Cisco CTS-SX10-K9 Getting Started Manual

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Cisco TelePresence SX10 Quick Set
Introduction
Configuration
Appendices
Contact
SX10 Quick Set
Software version TC7.1 MAY 2014
Getting Started Guide
Cisco TelePresence SX10 Quick Set
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Contents
Thank you for choosing Cisco!
Your Cisco product has been designed to give you many years of safe, reliable operation.
May we recommend that you visit the Cisco web site regularly for updated versions of this guide.
The user documentation can be found on
http://www.cisco.com/go/sx-docs
How to use this guide
The top menu bar and the entries in the table of contents are all hyperlinks. You can click on them to go to the topic.
Table of contents
Introduction ............................................................................. 3
User documentation Software
Configuration
User interfaces.......................................................................... 6
How to configure your system User roles, user accounts and password Setup assistant
Web interface
Appendices
On-screen menu and remote control Access Setup assistant Access the web interface How to use the web interface The System Configuration page Cisco VCS provisioning User documentation on the Cisco web site Intellectual property rights
Cisco contacts
................................................................................... 4
Provisioning set-up ................................................................ 9
IP settings ..............................................................................10
Provisioning set-up ...............................................................12
Configuring IP ........................................................................13
SIP configuration ...................................................................14
Setting the date, time and location .......................................15
Setting the system/codec password ....................................16
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Introduction
Chapter 1
Introduction
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Introduction
This document goes through the basic configuration of your video conference system. In this guide, we also explain how to use the remote control and the web interface.
You can find the information about system assembly and installation in the Installation guide for your product.
Products covered in this guide
• Cisco TelePresence SX10 Quick Set

User documentation

The user documentation for the Cisco TelePresence systems running the TC software includes several guides suitable for various user groups.
Installation guides: How to install the products
Getting started guide: Initial configurations required to get the system up and running
Administering TC Endpoints on CUCM: Tasks to perform to start using the product with the Cisco Unified Communications Manager (CUCM)
Administrator guide (this guide): Information required to administer your product
Quick reference guides: How to use the product
User guides: How to use the product
Knowledge base articles
Video conferencing room primer: General guidelines for room design and best practice
Video conference room acoustics guidelines: Things to do to improve the perceived audio quality
Software release notes
Regulatory compliance and safety information guide
Legal & license information

Software

You can download the software for your product from the Cisco web site. Go to:
http://software.cisco.com/download/navigator.html
We recommend reading the Software Release Notes (TC7), go to:
http://www.cisco.com/c/en/us/support/collaboration­endpoints/telepresence-quick-set-series/products­release-notes-list.html
Downloading the user documentation
We recommend you visit the Cisco web site regularly for updated versions of the user documentation. Go to:
http://www.cisco.com/go/sx-docs
Guidelines how to find the documentation on the Cisco web site are included in the
User documentation on the Cisco web site appendix.
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Configuration

Appendices
Contact
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Configuration
Chapter 2
Configuration
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Configuration

User interfaces

The principal operating device for your Cisco TelePresence SX10 Quick Set is the TRC6 remote control.
Additionally, you can configure your system through its web interface, provided that the system is already connected to a network and you know the IP address. In the appendices we describe how to use the remote control and the on-screen menu. We also describe how to navigate and use the web interface.

