Cisco TelePresence System TX9000, CTS-TX9000, TelePresence System TX9200, CTS-TX9200 Assembly, Use & Care, And Field-replaceable Unit Manual
Cisco TelePresence System TX9000 and TX9200 Assembly, Use & Care, and Field-Replaceable Unit Guide
May 20, 2015
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Text Part Number: OL-27038-01
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to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause
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installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to
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You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its
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• Turn the television or radio antenna until the interference stops.
• Move the equipment to one side or the other of the television or radio.
• Move the equipment farther away from the television or radio.
• Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television or radio are on circuits
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Cisco TelePresence System TX9000 and TX9200 Assembly, Use & Care, and Field-Replaceable Unit Guide
© 2014 Cisco Systems, Inc. All rights reserved.
Preface xi
Introduction ii-xi
Obtaining Documentation, Obtaining Support, and Security Guidelines ii-xi
Organization of This Manual ii-xi
Explanation of Warning, Caution, Note, and Tip Icons Used in This Manual ii-xiii
Conventions and Terminology ii-xiv
Related Documentation ii-xiv
Contents
CHAPTER
CHAPTER
1 Overview, Required Tools, Preinstallation Checks, and List of Hardware Fasteners 1-1
Important Updates for the Cisco TelePresence Experience and Order Assurance Program 1-1
Differences Between the CTS-3010 and CTS-3210 Installation and the TX9000 and TX9200 Systems 1-2
Tools and Equipment List 1-2
Pre-Installation Checks 1-3
Checking the Physical Condition of System Packaging 1-3
Checking the Function of the 65-Inch Display Prior to Installation 1-3
Installation Overview 1-10
Instructions for Systems That Use a Wall-Mounted Reflector Wall 1-10
Instructions for Systems That Use a Free-Standing Reflector Wall 1-11
2 Room Requirements for the TX9000 and TX9200 Systems 2-1
Process Updates to Ensure Room and Network Readiness Prior to Installation 2-1
Summary of Room Requirements for the TX9000 2-1
Summary of Room Requirements For the TX9200 2-2
Room Dimensions for the TX9000 and TX9200 2-4
Room Dimensions for the TX9000 2-4
Room Dimensions For the TX9200 2-6
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Lighting Considerations For the TX9000 and TX9200 2-8
Overhead Lighting Examples for Cisco TelePresence Rooms 2-8
Network Port Requirements For the TX9000 and TX9200 2-10
Power Requirements For the TX9000 and TX9200 2-11
Cabling and Room Considerations for Second Row Seating For the TX9200 2-14
Location of Electrical Outlets for Systems that Use a Wall-Mounted Reflector Wall 2-16
HVAC Considerations For the TX9000 and TX9200 2-17
HVAC Considerations for the TX9000 2-17
HVAC Considerations For the TX9200 2-20
Acoustic Considerations For the TX9200 2-21
Asymmetrical Acoustic Wall Treatment 2-21
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Contents
Complete Acoustic Wall Treatment 2-22
Auxiliary Display Considerations For the TX9200 2-23
CHAPTER
CHAPTER
CHAPTER
CHAPTER
CHAPTER
3 Installing the Wall-Mounted Reflector Wall Structure 3-1
Installing the Reflector to the Wall 3-2
4 Installing And Performing Initial Leveling of the Main Display Structure 4-1
Installing and Leveling the Display Structure 4-2
Installing Seismic Brackets (Optional), Part Number CTS-TX9K-SEISMIC= 4-15
5 Installing the Displays and Performing Final Leveling of the Main Display Structure 5-1
Required Display Preinstallation Check 5-1
Assembly Note for Systems That Use a Free-Standing Light Reflector Wall 5-1
Installing the Displays 5-1
6 Installing the Free-Standing Reflector Wall Structure 6-1
7 Installing the Bezel Brackets and Vertical Bezels 7-1
Parts List 7-1
CHAPTER
CHAPTER
CHAPTER
8 Assembling the Electronic Hardware, Facade Brackets, Camera Assembly, and Cable Runner 8-1
