Cisco CSS11501 - 100Mbps Ethernet Load Balancing Device, CSS11503-AC, CSS 11503, 11506 - CSS Content Services Switch, CSS 11501 Hardware Installation Manual

Cisco 11500 Series Content Services Switch Hardware Installation Guide

Software Version 7.20 July 2003

Corporate Headquarters

Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000

800 553-NETS (6387)

Fax: 408 526-4100

Customer Order Number: DOC-7813884= Text Part Number: 78-13884-06

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.

THE SOFT WARE LICENSE AND LIMITED W ARRANTY FOR THE ACCOMP ANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.

The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense.

The following inform ation is fo r FCC com pliance of Class B dev ices: The equi pment desc ribed in this manual generates and may radiate

radio-frequency energy. If it is not installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential insta llation. However, there is no guarantee that interference will not occur in a particular installation.

Modifying the equipm ent wit hou t Cisco’s written autho riz atio n may resul t in the equi pm ent no lon ger com plying with FCC re quirem ents for Class A or Class B digital device s. In that even t, your right to use the equi pment ma y be lim ited by FC C regul atio ns, and you m ay be required to correct any interference to radio or tele vision com mu nications at yo ur own expen se.

You can determine whether your equipment is causing interference by t urning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its peripheral devices. If the equipment causes interference to radio or televi sion reception , try to correct the interference by using one or more of the follow ing measures :

• Turn the television or radio antenna until th e interf erence sto ps.

• Move the equipment to one side or the other of the televis ion or radio.

• Move the equipment farthe r away from the t elevi sion or rad io.

• Plug the equipment into an outlet that is on a different circu it from the televi sion or radio. (That is, make certain the equ ipment and the television or radio are on circuits cont rolled by differe nt circu it breaker s or fu ses.)

Modifications to this product no t auth orized by Cis co Systems , Inc. could void the FC C approv al and neg ate you r author ity to op er ate the product. The Cisco implementatio n of TCP header compression is an adaptation of a program developed by the Uni ver s ity of California, Berkeley (UCB) as

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All other trademarks mentioned in this document or Web site are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0304R)

Cisco 11500 Series Content Services Switch Hardware Installation Guide

About This Guide xv

Audience xvi How to Use This Guide xvi Related Documentation xvii Symbols and Conventions xix Obtaining Documentation xx

Cisco.com xx Documentation CD-ROM xx Ordering Docume ntation xxi Documentation Feedback xxi

Obtaining Technical Assistance xxii

Cisco.com xxii

CONTENTS

CHAPTER

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Technical Ass istance Center xxii

Cisco TAC Website xxiii Cisco TAC Escalation Center xxiv

Obtaining Additional Publications and Information xxiv

1 Unpacking and Installing the CSS 1-1

Site Requirements 1-2 Safety Guidelines 1-2

Chassis-Li fting Guidelines for the CSS 11503 and CSS 11506 1-3 Electrical Safety 1-4

Specifications for Cisco 11500 S eries Power Supplies 1-6 Power Guidelines for DC Systems (CSS 11503 and CSS 11506) 1-7

Cisco 11500 Series Content Services Switch Hardware Installation Guide

Contents

Required Tools and Equipment 1-7 Shipment Contents 1-8 Unpacking the CSS 1-9

Unpacking the CSS 11501 1-9 Unpacking the CSS 11503 or CSS 11506 1-9

If the Product is Damaged 1-10 Preinstallation Requiremen ts 1-11 Installing the CSS 11501 1-12

Installing a CSS 11501 as a Freestandin g Unit 1-12

Installing a CSS 11501 as a Rackmounted Unit 1-13 Installing the CSS 11503 1-14

Installing a CSS 11503 as a Freestand ing Unit 1-14

Installing a CSS 11503 as a Rackmounted Unit 1-15 Installing the CSS 11506 1-17

Mid-Mounting the CSS 11506 Mounting Br ackets 1-18

Rack-Mounting the CSS 11506 Chassis 1-19 Installing a CSS Module 1-19

Installation Precautions and Restrictions 1-20

Installation Precautions 1-20

Module Slot Restrictions 1-21 Unpacking a CSS Module 1-24 Installing a Module 1-24

