Cisco Explorer 1640HDC, Explorer 1642HDC User Manual

User Guide

Cisco Explorer 1640HDC and 1642HDC
Digital-Only High-De¿ nition Interactive Set-Tops
with Multi-Stream CableCARD Interface

DATA REMOTE

POWER

USB 2.0

Explorer 1640HDC

Notice to Installers

The servicing instructions in this notice are for use by quali¿ ed service personnel only. To reduce the risk of electric shock,
do not perform any servicing other than that contained in the operating instructions, unless you are quali¿ ed to do so.

Note to System Installer

For this apparatus, the coaxial cable shield/screen shall be
grounded as close as practical to the point of entry of the cable
into the building.For products sold in the US and Canada, this
reminder is provided to call the system installer's attention to
Article 820-93 and Article 820-100 of the NEC (or Canadian
Electrical Code Part 1), which provides guidelines for proper
grounding of the coaxial cable shield.

This symbol is intended to alert you that uninsulated voltage
within this product may have sufficient magnitude to cause
electric shock.Therefore, it is dangerous to make any kind of
contact with any inside part of this product.

Ce symbole a pour but d’alerter toute personne qu’un contact
avec une pièce interne de ce produit, sous tension et non isolée,
pourrait être suffisant pour provoquer un choc électrique. Il est
donc dangereux d’être en contact avec toute pièce interne de
ce produit.

CAUTION: To reduce the risk of electric shock, do not r emove cover
(or back). No user-serviceable parts inside. Refer servicing to
qualified service personnel.

TO PREVENT FIRE OR ELECTRIC SHOCK, DO NOT
EXPOSE THIS UNIT TO RAIN OR MOISTURE.

This symbol is intended to alert you of the presence of import ant
operating and maintenance (servicing) instructions in the literature
accompanying this product.

Ce symbole a pour but de vous avertir qu’une documentation
importante sur le fonctionnement et l’entretien accompagne ce produit.

WARNING

20080814_Installer 820

ii

Contents

IMPORTANT SAFETY INSTRUCTIONS ......................................................................................iv

Welcome .......................................................................................................................................1

Safety First ................................................................................................................................... 1

Identify Your Set-Top ....................................................................................................................1

What’s in the Carton? ................................................................................................................... 2

Additional Equipment You Might Need ......................................................................................... 2

Front Panel Features .................................................................................................................... 3

Back Panel Connectors ................................................................................................................ 4

Connecting the Set-Top ................................................................................................................ 5

Connections for an HDTV.............................................................................................................6

Connections for a Standard-De¿ nition TV .................................................................................... 7

View Television Programming ...................................................................................................... 8

Troubleshooting ............................................................................................................................ 9

Frequently Asked Questions....................................................................................................... 10

Picture Formats ...........................................................................................................................11

Connecting to an HDTV with an HDMI Connector ..................................................................... 12

Connecting to an HDTV with a DVI Connector........................................................................... 13

Connecting to an HDTV with Component Input (YPbPr) ............................................................ 14

Connecting to a Home Theater System with Component Input (YPbPr) ....................................15

Connecting to a Stereo VCR and HDTV (optional) .................................................................... 16

Connecting to an HDTV with a 1394 Connector......................................................................... 17

Connecting the Set-Top in HD Mode to an SDTV with Component Input (YPbPr) .................... 17

Index ...........................................................................................................................................18

Compliance Information..............................................................................................................21

iii

IMPORTANT SAFETY INSTRUCTIONS

1) Read these instructions.

2) Keep these instructions.

3) Heed all warnings.

4) Follow all instructions.

5) Do not use this apparatus near water.

6) Clean only with dry cloth.

7) Do not block any ventilation openings. Install
inaccordance with the manufacturer’s instructions.

8) Do not install near any heat sources such as
radiators, heat registers, stoves, or other apparatus
(including ampli¿ ers) that produce heat.

9) Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades
with one wider than the other. A grounding-type plug
has two blades and a third grounding prong. The wide
blade or the third prong are provided for your safety. If
the provided plug does not ¿ t into your outlet, consult
an electrician for replacement of the obsolete outlet.

10) Protect the power cord from being walked on or
pinched particularly at plugs, convenience receptacles,
and the point where they exit from the apparatus.

11) Only use attachments/accessories speci¿ ed by the
manufacturer.

12) Use only with the cart, stand, tripod, bracket,
or table speci¿ ed by manufacturer, or sold
with the apparatus. When a cart is used, use
caution when moving the cart/apparatus combination
to avoid injury from tip-over.

13) Unplug this apparatus during lightning storms or
when unused for long periods of time.

14) Refer all servicing to quali¿ ed service personnel.
Servicing is required when the apparatus has been
damaged in any way, such as a power-supply cord or
plug is damaged, liquid has been spilled or objects
have fallen into the apparatus, the apparatus has
been exposed to rain or moisture, does not operate
normally, or has been dropped.

Power Source Warning

A label on this product indicates the correct power source for this
product. Operate this product only from an electrical outlet with the
voltage and frequency indicated on the product label. If you are
uncertain of the type of power supply to your home or business,
consult your service provider or your local power company.

The AC inlet on the unit must remain accessible and operable
at all times.

Outdoor Grounding System

If this product connects to an outdoor antenna or cable system,
be sure the antenna or cable system is grounded (earthed).
This provides some protection against voltage surges and built­up static charges.

