), lamps,
books, vases with liquids, or other objects on top of this product.
• Do not block ventilation openings.
Operating Environment
The set-top is designed for operation indoors with a temperature range from
32° to 104° F (0° to 40°C). Each set-top should have adequate spacing
on all sides so that the cooling air vents on the chassis are not blocked.
Protect from Exposure to Moisture and Foreign
Objects
WARNING: Avoid electric shock and re hazard! Do not
expose this product to dripping or splashing liquids, rain, or moisture.
Objects lled with liquids, such as vases, should not be placed on
this apparatus.
WARNING: Avoid electric shock and re hazard! Unplug
this product before cleaning. Do not use a liquid cleaner or an
aerosol cleaner. Do not use a magnetic/static cleaning device (dust
remover) to clean this product.
Cisco Explorer 4640HDC, 4642HDC, 4650HDC, and 4652HDC
High-De nition Set-Tops with Multi-Stream CableCARD Interface
Models: 4640HDC, 4642HDC, 4650HDC, and 4652HDC
Manufactured by:
Cisco Systems, Inc.
5030 Sugarloaf Parkway
Lawrenceville, Georgia 30044 USA
WARNING: Avoid electric shock and re hazard! Never
push objects through the openings in this product. Foreign objects
can cause electrical shorts that can result in electric shock or re.
Service Warnings
WARNING: Avoid electric shock! Do not open the cover
of this product. Opening or removing the cover may expose you
to dangerous voltages. If you open the cover, your warranty will be
void. This product contains no user-serviceable parts.
Check Product Safety
Upon completion of any service or repairs to this product, the service
technician must perform safety checks to determine that this product is in
proper operating condition.
Protect the Product When Moving It
Always disconnect the power source when moving the apparatus or
connecting or disconnecting cables.
20110316_Cable_Safety
United States FCC Compliance
This device has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against such interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy. If not installed and used in accordance with the
instructions, it may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment
OFF and ON, the user is encouraged to try to correct the interference by
one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit di erent from that to
which the receiver is connected.
• Consult the service provider or an experienced radio/television technician
for help.
Any changes or modi cations not expressly approved by Cisco Systems,
Inc., could void the user’s authority to operate the equipment.
The information shown in the FCC Declaration of Conformity paragraph
below is a requirement of the FCC and is intended to supply you with
information regarding the FCC approval of this device. The phone numbers
listed are for FCC-related questions only and not intended for questions
regarding the connection or operation for this device. Please contact your
service provider for any questions you may have regarding the operation
or installation of this device.
AVC VIDEO LICENSE
With respect to each AVC/H.264 product, we are obligated to provide
the following notice:
THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE
FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT
DOES NOT RECEIVE REMUNERATION TO (i) ENCODE VIDEO IN COMPLIANCE
WITH THE AVC STANDARD (“AVC VIDEO”) AND/OR (ii) DECODE AVC VIDEO
THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL ACTIVITY
AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC
VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE.
ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE
HTTP://WWW.MPEGLA.COM.
Accordingly, please be advised that service providers, content providers,
and broadcasters may be required to obtain a separate use license from
MPEG LA prior to any use of AVC/H.264 encoders and/or decoders.
ROVI CORPORATION COPYRIGHT
NOTICE
This product incorporates copyright protection technology that is protected
by U.S. patents and other intellectual property rights. Use of this copyright
protection technology must be authorized by Rovi Corporation, and is intended
for home and other limited viewing uses only unless otherwise authorized
by Rovi Corporation. Reverse engineering and disassembly is prohibited.
Disclaimer
Cisco Systems, Inc. assumes no responsibility for errors or omissions that
may appear in this guide. We reserve the right to change this guide at any
time without notice.
Outdoor Grounding System
If this product connects to an outdoor antenna or cable system, be sure
the antenna or cable system is grounded (earthed). This provides some
protection against voltage surges and built-up static charges.