Installing a Passive SCM in a CSS 11506 1-26

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Contents

CHAPTER

2 Cabling and Troubleshooting the CSS 2-1

Cabling the CSS 11501 2-2

CSS 11501 Connectors and LEDs 2-4

Cabling the CSS 11503 and CSS 11506 Modules 2-6

CSS 11503 and CSS 11506 Module Overview 2-7 Switch Control Module Connectors and LEDs 2-11 Fast Ethernet Module Connectors and LEDs 2-14 Gigabit Ethernet Module Connectors and LEDs 2-16 Session Accelerator Module LEDs 2-19 Secure Socket Layer (SSL) Module LE Ds 2-20

Connecting the Console 2-22 Connecting the Chassis to Ground 2-22

Tools and Suppl ies 2-23 Attaching the Grounding Cable 2-24

Connecting the Power Cord 2-26

Connecting a CSS 11501 Power Cord 2-26 Connecting a CSS 11503 Power Cord 2-27

Connecting a CSS 11503 AC Power Cord 2-27

Connecting a CSS 11503 DC Power Cord 2-28 Connecting a CSS 11506 Power Cord 2-30

Connecting a CSS 11506 AC Power Cord 2-31

Connecting a CSS 11506 DC Power Cord 2-32 Checking the DC Power Connection (CSS 11503 and CSS 11506) 2-35

Powering Up the CSS 2-36 Powering Down the CSS 2-36 Troubleshooting the CSS Hardware Components 2-37

Troubleshooting the CSS 11501 2-37 Troubleshooting the CSS Modules 2-39 Troubleshooting the Console Interface 2-42

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Contents

Troubleshoo ting the CSS Power Suppl y 2-43

Troubleshooting the CSS 11501 Power Supply 2-43

Troubleshooting the CSS 11503 Power Supply 2-44

Troubleshooting the CSS 11506 Power Supply 2-44 Troubleshooting the CSS Fans 2-48

Troubleshooting the CSS 11501 Chassis Fans 2-48

Troubleshooting the CSS 11503 Chassis Fans 2-49

Troubleshooting the CSS 11506 Fan Module 2-50

APPENDIX

A Specifications A-1

Electrical Specifications A-2 Environmenta l Specifications A-3 Physical Specifications A-4 CSS 11501 Bandwidth and Memory Specifications A-5 CSS 11503 and CSS 11506 Module Specifications A-5 Disk Specifications A-6 Supported Standards A-6

Transport A-6 Network A-7 Routing A-7 Gateway A-7 Application A-7 Network Utilities A-8 Network Management A-8

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Contents

APPENDIX

B Cable Connector Pinouts B-1

RJ-45 Fast Ethernet Connector Pinouts B-2 RJ-45 RS-232 Console Port Pinouts B-3

Connecting the Console Port to a PC B-4 Connecting the Console Port to a Terminal B-5 Connecting the Console Port to a Modem B-6

RJ-45 Management Connector Pinout s B-7

C Connecting a Modem to the CSS C-1

Configuring a Modem C-1 Cabling a Modem to the CSS C-2

D Regulatory Compliance and Safety Informatio n for the Cisco 11500 Series

Content Services Switch

D-1

Agency Approvals D-2

FCC Class A Compliance Notice (United States) D-3 FCC Compliance Information Statement (Uni ted States) D-4 ICES-003 Class A Compliance Notice (Canada) D-5 Europe (EU) D-5 Declaration of Conformity with Reg ard to the Directives 73/23/EEC and

89/336/EEC as amended by Directive 93/68/EEC

D-5

CISPR 22 Class A Warning D-7 VCCI Class A Warning D-7 Class A Warning for Taiwan and Other Traditional Chinese Markets D-9 Class A EMC Warning D-10