Article 810 of the National Electric Code (NEC) ANSI/NFPA
No. 70-1990, provides the following information:

• Grounding of the mast and supporting structure

• Grounding the lead-in wire to an antenna discharge unit

• Size of the grounding conductors

• Location of the antenna-discharge unit

• Connection to grounding electrodes

• Requirements for the grounding electrodes (see the following
antenna grounding diagram as recommended by NEC ANSI/
NFPA 70)

WARNING: Avoid electric shock and ¿ re hazard!
Do not locate an outside antenna system in the vicinity
of overhead power lines or power circuits. Touching
power lines or circuits might be fatal.

Protect the Product from Lightning

In addition to disconnecting the AC power from the wall outlet,
disconnect the signal inputs.

Verify the Power Source from the On/Off
Power Light

When the on/off power light is not illuminated, the apparatus may
still be connected to the power source. The light may go out
when the apparatus is turned off, regardless of whether it is still
plugged into an AC power source.

Ground the Product

WARNING: Avoid electric shock and ¿ re hazard!
If this product connects to coaxial cable wiring, be sure
the cable system is grounded (earthed). Grounding
provides some protection against voltage surges and
built-up static charges.

iv

Eliminate AC Mains Overloads

WARNING: A void electric shock and ¿ re hazard!
Do not overload AC mains, outlets, extension cords, or
integral convenience receptacles. For products that require
battery power or other power sources to operate them,
refer to the operating instructions for those products.

IMPORTANT SAFETY INSTRUCTIONS, continued

Handling Disposable Batteries

This product may contain disposable batteries. Heed the
following warning and follow the Battery Safety and Battery
Disposal instructions below.

WARNING: There is danger of explosion if the
battery is mishandled or incorrectly replaced. Replace
only with the same type of battery. Do not disassemble
it or attempt to recharge it outside the system. Do not
crush, puncture, dispose of in ¿ re, short the external
contacts, or expose to water or other liquids. Dispose
of the battery in accordance with local regulations and
instructions from your service provider.

Battery Safety

• Insert batteries correctly. There may be a risk of explosion if
the batteries are incorrectly inserted.

• Do not attempt to recharge ‘disposable’ or ‘non-reusable’
batteries.

• Please follow instructions provided for charging
‘rechargeable’ batteries.

• Replace batteries with the same or equivalent type that we
recommend.

• Do not expose batteries to excessive heat (such as sunlight
or ¿ re).

• Do not expose batteries to temperatures above 100°C (212°F).

Battery Disposal

• The batteries may contain substances that could be harmful
to the environment.

• Recycle or dispose of batteries in accordance with the battery
manufacturer’s instructions and local/national disposal and
recycling regulations.

• The batteries may contain perchlorate, a known hazardous
substance, so special handling and disposal of this product
might be necessary. For more information about perchlorate
and best management practices for perchlorate-containing
substance, see www.dtsc.ca.gov/hazardouswaste/

perchlorate

Protect from Exposure to Moisture
and Foreign Objects

WARNING: Avoid electric shock and ¿ re hazard!
Do not expose this product to dripping or splashing
liquids, rain, or moisture. Objects ¿ lled with liquids,
such as vases, should not be placed on this apparatus.

WARNING: Avoid electric shock and ¿ re hazard!
Unplug this product before cleaning. Do not use a
liquid cleaner or an aerosol cleaner. Do not use a
magnetic/static cleaning device (dust remover) to clean
this product.

WARNING: Avoid electric shock and ¿ re hazard!
Never push objects through the openings in this
product. Foreign objects can cause electrical shorts
that can result in electric shock or ¿ re.

Service Warnings

WARNING: Avoid electric shock! Do not open the
cover of this product. Opening or removing the cover
may expose you to dangerous voltages. If you open the
cover, your warranty will be void. This product contains
no user-serviceable parts.

Check Product Safety

Upon completion of any service or repairs to this product, the
service technician must perform safety checks to determine that
this product is in proper operating condition.

Protect the Product When Moving It

Always disconnect the power source when moving the
apparatus or connecting or disconnecting cables.

20090915_Cable_Safety

Provide Ventilation and Select a Location

• Remove all packaging material before applying power to the
product.

• Do not place this apparatus on a bed, sofa, rug, or similar
surface.

• Do not place this apparatus on an unstable surface.

• Do not install this apparatus in an enclosure, such as a
bookcase or rack, unless the installation provides proper
ventilation.

• Do not place entertainment devices (such as VCRs or
DVDs), lamps, books, vases with liquids, or other objects on
top of this product.

• Do not block ventilation openings.

v

vi

Welcome

The Cisco® Explorer® 1640HDC and 1642HDC Digital-Only High-De¿ nition Interactive Set-Tops with Multi-Stream
CableCARD™ (M-Card™) provide high-de¿ nition (HD) capability and broadband digital video services. On the MoCA™
enabled 1642HDC, the MoCA connection enables an IP LAN connection over coaxial cable, which minimizes the need
for new wiring in the home.

Follow the instructions in this guide to install the set-top, to become familiar with the buttons on the front panel, and to
access your cable services. Then, enjoy the features of the set-top and change the way you watch TV.

Important: If the M-Card is removed, the set-top will not operate correctly.
The consumer support website provides news and information about this product. For more information, please refer to

www.cisco.com/web/consumer/support/index.html.

