Cisco Explorer 4640HD, Explorer 4652HD, Explorer 4642HD, Explorer 4650HD Quick Reference Manual

POWERSELECT

VOL+VOL-

CH+

CH-

SETTINGSEXITINFOGUIDE

Explorer 4652HD

Quick Reference Guide

Cisco Explorer 4640HD, 4642HD, 4650HD,
and 4652HD High-Defi nition Set-Tops

20080814_Installer820

IMPORTANT SAFETY INSTRUCTIONS

Notice to Installers

The servicing instructions in this notice are for use by qualifi ed service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions, unless you are qualifi ed to do so.

Note to System Installer

WARNING

TO PREVENT FIRE OR ELECTRIC SHOCK, DO NOT
EXPOSE THIS UNIT TO RAIN OR MOISTURE.

For this apparatus, the coaxial cable shield/screen shall be
grounded as close as practical to the point of entry of the cable
into the building.For products sold in the US and Canada, this
reminder is provided to call the system installer's attention to
Article 820-93 and Article 820-100 of the NEC (or Canadian
Electrical Code Part 1), which provides guidelines for proper
grounding of the coaxial cable shield.

This symbol is intended to alert you that uninsulated voltage
within this product may have sufficient magnitude to cause
electric shock.Therefore, it is dangerous to make any kind of
contact with any inside part of this product.

Ce symbole a pour but d’alerter toute personne qu’un contact
avec une pièce interne de ce produit, sous tension et non isolée,
pourrait être suffisant pour provoquer un choc électrique. Il est
donc dangereux d’être en contact avec toute pièce interne de
ce produit.

This symbol is intended to alert you of the presence of important
operating and maintenance (servicing) instructions in the literature
accompanying this product.

Ce symbole a pour but de vous avertir qu’une documentation
importante sur le fonctionnement et l’entretien accompagne ce produit.

CAUTION: To reduce the risk of electric shock, do not remove cover
(or back). No user-serviceable parts inside. Refer servicing to
qualified service personnel.

1) Read these instructions.

2) Keep these instructions.

3) Heed all warnings.

4) Follow all instructions.

5) Do not use this apparatus near water.

6) Clean only with dry cloth.

7) Do not block any ventilation openings. Install in accordance
with the manufacturer’s instructions.

8) Do not install near any heat sources such as radiators, heat
registers, stoves, or other apparatus (including amplifiers)
that produce heat.

9) Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades with
one wider than the other. A grounding-type plug has two
blades and a third grounding prong. The wide blade or the
third prong are provided for your safety. If the provided
plug does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.

10) Protect the power cord from being walked on or pinched
particularly at plugs, convenience receptacles, and the point
where they exit from the apparatus.

11) Only use attachments/accessories specified by the
manufacturer.

12) Use only with the cart, stand, tripod, bracket, or

table specified by the manufacturer, or sold with the

apparatus. When a cart is used, use caution when
moving the cart/apparatus combination to avoid injury from
tip-over.

13) Unplug this apparatus during lightning storms or when
unused for long periods of time.

14) Refer all servicing to qualified service personnel. Servicing
is required when the apparatus has been damaged in any
way, such as a power-supply cord or plug is damaged, liquid
has been spilled or objects have fallen into the apparatus,
the apparatus has been exposed to rain or moisture, does
not operate normally, or has been dropped.

Power Source Warning

A label on this product indicates the correct power source for this product.
Operate this product only from an electrical outlet with the voltage and
frequency indicated on the product label. If you are uncertain of the type of
power supply to your home or business, consult your service provider or
your local power company.

The AC inlet on the unit must remain accessible and operable at all times.

Ground the Product

WARNING: Avoid electric shock and fi re hazard! If this product
connects to coaxial cable wiring, be sure the cable system is grounded
(earthed). Grounding provides some protection against voltage surges
and built-up static charges.

Handling Disposable Batteries

This product may contain disposable batteries. Heed the following warning
and follow the Safety and Disposal instructions below.

WARNING: There is danger of explosion if the battery is
mishandled or incorrectly replaced. Replace only with the same type
of battery. Do not disassemble it or attempt to recharge it outside
the system. Do not crush, puncture, dispose of in fi re, short the
external contacts, or expose to water or other liquids. Dispose of
the battery in accordance with local regulations and instructions
from your service provider.