9 Starting Installation of the First Row Table 9-1
Steps to Perform Prior to the Assembly 9-2
Starting Installation of the First Row Table 9-3
Where to Go Next 9-8
10 Connecting and Routing the Cables 10-1
Labeling the Cables 10-1
Labeling the Display Frame and Cable Runner 10-3
Connecting and Routing Cables and Continuing Assembly of the First Row Table 10-5
Connecting and Routing Cables in the Main Display Assembly 10-14
General Cable Routing Guidelines 10-15
Connecting and Routing the Cables 10-15
Wiring Diagrams for CTS TX9000 and TX9200 Systems 10-17
Using the Correct DVI Port When Connecting the Display Cables 10-17
Connecting the Audio Cable for Shared Presentations 10-18
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Determining the Correct Cables to Use 10-18
Where to Go Next 10-23
Contents
CHAPTER
CHAPTER
CHAPTER
CHAPTER
CHAPTER
11 Completing Installation of the First Row Table 11-1
12 Building the Second Row Table (TX9200 Systems Only) 12-1
Numbering Scheme for Table Legs 12-1
Assembling the Second Row Table 12-2
13 Building the Second Row Table For a 14- and 10-Seat TX9200 System 13-1
Room Sizes and Cable Trench Diagrams 13-1
Differences in Conference Experience for 14- and 10-Seat TX9200 Systems 13-4
Overview of 18-, 14-, and 10- Seat System Installation 13-4
Assembling an 8-Seat Second Row For a 14-Seat TX9200 13-6
Assembling a 4-Seat Second Row For a 10-Seat TX9200 System 13-40
14 Completing Installation of the Main Display Structure 14-1
Where to Go Next 14-47
15 First-Time Setup 15-1
Configuring Cisco Unified Communications Manager for Your Cisco TelePresence System 15-1
Powering on the System and Enabling the Cisco TelePresence Administration Software GUI 15-2
Configuring an Alternate TFTP Server (Optional) 15-5
Setting Up a TX9000 or TX9200 System That Uses a Static Network Address 15-5
Setting Up CTS Components 15-7
Setting Up the Displays 15-7
Setting Up the Cameras 15-9
Starting the Software Setup and Preparing the Cameras and Camera Targets 15-9
Adjusting the Zoom 15-12
Focusing the Camera 15-17
Attaching the Camera Hood Assembly, Top Bezel, and Service Panels and Aligning the Rear
Panels
15-18
Setting Up the Speakers 15-23
Setting Up the Microphones 15-24
Testing for Room Reverberation and Noise Levels 15-25
Setting Up the Presentation Display 15-26
Troubleshooting the Presentation Display 15-27
Other Devices 15-28
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Contents
CHAPTER
CHAPTER
16 Use & Care Guide 16-1
Maintaining the Tabletop 16-1
Cleaning the Displays 16-1
Cleaning the Camera Lens 16-1
Cleaning the Display Screens 16-2
17 Field-Replaceable Unit Guide 17-1
List of Field-Replaceable Units and Ordering Information 17-2
Region-and Country-Specific Power Cables 17-4
Region-and Country-Specific Power and Ethernet Connectors 17-4
Finding the Serial Number Location 17-6
Replacing the Camera—Part Number CTS-TX9K-CAMCLSTR= 17-7
Required Tools 17-7
Removing and Replacing the Camera 17-7
Resetting a Display 17-8
Required Tools 17-8
Resetting a Display 17-9
Replacing the Left or Right Display—Part Number CTS-DISP-65-GEN4= 17-10
Required Tools 17-10
Replacing the Left or Right Display 17-10
Replacing the Center Display—Part Number CTS-DISP-65-GEN4= 17-12
Required Tools 17-12
Replacing the Center Display 17-12
Replacing a Codec—Part Number CTS-CODEC-PRI-G2R= or CTS-CODEC-PRI-RCH= (PRC) 17-15
Required Tools 17-15
Removing and Replacing the Codec 17-15
Upgrading CTS Software on a Secondary Codec 17-16
Replacing the Light Control Unit—Part Number CTS-LCU-G2R= 17-18
Required Tools 17-18
Removing and Replacing the Light Control Unit 17-18
Replacing the Audio/Video Extension Unit—Part Number CTS-LAEB-G2R= 17-19
Required Tools 17-19
Removing and Replacing the Audio/Video Extension Unit 17-19
Replacing an LED Light Fixture—Part Number CTS-TX9000-LEDPK= 17-20
Replacing a Speaker—Part Number CTS-TX9000-SPKR= 17-20
Required Tools 17-20
Removing and Replacing a Speaker 17-20
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Replacing a PDU—Part Number CTS-PWR-PDU= 17-21
Required Tools 17-21
Removing and Replacing the PDU 17-21
Replacing a Microphone—Part Number CTS-TX9K-MIC= 17-22