Safety First

Before using the set-top, read the Important Safety Instructions section of this guide.

Identify Your Set-T op

To ¿ nd the serial number for your set-top, look for a label that is similar to the example shown here.
The serial number begins with “SA“ and is located at the top of the bar code.

Serial Number

STB SN: SABNFSRVG

STB RF MAC: 001868C16906

T13615

If your set-top requires troubleshooting in the future, your cable service provider may ask for this serial number.

Use the space provided here to record the serial number: _______________________________________________

1

What’s In The Carton?

The set-top carton contains the following items:

DATA REMOTE

POWER

Explorer 1640HDC

USB 2.0

Quick Reference Guide

Cisco Explorer 1640HDC and 1642HDC Digital-Only High-De¿ nition
Interactive Set-Top with Multi-Stream CableCARD Interface

DATA REMOTE

POWER

Explorer 1640HDC

USB 2.0

• Quick Reference Guide

• Component Video Cables (YPbPr)

• Audio Left/Right Cable

• Power Cord• High-De¿ nition Set-top with M-Card

Additional Equipment You Might Need

You might need some of the cables and adapters shown below for connecting the set-top to your home entertainment
devices. See the connection information in the Connection Diagrams section for more information.

Check with your service provider for information about acquiring cables or adapters, or you can purchase cables or
adapters at your local electronics supplier.

S-Video
Cable

HDMI
Cable

Composite
A/V Cables

RGB Adapter
Cable
(RCA to RCA)

HDMI
Adapter

RGB
Adapter

HDMI-to-DVI
Cable

RF Coaxial
Cable

Coaxial Digital
Audio Cable

2

RGB Adapter
Cable
(RCA to BNC)

RGB Adapter
Cable
(RCA to VGA)

IR Extender
Cable

Optical
Digital
Audio
Cable

IEEE
1394
4-Pin
to 4-Pin
Cable

Front Panel Features

POWER

DATA REMOTE

USB 2.0

Explorer 1640HDC

1 2 3 4

T13711

1 Power Button Applies power to the set-top
2 Power LED Illuminates when the set-top is powered on. The LED is green
3 IR Sensor Receives the infrared signal from the remote control
4 USB 2.0 Port Connects to external equipment, such as a keyboard or a mouse, software controlled

Note: This illustration may vary from the actual product.

3

Back Panel Connectors

M-CARD SN: PKCPTMFDV

M-CARD MAC: 001BD746C7CB

12 4 5 63891110 12 1514 167 13

T13721

1 Multi-Stream Slot for M-Card module, which decrypts subscription digital channels. This set-top will not
CableCARD operate correctly without an M-Card module, which is installed by your service provider

2 M-Card Code Label Contains M-Card serial number and MAC address
3 Bar Code Label Contains set-top serial number and MAC address
4 Cable In Connects to a coaxial cable that delivers the signal from your service provider
5 Video Out Connects to the composite input on your TV
6 HDTV Component Connects to the YPbPr inputs on an HDTV . Do not use these connectors if you are using

Output (YPbPr) the HDMI connection
7 Audio Out Connects to the RCA left/right audio input on a TV

Left/Right
8 Digital Audio Out Connects to the digital audio input of a surround sound receiver or other digital audio device
9 Optical Audio Out Connects to an optical cable that sends a digital audio signal to a surround-sound receiver

or other digital audio device
10 IR Available to be connected to an approved remote IR receiver (purchased separately)

Please contact your service provider for details
11 S-Video Out Connects to S-Video input of a standard TV or VCR

™

12 HDMI Connects an HDMI

cable to the HDMI input of an HDTV . HDMI supports both digital audio
and video. May be used to connect to a DVI interface using an HDMI-to-DVI adapter for
video and separate audio connections. Any of the following audio connections may be used:
Stereo RCA Output (7); Digital Audio Out (8); or Optical Audio Out (9)

13 Ethernet Connects to an Ethernet network
14 USB Connects to external USB equipment approved by your service provider
15 1394 Connects to display devices equipped with a 1394 input
16 AC Power Input Connects to the power cord to deliver power to the set-top (50 W max)

Note: This illustration may vary from the actual product.

4

Connecting the Set-Top

To connect your set-top to your entertainment devices, complete these steps.

1
2

D

3

Determine if your TV is HD or SD
and whether it is wide screen (16:9)
or standard screen (4:3). See page
11 for more information.

Make the connections for your TV as follows:

• If you are using an HDTV, see page 6 and the connection diagrams at the end of this guide.

• If you are using an SDTV, see page 7 and the connection diagrams at the end of this guide.

Identify the additional devices you will
connect to the set-top and TV. See the
Connection Diagrams section
of this guide.

Plug the set-top and the TV into an AC power source that is not controlled by a switch.

9

16

DVD

Home Theater

or

VCR

4

3

D-VCR

Other

4

POWER

5
6

7

Do not turn on the set-top or TV yet.

Wait until the POWER LED on the front panel of the set-top stops blinking to indicate that
the update is complete.

Note: If the POWER LED blinks eight times, pauses then repeats, your set-top is not authorized.
Call your service provider.

To begin watching TV, turn the TV on, and press POWER on the front panel of the set-top
or on the remote control.

5

Connections for an HDTV

To use the set-top with an HDTV, you must make one of the following connections to view the HD content. Refer to
your TV user guide and the cabling diagrams in this guide for more detailed connection information.

