User Guide
Cisco Explorer 4540HDC Set-Top
with Multi-Stream CableCARD Interface
CH+
VOL+VOL-
CH-
SELECT
EXITINFOGUIDE
SETTINGS
POWER
Explorer 4540HDC
Notice to Installers
The servicing instructions in this notice are for use by quali ed service personnel only. To reduce the risk of electric
shock, do not perform any servicing other than that contained in the operating instructions, unless you are quali ed
to do so.
Note to System Installer
For this apparatus, the coaxial cable shield/screen shall be
grounded as close as practical to the point of entry of the cable
into the building. For products sold in the US and Canada, this
reminder is provided to call the system installer's attention to
Article 820-93 and Article 820-100 of the NEC (or Canadian
Electrical Code Part 1), which provides guidelines for proper
grounding of the coaxial cable shield.
This symbol is intended to alert you that uninsulated voltage
within this product may have sufficient magnitude to cause
electric shock.Therefore, it is dangerous to make any kind of
contact with any inside part of this product.
Ce symbole a pour but d’alerter toute personne qu’un contact
avec une pièce interne de ce produit, sous tension et non isolée,
pourrait être suffisant pour provoquer un choc électrique. Il est
donc dangereux d’être en contact avec toute pièce interne de
ce produit.
CAUTION: To reduce the risk of electric shock, do not
remove cover (or back). No user-serviceable parts
inside. Refer servicing to qualified service personnel.
WARNING
TO PREVENT FIRE OR ELECTRIC SHOCK, DO NOT
EXPOSE THIS UNIT TO RAIN OR MOISTURE.
This symbol is intended to alert you of the presence
of important operating and maintenance (servicing)
instructions in the literature accompanying this product.
Ce symbole a pour but de vous avertir qu’une
documentation importante sur le fonctionnement et
l’entretien accompagne ce produit.
20080814_Installer820
ii
Contents
IMPORTANT SAFETY INSTRUCTIONS.......................................................................................iv
Welcome ................................................................................................................................... 1
Safety First ................................................................................................................................ 1
Identify Your Set-Top ................................................................................................................ 1
What’s in the Carton? ............................................................................................................... 2
Additional Equipment You Might Need ...................................................................................... 2
Front Panel ................................................................................................................................ 3
Back Panel ................................................................................................................................ 4
Connecting the Set-Top ............................................................................................................ 5
Connections for an HDTV and VCR ........................................................................................... 6
Connections for a Standard-De nition TV and VCR .................................................................. 7
View Television Programming ................................................................................................... 8
Troubleshooting ........................................................................................................................ 9
Frequently Asked Questions ................................................................................................... 10
Picture Formats ....................................................................................................................... 11
Connecting to an HDTV with an HDMI Connector ................................................................... 12
Connecting to an HDTV with a DVI Connector ........................................................................ 13
Connecting to an HDTV with Component Input (YPbPr) ......................................................... 14
Connecting to a Home Theater System with Component Input (YPbPr) ................................. 15
Connecting to a Stereo VCR and HDTV (optional) .................................................................. 16
Connecting to an HDTV with a 1394 Connector ..................................................................... 17
Connecting the Set-Top in HD Mode to an SDTV with Component Input (YPbPr) .................. 18
Index ....................................................................................................................................... 19
Compliance Information .......................................................................................................... 21
iii
IMPORTANT SAFETY INSTRUCTIONS
1) Read these instructions.
2) Keep these instructions.
3) Heed all warnings.
4) Follow all instructions.
5) Do not use this apparatus near water.
6) Clean only with dry cloth.
7) Do not block any ventilation openings. Install in
accordance with the manufacturer’s instructions.
8) Do not install near any heat sources such as radiators,
heat registers, stoves, or other apparatus (including
ampli ers) that produce heat.
9) Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades
with one wider than the other. A grounding-type plug
has two blades and a third grounding prong. The wide
blade or the third prong are provided for your safety. If
the provided plug does not t into your outlet, consult
an electrician for replacement of the obsolete outlet.
10) Protect the power cord from being walked on or pinched
particularly at plugs, convenience receptacles, and the
point where they exit from the apparatus.
Ground the Product
WARNING: Avoid electric shock and re hazard!
If this product connects to coaxial cable wiring, be sure
the cable system is grounded (earthed). Grounding
provides some protection against voltage surges and
built-up static charges.
Outdoor Grounding System
If this product connects to an outdoor antenna or cable system,
be sure the antenna or cable system is grounded (earthed). This
provides some protection against voltage surges and built-up
static charges.
