Cisco Digital Media System 3.5, DMS 3.5 Administration Manual

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Cisco Digital Media System 3.5 Appliance Administration Guide

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Cisco Digital Media System 3.5 Appliance Administration Guide

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CONTENTS

Preface iii

Objective iii

Audience iii

Document Organization iv

Document Conventions iv

Related Documentation

Refer to the Cisco Digital Media System Documentation Roadmap for a list of related documentation:

http://www.cisco.com/en/US/products/ps6681/products_documentation_roadmap09186a0080720650.h tml

Changes to This Document

Table 1 lists the technical changes made to this document since it was first printed.

Obtaining Documentation

Cisco documentation and additional literature are available on Cisco.com. This section explains the product documentation resources that Cisco offers.

Cisco.com

You can access the most current Cisco documentation at this URL:

http://www.cisco.com/techsupport

You can access the Cisco website at this URL:

http://www.cisco.com

You can access international Cisco websites at this URL:

http://www.cisco.com/public/countries_languages.shtml

Table 1 Changes to This Document

Revision Date Change Summary

OL-11574-01 October, 2006 Initial release of the document

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Preface

Documentation Feedback

Product Documentation DVD

The Product Documentation DVD is a library of technical product documentation on a portable medium. The DVD enables you to access installation, configuration, and command guides for Cisco hardware and software products. With the DVD, you have access to the HTML documentation and some of the PDF files found on the Cisco website at this URL:

http://www.cisco.com/univercd/home/home.htm

The Product Documentation DVD is created and released regularly. DVDs are available singly or by subscription. Registered Cisco.com users can order a Product Documentation DVD (product number DOC-DOCDVD= or DOC-DOCDVD=SUB) from Cisco Marketplace at the Product Documentation Store at this URL:

http://www.cisco.com/go/marketplace/docstore

Ordering Documentation

You must be a registered Cisco.com user to access Cisco Marketplace. Registered users may order Cisco documentation at the Product Documentation Store at this URL:

http://www.cisco.com/go/marketplace/docstore

If you do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do

Documentation Feedback

You can provide feedback about Cisco technical documentation on the Cisco Technical Support & Documentation site area by entering your comments in the feedback form available in every online document.

Cisco Product Security Overview

Cisco provides a free online Security Vulnerability Policy portal at this URL:

http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html

From this site, you will find information about how to do the following:

• Report security vulnerabilities in Cisco products

• Obtain assistance with security incidents that involve Cisco products

• Register to receive security information from Cisco

A current list of security advisories, security notices, and security responses for Cisco products is available at this URL:

http://www.cisco.com/go/psirt

To see security advisories, security notices, and security responses as they are updated in real time, you can subscribe to the Product Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed. Information about how to subscribe to the PSIRT RSS feed is found at this URL:

http://www.cisco.com/en/US/products/products_psirt_rss_feed.html

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Preface

Product Alerts and Field Notices

Reporting Security Problems in Cisco Products

Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you have identified a vulnerability in a Cisco product, contact PSIRT:

• For emergencies only—security-alert@cisco.com

An emergency is either a condition in which a system is under active attack or a condition for which a severe and urgent security vulnerability should be reported. All other conditions are considered nonemergencies.

• For nonemergencies —psirt@cisco.com

In an emergency, you can also reach PSIRT by telephone:

• 1 877 228-7302

• 1 408 525-6532

Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product (for example, GnuPG) to

encrypt any sensitive information that you send to Cisco. PSIRT ca n work with information that has been encrypted with PGP versions 2.x through 9.x.

Never use a revoked encryption key or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one linked in the Contact Summary section of the Security Vulnerability Policy page at this URL:

http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html

The link on this page has the current PGP key ID in use.

If you do not have or use PGP, contact PSIRT to find other means of encrypting the data before sending any sensitive material.

Product Alerts and Field Notices

Modifications to or updates about Cisco products are announced in Cisco Product Alerts and Cisco Field Notices. You can receive Cisco Product Alerts and Cisco Field Notices by using the Product Alert Tool on Cisco.com. This tool enables you to create a profile and choose those products for which you want to receive information.

To access the Product Alert Tool, you must be a registered Cisco.com user. (To register as a Cisco.com user, go to this URL: http://tools.cisco.com/RPF/register/register.do) Registered users can access the tool at this URL: http://tools.cisco.com/Support/PAT/do/ViewMyProfiles.do?local=en

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Obtaining Technical Assistance

Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The Cisco Technical Support & Documentation website on Cisco.com features extensive online support resources. In addition, if you have a valid Cisco service contract, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact your reseller.

Cisco Technical Support & Documentation Website

The Cisco Technical Support & Documentation website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day at this URL:

http://www.cisco.com/techsupport

Access to all tools on the Cisco Technical Support & Documentation website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do

Note Use the Cisco Product Identification Tool to locate your product serial number before submitting a

request for service online or by phone. You can access this tool from the Cisco Technical Support & Documentation website by clicking the Tools & Resources link, clicking the All Tools (A-Z) tab, and then choosing Cisco Product Identification Tool from the alphabetical list. This tool offers three search options: by product ID or model name; by tree view; or, for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.

