Cisco Device Manager User Manual

User Guide for Cisco Digital Media Player Device Manager
February 27, 2008
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Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000
Fax: 408 527-0883
1. 1
Text Part Number: OL-13985-01
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User Guide for Cisco Digital Media Player Device Manager 1.1
© 2007 Cisco Systems, Inc. All rights reserved.

CONTENTS

Preface v
Document Conventions v
Obtaining Documentation, Obtaining Support, and Security Guidelines vi
CHAPTER
CHAPTER
1 Introduction 1-1
Environmental Tolerances and Safety Guidelines 1-2
General Precautions 1-3 Protecting Against Electrostatic Discharge 1-4
Understanding DMP Modes of Operation 1-5
Supported Attributes for Digital Video 1-5
Limited Support for MPEG-4 1-6
Supported Attributes for Digital Audio 1-6
Supported Filetypes in the Embedded Browser 1-6
Understanding the Difference Between ‘Apply’ and ‘Save’ 1-6
Understanding Content Substitution (Failover) 1-7
Preconfiguring Your DMP To Run Without a Local DHCP Server 1-7
Basic DMS Concepts and Vocabulary 1-9
2 Using DMPDM 2-1
Using One-Click Options for a DMP Display 2-1
Viewing the Assigned DMP IP Address 2-1 Viewing Video Content in Full-Screen Mode 2-2 Viewing HTML Content in Full-Screen Mode 2-2
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Configuring Settings 2-2
Adjusting Basic Network Settings 2-2 Adjusting Embedded Browser Settings 2-4 Adjusting DMP Display Attributes Settings 2-6 Enabling or Disabling Centralized Management 2-9 Adjusting the Placement and Proportions of Content on a DMP Display 2-10 Enabling or Disabling Types of Access to Your DMP 2-11 Managing Permissions for Internal Storage 2-12
Selecting the Content to Show 2-13
Showing or Stopping Video Content from a UDP Multicast Stream 2-13
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Contents
Showing or Stopping Video Content from an HTTP URL 2-14 Showing or Stopping Video Content from a File Stored on Your DMP 2-14 Adjusting the Transparency of the HTML Content Plane 2-15 Specifying the URL to Show on the HTML Content Plane 2-16 Supported Fonts 2-17
Supported X11 Bitmap Fonts 2-18 Supported TrueType Fonts 2-19
Using Administrative Options 2-20
Editing the DMPDM User Account 2-20 Editing the DMP Service (ftp) User Account 2-20 Saving Settings That You Configured 2-21 Restoring Factory Default Settings 2-21 Restarting Your DMP 2-22 Upgrading the DMP Firmware 2-22
Common Scenarios for Using DMPDM 2-23
Showing Content Files That Are Stored on the SD Card 2-23 Showing Content Files That Are Stored on a USB Flash Drive 2-24
Viewing the Cisco UDI for the DMP Model That You Use 2-24
Viewing the Hardware and Firmware Versions for Your DMP 2-24
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Preface

Revised: October 7, 2007
Cisco Digital Media System is the collective name for a product family that consists of Cisco Digital Media Manager (DMM) appliances, Cisco endpoints, Cisco
This guide describes how to use Cisco Digital Media Player Device Manager 1.1 (DMPDM) software that is embedded on every Cisco
The intended audience for this guide is systems or network administrators who install, configure, or troubleshoot DMP device hardware, and anyone who owns or uses fewer than three DMPs.
Digital Media Encoder (DME) devices, and all associated software components.
Digital Media Player 4305G device.
Video Portal appliances, Cisco Digital Media Player (DMP)
Tip If you you own more than three DMPs but do not understand why you should use DMM-DSM instead
of DMPDM to manage a digital signage network, see Understanding DMP Modes of Operation, page 5.
See Cisco.com for related DMS and DMM user documentation.

Document Conventions

This guide uses these text formatting conventions:
Item Convention
Commands and keywords boldface font
Variables for which you supply values italic font
Displayed session and system information
Information you enter
Variables you enter
Menu items and button names boldface font
Selecting a menu item in paragraphs Option > Network Preferences
Selecting a menu item in tables Option > Network Preferences
screen font
boldface screen font
italic screen
font
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Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the
publication.
User Guide for Cisco Digital Media Player Device Manager 1.1
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Caution Means reader be careful. In this situation, you might do something that could result in equipment
damage or loss of data.
Tip Means the following information will help you solve a problem. The tips information might not be
troubleshooting or even an action, but could be useful information, similar to a Timesaver.