Safety

• Insert batteries correctly. There may be a risk of explosion if the batteries
are incorrectly inserted.

• Do not attempt to recharge ‘disposable’ or ‘non-reusable’ batteries.

• Please follow instructions provided for charging ‘rechargeable’ batteries.

• Replace batteries with the same or equivalent type that we recommend.

• Do not expose batteries to excessive heat (such as sunlight or fi re).

• Do not expose batteries to temperatures above 100°C (212°F).

Disposal

• The batteries may contain substances that could be harmful to the
environment.

• Recycle or dispose of batteries in accordance with the battery
manufacturer’s instructions and local/national disposal and recycling
regulations.

• The batteries may contain perchlorate, a known hazardous substance,
so special handling and disposal of this product might be necessary.
For more information about perchlorate and best management
practices for perchlorate-containing substance, see www.dtsc.ca.gov/

hazardouswaste/perchlorate

Provide Ventilation and Select a Location

• Remove all packaging material before applying power to the product.

• Do not place this apparatus on a bed, sofa, rug, or similar surface.

• Do not place this apparatus on an unstable surface.

• Do not install this apparatus in an enclosure, such as a bookcase or rack,

unless the installation provides proper ventilation.

• Do not place entertainment devices (such as VCRs or DVDs), lamps,

books, vases with liquids, or other objects on top of this product.

• Do not block ventilation openings.

Protect from Exposure to Moisture and Foreign
Objects

WARNING: Avoid electric shock and fi re hazard! Do not expose
this product to dripping or splashing liquids, rain, or moisture. Objects
fi lled with liquids, such as vases, should not be placed on this apparatus.

WARNING: Avoid electric shock and fi re hazard! Unplug
this product before cleaning. Do not use a liquid cleaner or an
aerosol cleaner. Do not use a magnetic/static cleaning device (dust
remover) to clean this product.

WARNING: Avoid electric shock and fi re hazard! Never
push objects through the openings in this product. Foreign objects
can cause electrical shorts that can result in electric shock or fi re.

Cisco Explorer 4640HD, 4642HD, 4650HD, and 4652HD

High-Defi nition Set-Tops

Models: 4640HD, 4642HD, 4650HD, and 4652HD

Manufactured by:

Cisco Systems, Inc.

5030 Sugarloaf Parkway

Lawrenceville, Georgia 30044 USA

Telephone: [phone]

Service Warnings

WARNING: Avoid electric shock! Do not open the cover
of this product. Opening or removing the cover may expose you to
dangerous voltages. If you open the cover, your warranty will be
void. This product contains no user-serviceable parts.

Check Product Safety

Upon completion of any service or repairs to this product, the service
technician must perform safety checks to determine that this product is in
proper operating condition.

Protect the Product When Moving It

Always disconnect the power source when moving the apparatus or
connecting or disconnecting cables.

20081112_Cable_Safety

United States FCC Compliance

This device has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against such interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy. If not installed and used in accordance with the
instructions, it may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment OFF
and ON, the user is encouraged to try to correct the interference by one or
more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.

• Consult the service provider or an experienced radio/television technician
for help.

Any changes or modifi cations not expressly approved by Cisco Systems,
Inc., could void the user’s authority to operate the equipment.

The information shown in the FCC Declaration of Conformity paragraph below
is a requirement of the FCC and is intended to supply you with information
regarding the FCC approval of this device. The phone numbers listed are

for FCC-related questions only and not intended for questions regarding the
connection or operation for this device. Please contact your service provider
for any questions you may have regarding the operation or installation of
this device.

Declaration of Conformity

This device complies with Part 15 of FCC Rules. Operation is subject to the
following two conditions: 1) the device may not cause harmful interference,
and 2) the device must accept any interference received, including
interference that may cause undesired operation.

AVC VIDEO LICENSE

With respect to each AVC/H.264 product, we are obligated to provide the
following notice:

THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR
THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER TO (i) ENCODE
VIDEO IN COMPLIANCE WITH THE AVC STANDARD (“AVC VIDEO”) AND/OR (ii)
DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A
PERSONAL AND NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A
VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED
OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION MAY BE
OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM.