Safety Requirements D-10

Laser Safety D- 11

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Cisco 11500 Series Content Services Switch Hardware Installation Guide

Contents

Translated Sa fety Warnings D-12

Warning Definition D-12 Battery Handl ing Warning D-19 Invisible Laser Radia ti on W ar ning D-21 Jewelry Rem o va l W a rn in g D-22 Installation Warning D-24 Radiation fr om Open Port Aperture D-25 Installation Warning D-26 Two Person Lifting Requirement D-28 Lifting the Chassis Warning D-29 Chassis Inst allation Warning D-31 Lightning Activity Warning D-32 Disconnect Device Warning D-34

NDEX

Cisco 11500 Power Source D-35 DC Power Supply Warning D-37 Power Supply Wa rn in g D-40 Ground Conductor Warning D-41 Installation and Replacement Warning D-43 Use Copper Conductors Only Warning D-44 Short-circ uit Protection Warning D-45 Faceplates and Cover Panels Warning D-47 Power Module Warning D-50 Ground Conductor Warning D-52

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FIGURES

Figure 1-1 Figure 1-2 Figure 1-3 Figure 1-4 Figure 1-5 Figure 1-6 Figure 1-7 Figure 1-8 Figure 1-9 Figure 2-1 Figure 2-2 Figure 2-3 Figure 2-4 Figure 2-5

Front-Mounti ng the Mounting Brack ets on the CSS 11501 1-13 Front-Mounti ng the Mounting Brack ets on the CSS 11503 1-15 Mid-Mounting the Mounting Brackets on the CSS 11503 1-16 Front-Mounting Position of the CSS 11506 Mounting Brackets 1-17 Mid-Mounting the Mounting Brackets on the CSS 11506 1-18 Fully-Configured CSS 11503 1-22 Fully-Configured CSS 11506 1-23 Installing a Module into a CSS Chassis 1-25 Installing a PCMCIA Cover on an SCM 1-27 CSS 11501 Connectors and LEDs 2-4 CSS 11503 Content Services Switch 2-9 CSS 11506 Content Services Switch 2-10 Switch Control Module Connectors and LEDs 2-12 8-Port Fast Et hernet Module Connectors and LEDs 2-14

Figure 2-6 Figure 2-7 Figure 2-8 Figure 2-9 Figure 2-10 Figure 2-11 Figure 2-12 Figure 2-13 Figure 2-14

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16-Port Fast Ethernet Module Connectors and LEDs 2-15 Gigabit Ethernet Module Connectors and LEDs 2-17 Session Accelerator Module LEDs 2-19 SSL Module LEDs 2-21 Attaching Gro unding Wire to Grounding Lug 2-25 Connecting a CSS 11501 AC Power Cord 2-26 Connecting a CSS 11503 AC Power Cord 2-27 Location of th e CSS 11503 DC Power Supply Connectors 2-29 Connecting a CSS 11506 AC Power Cord 2-31

Cisco 11500 Series Content Services Switch Hardware Installation Guide

Figures

Figure 2-15 Figure 2-16 Figure 2-17 Figure 2-18 Figure C-1

Location of CSS 11506 DC Power Supply Connectors 2-33 Location of th e CSS 11506 Power Supplie s 2-45 CSS 11506 AC Power Supply LEDs 2-46 CSS 11506 DC Power Supply LEDs 2-46 Switch Control Module Console Connector C-2

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TABLES

Table 1-1 Table 1-2 Table 1-3 Table 1-4 Table 2-1 Table 2-2 Table 2-3 Table 2-4 Table 2-5 Table 2-6 Table 2-7 Table 2-8 Table 2-9 Table 2-10

