Cisco DMS-DMP-4300G, DMP 4305G, DMP 4310G, DMP 4400G User Manual
User Guide for Cisco Digital Media Player
Device Manager 5.2.x
March 13, 2012
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
Text Part Number: OL-15764-03
CCSP, CCVP, the Cisco Square Bridge logo, Follow Me Browsing, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and
iQuick Study are service marks of Cisco Systems, Inc.; and Access Registrar, Aironet, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, Cisco, the Cisco Certified
Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Enterprise/Solver, EtherChannel, EtherFast,
EtherSwitch, Fast Step, FormShare, GigaDrive, GigaStack, HomeLink, Internet Quotient, IOS, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, LightStream,
Linksys, MeetingPlace, MGX, the Networkers logo, Networking Academy, Network Registrar, Pack e t, PIX, Post-Routing, Pre-Routing, ProConnect, RateMUX, ScriptShare,
SlideCast, SMARTnet, The Fastest Way to Increase Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States
and certain other countries.
All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship
between Cisco and any other company. (0601R)
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL
STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT
WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT
S
HIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE
OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.
The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berk
domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH
AL
L FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT
L
IMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF
DEALING, USAGE, OR TRADE PRACTICE.
IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING,
WI
THOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO
OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
eley (UCB) as part of UCB’s public
Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display ou
document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental.
User Guide for Cisco Digital Media Player Device Manager 5.2.x
© 2007 – 2010 Cisco Systems, Inc. All rights reserved.
tput, and figures included in the
PART
1 Before You Use DMPDM
CONTENTS
CHAPTER
CHAPTER
CHAPTER
1 Health and Safety Overview 1-1
General Precautions 1-2
Protect Against Electrostatic Discharge 1-2
Regulatory Compliance and Safety Information 1-2
2 DMP Specifications 2-1
Environmental Conditions 2-1
Site-Specific Conditions 2-3
Physical Interfaces (I/O Ports) 2-4
DMP 4305G 2-4
DMP 4310G 2-4
DMP 4400G 2-4
Power Cord Options 2-6
Internal LEDs 2-8
3 Welcome 3-1
Concepts 3-1
About This Guide 3-1
DMP Overview 3-2
DMPDM 3-2
TVzilla 3-3
Cisco Hinter 3-3
Optional DMP Accessories 3-4
Consider How You Will Use and Manage Your DMP 3-5
Understand DMP Modes 3-5
Manage One DMP in Isolation 3-5
Centrally Manage Digital Signage Services 3-6
Centrally Manage IPTV Services 3-6
Centrally Manage Sports and Entertainment Venue Services 3-7
CHAPTER
4 Connect to a Power Source 4-1
Concepts 4-1
OL-15764-03
User Guide for Cisco Digital Media Player Device Manager 5.2.x
iii
Contents
DMP 4310G Notice Regarding Power over Ethernet (PoE) 4-1
Procedures 4-2
Receive Electrical Power from a 100V–240V AC Socket 4-2
Receive Electrical Power from 802.3af Power over Ethernet (PoE) 4-3
CHAPTER
CHAPTER
5 Connect to a Network 5-1
Concepts 5-1
Understand Whether the IP Address Will Be Static or Dynamic 5-1
Procedures 5-2
Connect Over Ethernet 5-2
Connect Over Wireless (802.11 b/g) 5-2
6 Connect to a Presentation System 6-1
Concepts 6-1
Understand S-Video Limitations 6-2
Understand How HDMI and DVI Differ 6-2
Understand Which Displays Work Best with DMPs 6-3
Understand How to Choose Media Signal Cables 6-3
Understand How to Work Around the Low Signal Quality of Composite Video 6-5
Procedures 6-5
Use an HDMI Connection 6-5
Use a Connection that Combines HDMI with DVI 6-6
Connect to a Touchscreen 6-7
Connect to an Analog Display or Projector 6-8
PART
2 Use DMPDM
CHAPTER
7 Log in to DMPDM 7-1
Procedures 7-1
Log in 7-1
CHAPTER
8 Start Here 8-1
Concepts 8-1
DMPDM Workflow 8-1
DMPDM Differences by Firmware Release and DMP Model 8-2
DMPDM on a DMP 4305G 8-2
DMPDM on a DMP 4310G 8-3
DMPDM on a DMP 4400G 8-4
User Guide for Cisco Digital Media Player Device Manager 5.2.x
iv
OL-15764-03
Procedures 8-4
Save Configured Settings 8-5
Restart Your DMP 8-6
Rare but Essential Tasks 8-6
Configure NTP Settings for Time-Dependent Features, As Needed 8-6
Restore Factory Default Settings 8-7
Investigate Which DMP Firmware Updates Are Available 8-8
Upgrade (or Downgrade) DMP Firmware 8-10
View DMP Hardware and Firmware Versions 8-11
Reference 8-11
UI Reference Topics 8-11
Contents
CHAPTER
CHAPTER
9 DMP Access and Security Settings 9-1
Concepts 9-1
Understand DMP User Accounts and Passwords 9-1
Understand Whether to Change DMP Passwords Centrally 9-2
Procedures 9-2
Edit the Splash Screen Duration to Obscure the DMP IP Address 9-2
Protect Your DMP from Unauthorized Management 9-4
