Cisco Digital Media Player, Digital Media Player Device Manager 1.0 User Manual
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
User Guide for Cisco Digital Media Player
Device Manager 1.0
May 17, 2007
Text Part Number: OL-12472-01
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL
STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT
WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT
SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE
OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.
The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public
domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH
ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT
LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF
DEALING, USAGE, OR TRADE PRACTICE.
IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING,
WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO
OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the
document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental.
User Guide for Cisco Digital Media Player Device Manager 1.0
© 2007 Cisco Systems, Inc. All rights reserved.
CCSP, the Cisco Square Bridge logo, Follow Me Browsing, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick
Study are service marks of Cisco Systems, Inc.; and Access Registrar, Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, Cisco, the Cisco Certified
Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Empowering the Internet Generation,
Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step, FormShare, GigaDrive, GigaStack, HomeLink, Internet Quotient, IOS, IP/TV, iQ Expertise, the iQ logo, iQ
Net Readiness Scorecard, LightStream, Linksys, MeetingPlace, MGX, the Networkers logo, Networking Academy, Network Registrar, Pack et , PIX, Post-Routing, Pre-Routing,
ProConnect, RateMUX, ScriptShare, SlideCast, SMARTnet, StrataView Plus, SwitchProbe, TeleRouter, The Fastest Way to Increase Your Internet Quotient, TransPath, and VCO
are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.
All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship
between Cisco and any other company. (0411R)
iii
User Guide for Cisco Digital Media Player Device Manager 1.0
OL-12472-01
CONTENTS
Document Conventions v
Obtaining Documentation, Obtaining Support, and Security Guidelines vi
CHAPTER
1 Introduction 1-1
Environmental Tolerances and Safety Guidelines 1-2
General Precautions 1-3
Protecting Against Electrostatic Discharge 1-4
Understanding DMP Modes of Operation 1-5
Limited Support for MPEG-4 1-5
Supported Filetypes in the Embedded Browser 1-5
Understanding the Difference Between ‘Apply’ and ‘Save’ 1-6
Understanding Content Substitution (Failover) 1-6
Preconfiguring Your DMP To Run Without a Local DHCP Server 1-6
Basic DMS Concepts and Vocabulary 1-8
CHAPTER
2 Using DMPDM 2-1
Using One-Click Options for a DMP Display 2-1
Viewing the Assigned DMP IP Address 2-1
Viewing Video Content in Full-Screen Mode 2-2
Viewing HTML Content in Full-Screen Mode 2-2
Configuring Settings 2-2
Adjusting Basic Network Settings 2-2
Adjusting Embedded Browser Settings 2-4
Adjusting DMP Display Settings 2-5
Enabling or Disabling Centralized Management 2-7
Adjusting the Placement and Proportions of Content on a DMP Display 2-8
Enabling or Disabling Types of Access to Your DMP 2-9
Selecting the Content to Show 2-10
Showing or Stopping Video Content from a UDP Multicast Stream 2-10
Showing or Stopping Video Content from an HTTP URL 2-11
Showing or Stopping Video Content from a File Stored on Your DMP 2-11
Adjusting the Transparency of the HTML Content Plane 2-12
Contents
iv
User Guide for Cisco Digital Media Player Device Manager 1.0
OL-12472-01
Specifying the URL to Show on the HTML Content Plane 2-13
Supported Fonts 2-14
Supported X11 Bitmap Fonts 2-15
Supported TrueType Fonts 2-16
Using Administrative Options 2-17
Editing the DMPDM User Account 2-17
Editing the FTP User Account 2-17
Saving Settings That You Configured 2-18
Restoring Factory Default Settings 2-18
Restarting Your DMP 2-19
Upgrading the DMP Firmware 2-19
Common Scenarios for Using DMPDM 2-20
Showing Content Files That Are Stored on the SD Card 2-20
Showing Content Files That Are Stored on a USB Flash Drive 2-20
Viewing the DMPDM ‘About Box’ 2-21
Viewing the DMP Device License Number 2-21
v
User Guide for Cisco Digital Media Player Device Manager 1.0
OL-12472-01
Preface
Cisco Digital Media System is the collective name for a product family that consists of Cisco Digital
Media Manager (DMM) appliances, Cisco Video Portal appliances, Cisco Digital Media Player (DMP)
endpoints, Cisco Digital Media Encoder (DME) devices, and all associated software components.
This guide describes how to use Cisco Digital Media Player Device Manager 1.0 (DMPDM) software
that is embedded on every Cisco Digital Media Player 4300G device.
The intended audience for this guide is systems or network administrators who install, configure, or
troubleshoot DMP device hardware, and anyone who owns or uses fewer than three DMPs.
