Cisco Digital Media Manager 5.4.x User Manual

User Guide for Cisco

Part 1 – Manage Platform Services Part 2 – Manage Network and Endpoint Settings Part 3 – Manage Content for Cisco Digital Signs Part 4 – Manage IPTV Programming for Cisco Cast

Revised: September 17, 2012

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Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000

Fax: 408 527-0883

Digital Media Manager 5.4.x

800 553-NETS (6387)

Text Part Number: OL-15762-05

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User Guide for Cisco Digital Media Manager 5.4.x

IMPLIED, INCLUDING,

PART

1 Manage Platform Services

CONTENTS

CHAPTER

Administration Overview

Concepts

Glossary

1-1

1-2

Logical Ports That Cisco DMS Components Use

Procedures

1-4

Start DMS-Admin Learn Your DMM Appliance Serial Number Set a User Session Timeout for Components of Cisco DMS

Reference

1-7

FAQs and Troubleshooting

FAQs

1-7

Administration Dashboard

Concepts

2-1

Dashboard Overview

Understand the Alerts Gauge Understand the System Information Gauge Understand the Status Gauge Understand the Licensed Features Gauge Understand the Users Logged In Gauge

1-1

1-2

1-5

1-6

1-7

2-1

2-2

2-3

2-4

CHAPTER

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Procedures

View Dashboard Gauges

Licenses

Concepts

Understand Licenses

Procedures

Request License Keys Install License Keys View Installed Licenses Check the Dashboard Gauge for Licenses

2-5

3-1

3-2

3-4

3-5

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Contents

CHAPTER

Reference

Automatically Licensed Features on Cisco DMS Appliances and Endpoints Optional Module Licenses

Server Operations

Procedures

Check DMM Server Processes Remotely Restart Appliances Remotely

Reference

Server Processes

Analyze Cisco DMS System Logs

Procedures

Enable Syslog Analysis Disable Syslog Analysis

Configure Failover

3-6

3-7

4-1

4-3

4-4

5-1

5-2

6-1

CHAPTER

Cisco Hinter for RTSP

Concepts

7-1

Overview Workflow Restrictions

Procedures

7-3

Download Cisco Hinter Windows

7-1

7-2

7-3

7-4

Install Cisco Hinter on Windows Run Cisco Hinter on Windows

Linux

7-5

Install Cisco Hinter on Linux Run Cisco Hinter on Linux

Reference

FAQs and Troubleshooting

7-6

Troubleshoot RTP Over RTSP

Authentication and Federated Identity

7-4

7-5

7-6

8-1

Concepts

Overview

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Glossary Understand the Requirement to Authenticate Users Decide Which Authentication Method to Use LDAP and Active Directory Concepts

Federated Identity and Single Sign-on (SSO) Concepts

8-2

8-9

8-10

LDAP is Highly Complex Plan Ahead Restrictions

8-11

Synchronization Concepts LDAP Concepts

8-14

Password Concepts

8-11

8-16

Understand Authentication Property Sheets for LDAP

IdP Requirements

8-17

Configuration Workflow to Activate Federation (SSO) Mode Authentication Scenarios for User Sessions in Federation (SSO) Mode

Migration Between Authentication Methods

8-20

Understand Migration (from Either LDAP or SSO) to Embedded Understand Migration (from Embedded) to Either LDAP or SSO

8-18

8-20

8-21

Procedures

8-21

Export the Root CA X.509 Certificate from Your Active Directory Server Configure DMM to Trust the Active Directory Root CA Choose an Authentication Method Configure LDAP (Active Directory) Settings

Define LDAP (Active Directory) Filters

8-23

8-24

8-22

Import User Accounts that Match an LDAP (Active Directory) Filter Resynchronize User Accounts that Match an LDAP (Active Directory) Filter Sever All Existing Ties to a User Base or an LDAP (Active Directory) Server Define the LDAP (Active Directory) Synchronization Schedule Manage LDAP (Active Directory) Attributes

8-29

Configure Automatic LDAP (Active Directory) Synchronization Derive User Group Membership Dynamically from an LDAP (Active Directory) Filter

Configure Federation Services for SSO

IdP Configuration Examples Export SP Metadata from DMM Import IdP Metadata into DMM

8-33

8-43

Bypass External Authentication During Superuser Login, as Needed

8-22

8-25

8-26

8-27

8-28

8-30

8-31

8-45

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Reference

8-45

Software UI and Field Reference Tables

Elements to Choose and Enable an Authentication Mode Elements to Define, Validate, and Add LDAP Filters