Manage and Edit Passwords 9-5
Enable or Disable Types of Access to Your DMP 9-6
Enable or Disable Centralized Management 9-7
Reference 9-7
SSL Encryption Ciphers That DMPs Support 9-7
UI Reference Topics 9-8
Elements to Define Centralized Management Settings 9-8
Elements to Define Management Services 9-8
Elements to Define DMPDM Login Credentials 9-9
10 Configure Settings for Touchscreens, Projectors, and Displays 10-1
Concepts 10-1
Overview 10-1
Example Settings for DMP Display Attributes 10-1
Procedures 10-2
Choose and Calibrate a Touchscreen Driver 10-2
Configure Video Output 10-4
Adjust DMP Display Attributes 10-5
Adjust Horizontal and Vertical Settings 10-6
Reprogram the Buttons on Your Handheld Remote Control 10-6
OL-15764-03
User Guide for Cisco Digital Media Player Device Manager 5.2.x
v
Contents
Reference 10-7
UI Reference Topics 10-7
UI Reference: Elements to Define Attributes of a DMP Display 10-7
UI Reference: Elements to Define DMP Display Dimensions 10-10
CHAPTER
11 Configure Network Settings 11-1
Concepts 11-1
Glossary 11-1
Wi-Fi Protected Access. WPA is a standards-based, interoperable security enhancement that strongly
increases the level of data protection and access control for existing and future wireless LAN
systems. It is derived from and will be forward-compatible with the upcoming IEEE 802.11i standard.
WPA leverages TKIP for data protection and 802.1X for authenticated key management.
Understand WEP Keys and Passphrases 11-3
Workflow to Define Wi-Fi Settings 11-4
Partial Support for Cisco Medianet 2.1 Features 11-5
Understand Medianet Autoconfiguration for DMP 4310G Endpoints 11-5
Information That Medianet and DMPs Exchange 11-6
Restrictions 11-6
Procedures 11-8
Activate Medianet Support on a DMP 4310G 11-8
Configure HTTP Proxy Server Settings for a DMP 4310G 11-9
Configure a Wireless Network Connection 11-11
Prepare Your DMP to Use a Static IP Address Over Ethernet 11-14
Assign a Static IP Address to a Wireless DMP 4400G 11-16
Show the Assigned IP Address 11-16
11-3
CHAPTER
vi
Reference 11-16
Network Settings Reference 11-17
UI Reference: Elements to Define Basic Network Settings 11-17
FAQs and Troubleshooting 11-18
DMP Network Connectivity 11-18
12 File Storage 12-1
Concepts 12-1
Understand Internal Storage Capacity 12-1
Performance Guidelines for Local Storage 12-2
Local Storage Restrictions for DMP 4310G 12-2
Procedures 12-2
Define Storage Settings 12-2
Manage Permissions for Internal Storage 12-2
User Guide for Cisco Digital Media Player Device Manager 5.2.x
OL-15764-03
Mount or Unmount a Network Share 12-3
Reference 12-3
UI Reference Topics 12-3
UI Reference: Elements to Define Internal Storage Settings 12-4
UI Reference: Elements to Define Network Share Settings 12-4
Contents
CHAPTER
13 Browser Settings (‘TVzilla’) 13-1
Concepts 13-1
Understand URL Behaviors 13-1
Understand Content Substitution (‘Failover’) 13-2
Stage 1: Sequence of Operations 13-2
Stage 2: Sequence of Operations 13-3
Stage 3: Sequence of Operations 13-4
Supported Fonts 13-4
Procedures 13-5
Adjust TVzilla Settings 13-5
Show TVzilla in Full-Screen Mode 13-5
Adjust Whether TVzilla is Transparent, Translucent, or Opaque 13-6
Specify Which URL to Load in TVZilla 13-6
Enable Syslog 13-7
Reference 13-7
UI Reference Topics 13-8
Browser Settings Reference 13-8
CHAPTER
OL-15764-03
14 Configure Video and Audio Settings 14-1
Concepts 14-1
Performance Factors 14-1
Understand Jitter 14-1
Understand the Jitter Buffer 14-1
Understand Presentation Time Stamp (PTS) Values 14-2
Understand System Time Clock (STC) Values 14-2
Understand Why PTS-STC Discrepencies Flood the Buffer and Cause Latency 14-2
Guidelines 14-2
Limit and Reduce Latency 14-2
Workflows 14-3
Workflow to Play Assets from the Memory Card 14-3
Procedures 14-3
Configure Settings 14-3
Adjust Jitter Buffer Control (Advanced Multicast) Settings 14-3
User Guide for Cisco Digital Media Player Device Manager 5.2.x
vii
Contents
Turn Full-Screen Video Mode On or Off 14-4
Play Media 14-4
Play Assets from a USB Flash Drive 14-4
Watch or Stop Video from a UDP Multicast Stream 14-5
Watch or Stop Video from an HTTP URL 14-5
Watch or Stop Video from a File Stored on Your DMP 14-6
Reference 14-6
UI Reference Topics 14-6
UI Reference: Elements to Define Video Multicast Settings 14-6
UI Reference: Elements to Define Video URLs 14-7
UI Reference: Elements to Play Locally Stored Video 14-7
UI Reference: Elements to Define Jitter Buffer (Advanced Multicast) Settings 14-8
User Guide for Cisco Digital Media Player Device Manager 5.2.x
viii
OL-15764-03
P
ART
1
Before You Use DMPDM
Warning
CHAPTER
1
Health and Safety Overview
Revised November 24, 2010
•
General Precautions, page 1-2
• Protect Against Electrostatic Discharge, page 1-2
• Regulatory Compliance and Safety Information, page 1-2
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any
equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for
preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the
translated safety warnings that accompanied this device.