AC Electrical Specifications 1-6 DC Electrical Specifications 1-6 CSS 11503 Chassis Slot Restriction 1-21 CSS 11506 Chassis Slot Restriction 1-21 CSS 11501 LED Descriptions 2-5 Switch Control Module LED Descriptions 2-13 Fast Ethernet Module LED Descriptions 2-16 Gigabit Ethernet Module LED Descriptions 2-18 Session Accelerator Module LED Descriptions 2-20 SSL Module LED Descriptions 2-21 CSS Console Port Default Settings 2-22 Tools and Suppl ies 2-23 CSS 11503 to DC Power Source Cabling 2-30 CSS 11506 to DC Power Source Cabling 2-34

Table 2-11 Table 2-12 Table 2-13 Table 2-14 Table A-1 Table A-2 Table A-3 Table A-4 Table A-5

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Troubleshooting the CSS 11501 2-38 Troubleshooting the CSS Modules 2-39 Troubleshooting the Console Interface 2-42 LEDs of the CSS 11506 Power Supply 2-47 AC Electrical Specifications A-2 DC Electrical Specifications A-2 Environmenta l Specifications A-3 Physical Specifications A-4 CSS 11501 Specifi cations A-5

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Tables

Table A-6 Table A-7 Table B-1 Table B-2 Table B-3 Table B-4 Table B-5 Table B-6 Table C-1 Table D-1

CSS 11503 and CSS 11506 Module Specifications A-5 Disk Specifications A-6 RJ-45 Fast Ethernet Connector Pinouts B-2 RJ-45 RS-232 Serial Connector Pinouts for the Console Port B-3 Console Port t o PC Signals and Pinout s B-4 Console Port t o Terminal Signals and Pinouts B-5 Console Port t o Modem Signals and Pinouts B-6 RJ-45 Management Connector Pinout s B-7 CSS Console Port Default Settings C-3 Regulatory App roval Requirements D-2

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About This Guide

This guide is intended to help you install your Cisco 11500 Series Content Services Switches (CSS), models CSS 11501, CSS 11503, and CSS 11506. It provides you with instructions for installing, cabling , and powering the CSS. Information in this guide applies to all CSSs except wher e noted.

This pref ace d es cri be s th e fo llo win g t op i cs:

• Audience

• How to Use This Guide

• Related Documentation

• Symbols and Conventions

• Obtaining Documentation

• Obtaining Technical Assistance

• Obtaining Additional Publications and Information

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Cisco 11500 Series Content Services Switch Hardware Installation Guide

Audience

About This Guide

Warning

Only trained and qualified personnel are allowed to install or replace this equipment.

This guide is inte nded fo r the fo llowing trai ned an d q ual ified servic e pe rsonne l who are responsible for installing and opera ting the CSS:

• System installer

• Hardware technician

• System operator

How to Use This Guide

This section describes the chapters and contents in this guide.

Chapter/Appendix Description

Chapter 1, Unpacking and Installing the CSS

Provides instructions fo r unp acking and installing the CSS.

xvi

Chapter 2, Cabling and Troubleshooting the CSS

Appendix A, Specifications

Appendix B, Cable Connector Pinouts

Cisco 11500 Series Content Services Switch Hardware Installation Guide

Describes the CSS 11501 integrated platf orm and the CSS 11503 and 11506 modular platforms, including LEDs and conne cto rs. This cha pter also provide s instructions for con necting the cons ole, p owering the CSS, and troubleshooting the CSS console, modules, and power supply.

Provides specifications for the CSS and its components.

Provides pinouts for each connecto r on the CSS.