Article 810 of the National Electric Code (NEC) ANSI/NFPA
No. 70-1990, provides the following information:
• Grounding of the mast and supporting structure
• Grounding the lead-in wire to an antenna discharge unit
• Size of the grounding conductors
• Location of the antenna-discharge unit
• Connection to grounding electrodes
• Requirements for the grounding electrodes (see the following
antenna grounding diagram as recommended by NEC ANSI/
NFPA 70)
11) Only use attachments/accessories speci ed by the
manufacturer.
12) Use only with the cart, stand, tripod, bracket, or
table speci ed by the manufacturer, or sold with
the apparatus. When a cart is used, use caution
when moving the cart/apparatus combination to avoid
injury from tip-over.
13) Unplug this apparatus during lightning storms or when
unused for long periods of time.
14) Refer all servicing to qualified service personnel.
Servicing is required when the apparatus has been
damaged in any way, such as a power-supply cord
or plug is damaged, liquid has been spilled or objects
have fallen into the apparatus, the apparatus has been
exposed to rain or moisture, does not operate normally,
or has been dropped.
Power Source Warning
A label on this product indicates the correct power source for this
product. Operate this product only from an electrical outlet with the
voltage and frequency indicated on the product label. If you are
uncertain of the type of power supply to your home or business,
consult your service provider or your local power company.
The AC inlet on the unit must remain accessible and operable
at all times.
WARNING: Avoid electric shock and re hazard!
Do not locate an outside antenna system in the
vicinity of overhead power lines or power circuits.
Touching power lines or circuits might be fatal.
Antenna Lead In Wire
Ground Clamps
Electric Service
Equipment
NEC = National Electrical Code 1990
National Fire Protection Association
TO CATV INSTALLER
This reminder is provided to call the CATV system installer’s attention
to Article 820-40 of the National Electrical Code (NEC) that provides
guidelines for proper grounding, and in particular, specifies that the
cable ground shall be connected to the grounding system of the
building, as close to the point of entry as practical.
Antenna Discharge
Unit
(NEC Section 810-21)
Grounding
Conductors
(NEC Section 810-20)
Ground Clamps
Power Service
Grounding
Electrode System
(NEC Art 250, Part H)
T15378
Protect the Product from Lightning
In addition to disconnecting the AC power from the wall outlet,
disconnect the signal inputs.
iv
IMPORTANT SAFETY INSTRUCTIONS, continued
Verify the Power Source from the On/O
Power Light
When the on/o power light is not illuminated, the apparatus may
still be connected to the power source. The light may go out when
the apparatus is turned o , regardless of whether it is still plugged
into an AC power source.
Eliminate AC Power/Mains Overloads
WARNING: Avoid electric shock and re hazard! Do
not overload AC power/mains, outlets, extension cords,
or integral convenience receptacles. For products that
require battery power or other power sources to operate
them, refer to the operating instructions for those products.
Handling Disposable Batteries
This product may contain disposable batteries. Heed the
following warning and follow the Battery Safety and Disposal
instructions below.
WARNING: There is danger of explosion if the
battery is mishandled or incorrectly replaced. Replace
only with the same type of battery. Do not disassemble
it or attempt to recharge it outside the system. Do not
crush, puncture, dispose of in re, short the external
contacts, or expose to water or other liquids. Dispose
of the battery in accordance with local regulations and
instructions from your service provider.
Provide Ventilation and Select a Location
• Remove all packaging material before applying power to the
product.
• Do not place this apparatus on a bed, sofa, rug, or similar
surface.
• Do not place this apparatus on an unstable surface.
• Do not install this apparatus in an enclosure, such as a bookcase
or rack, unless the installation provides proper ventilation.
• Do not place entertainment devices (such as VCRs or DVDs),
lamps, books, vases with liquids, or other objects on top of this
product.
• Do not block ventilation openings.
Protect from Exposure to Moisture
and Foreign Objects
WARNING: Avoid electric shock and re hazard!
Do not expose this product to dripping or splashing
liquids, rain, or moisture. Objects lled with liquids,
such as vases, should not be placed on this apparatus.
WARNING: Avoid electric shock and re hazard!
Unplug this product before cleaning. Do not use a liquid
cleaner or an aerosol cleaner. Do not use a magnetic/
static cleaning device (dust remover) to clean this
product.
Battery Safety
• Insert batteries correctly. There may be a risk of explosion if
the batteries are incorrectly inserted.
• Do not attempt to recharge ‘disposable’ or ‘non-reusable’
batteries.
• Please follow instructions provided for charging ‘rechargeable’
batteries.
• Replace batteries with the same or equivalent type that we
recommend.
• Do not expose batteries to temperatures above 100°C (212°F).
Battery Disposal
• The batteries may contain substances that could be harmful to
the environment.
• Recycle or dispose of batteries in accordance with the battery
manufacturer’s instructions and local/national disposal and
recycling regulations.