SAVE THESE INSTRUCTIONS
• Read the installation instructions before connecting the system to the power source. Statement 1004
• The device is designed to work with TN power systems. Statement 19
• The power supply must be placed indoors. Statement 331
• This equipment is intended to be grounded. Ensure that the host is connected to an earth ground during normal use.
• When installing the unit, always make the ground connection first and disconnect it last.
Use only the Cisco-supplied combination of power cord, plug, and adapter — if any — that shipped with the equipment, or which you
ordered separately. Otherwise, if you use other such supplies, including similar supplies that Cisco might sell for use with similar
equipment, you:
• Might damage or destroy data, equipment, or other property.
• Might cause any combination of electrical shock, electrical fire, injury, or loss of life.
• Will void the warranties for Cisco equipment.
• Do not work on the system or connect or disconnect cables during periods of lightning activity.
• This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that the protective device
is rated not greater than: 120 VAC, 15A U.S. (240 VAC, 10A international)
• The plug-socket combination must be accessible at all times, because it serves as the main disconnecting device.
• To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage (TNV) circuits. LAN
ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors. Use
caution when connecting cables.
• Installation of the equipment must comply with local and national electrical codes.
• Ultimate disposal of this product should be handled according to all national laws and regulations.
OL-15764-03
User Guide for Cisco Digital Media Player Device Manager 5.2.x
1-1
General Precautions
General Precautions
Observe the following precautions.
• Never open the equipment. Only an authorized technician should service its components.
• If any of the following conditions occur, unplug the equipment and contact an authorized technician.
–
The power cable, extension cord, or plug is damaged.
–
Any foreign object has entered the equipment.
–
The equipment has been exposed to or any liquid.
–
The equipment has been dropped or damaged.
–
The equipment does not operate correctly when you follow its operating instructions.
• Do not spill anything on the equipment.
• Observe extension cord and power strip ratings. Make sure that the total ampere rating of all
products plugged into the extension cord or power strip does not exceed 80 percent of the extension
cord or power strip ampere ratings limit.
• Do not modify power cords or plugs. Consult a licensed electrician or your power company for site
modifications. Always follow your local and national wiring rules.
Chapter 1 Health and Safety Overview
Protect Against Electrostatic Discharge
Static electricity might harm sensitive components. To prevent this damage, discharge static electricity
from your body before you touch equipment. You can also take the following steps to prevent damage
that might result from electrostatic discharge.
• When transporting equipment, first place it in an antistatic container or packaging.
• Do not leave equipment where other people can handle and possibly damage it.
• Take additional care when handling equipment during cold weather. Heating reduces indoor
humidity and increases static electricity.
Regulatory Compliance and Safety Information
See http://cisco.com/en/US/products/ps7220/prod_installation_guides_list.html.
User Guide for Cisco Digital Media Player Device Manager 5.2.x
1-2
OL-15764-03
DMP Specifications
Revised March 13, 2012
• Environmental Conditions, page 2-1
• Site-Specific Conditions, page 2-3
• Physical Interfaces (I/O Ports), page 2-4
• Internal LEDs, page 2-8
DMP 4305G DMP 4310G DMP 4400G
CHAPTER
2
Environmental Conditions
Table 2-1 describes the temperature, humidity, and altitude ranges that a DMP can tolerate.
Table 2-1 Environmental Tolerance Ranges
Measurable Condition Model Supported Range
Temperature (Ambient)
Operating — long-term or short-term
User Guide for Cisco Digital Media Player Device Manager 5.2.x
OL-15764-03
DMP 4305G
DMP 4310G
DMP 4400G
Min.
Max
Min.
Max.
Min.
Max
104°F 40°C
122°F 50°C
104°F 40°C
41°F 5°C
32°F 0°C
41°F 5°C
2-1
Chapter 2 DMP Specifications
Environmental Conditions
Table 2-1 Environmental Tolerance Ranges (continued)
Measurable Condition Model Supported Range
Nonoperating or storage
Relative Humidity (Noncondensing; Ambient)
Operating
Nonoperating or storage
Altitude (Above sea level)
Operating, nonoperating, and storage
DMP 4305G
DMP 4310G
DMP 4400G
DMP 4305G
DMP 4310G
DMP 4400G
DMP 4305G
DMP 4310G
DMP 4400G
DMP 4305G
DMP 4310G
DMP 4400G
Min.
Max.
Min.