Article 810 of the National Electric Code (NEC) ANSI/NFPA No. 70-1990,
provides the following information:
• Grounding of the mast and supporting structure
• Grounding the lead-in wire to an antenna discharge unit
• Size of the grounding conductors
• Location of the antenna-discharge unit
• Connection to grounding electrodes
• Requirements for the grounding electrodes (see the following antenna
grounding diagram as recommended by NEC ANSI/NFPA 70)
WARNING: Avoid electric shock and re hazard! Do not
locate an outside antenna system in the vicinity of overhead
power lines or power circuits. Touching power lines or circuits
might be fatal.
Antenna Lead In Wire
T15378
Ground Clamps
Electric Service
Equipment
NEC = National Electrical Code 1990
National Fire Protection Association
TO CATV INSTALLER
This reminder is provided to call the CATV system installer’s attention
to Article 820-40 of the National Electrical Code (NEC) that provides
guidelines for proper grounding, and in particular, specifies that the
cable ground shall be connected to the grounding system of the
building, as close to the point of entry as practical.
Antenna Discharge
Unit
(NEC Section 810-21)
Power Service
Grounding
Electrode System
(NEC Art 250, Part H)
Grounding
Conductors
(NEC Section 810-20)
Ground Clamps
Protect the Product from Lightning
In addition to disconnecting the AC power from the wall outlet, disconnect
the signal inputs.
Verify the Power Source from the On/O
Power Light
When the on/o power light is not illuminated, the apparatus may still be
connected to the power source. The light may go out when the apparatus is
turned o , regardless of whether it is still plugged into an AC power source.
Eliminate AC Power/Mains Overloads
WARNING: Avoid electric shock and fire hazard!
Do not overload AC power/mains, outlets, extension cords,
or integral convenience receptacles. For products that
require battery power or other power sources to operate
them, refer to the operating instructions for those products.
Declaration of Conformity
This device complies with Part 15 of FCC Rules. Operation is subject
to the following two conditions: 1) the device may not cause harmful
interference, and 2) the device must accept any interference received,
including interference that may cause undesired operation.
Canada EMI Regulation
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la class B est conforme à la norme NMB-003
du Canada.
20081121 FCC Standard
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its a liates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL:
www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)
CableCARD and M-Card are trademarks of Cable Television Laboratories, Inc.
Manufactured under license from Dolby Laboratories. Dolby is a trademark of Dolby Laboratories.
The terms HDMI and HDMI High-De nition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in
the United States and other countries.
MoCA is a trademark of the Multimedia over Coax Alliance.
Rovi is a trademark of Rovi Corporation.
© 2009-2013 Cisco and/or its a liates. All rights reserved. Last Updated: June 2013 Part Number 78-4029076-01D0
Printed in Mexico
1 VOL +, VOL - Increases and decreases the volume
2 CH+, CH - Scrolls up and down through the channels
3 Select Provides access to your on-screen selection
4 Display Displays the selected channel number and time of day. The display shows the following:
• Record ( ) • Auto • 1080i / 1080P
• Power ( ) • Message ( ) • 720i / 720P
• 5.1 • HDTV • 480i / 480P • MoCA™ Link ( )
5 Guide Accesses on-screen services, such as the on-screen guide, video-on-demand, or pay-per-view
6 Info Displays a description of the selected program. This button is available from the on-screen guide and
while viewing a program
7 Exit Exits menus, the on-screen guide, and program information
8 Settings Provides access to the Settings menu
9 IR Sensor Receives the infrared signal from the remote control
10 USB Port Connects to external equipment, such as a keyboard or mouse
(reserved for future use)
11 Power Turns the set-top on and o
Welcome
The Cisco® Explorer® HDC High-De nition Set-Tops with Multi-Stream
CableCARD™ (M-Card™) Interface (set-tops) receive and deliver digital
signals, and deliver high-de nition programming in exceptional picture
and audio quality. Use the simple user interface to access favorite channels
and parental control services. Contact your service provider for information
about these and other available services. Use the instructions in this guide
to install the set-top and to access your program services.
The consumer support website provides news and information
about this product. For more information, please refer to
http://www.cisco.com/web/consumer/support/index.html
Safety First
Before using this set-top, read the IMPORTANT SAFETY
INSTRUCTIONS section of this guide.