Required Tools 17-22
Removing and Replacing a Microphone 17-22
Replacing the Presentation Display—Part Number CTS-TX9K-DATADISP= 17-23
Required Tools 17-23
Removing and Replacing the Presentation Display 17-23
Replacing the Front Row Table Top—Part Number CTS-TX9XX0-TBL-MF= (Maple Finish) or
CTS-TX9XX0-TBL-WF= (Walnut Finish)
Required Tools 17-24
Removing and Replacing the Front Row Table Top 17-24
Replacing the Back Row Table Top—Part Number CTS-TX9XX0-TBL-MB= (Maple Finish) or
CTS-TX9XX0-TBL-WB= (Walnut Finish)
Required Tools 17-25
Removing and Replacing the Back Row Table Top 17-25
17-24
17-25
Contents
APPENDIX
Replacing a Table Leg Power and Ethernet Connector 17-26
Required Tools 17-26
Removing and Replacing a Table Leg Power and Ethernet Connector 17-26
Replacing the Presentation Video Cable or the Cisco Touch Ethernet Cable 17-27
Required Tools 17-27
Removing and Replacing the Presentation Video Cable or the Cisco Touch Ethernet Cable 17-27
A Parts List Sorted by Carton A-1
Carton 1: Display Frame Assemblies, 69-2323-xx A-1
Carton 2: First Row Legs, 69-2332-xx, CTS-TX9000-TBL A-2
Carton 3: Facade Panels, 69-2325-xx, CTS-TX9K-FRT-PNLS A-3
Carton 4: Rear Facade Panels, 69-2311-xx A-3
Carton 5: Top & Bottom Bezels, 69-2312-xx, CTS-TX9000-BZL A-3
Carton 6: Accessory Kit, 53-3789-xx A-4
Carton 7: First Row Table Cable Runner Covers, 69-2327-xx, A-4
Carton 8: Speaker Assemblies, 69-2318-xx, CTS-TX9000-SPKR A-5
Carton 9: Vertical Bezels, 69-2372-xx A-5
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Carton 10: First Row Panels, 69-2333-xx A-5
Carton 11: Electronic Component Power Supplies, PWR-SUPPLY-KIT A-5
Carton 12: Cable Kit for TS1 Codec, 69-2345-xx A-6
Carton 13: Cable Kit for TS2 Codec, 69-2346-xx A-6
Cisco TelePresence System TX9000 and TX9200 Assembly, Use & Care, and Field-Replaceable Unit Guide
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Contents
Carton 14: Cable Kit for TS3 Codec, 69-2347-xx A-7
Carton 15: Cable Kit for TS4 Codec, 69-2348-xx A-7
Carton 16: Cable Kit for Speakers & Lights, 69-2349-xx A-7
Carton 17: Cable Kit for First Row Table, 69-2350-xx A-8
Carton 18: Microphone Assembly, 74-10241-xx, CTS-TX9K-MIC A-8
Carton 19: Microphone Assembly, 74-10241-xx, CTS-TX9K-MIC A-8
Carton 20: Microphone Assembly, 74-10241-xx, CTS-TX9K-MIC A-8
Carton 21: LED Light Assemblies, 74-10342-xx, CTS-TX9000-LEDPK A-9
Carton 22: Country-Specific I/O Modules: Power/Ethernet, CTS-LAPCONN A-9
Carton 23: Country-Specific I/O Modules: Power/Ethernet, CTS-LAPCONN A-9
Carton 24: Country-Specific I/O Modules: Power/Ethernet, CTS-LAPCONN A-10
Carton 25: Country-Specific I/O Modules: Power/Ethernet, CTS-LAPCONN A-10
Carton 26: Country-Specific I/O Modules: Power/Ethernet, CTS-LAPCONN A-11
Carton 27: Country-Specific I/O Modules: Power/Ethernet, CTS-LAPCONN A-11
Carton 28: Presentation Display, 74-10343-xx, CTS-TX9K-DATADISP A-11
Carton 29: Camera Assembly, 800-36215-xx, CTS-TX9K-CAMCLSTR A-12
Carton 30: Light Control Unit, 800-33995-xx, CTS-LCU-G2R A-12
Carton 31: Audio/Video Expansion Unit, 800-36423-xx, CTS-LAEB-G2R A-12
Carton 32: Camera Housing, 800-37902-xx, CTS-TX9K-CAM-HS A-12
Carton 33: Cable Runner Cover, 69-2341-xx, CTS-TX9K-CBLRUN A-13
Carton 34: Codec, CTS-TX9K CODEC OPT A-13
Carton 35: Codec, CTS-TX9K CODEC OPT A-13
Carton 36: Codec, CTS-TX9K CODEC OPT A-13
Carton 37: Codec, CTS-TX9K CODEC OPT A-13
Carton 38: CTS-CTRL DVC OPT A-14
Carton 39: Camera Setup Accessories, 69-1674-xx, CTS-CAM-TOOL A-14
Carton 40: 65” Plasma Display, 74-7732-xx, CTS-DISP-65-GEN04 A-14
Carton 41: 65” Plasma Display, 74-7732-xx, CTS-DISP-65-GEN04 A-14
Carton 42: 65” Plasma Display, 74-7732-xx, CTS-DISP-65-GEN04 A-15
Carton 43-A: Light Reflector Frame - Wall Mount, 69-2291-xx, CTS-TX9K-LTRF-PNL-OPT A-15
viii
Carton 43-B: Light Reflector Frame - Free Standing, 69-2292-xx, CTS-TX9K-LTRF-PNL-OPT A-15
Carton 43-C-1: Light Reflector Mounting Arm Assemblies, 69-2340-xx, CTS-TX9K-LTRF-PNL-OPT A-16
Carton 43-C-2: Light Reflector Mounting Arm Assemblies, 69-2340-xx, CTS-TX9K-LTRF-PNL-OPT A-16
Carton 43-D: Light Reflector U Bracket, 69-2390-xx A-16