Max.
Min.
Max
Min.
Max.
Min.
Max.
Min.
Max.
Min.
Max.
Min.
Max.
Min.
Max.
Min.
Max.
Min.
Max.
Min.
Max.
140°F 60°C
158°F 70°C
140°F 60°C
13,780 ft 4,200 m
13,780 ft 4,200 m
13,780 ft 4,200 m
–4°F –20°C
–4°F –20°C
–4°F –20°C
20 percent
85 percent
10 percent
85 percent
20 percent
85 percent
0 percent
95 percent
0 percent
95 percent
0 percent
95 percent
0 ft 0 m
0 ft 0 m
0 ft 0 m
User Guide for Cisco Digital Media Player Device Manager 5.2.x
2-2
OL-15764-03
Chapter 2 DMP Specifications
Site-Specific Conditions
Assess each location where you might want to use this equipment.
Site-Specific Conditions
Adequate Shelter
Supported Voltage
DHCP Access
Install and use this equipment indoors — or outdoors in a covered area.
• Never install or use it in a wet environment.
• Never install or use it near radiators or other heat sources.
There are — at most — only two supported methods to power this equipment.
• Use the standard electrical power cord that came with the equipment. Cord length determines
the maximum possible distance from the equipment to any AC electrical outlet that it can use. The
outlet itself must use standard voltage for your locale, within the range from 100V to 240V. We
ecommend that you use a surge suppressor, line conditioner, or uninterruptable power supply
r
(UPS). Please position all cables and power cords carefully. Route all cables, the power cord, and
the plug so that they cannot be stepped on or tripped over. Never allow anything to rest on
uipment cables or cords.
eq
OR
• Use 802.3af power over Ethernet (PoE), assuming that your equipment model supports
this feature. We describe PoE setup elsewhere in this guide. To learn if your equipment model
pports this feature, see its datasheet at http://cisco.com/go/dms/dmp/datasheets.
su
Each new DMP (and each DMP on which you restore factory-default settings) uses DHCP to obtain its
first IP address. Therefore, a DHCP server must be reachable from the site where you set up a DMP.
Later, after your DMP is fully configured, it can use either static or dynamic IP addressing.
Signal Integrity
OL-15764-03
When physical cables are too long, the signals that they carry can degrade. Signal loss can also affect
wireless connections —
including the infrared connection between a DMP and its remote control. When
signal integrity suffers, equipment performance suffers.
User Guide for Cisco Digital Media Player Device Manager 5.2.x
2-3
Physical Interfaces (I/O Ports)
Physical Interfaces (I/O Ports)
Table 2-2 on page 2-5 describes the connectors, sensors, and buttons on each DMP model.
DMP 4305G
DMP 4310G
Chapter 2 DMP Specifications
DMP 4400G
User Guide for Cisco Digital Media Player Device Manager 5.2.x
2-4
OL-15764-03
Chapter 2 DMP Specifications
Table 2-2 DMP Interfaces
Physical Interfaces (I/O Ports)
Category and Subcategory Chassis Label
Electrical Power
DC input
voltage
1
PoE
Network Connectivity
2
Wired
Wireless
Debugging (for Cisco use only)
4
5V • POWER 5V DC 1 0 0
12V
• DC 12V 0 1 0
• Power DC 0 0 1
IEEE 802.3af • RJ-45 0 1 0
Fast Ethernet 10/100 • 10/100 1 0 0
• RJ45 0 1 0
Gigabit Ethernet
3
10/100/1000 • RJ-45 0 0 1
IEEE 802.11b/g • Antenna 0 0 1
— • CONSOLE 0 1 0
Media Signal
5
Wired
Video connectors HDMI 1.1 • HDMI 1 0 1
HDMI 1.3
Component
6
7
• YPbPr/
S-Video
• S-VIDEO/
YPbPr
• S-Video 0 0 1
Infrared
Composite
Audio connectors 3.5mm jack
RCA
8
10
• CVBS 1 0
• Audio 0 1 1
• SPDIF 0 0 1
• RIGHT 1 0 0
• LEFT 1 0 0
Wired Receiver extension 3.5 mm jack • IR Extension 0 1 1
11
Wireless Receiver Sensor for remote control
• — 1 1 1
DMP 4305G
DMP 4310G
0 1 0
0 1 0
1 0 0
9
DMP 4400G
1
OL-15764-03
User Guide for Cisco Digital Media Player Device Manager 5.2.x
2-5
Physical Interfaces (I/O Ports)
120356
120357
Table 2-2 DMP Interfaces (continued)
Chapter 2 DMP Specifications
Category and Subcategory Chassis Label
DMP 4305G
DMP 4310G
Serial (Comm Ports)
Wired Data USB 1.0 • USB 1 0 0
USB 2.0
RS-232
12
• RS232 1 0 1
0 2 2
(9-pin DB9 to 9-pin DB9)
RS-232
0 1 0
(9-pin DB9 to 3.5 mm jack)
Human
Power On/Off Button • Power 0 1 0
Device Reset Recessed button
1. IEEE 802.3af interface with integrated switching regulator.
2. Category 5 or better. Maximum length: 328 ft (100 m). For any distance greater than 165 ft (50 m), we recommend that you use Category 5e or Category 6
certified Ethernet cabling. For installation behind walls, we recommend plenum-rated cabling unless it does not satisfy the requirements set forth in your
regional building code. We do not ship any Ethernet cable with any DMP model. You must obtain this cable separately.
