Cisco DMS-DMP-4300G, DMP 4305G, DMP 4310G, DMP 4400G User Manual

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User Guide for Cisco Digital Media Player Device Manager 5.2.x

March 13, 2012

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Text Part Number: OL-15764-03

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Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display ou document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental.

User Guide for Cisco Digital Media Player Device Manager 5.2.x

tput, and figures included in the

PART

1 Before You Use DMPDM

CONTENTS

CHAPTER

1 Health and Safety Overview 1-1

General Precautions 1-2

Protect Against Electrostatic Discharge 1-2

Regulatory Compliance and Safety Information 1-2

2 DMP Specifications 2-1

Environmental Conditions 2-1

Site-Specific Conditions 2-3

Physical Interfaces (I/O Ports) 2-4

DMP 4305G 2-4 DMP 4310G 2-4 DMP 4400G 2-4 Power Cord Options 2-6

Internal LEDs 2-8

3 Welcome 3-1

Concepts 3-1

About This Guide 3-1 DMP Overview 3-2

DMPDM 3-2 TVzilla 3-3 Cisco Hinter 3-3 Optional DMP Accessories 3-4

Consider How You Will Use and Manage Your DMP 3-5

Understand DMP Modes 3-5 Manage One DMP in Isolation 3-5 Centrally Manage Digital Signage Services 3-6 Centrally Manage IPTV Services 3-6 Centrally Manage Sports and Entertainment Venue Services 3-7

CHAPTER

4 Connect to a Power Source 4-1

Concepts 4-1

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User Guide for Cisco Digital Media Player Device Manager 5.2.x

iii

Contents

DMP 4310G Notice Regarding Power over Ethernet (PoE) 4-1

Procedures 4-2

Receive Electrical Power from a 100V–240V AC Socket 4-2 Receive Electrical Power from 802.3af Power over Ethernet (PoE) 4-3

CHAPTER

5 Connect to a Network 5-1

Concepts 5-1

Understand Whether the IP Address Will Be Static or Dynamic 5-1

Procedures 5-2

Connect Over Ethernet 5-2 Connect Over Wireless (802.11 b/g) 5-2

6 Connect to a Presentation System 6-1

Concepts 6-1

Understand S-Video Limitations 6-2 Understand How HDMI and DVI Differ 6-2 Understand Which Displays Work Best with DMPs 6-3 Understand How to Choose Media Signal Cables 6-3 Understand How to Work Around the Low Signal Quality of Composite Video 6-5

Procedures 6-5

Use an HDMI Connection 6-5 Use a Connection that Combines HDMI with DVI 6-6 Connect to a Touchscreen 6-7 Connect to an Analog Display or Projector 6-8

PART

2 Use DMPDM

CHAPTER

7 Log in to DMPDM 7-1

Procedures 7-1

CHAPTER

8 Start Here 8-1

Concepts 8-1

DMPDM Workflow 8-1 DMPDM Differences by Firmware Release and DMP Model 8-2

DMPDM on a DMP 4305G 8-2 DMPDM on a DMP 4310G 8-3 DMPDM on a DMP 4400G 8-4

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Procedures 8-4

Save Configured Settings 8-5 Restart Your DMP 8-6 Rare but Essential Tasks 8-6

Configure NTP Settings for Time-Dependent Features, As Needed 8-6 Restore Factory Default Settings 8-7 Investigate Which DMP Firmware Updates Are Available 8-8 Upgrade (or Downgrade) DMP Firmware 8-10 View DMP Hardware and Firmware Versions 8-11

Reference 8-11

UI Reference Topics 8-11

Contents

CHAPTER

9 DMP Access and Security Settings 9-1

Concepts 9-1

Understand DMP User Accounts and Passwords 9-1 Understand Whether to Change DMP Passwords Centrally 9-2

Procedures 9-2

Edit the Splash Screen Duration to Obscure the DMP IP Address 9-2 Protect Your DMP from Unauthorized Management 9-4 Manage and Edit Passwords 9-5 Enable or Disable Types of Access to Your DMP 9-6 Enable or Disable Centralized Management 9-7 Reference 9-7

SSL Encryption Ciphers That DMPs Support 9-7

UI Reference Topics 9-8

Elements to Define Centralized Management Settings 9-8 Elements to Define Management Services 9-8 Elements to Define DMPDM Login Credentials 9-9

10 Configure Settings for Touchscreens, Projectors, and Displays 10-1

Concepts 10-1

Overview 10-1 Example Settings for DMP Display Attributes 10-1

Procedures 10-2

Choose and Calibrate a Touchscreen Driver 10-2 Configure Video Output 10-4 Adjust DMP Display Attributes 10-5 Adjust Horizontal and Vertical Settings 10-6 Reprogram the Buttons on Your Handheld Remote Control 10-6

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Contents

Reference 10-7

UI Reference Topics 10-7

UI Reference: Elements to Define Attributes of a DMP Display 10-7 UI Reference: Elements to Define DMP Display Dimensions 10-10

CHAPTER

11 Configure Network Settings 11-1

Concepts 11-1

Glossary 11-1 Wi-Fi Protected Access. WPA is a standards-based, interoperable security enhancement that strongly

increases the level of data protection and access control for existing and future wireless LAN systems. It is derived from and will be forward-compatible with the upcoming IEEE 802.11i standard. WPA leverages TKIP for data protection and 802.1X for authenticated key management.

Understand WEP Keys and Passphrases 11-3 Workflow to Define Wi-Fi Settings 11-4 Partial Support for Cisco Medianet 2.1 Features 11-5 Understand Medianet Autoconfiguration for DMP 4310G Endpoints 11-5 Information That Medianet and DMPs Exchange 11-6 Restrictions 11-6

Procedures 11-8

Activate Medianet Support on a DMP 4310G 11-8 Configure HTTP Proxy Server Settings for a DMP 4310G 11-9 Configure a Wireless Network Connection 11-11 Prepare Your DMP to Use a Static IP Address Over Ethernet 11-14 Assign a Static IP Address to a Wireless DMP 4400G 11-16 Show the Assigned IP Address 11-16

11-3

CHAPTER

Reference 11-16

Network Settings Reference 11-17

UI Reference: Elements to Define Basic Network Settings 11-17

FAQs and Troubleshooting 11-18

DMP Network Connectivity 11-18

12 File Storage 12-1

Concepts 12-1

Understand Internal Storage Capacity 12-1 Performance Guidelines for Local Storage 12-2 Local Storage Restrictions for DMP 4310G 12-2

Procedures 12-2

Define Storage Settings 12-2

Manage Permissions for Internal Storage 12-2

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Mount or Unmount a Network Share 12-3

Reference 12-3

UI Reference Topics 12-3

UI Reference: Elements to Define Internal Storage Settings 12-4 UI Reference: Elements to Define Network Share Settings 12-4

Contents

CHAPTER

13 Browser Settings (‘TVzilla’) 13-1

Concepts 13-1

Understand URL Behaviors 13-1 Understand Content Substitution (‘Failover’) 13-2

Stage 1: Sequence of Operations 13-2 Stage 2: Sequence of Operations 13-3 Stage 3: Sequence of Operations 13-4

Supported Fonts 13-4

Procedures 13-5

Adjust TVzilla Settings 13-5 Show TVzilla in Full-Screen Mode 13-5 Adjust Whether TVzilla is Transparent, Translucent, or Opaque 13-6 Specify Which URL to Load in TVZilla 13-6 Enable Syslog 13-7

Reference 13-7

UI Reference Topics 13-8

Browser Settings Reference 13-8

CHAPTER

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14 Configure Video and Audio Settings 14-1

Concepts 14-1

Performance Factors 14-1

Understand Jitter 14-1 Understand the Jitter Buffer 14-1 Understand Presentation Time Stamp (PTS) Values 14-2 Understand System Time Clock (STC) Values 14-2 Understand Why PTS-STC Discrepencies Flood the Buffer and Cause Latency 14-2

Guidelines 14-2

Limit and Reduce Latency 14-2

Workflows 14-3

Workflow to Play Assets from the Memory Card 14-3

Procedures 14-3

Configure Settings 14-3

Adjust Jitter Buffer Control (Advanced Multicast) Settings 14-3

User Guide for Cisco Digital Media Player Device Manager 5.2.x

vii

Contents

Turn Full-Screen Video Mode On or Off 14-4

Play Media 14-4

Play Assets from a USB Flash Drive 14-4 Watch or Stop Video from a UDP Multicast Stream 14-5 Watch or Stop Video from an HTTP URL 14-5 Watch or Stop Video from a File Stored on Your DMP 14-6

Reference 14-6

UI Reference Topics 14-6

UI Reference: Elements to Define Video Multicast Settings 14-6 UI Reference: Elements to Define Video URLs 14-7 UI Reference: Elements to Play Locally Stored Video 14-7 UI Reference: Elements to Define Jitter Buffer (Advanced Multicast) Settings 14-8

User Guide for Cisco Digital Media Player Device Manager 5.2.x

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ART

Before You Use DMPDM

Warning

CHAPTER

Health and Safety Overview

Revised November 24, 2010

•

General Precautions, page 1-2

• Protect Against Electrostatic Discharge, page 1-2

• Regulatory Compliance and Safety Information, page 1-2

This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device.

SAVE THESE INSTRUCTIONS

• Read the installation instructions before connecting the system to the power source. Statement 1004

• The device is designed to work with TN power systems. Statement 19

• The power supply must be placed indoors. Statement 331

• This equipment is intended to be grounded. Ensure that the host is connected to an earth ground during normal use.

• When installing the unit, always make the ground connection first and disconnect it last.

Use only the Cisco-supplied combination of power cord, plug, and adapter — if any — that shipped with the equipment, or which you ordered separately. Otherwise, if you use other such supplies, including similar supplies that Cisco might sell for use with similar equipment, you:

• Might damage or destroy data, equipment, or other property.

• Might cause any combination of electrical shock, electrical fire, injury, or loss of life.

• Will void the warranties for Cisco equipment.

• Do not work on the system or connect or disconnect cables during periods of lightning activity.

• This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than: 120 VAC, 15A U.S. (240 VAC, 10A international)

• The plug-socket combination must be accessible at all times, because it serves as the main disconnecting device.

• To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables.

• Installation of the equipment must comply with local and national electrical codes.

• Ultimate disposal of this product should be handled according to all national laws and regulations.

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User Guide for Cisco Digital Media Player Device Manager 5.2.x

1-1

General Precautions

Observe the following precautions.

• Never open the equipment. Only an authorized technician should service its components.

• If any of the following conditions occur, unplug the equipment and contact an authorized technician.

–

The power cable, extension cord, or plug is damaged.

–

Any foreign object has entered the equipment.

–

The equipment has been exposed to or any liquid.

–

The equipment has been dropped or damaged.

–

The equipment does not operate correctly when you follow its operating instructions.

• Do not spill anything on the equipment.

• Observe extension cord and power strip ratings. Make sure that the total ampere rating of all

products plugged into the extension cord or power strip does not exceed 80 percent of the extension cord or power strip ampere ratings limit.

• Do not modify power cords or plugs. Consult a licensed electrician or your power company for site

modifications. Always follow your local and national wiring rules.

Chapter 1 Health and Safety Overview

Protect Against Electrostatic Discharge

Static electricity might harm sensitive components. To prevent this damage, discharge static electricity from your body before you touch equipment. You can also take the following steps to prevent damage that might result from electrostatic discharge.

• When transporting equipment, first place it in an antistatic container or packaging.

• Do not leave equipment where other people can handle and possibly damage it.

• Take additional care when handling equipment during cold weather. Heating reduces indoor

humidity and increases static electricity.

Regulatory Compliance and Safety Information

See http://cisco.com/en/US/products/ps7220/prod_installation_guides_list.html.

User Guide for Cisco Digital Media Player Device Manager 5.2.x

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DMP Specifications

Revised March 13, 2012

• Environmental Conditions, page 2-1

• Site-Specific Conditions, page 2-3

• Physical Interfaces (I/O Ports), page 2-4

• Internal LEDs, page 2-8

DMP 4305G DMP 4310G DMP 4400G

CHAPTER

Environmental Conditions

Table 2-1 describes the temperature, humidity, and altitude ranges that a DMP can tolerate.

Table 2-1 Environmental Tolerance Ranges

Measurable Condition Model Supported Range

Temperature (Ambient)

Operating — long-term or short-term

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DMP 4305G

DMP 4310G

DMP 4400G

Min.

Max

Min.

Max.

Min.

Max

104°F 40°C

122°F 50°C

104°F 40°C

41°F 5°C

32°F 0°C

41°F 5°C

2-1

Chapter 2 DMP Specifications

Environmental Conditions

Table 2-1 Environmental Tolerance Ranges (continued)

Measurable Condition Model Supported Range

Nonoperating or storage

Relative Humidity (Noncondensing; Ambient)

Operating

Nonoperating or storage

Altitude (Above sea level)

Operating, nonoperating, and storage

DMP 4305G

DMP 4310G

DMP 4400G

DMP 4305G

DMP 4310G

DMP 4400G

DMP 4305G

DMP 4310G

DMP 4400G

DMP 4305G

DMP 4310G

DMP 4400G

Min.

Max.

Min.

Max.

Min.

Max

Min.

Max.

Min.

Max.

Min.

Max.

Min.

Max.

Min.

Max.

Min.

Max.

Min.

Max.

Min.

Max.

Min.

Max.

140°F 60°C

158°F 70°C

140°F 60°C

13,780 ft 4,200 m

–4°F –20°C

20 percent

85 percent

10 percent

85 percent

20 percent

85 percent

0 percent

95 percent

0 percent

95 percent

0 percent

95 percent

0 ft 0 m

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Chapter 2 DMP Specifications

Site-Specific Conditions

Assess each location where you might want to use this equipment.

Site-Specific Conditions

Adequate Shelter

Supported Voltage

DHCP Access

Install and use this equipment indoors — or outdoors in a covered area.

• Never install or use it in a wet environment.

• Never install or use it near radiators or other heat sources.

There are — at most — only two supported methods to power this equipment.

• Use the standard electrical power cord that came with the equipment. Cord length determines

the maximum possible distance from the equipment to any AC electrical outlet that it can use. The outlet itself must use standard voltage for your locale, within the range from 100V to 240V. We

ecommend that you use a surge suppressor, line conditioner, or uninterruptable power supply

r (UPS). Please position all cables and power cords carefully. Route all cables, the power cord, and the plug so that they cannot be stepped on or tripped over. Never allow anything to rest on

uipment cables or cords.