How to configure your system

Before you can start using your SX10 you must set the basic configurations as described in this chapter.
Using a provisioning system, or configuring each video conference system individually
Provisioning allows video conferencing network administrators to manage many video systems simultaneously. In general, you only have to put in the credentials of the provisioning server to each video system; the rest of the configuration is done automatically.
Without a provisioning system, you must configure each video system individually. As a minimum, you must set the IP and SIP parameters. You should also set the correct time and date.
Basic configuration with or without a provisioning system is described in the remainder of this chapter.
Getting started
How to wake up the system and start using one of the user interfaces.
Setup assistant
Web interface
Provisioning
(when using a provisioning system)
Your system may be configured by an external provisioning system. This way a number of settings are provisioned automatically, and you most likely do not have to set the IP, SIP and Time and Date settings.
Setup assistant
Web interface
IP parameters
(when not set by a provisioning system)
Your video conference system must be connected to an IP network. Both IP version 4 (IPv4) and IP version 6 (IPv6) are supported. In both cases, the IP parameters can be assigned automatically by the network, or you can set ever ything manually.
Setup assistant
Web interface
SIP parameters
(when not set by a provisioning system)
To get online and ready to place and receive calls, your system must be set up properly. Your system uses the SIP protocol for video calls, and is on by default.
Web interface
Date and time
(when not set by a provisioning system)
When setting up your video conference system, you should check that the date and time settings are correct. Among other things this information is used to time stamp messages transmitted to gatekeepers and other network elements.
Web interface
The codec/system password
To restrict access to system configuration, we strongly recommend that you set a password for your video conference system.
This password is used when you sign in to the web and command line interfaces for your system.
Web interface
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Configuration

User roles, user accounts and password

You need ADMIN rights to configure the system via web interface.
User roles: A user must possess one or a combination of several user roles. Three user roles exist, representing different rights: ADMIN, USER and AUDIT. It is important to note that these roles have non-overlapping rights.
A complete administrator user account with full access rights, like the default admin user, must possess all three roles.
You can read more on how to create and manage user accounts in the administrator guide for your product.
NOTE: Initially, no password is set for the default admin user.
We strongly recommend that you set a password for this user, and any other users possessing an ADMIN role, to restrict access to system configuration.
A warning on the screen of your video system indicates if no administrator password is set. To remove the warning you must set an administrator password.
Make sure to keep a copy of the password in a safe place. You have to factory reset the unit if you have forgotten the password.
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Setup assistant

When you start the system for the first time, the Setup assitant runs automatically.
Start the Setup assistant
Navigate to the upper left corner on the home screen and
press OK on the remote control.
Navigate to Settings and press OK. Navigate to Setup
assistant and press OK. Follow the instructions on screen.
If the system does not show a menu on screen:
Make sure the monitor is connected and has been switched on.
Make sure the remote control has batteries installed.
Make sure the system is switched on.
If the system has just been switched on, wait a few minutes
to allow the system to start up.
If there is still no menu on screen, make sure the monitor cable is connected to the video output connector. If in doubt, see the installation guide for your product.
On-screen display
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Provisioning set-up

(When using a provisioning system)
Start the Setup assistant
Navigate to the user name in the upper left corner, and select
Settings. Select Setup assistant. Navigate to Provisioning.
NOTE: When you start up the SX10 for the first time, the Setup
assistant starts automatically.
Choose provisioning infrastructure
Choose one of the following supported provisioning systems:
• Cisco VCS (Video Communication Server)
• Cisco UCM (Unified Communications Manager)
Cisco VCS
Contact your VCS provider to get the information needed.
Have a look at the Cisco VCS provisioning appendix for more information on VCS provisioning.
Cisco UCM
Contact your UCM provider to get the information needed.*
You can find more details about setting up Cisco UCM provisioning in the Administering TC endpoints on CUCM guide
CUCM
Enter IP address or DNS name, and select to confirm the change. Select Apply to save.
VCS
1. Enter IP address or DNS name of the Cisco VCS and select to confirm the change.
2. Enter the Username, and Password, if required, for authenticating the video system with the provisioning server. Select to confirm the change
3. Enter SIP Domain and select to confirm the change.
* The DHCP server can be set up to provide the Ex ternal Manager address
automatically (DHCP Option 150). Any input set up here overrides the setting provided by DHCP.
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4. Select Apply to confirm the changes.
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IP settings