Carton 44: First Row Table Tops, 69-2300-xx, 69-2344-xx, CTS-TX9K-TBL-OTP A-17
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Carton 45: Country-Specific Power Cords, CTS POWER CORD OPT A-17
Carton 45-1: Country-Specific Power Cords, CTS POWER CORD OPT A-18
Carton 45-2: Country-Specific Power Cords, CTS POWER CORD OPT A-18
Carton 45-3: Country-Specific Power Cords, CTS POWER CORD OPT A-19
Carton 45-4: Country-Specific Power Cords, CTS POWER CORD OPT A-19
Carton 45-5: Country-Specific Power Cords, CTS POWER CORD OPT A-20
Carton 45-6: Country-Specific Power Cords - Second Row, CTS POWER CORD OPT A-20
Carton 45-7: Country-Specific Power Cords - Second Row, CTS POWER CORD OPT A-21
Carton 46: Presentation Cables, CTS PRES CAB OPT A-21
Carton 47: Accessory Kit - Second Row, 53-3798-xx A-21
Carton 48: Cable Kit - Second Row, 69-2351-xx A-22
Carton 49: PDU - Second Row, 74-8655-xx, PDU A-22
Carton 50: PDU - Second Row, 74-8655-xx, PDU A-22
Contents
Carton 51: Second Row Legs, 69-2314-xx, CTS-TX9200-TBL A-22
Carton 52: Second Row Rear Privacy Panels, 69-2315-xx A-23
Carton 53: Second Row Front Panels, 69-2321-xx, CTS-TX9K-TBL-PNLB A-23
Carton 54: Not Used A-23
Carton 55: Country-Specific I/O Modules: Power/Ethernet - Second Row, CTS-LAPCONN A-24
Carton 56: Country-Specific I/O Modules: Power/Ethernet - Second Row, CTS-LAPCONN A-24
Carton 57: Country-Specific I/O Modules: Power/Ethernet - Second Row, CTS-LAPCONN A-25
Carton 58: Country-Specific I/O Modules: Power/Ethernet - Second Row, CTS-LAPCONN A-25
Carton 59: Country-Specific I/O Modules: Power/Ethernet - Second Row, CTS-LAPCONN A-26
Carton 60: Country-Specific I/O Modules: Power/Ethernet - Second Row, CTS-LAPCONN A-26
Carton 61: Country-Specific I/O Modules: Power/Ethernet - Second Row, CTS-LAPCONN A-27
Carton 62: Country-Specific I/O Modules: Power/Ethernet - Second Row, CTS-LAPCONN A-27
Carton 63: Country-Specific I/O Modules: Power/Ethernet - Second Row, CTS-LAPCONN A-28
Carton 64: Country-Specific I/O Modules: Power/Ethernet - Second Row, CTS-LAPCONN A-28
Carton 65: Country-Specific I/O Modules: Power/Ethernet - Second Row, CTS-LAPCONN A-29
Carton 66: Country-Specific I/O Modules: Power/Ethernet - Second Row, CTS-LAPCONN A-29
Carton 67: Microphone Assembly - Second Row, 74-10241-xx, CTS-TX9K-MIC A-29
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Carton 68: Microphone Assembly - Second Row, 74-10241-xx, CTS-TX9K-MIC A-30
Carton 69: Microphone Assembly - Second Row, 74-10241-xx, CTS-TX9K-MIC A-30
Carton 70: Microphone Assembly - Second Row, 74-10241-xx, CTS-TX9K-MIC A-30
Carton 71: Microphone Assembly - Second Row, 74-10241-xx, CTS-TX9K-MIC A-30
Carton 72: Microphone Assembly - Second Row, 74-10241-xx, CTS-TX9K-MIC A-31
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Contents
Carton 73: Second Row Table Tops, 69-2301-xx, 69-2386-xx, CTS-TX9XX0-TBL-WB (Walnut) or
CTS-TX9XX0-TBL-MB (Maple)
A-31
CHAPTER
APPENDIX
B Cisco TelePresence System TX9000 and TX9200 Pallet Dimensions and Description B-1
Pallet Dimensions and Description for the TX9000 B-1
Pallet Dimensions and Description for the TX9200 B-2
Installed System and Panel Weight B-3
C Region- and Country-Specific Power Cords and Table Leg Power Connectors C-1
Asia Pacific C-2
Argentina C-3
Australia C-4
Brazil C-5
Central Europe C-6
China C-7
India, UAE, South Africa C-8
Israel C-9
Italy C-10
Japan C-11
North America C-12
South Africa C-12
Switzerland C-13
United Kingdom C-14
Cisco TelePresence System TX9000 and TX9200 Assembly, Use & Care, and Field-Replaceable Unit Guide
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Introduction
Preface
Revised: May 20, 2015, OL-27038-01
The Cisco TelePresence System TX9000 and TX9200 Assembly, Use & Care, and
Field-Replaceable Unit Guide outlines the steps and best practices for assembling and installing the
Cisco TelePresence System TX9000 and TX9200.
This guide is intended primarily for installers of the Cisco TelePresence System TX9000. Site planners,
network administrators, and facility maintenance personnel may also find this document useful.
This preface provides the following information for using this guide and for accessing other resources.
