Cisco Content Services Switch
Getting Started Guide
Software Version 7.40
August 2004
Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 526-4100
Text Part Number: OL-6037-01
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NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT
ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR
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CCIE, CCIP, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the
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All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a
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Cisco Content Services Switch Getting Started Guide
Cisco Technical Support Website xix
Submitting a Service Request xix
Definitions of Service Request Severity xx
Obtaining Additional Publications and Information xx
1Booting, Logging In, and Getting Started 1-1
Booting and Logging In Quick Start 1-2
Booting the CSS for the First Time 1-3
Entering Your Software License Key 1-3
Configuring the Ethernet Management Port 1-4
Changing the Default Username and Password 1-5
Password Protecting the Offline DM Menu 1-6
Booting the CSS on a Routine Basis 1-7
Logging in to the CSS 1-9
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Cisco Content Services Switch Getting Started Guide
Changing the Administrative Username and Password 2-5
Creating Usernames and Passwords 2-6
Configuring the Ethernet Management Port 2-9
Configuring an IP Address and Subnet Mask for the Ethernet Management
Port
2-10
Configuring Static Routes for the Ethernet Management Port 2-11
Configuring a Default Gateway for the Ethernet Management Port 2-12
Discarding ICMP Redirects on the Ethernet Management Port 2-13
Shutting Down the Ethernet Management Port 2-14
Configuring an IP Route 2-15
Configuring the Date, Time, and Time Zone 2-16
Setting the Date 2-16
Setting the European Date 2-17
Setting the Time 2-17
Setting the Time Zone 2-17
Showing the Date and Time 2-19
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Synchronizing the CSS with an SNTP Server 2-20
Configuring the SNTP Server 2-21
Configuring the SNTP Poll Interval 2-21
Showing SNTP Configuration Information 2-21
Configuring a Host Name 2-22
Where to Go Next 2-23
Contents
CHAPTER
CHAPTER
3Configuring the Domain Name Service 3-1
Specifying a Primary DNS Server 3-1
Using DNS Resolve 3-2
Specifying a Secondary DNS Server 3-2
Specifying a DNS Suffix 3-2
Specifying UDP Traffic on the DNS Server Port 3-3
Where to Go Next 3-3
4Configuring Sticky Cookies 4-1
Sticky Overview 4-1
Advanced Load-Balancing Method Using Cookies 4-2
Sticky Based on a Configured String in an HTTP Cookie Header 4-3
Sticky Based on a Cookie in a URL 4-5
Sticky Based on a Cookie in the HTTP Header or URL 4-6
Where to Go Next 4-6
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Cisco Content Services Switch Getting Started Guide
Table A-1Fields in the Diagnostic Monitor Error Message A-3
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Tables
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Preface
This guide provides instructions for basic administration of the Cisco 11500
Series Content Services Switches (CSS). It describes how to perform tasks to get
the CSS started, including logging in to the CSS. For information on managing
and upgrading your CSS software, refer to the Cisco Content Services Switch Administration Guide. Information in this guide applies to all CSS models except
where noted.
The CSS software is available in a Standard or optional Enhanced feature set. The
Enhanced feature set contains all of the Standard feature set and also includes
Network Address Translation (NAT) Peering, Domain Name Service (DNS),
Demand-Based Content Replication (Dynamic Hot Content Overflow), Content
Staging and Replication, and Network Proximity DNS. Proximity Database and
Secure Management, which includes Secure Shell Host and SSL strong
encryption for the Device Management software, are optional fe atures.
This preface contains the following major sections:
•Audience
•How to Use This Guide
•Related Documentation
•Symbols and Conventions
•Obtaining Documentation
•Documentation Feedback
•Obtaining Technical Assistance
•Obtaining Additional Publications and Information
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Audience
Audience
This guide is intended for the following trained and qualified service personnel
who are responsible for configuring the CSS:
•Web ma s ter
•System administrator
•System operator
How to Use This Guide
This guide is organized as follows:
Preface
ChapterDescription
Chapter 1, Booting,
Logging In, and
Getting Started
Chapter 2, Configuring
CSS Basics
Chapter 3, Configuring
the Domain Name
Service
Chapter 4, Configuring
Sticky Cookies
Chapter 5, Where to
Go Next
Appendix A,
Troubleshooting the
Boot Process
Provides information to power on and boot the CSS for
the first time, log in to the CSS, and boot the CSS on a
routine basis.
Provides information to configure the username and
password, Ethernet management port, static IP routes,
and the date and time.