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About This Guide

Related Docu m e ntation

Chapter/Appendix Description

Appendix C, Connecting a Modem to the CSS

Appendix D, Regulatory Compliance and Safety Infor matio n for the Cisco 11500 Series Content Services Switch

Related Documentation

About This Guide

Document Title Description

Cisco Content Se rvice s Switch Basic Configuration Guide

Cisco Content Se rvice s Switch Advanced Configuration Guide

Describes how to perform basic CSS configuration tasks, including:

• Services

• Owners

• Conten t rule s

• Sticky parameters

• Source groups, Access Control Lists (ACLS) ,

Extension Qualifier Lists (EQLs), Uniform Resource Locato r Qualif ier Lis ts (URQLs ), Network Qualifier Lists (NQLs), and Domain Qualifier Lists (DQLs)

• HTTP header load balancing

• Content caching

Describes how to p erfo rm a dvanc ed CSS configuration tasks, including:

• Domain Name Service (DNS)

xviii

• DNS Sticky

• Content Routing Agent

• Client Side Accelerator

• Network proximity

• VIP and virtual IP interface redundanc y

• Box-to-box redund anc y

• Demand-based content replication and content

staging and replication

• Secure Socket Layer (SSL) termination with

the SSL Acceleration Module

• Firewall load balancing

• CSS scripting language

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About This Guide

Symbols and Conventions

Document Title Description

Cisco Content Se rvice s Switch Command Reference

Cisco Content Se rvice s Switch Device

Management User’s Guide

Symbols and Conventions

This guide uses the following symbols and convention s to emphasize certa in information.

Caution A caution means that a specific action you take could cause a loss of data or

adversely impact use of the eq uipment.

Provides an alphabetical list of all CSS Command Line Interface (CLI) commands by mode including syntax, options, and related comman ds.

This guide provid es an ove rview on usin g th e Device Ma nage me nt u ser i nte rf ace , an HTML-based Web application that you use to configure and manag e a CSS.

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Note A note provides important related information, reminders, and recommendations.

Warning

A warning describes a specific action that could cause either physical harm to you or damage to the equipment.

Bold text indicates a command in a paragrap h.

Courier text indicates text that appears in a command line, including the CLI

prompt.

Courier bold text indicates commands and text you enter in a command line.

Italics text indicates the first occurrence of a new term, book title, and emphasized text.

1. A numbered list indicates that the order of the list items is important. a. An alphabetical list indicates that the order of the secondary list items is

important.

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Obtaining Documentation

• A bulleted list indicates that the order of the list topics is unimportant.

–

An indented list indicates that the order of the list subtopics is unimportant.

Before you install, configure , or perform maintenanc e on the CSS, review the documentation for the pr ocedure you are abou t to perform, pay ing special attention to the safety warnings. If you need translations of the safety warnings, refer to th e Ap pendix D, Regula tory Complia nce and Saf ety Informa tion for the

Cisco 11500 Series Content Services Switch .

Obtaining Documentation

Cisco provides severa l way s to obtain doc umen tation, te chnic al assista nce, a nd other technical resources. These sections explain how to obtain technical information from Cisco Systems.

About This Guide

Cisco.com

You can access the most current Cisco documentation on the World Wide Web at this URL:

http://www.cisco.com/univercd/home/home.htm

You can access the Cisco website at this URL:

http://www.cisco.com

International Cisco websites can be accessed from this URL:

http://www.cisco.com/public/countries_languages.shtml

Documentation CD-ROM

Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package , which may have shipped with your pro duct. The Documentation CD-ROM is updated regularly and may be more current than printed documentation. The CD -ROM package is available as a single unit or through an ann ual or q uarter ly su bsc ription.

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About This Guide

Registered Cisco.com users can order a single Documentation CD-ROM (product number DOC-CONDOCCD=) through the Cisco Ordering tool:

http://www.cisco.com/en/US/partner/ordering/orderin g_plac e_ord er_or de ring_ t ool_launch.html

All users can order monthly or quarterly subscrip tions through the online Subscription Store:

http://www.cisco.com/go/subscription

Ordering Documentation

You can find instructions for ordering documen tation at this URL:

http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm

You can order Cisco documen tation in th ese ways:

Obtainin g Do cumentatio n

• Registered Cisco.com users (Cisco direct customers) can order Cisco product

documentation from the Ne tworkin g Pr odu cts Ma rk etPlace:

http://www.cisco.com/en/US/partner/ordering/index.shtml

• Nonregistered Cisc o.com u ser s ca n o rder do cume ntation throug h a local

account representative by calling Cisco Systems C orporate H eadqua rters (California, U.S.A.) at 4 08 526-7208 or, elsewher e in North Amer ica, by calling 800 553-NETS (6387).

