Cisco D9865 Installation And Configuration Manual
Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide
December 2013
Cisco Systems, Inc.
www.cisco.com
Cisco has more than 200 offices worldwide.
Addresses, phone numbers, and fax numbers
are listed on the Cisco website at
www.cisco.com/go/offices.
Text Part Number: OL-31085-01
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL
STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT
WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT
SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE
OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If the equipment causes interference to radio or television reception, which can be determined by turning the equipment off and on, users are encouraged
to try to correct the interference by using one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Modifications to this product not authorized by Cisco could void the FCC approval and negate your authority to operate the product.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public
domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH
ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT
LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF
DEALING, USAGE, OR TRADE PRACTICE.
IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING,
WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO
OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this
URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership
relationship between Cisco and any other company. (1110R)
Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display
output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in
illustrative content is unintentional and coincidental.
Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide
© 2013 Cisco Systems, Inc. All rights reserved.
Preface xi
Document Revision History xi
Audience xi
Organization xii
Conventions xii
Related Publications xiii
Safety Precautions xv
Satellite Receiver & Satellite Antenna Grounding xvii
Safety Precautions (EU Market) xviii
Mesures de Sécurité xviii
Sicherheitmassnahmen xviii
Precauciones de Seguridad xviii
Warning xviii
Attention xviii
Warnung xviii
Advertencia xix
Caution xix
Précautions à prendre xix
Vorsicht xx
Precaucion xx
AC Mains Lead Connection (Important) xx
CONTENTS
CHAPTER
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1 Quick Setup 1-1
About the Video Standard 1-1
Satellite Receiver Startup 1-1
Quick Setup Instructions 1-2
Rear Panel Connections 1-3
D9865B Satellite Receiver 1-3
D9865H Satellite Receiver 1-4
D9865D Satellite Receiver 1-4
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Contents
CHAPTER
CHAPTER
2 Introduction 2-1
Overview 2-1
Free-to-air Reception 2-1
Secured Broadcast Reception 2-1
Data Outputs (D9865D only) 2-1
MIB Browser 2-2
Key Features 2-2
Optional Features 2-2
3 Front Panel Operation 3-1
About the Front Panel 3-1
Front Panel LEDs 3-2
CI Slot 3-3
Keyboard Display 3-3
Setting the TV Video Format 3-3
Common Interface Modules 3-4
Remote Control Functions 3-4
CHAPTER
4 Setup and Monitoring via On-Screen Display 4-1
Main Menu 4-1
About Using the On-Screen Menus 4-3
The On-Screen Buttons 4-4
About the Current Channel 4-4
Channel List without EPG 4-4
Introducing EPG 4-5
What is EPG? 4-5
Features of the EPG 4-5
Browsing By Channel 4-5
Parts of the Guide 4-6
Browsing by a Different Date 4-6
Viewing Favorites 4-6
Viewing Timers 4-7
Changing Channels 4-7
Setting Timers 4-7
Setting a Reminder Timer From EPG 4-7
Editing a Timer Profile 4-9
Deleting a Timer Profile 4-9
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Setting Up Your Favorite Channels 4-10
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Adding a Favorite Profile 4-10
Editing a Favorite Profile 4-11
Deleting a Favorite Profile 4-12
Performing a Channel Scan 4-12
Setting Up One Button Channel Change 4-12
Setup Menu 4-14
Setting up Tuning / Preset 4-15
Setting up the Preset / LNB 4-17
Selecting the Active Preset 4-18
Editing Network Presets 4-19
Setting up LNB 4-19
Setting Up the Satellite Dish 4-21
Adjusting the Satellite Position in Installer Mode 4-25
Changing the Satellite Position in User Mode 4-25
Adjusting the Satellite position using Signal Tones 4-25
Signal Level and Signal Quality 4-26
Signal Lock 4-26
Setting up the Video 4-26
Actual Conversion Table 4-28
Video Output Restrictions 4-31
Setting up Subtitles 4-32
Setting up Audio 4-33
Digital Audio Preference Settings 4-34
Viewing Advanced Settings 4-35