Note: The labeling on your set-top and HDTV may vary slightly.

Required Connections to an HDTV (use one)

Some HDTVs have a High-De¿ nition Multimedia Interface (HDMI)
connector. The HDMI connector provides both a digital video and
audio connection.

See the connection diagram on page 12 for an example.

The HDMI connector can provide the connection to an HDTV
with a DVI input. If your HDTV has a Digital Visual Interface (DVI)
connector, you will need an HDMI-to-DVI adapter, and you will
need to connect a separate audio connection.

See the connection diagram on page 13 for an example.
The YPbPr connectors can provide high-de¿ nition component

video signals to an HDTV.
Note: Use the HD Setup Wizard on the set-top to set the HD

mode and select the output video format that will matches the
full capabilities of your HDTV.

See the connection diagram on page 14 for an example.

Some HDTVs have only RGB connectors. If you have one of
these HDTVs, you need an RGB adapter.

Check with your service provider for information about acquiring

RGB

an RGB adapter, or you can purchase the adapter at your local
electronics supplier.

Set-Top

Connections

Adapter Needed

L
R

Pr

Pb

Y

L
R

Adapter Needed

Pr

Pb

Y

L
R

HDTV

Connections

DVI

Y

Pb

Pr

R
G
B

L R

L R

L R

H
V

Some HDTVs have 1394 connectors. If you connect to your HDTV
using 1394, you also need to connect separate video and audio
connections to your HDTV.

1394 DVI HDMIYPbPr

See the connection diagram on page 16 for an example.

Pb

Pr

Pr

L

Y

1394

Pb

R

Y

394

L R

6

Connections for a Standard-De¿ nition TV

When using the set-top with an SDTV, you must make one of the following connections to view content. Some SDTVs
may not have all these connections. Refer to your TV user guide and the cabling diagrams in this guide for more
detailed information.

Note: The labeling on your set-top and SDTV may vary slightly.

Required Connections to an SDTV (use one)

The YPbPr connectors can provide standard-de¿ nition component
video signals to an SDTV.

Note: To connect YPbPr to an SDTV , you must set the HD Setup

YPbPr

Wizard on the set-top to HD Mode, and select the output video
format (typically 480i) that will match the capabilities of your SDTV.

The S-Video Out connection provides an optimal video connection
to SDTVs.

S-Video

Set-Top

Connections

Pr

Pb

Y

S-VIDEO

OUT

SDTV

Connections

Y

Pb

L

Pr

R

L

S-VIDEO

R

IN

L R

L R

7

View Television Programming

Access Services and Programs

Access cable services and programs by pressing the following keys on the remote control:

• Guide–Access the on-screen guide. The on-screen guide displays schedules of TV programs and other services

available from your cable service provider, such as video-on-demand and pay-per-view programs.

• Arrows–Select a program in the schedule.

• Info–Display a speci¿ c program description (either from the on-screen guide or while viewing a program).

• Select–View a speci¿ c program in the guide.

Stretch and Zoom Program

You can stretch and zoom SD or HD programs by pressing the # key on the remote control.

Avoid Screen Burn-In

Images such as letterbox bars or side bars, bright closed-captioning backgrounds, station logos, or any other
stationary images may cause the picture tube in your HDTV to age unevenly; this is known as screen burn-in. Refer
to the user’s guide that came with your HDTV for more information.

WARNING: Avoid screen burn-in. Do not display the same ¿ xed images on your HDTV screen for

extended periods of time.

8

Troubleshooting

If the set-top does not perform as expected, the following tips may help. If you need further assistance, contact your
service provider.

No Picture

• Verify that the M-Card module is installed.

• Verify that the power to your TV is turned on.

• If the set-top is plugged into a wall switch, verify that the switch is in the ON position.
Note: You should avoid plugging the set-top into an outlet controlled by a wall switch.

• Verify that all cables are properly connected.

• If your system includes a VCR or stereo, verify that you have properly connected them to the set-top.

• The current channel may not be available in your service package. Try selecting another channel to see if a picture

appears.

No Color

• Verify that the current TV program is broadcast in color.

• Adjust the TV color controls.

• If you are using a component video connection (YPbPr), check that all connectors are completely plugged into the

set-top and TV.

No Sound

• If your setup includes a VCR or stereo, verify that you have properly connected them to the set-top.

• Verify that the volume is turned up.

• Verify that the mute function is not on.

Automatic Software Updates

A message appears on the TV screen when the set-top is receiving software updates.

9

Frequently Asked Questions

What is Digital Television?

Digital television (DTV) is a huge leap forward in television technology compared to analog television that has been
widely available since the 1940s. DTV is delivered and displayed using digital encoding, similar to the way a PC
operates. By using digital technology, there is no variation in picture and sound quality from the origination point until
it is displayed on your television. You always receive a high-quality picture without the wavy lines or static you might
sometimes get from a weak analog signal.

Because DTV receives and displays digital images that contain many times more picture elements (pixels - the small
dots that make up the color image on your screen) than standard analog television, you can get a sharper on-screen
image than with analog. Additionally, DTV supports CD-quality sound. DTV includes SDTV (Standard-De¿ nition
Television), EDTV (Enhanced-De¿ nition Television), and HDTV (High-De¿ nition Television). That means that all
HDTV is digital, but not all digital TV is high-de¿ nition. A high-de¿ nition program must originate in HD format and be
broadcast in HD format. Having an HDTV system does not mean that everything you watch will be in high-de¿ nition.
Getting the signal from digital cable also does not mean it is high-de¿ nition.