Documentation Feedback

You can submit comments electronically on Cisco.com. On the Cisco Documentation home pa ge, click F eedback at the top of the page.

You can e-mail your co mme nts to b ug- doc@c isco.c om . You can submit comments by using the response card (if present) behind the front

cover of your document or by writing to the following address: Cisco Systems

Attn: Customer Document Or dering 170 West Tasman Drive San Jose, CA 95134-9883

We appreciate yo ur comm ents .

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Obtaining Technical Assistance

Cisco provides Cisco.com, which includes the Cisco Technical Assistance Center (TAC) website, as a starting point for all technical assistance. Customers and partners can obtain online d oc umentation, tro ubleshoo ting tips , and samp le configurations from the Cisco TAC website. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC website, including TAC tools and utilities.

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Cisco.com offers a suite of interactive, networked services that let you access Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.

About This Guide

Cisco.com provides a broad range of features and services to help you with these tasks:

• Streamline business processes an d improve produ ctivity

• Resolve technical issues with online support

• Download an d test softw are pack ag es

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• Register for online skill assessment, training, and certification programs

T o obtain customized infor mation and service, you can self-register on Cisco.com at this URL:

http://tools.cisco.com/RPF/register/register.do

Technical Assistance Center

The Cisco TAC is available to all customers who need technical assistance with a Cisco product, tec hnology, or solution. Two types of support are available: the Cisco TAC website and the C isco TAC Escalation Center. The type of support that you choose depends on the prior ity of the pr oblem a nd the c ondition s stated in service contracts, when applicable.

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About This Guide

Obtaining Technical Assistance

We categorize Cisco TAC inquiries according to urgency:

• Priority level 4 (P4)—You need information or assistance concerning Cisco

product capabilities, product installation, or basic product con figuration. There is little or no impact to your business operations.

• Priority level 3 (P3) —O per ation al perf orman ce o f the netwo rk is im paired ,

but most business operations remain functional. You and Cisco are willing to commit resources during normal busine ss hours to restore service to satisfactory levels.

• Priority level 2 (P2)—Operation of an existing network is severely degraded,

or significant aspects of your business operations are negatively impacted by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

• Priority level 1 (P1)—An existing network is “down,” or there is a critical

impact to your business operations. You and Cisco will commit all necessary resources ar ound th e clo ck to re solve the si tuat ion .

Cisco TAC Website

The Cisco T AC website provides online documents and tools to help troubleshoot and resolve technical issues with Cisco products and technologies. To access the Cisco TAC website, go to this URL:

http://www.cisco.com/tac

All customers, partners, and resellers w ho have a valid Cisco service contract have complete access to the tec hnical support re source s on the Cisco TAC website. Some services on the Cisco TAC website require a Cisco.com login ID and password. I f you ha ve a va lid se rv ice c ontrac t b ut do not h ave a login ID o r password, go to this URL to register:

http://tools.cisco.com/RPF/register/register.do

If you are a Cisc o.com r egis tered use r, and you c annot resolve y our te ch nical issues by using the Cisco TAC website, you can open a case online at this URL:

http://www.cisco.com/tac/caseopen

If you have Internet access, we recommend that you open P3 and P4 cases online so that you can fully describe the situation and attach any necessary files.

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Obtaining Additional Publications and Information

Cisco TAC Escalation Center

The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These cla ssifications are assigne d w hen se vere n etwork degra dation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer automatically opens a case.