Setting up Advanced User Settings 4-36
Changing the Lock Level 4-38
Performing a Factory Reset 4-39
Rebooting the Receiver 4-39
Resetting the Web GUI Login Information 4-40
Setting up POV Mode 4-40
Viewing the Network Setup Menu (D9865D only) 4-41
Configuring IP Setup 4-42
Setting the Unicast IP Address 4-45
Setting the Multicast IP Address 4-47
Setting up SNMP 4-48
Configuring Noise Cutoffs 4-50
Setting up Alarms and Warnings 4-53
Performing Over-the-Air Downloads 4-55
Setting Bootable Application Selection 4-56
Viewing System Information 4-57
Contents
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Contents
Viewing the Version Information 4-58
Viewing Hardware Information 4-58
Viewing Service Information 4-59
Viewing Channel Information 4-60
Viewing DVB-CI Information 4-62
Viewing Device Status Information 4-63
Viewing the Active Alarm and Warning Messages 4-63
Viewing the RF Status 4-65
Viewing ADP Status 4-67
CHAPTER
5 Setup and Monitoring via Web GUI 5-1
Logging on to the Web GUI 5-2
Overview of the Main D9865 Settings 5-3
Linked Pages 5-5
D9865 Web GUI Environment 5-6
The Window Buttons 5-6
The About Window 5-7
Setting up Tuning Information 5-8
Setting Up Dish Pointing 5-10
To set up the dish in Installer Action mode: 5-11
Setting up SI Receive Parameters 5-13
Setting up Muting Threshold Controls 5-15
Setting up the Tuning Presets/LNB 5-17
Setting up LNB Presets 5-19
Viewing Input Status 5-20
Setting the Channel Information 5-21
Configuring the Common Interface (CI) Information 5-22
vi
Viewing the PSI Tables 5-25
Viewing PSI Frequency Information 5-26
Viewing the PSI Channels 5-28
Setting up the Video 5-29
Configuring Captions 5-30
Setting up Subtitles 5-31
Setting up Audio 5-33
Viewing System Information 5-34
Viewing Features/Licenses 5-35
Setting Up IP Information 5-36
To Configure Management and Data Port Settings 5-36
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Setting Up IP Routing 5-37
Setting Up SNMP and Trap Destinations 5-38
Configuring Time/Clock Information 5-39
Configuring Favorites and Reminders 5-40
To Edit a Favorites Profile 5-41
Viewing the Alarm/Warning Status 5-42
Setting Up Alarms and Warnings 5-43
To Set Up Alarms 5-43
To Set up Warnings 5-44
Viewing the Alarm/Warning History 5-45
Viewing Version Information 5-46
To Change the Download Application 5-46
Viewing Hardware Information 5-47
Setting Up Import/Export Information 5-47
Contents
CHAPTER
Viewing the Backup/Restore History 5-48
Managing D9865 Web GUI Accounts 5-49
To Configure the User Login Passwords 5-49
To Add a User Account 5-50
To delete a user account 5-51
Configuring Lock Level Settings 5-52
Changing the Lock Level Password 5-53
Viewing Contact Information 5-54
Viewing Diagnostic Logs 5-54
Viewing the Usage Counters 5-55
Performing Service Actions 5-56
To Load a Software Version 5-56
To Change the Download Application 5-56
6 Service and Maintenance 6-1
Alarm Messages 6-1
Warning Messages 6-10
APPENDIX
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Troubleshooting 6-13
A Technical Specifications A-1
Receiver Specifications A-1
General A-1
Tuner A-2
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Contents
LNB Requirements A-2
DVB-S and DVB-S2 A-2
DVB-S Eb/No (C/N) Ratio A-3
DVB-S2 Error Rate Performance ES/No (C/N) Ratio A-3
Video Output A-4
Analog Video Output A-4
Digital Audio/Video Output (D9865H and D9865D only) A-4
HD Analog Video Output (D9865H and D9865D only) A-4
Audio Outputs A-5
Analog Audio Output A-5
Digital Audio S/PDIF Output A-5
VBI A-5
Power A-5
AC Power Connector A-5
APPENDIX
General A-6
Mechanics A-6
Environment A-6
B Default Settings B-1
Factory Default Settings B-1
Tuning/Preset B-1
Preset - Number 1 B-2
Preset Number 2 B-2
Preset - Number 3 B-2
Preset - Number 4 B-3
Preset - Number 5 B-3
Preset - Number 6 B-3
Preset - Number 7 B-4
Preset - Number 8 B-4
Preset - Number 9 to 63 B-4
Preset - Number 64 B-5
LNB Setup - Configuration 1 to 9 B-5
LNB Setup - Configuration 10 B-5
Video Setup B-6
Subtitle Setup B-6
Audio Setup B-6
Administration B-7
POV Mode B-7
Advanced Administration B-7
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IP Setup B-7
Unicast IP Setup B-8
Multicast IP Setup B-8
Trap Destination Setup B-8
SNMP B-8
Noise Cutoffs B-8
Download B-9
CI Setup (Web GUI only) B-9
Import/Export (Web GUI only) B-9
Alamrs and Warnings B-9
Contents
APPENDIX
C Lock Levels C-1
D9865 Satellite Receiver Lock Levels C-1
Video C-1
All Screens C-2
Channel List C-2
EPG Grid C-2
EPG Info C-3
NAVigator Info C-3