Tip If you you own more than three DMPs but do not understand why you should use DMM-DSM instead
of DMPDM to manage a digital signage network, see Understanding DMP Modes of Operation, page 5.
See Cisco.com for related DMS and DMM user documentation.
Document Conventions
This guide uses these text formatting conventions:
Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the
publication.
Item Convention
Commands and keywords boldface font
Variables for which you supply values italic font
Displayed session and system information
screen font
Information you enter
boldface screen font
Variables you enter
italic screen font
Menu items and button names boldface font
Selecting a menu item in paragraphs Option > Network Preferences
Selecting a menu item in tables Option > Network Preferences
vi
User Guide for Cisco Digital Media Player Device Manager 1.0
OL-12472-01
Preface
Obtaining Documentation, Obtaining Support, and Security Guidelines
Caution Means reader be careful. In this situation, you might do something that could result in equipment
damage or loss of data.
Tip Means the following information will help you solve a problem. The tips information might not be
troubleshooting or even an action, but could be useful information, similar to a Timesaver.
Obtaining Documentation, Obtaining Support, and
Security Guidelines
For information on obtaining documentation, obtaining support, providing documentation feedback,
security guidelines, and also recommended aliases and general Cisco documents, see the monthly
What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical
documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
CHA P T ER
1-1
User Guide for Cisco Digital Media Player Device Manager 1.0
OL-12472-01
1
Introduction
Revised Apr. 25, 2007
This guide describes how to use your DMP device and how to use the preinstalled DMPDM software.
DMP devices can show networked digital video streams and multicast, high-quality MPEG video on any
television receiver or monitor (NTSC, PAL, LCD, plasma, or VGA) that you attach.
Tip To learn what other filetypes your DMP can render, see Supported Filetypes in the Embedded Browser,
page 1-5.
DMPDM helps you to deliver compelling digital media to one DMP display for many possible purposes:
• Marketing—Describe products and services directly to your in-store customers.
• Customer experience—Deliver entertainment and information to reduce perceived wait times.
• Messaging— Broadcast executive and internal communications in real time.
• Training—Deliver cost-effective, flexible training.
• Information— Deliver real-time schedules, news, and way-faring information where people need it.
• Advertising— Sell advertising time and space to third parties.
• Branding— Communicate about your brand consistently.
This guide assumes that you already completed the procedures in Quick Start Guide for Cisco Digital
Media Player 4300G and therefore all of the following are true:
• Your DMP is connected to:
–
A network with a DHCP server.
–
A DMP display.
–
A 120V AC electrical socket.
• You already:
–
Checked the LEDs to confirm that your DMP has power and has obtained an IP address.
–
Learned what dynamic IP address the DHCP server assigned to your DMP.
–
Used your browser to log in to the DMPDM administrative account.
–
Used DMPDM to configure video output settings for the DMP display.
–
(Optional) Used DMPDM to identify the one trusted DMM appliance from which your DMP
should accept centralized management instructions and file transfers.
1-2
User Guide for Cisco Digital Media Player Device Manager 1.0
OL-12472-01
Chapter 1 Introduction
Environmental Tolerances and Safety Guidelines
If any of the preceding is not yet true for you, we recommend that you obtain Quick Start Guide for
Cisco Digital Media Player 4300G and complete all of the procedures in it before you use this guide.
This introduction contains the following sections:
• Environmental Tolerances and Safety Guidelines, page 1-2
• Understanding DMP Modes of Operation, page 1-5
• Limited Support for MPEG-4, page 1-5
• Supported Filetypes in the Embedded Browser, page 1-5
• Understanding the Difference Between ‘Apply’ and ‘Save’, page 1-6
• Preconfiguring Your DMP To Run Without a Local DHCP Server, page 1-6
• Basic DMS Concepts and Vocabulary, page 1-8
Environmental Tolerances and Safety Guidelines
Caution Your DMP might malfunction or be severly damaged if the temperature drops too low or climbs too high
at the physical location where you deploy it, or if other environmental tolerances are exceeded.
Table 1-1 describes environmental tolerance ranges for a DMP 4300G.
Table 1-1 DMP 4300G Environmental Tolerance Ranges
Environmental Characteristics Tolerance Ranges and Levels
Temperature, ambient US Customary Unit Modern Metric Unit
Minimum Maximum Minimum Maximum
Operating, long-term or short-term 41°F 104°F 5°C 40°C
Nonoperating or storage –4°F 140°F –20°C 60°C
Humidity, relative (noncondensing; ambient) Minimum Maximum
Operating, nonoperating, and storage 20 percent 85 percent
Altitude (above sea level) US Customary Unit Modern Metric Unit
Minimum Maximum Minimum Maximum
Operating, nonoperating, and storage 0 feet 13,780 feet 0 meters 4,200 meters
1-3
User Guide for Cisco Digital Media Player Device Manager 1.0
OL-12472-01
Chapter 1 Introduction
Environmental Tolerances and Safety Guidelines
Warning
The device is designed to work with TN power systems.