Tip Displaying and Searching on Cisco.com

If you suspect that the browser is not refreshing a web page, force the browser to update the web page by holding down the Ctrl key while pressing F5.

To find technical information, narrow your search to look in technical documentation, not the entire Cisco.com website. On the Cisco.com home page, click the Advanced Search link under the Search box and then click the Technical Support & Documentation radio button.

To provide feedback about the Cisco.com website or a particular technical document, click Contacts & Feedback at the top of any Cisco.com web page.

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Preface

Obtaining Additional Publications and Information

Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL:

http://www.cisco.com/techsupport/servicerequest

For S1 or S2 service requests, or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.

To open a service request by telephone, use one of the following numbers:

Asia-Pacific: +61 2 8446 7411 Australia: 1 800 805 227 EMEA: +32 2 704 55 55 USA: 1 800 553 2447

For a complete list of Cisco TAC contacts, go to this URL:

http://www.cisco.com/techsupport/contacts

Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.

Severity 1 (S1)—An existing network is “down” or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operations are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Severity 3 (S3)—Operational performance of the network is impaired while most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

• The Cisco Online Subscription Center is the website where you can sign up for a variety of

Cisco e-mail newsletters and other communications. Create a profile and then select the subscriptions that you would like to receive. To visit the Cisco Online Subscription Center, go to this URL:

http://www.cisco.com/offer/subscribe

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Preface

Obtaining Additional Publications and Information

• The Cisco Product Quick Reference Guide is a handy, compact reference tool that includes brief

product overviews, key features, sample part numbers, and abbreviated technical specifications for many Cisco products that are sold through channel partners. It is updated twice a year and includes the latest Cisco channel product offerings. To order and find out more about the Cisco Product Quick Reference Guide, go to this URL:

http://www.cisco.com/go/guide

• Cisco Marketplace provides a variety of Cisco books, reference guides, documentation, and logo

merchandise. Visit Cisco Marketplace, the company store, at this URL:

http://www.cisco.com/go/marketplace/

• Cisco Press publishes a wide range of general networking, training, and certification titles. Both new

and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:

http://www.ciscopress.com

• Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering

professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:

http://www.cisco.com/ipj

• Networking products offered by Cisco Systems, as well as customer support services, can be

obtained at this URL:

http://www.cisco.com/en/US/products/index.html

• Networking Professionals Connection is an interactive website where networking professionals

share questions, suggestions, and information about networking products and technologies with Cisco experts and other networking professionals. Join a discussion at this URL:

http://www.cisco.com/discuss/networking

• “What’s New in Cisco Documentation” is an online publication that provides information about the

latest documentation releases for Cisco products. Updated monthly, this online publication is organized by product category to direct you quickly to the documentation for your products. You can view the latest release of “What’s New in Cisco Documentation” at this URL:

http://www.cisco.com/univercd/cc/td/doc/abtunicd/136957.htm

• World-class networking training is available from Cisco. You can view current offerings at

this URL:

http://www.cisco.com/en/US/learning/index.html

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Introduction

This document describes how to install, backup and recover the Cisco Digital Media System (DMS) 3.5

Appliances. The following appliances constitute a Cisco DMS 3.5 system:

• Cisco Video Portal 3.5 and Video Portal Reports 3.5 on MCS 7825-H2 or MCS 7835-H1

• Cisco Digital Media Manager 3.5 on MCS 7835-H1

Glossary

Table 1-1 lists the major terms used in this document and provides their definitions.

About the Cisco Digital Media System

The Cisco Digital Media System (DMS) is a suite of software applications running on dedicated Cisco Media Convergence Server (MCS) appliances that help enable organizations of all sizes to effectively create, manage and deliver live and on-demand video over an IP network to any audience. Leveraging Cisco's best practices from more than a decade of video and Internet initiatives, DMS provides a comprehensive, high-quality media experience for delivery of critical information to end users with flexibility, clarity, and impact.

Table 1-1 Glossary

Term Definition

AAI Appliance administration interface for configuring each DMS server appliance

ACNS Cisco Application for Content and Networking Systems: software that runs on the

Cisco Wide Area Application Engine platform for content distribution.

DMM Cisco Digital Media Manager: A Web-based application that allows content authors

to easily manage and publish content to the Cisco Video Portal or other end devices.

DMS Cisco Digital Media System: product family containing the Video Portal and Digital

Media Manager.

IE Microsoft Internet Explorer browser.

WAE Cisco Wide Area Application Engine: hardware platform for application and content

services.

WM Windows Media player or code.

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Chapter 1 Introduction

About the Cisco Digital Media System

The Cisco DMS includes the following:

• Cisco Video Portal and Reporting Tool: A Web-based video portal audiences can use to browse,

search, and view content interactively and a Web-based reporting tool.

• Cisco Digital Media Manager (DMM): A Web-based application that allows content authors to

easily manage and publish content to the Cisco Video Portal or other end devices.