• The batteries may contain perchlorate, a known hazardous
substance, so special handling and disposal of this product might
be necessary. For more information about perchlorate and best
management practices for perchlorate-containing substance,
see www.dtsc.ca.gov/hazardouswaste/perchlorate
WARNING: Avoid electric shock and re hazard!
Never push objects through the openings in this product.
Foreign objects can cause electrical shorts that can
result in electric shock or re.
Service Warnings
WARNING: Avoid electric shock! Do not open the
cover of this product. Opening or removing the cover
may expose you to dangerous voltages. If you open the
cover, your warranty will be void. This product contains
no user-serviceable parts.
Check Product Safety
Upon completion of any service or repairs to this product, the
service technician must perform safety checks to determine that
this product is in proper operating condition.
Protect the Product When Moving It
Always disconnect the power source when moving the apparatus
or connecting or disconnecting cables.
20110316_Cable_Safety
v
vi
Welcome
The Cisco® Explorer® 4540HDC Digital Interactive Set-Top with a Multi-Stream CableCARD™ (M-Card™) provides highde nition (HD) capability and broadband digital video services.
Follow the instructions in this guide to install the 4540HDC, to become familiar with the buttons on the front panel, and
to access your cable services. Then, enjoy the features of the 4540HDC and change the way you watch TV.
Important: If the M-Card is removed, the set-top will not operate correctly.
The consumer support website provides news and information about this product. For more information, please refer
to http://www.cisco.com/web/consumer/support/index.html.
Safety First
Before using the set-top, read the Important Safety Instructions section of this guide.
Identify Your Set-Top
If the set-top requires troubleshooting in the future, your service provider may ask for the serial numbers of the settop and M-Card module.
The set-top serial number label is on the back panel above the video and audio connectors; the serial number begins
with “STB SN” and is located in the upper left corner of the bar code.
The M-Card serial number label is on the M-Card module slot cover; the serial number begins with “M-CARD SN”
and is located in the upper left corner of the bar code.
Use this space to record the set-top serial number: _______________________________________________
Use this space to record the M-Card module serial number: ________________________________________
Set-Top
Serial
Number
STB SN: SABQMDSJQ
eCM MAC: 001CEA53012A
M-Card
Module
Serial
Number
M-CARD SN: PKCPTMFDV
M-CARD MAC: 001BD746C7CB
T15629
1
What’s In The Carton?
The set-top carton contains the following items:
CH+
VOL+VOL-
SELECT
CH-
EXITINFOGUIDE
SETTINGS
Explorer 4540HDC
POWER
CH+
VOL+VOL-
SELECT
CH-
• Quick Reference Guide
Explorer 4540HDC
POWER
EXITINFOGUIDE
SETTINGS
• Power Cord• 4540HDC Set-top with M-Card
• HDMI-to-HDMI Cable
Additional Equipment You Might Need
You might need some of the cables and adapters shown below for connecting the set-top to your home entertainment
devices. See the connection information in the Connection Diagrams section for more information.
Check with your service provider for information about acquiring cables or adapters, or you can purchase cables or
adapters at your local electronics supplier.
Audio
Left/Right
Cable
Component
Video Cables
(YPbPr)
IR
Extender
Cable
S-Video
Cable
HDMI-to-DVI
Cable
RF Coaxial
Cable
Coaxial Digital
Audio Cable
Composite
A/V Cables
RGB Adapter
Cable
(RCA to RCA)
RGB Adapter
Cable
(RCA to BNC)
RGB Adapter
Cable
(RCA to VGA)
HDMI
Adapter
RGB
Adapter
Optical
Digital
Audio
Cable
IEEE
1394
4-Pin
to 4-Pin
Cable
2
Front Panel
CH+
VOL+VOL-
CH-
1 2 4
SELECT
3 9 105
POWER
EXITINFOGUIDE
SETTINGS
7 11
6
8
Explorer 4540HDC
T15630
1 VOL +, VOL - Increases and decreases the volume
2 CH+, CH - Scrolls up and down through the channels
3 Select Provides access to your on-screen selection
4 Display Displays the selected channel number and time of day. The display shows the following:
• Message (
)
• HDTV
• Power (
)
• Output Resolution (1080i, 720p, 480p, or 480i)
• AUTO - Automatically outputs native scan rates that your TV can accept
5 Guide Accesses on-screen services, such as the on-screen guide, video-on-demand, or
pay-per-view
6 Info Displays a description of the selected program. This button is available from the on-screen
guide and while viewing a program
7 Exit Exits menus, the on-screen guide, and program information
8 Settings Accesses the Settings menu
9 IR Sensor Receives the infrared signal from the remote control
10 Power Turns the set-top on and o
11 USB Port Connects to external equipment, such as a keyboard or mouse (reserved for future use)
Note: This illustration may vary from the actual product.
3
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