What is Standard-De¿ nition Television?

Standard-de¿ nition television (SDTV) is basic digital television programming delivered by cable. Typically, the SDTV
screen is the same, nearly square shape as an analog television screen. Digital images on an SDTV set are crisp and
clear—noticeably better than on a standard analog television set using an antenna to receive over-the-air signals.

What is High-De¿ nition Television?

High-de¿ nition television (HDTV) is a completely new way to send and receive television broadcast signals. HDTV
images are made up of pixels that are much smaller and closer together than those used in standard analog
television, and there are millions of them. Thus, HDTV can display ¿ ve to six times the detail of analog television
to deliver picture quality that is much more realistic, dimensional, and precise. SDTV programs can be viewed on
an HDTV. Another feature of HDTV is digital surround sound using Dolby
technology used to produce the sound you hear in movie theaters.

™

Digital technology, which is the same

Are Local TV Stations Broadcasting in HDTV?

Many local TV stations are transmitting digital signals. However, transmitting a digital signal does not mean
transmitting an HDTV signal. Some stations are using the new bandwidth to broadcast several standard-de¿ nition
channels. Most stations, once they begin broadcasting in digital, are offering HD content from their parent network
(for example, CBS, ABC, NBC, Fox, and PBS).

Where Are the Connection Diagrams?

The diagrams at the end of this guide show examples of common ways to connect the set-top to your HDTV, DVD,
and home theater receiver. However, these diagrams do not show every possible combination of devices. Refer to
the user’s guides that came with your other electronic devices for further information.

What Cables Do I Need?

Some of the cables and adaptors shown in the diagrams may not be included with the set-top Some of the required
cables are shown in the connection diagrams and on page 2 of this guide.

10

Picture Formats

What is the Difference Between a Standard-Screen and a Wide-Screen HDTV

The type of screen your HDTV has (wide screen or standard screen) determines how the set-top displays programs
on the screen. The picture format for an HDTV is a combination of aspect ratio and screen resolution and is different
for standard-screen and wide-screen HDTVs.

What is Aspect Ratio?

An aspect ratio is the ratio of the width to the height of the TV screen. The aspect ratios differ because the television
industry manufactures both standard-screen and wide-screen HDTVs to appeal to consumer viewing preferences.

What is the Screen Resolution and Scan Rate?

The screen resolution indicates the amount of detail that the picture displays. Resolution is identi¿ ed by the number
of display lines on the screen. The techniques that an HDTV uses to “paint” the picture on the screen are referred to
as progressive and interlaced.

With the progressive method, the lines are drawn on the screen one at a time in sequential order. The interlaced
method involves refreshing pixels in alternation — ¿ rst the odd lines and then the even lines.

For advance setup, select the scan modes that your TV can support. Refer to your set-top and HDTV user’s guides
to choose the proper scan rates (480i, 480p, 720p, 1080i) for your setup.

For example, a resolution of 1080i indicates that the screen shows 1080 lines in an interlaced display, and 480p
indicates that the screens shows 480 lines in a progressive display.

Notes:

• The screen resolution (1080i, 480p, and so forth) is sometimes referred to as the scan rate.

The terms are interchangeable.

• You can stretch and zoom the displayed picture using the built-in capability of the set-top by pressing the # key on

the remote control.

A standard-screen HDTV has a 4x3 aspect ratio.
The screen is 4 units wide for every 3 units tall.

4

3

A screen resolution of 480p or 480i ¿ lls the screen. A screen resolution of 720p or 1080i ¿ lls the screen.

A wide-screen HDTV is one-third wider than a standard-screen
HDTV . The screen is 16 units wide for every 9 units tall.

16

9

11

Connecting to an HDTV with an HDMI Connector

V

WARNING: Electric shock hazard! Unplug all electronic devices before connecting or disconnecting

any device cables to the set-top.

Required cables:

• 1 HDMI cable

Back of Set-Top

M-CARD SN: PKCPTMFDV

-CARD SN: PKCPTMFD

M-CARD MAC: 001BD746C7CB

-CARD MAC: 001BD746C7CB

Cable Input

Back of HDTV

S-VIDEO

VIDEO

L/
MONO

R

AUDIO

CENTER

CHANNEL IN

ON OFF

AUDIO IN
DVI/HDCP

Y

PBPRL

HD 1

IN

VIDEO

AUDIOAUDIO

R

IN

L/
MONO

R

Y

PBPRL

AUDIO

HD 2

INOUT

HDMI

LR

ANT (75 )

ANT-1

OUT

R

ANT-2

T14891

Important Notes Regarding the HDMI Interface on the Set-Top

The HDMI interface automatically con¿ gures the audio output for a format supported by the television. Because not all
TVs support the Dolby Digital input, the HDMI interface may automatically select a 2-channel stereo audio con¿ guration
instead of Dolby Digital, which it carries over to the other digital audio outputs of the set-top. This prevents your home
theater system or Dolby Digital decoder from providing the full Dolby Digital surround-sound effect.

You can override this con¿ guration by completing the following steps.