• Use 802.3af power over Ethernet (PoE), assuming that your equipment model supports

this feature. We describe PoE setup elsewhere in this guide. To learn if your equipment model

pports this feature, see its datasheet at http://cisco.com/go/dms/dmp/datasheets.

Each new DMP (and each DMP on which you restore factory-default settings) uses DHCP to obtain its first IP address. Therefore, a DHCP server must be reachable from the site where you set up a DMP. Later, after your DMP is fully configured, it can use either static or dynamic IP addressing.

Signal Integrity

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When physical cables are too long, the signals that they carry can degrade. Signal loss can also affect wireless connections —

including the infrared connection between a DMP and its remote control. When

signal integrity suffers, equipment performance suffers.

User Guide for Cisco Digital Media Player Device Manager 5.2.x

2-3

Physical Interfaces (I/O Ports)

Table 2-2 on page 2-5 describes the connectors, sensors, and buttons on each DMP model.

DMP 4305G

DMP 4310G

Chapter 2 DMP Specifications

DMP 4400G

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Chapter 2 DMP Specifications

Table 2-2 DMP Interfaces

Physical Interfaces (I/O Ports)

Category and Subcategory Chassis Label

Electrical Power

DC input voltage

PoE

Network Connectivity

Wired

Wireless

Debugging (for Cisco use only)

5V • POWER 5V DC 1 0 0

12V

• DC 12V 0 1 0

• Power DC 0 0 1

IEEE 802.3af • RJ-45 0 1 0

Fast Ethernet 10/100 • 10/100 1 0 0

• RJ45 0 1 0

Gigabit Ethernet

10/100/1000 • RJ-45 0 0 1

IEEE 802.11b/g • Antenna 0 0 1

— • CONSOLE 0 1 0

Media Signal

Wired

Video connectors HDMI 1.1 • HDMI 1 0 1

HDMI 1.3

Component

• YPbPr/

S-Video

• S-VIDEO/

YPbPr

• S-Video 0 0 1

Infrared

Composite

Audio connectors 3.5mm jack

RCA

• CVBS 1 0

• Audio 0 1 1

• SPDIF 0 0 1

• RIGHT 1 0 0

• LEFT 1 0 0

Wired Receiver extension 3.5 mm jack • IR Extension 0 1 1

Wireless Receiver Sensor for remote control

• — 1 1 1

DMP 4305G

DMP 4310G

0 1 0

1 0 0

DMP 4400G

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2-5

Physical Interfaces (I/O Ports)

120356

120357

Table 2-2 DMP Interfaces (continued)

Chapter 2 DMP Specifications

Category and Subcategory Chassis Label

DMP 4305G

DMP 4310G

Serial (Comm Ports)

Wired Data USB 1.0 • USB 1 0 0

USB 2.0

RS-232

• RS232 1 0 1

0 2 2

(9-pin DB9 to 9-pin DB9)

RS-232

0 1 0

(9-pin DB9 to 3.5 mm jack)

Human

Power On/Off Button • Power 0 1 0

Device Reset Recessed button

1. IEEE 802.3af interface with integrated switching regulator.

2. Category 5 or better. Maximum length: 328 ft (100 m). For any distance greater than 165 ft (50 m), we recommend that you use Category 5e or Category 6 certified Ethernet cabling. For installation behind walls, we recommend plenum-rated cabling unless it does not satisfy the requirements set forth in your regional building code. We do not ship any Ethernet cable with any DMP model. You must obtain this cable separately.

3. Wake-on-LAN.

4. Supporting EAP-FAST, WEP, WPA, and WPA2.

5. For maximum supported media signal cable lengths, see the “Understand How to Choose Media Signal Cables” section on page 6-3. Each video and audio signal cable that we ship with DMPs is 6 ft (approximately 1.83 m) long.

6. Backward-compatible to HDMI 1.1.

7. Use an S-Video signal cable with a YPbPr-to-S-Video adapter to transmit and receive YPbPr data signals.

8. When image signals are transmitted through a composite cable, image quality suffers. When you use a composite cable and your DMP shows any web-based media, small text might be difficult to read in TVzilla. To work around this limitation, you can lower the browser resolution setting in DMPDM.

9. Although there is no Composite CVBS connector on a DMP 4310G, its YPbPr/S-Video connector supports Composite CVBS when you use an S-Video-to-Composite adapter.

10. Stereo audio output, irrespective of the cable type for video output.

11. Maximum distance from remote control to DMP is 15 ft (5 m).

12. Maximum USB cable length is 15 ft (5 m).

• Reset 1 1 1

DMP 4400G

Power Cord Options

Table 2-3 International Power Cord Standards

Locale Standard Plug Type

• Australia

• New Zealand

• European Union (except Italy)

• Argentina

• Brazil

2-6

User Guide for Cisco Digital Media Player Device Manager 5.2.x

•

SAA/3

• AS/NZS 3112-1993

CEE 7/7

•

• VIIG

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Chapter 2 DMP Specifications

120354

120359

Physical Interfaces (I/O Ports)

Table 2-3 International Power Cord Standards (continued)

Locale Standard Plug Type

• Japan

• JIS C8303 (NEMA 5-15P)

• JIS 38303

251248

• North America

• Central America

• Columbia

• Ecuador

• United Kingdom

Any Locale

• Power Over Ethernet (PoE)

Related Topics

• Physical Interfaces (I/O Ports), page 2-4

• Receive Electrical Power from a 100V–240V AC Socket, page 4-2

• Receive Electrical Power from 802.3af Power over Ethernet (PoE), page 4-3

• NEMA 5-15P

• CS22.2, No.42

BS89/13

•

• RJ-45

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2-7

Internal LEDs

The DMP chassis contains a green LED and a red LED. After your DMP is attached to its AC power source, you should see light from both LEDs through the DMP front grille. The LEDs tell you when your DMP has power and when it has an IP address. To work as designed, it must have both.

Table 2-4 Troubleshoot with LEDs

LED Status

Chapter 2 DMP Specifications

Green

Troubleshooting Notes

Red

On On Your DMP is connected to its power source and is receiving electrical power. However, it has not yet obtained an

IP address to use. Your DMP should obtain its IP address within 2 minutes. When the red LED persists:

• For a wired network connection — Are both ends of the Ethernet cable plugged in?

• For a wireless network connection — Is the wireless network active?

• Does restarting your DMP resolve this problem?

• Was any IP address in effect previously for your DMP? If so, can you ping that IP address? If you do not

remember what the address was, there are ways to obtain it. Turn On a presentation system that is connected to your DMP and is configured or calibrated as necessary, and then try one of these methods.

–

Press Show IP on the handheld remote control unit for your DMP. Write down the IP address that the presentation system shows to you. (Remote controls for DMPs are sold separately.)

–

Restart the DMP. If its splash screen is configured in DMPDM to persist for any visible duration, write down the IP address that the splash screen shows to you.

Tip Alternatively, you can check your router’s ARP table.

•

When your DMP uses dynamic IP addresses that it receives from a DHCP server:

–

Has anything disrupted network traffic flow between your DMP and its DHCP server?

–

Is the DHCP server turned On and working correctly?

–

Does the DHCP server issue IP address leases that expire?

On Off Your DMP is connected to its power source and is receiving electrical power. Furthermore, it has obtained and is

w using an IP address.

Off Off Your DMP does not have any electrical power and, thus, cannot obtain or use any IP address. Check that:

• You are not experiencing a local or regional power outage.

• All connectors are seated firmly.

• Cords, plugs, adapters, and sockets do not show any signs of physical damage.

• No one used software or sent commands to turn your DMP Off.

Blinking Infrared signal interference has affected your DMP. Investigate the source of this interference. Shield or move

uipment as necessary to restore normal operation.

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Welcome

Revised November 24, 2010

• Concepts, page 3-1

Concepts

• About This Guide, page 3-1

• DMP Overview, page 3-2

• Consider How You Will Use and Manage Your DMP, page 3-5

About This Guide

CHAPTER

This guide describes Cisco software called Digital Media Player Device Manager (DMPDM). DMPDM is preinstalled on every Dig assumes that you already completed setup procedures for your DMP, and therefore:

• Your DMP is already connected to:

–

A network that includes a DHCP server.

–

Its public presentation system.

–

Its AC power source.

• You already:

–

Checked the LEDs to confirm that your DMP has power and has obtained an IP address.

–

Learned what dynamic IP address the DHCP server assigned to your DMP.

–

Used your browser to log in to the DMPDM administrative account.

–

Changed the factory-default passwords.

–

Used DMPDM to configure video output to the presentation system.

–

Used DMPDM to identify its trusted DMM appliance.

Caution Are any of the preceding statements not yet true for you? If so, you must set up your DMP before

you use this guide. See http://cisco.com/en/US/products/ps7220/prod_installation_guides_list.html.

ital Media Player (DMP) that supports Cisco DMS 5.2. This guide

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3-1

Concepts

DMP Overview

Cisco Digital Media Players (DMPs) are highly reliable, compact, solid-state devices for IP networks. DMPs process High definition and Standard Definition video, multimedia and animations, web pages, and other supported content types for playback. You expose targeted audiences to this programming when you schedule its availability — live or on demand — on a public presentation system that is attached to a DMP. The presentation system might be a display (monitor), touchscreen, video projector, or video wall.

Chapter 3 Welcome

DMP 4305G DMP 4310G DMP 4400G

DMPDM

DMPs consume very little power and are designed for fast deployment throughout IP networks of any

ze, without the burden of high ongoing operational cost. DMPs are compatible with popular systems

si for networked content distribution, including Cisco Application and Content Networking System

CNS) and Cisco Wide Area Application Services (W

AAS).

Any two DMP models might differ in their features, attributes, strengths, limitations, and general

vailability. Some DMPs differ from others, for example, in their support for interactivity through touch.

a To learn what your DMP supports, see its datasheet at http://cisco.com/go/dms/dmp/datasheets.

DMPs are a major component of Cisc

o Digital Media Suite (Cisco DMS) and Cisco StadiumVision, both

of which we describe elsewhere in this guide.

• DMPDM, page 3-2

• TVzilla, page 3-3

• Cisco Hinter, page 3-3

• Remote Controls, page 3-4

Tip We optimize and certify DMPs for use with centralized management solutions that we sell and

license separately. See the “Consider How You Will Use and Manage Your DMP” section on page 3-5.

A lightweight webserver on every DMP runs a web-based “craft interface” called Digital Media Player Device Manager, or DMPDM. Because DMPDM is limited to the simplest functions and does not scale beyond its own host DMP, we recommend that you manage all DMPs centrally.

DMPDM has two main purposes. With it, you can:

• Configure one DMP during its initial setup.

• Manage one DMP and one presentation system in isolation. Or, when you use signal splitters or

daisy chaining, your DMP can deliver media to multiple presentation systems that are close to it — as

th a video

User Guide for Cisco Digital Media Player Device Manager 5.2.x

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3-2

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Chapter 3 Welcome

Concepts

–

Marketing — Describe products and services directly to your in-store customers.

–

Customer experience — Deliver entertainment and information to reduce perceived wait times.

–

Messaging — Broadcast executive and internal communications in real time.

–

Training — Deliver cost-effective, flexible training.

–

Information — Deliver real-time schedules, news, and way-faring information where people need it.

–

Advertising — Sell advertising time and space to third parties.

–

Branding — Communicate about your brand consistently.

Note StadiumVision deployments should avoid DMPDM, except to check the firmware’s “build date”

or release version number. For other tasks, please use the management dashboard software and documentation that came with your StadiumVision purchase.

Tip A software user guide for DMPDM is available on Cisco.com. See

http://cisco.com/go/dms/dmpdm.

TVzilla

Cisco Hinter

A Cisco-customized web browser is sometimes preinstalled on DMPs. We call this browser TVzilla.

Note Does your DMP model run TVzilla in this release? Some might not. See

http://cisco.com/go/dms/dmp/datasheets.

TVzilla uses code from the open source Mozilla project and supports JavaScript. TVzilla supports the following file types.

• HTML and TXT

• GIF, JPEG, and PNG

• SWF (Shockwave Flash) — for supported versions, see your DMP datasheet at

http://cisco.com/go/dms/dmp/datasheets.

You cannot install browser plug-ins or any other software in TVzilla, whether to support additional file

ypes or for any other purpose. No Java Runtime Environment is installed.

A technique called interleaved RTP makes it possible for some centrally managed DMPs to play delay-insensitive unicast MPEG streams through RTSP connections. A streaming server can then transmit this “hinted” video to DMPs on demand. The key advantages of interleaved RTP are that data loss is impossible inside the hinted program stream, and yet synchronization of audio to video never suffers, even in high-definition.

Cisco Hinter i

s software to prepare and stage MPEG files for interleaved RTP transmission through the

open source Darwin Streaming Server component on a Cisco

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Digital Media Manager (DMM) appliance.

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3-3

Concepts

Note Thus, this utility and this feature are not available in deployments that use Cisco StadiumVision.

There is no DMM appliance in StadiumVision.

Cisco Hinter versions for Windows and Linux users are freely downloadable from any DMM appliance

that is fully licensed for Cisco Digital Signs. T see the DMM user guide on Cisco.com.

Optional DMP Accessories

Note We reserve the right to introduce, redesign, or discontinue any accessory as needed.

We have designed optional accessories to enhance your DMP experience. For example, you might order ha

ndheld remote control units or VESA-compliant mount kits.

Remote Controls

Chapter 3 Welcome

o understand Cisco Hinter and Cisco Digital Signs fully,

Cisco sells handheld remote control units that you can use to operate DMPs. We sell these optional remote control units separately to conserve natural resources and prevent needless waste.

• Consult the remote control datasheet to learn exactly the maximum distance from which your remote

control can control your DMP.

• To order remote controls, contact your Cisco sales partner.

• Remote control documentation is available on Cisco.com.

Tip Cisco Unified Communications Manager administrators can configure a service through which Cisco

IP Phones and mobile phones can emulate a remote control. Phone users can then operate the IPTV features of Cisco Cast. To learn how to configure this service and use it, see the Cisco Cast documentation on Cisco.com.