8-45

8-46

8-48

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CHAPTER

Elements to Use LDAP Bookmarks for Synchronization Elements to Schedule Synchronization

Elements to Manage Attributes Sample SP Configuration File from DMM Summary Configuration Sample (PingFederate) Sample IdP Metadata

8-55

Exported IdP Metadata Sample from OpenAM

8-50

8-51

8-52

8-53

8-56

Exported IdP Metadata Sample from Shibboleth

Exported IdP Metadata Sample from PingFederate FAQs and Troubleshooting

FAQs

User Group Assignments

Concepts

8-59

9-1

Understand User Accounts Understand User Roles

Procedures

9-2

Create User Groups Delete User Groups Create User Accounts Manually Assign Users to User Groups Edit User Accounts Manually Delete User Accounts Manually Remove Users from a User Group Manage User Access Rights to DMPs

8-59

9-1

9-2

9-3

9-4

9-6

9-7

9-8

9-9

9-10

8-49

8-57

8-58

CHAPTER

Reference

9-10

Software UI and Field Reference Tables

Elements to Configure User Account Settings FAQs and Troubleshooting

FAQs

SNMP, Events, and Notifications

Concepts

10-1

Overview Restrictions Understand SNMP Concepts Understand MIB and NMS Concepts Understand IP Address Conflict Events Understand Supported Event Types

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9-11

10-1

10-2

10-3

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Global Event Categories DMP Event Categories

10-3

Failover Cluster Event Categories WAAS Event Categories

10-4

Understand Notification Methods Workflow

Procedures

Enable or Disable Email

10-4

10-5

Configure SNMP Server Settings for Your DMM Appliance Populate the MIB Browser in Your NMS Configure Alert Reports and Notification Settings

Define Alert Report Parameters Define Notification Rules

Reference

FAQs and Troubleshooting

PART

2 Manage Network and Endpoint Settings

FAQs

10-9

10-4

10-6

10-7

10-8

CHAPTER

Network and Endpoints Overview

Concepts

Overview

Procedures

11-1

11-2

View Network and Endpoint Options in DMM

Concepts

Overview Glossary

12-1

12-2

Partial Support for Cisco Medianet 2.1 Features DHCP Server Configuration Notes for MSI Service Discovery

dhcpd Example

12-6

Windows Server Example Understand Medianet Autoconfiguration for DMPs Information That Medianet and DMPs Exchange Medianet Activation Workflow for a DMP 4310G or 4400G Restrictions Guidelines

12-10

12-11

11-1

11-2

12-5

12-6

12-7

12-8

12-9

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Contents

Limit Your Use of Manual Registration

12-11

General Best Practices for Non-Medianet Autoregistration Best Practices to Schedule Non-Medianet Autoregistration Events

Understand the Sequence of Operations for Non-Medianet Autoregistration

Procedures

Use DMPDM to Prepare a DMP for Manual Registration Use a System Task to Normalize DMP Passwords

12-13

12-14

Establish Trust Between Digital Signs and your Centrally Managed DMPs Add or Edit Address Ranges for Non-Medianet Autoregistration Delete Address Ranges for Non-Medianet Autoregistration Add or Edit One DMP Manually

12-21

Delete DMPs Manually from Your Device Inventory

Reference

Software UI and Field Reference Tables

12-23

Elements to Autoregister DMPs

12-23

Elements to Add or Edit One DMP Manually Elements to Delete One DMP Manually

12-24

Elements to Configure Non-Medianet Autoregistration Prevent DHCP Address Assignments to the Wrong VLAN FAQs and Troubleshooting

FAQs

12-30

12-22

12-24

12-20

12-25

12-11

12-12

12-17

12-18

CHAPTER

Organize DMPs in Groups

Concepts

Overview

13-1

Understand the Effect of Nesting One DMP Group Inside Another

Procedures

13-3

Add and Edit DMP Groups Delete DMP Groups Add DMPs Manually to DMP Groups Remove DMPs Manually from DMP Groups Filter the DMP List Table

Reference

13-7

Software UI and Field Reference Tables

Top-Level Elements to Manage DMPs and DMP Groups

Elements to Add or Edit DMP Groups

Elements to Delete DMP Groups

Elements to Remove a DMP from a DMP Group FAQs and Troubleshooting

13-1

13-2

13-3

13-4

13-5

13-6

13-7

13-9

13-10

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CHAPTER

FAQs

Configure DMP Wi-Fi Settings

Concepts

Glossary

13-10

14-1

ASCII Passphrases and Hexadecimal Keys for WEP Workflow Restrictions

Procedures

14-4

14-5

Establish a Wired Network Connection Establish a Wireless Network Connection (802.11)