(When not set by a provisioning system)
On the Setup assistant, you can select the IPv4 settings for the system. If you wish to change the IP settings from the default dual stack setting to either IPv4 or IPv6, you can do that on the web interface.
The system’s IP configuration is by default set to dual stack. This means that the network interface can operate on both IP versions, and has both an IPv4 and an IPv6 address at the same time. The IP parameters can be assigned automatically by the network, or you can set everything manually.
If you want to set the parameters manually, please contact your network administrator to obtain the required parameters.
If your system is provisioned automatically, these IP settings may be overridden by the provisioning system.
If an IPv4 or IPv6 address is already assigned to the system, you will find it under Settings: Navigate to the user name in the upper left corner and select Settings.
To change the IPv4 settings for the call, navigate to the user name in the upper left corner and select Settings. Select Setup
Assistant, and proceed to the IPv4 section.
Choose automatic or manual IP assignment
Select DHCP in the IP Assignment section if you want automatic IP assignment; or Static if you want to set the IP addresses manually.
If IP Assignment is Static: Set the IP addresses
Enter the IP Address, Subnet Mask and Gateway address. A soft keyboard appears when you select an input field. Select to confirm the change
Select Next to save the changes.
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Web interface

You have to use the remote control for the configurations, until you know your system's IP address.
Find the IP address
Navigate to the upper left corner on the home screen and press OK on the remote control. Then navigate to Settings and press OK. Here you can find the IPv4 address and/or
IPv6 address of the system.
Signing in to the web interface
1. Open a web browser and enter the system’s IP address
in the address bar.
2. Enter your user name and password and click Sign In.
The default user name is admin with no password set.
If you are not able to connect to the system:
Make sure the system and computer are connected to the same network.
Make sure the system is switched on.
If the system has just been switched on, wait a few minutes
to allow the system to start up.
The web interface
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Provisioning set-up

(When using a provisioning system)
If in doubt for any of the parameters below, contact your provisioning system provider.
See the administrator guide for your product, to find more information about the provisioning settings.
Select provisioning infrastructure
1. Go to the Configuration tab, and click System
Configuration.
2. Open the Provisioning settings from the left column.
3. Select a supported provisioning infrastructure from the
Mode drop down list:
VCS – Cisco Video Communication Ser ver
CUCM – Cisco Unified Communications Manager
Auto - The system star ts provisioning by first trying VCS and then CUCM.
If you select Off, all configurations must be set manually on the video system.
Set the required provisioning parameters
Which parameters to set depend on which infrastructure was selected.
VCS
1. It may be required to authenticate the video system with the Cisco VCS. If so, enter LoginName and Password in the respective input fields.
2. Enter the IP address or DNS name of the Cisco VCS in the Address input field under the ExtermalManager heading.
3. Enter the SIP Domain for the Cisco VCS in the corresponding input field.
Have a look at the Cisco VCS provisioning appendix for more information about VCS provisioning.
CUCM
Enter the IP address or DNS name of the UCM provisioning server in the Address input field under the ExtermalManager heading.*
You can find more details about setting up Cisco UCM provisioning in the Administering TC endpoints on CUCM guide.
If you are changing a value setting, you have to always click save to confirm the change.
* The DHCP server can be set up to provide the External Manager address
automatically (Option 242 for TMS; Option 150 for UCM). Any input set up
here overrides the setting provided by DHCP.
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Configuring IP