Timers C-3
Favorites C-3
Edit Favorites C-4
Timers C-4
One Button Channel Change (button presses) C-4
Tuning/Preset C-4
Tuning/Preset:Preset C-4
Tuning/Preset:Preset:LNB C-5
Dish Setup (User Mode) C-5
Dish Setup (Installer Mode) C-5
Video Setup C-5
Subtitles C-6
Audio Setup C-6
Administration C-6
Advanced Administration C-7
POV Mode C-7
IP Setup C-7
Change IP Address C-7
Unicast/Multicast IP Setup C-8
SNMP Setup C-8
Trap Destinations C-8
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Contents
Noise Cutoffs C-8
Alarms and Warnings C-8
Alarm/Warning Setup C-8
Download C-9
Bootable App Selection (Screen) C-9
Info C-9
APPENDIX
I
NDEX
D Declaration of Conformity D-1
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OL-31085-01
Preface
This guide describes the audience, use and organization of the Cisco D9865 Satellite Receiver Software
Version 2.15 Installation and Configuration Guide. The preface also outlines the document conventions
and support information.
This preface contains the following sections:
• Document Revision History, page xi
• Audience, page xi
• Organization, page xii
• Conventions, page xii
• Related Publications, page xiii
Document Revision History
The following table describes information that has been added or changed since this guide was first
published.
Audience
OL-31085-01
Document Version Date Notes
OL-31085-01 November 2013 Updated release number in the book title and added level 1.2 for
DiSEqC.
47-4035197-01
Rev D
4035197 Rev C October 2010 Included operational changes.
4035197 Rev B January 2010 Added new features, as per R2 and removed end user
4035197 Rev A November 2009 Initial release.
The audience of this manual includes users (operators) and service personnel who are responsible for the
installation, configuration, operation, monitoring and service of the D9865 Satellite Receiver.
October 2012 Modified the software download information.
agreement.
Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide
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Organization
To use this documentation, the user should have a basic knowledge of the technology used in relation to
this product. Service personnel should have additional skills and be familiar with cabling, electronic
circuitry, and wiring practices.
This manual is intended for operators who are responsible for the configuration, remote operation and
maintenance of the D9865 receiver.
Organization
This guide includes the following chapters and appendices:
Chapter or Appendix Description
Chapter 1, “Quick Setup” Provides information about initially configuring the D9865
Chapter 2, “Introduction” Provides a brief introduction to the D9865 Satellite
Chapter 3, “Front Panel Operation” Provides an overview of the front panel and remote control
Chapter 4, “Setup and Monitoring via
On-Screen Display”
Chapter 5, “Setup and Monitoring via
Web GUI”
Chapter 6, “Service and Maintenance” Provides additional information on all the alarms and
Appendix A, “Technical Specifications” Provides the technical specifications of the D9865 Satellite
Appendix B, “Default Settings” Provides a list of all the default settings.
Appendix C, “Lock Levels” Provides a list of lock levels for the D9865 Satellite
Appendix D, “Declaration of
Conformity”
Preface
Satellite Receiver and an overview of the rear panel
connections.
Receiver.
functions.
Provides on-screen set up and monitoring details for the
D9865 Satellite Receiver.
Provides details on setting up and monitoring the D9865
Satellite Receiver through the web GUI.
warnings in the D9865 Satellite Receiver.
Receiver.
Receiver.
Provides the declaration of conformity for the D9865
Satellite Receiver.
Conventions
This document uses the following conventions:
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Convention Indication
bold font Commands and keywords and user-entered text appear in bold font.
italic font Document titles, new or emphasized terms, and arguments for which you supply
values are in italic font.
[ ] Elements in square brackets are optional.
{x | y | z } Required alternative keywords are grouped in braces and separated by
vertical bars.
OL-31085-01
Preface
Related Publications
[ x | y | z ] Optional alternative keywords are grouped in brackets and separated by
vertical bars.
string A nonquoted set of characters. Do not use quotation marks around the string or
the string will include the quotation marks.
courier font Terminal sessions and information the system displays appear in courier font.