1. Press SETTINGS twice on the remote control to open the General Settings menu.

2. Press MOVE UP or MOVE DOWN to select the option Audio: Digital Out.

3. Press MOVE RIGHT to select Dolby Digital. This setting will send Dolby Digital audio to the HDMI, DIGITAL AUDIO
OUT, and OPTICAL AUDIO OUT connectors on the set-top.

Notes:

• If the TV is not Dolby Digital capable, it may not produce audio through its speakers when the Audio: Digital Out

setting on the set-top is set to Dolby Digital. You can either switch the Audio: Digital Out setting back to HDMI
when you are not using the home theater or Dolby Digital decoder, or you can connect the baseband audio outputs
(OUT 1 Audio Left and Right) to the TV.

• Digital content is encrypted with High-Bandwidth Content Protection (HDCP) on the DVI/HDMI port. This set-top

is not compatible with devices that do not support HDCP. You must use either the YPbPr or 1394 connection to
connect the set-top to these devices.

12

Connecting to an HDTV with a DVI Connector

V

WARNING: Electric shock hazard! Unplug all electronic devices before connecting or disconnecting

any device cables to the set-top.

Required cables:

• 1 HDMI-to-DVI or 1 HDMI cable and 1 DVI adapter

• 1 audio Left/Right cable

Back of Set-Top

M-CARD SN: PKCPTMFDV

-CARD SN: PKCPTMFD

M-CARD MAC: 001BD746C7CB

-CARD MAC: 001BD746C7CB

Cable Input

Back of HDTV

S-VIDEO

VIDEO

L/
MONO

R

AUDIO

CENTER

CHANNEL IN

ON OFF

AUDIO IN

AUDIO IN

DVI/HDCP

DVI/HDCP

Y

PBPRL

HD 1

IN

VIDEO

AUDIOAUDIO

R

IN

L/
MONO

R

Y

PBPRL

HD 2

INOUT

AUDIO

DVI/HDCP

IN

LR

LR

ANT (75 )

ANT-1

OUT

R

ANT-2

T14892

Notes:

• When you connect the HDMI connector to the DVI connector on your HDTV, you need an HDMI-to-DVI adaptor and

a separate audio connection.

• Digital content is encrypted with High-Bandwidth Content Protection (HDCP) on the DVI/HDMI port. This set-top is

not compatible with devices that do not support HDCP. You must use either the YPbPr or 1394 connection (which
uses Digital Transmission Content Protection, or DTCP) to connect the set-top to these devices.

• Also refer to the Important Note Regarding the HDMI Interface on the Set-top on page 12.

13

V

Connecting to an HDTV with Component Input (YPbPr)

WARNING: Electric shock hazard! Unplug all electronic devices before connecting or disconnecting

any device cables to the set-top.

Required cables:

• 1 component video cable with 3 connectors (YPbPr)

• 1 audio Left/Right cable

Back of Set-Top

M-CARD SN: PKCPTMFDV

-CARD SN: PKCPTMFD

M-CARD MAC: 001BD746C7CB

-CARD MAC: 001BD746C7CB

Cable Input

Back of HDTV

S-VIDEO

VIDEO

L/
MONO

R

AUDIO

CENTER

CHANNEL IN

ON OFF

AUDIO IN
DVI/HDCP

Y

PBPRL

HD 1

IN

VIDEO

AUDIOAUDIO

R

IN

L/
MONO

R

Y

PBPRL

HD 2

INOUT

LR

AUDIO

R

DVI/HDCP

IN

ANT (75 )

ANT-1

OUT

ANT-2

T14893

14

V

Connecting to a Home Theater System
with Component Input (YPbPr)

WARNING: Electric shock hazard! Unplug all electronic devices before connecting or disconnecting

any device cables to the set-top.

Required cables:

• 3 component video cable with 3 connectors (YPbPr)

