Cisco Systems DPH150856 User Manual

AT&T 3G MicroCell

User Guide

™

Table of Contents

Getting Started

Requirements 4
Getting to Know your Device 4
Frequently Asked Questions 5
Overview 7
Step 1: Activate your device online 8
Step 2: Connect your device to the Internet 9
Step 3: Power on your device 10
Step 4: Wait while your device connects 10
Step 5: Confirm your success 10

Troubleshooting

Help with Activating your MicroCell 12
Help after Activating your MicroCell 15

Additional Information

Understanding the Lights on your MicroCell 18
Important Safety Instructions 20
Firewall Settings 23
Specifications 23
RF Exposure 24
FCC Compliance 24
Index 26
One-Year Limited Warranty Back Cover

AT&T 3G MicroCell User Guide | Getting Started

Requirements

To use the AT&T 3G MicroCell™, you will need:

• High-speed Internet service such as U-verse®, DSL, or cable.
For best performance, download speeds of at least 1.5 Mbps
and upload speeds of at least 256 Kbps are recommended.
There are no restrictions on broadband service providers.
Satellite or wireless internet service is not supported.

• Modem or router with at least one open ethernet port.

• Computer with Internet access to activate your device.

Getting to Know your Device

STATUS INDICATORS

Your MicroCell uses indicator lights on the
front of the device to show service status.

3G

GPS

Ethernet

Power

HARDWARE PORTS

Color coded connection ports are located
on the back of the device.

Package Contents

• AT&T 3G MicroCell™

• Yellow ethernet
cable

• AC power adapter

• Quick Start

• User Guide

Power

Ethernet

Frequently Asked Questions

I completed my MicroCell online
activation at the AT&T store. Do I have
to do it again?

No, you can skip Step 3 and proceed to
Step 4 of the setup process.

What’s the best location for the
MicroCell?

Your MicroCell works best within three
feet of a window and not in a basement
or closet. You will improve the chances
of receiving a GPS signal when you install
your MicroCell:

• On first floor or above basement level.

• Next to a window with a clear,
unobstructed view of the sky.

• At least one foot away from other
wireless broadcasting devices.

• When the we ather is clear (no clouds
or rain).

Will all cell phones work with my MicroCell?

All 3G, 4G and 4G LTE cell phones that
receive wireless service from AT&T will
work with the MicroCell if they are added
online to the MicroCell’s approved user list.

IMPORTANT NOTE: When adding a
wireless number to your approved user
list, that handset will need to be restarted
(turned off and back on again) when in
range of your MicroCell. This is a one-time
occurrence and only needs to be done the
first time you add the wireless number to
your approved user list.

Do I need to change any settings on
my AT&T cell phone to make it work
with my MicroCell?

No, you don’t have to change anything on
your phone. If your AT&T cell phone
number

is on your approved user list, it

should work.

What is an approved user list?

The approved user list contains the phone
numbers of friends, family and associates
that you allow to use your MicroCell while
they are at your home or office. You can
only add people to this list who have an
AT&T wireless service plan. When they
make phone calls, they will use their own
minutes and service plan. To add an AT&T
3G, 4G or 4G LTE wireless cell phone
numbe r to your approved user list, go to

att.com/3GMicroCell and manage your

settings.

What type of Internet service does the
MicroCell need?

The MicroCell uses high-speed Internet
service such as AT&T U-verse, DSL, or
cable. For best performance, your service
should have download speeds of at least

1.5 Mbps and upload speeds of at least 256
Kbps. You can use any high-speed Internet
service provider. Satellite or wireless
internet service is not supported. Contact
your Internet Service Provider if your
Internet service is slower than minimum
requirements.

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5

AT&T 3G MicroCell User Guide | Getting Started

Frequently Asked Questions (continued)

How do I move my MicroCell to a new
Why did my MicroCell lights go
off during activation?

Your MicroCell automatically checks
for software updates each time you
turn it on. If necessary, the MicroCell
downloads updated software and then
restarts.

Will my MicroCell slow down my network?

The MicroCell takes up very little of your
bandwidth. Downloading music, videos, or
other large files may impact the bandwidth
available for your MicroCell and affect
voice quality.

Should I use my MicroCell for data
instead of Wi-Fi?

The MicroCell supports data usage.
However, it is not intended to be a
replacement for your wireless network
(Wi-Fi). Data over Wi-Fi doesn’t affect
your wireless plan and provides best
performance for Wi-Fi capable cell phones
and other devices. The MicroCell is a
great supplement for data on cell phones
that aren’t Wi-Fi capable.

location?

Use the Quick Start for setup instructions

and then update your account online

with the new address by visiting

att.com/3GMicroCell and manage your

settings.

NOTE: The new location must be in an area

where AT&T is licensed to provide service.

How do I purchase the Unlimited

MicroCell Calling feature?

Go to www.att.com/mywireless. Log

in to your online wireless account, click

the “I want to...” dropdown, hover the

mouse over “Manage my plan & services”,

and click “Add or change a service”.

Scroll down and select “AT&T Unlimited

MicroCell Calling.”

Is there a 3G MicroCell Mobile App?

Yes, you can download the free 3G

MicroCell iPhone App at the Apple App

Store. The app allows you to activate and

manage your MicroCell settings, including

adding a new approved user, changing your

location, and updating your email address.

I have more questions.

For more information about your MicroCell,

visit att.com/3GMicroCell.

Overview

This guide will take you step-by-step through configuration,
activation, and confirmation.

www

90

MIN

STEP 1

Activate your device online

STEP 2

Connect your device to the Internet

STEP 3

Power on your device

STEP 4

Wait while your device connects

STEP 5

Confirm your success

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AT&T 3G MicroCell User Guide | Getting Started

STEP 1

www

Activate your device online

Proceed to Step 2 if you completed online activation at the AT&T store.

Visit att.com/3GMicroCell, click “Activate”, and follow the instructions

on the screen.

You’ll need the following

• Serial Number (S/N)–it’s on the bottom of the device or the box label.

• Your AT&T wireless phone number/user name or AT&T Access ID, as well as your
password.

• If you haven’t set up an AT&T online wireless account, you’ll need to do so.

:

NOTE

Hold on to this manual; you’ll come back to it after you activate your device.

STEP 2

Connect your device to the Internet

Connect the yellow Ethernet cable
from the “Ethernet” port on your
MicroCell to your modem or router.

PLACEMENT TIPS

Your MicroCell works best within three feet of a window and not in
a basement or closet.

You will improve the chances of receiving a GPS signal when you install your MicroCell:

• On first floor or above basement level.

• Next to a window with a clear, unobstructed view of the sky.

• At least one foot away from other wireless broadcasting devices.

• When the weather is clear (no clouds or rain).

E911 SERVICE

The location address you provide during online activation is sent to local emergency
responders and must be kept up to date if you move your device. To update your
location address information, visit att.com/3GMicroCell and manage your settings.

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