< > Nonprinting characters such as passwords are in angle brackets.
[ ] Default responses to system prompts are in square brackets.
!, # An exclamation point (!) or a pound sign (#) at the beginning of a line of code
indicates a comment line.
Note Means reader take note.
Tip Means the following information will help you solve a problem.
Caution Means reader be careful. In this situation, you might perform an action that could result in equipment
damage or loss of data.
Warning
Means reader be warned. In this situation, you might perform an action that could result in
bodily injury.
Related Publications
These documents provide more information on the D9865 Satellite Receiver and are available from the
Cisco.com site:
• Cisco D9865 Satellite Receiver Release Version 2.15 Release Note
• Open Source Used In Cisco D9865 Satellite Receiver Software Version 2.15
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Related Publications
Preface
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Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide
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Safety Precautions
1. Read these instructions.
OL-31085-01
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two
blades with one wider than the other. A grounding type plug has two blades and a third grounding
prong. The wide blade or the third prong is provided for your safety. If the provided plug does not
fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide
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Safety Precautions
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with
the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid
injury from tip-over.
13. Unplug this apparatus during lightning storms or when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been
damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or
objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not
operate normally, or has been dropped.
15. Do not expose this apparatus to dripping or splashing and ensure that no objects filled with liquids,
such as vases, are placed on the apparatus.
16. To completely disconnect this apparatus from the AC Mains, disconnect the power supply cord plug
from the AC receptacle.
17. The mains plug of the power supply cord shall remain readily operable.
18. Damage Requiring Service: Unplug this product from the wall outlet and refer servicing to qualified
service personnel under the following conditions:
a. When the power-supply cord or plug is damaged.
b. If liquid has been spilled, or objects have fallen into the product.
c. If the product has been exposed to rain or water.
d. If the product does not operate normally by following the operating instructions. Adjust only
those controls that are covered by the operating instructions as an improper adjustment of other
controls may result in damage and will often require extensive work by a qualified technician
to restore the product to its normal operation.
e. If the product has been dropped or damaged in any way.
f. The product exhibits a distinct change in performance.
19. Replacement Parts: When replacement parts are required, be sure the service technician uses
replacement parts specified by Cisco, or parts having the same operating characteristics as the
original parts. Unauthorized part substitutions made may result in fire, electric shock or other
hazards.
20. Safety Check: Upon completion of any service or repairs made to this product, ask the service
technician to perform safety checks to determine that the product is in safe operating condition.
21. Outdoor Antenna Grounding: If an outside antenna or cable system is connected to this product,
ensure that the antenna or cable system is properly grounded to provide protection against voltage
surges and built-up static charges. Appropriate sections of the National Electrical Code (NFPA
1990) provide information with respect to proper grounding of the mast and supporting structure,
xvi
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Safety Precautions
grounding of the lead-in wire to an antenna discharge unit, connection to grounding electrodes, and
requirements for the grounding electrode (see Satellite Receiver and Satellite Antenna Satellite
Antenna.
Satellite Receiver & Satellite Antenna Grounding
Before you can operate your satellite receiver system, both the satellite receiver chassis and the satellite
antenna LNB connection(s) must be properly grounded. For information about grounding your satellite
receiver, also referred to as “receiver”, and satellite antenna follow:
Grounding the receiver: The receiver ground connection is made from the shield (multi-strand braided
shield surrounding the center conductor of the coaxial cable) conductor attached to the RF coaxial cable
“F” connector (rear panel RF IN input) to an external grounding rod via a receiver/antenna grounding
block. A separate grounding wire connects the grounding block (and the satellite antenna LNB
grounding block) to the grounding rod.
Grounding the LNB and/or VHF/UHF antenna: The antenna ground connection is made from the
satellite LNB/antenna ground and/or the VHF/UHF terrestrial antenna discharge unit to an external
grounding rod via a receiver/antenna grounding block.
General grounding information: The actual ground/cable connections made depend on your site
installation requirements, and on the type of satellite antenna and/or VHF/UHF terrestrial antenna you
have. If your satellite antenna installation includes a dual-port LNB, both RF coaxial cables must be
routed to the grounding block. When connecting RF coaxial antenna cables to the grounding block,
looping the antenna cables as shown in the accompanying figure helps to direct moisture away from the
grounding block. Always choose the shortest route possible when connecting RF coaxial cables to the
receiver/antenna grounding block and when connecting the grounding wire(s) to the grounding rod.