3. Wake-on-LAN.
4. Supporting EAP-FAST, WEP, WPA, and WPA2.
5. For maximum supported media signal cable lengths, see the “Understand How to Choose Media Signal Cables” section on page 6-3. Each video and audio
signal cable that we ship with DMPs is 6 ft (approximately 1.83 m) long.
6. Backward-compatible to HDMI 1.1.
7. Use an S-Video signal cable with a YPbPr-to-S-Video adapter to transmit and receive YPbPr data signals.
8. When image signals are transmitted through a composite cable, image quality suffers. When you use a composite cable and your DMP shows any
web-based media, small text might be difficult to read in TVzilla. To work around this limitation, you can lower the browser resolution setting in DMPDM.
9. Although there is no Composite CVBS connector on a DMP 4310G, its YPbPr/S-Video connector supports Composite CVBS when you use an
S-Video-to-Composite adapter.
10. Stereo audio output, irrespective of the cable type for video output.
11. Maximum distance from remote control to DMP is 15 ft (5 m).
12. Maximum USB cable length is 15 ft (5 m).
• Reset 1 1 1
DMP 4400G
Power Cord Options
.
Table 2-3 International Power Cord Standards
Locale Standard Plug Type
• Australia
• New Zealand
• European Union (except Italy)
• Argentina
• Brazil
2-6
User Guide for Cisco Digital Media Player Device Manager 5.2.x
•
SAA/3
• AS/NZS 3112-1993
CEE 7/7
•
• VIIG
OL-15764-03
Chapter 2 DMP Specifications
120354
120354
120359
Physical Interfaces (I/O Ports)
Table 2-3 International Power Cord Standards (continued)
Locale Standard Plug Type
• Japan
• JIS C8303 (NEMA 5-15P)
• JIS 38303
251248
• North America
• Central America
• Columbia
• Ecuador
• United Kingdom
Any Locale
• Power Over Ethernet (PoE)
Related Topics
• Physical Interfaces (I/O Ports), page 2-4
• Receive Electrical Power from a 100V–240V AC Socket, page 4-2
• Receive Electrical Power from 802.3af Power over Ethernet (PoE), page 4-3
• NEMA 5-15P
• CS22.2, No.42
BS89/13
•
• RJ-45
OL-15764-03
User Guide for Cisco Digital Media Player Device Manager 5.2.x
2-7
Internal LEDs
Internal LEDs
The DMP chassis contains a green LED and a red LED. After your DMP is attached to its AC power
source, you should see light from both LEDs through the DMP front grille. The LEDs tell you when your
DMP has power and when it has an IP address. To work as designed, it must have both.
Table 2-4 Troubleshoot with LEDs
LED
Status
Chapter 2 DMP Specifications
Green
Troubleshooting Notes
Red
On On Your DMP is connected to its power source and is receiving electrical power. However, it has not yet obtained an
IP address to use. Your DMP should obtain its IP address within 2 minutes. When the red LED persists:
• For a wired network connection — Are both ends of the Ethernet cable plugged in?
• For a wireless network connection — Is the wireless network active?
• Does restarting your DMP resolve this problem?
• Was any IP address in effect previously for your DMP? If so, can you ping that IP address? If you do not
remember what the address was, there are ways to obtain it. Turn On a presentation system that is connected
to your DMP and is configured or calibrated as necessary, and then try one of these methods.
–
Press Show IP on the handheld remote control unit for your DMP. Write down the IP address that the
presentation system shows to you. (Remote controls for DMPs are sold separately.)
–
Restart the DMP. If its splash screen is configured in DMPDM to persist for any visible duration, write
down the IP address that the splash screen shows to you.
Tip Alternatively, you can check your router’s ARP table.
•
When your DMP uses dynamic IP addresses that it receives from a DHCP server:
–
Has anything disrupted network traffic flow between your DMP and its DHCP server?
–
Is the DHCP server turned On and working correctly?
–
Does the DHCP server issue IP address leases that expire?
On Off Your DMP is connected to its power source and is receiving electrical power. Furthermore, it has obtained and is
w using an IP address.
no
Off Off Your DMP does not have any electrical power and, thus, cannot obtain or use any IP address. Check that:
• You are not experiencing a local or regional power outage.
• All connectors are seated firmly.
• Cords, plugs, adapters, and sockets do not show any signs of physical damage.
• No one used software or sent commands to turn your DMP Off.
Blinking Infrared signal interference has affected your DMP. Investigate the source of this interference. Shield or move
uipment as necessary to restore normal operation.
eq
User Guide for Cisco Digital Media Player Device Manager 5.2.x
2-8
OL-15764-03
Welcome
Revised November 24, 2010
• Concepts, page 3-1
Concepts
• About This Guide, page 3-1
• DMP Overview, page 3-2
• Consider How You Will Use and Manage Your DMP, page 3-5
About This Guide
CHAPTER
3
This guide describes Cisco software called Digital Media Player Device Manager (DMPDM).