• Obtaining Documentation, Obtaining Support, and Security Guidelines, page xi
• Obtaining Documentation, Obtaining Support, and Security Guidelines, page xi
• Related Documentation, page xiv
Obtaining Documentation, Obtaining Support, and Security
Guidelines
For information on obtaining documentation, submitting a service request, and gathering additional
information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and
revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed
and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free
service and Cisco currently supports RSS version 2.0.
Organization of This Manual
The chapters in this manual are ordered in the same order that you install the system. Follow the chapters
sequentially to install your system.
The appendices in the book provide you with additional information that you might find useful.
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Organization of This Manual
This book includes the following chapters:
Chapter 1, “Overview, Required Tools, Preinstallation Checks, and List of Hardware Fasteners” (this chapter)
This chapter provides you with organization of the book and a list of required tools and fasteners (bolts,
and washers).
Chapter 2, “Room Requirements for the TX9000 and TX9200 Systems”
This chapter provides you with room recommendations (room colors, lighting, acoustic information) and
minimum requirements (network, lighting, heating/ventilation/air conditioning (HVAC)) required for
the room in which you install the Cisco TelePresence System TX9000.
Chapter 3, “Installing the Wall-Mounted Reflector Wall Structure”
This chapter describes the tasks you perform to install the reflector wall if the wall directly attaches to
the wall of the room.
Note If your reflector wall does not attach directly to the wall, see Chapter 6, “Installing the Free-Standing
Reflector Wall Structure” for the instructions to install the reflector wall.
Chapter 4, “Installing And Performing Initial Leveling of the Main Display Structure”
This chapter describes the steps you complete to install the main display assembly.
Chapter 5, “Installing the Displays and Performing Final Leveling of the Main Display Structure”
This chapter describes the procedure you perform to install the displays onto the display structure.
Chapter 6, “Installing the Free-Standing Reflector Wall Structure”
This chapter describes the steps you perform to build a free-standing reflector wall (used if your reflector
wall does not attach directly to the wall of the room).
Chapter 7, “Installing the Bezel Brackets and Vertical Bezels”
This chapter describes the procedure you perform to install the bezel brackets and vertical bezels.
Chapter 8, “Assembling the Electronic Hardware, Facade Brackets, Camera Assembly, and Cable Runner”
This chapter describes the steps you perform to assemble the electrical components, including the
camera, into the display assembly.
Chapter 9, “Starting Installation of the First Row Table”
This chapter documents the procedure to build the table assembly.
Chapter 10, “Connecting and Routing the Cables”
This chapter describes the steps you complete to route the power and signal cables for the display
assembly.
xii
Chapter 11, “Completing Installation of the First Row Table”
This chapter describes the final steps you perform to complete installation of the first row table.
Chapter 12, “Building the Second Row Table (TX9200 Systems Only)”
This chapter describes the steps you build the second row table for TX9200 systems.
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Explanation of Warning, Caution, Note, and Tip Icons Used in This Manual
Chapter 13, “Building the Second Row Table For a 14- and 10-Seat TX9200 System”
This chapter describes the steps you build the second row table for TX9200 14- and 10-seat systems, and
also includes minimum table dimensions and trenching diagrams.
Chapter 14, “Completing Installation of the Main Display Structure”
This chapter describes the procedure to complete assembly of the main display structure.
Chapter 15, “First-Time Setup”
This chapter provides the steps you perform to set up the system for the first time.
Chapter 16, “Use & Care Guide”
This chapter recommended cleaning procedures for the TX system.
Chapter 17, “Field-Replaceable Unit Guide”
This chapter describes the steps you perform to replace field-replaceable units (FRUs).
Appendix A, “Parts List Sorted by Carton”
This appendix lists all parts included in the individual chapter parts lists, and sorts the list by carton.
Appendix B, “Cisco TelePresence System TX9000 and TX9200 Pallet Dimensions and Description”
This appendix list the size and number of pallets, and a short description of the contents of the cartons.
Appendix C, “Region- and Country-Specific Power Cords and Table Leg Power Connectors”
This appendix lists the part numbers for all region- and country-specific equipment, including table leg
wiring and power cords.
Explanation of Warning, Caution, Note, and Tip Icons Used in
This Manual
This document uses the following conventions to convey information and alert the user to conditions
requiring special awareness.
Warning
Caution The caution symbol means reader be careful. In this situation, you might do something that could result
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you
work on any equipment, you must be aware of the hazards involved with electrical circuitry and
familiar with standard practices for preventing accidents.
in equipment damage or loss of data.
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Note This symbol means reader take note. Notes contain helpful suggestions or references to material not
covered in the publication.
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Conventions and Terminology
Tip The Tip icon means the information contains useful tips.
Conventions and Terminology
• The directions left and right in this guide are synonymous with participant’s left and participant’s
right. They refer to the assembly as you face the displays.
