Cisco D9865 Installation And Configuration Manual

Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide

December 2013

Cisco Systems, Inc.

www.cisco.com

Cisco has more than 200 offices worldwide.
Addresses, phone numbers, and fax numbers
are listed on the Cisco website at
www.cisco.com/go/offices.

Text Part Number: OL-31085-01

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL
STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT
WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.

THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT
SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE
OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If the equipment causes interference to radio or television reception, which can be determined by turning the equipment off and on, users are encouraged
to try to correct the interference by using one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Modifications to this product not authorized by Cisco could void the FCC approval and negate your authority to operate the product.

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public
domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.

NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH
ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT
LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF
DEALING, USAGE, OR TRADE PRACTICE.

IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING,
WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO
OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this
URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership
relationship between Cisco and any other company. (1110R)

Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display
output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in
illustrative content is unintentional and coincidental.

Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide

© 2013 Cisco Systems, Inc. All rights reserved.

Preface xi

Document Revision History xi

Audience xi

Organization xii

Conventions xii

Related Publications xiii

Safety Precautions xv

Satellite Receiver & Satellite Antenna Grounding xvii

Safety Precautions (EU Market) xviii

Mesures de Sécurité xviii
Sicherheitmassnahmen xviii
Precauciones de Seguridad xviii

Warning xviii
Attention xviii
Warnung xviii
Advertencia xix
Caution xix
Précautions à prendre xix
Vorsicht xx
Precaucion xx
AC Mains Lead Connection (Important) xx

CONTENTS

CHAPTER

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1 Quick Setup 1-1

About the Video Standard 1-1

Satellite Receiver Startup 1-1

Quick Setup Instructions 1-2

Rear Panel Connections 1-3

D9865B Satellite Receiver 1-3
D9865H Satellite Receiver 1-4
D9865D Satellite Receiver 1-4

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Contents

CHAPTER

CHAPTER

2 Introduction 2-1

Overview 2-1

Free-to-air Reception 2-1
Secured Broadcast Reception 2-1
Data Outputs (D9865D only) 2-1
MIB Browser 2-2
Key Features 2-2

Optional Features 2-2

3 Front Panel Operation 3-1

About the Front Panel 3-1

Front Panel LEDs 3-2
CI Slot 3-3
Keyboard Display 3-3
Setting the TV Video Format 3-3

Common Interface Modules 3-4

Remote Control Functions 3-4

CHAPTER

4 Setup and Monitoring via On-Screen Display 4-1

Main Menu 4-1

About Using the On-Screen Menus 4-3
The On-Screen Buttons 4-4
About the Current Channel 4-4

Channel List without EPG 4-4

Introducing EPG 4-5

What is EPG? 4-5
Features of the EPG 4-5
Browsing By Channel 4-5
Parts of the Guide 4-6
Browsing by a Different Date 4-6
Viewing Favorites 4-6
Viewing Timers 4-7
Changing Channels 4-7
Setting Timers 4-7

Setting a Reminder Timer From EPG 4-7
Editing a Timer Profile 4-9
Deleting a Timer Profile 4-9

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Setting Up Your Favorite Channels 4-10

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Adding a Favorite Profile 4-10
Editing a Favorite Profile 4-11
Deleting a Favorite Profile 4-12
Performing a Channel Scan 4-12

Setting Up One Button Channel Change 4-12

Setup Menu 4-14

Setting up Tuning / Preset 4-15

Setting up the Preset / LNB 4-17
Selecting the Active Preset 4-18
Editing Network Presets 4-19
Setting up LNB 4-19

Setting Up the Satellite Dish 4-21

Adjusting the Satellite Position in Installer Mode 4-25
Changing the Satellite Position in User Mode 4-25
Adjusting the Satellite position using Signal Tones 4-25
Signal Level and Signal Quality 4-26
Signal Lock 4-26

Setting up the Video 4-26

Actual Conversion Table 4-28
Video Output Restrictions 4-31
Setting up Subtitles 4-32

Setting up Audio 4-33

Digital Audio Preference Settings 4-34

Viewing Advanced Settings 4-35

Setting up Advanced User Settings 4-36
Changing the Lock Level 4-38
Performing a Factory Reset 4-39
Rebooting the Receiver 4-39
Resetting the Web GUI Login Information 4-40
Setting up POV Mode 4-40
Viewing the Network Setup Menu (D9865D only) 4-41
Configuring IP Setup 4-42
Setting the Unicast IP Address 4-45
Setting the Multicast IP Address 4-47
Setting up SNMP 4-48
Configuring Noise Cutoffs 4-50
Setting up Alarms and Warnings 4-53
Performing Over-the-Air Downloads 4-55
Setting Bootable Application Selection 4-56

Viewing System Information 4-57

Contents

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Contents

Viewing the Version Information 4-58
Viewing Hardware Information 4-58
Viewing Service Information 4-59
Viewing Channel Information 4-60
Viewing DVB-CI Information 4-62
Viewing Device Status Information 4-63
Viewing the Active Alarm and Warning Messages 4-63
Viewing the RF Status 4-65
Viewing ADP Status 4-67

CHAPTER

5 Setup and Monitoring via Web GUI 5-1

Logging on to the Web GUI 5-2

Overview of the Main D9865 Settings 5-3

Linked Pages 5-5
D9865 Web GUI Environment 5-6

The Window Buttons 5-6
The About Window 5-7

Setting up Tuning Information 5-8

Setting Up Dish Pointing 5-10

To set up the dish in Installer Action mode: 5-11
Setting up SI Receive Parameters 5-13
Setting up Muting Threshold Controls 5-15

Setting up the Tuning Presets/LNB 5-17

Setting up LNB Presets 5-19

Viewing Input Status 5-20

Setting the Channel Information 5-21

Configuring the Common Interface (CI) Information 5-22

vi

Viewing the PSI Tables 5-25

Viewing PSI Frequency Information 5-26

Viewing the PSI Channels 5-28

Setting up the Video 5-29

Configuring Captions 5-30
Setting up Subtitles 5-31
Setting up Audio 5-33

Viewing System Information 5-34

Viewing Features/Licenses 5-35

Setting Up IP Information 5-36

To Configure Management and Data Port Settings 5-36

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Setting Up IP Routing 5-37
Setting Up SNMP and Trap Destinations 5-38

Configuring Time/Clock Information 5-39

Configuring Favorites and Reminders 5-40

To Edit a Favorites Profile 5-41

Viewing the Alarm/Warning Status 5-42

Setting Up Alarms and Warnings 5-43

To Set Up Alarms 5-43
To Set up Warnings 5-44

Viewing the Alarm/Warning History 5-45

Viewing Version Information 5-46

To Change the Download Application 5-46
Viewing Hardware Information 5-47

Setting Up Import/Export Information 5-47

Contents

CHAPTER

Viewing the Backup/Restore History 5-48

Managing D9865 Web GUI Accounts 5-49

To Configure the User Login Passwords 5-49
To Add a User Account 5-50
To delete a user account 5-51

Configuring Lock Level Settings 5-52

Changing the Lock Level Password 5-53

Viewing Contact Information 5-54

Viewing Diagnostic Logs 5-54

Viewing the Usage Counters 5-55

Performing Service Actions 5-56

To Load a Software Version 5-56
To Change the Download Application 5-56

6 Service and Maintenance 6-1

Alarm Messages 6-1

Warning Messages 6-10

APPENDIX

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Troubleshooting 6-13

A Technical Specifications A-1

Receiver Specifications A-1

General A-1
Tuner A-2

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LNB Requirements A-2

DVB-S and DVB-S2 A-2

DVB-S Eb/No (C/N) Ratio A-3

DVB-S2 Error Rate Performance ES/No (C/N) Ratio A-3

Video Output A-4

Analog Video Output A-4
Digital Audio/Video Output (D9865H and D9865D only) A-4
HD Analog Video Output (D9865H and D9865D only) A-4

Audio Outputs A-5

Analog Audio Output A-5
Digital Audio S/PDIF Output A-5
VBI A-5

Power A-5

AC Power Connector A-5

APPENDIX

General A-6

Mechanics A-6
Environment A-6

B Default Settings B-1

Factory Default Settings B-1

Tuning/Preset B-1
Preset - Number 1 B-2
Preset Number 2 B-2
Preset - Number 3 B-2
Preset - Number 4 B-3
Preset - Number 5 B-3
Preset - Number 6 B-3
Preset - Number 7 B-4
Preset - Number 8 B-4
Preset - Number 9 to 63 B-4
Preset - Number 64 B-5
LNB Setup - Configuration 1 to 9 B-5
LNB Setup - Configuration 10 B-5
Video Setup B-6
Subtitle Setup B-6
Audio Setup B-6
Administration B-7
POV Mode B-7
Advanced Administration B-7

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IP Setup B-7
Unicast IP Setup B-8
Multicast IP Setup B-8
Trap Destination Setup B-8
SNMP B-8
Noise Cutoffs B-8
Download B-9
CI Setup (Web GUI only) B-9
Import/Export (Web GUI only) B-9
Alamrs and Warnings B-9

Contents

APPENDIX

C Lock Levels C-1

D9865 Satellite Receiver Lock Levels C-1

Video C-1
All Screens C-2
Channel List C-2
EPG Grid C-2
EPG Info C-3
NAVigator Info C-3
Timers C-3
Favorites C-3
Edit Favorites C-4
Timers C-4
One Button Channel Change (button presses) C-4
Tuning/Preset C-4
Tuning/Preset:Preset C-4
Tuning/Preset:Preset:LNB C-5
Dish Setup (User Mode) C-5
Dish Setup (Installer Mode) C-5
Video Setup C-5
Subtitles C-6
Audio Setup C-6
Administration C-6
Advanced Administration C-7
POV Mode C-7
IP Setup C-7
Change IP Address C-7
Unicast/Multicast IP Setup C-8
SNMP Setup C-8
Trap Destinations C-8

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Contents

Noise Cutoffs C-8
Alarms and Warnings C-8
Alarm/Warning Setup C-8
Download C-9
Bootable App Selection (Screen) C-9
Info C-9

APPENDIX

I

NDEX

D Declaration of Conformity D-1

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Preface

This guide describes the audience, use and organization of the Cisco D9865 Satellite Receiver Software
Version 2.15 Installation and Configuration Guide. The preface also outlines the document conventions
and support information.

This preface contains the following sections:

• Document Revision History, page xi

• Audience, page xi

• Organization, page xii

• Conventions, page xii

• Related Publications, page xiii

Document Revision History

The following table describes information that has been added or changed since this guide was first
published.

Audience

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Document Version Date Notes

OL-31085-01 November 2013 Updated release number in the book title and added level 1.2 for

DiSEqC.

47-4035197-01
Rev D

4035197 Rev C October 2010 Included operational changes.
4035197 Rev B January 2010 Added new features, as per R2 and removed end user

4035197 Rev A November 2009 Initial release.

The audience of this manual includes users (operators) and service personnel who are responsible for the
installation, configuration, operation, monitoring and service of the D9865 Satellite Receiver.

October 2012 Modified the software download information.

agreement.

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Organization

To use this documentation, the user should have a basic knowledge of the technology used in relation to
this product. Service personnel should have additional skills and be familiar with cabling, electronic
circuitry, and wiring practices.

This manual is intended for operators who are responsible for the configuration, remote operation and
maintenance of the D9865 receiver.

Organization

This guide includes the following chapters and appendices:

Chapter or Appendix Description

Chapter 1, “Quick Setup” Provides information about initially configuring the D9865

Chapter 2, “Introduction” Provides a brief introduction to the D9865 Satellite

Chapter 3, “Front Panel Operation” Provides an overview of the front panel and remote control

Chapter 4, “Setup and Monitoring via
On-Screen Display”

Chapter 5, “Setup and Monitoring via
Web GUI”

Chapter 6, “Service and Maintenance” Provides additional information on all the alarms and

Appendix A, “Technical Specifications” Provides the technical specifications of the D9865 Satellite

Appendix B, “Default Settings” Provides a list of all the default settings.
Appendix C, “Lock Levels” Provides a list of lock levels for the D9865 Satellite

Appendix D, “Declaration of
Conformity”

Preface

Satellite Receiver and an overview of the rear panel
connections.

Receiver.

functions.
Provides on-screen set up and monitoring details for the

D9865 Satellite Receiver.
Provides details on setting up and monitoring the D9865

Satellite Receiver through the web GUI.

warnings in the D9865 Satellite Receiver.

Receiver.

Receiver.
Provides the declaration of conformity for the D9865

Satellite Receiver.

Conventions

This document uses the following conventions:

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Convention Indication

bold font Commands and keywords and user-entered text appear in bold font.

italic font Document titles, new or emphasized terms, and arguments for which you supply

values are in italic font.
[ ] Elements in square brackets are optional.
{x | y | z } Required alternative keywords are grouped in braces and separated by

vertical bars.

OL-31085-01

Preface

Related Publications

[ x | y | z ] Optional alternative keywords are grouped in brackets and separated by

vertical bars.

string A nonquoted set of characters. Do not use quotation marks around the string or

the string will include the quotation marks.

courier font Terminal sessions and information the system displays appear in courier font.

< > Nonprinting characters such as passwords are in angle brackets.
[ ] Default responses to system prompts are in square brackets.
!, # An exclamation point (!) or a pound sign (#) at the beginning of a line of code

indicates a comment line.

Note Means reader take note.

Tip Means the following information will help you solve a problem.

Caution Means reader be careful. In this situation, you might perform an action that could result in equipment

damage or loss of data.

Warning

Means reader be warned. In this situation, you might perform an action that could result in
bodily injury.

Related Publications

These documents provide more information on the D9865 Satellite Receiver and are available from the
Cisco.com site:

• Cisco D9865 Satellite Receiver Release Version 2.15 Release Note

• Open Source Used In Cisco D9865 Satellite Receiver Software Version 2.15

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Related Publications

Preface

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Safety Precautions

1. Read these instructions.

OL-31085-01

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus

including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two

blades with one wider than the other. A grounding type plug has two blades and a third grounding
prong. The wide blade or the third prong is provided for your safety. If the provided plug does not
fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience

receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

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Safety Precautions

12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with

the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid
injury from tip-over.

13. Unplug this apparatus during lightning storms or when unused for long periods of time.

14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been

damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or
objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not
operate normally, or has been dropped.