(When not set by a provisioning system)
Your video conference system supports IP version 4 (IPv4), IP version 6 (IPv6) and Dual, which is the default setting. In all three cases, the IP parameters can be assigned automatically by the network, or you can set everything manually. When set to Dual, the network interface can operate on both IP versions, and have both an IPv4 and an IPv6 address.
If you wish to set the parameters manually, contact your network administrator to obtain the required parameters.
If you choose to set the IP settings manually while using the Dual mode, you have to set both the IPv4 and the IPv6 settings. Start from point 2 in the instructions.
If your system is provisioned automatically, these IP settings may be overridden by the provisioning system.
If an IPv4 or IPv6 address is already assigned to the system, you can find it on the System Information page. Go to
Configuration tab and choose System Status and Network.
NOTE: It is not recommended to manually change the IP
address using the web interface.
To set or change the IPv4 settings
Go to the Configuration tab and choose System Configuration.
1. Choose IP version Click the Network settings in the left sidebar. Choose
IPv4 from the IPStack drop down list.
2. If you wish to set IP Assignment manually In the IPv4 section, enter the Address, Gateway and
SubnetMask in the corresponding input fields.
Scroll up to the DNS section and enter the DNS server address in the Server 1 Address input field.
3. Choose automatic or manual IP assignment Scroll down the page to the IPv4 section and choose
DHCP from the Assignment drop down list, if you want
automatic IP assignment; or Static, if you have set the IP address manually.
To set or change the IPv6 settings
Go to the Configuration tab and choose System Configuration.
1. Choose IP version Click the Network settings in the left sidebar. Choose
IPv6 from the IPStack drop down list.
2. Choose automatic or manual IP assignment Scroll down the page to the IPv6 section and choose
DHCPv6, Autoconf or Static from the Assignment drop
down list according to your network requirements.*
3. If IP Assignment is Static: Set the IP addresses Enter the system IP address in the Address input field.
Optional: Enter the gateway address in the Gateway input field.
4. If IP Assignment is Static or Autoconf: DHCPOptions Choose On or Off from the DHCPOptions drop down list
according to your network requirements.**
5. If DHCPOptions is Off: Configure DNS and NTP Scroll up to the DNS section, and enter the DNS server
address in the Server 1 Address input field. Open the NetworkServices settings from the left sidebar,
and scroll down to the NTP section. Enter the NTP server address in the Address input field. Set Mode to Auto.
* IP Assignment:
DHCPv6: All IP v6 addresses, including options like the DNS and NTP server addresses, are obtained automatically from a DHCPv6 server. Autoconf: The system and gateway IP addresses will be assigned
If you are changing a value setting, you have to always click save to confirm the change.
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automatically. The options, e.g. NTP and DNS ser ver addresses, must be set/assigned according to the DHCP Options setting. ** Static: The system and gateway IP addresses must be configured manually. The options, e.g. NTP and DNS server addresses, must be set/assigned according to the DHCP Options setting. **
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** DHCP Options:
On: The IP parameters, like the DNS and NTP server a ddresses, will be obtained automatically from a DHCPv6 server. Off: The IP parameters, like the DNS and NTP ser ver addresses, must be set manually.
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SIP configuration

(When not set by a provisioning system)
To get online and ready to place and receive calls, your
system must be set up properly. Your system uses SIP protocol for video calls.
NOTE: Contact your system administrator, or service provider,
for information about the network settings.
You can find information about administering through Cisco UCM in the Administering TC endpoints on CUCM guide.
The diagnostics on your system will indicate if there is a
problem with the SIP registering.
If you are changing a value setting, you have to always click save to confirm the change.
SIP
If in doubt for any of the parameters below, contact your system administrator or your service provider.
1. Go to the Configuration tab, and select
System Configuration.
2. Open the SIP page from the left sidebar.
3. Under the Profile 1 heading, enter the SIP URI in the
URI 1 input field, and optionally a display name in the DisplayName input field.
Select the preferred transport protocol from the
DefaultTransport drop down list. If you select Auto, the
system first tries to connect using Tls, then TCP, and finally UDP.
4. Select a proxy type in the Ty p e drop down list. The default type is Standard.
5. Go to the Proxy 1 subheading. If you want the system to obtain the SIP proxy address
automatically, select Auto in the Discovery drop down list; if you want to enter the address manually, select Manual.
If you select Manual, enter the proxy Address in the corresponding input field.
6. If the SIP proxy requires authentication, you must enter a login name and password to authenticate your system. Go to the Authentication 1 subheading and enter the
LoginName and Password in the corresponding input
fields.
7. Click the Home tab to see the System Information and verify the SIP settings.
If you have successfully registered to a SIP server, the
Status is shown as Registered in the SIP section.
If you wish to change the other SIP settings, check the administrator guide for your product.
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Setting the date, time and location

(When not set by a provisioning system)
When setting up your video conference system, you should check that the date and time settings are correct. Among other things this information is used to time stamp messages transmitted to gatekeepers and other network elements.
The time and date is shown in the top right corner of the main
display.
1. Go to the Configuration tab and select System
Configuration.
Open the Time settings from the left column.
2. Select your preferred date format in the DateFormat drop down list.
3. Select your preferred time format in the TimeFormat drop down list.
4. Select your time zone in the Zone drop down list.
5. Open the NetworkServices settings from the left column
6. Under the NTP section select Auto or Manual in the
Mode drop down list.*
If you select Manual, enter the NTP server address in the
Address input field.
If you are changing a value setting, you have to always click save to confirm the change.
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* NTP mode:
Auto: The time is regular ly updated using an NTP ser ver. The NTP server addres s is automatically obtained from the network (DHCP). Manual: The time is regularly updated using an NTP server. You must manually enter the NTP ser ver address. Off: Not available for SX10 TC7.1 version.
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Setting the system/codec password