Applications

You can use the Cisco Digital Media System to perform the following functions:

• Communicate effectively to targeted customers, investors, press, and analysts.

• Offer live and on-demand events and meetings to geographically dispersed audiences.

• Deliver critical information and training to employees, suppliers, and partners.

• Provide educational content to students.

Cisco Video Portal

The Cisco Video Portal utilizes standard Web technologies to allow you to deliver a compelling live and on-demand video experience to your audiences. The Video Portal fits easily into your organization's existing IT infrastructure and supports established video formats including Windows Media, Real, and Flash.

The interface allows users to conveniently and quickly browse, search, and view content interactively. The Video Portal provides the following benefits for users:

• Program Guide Listing and Keyword Search—Easily locate media by content category, title, or

keyword.

• Customizable Play lists—A dynamic list of videos programmed by content publishers or

bookmarked by individual users.

• Supplemental Content—View supplemental information with each video such as tickers, further

reading, related videos, Web sites, and downloadable materials.

• Advanced Player Controls and Full Screen—Optimize the viewing experience with enhanced

control of video playback.

• Simultaneous Playback and Thumbnail Preview—Preview other videos during main video

playback.

• Tracking and Reporting—Capture, report, and export content usage.

The Video Portal is accessible to end users via a Web browser and is available in three templates:

1. Flash Only—Runs within a Flash browser plugin and supports video content encoded in the Flash

Sorenson codec.

2. Flash/Windows Media—Runs in a Flash browser plugin in conjunction with a Windows Media

browser plugin and supports video content encoded in the Windows Media codec.

3. Flash/Real—Runs in a Flash browser plugin in conjunction with a Real Player browser plugin and

supports video content encoded in the Real Player codec.

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Chapter 1 Introduction

About the Cisco Digital Media System

Cisco Digital Media Manager

The Cisco Digital Media Manager (DMM) is a Web-based, easy-to-use content management application for organizing and publishing digital media. This tool is designed to help content authors upload, catalogue, edit, package, and publish all video content to the Cisco Video Portal or other end device.

The Cisco DMM features allow content publishers to perform the following tasks:

• Easily customize the Cisco Video Portal look-and-feel.

• Add and archive content and assign metadata and keywords.

• Create and manage play lists, ticker alerts, messages, and promotional interstitials.

• Preview content and manage approval workflow.

• Schedule instant and future deployments.

• Take advantage of compatibility with Cisco ACNS and Cisco Wide Area Engines.

• Manage administrator accounts and permissions.

DMS 3.5 Requirements

Table 1-2 outlines the two possible DMS configurations: Class 1 can handle up to 500 concurrent

sessions, which uses an MCS-7825 as a hardware platform for the Video Portal and Video Portal Reports, and Class 2 can handle up to 1,000 concurrent sessions, which uses an MCS-7835 for a Video Portal and Video Portal Reports.

Table 1-3 outlines the client hardware and software requirements for operating components of the Cisco

DMS 3.5. It illustrates the different OS/browser/plugin/codec combinations supported by each Video Portal template. The DMM client requirements are identical to the Video Portal client requirements. You will need to know this information in order to properly configure the connected Cisco Video Portal.

Please refer to the DMS 3.5 Release Notes for any caveats and the Cisco Video Portal User Guide for more information.

Table 1-2 DMS 3.5 Server Appliance Configuration Options

Configuration DMM 3.5

Cisco Video Portal 3.5 + Video Portal Reports 3.5

Class 1 MCS-7835-H1 MCS-7825-H2

Maximum Threshold: 500 concurrent sessions

Class 2 MCS-7835-H1 MCS-7835-H1

Maximum Threshold: 1,000 concurrent sessions

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Chapter 1 Introduction

About the Cisco Digital Media System

The Cisco Video Portal Reporting Tool 3.5 Client Requirements for browsers are:

• Windows:

–

Internet Explorer 5.5 (Minimum) with Adobe SVG Plug-in 3.0 or greater

–

Firefox 1.5 or greater

• Linux/Unix:

–

Firefox 1.5 or greater required

• Mac:

–

Firefox 1.5 or greater required

Table 1-3 Cisco Video Portal Template and Cisco DMM 3.5 Client Requirements

Video Portal Template Required Browser Plug-ins Supported Browser Supported Codec

Flash Only Flash 7+ (Minimum) Flash 8 +

(Recommended)

Windows:

• Internet Explorer 6.0 or greater,

Mozilla 1.8 or greater, or Firefox

1.07 or greater (Recommended)

Linux/Unix:

• Mozilla 1.0 (Minimum) or

Firefox 1.5 (Minimum)

• Mozilla 1.8 or greater, or Firefox

1.07 or greater (Recommended)

Mac:

• Safari 2.0 (Minimum)

• Safari 2.0 or Firefox 1.5 or

greater (Recommended)

Flash 7+ Sorenson

Flash/Windows Media

Flash 7+ and Windows Media 9+ (Minimum)

Flash 8+ and Windows Media 10+ (Recommended)

Windows:

• Internet Explorer 6.0 or greater,

Mozilla 1.8 or greater, or Firefox

1.5 or greater (Recommended)