Provides information to configure the Domain Name
Server for hostname resolution.
Provides a CSS sticky overview and examples of
configuring sticky cookies.
Provides content information for the CSS
documentation to help you find administration and
configuration tasks.
Provides information to troubleshoot the boot process
for the Cisco 11500 series CSS.
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Preface
Related Documentation
In addition to this document, the CSS documentation set includes the following:
Document TitleDescription
Related Documentation
Release Note for the
Cisco 11500 Series
Content Services Switch
Cisco 11500 Series
Content Services Switch
Hardware Installation
Guide
This release note provides information on
operating considerations, caveats, and
command-line interface (CLI) commands for the
Cisco 11500 series CSS.
This guide provides information for installing,
cabling, and powering the Cisco 11500 series CSS.
In addition, this guide provides information about
CSS specifications, cable pinouts, and hardware
troubleshooting.
This guide describes how to perform administrative
tasks on the CSS, including upgrading your CSS
software and configuring the following:
•Logging, including displaying log messages
and interpreting sys.log messages
•User profile and CSS parameters
•SNMP
•RMON
•XML documents to configure the CSS
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•CSS scripting language
•Offline Diagnostic Monitor (Offline DM)
menu
Cisco Content Services Switch Getting Started Guide
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Related Documentation
Preface
Document TitleDescription
Cisco Content Services
Switch Routing and
Bridging Configuration
Guide
This guide uses the following symbols and conventions to identify different types
of information.
CautionA caution means that a specific action you take could cause a loss of data or
adversely impact use of the equipment.
This reference provides an alphabetical list of all
CLI commands including syntax, options, and
related commands.
This guide describes how to use the Device
Management user interface, an HTML-based
Web-based application that you use to configure
and manage your CSS.
xvi
Warning
NoteA note provides important related information, reminders, and recommendations.
A warning describes an action that could cause you physical harm or damage
the equipment.
Bold text indicates a command in a paragraph.
Courier text indicates text that appears on a command line, including the CLI
prompt.
Courier bold text indicates commands and text you enter in a command line.
Italic text indicates the first occurrence of a new term, book title, emphasized text,
and variables for which you supply values.
1.A numbered list indicates that the order of the list items is important.
a. An alphabetical list indicates that the order of the secondary list items is
important.
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Preface
•A bulleted list indicates that the order of the list topics is unimportant.
–
An indented list indicates that the order of the list subtopics is
unimportant.
Obtaining Documentation
Cisco documentation and additional literature are available on Cisco.com. Cisco
also provides several ways to obtain technical assistance and other technical
resources. These sections explain how to obtain technical information from Cisco
Systems.
Cisco.com
Obtaining Documentation
You can access the most current Cisco documentation at this URL:
http://www.cisco.com/univercd/home/home.htm
You can access the Cisco website at this URL:
http://www.cisco.com
You can access international Cisco websites at this URL:
Cisco Content Services Switch Getting Started Guide
xvii
Documentation Feedback
•Nonregistered Cisco.com users can order documentation through a local
account representative by calling Cisco Systems Corporate Headquarters
(California, USA) at 408 526-7208 or, elsewhere in North America, by
calling 800 553-NETS (6387).
Documentation Feedback
You can send comments about technical documentation to bug-doc@cisco.com.
You can submit comments by using the response card (if present) behind the front
cover of your document or by writing to the following address:
Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883
Preface
We appreciate your comments.
Obtaining Technical Assistance
For all customers, partners, resellers, and distributors who hold valid Cisco
service contracts, Cisco Technical Support provides 24-hour-a-day,
award-winning technical assistance. The Cisco Technical Support Website on
Cisco.com features extensive online support resources. In addition, Cisco
Technical Assistance Center (TAC) engineers provide telephone support. If you
do not hold a valid Cisco service contract, contact your reseller.
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Preface
Cisco Technical Support Website
The Cisco Technical Support Website provides online documents and tools for
troubleshooting and resolving technical issues with Cisco products and
technologies. The website is available 24 hours a day, 365 days a year at this URL:
http://www.cisco.com/techsupport
Access to all tools on the Cisco Technical Support Website requires a Cisco.com
user ID and password. If you have a valid service contract but do not have a user
ID or password, you can register at this URL:
http://tools.cisco.com/RPF/register/register.do
Submitting a Service Request
Obtaining Technical Assistance
Using the online TAC Service Request Tool is the fastest way to open S3 and S4
service requests. (S3 and S4 service requests are those in which your network is
minimally impaired or for which you require product information.) After you
describe your situation, the TAC Service Request Tool automatically provides
recommended solutions. If your issue is not resolved using the recommended
resources, your service request will be assigned to a Cisco TAC engineer. The
TAC Service Request Tool is located at this URL:
http://www.cisco.com/techsupport/servicerequest
For S1 or S2 service requests or if you do not have Internet access, contact the
Cisco TAC by telephone. (S1 or S2 service requests are those in which your
production network is down or severely degraded.) Cisco TAC engineers are
assigned immediately to S1 and S2 service requests to help keep your business
operations running smoothly.