15. Do not expose this apparatus to dripping or splashing and ensure that no objects filled with liquids,

such as vases, are placed on the apparatus.

16. To completely disconnect this apparatus from the AC Mains, disconnect the power supply cord plug

from the AC receptacle.

17. The mains plug of the power supply cord shall remain readily operable.

18. Damage Requiring Service: Unplug this product from the wall outlet and refer servicing to qualified

service personnel under the following conditions:

a. When the power-supply cord or plug is damaged.

b. If liquid has been spilled, or objects have fallen into the product.

c. If the product has been exposed to rain or water.

d. If the product does not operate normally by following the operating instructions. Adjust only

those controls that are covered by the operating instructions as an improper adjustment of other
controls may result in damage and will often require extensive work by a qualified technician
to restore the product to its normal operation.

e. If the product has been dropped or damaged in any way.

f. The product exhibits a distinct change in performance.

19. Replacement Parts: When replacement parts are required, be sure the service technician uses

replacement parts specified by Cisco, or parts having the same operating characteristics as the
original parts. Unauthorized part substitutions made may result in fire, electric shock or other
hazards.

20. Safety Check: Upon completion of any service or repairs made to this product, ask the service

technician to perform safety checks to determine that the product is in safe operating condition.

21. Outdoor Antenna Grounding: If an outside antenna or cable system is connected to this product,

ensure that the antenna or cable system is properly grounded to provide protection against voltage
surges and built-up static charges. Appropriate sections of the National Electrical Code (NFPA

1990) provide information with respect to proper grounding of the mast and supporting structure,

xvi

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Safety Precautions

grounding of the lead-in wire to an antenna discharge unit, connection to grounding electrodes, and
requirements for the grounding electrode (see Satellite Receiver and Satellite Antenna Satellite
Antenna.

Satellite Receiver & Satellite Antenna Grounding

Before you can operate your satellite receiver system, both the satellite receiver chassis and the satellite
antenna LNB connection(s) must be properly grounded. For information about grounding your satellite
receiver, also referred to as “receiver”, and satellite antenna follow:

Grounding the receiver: The receiver ground connection is made from the shield (multi-strand braided
shield surrounding the center conductor of the coaxial cable) conductor attached to the RF coaxial cable
“F” connector (rear panel RF IN input) to an external grounding rod via a receiver/antenna grounding
block. A separate grounding wire connects the grounding block (and the satellite antenna LNB
grounding block) to the grounding rod.

Grounding the LNB and/or VHF/UHF antenna: The antenna ground connection is made from the
satellite LNB/antenna ground and/or the VHF/UHF terrestrial antenna discharge unit to an external
grounding rod via a receiver/antenna grounding block.

General grounding information: The actual ground/cable connections made depend on your site
installation requirements, and on the type of satellite antenna and/or VHF/UHF terrestrial antenna you
have. If your satellite antenna installation includes a dual-port LNB, both RF coaxial cables must be
routed to the grounding block. When connecting RF coaxial antenna cables to the grounding block,
looping the antenna cables as shown in the accompanying figure helps to direct moisture away from the
grounding block. Always choose the shortest route possible when connecting RF coaxial cables to the
receiver/antenna grounding block and when connecting the grounding wire(s) to the grounding rod.

Caution Each ground connection must be made using a single (continuous) piece of wire. Never splice two wires

together when making a ground connection. Corrosion and weathering can cause a poor electrical
connection at the splice which can lead to an ineffective and dangerous ground condition.

Figure 1 Outdoor Antenna Grounding

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Safety Precautions (EU Market)

Caution Install this product on a flat surface only, ensuring that all four rubber feet are making full contact with

the mounting surface. During normal operation, it is recommended that physical contact be limited to
using the front panel buttons only. Do not place any other equipment directly on top of the receiver, and
prevent foreign objects from coming into direct contact with the chassis. Subjecting this product to
abnormal impact may result in momentary interruption of video service.

Safety Precautions (EU Market)

Mesures de Sécurité

Sicherheitmassnahmen

Safety Precautions

Precauciones de Seguridad

Warning

To prevent fire or electric shock:

• Do not expose this apparatus to rain or moisture.

• Avoid spilling liquids on or near this apparatus.

• Do not open the top cover of this apparatus.

• Do not push objects through openings in this apparatus.

• Refer servicing to qualified personnel only.

Attention

Afin d'éviter tout incendie ou choc électrique:

• Ne laissez pas cet appareil sous la pluie ou dans un endroit humide.

• Ne renversez pas de liquide sur ou à proximité de l'appareil.

• N'ouvrez pas le couvercle supérieur de l'appareil.

• N'insérez pas d'objet dans les ouvertures de l'appareil.

• Faites réparer votre appareil par une personne qualifiée.

Warnung

xviii

Um Feuer oder elektrischen Schock zu vermeiden:

• Keiner Nässe oder Feuchtigkeit aussetzen.

• Keine Flüssigkeiten auf oder in der Nähe des Gerätes verschütten.

• Den oberen Deckel nicht öffnen.

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Safety Precautions

Advertencia

Caution

Safety Precautions (EU Market)

• Keine Gegenstande in die Geräteöffnungen stecken.

• Arbeiten am Gerät nur von qualifiziertem.

Para prevenir incendio o una descarga electrica:

• No exponga este aparato a la lluvia o a la humedad.

• Evite derramar liquidos en o cerca del aparato.

• No abra la cubierta superior de este aparato.

• No introduzca objetos a traves de las aberturas de este aparato.

• Mandelo a servicio unicamente donde existe personal calificado.

• To protect this apparatus against damage from lightning storms and power-line surges, or when you

are not using this apparatus for a long period of time, disconnect the power cord from the AC outlet.

• To disconnect the cord, pull it out by grasping the plug. Never pull the cord itself. Additionally,

never walk on, place objects on, or pinch the power cord.

• The top cover on this apparatus has openings for ventilation to protect it from overheating. To ensure

reliable operation, do not block or cover these openings by placing this apparatus on a bed, sofa, rug,
or any similar surface, or by placing entertainment apparatus, lamps, books, or other objects on the
top cover.

• Additionally, never place this apparatus near or over a radiator or heat register, or a built-in

• Locate this apparatus on a stable, vibration-free surface capable of supporting its weight and size.

Précautions à prendre

• Afin de protéger votre appareil des orages et des surtensions de courant ou si vous ne l'utilisez pas

• Pour débrancher, tirez sur la prise. Ne tirez jamais sur le cordon secteur. En outre, ne marchez jamais

• Le couvercle supérieur de cet appareil comprend des ouvertures pour la ventilation afin d'éviter qu'il

• De plus, il ne faut jamais mettre cet appareil près d'un radiateur ou tout autre élément dégageant de

• Installez cet appareil sur une surface dégagée, stable et sans vibration capable de supporter son poids

installation, such as a bookcase or rack, unless the installation provides proper ventilation.

pendant une période prolongée, débranchez de la prise électrique du secteur.

sur le cordon, ne placez pas d'objet dessus et ne le coincez pas.

ne chauffe trop. Pour assurer un bon fonctionnement, ne bloquez pas ou ne couvrez pas ces
ouvertures en plaçant cet appareil sur un lit, un sofa, un tapis ou toute autre surface sembiable. Ne
posez pas de lampes, livres ou tout autre objet sur le couvercle supérieur.

la chaleur. Ne l'incorporez pas dans une installation comme une bibliothèque, une étagére, à moins
que l'installation offre une ventilation appropriée.

et sa taille.

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Safety Precautions (EU Market)

Vorsicht

Precaucion

Safety Precautions

• Um dieses Gerät vor Biltzschlag bzw. Stromüberladung zu schützen, oder wenn das Gerät längere

Zeit nicht benutzt wird, soll der Stecker aus der Steckdose gezogen werden.

• Zum Abschalten immer am Stecker selbst und nie am Kabel ziehen. Außerdem nie darauf treten,

einen Gegenstand darauf legen oder das Kabel drücken.

• Die Oberseite des Gerätes hat Ventilationsöffnungen, die das Gerät vor Überhitzung schützen. Um

einwandfreies Funktionieren zu gewährleisten, dürfen diese Öffnungen nicht blockiert oder
verdeckt werden (z.B. nicht auf ein Bett, Sofa, Teppich oder ähnliche Unterlagen stellen, oder
Lampen, Bücher oder ähnliches auf das Gerät stellen).

• Außerdem soll dieses Gerät nie in der Nähe einer Heizquelle stehen. Vermeiden Sie, das Gerät in

einem geschlossenen Platz aufzustellen, z. B. Schrank, wo ausreichende Ventilation nicht möglich
ist.

• Stellen Sie das Gerät auf eine stabile und schwingungsfreie Unterlage, die für das Gerät groß genug

ist.

• Para proteger este aparato contra daños producidos port tormentas eléctricas y pulsaciones de

energia eléctrica, o cuando no use este aparato por largo tiempo, desconéctelo del tomacorriente de
CA.

• Para desconectar el cable, tómelo del enchufe y desconéctelo. Nunca tire del cable directamente.

Asimismo, nunca apriete, pise, o coloque objetos sobre el cable.

• La cubierta superior de este aparato tiene aberturas de ventilación para evitar que se recaliente. Para

asegurar una operación confiable, no bloquee o cubra estas aberturas colocando este aparato sobre
una cama, sofá, alfombra o cualquier superficle similar, o colocando sobre la cubierta superior
artefactos de entretenimiento, lámparas, libros u otros objetos.

• Adicionalmente, nunca coloque este aparato cerca o sobre una salida de calefacción o lo instale en

un lugar tal como un mueble integrado o estante para libros, a menos que la instalación proporcione
una ventilación adecuada.

• Coloque este aparato sobre una superficle estable, sin vibraciones y que tenga la capacidad de

aguantar su peso y tamaño.

AC Mains Lead Connection (Important)

The wires in this mains lead are coloured in accordance with the following code:

Blue: Neutral

Brown: Live

As the colours of the wires in the mains lead of this apparatus may not correspond with coloured
markings identifying the terminal in your apparatus, proceed as follows:

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Safety Precautions

Safety Precautions (EU Market)

The wire which is coloured blue must be connected to the terminal which is marked with the letter N or
coloured black.

The wire which is coloured brown must be connected to the terminal which is marked with the letter L
or coloured red.

Warning

Do not connect the blue or brown wires to the earth terminal of a three-pin plug. Note: The
earth terminal is distinguished by its color (green, or green-yellow), or by being marked
with the letter E, or marked with the safety earth symbol

.

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Safety Precautions

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Quick Setup

This chapter provides a quick setup of your D9865 Satellite Receiver. If you are unsure about which
receiver settings to use, contact your local service provider for assistance. This chapter presents the
following major topics:

• About the Video Standard, page 1-1

• Quick Setup Instructions, page 1-2

• Rear Panel Connections, page 1-3

About the Video Standard

The Video Standard used to operate the receiver is preset at the factory to either NTSC (525-line), or
PAL (625-line). Changing the Video Standard is normally required only when operating the receiver in
a network or jurisdiction that uses the alternate Video Standard, and/or when new (or different)
subscriber services are made available. Changing the Video Standard or resetting the receiver to the
default factory settings may cause TV video to display improperly.

CHAP T E R

1

Satellite Receiver Startup

Step 1 Check your installation:

Check that your receiver is correctly installed and connected to the satellite LNB antenna, to other A/V
equipment (as required) and to AC power.

Note This product plugs into a socket outlet. A socket outlet must be near this product, and must be easily

accessible.
The product has a power switch (located on the rear panel). It may be used to turn off the receiver to
conserve energy.

Step 2 The application code version and APP appears on the receiver front panel while it is powering up. It takes

about 60 seconds for the receiver to completely power up. Once the receiver has completely powered up,
a flashing “.” appears on the front panel.

Step 3 Turning on the receiver: Press the DISPLAY button on the Remote Control or press the DISPLAY

button on the receiver front panel.

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1-1

Quick Setup Instructions

Step 4 A “No signal” message is displayed on the TV monitor. To set up your receiver for your network to

receive your authorized programs, refer to Quick Setup Instructions, page 1-2.

Quick Setup Instructions

The following instructions are for use with the Remote Control.

Step 1 Display the MAIN MENU by pressing MENU.
Step 2 Press the  button to move to the Setup Menu and press OK.

Step 3 Move to the Tuning / Preset menu and press OK.

Step 4 Enter or select the following parameters on this menu from your service provider. Refer to About the

Front Panel, page 3-1 for instructions on the use of the arrow buttons.

a. Enter the Modulation Type (DVB-S, DVB-S2).

b. Enter the Downlink Frequency (in GHz).

Chapter 1 Quick Setup

c. Enter the Symbol Rate (in MS/s).

d. Enter the NetId.

e. Select LO Select (On, Off, Auto) when using a Ku-band dual LNB. This controls the 22 kHz tone.

f. Enter LO Freq 1 (in GHz) based on C or Ku-Band LNB operation (e.g., 9.75 for Ku-Band, 5.150

for C-Band).

g. Enter LO Freq 2 (in GHz). Use this when using a Ku-band dual LNB. LO Freq 2 > LO Freq 1.

h. Enter the Crossover frequency when using a Ku-band dual LNB.

i. Enter the LNB Power. Turn on if using the receiver to power the LNB.

j. Select DiSEqC (if required). This allows control of the satellite dish motor.

Note LNB Power must be on to use DiSEqC functions.

k. Select the LNB port for the DiSEqC Switch (if used).

Note The LNB power alarm will be on if LNB power is on for use with a DisEqC switch, but

external power is also used.

Receivers with Factory Pre-configured Presets

If the receiver has been factory pre-configured with presets, press the yellow button to go to the Preset
/ LNB Setup menu to view the presets and select the one for your network.

1-2

Note You need to press OK to view the parameters and Name of the preset.

Once you have selected your network preset by scrolling through the presets in the Preset field, press
the blue button to Activate the displayed preset as the current preset.

Go to Step 5.

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Chapter 1 Quick Setup

Step 5 The “Acquiring Network” message is displayed until the “Acquisition Status” message appears. Press

OK to continue or press EXIT to cancel and return to the menu. If the dish is aligned, Signal Lock will
display “Lock” to the right.

Press EXIT to go to video.

If the dish is not aligned, the “Acquisition Failed” message is displayed. Select OK to save the settings.
Go to the Dish Setup menu to align the dish.