Watch TV
Press the following remote control keys to access services and
programs:
• Guide–Display the on-screen program guide
• Arrows–Highlight a program in the schedule
• Info–Display program description
• Select–Watch a speci c program in the guide
Avoid Screen Burn-In
Images such as letterbox bars or side bars, bright closed-captioning
backgrounds, station logos, or any other stationary images may cause
the HDTV screen to age unevenly and cause damage to your HDTV.
Refer to the user guide that came with your HDTV for more information
about screen burn-in.
Automatic Software Updates
A message appears on the TV screen when the set-top and the
Multi-Stream CableCARD™ (M-Card™) module are receiving software
updates. In addition, download information also appears on the front
panel of the set-top during these updates. Wait for the current time to
display on the front panel before continuing. When the time appears,
the update is complete.
Performance Tips
If the set-top does not perform as expected, the following tips may help.
No picture
• Verify that the M-Card module is installed.
• Verify that the power to your TV is turned on.
• If the set-top is plugged into a wall switch, verify the switch is in the
ON position. (Avoid plugging into an outlet that is controlled by a
wall switch.)
• Verify that all cables are properly connected.
• The current channel may not be available in your service package.
Try selecting another channel to see if a picture appears.
No color
• Verify that the HDTV is in HD mode. If necessary, re-run the HDTV
Setup Wizard to select HD mode.
• Verify the current TV program is broadcast in color.
• Adjust the TV color controls.
No sound
• If your setup includes a VCR or stereo, verify that you have properly
connected them to the set-top.
• Verify the volume is turned up.
• Verify the mute function is not on.
Front Panel
Back Panel
1 Multi-Stream Slot for M-Card module, which decrypts subscription digital channels. This set-top will not operate correctly
CableCARD without an M-Card module, which is installed by your service provider
2 Bar Code Label Contains set-top serial number and MAC address
3 Cable In Connects to a coaxial cable that delivers the signal from your service provider
4 Audio/Video Out 2 Connects to either a VCR or to another set of inputs (composite) on your TV
5 Cable Out Connects to a coaxial cable that sends analog audio and video signals to a TV or VCR.
These signals are standard-de nition TV (SDTV) video and stereo audio
6 Audio Out Connects to RCA cables that send analog audio signals (left and right) to the stereo inputs on a TV
(Left, Right)
7 HDTV (YPbPr) Connects to the component video input (YPbPr) on the HDTV, when in HD mode
8 Optical Audio Out Connects to an optical cable that sends a digital audio signal to a surround-sound receiver or other digital audio device
9 Digital Audio Out Connects to an RCA cable that sends a digital audio signal to a surround-sound receiver or other digital audio device
10 S-Video Out Connects to an S-Video cable that sends an S-Video signal to your TV or VCR.
This signal is standard de nition, but higher quality than other SDTV connections
11 IR Available to be connected to an approved remote IR receiver (purchased separately). Please contact your service
provider for details
12 HDMI Connects an HDMI
™
cable to the HDMI input of an HDTV. HDMI supports both digital audio and video. May be used
to connect to a DVI interface using an HDMI-to-DVI adapter for video and separate audio connections. Any of the
following audio connections may be used: Audio Out: Left, Right (6); Optical Audio Output (8); or Digital Audio Out (9)
13 Ethernet Connects to an Ethernet network
14 USB Connects to external USB devices such as a keyboard or a mouse
15 1394 Connects to display devices that are equipped with a 1394 input
16 AC Power Input Connects to the power cord to deliver power to the set-top
17 AC Outlet Connects to the AC power cord from another device, such as a TV
Safety and Performance Tips
• Keep the top of the set-top free of
all objects and electronic devices,
including your TV.
• Always set the set-top on its feet,
never on its side.
WARNING:
Electric shock hazard!
Unplug all electronic
devices before connecting
or disconnecting any device
cables to the set-top.
Connecting to an HDTV with Component Input (YPbPr)
Use the connection diagram and follow these steps to connect the set-top to an HDTV that has a component video connector (YPbPr) and
an audio left/right connector.
1. Connect the set-top to the coaxial cable coming from the wall.
2. Connect the Y (green) connector on the HDTV to the Y (green) connector on the set-top; connect the Pb (blue) connector on the HDTV to the
Pb (blue) connector on the set-top; and connect the Pr (red) connector on the HDTV to the Pr (red) connector on the set-top.