Related Documentation
For a complete list of Cisco TelePresence-related documentation, go to the TelePresence section of the
Cisco support site located at the following URL:
http://www.cisco.com/cisco/web/support/index.html
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Overview, Required Tools, Preinstallation Checks, and List of Hardware Fasteners
Revised: May 20, 2015, OL-27038-01
This chapter includes an overview of various pre-installation checks you should perform prior to
installation and includes the following sections:
• Important Updates for the Cisco TelePresence Experience and Order Assurance Program, page 1-1
• Differences Between the CTS-3010 and CTS-3210 Installation and the TX9000 and TX9200
Systems, page 1-2
• Tools and Equipment List, page 1-2
• Pre-Installation Checks, page 1-3
• Installation Overview, page 1-10
Important Updates for the Cisco TelePresence Experience and Order Assurance Program
While immersive TelePresence orders are processed in the same way as other Cisco collaboration
endpoints, the Cisco Advanced Technology Partner (ATP) performs additional network and room
readiness before the system is installed into the customer’s premises. It is the partner’s responsibility to
make sure that all network and room readiness is performed prior to the system being powered on and
connected to the customer’s network. This preparation ensures the best immersive experience.
The partner will design and implement your network for your immersive system using the latest
requirements and guidelines for bandwidth, Quality of Service (QoS), latency, packet loss, and packet
jitter. In addition, the partner will make sure that the room in which the system is installed follows all
room requirements that are provided in Chapter 2, “Room Requirements for the TX9000 and TX9200
Systems.”.
This room readiness information was previously performed by partners using the Room Readiness
Assessment (RRA) and Network Path Assessment (NPA) tools. For more information about the RRA
and NPA, refer to the Experience and Order Assurance page at http://tools.cisco.com/tsbu/oa/index.html.
For more partner-specific room and network information, refer to the Cisco TelePresence partner
community, located at the following URL (partner-level login required):
https://communities.cisco.com/community/partner/collaboration/bizvideo/tp
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Differences Between the CTS-3010 and CTS-3210 Installation and the TX9000 and TX9200 Systems
Differences Between the CTS-3010 and CTS-3210 Installation
and the TX9000 and TX9200 Systems
If you have installed Cisco TelePresence System 3000 series systems, be aware that you cannot use the
same procedures for building the Cisco TelePresence System TX9000 (TX9000) or Cisco TelePresence
System TX9200 (TX9200).
Be sure to follow all leveling procedures in this manual. In particular, note any variances in the floor
level and adjust the system to accommodate the variances.
An important difference is the installation of the spools to the displays. Be sure that you install the spool
tightly to the display and do not use them as a leveling device; failure to do so can cause the displays to
be out of level with the rest of the system.
Tools and Equipment List
To assemble the CTS-TX9000 and CTS-TX9200, you need the following tools and equipment:
Uncrating and Unpacking:
• Claw hammer or small pry bar
• Large Phillips screwdriver
• Long Phillips screwdriver or extension for Phillips bit
• Pallet jack or hand cart (for moving component boxes to installation site)
• Safety gloves
• Cloth gloves (for installing the reflector panels)
• Safety glasses
Cisco TelePresence System TX9000 Structure Assembly:
• Cordless Driver
• Phillips #0, #1, #2, #3 bits and hand tools
• Extension for the Phillips bits, or a long handled screwdriver
• Ratchet box wrench set with Metric sizes, or power tool Metric wrench set
• (For optional seismic anchors only) 3/4” box end wrench
• M6, M7, and M8 sockets and combination wrenches
• Size 14 Wrench for Structure leveling feet
• Size M5.5 nut driver for M3 nut (used for the power/Ethernet outlet assemblies in the table legs)
1-2
• Metric Allen (hex) wrench set
• Laser level with tripod (flexible type recommended)
• Bubble Levels (1’ and 3’)
• Stud Finder
• Box cutter or tin snips (for removing the tabs on the center rear panel—systems with free-standing
reflector walls only)
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• Wall-mounted reflector wall systems only:
–
Appropriate fasteners depending on your type of wall (concrete, concrete block, brick, or
drywall). All types of walls require an anchor. If your wall is drywall, it is recommended that at
least 2 screws per L bracket go through the stud.
–
Jigsaw and drill bit (for cutting outlet holes in the reflector, if required).
• (Optional) furniture sliders
You can use furniture sliders (flat plastic pieces) to place under items you need to move. For
example, you can place the sliders under the table legs if you need to move the second row table for
TX9200 systems.
Pre-Installation Checks
Before you install the system, you must perform the following pre-installation checks:
• Checking the Physical Condition of System Packaging, page 1-3
• Checking the Function of the 65-Inch Display Prior to Installation, page 1-3
Pre-Installation Checks
Checking the Physical Condition of System Packaging
Items should be received at the installation site with the packaging in good condition. In particular,
display packaging should be undamaged, and the tilt indicators on the displays should show that the
displays have remained upright during transit.
If you see any damage to the system packaging prior to installation, document the damage by taking
pictures and contact the Cisco Technical Assistance Center (TAC) before you begin installation.
Checking the Function of the 65-Inch Display Prior to Installation
Reports from installers in the field have indicated that some displays are not functional after they are shipped to
the installation site. To avoid installing a non-functional display, perform a pre-installation check on the displays
after you remove the cardboard overpack, but before you completely remove the display from its packaging.