DMPDM is preinstalled on every Dig
assumes that you already completed setup procedures for your DMP, and therefore:
• Your DMP is already connected to:
–
A network that includes a DHCP server.
–
Its public presentation system.
–
Its AC power source.
• You already:
–
Checked the LEDs to confirm that your DMP has power and has obtained an IP address.
–
Learned what dynamic IP address the DHCP server assigned to your DMP.
–
Used your browser to log in to the DMPDM administrative account.
–
Changed the factory-default passwords.
–
Used DMPDM to configure video output to the presentation system.
–
Used DMPDM to identify its trusted DMM appliance.
Caution Are any of the preceding statements not yet true for you? If so, you must set up your DMP before
you use this guide. See http://cisco.com/en/US/products/ps7220/prod_installation_guides_list.html.
ital Media Player (DMP) that supports Cisco DMS 5.2. This guide
OL-15764-03
User Guide for Cisco Digital Media Player Device Manager 5.2.x
3-1
Concepts
DMP Overview
Cisco Digital Media Players (DMPs) are highly reliable, compact, solid-state devices for IP networks.
DMPs process High definition and Standard Definition video, multimedia and animations, web pages,
and other supported content types for playback. You expose targeted audiences to this programming
when you schedule its availability — live or on demand — on a public presentation system that is
attached to a DMP. The presentation system might be a display (monitor), touchscreen, video projector,
or video wall.
Chapter 3 Welcome
DMP 4305G DMP 4310G DMP 4400G
DMPDM
DMPs consume very little power and are designed for fast deployment throughout IP networks of any
ze, without the burden of high ongoing operational cost. DMPs are compatible with popular systems
si
for networked content distribution, including Cisco Application and Content Networking System
CNS) and Cisco Wide Area Application Services (W
(A
AAS).
Any two DMP models might differ in their features, attributes, strengths, limitations, and general
vailability. Some DMPs differ from others, for example, in their support for interactivity through touch.
a
To learn what your DMP supports, see its datasheet at http://cisco.com/go/dms/dmp/datasheets.
DMPs are a major component of Cisc
o Digital Media Suite (Cisco DMS) and Cisco StadiumVision, both
of which we describe elsewhere in this guide.
• DMPDM, page 3-2
• TVzilla, page 3-3
• Cisco Hinter, page 3-3
• Remote Controls, page 3-4
Tip We optimize and certify DMPs for use with centralized management solutions that we sell and
license separately. See the “Consider How You Will Use and Manage Your DMP” section on page 3-5.
A lightweight webserver on every DMP runs a web-based “craft interface” called Digital Media Player
Device Manager, or DMPDM. Because DMPDM is limited to the simplest functions and does not scale
beyond its own host DMP, we recommend that you manage all DMPs centrally.
DMPDM has two main purposes. With it, you can:
• Configure one DMP during its initial setup.
• Manage one DMP and one presentation system in isolation. Or, when you use signal splitters or
daisy chaining, your DMP can deliver media to multiple presentation systems that are close to it — as
th a video
wi
User Guide for Cisco Digital Media Player Device Manager 5.2.x
wall. Popular uses include:
3-2
OL-15764-03
Chapter 3 Welcome
Concepts
–
Marketing — Describe products and services directly to your in-store customers.
–
Customer experience — Deliver entertainment and information to reduce perceived wait times.
–
Messaging — Broadcast executive and internal communications in real time.
–
Training — Deliver cost-effective, flexible training.
–
Information — Deliver real-time schedules, news, and way-faring information where people
need it.
–
Advertising — Sell advertising time and space to third parties.
–
Branding — Communicate about your brand consistently.
Note StadiumVision deployments should avoid DMPDM, except to check the firmware’s “build date”
or release version number. For other tasks, please use the management dashboard software and
documentation that came with your StadiumVision purchase.
Tip A software user guide for DMPDM is available on Cisco.com. See
http://cisco.com/go/dms/dmpdm.
TVzilla
Cisco Hinter
A Cisco-customized web browser is sometimes preinstalled on DMPs. We call this browser TVzilla.
Note Does your DMP model run TVzilla in this release? Some might not. See
http://cisco.com/go/dms/dmp/datasheets.
TVzilla uses code from the open source Mozilla project and supports JavaScript. TVzilla supports the
following file types.
• HTML and TXT
• GIF, JPEG, and PNG
• SWF (Shockwave Flash) — for supported versions, see your DMP datasheet at
http://cisco.com/go/dms/dmp/datasheets.
You cannot install browser plug-ins or any other software in TVzilla, whether to support additional file
ypes or for any other purpose. No Java Runtime Environment is installed.
t
A technique called interleaved RTP makes it possible for some centrally managed DMPs to play
delay-insensitive unicast MPEG streams through RTSP connections. A streaming server can then
transmit this “hinted” video to DMPs on demand. The key advantages of interleaved RTP are that data
loss is impossible inside the hinted program stream, and yet synchronization of audio to video never
suffers, even in high-definition.