Reference

DMP Network Interfaces FAQs and Troubleshooting

FAQs

14-7

14-8

Touchscreens, Projectors, and Displays

Concepts

Overview

15-1

Presentation System Concepts

Understand Which Displays Work Best with DMPs Understand How to Choose Media Signal Cables Understand and Prevent Image Retention (Burn-in)

14-3

14-5

14-6

15-1

15-2

15-3

15-5

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Procedures

Connect to a Digital Display or Projector Connect to a Touchscreen Connect to an Analog Display or Projector

15-6

15-8

15-9

Use RS-232 Signals to Control Presentation Systems

Prepare Cisco Displays to Support RS-232 Syntax Bootstrap DMTech Displays to Enable Their RS-232 Support Bootstrap NEC Displays to Enable Their RS-232 Support

Use RS-232 Syntax to Control Digital Signs

15-17

Delete Equipment Settings That Use RS-232 Syntax

DVI

15-21

Prepare a 40- or 52-inch Cisco LCD to Support Centralized Management through DVI

HDMI

15-22

Activate or Deactivate HDMI Autodetection Activate or Deactivate Resolution Autodetection

Use Predefined Tasks to Configure and Manage Equipment

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15-11

15-14

15-16

15-20

15-21

15-22

15-23

Contents

CHAPTER

Define or Edit DMP Output Settings for A/V

Delete DMP Output Settings for A/V

Use Simple Menus to Control A/V Settings

Reference

15-29

Video and Audio Signal Interfaces Supported Touchscreen Drivers in Cisco DMS 5.4 Software UI and Field Reference Tables

Elements to Choose A/V Settings from Menus

Elements to Configure DMP Audio/Video Settings

Elements to Control HDMI Display Autodetection

Elements to Control Screen Resolution Autodetection

Elements to Activate RS-232 for Supported LCD Display Brands (except DMTech)

Elements to Activate RS-232 for LCD Displays by DMTech FAQs and Troubleshooting

FAQs

15-38

Troubleshoot Cisco Professional Series LCD Displays

DMP User Permissions (Authorization)

15-23

15-25

15-26

15-30

15-33

15-34

15-36

15-37

15-38

15-40

16-1

Concepts

Overview

16-1

Scenarios That Illustrate Typical User Permissions

Scenario A: Basic Administrator Permissions

Scenario B: Basic Network and Endpoint Permissions

Scenario C: Basic Content Permissions

Scenario D: Basic Reporting Permissions

Procedures

16-3

Configure User Rights and Permissions

PART

3 Manage Content for Cisco Digital Signs

CHAPTER

Media Assets and Embedded Software

Concepts

Overview Restrictions

17-1

User Permission Restrictions

Media Restrictions

17-2

File Size and Storage Restrictions

Local Storage Restrictions

16-1

16-2

16-3

17-1

17-2

17-5

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CHAPTER

Procedures

Reference

Playlists

Concepts

Procedures

Understand HTTP ‘HEAD’ Request Timeout

17-10

17-7

Work with Assets and Categories in Your Media Library Add One Asset at a Time to Your Media Library

17-11

Add Multiple Assets Simultaneously to Your Media Library

17-14

Software UI and Field Reference Tables

Elements to Manage Assets and Categories Elements to Add Categories and Rename Them Elements to Add Assets and Edit Their Attributes Elements To Describe and Preview One Asset

18-1

Guidelines

18-1

17-14

17-16

17-17

17-18

Best Practices to Optimize DMP Settings for Playlists

Restrictions

Create and Organize Playlists Change the Sequence of Playback

18-2

18-3

17-10

17-12

18-1

CHAPTER

Reference

18-3

Software UI and Field Reference Tables

Elements to Define a Playlist

Content Distribution and Delivery

Concepts

Overview

19-1

Understand DMP Support for the CIFS Protocol Choose a Content Delivery System to Use with DMPs DMS-CD Concepts

19-4

DMS-CD Overview Retry Timeout

19-4

Concurrent Deployments DMS-CD Performance Factors Understand Shared Scheduling Features for Deployments Understand DMS-CD Alert Reports