Accordingly, please be advised that service providers, content providers, and
broadcasters are required to obtain a separate use license from MPEG LA
prior to any use of AVC/H.264 encoders and/or decoders.

Macrovision Copyright Notice

This product incorporates copyright protection technology that is protected
by U.S. patents and other intellectual property rights. Use of this copyright
protection technology must be authorized by Macrovision, and is
intended for home and other limited viewing uses only unless otherwise
authorized by Macrovision. Reverse engineering or disassembly is
prohibited.

Disclaimer

Cisco Systems, Inc. assumes no responsibility for errors or omissions that
may appear in this guide. We reserve the right to change this guide at any
time without notice.

Outdoor Grounding System

If this product connects to an outdoor antenna or cable system, be sure
the antenna or cable system is grounded (earthed). This provides some
protection against voltage surges and built-up static charges.

Article 810 of the National Electric Code (NEC) ANSI/NFPA No. 70-1990,
provides the following information:

• Grounding of the mast and supporting structure

• Grounding the lead-in wire to an antenna discharge unit

• Size of the grounding conductors

• Location of the antenna-discharge unit

• Connection to grounding electrodes

• Requirements for the grounding electrodes (see the following antenna
grounding diagram as recommended by NEC ANSI/NFPA 70)

WARNING: Avoid electric shock and fire hazard! Do
not locate an outside antenna system in the vicinity of overhead
power lines or power circuits. Touching power lines or circuits
might be fatal.

Protect the Product from Lightning

In addition to disconnecting the AC power from the wall outlet, disconnect
the signal inputs.

Verify the Power Source from the On/Off Power
Light

When the on/off power light is not illuminated, the apparatus may still be
connected to the power source. The light may go out when the apparatus is
turned off, regardless of whether it is still plugged into an AC power source.

Eliminate AC Mains Overloads

WARNING: Avoid electric shock and fi re hazard! Do not
overload AC mains, outlets, extension cords, or integral convenience
receptacles. For products that require battery power or other power
sources to operate them, refer to the operating instructions for
those products.

T11518

Canada EMI Regulation

This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la class B est conforme à la norme NMB-003
du Canada.

20081121 FCC Standard

Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affi liates in the U.S. and other countries. A listing of Cisco’s trademarks can be found at
www.cisco.com/go/trademarks.

Manufactured under license from Dolby Laboratories. Dolby is a trademark of Dolby Laboratories.

HDMI, the HDMI logo, and High-Defi nition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.

Macrovision is a registered trademark of Macrovision Corp.

MoCA is a trademark of the Multimedia over Coax Alliance.

Other third party trademarks mentioned are the property of their respective owners.

The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1005R)

©2009-2010 Cisco Systems, Inc. All rights reserved.

August 2010 Printed in United States of America Part Number 4029078 Rev B

Cisco Systems, Inc. 678.277.1000
5030 Sugarloaf Parkway, Box 465447
Lawrenceville, GA 30042 www.cisco.com

MCARD SN: PXCPRPSLV

MCARD MAC: 00 1BD73E17D9

MULTI-STREAM CABLE CARD

4652HD

T14050

THIS DEVICE IS INTENDED TO BE ATTACHED TO A RECEIVER THAT
IS NOT USED TO RECEIVE OVER-THE-AIR-BROADCAST SIGNALS.
CONNECTION OF THIS DEVICE IN ANY OTHER FASHION MAY CAUSE
HARMFUL INTERFERENCE TO RADIO COMMUNICATIONS AND IS IN
VIOLATION OF THE FCC RULES, PART 15.