Caution Each ground connection must be made using a single (continuous) piece of wire. Never splice two wires
together when making a ground connection. Corrosion and weathering can cause a poor electrical
connection at the splice which can lead to an ineffective and dangerous ground condition.
Figure 1 Outdoor Antenna Grounding
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Safety Precautions (EU Market)
Caution Install this product on a flat surface only, ensuring that all four rubber feet are making full contact with
the mounting surface. During normal operation, it is recommended that physical contact be limited to
using the front panel buttons only. Do not place any other equipment directly on top of the receiver, and
prevent foreign objects from coming into direct contact with the chassis. Subjecting this product to
abnormal impact may result in momentary interruption of video service.
Safety Precautions (EU Market)
Mesures de Sécurité
Sicherheitmassnahmen
Safety Precautions
Precauciones de Seguridad
Warning
To prevent fire or electric shock:
• Do not expose this apparatus to rain or moisture.
• Avoid spilling liquids on or near this apparatus.
• Do not open the top cover of this apparatus.
• Do not push objects through openings in this apparatus.
• Refer servicing to qualified personnel only.
Attention
Afin d'éviter tout incendie ou choc électrique:
• Ne laissez pas cet appareil sous la pluie ou dans un endroit humide.
• Ne renversez pas de liquide sur ou à proximité de l'appareil.
• N'ouvrez pas le couvercle supérieur de l'appareil.
• N'insérez pas d'objet dans les ouvertures de l'appareil.
• Faites réparer votre appareil par une personne qualifiée.
Warnung
xviii
Um Feuer oder elektrischen Schock zu vermeiden:
• Keiner Nässe oder Feuchtigkeit aussetzen.
• Keine Flüssigkeiten auf oder in der Nähe des Gerätes verschütten.
• Den oberen Deckel nicht öffnen.
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Safety Precautions
Advertencia
Caution
Safety Precautions (EU Market)
• Keine Gegenstande in die Geräteöffnungen stecken.
• Arbeiten am Gerät nur von qualifiziertem.
Para prevenir incendio o una descarga electrica:
• No exponga este aparato a la lluvia o a la humedad.
• Evite derramar liquidos en o cerca del aparato.
• No abra la cubierta superior de este aparato.
• No introduzca objetos a traves de las aberturas de este aparato.
• Mandelo a servicio unicamente donde existe personal calificado.
• To protect this apparatus against damage from lightning storms and power-line surges, or when you
are not using this apparatus for a long period of time, disconnect the power cord from the AC outlet.
• To disconnect the cord, pull it out by grasping the plug. Never pull the cord itself. Additionally,
never walk on, place objects on, or pinch the power cord.
• The top cover on this apparatus has openings for ventilation to protect it from overheating. To ensure
reliable operation, do not block or cover these openings by placing this apparatus on a bed, sofa, rug,
or any similar surface, or by placing entertainment apparatus, lamps, books, or other objects on the
top cover.
• Additionally, never place this apparatus near or over a radiator or heat register, or a built-in
• Locate this apparatus on a stable, vibration-free surface capable of supporting its weight and size.
Précautions à prendre
• Afin de protéger votre appareil des orages et des surtensions de courant ou si vous ne l'utilisez pas
• Pour débrancher, tirez sur la prise. Ne tirez jamais sur le cordon secteur. En outre, ne marchez jamais
• Le couvercle supérieur de cet appareil comprend des ouvertures pour la ventilation afin d'éviter qu'il
• De plus, il ne faut jamais mettre cet appareil près d'un radiateur ou tout autre élément dégageant de
• Installez cet appareil sur une surface dégagée, stable et sans vibration capable de supporter son poids
installation, such as a bookcase or rack, unless the installation provides proper ventilation.
pendant une période prolongée, débranchez de la prise électrique du secteur.
sur le cordon, ne placez pas d'objet dessus et ne le coincez pas.
ne chauffe trop. Pour assurer un bon fonctionnement, ne bloquez pas ou ne couvrez pas ces
ouvertures en plaçant cet appareil sur un lit, un sofa, un tapis ou toute autre surface sembiable. Ne
posez pas de lampes, livres ou tout autre objet sur le couvercle supérieur.
la chaleur. Ne l'incorporez pas dans une installation comme une bibliothèque, une étagére, à moins
que l'installation offre une ventilation appropriée.
et sa taille.