To open a service request by telephone, use one of the following numbers:
For a complete list of Cisco TAC contacts, go to this URL:
http://www.cisco.com/techsupport/contacts
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Obtaining Additional Publications and Information
Definitions of Service Request Severity
To ensure that all service requests are reported in a standard format, Cisco has
established severity definitions.
Severity 1 (S1)—Your network is “down,” or there is a critical impact to your
business operations. You and Cisco will commit all necessary resources around
the clock to resolve the situation.
Severity 2 (S2)—Operation of an existing network is severely degraded, or
significant aspects of your business operation are negatively affected by
inadequate performance of Cisco products. You and Cisco will commit full-time
resources during normal business hours to resolve the situation.
Severity 3 (S3)—Operational performance of your network is impaired, but most
business operations remain functional. You and Cisco will commit resources
during normal business hours to restore service to satisfactory levels.
Preface
Severity 4 (S4)—You require information or assistance with Cisco product
capabilities, installation, or configuration. There is little or no effect on your
business operations.
Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is
available from various online and printed sources.
•Cisco Marketplace provides a variety of Cisco books, reference guides, and
logo merchandise. Visit Cisco Marketplace, the company store, at this URL:
http://www.cisco.com/go/marketplace/
•The Cisco Product Catalog describes the networking products offered by
Cisco Systems, as well as ordering and customer support services. Access the
Cisco Product Catalog at this URL:
http://cisco.com/univercd/cc/td/doc/pcat/
•Cisco Press publishes a wide range of general networking, training and
certification titles. Both new and experienced users will benefit from these
publications. For current Cisco Press titles and other information, go to Cisco
Press at this URL:
http://www.ciscopress.com
Cisco Content Services Switch Getting Started Guide
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Preface
Obtaining Additional Publications and Information
•Packet magazine is the Cisco Systems technical user magazine for
maximizing Internet and networking investments. Each quarter, Packet
delivers coverage of the latest industry trends, technology breakthroughs, and
Cisco products and solutions, as well as network deployment and
troubleshooting tips, configuration examples, customer case studies,
certification and training information, and links to scores of in-depth online
resources. You can access Packet magazine at this URL:
http://www.cisco.com/packet
•iQ Magazine is the quarterly publication from Cisco Systems designed to
help growing companies learn how they can use technology to increase
revenue, streamline their business, and expand services. The publication
identifies the challenges facing these companies and the technologies to help
solve them, using real-world case studies and business strategies to help
readers make sound technology investment decisions. You can access iQ
Magazine at this URL:
http://www.cisco.com/go/iqmagazine
•Internet Protocol Journal is a quarterly journal published by Cisco Systems
for engineering professionals involved in designing, developing, and
operating public and private internets and intranets. You can access the
Internet Protocol Journal at this URL:
http://www.cisco.com/ipj
•World-class networking training is available from Cisco. You can view
current offerings at this URL:
http://www.cisco.com/en/US/learning/index.html
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Obtaining Additional Publications and Information
Preface
Cisco Content Services Switch Getting Started Guide
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CHAPTER
1
Booting, Logging In, and Getting
Started
This chapter describes how to boot the CSS for the first time and on a routine
basis, and how to log in. It also covers using the configuration script, which
initiates automatically when you log in and the CSS does not detect an existing
startup-config file. Information in this chapter applies to all CSS models, except
where noted.
This chapter contains the following major sections:
•Booting and Logging In Quick Start
•Booting the CSS on a Routine Basis
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•Logging in to the CSS
•Using the Configuration Script
•Rebooting the CSS
•Shutting Down the CSS
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1-1
Chapter 1 Booting, Logging In, and Getting Started
Booting and Logging In Quick Start
Booting and Logging In Quick Start
Table 1-1 is a quick start configuration table designed to simplify the CSS boot
and login process. For a complete description of each process, see the sections
following Tab l e 1- 1.