Rear Panel Connections

D9865B Satellite Receiver

The following displays the rear panel of the D9865B Satellite Receiver:

Rear Panel Connections

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Rear Panel Connections

D9865H Satellite Receiver

The following displays the rear panel of the D9865H Satellite Receiver:

Chapter 1 Quick Setup

D9865D Satellite Receiver

The following displays the rear panel of the D9865D Satellite Receiver.

Note Only ETH1 Ethernet port is currently available.

1-4

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Overview

CHAP T E R

2

Introduction

This chapter is a general introduction to the Cisco® D9865 Satellite Receiver. It describes the most
common applications and interfaces of the receiver. This chapter presents the following major topics:

• Overview, page 2-1

The Cisco D9865 Satellite Receiver is designed for satellite content distribution and it targets the
broadcast, business TV, private networks, and SMATV environment. The receiver offers the ability to
receive digitally encrypted video, audio, VBI, and data. It provides a cost-effective, variable-rate
solution to transition existing DVB-S/MPEG-2 services to DVB-S2/MPEG-4. Additional features
include IP data and RS-232 utility data (D9865D only).

The unit is set up via the on-screen display menu, using a handheld infrared remote control, or navigation
keys on the front panel of the receiver. The unit can also be set up and monitored using the embedded
Web interface (D9865D only). User-editable presets are provided for quick re-tuning to other broadcasts.
The receiver also supports SNMP control via the Ethernet port as an option (D9865D only).

Free-to-air Reception

This receiver is capable of receiving a DVB/MPEG compliant free-to-air broadcast.

Secured Broadcast Reception

Supporting the PowerVu conditional access with DES or DVB descrambling, or with DVB Conditional
Access Module (CAM) based DVB CA systems, this receiver can be used to receive secured corporate
communication of video, audio, and data broadcast. It can also be used for secured delivery of TV
programming to hotels, MDUs, homes, and commercial establishments such as restaurants and stores.

Data Outputs (D9865D only)

Data outputs can be used for distribution of electronic documents, such as price lists and video files.
Utility data (RS-232) can be used for smaller file transfer at a slower speed. DVB MPE IP data via an
Ethernet interface allows for connection to a local area network for larger file transfer or communication
with multiple network clients.

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2-1

Overview

MIB Browser

Key Features

Chapter 2 Introduction

A MIB Browser is a type of SNMP manager, which can be used to communicate with SNMP agents. It
is a tool for reading and writing to controls and status objects defined by the MIB. A MIB file is included
in the delivery from Cisco for the D9865 Satellite Receiver to support third party SNMP managers.

The D9865 receiver provides the following key features:

• DVB-S QPSK, DVB-S2 QPSK/8PSK demodulation

• Variable QPSK symbol rates from 1 to 45 MS/s for DVB-S and 1 to 31 MS/s for DVB-S2

• PowerVu

• CAM interface hardware for DVB CAM-based descrambling

• 4:2:0 High Definition (HD) MPEG-2 and MPEG-4 AVC decoding

• 4:2:0 Standard Definition (SD) MPEG-2 and MPEG-4 AVC decoding

®

conditional access with DES and DVB descrambling

Optional Features

• 4:2:0 NTSC and PAL (B/G/I/D/M/N) video decoding

• MPEG, Dolby

• DVB Subtitling and DVB VBI (WST, WSS, VPS)

• One unbalanced stereo pair of audio outputs

• Line 21 closed caption and V-chip support

• Fingerprint trigger

• Service replacement

• Field upgradeable software and security

• Front panel 4-digit LED for channel display

• On-screen display menu for setup and status

• User-editable preset configurations

®

Digital Plus and HE-AAC audio decoding

The following features are available options:

• HDMI and component video outputs for HDTV (D9865H and D9865D only)

• Support HDCP on HDMI port (D9865H and D9865D only)

• Dual Ethernet 10/100BaseT for IP data and SNMP control (D9865D only)

• Multiprotocol Encapsulation (MPE) data support with static Unicast routes and Multicast

forwarding (D9865D only)

• Low Speed Data (D9865D only)

2-2

• SNMP traps support for alarms and warnings (D9865D only)

• MIB Browser support, used to manage SNMP requests (D9865D only)

• Web browser interface for easy setup, control, and monitoring (D9865D only)

• Browse channels using the Electronic Program Guide (EPG) (manufacturing option only)

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Front Panel Operation

CI Slot

Navigation Selection

Display Button

LCD Panel

This chapter describes how to set up the D9865 Satellite Receiver using the front panel keys and display.
This information is primarily applicable for standalone operation. This chapter presents the following
major topics:

• About the Front Panel, page 3-1

• Common Interface Modules, page 3-4

• Remote Control Functions, page 3-4

About the Front Panel

The front panel of your satellite receiver provides controls for enabling the receiver’s video output, and
for interfacing with the remote control. MUTE, SIGNAL and MENU LEDs are also provided. Some
remote control buttons are duplicated on the front panel for activating and navigating menus.

CHAP T E R

3

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The following table displays a description of the front panel buttons:

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About the Front Panel

Chapter 3 Front Panel Operation

Button Function

DISPLAY Enables the video display output.

When the video display is enabled, the channel number is
displayed on the front panel. When switched off, a “.” flashes.

MENU Enters Menu mode or returns to video.

Returns to previous menu.

SELECT Selects menus.

Enters or exits edit mode.



In Menu mode, used to navigate menus.




To change a setting on a menu using the front panel:

Step 1 Use the  buttons to move to the setting you want to change. Press the Select button to select

the setting.

Step 2 For numeric options, you can:

• use the  buttons to change the value one digit at a time, or

• navigate to Keyboard using the  buttons to use an on-screen keyboard.

Step 3 To access the menus at the bottom of the screen (for example, Save), navigate to the appropriate selection

using the

Step 4 Press Menu to move to the previous menu.

Front Panel LEDs

The functions of the LEDs are described in the table below:

In Video mode, used for volume up/down.

In Video mode, used for channel up/down.

 buttons and press Select. A help message is displayed at the bottom of the screen.

3-2

LED Function

MUTE On when sound is muted.
SIGNAL On when receiver is synchronized with the incoming digital signal and

authorized for the current channel.

Flashing when a signal has been found, but receiver is not authorized
for the current channel.

Off when no signal has been found. For more information about
troubleshooting your satellite receiver, see Troubleshooting, page 6-13

MENU On when on-screen menus are displayed.

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Chapter 3 Front Panel Operation

CI Slot

The CI Slot allows the use of CAM (Conditional Access Module) Smart Card to decrypt purchased
programming. For setup information, see Viewing DVB-CI Information, page 4-62 and Configuring the

Common Interface (CI) Information, page 5-22. For a list of supported CAMs, refer to Common
Interface Modules, page 3-4.

Keyboard Display

Press the MENU and SELECT buttons simultaneously on the Front Panel to display a keyboard on the
TV monitor. The keyboard allows alphabetical and numerical character entry in menu fields using the
front panel. Alternatively, press the red button on the remote control.

You must have a menu field selected (i.e., must be in edit mode) to display the keyboard.

1. Use the arrow buttons to move along the keyboard.

2. Press OK to select a number or letter for each entry.

About the Front Panel

Setting the TV Video Format

The video format is set to the standard format for your country. Check with your satellite or local service
provider before changing this setting to ensure it is set correctly. If you are instructed to change this
setting for your TV set:

Step 1 Press the SELECT and  buttons on the receiver front panel at the same time.
Step 2 Press SELECT and  again. The video format is displayed on the receiver front panel (e.g., NTSC,

PAL, etc).

Step 3 Press  until you display your video format. Each change is viewable on-screen.

Step 4 Press SELECT to save the setting and re-display the selected channel.

Note You must be in video mode (i.e., on-screen menus not displayed) to perform this function on the

receiver front panel.

Note This function is not available through the remote control.

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Common Interface Modules

Common Interface Modules

The following lists the supported CAMs:

Common Interface Modules Part Number

Aston Professional CAM, for descrambling CONAX 4016669
Aston Consumer CAM for descrambling CONAX 4016670
CAM for descrambling CryptoWorks V9523361
Aston Professional CAM for descrambling Irdeto 4016671
Aston Consumer CAM for descrambling Irdeto 4016672
Aston Professional CAM for descrambling MediaGuard V9528197
Aston Consumer CAM for descrambling MediaGuard V9528198
Aston Professional CAM for descrambling Viaccess V9528199
Aston Consumer CAM for descrambling Viaccess V9528240

Chapter 3 Front Panel Operation

Remote Control Functions

The remote control is provided as a standard feature with the D9865 Satellite Receiver. After unpacking
your satellite receiver, check that you have the following accessories (if ordered):

• One IR (Infra-Red) Remote Control transmitter (RCU)

• Two AAA size batteries for Remote control (not included for Argentina)

The Remote Control is used to control receiver functions. You can switch the video/audio outputs on and
off plus activate and navigate the on-screen menus. Some remote control functions are duplicated on the
front panel (see Front Panel LEDs, page 3-2).

3-4

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Chapter 3 Front Panel Operation

Remote Control Button Function

Remote Control Functions

DISPLAY Enables the video/audio outputs.
0 to 9 Enters channel numbers or information

on on-screen menus.

Alphanumeric character entry for
“Name” field on the on-screen menus
(similar to keys on telephone keypad). If
an entered value is out of range or
conflicts with another setting, a pop-up
message displays information about the
error.

00 (pressing 0 twice) – deletes a character
at the cursor location.

11 (pressing 1 twice) – adds a space at the
cursor location.

FAV Displays Favorite screen where you can

view and set favorite channels.
LAST Displays last channel.
MENU Displays Main Menu.

Exits edit mode in menus.

Returns to video in video mode.

Returns to previous menu.
EPG If the receiver is enabled to receive EPG

(Electronic Program Guide) data, an

interactive EPG guide will be displayed

when pressed. If not, a channel list menu

and video will be displayed.

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Remote Control Functions

Chapter 3 Front Panel Operation

Remote Control Button Function

In Video mode, used to select channels.

In Menu mode, used to move through
on-screen menus.

In Video mode, increases or decreases
volume.

In Menu mode, used to move through
on-screen menus.

Selects menus (functions same as
SELECT button on front panel).

Enters or exits edit mode.

CH+, CH- Channel up/down.
VOL+, VOL- Volume up/down.
EXIT Exits from edit mode.

Exits menus (returns to video).
Mutes sound.

Changes to uppercase letter mode.

Page up when scrolling the on-screen
menus.

Changes to lowercase letter mode.

Page down when scrolling the on-screen
menus.

Red – different on each menu. Aso
displays the soft keyboard.

Green – different on each menu

Yellow – different on each menu

Blue – different on each menu

Setup Displays the Setup Menu.

3-6

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Main Menu

CHAP T E R

4

Setup and Monitoring via On-Screen Display

This chapter describes how to set up and monitor the D9865 Satellite Receiver using the on-screen
display. This information is primarily applicable for standalone operation. This chapter presents the
following major topics:

• Main Menu, page 4-1

• Channel List without EPG, page 4-4

• Introducing EPG, page 4-5

• Setting Up Your Favorite Channels, page 4-10

• Setting Up One Button Channel Change, page 4-12

• Setup Menu, page 4-14

This section contains the information you need to set up your Satellite Receiver using the on-screen
display menus. Before you begin using the receiver, you may need to change the current settings to suit
your operating requirements.

To display the Main Menu, press the MENU button on the remote control or receiver front panel.

If the D9865 Satellite Receiver is enabled to receive Electronic Program Guide (EPG) data, the following
Main Menu screen appears:

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Main Menu

Chapter 4 Setup and Monitoring via On-Screen Display

As shown above, you can select the EPG, Timer, Favorite, One Button Channel Change, or the Setup
Menu.

• EPG - displays an interactive EPG guide with all the available subscriber channels.

• Timer - Displays reminder timers set for upcoming programs.

• Favorite - Displays a list of favorite channels set by the user.

• One Button Channel Change - Ability to assign a channel to each of the colored buttons at the

bottom of the remote control.

• Setup Menu - provides access to menus to set up tuning, select and set up presets, set up video,

audio, and other advanced parameters, in addition to viewing the receiver operating status.

If the receiver does not support EPG, the following Main Menu screen appears:

4-2

As shown above, you can select the Channel List, One Button Channel Change, or the Setup Menu.

• Channel List – displays all the available subscriber channels. See an example of a Channel List

below.

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Chapter 4 Setup and Monitoring via On-Screen Display

• One Button Channel Change - provides ability to assign a channel to each of the colored buttons at

the bottom of the remote control.

• Setup Menu - provides access to menus to set up tuning, select and set up presets, set up video,

audio, and other advanced parameters, in addition to viewing the receiver operating status.

Main Menu

About Using the On-Screen Menus

All screens or menus are accessed from the Main Menu. While viewing any channel, you can display
on-screen menus for viewing or changing the current receiver setup. While in menus, you can change
the current receiver settings, and/or display other menus. Some menus contain status information, which
is available for viewing only and cannot be changed.

To change a setting on a menu using the remote control:

1. Use the  buttons to move to the setting you want to change.

2. Press the OK button to select the setting.

3. For numeric options, you can use one of the following methods:

–

enter the number directly using the numeric keypad on the remote control,

–

use the  buttons to change the value one digit at a time, or

–

press the red button (keyboard) to use an on-screen keyboard.

4. Press OK to save the setting and exit the menu. A help message is displayed at the bottom of the

screen.

5. Press MENU to move to the previous menu.

Note The steps in this chapter are based on using the remote control. For more information on

changing a setting on a menu using the front panel controls, see About the Front Panel,

page 3-1.

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Channel List without EPG

The On-Screen Buttons

The on-screen menus have the following common buttons:

Button Description

Save Saves and applies the settings to the receiver.
Exit Exits edit mode and menu. A message prompts you to save or discard

About the Current Channel

When you navigate to menus from a video channel, the information displayed is associated with the
current (video) channel. If no changes have been made to the current setup, you are automatically
returned to the same video channel when you exit to video.

Chapter 4 Setup and Monitoring via On-Screen Display

changes before you exit the menu.

Channel List without EPG

If the receiver does not support EPG, you can access the Channel List from the Main Menu.

To select a channel from the channel list:

Step 1 From the Main Menu screen, select Channel List and press OK. The Channel List displays all the

available subscriber channels.

4-4

Step 2 Select a channel from the channel list and press OK. This will tune to the selected channel (top right)

and the channel information is displayed in the bottom right of the channel list.