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Safety Precautions (EU Market)
Vorsicht
Precaucion
Safety Precautions
• Um dieses Gerät vor Biltzschlag bzw. Stromüberladung zu schützen, oder wenn das Gerät längere
Zeit nicht benutzt wird, soll der Stecker aus der Steckdose gezogen werden.
• Zum Abschalten immer am Stecker selbst und nie am Kabel ziehen. Außerdem nie darauf treten,
einen Gegenstand darauf legen oder das Kabel drücken.
• Die Oberseite des Gerätes hat Ventilationsöffnungen, die das Gerät vor Überhitzung schützen. Um
einwandfreies Funktionieren zu gewährleisten, dürfen diese Öffnungen nicht blockiert oder
verdeckt werden (z.B. nicht auf ein Bett, Sofa, Teppich oder ähnliche Unterlagen stellen, oder
Lampen, Bücher oder ähnliches auf das Gerät stellen).
• Außerdem soll dieses Gerät nie in der Nähe einer Heizquelle stehen. Vermeiden Sie, das Gerät in
einem geschlossenen Platz aufzustellen, z. B. Schrank, wo ausreichende Ventilation nicht möglich
ist.
• Stellen Sie das Gerät auf eine stabile und schwingungsfreie Unterlage, die für das Gerät groß genug
ist.
• Para proteger este aparato contra daños producidos port tormentas eléctricas y pulsaciones de
energia eléctrica, o cuando no use este aparato por largo tiempo, desconéctelo del tomacorriente de
CA.
• Para desconectar el cable, tómelo del enchufe y desconéctelo. Nunca tire del cable directamente.
Asimismo, nunca apriete, pise, o coloque objetos sobre el cable.
• La cubierta superior de este aparato tiene aberturas de ventilación para evitar que se recaliente. Para
asegurar una operación confiable, no bloquee o cubra estas aberturas colocando este aparato sobre
una cama, sofá, alfombra o cualquier superficle similar, o colocando sobre la cubierta superior
artefactos de entretenimiento, lámparas, libros u otros objetos.
• Adicionalmente, nunca coloque este aparato cerca o sobre una salida de calefacción o lo instale en
un lugar tal como un mueble integrado o estante para libros, a menos que la instalación proporcione
una ventilación adecuada.
• Coloque este aparato sobre una superficle estable, sin vibraciones y que tenga la capacidad de
aguantar su peso y tamaño.
AC Mains Lead Connection (Important)
The wires in this mains lead are coloured in accordance with the following code:
Blue: Neutral
Brown: Live
As the colours of the wires in the mains lead of this apparatus may not correspond with coloured
markings identifying the terminal in your apparatus, proceed as follows:
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Safety Precautions
Safety Precautions (EU Market)
The wire which is coloured blue must be connected to the terminal which is marked with the letter N or
coloured black.
The wire which is coloured brown must be connected to the terminal which is marked with the letter L
or coloured red.
Warning
Do not connect the blue or brown wires to the earth terminal of a three-pin plug. Note: The
earth terminal is distinguished by its color (green, or green-yellow), or by being marked
with the letter E, or marked with the safety earth symbol
.
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Quick Setup
This chapter provides a quick setup of your D9865 Satellite Receiver. If you are unsure about which
receiver settings to use, contact your local service provider for assistance. This chapter presents the
following major topics:
• About the Video Standard, page 1-1
• Quick Setup Instructions, page 1-2
• Rear Panel Connections, page 1-3
About the Video Standard
The Video Standard used to operate the receiver is preset at the factory to either NTSC (525-line), or
PAL (625-line). Changing the Video Standard is normally required only when operating the receiver in
a network or jurisdiction that uses the alternate Video Standard, and/or when new (or different)
subscriber services are made available. Changing the Video Standard or resetting the receiver to the
default factory settings may cause TV video to display improperly.
CHAP T E R
1
Satellite Receiver Startup
Step 1 Check your installation:
Check that your receiver is correctly installed and connected to the satellite LNB antenna, to other A/V
equipment (as required) and to AC power.
Note This product plugs into a socket outlet. A socket outlet must be near this product, and must be easily
accessible.
The product has a power switch (located on the rear panel). It may be used to turn off the receiver to
conserve energy.
Step 2 The application code version and APP appears on the receiver front panel while it is powering up. It takes
about 60 seconds for the receiver to completely power up. Once the receiver has completely powered up,
a flashing “.” appears on the front panel.
Step 3 Turning on the receiver: Press the DISPLAY button on the Remote Control or press the DISPLAY
button on the receiver front panel.