Table 1-1Boot and Login Quick Start
Task and Command Example
1.When booting the CSS for the first time, the CSS performs hardware
initialization and power-on diagnostics, and then prompts you to:
–
Configure the IP address, subnet mask, and default gateway for the
Ethernet management port
–
Change the default administrative login name (admin) and password
(
system)
–
Password-protect the Offline Diagnostic Monitor (Offline DM) menu
2.When you power up the CSS on a routine basis, the boot process:
–
Displays the software version and build number
–
Performs hardware initialization and power-on self tests
–
Provides access to the Offline DM menu
–
Prompts you to log in to the CSS
3.Log in to the CSS using the default administrative username (admin) and
password (system), or the username and password assigned to you.
4.When you log in to the CSS and it does not detect an existing startup-config
file, the CSS automatically initiates the configuration script. During the
running of the configuration script, the CSS prompts you to enter the
following information:
–
IP address and subnet mask for circuit VLAN1 (all interfaces are
assigned to VLAN1 by default)
–
IP address for the default gateway
–
IP addresses for the servers
–
Virtual IP address (VIP) for the content rule
See the “Using the Configuration Script” section for details.
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Chapter 1 Booting, Logging In, and Getting Started
Booting the CSS for the First Time
Upon bootup, the CSS initially:
•Performs hardware initialization and power-on diagnostics (as described in
the “Booting the CSS on a Routine Basis” section)
•Prompts you to:
–
Configure the IP address, subnet mask, and default gateway for the
Ethernet management port, used for CSS configuration and Ethernet
management only; this port does not route traffic
–
Change the default administrative login name (admin) and password
(
system)
–
Password-protect the Offline Diagnostic Monitor (Offline DM) menu
This sections includes the following procedures:
Booting the CSS for the First Time
•Entering Your Software License Key
•Configuring the Ethernet Management Port
•Changing the Default Username and Password
•Password Protecting the Offline DM Menu
Entering Your Software License Key
When the CSS completes hardware initialization and power-on diagnostics, the
CSS prompts you to accept the license agreement. You must accept the license
agreement or you cannot log in to the CSS.
If, during the initial CSS order placement, you purchased the Enhanced feature
set, the Secure Management option (which includes Secure Shell Host and SSL
strong encryption for the Device Management software), or the Proximity
Database software option, locate the software Claim Certificate in the accessory
kit. Follow the instructions on the Claim Certificate to obtain a license key from
Cisco Systems for the additional software feature.
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Booting the CSS for the First Time
After you receive the software license key, use the license command to enter the
license key. At the prompt, enter the license key. To install the Enhanced feature
set license key:
1.Log in to the CSS and enter the license command.
# license
2.Enter the 12-digit Enhanced feature set software license key. For example:
Enter the Software License Key (q to quit): nnnnnnnnnnnn
The Enhanced feature set license key is now properly installed and the feature set
is activated.
NoteAfter you enter the software license key for the Proximity Database software
option, you must reboot the CSS for the license key to take effect.
Chapter 1 Booting, Logging In, and Getting Started
Configuring the Ethernet Management Port
Once you enter a valid license key at the boot prompt, the CSS displays the
following message and prompt:
Use the Ethernet management port IP address to access the Content
Services Switch for configuration and management only. This port does
not route traffic and is not associated with VLAN circuits.
The current address setting (0.0.0.0) disables the Ethernet Management
port.
Do you wish to configure a valid address for the Ethernet management
port [y/n]?
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Chapter 1 Booting, Logging In, and Getting Started
Enter one of the following:
•y to configure an IP address, subnet mask, and default gateway for the
Ethernet management port. The CSS prompts you for an IP address, a subnet
mask, then a default gateway. You must enter a valid IP address or the CSS
repeats the prompt until you do.
Enter IP Address [0.0.0.0]:
Enter Subnet Mask [0.0.0.0]:
Enter Default Gateway [0.0.0.0]:
NoteThe Ethernet management port IP address must be on a different subnet
from any other CSS VLAN circuit subnet. If you do not make this IP
address unique, you will not be able to access the port.
•n to accept the default IP address (0.0.0.0), subnet mask (0.0.0.0), and
gateway (0.0.0.0) and to disable the port. The CSS does not prompt you for
an IP address, subnet mask, and default gateway.