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Chapter 4 Setup and Monitoring via On-Screen Display

Options Description

Channel Name Name of the current channel.
Channel Number Current channel number.
Last Act Preset Indicates the number of the last activated preset.
CA Authorized Indicates whether the receiver is authorized to receive the signal.

Step 3 The channel list screen will close when you press OK.

Introducing EPG

What is EPG?

Introducing EPG

The Electronic Program Guide (EPG) is a convenient way to find out what is on your TV and to view a
list of upcoming programs. Lists of programs are available for any date in the next 7 days depending on
the network provider.

Features of the EPG

The following list provides an overview of the features of an EPG:

• With the browsing features, you can see what is on TV for a particular channel, program channel,

or program title.

• Instant program descriptions appear while using the browsing feature to view detailed channel

information.

• Timers help you keep track of upcoming programs by providing reminders on the screen before the

program starts.

• You can set up Favorite profiles for a quick browse of your favorite channels.

Browsing By Channel

From the Main Menu, select EPG and press OK. The EPG main screen is shown below. The EPG screen
enables you to browse by channel, which lists all the available programs in order by time of day and date.

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Introducing EPG

Parts of the Guide

The following list describes the parts of the guide.

• The program you are watching is reduced to fit in the upper right are of your screen. The program

remains there while you are using the main functions of the guide.

• The current Information banner under the picture provides the current date, time and channel.

• The Channel Banner provides a description for each program you highlight in the main program list.

• The Main Program listing displays the programs that will be broadcast.

• Press the blue button (Timers) to view the list of timers set for upcoming programs.

• Press the red button (Favorite) to view the list of Favorite profiles.

Browsing by a Different Date

You can view upcoming program information for up to 7 days in advance by changing the day of the
week you are browsing.

Chapter 4 Setup and Monitoring via On-Screen Display

Press the yellow button (Next Day) or the green button (Prev Day) to change the day of the week to view
upcoming program information on the following day. Press the green button (Prev Day) to view the
program information.

Viewing Favorites

Press the red button (Favorite) to view a list of all the configured Favorite profiles.

4-6

For more information on setting up the favorite profiles, see Setting Up Your Favorite Channels,

page 4-10.

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Chapter 4 Setup and Monitoring via On-Screen Display

Program being
watched

Current program
name

Upcoming program
name

Press for more information on
the current program

Current
Channel
Number

Current time

Current Channel
Name

Time progress for
the current
program

Current Favorite
Profile

Start/End time
of program

Viewing Timers

Press the blue button (Timers) to view all the configured timer profiles.

For more information on setting up and maintaining timer profiles, see Setting Timers, page 4-7.

Changing Channels

As you change the channel while watching TV, a brief channel banner appears along the bottom of the
TV screen with the current time and channel information. For program details, press the green button
(Info). The Extended Info screen is displayed, with additional program information. The following
displays an example of a channel banner:

Introducing EPG

Setting Timers

Setting a Reminder Timer From EPG

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You can set up timers that will display a reminder on-screen when the configured program is on.

Note You cannot set a timer for a program that has already started.

Proceed as follows to set a reminder timer from EPG:

Step 1 From the Main Menu screen, select EPG and press OK.

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Introducing EPG

Seconds left
before the
program
starts

Step 2 Select an upcoming program you want to set a reminder by scrolling through the guide using the

Step 3 If the program selected has already started, press Next  to set a timer for the next time slot.

Step 4 Press the green button (Set Timer). The Set Timer screen is displayed.

Chapter 4 Setup and Monitoring via On-Screen Display

 buttons and then press OK. The Extended Info screen is displayed with the channel name,

information and program time.

The following table describes the channel information and the timer options:

Channel/Timer Information Description

Channel Number Number of the selected channel.
Channel Name Name of the selected channel.
Event Name Name of the selected program.
Day Day of the week the program will be on the selected channel.
Start Time Start time of the selected program.
Frequency Set the frequency of the reminder: Once, Daily, Weekly, or

Weekdays.

Step 5 Click the green button (Save) to save your timer settings.

Note You can set a maximum of 50 timer profiles.

The following is an example of a reminder that appears on-screen:

4-8

Press OK to close the reminder window and tune to the specified channel. Otherwise, press Exit to close
the reminder window.

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Chapter 4 Setup and Monitoring via On-Screen Display

The clock symbol on the left hand side displays a countdown of seconds left before the program starts
and the reminder window closes.

Editing a Timer Profile

Step 1 From the Main Menu, select Timers and press OK. The Timers screen is displayed.

Introducing EPG

Step 2 From the Timers screen, scroll to the Timer profile you want to edit using the  buttons.

Step 3 Select Edit or press the blue button (Edit). The Set Timer screen is displayed.

Step 4 Make the necessary changes.

Step 5 Press the green button (Save) to save the Timers list.

Deleting a Timer Profile

Step 1 From the Main Menu, select Timers and press OK. The Timers screen is displayed.

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Step 2 From the Timers screen, scroll to the Timer profile you want to delete using the  buttons.

Step 3 Select Delete or press the red button (Delete). A warning message appears confirming your deletion.

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4-9

Setting Up Your Favorite Channels

Step 4 Press OK to confirm.

Setting Up Your Favorite Channels

The Favorite screen displays a list of all the favorites configured in the D9865. Favorites allow you to
surf through the channels you have set up as your favorite channels, skipping over other channels.

By default, All Channels (authorized and unauthorized channels) are displayed. The Authoriz ed
Channels Only lists channels that are authorized by your uplink provider. You can set up the list by
performing a channel scan. For more information, see Performing a Channel Scan, page 4-12.

Adding a Favorite Profile

Proceed as follows to configure your favorites list:

Chapter 4 Setup and Monitoring via On-Screen Display

Step 1 From the Main Menu screen, select Favorite and press OK, or press FAV.

Step 2 Press the green button (New) to create a new Favorites list.

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Chapter 4 Setup and Monitoring via On-Screen Display

Step 3 Select Favorite Name and press OK to edit the new favorite name. Enter the name directly using the

numeric keypad on the remote control or use the
alphabet/digit at a time. Alternatively, press the red button (Keyboard) to enter the name using an
on-screen keyboard.

Setting Up Your Favorite Channels

 buttons to change the letters/numbers one

Step 4 Select the Channel Mode and press OK to select the type of channels listed below. Select All to list all

the channels in the network. Select Authorized Only to list all the channels that are authorized by your
uplink provider only.

Step 5 Scroll through the channel list using the  buttons and press OK to add the channels you want to

your new favorites list on the right. A checkmark appears to the left of the channel, indicating that the
channel is in the favorites list.

Step 6 Press the  button to edit the selected channels on the right. Press the blue button (Move) to move the

selected channel up/down the list using
blue button (End Move).

Step 7 Press the green button (Save) to create and save the new Favorites list.

Editing a Favorite Profile

Note You cannot edit All Channels or Authorized Channels Only.

Step 1 From the Favorite screen, scroll to the Favorite profile you want to edit using the  buttons.

Step 2 Press the yellow button (Edit). The Edit/Delete Custom Favorite screen is displayed.

Step 3 Select Edit or press the blue button (Edit). The Edit Favorite List screen is displayed.

 buttons. When you are done moving the channel, press the

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Step 4 Make the necessary changes.

Step 5 Press the green button (Save) to save the Favorites list.

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Setting Up One Button Channel Change

Deleting a Favorite Profile

Note Only Favorites that are marked with a circle can be deleted.

Step 1 From the Favorite screen, scroll to the Favorite profile you want to delete using the  buttons.

Step 2 Press the yellow button (Edit). The Edit/Delete Custom Favorite screen is displayed.

Step 3 Select Delete or press the red button (Delete). A warning message appears confirming your deletion.

Step 4 Press OK to confirm.

Performing a Channel Scan

The Channel Scan function scans through all the available channels and updates the Authorized
Channels Only list. For more information on your authorized channels, contact your uplink service
provider.

Proceed as follows to perform a channel scan:

Chapter 4 Setup and Monitoring via On-Screen Display

Step 1 From the Favorite screen, press the red button (Chnl Scan). A warning message appears confirming the

channel scan. It can take several minutes, depending on the size of the network.

Step 2 Press OK. The Authorized Channels Only list is updated.

Setting Up One Button Channel Change

Proceed as follows to set up one button channel change:

From the Main Menu, select One Button Channel Change and press OK.

4-12

The Button colors (Red, Green, Yellow, and Blue) corresponds to the colored buttons at the bottom of
the remote control (see below).

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Chapter 4 Setup and Monitoring via On-Screen Display

Each color can be assigned to a channel as a shortcut for a quick channel change. For example, if you
assign the red button to channel 1, pressing the red button while watching a different channel at anytime
will automatically tune the D9865 to TV channel 1.

Note You can use the one button channel change if the screen is displaying video only. The one button channel

change does not work if EPG, Channel Banner, or on-screen menus are displayed.

Setting Up One Button Channel Change

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Setup Menu

Setup Menu

Chapter 4 Setup and Monitoring via On-Screen Display

The Setup Menu is used to set up the receiver.

The available sub-menus are as follows:

• Tuning / Preset

–

From this menu, you can display and change Presets, and set up the LNB.

• Dish Setup

–

This menu provides a graphical aid for dish pointing/alignment.

• Video Setup

–

From this menu, you can set the TV channel to display video on your TV, the video format (e.g.,
NTSC or PAL), TV aspect ratio, and subtitling control.

• Audio Setup

–

From this menu, you can set the Stereo/Mono selection and select digital audio preferences.

• Advanced

–

From this menu, you can access other sub-menus for control and display of features such as
Lock Level, Conditional Access, the Ethernet port and Diagnostics, and available services to
control code downloads.

• Info

–

From this menu, you can access other sub-menus to display information about the receiver
software, and hardware versions, view device status and other signal-related parameters.

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Chapter 4 Setup and Monitoring via On-Screen Display

Setting up Tuning / Preset

The Tuning/Preset menu is used to display and configure the current settings.

Proceed as follows to set up the tuning/preset:

Step 1 From the Setup Menu screen, select Tuning / Preset and press OK.

Setup Menu

Step 2 The following table describes each of the available options:

Selection Options Description Default

Modulation Type DVB-S

Enter the modulation scheme. DVB-S2

DVB-S2

Downlink (Freq) Enter number For C-Band:

Downlink Freq = LO Freq ­L-Band Freq.

For Ku-Band:

Downlink Freq = LO Freq +
L-Band Freq.

Symbol Rate 1.0 to 45.0

1.0 to 31.0

Range for DVB-S in MS/s.

Range for DVB-S2 in MS/s.

NetId Enter number Obtain the number from your

service provider.

12.3

30.0

1

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Setup Menu

Chapter 4 Setup and Monitoring via On-Screen Display

Selection Options Description Default

LO Select

(Sets a 22 kHz tone for
Ku-band dual LNB)

On Switches 22 kHz tone on. Off
Off Switches 22 kHz tone off.
Auto Sets 22 kHz tone to automatic.

If Downlink Freq < Crossover,
use LO Freq 1. The 22 kHz tone
is Off.

If Downlink Freq > Crossover,
use LO Freq 2. The 22 kHz tone
is On.

LO Freq 1 Enter number If C-band application, set to 5.15

10.75 GHz

GHz (default).

If Ku-band single LNB, enter LO
Freq. and set LO Freq 2 and
Crossover to 0.0.

If Ku-band dual LNB, enter LO
Freq 1, LO Freq 2 and Crossover.

LO Freq 2 Enter number Enter if Ku-band dual LNB

0.0
application. LO Freq 2 > LO
Freq 1.

Crossover Enter number Enter if Ku-Band dual LNB

0.0
application. Determines if LO
Freq 1 or LO Freq 2 is used for
tuning.

LNB Power

(For more information,
see LNB Power

Settings, page 4-21

18-H For H polarization (18V). 18-H
13-V For V polarization (13V).
Off Use for external LNB power.

LNB power must be on if
DiSEqC is required.

H-NIT Initially applies the horizontal

polarization voltage, and then
follows the polarization based on
the NIT.

V-NIT Initially applies the vertical

polarization voltage, and then
follows the polarization based on
the NIT.

DiSEqC Enable

Disable

Enables or disables Digital
Satellite Equipment Control,
level 1.2. This must be enabled

Disable

to control the DiSEqC switch.
LNB Power must be on to use
this setting. Refer to

http://www.eutelsat.com/satellit
es/4_5_5.html for more

information.

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Chapter 4 Setup and Monitoring via On-Screen Display

Selection Options Description Default

DiSEqC Switch Off

Signal Lock Indicates signal synchronization

Signal Quality Indicates the quality of the

Signal Level Indicates the strength of the

Note If you enter an invalid frequency setting or a setting that does not correspond to the selection, a pop-up

message such as “Input value out of range" is displayed.

A to P

Selects a port on the LNB switch
(if used)

status.

received signal, associated with
the Bit Error Rate, in the range
from 0 to 100.

received signal in the range from
0 to 100.

Setup Menu

Off

Step 3 Press the green button (Save) to save and apply the settings to the receiver.

Setting up the Preset / LNB

The Preset/LNB Setup sub-menu allows you to select or configure up to 64 network presets. Your
receiver may be shipped pre-configured with a number of network presets. You can configure the
network preset to use one of 10 LNB configurations.

Proceed as follows to set up the preset/LNB settings:

Step 1 From the Tuning / Preset screen, press the yellow button (Preset) to set up the Preset/LNB.

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Step 2 The following table describes each of the available options:

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Setup Menu

Chapter 4 Setup and Monitoring via On-Screen Display

Selection Options Description

Preset Number 1 to 64 Enter or select the preset number.
Preset Name Enter name Set the preset network name.
LNB Configuration 1 to 10 Enter or select the LNB configuration.
Modulation Type DVB-S

Select the modulation scheme.

DVB-S2

Downlink (Freq) Enter number For C-Band,

Downlink Freq = LO Freq - L-band Freq.

For Ku-Band,

Downlink Freq = LO Freq + L-band Freq.

Symbol Rate 1.0 to 45.0

1.0 to 31.0

Range for DVB-S in MS/s.

Range for DVB-S2 in MS/s.
NetId Enter number Obtain the number from your service provider.
Last Activated Preset Indicates the number of the last activated preset.
Signal Lock Indicates signal synchronization status.
Signal Level Indicates the relative strength of the received

signal, in the range from 0 to 100.