Guidelines

19-8

DMS-CD Guidelines

Restrictions

19-12

18-3

19-1

19-2

19-4

19-5

19-6

19-7

19-8

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DMS-CD Restrictions

CIFS Restrictions

ACNS Restrictions

ECDS Restrictions Example Scenario

19-14

19-12

19-13

Organizational Logic at Acme

Deployment Scheduling Logic at Acme

Procedures

19-16

Configure DMM to Use ACNS, WAAS, or ECDS Configure DMS-CD

19-18

Configure Deployment Threshold Preferences for DMS-CD

Check Disk Space Capacity for Deployments

Create a Deployment Package

Edit a Deployment Package

19-23

Delete a Deployment Package

Reference

19-26

Software UI and Field Label Reference Tables

Elements to Define Deployment Thresholds

Elements to Define a DMS-CD Deployment Package

Elements to Define WAAS, ACNS, or ECDS Settings FAQs and Troubleshooting

Troubleshoot DMS-CD

FAQs for ACNS

FAQs for WAAS

Troubleshoot ACNS

19-31

19-34

19-14

19-15

19-17

19-19

19-20

19-21

19-25

19-26

19-29

19-30

CHAPTER

xii

Use Channels to Play Rich Media

Concepts

20-1

Overview Glossary

20-2

Channel Examples

Airport Example

Healthcare Example

Retail Banking Example

Retail Shopping Example

Education Example

Manufacturing Example Understand How Channels Prioritize Their Content Understand Time Basis Concepts

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20-3

20-4

20-5

20-6

20-7

20-8

20-9

20-10

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Procedures

20-11

Work with Channels Generally

View and Filter Channels Add a Channel Tag a Channel Edit a Channel

20-13

20-15

20-16

Duplicate a Channel Delete a Channel

Work with Channel Details

Channel Properties Default Content Time-specific Content Play Now Content

Work with Channel Events

Add an Event to a Channel Duplicate an Event from a Channel Delete an Event from a Channel

Work with Channel Subscriptions

Subscribe Endpoints to a Channel Unsubscribe Endpoints from a Channel

20-37

20-11

20-12

20-17

20-18

20-19

20-21

20-23

20-27

20-33

20-34

20-35

20-36

CHAPTER

Proof of Play

Concepts

Overview Restrictions

Glossary Campaigns (Formerly, Insertions) Workflow

Procedures

Prepare DMPs to Support Proof of Play

Create Requestors Create Campaigns Run a Report

21-1

Implications of Changing the DMM Appliance Hostname Implications of Changing the User Authentication Method Implications of Changing Which Assets a Playlist Includes

21-3

21-4

Enable Syslog and NTP Enable Proof of Play Features in DMM

21-7

21-8

21-9

21-5

21-6

21-2

21-3

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CHAPTER

Export a Report View Previous Reports

21-9

21-10

Use the Proof of Play Dashboard

Reference

21-10

FAQs and Troubleshooting

FAQs

Troubleshooting

21-11

21-12

Plan for and Manage Emergencies

Concepts

Overview

Procedures

22-1

22-2

Create Deployment Packages for Emergencies Provision Emergency Assets to DMP Local Storage Start Playback of an Emergency Message Stop Playback of an Emergency Message

21-10

22-1

22-2

22-4

22-5

22-6

PART

4 Manage IPTV Programming for Cisco Cast

CHAPTER

Cisco Cast Overview

Concepts

23-1

Overview Restrictions

23-1

23-2

User Permissions Restrictions

Feature License Restrictions

CHAPTER

Centralized Administration On-Premises Operation Workflow

Procedures

23-4

Start Cisco Cast

Redistribute Live TV

Concepts

24-1

Guidelines

23-4

24-1

23-2

23-3

Site Assessment for Live Video Programming Restrictions

24-2

User Permissions Restrictions

Channel Count Restrictions

24-2

23-2

24-1

24-2

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CHAPTER

Codec Restrictions

Procedures

Add Channels Edit Channels Reassign Channel Numbers Delete Channels List Only the Defined (Active) or Undefined (Inactive) TV Channels

Reference

Software UI and Field Reference Tables

Elements to Manage TV Channels Elements to Define Channel Settings

Video on Demand

Concepts

25-1

Overview Guidelines

Site Assessment for VoD Programming

Restrictions

User Permissions Restrictions Channel Count Restrictions

Workflow to Stage VoD Assets to DMP Local Storage

24-2

24-3

24-4

24-5

24-6

24-7

24-8

24-10

25-1

25-2

CHAPTER

Procedures

25-2

Add a New VoD Category Add a New VoD Subcategory Edit a VoD Category Delete a VoD Category Map a Video to a VoD Category Organize Videos in VoD Categories Remove a Video from a Category Stage an EPG to DMP Local Storage