120V~
60Hz 50W

120 V ~
60Hz 3A

CATV CONVERTER
MADE IN MEXICO

LISTED 36MW
VIDEO PRODUCT

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

AVIS:

RISQUE DE CHOC ÉLECTRIQUE NE PAS OUVRIR

ETHERNET

USB

1394

eCM MAC: 01CEA05D679

STB SN: SABPQTMNWW

CABLE

OUT

CABLE

IN

S-VIDEO

OUT

OPTICAL

AUDIO OUT

IR

V

S
D

H
D

LR

YPbPr

LR

DIGITAL

AUDIO

OUT

Back of

HDTV

AUDIO IN
DVI/HDCP

ANT (75 )

INOUT

LR

ANT-1

HD 2

Y

OUT

ANT-2

PBPRL

R

VIDEO

L/
MONO

R

L/
MONO

R

AUDIO

IN IN

HD 1

S-VIDEO

VIDEO

Y

PBPRL

R

AUDIOAUDIO

Cable Input

1 VOL +, VOL - Increases and decreases the volume

2 CH+, CH - Scrolls up and down through the channels

3 Select Provides access to your on-screen selection

4 Display Displays the selected channel number and time of day. The display shows the following:

• Record ( ) • Auto • 1080i / 1080P

• Power ( ) • Message ( ) • 720i / 720P

• 5.1 • HDTV • 480i / 480P • MoCA™ Link ( )

5 Guide Accesses on-screen services, such as the on-screen guide, video-on-demand, or pay-per-view

6 Info Displays a description of the selected program. This button is available from the on-screen guide and
while viewing a program

7 Exit Exits menus, the on-screen guide, and program information

8 Settings Provides access to the Settings menu

9 IR Sensor Receives the infrared signal from the remote control

10 USB Port Connects to external equipment, such as a keyboard or mouse

(reserved for future use)

11 Power Turns the set-top on and off

12 Smart Card Slot Allows Smart Card access. (Availability determined by service provider)

Welcome

The Cisco® Explorer® HD High-Defi nition Set-Tops (set-tops) receive and
deliver digital signals, and deliver high-defi nition programming in exceptional
picture and audio quality. Use the simple user interface to access favorite
channels and parental control services. Contact your service provider for
information about these and other available services. Use the instructions
in this guide to install the set-top and to access your program services.

The consumer support website provides news and information about
this product. For more information, please refer to

http://www.cisco.com/web/consumer/support/index.html

Safety First

Before using this set-top, read the IMPORTANT SAFETY
INSTRUCTIONS section of this guide.

Watch TV

Press the following remote control keys to access services and
programs:

• Guide–Display the on-screen program guide

• Arrows–Highlight a program in the schedule

• Info–Display program description

• Select–Watch a specifi c program in the guide

Avoid Screen Burn-In

Images such as letterbox bars or side bars, bright closed-captioning
backgrounds, station logos, or any other stationary images may cause
the HDTV screen to age unevenly and cause damage to your HDTV.
Refer to the user guide that came with your HDTV for more information
about screen burn-in.

Automatic Software Updates

A message appears on the TV screen when the set-top is receiving
software updates. In addition, download information also appears on the
front panel of the set-top during these updates. Wait for the current time
to display on the front panel before continuing. When the time appears,
the update is complete.

Performance Tips

If the set-top does not perform as expected, the following tips may help.

No picture

• Verify that the power to your TV is turned on.

• If the set-top is plugged into a wall switch, verify the switch is in the
ON position. (Avoid plugging into an outlet that is controlled by a
wall switch.)

• Verify that all cables are properly connected.

• The current channel may not be available in your service package.
Try selecting another channel to see if a picture appears.

No color

• Verify that the HDTV is in HD mode. If necessary, re-run the HDTV
Setup Wizard to select HD mode.

• Verify the current TV program is broadcast in color.

• Adjust the TV color controls.

No sound

• If your setup includes a VCR or stereo, verify that you have properly
connected them to the set-top.

• Verify the volume is turned up.

• Verify the mute function is not on.

Front Panel

Back Panel

1 Bar Code Label Contains set-top serial number and MAC address

2 Cable In Connects to a coaxial cable that delivers the signal from your service provider

3 Audio/Video Out 2 Connects to either a VCR or to another set of inputs (composite) on your TV

4 Cable Out Connects to a coaxial cable that sends analog audio and video signals to a TV or VCR.
These signals are standard-defi nition TV (SDTV) video and stereo audio

5 Audio Out Connects to RCA cables that send analog audio signals (left and right) to the stereo inputs on a TV
(Left, Right)

6 HDTV (YPbPr) Connects to the component video input (YPbPr) on the HDTV, when in HD mode

7 Optical Audio Out Connects to an optical cable that sends a digital audio signal to a surround-sound receiver or other digital audio device