You need a user name and a password to sign in to the web and command line interfaces of your system.
The video conference system is delivered with a default user
account with the user name admin and no password set. This user has full access rights to the system.
A warning on the screen of your video system indicates if no administrator password is set. To remove the warning, you must set an administrator password.
NOTE: We strongly recommend that you set a password for
the admin user to restrict access to system configuration.
Make sure to keep a copy of the password in a safe place. You have to contact your Cisco representative, if you have forgotten the password.
1. Open the Change Password dialog
Hover the mouse over your user name, and choose Change password in the drop-down list.
2. Set the new password
Enter your current and new passwords as requested, and click Change password for the change to take effect.
If the password currently is not set, leave the Current password field blank.
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Appendices

Contact
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Appendices
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On-screen menu and remote control

When you pick up the remote control, the system wakes up.
Use the Cursor controls to move about the screen and press
OK/Enter to open the selected menu field.
Use the Cancel key to exit a menu (and return to the Home screen) undoing any changes. Use the Back key to go just one step back.
Make sure the remote control has working batteries (2 x AAA batteries).
Field selector/
Cursor keys
Volume control and
Increase/Decrease control
OK/Enter
Go back one step
Place call /
Accept
incoming call
Keypad
1 2 3
.@
4 5 6
ghi jkl mno
7 8 9
pqrs tuv wxyz
0
*
Microphone mute/unmute
Reject incoming call / End c all / Cancel /
defabc
#
Back to Home screen (outside calls)
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Access Setup assistant

Settings, Standby
mode and Do Not Disturb feature Camera Control
To gain access to the Settings menu, move cursor to upper
left corner of the screen and press OK on the remote control.
Place
calls
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Share
content
Then navigate down to Settingsv and press OK again.
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The Settings shows the basic system information. In addition
it provides access to the Setup assistant and to restart the
system.
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User interfaces

Access the web interface

The web interface provides full configuration access to your
video conference system.
You can connect from a computer and administer the system remotely.
We recommend that you use the latest release of one of the major web browsers.
1. Connect to the video system
Open a web browser and enter the IP address of the video system in the address bar.
To find the IPv4 address and/or IPv6 address of the system, navigate to the
upper left corner on the home screen with the remote control and press OK. Then navigate to Settings and press OK.
2. Sign in
Enter the user name and password for your video system and click Sign In.
The system is delivered with a default
user named admin with no password
(i.e. leave the Password field blank
when signing in for the first time).
We strongly recommend that you set
a password for the admin user.
Signing out
Hover the mouse
over your user
name and choose
Sign out from the
drop-down list.
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How to use the web interface

The basic principles of navigating your video conference system's web interface and setting parameters are illustrated on this page.
We recommend that you use the latest release of one of the major web browsers.
The administrator guide for your product describes in detail how
the web interface is organized, and the settings it provides access to.
The main menu
The main menu
opens when you have successfully signed in to the system.
The Configuration
sub-menu
A sub-menu opens when you move the mouse over
the main menu item.
The System
Configuration page
When you click a sub-menu item the corresponding page opens. You can perform different tasks from that
page.
Input text
Enter text in the input field, and click
Save to confirm the
change.
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Select a value
Click the arrow to open the drop down list. Select a value.
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The System Configuration page