Step 3 Press the green button (Save) to save and apply the settings to the receiver.

Selecting the Active Preset

To change the displayed preset to the Active preset or to select a different preset as the active preset:

Step 1 From the Tuning/Preset screen, press the yellow button (Preset).

Step 2 Enter the preset in the Preset field that you want to activate. Enter the number directly using the numeric

keypad on the remote control or use the
Alternatively, press the red button (keyboard) to enter the preset using an on-screen keyboard.

Step 3 Select Activate (blue button) to choose the preset. This will activate the currently displayed preset as the

active preset.

You will be prompted to accept the new preset and warned that service interruption will occur.

Step 4 Select OK to proceed or EXIT to cancel the operation.

Step 5 Press MENU to go to the previous menu.

Note It will take up to 30 seconds for signal acquisition to occur. It can take longer if the symbol rates

are low.

 buttons to change the number one digit at a time.

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Chapter 4 Setup and Monitoring via On-Screen Display

Editing Network Presets

You can edit or pre-configure any one of 64 presets without affecting the operation of the receiver.

To save or change a network preset:

Step 1 Enter a Preset Number and a name directly to below the Preset Number. Follow the editing rules for the

keys when entering characters in the Name field.

Step 2 Enter the appropriate settings as described in the preceding table. Ensure that the LNB selection

corresponds to the correct downlink frequency.

Step 3 Press OK to save the preset.

Setting up LNB

Proceed as follows to set up the LNB:

Setup Menu

Step 1 From the Preset/LNB Setup menu, press the yellow button (LNB) to set up the LNB.

Note You can configure up to 10 LNB presets.

Step 2 The following table describes each of the options:

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Selection Options Description

LNB Configuration 1 to 10 Number identifying the current preset LNB

configuration.

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Setup Menu

Chapter 4 Setup and Monitoring via On-Screen Display

Selection Options Description

LNB Power

(For more information,
see LNB Power

Settings, page 4-21.)

18-H For H polarization.
13-V For V polarization.
Off Use for external LNB power.

LNB power must be on if DiSEqC is required.

H-NIT Initially applies the horizontal polarization

voltage, and then follows the polarization based on

the NIT.

V-NIT Initially applies the vertical polarization voltage,

and then follows the polarization based on the

NIT.
LO Freq1 Enter number If C-band application, set to 5.15 GHz (default).

If Ku-band single LNB, enter LO Freq. and set LO

Freq 2 and Crossover to 0.0.

If Ku-band dual LNB, enter LO Freq 1, LO Freq 2

and Crossover.
LO Freq2 Enter number Enter if Ku-band dual LNB application. LO Freq 2

> LO Freq 1.
Crossover Enter number Enter if Ku-Band dual LNB application. Used to

determine if LO Freq 1 or LO Freq 2 is used for

tuning.
LO Select

(Sets a 22 kHz tone for
Ku-band dual LNB)

Off Switches 22 kHz tone off.
On Switches 22 kHz tone on.
Auto Sets 22 kHz tone to automatic.

If Downlink Freq < Crossover use LO1. The 22

kHz tone is Off.

If Downlink Freq > Crossover use LO2. The 22

kHz tone is On.
DiSEqC Enable Enables or disables Digital Satellite Equipment

Control, level 1.2. This must be enabled to control

the DiSEqC switch. LNB Power must be on to use

Disable

this setting. Refer to

http://www.eutelsat.com/satellites/4_5_5.html for

more information.
DiSEqC Switch Off Selects a port on the LNB switch (if used).

A to P

4-20

Note If you enter an invalid frequency setting or a setting that does not correspond to the selection, a pop-up

message such as “Input value out of range" is displayed.

Step 3 Press the green button (Save) to save your settings.

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Chapter 4 Setup and Monitoring via On-Screen Display

LNB Power Settings

The following table displays the LNB Power settings:

LNB Power Settings NIT Contains Output LNB Voltage

Off Not received Off

18-H Not received 18 volts

13-V Not received 13 volts

H-NIT Not received 18 volts

V-NIT Not received 13 volts

Setup Menu

HOff
VOff

H 18 volts
V 18 volts

H 13 volts
V 13 volts

H 18 volts
V 13 volts

H 18 volts
V 13 volts

Setting Up the Satellite Dish

The Dish Setup menu provides graphical assistance for dish positioning. This menu can be set to two
modes: User Mode (default) or Installer Mode. The User mode allows you to select from stored Satellite
Numbers, which are stored satellite locations, as stored in the dish motor, but does not provide any dish
control.

Proceed as follows to set up the dish:

Step 1 From the Setup Menu, select Dish Setup and press OK. By default, the Dish Setup screen is displayed

in User mode.

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Setup Menu

Chapter 4 Setup and Monitoring via On-Screen Display

Step 2 The table at the top displays the current configurations.

Step 3 The following table describes each of the options in User mode:

Selection Options Description

Satellite Number 1 to 255 Number identifying the saved satellite location as

defined by the dish motor manufacturer.
User Action None No action is performed.

Goto Satellite Moves the dish to the selected pre-stored satellite

position. Satellite positions are stored in the dish

motor, if supported, not in the receiver.

Step 4 Press the yellow button to switch between User and Installer modes. The Installer mode is for Installers

only.

4-22

Step 5 The following table describes each of the available options for the Installer mode:

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Chapter 4 Setup and Monitoring via On-Screen Display

Selection Options Description

Satellite Number 1 to 255 Number identifying the saved satellite location as

Absolute Position 0.0 to 75.0 Position of the satellite in degrees.
Installer Action Continuous West

Setup Menu

defined by the dish motor manufacturer.

Moves the dish west until it reaches its limit.

Movement

Ensure that the dish can move to its limit without
any obstructions.

Continuous East
Movement

Moves the dish east until it reaches its limit.
Ensure that the dish can move to its limit without

any obstructions.
Stop Move Stops movement of the dish.
Goto Absolute Position

West
Goto Absolute Position

East

Moves the dish to the Absolute west position set

above.

Moves the dish to the Absolute east position set

above.
Goto Reference Moves the dish to a reference defined by the dish

motor manufacturer.
Goto Satellite Moves the dish to the selected pre-stored satellite

position. Satellite positions are stored in the dish

motor, if supported, not in the receiver.
Store Satellite Stores the current dish position as a Satellite

Number, if supported by the dish motor.
Clear Limits Clears the dish east and west limits stored in the

dish motor.
Store East Limits Stores the current position as the east limit in the

dish motor.
Store West Limits Stores the current position as the west limit in the

dish motor.
Calculate Position Updates the position of the dish according to the

current position. For more information, refer to the

dish manual provided by the dish manufacturer.
None No action is performed.

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Setup Menu

Chapter 4 Setup and Monitoring via On-Screen Display

Selection Options Description

DiSEqC Enable Enables or disables Digital Satellite Equipment

Disable

Satellite Control, level 1.2.

Note This must be enabled to control the

DiSEqC switch. LNB Power must be on to
use this setting. Refer to

http://www.eutelsat.com/satellites/4_5_5.
html for more information.

Before you can adjust the satellite position using
the Adjust Dish Position screen or a signal tone,
ensure that the LNB Power and DiSEqC (in the
Tuning/Preset screen) are enabled.

Step 6 Press the blue button (Do Action) to save and apply the settings to the receiver until the next reboot.

Step 7 The following table describes the view-only information on the Dish Setup screen:

Parameter Description

Modulation Indicates the modulation type for the received signal.
LDPC BER Indicates the bit rate of the input stream of the LDPC error

correcting stage (DVB-S2 only).

Mode Indicates whether the current dish setup mode is Installer or User.

The mode can be changed by pressing the yellow button.
NW Name Displays the network name.
PV BER Indicates the PV (Post-Viterbi) BER for the received signal

(DVB-S).
PER Indicates the current PER (Packet Error Rate).
DiSEqC Status Indicates whether the DiSEqC is enabled or disabled.
Signal Quality Indicates the quality of the received signal, associated with the Bit

Error Rate, in the range from 0 to 100.
Signal Level Displays the relative strength of the received RF input signal. It is

displayed in the range from 0 to 100.
Signal Lock Indicates whether the receiver is synchronized with the received RF

signal.

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Adjusting the Satellite Position in Installer Mode

To adjust the satellite position, the DiSEqC must be set to Enable.

Step 1 On the Dish Setup screen, press the yellow button (Installer) to select Installer mode.

Step 2 Ensure the DiSEqC is set to Enable and then press the green button (Adj Dish).

Setup Menu

Step 3 Press the red or yellow button for fine west and east dish adjustment. Press the green or blue button for

coarse east and west dish adjustment.

Changing the Satellite Position in User Mode

To select a new satellite position on the Dish Setup menu:

Step 1 Use the  buttons to move to Satellite Number and press OK.

Step 2 Enter the pre-stored satellite number you want to use in the range from 1 to 255, and press OK.
Step 3 Press  to move down to User Action and press OK.
Step 4 Press  to choose Goto Satellite and press OK. The receiver is now tuned to the selected satellite

position.

Step 5 Press MENU to move to the previous menu, or EXIT to go to video.

Adjusting the Satellite position using Signal Tones

Dish alignment can be done using the audible signal adjustment tone. The characteristics of the signal
tone are shown in the table below. Align the dish to achieve signal lock and then best signal quality.

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Note The signal adjustment tone automatically outputs as PCM audio type only, regardless of the Digital

Audio Preference set in Audio Setup.

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4-25

Setup Menu

Signal Lock/Quality Tone

No Signal Lock Slow repeating tone.
Signal Lock Steady tone.
Signal Lock + increasing Signal

Quality

Provided the RF cable is connected between the satellite receiver and the LNB, Signal level displays a
low number (typically less than 40). As the receiver achieves Signal Lock, the Signal Level increases,
and the tone changes from a slow repeating beep to a steady tone. Once Signal Lock is obtained, align
the dish to increase the Signal Quality to the best possible value (up to a maximum of 10).

Signal Level and Signal Quality

The Signal Level and Signal Quality of the incoming signal are displayed both numerically and
graphically using bar graphs.

Chapter 4 Setup and Monitoring via On-Screen Display

Steady tone increasing in pitch.

Signal Lock

The Signal Level is associated with the RF input signal level. The Signal Level display is continuously
updated to indicate the relative strength of the received RF input signal. It is displayed in the range from
0 to 100. Signal Level is displayed on the Tuning / Preset and Dish Setup menus both numerically and
graphically.

The Signal Quality (displayed in the range from 0 to 100) is associated with the Bit Error Rate, and is
a measure of the signal quality. Signal Quality is displayed both numerically and graphically on the

Dish Setup menu. To obtain the best signal quality, adjust the dish position to obtain the highest Signal
level and Signal Quality possible.

Temporary, solar-related electromagnetic disturbances occur every year during the spring and autumn
months. These disturbances usually persist for several minutes a day for approximately one week at this
time. Your service provider can advise you about channels that may be adversely affected.

To verify your satellite LNB antenna installation or improve signal reception, refer to your antenna
equipment installation manual, or contact your local service provider.

The Signal Lock status is continuously updated to indicate whether the receiver is synchronized with the
received satellite RF signal. Signal Lock status is displayed on the Preset / LNB Setup and Dish Setup
menus.

If the receiver is able to synchronize to a carrier frequency and an MPEG stream is present, Signal Lock
displays Lock and the Signal LED on the receiver front panel is on. If no carrier is detected, Signal Lock
displays No Lock and the Signal LED is off.

Setting up the Video

The video format is set to the standard format for your country. If you attempt to change the format of
the source video signal, a warning message appears, to inform you that if the fields are incorrectly
configured, the display may not be viewable. Check with your satellite or local service provider before
changing the video settings to ensure it is set correctly. Press OK to continue with the edit. Otherwise,
select Cancel.

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Chapter 4 Setup and Monitoring via On-Screen Display

Note If an error was made when changing the video settings, you can set the TV video format using the front

panel. For more information, see Setting the TV Video Format, page 3-3.

Proceed as follows to set up the video information:

From the Setup Menu screen, select Video Setup and click OK.

Setup Menu

The following table describes each of the options in the Video Setup screen.

Selection Options Description Default

HD Video Output Auto Receiver automatically detects

Auto

correct HD video format.
HD 1080i Sets the HD output video format.
HD 720p

SD Video Output Auto Receiver automatically detects

correct SD video format.
PAL-B /G, PAL- D,

For 625-line systems.

Depends on TV
modulator

installed
PAL- I
PAL-M 525-line format for Brazil.
PAL-N (AR) 625-line format for Argentina.
NTSC, NTSC-J For 525-line systems.

TV Channel 3 or 4 for NTSC

21-69 for PAL

Sets TV channel for video
display.

3 or 21,

depending on

TV modulator

installed.

TV Aspect Ratio 4:3, 16:9 The aspect ratio of the intended

4:3

TV system.

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Setup Menu

Chapter 4 Setup and Monitoring via On-Screen Display

Selection Options Description Default

Aspect Ratio Convert None This is the conversion that the

Auto
Auto AFD
16:9 L/B
4:3 P/B
14:9
4:3 CCO
16:9 SCALE

receiver will perform on the
incoming signal for the picture to
be displayed correctly (i.e., to
correspond to the aspect ratio of
your TV) on your TV, based on
your selection.

For the actual conversion
performed, refer to Actual

Conversion Table, page 4-28.

Closed Caption Auto This is the mode of

SA Custom

closed-captioning to use. if there
are multiple in the stream.

None

Auto

EIA 708
Type 3
Type 4 SA
Type 4 ATSC

Note SA Custom is not

supported when telecine

video coding is enabled.
Reserved
DVB 157

Stream Aspect Ratio 4:3, 16:9 This indicates the aspect ratio of

the incoming signal. This is
read-only.

Actual Conversion This is the type of (aspect ratio)

conversion the receiver will
perform based on what you have
selected. This is read-only.

Actual Conversion Table

The following table displays the actual conversion performed by the receiver according to your TV
Aspect Ratio selection and the affect on the picture displayed on the TV screen.

TV Aspect

Stream

Ratio

4:3 4:3 None None Normal Picture

4:3 4:3 Auto None No conversion
4:3 4:3 16:9 L/B None Conversion is not possible. Normal

4:3 4:3 4:3 CCO None Conversion is not possible. Normal

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Aspect Ratio
Conversion

Actual
Conversion Description Image

picture.

picture.