Reference

25-9

Software UI and Field Reference Tables

Elements to Manage VoD Categories

Electronic Program Guide

Concepts

Overview Guidelines Restrictions

26-1

26-2

25-3

25-4

25-5

25-6

25-7

25-8

25-9

26-1

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CHAPTER

Understand EPG Data Formats

Understand Methods to Describe EPG Channels

Procedures

Add or Edit Subscriptions to Data from an EPG Provider Delete Settings That Define a Subscription Synchronize EPG Channel Schedules and Program Descriptions

Reference

Software UI and Field Reference Tables

FAQs and Troubleshooting

Look and Feel

Concepts

Overview Restrictions

User Permissions Restrictions

XMLTV

26-2

Tribune Media Services

26-5

26-8

26-2

26-3

26-8

Elements to Define EPG Provider Settings

26-9

Troubleshoot EPG Highlighting

27-1

User Permissions Restrictions

26-9

27-1

26-4

26-5

26-6

26-7

26-8

CHAPTER

Procedures

Choose the Color Scheme for Your Menu System

27-2

Specify Which Features Your Menu System Should Include Show a Custom Logo in Your Menu System Show the Cisco Logo in Your Menu System

27-4

27-5

Choose the Date and Time Formats for Your Menu System Deploy Menu System Customizations to Your DMPs

Emulate the DMP Remote Control for Use with Cisco Cast

Concepts

Overview Restrictions

28-1

28-2

Audio Muting Restrictions

Channel-Changing Restrictions

User Permissions Restrictions

DMP Model Restrictions

28-2

Workflow to Provision Emulator Service for IP Phones

Procedures

Activate Services

28-4

27-3

27-5

27-7

28-1

28-3

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Start Services Configure URL Parameters Enable IP Phone Autoregistration Define IP Phone Service Attributes Expose the Service to IP Phones Configure Emulator Settings in Cast

28-5

28-6

28-7

28-8

Configure an IP Phone to Emulate the Remote Control Start the Emulator on an IP Phone Start the Emulator on a Mobile Phone

28-10

28-11

Use the Emulator on an IP Phone or a Mobile Phone

28-10

28-12

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ART

Manage Platform Services

Audience

Concepts

CHAPTER

Administration Overview

Revised: September 17, 2012 OL-15762-05

Concepts, page 1-1

•

Procedures, page 1-4

•

Reference, page 1-7

We prepared this material with specific expectations of you.

You will administer Cisco DMS.

•

Glossary, page 1-2

•

Logical Ports That Cisco DMS Components Use, page 1-2

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1-1

Concepts

Glossary

Chapter 1 Administration Overview

Timesaver Go to terms that start with...[A|D

AAI

DMS-Admin

Appliance Administration Interface. Console application (text-based; menu-driven) and command shell on all Cisco DMM appliances. Administrators use AAI to set up and connect a new DMM appliance and maintain it thereafter. Although its scope is far narrower than DMS-Admin, AAI supports priviliged operations that DMS-Admin does not support.

Return to Top

Digital Media Suite Administration. Web-based graphical user interface on a DMM appliance.

Administrators use DMS-Admin to:

•

Activate and monitor features throughout the full range of Cisco DMS products.

•

Exchange information with network entities outside Cisco DMS.

•

Centrally manage user accounts for Cisco DMS products.

Compare to AAI.

Logical Ports That Cisco DMS Components Use

Make sure to keep these logical ports open to traffic exchanged among Cisco DMS components.

Port No. From To Bidir? Protocol Description

20 DMM DMP N FTP DMM server deploying content to DMP using FTP

20 DMP FTP server Y FTP transfer of content files

21 DMM DMP N FTP DMM server deploying content to DMP using FTP

21 DMP FTP server Y FTP transfer of content files

22 DMM DMP N SFTP DMM server deploying content to DMP using SFTP

53 DMP DNS server N DNS DNS services

80 DMP content server N HTTP

123 DMP NTP server Y NTP NTP services

139 DMP content server N CIFS CIFS services

161 SNMP client DMM N SNMP SNMP services

389 DMM Active Directory

(LDAP)

N LDAP user database creation or updates

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Chapter 1 Administration Overview