Windows Media 9+

Flash/Real Player Flash 7+ and Real One+

(Minimum)

Flash 8+ and Real 10+ (Recommended)

Windows:

• Internet Explorer 6.0 or greater,

Mozilla 1.8 or greater, or Firefox

1.5 or greater (Recommended)

Linux/Unix:

• Mozilla 1.0 (Minimum) or

Firefox 1.0 (Minimum)

• Mozilla 1.8 or greater, or Firefox

1.5 or greater (Recommended)

Mac:

• Safari 2.0 (Minimum)

• Safari 2.0 or Firefox 1.5 or

greater (Recommended)

Real Player 8+

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Chapter 1 Introduction

About the Cisco Digital Media System

DMS 3.5 Setup Prerequisites

The following procedures must be completed before setting up a DMS Server Appliance:

1. Procure a separate computer and ensure that it will have network access to the DMS server

appliances.

2. On that computer, acquire the necessary client software according to the client requirements

specified for each application above.

3. Ensure Port 22 is not blocked between the Video Portal server appliance and the DMM server

appliance.

4. Ensure the DMM server appliance is not blocked on Port 8080 for authorized users.

5. Ensure that the Video Portal server appliance is not blocked on Port 80 for authorized users (Video

Portal) and Port 8080 for authorized users (Video Portal Reports).

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Chapter 1 Introduction

About the Cisco Digital Media System

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Setting up the Video Portal

This chapter describes the procedure for setting up the Cisco Video Portal for the DMS 3.5 Server Appliance as well as listing the requirements and prerequisites.

Setting up the Video Portal 3.5 Server Appliance

Before you begin to install and configure the Video Portal 3.5 Server Appliance, gather your network configuration information: DHCP or Static (IP address, subnet mask, and gateway).

Step 1 Plug in the redundant power cables at the back of the server appliance.

Step 2 Plug in the network cable to Port 1 at the back of the server appliance.

Step 3 Connect the server appliance to a monitor using the VGA output in the back of the server appliance.

Step 4 Connect the server appliance to a standard PS2 keyboard using the purple PS2 port located in the back

of the server appliance.

Step 5 Power On the server appliance.

The First boot config tool screen automatically appears the first time you boot the Video Portal server appliance and takes you to the DMS appliance administration interface (AAI).

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Chapter 2 Setting up the Video Portal

Step 6 Press Enter when you see this screen.

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Chapter 2 Setting up the Video Portal

Step 7 Enter the appliance hostname in the HOSTNAME Configuration field and press Enter.

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Chapter 2 Setting up the Video Portal

Step 8 The DHCP Configuration screen appears. If the server appliance gets the IP address automatically from

DHCP server, select Yes and press Enter; otherwise, select No and press Enter.

Caution DHCP is not recommended. If the IP address of the Video Portal server appliance expires, you must

reconfigure the DMM application for successful deployments.

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Chapter 2 Setting up the Video Portal

Step 9 If you selected DHCP, skip the following section and go to Time Zone configuration in Step 15. If DHCP

is not enabled, enter the IP address, subnetmask, default gateway, primary DNS and, if available, a secondary DNS and press Enter.

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Chapter 2 Setting up the Video Portal

Step 10 Confirm the network settings. The example below reflects the sample configurations specified above.

Press Enter if all the information is correct. If it is incorrect, use the arrow keys to navigate to No and press Enter.

Please standby until the network settings are applied.

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Chapter 2 Setting up the Video Portal

Step 11 Select No and press Enter to disable Auto Negotiation. Select Ye s and press Enter to enable Auto

Negotiation.

Step 12 If you turned on Auto Negotiation, go to Step 15. Set the NIC speed to 10, 100, or 1000Megabits.

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Chapter 2 Setting up the Video Portal

Step 13 Set your NIC to either full or half duplex.

Step 14 Confirm the NIC speed and duplex.

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Chapter 2 Setting up the Video Portal

Step 15 At the Time Zone Selection screen, select the time zone by using the Up/Down arrow keys. Use the Tab

and press the Spacebar to select/deselect System clock uses UTC. Press the Tab again to navigate to the OK button and press Enter.

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Chapter 2 Setting up the Video Portal

Step 16 Confirm the Time Zone. Press Enter if all the information is correct. If it is incorrect, use the arrow keys

to navigate to No and press Enter to reconfigure your settings.

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Chapter 2 Setting up the Video Portal

Step 17 Select the date and use the Ta b and Up/Down arrow keys to change the month and year. Tab and use

Up/Down and Left/Right arrow keys to select the day. Tab to the OK button and press Enter to submit the changes.

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Step 18 Confirm the date. Press Enter if all the information is correct. If it is incorrect, use the arrow keys to

navigate to No and press Enter to reconfigure your settings.

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Step 19 Select the time in 24 hour format: Tab and use the Up/Down arrow keys to set the hour, minutes and

seconds. Tab to the OK button and press Enter to submit the changes.