Booting the CSS for the First Time
The Ethernet management port default IP address of 0.0.0.0 disables the Ethernet
management port. To enable the Ethernet management port, specify the ip address command in boot mode (see Chapter 2, Configuring CSS Basics) or use
the Offline DM menu (refer to the Cisco Content Services Switch Administration Guide).
Changing the Default Username and Password
The CSS allows you to change the default username and password. We
recommend that you change them to safeguard the CSS against unauthorized
logins.
Access to this device is allowed using the default username and
password. For enhanced security we recommend that you change the
defaults. Do you want to change the defaults now (yes,no):
Enter one of the following:
•yes to change the username and password. The CSS prompts you for the
following information and password confirmation.
Enter <administrator> username:
Enter <administrator> password:
Confirm <administrator> password:
•no to keep the default username and password.
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Chapter 1 Booting, Logging In, and Getting Started
Booting the CSS for the First Time
To change the default username and password from the CLI, see Chapter 2,
Configuring CSS Basics, for details.
Password Protecting the Offline DM Menu
The CSS prompts you to password-protect the Offline DM menu.
Set Password Protection for Offline Diagnostic Monitor menu (yes,no)
CautionUse care when password protecting the Offline DM menu and ensure that you
write down the new password. If you lose the new password, it cannot be
recovered and you will be unable to access the Offline DM Main menu. The only
solution, at that point, is to contact the Cisco Technical Assistance Center (TAC)
at 1-800-553-2447 or 1-408-526-7209. You can also e-mail TAC at
tac@cisco.com.
Enter one of the following:
•yes to password protect the Offline DM menu. When you password protect
the Offline DM menu, you need to enter the administrative username and
password each time you access the menu.
The administrative username and password are required to access
the Offline Diagnostic Monitor menu.
Initializing the disk...........OK
Refer to the Cisco Content Services Switch Administration Guide for
information on the Offline DM menu options.
•no to disable password protection on the Offline DM menu.
The CSS prompts you to access the Offline DM menu.
Would you like to access the Offline Diagnostic Monitor? (Y <cr>)
Enter y to access the Offline DM menu. If you do not wish to access the Offline
DM menu after seeing this message, wait for the CSS to boot.
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Chapter 1 Booting, Logging In, and Getting Started
Booting the CSS on a Routine Basis
When you power up a CSS, the boot process:
•Displays the software version and build number
•Performs hardware initialization and power-on self tests
•Provides access to the Offline DM menu
•Prompts you to log in to the CSS
The duration of the boot process depends on the CSS startup configuration and,
with the CSS 11503 and CSS 11506, the number of modules in the chassis.
When you boot the CSS, it initializes the hardware and performs power-on self
tests. The CSS displays the following messages (shown for the CSS 11503 and
CSS 11506):
Operational boot flash.
Attaching interrupt handlers...Done.
Master SCM.
Built Jun 22 2002 @ 15:14:20
Version x.xx Build xx
NoteAfter the CSS begins to boot (approximately 15 seconds) the CSS allows you to
access the Offline DM menu. The Offline DM Main menu allows you to set the
boot configuration, display the boot configuration, select Advanced Options, or
reboot the system. Refer to the Cisco Content Services Switch Administration Guide for detailed information on using Offline DM.
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Booting the CSS on a Routine Basis
The hardware then goes through a series of power-on self tests. The asterisks that
appear indicate the completion of each test.
Press <ESC> to enter the Diagnostic Monitor
* * * * * * * * * * * * * *...
Ran 1 times, x tests. Detected 0 errors.
During the power-on self tests, the Status LEDs blink and change color to indicate
the stages of the boot process. The left Status LED is bicolor, green or red. The
right Status LED is amber.
The Ethernet connectors on the CSS 11501 and the 8- and 16-port Fast Ethernet
Modules on the CSS 11503 or CSS 11506 do not contain Status LEDs. Each
Ethernet connector has Link and Duplex LEDs to indicate the state of the
connection.
Table 1-2 defines the boot states and the blinking patterns of the Status LEDs.
Chapter 1 Booting, Logging In, and Getting Started
Table 1-2Status LEDs Boot Definitions
State SequenceLED ColorLED State
1.The CSS powers up, scans flash, and performs a
AmberFast blink
power-on self test.
The CSS powers on and a self test detects an
RedSolid
error.
2.The CSS 11501 or a module in the CSS 11503 or
AmberSlow blink
CSS 11506 is offline and active.
3.The CSS 11501 or a module in the CSS 11503 or
AmberSolid
CSS 11506 is online and not active.
In the CSS 11506, a passive SCM LED remains
in this state and color.
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