To perform the display integrity check, complete the following steps:
Step 1 Remove the outer box from the display packaging.
Note You can leave the display in the rest of its packaging for this check, as long as you can access the power
cord outlet and the DVI connectors on the lower part of the display.
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Pre-Installation Checks
Step 2 Look at the rear of the display. Plug the power cord into the display and a power outlet, then turn on the
display.
Figure 1-1 Plugging the Power Cord Into the Display
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Step 3 Check the LED on the front of the display.
• If the LED is orange, proceed to Step 4.
• If the LED is unlit, recheck the power cable. If this problem persists, report the problem to Cisco
technical support.
Figure 1-2 Checking the LED
Pre-Installation Checks
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Pre-Installation Checks
Step 4 Plug a display source into the DVI input of the display.
Figure 1-3 Attaching a DVI Cable to the Display
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Step 5 Check that the LED on the front of the screen is green and that the signal from the DVI source video is
being displayed on the screen.
• If the LED is green and the signal from the DVI source video displays on the screen, this procedure
is complete, and this display is ready to be installed.
• If the LED is not green, or is the signal from the DVI source video is not displayed, proceed to
Step 6.
Figure 1-4 Checking for the Green DVI on the Screen
Pre-Installation Checks
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Pre-Installation Checks
Step 6 Access factory mode on the system by completing the following steps:
a. Remove the two screws that attach the metal switch cover next to the power outlet.
Note If required, detach the power cord, then reattach it after you remove the cover.
b. Remove the metal switch cover.
Figure 1-5 Removing the Metal Switch Cover
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c. Press the button underneath the cover to enter factory mode.
Figure 1-6 Pressing the Factory Mode Button Under the Factory Mode Cover
Pre-Installation Checks
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Installation Overview
Step 7 Check the LED on the front of the screen and the display screen and perform one of the following
Chapter 1 Overview, Required Tools, Preinstallation Checks, and List of Hardware Fasteners
actions:
• If the LED on the front of the display is green, the display shows a multicolored pattern, and the
Checksum data shows “15FC” on the upper left side of the screen, press the Factory Mode button
again and reattach the factory mode cover. You are finished with this procedure, and this display is
ready to be installed.
Figure 1-7 Checksum Value
If the LED is orange, or the display remains blank, double-check the signal cable coming in to the
•
DVI connection. If the LED remains orange, report the problem to Cisco technical support.
Note If the LED is flashing, make a note of the flashing pattern and report the pattern to Cisco
technical support.
Installation Overview
The order of steps differ depending on your type of system:
• To install a system that uses a wall-mounted reflector wall, see the “Instructions for Systems That
Use a Wall-Mounted Reflector Wall” section on page 1-10 for the order of steps.
• To install a system that uses a free-standing reflector wall, see the “Instructions for Systems That
Use a Free-Standing Reflector Wall” section on page 1-11 for the order of steps.
Instructions for Systems That Use a Wall-Mounted Reflector Wall
To install a system that uses a wall-mounted reflector wall, follow this order:
1-10
Step 1 Install the reflector wall to the wall of the room by going to Chapter 3, “Installing the Wall-Mounted
Reflector Wall Structure,” and complete the steps in that chapter.
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Step 2 After you install the reflector wall, continue the installation of the system by completing the steps in
Chapter 4, “Installing And Performing Initial Leveling of the Main Display Structure.”
Step 3 Continue the installation steps in sequential order, skipping Chapter 6, “Installing the Free-Standing
Reflector Wall Structure.”
Instructions for Systems That Use a Free-Standing Reflector Wall
To install a system that uses a free-standing reflector wall, start at Chapter 4, “Installing And Performing
Initial Leveling of the Main Display Structure,”, and continue the installation steps from that place in the
book sequential order.
Installation Overview
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Room Requirements for the TX9000 and TX9200 Systems
Revised: May 20, 2015, OL-27038-01
This chapter provides you with general room recommendations for the TX9000 and TX9200 systems
and includes the following sections:
• Process Updates to Ensure Room and Network Readiness Prior to Installation, page 2-1
• Summary of Room Requirements for the TX9000, page 2-1
• Summary of Room Requirements For the TX9200, page 2-2
• Room Dimensions for the TX9000 and TX9200, page 2-4
• Lighting Considerations For the TX9000 and TX9200, page 2-8
• Network Port Requirements For the TX9000 and TX9200, page 2-10
• Power Requirements For the TX9000 and TX9200, page 2-11
• Cabling and Room Considerations for Second Row Seating For the TX9200, page 2-14
• HVAC Considerations For the TX9000 and TX9200, page 2-17
• Acoustic Considerations For the TX9200, page 2-21
• Auxiliary Display Considerations For the TX9200, page 2-23
Process Updates to Ensure Room and Network Readiness Prior to Installation
Although the Room Readiness Assessment (RRA) and Network Path Assessment (NPA) are no longer
required, it is the partner’s responsibility to make sure that all network and room readiness is performed
before the system is powered on and connected to the customer’s network. For more information, see the
“Important Updates for the Cisco TelePresence Experience and Order Assurance Program” section on
page 1-1.