• 1 audio Left/Right cable

• 2 coaxial digital audio cables

Back of Set-Top

M-CARD SN: PKCPTMFDV

-CARD SN: PKCPTMFD

M-CARD MAC: 001BD746C7CB

-CARD MAC: 001BD746C7CB

Cable Input

Back of Home Theater Receiver

DIGITAL

AUDIO

1

2

3

4

TV/CABLE

S-VIDEO

VIDEO

AUDIO

DVD

VIDEO 1

S-VIDEO

S-VIDEO

VIDEO

VIDEO

L

L

AUDIO

AUDIO

R

R

L

R

S-VIDEO

VIDEO

AUDIO

OUTIN

COMPONENT VIDEO

Y

P

B

P

R

L

1

R

2

Back of

HDTV

T11136

S-VIDEO

VIDEO

L/
MONO

R

VIDEO-1 VIDEO-2

IN

Y

P

B

AUDIOAUDIO

P

R

HD 1

IN

CHANNEL IN

ON OFF

VIDEO

L/

L

MONO

R

R

AUDIO

Y

P

B

P

R

AUDIO

CENTER

AUDIO IN
DVI/HDCP

HD 2

Back of Home
Theater Receiver

DIGITAL

AUDIO

1

2

3

4

TV/CABLE

S-VIDEO

VIDEO

AUDIO

DVD

S-VIDEO

VIDEO

L

AUDIO

R

VIDEO 1

S-VIDEO

VIDEO

L

L

AUDIO

R

R

S-VIDEO

VIDEO

AUDIO

OUTIN

COMPONENT VIDEO

Y

PB

PR

L

1

R

MONITOR

Y

Y

S-VIDEO

PB

PB

OUT

PR

PR

2

VIDEO OUT

OUTIN

T14894

Back of Home Theater Receiver

MONITOR

Y

S-VIDEO

P

B

OUT

P

R

VIDEO OUT

OUTIN

DIGITAL

AUDIO

1

2

3

4

TV/CABLE

S-VIDEO

VIDEO

AUDIO

DVD

S-VIDEO

VIDEO

L

AUDIO

R

VIDEO 1

S-VIDEO

VIDEO

L

AUDIO

R

L

R

S-VIDEO

VIDEO

AUDIO

OUTIN

COMPONENT VIDEO

Y

P

B

P

R

L

1

R

MONITOR

Y

Y

S-VIDEO

P

B

P

B

OUT

P

R

P

R

2

VIDEO OUT

OUTIN

Back of

DVI/HDCP

IN

LR

ANT (75½)

Y

ANT-1

P

B

L

AUDIO

P

R

OUT

R

ANT-2

INOUT

Note: This connection assumes
that audio is provided by the home
theater speakers.

OPTICAL

DIGITAL OUT

DVD Player

DIGITAL

OUT

COAXIAL

S-VIDEO

COMPONENT VIDEO OUT/

OUT

AUDIO OUTLRVIDEO

Y

PROGRESSIVE SCAN

OUT

PBP

B

T11135

15

V

Connecting to a Stereo VCR and HDTV (optional)

WARNING: Electric shock hazard! Unplug all electronic devices before connecting or disconnecting

any device cables to the set-top.

Required cables:

• 1 RF coaxial cable

• 2 composite A/V cables

• 2 audio Left/Right cables

Back of Set-Top

M-CARD SN: PKCPTMFDV

-CARD SN: PKCPTMFD

M-CARD MAC: 001BD746C7CB

-CARD MAC: 001BD746C7CB

Cable Input

RL

RL

RF IN

Note: This connection allows

for recording to the VCR and
for watching VCR tapes on your
HDTV. To watch HD content,
use the HDMI, YPbPr, or DVI
connector.

VIDEO

S-VIDEO

VIDEO

L/
MONO

R

IN

AUDIO

IN

VIDEO-1 VIDEO-2

IN

HD 1

VIDEO

OUT

Y

PBPRL

AUDIOAUDIO

IN

AUDIO

CENTER

CHANNEL IN

ON OFF

AUDIO IN

DVI/HDCP

Y

PBPRL

AUDIO

HD 2

INOUT

RF OUT

LR

R

DVI/HDCP

IN

ANT (75½)

ANT-1

OUT

ANT-2

AUDIO

OUT

VIDEO

L/
MONO

R

R

AUDIO

T14895

16

Connecting to an HDTV with a 1394 Connector

WARNING: Electric shock hazard! Unplug all electronic devices before connecting or disconnecting

any device cables to the set-top.

Required cables:

• 1 4-pin to 4-pin 1394 cable (Consult your TV user guide)

• 1 audio Left/Right cable

• 1 component video cable with 3 connectors (YPbPr)

Back of Set-Top

M-CARD SN: PKCPTMFDV

M-CARD MAC: 001BD746C7CB

Cable Input

Important: When you connect the set-top

to your TV using 1394, you must make the
additional video and audio connections to
your TV to receive analog signals.

HD 1

Y

PBPRL

AUDIO

VIDEO

IN

IN

R

1394 IN

Back of
HDTV

Connecting the Set-Top in HD Mode to an SDTV with
Component Input (YPbPr)

WARNING: Electric shock hazard! Unplug all electronic devices before connecting or disconnecting

any device cables to the set-top.

Required cables:

• 1 component video cable with 3 connectors (YPbPr)

• 1 audio Left/Right cable

Back of Set-Top

M-CARD SN: PKCPTMFDV

M-CARD MAC: 001BD746C7CB

T14896

Cable Input

Note: The set-top must be set to the

proper output mode, typically 480i.

Back of SDTV

Y

AUDIO

IN

RL

AUDIO

VIDEO

OUT

OUT

PB

PR

VIDEO

IN

RF IN

RL

RF OUT

T14897

17

Index

1394 4, 6, 17

A

AC
Outlet iv, 4
Power input 4
Aspect ratio 11

B

Back panel 4
Burn-in of screen 8

C

Cables 2
Cable Out, connector 4
Compliance, FCC and Canadian EMI 21

Component video connection. See YPbPr
Composite 7
Connectors
See also Front panel; Back panel
required for HDTV 6
required for SDTV 7
Connecting the set-top to other devices;
HDTV with 1394 connector 17
HDTV with component input (YPbPr) 14
HDTV with DVI connector 13
HDTV with HDMI connector 12
HDTV with VCR 16
Home Theater System with component input

(YPbPr) 15
SDTV 17
Controls. See Front panel

D

Dashes display 5
Diagrams. See Connecting the set-top

to other devices

Digital TV, What is it 10
Display, LED 3

DVI connector 2, 4, 6, 13

E

External hard disk drive. See SATA

F

FAQs 10
FCC compliance 20
Formats, picture 11
Frequently Asked Questions. See FAQs