You can open the System Configuration page from the Configuration menu, and access all configuration settings.
All settings are not available on all products; therefore the folders shown to the right may or may not be present on your system.
You can find a complete description of the web interface and the settings in the administrator guide for your system.
The System configuration menu
The settings are arranged with the following top level categories:
Audio: Settings for microphones, audio outputs, echo control, volume, sounds, alerts, and more.
Cameras: Settings for focus mode, brightness, whitebalance, backlight compensation, options like flip and mirror, and more.
Conference: Conference settings like transmit and receive bit rates, bandwidth allocation, incoming call handling, encryption, packet loss resilience and far end control.
FacilityService: Setting up speed dial buttons for facility services, e.g. Helpdesk.
Logging: Set logging mode (not applicable in this software version).
Network: IP, VLAN and QoS settings.
NetworkServices: Enable/disable the network services: Multiway,
Telnet, SSH, HTTP, HTTPS, SNMP, SIP and NTP.
Phonebook Server: Phonebook type and location.
Provisioning: Settings for provisioning mode, manager address
and protocols and methods.
RTP Port Range: RTP port numbers.
Security: Settings for an audit server and error logging.
SerialPort: Enable or disable the serial port, and set its baud rate.
SIP: All settings for the SIP protocol.
Standby: Configure when the system should enter standby and how it should behave when entering/leaving standby mode.
SystemUnit: Settings like system name and type, and menu language selection.
Time: Date and time settings.
User Interface: On-screen display settings.
Video: Settings for video sources and monitors, and video display
set-up and layout.
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Cisco VCS provisioning

When using the Cisco VCS (Video Communication Ser ver) provisioning, a template containing all the settings that can be provisioned must be uploaded to Cisco TMS (TelePresence Management System). This is called the Cisco TMS provisioning configuration template.
All the advanced settings for your video system are included in this template. All settings except SystemUnit Name and SIP
Profile [1..1] URI can be automatically provisioned to the video
system.
The system settings are described in the administrator guide for your video system. Examples showing either the default value or an example value are included.
Read the Cisco TMS Provisioning Deployment Guide to find out how to upload the file to Cisco TMS, and how to set the desired values for the parameters to be provisioned. If not set by Cisco TMS, the default values are used.
Downloading the provisioning configuration template
You can download the templates here:
SX Series:SX Series Release Notes
For each software release there is one provisioning configuration template for every video system model. Make sure to download the correct file.
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User documentation on the Cisco web site

User documentation for the Cisco TelePresence products is available at:
http://www.cisco.com/go/telepresence/docs
You have to choose your product category in the right pane until you find your product. Follow the path:
TelePresence Integrator Solutions >
Cisco TelePresence SX Series >
Cisco TelePresence SX Series
Alternatively, you can use the following short-link to find the documentation the SX series:
http://www.cisco.com/go/sx-docs
The documents are organized in the following categories:
Installation guides:
Getting started guide:
Administrator guides:
User guides and Quick reference guides:
Knowledge base articles and frequently asked questions:
CAD drawings:
Video conferencing room guidelines:
Install and Upgrade > Install and Upgrade Guides
Install and Upgrade > Install and Upgrade Guides Maintain and Operate > Maintain and Operate Guides
Maintain and Operate > Maintain and Operate Guides
Maintain and Operate > End-User Guides
Troubleshoot and Alerts > Troubleshooting Guides
Reference Guides > Technical References
Design > Design Guides
Software licensing information:
Software Downloads, Release and General Information > Licensing Information
Regulatory compliance and safety information:
Install and Upgrade > Install and Upgrade Guides
Software release notes:
Software Downloads, Release and General Information > Release Notes
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Intellectual property rights

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIE VED TO BE ACCUR ATE BUT ARE PRESENTED WITHOUT WARR ANT Y OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOF TWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.
The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reser ved. Copyright © 1981, Regents of the University of California.
NOTWITHSTANDING ANY OTHER WARR ANT Y HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE­NAMED SUPPLIERS DISCL AIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/ or its affiliates in the U.S. and other countries. A listing of Cisco’s trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word par tner does not imply a partnership relationship bet ween Cisco and any other company. (1005R)
Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.
TANDBERG is now a part of Cisco. TANDBERG® is a registered trademark belonging to Tandberg ASA.

Cisco contacts

On our web site you will find an overview of the worldwide Cisco contacts.
Go to: http://www.cisco.com/web/siteassets/contacts
Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Dr.
San Jose, CA 95134 USA
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