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Step 20 Confirm the time. Press Enter if all the information is correct. If it is incorrect, use the arrow keys to

navigate to No and press Enter to reconfigure your settings.

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Chapter 2 Setting up the Video Portal

Step 21 Select the video portal supported formats. These are all the media formats your content will be encoded

in, hence the Video Portal template you will be supporting. By default, the Windows Media and Flash Video is supported. Use the Up/Down arrow keys to highlight the media format, use the Spacebar to select/deselect and press Enter to submit the changes.

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Chapter 2 Setting up the Video Portal

Step 22 If you selected two or more media formats to support, you will be prompted to select the primary media

format supported by the Video Portal. If a client machine accessing the Video Portal meets the requirements of all of the media formats you chose to support, highlight the media type you prefer them to receive by using the Up/Down arrow keys and press Enter.

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Chapter 2 Setting up the Video Portal

Step 23 If you selected three or more media types to support, you will be prompted to select the tertiary media

format supported by the Video Portal. If a client machine accessing the Video Portal does not meet the requirements for the primary media type but meets the requirements for the two other types of supported media, highlight the media format you would prefer them to receive by using the up and down arrows, then press Enter.

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Step 24 If you select four or more media types to support, you are prompted with the following screen. Select

the tertiary media format supported by the Video Portal. If a client machine accessing the Video Portal does not meet the requirements for the primary media type but meets the requirements for the two other types of supported media, highlight the media format you would prefer them to receive by using the up and down arrows, then press Enter.

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Step 25 The preferred media format order is now displayed for your information. Press Enter to submit the

changes.

Step 26 Enter the Video Portal instance name in the Video Portal Instance Name field Press Enter. This is used

to generate a direct URL for to the Video Portal.

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Step 27 The instance name now appears on the screen. Press Enter to confirm the name and continue. If you

made an error, you can go back into the AAI after the first boot process to modify these settings.

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Step 28 Set the password for admin user and press Enter. This user account is the default administrator account

for this server appliance. Your password cannot be null. The password should be at least six (6) characters long.

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Step 29 Confirm the password for admin user.

Step 30 Press Enter to confirm the admin user password at the password confirmation screen.

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Step 31 Set the password for pwadmin user. The password admin account allows you to reset your admin user

password if you were to forget it. The password cannot be null. The password should be at least six (6) characters long.

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Step 32 Press Enter to confirm the pwadmin user password at the password confirmation screen.

Step 33 You will receive confirmation of your pwadmin password change. Press Enter to continue.

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You will see the following screen indicating the end of the first boot.

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The Cisco DMS login screen appears. You can now login using the AAI by using the admin username and new password, or to the pwadmin AAI by using the pwadmin username and new password.

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Installing the Cisco Digital Media Manager 3.5 Appliance

Before you begin to install the Digital Media Manager (DMM) 3.5 Server Appliance, gather your network configuration information: DHCP or Static (IP address, subnet mask, and gateway).

Step 1 Plug in the redundant power cables at the back of the server appliance.

Step 2 Plug in the network cable to the port 1 at the back of the server appliance.

Step 3 Connect the server appliance to a monitor using the VGA output in the back of the server appliance.

Step 4 Connect the server appliance to a standard PS2 keyboard using the purple PS2 port located in the back

of the server appliance.

Step 5 Power On the server appliance.

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Step 6 The first boot config tool starts automatically the first time you boot the DMM server appliance, taking

you into the DMS appliance administration interface (AAI). Press Enter when you see the screen below.

Step 7 Enter the appliance hostname in the HOSTNAME Configuration field and press Enter.

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Step 8 The DHCP configuration screen follows. If the server appliance gets the IP address automatically from

the DHCP server, select Yes .

Caution DHCP is not recommended. If the IP address of the Video Portal server appliance expires, you must

reconfigure the DMM application for successful deployments.

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Step 9 If DHCP is selected, skip the following section and go to the Time Zone configuration in Step 15. If

DHCP is not enabled, enter the IP address, subnetmask, default gateway, primary dns and, if available, a secondary dns.

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Step 10 Confirm the network settings. The example below reflects the sample configurations specified above.

Press Enter if all the information is correct. If it is incorrect, use the arrow keys to navigate to No and press Enter.

Please standby until the network settings are applied.

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Step 11 If your network infrastructure requires you to manually specify network negotiation settings, select No

and press Enter.

Step 12 If you turned on Auto Negotiation, go to Step 15. Set the NIC speed to 10, 100, or 1000Megabits.

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Step 13 Set your NIC to either full or half duplex.

Step 14 Confirm the NIC speed and duplex.

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Step 15 At the Time Zone Selection screen, select the time zone by using the Up/Down arrow keys. Use the Ta b

and press the Spacebar to select/deselect System clock uses UTC. Press the Tab again to navigate to the OK button and press Enter.

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Step 16 Confirm the Time Zone. Press Enter if all the information is correct. If it is incorrect, use the arrow keys

to navigate to No and press Enter to reconfigure your settings.

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Step 17 Select the date. Ta b and use the Up/Down arrow keys to change the month and year. Ta b and use the

Up/Down and Left/Right arrow keys to select the day. Ta b to the OK button and press Enter to submit.