Front panel 3

H

HD
broadcasting 10
mode 4, 5, 6, 7, 17
format 1, 10
HDTV
Connections 6
formats 11
What is it 10
HDMI 4, 6, 12
High-de¿ nition. See HD

Home theater system connection 15

I

Interlaced scan rate 11
IR Sensor 3

18

Index, continued

K

Keys. See Front panel; Back panel

L

LED Display 3

M

M-Card 1, 4

P

Picture
Doesn’t display 9
Formats 11
No color 9

Picture-in-picture. See PIP
PIP 8
Ports. See Connectors
Product information 1
Programming, viewing 8

Progressive scan rate 11

R

Remote control 8
RGB connector. See YPbPr

S

S-Video 7
Safety ii, iv-v
Scan rates 11
Screen
burn-in 8
resolution 11
size 11

SD mode 4, 5, 7, 17
SDTV
Connections 7, 17
What is it 10
Serial number, locating 1

Set-top. See Welcome
Software updates 9

Sound, troubleshooting 9
Standard-de¿ nition, What is it 10

Standard-screen TV 11
Stretching and zooming picture 8, 11

T

Troubleshooting 9
TV

digital, what is it 10
formats 11
HDTV, what is it 10
programming 8
resolution 11
standard-screen 11
standard-de¿ nition, What is it 10
wide-screen 11

U

Updating, software 9
USB port 3

V

VCR connection 16
View programs 8

19

Index, continued

W

Watch TV 1, 8
Web access to product information 1

Welcome 1
Wide-screen TV 11

Y

YPbPr
connector 4, 6, 7

HDTV connection 14
home theater connection 15
SDTV connection 17

Z

Zoom picture 8, 11

20

FCC Compliance

United States FCC Compliance

This device has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
such interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy. If not
installed and used in accordance with the instructions, it may
cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by
turning the equipment OFF and ON, the user is encouraged to
try to correct the interference by one or more of the following
measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and
receiver.

• Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.

• Consult the service provider or an experienced radio/television
technician for help.

Any changes or modifications not expressly approved by
Cisco Systems, Inc., could void the user’s authority to operate
the equipment.

The information shown in the FCC Declaration of Conformity
paragraph below is a requirement of the FCC and is intended to
supply you with information regarding the FCC approval of this
device. The phone numbers listed are for FCC-related questions

only and not intended for questions regarding the connection or
operation for this device. Please contact your service provider for
any questions you may have regarding the operation or installation
of this device.

Software and Firmware Use

The software described in this document is protected by copyright
law and furnished to you under a license agreement. You may
only use or copy this software in accordance with the terms of
your license agreement.

The ¿ rmware in this equipment is protected by copyright law. You
may only use the ¿ rmware in the equipment in which it is provided.
Any reproduction or distribution of this ¿ rmware, or any portion of
it, without our express written consent is prohibited.

Disclaimer

Cisco Systems, Inc. assumes no responsibility for errors or omissions
that may appear in this guide. We reserve the right to change
this guide at any time without notice.

AVC VIDEO LICENSE

With respect to each AVC/H.264 product, we are obligated to
provide the following notice:

THIS PRODUCT IS LICENSED UNDER THE AVC PATENT
PORTFOLIO LICENSE FOR THE PERSONAL USE OF A
CONSUMER OR OTHER USES IN WHICH IT DOES NOT
RECEIVE REMUNERATION TO (i) ENCODE VIDEO IN
COMPLIANCE WITH THE AVC STANDARD (“AVC VIDEO”)
AND/OR (ii) DECODE AVC VIDEO THAT WAS ENCODED BY
A CONSUMER ENGAGED IN A PERSONAL ACTIVITY AND/
OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED
TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED OR
SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL
INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C.
SEE HTTP://WWW.MPEGLA.COM

Accordingly, please be advised that service providers, content
providers, and broadcasters are required to obtain a separate use
license from MPEG LA prior to any use of AVC/H.264 encoders
and/or decoders.

Declaration of Conformity

This device complies with Part 15 of FCC Rules. Operation is
subject to the following two conditions: 1) the device may not
cause harmful interference, and 2) the device must accept any
interference received, including interference that may cause
undesired operation.

Explorer 1640HDC and 1642HDC Digital-Only High-De¿ nition

Manufactured by: Cisco Systems, Inc.

Interactive Set-Tops

Models: 1640HDC and 1642HDC

5030 Sugarloaf Parkway

Lawrenceville, Georgia 30044 USA

Telephone: [phone]

Canada EMI Regulation

This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la class B est conforme à la norme

NMB-003 du Canada.

20081121 FCC Standard

21

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its af¿ liates in the U.S. and other countries.
A listing of Cisco’s trademarks can be found at www.cisco.com/go/trademarks.

CableCARD and M-Card are trademarks of Cable Television Laboratories, Inc.
Manufactured under license from Dolby Laboratories. Dolby is a trademark of Dolby Laboratories.
HDMI, the HDMI logo, and High-De¿ nition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.
MoCA is a trademark of the Multimedia over Coax Alliance.
Other third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a

partnership relationship between Cisco and any other company. (1009R)
© 2011 Cisco and/or its af¿ liates. All rights reserved.
January 2011 Printed in United States of America 4027618 Rev A

Cisco Systems, Inc. 678 277-1120

5030 Sugarloaf Parkway, Box 465447 800 722-2009
Lawrenceville, GA 30042 www.cisco.com