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Chapter 4 Setup and Monitoring via On-Screen Display

Setup Menu

Stream

TV Aspect
Ratio

Aspect Ratio
Conversion

Actual
Conversion Description Image

4:3 4:3 4:3P/B None Conversion is not possible. Normal

picture.

4:3 4:3 14:9 None Conversion is not possible. Normal

picture.

4:3 4:3 16:9 SCALE None Conversion is not possible. Normal

picture.

4:3 16:9 None None Picture is short & wide.

4:3 16:9 Auto 4:3 P/B Uses 4:3 P/B.

4:3 16:9 4:3 P/B 4:3 P/B 4:3 picture is centered in a pillar-style

box.

4:3 16:9 14:9 14:9 Compromises some up-sampling.

Some black bars and cropping are
visible.

4:3 16:9 16:9 SCALE 16:9 SCALE Vertically up-samples the center of the

4:3 picture and crops the top and
bottom of the screen.

16:9 16:9 None None Normal

16:9 16:9 Auto None No conversion. Normal picture.
16:9 16:9 16:9 L/B None Conversion is not possible. Normal

picture.

16:9 16:9 4:3 CCO None Conversion is not possible. Normal

picture.

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Setup Menu

Chapter 4 Setup and Monitoring via On-Screen Display

Stream

TV Aspect
Ratio

Aspect Ratio
Conversion

Actual
Conversion Description Image

16:9 16:9 4:3 P/B None Conversion is not possible. Normal

picture.

16:9 16:9 14:9 None Conversion is not possible. Normal

picture.

16:9 16:9 16:9 SCALE None Conversion is not possible. Normal

picture.

16:9 4:3 None None Picture appears tall and thin.

4:3 16:9 16:9 L/B None Conversion is not possible. Picture

appears short and wide.

4:3 16:9 4:3 CCO None Conversion is not possible. Picture

appears short and wide.

16:9 4:3 16:9 L/B 16:9 L/B Vertically down-samples the picture

and applies black bars at the top and
bottom of the screen.

16:9 4:3 4:3 CCO 4:3 CCO Horizontally up-samples the center

portion of the picture to fill the screen.

16:9 4:3 4:3 P/B None Conversion is not possible. Picture

appears tall and thin.

16:9 4:3 14:9 14:9 Compromises some up-sampling.

Some black bars and some cropping
are visible.

16:9 4:3 16:9 SCALE None Conversion is not possible. Picture

appears tall and thin.

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Chapter 4 Setup and Monitoring via On-Screen Display

Video Output Restrictions

The following table describes the nature of the Video Outputs given the source video stream and
selections that can be made by the user. The D9865 does not provide video format conversion.

Setup Menu

Source Video
Format

SD-NTSC
(60Hz)

User Selected
SD Format

User Selected HD
Format Component & HDMI CVBS & TV-Out

Auto or NTSC Auto 1080i 60Hz NTSC

1080i 1080i 60Hz NTSC
720p 720p 30Hz NTSC

PAL (50 Hz) Any Mismatch Mismatch

SD-PAL
(50Hz)

Auto or PAL Auto 1080i 50Hz PAL

1080i 10801 50Hz PAL
720p 720p 25Hz PAL

NTSC Any Mismatch Mismatch

1080i 60Hz Auto or NTSC Auto 1080i 60Hz NTSC

1080i 1080i 60Hz NTSC
720p 720p 30Hz NTSC

PAL Any Mismatch Mismatch

1080i 50Hz Auto or PAL Auto 1080i 50Hz PAL

1080i 1080i 50Hz PAL
720p 720p 25Hz PAL

NTSC Any Mismatch Mismatch

720p 30Hz Auto or NTSC Auto 720p 30Hz NTSC

1080i 1080i 60Hz NTSC
720p 720p 30Hz NTSC

PAL Any Mismatch Mismatch

720p 25Hz Auto or PAL Auto 720p 25Hz PAL

1080i 10801 50Hz PAL
720p 720p 25Hz PAL

NTSC Any Mismatch Mismatch

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Video formats that require a frame rate change from the original source stream are blocked by a “Video
Format Mismatch” banner and the video output is muted.

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Setup Menu

Setting up Subtitles

The Subtitle Setup screen allows you to configure the type of subtitling (i.e., DVB or Imitext displayed
by the receiver, and how the receiver displays subtitling on TV.

Proceed as follows to set up subtitling:

From the Video Setup screen, press the yellow button (Subtitle).

Chapter 4 Setup and Monitoring via On-Screen Display

The following table describes each of the options on the Subtitle Setup screen:

Selection Options Description Default

Subtitle Control Off No subtitles are displayed Off

On Functions as an “Auto” setting.

DVB subtitles are displayed
when only DVB subtitles are
transmitted on the channel, and
likewise, Imitext subtitles are
displayed when only Imitext
subtitles are transmitted on the
channel. When both DVB and
Imitext subtitles are available on
the same channel, only DVB
subtitles will be displayed.

Imitext Displays only Imitext subtitles.

For example, if Imitext is
selected, but both DVB and
Imitext subtitles are being
transmitted on the same channel,
only Imitext subtitles will be
displayed.

DVB Displays only DVB subtitles. For

example, if DVB is selected, but
both DVB and Imitext subtitles
are being transmitted on the
same channel, only DVB
subtitles will be displayed.

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Chapter 4 Setup and Monitoring via On-Screen Display

Selection Options Description Default

Imitext Color (text
color)

Imitext Shade
(background color)

Imitext Position Standard Subtitles appear on screen in

Subtitle Language Available languages Select from any one of the

Auto Displays text in the color

transmitted by the subtitling

equipment.
Yellow Displays text in yellow.
White Displays text in white.
Auto Displays background in same

shade transmitted by the

subtitling equipment.
Shadow Applies an outline to the right

side of each text character. No

background box is applied to

subtitles, i.e., text is visible

directly on top of video.
Opaque Applies a black box to each text

character.
Semi Applies a semi-transparent box

to subtitle text.
None No shadow or outline is applied

to subtitle text.

same position as output from

other PowerVu receivers.
Extended Subtitles are positioned on

screen according to the Imitext

(extended) specification.

available languages.

Setup Menu

Auto

Auto

Standard

eng (English)

Setting up Audio

Proceed as follows to select the audio source.

From the Setup Menu screen, select Audio Setup and click OK.

The following table describes each of the options:

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Setup Menu

Chapter 4 Setup and Monitoring via On-Screen Display

Selection Options Description Default

Stereo/Mono Stereo Left and right channels are

Stereo

output on L and R respectively.

Mixed Left and right channels are

combined and output on both L
and R.

L-MONO Left channel is output on L and

R.

R-MONO Right channel is output on L and

R.

DRC Mode RF Mode This setting is normally used for

RF Mode
analog cable modulators, when
limited dynamic range is desired.

Line Mode Setting used when full dynamic

range is allowed.

Digital Audio
Preference

PCM Set the compressed audio type.
Dolby Digital
Compressed (Dolby

Digital Plus)

For more information on the
settings, see the Digital Audio
Preference Settings table below.

PMT Audio Source None Select the PMT Audio Source for

AUD1 to AUD64

the audio channel.

PCM

AUD1

Digital Audio Preference Settings

The following table displays the effects of Dolby Audio Preference setting on audio outputs, based on
the type of audio being decoded:

Digital Audio Preference

Input/Output

MPEG LA
(MPEG1 and
MPEG2)

Dolby Digital PCM Dolby Digital (follows

Dolby Digital
Plus (< 1.5
Mbps)

PCM Dolby Digital

PCM PCM PCM PCM

PCM Dolby Digital (follows

IEC 61937)

IEC 61937)

Compressed

S/PDIF HDMI

Dolby Digital (follows
IEC 61937)

Dolby Digital

(follows IEC

61937)

Dolby Digital Plus (No
over-clocking, follows
SMPTE-338)

Dolby Digital

Plus

(over-clocking

x4, follows IEC

61937)

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Chapter 4 Setup and Monitoring via On-Screen Display

Digital Audio Preference

Input/Output

Dolby Digital

PCM Dolby Digital

PCM Dolby Digital (follows
Plus (>= 1.5
Mbps)

MPEG2 AAC,

PCM MPEG2 AAC, MPEG4
MPEG4 (AAC
and HEAAC v1
and v2)

Viewing Advanced Settings

Proceed as follows to view the Advanced Setup screen.

From the Setup Menu screen, select Advanced Setup and press OK.

IEC 61937)

(AAC and HEAAC)

(follows IEC 61937)

Setup Menu

Compressed

S/PDIF HDMI

Dolby Digital (follows
IEC 61937)

Dolby Digital
(follows IEC

61937)

MPEG2 AAC, MPEG4
(AAC and HEAAC)

(follows IEC 61937)

MPEG2 AAC,
MPEG4 (AAC
and HEAAC)

(follows IEC

61937)

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The function for the available sub-menus is as follows:

• Administration

–

From this menu, you can display and control the Lock level, date and time, and other settings.

• Network Setup (D9865D only)

–

From this menu, you can configure the receiver for Ethernet operation.

• Noise Cutoffs

–

From this menu, you can set the noise thresholds.

• Alarms & Warnings

–

From this menu, you can configure alarm and warning settings.

• Download

–

From this menu, you can control and view the status of a code download.

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Setup Menu

Setting up Advanced User Settings

Proceed as follows to set up the advanced user settings:

From the Advanced Setup screen, select Administration and press OK.

Chapter 4 Setup and Monitoring via On-Screen Display

The following table describes each of the options:

Selection Options Description Default

POV Mode Standard Configures the network controls

Standard
to the following pre-defined
settings:

CA Mode - Std

Acquisition Mode - Basic

Open Configures the network controls

to the following pre-defined
settings:

CA Mode - Open

Acquisition mode - Auto

Advanced Enables the POVAdv menu

option, allowing you to
customize the CA Mode and
Acquisition settings. For more
information, see Setting up POV

Mode, page 4-40.

Lock level 0 to 3 Restricts access and prevents

unauthorized changes to receiver
settings.

For details on changing the lock
level, see Changing the Lock

Level, page 4-38.

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Chapter 4 Setup and Monitoring via On-Screen Display

Selection Options Description Default

Menu transparency None, 25%, 50%, 75%,

IR remote Enable Set to Enable to control the

90%

Set the transparency level of the
menus displayed on-screen.

For example, if set to None,
menus are solid and the video
appears behind the menus. If set
to 25%, menus are clear and the
video is visible through the
menus.

receiver using the remote
control. By default, the receiver
is shipped with the remote
control enabled.

Note The EPG functions are

only available using the
IR remote control.

Setup Menu

None

Enable

Disable Set to Disable if you want to

disable the remote control and
use the front panel controls only.

Date Format YYYY/MM/DD,

DD/MM/YYYY,
MM/DD/YYYY

Time format 24 Hr, 24 Hr

SuspendZero, 12 Hr, 12
Hr SuspendZero

Current date information is
displayed in the Active Alarm
and Active Warning screens.

Time information is displayed in
the Active Alarm and Active
Warning screens.

Time information is normally
broadcast as part of the
transmitted digital signal, and is
usually the broadcaster local
time relative to Greenwich Mean
Time (GMT).

Time offset Adjusted in one hour

increments, from -12:00
to +13:00, and GMT.

Displays the time zone offset
instead of the true local time. If
the current broadcast time is not
your local time, you must change

this time setting.
Actual Lock Level Displays the current lock level.
Adv Admin Displays the Advanced

Administration screen. For more

information, see Changing the

Lock Level Password,

page 4-38.

YYYY/MM/D
D

24 Hr

+05:30

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Setup Menu

Changing the Lock Level

Receiver lock levels are password-protected. When an attempt is made to change the lock level setting,
a password prompt is displayed. After the correct password is entered, you can change the lock level
setting.

If the incorrect password is entered (any lock level setting), a message box appears on-screen to confirm
an invalid password entry, and access to the locked options are denied.

Note The default password is 1234.

For details on the four lock levels, see D9865 Satellite Receiver Lock Levels, page C-1.

Proceed as follows to change the lock level:

Step 1 In the Administration menu, scroll to select Lock Level and press OK. The PIN Entry screen appears.

Step 2 Press OK to enter the current password using the numeric keypad on the remote control and press OK.

For security reasons, a default character is substituted for each button pressed.

Step 3 Use  to select a valid lock level (lock levels are displayed from 0 to 3) and then press OK. The

default setting is 0. The Actual Lock Level parameter below is updated to the new lock level.

Chapter 4 Setup and Monitoring via On-Screen Display

Menu options change color (view-only) if disabled by the current lock level setting.

Note A virtual channel displayed for 20 seconds or more automatically becomes the current (Last)

channel. As Lock Level 3 disables most Lock Level 0 functions (including channel changes),
perform this action before changing the current Lock Level setting to 3.

Changing the Lock Level Password

The Advanced Administration sub-menu allows you to change the following:

Set Lock Level Password - to change the current lock level password (1234).

Factory Reset - to restore the receiver to factory default settings.

A unique lock level password (4-digit password) protects the current receiver settings against
unauthorized changes. When changing the password, record and keep this number in a secure location.
The default password is 1234.

Caution Proceed with caution when changing the password as this operation cannot be undone. If the password

is lost or is unavailable, contact Cisco customer support.

To change the lock level password:

4-38

Step 1 From the Administration screen, press the yellow button (Adv Admin).

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Chapter 4 Setup and Monitoring via On-Screen Display

Step 2 Select Set Lock Level Password and press OK.

Step 3 Press OK to enter the current password and press OK. For security, a default character is substituted for

each button pressed.

Step 4 Press OK to enter the new password, any number from 0 to 9, and press OK.

Step 5 Press OK to enter the new password again for password confirmation and press OK. A message appears

informing you that the password was changed successfully.

Setup Menu

Note If the password is lost or is unavailable, contact Cisco customer support.

Performing a Factory Reset

The Factory Reset (F/R) is used for restoring the receiver’s factory presets (defaults). When activated,
the current receiver settings are replaced by the default settings. After the factory defaults are restored,
you can change the receiver settings as required.

To restore the factory default settings using the remote control:

Step 1 From the Advanced Administration screen, press the blue button (F/R).

Step 2 Select Ye s to reset the receiver and restore to factory defaults. Select No to cancel the operation.

Following a factory reset, the receiver returns to Standby mode. Wait for the flashing front panel LED,
and then press the Display button on the remote control or front panel, followed by the Menu button to
return to the Main Menu.