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Chapter 3 Welcome

Concepts

Mount Kits

Cisco sells fabricated sheet metal cases to stabilize and protect Cisco DMPs in any supported mounting scenario. With these cases, you can mount DMPs securely to walls, pillars, suspended-grid ceiling T-joints, metal poles, or VESA-compliant flat-panel displays. DMP mount kits are a versatile and cost-effective alternative to complex cabinet-making and construction projects.

• To order DMP mount kits, contact your Cisco sales partner.

• Mount kit documentation is available on Cisco.com.

Consider How You Will Use and Manage Your DMP

An organization might buy and use one DMP in isolation but this is rarely the case. Almost every DMP is part of a network that includes many other DMPs. The ideal DMP management system (or combination of systems) for any particular organization depends on how many DMPs it has and how it plans to use them. Beyond this, a management system might impose its own installation and setup requirements for DMPs. To understand any such requirements, see the documentation on Cisco.com.

Topics in this section describe Cisco products to manage DMPs in various settings.

• Understand DMP Modes, page 3-5

• Manage One DMP in Isolation, page 3-5

• Centrally Manage Digital Signage Services, page 3-6

• Centrally Manage IPTV Services, page 3-6

• Centrally Manage Sports and Entertainment Venue Services, page 3-7

Understand DMP Modes

You can use a DMP in isolation, so that it operates independently of every other DMP. When you deploy one DMP in isolation, you use DMPDM to configure it and control its daily operation.

Or, you can deploy multiple DMPs throughout a LAN or WAN. In this case, you use Ci

Manager or Cisco StadiumVision to configure and manage your DMPs centrally.

sco Digital Media

Manage One DMP in Isolation

This guide teaches you how. See DMPDM, page 3-2.

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Concepts

Centrally Manage Digital Signage Services

Cisco Digital Signs provides a flexible environment in which to create and centrally manage a local, regional, or global IP network of DMPs and their attached presentation systems, such as Cisco-branded displays in our LCD Professional s

• Simple but powerful design and publishing features in Digital Signs help you to create media

libraries, employ networked content distribution, schedule playback for programming, and prepare reports to prove that playback occurred.

• Life-saving features support public emergency preparedness and response.

• Purely administrative features include those to:

–

Define and issue remote commands to DMPs and their attached presentation systems.

–

Poll the current and historical status of DMPs and their attached presentation systems.

–

Adjust the resolution, brightness, contrast, and related settings for presentation systems.

Commonly popular DMP deployment sites under Dig service counters, exhibit halls, dining halls, waiting rooms, and offices. Used well, Digital Signs can help your organization to enhance customer experience, educate students, and entertain patrons.

Chapter 3 Welcome

eries.

ital Signs include lobbies, classrooms, showrooms,

Centrally Manage IPTV Services

Cisco Cast features help your organization to deliver video-on-demand and live broadcast TV channels over a local, regional, or global IP network of DMPs and their attached presentation systems, such as Cisco-branded displays in our LCD Professional s

• Search the interactive on-screen menus and program guides.

• Show live or on-demand:

–

news

–

financial information

–

sales and marketing messages

–

educational or instructional media

–

corporate communications

–

entertainment

–

any other video asset that is suitable for your purpose

• Alternatively, hospitality and healthcare providers might use Cisco Cast features to support

in-room

IPTV.

eries.

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Chapter 3 Welcome

Centrally Manage Sports and Entertainment Venue Services

Cisco StadiumVision is an advanced solution for centralized IPTV video content management and delivery. It integrates video from multiple sources — in Standard Definition (SD), High Definition

HD), or both — to automate video delivery in stadiums, arenas, and similar venues.

(

Platform services software and control panels help you to manage a network of DMPs. Combined with

sco video acquisition infrastructure at the head-end, these DMPs use new and existing video displays

Ci in your venue to enhance patron enjoyment of live events and deliver in-house advertising. Your deployment can leverage the displays in bleachers (terraces), restaurants, clubs, and luxury suites to deliver a range of uniquely interactive messages automatically to patrons in various areas.

Concepts

With St

adiumVision, you can add, organize, combine, and deliver any supported combination of in-house

programming and external network channels for playback to your patrons.

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Concepts

Chapter 3 Welcome

User Guide for Cisco Digital Media Player Device Manager 5.2.x

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CHAPTER

Connect to a Power Source

Revised November 24, 2010

DMPs use electrical power to run. Your DMP model and geographic locale might both affect which power plug your DMP uses.

• Concepts, page 4-1

• Procedures, page 4-2

Concepts

• DMP 4310G Notice Regarding Power over Ethernet (PoE), page 4-1

DMP 4310G Notice Regarding Power over Ethernet (PoE)

Starting in 2009, a handful of Cisco StadiumVision customers participated in a special program to receive DMP 4310G endpoints whose hardware design was not yet utterly final. During this limited, pre-release program, we manufactured such units under the Cisco product ID "DMP-4310G-SE-K9." Partway through the limited release, we changed one physical component in the hardware design to improve the Power over Ethernet (PoE) performance of a DMP 4310G.

Is even one of these statements true for you?

• Your DMP 4310G was manufactured in or after September 2010.

• Your DMP 4310G serial number is USI1434xxxx or greater.

• We manufactured your DMP 4310G under the Cisco product ID "DMP-4310G-52-K9."

When even one of these statements is true, your DMP 4310G uses the improved PoE component.

othing further about this topic applies to you or your DMP.

Otherwise, when even one statement is false, your DMP 4310G uses the original PoE component. We have identified a corner case in which these DMPs might not receive full PoE power. Suppose that a very long Ethernet cable connects the DMP 4310G to a network switch from the Cisco 3560 Series. And suppose also that the Ethernet cable length is so great that the level of PoE power becomes noticeably diminished after traveling its full distance to the DMP. In this scenario, your DMP cannot compensate for the degraded power because switches in the Cisco 3560 Series do not permit adjustments to their PoE power output.

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Procedures

We recommend that you do not obtain power for such DMPs from network switches in the Cisco 3560 Series. When you must do so, then take care to use the shortest possible Ethernet cord. Alternatively, you might use network switches from the Cisco 3750 Series, which offer configurable PoE power output.

Procedures

• Receive Electrical Power from a 100V–240V AC Socket, page 4-2

• Receive Electrical Power from 802.3af Power over Ethernet (PoE), page 4-3

Receive Electrical Power from a 100V–240V AC Socket

Chapter 4 Connect to a Power Source

Warning

Use ONLY the power adapter, power cord, and plugs that we supply for your DMP model explicitly. DO NOT USE OTHERS, even if they appear identical or appear to work with another DMP model.

Before You Begin

• Did your Cisco equipment ship with a power cord and AC adapter? Or did it ship with an AC adapter

and multiple, snap-on plugs? Your packing list states which supplies Cisco planned to ship. (Alternatively, you might have purchased a Cisco power cord and AC adapter as accessories for your equipment.)

• To learn which Cisco power cords and AC adapters are compatible with your DMP, see its datasheet

at http://www.cisco.com/go/dms/dmp/datasheets.

Procedure

Step 1 If your DMP power cord must be assembled, assemble it.

a. Identify the correct snap-on plug for your region.

b. Snap that plug onto the AC adapter.

Step 2 Connect the DMP power cable to the AC adapter.

Step 3 Connect the DC barrel connector to the DC power supply on the DMP chassis.

Step 4 Connect to an AC electrical outlet that you know is grounded. It must use the correct voltage level for

your locale. Supported levels range from 100V to 240V.

Note To protect your DMP from electrical surges, we recommend that you use a surge protector or an

uninterruptable power supply from a reputable manufacturer.

Step 5 Stop. You have completed this procedure.

Related Topics

• Physical Interfaces (I/O Ports), page 2-4

• Power Cord Options, page 2-6

• Receive Electrical Power from 802.3af Power over Ethernet (PoE), page 4-3

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Chapter 4 Connect to a Power Source

Receive Electrical Power from 802.3af Power over Ethernet (PoE)

Note • You can power a DMP 4310G through its Ethernet cable. Other DMP models do not support this feature.

• A DMP 4310G has two USB interfaces on its chassis. When you use PoE to power a DMP 4310G, we recommend that

you use no more than one of these USB interfaces at a time. IEEE 802.3af PoE is limited in its capacity and might not be sufficient to power your DMP and two USB peripherals simultaneously.

• When both PoE power and AC power are detected, AC power overrides PoE and disconnects the PoE circuit.

Procedure

Step 1 Use the On/Off power button on the DMP chassis to verify that your DMP is turned Off.

Step 2 Connect a standard, Category 5 Ethernet cable to your DMP.

Step 3 Attach the other end of the Ethernet cable to a PoE-enabled network switch that operates inside

your network.

Step 4 Use the On/Off power switch on the DMP chassis to turn your DMP On.

Procedures

Step 5 Stop. You have completed this procedure.

Related Topics

• Physical Interfaces (I/O Ports), page 2-4

• Power Cord Options, page 2-6

• Receive Electrical Power from a 100V–240V AC Socket, page 4-2

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Procedures

Chapter 4 Connect to a Power Source

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Tip Physical Ethernet connections take priority over 802.11 b/g on DMPs where both are active. To learn

Concepts

CHAPTER

Connect to a Network

Revised November 24, 2010

Use a connection method — wired or wireless — that your DMP and topology both support.

which connection methods your DMP supports, see Ta ble 2-1 on page 2-4. Alternatively, if the table does not describe your DMP model, see its datasheet at http://cisco.com/go/dms/dmp/datasheets.

• Concepts, page 5-1

• Procedures, page 5-2

• Understand Whether the IP Address Will Be Static or Dynamic, page 5-1

• Understand WEP Keys and Passphrases, page 11-3

Understand Whether the IP Address Will Be Static or Dynamic

The factory-default behavior for every DMP is to obtain and use a dynamic IP address from a DHCP server in its local network segment.

Nonetheless, your DMP must have an IP address — even when you will deploy it where the local network segment does not include any DHCP server among its nodes!

In this case, you must configure your DMP before you deploy it. This technique is sometimes called a green field deployment. The configuration steps differ in Ethernet and wireless networks.

Related Topics

• Prepare Your DMP to Use a Static IP Address Over Ethernet, page 11-14

• Assign a Static IP Address to a Wireless DMP 4400G, page 11-16

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Procedures

• Connect Over Ethernet, page 5-2

• Connect Over Wireless (802.11 b/g), page 5-2

Connect Over Ethernet

Before You Begin

• Does a security policy in your network restrict DHCP address assignments to known MAC

addresses? If so, locate the MAC address printed on a sticker that is affixed to your DMP. Then, share this address with your security policy administrator.

• Does your DMP support wireless networking? If so, consider whether you might prefer to use that

method instead of this one.

Procedure

Chapter 5 Connect to a Network

Step 1 Plug one end of a standard Ethernet cable into the corresponding socket on your DMP.

Step 2 Plug the other end of this cable into a network hub, network switch, or router whose network uses DHCP

to allocate IP addresses dynamically.

Step 3 Stop. You have completed this procedure.

Related Topics

• Physical Interfaces (I/O Ports), page 2-4

• Connect Over Wireless (802.11 b/g), page 2

Connect Over Wireless (802.11 b/g)

Note You can configure wireless network settings during a later phase of DMP setup, if your DMP supports

this feature. However, there are other tasks that you must finish first. When you are ready to configure

reless settings, these topics say how.

• Connect Over Wireless (802.11 b/g), page 5-2

• Assign a Static IP Address to a Wireless DMP 4400G, page 11-16

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CHAPTER

Connect to a Presentation System

Revised November 24, 2010

A DMP transmits signals to a public presentation system that you choose, such as a flat-panel display or projector that is connected to the DMP.

• This system might use projection or display technologies that are analog or digital.

• It might support Standard Definition (SD) or High Definition (HD).

• Its output fidelity depends in part upon which signal cables (and adapters) connect it to your DMP.

Tip A DMP can detect automatically when some display brands and models are turned On or Off. To connect

one of these displays to your DMP, you must use an RS-232 serial cable in addition to the video signal cable. Cisco Digital Signs do your network.

Topics in this section teach you about these presentation systems, signal cables, and adapters.

cumentation on Cisco.com explains how to use this feature in

Concepts

• Concepts, page 6-1

• Procedures, page 6-5

• Understand S-Video Limitations, page 6-2

• Understand How HDMI and DVI Differ, page 6-2

• Understand Which Displays Work Best with DMPs, page 6-3

• Understand How to Choose Media Signal Cables, page 6-3

• Understand How to Work Around the Low Signal Quality of Composite Video, page 6-5

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Concepts

Understand S-Video Limitations

When you use an S-Video cable to pass High Definition video signals to a DMP, the picture quality is not High Definition. This happens because the S-Video standard is engineered to pass analog video signals in Standard Definition.

When you will use an S-Video signal cable, we recommend a maximum resolution of 728 x 576 @ 25Hz

d a maximum cable length of 10 feet (approximately 3 meters).

Understand How HDMI and DVI Differ

With most modern, digital presentation systems, you can use an HDMI cable for both video and audio.

Other such systems might not connect until you combine the HDMI cable with an HDMI-to-DVI adapter for video. However, DVI does not support the transmission of audio signals. In this case, you can use the provided audio cable for audio.

DMP 4310G Notice Regarding HDMI/DVI Effects on Autodetection

A corner case exists that is mildly disruptive. It is not likely to affect your organization. To understand this corner case, assume that all of the following statements are true simultaneously.

• Your DMP model is 4310G.

Chapter 6 Connect to a Presentation System

• Your presentation system’s media signal interface is DVI, not HDMI.

• EDID data in the firmware for your presentation system misrepresents its native resolution.

• The falsely claimed resolution is an HDMI standard instead of a VESA standard.

In this case, your DMP 4310G proceeds as if the native resolution is low, to ensure that your digital sign

ws anything at all.

sho

Tip This constraint does not affect a DMP 4305G or a DMP 4400G. These models do not use the same

microprocessor that a DMP 4310G uses.

To work around this behavior, disable the autodetect feature in DMPDM and then choose the actual resolution manually.

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Chapter 6 Connect to a Presentation System

Understand Which Displays Work Best with DMPs

We certify that DMPs work as designed with Cisco LCD flat-screen displays. All displays in this series are engineered for intensive use in public settings. See http://cisco.com/go/dms/lcd.

In most cases, DMPs can use displays that comply with modern, international standards. We recommend the following if you must use a third-party display.