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Quick Setup Instructions
Step 4 A “No signal” message is displayed on the TV monitor. To set up your receiver for your network to
receive your authorized programs, refer to Quick Setup Instructions, page 1-2.
Quick Setup Instructions
The following instructions are for use with the Remote Control.
Step 1 Display the MAIN MENU by pressing MENU.
Step 2 Press the button to move to the Setup Menu and press OK.
Step 3 Move to the Tuning / Preset menu and press OK.
Step 4 Enter or select the following parameters on this menu from your service provider. Refer to About the
Front Panel, page 3-1 for instructions on the use of the arrow buttons.
a. Enter the Modulation Type (DVB-S, DVB-S2).
b. Enter the Downlink Frequency (in GHz).
Chapter 1 Quick Setup
c. Enter the Symbol Rate (in MS/s).
d. Enter the NetId.
e. Select LO Select (On, Off, Auto) when using a Ku-band dual LNB. This controls the 22 kHz tone.
f. Enter LO Freq 1 (in GHz) based on C or Ku-Band LNB operation (e.g., 9.75 for Ku-Band, 5.150
for C-Band).
g. Enter LO Freq 2 (in GHz). Use this when using a Ku-band dual LNB. LO Freq 2 > LO Freq 1.
h. Enter the Crossover frequency when using a Ku-band dual LNB.
i. Enter the LNB Power. Turn on if using the receiver to power the LNB.
j. Select DiSEqC (if required). This allows control of the satellite dish motor.
Note LNB Power must be on to use DiSEqC functions.
k. Select the LNB port for the DiSEqC Switch (if used).
Note The LNB power alarm will be on if LNB power is on for use with a DisEqC switch, but
external power is also used.
Receivers with Factory Pre-configured Presets
If the receiver has been factory pre-configured with presets, press the yellow button to go to the Preset
/ LNB Setup menu to view the presets and select the one for your network.
1-2
Note You need to press OK to view the parameters and Name of the preset.
Once you have selected your network preset by scrolling through the presets in the Preset field, press
the blue button to Activate the displayed preset as the current preset.
Go to Step 5.
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Chapter 1 Quick Setup
Step 5 The “Acquiring Network” message is displayed until the “Acquisition Status” message appears. Press
OK to continue or press EXIT to cancel and return to the menu. If the dish is aligned, Signal Lock will
display “Lock” to the right.
Press EXIT to go to video.
If the dish is not aligned, the “Acquisition Failed” message is displayed. Select OK to save the settings.
Go to the Dish Setup menu to align the dish.
Rear Panel Connections
D9865B Satellite Receiver
The following displays the rear panel of the D9865B Satellite Receiver:
Rear Panel Connections
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Rear Panel Connections
D9865H Satellite Receiver
The following displays the rear panel of the D9865H Satellite Receiver:
Chapter 1 Quick Setup
D9865D Satellite Receiver
The following displays the rear panel of the D9865D Satellite Receiver.
Note Only ETH1 Ethernet port is currently available.
1-4
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Overview
CHAP T E R
2
Introduction
This chapter is a general introduction to the Cisco® D9865 Satellite Receiver. It describes the most
common applications and interfaces of the receiver. This chapter presents the following major topics:
• Overview, page 2-1
The Cisco D9865 Satellite Receiver is designed for satellite content distribution and it targets the
broadcast, business TV, private networks, and SMATV environment. The receiver offers the ability to
receive digitally encrypted video, audio, VBI, and data. It provides a cost-effective, variable-rate
solution to transition existing DVB-S/MPEG-2 services to DVB-S2/MPEG-4. Additional features
include IP data and RS-232 utility data (D9865D only).
The unit is set up via the on-screen display menu, using a handheld infrared remote control, or navigation
keys on the front panel of the receiver. The unit can also be set up and monitored using the embedded
Web interface (D9865D only). User-editable presets are provided for quick re-tuning to other broadcasts.
The receiver also supports SNMP control via the Ethernet port as an option (D9865D only).
Free-to-air Reception
This receiver is capable of receiving a DVB/MPEG compliant free-to-air broadcast.
Secured Broadcast Reception
Supporting the PowerVu conditional access with DES or DVB descrambling, or with DVB Conditional
Access Module (CAM) based DVB CA systems, this receiver can be used to receive secured corporate
communication of video, audio, and data broadcast. It can also be used for secured delivery of TV
programming to hotels, MDUs, homes, and commercial establishments such as restaurants and stores.
