Part 1 – Manage Platform Services
Part 2 – Manage Network and Endpoint Settings
Part 3 – Manage Content for Cisco Digital Signs
Part 4 – Manage IPTV Programming for Cisco Cast
Revised: September 17, 2012
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
Fax: 408 527-0883
Digital Media Manager 5.4.x
800 553-NETS (6387)
Text Part Number: OL-15762-05
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL
STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT
WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT
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Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display
output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in
illustrative content is unintentional and coincidental.
Start DMS-Admin
Learn Your DMM Appliance Serial Number
Set a User Session Timeout for Components of Cisco DMS
Reference
1-7
FAQs and Troubleshooting
FAQs
1-7
Administration Dashboard
Concepts
2-1
Dashboard Overview
Understand the Alerts Gauge
Understand the System Information Gauge
Understand the Status Gauge
Understand the Licensed Features Gauge
Understand the Users Logged In Gauge
1-1
1-2
1-5
1-6
1-6
1-7
2-1
2-1
2-2
2-3
2-3
2-4
2-4
CHAPTER
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Procedures
View Dashboard Gauges
3
Licenses
Concepts
Understand Licenses
Procedures
Request License Keys
Install License Keys
View Installed Licenses
Check the Dashboard Gauge for Licenses
2-5
2-5
3-1
3-1
3-1
3-2
3-2
3-4
3-5
3-5
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Contents
CHAPTER
CHAPTER
CHAPTER
Reference
Automatically Licensed Features on Cisco DMS Appliances and Endpoints
Optional Module Licenses
4
Server Operations
Procedures
Check DMM Server Processes Remotely
Restart Appliances Remotely
Reference
Server Processes
5
Analyze Cisco DMS System Logs
Procedures
Enable Syslog Analysis
Disable Syslog Analysis
6
Configure Failover
3-6
3-6
3-7
4-1
4-1
4-1
4-3
4-4
4-4
5-1
5-1
5-1
5-2
6-1
CHAPTER
CHAPTER
7
8
Cisco Hinter for RTSP
Concepts
7-1
Overview
Workflow
Restrictions
Procedures
7-3
Download Cisco Hinter
Windows
7-1
7-1
7-2
7-2
7-3
7-4
Install Cisco Hinter on Windows
Run Cisco Hinter on Windows
Linux
7-5
Install Cisco Hinter on Linux
Run Cisco Hinter on Linux
Reference
FAQs and Troubleshooting
7-6
7-6
Troubleshoot RTP Over RTSP
Authentication and Federated Identity
7-4
7-4
7-5
7-5
7-6
8-1
iv
Concepts
Overview
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8-1
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Glossary
Understand the Requirement to Authenticate Users
Decide Which Authentication Method to Use
LDAP and Active Directory Concepts
Federated Identity and Single Sign-on (SSO) Concepts
8-2
8-9
8-10
8-10
LDAP is Highly Complex
Plan Ahead
Restrictions
8-11
8-11
Synchronization Concepts
LDAP Concepts
8-14
Password Concepts
8-11
8-11
8-16
Understand Authentication Property Sheets for LDAP
IdP Requirements
8-17
8-17
8-17
Configuration Workflow to Activate Federation (SSO) Mode
Authentication Scenarios for User Sessions in Federation (SSO) Mode
Migration Between Authentication Methods
8-20
Understand Migration (from Either LDAP or SSO) to Embedded
Understand Migration (from Embedded) to Either LDAP or SSO
8-18
8-18
8-20
8-21
Procedures
8-21
Export the Root CA X.509 Certificate from Your Active Directory Server
Configure DMM to Trust the Active Directory Root CA
Choose an Authentication Method
Configure LDAP (Active Directory) Settings
Define LDAP (Active Directory) Filters
8-23
8-24
8-24
8-22
Import User Accounts that Match an LDAP (Active Directory) Filter