Concepts

Port No. From To Bidir? Protocol Description

443 Admin Client DMP N SSL

443 User DMM N HTTPS

445 DMP content server N CIFS CIFS services

514 DMP syslog server N syslog syslog services

554 DMP content server N RTSP DMP requesting WMV streaming from external

Windows Media Streaming Server

636 DMM Active Directory

(LDAPS)

694 DMM primary DMM secondary Y (UDP) Heartbeat for failover health monitoring

843 User DMM N proof of play

7777 Admin Client DMP N SSL

7777 DMM DMP Y SSL

7849 DMM primary DMM secondary Y DRBD (failover)

9161 Y SNMP SNMP services

9999 DMM Show and Share Y JMX communication

30865 All failover

nodes

User

User deployment

Config

User

DMP content server N HTTP

All failover nodes

server

Config

N LDAPS user database creation or updates

Y CSYNC synchronize config files between nodes in a cluster

(failover).

N HTTP user requesting content from external server

Legend

DMM=Digital Media Manager DMP=Digital Media Player

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Procedures

Log in to DMM

•

Learn Your DMM Appliance Serial Number, page 1-6

•

Start DMS-Admin, page 1-5

Procedure

Chapter 1 Administration Overview

Step 1

Step 2

Step 3

Step 4

Point your browser at your DMM appliance.

•

Use HTTPS and specify port 8443

Use HTTP and specify port 8080— which redirects immediately to the secured HTTPS connection.

•

Be sure to use the fully qualified appliance DNS name and not merely its IP address. For example, https://dmm.example.com:8443.

When the login page loads, sign in to your account.

Click Log In.

The DMM landing page loads in your browser.

Stop. You have completed this procedure.

What to Do Next

•

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Start DMS-Admin

Before You Begin

•

Procedure

Procedures

Step 1

Step 2

Click Administration on the landing page.

What happens next depends on what happened before.

•

Is your appliance

No licenses are installed.

We take you first to the page where you can install a license key.

factory-new or recently restored?

•

Have you activated even one licensed

At least one license is installed.

We take you first to the DMS-Admin Dashboard, whose gauges can inform you at a glance.

feature?

Stop. You have completed this procedure.

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Learn Your DMM Appliance Serial Number

Caution You cannot obtain any Cisco DMS software feature licenses until you know your DMM appliance serial number.

Before You Begin

•

Procedure

Chapter 1 Administration Overview

Step 1

Step 2

Step 3

Find the System Information gauge on your Administration dashboard.

Make note of your appliance serial number.

Stop. You have completed this procedure.

Set a User Session Timeout for Components of Cisco DMS

We log inactive users out of their sessions automatically after an interval, which you control, has elapsed. This interval applies to all users without exception.

Before You Begin

•

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Procedure

Step 1

Step 2

User Guide for Cisco Digital Media Manager 5.4.x

Choose Security > Session.

Use the Session Timeout (in minutes) field to enter or edit a session timeout value.

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Chapter 1 Administration Overview

Reference

Step 3

Step 4

Click Update.

Stop. You have completed this procedure.

Reference

•

FAQs and Troubleshooting, page 1-7

FAQs and Troubleshooting

•

FAQs, page 1-7

FAQs

What might prevent me from logging in?

Check the following, and then try again to log in.

•

Is your username wrong or mistyped?

•

Is your password wrong, mistyped, or expired?

•

Is your user account suspended?

•

Is your user account locked after too many failed login attempts?

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Reference

Chapter 1 Administration Overview

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Audience

Concepts

CHAPTER

Administration Dashboard

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Concepts, page 2-1

•

Procedures, page 2-5

We prepared this material with specific expectations of you.

You will administer Cisco DMS.

You have already installed at least the license key to activate one Cisco DMS software feature module.

•

Dashboard Overview, page 2-1

Dashboard Overview

The dashboard for DMS-Admin centralizes many features for system monitoring and log collection. When problems of any kind interfere with the data-collection processes that populate its gauges, they show question marks in addition to the best available data. In this case, check that your systems and network are configured and working correctly.

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2-1

Concepts

Chapter 2 Administration Dashboard

These are the dashboard gauges.

The Failover Cluster gauge monitors your use, if any, of failover.

Note Sometimes, a monitoring gauge might leave out a value that you expect it to show. When this occurs, we mark any missing

values with a placeholder symbol ( ) to indicate which values we could not show.

Tip Until you install at least one license key, the DMS-Admin dashboard cannot retrieve data to populate its gauges.

Understand the Alerts Gauge

This gauge shows the total count of notification messages delivered in the past 1 hour.

Timesaver Click View Alerts to open the Alerts page.

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