T o obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL :

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

Before calling, please check with your network operations center to determine the Cisco support services to which your company is entitled: for example, SMARTnet, SMARTnet Onsite, or Network Suppo rted Accoun ts (NSA). When you call the center, please have available your service agreement number and your product serial numb er.

About This Guide

Obtaining Additional Publications and Information

Information about C isco produ cts, te ch nologies, and ne twork solution s is available from va rious o nline a nd printed sou rces.

• The Cisco Product Catalog describes the networking products offered by

Cisco Systems, as well as ordering and customer support services. Access the Cisco Product Catalog at this URL:

http://www.cisco.com/en/US/products/products_catalog_links_launch.html

• Cisco Press publishes a w ide ran ge of networ king pu blications. Cisco

suggests these titles for new and experienc ed users: Internetwo rking Terms and Acronyms Dictionary, Internetworking Technology Handbook, Internetworking Troubleshooting Guide, and the Internetworking Design Guide. For current Cisco Press titles and other information, go to Cisco Press

online at this URL:

http://www.ciscopress.com

• Packet magazine is the Cisco quarterly publication that provides the latest

networking trends, techn ology br eakth roughs, and Cisc o pro duc ts and solutions to help industry professionals get the most from their networking investment. Included a re n etwor king de ploy ment a nd tro ubles hooting tip s,

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About This Guide

Obtaining Additi onal Publications and Inf ormation

configurat ion ex am ple s , cu s tom er ca se st ud i es, tut o rial s an d tr ain in g, certification information, and links to nume rous in-depth on line resource s. You can access Packet magazine at this URL:

http://www.cisco.com/go/packet

• iQ Magazine is the Cisco bimonthly publication that delivers the latest

information about Internet business strategies for executives. You can access iQ Magazine at this URL:

http://www.cisco.com/go/iqmagazine

• Internet Protocol Journal is a quarterly journal pu blished by Cisco Systems

for engineerin g prof essio nal s involve d in design ing, de veloping , an d operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:

http://www.cisco.com/en/US/about/ac123/ac147/about_cisco_the_internet_ protocol_journal.html

• Training—Cisco offers world-class networking training. Current offerings in

network training are listed at this URL:

http://www.cisco.com/en/US/learning/le31/learning_recommended_training _list.html

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Obtaining Additional Publications and Information

About This Guide

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CHAPTER

Unpacking and Installing the CSS

Warning

This is a class A product. In a domestic environment this product may cause radio interference, in which case the user may be required to take adequate measures.

This chapter describes how to unpack and install the CSS as a free-standing or rack-mounted unit.

This chapter contains the following sections:

• Site Requirements

• Safety Guidelines

• Required Tools and Equipment

• Shipment Contents

• Unpacking the CSS

• If the Product is Dam age d

• Preinstallation Requirements

• Installing the CSS 11501

• Installing the CSS 11503

• Installing the CSS 11506

• Installing a CSS Module

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Site Requirements

Note For information on installing a replacement component in the CSS (such as a

replacement PCMCIA disk or a power supply), refer to the reference sheet included with the component.

Site Requirements

Before you select an installation site for the CSS, read the electrical, environmental, and physical re quirement s as described in Appe ndix A,

Specifications.

Safety Guidelines

Chapter 1 Unpacking and Installing the CSS

When you install the CSS, observe all of the caution and warning statements in the installation procedures. For warning translations, refer to Appendix D,

Regulatory Compliance and Saf ety Informat ion for the Cisco 11500 Series Content Services Switch.

Read the following guidelines to help ensure your safety and protect the equipment. These guide lines may not cover all po ten tially haz ardo us situations you may encounter during system installation, so be alert .

• The installation of your CSS must comply with national and local electrical

codes. In the United States, this means the National Fire Protection Association (NFPA) 70, United States National Elec trica l C ode. In Cana da, Canadian Electrical Code , pa rt I, CC2 2.1. In other coun tries, I nterna tional Electrotechnical Comm ission (IEC) 36 4, part 1 throu gh part 7.