Cisco Hinter i
s software to prepare and stage MPEG files for interleaved RTP transmission through the
open source Darwin Streaming Server component on a Cisco
OL-15764-03
Digital Media Manager (DMM) appliance.
User Guide for Cisco Digital Media Player Device Manager 5.2.x
3-3
Concepts
Note Thus, this utility and this feature are not available in deployments that use Cisco StadiumVision.
There is no DMM appliance in StadiumVision.
Cisco Hinter versions for Windows and Linux users are freely downloadable from any DMM appliance
that is fully licensed for Cisco Digital Signs. T
see the DMM user guide on Cisco.com.
Optional DMP Accessories
Note We reserve the right to introduce, redesign, or discontinue any accessory as needed.
We have designed optional accessories to enhance your DMP experience. For example, you might order
ha
ndheld remote control units or VESA-compliant mount kits.
Remote Controls
Chapter 3 Welcome
o understand Cisco Hinter and Cisco Digital Signs fully,
Cisco sells handheld remote control units that you can use to operate DMPs. We sell these optional
remote control units separately to conserve natural resources and prevent needless waste.
• Consult the remote control datasheet to learn exactly the maximum distance from which your remote
control can control your DMP.
• To order remote controls, contact your Cisco sales partner.
• Remote control documentation is available on Cisco.com.
Tip Cisco Unified Communications Manager administrators can configure a service through which Cisco
IP Phones and mobile phones can emulate a remote control. Phone users can then operate the IPTV
features of Cisco Cast. To learn how to configure this service and use it, see the Cisco Cast
documentation on Cisco.com.
User Guide for Cisco Digital Media Player Device Manager 5.2.x
3-4
OL-15764-03
Chapter 3 Welcome
Concepts
Mount Kits
Cisco sells fabricated sheet metal cases to stabilize and protect Cisco DMPs in any supported mounting
scenario. With these cases, you can mount DMPs securely to walls, pillars, suspended-grid ceiling
T-joints, metal poles, or VESA-compliant flat-panel displays. DMP mount kits are a versatile and
cost-effective alternative to complex cabinet-making and construction projects.
• To order DMP mount kits, contact your Cisco sales partner.
• Mount kit documentation is available on Cisco.com.
Consider How You Will Use and Manage Your DMP
An organization might buy and use one DMP in isolation but this is rarely the case. Almost every DMP
is part of a network that includes many other DMPs. The ideal DMP management system (or
combination of systems) for any particular organization depends on how many DMPs it has and how it
plans to use them. Beyond this, a management system might impose its own installation and setup
requirements for DMPs. To understand any such requirements, see the documentation on Cisco.com.
Topics in this section describe Cisco products to manage DMPs in various settings.
• Understand DMP Modes, page 3-5
• Manage One DMP in Isolation, page 3-5
• Centrally Manage Digital Signage Services, page 3-6
• Centrally Manage IPTV Services, page 3-6
• Centrally Manage Sports and Entertainment Venue Services, page 3-7
Understand DMP Modes
You can use a DMP in isolation, so that it operates independently of every other DMP. When you deploy
one DMP in isolation, you use DMPDM to configure it and control its daily operation.
Or, you can deploy multiple DMPs throughout a LAN or WAN. In this case, you use Ci
Manager or Cisco StadiumVision to configure and manage your DMPs centrally.
sco Digital Media
Manage One DMP in Isolation
This guide teaches you how. See DMPDM, page 3-2.
OL-15764-03
User Guide for Cisco Digital Media Player Device Manager 5.2.x
3-5
Concepts
Centrally Manage Digital Signage Services
Cisco Digital Signs provides a flexible environment in which to create and centrally manage a local,
regional, or global IP network of DMPs and their attached presentation systems, such as Cisco-branded
displays in our LCD Professional s
• Simple but powerful design and publishing features in Digital Signs help you to create media
libraries, employ networked content distribution, schedule playback for programming, and prepare
reports to prove that playback occurred.
• Life-saving features support public emergency preparedness and response.
• Purely administrative features include those to:
–
Define and issue remote commands to DMPs and their attached presentation systems.
–
Poll the current and historical status of DMPs and their attached presentation systems.
–
Adjust the resolution, brightness, contrast, and related settings for presentation systems.
Commonly popular DMP deployment sites under Dig
service counters, exhibit halls, dining halls, waiting rooms, and offices. Used well, Digital Signs can help
your organization to enhance customer experience, educate students, and entertain patrons.
Chapter 3 Welcome
eries.
ital Signs include lobbies, classrooms, showrooms,
Centrally Manage IPTV Services
Cisco Cast features help your organization to deliver video-on-demand and live broadcast TV channels
over a local, regional, or global IP network of DMPs and their attached presentation systems, such as
Cisco-branded displays in our LCD Professional s
• Search the interactive on-screen menus and program guides.
• Show live or on-demand:
–
news
–
financial information
–
sales and marketing messages
–
educational or instructional media
–
corporate communications
–
entertainment
–
any other video asset that is suitable for your purpose
• Alternatively, hospitality and healthcare providers might use Cisco Cast features to support
in-room
IPTV.
eries.