Summary of Room Requirements for the TX9000
Table 2-1 summarizes the room requirements for the TX9000:
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Summary of Room Requirements For the TX9200
Table 2-1 Summary of Room Requirements for the TX9000
Minimum Room Size Width / Depth / Height
Lighting 200(minimum)-400(recommended) lux facial light (vertical plane)
Acoustics Ambient Noise
Chapter 2 Room Requirements for the TX9000 and TX9200 Systems
19’ x 14’4” x 8’ (5800 mm x 4370 mm x 2440 mm)
Note The dimensions provided are for a system that uses a wall-mounted
reflector wall. For systems that use a free-standing reflector wall,
increase the minimum depth from 14’4” (4370 mm) to 15’ (4570
mm)
Shoulder Light: No more than twice the facial light (measured on the
horizontal plane)
Note This is lighting for 30 frames per second (FPS) conferences. 60
FPS conferences may require additional lighting.
For non-critical voice frequencies:
• 150-700 for non-critical voice frequencies (>500 Hz, or <2 kHz)
• 150-500 for critical voice frequencies (500 Hz-2 kHz)
• 45dBA SPL
• NC30
Reverberation: 150-700ms
Acoustic panels on side walls are optional, but can be used to remedy
acoustic deficiencies.
Power 2.93 kW required
Participant convenience ports consume additional power (maximum of
1.44 kW for six particpants)
HVAC Independent Room Control
Typical Cooling 9,500 BTU/Hr
Design Aesthetic Continuity highly desirable
For best video quality:
• Avoid high contrast elements such as very dark or bright colors
• Avoid glossy finishes
• Avoid clutter
For more information, refer to the Cisco TelePresence Wall Color Guide at
the following URL:
http://www.cisco.com/en/US/solutions/ns669/
networking_solutions_products_genericcontent0900aecd80554cb2.html
Summary of Room Requirements For the TX9200
Table 2-2 summarizes the room requirements for the TX9200:
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Summary of Room Requirements For the TX9200
Note These dimensions are for the full, 18-seat version of the TX9200. A 10- and 14-seat version is also
offered. For dimensions for these systems, see Chapter 13, “Building the Second Row Table For a 14-
and 10-Seat TX9200 System.”
Table 2-2 Summary of Room Requirements for TX9200
RoomSizeMinimum Width / Depth / Height
31’ x 21’ 5” x 8' (9450 mm x 6530 mm x 2440 mm)
Note The dimensions provided are for a system that uses a wall-mounted
reflector wall. For systems that use a free-standing reflector wall,
increase the minimum depth from 21’ 5” (6530 mm) to 22’ 1”
(6730 mm).
Lighting Shoulder Light: No more than twice the facial light (measured on the
horizontal plane)
Note This is lighting for 30 frames per second (FPS) conferences. 60 FPS
conferences may require additional lighting.
Acoustics Ambient Noise
• 45dBA SPL
• NC30
Reverberation:
• 150-700 ms for non-critical voice frequencies (>500 Hz, or <2 kHz)
• 150-500 ms for critical voice frequencies (500 Hz-2 kHz)
Acoustic panels on the side walls are required. For more information, see
the “Acoustic Considerations For the TX9200” section on page 2-21.
Power 2.93 kW required
Participant convenience ports consume additional power (maximum of
4.32 kW for 18 particpants)
HVAC Independent Room Control
Typical Cooling 12,800 BTU/Hr
Design Aesthetic Continuity highly desirable
For best video quality:
• Avoid high contrast elements such as very dark or bright colors
• Avoid glossy finishes
• Avoid clutter
For more information, refer to the Cisco TelePresence Wall Color Guide at
the following URL:
http://www.cisco.com/en/US/solutions/ns669/
networking_solutions_products_genericcontent0900aecd80554cb2.html
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The following sections elaborate on each requirement.
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Room Dimensions for the TX9000 and TX9200
Room Dimensions for the TX9000 and TX9200
The following section includes the required room dimensions for your TX9000 and 9200 system and
includes the following topics:
• Room Dimensions for the TX9000, page 2-4
• Room Dimensions For the TX9200, page 2-6
Room Dimensions for the TX9000
For the TX9000, rectangular rooms are preferred although irregular shaped rooms can also be
accommodated. The minimum, recommended, and maximum room sizes for a TX9000 system are
provided in Tab l e 2-3.
Table 2-3 TX9000 Room Dimensions
Width Depth Height
19’ (5800 mm) 14’4” (4370
Minimum
Recommended 21’(6400 mm) 18’ (5490 mm) 10’ (3050 mm)
Maximum 23’ (7010 mm) 31’ (9450 mm) 10’ (3050 mm)
1. This measurement is for systems that have a wall-mounted reflector wall. For systems that have
a free-standing reflector wall, increase the minimum depth to 15’ (4570 mm).
mm)
1
8’ (2440 mm)
Note Ceilings lower than 8’ (2440 mm) will not physically support the height of the CTS endpoint reflector
wall.
The minimum room dimensions are illustrated in Figure 2-1:
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