Rebooting the Receiver

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If you need to reboot the receiver for any reason, you can perform this function without changing any
settings.

To reboot the receiver:

Step 1 From the Advanced Administration screen, press the yellow button (Reboot). A message appears

confirming that you want to reboot the receiver.

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Setup Menu

Step 2 Select Ye s to reboot. Otherwise, select No.

Resetting the Web GUI Login Information

The Reset Login (RstLogin) is used for resetting the username and password used for Web GUI login
to its default values. The default username is admin and the default password is localadmin.

To reset the login:

Step 1 From the Advanced Administration screen, press the blue button (RstLogin). A message appears

confirming that you want to reset the password to its default values.

Step 2 Select Ye s. Otherwise, select No.

Setting up POV Mode

Chapter 4 Setup and Monitoring via On-Screen Display

Proceed as follows to configure the POV Mode:

Note Ensure the POV Mode setting is set to Advanced.

Step 1 From the Administration screen, press the blue button (POVAdv).

4-40

Step 2 Select the Conditional Access type (CA Mode) that determines which programs can be viewed via the

satellite receiver. Select Std (preferred) or Open. The default is Std.

Caution In Open mode, the receiver ignores inconsistent scrambling descriptions within the signal.

Operating in this mode may cause the decoder not to respond to certain advanced uplink
controlled features, such as service replacement.

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Chapter 4 Setup and Monitoring via On-Screen Display

Step 3 Set the Acquisition Mode used to build channel lists from allowed service lists (Basic, Auto, or

Custom). Select Custom to customize the tables used to obtain tuning and channel lists.

Step 4 If the Acquisition Mode was set to Custom, you can set the Tuning Source to indicate whether the

receiver is tuned to the received signal using the NIT or a Preset. The default is NIT.

Step 5 The Service List Mode indicates which tables are used to obtain tuning and channel lists. This only

applies when Acquisition Mode is set to Custom. Select Rigorous if all default settings must be present
in the received signal. Select Degraded and only the table parameters present in the received signal will
be used to install the receiver.

The following table displays the default settings for the allowed service lists and frequency tuning
settings.

Allowed Service lists Auto Basic Custom

BATNoNoNo
NIT Yes Yes No
SDT Yes No No
PAT Yes N o Yes
Tuning Source NIT NIT Preset

Setup Menu

Viewing the Network Setup Menu (D9865D only)

Proceed as follows to view the Network Setup screen (D9865D only).

From the Advanced Setup menu, select Network Setup and press OK.

The function for the available sub-menus is as follows:

• IP Setup

–

From this menu, you can configure the receiver for Ethernet operation.

• Unicast IP Setup

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–

From this menu, you can configure network destinations for unicast transmission.

• Multicast IP Setup

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Setup Menu

• SNMP Setup

Configuring IP Setup

The IP Setup screen allows you to set the parameters for communicating with other equipment via the
Ethernet Data and Management ports for MPE applications. The D9865 supports unicast and multicast
IP streaming. There are two Ethernet ports (Port 1 and Port 2). Click the blue button (Next Port) in the
IP Setup menu to toggle between the two ports.

Note Only Port 1 is available for this release.

MPE Output

The Multiprotocol Encapsulation (MPE) output provides a means to carry packet oriented IP protocols
on top of a transport stream. The MPE output receives IP packets from the transport stream and the IP
data can be sent through an Ethernet switch to an IP router or directly to a receiving device.

The diagram below shows an example of the D9865 receiver used in an MPE application.

Chapter 4 Setup and Monitoring via On-Screen Display

–

From this menu, you can configure network destinations for multicast transmission.

–

From this menu, you can configure the password to read and write data to a device. You can also
configure trap destinations.

Figure 4-1 D9865 in MPE Application

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Chapter 4 Setup and Monitoring via On-Screen Display

Setting the Filter Mode

The filter mode sets the multicast forwarding for MPE data output.

Proceed as follows to set up the filter mode:

Step 1 From the Advanced Setup screen, select IP Setup and press OK.

Setup Menu

Step 2 The Filter Mode sets whether all the MPE data is forwarded (Forward All). It can forward up to 5 PIDs

at the maximum bit rates shown in the following table. Otherwise, select Forward None.

MPE Bit Rate No Decoding

5 Mbps SD Video

Decoded

20 Mbps HD Video
Decoded

Multicast 30 Mbps 20 Mbps 15 Mbps
Unicast 20 Mbps 15 Mbps 10 Mbps

Step 3 Set the MPE Optimization setting. Select High Bitrate (default) to accumulate the IP packets before

they are processed in short bursts, increasing the allowable bit rate of MPE data. Select Low Jitter to
emit the IP packets in a constant stream, resulting in low latency.

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Setup Menu

Editing an IP Address

Step 1 From the IP Setup screen, press the yellow button (SetIPAddr).

Step 2 Make the necessary changes. The following table describes each of the options:

Chapter 4 Setup and Monitoring via On-Screen Display

Proceed as follows to edit the Network IP Address:

Selection Options Description

IP Address 12 digits in length

(###.###.###.###)

Sets the IP Address for its participation in
a Network environment.

Mask 8 to 32 Sets the Subnet Mask for its participation

in a Network environment.

Gateway Address 12 digits in length

(###.###.###.###)

Sets the Network Gateway Address on the
Network, used to expose the receiver to a
WA N.

The Network Address, Prefix Mask, and Gateway Address should be changed together, as a group. The
following table shows the most commonly used Subnet mask values to enter for a chosen IP address
mask, which will depend on the size of your network.

Mask Subnet Mask

8 255.0.0.0
16 255.255.0.0
24 255.255.255.0

Note Only Port 1 is available for this release.

4-44

Step 3 Press the green button (Save) to save your changes.

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Chapter 4 Setup and Monitoring via On-Screen Display

Setting the Unicast IP Address

Viewing the Unicast IP

Unicast transmission is used to send messages to a specific address. You can specify up to six single
network destinations. The Gateway address is necessary if the network address is not on a local network.

Proceed as follows to view the Unicast IP addresses:

From the Network Setup screen, select Unicast IP Setup and click OK.

Setup Menu

The Unicast IP Setup screen lists all the IP addresses and its Gateway addresses that are participating in
a Network environment.

Adding a Unicast IP Address

Proceed as follows to add a Unicast IP Address:

Step 1 From the Unicast IP Setup screen, press the green button (Add) to add a new address.

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Step 2 Make the necessary changes. The following table describes each of the options:

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4-45

Setup Menu

Chapter 4 Setup and Monitoring via On-Screen Display

Selection Options Description

Network Address 12 digits in length

(###.###.###.###)

Sets the IP Address for its participation in
a Network environment.

Mask 8 to 32 Sets the Subnet Mask for its participation

in a Network environment.

Gateway Address 12 digits in length

(###.###.###.###)

Sets the Network Gateway Address on the
Network, used to expose the receiver to a
WA N.

The Network Address, Mask, and Gateway Address should be changed together, as a group. The
following table shows the most commonly used Subnet mask values to enter for a chosen IP address
mask, which will depend on the size of your network.

Mask Subnet Mask

8 255.0.0.0
16 255.255.0.0
24 255.255.255.0

Step 3 Press the green button (Save) to save your changes.

Editing a Unicast IP Address

Step 1 In the Unicast IP Setup screen, scroll to the unicast IP you want to edit using the  buttons.

Step 2 Press OK. The Edit/Delete Unicast IP screen is displayed.

Step 3 Select Edit or press the blue button (Edit). The Add/Edit Unicast IP screen is displayed.

Step 4 Make the necessary changes.

Step 5 Select the green button (Save).

Deleting a Unicast IP Address

Step 1 In the Unicast IP Setup screen, scroll to the unicast IP you want to delete using the  buttons.

Step 2 Press OK. The Edit/Delete Unicast IP screen is displayed.

Step 3 Select Delete or press the red button (Delete). A message appears to confirm the deletion.

Step 4 Press OK.

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Chapter 4 Setup and Monitoring via On-Screen Display

Setting the Multicast IP Address

Viewing the Multicast IP Addresses

Proceed as follows to view the Multicast IP addresses:

From the Network Setup screen, select Multicast IP Setup and click OK.

Setup Menu

The Multicast IP Setup screen lists all the fixed multicast destination IP addresses.

Adding a Multicast IP Address

Proceed as follows to add a Multicast IP Address:

Step 1 From the Multicast IP Setup screen, press the green button (Add) to add a new address.

Step 2 Set the multicast destination IP address, in the range from 0 to 255 for each of the four fields in the

following format: ###.###.###.###. For example, 225.1.1.1.

Step 3 Press the green button (Save) to save your changes.

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4-47

Setup Menu

Editing a Multicast IP Address

Step 1 In the Multicast IP Setup screen, scroll to the multicast IP you want to edit using the  buttons.

Step 2 Press OK. The Edit/Delete Multicast IP screen is displayed.

Step 3 Select Edit or press the blue button (Edit). The Add/Edit Multicast IP screen is displayed.

Step 4 Make the necessary changes.

Step 5 Press the green button (Save) to save your changes.

Deleting a Multicast IP Address

Step 1 In the Multicast IP Setup screen, scroll to the multicast IP you want to delete using the  buttons.

Step 2 Press OK. The Edit/Delete Multicast IP screen is displayed.

Step 3 Select Delete or press the red button (Delete). A message appears to confirm the deletion.

Step 4 Press OK.

Chapter 4 Setup and Monitoring via On-Screen Display

Setting up SNMP

Proceed as follows to configure SNMP:

From the Network Setup screen, select SNMP Setup and press OK.

Set the Read/Write Community String to public or a custom string. The SNMP Community
Read/Write is used when communicating with a device within an SNMP environment. These commands
allow you to set the password to read and write data to a device to display diagnostics traps/alarms. The
default community string is public. To set a custom community string, enter an alphanumeric character
string up to 31-characters in length identifying the password for the device.

Note The community string is case-sensitive.

Viewing Trap Destinations

4-48

Note You can assign up to 10 entries to the Trap Destination and Community String fields.

Proceed as follows to view trap destinations:

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Chapter 4 Setup and Monitoring via On-Screen Display

From the SNMP Setup screen, press the yellow button (Tra p D est) to view trap destinations.

The Trap Destination Setup screen displays a list of trap destination addresses and the associated
community string.

Setup Menu

Adding Trap Destinations

Proceed as follows to add trap destinations:

Step 1 From the Trap Destination Setup screen, press the green button (Add) to add a trap destination address.

Step 2 The following table describes each of the available options:

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Selection Options Description

Trap Destination
Address

Community String public or custom string. Up to 31

Up to 12 digits in length (e.g.,

155.128.100.200)

Enter the destination for SNMP trap
messages for events (i.e., fault messages).

Set the community string for the trap IP

characters.

Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide

address above. The default is public.

4-49

Setup Menu

Step 3 Click the green button (Save) to save the changes.

Editing/Deleting Trap Destinations

Proceed as follows to edit/delete trap destinations.

Step 1 In the Trap Destination Setup screen, select the trap destination address you want to edit or delete and

press OK.

Step 2 Press the blue button (Edit) to edit the address. Press the red button (Delete) to remove the address from

the Trap Destination list.

Step 3 If you pressed the blue button, you can edit the Trap Destination Address and Community String and

press the green button (Save) to save your changes.

Step 4 If you pressed the red button (Delete), a warning message appears. Press OK to delete the selected trap

destination entry. Otherwise, press Exit.

Chapter 4 Setup and Monitoring via On-Screen Display

Configuring Noise Cutoffs

The Noise Cutoffs screen allows you to set the muting thresholds for both audio and video in the event
of a noisy signal.

Proceed as follows to configure the noise cutoffs:

Step 1 From the Advanced Setup screen, select Noise Cutoffs and press OK. A message appears confirming

that you want to edit the noise cutoffs.

Step 2 Select Ye s to edit. Otherwise, select No.

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Step 3 The following table describes each of the options:

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Selection Options Description Default

Noise Cutoffs Enable or Disable Sets whether to enable or disable the

DVB-S/DVB-S

-5.0 to 20.0 dB This sets how the receiver reacts when the

2 TS Mute

DVB-S/DVB-S

5.0 to 20.0 dB This sets how the receiver reacts when the

2 TS Restore

Setup Menu

Enable

noise cutoffs functionality.

0.0
signal quality is severely degraded when
using DVB-S or DVB-S2 modulation.
This allows you to set the transport C/N
margin values for the receiver. The
receiver uses these noise values/settings
as limits during normal operation to
determine whether to mute the transport
in the event of a noisy signal, poor signal
or no signal condition.

The mute is the lower limit for the
transport C/N margin setting. The
transport will be muted when the C/N
margin is below the cutoff setting for a
nominal delay of 1 second. The delay is
between the time the condition is first
detected and the time the transport is
muted.

0.1
signal quality is severely degraded when
using DVB-S or DVB-S2 modulation.
This allows you to set the transport C/N
margin values for the receiver. The
receiver uses these noise values/settings
as limits during normal operation to
determine whether to mute the transport
in the event of a noisy signal, poor signal
or no signal condition.

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This is the upper limit for the transport
C/N margin setting. The transport will be
un-muted (e.g., restored) when the C/N
margin rises above the Restore setting for
a nominal delay of 8 seconds. The delay
is between the time the condition is first
detected and the time the transport is
restored.

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Setup Menu

Transport Mute

Transport Restore

0.1

0.0

Transport Muted

Transport Restored

Transport
C/N Margin

Chapter 4 Setup and Monitoring via On-Screen Display

Selection Options Description Default

DVB-S/DVB-S
2 Audio Mute

5.0 to 20.0 dB This is used to set the Audio channel
Cutoff and Restore C/N margin values

0.0

(limits) to mute audio when the signal
quality is severely degraded when using
DVB-S or DVB-S2 modulation.

The Cut Off is the lower limit for the
audio C/N margin setting. Audio will be
muted when the C/N margin is below the
Cutoff setting for a nominal delay of 4
seconds. The delay is between the time
the condition is first detected and the time
the transport is muted.

DVB-S/DVB-S
2 Audio
Restore

5.0 to 20.0 dB This is used to set the Audio channel
Cutoff and Restore C/N margin values
(limits) to mute audio when the signal

0.1

quality is severely degraded when using
DVB-S or DVB-S2 modulation.