• Keep tools and chassis components away from walk areas.

• Do not wear loose clo thing, je welry (inclu ding rings a nd cha ins), or o ther

items that could get ca ught in the chass is.

• The AC-powered CSS ships with a three-wire AC electrical grounding-type

plug, which only fits into a ground ing-type powe r outlet . This is a safety feature. Ensure the equipm ent ground ing is in compliance w ith local and national electrical codes.

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Chapter 1 Unpacking and Installing the CSS

• The DC-powered CSS 11503 and CSS 11506 are not shipped with the wiring

required to connect to the DC sourc e. You must provide input, return, and earth (grounding) wiri ng at the site (refer to Chapter 2, Cabling and

Troubleshooting the CSS), and install and protect the wiring in accordance

with local and national wiring regulations.

• The CSS ope rates safe ly wh en it i s used in acc ord ance with it s mark ed

electrical ratings and pr oduct u sag e instru ction s.

Safety Guidelines

Warning

Only trained and qualified personnel should be allowed to install or replace this equipment.

Chassis-Lifting Guidelines for the CSS 11503 and CSS 11506

The fully-conf igure d CSS 11503 weighs appr oximate ly 3 4 p oun ds. The fully-configured CSS 11506 weighs approximately 58 pounds. The chassis is not intended to be moved frequently. Before you install the CSS, ensure that your site is properly prepared; by doing so, you can avoid mov ing the chas sis later to accommodate p ower sourc es and netwo rk conn ec tions.

When lifting either the CSS 11503 or CSS 1 1506 chassis, follow these guidelines:

• Two or more people ar e r equire d to lift the CSS 11506 chass is (as de scri bed

in the procedure at the end of this section). Never attempt to lift the chassis by yourself. Because of the size and weight of the chassis, use at least two people to safely lift and move it; by doing so, you can avoid causing injury or damaging the equipme nt.

• When lifting a chassis, ensure that your footing is solid, and b alance the

weight of the chassis between your feet.

• Lift the chassis slowly; never move suddenly or twist your body as you lif t.

• Keep your back straight and lift the chassis with your legs, not your back. If

you must bend down to lift the chassis, bend at the knees, not at the waist, to reduce the strain on your bac k m uscles.

• If you remove t he fan asse mbl y and po wer mo dule s to light en t he cha ssi s, be

sure to provide anti-static mats or bags to protect the removed components.

Be careful wh en yo u re mov e the po wer mo dule s—t hey a r e heav y.

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Safety Guidelines

Chapter 1 Unpacking and Installing the CSS

• Cisco Systems recommends that you leave line cards installed in the chassis.

Removing line cards greatly increases the chances of damage to the chassis or components, and introduces the possibility that you will unintentionally change the configuration.

• Always disconnect all external cables be fore lifting or moving the chassis.

Warning

Two people are required to lift the CSS 11506 chassis. To prevent injury, keep your back straight and lift with your legs, not your back.

To safely lift the CSS 11506 chassis, perform the following steps:

1. Stand on one side of the chassis and tell your helper to stand on the other side.

2. Place one hand under the front or side of the chassis, and tell your helper to

3. With the other hand, grasp the top-rear of the chassis and carefully lift the

Electrical Safety

Follow these basic guidelines when you are working with any electrical equipment:

• Before you beg in a ny pr oc edure s requirin g a cce ss to the c hassis inter ior,

do the same.

chassis.

locate the emergency power-off switch for the room in which yo u are working.

• Disconnect all power and external cables before installing or removing a

chassis.

• Do not work alone when potentially hazardous co nditions exist.

• Never assume that power has been disconnected from a circuit; always check.

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+ 154 hidden pages

Cisco CSS11501 - 100Mbps Ethernet Load Balancing Device, CSS11503-AC, CSS 11503, 11506 - CSS Content Services Switch, CSS 11501 Hardware Installation Manual

Specifications and Main Features

Frequently Asked Questions

User Manual