User Guide for Cisco Digital Media Player Device Manager 5.2.x
3-6
OL-15764-03
Chapter 3 Welcome
Centrally Manage Sports and Entertainment Venue Services
Cisco StadiumVision is an advanced solution for centralized IPTV video content management
and delivery. It integrates video from multiple sources — in Standard Definition (SD), High Definition
HD), or both — to automate video delivery in stadiums, arenas, and similar venues.
(
Platform services software and control panels help you to manage a network of DMPs. Combined with
sco video acquisition infrastructure at the head-end, these DMPs use new and existing video displays
Ci
in your venue to enhance patron enjoyment of live events and deliver in-house advertising. Your
deployment can leverage the displays in bleachers (terraces), restaurants, clubs, and luxury suites to
deliver a range of uniquely interactive messages automatically to patrons in various areas.
Concepts
With St
adiumVision, you can add, organize, combine, and deliver any supported combination of in-house
programming and external network channels for playback to your patrons.
OL-15764-03
User Guide for Cisco Digital Media Player Device Manager 5.2.x
3-7
Concepts
Chapter 3 Welcome
User Guide for Cisco Digital Media Player Device Manager 5.2.x
3-8
OL-15764-03
CHAPTER
Connect to a Power Source
Revised November 24, 2010
DMPs use electrical power to run. Your DMP model and geographic locale might both affect which
power plug your DMP uses.
• Concepts, page 4-1
• Procedures, page 4-2
Concepts
• DMP 4310G Notice Regarding Power over Ethernet (PoE), page 4-1
DMP 4310G Notice Regarding Power over Ethernet (PoE)
4
Starting in 2009, a handful of Cisco StadiumVision customers participated in a special program to
receive DMP 4310G endpoints whose hardware design was not yet utterly final. During this limited,
pre-release program, we manufactured such units under the Cisco product ID "DMP-4310G-SE-K9."
Partway through the limited release, we changed one physical component in the hardware design to
improve the Power over Ethernet (PoE) performance of a DMP 4310G.
Is even one of these statements true for you?
• Your DMP 4310G was manufactured in or after September 2010.
• Your DMP 4310G serial number is USI1434xxxx or greater.
• We manufactured your DMP 4310G under the Cisco product ID "DMP-4310G-52-K9."
When even one of these statements is true, your DMP 4310G uses the improved PoE component.
othing further about this topic applies to you or your DMP.
N
Otherwise, when even one statement is false, your DMP 4310G uses the original PoE component. We
have identified a corner case in which these DMPs might not receive full PoE power. Suppose that a very
long Ethernet cable connects the DMP 4310G to a network switch from the Cisco 3560 Series. And
suppose also that the Ethernet cable length is so great that the level of PoE power becomes noticeably
diminished after traveling its full distance to the DMP. In this scenario, your DMP cannot compensate
for the degraded power because switches in the Cisco 3560 Series do not permit adjustments to their
PoE power output.
OL-15764-03
User Guide for Cisco Digital Media Player Device Manager 5.2.x
4-1
Procedures
We recommend that you do not obtain power for such DMPs from network switches in the Cisco 3560
Series. When you must do so, then take care to use the shortest possible Ethernet cord. Alternatively, you
might use network switches from the Cisco 3750 Series, which offer configurable PoE power output.
Procedures
• Receive Electrical Power from a 100V–240V AC Socket, page 4-2
• Receive Electrical Power from 802.3af Power over Ethernet (PoE), page 4-3
Receive Electrical Power from a 100V–240V AC Socket
Chapter 4 Connect to a Power Source
Warning
Use ONLY the power adapter, power cord, and plugs that we supply for your DMP model explicitly.
DO NOT USE OTHERS, even if they appear identical or appear to work with another DMP model.
Before You Begin
• Did your Cisco equipment ship with a power cord and AC adapter? Or did it ship with an AC adapter
and multiple, snap-on plugs? Your packing list states which supplies Cisco planned to ship.
(Alternatively, you might have purchased a Cisco power cord and AC adapter as accessories for your
equipment.)
• To learn which Cisco power cords and AC adapters are compatible with your DMP, see its datasheet
at http://www.cisco.com/go/dms/dmp/datasheets.
Procedure
Step 1 If your DMP power cord must be assembled, assemble it.
a. Identify the correct snap-on plug for your region.
b. Snap that plug onto the AC adapter.
Step 2 Connect the DMP power cable to the AC adapter.
Step 3 Connect the DC barrel connector to the DC power supply on the DMP chassis.
Step 4 Connect to an AC electrical outlet that you know is grounded. It must use the correct voltage level for
your locale. Supported levels range from 100V to 240V.
Note To protect your DMP from electrical surges, we recommend that you use a surge protector or an
uninterruptable power supply from a reputable manufacturer.
Step 5 Stop. You have completed this procedure.
Related Topics
• Physical Interfaces (I/O Ports), page 2-4
• Power Cord Options, page 2-6
• Receive Electrical Power from 802.3af Power over Ethernet (PoE), page 4-3
User Guide for Cisco Digital Media Player Device Manager 5.2.x
4-2
OL-15764-03
Loading...