Resynchronize User Accounts that Match an LDAP (Active Directory) Filter
Sever All Existing Ties to a User Base or an LDAP (Active Directory) Server
Define the LDAP (Active Directory) Synchronization Schedule
Manage LDAP (Active Directory) Attributes
8-29
Configure Automatic LDAP (Active Directory) Synchronization
Derive User Group Membership Dynamically from an LDAP (Active Directory) Filter
Configure Federation Services for SSO
IdP Configuration Examples
Export SP Metadata from DMM
Import IdP Metadata into DMM
8-33
8-33
8-43
8-43
Bypass External Authentication During Superuser Login, as Needed
8-22
8-25
8-26
8-27
8-28
8-30
8-31
8-45
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8-45
Software UI and Field Reference Tables
Elements to Choose and Enable an Authentication Mode
Elements to Define, Validate, and Add LDAP Filters
8-45
8-46
8-48
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CHAPTER
Elements to Use LDAP Bookmarks for Synchronization
Elements to Schedule Synchronization
Elements to Manage Attributes
Sample SP Configuration File from DMM
Summary Configuration Sample (PingFederate)
Sample IdP Metadata
8-55
Exported IdP Metadata Sample from OpenAM
8-50
8-51
8-52
8-53
8-56
Exported IdP Metadata Sample from Shibboleth
Exported IdP Metadata Sample from PingFederate
FAQs and Troubleshooting
FAQs
9
User Group Assignments
Concepts
8-59
9-1
9-1
Understand User Accounts
Understand User Roles
Procedures
9-2
Create User Groups
Delete User Groups
Create User Accounts Manually
Assign Users to User Groups
Edit User Accounts Manually
Delete User Accounts Manually
Remove Users from a User Group
Manage User Access Rights to DMPs
8-59
9-1
9-2
9-3
9-4
9-4
9-6
9-7
9-8
9-9
9-10
8-49
8-57
8-58
CHAPTER
vi
Reference
9-10
Software UI and Field Reference Tables
Elements to Configure User Account Settings
FAQs and Troubleshooting
FAQs
10
SNMP, Events, and Notifications
Concepts
10-1
Overview
Restrictions
Understand SNMP Concepts
Understand MIB and NMS Concepts
Understand IP Address Conflict Events
Understand Supported Event Types
Partial Support for Cisco Medianet 2.1 Features
DHCP Server Configuration Notes for MSI Service Discovery
dhcpd Example
12-6
Windows Server Example
Understand Medianet Autoconfiguration for DMPs
Information That Medianet and DMPs Exchange
Medianet Activation Workflow for a DMP 4310G or 4400G
Restrictions
Guidelines
12-10
12-11
11-1
11-2
12-5
12-5
12-6
12-7
12-8
12-9
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Limit Your Use of Manual Registration
12-11
General Best Practices for Non-Medianet Autoregistration
Best Practices to Schedule Non-Medianet Autoregistration Events
Understand the Sequence of Operations for Non-Medianet Autoregistration
Procedures
Use DMPDM to Prepare a DMP for Manual Registration
Use a System Task to Normalize DMP Passwords
12-13
12-13
12-14
Establish Trust Between Digital Signs and your Centrally Managed DMPs
Add or Edit Address Ranges for Non-Medianet Autoregistration
Delete Address Ranges for Non-Medianet Autoregistration
Add or Edit One DMP Manually
12-21
Delete DMPs Manually from Your Device Inventory
Reference
Software UI and Field Reference Tables
12-23
Elements to Autoregister DMPs
12-23
12-23
Elements to Add or Edit One DMP Manually
Elements to Delete One DMP Manually
12-24
Elements to Configure Non-Medianet Autoregistration
Prevent DHCP Address Assignments to the Wrong VLAN
FAQs and Troubleshooting
FAQs
12-30
12-30
12-22
12-24
12-20
12-25
12-25
12-11
12-11
12-12
12-17
12-18
CHAPTER
13
Organize DMPs in Groups
Concepts
Overview
13-1
13-1
Understand the Effect of Nesting One DMP Group Inside Another