• Digital, not analog.

• High-definition, not standard-definition.

• Professional-grade, not consumer-grade.

hours each day than a consumer-grade display is engineered to run. A consumer-grade system is likely to fail years sooner than a professional-grade system would under these circumstances.

• LCD, not plasma. Digital signage uses static images more often than it uses full-motion video. Most

often, content is web-based or animated in Flash. The nature of these media types means that some pixels are not updated frequently in digital signage. LCDs are less susceptible to burn-in than plasma displays are. Even though image persistence is sometimes a problem on LCD displays, it is almost always self-correcting and is unlikely to occur when you follow manufacturer guidelines for managing your displays correctly.

Digital signs and public IPTV installations run many more

Concepts

• Built-in support for RS-232 signalling. This recommendation is important in direct proportion to the

number of displays that you will manage.

Understand How to Choose Media Signal Cables

Caution Poorly shielded cable can sometimes promote undesired signal leakage (egress), interference from

over-the-air signals (ingress), or crosstalk between cables that are in close physical proximity.

Special considerations apply when you obtain a signal cable that is longer or of a different type than cables that we included in your product kit. For DMP models that support the following signal cable types, the maximum supported lengths are:

• Composite — 10 ft (approximately 3 m)

• HDMI 1.1 — 16 ft (approximately 5 m)

• RCA — 10 ft (approximately 3 m)

• S-Video — 10 ft (approximately 3 m)

• SPDIF — 10 ft (approximately 3 m)

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Concepts

Professional (non-consumer) display resolution

Lower resolution Higher resolution

Proximity of display to your DMP

Far

Near

50 ft.

or more

6 ft.

480p

1080p

Low expense

High expense

Less need for high-end

signal cables

More need for high-end

signal cables

Strong error correction

Weak error correction

Your display - Engineering design quality

25 ft.

720p

More realistic need for low signal resistance

More realistic installation scenarios

196259

Chapter 6 Connect to a Presentation System

Cable Quality

The best signal cables objectively are those with the lowest signal resistance. Factors that affect signal resistance include wire gauge, cable shielding quality, and cable connector quality. However, the same materials and engineering designs that reduce signal resistance add to the cost of manufacturing. This added cost is passed along to a consumer. So, it is useful to understand when signal resistance is not relevant. Knowing this can help you to manage and reduce expenses without necessarily lowering your standards. High cost is not inevitable. Nor is it proof of high quality. Sometimes, in fact, high quality (low signal resistance) is irrelevant.

Even mediocre signal cables are sometimes sufficient, and such cables are often very affordable.

Figure 1 illustrates the most important factors to consider when you choose signal cables.

Figure 1 Signal Cable Purchasing Factors to Consider

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Chapter 6 Connect to a Presentation System

Procedures

Beyond the general guidelines that Figure 1 illustrates, two additional factors might constrain which types of signal cable you can use.

• The technology, brand, and model of your display — Check its product documentation to

understand its compatibility with various signal cable types.

• The DMP model — Table 2-2 states which I/O ports are available on various DMP models.

(Alternatively, if the table does not describe your DMP model, see its datasheet at

http://www.cisco.com/go/dms/dmp/datasheets.) Your packing list states which signal cables Cisco

planned to ship with your DMP.

Related Topics

• Connect to a Presentation System, page 6-1

Understand How to Work Around the Low Signal Quality of Composite Video

Note When video signals are transmitted through a composite cable, image quality suffers. When you use a

composite cable and your DMP shows any web-based media, small text might be difficult to read in TVzilla. To work around this limitation, you can lower the browser resolution setting in DMPDM.

Related Topics

• TVzilla, page 3-3

• Connect to a Presentation System, page 6-1

Procedures

• Use an HDMI Connection, page 6-5

• Use a Connection that Combines HDMI with DVI, page 6-6

• Connect to a Touchscreen, page 6-7

• Connect to an Analog Display or Projector, page 6-8

Use an HDMI Connection

Timesaver Is your display a touchscreen? If so, this topic is not for you. Instead, see the “Connect to a Touchscreen”

section on page 6-7.

Procedure

Step 1 Connect the HDMI cable to the HDMI interface on the back panel of your DMP.

Step 2 Connect the other end of the cable to your presentation system.

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Procedures

Step 3 Turn On the presentation system.

Step 4 Stop. You have completed this procedure.

Related Topics

• Physical Interfaces (I/O Ports), page 2-4

• Use a Connection that Combines HDMI with DVI, page 6-6

Use a Connection that Combines HDMI with DVI

Timesaver Is your display a touchscreen? If so, this topic is not for you. Instead, see the “Connect to a Touchscreen”

section on page 6-7.

HDMI and DVI differ in their support for audio signals and use connectors that are shaped differently, but otherwise are identical. Thus, an adapter can help you to connect to your DMP any presentation system that supports DVI but not HDMI. When you do this, however, you must also use a separate signal cable to transmit audio signals, or there will not be any audio.

Chapter 6 Connect to a Presentation System

Before You Begin

• Obtain an HDMI-to-DVI adapter.

Procedure

Step 1 Make connections for video.

a. Connect the HDMI cable to the HDMI interface on the back panel of your DMP.

b. Fasten an HDMI-to-DVI adapter to the free end of the cable.

c. Connect the free end of the DVI adapter to the corresponding interface on your presentation system.

Step 2 Make connections for audio.

a. Plug the 3.5mm audio jack into the Audio interface on the back panel of your DMP.

b. Connect the other end of the audio cable to the corresponding interface on your presentation system.

Step 3 If the presentation system is not already turned on, turn it On now.

Step 4 Stop. You have completed this procedure.

Related Topics

• Physical Interfaces (I/O Ports), page 2-4

• Use an HDMI Connection, page 6-5

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Chapter 6 Connect to a Presentation System

Connect to a Touchscreen

Tip Some touchscreens work as designed only after they are calibrated manually. If your touchscreen is one

of these, its calibration occurs during a later stage of DMP setup. The list of related topics for this procedure states where you can learn about calibration.

DMP connections to a touchscreen are mostly the same as for other digital displays. However, to

uchscreens employ a special cable that supports interactivity through touch. This might be either an RS-232 serial cable or a USB cable, depending on the touchscreen model. Although some models support both cable types for interactivity, you can use only one type at a time.

Before You Begin

• Verify that your DMP model supports touchscreen technologies and that we support the touchscreen

brand, model, and device driver that you will use. See http://www.cisco.com/go/dms/compatibility.

• Check the documentation for your touchscreen to learn whether it requires a serial connection or a

USB connection to your DMP, or if it supports both.

Procedures

Procedure

Step 1 Connect an HDMI cable to the HDMI interface on the back panel of your DMP.

Step 2 Connect the other end to your touchscreen.

If your touchscreen supports DVI connections and not HDMI connections:

• Fasten an HDMI-to-DVI adapter to the free end of the cable.

• Connect the free end of the DVI adapter to the corresponding interface on your touchscreen.

Tip You can use an HDMI splitter or other supported method to attach multiple presentation systems

to a DMP. However, only one of these systems can be a touchscreen.

Step 3 Do only one of the following.

• Connect a USB cable to the USB interface on the back panel of your DMP. Then, connect the other

end to your touchscreen.

If your DMP model has only one USB connector, you might prefer to connect an external hard drive there for added local storage. In this case, an RS-232 serial cable would be the better choice for connecting a touchscreen to your DMP.

• Connect an RS-232 serial cable to the RS232 interface on the back panel of your DMP. Then,

connect the other end to your touchscreen.

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Procedures

Step 4 Turn On the touchscreen.

Tip Does a message on the touchscreen say that it must download a “characterization” file? This

happens only when your touchscreen uses technologies from Elo TouchSystems and when you have never turned it On previously (or after its CF card is reformatted). When you see this message, please disregard it. The touchscreen will obtain its characterization file automatically during a later stage of DMP setup.

Step 5 Stop. You have completed this procedure.

Related Topics

• Physical Interfaces (I/O Ports), page 2-4

• Choose and Calibrate a Touchscreen Driver, page 10-2

Connect to an Analog Display or Projector

Chapter 6 Connect to a Presentation System

Tip DMPs support connections to analog presentation systems,. However, we recommend strongly that you

use digital presentation systems whenever possible.

Procedure

Step 1 Make connections for video.

a. Plug one yellow jack from the RCA video cable into the CVBS interface on the back panel of

your DMP.

b. Connect the free end of this cable to the corresponding interface on your presentation system.

Step 2 Make connections for audio.

a. Plug the 3mm jack on the RCA audio cable into the AUDIO interface on the back panel of

your DMP.

b. Connect the free end of this cable to the corresponding interface on your presentation system.

Step 3 If the presentation system is not already turned on, turn it On now.

Step 4 Stop. You have completed this procedure.

Related Topics

• Physical Interfaces (I/O Ports), page 2-4

• Understand How to Work Around the Low Signal Quality of Composite Video, page 6-5

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ART

Use DMPDM

Procedures

CHAPTER

Revised: June 1, 2011

This section explains how to access DMPDM.

• Procedures, page 7-1

• Log in, page 7-1

Before You Begin

• Connect your DMP to its presentation system, and make sure both are turned On.

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Procedure

Step 1 While your presentation system shows the Cisco logo and shows an IP address for your DMP, write down

the IP address.

Tip Later, you can change how long this splash screen is visible during startup. See the “Edit the Splash Screen

Duration to Obscure the DMP IP Address” section on page 9-2.

Step 2

Step 3 Respond to the prompt. It sometimes varies.

Point your browser to the IP address that you wrote down. Use HTTPS as the connection protocol.

The connection fails when you use HTTP instead of HTTPS. This failure occurs by design, to support

curity in your network.

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Procedures

• Does it ask you to EDIT a password before you can log in?

The first time that you start DMPDM, it prompts you to change its factory-defined master password. You will never see this prompt again, unless you restore your DMP to its factory-default settings.

a. Enter a new master password that contains at least eight characters, which combine uppercase

and lowercase letters with numerals

b. Click Activate.

• Does it ask you to ENTER a password so that you can log in?

Use the login name admin.

b. Use whichever master password you saved most recently.

Step 4 Stop. Remain logged in. You have completed this procedure.

Related Topics

• Protect Your DMP from Unauthorized Management

Chapter 7 Log in to DMPDM

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Concepts

CHAPTER

Start Here

Revised: June 1, 2011

Topics in this section explain how to maintain and administer your DMP.

• Concepts, page 8-1

• Procedures, page 8-4

• Reference, page 8-11

• DMPDM Workflow, page 8-1

• DMPDM Differences by Firmware Release and DMP Model, page 8-2

DMPDM Workflow

The typical workflow in DMPDM assumes that you will test settings before you commit to them.

Settings in DMPDM might revert to their most recent state after your DMP restarts. This occurs by

sign, so that you can test new settings. If your changes cause unforseen problems, you can abandon

de them without consequence. And, when your changes are satisfactory, you can commit to them.

• Click Apply to test new values for a condition or setting. After this click, the change takes effect.

However, this change is temporary and reversible. The values that you overwrote will return the next time that your DMP restarts, unless you commit to them explicitly.

• Choose Administration > Save Configuration to store changed settings permanently. After this

click, the changes persist even after your DMP restarts. When the Save Configuration page appears, you must click Save to actually save your work.

Related Topics

• “Save Configured Settings” section on page 8-5

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Concepts

DMPDM Differences by Firmware Release and DMP Model

Your DMP model and its installed firmware version dictate which elements and supported features you see in DMPDM.

• DMPDM on a DMP 4305G, page 8-2

• DMPDM on a DMP 4310G, page 8-3

• DMPDM on a DMP 4400G, page 8-4

DMPDM on a DMP 4305G

Firmware Release 5.2.3 Firmware Release 5.2.2 Firmware Release 5.2.1

Chapter 8 Start Here

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Chapter 8 Start Here

DMPDM on a DMP 4310G

Firmware Release 5.2.3 Firmware Release 5.2.2 Firmware Release 5.2.1

Concepts

— N.A. —

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Procedures

DMPDM on a DMP 4400G

Firmware Release 5.2.3 Firmware Release 5.2.2 Firmware Release 5.2.1

Chapter 8 Start Here

Procedures

• Save Configured Settings, page 8-5

• Restart Your DMP, page 8-6

• Rare but Essential Tasks, page 8-6

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Chapter 8 Start Here

Save Configured Settings

You can save every change that you made to the values for every option in DMPDM since the last time that you clicked Save or the last time that you restarted the DMP.

Tip Changes to some DMP configuration settings do not take effect until after the DMP restarts. Check the instructions for a

procedure to see if you must restart your DMP after you change a setting.

Procedure

Step 1 Complete whichever variation of this step applies to you. It can vary between any two DMP models, and

also between the model-specific firmware versions from any two maintenance releases.

DMP Model

Procedures

DMP 4310G DMP 4400G DMP 4305G

Firmware

rsion

5.2.3 a. Click Save and Restart DMP in the Administration list.

b. Click Save.

c. Click Restart.

5.2.2

a. Click Save and Restart

DMP in the

Administration list.

b. Click Save.

c. Click Restart.

5.2.1 —

5.2.0

1. This firmware release predates this DMP model.

The saved configuration persists even after your DMP restarts.

Step 2 Stop. You have completed this procedure.

Related Topics

• Restart Your DMP, page 8-6

• DMPDM Workflow, page 8-1

a. Click Save Configuration in the Administration list.

b. Click Save after the Save Configuration page loads.

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Procedures

Restart Your DMP

Procedure

Step 1 Complete whichever variation of this step applies to you. It can vary between any two DMP models, and

also between the model-specific firmware versions from any two maintenance releases.

Firmware

rsion

5.2.3 a. Click Save and Restart DMP in the Administration list.

5.2.2

DMP Model

DMP 4310G DMP 4400G DMP 4305G

b. Click Restart.

a. Click Save and Restart

DMP in the Administration list.

Chapter 8 Start Here

a. Click Restart DMP in the Administration list.

b. Click Restart after the Restart DMP page loads.

b. Click Restart.

5.2.1 —

5.2.0

1. This firmware release predates this DMP model.

Step 2 Stop. You have completed this procedure.