3. Connect the left audio (white) connector on the HDTV to the left audio (white) connector on the set-top, and connect the right audio (red)
connector on the HDTV to the right audio (red) connector on the set-top.
4. Plug the set-top and the HDTV into an AC power source.
Important: To potentially protect the set-top from power surge damage, ground (earth) your cable product to provide some protection
against voltage surges and built-up static charges. You may be able to reduce the risk of damage from voltage surges, which can be caused
by lightning storms and power outages, by plugging the set-top into a surge protector.
5. Wait several minutes for the set-top to receive the latest software, programming, and service information. When you see one of the following
displays on the front panel of the set-top, that indicates that the update is complete:
• Current time • Four dashes (----)
Note: If four dashes are displayed, you must call your service provider to get the set-top authorized.
6. To begin watching TV, turn on the HDTV and press Power on the front panel of the set-top, or press Power on the remote control.
Note: This illustration
may vary from the
actual product.
Note: This illustration
may vary from the
actual product.
POWERSELECT
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SETTINGSEXITINFOGUIDE
Explorer 4652HDC
T15684
3 9 1110567
8
1 2 4
T16003
THIS DEVICE IS INTENDED TO BE ATTACHED TO A RECEIVER THAT
IS NOT USED TO RECEIVE OVER-THE-AIR-BROADCAST SIGNALS.
CONNECTION OF THIS DEVICE IN ANY OTHER FASHION MAY CAUSE
HARMFUL INTERFERENCE TO RADIO COMMUNICATIONS AND IS IN
VIOLATION OF THE FCC RULES, PART 15.
120V~
60Hz 50W
120 V ~
60Hz 3A
LISTED 36MW
VIDEO PRODUCT
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
AVIS:
RISQUE DE CHOC ÉLECTRIQUE NE PAS OUVRIR
MCARD SN: PXCPRPSLV
MCARD MAC: 00 1BD73E17D9
MULTI-STREAM CABLE CARD
ETHERNET
USBHDMI
1394
eCM MAC: 01CEA05D679
STB SN: SABPQTMNWW
CABLE
OUT
CABLE
IN
S-VIDEO
OUT
OPTICAL
AUDIO OUT
IR
V
S
D
H
D
LR
YPbPr
LR
DIGITAL
AUDIO
OUT
CATV CONVERTER
MADE IN MEXICO
3 82 51 7
4 6
11
1612 14 15
9 13
1710
4652HDC
T16004
THIS DEVICE IS INTENDED TO BE ATTACHED TO A RECEIVER THAT
IS NOT USED TO RECEIVE OVER-THE-AIR-BROADCAST SIGNALS.
CONNECTION OF THIS DEVICE IN ANY OTHER FASHION MAY CAUSE
HARMFUL INTERFERENCE TO RADIO COMMUNICATIONS AND IS IN
VIOLATION OF THE FCC RULES, PART 15.
120V~
60Hz 50W
120 V ~
60Hz 3A
LISTED 36MW
VIDEO PRODUCT
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
AVIS:
RISQUE DE CHOC ÉLECTRIQUE NE PAS OUVRIR
MCARD SN: PXCPRPSLV
MCARD MAC: 00 1BD73E17D9
MULTI-STREAM CABLE CARD
ETHERNET
USB
1394
eCM MAC: 01CEA05D679
STB SN: SABPQTMNWW
CABLE
OUT
CABLE
IN
S-VIDEO
OUT
OPTICAL
AUDIO OUT
IR
V
S
D
H
D
LR
YPbPr
LR
DIGITAL
AUDIO
OUT
HDMI
CATV CONVERTER
MADE IN MEXICO
Back of
HDTV
AUDIO IN
DVI/HDCP
ANT (75 )
INOUT
LR
ANT-1
HD 2
Y
OUT
ANT-2
PBPRL
R
VIDEO
L/
MONO
R
L/
MONO
R
AUDIO
IN IN
HD 1
S-VIDEO
VIDEO
Y
PBPRL
R
AUDIOAUDIO
Cable Input
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