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Step 18 Confirm the date. Press Enter if all the information is correct. If it is incorrect, use the arrow keys to

navigate to No and press Enter to reconfigure your settings.

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Step 19 Select the time in 24 hour format. Tab and use Up/Down arrow keys to set the hour, minutes, and

seconds. Tab to the OK button and press Enter to submit.

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Step 20 Confirm the time. Press Enter if all the information is correct. If it is incorrect, use the arrow keys to

navigate to No and press Enter to reconfigure your settings.

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Step 21 Enter the password for admin user and press Enter. This user account is the default administrator

account for this server appliance. Your password cannot be null and must be at least 6characters long.

Step 22 Confirm the password for admin user by pressing Enter.

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Step 23 You will receive confirmation of your admin password change. Press Enter to continue.

Step 24 Set the password for pwadmin user and press Enter. The password admin account allows you to reset

your admin user password if you were to forget it. The password cannot be null and must be at least 6characters long.

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Step 25 Confirm the password for pwadmin user by pressing Enter.

Step 26 You will receive confirmation of your pwadmin password change. Press Enter to continue.

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You will see the following screen indicating the end of the first boot.

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Step 27 You can now login using the AAI by using the admin username and new password, or to the pwadmin

AAI by using the pwadmin username and new password.

Configuring the Cisco Digital Media Manager (DMM) 3.5

Before you begin to install and configure the Digital Media Manager (DMM) 3.5 Server Appliance, you will need the following information:

• Gather Video Portal information:

–

Take note of the Video Portal IP Address displayed on the home page.

–

Take note of the Video Portal instance name displayed on the home page.

• Gather Digital Media Manager information:

–

Take note of the Digital Media Manager URL displayed on the home page.

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Perform the following steps to configure the DMM:

Step 1 In your browser, enter the Digital Media Manager URL:

http://<DMM_IPAddress>:8080/DMM/

The DMM Installation Configuration screen appears.

Step 2 Superuser Email field—Enter an email address for the user who is the DMM superuser.

Step 3 Superuser Password field—Enter a password for the superuser.

Step 4 Superuser Password Confirm field—Confirm the password you entered in the superuser password

field.

The password must meet the following conditions:

• Be at least 6 characters long.

• Use mixed case (upper and lower).

• Contain at least one numerical digit.

Step 5 Server Base URL for DMM Application Server—The DMM will pre-populate this field with the path

in which it was installed. Verify this URL and modify if it is incorrect.

Step 6 Software License Key—Enter your DMM software license key and validate it by clicking on the orange

Validate button.

Note To use the Cisco DMS Software, you must activate the software license on the device by entering

the software key when prompted. To obtain the license key:

Contact the technical support team trained to support DMS products at: dms-softwarekeys@cisco.com.

If a CD shipped with your Cisco hardware device, it may contain the required license file and instructions for activating the license on your device.

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Step 7 IP or fully qualified domain name—This is the IP address that shows up on the Video Portal AAI in

blue right next to the red IP.

Step 8 Installed Instance Name—This is the instance name that shows up on the Video Portal AAI in blue right

next to the red Instance.

Step 9 Click Proceed with DMM Installation and wait while the DMM database tables are created. Once the

database is complete, the next page will confirm and summarize the database creation results.

Step 10 Verify that your installation was successful by clicking on the link entitled “launching the Cisco Video

Portal link.” This will launch the plugin detector page of the Video Portal (in your production environment), subsequently launching the Video Portal itself.

Step 11 Return to the DMM window and click Logout located in the upper right-hand corner. Log into DMM

using the password you just created for the superuser account to verify:

Username:superuser Password:<yournewpassword>

Once you are logged in to the DMM, perform the following steps to establish your DMM configuration settings:

Step 1 Click on the Setup tab in the DMM’s navigation bar. You will be directed to the DMM sub-tab.

Step 2 Modify the following Global Variables:

a. Application Administrator Contact Email—The mailto email address to which users of this

application send help requests.

b. Deployment Email Reply To—The reply to email address for all Deployment Notification emails

(when DMM users want to reply to the automated deployment notification emails).

c. Deployment CC Email Recipient—The CC email address for all Deployment Notification emails.

d. Password Retrieval Email—The email address to which users will send a password retrieval

request.

e. Metadata Checkout Duration—The time, in minutes, for which metadata gets locked by a user

while another user is editing it.

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f. Scheduled Deployment Interval—The interval, in minutes, at which the Digital Media Manager

checks to see if a scheduled deployment needs to be processed. This applies to scheduled future deployments. Immediate deployments occur instantly.

g. Default Content Provider—This is the default Content Provider name assigned to a Program when

a new Program is created.

h. E-mail Server—The DMM generates automatic deployment and approval emails that require

notifications that require an SMTP mail server. Enter your mail server's domain.

i. Application Server Base—The base domain of the URL to your application server hosting the

Digital Media Manager.

j. Upload URL—The absolute URL to the temporary upload directory for binary assets (maps to

variable #11) where uploaded files can be accessed in the browser.

k. Upload Path on Local File System—The local file system path to the temporary upload directory

for binary assets (maps to variable #10) required to specify where all uploaded files will reside on the DMM's server.

l. Preview URL—The absolute URL to the temporary staging directory for storing binary assets

(maps to variable #13) required to enable the DMM's preview function.

m. Preview Path on Local File System—The local file system path for storing files to be previewed

in the Preview Digital Media. This path can be the same as variable #11.