Rare but Essential Tasks

• Configure NTP Settings for Time-Dependent Features, As Needed, page 8-6

• Restore Factory Default Settings, page 8-7

• Upgrade (or Downgrade) DMP Firmware, page 8-10

• View DMP Hardware and Firmware Versions, page 8-11

Configure NTP Settings for Time-Dependent Features, As Needed

IP-enabled devices including DMPs can use network time protocol (NTP) to synchronize themselves with radio and atomic clocks located on the Internet. Thus, the accuracy of their local time-keeping is ensured. NTP can synchronize distributed clocks within milliseconds over long time periods. You must configure NTP settings on any DMP through which you will provide:

• IPTV services with Cisco Cast.

• Proof-of-play services with Cisco Digital Signs.

• Any other service that is dependent upon accurate Start and Stop times.

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Chapter 8 Start Here

Step 1 Click NTP in the Settings list.

Step 2 Choose On from the Enable NTP Service list.

Step 3 Use the fields marked Hostname 1, Hostname 2, and Hostname 3 to specify which NTP servers your

Procedures

Before You Begin

• Log in, page 7-1.

Procedure

DMP should use.

• Hostname 1 — Enter the DNS-resolvable name of the network time server to use by default. This

is your primary time server. Your DMP will not use any other time server while this one is available.

Note We recommend that you set the default NTP hostname to pool.ntp.org.

• Hostname 2 — Enter the DNS-resolvable name of a network time server to use whenever the primary

time server is not available.

• Hostname 3 — Enter the DNS-resolvable name of a network time server to use whenever the

secondary time server is not available.

Step 4 Choose from the Time Zone list the time zone that is correct and local for your DMP at its location.

Step 5 Enter in the Refresh Interval field the maximum number of milliseconds that are permitted to elapse

before your DMP retrieves a fresh time stamp from its NTP server. The factory-default maximum is 17 ms.

Step 6 Click Apply to confirm and test your choices.

Your entries are recorded to volatile memory and take effect — but only until you change them or restart

r DMP.

you

Step 7 When you are satisfied that you chose the correct settings, click Save Configuration in the

Administration list, and then click Save.

Your entries take effect permanently and will persist even after your DMP restarts.

Step 8 Stop. You have completed this procedure.

Related Topics

• Log in, page 7-1

Restore Factory Default Settings

You can restore factory settings to your DMP.

Caution When you restore the factory settings to your DMP, you delete your configuration of every setting. If you delete your

settings accidentally, you must reenter every value manually.

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Procedures

Chapter 8 Start Here

Procedure

Step 1 Click Restore Default Settings in the Administration list.

Step 2 Click Restore when the Restore Default Settings page appears.

Your DMP restarts automatically and its factory settings are restored.

Step 3 (Optional) Will you deploy your DMP where there is no local DHCP server? If so, complete the

“Preconfigure a DMP To Run Without a Local DHCP Server” procedure in the getting started guide for your DMP.

Step 4 Log in with the factory default username admin.

Step 5 Reconfigure your DMP and change its default passwords, when prompted.

To learn how, see G

http://cisco.com/en/US/docs/video/digital_media_systems/dmp/getting/started/guide/5_2_x/dmp5_2_x.html

Step 6 Stop. You have completed this procedure.

etting Started Guide for Cisco Digital Media Players at

Investigate Which DMP Firmware Updates Are Available

Procedure

Step 1 Log in to your Cisco.com account, and then go to http://cisco.com/cgi-bin/tablebuild.pl/dms.

Step 2 Click Digital Media Players in the far-right column.

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Chapter 8 Start Here

Step 3 Click the name of a DMP model to see a selection tree that lists its available firmware versions.

Procedures

The selector shifts all columns to the left by one slot. This movement exposes the options for another navigation level in the far-right column.

Step 4 Expand the tree as needed, and then click a release number to see its details.

Note Every firmware file is DMP model-specific.

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Procedures

Chapter 8 Start Here

Tip Allow your pointer to hover for a moment over the Related Information link. Doing so reveals more options that you

might consider helpful.

Step 5 Follow the prompts to download your preferred firmware within a compressed archive file.

Step 6 Decompress the archive.

It contains a README file, which:

• States how the new firmware might affect your equipment and network.

• Includes installation procedures.

Step 7 Complete procedures that the README file recommends for you.

Step 8 Stop. You have completed this procedure.

Upgrade (or Downgrade) DMP Firmware

You can install an update to the firmware for your DMP.

If your DMP firmware is so comparatively recent that it does not work well with older software on your DMM server, you can install older firmware on your DMP.

Before You Begin

• Investigate which DMP firmware releases are available on Cisco.com.

• Confirm that the “Enable Cisco TAC Troubleshooting Access” feature is enabled in DMPDM. If you

must enable it manually, you must also restart your DMP before this change can take effect.

Procedure

Step 1 Click Upgrade Firmware in the Administration list.

Step 2 Click Browse — or its equivalent if your browser applies a different name to this button — when the

Upgrade Firmware page appears.

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Chapter 8 Start Here

Step 3 Navigate to the firmware update that you downloaded, and then choose it.

Step 4 Click Start Upgrade.

Note Do not close or browse away from this page until messages in DMPDM state that your DMP has loaded the

firmware image and started to burn it. Otherwise, upgrade fails.

Step 5 Stop. You have completed this procedure.

Related Topics

• Enable or Disable Types of Access to Your DMP, page 9-6

• UI Reference: Elements to Upgrade or Downgrade DMP Firmware, page 8-12

View DMP Hardware and Firmware Versions

Procedure

Reference

Step 1 Click Hardware and Firmware Versions to see information about your DMP.

You cannot change the information.

Step 2 Stop. You have completed this procedure.

Reference

• UI Reference Topics, page 8-11

UI Reference Topics

• UI Reference: Elements to Upgrade or Downgrade DMP Firmware, page 8-12

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Chapter 8 Start Here

Reference

UI Reference: Elements to Upgrade or Downgrade DMP Firmware

Table 8-1 Elements on the Upgrade Firmware Page

Field Description

Upgrade Firmware

Image File The full pathname to the binary file. If you do not know the full pathname, click Browse.

Upgrade Status

Status Indicates whether a firmware upgrade is in progress:

• Firmware upgrade not active — There is no upgrade in progress.

• Burn in progress — An upgrade is in progress.

Progress Status indicator for an upgrade in progress.

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CHAPTER

DMP Access and Security Settings

Revised: June 1, 2011

• Concepts, page 9-1

• Procedures, page 9-2

• Reference, page 9-7

Concepts

• Understand DMP User Accounts and Passwords, page 9-1

• Understand Whether to Change DMP Passwords Centrally, page 9-2

Understand DMP User Accounts and Passwords

You use the Web Account when you log in to DMPDM itself.

In contrast, the Se on DMPs whose FTP service is enabled.

Note Unless or until you change these passwords individually, they are both identical to the master password that you

configured in the “Log in” section on page 7-1. You can change them when they should differ. However, they will become

identical again in the future if you edit the master password.

rvice Account is a user account with FTP and SFTP login privileges. It is available only

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Chapter 9 DMP Access and Security Settings

Procedures

Related Topics

• Understand Whether to Change DMP Passwords Centrally, page 9-2

• Manage and Edit Passwords, page 9-5

Understand Whether to Change DMP Passwords Centrally

Scenario Best Practice

You have very few DMPs and will

anage each of them in isolation.

You have many DMPs and will

anage them centrally.

Related Topics

• Manage and Edit Passwords, page 9-5

Use DMPDM to change their DMP Web Account and DMP Service Account passwords one at a time, manually.

Use the fully licensed Cisco Digital Signs software on your Digital Media Manager appliance to change both passwords globally for all of the DMPs that you have added to a DMP group.

Note Before you can manage any DMP centrally, you must configure it to support

centralized management.

• Protect Your DMP from Unauthorized Management, page 9-4

Procedures

• Edit the Splash Screen Duration to Obscure the DMP IP Address, page 9-2

• Protect Your DMP from Unauthorized Management, page 9-4

• Manage and Edit Passwords, page 9-5

• Enable or Disable Types of Access to Your DMP, page 9-6

• Enable or Disable Centralized Management, page 9-7

Edit the Splash Screen Duration to Obscure the DMP IP Address

Timesaver Complete this optional procedure at your discretion.

You can change how long your DMP shows its splash screen during startup. This is useful when, for example, your organization prefers not to reveal an IP address casually to all observers.

• A duration of 30,000 milliseconds (30 seconds) is the factory default.

• A duration of 1 millisecond turns off the splash screen.

• Any duration in the range from 2 to 5,000 milliseconds (5 seconds) does not have any effect.

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Chapter 9 DMP Access and Security Settings

Before You Begin

• Log in.

Procedure

Step 1 Click Browser in the Settings list.

Step 2 Enter a new duration in milliseconds in the Splash Screen Display Time (in milliseconds) field.

Step 3 Click Apply.

Step 4 Click Save Configuration in the Administration list, and then click Save.

Procedures

Step 5 Stop. You have completed this procedure.

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Procedures

Protect Your DMP from Unauthorized Management

Caution Configure your network firewall to restrict access to DMPs over TCP port 7777. Permit such access from only the DMM

appliance where your fully licensed copy of Cisco Digital Signs is installed. If you do not know how to define an access control list (ACL), ask the security policy administrator for your network or see the manufacturer documentation for your firewall.

When you use Cisco Digital Signs to manage a network of DMPs centrally, you must configure each DMP to secure and trust its communication with Cisco Digital Signs.

Before You Begin

• Log in.

Procedure

Step 1 Click Centralized Management in the Settings list.

Chapter 9 DMP Access and Security Settings

Step 2 Enter in the Digital Signs Server Timeout (sec) field the maximum number of seconds that your DMP

should wait for a response from your DMM appliance.

Step 3 Enter the routable DMM appliance IP address or DNS-resolvable hostname in the DMM Appliance

IP Address fi

Note Has Cisco Digital Signs autodiscovered your new DMP? If so, the DMM Appliance IP Address field might already

Step 4 Click Apply to confirm and test your choices.

eld.

be populated with the correct information for your DMM appliance.

Your entries are recorded to volatile memory and take effect — but only until you change them or restart

r DMP.

you

Step 5 When you are satisfied that you chose the correct settings, click Save Configuration in the

Administration list, and then click Save.

Your entries take effect permanently and will persist even after your DMP restarts.

Note Your DMM appliance and your DMP use HTTPS to communicate securely over TCP port 7777 when

centralized management is enabled.

Step 6 Stop. You have completed this procedure.

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Chapter 9 DMP Access and Security Settings

Related Topics

• Protect Your DMP from Unauthorized Management, page 9-4

• Log in, page 7-1

Manage and Edit Passwords

Note Until you change these passwords individually, they will be identical to the master password that you

configured in the “

You can change them when they should differ. However, they will become identical again in the future if you edit the master password.

You can use DMPDM to change the DMP Web Account password and Service Account password on one DMP.

Before You Begin

• Log in.

Procedures

Procedure

Step 1 Change the Web Account password.

a. Click DMP Web Account in the Administration list.

b. Enter your new password in the Password field and again in the Repeat Password field.

c. Click Apply.

d. Click Save Configuration in the Administration list, and then click Save.

e. Click Restart DMP in the Administration list, and then click Restart.

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Procedures

Chapter 9 DMP Access and Security Settings

Note Because you changed the password, your trusted DMM appliance — if any — is prevented temporarily

from communicating with this DMP.

Step 2 Change the DMP Service Account password.

a. Click DMP Service Account in the Administration list.

b. Enter your new password in the Password field and again in the Repeat Password field.

c. Click Apply.

d. Click Save Configuration in the Administration list, and then click Save.

Step 3 (Optional) Is your DMP managed centrally? If so, repeat Step 3 in the “Protect Your DMP from

Unauthorized Management” section on page 9-4.

Step 4 Stop. You have completed this procedure.

Proper communication is restored between your DMP and your trusted DMM appliance.

Enable or Disable Types of Access to Your DMP

You can enable or disable various kinds of administrative access to your DMP.

Procedure

Step 1 Click Management Services in the Settings list.

Step 2 Enter or edit the required values, and then click Apply.

Step 3 Choose Administration > Save Configuration and, when the Save Configuration page appears,

click Save.

Step 4 Restart your DMP.

Step 5 Stop. You have completed this procedure.

Related Topics

• Elements to Define Management Services, page 9-8

• Restart Your DMP, page 8-6

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Chapter 9 DMP Access and Security Settings

Enable or Disable Centralized Management

You can enable a remote DMM appliance to manage your DMP as part of a digital signage network.

Procedure

Step 1 Click Centralized Management in the Settings list.

Step 2 Enter or edit the required values.

Step 3 Click Apply to confirm that you are satisfied with the entries or changes that you made and to record

them in volatile memory, .

After you click Apply, the entries or changes take effect. However, the previously defined values will

eturn the next time that your DMP restarts.

Step 4 (Optional) Would you like to put all changed values into effect permanently, so that they persist even

after your DMP restarts?

a. Choose Administration > Save Configuration.

b. Click Save when the Save Configuration page appears.

Procedures

Step 5 Stop. You have completed this procedure.

Related Topics

• Elements to Define Centralized Management Settings, page 9-8

Reference

• SSL Encryption Ciphers That DMPs Support, page 9-7

• UI Reference Topics, page 9-8

SSL Encryption Ciphers That DMPs Support

DMPs support the following SSL ciphers in HTTPS connections.

• ADH-AES128-SHA

• ADH-AES256-SHA

• ADH-DES-CBC3-SHA

• AES128-SHA

• AES256-SHA

• DES-CBC-MD5

• DHE-DSS-AES128-SHA

• DHE-DSS-AES256-SHA

• DHE-RSA-AES128-SHA

• DHE-RSA-AES256-SHA

• EDH-DSS-DES-CBC-SHA

• EDH-DSS-DES-CBC3-SHA

• EXP-EDH-RSA-DES-CBC-SHA

• EXP-RC2-CBC-MD5

• EXP-RC4-MD5

• IDEA-CBC-MD5

• IDEA-CBC-SHA

• RC2-CBC-MD5

• DES-CBC-SHA

• DES-CBC3-MD5

• DES-CBC3-SHA

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• EDH-RSA-DES-CBC-SHA

• EDH-RSA-DES-CBC3-SHA

• EXP-DES-CBC-SHA

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• RC4-MD5

• RC4-SHA

9-7

Procedures

UI Reference Topics

• Elements to Define Centralized Management Settings, page 9-8

• Elements to Define Management Services, page 9-8

• Elements to Define DMPDM Login Credentials, page 9-9

Elements to Define Centralized Management Settings

Table 9-1 Elements on the Centralized Management Page

Element Description

Centralized Management

DMM-DSM Server Timeout (in seconds)

DMM Appliance IP

dress

The maximum number of seconds that your DMP will wait for a response from the DMM appliance that you identify in the DMM Host text box.