The power supply must be placed indoors.
Do not work on the system or connect or disconnect cables during periods of lightning activity.
Read the installation instructions before connecting the system to the power source.
This product relies on the building's installation for short-circuit (overcurrent) protection. Ensure that
the protective device is rated not greater than: 120 VAC, 15A U.S. (240 VAC, 10A international)
The plug-socket combination must be accessible at all times, because it serves as the main
disconnecting device.
To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network
voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some
LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables.
Installation of the equipment must comply with local and national electrical codes.
This equipment is intended to be grounded. Ensure that the host is connected to an earth ground
during normal use.
When installing the unit, always make the ground connection first and disconnect it last.
Ultimate disposal of this product should be handled according to all national laws and regulations.
To reduce the risk of bodily injury, electrical shock, fire, and damage to the equipment, observe the
following precautions.
• General Precautions, page 1-3
• Protecting Against Electrostatic Discharge, page 1-4
General Precautions
Observe the following general precautions for using and working with your system:
• Observe and follow service markings. Do not service any Cisco product except as explained in your
system documentation. Opening or removing covers that are marked with the triangular symbol with
a lightning bolt may expose you to electrical shock. Components inside these compartments should
be serviced only by an authorized service technician.
• If any of the following conditions occur, unplug the product from the electrical outlet and replace
the part or contact your authorized service provider:
–
The power cable, extension cord, or plug is damaged.
–
An object has fallen into the product.
–
The product has been exposed to water.
–
The product has been dropped or damaged.
–
The product does not operate correctly when you follow the operating instructions.
1-4
User Guide for Cisco Digital Media Player Device Manager 1.0
OL-12472-01
Chapter 1 Introduction
Environmental Tolerances and Safety Guidelines
• Keep your system components away from radiators and heat sources. Also, do not block
cooling vents.
• Do not spill food or liquids on your system components, and never operate the product in a wet
environment.
• Do not push any objects into the openings of your system components. Doing so can cause fire or
electric shock by shorting out interior components.
• Use the product only with other Cisco-approved equipment.
• Allow the product to cool before removing covers or touching internal components.
• Use the correct external power source. Operate the product only from the type of power source
indicated on the electrical ratings label. If you are not sure of the type of power source required,
consult your service representative or local power company.
• Use only approved power cables. If you have not been provided with a power cable for your DMP
or for any AC-powered option intended for your DMP, purchase a power cable that is approved for
use in your country. The power cable must be rated for the product and for the voltage and current
marked on the product's electrical ratings label. The voltage and current rating of the cable should
be greater than the ratings marked on the product.
• To help prevent electric shock, plug the system components and peripheral power cables into
properly grounded electrical outlets. These cables are equipped with three-prong plugs to help
ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable. If
you must use an extension cord, use a three-wire cord with properly grounded plugs.
• Observe extension cord and power strip ratings. Make sure that the total ampere rating of all
products plugged into the extension cord or power strip does not exceed 80 percent of the extension
cord or power strip ampere ratings limit.
• Do not use appliance or voltage converters or kits sold for appliances with your product.
• To help protect your system components from sudden, transient increases and decreases in electrical
power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).
• Position cables and power cords carefully; route cables and the power cord and plug so that they
cannot be stepped on or tripped over. Be sure that nothing rests on your system components' cables
or power cord.
• Do not modify power cables or plugs. Consult a licensed electrician or your power company for site
modifications. Always follow your local or national wiring rules.
Protecting Against Electrostatic Discharge
Static electricity can harm delicate components inside a DMP. To prevent static damage, discharge static
electricity from your body before you touch any electronic components. You can do so by touching an
unpainted metal surface on the chassis.
You can also take the following steps to prevent damage from electrostatic discharge (ESD):
• When unpacking a static-sensitive component from its shipping carton, do not remove the
component from the antistatic packing material until you are ready to install the component in your
system. Just before unwrapping the antistatic packaging, be sure to discharge static electricity from
your body.
• When transporting a sensitive component, first place it in an antistatic container or packaging.
• Handle all sensitive components in a static-safe area. If possible, use antistatic floor pads and
workbench pads.
1-5
User Guide for Cisco Digital Media Player Device Manager 1.0
OL-12472-01
Chapter 1 Introduction
Understanding DMP Modes of Operation
• Handle all sensitive components in a static-safe area. If possible, use antistatic floor pads and
workbench pads.
• Handle the device carefully, holding it by its edges or its frame.
• Do not touch solder joints, pins, or exposed printed circuitry.
• Do not leave the device where others can handle and possibly damage the device.
• Take additional care when handling devices during cold weather, because heating reduces indoor
humidity and increases static electricity.
Understanding DMP Modes of Operation
You can use any DMP device in isolation, so that it operates independently of every other DMP, or you
can combine multiple DMPs in a digital signage network. If you purchased more than three DMP
devices, we recommend that you deploy them as endpoints in a digital signage network that you can
manage centrally.
• If you deploy any DMP in isolation, you use DMPDM to configure the DMP and control every
aspect of its daily operation.
• If you deploy your DMPs in a digital signage network, you use DMM-DSM to configure the DMPs
and control most aspects of their daily operation. The centralized management features in
DMM-DSM support many more options than DMPDM supports and can help you to reduce your
administrative overhead if you manage multiple DMPs.
Limited Support for MPEG-4
DMP support for the MPEG-4 suite of standards does not extend to every possible aspect, entity, or
variant of MPEG-4. We require explicitly that:
• You use the MPEG-4 Part 2 codec.
• Audio and video in your MPEG-4 files are multiplexed in an MPEG-2 transport stream.
Supported Filetypes in the Embedded Browser
A version of the Mozilla browser is preinstalled on each DMP 4300G device. The DMP browser is based
on Mozilla version 1.7.13 and supports JavaScript version 1.5.
The DMP browser can work with files of these types, but not with files of any other type:
• HTML
• TXT
• GIF
• JPEG
• PNG
• SWF
You cannot install browser plug-ins or any other software on your DMP, whether to support additional
filetypes or for any other purpose. No Java Runtime Environment (JRE) is installed.
1-6
User Guide for Cisco Digital Media Player Device Manager 1.0
OL-12472-01
Chapter 1 Introduction
Understanding the Difference Between ‘Apply’ and ‘Save’
Understanding the Difference Between ‘Apply’ and ‘Save’
The graphical user interface for DMPDM contains elements that help you to activate any change that you
make, and it is important that you understand the difference between activating a change temporarily or
doing so permanently.
• To confirm that you are satisfied with changes that you made to the values for a condition or setting,
click Apply. After you click Apply, the changes take effect. However, the changes are temporary
and the previously defined values for the pertinent condition or setting will return as soon as the next
time that your DMP restarts.
• To put all changed values into effect permanently, so that they persist even after your DMP restarts,
select Administration > Save Configuration. When the Save Configuration page appears, you
must click Save.
Understanding Content Substitution (Failover)
If an HTTP status code of 404 or 500 prevents your DMP from obtaining the content that you scheduled
it to show, your DMP has two stages for failover. In stage-one failover, your DMP shows Zoning
Application content files that you uploaded to the SD memory card, assuming that the cumulative filesize
is no greater than 900 MB. See the “Working with Screen Zones” topic in Chapter 3 of User Guide for
Cisco Digital Media Manager 4.0 on Cisco.com.
If your DMP is not able to play the Zoning Application content files that you saved to the SD card, or if
no such content files are on the SD card, your DMP enters stage-two failover and starts to play content
that is stored in ROM. The content in ROM is video that shows a butterfly, and your DMP plays the video
repeatedly in a loop that persists until one of the following occurs:
• Your DMP obtains the content that it is scheduled to play.
• You use the “Stop All Applications” feature in DMM-DSM. See the “Using Other DMM-DSM
Applications” topic in Chapter 3 of User Guide for Cisco Digital Media Manager 4.0.
• You restart or shut down your DMP.
The video clip in ROM has no other purpose than stage-two failover. You cannot change the stage-two
failover content and you cannot delete it.
Preconfiguring Your DMP To Run Without a Local DHCP Server
The factory default for every DMP is to obtain and use a dynamic IP address from a DHCP server at the
deployment site. However, your DMP must have an assigned IP address even if you will use it at a site
where there is no local DHCP server. In that case, you must preconfigure your DMP to use a static IP
address before you can deploy it.
Step 1 Use a composite video cable (yellow, red, white) to connect your DMP to a display.
Step 2 Turn on the display, then do one of the following:
• Use a standard, category 5 (10/100) Ethernet cable to connect your DMP to a network segment that
includes a DHCP server.
• Use an Ethernet crossover cable to connect your DMP directly to a DHCP server (and, if the DHCP
server process is not running, start it now).
Loading...