Obtaining Documentation, Obtaining Support, and Security Guidelines

For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco
What’s
New in Cisco Product Documentation, which also lists all new and revised Cisco technical
documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
documents, see the monthly
Preface
vi
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CHA P T ER
1

Introduction

Revised October 7, 2007
This guide describes how to use your DMP device and how to use the preinstalled DMPDM software. DMP devices can show networked digital video streams and multicast, high-quality MPEG video on any television receiver or monitor (NTSC, PAL, LCD, plasma, or VGA) that you attach.
Tip To learn what other filetypes your DMP can render, see Supported Filetypes in the Embedded Browser,
page 1-6.
DMPDM helps you to deliver compelling digital media to one DMP display for many possible purposes:
Marketing — Describe products and services directly to your in-store customers.
Customer experience — Deliver entertainment and information to reduce perceived wait times.
Messaging — Broadcast executive and internal communications in real time.
Training — Deliver cost-effective, flexible training.
Information — Deliver real-time schedules, news, and way-faring information where people need it.
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Advertising — Sell advertising time and space to third parties.
Branding — Communicate about your brand consistently.
This guide assumes that you already completed the procedures in Quick Start Guide for Cisco Digital Media Player
Your DMP is connected to:
You already:
4305G and therefore all of the following are true:
A network with a DHCP server.
A DMP display.
A 120V AC electrical socket.
Checked the LEDs to confirm that your DMP has power and has obtained an IP address.
Learned what dynamic IP address the DHCP server assigned to your DMP.
Used your browser to log in to the DMPDM administrative account.
Used DMPDM to configure video output settings for the DMP display.
(Optional) Used DMPDM to identify the one trusted DMM appliance from which your DMP should accept centralized management instructions and file transfers.
User Guide for Cisco Digital Media Player Device Manager 1.1
1-1

Environmental Tolerances and Safety Guidelines

If any of the preceding is not yet true for you, we recommend that you obtain Quick Start Guide for Cisco
Digital Media Player 4305G and complete all of the procedures in it before you use this guide.
This introduction contains the following sections:
Environmental Tolerances and Safety Guidelines, page 1-2
Understanding DMP Modes of Operation, page 1-5
Supported Attributes for Digital Video, page 1-5
Limited Support for MPEG-4, page 1-6
Supported Attributes for Digital Audio, page 1-6
Supported Filetypes in the Embedded Browser, page 1-6
Understanding the Difference Between ‘Apply’ and ‘Save’, page 1-6
Preconfiguring Your DMP To Run Without a Local DHCP Server, page 1-7
Basic DMS Concepts and Vocabulary, page 1-9
Chapter 1 Introduction
Environmental Tolerances and Safety Guidelines
Caution Your DMP might malfunction or be severly damaged if the temperature drops too low or climbs too high
at the physical location where you deploy it, or if other environmental tolerances are exceeded.
Table 1-1 describes environmental tolerance ranges for a DMP 4305G.
Ta b l e 1-1 DMP 4305G Environmental Tolerance Ranges
Environmental Characteristics Tolerance Ranges and Levels
Temperature, ambient US Customary Unit Modern Metric Unit
Minimum Maximum Minimum Maximum
Operating, long-term or short-term 41°F 104°F 5°C 40°C
Nonoperating or storage –4°F 140°F –20°C 60°C
Humidity, relative (noncondensing; ambient) Minimum Maximum
Operating, nonoperating, and storage 20 percent 85 percent
Altitude (above sea level) US Customary Unit Modern Metric Unit
Minimum Maximum Minimum Maximum
Operating, nonoperating, and storage 0 feet 13,780 feet 0 meters 4,200 meters
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Chapter 1 Introduction
Environmental Tolerances and Safety Guidelines
Warning
The device is designed to work with TN power systems.
The power supply must be placed indoors.
Do not work on the system or connect or disconnect cables during periods of lightning activity.
Read the installation instructions before connecting the system to the power source.
This product relies on the building's installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than: 120 VAC, 15A U.S. (240 VAC, 10A international)
The plug-socket combination must be accessible at all times, because it serves as the main disconnecting device.
To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables.
Installation of the equipment must comply with local and national electrical codes.
This equipment is intended to be grounded. Ensure that the host is connected to an earth ground during normal use.
When installing the unit, always make the ground connection first and disconnect it last.
Ultimate disposal of this product should be handled according to all national laws and regulations.
To reduce the risk of bodily injury, electrical shock, fire, and damage to the equipment, observe the following precautions.
General Precautions, page 1-3
Protecting Against Electrostatic Discharge, page 1-4