The Restore is the upper limit for the
audio C/N margin setting. Audio will be
un-muted (e.g., restored) when the C/N
margin rises above the Restore setting for
a nominal delay of 8 seconds. The delay
is between the time the condition is first
detected and the time the transport is
restored.

The following displays the transport and audio default C/N Margin relationships:

Figure 4-2 Transport Default C/N Margin Relationship

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Audio Mute

Audio Restore

0.1

0.0

Audio Muted

Audio Restored

Audio
C/N Margin

Figure 4-3 Audio Default C/N Margin Relationship

Setup Menu

Step 4 If you want to restore the transport stream and audio C/N margin options to their factory set (default)

values, press the blue button (Default). A message appears confirming to restore to default values. Press
OK to confirm.

Step 5 Press the green button (Save) to save and apply the settings to the receiver.

Setting up Alarms and Warnings

Proceed as follows to set up the alarms and warnings:

Step 1 From the Advanced Setup screen, select Alarms & Warnings and press OK.

Step 2 Set whether alarms and warnings are to be displayed on-screen in AW Banner (Enable or Disable).

Step 3 The Active Alarms displays the number of currently active Alarms, and the Active Warnings indicates

Note The alarms and warnings will only appear on-screen if the screen is displaying video only. The

AW Banner will not appear if EPG, Channel Banner or on-screen menus are displayed.

the number of currently active Warnings.

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Setup Menu

Step 4 Press the yellow button (Alarm) to configure the alarm settings. Press the blue button (Warning) to

configure the warning settings.

To configure the Alarm settings

From the Alarms & Warnings screen, press the yellow button (Alarm) on the remote control.

Set the following alarm options:

Chapter 4 Setup and Monitoring via On-Screen Display

Alarm Setting Description

Alarm Name Displays a list of the alarm/fault messages. You can scroll through

Alarm Enable When set to Ye s, the alarm message will be reported. When set to

Send Trap (D9865D only) When set to Ye s, the SNMP trap message will be sent to the trap

To configure the Warning settings

From the Alarms & Warnings screen, press the blue button (Warn i n g) on the remote control.

Set the following warning options:

Warning Setting Description

Warning Name Displays a list of the warning messages. You can scroll through the

Warning Enable When set to Ye s, the warning message will be reported. When set to

Send Trap (D9865D only) When set to Ye s, the SNMP trap message will be sent to the trap

the list using the

 buttons.

No, the fault will not be reported.

destination; otherwise the fault message will be ignored.

list using the

 buttons.

No, the fault won’t be reported.

destination; otherwise the warning message will be ignored.

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Performing Over-the-Air Downloads

Over-the-air downloads are controlled by the uplink. The DL Mode affects unforced over-the-air
downloads. This feature is set to Always so that the uplink performs downloads to the receiver when
necessary. The Restart DL forces over-the-air downloads. Use this feature if you want to control
over-the-air downloads at the receiver or restart a download due to signal interruption. The Abort DL
aborts the download at any time.

To configure and/or restart an over-the-air download:

Step 1 From the Advanced Setup screen, select Download and press OK.

Setup Menu

Step 2 Select the DL Mode. The options are Always, Once, or Never. The DL Mode only affects unforced

over-the-air downloads. This feature is set to Always for normal operation.

DL Mode Setting Description

Always Normal (default) setting for everyday operation. Downloads are performed

as necessary by the uplink. After the download is completed, the unit will not
reboot.

If an unforced download is in progress and you change the DL Mode from
Always to Never, the download will abort.

If an unforced download is in progress and you change the DL Mode from
Always to Once, the download will restart.

Once Use this setting if you want to perform a download once only. After the

download is completed, the unit will reboot and the state changes to Never.

If an unforced download is in progress and you change the DL Mode from
Once to Never, the download will abort.

If an unforced download is in progress and you change the DL Mode from
Once to Always, the download will restart.

Never Use only when downloads are not required.

If an unforced download is in progress and you change the DL Mode from
Never to Always or Once, the download will start.

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Step 3 Press OK to save the DL mode changes.

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Setup Menu

Step 4 Press the green button (Restart DL) to force an over-the-air download. You can press the red button

(Abort DL) at any time to abort the download operation. Once the download is complete, the receiver
reboots. Following reboot, the receiver returns to the last viewed channels.

Setting Bootable Application Selection

To View Application Version numbers

Proceed as follows to view the application version numbers:

From the Download screen, press the yellow button (Boot App).

Chapter 4 Setup and Monitoring via On-Screen Display

The Current App Version displays the currently running loaded application version number. The Safe
App Version displays the factory loaded application version number.

To Change the Download Application

The Download App field allows you to select a different application version application to load to your
receiver. Press the green button (Load App) to load the selected application version and reboot the
receiver.

Press the blue button (Safe App) to reboot the receiver and load the factory installed application version.

Press the red button (Delete) to remove the selected application version. You will be prompted to
continue or not. Press OK to continue the deletion.

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Viewing System Information

Proceed as follows to view the System Information screen.

From the Setup Menu screen, select Info and press OK.

Setup Menu

The function for the available sub-menus is as follows:

• Ve rs i on

–

This menu displays the current and factory loaded application version numbers.

• Hardware

–

From this menu, it provides the D9865 receiver’s hardware information.

• Service

–

This menu displays the channel service information.

• Channel

–

This menu displays the current channel information.

• DVB-CI

–

This menu displays the CAM (Conditional Access Module) Smart Card information for the CI
(Common Interface) slot.

• Device Status

–

This menu displays the status of the D9865 receiver.

• Active Alarm

–

This menu lists all the active alarm messages.

• Active Warning

–

This menu lists all the active warning messages.

• RF Status

–

From this menu, it displays the RF input status.

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• ADP Status

–

This menu displays the Encrypted and Non-encrypted Addressed Data Packet Count
information.

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Setup Menu

Viewing the Version Information

Proceed as follows to view the version information.

From the Info screen, select Version Information and press OK.

The following table displays the version information:

Chapter 4 Setup and Monitoring via On-Screen Display

Version Information Description

Curr Ver Indicates the currently running loaded application version number.
Safe Ver Indicates the factory loaded application version number.
Boot Ver Indicates the receiver Boot application version number.
PIC Ver Indicates the Programmable Interrupt Controller (PIC) version

Tuner Ver Indicates the version number of the tuner.
ISE Ver, ISE UA Displays the ISE Version Number and ISE User Address.

Viewing Hardware Information

Proceed as follows to view the hardware information.

From the Info screen, select Hardware Information and press OK.

number.

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The following table displays the hardware information:

Hardware Information Description

Model Indicates the model number of the receiver.
Board Indicates the board type.
Revision Indicates the board revision number.
Tracking ID This is the unique Tracking ID number that identifies the product

PWB Serial Number Displays the serial number for the PWB (printed wiring board).
MAC Address 1, MAC Address

2 (D9865D only)
IP Address 1 and IP Address 2

(D9865D only)

Setup Menu

version.

Indicates the MAC addresses assigned to the Ethernet interface at
the time of manufacture.

Indicates the IP address assigned to the receiver in a network for
Port 1 and Port 2.

Note Only Port 1 is available for this release.

Viewing Installed Options

Proceed as follows to view the installed hardware options:

From the Hardware Information screen, press the yellow button (Inst Opt).

The Installed Options screen displays the hardware options installed in the current D9865 satellite
receiver.

Viewing Service Information

Proceed as follows to view the service information.

From the Info screen, select Service Information and press OK.

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Setup Menu

The Service Information screen displays the PIDs associated with a selected channel.

About Subscriber Services

Chapter 4 Setup and Monitoring via On-Screen Display

Subscriber uplink services made available to your satellite receiver are associated with virtual channels.
These channels can include video, audio, and/or data services. All authorized virtual channel services
are provided via PowerVu Network Centre (PNC) system software and broadcast facility equipment, and
are decoded by the receiver. You can view available subscriber services for any received virtual received
channel on this menu and tune to the selected channel by entering the particular Channel Number.

About the Current Channel

When you navigate to menus from video, the information displayed is associated with the current (video)
channel. If no changes have been made to the current setup, you can automatically return to the same
channel when you exit to video.

Viewing Channel Information

Proceed as follows to view the Channel Information screen:

From the Info screen, select Channel Information and press OK.

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The Channel Information screen displays the following information:

Channel Information Description

Channel Number Current channel number.

Channel Name Current channel name associated with the channel number.
Last Activated Preset Indicates the number of the last activated preset.
CA Authorized Indicates whether the receiver is authorized to receive the signal.
CA Id Indicates the identification number of the CA used for the received

CA Type Indicates the type of CA used for the received signal.
CA Scrambled Indicates whether the received signal is scrambled.
CA Encrypted Indicates whether the received signal is encrypted.

Setup Menu

To change the current channel number, press OK. Enter the number
using the keypad on the remote control and click OK. It tunes to the
selected channel.

signal.

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Setup Menu

Viewing DVB-CI Information

The Common Interface (CI) slot is located behind the door on the front panel. They allow use of a CAM
(Conditional Access Module) Smartcard to decrypt purchased programming.

Note You must be authorized to view the programming available via the Smart Card from your service

provider.

CAMs must be purchased from Cisco. For a list of the supported CAMs, see Common Interface Modules,

page 3-4.

For more information on configuring the CI information, see Configuring the Common Interface (CI)

Information, page 5-22.

To View the Current DVB-CI Information

Proceed as follows to view the DVB-CI information:

From the Info screen, select DVB-CI and press OK.

Chapter 4 Setup and Monitoring via On-Screen Display

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The DVB-CI Information screen displays the following information:

DVB-CI Information Description

CI System Name Indicates the system name of the CAM.
CAM Manufacturer Displays the manufacturer name of the CAM.
CAM Serial Number Indicates the unique serial number of the CAM.
CAM Product Name Displays the product name of the CAM.
CAM Hardware Version Displays the hardware version number of the CAM.
CAM Application Version Displays the software version number of the CAM.
CAM Status Displays the status of the CAM (Ready or Not Ready).
S.No/System Name/System ID Displays the CA system identification number and name of the

CAM. Some CAMs may support multiple CA system IDs.

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Viewing Device Status Information

Proceed as follows to view the device status information:

From the Info screen, select Device Status and press OK.

Setup Menu

The Device Status Information screen displays the following information:

Device Status Information Description

Manufactured Date & Time Displays the date and time when the receiver was manufactured.
Last Power On Date & Time Displays the date and time when the receiver was powered up.
Total Powered On Hours Displays the total number of hours that the receiver has been

operating.
Hours Since Last Power On Displays the number of hours since the last power-on.
Total Reset Count Displays the total number of times the receiver has been restarted.
Clearable Reset Count Displays the number of restarts since the last time the restart count

was cleared.

To clear or reset the Clearable Reset Count, press the blue button

(ClrRstCnt).
Reset Reason Displays the reason for the last restart, i.e., power cycle or manual

reset.

Viewing the Active Alarm and Warning Messages

To View the Active Alarm Messages

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Proceed as follows to view the active alarms:

From the Info screen, select Active Alarm and press OK.

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Setup Menu

Chapter 4 Setup and Monitoring via On-Screen Display

The Active Alarm screen displays all the active alarm messages for the D9865 system.

The following table shows the alarm status table information:

Active Alarm Information Description

Name of Alarm Name of the alarm. For more information on alarm messages, refer

Set Since Date and time of the alarm.
Details Displays the content of the message.

To View the Active Warning Messages

Proceed as follows to view the active warnings:

From the Info screen, select Active Warning and press OK.

to Alarm Messages, page 6-1.

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The Active Warning screen displays all the active warning messages for the D9865 system.

The following table shows the warning status table information:

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Active Warning Information Description

Name of Warning Name of the warning. For more information on warning messages,

Set Since Date and time of the warning.
Details Displays the content of the message.

Viewing the RF Status

Proceed as follows to view the RF status:

From the Info screen, select RF Status and press OK.

Setup Menu

refer to Warning Messages, page 6-10.

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The following table describes the RF Status information displayed:

RF Status Description

Downlink Frequency Indicates the current downlink frequency, in GHz.
Symbol Rate Indicates the Symbol Rate of the received signal, in MS/s.
Polarization Indicates the signal polarization setting. This setting is only

applicable when LNB Power is set to H-NIT or V-NIT. The selected

setting must match the polarization of the transmitted signal.
FEC Indicates the FEC (Forward Error Correction) rate of the received

signal.
LO Freq 1/2 Displays the Local Oscillator frequency #1 and #2.
Crossover Indicates the crossover frequency, which is an internal threshold

frequency used for selecting the LO1 or LO2 frequency, depending

on the current Downlink frequency setting. This is only used in

Ku-Band dual LNB application.
AFC Indicates the current Automatic Frequency Control adjustment, in

MHz.

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Setup Menu

Chapter 4 Setup and Monitoring via On-Screen Display

RF Status Description

Modulation System Indicates the modulation type of the received signal.
PV BER Indicates the PV (Post-Viterbi) BER of the received signal (DVB-S

only).

LDPC BER Indicates the LDPC (Low-Density Parity-Check) error rate of the

selected input (DVB-S2 only).
PER Indicates the current PER (Packet Error Rate).
C/N Margin Indicates the current Carrier-to-Noise Margin of the received signal,

in dB. The Carrier-to-Noise margin is the actual distance that C/N

is from the noise threshold.
Signal Lock Indicates the current signal lock status for the input.
Rolloff Mode Indicates the rolloff mode of the incoming signal. The default is set

to Auto.
Rolloff Factor Indicates the rolloff factor of the incoming signal.
LNB PS Status Indicates the current LNB connection status (No Load, Overloaded,

OverTemp, Short Circuit, Disabled, Normal, or N/A).

Signal Level and Signal Quality

The Signal Level and Signal Quality of the incoming signal are displayed both numerically and
graphically using bar graphs.

The Signal Level is associated with the RF input signal level. The Signal Level display is continuously
updated to indicate the relative strength of the received RF input signal. It is displayed in the range from
0 to 100.

The Signal Quality is associated with the Bit Error Rate (displayed in the range from 0 to 100). The
Signal Quality is continuously updated to indicate the relative quality of the received RF input signal.

Viewing Advanced RF Diagnostics

The Advanced RF diagnostics screen is primarily used by Cisco customer support for information
purposes only, if needed.

Proceed as follows to view the Advanced RF Diagnostics screen:

From the RF Status screen, press the blue button (Adv RF).

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