Data Outputs (D9865D only)
Data outputs can be used for distribution of electronic documents, such as price lists and video files.
Utility data (RS-232) can be used for smaller file transfer at a slower speed. DVB MPE IP data via an
Ethernet interface allows for connection to a local area network for larger file transfer or communication
with multiple network clients.
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Overview
MIB Browser
Key Features
Chapter 2 Introduction
A MIB Browser is a type of SNMP manager, which can be used to communicate with SNMP agents. It
is a tool for reading and writing to controls and status objects defined by the MIB. A MIB file is included
in the delivery from Cisco for the D9865 Satellite Receiver to support third party SNMP managers.
The D9865 receiver provides the following key features:
• DVB-S QPSK, DVB-S2 QPSK/8PSK demodulation
• Variable QPSK symbol rates from 1 to 45 MS/s for DVB-S and 1 to 31 MS/s for DVB-S2
• PowerVu
• CAM interface hardware for DVB CAM-based descrambling
• 4:2:0 High Definition (HD) MPEG-2 and MPEG-4 AVC decoding
• 4:2:0 Standard Definition (SD) MPEG-2 and MPEG-4 AVC decoding
®
conditional access with DES and DVB descrambling
Optional Features
• 4:2:0 NTSC and PAL (B/G/I/D/M/N) video decoding
• MPEG, Dolby
• DVB Subtitling and DVB VBI (WST, WSS, VPS)
• One unbalanced stereo pair of audio outputs
• Line 21 closed caption and V-chip support
• Fingerprint trigger
• Service replacement
• Field upgradeable software and security
• Front panel 4-digit LED for channel display
• On-screen display menu for setup and status
• User-editable preset configurations
®
Digital Plus and HE-AAC audio decoding
The following features are available options:
• HDMI and component video outputs for HDTV (D9865H and D9865D only)
• Support HDCP on HDMI port (D9865H and D9865D only)
• Dual Ethernet 10/100BaseT for IP data and SNMP control (D9865D only)
• Multiprotocol Encapsulation (MPE) data support with static Unicast routes and Multicast
forwarding (D9865D only)
• Low Speed Data (D9865D only)
2-2
• SNMP traps support for alarms and warnings (D9865D only)
• MIB Browser support, used to manage SNMP requests (D9865D only)
• Web browser interface for easy setup, control, and monitoring (D9865D only)
• Browse channels using the Electronic Program Guide (EPG) (manufacturing option only)
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Front Panel Operation
CI Slot
Navigation Selection
Display Button
LCD Panel
This chapter describes how to set up the D9865 Satellite Receiver using the front panel keys and display.
This information is primarily applicable for standalone operation. This chapter presents the following
major topics:
• About the Front Panel, page 3-1
• Common Interface Modules, page 3-4
• Remote Control Functions, page 3-4
About the Front Panel
The front panel of your satellite receiver provides controls for enabling the receiver’s video output, and
for interfacing with the remote control. MUTE, SIGNAL and MENU LEDs are also provided. Some
remote control buttons are duplicated on the front panel for activating and navigating menus.
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The following table displays a description of the front panel buttons:
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About the Front Panel
Chapter 3 Front Panel Operation
Button Function
DISPLAY Enables the video display output.
When the video display is enabled, the channel number is
displayed on the front panel. When switched off, a “.” flashes.
MENU Enters Menu mode or returns to video.
Returns to previous menu.
SELECT Selects menus.
Enters or exits edit mode.
In Menu mode, used to navigate menus.
To change a setting on a menu using the front panel:
Step 1 Use the buttons to move to the setting you want to change. Press the Select button to select
the setting.
Step 2 For numeric options, you can:
• use the buttons to change the value one digit at a time, or
• navigate to Keyboard using the buttons to use an on-screen keyboard.
Step 3 To access the menus at the bottom of the screen (for example, Save), navigate to the appropriate selection
using the
Step 4 Press Menu to move to the previous menu.
Front Panel LEDs
The functions of the LEDs are described in the table below:
In Video mode, used for volume up/down.
In Video mode, used for channel up/down.
buttons and press Select. A help message is displayed at the bottom of the screen.
3-2
LED Function
MUTE On when sound is muted.
SIGNAL On when receiver is synchronized with the incoming digital signal and
authorized for the current channel.
Flashing when a signal has been found, but receiver is not authorized
for the current channel.
Off when no signal has been found. For more information about
troubleshooting your satellite receiver, see Troubleshooting, page 6-13
MENU On when on-screen menus are displayed.
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