General Precautions

Observe the following general precautions for using and working with your system:
Observe and follow service markings. Do not service any Cisco product except as explained in your
system documentation. Opening or removing covers that are marked with the triangular symbol with a lightning bolt may expose you to electrical shock. Components inside these compartments should be serviced only by an authorized service technician.
If any of the following conditions occur, unplug the product from the electrical outlet and replace
the part or contact your authorized service provider:
The power cable, extension cord, or plug is damaged.
An object has fallen into the product.
The product has been exposed to water.
The product has been dropped or damaged.
The product does not operate correctly when you follow the operating instructions.
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Environmental Tolerances and Safety Guidelines
Keep your system components away from radiators and heat sources. Also, do not block
cooling
Do not spill food or liquids on your system components, and never operate the product in a wet
vents.
environment.
Do not push any objects into the openings of your system components. Doing so can cause fire or
electric shock by shorting out interior components.
Use the product only with other Cisco-approved equipment.
Allow the product to cool before removing covers or touching internal components.
Use the correct external power source. Operate the product only from the type of power source
indicated on the electrical ratings label. If you are not sure of the type of power source required, consult your service representative or local power company.
Use only approved power cables. If you have not been provided with a power cable for your DMP
or for any AC-powered option intended for your DMP, purchase a power cable that is approved for use in your country. The power cable must be rated for the product and for the voltage and current marked on the product's electrical ratings label. The voltage and current rating of the cable should be greater than the ratings marked on the product.
To help prevent electric shock, plug the system components and peripheral power cables into
properly grounded electrical outlets. These cables are equipped with three-prong plugs to help ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable. If you must use an extension cord, use a three-wire cord with properly grounded plugs.
Chapter 1 Introduction
Observe extension cord and power strip ratings. Make sure that the total ampere rating of all
products plugged into the extension cord or power strip does not exceed 80 percent of the extension cord or power strip ampere ratings limit.
Do not use appliance or voltage converters or kits sold for appliances with your product.
To help protect your system components from sudden, transient increases and decreases in electrical
power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).
Position cables and power cords carefully; route cables and the power cord and plug so that they
cannot be stepped on or tripped over. Be sure that nothing rests on your system components' cables or power cord.
Do not modify power cables or plugs. Consult a licensed electrician or your power company for site
modifications. Always follow your local or national wiring rules.

Protecting Against Electrostatic Discharge

Static electricity can harm delicate components inside a DMP. To prevent static damage, discharge static electricity from your body before you touch any electronic components. You can do so by touching an unpainted metal surface on the chassis.
You can also take the following steps to prevent damage from electrostatic discharge (ESD):
When unpacking a static-sensitive component from its shipping carton, do not remove the
component from the antistatic packing material until you are ready to install the component in your system. Just before unwrapping the antistatic packaging, be sure to discharge static electricity from your body.
When transporting a sensitive component, first place it in an antistatic container or packaging.
1-4
Handle all sensitive components in a static-safe area. If possible, use antistatic floor pads and
workbench pads.
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Chapter 1 Introduction
Handle all sensitive components in a static-safe area. If possible, use antistatic floor pads and
workbench pads.
Handle the device carefully, holding it by its edges or its frame.
Do not touch solder joints, pins, or exposed printed circuitry.
Do not leave the device where others can handle and possibly damage the device.
Take additional care when handling devices during cold weather, because heating reduces indoor
humidity and increases static electricity.

Understanding DMP Modes of Operation

You can use any DMP device in isolation, so that it operates independently of every other DMP, or you can combine multiple DMPs in a digital signage network. If you purchased more than three DMP devices, we recommend that you deploy them as endpoints in a digital signage network that you can manage centrally.
If you deploy any DMP in isolation, you use DMPDM to configure the DMP and control every
aspect of its daily operation.
If you deploy your DMPs in a digital signage network, you use DMM-DSM to configure the DMPs
and control most aspects of their daily operation. The centralized management features in DMM-DSM support many more options than DMPDM supports and can help you to reduce your administrative overhead if you manage multiple DMPs.
Understanding DMP Modes of Operation

Supported Attributes for Digital Video

We support the following attributes for digital video in this release.
Aspect ratios
4:3
16:9
Video resolution — High-definition (up to 1080 at 16:9), progressive or interlaced
Video data rate — Up to 12 Mbps
Overall delay — 1-3 sec
Video codecs
MPEG-1
MPEG-2 —main profile, high level
MPEG-4 Part 2 —advanced simple profile, level 5
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User Guide for Cisco Digital Media Player Device Manager 1.1
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Limited Support for MPEG-4

Limited Support for MPEG-4
DMP support for the MPEG-4 suite of standards does not extend to every possible aspect, entity, or variant of MPEG-4. We require explicitly that:
You use the MPEG-4 Part 2 codec.
Audio and video in your MPEG-4 files are multiplexed in an MPEG-2 transport stream.

Supported Attributes for Digital Audio

We support the following attributes for digital audio in this release.
Audio MPEG-1 Layers 1 and 2
AAC (MPEG-4) Low Complexity
AC-3 Compressed Audio
Audio data rate: 64-320 kbps
Chapter 1 Introduction

Supported Filetypes in the Embedded Browser

A version of the Mozilla browser is preinstalled on each DMP 4305G device. The DMP browser is based on Mozilla version
The DMP browser can work with files of these types, but not with files of any other type:
HTML
TXT
GIF
JPEG
PNG
SWF (Flash 6 or Flash 7)
You cannot install browser plug-ins or any other software on your DMP, whether to support additional filetypes or for any other purpose. No Java Runtime Environment (JRE) is installed.
1.7.13 and supports JavaScript version 1.5.

Understanding the Difference Between ‘Apply’ and ‘Save’

The graphical user interface for DMPDM contains elements that help you to activate any change that you make, and it is important that you understand the difference between activating a change temporarily or doing so permanently.
To confirm that you are satisfied with changes that you made to the values for a condition or setting,
click Apply. After you click Apply, the changes take effect. However, the changes are temporary and the previously defined values for the pertinent condition or setting will return as soon as the next time that your DMP restarts.
To put all changed values into effect permanently, so that they persist even after your DMP restarts,
select Administration must click Save.
> Save Configuration. When the Save Configuration page appears, you
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