The routable IP address of the one DMM appliance that your DMP trusts. Alternatively, the DMP loopback IP address, 127.0.0.1.

Chapter 9 DMP Access and Security Settings

Related Topics

• Enable or Disable Centralized Management, page 9-7

Elements to Define Management Services

Table 9-2 Elements on the Management Services Page

Element Description

Management Services

Enable Cisco TAC Troubleshooting Access

Event Notifications Indicates whether you enabled or disabled the feature to send event notification messages to one,

Caution We recommend that you assign a strong password to the Cisco TAC account and never

reveal this password to anyone except your trusted support engineer after you open a support case with Cisco. Later, after your support case is closed, we recommend that you change the password.

Indicates whether DMP login access is enabled or disabled for Cisco technical support staff.

• Enabled — Your DMP allows Cisco technical support staff to log in.

• Disabled — Your DMP does not allow Cisco technical support staff to log in.

This feature is enabled by default but, in most cases, we do not support any use of this feature by

nyone except a Cisco employee.

Note This feature must be enabled during firmware upgrades.

rusted DMM appliance that you can choose.

• Enabled — Your DMP sends notification messages.

• Disabled — Your DMP does not send notification messages.

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Chapter 9 DMP Access and Security Settings

Procedures

Table 9-2 Elements on the Management Services Page (continued)

Element Description

FTP Server Indicates whether you enabled or disabled the feature to run an FTP server and an SFTP server from

our DMP. You might enable the FTP and SFTP services temporarily, for example, when you want

to create a local copy on your DMP of an asset that you stored at a remote site.

Note We recommend that you disable the FTP and SFTP services when you do not plan to

use them.

Mount WAAS Share on

tup

Star

TAC Account

Password The password for Cisco TAC to use while troubleshooting your DMP, if you chose Enabled from

Repeat Password

Indicates whether your DMP will use the CIFS protocol to automatically mount the network share that you designated on the WAAS Share Settings page.

• On — Upon starting, your DMP mounts the network share automatically.

• Off — Upon starting, your DMP does not mount the network share automatically.

Note DMPs can mount only one shared volume at a time.

the Enable TAC Troubleshooting Access list. The password must contain at least 8 characters and,

these, at least one character must be an uppercase letter, at least one must be a lowercase letter,

of and at least one must be a numeral.

Related Topics

• Enable or Disable Types of Access to Your DMP, page 9-6

• Upgrade (or Downgrade) DMP Firmware, page 8-10

• Enable or Disable Centralized Management, page 9-7

• Mount or Unmount a Network Share, page 12-3

Elements to Define DMPDM Login Credentials

Table 9-3 Elements on the DMP Web Account Page

Element Description

DMP Web Account

User Name The login name for DMPDM.

Password The password that is associated with the DMPDM username. You must enter the password two

imes on the DMP Web Account page to confirm that you typed it correctly. The password must

Repeat Password

t contain at least 8 characters and, of these, at least one character must be an uppercase letter, at least

e must be a lowercase letter, and at least one must be a numeral.

Related Topics

• Manage and Edit Passwords, page 9-5

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Chapter 9 DMP Access and Security Settings

Procedures

UI Reference: Elements to Define DMP Service Account (ftp and sftp) Login Credentials

Table 9-4 Elements on the DMP Service Account Page

Element Description

FTP Server Account

User Name The login name for the DMP Service user account. The factory default is to use the login name ftp.

Password The password that is associated with the DMP Service account login name. The factory default is

o use the password admin, but we warned you to change it when you first set up your DMP. See

Repeat Password

t the quick start guide for your DMP model type on Cisco.com.

You must enter the password two times on the FTP Service Account page — one time apiece in each

f these fields — to confirm that you typed it correctly. The password must contain at least

o 8 characters and, of these, at least one character must be an uppercase letter, at least one must be a

wercase letter, and at least one must be a numeral.

Related Topics

• Manage and Edit Passwords, page 9-5

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Concepts

CHAPTER

Configure Settings for Touchscreens, Projectors, and Displays

Revised: March 13, 2012

•

Concepts, page 10-1

• Procedures, page 10-2

• Reference, page 10-7

• Overview, page 10-1

• Example Settings for DMP Display Attributes, page 10-1

Overview

A DMP transmits signals to a public presentation system of some kind, such as a monitor or projector that is connected to the DMP. This presentation system might use projection or display technologies that are analog or digital, and its output fidelity depends in part upon which signal cables (and adapters) connect it to your DMP.

Example Settings for DMP Display Attributes

When you use an HDMI cable to connect your DMP to a 1920 x1200 LCD flat panel display:

• Display Standard — VESA_1920x1200x60RB

• Display Output Interface — HDMI

• Color Space — RGB_16_235

• Color Component Order — RGB

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Chapter 10 Configure Settings for Touchscreens, Projectors, and Displays

When you use a composite/S-Video cable to connect your DMP to an analog display:

• Display Standard — NTSC_M

• Display Output Interface — Composite/S-Video

• Color Space — None

• Color Component Order — RGB

Related Topics

• Adjust DMP Display Attributes, page 10-5

• UI Reference: Elements to Define Attributes of a DMP Display, page 10-7

• Choose and Calibrate a Touchscreen Driver, page 10-2

• Configure Video Output, page 10-4

• Adjust DMP Display Attributes, page 10-5

• Adjust Horizontal and Vertical Settings, page 10-6

• Reprogram the Buttons on Your Handheld Remote Control, page 10-6

Choose and Calibrate a Touchscreen Driver

This procedure applies to you only if your DMP supports interactivity through touch and your presentation system is a touchscreen. Furthermore, it assumes that you completed the “Connect to a

Touchscreen” section on page 6-7.

Before You Begin

• Verify that your DMP model supports touchscreen technologies and that we support the touchscreen

brand, model, and device driver that you will use. See http://www.cisco.com/go/dms/compatibility.

• Log in to DMPDM.

Procedure

Step 1 If your touchscreen shows a message that says it must download a touchscreen characterization file:

• Do not disturb or interrupt this process. It occurs only once, automatically.

• The process takes approximately 10 minutes to finish. When it is finished, your touchscreen will

clear the message automatically.

• Stop. You have completed this procedure and there is no need to perform any of its other steps.

Step 2 Because some touchscreen drivers cannot be calibrated on a DMP while it is playing video, use DMPDM

to stop all videos.

a. Click Video Multicast in the Display Actions list, and then click Stop.

b. Click Media URL in the Display Actions list, and then click Stop.

Step 3 Choose the browser rotation angle for your touchscreen.

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Supported rotation angles are 0°, 90°, 180°, and 270°.

a. Click Browser in the Settings list.

b. Choose an option from the Screen Rotation Angle (clockwise) list, and then click Apply.

c. Click Save Configuration in the Administration list, and then click Save.

d. Click Restart DMP in the Administration list, and then click Restart.

Step 4 After your DMP restarts, log in again to DMPDM.

Step 5 Click Touch Screens in the Settings list.

Tip If you do not see this option in DMPDM, your DMP might not support this feature. If you believe

that its hardware design allows for the possibility of such support, check whether any firmware upgrade is available for your DMP that adds support for this feature:

• Cisco DMS release notes — http://cisco.com/go/dms/releasenotes.

• Cisco DMS compatibility information — http://cisco.com/go/dms/compatibility.

If such firmware is available, obtain it and then complete the DMP firmware upgrade procedure in the DMPDM user guide at http://cisco.com/go/dms/dmpdm. The nature of your Cisco DMS service contract might limit:

• Which upgrades are available to you.

• Where and how you obtain upgrades.

• Whether you must pay anything to obtain upgrades.

To learn about Cisco service contracts, see http://cisco.com/go/cscc.

Procedures

a. Check the Currently Loaded Driver row to see which touchscreen driver, if any, is active on

your DMP.

The driver might be 3M, Zytronic, Elo, GeneralTouch, or possibly something else. As we test various drivers, we might update this list between any two DMPDM releases.

Your DMP must use a driver that is compatible with your touchscreen.

b. If the active driver is not compatible with your touchscreen, choose the compatible driver from the

Choose Touch Screen to Activate list.

c. Click Apply.

d. Click Save Configuration in the Administration list, and then click Save.

e. Click Restart DMP in the Administration list, and then click Restart.

Tip The Elo and GeneralTouch drivers are self-calibrating.

Step 6 If you chose 3M, Zytronic, or another driver that must be calibrated manually:

a. After your DMP has restarted, log in again to DMPDM.

b. Click Touch Screens in the Settings list.

c. Click Calibrate <driver_name> Screen, where driver_name is the name of the driver that

you chose.

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Chapter 10 Configure Settings for Touchscreens, Projectors, and Displays

• When messages appear on the touchscreen surface that prompt you to touch the surface in

various places, follow the prompts exactly. For example, the calibration utility might prompt you to touch exactly five areas or exactly nine areas.

• If you do not complete this exercise within the brief period that is allotted for it, the calibration

utility times out automatically.

• Repeat these steps for manual calibration if the driver utility times out before you can calibrate

your driver.

Note You must repeat the calibration whenever you:

• Rotate a touchscreen or change its resolution.

• Replace a touchscreen.

Step 7 Stop. You have completed this procedure.

Related Topics

• Connect to a Touchscreen, page 6-7

Configure Video Output

Before You Begin

• Connect your DMP to its presentation system.

• Log in to DMPDM.

Procedure

Step 1 Click DMP Display Attributes in the Settings list.

The display autodetection feature is enabled by default. However, it fails unless you use either:

• An HDMI signal cable.

• An HDMI signal cable in combination with an HDMI-to-DVI adapter.

Note If you are satisfied with the choices and entries that DMPDM made for you as a result of its

DMP display autodetection, you are done with this section and you can go now to the “Protect

Your DMP from Unauthorized Management” section on page 9-4.

Otherwise, if you are not satisfied — or if your display does not support HDMI connections — do the following.

a. Choose Disable from the DMP Display Autodetection (requires HDMI) list.

b. Choose a standard from the Display Standard list that applies in your country. For example, even

though our factory default selection is NTSC_M, your country might use PA L instead.

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c. Choose your connector and signal type from the Interface (DMP display output) list. For example,

you might use SVIDEO.

If you do not know which options to choose, see the manufacturer documentation for your presentation system.

Step 2 Choose from the Color Space list the absolute color space that your presentation system uses.

Step 3 (If you chose RGB as the color space) Choose an option from the Color Component Order list to define

the order in which to store red, green, and blue data.

The color component order is sometimes called the left-to-right additive color model.

Step 4 (Optional) Move any or all of the sliders to compensate for presentation system deficiencies in video

(brightness, contrast, or saturation) or audio (channel volume).

Step 5 Click Apply to confirm your choices and to implement them until you change them or until you restart

your DMP.

Step 6 Click Show IP — in the DMP Mode area — to test if your choices are suitable ones for your

presentation system.

Your presentation system should show a Cisco logo and should show the IP address for your DMP.

Step 7 Click Save Configuration in the Administration list, and then click Save.

Step 8 Stop. You have completed this procedure.

Procedures

Adjust DMP Display Attributes

Procedure

Step 1 Click DMP Display Attributes in the Settings list.

Step 2 Enter or edit the required values.

Step 3 Click Apply to confirm that you are satisfied with the entries or changes that you made and to record

them in volatile memory.

After you click Apply, the entries or changes take effect. However, the previously defined values will

eturn the next time that your DMP restarts.

Step 4 (Optional) Would you like to put all changed values into effect permanently, so that they persist even

after your DMP restarts?

a. Choose Administration > Save Configuration.

b. Click Save when the Save Configuration page appears.

Step 5 Stop. You have completed this procedure.

Related Topics

• UI Reference: Elements to Define Attributes of a DMP Display, page 10-7

• Example Settings for DMP Display Attributes, page 10-1

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Procedures

Adjust Horizontal and Vertical Settings

You can adjust the proportions, horizontal position, and vertical position of content that you show on a DMP display.

Procedure

Step 1 In the Settings list, click DMP Display Dimensions.

Step 2 Enter or edit the required values.

Step 3 Click Apply to confirm that you are satisfied with the entries or changes that you made and to record

them in volatile memory.

After you click Apply, the entries or changes take effect. However, the previously defined values will

eturn the next time that your DMP restarts.

Step 4 (Optional) Would you like to put all changed values into effect permanently, so that they persist even

after your DMP restarts? Choose Administration > Save Configuration an

Configuration page appears, click Save.

Step 5 Stop. You have completed this procedure.

Chapter 10 Configure Settings for Touchscreens, Projectors, and Displays

d, when the Save

Related Topics

• UI Reference: Elements to Define DMP Display Dimensions, page 10-10

Reprogram the Buttons on Your Handheld Remote Control

Before You Begin

• Your DMP model must be 4310G.

Procedure

Step 1 Click Remote Mappings in the Settings list.

Step 2 Repeat this step for each button whose behavior should be changed.

a. Choose an option from the Remote Button list to designate which button you will reprogram.

b. Choose an option from the Action list to assign a new behavior to the designated button.

• Reset to Default — Restore our factory-default behavior to the designated button.

• Map to Key Value — Remap one button to another.

• Map to System Function — Choose among these functions.

~ Show IP ~ Mute ~ Volume Up ~ Volume Down ~ Power

• Custom — Enter a custom parameter.

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Step 3 Click Apply to confirm that you are satisfied with the entries or changes that you made and to record

them in volatile memory.

After you click Apply, the entries or changes take effect. However, the previously defined values will

eturn the next time that your DMP restarts.

Step 4 (Optional) Would you like to put all changed values into effect permanently, so that they persist even

after your DMP restarts? Choose Administration > Save Configuration an

Configuration page appears, click Save.

Step 5 Stop. You have completed this procedure.