Step 3 Click Save Configuration Parameters to commit your settings.

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Step 4 Specify the appropriate Video Portal configuration settings.

Step 5 Click the Video Portal sub-tab.

Step 6 Modify the following Video Portal settings:

a. Video Portal Server Base—The base domain of the URL to your server hosting the Video Portal.

b. The URL to the live video portal—The URL to the video portal instance.

c. Default Audio Only Image (400x300 pixels)—The default image that is displayed globally for any

content offering that does not have its own when a piece of content is an audio file. This only applies to the Flash version of the Digital Media.

Note Ensure that the file being referenced resides in the path specified in the Upload Path on File

System in the Global Variables, variable #11.

Note The JPG format must be non-progressive JPG.

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d. Default Preview Image (100x75 pixels)—The default image that is displayed globally for any

content offering that does not have its own preview animation or image.

Note The JPG format must be non-progressive JPG.

e. Supported Media Types—Determine which formats will be available for the content offerings in

the Video Portal. Check off all applicable options (Flash, Windows Media, and Real).

f. The Default Preview Format—Determines which version of the Video Portal (Flash, Windows

Media, or Real) and consequently, the content format gets displayed in the DMM's preview function. Select the appropriate format. There can be only one chosen preview format at any given time.

Note These formats must match those set in the Video Portal Supported Media Formats in the Video

Portal AII.

g. Click Save Portal Parameters to commit all your Video Portal settings.

Step 7 Specify the appropriate Deployment Locations for all file types.

a. From the Configuration Manager module, select the Deployment Locations sub-tab or locate the

“Deploy Locations” page in your browser at

http://<DMM_AppServer:8080>/DMM/DeploymentLocations.jsp.

The file types are defined as follows:

• Flash Video Files: All Flash Video files (in the form of .flv) that serve as the Flash Video

alternative of a video offering, and all files specified as the video preview (in the form of .swf or non-progressive .jpg).

• Windows Media Video Files—All Windows Media video files (in the form of .wmv) that serve

as the Windows Media alternative of a video offering.

• Real Video Files—Real Player files (in the form of .rm) that serve as the Real Player alternative

for a video offering.

• Support Files—All non-video binary files that serve as supporting images (in the form of .swf

or non-progressive .jpg).

• Video Portal Metadata Files—Contains information pertinent to the video portal appliance,

should be setup as sftp with the password of the Video Portal admin user set in the Video Portal AAI.

Note You must populate all media format types with a valid Root File Directory and valid Root URL path in

order to successfully deploy files of any type. You cannot change the connection type login name and root file directory for Video Portal Metadata Files.

Step 8 For each file type listed above specify the location to which the files will be deployed. You have the

option to deploy files to the local server or to a remote location.

a. Select a Connection Type—LOCAL, FTP, SFTP, or SCP.

Local deployments will deploy files to the local server. FTP, SFTP, or SCP deployments will transfer files to a remote server.

b. If the Connection Type is FTP, SFTP, or SCP enter the following additional information:

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• Enter the IP Address—The address or Hostname of the remote destination server where the

files will be deployed to.

• Enter the Login Name—The login name to use for logging into the destination server through

FTP, SFTP, or SCP.

• Enter the Login Password—The password used to log in to the destination server for the login

name specified earlier.

c. Enter the Root File Directory—The absolute directory path to where the files will be deployed to.

d. Enter the Root URL Path—Absolute URL that maps to where the files will be hosted and

referenced by the Video Portal and select the Deployment.

Step 9 Click Save Deployment Locations for all File Types.

Step 10 Test the deployment:

a. Select the DMM’s Video Portal tab.

b. Click the Schedule New Deployment link.

c. Under the Video Part Selection section (section #1), select the check box for the Program > Video

> Video Part entitled Cisco Digital Media System > Powerful Tools for Media Delivery > Part 1.

d. Under the Deployment Time section (section #4), click on the Schedule Immediately button to

deploy the pre-loaded content and metadata immediately.

e. Click Create Deployment to deploy the content.

Note You must have popup blockers disabled.

f. Access the Video Portal you installed to ensure that the content and metadata was appropriately

deployed.

The installation and configuration of the DMM 3.5 Appliance is now complete.

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This chapter contains information for installing and configuring the Cisco Video Portal appliance administration interface (AAI).

Perform the following steps to install the Cisco Video Portal AAI:

Step 1 At the boot prompt enter the username “admin” and the password you setup earlier at firstboot.

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The Main Window appears.

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Perform the following steps to configure the system information for the Cisco Video Portal AII.