8 Digital Audio Out Connects to an RCA cable that sends a digital audio signal to a surround-sound receiver or other digital audio device

9 S-Video Out Connects to an S-Video cable that sends an S-Video signal to your TV or VCR.
This signal is standard defi nition, but higher quality than other SDTV connections

10 IR Available to be connected to an approved remote IR receiver (purchased separately). Please contact your service
provider for details

11 HDMI Connects an HDMI™ cable to the HDMI input of an HDTV. HDMI supports both digital audio and video. May be used
to connect to a DVI interface using an HDMI-to-DVI adapter for video and separate audio connections. Any of the
following audio connections may be used: Audio Out: Left, Right (5); Optical Audio Output (7); or Digital Audio Out (8)

12 Ethernet Connects to an Ethernet network

13 USB Connects to external USB devices such as a keyboard or a mouse

14 1394 Connects to display devices that are equipped with a 1394 input

15 AC Power Input Connects to the power cord to deliver power to the set-top

16 AC Outlet Connects to the AC power cord from another device, such as a TV

Safety and Performance Tips

• Keep the top of the set-top free of
all objects and electronic devices,
including your TV.

• Always set the set-top on its feet,
never on its side.

WARNING:
Electric shock hazard!
Unplug all electronic
devices before connecting
or disconnecting any device
cables to the set-top.

MCARD SN: PXCPRPSLV

MCARD MAC: 00 1BD73E17D9

MULTI-STREAM CABLE CARD

THIS DEVICE IS INTENDED TO BE ATTACHED TO A RECEIVER THAT
IS NOT USED TO RECEIVE OVER-THE-AIR-BROADCAST SIGNALS.
CONNECTION OF THIS DEVICE IN ANY OTHER FASHION MAY CAUSE
HARMFUL INTERFERENCE TO RADIO COMMUNICATIONS AND IS IN
VIOLATION OF THE FCC RULES, PART 15.

120V~
60Hz 50W

120 V ~
60Hz 3A

CATV CONVERTER
MADE IN MEXICO

LISTED 36MW
VIDEO PRODUCT

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

AVIS:

RISQUE DE CHOC ÉLECTRIQUE NE PAS OUVRIR

ETHERNET

USB

1394

eCM MAC: 01CEA05D679

STB SN: SABPQTMNWW

CABLE

OUT

CABLE

IN

S-VIDEO

OUT

OPTICAL

AUDIO OUT

IR

V

S
D

H
D

LR

YPbPr

LR

DIGITAL

AUDIO
OUT

T14049

21 4 978 11 13 14 1561012 1653

Connecting to an HDTV with Component Input (YPbPr)

Use the connection diagram and follow these steps to connect the set-top to an HDTV that has a component video connector (YPbPr) and an
audio left/right connector.

1. Connect the set-top to the coaxial cable coming from the wall.

2. Connect the Y (green) connector on the HDTV to the Y (green) connector on the set-top; connect the Pb (blue) connector on the HDTV to the
Pb (blue) connector on the set-top; and connect the Pr (red) connector on the HDTV to the Pr (red) connector on the set-top.

3. Connect the left audio (white) connector on the HDTV to the left audio (white) connector on the set-top, and connect the right audio (red)
connector on the HDTV to the right audio (red) connector on the set-top.

4. Plug the set-top and the HDTV into an AC power source.

Important: To potentially protect the set-top from power surge damage, ground (earth) your cable product to provide some protection against

voltage surges and built-up static charges. You may be able to reduce the risk of damage from voltage surges, which can be caused by
lightning storms and power outages, by plugging the set-top into a surge protector.

5. Wait several minutes for the set-top to receive the latest software, programming, and service information. When you see one of the following
displays on the front panel of the set-top, that indicates that the update is complete:

• Current time • Four dashes (----)

Note: If four dashes are displayed, you must call your service provider to get the set-top authorized.

6. To begin watching TV, turn on the HDTV and press Power on the front panel of the set-top, or press Power on the remote control.

Note: This illustration
may vary from the
actual product.

Note: This illustration
may vary from the
actual product.

POWERSELECT

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CH+

CH-

SETTINGSEXITINFOGUIDE

Explorer 4652HD

9 113214567 8 10 12

T14048