Reference

• UI Reference Topics, page 10-7

UI Reference Topics

Reference

d, when the Save

• UI Reference: Elements to Define Attributes of a DMP Display, page 10-7

• UI Reference: Elements to Define DMP Display Dimensions, page 10-10

UI Reference: Elements to Define Attributes of a DMP Display

Table 10-1 Elements on the DMP Display Attributes Page

Element Description

DMP Display Attributes

DMP Display Autodetection (requires HDMI)

Autodetection Status Indicates whether autodetection succeeded.

Frame Rate Indicates whether your display uses PAL (50 Hz) or NTSC (60 Hz). Most displays that support

Indicates whether you have enabled automated detection of the DMP display type. Choose an option:

• Enabled — Autodetection is enabled.

• Disabled — Autodetection is disabled.

DMI connections also support both the PAL and NTSC frame rate standards. If you choose

H the wrong value, image quality is degraded.

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Reference

Table 10-1 Elements on the DMP Display Attributes Page (continued)

Element Description

Composite Display Standard All DMP model types (4300G, 4305G, and 4400G) show at least these values:

• NTSC_M

• NTSC_M_714

• NTSC_M_Japan

• NTSC_M_Japan_714

• PAL _6 0

• PAL_60_714

• PAL_BG

• PAL_BG_702

• PAL_BG_704

• PAL_M

• PAL _M _7 14

• PAL_N

• PAL_N_702

• PAL_N-704

DMP 4400Gs show other values in addition to these.

Display Standard The name of the standard that your DMP display uses. Generally, this attribute names the

anufacturer and the type of display (such as plasma or LCD), in combination with other

m information. To learn which option is the correct one for you to select, see the manual that came with your DMP display.

Interface (DMP display

utput)

The type of video cable that connects your DMP to your DMP display. The options are:

• Composite/S-Video — Either of these:

–

Composite — Analog cable that binds three wires together and terminates in three separate plugs. There is one plug each for: ~ The video signal. ~ Signals in the left audio channel. ~ Signals in the right audio channel.

–

S-Video — Analog cable with a 4-pin connector. Transmits separate standard-definition video signals for brightness and color.

• HDMI — Digital cable with a 19-pin connector. Transmits standard-, enhanced-, or

high-definition video signals uncompressed and transmits multi-channel digital audio signals.

Note You must use a composite/RCA cable for the left and right audio channels if you use

HDMI-to-DVI for the video signal.

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Reference

Table 10-1 Elements on the DMP Display Attributes Page (continued)

Element Description

Color Space The absolute color space that your DMP display uses. To learn which option is the correct one

for you to select, see the manual that came with your DMP display. The options are:

• None

• RGB_16_235

• RGB_0_255

• YUV_601

• YUV_709

Color Component Order The order in which to store red, green, and blue data if you selected RGB as the color space.

he color component order is sometimes also known as a left-to-right additive color model.

T Most modern displays use RGB. To learn which option is the correct one for you to select, see the manual that came with your DMP display. The options are:

• RGB

• RBG

• GRB

• GBR

• BRG

• BGR

Brightness The setting that compensates for any deficiencies in the on-screen brightness of your

DMP display. Brightness compensation values can range from –128 to 127.

Contrast The setting that compensates for any deficiencies in the on-screen contrast of your

DMP display. Contrast compensation values can range from 0 to 255.

Saturation The setting that compensates for any deficiencies in the on-screen color saturation of your

DMP display. Saturation compensation values can range from 0 to 255.

Audio Channel Volume (left) The setting to control how loudly or softly your DMP delivers (to its attached DMP display)

he sound from the relevant audio channel. Volume can range from 0 to 100, where 0 is silent.

Audio Channel Volume

ight)

t This is separate from the volume setting for the DMP display, which you might adjust with a

ote control.

rem

• If you set the volume to 0 on your DMP, you cannot compensate for the silence by

adjusting the volume setting on your DMP display. Instead, you must set an audible

olume on the DMP.

• If you set the volume to 0 on your DMP display, you cannot compensate for the silence

by adjusting the volume setting on your DMP. Instead, you must set an audible volume on the DMP display.

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Reference

Table 10-1 Elements on the DMP Display Attributes Page (continued)

Element Description

HDMI Display Information

Manufacturer Shows the manufacturer name and the year in which your DMP display was manufactured.

Blank if you used any interface except HDMI to connect your DMP to its DMP display, or if

autodetection failed. You cannot edit this value.

HDMI

Description Shows the native resolution (width and height in pixels), the scan type (progressive or

erlace), and the frame rate in Hz. The value is blank if you used any interface except HDMI

int to connect your DMP to its DMP display, or if HDMI autodetection failed. You cannot edit

is value.

Ve rs io n Shows the version number of the EDID protocol or the CEA protocol by which autodetection

ccurred. Blank if you used any interface except HDMI to connect your DMP to its

o DMP display, or if HDMI autodetection failed. You cannot edit this value.

Connector Type Shows the connector type (HDMI or DVI) that is in use. Blank if you used any interface except

to connect your DMP to its DMP display, or if HDMI autodetection failed. You cannot

HDMI

it this value.

Supported Standards Shows all of the standards that your DMP display supports and shows which standard you

elected. Blank if you used any interface except HDMI to connect your DMP to its

s DMP display, or if HDMI autodetection failed. You cannot edit this value.

Related Topics

• Adjust DMP Display Attributes, page 10-5

• Example Settings for DMP Display Attributes, page 10-1

UI Reference: Elements to Define DMP Display Dimensions

Table 10-2 Elements on the DMP Display Dimensions Page

Element Description

DMP Display Dimensions

DMP Display X Axis (abscissa) Center Point (in relative units)

DMP Display Y Axis

rdinate) Center Point

(o (in relative units)

The absolute center point of your DMP display, as measured from left to right (on the x-axis), in pixels. The value by default is 204

• Reduce the value to move displayed content closer to the left edge.

• Increase the value to move displayed content closer to the right edge.

8 in all DMPDM 5.2.x releases.

The absolute center point of your DMP display, as measured from top to bottom (on the y-axis), in pixels. The value by default is 204

8 in DMPDM 5.2.3. However, in all prior 5.2.x releases, the

default value was 1835.

• Reduce the value to move displayed content closer to the top edge.

• Increase the value to move content closer to the bottom edge.

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Table 10-2 Elements on the DMP Display Dimensions Page (continued)

Element Description

Displayable Width (in r

elative units)

Displayable Height (in

elative units)

The total width in pixels of your DMP display. The maximum value is 4096 pixels in DMPDM 5.2.3. However, in all prior 5.2.x releases, the default value was 411

• Reduce the value to reduce the width of displayed content.

• Increase the value to increase the width of displayed content.

The total height in pixels of your DMP display. The maximum value is 4096 pixels in DMPDM 5.2.3. However, in all prior 5.2.x releases, the default value was 370

• Reduce the value to reduce the height of displayed content.

• Increase the value to increase the height of displayed content.

Related Topics

• Adjust Horizontal and Vertical Settings, page 10-6

Reference

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Reference

Chapter 10 Configure Settings for Touchscreens, Projectors, and Displays

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Concepts

CHAPTER

Configure Network Settings

Revised: November 24, 2010

• Concepts, page 11-1

• Procedures, page 11-8

• Reference, page 11-16

• Glossary, page 11-1

• Understand WEP Keys and Passphrases, page 11-3

• Workflow to Define Wi-Fi Settings, page 11-4

• Partial Support for Cisco Medianet 2.1 Features, page 11-5

Glossary

Timesaver Go to terms that start with... [

numerals

802.11b

802.11g

• Understand Medianet Autoconfiguration for DMP 4310G Endpoints, page 11-5

• Information That Medianet and DMPs Exchange, page 11-6

• Restrictions, page 11-6

numerals

A wireless networking standard that specifies a maximum data transfer rate of 11Mbps and an operating frequency of 2.4GHz.

A wireless networking standard that specifies a maximum data transfer rate of 54Mbps, an operating frequency of 2.4GHz, and backward compatibilitywith 802.11b devices.

| A | C | E | P | S | T | W ].

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Chapter 11 Configure Network Settings

Concepts

AAA

access point

CCMP

EAP

EAP-FAST

Authentication, Authorization, and Accounting.

Related Topics

• Configure a Wireless Network Connection, page 11-11

Workflow to Define Wi-Fi Settings

It is not necessary, useful, or correct to restart a DMP immediately after you define its 802.11 settings. Instead, the typical workflow is as follows.

Chapter 11 Configure Network Settings

1. Define

wireless settings.

2. Save

wireless settings.

3. Apply wireless settings.

a. Use DMPDM to restart the DMP.

b. Immediately unplug the

DMP Ethernet cable.

a. Unplug the DMP power cord.

b. Unplug the DMP Ethernet cable.

c. Plug in the DMP power cord.

4. Get WLAN

IP address.

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Partial Support for Cisco Medianet 2.1 Features

NEW IN CISCO DMS 5.2.2 — Cisco Medianet is an end-to-end architecture for networks that deliver

rich-media experiences, and DMP 4310G endpoints support some Medianet features. These DMPs know and can broadcast their own product type, model, and software version. In turn, they can receive their IP address, VLAN assignment, and network configuration settings automatically, in anticipation of you registering them to your DMM server.

Note These features are designed to simplify the largest deployments, whereas DMPDM is designed to

support the smallest deployments. If you manage your DMP primarily through DMPDM, your benefit from Medianet integration will be minimal.

Understand Medianet Autoconfiguration for DMP 4310G Endpoints

DMP 4310G endpoints can use Cisco Discovery Protocol (CDP) to announce and identify themselves on networks. And you might use Ethernet cables to connect such DMPs to access switches where the autoconfiguration features of Medianet are enabled. When you do, these switches recognize from the CDP announcements that the newly connected devices are DMPs.

Concepts

After recognizing that a DMP is attached to one of its Ethernet ports, the switch can apply to this port a set of built-in configuration macros that are optimized specifically for DMPs. By configuring so many settings automatically, Medianet can accelerate and simplify DMP mass deployments, QoS configuration, and asset tracking. In turn, these simplified deployments can lower your operating costs.

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Concepts

Information That Medianet and DMPs Exchange

Medianet and a DMP 4310G can exchange these types of data.

• name of the chassis

• system name

• system object

• hardware revision

• firmware revision

• software revision

• seial number

• manufacturing name

• model name

• asset identifier

• CDP timeout

• VLAN assignment

Chapter 11 Configure Network Settings

Restrictions

• switch port assignment

• switch name and model

• switch IP address

• loation string

If you would like to learn more about Medianet, see h

Wireless Networks

• Ethernet connections take priority over Wi-Fi connections on DMPs where both are active.

• We do not support “open” Wi-Fi networks. They are a security risk.

• We do not support media streams to DMPs over Wi-Fi networks. The experience is poor.

• DMP 4305G endpoints do not support Wi-Fi.

Autoregistration

• Autoregistration depends upon the Cisco TAC Troubleshooting Access option for DMPs and fails

ttp://cisco.com/go/medianet.

unless this option is enabled.

• All DMPs that you manage centrally in DMM must share one identical set of DMPDM

Medianet

• When a DMP 4310G relies upon a Medianet switch where more than one VLAN uses DHCP, the

DMP might come to use the wrong IP address. For this to occur, temporary conditions that do not sever the DMP's AC power connection must nonetheless interrupt its network connection through

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Chapter 11 Configure Network Settings

the switch. (Thus, this problem cannot possibly occur while the DMP uses PoE.) Specifically, the Medianet switch assigns its default VLAN to your DMP. But then — after your DMP’s network

nnection is interrupted and restored — your Medianet switch assigns to your DMP a dynamic IP

dress from another VLAN on your Medianet switch. This easily prevented mismatch disrupts

ad centralized management of your DMP. To prevent this problem or to recover from it, you can download and run the patch from Cisco.com.

Note DMP 4310G endpoints in this release do not support Medianet features for:

Concepts

• Discovery via DHCP.

• Autoregistration to your DMM server.

Nor do they know their physical location.

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Procedures

• Activate Medianet Support on a DMP 4310G, page 11-8

• Configure HTTP Proxy Server Settings for a DMP 4310G, page 11-9

• Configure a Wireless Network Connection, page 11-11

• Prepare Your DMP to Use a Static IP Address Over Ethernet, page 11-14

• Assign a Static IP Address to a Wireless DMP 4400G, page 11-16

• Show the Assigned IP Address, page 11-16

Activate Medianet Support on a DMP 4310G

Note This feature is available exclusively on DMP 4310G endpoints. No other DMP models supports this

feature in this release.

Chapter 11 Configure Network Settings

Procedure

Step 1 Click Network in the Settings area.

Step 2 Choose On from the Medianet Enabled list in the Medianet Services area.

Step 3 Save this changed setting, and then restart your DMP.

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Configure HTTP Proxy Server Settings for a DMP 4310G

Note • The only transport protocol that we can proxy in this release is HTTP over :80 or :8080.

• The only asset types that we can proxy in this release are video and SWF.

You can configure a DMP 4310G to use a proxy server and you can specify which of your content servers should be exempt from this proxy service.

Procedure

Step 1 Click Network in the Settings area.

Procedures

Step 2 Choose Enabled from the Use HTTP Proxy list.

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Procedures

Step 3 Three fields become editable.

Proxy Server IP Address

•

To proxy the playback of video assets from an HTTP server, you must enter the routable IP address of your proxy server. Do not enter a hostname. Do not use any wildcards.

• To proxy the playback of SWF assets from an HTTP server, you can enter either the routable IP

address or the FQDN (DNS-resolvable hostname) of your proxy server. Do not enter any wildcards.

Port — Enter either 80 or 8080. Do not enter any other value.

No Proxy List (IP addresses separated by commas)

• To bypass your proxy when you play video assets from particular HTTP servers, you must enter

comma-separated IP addresses. These identify each content server that should be excluded from proxy. Nonetheless, we continue to proxy video playback from any other HTTP server. Do not enter any hostnames. Do not enter any wildcards.

• To bypass your proxy when you play SWF assets from particular HTTP servers, you can enter either

comma-separated IP addresses or comma-separated FQDNs (DNS-resolvable hostnames). These identify each content server that should be excluded from proxy. Nonetheless, we continue to proxy video playback from any other HTTP server. Do not enter any wildcards.

Chapter 11 Configure Network Settings

Note Proxy settings do not have any effect on RSS traffic. When an RSS request crosses from one Internet

domain to another, your DMP is its own proxy.

Step 4 Click Apply.