Step 1 Highlight the SHOW_INFO menu item from the main screen and press Enter.

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The Cisco Video Portal information displays on the screen.

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Perform the following steps to configure Cisco Video Portal Control.

Step 1 Highlight VP_CONTROL and press Enter.

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Step 2 Select Supported Media and press Enter.

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Step 3 Select the video portal supported formats. These are all the formats you would like your video portal to

support. By default Windows Media and Flash Video is supported. Press the Up/Down arrow keys to highlight video, press Spacebar to select/deselect, press Enter to submit.

Step 4 Select the video portal supported formats. These are all the media formats your content will be encoded

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Step 5 If you selected two or more media formats to support, you will be prompted to select the primary media

format supported by the Video Portal. If a client machine accessing the Video Portal meets the requirements of all of the media formats you chose to support, highlight the media type you would prefer them to receive by using the Up/Down arrow keys and press Enter.

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Step 6 If you selected three or more media types to support, you will be prompted to select the secondary media

format supported by the Video Portal. If a client machine accessing the Video Portal does not meet the requirements for the primary media type, but meets the requirements for the two other types of supported media, highlight the media format you would prefer them to receive by using the Up/Down arrow keys and press Enter.

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Step 7 If you select four or more media types to support, you are prompted with the following screen. Select

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Step 8 The preferred media format order is now displayed for your confirmation. Press Enter to submit. If you

made an error, you can go back into the appliance administrative interface (AAI) after the first boot process to modify these settings.

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Step 9 Select INSTANCE NAME and press Enter.

Step 10 Enter the Video Portal instance name. This is used to generate a direct URL for to the Video Portal.

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Step 11 The instance name is now displayed for your record keeping. Press Enter to continue.

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Perform the following steps to configure Section III Apliance_Control.

Step 1 Select APLLIANCE_CONTROL and press Enter.

Step 2 Configure the Control Appliance Settings as follows:

g. GET_SYSLOG—For troubleshooting and to provide a syslog to TAC.

h. RESET_PASSWORD—To reset the admin password.

i. UPDATE_APPLIANCE—To patch the server appliance using a DMSDMS-approved patch or

update from a CD.

j. REBOOT—To reboot the server appliance.

k. SHUTDOWN—To shut down the server appliance.

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Step 3 Select GET SYSLOG and press Enter.

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Step 4 You can get the Syslog by plugging in a USB drive to the server appliance and selecting USB or by using

SFTP to copy the Syslog to a SFTP server accessible by the server appliance. Select the method you want and press Enter.

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This screen shows a sample of a successful USB syslog.

Step 5 If you prefer to use FTP to copy the syslog, select FTP and press Enter.

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Step 6 If you prefer to use SFTP to copy the syslog, select SFTP and press Enter.

Step 7 When using SFTP to copy the syslog, you are prompted to provide the SFTP server IP address or FQDN

and press Enter.

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Step 8 Enter your Username in the Login Name field and press Enter.

Step 9 Enter your password in the Password field and press Enter.

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Step 10 If the SFTP is successful you will see a screen similar to the one below. The file will be in the default

directory for which you logged in. Press Enter.

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Step 11 Use the Control Appliance Settings screen to reset the password of the admin user. Select

RESET_PASSWORD and press Enter.

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Step 12 Set the password for admin user and press Enter. This user account is the default administrator account

for this server appliance. Your password cannot be null. There are no other password rules.

Step 13 Confirm the password for admin user by pressing Enter.

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Step 14 This screen prompts you to update the Login password field in the Video Portal Metadata section of the

Deploy Locations. Press Enter.

Step 15 At the Video Portal Metadata field, update your login password in the Login password field.

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Step 16 To update the video portal, select SOFTWARE_UPDATE and press Enter.

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Step 17 Insert the approved DMS CDROM specific to your version of the Video Portal Appliance and press

Enter.

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Step 18 To Reboot the appliance, select Reboot and press Enter.

Step 19 Select Ye s to reboot the server appliance and press Enter.

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Step 20 To shut down the appliance, select SHUTDOWN and press Enter.

Step 21 Select Ye s to confirm you wish to shutdown the server appliance and press Enter to continue.

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Perform the following steps to configure Section IV Network_Settings:

Step 1 Select NETWORK_SETTINGS to change network settings and press Enter.

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Step 2 Configure the network settings using the following fields:

a. HOST_NAME—To change the Video Portal server appliance's Hostname.

b. TCP_IP—To configure DHCP or static IP.

c. DNS—To change the DNS settings.

d. AUTO_NEGOTIATION—To change the NIC settings.

e. NETWORK_TOOLS—To troubleshoot the network.

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Step 3 To change the hostname, enter the Hostname of the appliance in the HOSTNAME Configuration field

and press Enter.

Step 4 You will be prompted to check that the correct hostname is used in the DMM web application.

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Chapter 4 Using the Cisco Video Portal AAI

Step 5 Confirm the change by pressing Enter.

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Chapter 4 Using the Cisco Video Portal AAI

Step 6 To change network settings, select TCP_IP and hit enter.