Procedures
13-3
Add and Edit DMP Groups
Delete DMP Groups
Add DMPs Manually to DMP Groups
Remove DMPs Manually from DMP Groups
Filter the DMP List Table
Reference
13-7
Software UI and Field Reference Tables
Top-Level Elements to Manage DMPs and DMP Groups
Elements to Add or Edit DMP Groups
Elements to Delete DMP Groups
Elements to Remove a DMP from a DMP Group
FAQs and Troubleshooting
13-1
13-2
13-3
13-4
13-5
13-5
13-6
13-7
13-7
13-9
13-9
13-10
13-10
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CHAPTER
14
15
FAQs
Configure DMP Wi-Fi Settings
Concepts
Glossary
13-10
14-1
14-1
14-1
ASCII Passphrases and Hexadecimal Keys for WEP
Workflow
Restrictions
Procedures
14-4
14-5
14-5
Establish a Wired Network Connection
Establish a Wireless Network Connection (802.11)
Reference
DMP Network Interfaces
FAQs and Troubleshooting
FAQs
14-7
14-8
14-8
14-8
Touchscreens, Projectors, and Displays
Concepts
Overview
15-1
15-1
Presentation System Concepts
Understand Which Displays Work Best with DMPs
Understand How to Choose Media Signal Cables
Understand and Prevent Image Retention (Burn-in)
14-3
14-5
14-6
15-1
15-2
15-2
15-3
15-5
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Connect to a Digital Display or Projector
Connect to a Touchscreen
Connect to an Analog Display or Projector
15-6
15-6
15-8
15-9
Use RS-232 Signals to Control Presentation Systems
Prepare Cisco Displays to Support RS-232 Syntax
Bootstrap DMTech Displays to Enable Their RS-232 Support
Bootstrap NEC Displays to Enable Their RS-232 Support
Use RS-232 Syntax to Control Digital Signs
15-17
Delete Equipment Settings That Use RS-232 Syntax
DVI
15-21
Prepare a 40- or 52-inch Cisco LCD to Support Centralized Management through DVI
HDMI
15-22
Activate or Deactivate HDMI Autodetection
Activate or Deactivate Resolution Autodetection
Use Predefined Tasks to Configure and Manage Equipment
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15-11
15-14
15-16
15-20
15-21
15-22
15-23
15-23
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16
Define or Edit DMP Output Settings for A/V
Delete DMP Output Settings for A/V
Use Simple Menus to Control A/V Settings
Reference
15-29
Video and Audio Signal Interfaces
Supported Touchscreen Drivers in Cisco DMS 5.4
Software UI and Field Reference Tables
Elements to Choose A/V Settings from Menus
Elements to Configure DMP Audio/Video Settings
Elements to Control HDMI Display Autodetection
Elements to Control Screen Resolution Autodetection
Elements to Activate RS-232 for Supported LCD Display Brands (except DMTech)
Elements to Activate RS-232 for LCD Displays by DMTech
FAQs and Troubleshooting
FAQs
15-38
15-38
Troubleshoot Cisco Professional Series LCD Displays
DMP User Permissions (Authorization)
15-23
15-25
15-26
15-30
15-33
15-34
15-34
15-36
15-36
15-37
15-37
15-38
15-40
16-1
Concepts
Overview
16-1
16-1
Scenarios That Illustrate Typical User Permissions
Scenario A: Basic Administrator Permissions
Scenario B: Basic Network and Endpoint Permissions
Scenario C: Basic Content Permissions
Scenario D: Basic Reporting Permissions
Procedures
16-3
Configure User Rights and Permissions
PART
3Manage Content for Cisco Digital Signs
CHAPTER
17
Media Assets and Embedded Software
Concepts
Overview
Restrictions
17-1
17-1
17-1
User Permission Restrictions
Media Restrictions
17-2
File Size and Storage Restrictions
Local Storage Restrictions
16-1
16-2
16-2
16-2
16-3
16-3
17-1
17-2
17-5
17-5
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18
Procedures
Reference
Playlists
Concepts
Procedures
Understand HTTP ‘HEAD’ Request Timeout
17-10
17-7
Work with Assets and Categories in Your Media Library
Add One Asset at a Time to Your Media Library
17-11
Add Multiple Assets Simultaneously to Your Media Library
17-14
Software UI and Field Reference Tables
Elements to Manage Assets and Categories
Elements to Add Categories and Rename Them
Elements to Add Assets and Edit Their Attributes
Elements To Describe and Preview One Asset
18-1
18-1
Guidelines
18-1
17-14
17-14
17-16
17-17
17-18
Best Practices to Optimize DMP Settings for Playlists
Restrictions
Create and Organize Playlists
Change the Sequence of Playback
18-2
18-2
18-2
18-3
17-10
17-12
18-1
CHAPTER
19
Reference
18-3
Software UI and Field Reference Tables
Elements to Define a Playlist
Content Distribution and Delivery
Concepts
Overview
19-1
19-1
Understand DMP Support for the CIFS Protocol
Choose a Content Delivery System to Use with DMPs
DMS-CD Concepts
19-4
DMS-CD Overview
Retry Timeout
19-4
Concurrent Deployments
DMS-CD Performance Factors
Understand Shared Scheduling Features for Deployments
Understand DMS-CD Alert Reports
Guidelines
19-8
DMS-CD Guidelines
Restrictions
19-12
18-3
18-3
19-1
19-2
19-2
19-4
19-4
19-5
19-6
19-7
19-8
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DMS-CD Restrictions
CIFS Restrictions
ACNS Restrictions
ECDS Restrictions
Example Scenario
19-14
19-12
19-13
19-13
19-13
Organizational Logic at Acme
Deployment Scheduling Logic at Acme
Procedures
19-16
Configure DMM to Use ACNS, WAAS, or ECDS
Configure DMS-CD
19-18
Configure Deployment Threshold Preferences for DMS-CD
Check Disk Space Capacity for Deployments
Create a Deployment Package
Edit a Deployment Package
19-23
Delete a Deployment Package
Reference
19-26
Software UI and Field Label Reference Tables
Elements to Define Deployment Thresholds
Elements to Define a DMS-CD Deployment Package
Elements to Define WAAS, ACNS, or ECDS Settings
FAQs and Troubleshooting
Troubleshoot DMS-CD
FAQs for ACNS
FAQs for WAAS
Troubleshoot ACNS
19-31
19-31
19-34
19-34
19-34
19-14
19-15
19-17
19-19
19-20
19-21
19-25
19-26
19-26
19-29
19-30
CHAPTER
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20
Use Channels to Play Rich Media
Concepts
20-1
Overview
Glossary
20-2
Channel Examples
Airport Example
Healthcare Example
Retail Banking Example
Retail Shopping Example
Education Example
Manufacturing Example
Understand How Channels Prioritize Their Content
Understand Time Basis Concepts
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20-1
20-3
20-4
20-5
20-6
20-7
20-8
20-9
20-10
20-10
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Procedures
20-11
Work with Channels Generally
View and Filter Channels
Add a Channel
Tag a Channel
Edit a Channel
20-13
20-15
20-16
Duplicate a Channel
Delete a Channel
Work with Channel Details
Channel Properties
Default Content
Time-specific Content
Play Now Content
Work with Channel Events
Add an Event to a Channel
Duplicate an Event from a Channel
Delete an Event from a Channel
Work with Channel Subscriptions
Subscribe Endpoints to a Channel
Unsubscribe Endpoints from a Channel
Implications of Changing the DMM Appliance Hostname
Implications of Changing the User Authentication Method
Implications of Changing Which Assets a Playlist Includes
21-3
21-3
21-4
21-4
21-4
Enable Syslog and NTP
Enable Proof of Play Features in DMM
21-7
21-8
21-9
21-5
21-6
21-2
21-2
21-3
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22
Export a Report
View Previous Reports
21-9
21-10
Use the Proof of Play Dashboard
Reference
21-10
FAQs and Troubleshooting
FAQs
Troubleshooting
21-11
21-12
Plan for and Manage Emergencies
Concepts
Overview
Procedures
22-1
22-1
22-2
Create Deployment Packages for Emergencies
Provision Emergency Assets to DMP Local Storage
Start Playback of an Emergency Message
Stop Playback of an Emergency Message
Site Assessment for Live Video Programming
Restrictions
24-2
User Permissions Restrictions
Channel Count Restrictions
24-2
23-2
23-2
24-1
24-2
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CHAPTER
25
Codec Restrictions
Procedures
Add Channels
Edit Channels
Reassign Channel Numbers
Delete Channels
List Only the Defined (Active) or Undefined (Inactive) TV Channels
Reference
Software UI and Field Reference Tables
Elements to Manage TV Channels
Elements to Define Channel Settings
Video on Demand
Concepts
25-1
Overview
Guidelines
Site Assessment for VoD Programming
Restrictions
User Permissions Restrictions
Channel Count Restrictions
Workflow to Stage VoD Assets to DMP Local Storage
24-2
24-2
24-3
24-4
24-5
24-6
24-7
24-8
24-8
24-8
24-10
25-1
25-1
25-1
25-1
25-2
25-2
25-2
25-2
CHAPTER
26
Procedures
25-2
Add a New VoD Category
Add a New VoD Subcategory
Edit a VoD Category
Delete a VoD Category
Map a Video to a VoD Category
Organize Videos in VoD Categories
Remove a Video from a Category
Stage an EPG to DMP Local Storage
Reference
25-9
Software UI and Field Reference Tables
Elements to Manage VoD Categories
Electronic Program Guide
Concepts
Overview
Guidelines
Restrictions
26-1
26-1
26-2
26-2
25-3
25-3
25-4
25-5
25-6
25-7
25-7
25-8
25-9
25-9
26-1
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27
Understand EPG Data Formats
Understand Methods to Describe EPG Channels
Procedures
Add or Edit Subscriptions to Data from an EPG Provider
Delete Settings That Define a Subscription
Synchronize EPG Channel Schedules and Program Descriptions
Reference
Software UI and Field Reference Tables
FAQs and Troubleshooting
Look and Feel
Concepts
Overview
Restrictions
User Permissions Restrictions
XMLTV
26-2
Tribune Media Services
26-5
26-8
26-2
26-2
26-3
26-8
Elements to Define EPG Provider Settings
26-9
Troubleshoot EPG Highlighting
27-1
27-1
27-1
27-1
User Permissions Restrictions
26-9
27-1
26-4
26-5
26-6
26-7
26-8
CHAPTER
28
Procedures
Choose the Color Scheme for Your Menu System
27-2
27-2
Specify Which Features Your Menu System Should Include
Show a Custom Logo in Your Menu System
Show the Cisco Logo in Your Menu System
27-4
27-5
Choose the Date and Time Formats for Your Menu System
Deploy Menu System Customizations to Your DMPs
Emulate the DMP Remote Control for Use with Cisco Cast
Concepts
Overview
Restrictions
28-1
28-1
28-2
Audio Muting Restrictions
Channel-Changing Restrictions
User Permissions Restrictions
DMP Model Restrictions
28-2
28-2
28-2
28-2
Workflow to Provision Emulator Service for IP Phones
Procedures
Activate Services
28-4
28-4
27-3
27-5
27-7
28-1
28-3
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Start Services
Configure URL Parameters
Enable IP Phone Autoregistration
Define IP Phone Service Attributes
Expose the Service to IP Phones
Configure Emulator Settings in Cast
28-5
28-5
28-6
28-6
28-7
28-8
Configure an IP Phone to Emulate the Remote Control
Start the Emulator on an IP Phone
Start the Emulator on a Mobile Phone
28-10
28-11
Use the Emulator on an IP Phone or a Mobile Phone
28-10
28-12
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ART
1
Manage Platform Services
Audience
Concepts
CHAPTER
Administration Overview
Revised: September 17, 2012
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Concepts, page 1-1
•
•
Procedures, page 1-4
•
Reference, page 1-7
We prepared this material with specific expectations of you.
You will administer Cisco DMS.
1
•
Glossary, page 1-2
•
Logical Ports That Cisco DMS Components Use, page 1-2
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1-1
Concepts
Glossary
Chapter 1 Administration Overview
TimesaverGo to terms that start with...[A|D
A
AAI
D
DMS-Admin
].
Appliance Administration Interface. Console application (text-based; menu-driven) and command shell
on all Cisco DMM appliances. Administrators use AAI to set up and connect a new DMM appliance
and maintain it thereafter. Although its scope is far narrower than DMS-Admin, AAI supports
priviliged operations that DMS-Admin does not support.
Return to Top
Digital Media Suite Administration. Web-based graphical user interface on a DMM appliance.
Administrators use DMS-Admin to:
•
Activate and monitor features throughout the full range of Cisco DMS products.
•
Exchange information with network entities outside Cisco DMS.
•
Centrally manage user accounts for Cisco DMS products.
Compare to AAI.
Logical Ports That Cisco DMS Components Use
Make sure to keep these logical ports open to traffic exchanged among Cisco DMS components.
Port
No.FromToBidir? ProtocolDescription
20DMM DMP NFTP DMM server deploying content to DMP using FTP
20DMP FTP serverYFTP transfer of content files
21DMMDMPNFTP DMM server deploying content to DMP using FTP
21DMP FTP serverY FTP transfer of content files
22DMM DMP NSFTP DMM server deploying content to DMP using SFTP
53DMP DNS server NDNS DNS services
80DMP content serverNHTTP
123DMPNTP serverYNTP NTP services
139DMP content serverNCIFSCIFS services
161SNMP clientDMMNSNMP SNMP services
389DMM Active Directory
(LDAP)
NLDAP user database creation or updates
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Chapter 1 Administration Overview
Concepts
Port
No.FromToBidir? ProtocolDescription
443Admin ClientDMP NSSL
443UserDMMNHTTPS
445DMP content serverN CIFS CIFS services
514DMP syslog serverNsyslogsyslog services
554DMP content serverNRTSP DMP requesting WMV streaming from external
Windows Media Streaming Server
636DMM Active Directory
(LDAPS)
694DMM primaryDMM secondary Y(UDP) Heartbeat for failover health monitoring
843UserDMMNproof of play
7777Admin ClientDMP NSSL
7777DMM DMP YSSL
7849DMM primaryDMM secondary YDRBD (failover)
9161YSNMP SNMP services
9999DMM Show and Share YJMX communication
30865All failover
nodes
User
Userdeployment
Config
User
DMP content serverN HTTP
All failover
nodes
server
Config
NLDAPS user database creation or updates
YCSYNCsynchronize config files between nodes in a cluster
(failover).
NHTTP user requesting content from external server
Legend
DMM=Digital Media Manager
DMP=Digital Media Player
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1-3
Procedures
Procedures
Log in to DMM
•
Learn Your DMM Appliance Serial Number, page 1-6
•
Start DMS-Admin, page 1-5
Procedure
Chapter 1 Administration Overview
Step 1
Step 2
Step 3
Step 4
Point your browser at your DMM appliance.
•
Use HTTPS and specify port 8443
OR
Use HTTP and specify port 8080— which redirects immediately to the secured HTTPS connection.
•
Be sure to use the fully qualified appliance DNS name and not merely its IP address. For example,
https://dmm.example.com:8443.
When the login page loads, sign in to your account.
Click Log In.
The DMM landing page loads in your browser.
Stop. You have completed this procedure.
What to Do Next
•
1-4
User Guide for Cisco Digital Media Manager 5.4.x
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Chapter 1 Administration Overview
Start DMS-Admin
Before You Begin
•
Procedure
Procedures
Log in to DMM.
Step 1
Step 2
Click Administration on the landing page.
What happens next depends on what happened before.
•
Is your
appliance
No licenses are installed.
We take you first to the page where you can install a license key.
factory-new or
recently
restored?
•
Have you
activated even
one licensed
At least one license is installed.
We take you first to the DMS-Admin Dashboard, whose gauges can inform you
at a glance.
feature?
Stop. You have completed this procedure.
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Related Topics
•
Log in to DMM, page 1-4
User Guide for Cisco Digital Media Manager 5.4.x
1-5
Procedures
Learn Your DMM Appliance Serial Number
CautionYou cannot obtain any Cisco DMS software feature licenses until you know your DMM appliance serial number.
Before You Begin
•
Log in to DMM and click Administration.
Procedure
Chapter 1 Administration Overview
Step 1
Step 2
Step 3
Find the System Information gauge on your Administration dashboard.
Make note of your appliance serial number.
Stop. You have completed this procedure.
Set a User Session Timeout for Components of Cisco DMS
We log inactive users out of their sessions automatically after an interval, which you control, has
elapsed. This interval applies to all users without exception.
Before You Begin
•
Log in to DMM and click Administration.
1-6
Procedure
Step 1
Step 2
User Guide for Cisco Digital Media Manager 5.4.x
Choose Security > Session.
Use the Session Timeout (in minutes) field to enter or edit a session timeout value.
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Chapter 1 Administration Overview
Reference
Step 3
Step 4
Click Update.
Stop. You have completed this procedure.
Reference
•
FAQs and Troubleshooting, page 1-7
FAQs and Troubleshooting
•
FAQs, page 1-7
FAQs
Q.
What might prevent me from logging in?
A.
Check the following, and then try again to log in.
•
Is your username wrong or mistyped?
•
Is your password wrong, mistyped, or expired?
•
Is your user account suspended?
•
Is your user account locked after too many failed login attempts?
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Reference
Chapter 1 Administration Overview
1-8
User Guide for Cisco Digital Media Manager 5.4.x
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Audience
Concepts
CHAPTER
Administration Dashboard
Revised: September 17, 2012
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Concepts, page 2-1
•
•
Procedures, page 2-5
We prepared this material with specific expectations of you.
You will administer Cisco DMS.
You have already installed at least the license key to activate one Cisco DMS software feature module.
2
•
Dashboard Overview, page 2-1
Dashboard Overview
The dashboard for DMS-Admin centralizes many features for system monitoring and log collection.
When problems of any kind interfere with the data-collection processes that populate its gauges, they
show question marks in addition to the best available data. In this case, check that your systems and
network are configured and working correctly.
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Concepts
Chapter 2 Administration Dashboard
These are the dashboard gauges.
The Failover Cluster gauge monitors your use, if any, of failover.
NoteSometimes, a monitoring gauge might leave out a value that you expect it to show. When this occurs, we mark any missing
values with a placeholder symbol ( ) to indicate which values we could not show.
TipUntil you install at least one license key, the DMS-Admin dashboard cannot retrieve data to populate its gauges.
Understand the Alerts Gauge
This gauge shows the total count of notification messages delivered in the past 1 hour.
TimesaverClick View Alerts to open the Alerts page.
2-2
User Guide for Cisco Digital Media Manager 5.4.x
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