Step 5 Click Save Configuration in the Administration list, and then click Save.

Step 6 Click Restart DMP in the Administration list, and then click Restart.

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Configure a Wireless Network Connection

Timesaver Complete this optional procedure at your discretion.

Before You Begin

• Do the hardware and firmware for your DMP support wireless networking? DMP 4305G and

DMP 4310G endpoints do no

–

To verify whether you must use an Ethernet cable, see Tabl e 2-2 on page 2-5.

–

Alternatively, if Table 2-2 on page 2-5 does not describe your DMP model, see its datasheet at

http://cisco.com/go/dms/dmp/datasheets.

• The Broadcast SSID setting must be enabled on your wireless access points (also known as wireless

routers or WLAN controllers). Otherwise, your DMPs cannot connect to your WLAN and are

prevented from obtaining IP addresses.

• We do not support “open” wireless networks. They are a security risk.

• Does a security policy in your network restrict DHCP address assignments to known MAC

addresses? If so, locate the WLAN address printed on a sticker that is affixed to your DMP. Then, share this address with your security policy administrator.

Procedures

• Verify that your wireless network is working correctly, is available, and you understand how it

authenticates connection requests.

• Connect Over Ethernet.

• Log in.

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Procedures

Chapter 11 Configure Network Settings

Procedure

Step 1 Click Wireless Configuration in the Settings list.

Tip Do you see this option in DMPDM? If not, your DMP might not support it. But you can learn whether any firmware

upgrade is available that adds this feature to your DMP model.

• See our release notes — http://cisco.com/go/dms/releasenotes.

• See our compatibility information — http://cisco.com/go/dms/compatibility.

If newer firmware is available, follow the published instructions to obtain it. Then, complete the firmware upgrade procedure in your DMPDM user guide at http://cisco.com/go/dms/dmpdm.

The nature of your Cisco DMS service contract might limit:

• Which upgrades are available to you.

• Where and how you obtain upgrades.

• Whether you must pay anything to obtain upgrades.

To learn about Cisco service contracts, see http://cisco.com/go/cscc.

11-12

Step 2 Choose Enabled from the Wireless Interface list.

Each 802.11 wireless network is assigned a name to distinguish it from other networks. The technical

rm for this network name is Service Set Identifier, or SSID.

Step 3 Double-click the SSID for your network in the Detected Networks table.

When you do not see your SSID in the Detected Networks table, do the following.

a. Enter in the Network SSID field the SSID for your network.

b. Choose from the Security list the security method for your network. Its options are:

• WEP-64bit

• WEP-128bit

• WPA-PSK

• WPA-EAP

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Chapter 11 Configure Network Settings

• WPA2-PSK

• WPA2-EAP

The security method that you choose controls, in part, which fields and options this DMPDM page

ws to you.

sho

• When you see the PSK field and you chose a WEP-based security method, enter in it the key

from which your 64-bit or 128-bit passphrase is cryptographically derived.

• When you see the PSK field and you chose a WPA-based or WPA-2-based security method,

enter in it the pre-shared key for your network.

• When you see the Encryption list, choose from it either TKIP or CCMP AES.

• When you see the EAP list, choose from it either FAST, MD5, or PEAP (ver.0).

• When you see the Username and Password fields, enter in them respectively a valid username

for your wireless network and the password for that username.

c. Choose Enabled from the Dynamic IP Addressing (DHCP) list.

Tip Will you ever deploy your DMP in a wireless network that does not have any DHCP server? If so, you can

configure your DMP to use a static IP address.

Procedures

(Optional) Click Probe to check whether these settings work correctly with your wireless network.

e. When you are satisfied with your choices, Click Select.

f. Click Save Configuration in the Administration list, and then click Save.

Step 4 Disconnect the Ethernet cable from your DMP.

Step 5 Click Restart DMP in the Administration list, and then click Restart.

Step 6 Stop. You have completed this procedure.

Related Topics

• Physical Interfaces (I/O Ports), page 2-4

• Connect Over Ethernet, page 2

• Assign a Static IP Address to a Wireless DMP 4400G, page 11-16

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Chapter 11 Configure Network Settings

Procedures

Prepare Your DMP to Use a Static IP Address Over Ethernet

Timesaver Complete this optional procedure at your discretion. It explains what to do when a DMP’s ultimate deployment site does not

use DHCP.

Before You Begin

• Connect Over Ethernet, page 2.

Obtain an Ethernet crossover cable.

• Do one of the following.

–

Transport your DMP to a site where the local network segment includes a DHCP server and ensure that you have access there to a web browser.

–

Configure any system at your current location to run temporarily as a DHCP server and ensure that you have access to a web browser.

Procedure

Step 1 Connect your DMP to its presentation system.

Step 2 Turn On the presentation system and then do one of the following.

• Use a standard, category 5 (RJ-45) Ethernet cable — either 10/100 or 10/100/1000, depending on

your DMP model — to connect your DMP to the network segment that includes the DHCP server.

• Use an Ethernet crossover cable to connect your DMP directly to the DHCP server.

Step 3 If the DHCP server process is not running yet on the DHCP server, start that process now — along with

any processes that it uses.

Step 4 Turn On your DMP and make a note of the IP address that it shows on its presentation system.

Step 5 Point your browser to the IP address.

Note Is your DMP brand-new? Or, have its settings been restored to factory defaults? If so, DMPDM prompts you to define

a master password for your DMP. You must do this before you can do anything else. See the “Log in” section on page 7-1.

Step 6 When prompted to log in, use the master username and password that you defined.

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DMPDM loads its basic settings page in your browser.

Procedures

Step 7 Choose Disabled from the Dynamic IP Addressing (DHCP) list, and then:

a. Enter in the IP Address field the static IP address that your DMP should use.

b. Enter in the Subnet Mask field the netmask that your DMP should use with its static IP address.

c. Enter in the Default Gateway field the network gateway that your DMP should use with its static

IP address.

d. Enter in the Primary DNS Server field the DNS server that your DMP should use with its static

IP address.

Step 8 (Optional) Will a network address translation (NAT) service give your DMP a private IP address? If so:

a. Choose Yes from the Using NAT list.

b. Enter in the NAT IP Address field the 1-to-1 public address (which is configured on the local router)

that corresponds to the private IP address.

Step 9 Click Apply.

Step 10 Click Save Configuration in the Administration list, and then click Save.

Step 11 Click Restart DMP in the Administration list, and then click Restart.

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Reference

Step 12 Ship or deliver the DMP to its deployment site, and then:

a. Connect it to its presentation system.

b. Connect it to its local network segment.

c. Connect it to its power source.

Step 13 Stop. You have completed this procedure.

Related Topics

• Assign a Static IP Address to a Wireless DMP 4400G, page 11-16

Assign a Static IP Address to a Wireless DMP 4400G

Procedure

Step 1 Log in to your wireless access point as an administrator.

Chapter 11 Configure Network Settings

Step 2 Use its administrative features to assign a static IP address to your DMP.

Step 3 Stop. You have completed this procedure.

Related Topics

• Prepare Your DMP to Use a Static IP Address Over Ethernet, page 11-14

Show the Assigned IP Address

Before You Begin

• If you have not yet obtained an IP address for your DMP, see the quick start guide for your DMP

model type to learn how to connect and set up your DMP.

Procedure

Step 1 Click to learn the IP address of your DMP.

The address is briefly visible on your DMP display.

Step 2 Stop. You have completed this procedure.

Reference

• Network Settings Reference, page 11-17

• FAQs and Troubleshooting, page 11-18

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Chapter 11 Configure Network Settings

Reference

Network Settings Reference

UI Reference: Elements to Define Basic Network Settings

Table 11-1 Elements on the Basic Page

Element Description

Startup URLs

Media The URL or local path that points to an encoded digital video file, which your DMP should load

automatically and show immediately after every restart. The URL or pathname cannot contain any more than 254 characters, cannot contain any spaces, and must use ISO/IEC-8859 (Latin-1)

aracter encoding. The value that you enter is case-sensitive.

Supported transport protocols and URL types are as follows:

• http://<ip_address>/<path_and_filename>

• udp://<ip_address_of_multicast_server>/<port_number>

• file:///tmp/ftproot/usb_1/<path_and_filename> — For files on the internal flash drive

•

file:///tmp/ftproot/usb_2/<path_and_filename> — For files on a mounted USB drive

• file:///tmp/ftproot/CIFS/<path_and_filename> — For files on a mounted network share

Note

Tip To simulate an audio-only file if your DMP does not support their use directly, play an

The video file must be encoded in a way that your DMP supports.

MPEG-2 file that contains all of the audio data that you want to play and contains just one frame of video data.

Browser The HTTP URL of any document that the embedded browser should load automatically and show

ediately after each restart. For example, the URL that you enter might point to an HTML page

imm with an embedded Flash file that animates the logo for your organization. The URL cannot contain any more than 254 characters, cannot contain any spaces, and must use ISO/IEC-8859 (Latin-1)

aracter encoding.

Tip We recommend that you do not point to any document or site that requires human

interaction to be useful, interesting, or entertaining, because there is no keyboard or mouse that you can use to interact with what you show on your DMP display.

Wired Network Configuration

DMP MAC Address An uneditable representation of the MAC address that is associated with the NIC in your DMP.

Dynamic IP Addressing

CP)

(DH

Indicates whether your DMP uses a static IP address or a dynamic IP address. Options in the list are as follows:

• Enabled — Your DMP uses a dynamic IP address that it obtained from a DHCP server.

• Disabled — Your DMP uses a static IP address.

IP Address The IP address that is assigned to your DMP.

Note If your DHCP server changes the IP address assignment for a centrally managed DMP while

the DMP is running, instead of waiting for the DMP to restart, you must restart the DMP. Otherwise, you cannot use DMM-DSM to centrally manage that DMP.

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Chapter 11 Configure Network Settings

Reference

Table 11-1 Elements on the Basic Page (continued)

Element Description

Domain Name The DNS-resolvable domain name for your organization, such as ex

When you disable DHCP and assign a static IP address to your DMP, its configuration to resolve

cal hostnames is no longer completely automatic. You must specify the domain name so that your

lo DNS server can convert local device names, such as server, to fully qualified domain names, such as server.example.com — which are then resolvable to IP addresses for routing.

Subnet Mask The IPv4 netmask that the DMP-local network segment uses.

Default Gateway The IP address that is assigned to whatever router provides outside network access to and from

vices on the DMP-local network segment.

Primary DNS Server The routable IP address or DNS-resolvable hostname of the primary DNS server for whichever

work segment is local to your DMP. We recommend that you enter the IP address, not

net the hostname.

Using NAT Indicates whether your DMP uses private IP addressing. Choose an option from the list.

• Ye s — Your DMP uses a private IP address.

• No — Your DMP does not use a private IP address.

NAT IP Address The globally routable IP address that DMM-DSM should use to manage your DMP, if your DMP

as a private IP address due to network address translation (NAT).

HTTP Proxy

Use HTTP Proxy Indicates whether your DMP uses a proxy server. Choose an option from the list.

• Enabled — Your DMP sends and receives HTTP traffic through the specified proxy.

ample.com.

• Disabled — Your DMP does not use a proxy.

Proxy Server IP

ddress or Hostname

The routable proxy server IP address or DMS-resolvable hostname. DMPDM ignores any address that you enter unless you chose Enabled from the HTTP Proxy list.

Port The logical TCP port number through which the proxy server provides HTTP proxy services.

MPDM ignores any port that you enter unless you chose Enabled from the HTTP Proxy list.

FAQs and Troubleshooting

• DMP Network Connectivity, page 11-18

DMP Network Connectivity

What prevents me from centrally managing my DMP?

Ask yourself these questions.

• Has your DHCP server changed the IP address assignment for your DMP?

• Was your DMP running when its address changed?

If these statements are true, do not wait for your DMP to restart automatically. Instead, restart it

anually. Until it is restarted, it cannot be centrally managed.

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Concepts

CHAPTER

File Storage

Revised: November 24, 2010

• Concepts, page 12-1

• Procedures, page 12-2

• Reference, page 12-3

• Understand Internal Storage Capacity, page 12-1

• Performance Guidelines for Local Storage, page 12-2

• Local Storage Restrictions for DMP 4310G, page 12-2

Understand Internal Storage Capacity

Internal storage media is formatted to this capacity:

• For a DMP 4305G — 2 GB

• For a DMP 4310G — 32 GB

• For a DMP 4400G — 4 GB

The total available space for internal file storage:

• For a DMP 4305G — 2 GB.

• DMP 4310G —

• For a DMP 4400G — 2.8 GB.

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Procedures

Performance Guidelines for Local Storage

We recommend that you do not upload files to the /tmp/ftproot subdirectory. Instead, use /tmp/ftproot/usb_1.

If you upload files to /tmp/ftproot accidentally, and then DMP performance suffers, you can restore your

P to its normal operating condition easily. Just unplug it, wait 15 seconds, and then plug it in again.

Note This method deletes the files that you uploaded.

Local Storage Restrictions for DMP 4310G

A DMP 4310G that uses an attached USB storage volume might corrupt or erase data on this attached volume. Likewise, a DMP 4310G might lose its ability to mount this attached volume. After the DMP reaches this general state, it sometimes reports incorrectly that the attached volume is still mounted and working.

These problems can occur when you disconnect the external volume from the upper USB interface on a

MP 4310G and then, without any delay, plug it immediately into the lower USB interface on the same

D DMP. However, these problems do not occur in every such case. In our tests, they occurred approximately 1 percent of the time.

To reduce your possible exposure to these problems, wait no less than 3 seconds after you connect or

isconnect an attached volume, before you do the reverse. In our tests, this best practice eliminated

d the risk.

Chapter 12 File Storage

Restart the DMP if it merely unmounts its attached volume.

There is no workaround after the attached volume is erased or its data becomes corrupted. All that you

an do after the fact is reformat the volume and restore its data from a recent backup.

Procedures

• Define Storage Settings, page 12-2

Define Storage Settings

• Manage Permissions for Internal Storage, page 12-2

• Mount or Unmount a Network Share, page 12-3

Manage Permissions for Internal Storage

You can set the permissions for internal storage in your DMP.

Procedure

Step 1 Click Internal Storage in the Settings list.

Step 2 View or edit the values, then click Apply.

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Cisco DMS-DMP-4300G, DMP 4305G, DMP 4310G, DMP 4400G User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual